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A
So
my
name
is
Maura
Kennedy
and
I'm.
The
director
of
the
department
of
permits
licenses
and
inspections
and
I
am
joined
here
by
my
colleagues,
David
green
who's,
the
assistant
director
for
construction
for
PLI
and
Corey
layman
who's,
our
colleague
in
the
Department
of
City
Planning
and
he's
a
Zoning
Administrator.
So
one
of
the
main
goals
of
one-stop
PGH
is
to
prevent
present
a
single
and
unified
front
door
for
all
development
and
economic
activity
happening
here
in
Pittsburgh.
A
So
we're
gonna
talk
today
about
what
we've
done
so
far
on
this
multi-year
multi-departmental
process
and
foreshadow
some
of
the
changes
that
are
coming
up
the
next
coming
months.
So
again,
the
goals
of
this
process
are
really
to
make
the
entire
development
process
accountable.
Have
clear
rules.
You
know
there.
It
should
be
a
rigorous
process
to
develop
in
Pittsburgh,
but
that's
because
our
rule
should
have
meaning
not
because
they're
confusing
to
follow
or
complicated
to
figure
out.
Secondly,
we
want
to
be
accountable.
A
We
want
to
publish
clear
guidelines
in
clear
service
level
agreements
where
you'll
be
able
to
expect
services
from
us
in
a
timely
manner
and
then
transparent.
You
know
we
have
a
website
now,
where
you
can
follow.
Along
with
your
process,
you
can
see
all
the
documentation
we
create,
whether
it's
on
the
inspection
side,
the
plan
review
side,
any
documents
that
are
issued
and
we
also
have
other
websites
to
follow,
along
with
the
plan,
review
and
inspection
process.
B
So,
just
a
brief
overview
of
what
we'll
talk
about
today.
First
process
updates
for
both
departments,
some
overview
of
the
new
one-stop
system,
improvements
that
we've
made
since
we
went,
live
and
some
general
info
and
resources
and
then
some
upcoming
things
to
be
on
the
lookout.
For
so
just
to
remind
folks.
There
are
four
phases
to
this
project.
The
first
phase
was
licensing,
that's
been
live
since
earlier
this
year.
B
Phase
2
is
all
of
PLI
is
permitting
and
phase
3
zoning
development
reviews
both
of
those
when
it
live
this
summer
and
then
phase
4
will
be
remaining
services,
so
PL
eyes.
Enforcement,
Bureau
of
fire
permits,
domi,
permitting
and
enforcement
as
well,
and
that's
coming
sometime
in
spring
of
next
year
in
terms
of
process
what's
new,
first
and
foremost
online
services,
so
you
can
pay
fees
with
a
credit
card
or
an
e-check.
You
can
apply
for
a
license
or
renewal
license.
B
B
Applicants
can
also
request
inspections
and
receive
notification
of
process
updates
throughout
the
life
of
an
application,
and
the
impact
here
is
that
we're
offering
more
flexible
service.
So
you
can
request
one
of
these
items.
Pay
renewal
license
apply
outside
of
our
normal
business
hours
as
well
as
not
having
to
come
in
here
and
I.
Think
it's
a
big
win
for
all
of
us.
B
Another
big
step
is
a
common
point
of
intake,
so
if
you
haven't
submitted
in
hard
copy
format
recently,
we've
combined
our
counters.
So
when
you
come
in
to
make
a
new
application,
you'll
go
to
the
old
PLI
counter.
Now
the
one-stop
shop
we're
accepting
applications
for
PLI
as
well
as
zoning.
We
there's
a
zoning
specialist
who
helps
to
back
up
the
counter
and
it's
really
helped
to
coordinate
the
development
process.
Yeah.
C
B
Then
part
of
the
online
system
is
that
it
now
identify
their
required
and
the
type
of
documents,
so
this
creates
a
really
transparent
and
consistent
requirement
for
all
of
our
application
types
so
for
both
departments
and
I
think
this
is
also
a
really
great
improvement
for
everyone,
so
that
you
know
what
types
of
documents
you
need
a
site
plan.
Do
you
need
drawings?
Do
you
need
a
report
really
good
information
before
you
get
into
the
weeds.
B
Also,
in
terms
of
coordination
between
the
two
departments,
we've
refined:
what
requires
a
zoning
review
on
a
PLI
permit,
so
previously
every
building
permit.
You
would
go
down
to
the
zoning
counter.
The
application
would
start
there
whether
or
not
zoning
would
regulate
that
use
or
the
work
then
come
to
pli
after
you've
been
approved
by
zoning.
Now,
what
we've
done
is
really
refined
the
types
of
work
under
construction
that
zoning
would
regulate
and
narrow
that
so
that
we
can
streamline
the
process
and
provide
overall,
better
service
to
everyone.
