►
Description
Minneapolis Public Safety, Civil Rights & Emergency Management Committee Meeting
A
Good
afternoon
today
is
a
regularly
scheduled
meeting
of
the
public
safety
civil
rights
in
emergency
management
committee.
I
am
councilmember
blonde
yang
on
the
chair
of
this
committee
with
me
today.
Our
accountant
members
right
Palmisano,
gordon
in
quincy,
and
I
believe
the
council
presidents
will
be
joining
us
shortly.
A
If
we
don't
finish
this
ahead
of
time
today
and
you
know
with
us,
we
have
five
council
members,
so
we
have
a
quorum.
So
we
can
conduct
the
business
of
the
committee
today
we
have
five
items.
Four
of
them
are
on
consent
and
the
fifth
item
is
for
discussion
and
I
will
read
all
of
the
items
and
then
we
will
approve
the
consent
items
before
we
move
to
the
discussion
item.
So
the
first
item
is
a
Minnesota
border
fire
fighter
training
and
education
training
reimbursement.
A
The
second
item
is
the
Minnesota
GI
Bill
on-the-job,
training,
apprenticeship
program,
employer
payments.
Third
item
is
a
joint
powers
agreement
amendment
with
the
Minnesota
Homeland
Security
and
Emergency
Management
for
state
bomb
disposal
unit
response.
The
fourth
item
is
a
contract
with
the
regions
of
the
University
of
Minnesota
Medical
Center
for
the
2016-2017
veterinary
services
for
police
canines.
A
And
the
fifth
item
is
a
discussion
item
and
it
is
a
discussion
item
with
regards
to
complaint
filing
experiences
report
of
the
police,
conduct,
oversight,
Commission
and
so
counts
members
on
items,
one
through
four,
the
consent
items,
anyone
wanna
pull
anything
out
for
discussion,
I'd
seen
none
all
those
in
favor
of
the
consent
items
please
say:
aye
aye
any
opposed
motion
carries
all
right
and
we
will
move
towards
our
discussion
item
and
the
discussion
item
today
is
from
the
department
of
civil
rights.
The
police
conduct
oversight.
A
Commission-
and
this
is
this-
was
a
report
that
came
out
I
want
to
say
about
roughly
two
months
ago
that
came
through
the
shrub,
and
you
know
it
was
a
report
that
was
done
by
the
PCO
see,
and
this
is
a
complaint
filing
experience
report
of
the
PCO
see
and
with
us.
Today
we
have
representatives
from
pc
OC
and
we
also
have
representatives
from
I,
MPD
and
so
with
singleton.
Can
you
come
up
and
introduce
yourself
and
then
just
go
ahead
with
your
presentation,
yeah.
A
C
Want
to
do
a
note
that
civil
rights
tefah
money,
Jafar
and
Ryan-
my
camera's
last
name
now
would
be
here
today.
Patrick
thank
you
would
be
here
today,
as
probably
also
would
I
think
Andrea
Brown
might
also
be
gone
because
there's
a
national
conference
on
please
comment
oversight
they
went
to,
but
it
on
I
appreciate
Jennifer
being
here
to
be
able
to
do
this
presentation
for
us
today.
I.
C
We
also
certainly
shared
the
report
with
the
police
department
as
well
I'm.
What
I'm
I
was
hoping
was
to
direct
them
staff
after
the
presentation
to
one
civil
rights
in
the
police,
to
review
the
recommendations
and
report
back
to
us
sometime
I,
think
in
the
RCA
it
says:
March,
31st
2017,
but
maybe
they'll,
be
ready
to
come
back
sooner.
I
know
that
I'm
Chris
arneson
has
reviewed
the
report
already
that's
about
it.
That's
about
all
I
got
okay.
A
B
Right,
thank
you.
So,
as
you
mentioned,
are
previewed
I'm
here
sharing
with
you,
there
was
the
findings
and
the
rock
mendations
from
the
Commission's
complaint
filing
process
study.
B
So
we
originally
undertook
this
study
for
a
couple
of
reasons
number
one.
We
had
received
anecdotal
reports,
including
from
one
of
our
fellow
commissioners,
about
people
having
a
difficult
time
filing
complaints
at
the
precinct
level.
So
we
want
it
to
look
into
that
further
and
then
also
through
some
of
the
ojp
office
of
justice
program
committees.
There
was
discussion
about
how
to
make
the
process
smoother
and
more
user-friendly
for
folks
so
that
they
know
how
they
can
file
and
where
they
can
file
complaints.
