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From YouTube: CORONAVIRUS Q&A 4-20-2020
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A
Good
afternoon
everyone
this
is
Mayor
Steve
Hagar.
You
welcome
to
our
kovat
19,
frequently
asked
questions
session,
which
we've
been
having
periodically
last
five
five
weeks
or
so
today.
I'm
delighted
to
have
a
conversation
to
experts
in
area
of
mental
health.
People
have
heard
me
talk
about
my
growing
concern.
As
you
know,
of
mental
health
needs
in
our
community
in
normal
times.
Here
we
are
facing
a
crisis
of
global
or
global
proportions.
A
Right
now
and
I
know
that
anxiety
is
tight,
lead
I,
know
that
stress
is
highly
I
know
that
people
who
were
in
a
bad
situation
an
escape
from
that
because
they
went
to
school
or
they
went
to
work
on
how
living
in
a
really
really
difficult
situation,
and
so
I
wanted
us
as
if
you
need
to
have
a
conversation
and
answer,
questions
that
you
have
on
Facebook
live
is
on.
Facebook,
live
and
channel
16.
So
if
you
hop
on
the
Facebook
live
and
the
city
of
Evanston,
you
can
see
and
follow
and
add
a
question.
A
If
you
have,
we
have
some
questions
already
that
people
have
sent
in
so
I
said
I'm
delighted
to
have
two
experts
with
us
today.
One
is
dr.,
Edith,
goody
and
I'll.
Have
our
dr.
good
me
introduce
herself
and
give
a
background,
but
I
am
delighted
to
have
her
on
the
on
the
phone
today
she
is
the
director
of
community
programs
for
the
family
institute
Theatre
in
heaven,
which
is
a
wonderful
organization
that
supports
many
many
families
and
couples
here,
and
then
we
also
have
dr.
Christine
summer,
though
with
us
and
dr.
A
summer,
though,
is
the
program
director
for
nominee,
the
National
Alliance
on
Mental
Illness,
another
wonderful
organization
that
really
helps
try
to
be
stigmatized
mental
health.
It's
really
no
different
than
us
having
a
physical
health
problem
and
then
she's
with
us
today.
Both
of
these
organizations
represented
by
dr.
Somerville
and
dr.
Goodman
or
someone
else
in
her
organization,
I've
represented
on
the
mayor's
co19
task
force
that
I
set
up
and
I
tried
to
get
representatives
from
different
sectors
who
are
all
part
of
that
task
force
and
recently
mental
health
community.
A
Again,
I
think
this
is
such
a
growing
concern
and,
as
this
crisis
continues
to
go
on,
I
think
we're
gonna
see
more
significant
issues
that
we
all
that
we
all
encounter.
So
with
that,
what
I'd
like
to
do
is
just
get
you
a
little
familiar
with
each
of
each
of
our
guests
today.
So
I'm
gonna
ask
dr.
Goodman
if
she'll
go
first,
just
a
little
introduction,
not
too
much
about
yourself
and
let's
just
start
off
with
what
the
the
two
or
three
biggest
concerns
that
you
have
right
now.
In
light
of
this
crisis,.
B
Great,
thank
you
so
much
for
having
me
mayor
Haggerty.
So
my
name
is
dr.
idea.
Gooden
and
I
am
the
director
of
community
programs
and
outcome
measurement
at
the
Family,
Institute
and
I'm?
Also
a
licensed
clinical
psychologist.
So
I
can
see
clients,
I,
see
individuals
and
couples
and
I've
continued
to
see
clients
during
this
time,
all
via
teletherapy
and
so
I
would
say.
B
The
primary
concerns
that
I've
experienced
in
my
own
life
and
that
I've
seen
in
my
clients,
are
one
the
stress
of
the
uncertainty
right
so
not
knowing
when
this
is
all
gonna
end
when
we
are
going
to
get
out
of
this
space
where
we
have
to
social
distance,
where
we
have
to
shelter
in
place
and
the
stress
and
anxiety
that
comes
with
that.
Whether
people
are
losing
jobs
concerned
about
reduction
in
paychecks
or
kind
of
maybe
working
on
the
front
lines
as
healthcare
providers
and
feeling
stressed
about
the
risk
that
they
are
experiencing.
B
There's
a
lot
also
a
lot
of
stress
and
tension.
That's
happened
in
relationships
right
now,
so
everybody
is
at
home
together
if
they
are
able
to,
they
don't
have
to
go
to
work
and
so
being
at
home.
Together
can
really
place
a
strain
on
relationships
on
romantic
relationships
and
millio
relationships,
and
so
that's
another
stressor
and
challenge
that
people
are
experiencing
and
then
I
think.
The
third
thing,
I
would
say
is
how
people
can
sort
of
balance
working
and
taking
care
of
themselves
right.
B
We
live
in
a
culture
in
a
society
that
really
promotes
productivity,
and
so
I
think
people
are
feeling
a
lot
of
tension
between
wanting
to
get
a
lot
done,
wanting
to
be
productive
but
really
needing
rest
and
really
needing
to
slow
down,
and
so
the
sort
of
question
of
how
do
you?
How
do
we
take
care
of
ourselves
in
the
midst
of
a
crisis?
Admits
of
increased
stress
is
another
thing
that
I'm
talking
a
lot
with
people
about
and
thinking
about
myself
great.
A
C
Thank
you
for
having
me
also
Mary
Hegarty.
So
I
am
the
director
programs
at
Nami,
which
is
the
National
Alliance
on
Mental
Health,
and
we
provide
education
and
support
to
individuals
and
families,
individuals
who
are
living
with
a
mental
health
condition
and
family
members
who
are
caregivers
of
a
loved
one
with
a
mental
health
condition.
We
do
advocacy
work
also
on
behalf
of
that.
Usually
we
see
individuals
who
have
received
a
diagnosis
already
so
post
diagnosis,
and
we
see
family
members
and
individuals
before
during
and
even
after
the
time
that
they're
in
treatment.