C
And
with
the
new
system,
we
have
increased
opportunity
for
concurrent
review
between
DCP
and
pl/I,
there's
still
certain
projects,
larger
developments
and
projects
with
zoning
board
and
Planning
Commission
approvals,
where
you
know
you'll
need
to
do
your
zoning
process
and
we
offer
the
the
pre
application
process
ahead
of
time
to
help
you
start
early.
You
can
also
start
the
pre
application
online,
but
the
system
does
allow
for
concurrent
filing
and
reviews
for
the
kind
of
the
most
common
applications,
but.
B
Also
has
system
rules
so
that
we
do
not
release
a
permit
prior
to
DCP
approval,
so
making
sure
that,
while
we're
trying
to
shorten
the
overall
timeframe
for
reviews
that
we
don't
miss
important
regulations,
also
with
the
new
system,
we
can
assign
reviews
based
on
application
data
that
the
applicant
provides
and
our
GIS
data.
So,
for
example,
flood
plain
reviews
on
PEI
permits.
B
Excuse
me,
instead
of
relying
on
individual
and
taking
the
application
and
recognizing
is
the
system
will
automatically
flag
the
permit
for
a
flood
plain
review,
and
this
leads
to
stronger
compliance
with
this
ordinance
and
other
ordinances
and
for
flood
plain
in
particular.
It's
important
if
we
recent
improvement
are
that
we
have
the
potential
to
reduce
flood
plain
insurance
for
city
residents
and
that's
all
based
on
us
making
sure
we
enforce
that
ordinance
properly.
So.
B
Another
big
front
improvement
on
the
PLI
front
is
we
have
a
new,
clear
definition
of
types
of
work?
Excuse
me
that
don't
require
construction
drawings.
B
These
are
minor
alterations,
and
so
this
provides
expedited
services
for
people.
Excuse
me
for
a
large
permit
volume
and
also
provides
transparent
understanding
of
the
work
such.
B
C
You
want
to
go
to
the
next
slide.
I
can
do
the
zoning
so
the
for
the
first
time
under
this
new
system,
so
Nancy
will
is
able
to
track
our
SFA's
track
our
review
times
and
provide
target
SLA
s
for
our
reviews.
There's
a
system
is
a
you
know.
The
change
in
the
system
and
the
change
in
the
single
point
of
entry
is
a
big
change
for
zoning
and
our
staff.
C
So
the
initial
SL
is
that
we've
put
out
are
pretty
pretty
broad
targets
because
we
don't
have
the
data
and
we
haven't
had
the
data
to
say.
Well,
you
know
if
this
goes
to
this
kind
in
you
know,
there's
a
lot
of
different
there's
a
lot
of
different
types
of
reviews
that
would
happen
at
zoning,
so
one
one
project
may
go
to
the
Zoning
Board
one
may
go
to
Planning
Commission.
C
For
now
these
kind
of
initial
SLA
s,
our
rough
estimations
based
on
staff
capacity
and
the
current
level
of
intake
that
we
got
with
the
new
system,
and
so
the
basic
zoning
review
that
you
know
is
the
most
common
application
that
we
get
is
30-day
review
initially
in
15
days,
four
amendments
and
then
for
the
the
for
the
more
complex
reviews.
45
days
is
the
the
rough
SLA,
sorry
I'm,
sorry
I
thought
it
was
in
here
service
level
agreement.
C
A
Just
going
back
to
pli
for
one
minute,
so
our
SLA
is
our
service
level.
Agreement
days
in
terms
of
response
to
the
customer
are
still
consistent
with
how
they
were
prior
to
the
launch,
a
one-stop,
but
just
to
reiterate
them
for
commercial
structures
and
permits
of
all
types.
It's
30
days
for
initial
reviews,
15
days
for
revisions
for
residential
structures
and
permit
types
of
all
times,
15
for
initial
8,
for
reviews
and
then
for
other
things
like
revisions,
amendments
temp
box,
things
like
that,
it's
a
five
business
day
turnaround
time.
A
So
again,
these
are
four
pline
maximum
thresholds.
We
typically
operate
several
business
days
in
advance
of
this,
but
this
is
the
absolute
date
certain
by
which
you'll
hear
back
from
us.
We
have
a
99.9
percent
success
rate
in
terms
of
meeting
these
deadlines.
You'll
be
able
to
play
on
your
project
around
these
timelines.
B
Another
big
change
is:
we
now
require
an
application
fee
for
all
submissions.
The
one-stop
shop
non-refundable
this
creates
an
incentive
to
submit
complete
applications
that
are
ready
for
review
so
that
we
can
focus
reviews
on
development
ready
applications.
B
C
So
the
flood
plain
reviews
where
there
had
been
a
separate
floodplain
permit
flood
plain
reviews.