B
So
with
that,
the
goal
of
our
study
was
to
review
catalogue
and
recommend
improvements
for
each
mechanism
by
which
someone
can
file
a
complaint.
So
we
had
three
questions
we
wanted
answered.
The
first
was:
what
are
the
mechanisms
that
are
currently
in
place?
The
second
was
to
determine.
If
someone
uses
each
of
those
mechanisms,
are
they
able
to
actually
successfully
file
a
complaint
and
then,
finally,
we
want
it
to
recommend
improvements
that
could
be
made
to
make
the
process
smoother
and
simpler
for
people
to
use.
B
So
in
answering
that
first
question
about
what
mechanisms
are
currently
in
place,
its
first
important
to
understand
what
actually
constitutes
a
complaint?
The
complaint
has
to
be
assigned
writing.
So
for
that
reason,
when
folks
call
in
either
to
ia
or
20
pcr
or
2
311,
that
can't
actually
be
a
complaint
since
there's
no
signature
attached,
but
it
does
certainly
launch
the
process
and
continue
on
from
there.
There
are
three
other
methods:
one
is
filing
online
through
an
online
form.
That's
available
on
the
OPC.
B
Our
website,
second,
is
to
come
here
to
City
Hall
and
file,
either
end
Internal,
Affairs
or
in
the
OPC
our
office,
and
then
finally,
people
can
file
at
any
of
the
five
precincts
in
the
city.
So
once
we
had
identified
each
of
those
methods
for
filing
a
complaint,
we
actually
had
testers
try
to
file
a
complaint
using
each
of
those
methods,
and
then
we
had
those
testers
document.
B
What
they
experienced
and
report
back
any
challenges
that
they
faced
so
I'll
go
through
each
of
the
mechanisms
and
then
give
you
a
preview
explanation
of
what
the
tester
is
reported
back
to
us
and
explain
what
recommendations
we
had
for
each
of
those
mechanisms
based
on
that
feedback.
So,
starting
with
calls
our
complaints
that
are
called
in
either
to
one
of
the
offices
or
2311.
B
B
Now,
when
we
had
our
tester
call
311,
the
operator
was
able
to
find
the
online
form
and
then
actually
typed
in
to
the
answers
to
the
form.
As
the
tester
was
dictating
their
answers.
We
did
find
that
the
operator
hadn't
been
trained
in
the
OPC
our
process,
so
wasn't
able
to
give
any
information
about
what
might
happen
next,
where
the
complaint
exactly
was
routed
to,
and
then
also
told
the
caller
that
certain
information
was
required,
that
isn't
actually
required.
So
that
includes
name
and
address.
B
When
we
had
people
the
tester
call
into
the
OPC
are
to
make
a
complaint.
We
ran
into
the
hurdle
of
getting
the
actual
signed
complaint
where
Oh
PCR
will
typically
male
a
complaint
form
to
the
collar
and
then
that
color
could
mail.
The
form
back,
but
OPC
r
has
found
that
a
very
few
of
those
forms
actually
make
it
back
to
the
office.
B
In
addition,
we
recommend
having
unique
forms
for
311
operators
that
have
instructions
for
them
about
which
fields
might
be
required
might
not
be,
and
also
instructions
to
make
sure
that
the
operator
isn't
coloring
their
their
answers
with
the
operators,
own
inferences
or
assumptions
about
what
happened.
And
then,
finally,
we
recommend
having
off-site
complaint
locations
so
that,
in
the
case
that
someone
does,
for
example,
call
in
to
the
office
of
police
conduct,
review,
isn't
comfortable
filing
online
or
mailing
in
a
complaint
form.
B
In
addition,
it
had
a
downloadable,
PDF
complaint
form,
but
not
a
link
to
the
online
form
that
allows
you
to
submit
instantaneously,
but
I'm
happy
to
report
that
that's
already
been
fixed.
That
was
a
quick
and
easy
fix.
So
the
MPD's
page
now
includes
a
full
information
about
both
internal
affairs
and
OPC
r
and
both
a
downloadable
PDF,
as
well
as
the
online
form.
B
That
once
they
did
find
the
online
form
and
then
submit
the
form
with
the
complaint
that
they
were
a
little
confused
because
they're
given
very
little
information,
if
you
click
Submit,
it
says.
Thank
you.
Your
form
has
been
submitted
and
there's
no
information
about
what
might
happen
next
and
as
a
commissioner.
This
is
a
trend
that
I've
noticed
over
the
last
three
years.
Is
that
a
lot
of
times
when
we
see
we
see
complaints
that
come
over
the
online
form
method
that
that
person
doesn't
ever
follow
up?