C
It's
making
sure
that
we
can
adequately
get
information
out
about
where
the
reese's
resources
are
in
their
communities.
How
to
connect
people
with
those
resources
make
sure
that
they
have
the
tools
to
do
it,
whether
it
be
via
you
know,
technology
or
telephone
or
email,
or
that
kind
of
thing.
So
it's
really
connecting
people
to
resources.
It's
harder
now
these
times,
because
we're
at
home
and
can't
go
out
and
look
for
them,
and
so
those
are
the
main
issues
we're
facing
right
now.
Pretty.
A
The
state
of
Illinois
in
all
the
states
really
around
around
this
country,
however,
see
crisis
counseling
grants
from
the
federal
government
through
the
disaster
programs
that
being
the
disaster
programs,
and
if
anyone
feels
the
need
that
they
need
to
talk
to.
You
know
a
counselor
for
anything
like
what
a
statewide
number
has
been
set
up.
That
will
then
connect
you
to
can
go
to
your
own
professionals
in
your
own
community.
I
just
want
to
share
this
information
and
you'll
put
it
out
there
as
well
on
the
Facebook
live.
A
So
it's
it's
there,
but
this
is
it's
called
the
Illinois
call
or
calm
it's
a
number,
4
or
column
text
line,
and
it's
text
talk
to
in
the
you
can
send
to
the
number
5
5
to
0,
to
0
or
in
Spanish.
It
would
be
habla
h,
EI
e
la
arc,
and
that
will
link
you
to
a
counselor
in
your
area.
So
we'll
share
information
throughout
this
with
the
professionals
as
well.
B
So
you
know,
I
know
that
self-care
is
sort
of
become
this
thing,
that's
associated
with
a
lot
of
things
that
maybe
cost
money
or
you
know
people
want
to
post
on
social
media,
but
I
think
about
the
core
of
self-care
as
been
really
helpful
for
us
right
now,
and
those
cores
are
getting
enough
rest
right.
We
most
adults
need
7
to
8
hours
of
sleep
and
kids
and
teenagers
need
even
more
than
that,
maybe
9
to
10
hours
and
when
we
sleep
our
body.
B
First
of
all
that
boosts
our
immune
system,
which
we
really
need
right
now.
It
allows
our
system
to
sort
of
regulate
and
calm
down
and
relax,
so
prioritizing
getting
enough
sleep,
prioritizing
eating
regularly
and
eating
foods
that
are
nourishing
to
your
body.
You
know
limiting
the
amount
of
caffeine
and
the
amount
of
alcohol
that
you
consume,
because
those
things
can
sort
of
shift
our
moods
in
ways
that
can
be
unhelpful
and
exacerbate
anxiety
or
depression.
B
Taking
time
alone
can
be
really
important
right.
So
if
you
are
in
a
house
with
your
whole
family
and
it's
really
hard
to
get
space,
maybe
consider
taking
a
walk.
You
know
put
your
mask
on,
maybe
take
a
walk
by
yourself
or
if
you
have
a
car
sitting
in
the
car
or
just
finding
a
little
space.
Maybe
it's
just
in
the
bathroom
and
you
can
close
the
door,
so
you
can
have
alone
time
and
then
also
finding
ways
to
connect
with
people
right.
B
C
Was
a
very
good
list
of
strategies?
I
would
say
you
know
it's
really
important
to
maintain
sort
of
routines
in
one's
life,
so
having
daily
routines
is
important,
sometimes
in
a
difficult
situation
like
this.
Just
making
your
bed
in
the
morning
putting
on
you
know
clothes
that
you
would
put
on
if
you
were
going
outside
to
make
yourself
feel
like
you're
living
a
normal
life.
I
would
say
you
know
also,
if
you're
working
from
home,
it's
important
to
create
a
structure
around
that
dedicate
some
space
in
your
home
to
do
that.
C
Make
sure
that
you
schedule
breaks
so
that
you
get
up
and
move
around
stretch
have
lunch.
Maybe
you
know
connect
with
co-workers
via
whatever
tools
you
have
and
have
virtual
coffee
breaks
together,
yeah
and
also
not
just
not
spending
too
much
time
talking
about
COBIT
19,
because
you
know
I
think
we're
all
consuming
the
information
and
it's
important
that
we're
consuming
reliable
information
and
that
we
don't
get
overwhelmed
and
become
just
very
hungry
for
the
information
to
requite,
where
we
can't
stop,
because
that
can
happen.
I
want.
A
C
A
What's
you
know,
let's
get
what's
going
on,
you
know.
You
said
something
that
I
just
wanted
to
make
a
comment
to
that
to
the
viewers
about
which
was,
you
know,
making
sure
you
take
care
of
yourself
and
get
outside
if
you
need
some
alone
time,
you
know
on
your
own
I've.
Had
some
people
come
to
me
and
say
mayor,
you
know
why
haven't
you
shut
down
too
late?
Why
have
you
shut
down
parks?
A
And
you
know
sports
courts
are
shut
down
and
that's
it
that's
stressful
for
some
people
because
they
love
to
play
tennis.
They
love
their
baby
basketball
and
it's
not
available
right
now.
We've
shut
down
playgrounds,
which
is
really
hard
for
people
with
young
kids
and
their
kids
don't
understand
they
just
want
to
go
to
the
playground,
but
again
the
medical
professionals
and
the
public
health
experts
like
you,
cannot
have
the
playgrounds
open,
open
right
now,
but
we've
maintained
you
know
the
lakefront
in
terms
of
keeping
a
open,
Chicago
chose
to
close
it
close.
A
It
I
think
there's
a
big
difference
between
Chicago's
lakefront
and
our
lakes
on
Chicago's
has
a
lot
of
sports
fields
on
there.
Lakefront
and
sports
courts
much
more
than
much
more
than
we
do
so.
We've
taken
a
different
approach.