As
the
flood
plain
ordinances
within
the
zoning
code
is
under
the
zdr,
which
is
the
zoning
and
development
review
application
and
in
some
cases
a
separate
CBR
for
flood
plain
review
is
required
for
each
PLA
application
on
a
date.
If
you
want
to
elaborate
so.
B
B
B
Still
reviewing
for
flood
plain
when
the
property
is
in
a
regulated,
floodplain
and
all
applications
for
exterior
work
associated
with
a
historic
property
also
still
require
historic
review.
Nothing's
changed,
they're,
just
stronger
rules
to
make
sure
we
get
those
reviews
in
now.
You
can
also
still
contact
your
inspector
directly.
B
If
you
don't
have
an
online
account,
we
also
have
posted
to
our
website
a
list
of
all
inspectors,
their
ward
assignments,
their
types
of
permits
and
their
supervisors,
their
and
their
email
addresses
and
phone
numbers
and
for
Mora,
or
also
go
back
once
real,
quick,
the
other.
While
we
baked
it
into
the
system.
What
requires
a
construction?
Drawing
has
not
changed.
It's
just
that
it's
baked
into
the
system
now
so
previously,
applicants
could
identify
the
type
of
work
that
we
are
now
classifying
as
a
minor
alteration.
C
C
So
the
zdr
or
the
zoning
and
development
review
application
is
one
single
common
TCP
application
and
that's
both
the
paper
zdr,
where
there's
now
a
residential
and
a
commercial
paper
zdr.
If
you
were
gonna
file
at
the
one-stop
counter,
but
when
you
go
into
the
online
system
to
file
online
you're
looking
for
a
CDR,
and
that
is
the
for
the
majority
of
your
development
activity
with
under
zoning
and
planning
it
starts
starts
with
that.
You
can
also
other
application.
C
Types
online
would
be
to
file
a
pre-application
meeting,
which
we
ask
that
you
do,
for
you,
know
larger,
more
complex
developments
and
there's
a
separate
filing
for
a
zoning
map.
Amendment
institutional
master
plan,
that
kind
of
thing
zoning
used,
certifications,
oh
right
for
property
certs
as
well
for
property
certifications,
which
is
probably
a
different
audience.
C
And
the
document
that
you
get
out
you've,
probably
for
many
many
years,
are
familiar
with
getting
a
zoning
voucher
before
you
go
to
pli
is
now
called
a
rosa
or
a
record
of
zoning
approval,
which
is
similar
to
the
voucher,
but
this
is
really
you're
effectively,
like
your
permit
record,
that
encapsulate
your
entire
planning
process
for
that
development.
So
for
the
scope
of
that
application,
and
so
in
some
ways
it's
sort
of
like
our
version
of
a
CFO
just
for
the
planning.
But
it's
also
your
you
know
your
kind
of
record
of
that
approval.
B
And
one
of
the
new
items
in
the
system
is
a
plan
review
summary
report.
If
you
submit
drawings
or
documents
through
the
one-stop
portal,
the
system
will
automatically
generate
a
plan
review
document
from
the
comments
and
markups
that
staff
make,
and
it
will
summarize
all
those
comments
and
corrections
identified
by
the
staff.
B
B
If
you
haven't
been
to
the
landing
page
here,
one
stop
PGH
pittsburgh.
Egg
of
this
is
where
you
go
to
register.
You'd
click
on
the
left-hand
portion
of
the
screen
in
the
center.
If
you
click
on,
learn
more
you'll
be
led
to
instructional
videos
and
then
the
bottom
right
hand,
you
can
search
all
applications
and
licenses
and
just
a
screenshot,
if
you
haven't
created
an
account.
This
is
what
you
would
see
the
below
home
there's
a
series
of
menus.
Currently,
these
are
the
types
of
things
you
can
apply
for.
B
So
if
you
wanted
to
apply
for
a
license
a
permit
or
a
planning
application,
you
would
click
on
one
of
those
buttons
and
then
below,
excuse
me
or
organized
the
things
you've
already
applied
for.
So,
if
you
click
on
my
activities,
it
would
give
you
a
list
of
all
the
applications
and
licenses
you've
applied
for,
and
then
this
can
be
confusing.
B
If
you
receive
a
notification
through
the
system
that
you
need
to
take
action,
you
would
want
to
look
for
these
warning
icons
and
those
are
the
applications
that
require
some
action
from
you
and
the
warning
will
identify
what
you
need
to
do
or
the
process.
So
when
it
says
revisions
required,
you
need
to
resubmit
your
application
to
the
appropriate
Department.
If
you
need
to
finalize
the
application,
there
are
fees,
and/or
contractor
assignments
that
need
to
be
made.
