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From YouTube: County of Santa Clara Public Health: Details about Personal Care Services Directive - July 10, 2020
Description
Business will resume for many industries including those offering personal care services beginning Monday, July 13. We will discuss the Personal Care Services Directive which includes hair salons, barber shops, and other similar business. Also, we will explain the Social Distance Protocol that ALL businesses must file as we move into another phase of operating during this pandemic.
Recorded July 10, 2020.
The City of Cupertino would like to express its thanks to the County of Santa Clara for the use of their video materials during the COVID-19 pandemic.
For more information regarding the impact of the COVID-19 outbreak in Cupertino, please visit https://www.cupertino.org/coronavirus
B
We
want
to
also
take
a
moment
to
provide
an
update
from
our
data
dashboard.
As
of
yesterday,
our
cumulative
cases
were
5678
with
one
new
death.
Our
thoughts
are
with
the
families
who
have
lost
loved
ones
due
to
coronavirus,
so
a
lot
is
opening
up
on
monday
july
13th.
This
is
something
everybody's
been
waiting
for
betty.
You
were
here
last
time
you
delivered
a
tough
message.
C
B
C
Facilities
absolutely-
and
I
just
want
to
take
this
time-
to
give
a
shout
out
to
a
number
of
salons
and
that
have
really
been
helpful,
so
we're
really
proud
of
our
guidelines
and
our
directives
that
we
are
issuing
to
for
the
personal
care
industry.
It
was
really
developed
with
the
feedback
that
we
were
receiving
from
those
in
the
the
industry.
C
We
also
want
to
give
a
shout
out
to
nirvana
salon
and
also
to
blossom
nail
spa
and
the
national
nail
association
of
america
and
the
california
healthy
nail
salon
collaborative
and
the
santa
clara
county
nail
salon
owners
group.
We,
you
know,
I
think
we
spent
a
lot
of
evenings
a
lot
of
afternoons.
Doing
forums
phone
calls
you've
all
emailed
me.
I've
responded
to
every
single
email
that
I
know
of.
So
if
there
are
any
emails,
I
may
have
missed
just
ping
me
again
I'll
get
back
to
you.
C
We
have
a
whole
team
working
with
you
and
I
really
hope
that
we
get
to
continue
these
conversations,
because
this
is
an
ever
evolving
process.
I
just
want
to
also
acknowledge
the
hardships
you
know.
A
lot
of
our
time
spent
on
the
phone
was
also
talking
about
how
hard
the
the
shelter
in
place
order
has
hit.
Our
economy
has
hit
our
business.
C
How
has
affected
our
own
individual
livelihoods
and
also
the
customers
and
you're
in
you
know,
I
think,
every
single
nail
salon
and
every
single
hair
salon
and
stylist
I've
spoken
to
the
first
thing
they
told
me
was
we
miss
our
customers?
We
miss
our
customers,
we
miss
interacting
with
them.
This
is
not
just
hair
service
or
or
or
nail
care,
it's
really
a
relationship
and
it's
part
of
kind
of
daily
life
for
a
lot
of
people.
C
So
I
want
to
just
say
that
it's
something
that
I
share,
often
with
our
management,
our
leadership
with
dr
cody.
She
incredibly
empathizes
with
this
industry,
an
industry
that
is
heavily
dominated
by
women,
women
business
owners.
I
don't
think
any
other
industry
has
the
same
level
of
women
business
ownership,
not
to
say
I'm
disparaging
like
on
the
guys
either
okay.
But
this
is
a
very
special
industry
that
has
treated
me
very
well
and
taken
care
of
me
and
my
family,
and
I
have
family
who
are
in
the
business.
C
They
have
their
salons
and
they
did
not
want
to
be
mentioned,
but
they
we
are
certainly
feeling
the
impact.
I
just
want
to
thank
everybody
for
your
patience
and
for
just
your
very,
very
thoughtful
feedback
and
your
kindness
to
me.
I
know
people
thought
I
was
taking
some
hits,
but
there
was
a
lot
was
much
more
kindness
than
there
were
negativity.