Our
approach
has
been
one
of
a
really
strong
public
information
campaign
about
strict
distancing
when
you're
when
you're
outside
you
know,
meaning
keeping
you
at
least
six
feet
from
one
another.
We're
recommending
that
you
wear
a
face
covering
when
you
can't
be
six
feet
or
more
apart
from
people.
A
We
have
many,
many
people,
simply
departments
several
people.
So
let's
go
to
lay
a
question.
We
got
a
question
in
from
Jim
and
we'll
start
with
you
on
dr.
Sommer,
though
on
this
one,
do
you
have
any
suggestions
for
coping
mechanisms
that
might
address
feeling
of
loss
of
control
and
I'm
sure
many
people
are
experiencing
mine
now.
C
C
So
the
things
that
you
can
that
you
did
prior
to
Coba
19,
that
were
self
agency
activities
taking
charge
of
things
you
can
still
do
those
you
should
still
be
doing
those.
In
fact
you
should
be
doing
them
with
purpose
and
intentionality
I
would
say
get
up
in
the
morning
and
sort
of
lay
out
your
day
know
that
you're
going
to
have
certain
times
when
you're
going
to
do
certain
things
and.
C
B
I
really
echo
what
dr.
Somerville
is
sharing
I,
think,
structure
and
routine
are
really
helpful
to
kind
of
gain
a
sense
of
control
right
so
having
a
regular
bedtime
and
a
regular
time
that
you
wake
up
and
having
some
regular
routines
and
things
that
you
do
in
the
day
can
be
very
helpful.
I
also
think
that
it
can
be
helpful
to
sort
of
shrink
the
window
that
you
think
about
right.
B
So
when
you
start
thinking
about,
what's
going
to
be
happening
six
months
from
now
or
eight
months
from
now,
that's
when
we
start
to
get
more
overwhelmed
and
we
can
start
to
catastrophize
or
think
about
the
worst
possible
outcome.
But
if
you
sort
of
shrink
it
down
and
say:
okay,
well,
what's
gonna
happen
in
the
next
week
or
what
do
I
want
to
happen
in
the
next
day
or
two
and
maybe
even
the
next
month,
but
sort
of
shortening
it
right,
the
more
anxious
and
overwhelmed
and
out
of
control
you
feel
the
shorter.
B
The
time
block
should
be
so,
if
you're
having
trouble
just
getting
out
of
bed
in
the
morning
shrink
it
to
an
hour.
What
do
you
want
to
do
in
the
hour?
Can
you
get
out
of
bed,
you
brush
your
teeth?
Can
you
take
a
shower?
Can
you
eat
some
breakfast
right
and
then
go
to
the
next
hour?
Maybe
it's
looking
at
the
day.
B
C
So
even
if
you're
working
at
home,
you
might
be
also
doing
laundry
at
the
same
time,
you
might
be
cooking,
you
might
be
doing
a
lot
of
things
all
at
once
and
so
I
think
it's
important
in
terms
of
feeling
that
sense
of
control
to
set
boundaries
of
what
you're
going
to
do
at
what
time,
and
also
it's
important
to
have
boundaries
around
work.
Your
work
time
and
the
time
that
you're
not
working
so
make
sure.
C
A
C
Yeah
I
think
everybody
has
anxiety
of
some
kind.
Anxiety
is
good
and
bad,
so
the
anxiety
that
we
experience
sometimes
is
manifest
as
motivation,
persistence,
determination,
so
those
feelings
that
we
have,
we
channel
them
into
productive
activities,
but
I
yeah,
I,
think
just
about
everyone
has
some
kind
of
anxiety,
some
of
its
good
and
some
of
its
not.
B
Yeah
yeah
I
would
agree
with
that
another
way
to
sort
of
think
about
anxiety
as
being
sort
of
like
on
a
bell
curve,
and
you
have
two
little
like
it.
You
know
for
those
who
are
in
school
or
used
to
be
in
school.
If
you
have
a
little
very
little
anxiety
about
the
test,
you
may
not
study
you
may
not
prepare,
you
may
not
make
sure
you're
ready,
and
so
that's
not
gonna,
be
very
helpful
and
then
there's
sort
of
an
optimal
level
where
you're
kind
of
like
okay
I
really
want
to
do
well.
B
This
is
important
I'm.
A
little
kind
of
you
know.
I
want
to
prepare
because
I'm
a
little
worried
that
if
I
don't
prepare
I
might
not
do
well,
that's
optimal
and
then,
if
you
have
too
much
it's
overwhelming
you're
in
the
test.
You
can't
think
about
anything
but
worrying
about
failing
and
so
I
think.
You
know
that
challenge
is
to
just
notice
for
ourselves
where
we're
at
and
the
same
could
be
said
of
you
know
social
distancing
right.
Those
who
have
no
anxiety
about
getting
sick
may
not
be
protecting
themselves
as
much
as
they
need.
B
You
those
who
have
that
sort
of
right
amount
are
still,
you
know,
maybe
taking
a
walk
but
keeping
socially
distant,
taking
care
of
themselves.
Those
who
are
really
really
anxious
may
be
afraid
to
leave.
The
house
at
all,
may
not
be
connecting
with
people
may
not
be
taking
care
of
themselves
may
be
just
really
struggling
to
function,
and
so
anxiety
is
a
normal
response
and
it
can
tell
us
some
important
things,
and
so
it's
really
about
sort
of
listening
and
figuring
out.
When
is
it
helpful?
A
Always
it's
always
been
a
calming
force
for
me
just
to
come
back
in
history
and
all
of
the
challenges
that
you
know,
other
generations
have
come
and
the
uncertainty
that
existed
at
that
time
they
didn't
know
how
a
war
was
going
to
end
or
the
pandemic,
that
they
had
1918
how
that
was
going
to
going
to
end,
and
it
was
a
really
scary.
It
was
a
really
scary,
uncertain
time,
and
you
know
I
just
looking
back
at
that
and
seeing
that
they,
you
know
it's
challenging
and
they
have
been
more
challenging
right
there.