D
B
Once
a
records
created,
the
record
will
always
be
there.
You
can
always
change
if
you
haven't
submitted
it
to
us.
You
can
just
reuse
that
record
for
another
future
project,
but
once
a
record
is
created
in
the
system,
it
generates
a
number
and
it
lives
there.
If
you
happen
to
have
submitted
an
error,
you
can
withdraw
it
at
any
time,
but
that
record
will
always
be
there.
A
We
can
create
an
audit
trail,
that's
a
big
part
of
this,
so
we
can
see
exactly
where
every
record
is
who's
touched
and
where
it's
been,
if
you
have
records,
you
created
an
error,
we're
gonna
do
another
project,
so
just
reuse.
That
draft
that
you
created
erroneously
for
your
next
application.
It
can
be
amended.
It
has
immense
meant
again.
B
And
then
new
to
the
system,
there's
an
organizational
structure
on
PLI
side
we've
had
the
opportunity
to
also
throw
it
on
our
website.
You
can
go
to
that.
Url
and
it'll
walk
you
through
this
in
more
depth.
The
first
top
level
is
the
structure
type,
so
is
it
a
residential
single-family,
a
residential
to
family
or
a
commercial
all
other
uses,
and
then
the
next
level
is
the
type
of
work
so
new
construction
addition
alteration
or
minor
alteration,
and
then
the
next
level
below
that
is
scope
of
work
and
what
this
does
in
the
system.
B
B
C
And
the
zdr
some
breaking
news
as
of
yesterday,
we
have
also
implemented
the
similar
scope
structure
to
the
GDR,
where
it
had
prior
been
just
relying
on
freeform
text
and
so
for
the
same
reason.
It
drives
document
requirements
and
it
drives
reviews
that'll
help
us
become
more
efficient
in
this
system.
C
C
You
know
the
change
of
use
commercial,
commercial,
exterior
alteration
and
renovation
demolition
floodplain
permit
only
for
new
construction
record
of
zoning
approval
only
that
would
be
for
something
like
a
parking
pad
or
a
fence
that
doesn't
have
a
PLI
permit
associated
with
it,
of
thank
offense
less
than
six
feet
and
are
6
feet
or
less
and
a
residential,
exterior
alteration
and
sign,
and
then
the
scope
of
work
is
then,
depending
on
your
selection
of
the
above
2
categories.
It
generates
various
scopes
of
work
that
relate
directly
to
our
reviews.
B
And
then
I
don't
think
we'll
go
through
all
this
in
depth,
but
we
will
put
this
up
on
our
website
just
a
walk
through
some
of
the
statuses
that
you
might
deal
with,
went
through
the
application
process,
so
at
submission.
If
you
look-
and
you
see
your
application
says
draft,
that
means
you
forgot
to
hit
submit
or
potentially
it's
a
legacy
permit.
That
is
waiting
on
a
revision
from
the
applicant
to
submit
back
to
us
legacy.
B
Again,
if
you
see
submitted
staff
status,
it
should
be
pretty
brief.
That's
prior
to
us
reviewing
for
completeness,
so
that
should
be
maybe
a
day
or
two
at
most
in
terms
of
the
review
process.
If
you
see
it
the
status
in
review,
that
means
that
we
have
not
completed
your
reviews.
Yet
in
some
permit
applications
you
may
have
multiple
zoning
reviews.
You
may
have
a
PLI
review
and
a
zoning
review.
So
until
all
the
reviews
in
the
cycle
that
have
been
configured
are
done,
it'll
remain
in
that
status.
B
C
B
B
Yeah,
you
could,
you
could
add
people
to
your
account.
That
would
give
you
anyone
you
add
to
your
account,
will
have
access
to
all
your
applications,
though
no
no
you
can
well.
We
have
some
instructional
videos
on
our
website.
It
would
be
labeled
as
setting
up
a
contractor
that
you
wouldn't
actually
enter
the
license,
but
it
would
allow
you
to
add
multiple
users
to
access
your
applications.
The
caveat
is,
they
would
be
able
to
see
all
your
applications.
D
Attacks,
especially
small
multidisciplinary
teams,
the
owner
has
to
write
a
check
for
$10,000.
Everything
was
much
simpler,
I
know
you're
working
towards
getting
the
solution,
but
we
need
to
have
some
way
to
create
a
business
account
I'm,
trying
to
figure
out
how
to
do
that
by
using
different
email
addresses.
My
staff
goes,
oh
I
can't
review
and
I
have
to
go
in
my
office
with
credit
cards
yeah.
B
We're
working
on
you
know
this
is
the
reality
of
the
system
at
the
moment.
We're
continuing
to
improve
as
we
go.