B
C
They
know
exactly
what
they're
doing
and
they
know
exactly
what
they
need
to
do.
It
is
an
industry,
that's
highly
controlled
as
an
industry,
that's
highly
regulated
and
an
industry
that
puts
health
safety
and
cleanliness
first.
So
for
the
customers.
I
really
want
to
let
the
the
public
know
that
when
you
visit
your
favorite
nail,
salon
is
going
to
look
a
little
different
or
your
favorite
hair
salon.
C
There
will
no
longer
be
a
reception
area
if
there
is
a
reception
area.
It
could
only
have
one
person,
one
customer
at
a
time
so
you're
going
to
have
to
do.
You're
gonna
have
to
wait
in
your
car
until
it's
your
time
for
your
appointment,
you're
going
to
have
to
make
your
appointment
in
advance.
Salons
are
not
accepting
walk-ins
it'll,
be
by
appointment.
C
Only
so
give
them
a
call,
go
on
to
their
website
and
make
those
appointments,
and
when
you
get
there,
you
have
to
have
your
face
covering
make
sure
you
have
your
face
covering
and
salon.
Workers
will
also
be
wearing
their
face
coverings,
goggles
glasses
or
face
shields.
They
have
to
have
that
nose
and
mouth
covering
and
eye
protection.
C
C
C
In
a
nutshell,
it's
one
worker
for
every
250
square
feet
of
the
salon
and
one
customer
for
every
150
square
feet
of
the
salon.
So
those
are
some
of
the
things
that
you'll
be
seeing
you'll
be
seeing
you
know,
you
won't
see
any
of
the
pillows
or
stuffed
animals.
You
know
my
my
favorite
nail
salon.
Has
these
hello
kitty
stuffed
animals
that
my
daughter
would
just
run
towards
into
her
little
butterfly
chair
for
her
pedicure,
but
those
are
being
removed
now
and
there
won't
be
any
more
like
water
stations
or
refreshment
beverage
stations.
C
But,
yes,
you
can
have
your
cell
phone
customers.
You
can
have
your
cell
phone
during
the
pedicure
during
the
service
or
during
your
hair
service.
That's
okay!
But
we
do
ask
that
customers
bring
minimal
items
with
them.
It's
a
guideline.
It's
the
less!
You
bring
the
the
safer
it'll,
be
because
there's
just
less
items
that
will
possibly
carry
transmission,
so
carry
minimal
items.
We
do
recommend
that
salons
provide
plastic
bags.
C
So
those
are
just
come
some
of
the
overviews,
and
we
know
that
we
know
because
of
our
numbers
and
because
of
where
we
are
compared
to
other
county
jurisdictions.
We
know
that
our
residents
do
the
right
thing
they
care
for
one
another,
they
care
for
their
health
and
also
the
well-being
of
the
county
and
the
community.
So
we
know
that
customers
are
eager
to
get
back
to
their
salons
and
we
trust
that
they
will
follow
all
the
guidelines
expected
of
customers.
B
A
B
C
Yeah
really
great
question
I'll
start.
First,
with
the
monitoring,
it
all
starts
with
your
social
distancing
protocol,
so
every
single
business
operating
whether
they
were
allowed
to
operate
prior
to
the
july
thirteenth
or
july.
Second
order
that
goes
into
effects
to
effect
july
13th
or
whether
they're
a
business.
That's
resuming
operations
this
monday,
everyone
must
submit
their
social
distancing
protocol
at
covid19prepare.org.
C
So
I
repeat,
even
if
you've
already
filled
out
a
previous
social
distancing
protocol,
there's
a
new
process.
Now
that
requires
you
to
submit
at
covid19prepare.org
and
what's
going
to
happen,
is
that
when
you're,
when
you're
filling
out
your
covenant,
your
your
social
justice
protocol,
it's
going
to
ask
you
specifically
for
the
square
footage
of
your
business,
the
square
footage
of
the
public
space
of
your
business
and
they'll
and
they'll
calculate
the
number
of
people,
the
number
of
occupants
that
can
be
there.
So
that's
going
to
be
auto
populated
onto
a
document.
C
That's
then
emailed
to
you.