A
What
we're
facing
right
l
came
through
it.
You
know
this
too
shall
pass
that.
That
adage
just
brings
a
level
of
calm
to
me
during
these
uncertain
times.
We'll
get
a
question
from
a
Vaughn
and
let's
start
with
you
doctor
getting
on
this
one.
What
advice
would
you
give
to
a
male
who
lives
alone?
He
takes
medication
for
depression,
but
still
struggles
with
depression
during
this
time
of
isolation.
B
So
anything
the
first
thing
I
would
do
is
just
acknowledge
that
it's
normal
to
be
struggling
with
depression,
especially
if
you've
already
been
diagnosed
with
it
for
it
to
get
worse
during
this
time
right.
It's
normal
for
mental
health,
symptoms
to
be
exacerbated
by
a
time
of
stress
and
crisis
and
I.
Think
it's
really
important
to
acknowledge
that,
because
what
we
don't
want
people
to
do
is
blame
themselves
or
feel
like
something
is
wrong
with
them
that
things
have
gotten
worse
or
symptoms
have
gotten
worse.
So
that's.
B
The
first
thing
is
to
just
acknowledge
this
is
a
hard
time
right
now,
and
it
makes
sense
if
you,
if
your
symptoms
have
gotten
worse
and
so
to
try
to
be
patient
and
kind
with
yourself
about
that.
I
would
encourage
if
the
person
is
not
in
therapy
to
reach
out
and
try
to
find
therapy
so
I
know
most.
You
know.
B
Therapy
practices
are
providing
teletherapy
options
right
now
we
are
at
the
Family
Institute
in
both
our
staff
practice
and
our
clinic,
and
so
that
may
be
a
really
helpful
resource
to
you
know:
remember:
coping
strategies,
learn
new
coping
strategies
for
depression
and
then
I
would
also
say
finding
other
ways
to
connect
with
people
whether
that's
family
members
orally
or
you
know,
I
know.
Dr.
C
C
A
Okay,
thank
you.
Yeah
I
just
want
to
share
with
folks
that
in
Evanston
the
city
does
have
a
contract
with
Hamidah
Health,
which
allows
residents
to
get
mental
health
assessments
one
on
one
home
visits,
although
that
may
be
on
hold
right
now
because
of
because
they're
koban
19
but
consultation
with
health
care
professionals.
So
if
you
want
me
to
do
avail
yourself
of
that
service
or
wanted
to
I
just
call
the
city's
three
one,
one
mine
and
they'll
they'll
connect
you
and
any
information
there.
A
You
both
have
talked
about
teletherapy
here
telemedicine
when
there
are
a
lot
to
tell
us
stuff,
we
didn't
even
know,
existed
and
so
like
a
month
ago,
and
here
we
are,
could
you
talk
to
us
about
how
teletherapy
works
right?
Because
I've
seen
you
know,
you
know
counselor
before
many
people
have
and
everything
everything
else
and
there's
something
it's
a
human
connection
that
occurs
when
it's
one-on-one
and
you
know,
and
now
we're
talking
about
ever
a
screen
like
we're
talking
about
now
or
on
it's
hella
food.
So
could
you
just
talk
to
folks
about
that?
A
B
Looking
at
each
other,
I
will
say
that
we
can
still
pick
up
a
lot
in
terms
of
seeing
a
client
right
and
client
seeing
us
in
our
facial
expression.
So
it
might
be
a
little
bit
different
than
sitting
in
the
room
together,
but
I've
been
able
to
have
some
really
meaningful
sessions.
I
think
it
can
be
really
helpful
for
people
to
turn
off
notifications
silence
their
phone
things
like
that,
because
when
we
aren't
staring
at
a
computer
screen
were
used
to
doing
a
bunch
of
different
things,
and
so
it
can
be
harder
to
focus.
B
But
what
we
found
is
that
clients
are
really
appreciative.
Clients
find
that
the
space,
helpful
and
even
therapists
who
do
therapy
with
children
and
families
are
finding
really
creative
ways
to
use
the
whiteboard
and
zoom
and
to
play
game
to
do
all
sorts
of
things
that
can
really
still
support
children
and
families.
During
this
time-
and
you
know
I
would
say
if,
if
there
are
people
out
there
who
are
considering
doing
therapy
for
the
first
time,
you
know
try
it
right.
B
The
the
only
thing
you
might
lose
is
maybe
an
hour
of
your
time
right,
but
it's
a
really
an
opportunity
to
talk
to
someone
who
understands
who's.
Non-Judgmental
who's,
not
gonna.
Tell
you
your
problems,
don't
matter
right.
Who's
really
gonna
offer
empathy
and
support,
and
that
really
goes
a
long
way.
It
can
be
really
meaningful
and
healing
to
hear
somebody
say:
I
see
you
and
I
see
how
hard
this
is
for
you
and
you're
not
alone,
and
there's
nothing
wrong
with
you
and
to
help
you
figure
out
how
to
make
the
situation
better.
B
A
C
Yes,
I
was
I
was
thinking
about
that
as
dr.
Goodman
was
talking,
we
have
right
now
we
have
nine
different
kinds
of
support
groups
that
we're
running
via
zoom,
and
so
they
meet
there's
about
21
meetings
per
month,
so
there's
quite
a
few
that
people
could
dial
into.
But
with
with
a
group
you
know
the
difference
is
that
you'll?
C
So
there's
a
sense
of
even
when
we
do
our
support
groups
in
you
know
it
face-to-face
there's
a
real
community
that
evolves
around
that
where
people
start
understanding
that
you
know
they're,
not
alone
they're
in
this
with
other
people
who
have
similar
experiences,
and
so
it's
really
I
think
the
support
group
with
multiple
people
gives
them
as
a
community,
a
real
community
around
dealing
with
their
issues
and
learning
what
worked
for
one
person
or
another
person
that
may
or
may
not
work
for
you.