One
of
the
big
changes
on
the
permit
issuance
ID
is
now
the
applicant
will
identify
a
contractor
and
then
through
the
system
the
contractor
will
have
to
say
yes,
I
accept
that
work,
and
this
is
a
way
for
us
to
verify
that
the
contractor
actually
intends
to
do
that.
B
In
terms
of
inspections,
please
note
there's
some
system
changes.
You
can't
request
an
inspection.
If
there's
a
balance
due
on
the
permit,
you
can't
request
an
inspection
if
your
license
is
expired
or
your
insurance
is
expired
in
terms
of
performing
an
inspection
same
thing,
our
inspectors
cannot
record
an
inspection
in
the
system
or,
if
there's
a
balance
or
if
there's
an
issue
with
the
license
and
then
to
reiterate
in
terms
of
submitting
an
amendment
online,
that's
only
going
to
be
available
currently
to
the
license
holder.
B
E
B
B
You,
if
they're
in
the
right
status
you
can,
you
may
need
to
work
with
a
one-stop
staff
to
connect
you
appropriately
to
the
accounts.
Some
of
the
legacy
permits.
The
functionality
needs
a
little
bit
of
help
to
connect
it,
but
if
it's
in
issued
status
license
is
valid,
you
should
be
able
to
access
it
and
request
inspections.
You
should
also
be
able
to
see
the
certificate
if
it's
included
in
that
application.
Once
the
permits
completed.
B
B
B
Similarly,
while
we
can't
record
a
final
inspection,
you
can't
request
a
final
inspection
if
the
related
supper
meats
are
still
open
and
we
can't
record
it
in
terms
of
improvements.
Since
we
went
live,
we've
had
10
service
releases
since
May
28th,
all
pretty
significant
and
recent
one
or
actually
not
super
recent.
We
refined
we've
been
continuing
to
refine
what
requires
the
zoning
review.
One
of
the
biggest
ones
is
that
a
minor
alteration
for
a
single-family
house
or
two
family
house
would
only
require
a
zoning
review
if
it's
in
a
historic
district
or
in
a
floodplain.
B
And
then
we've
also
refined
inspections
based
on
structure,
type,
type
of
work
and
scope
of
work
to
be
more
appropriate
to
the
work
being
performed
and
I.
Think
a
couple
big
things:
we've
coordinated
a
list
between
both
DCP
and
pl/I
work
that
requires
that
does
not
require
a
CDR
or
pl/I
permit
and
then
work.
That
only
requires
the
CDR
and
work
that
requires
both.
So
previously
we
had
our
own
separate
lists.
You
would
have
to
find
whatever
version
each
one
of
us
had
and
try
to
compare.
B
Also
flew
by
real
quick
but
we're
getting
more
timely
and
accurate
address
parcel
and
owner
data
from
Allegheny
County,
which
ensures
that
previously,
sometimes
this
could
be
maybe
a
couple
times
a
year
updates
we're
now
getting
very
regularly
owner
updates
and
address
updates.
So
this
should
hopefully
cause
less
hiccups
and
provide
for
a
more
accurate
documentation
of
this
information
on
the
documents
we
produce.
A
About
some
of
the
metrics
that
were
seeing
with
the
adoption
of
the
one-stop
PGH,
so
one
exciting
thing
is
now
we
can
actually
track
all
of
our
metrics
and
much
better.
Real-Time
reporting
previously
was
a
very
timely
and
frankly
inaccurate
process
to
report
out
on
things.
So
we
went
live
with
online
submissions
in
mid-june
and
we're
happy
to
say
that
we're
seeing
a
significant
adoption
rate
about
30%
currently
of
all
applications
that
have
been
made
for
PLI
permits.
A
Sorry
can
you
go
back
that
have
been
made
since
we
went,
live,
have
been
done
online
and
we've
been
seeing
that
that's
the
next
slide,
we've
been
seeing
it
if
you
want
to
hop
over
real
quick
we've
been
seeing
that
tick
up
over
time.
So
we're
really
excited
that
you
know
people
are
adopting
the
system
finding
it
useful,
and
you
know,
as
Dave
said,
we've
gone
through
ten
releases
the
product
and
we're
continuing
to
improve
it
with
feedback
from
our
customers
and
pain
points
that
were
experiencing.
A
So,
if
you
encountered
an
EIR,
particularly
in
the
early
days,
please
try
again,
we've
been
implementing
a
lot
of
fixes.
So
thank
you.
You
go
back
for
one
more
minute,
something
not
to
brag
on
behalf
of
DCP,
but
they've
had
an
awesome
adoption
rate,
so
you
know
they're
really
in
the
lead
here
yeah
exactly
with
you
know,
43%
of
all
submissions
being
done
online,
which
is
terrific
and
just
to
go
forward.