After
you
submit
your
social
discipline
protocol
you've
completed
it.
An
email
will
be
sent
to
you.
That
gives
you
your
placard,
your
placard
with
your
business
name
on
it,
and
then
your
visitor
information
with
all
the
information
you've
already
entered,
so
that's
the
first
place.
C
So
every
customer
going
to
a
business
starting
monday
should
see
these
two
signs
in
the
window,
with
the
specifics
of
how
many
people
could
be
in
the
business
and
what
you,
what
you're
expected
to
do,
wear
a
face
covering
not
touch
things
depending
on
the
the
type
of
business.
That's
the
first
step.
C
The
second
step
is
that
as
a
customer
or
as
a
worker,
if
you
see
that
these
signs
are
missing
or
that
the
information
is
incorrect
or
that
the
practice
does
not
reflect
what
has
been
listed
in
the
social
distancing
protocol,
you
can
call
the
county
and
our
approach
is
not
to
punish
businesses.
Our
our
our
mission
right
now
is
a
safe
resumption
of
economic
activity,
so
that
we
don't
have
to
backslide
and
close
things
down
again.
It
is
happening
in
other
places.
C
C
1-866-870-7725,
that
is
the
olsc
advice
line
you
can
report
any
businesses
or
situations
there.
The
first
thing
we'll
do
is
engage
with
the
business
and
really
take
on
their
approach
of
education
awareness.
Is
there
something
we
can
do
to
support
you
or
help
you
and
then
also
expectations
of
compliance,
so
that
business
may
resume?
If
the?
If
the
situation
escalates,
where
there's
not
lack
of
compliance,
we
do
have
an
enforcement
body
comprised
of
the
office
of
the
county
council,
the
district
attorney's
office
and
the
office
of
labor
standards
enforcement.
C
C
C
Followers
have
done
a
really
good
job
of
also
checking
one
another.
You
know
like
letting
each
other
know
hey.
This
is
the
way
we
need
to
do
it.
Man-
and
I
really
we
want
to
really
appreciate
that,
and
that
really
is
the
key
to
this
when
it
becomes
a
universal
community-wide
mission,
a
shared
mission
amongst
all
of
us.
That's
when
we've
got
it
right
and
what
we've
got
to
do
is
we
need
to
accept
that
life
with
covid
is,
is
going
to
be
the
new
neo-normal,
it's
not
life
after
covid.
C
We
don't
see
when
that
will
happen,
but
now
it's
life
with
covid.
We
need
to
learn
how
to
coexist
with
this
insidious
virus
in
a
way
that
will
allow
us
to
protect
our
health
and
safeguard
that
of
the
community.
So
make
sure
you,
you
know
your
own.
Individual
actions
are
promoting
that
community-wide
protection
that
that
safety
and
also
make
sure
that
your
loved
ones
too
you're
you're
the
trusted
messenger
in
your
family
you're.
This
trusted
messenger
amongst
your
peers.
B
Absolutely
and
like
you
said,
I
mean,
we've
made
great
strides,
it's
their
efforts
here
to
help
out.
We
all
know
these
businesses
have
been
closed
since
beginning
of
the
year.
You
know
they
may
need
resources
like
where
can
they
go
to
kind
of
seek
out
these
resources?
What
do
we
have
available
and
what
may
be
available
out
there
for
them
right
now,.
C
Yeah,
so
you
know
we
do
have
a
new
business
landing
page
at
the
county
website,
so
it's
it
launched
about
a
week
and
a
half
ago.
It
is
a
page
that
is
it's
a
living
document,
we're
constantly
scanning
we're
constantly
conferring
with
our
local
state
federal
partners
to
identify
resources,
additional
resources
to
support
businesses,
and
also
we
have
a
business
call
center.
I'm
sure
you
have
the
number
for
that.
Oh.
C
And
that
call
center
will
be
available
working
through
the
weekend.
I
know,
contrary
to
what
some
people
believe,
maybe
the
eoc
and
the
pio
office
is
a
seven
day
a
week
operation
our
call
center.