So
it's
a
lot
of
sharing.
C
This
is
what
I
did
this
didn't
work
for
me
and
so
and
in
our
roots
were
basically,
we
have
a
structure
where
people
are
all
invited
to
speak,
but
they're
not
expected
to
speak.
So
an
individual
who
comes
to
a
group
who
is
in
a
state
of
high
crisis,
maybe
all
they
can
do-
is
sit
and
listen
and
take
in
that
grain
of
hope
that
they
hear
from
other
people
speaking,
maybe
they're
not
quite
ready
to
share,
but
they
still
get
something
out
of
it,
and
so
in
our
groups,
you
and
I
imagine.
C
A
At
that
point,
I
was
the
only
one
that
had
these
problems
and
that
man,
so
how
much
have
you
got
problems
and
some
are
a
lot
worse
than
mine?
It's
not
it
was.
It
was
a
very
comforting
to
know
that
working
without
having
done
you
necessarily
in
my
mind
the
weight
of
whatever
they're
almost
work,
but
I
was
feeling.
Do
I
questioning
from
Tom
who
said
what
is
the
cost
of
mental
health
treatment
for
those
without
insurance
and
I'll?
B
I
can
jump
in,
and
so
there
are
a
good
number
of
clinics,
probably
not
as
many
as
we
would
hope.
There
would
be
that
provide
some
sliding
fee
scale
option.
So
at
the
Family
Institute
we
have
the
Betty
Harris
clinic
and
our
fees
slide
down
to
five
dollars
a
session
and
up
to
$75
a
session,
and
that
depends
on
the
family
household
income.
And
so
we
don't
take
insurance
in
that
clinic.
So
you
don't
have
to
have
insurance
and
our
average
fee
is
fifteen
dollars
a
session.
B
So
that's
an
option
and
we
are
accepting
new
cases,
new
clients
through
the
clinic
and
we're
doing
all
of
that
via
telehealth.
We
have
a
location
in
Evanston,
Northbrook,
downtown,
Chicago
and
Westchester
for
when
we're
sort
of
back
in
person,
but
right
now
we're
providing
sessions
virtually
and
I
know
that
there
are
various
sort
of
clinics
throughout
the
Chicagoland
area
that
have
different
sliding
fee
scale.
B
C
That's
because
we
do
fundraising
and
we
get
donations
from
townships
and
grants,
and
that
sort
of
thing,
so
the
support
groups
that
we
run
are
all
free
of
charge
and
they're
I
think
there
are
others
also
that
have
kind
of
list
the
sliding
scale
and
also
scholarships
for
people.
I
know
we
partner
with
equestrian
connections
for
individuals
who
want
to
do
an
equine,
Assisted,
Therapy
kind
of
experience,
and
they
will
provide
scholarships
for
individuals
and
then,
in
the
end,
if
a
person
can't
pay,
they
will
be
able
to
take.
C
You
know
the
class
or
the
instruction
or
the
therapeutic
experience,
usually
free
of
charge
anyway.
So
there's
a
lot
of
there's
a
lot
of
I.
Think
goodwill
out
there
to
help
people
who
need
it
and
finding
ways
to
help
them.
Do
it
whether
they
have
the
resources
or
not.
Medicare,
of
course,
has
you
know
expanded
their
mental
health
to
expanded
their
resources
for
mental
health.
So
I
think
it
should
not
be
an
obstacle
for
people
at
all
and.
A
I
would
go
back
to
the
federal
government
funding
the
crisis
counseling
grants
to
each
of
the
states.
Yes,
Hutchison
Illinois,
it's
all
over
the
country,
because
the
federal
government
recognizes,
particularly
after
a
disaster,
that
mental
increase
mental
health
services
are
needed.
You
know
along
those
lines.
I
got
a
question
that
someone
had
asked
me,
and
this
is
from
Sheila
and
Sarah
about
if
the
Evanston
Police
Department,
who
sees
a
call
about
someone
in
a
mental
health
crisis.
Where
is
that
person
taking?
A
If
the
person
in
crisis
is
requesting
assistance,
the
police
officers
will
call
the
paramedics
and
the
person
will
be
taken
to
either
st.
Francis
Hospital
or
to
Evans
to
Evanston
hospital.
If
the
person
is
not
willing
to
be
assisted,
officers
have
to
do
them
a
danger
to
others
or
themselves
in
order
to
be
taken
to
the
hog
to
the
hospital.
So
those
that's
the
Christine
procedures
that
the
police
take
I
will
say.
A
Evanston
hospital
has
crisis
workers
on
staff
who
are
equipped
to
handle
these
in
these
individuals,
and
that's
both
about
both
about
hospitals
and
nearly
all
of
the
Evanston
police.
Patrol
officers
have
completed
a
40
hour
crisis
intervention,
TCI
teaching,
training
taught
by
mental
health
professionals
for
law
enforcement,
which
trains
them
to
identify
people
in
the
crisis.
A
system
convinced
them
to
get
help
in
crisis
intervention.
Team
officers
are
on
every
shift
here
in
Evanston
I
mentioned
at
the
outset.
A
A
C
Yeah
suicide
is
a
very
large
concern
in
normal
times,
and
especially
so
now,
though,
we
know
that
it's
suicide
is
the
second
leading
cause
of
death
among
individuals,
ages
from
six
six
are
10
to
34,
and
it's
the
third
leading
cause
of
death
for
adults
in
the
United
States.
So
it's
a
very
serious
problem.
C
I
think
one
of
the
things
that
we
teach
and
mental
health
first
aid
is
that
if
you,
if
you
see
individuals
who
are
struggling,
the
first
thing
that
is
important
to
do
is
to
make
sure
that
you
acknowledge
it,
and
the
warning
signs
are
a
variety
of
different
kinds
of
things.
Sometimes
people
withdraw,
they
will
not
want
to
talk.
They
will
go
into
a
room
and
isolate.
