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From YouTube: LESSONS LEARNED VIDEO
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A
Some
things
that
we
have
done
is
learned
how
to
be
creative.
During
these
times,
we
have
dedicated
time
on
doing
hybrid
approaches,
allowing
our
clients
to
have
an
opportunity
to
have
a
socially
distance
event,
but
including
technology
for
the
first
time
where
people
can
virtually
come
in
and
see
their
event.
One
great
platform
that
we
are
now
using
is
3d
rendering
of
our
diagrams.
A
B
As
regards
to
training,
we've
been
able
to
reshape
rethink
the
way
we
interact
by
doing
virtual
classroom
training.
Of
course,
we
still
have
to
do
hands-on
training,
but
the
virtual
training
allows
us
to
double
the
size
of
our
normal
classroom,
which
then
would
allow
us
to
have
even
more
time
for
hands-on
training.
C
And
so
what
we've
been
able
to
do
over
the
last
couple
of
months
is
identify
a
product
where
we
can
leverage
technology
to
enhance
communications
to
our
members
and
that
product
is
called
brightsign.
It's
essentially
a
digital
monitor
that
we're
going
to
be
able
to
deploy
to
each
one
of
our
fire
stations,
and
we
can
push
information
to
all
those
stations
simultaneously.
D
D
We
went
virtual.
We
were
able
to
allow
every
employee
to
conduct
their
open
enrollment
virtually
online
as
opposed
to
doing
the
traditional
way.
The
face-to-face
in-person
method,
our
health
and
wellness
center
even
went
virtual
with
virtual
visits.
Seven
days
a
week
and
prescription
drugs
are
home,
delivered
now.
What.
E
E
We
were
able
to
acquire
a
40-foot
screen
which
allowed
us
to
start
having
drive-in
movies
socially
distant,
which
those
were
a
very
big
hit
in
the
community
and
we've
done
events
such
as
spooktacular,
where
we've
done
a
drive
in
trunk
or
treat
event
and
then
other
community
service
events
that
we
have
done
utilizing
our
outdoor
space,
which
is
our
drive
through
community
service,
drives
with
feeding
the
valley
and
locally
with
partnering,
with
iac
health
and
distributing
meals
during
the
holiday
season.
So
what
we've
had
to
do
is
think.
E
F
F
One
of
the
things
too,
that
we've
been
addressing
is
the
fact
that
field
work
is
still
very
important,
that
you
must
send
people
in
the
field,
because,
even
though
it
is
technology
savvy,
a
lot
of
our
users
need
help
on
a
note
for
information
technology
about
half
of
it
has
worked
remotely
the
entire
pandemic
period
about
1
4
of
it,
reports
to
work
weekly
and
the
balance
of
the
staff
do
a
blended
model
of
remote
work
and
on-site
work.
We.
G
Are
doing
less
and
less
transporting
of
inmates
between
the
jail
and
the
columbus
consolidated
government
center?
I
think
that
we
all
know
that
that's
a
time
when
law
enforcement
officers
are
most
at
risk
and
we
used
to
have
a
steady
parade
of
vehicles
moving
and
shuttling
inmates
back
and
forth
between
the
jail
and
the
government
center.
That
process
has
switched
over
entirely
to
zoom.
G
The
only
processes
that
are
live
and
in
person
are
just
a
handful
of
probation
violations
that
we're
seeing
and
ultimately,
of
course,
when
we
resume
jury
trials,
those
will
have
to
be
live
as
well,
we're
hoping
that
will
be
in
march,
but
in
the
meantime,
all
of
the
court
that
we're
handling
is
being
handled
remotely
so
instead
of
having
say
four
or
five
deputies
to
attend
150
case
docket
calls
such
as
I
had
just
this
morning.
We
had
one
deputy
instead
of
a
courtroom
full
of
inmates
and
witnesses
and
attorneys.
H
One
of
the
missions
of
ccgtv
is
providing
a
live
broadcast
of
the
columbus
city
council
meeting.
When
the
pandemic
occurred.
Last
year
we
were
faced
with
the
difficult
task
of
continuing
to
do
the
citizen
business,
but
yet
providing
the
cdc's
social
distances
recommendation.
We
knew
that
the
current
council
chamber
wasn't
large
enough
to
adhere
to
that
mandate.
So
we
had
to
reinvent
the
wheel
working
closely
with
the
I.t
department,
the
columbus
civic
center
staff
and
deputy
city
manager,
lisa
goodwin.
H
We
were
able
to
purchase
the
necessary
equipment
and
construct
the
makeshift
council
chambers
on
the
arena
floor
of
the
columbus
civic
center,
because
ccgtv
had
the
necessary
infrastructure
in
place
that
included
having
a
youtube
channel
and
other
social
media
accounts.
We
were
able
to
live
stream,
the
city
council
meetings
to
our
youtube
and
facebook
audience
and
relay
the
stream
to
our
cable
tv
audience.
Currently
we
are
broadcasting
our
council
meeting
in
the
south
hall
of
the
columbus
trade
center
in
our
business.