Our
business
resource
line
is
available
through
the
weekend,
ready
and
waiting
for
your
calls
to
help
you
get
to
preparation
to
get
to
get
to
kovit
prepared
awesome.
B
C
Okay,
well,
you
know,
customers,
it's
time
to
tip
big,
make
your
appointments.
I
mean
in
all
seriousness.
You
know
what
these
are
all
the
little
things
that
we
can
do,
make
your
appointments
go
see
your
stylist
follow
the
rules
when
you
get
to
the
premises
and
make
sure
that
they're
protected
and
to
make
sure
that
the
industry
is
protective,
that
we
don't
have
to
backslide
and
reclose.
C
So
so
do
that
and
come
back
regularly
right
maintenance
right,
I'm
not
going
to
let
my
roots
grow
out
too
long
I'll.
Make
sure
that
I
see
my
my
my
stylist
regularly
and
and
tip
well
and
and
whatever
we
can
do
to
just
to
support
these
businesses,
don't
go
out
of
county.
I
know
people
are
going
to
hate
me
for
that.
C
But
the
thing
is
that,
like
it's,
it's
really
time
for
us
to
pull
together
and
really
support
our
local
businesses
and
get
there
and
we're
going
to
do
our
part
to
make
sure
that
we
continue
sharing
information,
and
hopefully
we
could
be
continue
to
be
the
guideposts
to
let
people
know
that
we're
heading
in
the
wrong
direction
or
heading
in
the
right
direction.
Please
heed
our
call.
We
wouldn't
say
that
we
wouldn't
sound
our
alarm
unless
it
really
was
a
problem
and
we
have
to
continue
to
follow
the
rules,
follow
the
guidelines.
C
C
Yes,
at
this
time,
services
that's
directly
to
the
face
is
not
allowed
yet
so
eyebrow
waxing
beer
trimming,
esthetician
services,
facials
eyelashes,
eyelash
extensions-
those
are
not
allowed
at
the
moment,
but
you
know
services,
hair
services,
nail
services
are
allowed,
tattoos
are
allowed,
piercings
are
allowed
so
a
lot.
The
majority
of
personal
care
services
are
allowed,
it's
it
is,
but
the
services
to
the
face
are
not
allowed
at
this
time.
A
C
Yeah,
we're
you
know
we're.
This
is
a.
This
is
a
pandemic
that
we
have
never
experienced.
Before
of
you
know
here
in
the
county.
In
this
way,
we
have
never
experienced
coven
19
before
so
we're
still
learning
new
things
about
this
virus
every
single
day,
and
so
I
I
hope
that
you
know
we
collectively
do
whatever
we
can,
even
if
it
seems
really,
you
know,
even
it
seems
really
strict.
Let's
do
the
right
thing.
C
C
C
My
first
career
was
in
the
personal
care
industry
in
here
in
hair
and
makeup,
and
you
know
to
be
able
to
come
full
circle
now,
after,
like
multiple
iterations
of
just
everything,
to
work
with
the
salons
that
I
grew
up,
but
to
work
with
individuals,
I've
known
my
whole
life
and
to
meet
so
many
new
salons,
giving
such
thoughtful
thoughtful
feedback
on
how
we
need
to
approach
this.
Just
thank
you
so
much
to
all
the
salons
out
there.
Thank
you
great.
A
B
B
You
can
always
go
to
the
side,
link
and
submit
a
question
specifically,
and
it
will
be
answered
by
one
of
our
teammates
here
additionally
for
those
businesses
who
are
getting
ready
to
open
up
on
monday,
you
can
visit
our
website
at
covet19prepared.org
and
you
can
also
contact
the
business
call
center
at
408,
961
5500,
for
any
questions
that
you
may
have
and
please
submit
your
social
justicing
protocols
before
monday.
That's.
A
C
C
The
customers
wait
for
your
favorite
salon
to
have
a
slot,
for
you
make
your
appointments,
tip
them.
Well,
shower
them
with
lots
of
love
because
they
take
such
good
care
of
us.
Okay
and
then
stay
six
feet
apart,
mask
up
and
minimize
your
outings
as
much
as
possible.
Take
care
be
safe,
wash
your
hands.