B
So
what
would
typically
happen
is
that
an
online
complaint
comes
in
and
then
the
intake
investigator
would
try
to
reach
out
to
the
complainant
either
call
them
or
mail
them
a
letter
or
both
and
a
lot
of
times.
They
just
can
never
get
a
hold
of
the
complainant,
so
they
can
never
conduct
that
initial
interview
and
I.
B
If
you
just
go
to
the
Minneapolis
homepage,
you
have
to
know
that
Oh
PCR
is
housed
within
the
civil
rights
department,
so
you
have
to
make
it
to
the
civil
rights
department
and
then
20
pcr
and
then
find
the
online
form.
So
that
can
be
difficult
for
someone
who
doesn't
understand
like
I,
would
assume
most
people
don't
quite
understand
the
nuances
of
how
how
the
OPC
are
structured
in
Minneapolis.
B
So
that
third
mechanism
I
mentioned
was
coming
down
to
City
Hall,
to
file
either
in
the
internal
affairs
office
or
a
no
pcr,
and
the
first
thing
that
our
tests
are
noted
was
that
the
location
can
be
a
challenge
to
reach.
So,
although
downtown
is
obviously
in
the
center
of
the
city
and
is
easily
accessible
by
mass
transit,
if
you're
driving,
it
can
be
a
challenge
to
get
down
here
in
part
and
then
I'll
also,
it
can
just
be
intimidating
to
come
downtown
and
the
intimidation
factor
is
the
same
for
coming
into
a
government
building.
B
Another
factor
that
the
tester
noted
was
that
the
interview
rooms
lack
privacy,
both
in
terms
of
where
they're
located
and
they're,
not
soundproof.
So
if
people
are
walking
down
outside
the
hall
by
the
room,
while
the
person
is
being
interviewed,
there's
a
chance
that
people
passing
by
can
overhear
them
and
then
specifically
relate
it
to
0
pcr,
because
o
pcr
is
housed
within
civil
rights.
It's
hard
to
find
the
office.
So
if
you
go
to
the
OPC
are
OPC
our
office
and
just
look
at
the
signage,
it
says
department
of
civil
rights.
B
So
potential
solutions
that
we've
recommended
are
again
that
idea
of
getting
the
forms
out
to
where
people
are
actually
living
and
working
so
having
forms
with
community
partners.
So,
for
example,
libraries
would
be
a
really
good
example
of
that
to
have
community
partners
have
those
forms
available
and
have
basic
knowledge
of
what
the
process
looks
like
and
then
to
have
envelopes
available
for
people.
So
they
can
fill
out
their
form.
Stick
it
in
the
envelope
and
just
mail
it
on.
B
B
We
found
that
only
two
of
those
testers
were
actually
able
to
file
a
complaint
at
the
precinct
and
both
of
those
successes
were
in
the
4th
precinct
on
it.
So
they
did
a
great
job
and
then,
in
one
case,
actually
cleared
out
a
desk
and
a
lot
of
the
person
to
fill
out
the
complaint,
and
then
it
arrived
at
the
intake
investigator
is
just
the
next
morning
at
the
the
other,
the
other
13
instances.
Officers
gave
the
testers,
inaccurate
or
incomplete
information.
B
So
many
of
the
officers
told
testers
that
they
need
it
to
go
to
a
different
precinct
to
fly.
They
said
that
you
need
it
to
file
your
complaint
in
the
precinct
where
the
incident
happened.
So
this
led
the
test
was
to
be
running
all
over
town
trying
to
file
their
complaint.
Other
officers
incorrectly
told
testers
that
MPD
doesn't
do
pay
for
complaint
forms
anymore,
and
some
of
those
officers
did
find
the
online
form
and
then
print
it
out
for
the
person
and
then
other
officers
just
weren't
willing
to
take
the
complaints.
B
So
in
that
case,
another
officer
did
come
up
and
help
the
person,
but
there
were
inconsistent
responses
from
officers
and
officers,
weren't
always
willing
to
help
so
the
recommendations
we
have
to
address
issues
with
filing
at
the
precinct,
our
first
of
all,
just
to
have
training
for
all
officers
and
make
sure
that
they
actually
know
what
the
process
is
know
that
there
are
various
ways
you
can
file
a
complaint
and
can
have
that
information
available
to
provide
to
people.
So
the
OPC
are
with
Internal.
B
B
The
second
recommendation
to
make
sure
that
there
is
a
complaint
filing
stationed
at
every
precinct.