A
Something
that
we're
really
excited
to
see
is
that
almost
40%
of
all
transactions
online
are
being
outside
being
completed
outside
of
PLI
business
hours
and
one-stop
PGH
business
hours.
So
we're
excited
to
be
able
to
serve
our
customers
at
the
time
that
they
want
to
access
our
services
instead
of
making
people
have
to
take
off
from
their.
A
You
know
busy
lives
to
come
down
to
the
counter
and
complete
a
transaction,
so
you
can
do
it
at
home,
nights,
weekends,
holidays,
whatever
works
for
you,
so
you
can
see
the
adoption
rate,
something
that
I
also
want
to
call
out.
We've
seen
a
little
bit
slower
adoption
of
this,
but
you
can
request
inspections
online.
You
can
select
the
type
of
inspection
you
want
and
select
a
date
that
will
go
to
the
inspector
and
he
or
she
will
respond
to
you
to
say
great.
A
That
time
and
date
works
or
if
not
bill,
just
a
time
that
does
work
for
him
or
her.
So
you
know
I
really
encourage
people
to
do
that
online.
You
can
also
request
off
our
inspections,
overtime
inspections
and
also
pay
for
those
online
as
well
for
regular
and
overtime
is
two
regular
hours.
Is
five
so
and
we're
also
seeing
really
significant
user
adoption
registration
so
December
of
last
year,
when
we
start
going
live,
we
had
about
120
applicants
and
now
we're
you
know
well
over
several
thousand
in
terms
of
registered
users
in
our
system.
D
A
So
it's
always
five
days
and
you'll
also
be
able
to
see
that
inspection
record
online
and
that's
a
great
thing.
You
know
I.
This
is
a
main
point
of
confusion.
You
know
the
subs
calling
me
you
know
the
electrician
said
this
job
is
done.
You
know
that's
a
great
way
forever
to
keep
the
job
accountable,
say:
hey
when
you
have
that
completed
inspection.
Give
me
the
inspection
report,
it's
a
PDF
document.
You
can
download
it.
You
can
email
it
around
and
it's
the
true
record
of
what
we
have
found.
F
A
D
A
At
this
time,
no
I
appreciate
that,
but
you
can
just
say:
hey
I,
see
so
the
date
that
the
inspections
happened
is
transparent
on
building
I,
so
you
can
set
up
an
email
alert
to
say.
Please.
Let
me
know
anytime
there's
an
action
on
this
property.
Then
you
can
say
to
your
GC
or
your
subs.
Hey
I
saw
you
got
an
inspection
yesterday.
Send
me
the
permit
record.
D
A
The
Pennsylvania
Uniform
construction
code
makes
clear
who
is
the
permit
holder
and
who
is
legally
allowed
to
access
all
of
these
records.
So
we
follow
the
state
code
regarding
who
the
permit
holder
is.
So,
if
you
are
not
the
permit
holder
at
the
time
that
the
permit
becomes
issued
to
the
permit
holder,
only
the
permit
holder
is
legally
able
access
these
records
if
they
wish
to
share
them
with
you,
they're
obviously
able
to
do
so,
but
that
is
how
the
state
law
is
set
up.
D
C
B
E
A
Yeah
you'll
be
able
to
see
it.
Has
there
been
an
inspection
done?
Is
it
a
pass
as
a
fail,
but
the
correct
in
the,
but
the
permit
record
will
actually
say
here
is
the
precise
code
deficiency.
This
is
the
section
of
the
code
that
you,
you
know
failed
to
comply
with,
and
here
is
a
cure
that
we're
looking
to
see
yes,
ma'am.
A
Yes,
so
stay
tuned
in
a
couple
slides.
Thank
you
for
curing
this
up,
we'll
get
into
that
in
just
one
minute.
So
just
going
to
the
next
slide
here
just
to
keep
running
through
this,
we're
also
really
excited
to
see
that
people
are
making
the
shift
from
physical
paper
checks
to
credit
cards
and
each
X
just
to
put
in
a
plug
for
each
X
credit
card
payment
is
a
percentage
of
the
overall
permit
fee
and
I
understand
that
if
the
permit
fee
is
significant,
that
percentage
can
actually
be
meaningful.
A
A
B
E
A
Sure
so,
as
Dave
articulated,
you
can
add
users
to
your
account.
I
think
that's
a
persistent
question
so
we'll
send
out
that
video
with
a
highlight
in
the
newsletter,
so
you
can
do
so
so
yep,
so
also
just
to
call
out.
This
is
not
a
new
change
with
the
system,
but
anyone
authorised
by
the
property
owner
can
apply
for
a
permit.
You
don't
have
to
mean
a
registered
electrician
to
apply
for
an
electrical
permit,
so
you
can
submit
all
of
your
permit
applications
all
at
one
time.