C
If
you
ask
that
question,
because
if
they're
thinking
about
it
you're
asking
it
will
only
acknowledge
that
you
see
them
it's
impaired
for
them
you're
willing
to
help
them
if
you
can,
and
so
it's
so
it's
really
important
to
have
that
conversation,
and
it's
one
of
the
most
difficult
things
to
do
is
to
bring
up
the
idea
with
somebody.
Are
you
thinking
of
arming
yourself
but
yeah?
It's.
So
it's
very
important
to
do
so.
A
B
I
would
just
add
you
know.
A
sense
of
hopelessness
is
certainly
a
sign.
You
know.
Obviously
people
can
feel
hopeless
and
not
be
considering
suicide,
but
if
somebody
seems
really
hopeless,
if
they're
sort
of
cancelling
a
lot
of
plans
for
the
future-
or
you
know
refusing
to
make
plans
for
the
future
right,
it
may
be
a
sign
that
they're
sort
of
thinking
they're
not
going
to
be
alive.
For
that
certainly
a
sense
of
withdrawal.
You
know
feeling
really
down
really
low.
B
A
lot
of
self-loathing
can
be
also
signs
and
I
agree
with
dr.
Somerville.
That
reaching
out
to
someone
can
be
really
helpful.
You
know
when
I'm
talking
with
people,
clients
I've
had
who
have
had
to
a
Seidel
ideation,
often
there's
a
sense
that
they're
a
burden
that
other
people
would
be
better
without
them
alive
that
people
don't
care
about
them,
and
so
having
friends
and
family
and
loved
ones
reach
out
to
people
and
say
you
know,
I
care
about
you,
I
love,
you
you're,
not
a
burden
like.
B
B
Are
you
considering
you
know,
attempting
suicide
or
something
like
that
and
then
knowing
that
you
do
not
have
to
be
their
therapist
right,
that
you
can
connect
them
to
the
National
Suicide
Prevention
lifeline,
and
if
you
search
that
you'll
find
the
number
and
they
have
calling
and
texting
options.
You
know
or
this
crisis
hotline
that
mayor
Haggerty
mentioned
for
the
state
of
Illinois,
but
that
you
can
sort
of
hold
that
they're
upset
without
reacting
and
getting
angry
with
them
or
you
know
getting
so
upset
yourself
that
suddenly
they
have
to
comfort
you.
B
A
But
for
those
of
you
that
are
watching
dr.
Goodman
reference,
the
national
suicide
hotline
I
just
want
to
provide
that
number
of
dudes
ever
by
anyone
in
your
family
or
yourself.
That's
one,
eight
hundred
two,
seven,
three,
eight
two,
five,
five,
all
right!
Let's
go
to
a!
We
got
a
question
that
someone
posed
so
anonymous.
A
family
members
stopped
taking
prescribed
medication
two
months
ago
and
is
unwilling
to
acknowledge
the
need
to
take
them
any
suggestions
to
assist
with
getting
them
back
on
track
before
he
relapses.
B
So
you
know
this:
is
it's
really
tough
right,
I'm,
assuming
that
the
person
is
asking
about
an
adult?
And
you
know
if
an
adult
decides
to
stop
taking
medication
as
frustrating
and
as
difficult
as
that
might
be?
It's
it's
their
prerogative
and
so
I
think
the
challenge
is
for
you
all
or
the
family
members
to
say.
You
know
that
they
think
they
should
take
medication,
that
they
think
it's
helpful,
that
they
think
you
know
it.
B
Right
often,
people
don't
want
to
take
medication
for
a
myriad
of
reasons
and
so
having
space
where
they
can
talk
about
that
without
judgment
can
be
really
helpful
and
so
and
if
you
can
help
them
connect
to
therapy
that
could
be
helpful
or
a
support
group
I'm
imagining
in
a
lot
of
the
Nami
support
groups.
People
are
talking
about
their
experiences
with
medications
and
the
pros
and
cons,
and
that
can
also
be
a
really
motivating
factor
for
someone
to
think.
Okay,
yeah,
maybe
there's
side
effects,
but
it's
actually
helpful.
A
C
But
you
know
and
distract
a
child
I
think
there's
a
lot
of
things
that
are
being
offered
up
their
boss
right
now
on
television
via
Internet
with
games
and
programs,
and
there's
a
lot
of
celebrities
who
are
reading
books
to
children
so
having
a
lot
of
alternatives
for
the
children
who
maybe
are
struggling
more
than
others,
with
this
being
at
home
with
their
family.
All
the
time.
A
B
Can
I
add
to
that
really
quickly,
I'm,
just
sort
of
going
back
to
some
of
the
things
we
were
saying
earlier.
That
structure
is
gonna,
be
really
helpful
here,
especially
for
children
right
children
do
really
well
with
structure
and
routine
and
right
now
a
lot
of
things
are
up
in
the
air,
so
providing
structure
providing
routines,
making
sure
that
the
child
is
getting
enough,
sleep
is
eating.
Well,
is
you
know
having
space
to
play
right
and
drinking
enough
water
and
all
of
those
things?
B
Those
are
things
that
also
really
help
to
manage
bipolar
disorder
in
addition
to
medication
and
so
making
sure
that
those
things
are
regular
right.
So
you
know
trying
to
manage
the
sugar
intake
and
trying
to
manage
some
of
these
other
things
that
could
sort
of
spike
a
mood
or
do
something
like
that
can
also
be
really
helpful
in
addition
to
the
therapy
and
the
medication
and
some
of
those
other
things.
A
Residents
that
live
alone,
I
can't
see
their
family
right
right
now
that
get
meals
on
wheels
and
I'm
a
huge
proponent
of
meals
on
wheels,
because
not
only
the
food,
but
it's
the
social
interaction
and
studies
have
shown
that,
if
that
social
interaction
on
a
regular
basis
that
you
know
just
just
helps
keep
people
spirits
up
when
they
live
alone.