So
this
is
a
very,
very
low-tech
solution,
just
having
a
table
having
the
complaint
form,
which
is
translated
into
the
five
most
commonly
spoken
languages
in
Minneapolis
having
all
of
those
forms
available
with
pens
and
with
envelopes,
so
that
anyone
who
goes
into
a
precinct
can
go
to
that
table,
fill
out
a
complaint,
put
it
on
the
envelope
and
put
it
in
the
mail
and
then
bye.
B
A
few
reported
are
involved
in
a
crime
that
has
your
case
information,
and
this
would
be
a
yellow
card
that
would
have
information
about
each
of
the
ways
to
file
a
complaint,
and
that
would
also
have
the
officer
who's
carrying
the
card,
their
name
and
badge
number
so
that
there
could
be
some
accountability.
If
that
officer,
wilt
were
to
give
someone
a
hard
time
when
they
gave
them
the
card,
so
I
think
there's
good
progress
being
made
and
hopefully
we'll
have
more
to
report
in
the
near
future.
A
Miss
singleton,
thank
you,
I'm
first
question
before
I
open
it
up
to
my
colleagues
here,
you
know
when
you
talked
about
the
testers
gone
to
the
precincts
and
trying
to
file
a
complaint
to
me,
and
then
you
said
you
know
there
were
officers
that,
maybe
you
know
weren't
receptive,
weren't
helpful,
we're
helpful
or
any
of
that
sup.
Who
are
these
officers?
I
mean
in
terms
of
were
they
the
frontline
officers
that
were
at
the
reception
desk?
Were
they
sergeant's?
Who
were
they
there.
B
A
Okay,
that's
members,
councilmember
Gordon,.
C
I
also
was
curious
about
how
many
complaints
do
we
think,
are
filed
on
a
regular
basis
that
I'll
just
tell
you.
This
came
up
a
little
bit
when
I
was
talking
to
a
librarian
or
talking
to
community
partners
and
about
possibly
having
a
place
where
people
could
file
complaints
there.
One
of
the
reactions
I
got
right
away
was
well
how
much
time
is
just
going
to
take
from
my
other
responsibilities.
My
impression
is
there
probably
isn't
a
steady
line
of
people
making
complaints?
D
Sir
I,
don't
have
the
numbers
with
me,
but
it'd
be
easy
enough
for
me
to
get
I
would
say
it's
in
right
now.
At
this
point,
it's
an
excess
of
150
complaints
that
we've
received
this
year
so
far
and
they
come
in
a
variety
of
different
ways.
I
would
say
the
vast
majority
of
the
complaints
now
our
online.
C
Appreciate
that
and
I'm
also
curious
about
if
there
are
certain
recommendations
that
seem
harder
to
implement
or
that
there's
some
concern
about
we're
hearing
from
the
department
in
terms
of
the
list
of
recommendations,
I,
don't
know
if
the
department-
maybe
you
guys,
can
tell
me
if
it
has
had
an
opportunity
to
review
the
recommendations
and
look
at
what
they
eat.
Obviously
some
were
so
easy.
We've
already
implemented
them.
The
website
actually
looks
much
better
today
than
it
did
when
the
report
came
out.
C
D
Sir,
my
apologies
I'm
commander
case,
so
I
am
the
commander
of
Internal
Affairs
Division
for
those
who
aren't
familiar
with
me,
but
we've
had
an
opportunity
to
explore
all
the
recommendations
at
this
point
and
we've
had
great
conversations
with
OPC
are,
and
also
with
the
Commission.
So
there's
there's
a
few
that
we're
trying
to
navigate
through
related
to
the
website
or
some
technical
difficulties
that
we're
working
through
commander.
Granger
is
also
here
who
have
been
working
with
to
try
to
establish
what
that's
going
to
look
like
moving
forward.
D
We
have
two
websites
that
we
use
our
inside
NPD
website
and
then
the
traditional
city
Minneapolis
website
are
the
one
that
we
operate.
The
inside
MPD
is
much
easier
to
manipulate.
The
data
than
the
city
website
is
to
manipulate
that
data.
So
yeah
most
of
the.
In
fact,
all
of
the
recommendations,
I
think,
are
something
that
we've
taken
with
a
very
serious
tone
and
have
moved
forward
on
all
of
them.
D
Some
of
them
will
be
able
to,
I
think,
see,
a
more
quick
response
as
far
as
being
implemented,
as
opposed
to
some
that
requires
some
technical
work,
and/or
pilot,
maybe
projects
with
some
of
the
steps
that
we're
thinking
about
doing
such
as
I.
Don't
we
talked
about
the
notification
form
at
all.
One
of
the
steps
that
we're
looking
at
doing
is
linking
complaints
back
through
the
supervisor.