A
A
Also,
you
know,
as
Corey
was
talking
about,
you
can
submit
PLI
and
related
zdr
records
concurrently
and
that's
a
really
expanded
product
that
we're
offering,
and
then
you
know
again,
if
you,
if
you
don't,
have
all
your
plans,
that's
ready
to
go
at
one
time.
You're
still
welcome
to
do
them
in
a
more
of
an
ad
hoc
fashion,
whatever
works
best
for
you.
Please
note
that
we
won't
issue
any
of
the
sub
permits
until
the
base
building
permits
been
issued.
A
B
Right
now,
PWSA
does
not
have
an
interconnection.
We
are
working
generally
we're
meeting
more
regularly
and
there's
been
talks
about
how
these
other
agencies
can
fit
in
and
the
very
least
we
have
had
talks
about
when
we
relocate
that
they
would
have
a
presence
at
the
new
one-stop
shop
in
the
new
building
in
terms
of
domi.
It
also
depends
so
did
that
just.
C
So
right
now
the
as
was
before
a
lot
of
the
coordination
on
development
projects
with
domi
would
happen
throughout
the
planning
and
zoning
process.
So
those
links
are
still
there
and
the,
but
we
actually
have
some
dummy
users
in
the
system
being
able
to
do
their
reviews
or
record
their
reviews
and
approvals
on
our
on
our
permits
within
the
flow.
So,
for
example,
curb
cuts.
Now
you
can
you'd
still
go
down
to
611
and
file,
your
curb
cut
application,
but
you
don't
have
to
get
it
stamped
at
our
office.
C
D
B
Again,
the
one
the
fire
main
tap
and
then
the
other
air
a
liar,
is
the
land
operations
permit.
So
we're
looking
for
documentation
that
they're
okay
for
us
to
release
the
permit.
You
may
have
other
permits
through
them
in
terms
of
modification
of
the
systems
they
regulate,
but
their
role
in
the
review
on
the
land
operations
to
make
sure
that
you're
aware
Oh
any
infrastructure
they
may
have
on-site
and
that
you
don't
impact
it
adversely.
So,
on
our
end,
the
due
form
has
a
place
for
them
to
just
physically
sign
an
approval.
B
A
A
A
So
again,
we're
also
happy
to
accept
phase
applications.
If
you
want
to
do
Korn,
shell
or
tenet
fit-outs,
or
you
know.
However,
you
wish
to
phase
of
work
also
happy
to
do
that,
so
documents
can
be
uploaded
when
the
status
is
in
review,
but
this
is
important.
The
formal
submission
cycle
is
held
until
both
PLI
and
DCP
have
completed
their
review
on
that
round.
So
the
reason
behind
this
is
version
control.
A
So
if
you
submit
a
set
of
documents,
it's
important
to
have
both
PLI
and
DCP,
be
looking
at
the
same
set
of
documents
and
offering
a
single
set
of
comments
on
that.
And
then
you
submit
a
new
round
of
documents
that
address
both
of
those
issues,
and
then
we
respond
again,
so
we
don't
want
to
be
having
you
know.
That
was
one
of
the
issues
with
the
previous.
How
we
did
you
know
simultaneous
reviews
where
we
were
looking
at
different
sets
of
documents,
perhaps
offering
conflicting
advice,
or
you
would
make
a
change.
A
That
would
then
have
a
unintended
impact
on
the
other
code.
So
again
we
want
to
have
version
control
where
we're
both
looking
at
one
set
of
documents
and
going
through
that
so,
but
this
is
important
until
you
have
received
review
comments
from
both
PLI
and
DCP,
you
can't
resubmit
and
put
it
back
into
the
queue.
A
A
Okay,
so
some
exciting
things
that
are
coming
soon,
so
we
have
launched
queue
minder,
which
is
our
line
management
system.
When
you
come
to
the
one-stop
counter,
you're
able
to
sign
up
put
your
name
in
line
and
it
will
estimate
for
you
the
wait
time
and
you
can
go
get
a
cup
of
coffee.
You
can
stand
in
line
if
you
wish,
depending
on
how
long
the
wait
is,
and
it
will
actually
text
you
with
an
alert
when
we
anticipate
your
three
to
five
minutes
away
from
being
served.
So
you
can
come
back.
A
A
This
is
what
they've
talked
about.
We
when
we
take
actions
on
your
permits
or
your
licenses,
and
it's
now
waiting
customer
action.
We
send
you
an
email,
but
it
doesn't
have
a
lot
of
great
descriptive
information
about
what
the
license
or
permit
is
and
what
the
action
is
that
you're
required
to
take
next.
So
we
have
an
enhancement
request
in
hoping
to
add
that
type
of
information.