You
and
everything
else-
and
here
we
are
this-
you
know-
walk
down
nation
right
right
and
out
right
and
there's
a
lot
of
older
Americans
that
you
know
without
any
kind
of
interaction.
A
B
Yeah
I
mean
I
think
this
is
a
really
big
concern
and,
like
you're
saying
right,
this
situation
is
sort
of
exacerbating
an
ongoing
issue
with
older
adults,
often
being
isolated
and
feeling
isolated,
and
so
you
know
whenever
possible.
If,
if
family
members
can
help
their
older
adult
family
member
to
sort
of
create,
you
know
use
some
video
conferencing
tool.
B
That's
great,
but
in
the
absence
of
that
use
the
phone
right
call,
you
know
call
them
make
sure
that
you're
calling
family
members
making
sure
that
you're
you
know
checking
in
on
them
more
regularly
than
you
would
and
I
don't
know.
If
there
are,
you
know,
I've
heard
of
some
churches
doing
sort
of
conference
call
Church
sessions
instead
of
live
ones,
because
if
you
know
they
have
a
lot
of
culture,
adults
that
are
members
of
the
congregation,
it
can
be
easier
to
participate
via
phone.
So
that
may
be
an
option.
B
There
may
be
sort
of
some
conference
call
resources
that
are
out
there,
but
you
know
pick
up
the
phone
and
and
call
people,
and
it
may
not
be
perfect.
It
may
not
be
the
same
as
in
person,
but
making
sure
to
check
on
people
and
spend
a
few
minutes
talking
on
the
phone
a
few
times
a
week
or
every
day.
I
think
can
really
do
a
lot
to
keep
older
adults
from
feeling
like
they're
all
alone
and
navigating
this
without
being
able
to
see
anyone.
B
C
You
know
and
there's
also
there's
some
schools
out
there
that
are
engaging
young
people
while
they're
home
in
writing,
letters
becoming
pen
pals,
you
know
sending
cards
and
that
sort
of
thing
so
I
think
everything
anything
and
everything
that
we
can
do
to
lift
their
spirits
with
all
of
the
technology
and
sometimes
the
technology.
The
best
technology
for
that
situation
is
a
crayon
on
a
piece
of
paper.
You
know
to
help
people
feel
connected
in
that
alone.
It's
it's
not.
You
know,
it
is
a
problem.
C
A
A
This
is
a
question
we
got
from
Leslie
and
I
send
this
in
some
of
it.
You
know
so
now
you
see
has
made
their
celeste.
It's
not
the
only
one:
okay
I!
Don't
you
know
that
lets
me
watch
and
that
has
it
has
this
I
see
this
from
other
people
I'm
having
anxiety
about
shopping
at
the
grocery
store.
They
cover
my
face
in
hands
and
wash
when
I
return
home.
How
can
I
settle
my
anxiety
and
should
I
be
overly
concerned
and
I
also
work
here
for
people
from
others?
A
That
will
say
well,
I
was
there
and
I
was
doing
everything
that
you
know
the
governor's
order
said
to
do
or
the
mayor's
order
said
she
said
to
do
and
still
there
were
people
there
that
didn't
have
a
face
mask
on
or
we're
closer
than
six
feet,
not
from
me
and
that
you
know,
creates
anxiety.
I
see
it
I
ignore
the
grocery
store.
I,
see
the
looks
in
people's
faces
at
times.
So
can
you
talk?
Can
you
talk
about
that
kind
of
very
explicit?
B
Maybe
you
consider
getting
your
groceries
delivered
if
that's
an
option
or
you,
if
you
feel
like
you
know,
you
still
want
to
grocery
shop,
I,
think
taking
all
of
the
precautions
going
to
a
store,
that's
really
limiting
the
number
of
people
that
can
be
in
there
at
the
st.
at
the
same
time,
maybe
trying
to
go
really
early
in
the
morning
or
when
the
store
first
open.
So
there's
not
many
people
and
then
I
think
you
know.
We
know
that
things
like
taking
really
deep
breaths
that
are
grounding
can
help
calm
and
ease
anxiety.
B
If
your
mind
sort
of
starts
to
roll
a
script
about
I'm,
gonna,
get
coded
19
and
then
I'm
gonna
get
sick
and
then
I'm
gonna
be
in
the
hospital
and
then
right
like
if
it
starts
going
down
that
train,
you
know
bringing
it
back
and
trying
to
let
go
of
those
thoughts
and
sort
of
check
in
with
yourself.
How
do
you
feel
now?
Do
you
feel
healthy
in
this
moment?
Can
you
breathe
in
this
moment?
B
The
other
thought
I
have
is
when
you're
in
the
store,
if
you're
starting
to
feel
anxious
and
overwhelmed,
you
can
do
a
grounding
technique
that
we
call
noticing
five
things.
So
look
around
and
notice.
Five
things
you
can
see
five
things.
You
can
hear
five
things.
You
can
feel
physically
or
smell
if
you
know
just
keying
into
your
senses.
To
get
your
mind
to
settle
into
the
present
moment
can
be
another
way
to
manage
anxiety
if
it
becomes
overwhelming,
while
you're
out.
A
C
C
You
know
what
we've
been
told
by
the
professionals
with
the
mask
and
the
gloves
and
the
sanitizers
and
kind
of
do
my
checklist
before
I
go
and
then,
while
I'm
there
I
spend
as
those
as
possible,
which
isn't
always
easy,
but
and
then,
when
I
come
home,
do
the
same
checklist
about
you
know.
Am
I
leaving
my
groceries
outside
the
door?
Do
I
take
my
shoes
off
before
I
go
in
and
have
that
checklist
in
my
mind,
so
I
feel
like
I'm
managing
my
anxiety
in
that
moment
by
taking
control.