A
If
you're
doing
a
lot
of
projects
we
understand
it
can
get
using
and
then
we
are
also
launching
a
one-stop
PGH
customer
survey,
so
this
will
be
going
in
all
of
our
one-stop
PGH
communication.
So
all
of
those
one-stop
emails
be
on
our
website
will
be
on
our
newsletter
and
we're
looking
to
hear
back
from
customers.
What
is
working?
What's
not
what
parts
of
the
product
you
like?
What
parts
should
we
focus
next
on
proving
and
keep
going
forward
from
there
and
then?
A
Finally,
we're
gonna
be
incorporating
domi
and
fire
into
the
product,
so
it
will
help
align
some
of
those
concurrent
reviews
and
online
review
issues.
You
can
apply
for
your
curb
cuts,
your
traffic
plans,
things
like
that
online
as
well,
and
manage
those
permits
through
the
process
and
also
for
fire.
You
know
how
it
works.
Things
like
that
will
be
done
online.
A
Okay,
more
exciting
things
that
are
coming
next,
we're
gonna
be
launching
permitting
rules
and
regs.
So
we
have
previously
launched
these
for
licensing
and
was
really
helpful.
It's
a
plain,
English
explanation
of
all
of
our
processes
and
procedures
that
you
can
reference
in
a
handy
sheet
that
talks
through
the
application
process,
the
inspection
process,
what
types
of
documentation
we're
looking
for
any
penalties
you
might
assess
and
really
lay
it
out
in
a
clear,
English
navigable
way.
That's
a
goal!
A
We're
also
gonna
be
updating
our
plan
review
checklists.
As
you
know,
the
codes
have
changed
recently,
so
we're
looking
to
update
those
and
publish
them
and
we're
still
looking
to
make
some
changes
to
title
10.
So
that
would
be
a
joint
city
state
process
to
make
some
amendments
there
again
to
address
some
of
the
new
excuse
me
new
issues
we're
experiencing
with
the
15
codes
and
also
clarifies
some
other
processes
and
in
Pittsburgh
here
and
then
very
excitingly.
A
We
are
going
to
be
moving
to
four
one,
two
boulevard
of
the
Allies
in
the
next
year
or
so
so
that
will
allow
us
to
have
a
really
customer
friendly
physical,
one-stop-shop
location
for
the
entire
development
process.
You'll
be
able
to
physically
apply
for
domi
fire
PLI
DCP
permits
there
and,
as
Dave
mentioned,
we're
also
looking
at
representation
from
other
parts
of
the
development
process.
So
the
county
plumbing
department,
PWSA
agencies,
like
that
okay
I,
just
wanted
to
call
out
a
couple
online
resources.
We
have.
A
A
Absolutely
and
there's
also
physical,
hard
copies
of
it
as
well.
Yeah
we
have
building
AI,
which
is
a
tremendous
product.
All
of
P
lies
permits,
licenses
and
inspections,
including
violations
are
accessible
and
searchable
one
day
after
they
were
completed.
So
any
action
taken
today
will
show
up
online
tomorrow.
You
can
also
set
alerts
for
properties,
so
say
if
you're,
an
architect
and
a
jobsite,
you
can
say
give
me
all
the
an
alert
on
anything
that
happens
on
200,
Ross,
Street,
so
anytime,
there's
a
permit
applied
for
an
inspection
completed
a
license
issued
there.
A
We
also
have
a
one-stop
PGH.
It
actually
has
a
searchable
database
too
so
say
if
you're
interested
in
expired
licenses
or
lapse
licenses,
you're
able
to
search
that
type
of
information
on
this
search
and
then
finally,
we
have
a
newsletter.
So
anytime
we
launch
a
new
change
or
our
soliciting
feedback.
We
do
that
through
our
customer
service
newsletter,
and
that
is
now
the
one-stop
PGH
newsletter
that
talks
about
changes
and
improvements
from
both
city
planning
and
pl/I.
C
A
We
still
have
the
pendings
permits
list,
which
is
where
you
can
track
where
you
are
in
the
pl
I
plan
review
queue.
We
update
that
every
morning,
still
on
our
website
we've,
as
dave
said,
we
further
clarified
the
work
not
requiring
a
permit
information.
We
have
the
occupancy
search
online,
so
every
single
occupancy
permit,
but
the
city
of
Pittsburgh
has
ever
issued
is
scanned
and
searchable
online.
A
C
C
A
C
A
So
it's
only
the
things
that
we
regulate,
no
problem
great,
so
that
is
the
end
of
our
presentation
happy
to
take
more
questions
that
people
have
them
again.
This
will
all
be
online.
This
will
also
be
posted
on
our
YouTube
channel
and
the
government
access
cable
channel
and
we'll
be
sending
out
links
to
everything
we
referenced
via
our
newsletter.