C
I
won't
name
names,
name
brands,
but
there
are
some
big
box
stores
that
are
taking
extraordinary
precautions
for
individuals
and
I
went
to
one
just
recently
and
felt
extremely
safe
there,
in
contrast
to
the
grocery
store
and
I,
would
also
recommend
maybe
going
to
local
grocers
local
markets
who
themselves,
you
know,
need
customers
at
this
time
and
oftentimes
you're
playing
fewer
people
in
those
stores.
If
it's
a
small,
oh
sure,
yeah.
A
This
is
new
for
everybody
right
for
us,
as
individuals,
for
us
as
families
and
for
the
businesses
right
that
support
our
entire
community.
So
I
do
think
that
we
are
seen
improvements.
Our
Health
Department
everybody.
They
notice.
Our
health
department
is
working
very
closely
with
our
brochures
and
the
big
box
stores,
targeting
the
others
to
make
sure
that
they
are
instituting.
You
know,
policies
and
procedures
that
are
compliant
with
all
of
these
public
health
guidelines
and
I.
Think
they're
only
gonna
get
better.
Okay,
you're
right,
you
will
see
somebody,
that's
not
six
feet
apart.
A
You
will
see
somebody
that
doesn't
have
a
mask.
All
of
that,
but
I
think
each
day
we're
continuously
getting
better
at
this,
and
at
least
for
me,
that
brings
some
level
level
of
and
I
also
know
some
people
along
what
you
guys
were
saying
or
thinking
about
exactly
what
time
they're
gonna
go
to
write
that
dental
checklist
I'm
going
to
do
all
this
again,
I'm
going
to
go
at
this
time,
if
anything,
less
people
at
the
store
and
that
sort
of
you
know
relieves
my
anxiety
I,
want
to
thank
both
for
spending
an
hour.
A
So
many
of
us
here
in
Evanston,
you
usually
have
anywhere
between
two
and
three
thousand
views,
folks
that
that
tune
in
for
the
whole
ring
at
some
point
during
this.
So
we
found
these
to
be
really
helpful
to
the
community.
I'm,
really
glad
that
we
could
have
a
session
today
to
talk
about
the
importance
of
mental
health.
All
of
us,
you
know
trying
to
maintain
the
best
mental
health
we
can
during
this
uncertain
difficult
time.
A
How
many
end
a
question
that
I
I'm
going
to
end
a
question
that
we
just
got
from
Anika,
and
we
try
to
answer
bits
of
this
during
the
session,
but
I'm
gonna
really
cover
it.
Try
to
cover
it
more
comprehensively
right
now,
which
is
what
resources
is
the
city
offering
to
help
people
with
mental
it
mental
health
issues?
So
I
mentioned
the
contractor.
We
have
you
to
me
the
st.
Francis
okay,
which
allows
to
get
mental
health
assessments
one-on-one
visits.
A
It
would
be
tell
up
telehealth,
not
home,
visits
right
now,
I'm
so
consultation
with
mental
health
professionals
and
to
access
that
on
Tedeschi
we
call
3-1-1,
which
is
the
city's
three
one
one.
That's
all
you
have
to
punch
into
your
phone
and
they
welcome.
They
will
connect
you.
We
also
have
a
social
worker
at
the
library.
This
is
really
pretty
cutting-edge.
A
To
get
a
social
worker
at
the
library
we
did
it
a
couple
years
ago
use
some
of
the
funds
from
our
giving
over
funding
with
Western
University
and
I'm
gonna,
give
her
name
and
I'll
even
get
hurt
her
number
the
hours
that
she
works
for
anyone
and
that's
Christine
lund
des
and
Christine's
numbers
beat
four
seven.
Four,
four,
eight
eight
six,
five,
nine
that's
are
sitting
on
that.
You
can
leave
a
message
for
it.
She
checks
her
voicemail
and
she's
working
Monday
through
Friday
from
26
p.m.
A
so
we
have
that
available
to
the
community
and
also
say
we
have
the
Illinois
mental
health
collaborative
for
access
and
choice.
Then
you
can
find
it
Illinois
mental
health
collaborative
calm,
offering
long
email
address.
Excuse
me
website,
or
you
can
call
one
eight
six,
six,
three,
five,
nine
seven,
nine
five
three
is
also
the
National
Alliance
on
Mental.
How
and
that
help
line
is
three
one:
two
five,
six
three
zero
four
four
or
five.
A
trained
counselors
are
available
Monday
through
Friday
from
9:00
to
5:00,
5:00
p.m.
A
And
the
same
question
I
get
Patricia
are
related
to
our
on
this
market,
which
we
have
every
year
and
it
starts
on
Monday
first
I
want
to
put
this
but
those
two
together
and
say
we
are
going
to
continue
to
look
at
outdoor
activities
that
people
can
use
safely
and
still
practice.
Strict
social
distancing,
the
farmers
market
has
been
setting
up
procedures
and
everything
else
to
open
unmake
on
they.
A
First
beer
again,
you'd
be
different
than
it
has
been,
and
maybe
one
way
rows
or
aisles
that
people
are
going
up
and
down,
but
it's
a
market
and
again
it
produces.
You
know
important
fresh.
You
know
produce
for
all
of
us
in
so
many
people
and
we
want
to
support
farmers,
but
we
just
need
to
do
it
and
help
in
the
safe
in
a
safe
way.
You
will
look
to
do
the
same
things
in
the
community
gardens
right
now.
The
governor's
stay-at-home
order
runs
through
April
30th,
as
we've
seen
in
other
states.
A
A
But
you
know,
as
it's
extending
you'll
see,
if
the
same
rules,
if
they
start
to
modify
and
at
a
local
level,
we're
working
on
developing
and
implementing
the
recovery
plan
for
art
for
our
community
to
get
that
online.
There's
lots
of
people
around
the
city,
community
groups,
as
well
as
city
employees,
that
are
working
onions
I,
want
to
thank
everybody
for
to
tune
in
I,
would
remind
everyone
that
this
new
show
past
it
will
get
through
this
I'm
very
confident
on
that,
but
it
is
a
resolved
in
locations,
but
we
so
thank
you.