So
currently
our
mechanism
doesn't
necessarily
dictate
that
officers
have
to
report
a
complaint
to
a
supervisor.
It's
just
more.
You
need
to
know
how
to
process
complaint.
D
So
one
of
the
things
we're
looking
at
doing
is
having
a
step
of
accountability,
is
to
ensure
that
if
a
complaint
comes
in
the
supervisors,
notified
and
part
of
that
discussion
is
how
do
we
ensure
that
gets
done?
Is
it
verbal?
Is
it
email?
Is
there
a
certain
form
that
we
use?
If
it
is
a
form?
How
do
we
make
that
something?
That's
simple
but
yet
trackable.
E
B
Was
not
there
from
his
older,
we
had
city
staff
who
are
attorneys,
connect
the
test.
Okay,.
E
B
Like
and
I'll
clarify
not
on
the
City
Attorney's
Office
Oh
other
attorneys,
who
are
employed
by
the
city,
but
they
did
go
to
the
precinct
with
a
defined
script.
We
had
three
scenarios
that
were
based
on
common
complaints
that
come
through
and
then
just
say:
I
want
to
file
a
complaint.
This
is
my
experience
of
what
happened.
How
can
I
do
that?
Thank.
E
You
I
get
that
we
are
just
receiving
this
today,
and
that
means
council
wise.
It
doesn't
go
anywhere
from
here.
So
where
do
your
recommendations
go
from
here?
I
assume
they
went
to
Commander
case
in
internal
affairs.
Is
that
the
general
process
of
something
coming
out
of
PC
OC
like
this,
that.
B
Is
generally
will
forward
our
complaint?
Are
our
studies
directly
to
chief
harteau,
commander
case
and
Commander
Granger?
Are
both
pretty
tuned
into?
What's
going
on
with
the
Commission,
so
they're
generally
aware
of
the
studies
as
they're
in
progress
and
then
they'll
also
receive
the
recommendations,
but
we,
of
course
always
try
to
come
to
the
public
safety
committee,
because
I
think
that
the
City
Council
also
has
an
important
role
in
all
of
this.
B
Welcome
in
our
case
in
director
Jafar
both
came
to
our
Commission
meeting
this
month
in
September
to
report
back
on
their
initial
progress
and
then
we're
also
planning
to
have
six
months
after
action
reports.
That
will
probably
begin
with
this
study,
where
six
months
from
the
time
when
we
forward
recommendations
on
to
the
chief
for
every
study,
will
ask
that
there's
a
report
back
on
what
the
progress
is
for
recommendations
in
any
explanations
for
why
any
recommendations,
weren't
implemented,
Thank,
You,
Council.
F
B
Would
be
if
someone
was
inquiring
about
silently
so
I
out
so
a
while
back
I
did
a
ride
along
with
an
officer,
and
it
was
bar
close
in
downtown
on
a
friday
night,
and
it
was
the
night
of
the
sound
bar
shooting
and
just
as
an
example,
he
had
someone.
He
was
very,
very
intoxicated.
You
know
flag
him
down
and
then
want
to
file
a
complaint,
and
was
you
know
how
eaten
so
this
person
I
was
with
was
in
charge
of
coordinating
bar
closed.
B
Well,
you
know,
half
of
MPD
was
down
at
soundbar,
and
so
he
didn't,
he
wasn't
able
to
actually
sit
down
with
the
person
right
there
and
have
him,
fill
out
a
complaint
and
asked
him
to
go
to
the
precinct
in
wait
half
an
hour,
but
the
person
was
unwilling
to
do
that.
So
I
think
that's
the
perfect
example
of
the
situation
where
that
would
benefit
both
the
civilian
and
the
officer.
F
Opc
are
is
probably
not
the
only
place
in
the
city
that
people
need
to
have
direction.
You
know
we
hear
this
about
human
resources.
You
know
when
someone
files
a
job
application
online
and
then
they
don't
hear
anything
more
and
so
I
I
take
that
really
seriously
and
and
I.
We
could
do
a
better
job
across
the
enterprise
on
on
that
and
people
are
looking
for
feedback.
They
want
to
know
where
they
are
in
the
system
and
what
you
know.
What's
the
next
step,
you
know
what
happened
so
yeah.
That's
a
good
criticism.
C
Couple
things
in
and
on
that
I
do
think
there
are
systems
and
companies
and
you'll
go
online.
You'll
do
things
and
you'll
fill
out
your
application
and
then
you'll
actually
get
an
email
back.
If
you
give
them
an
email
and
they'll
give
you
information
about.
We've
received
this.
If
you
want
to
follow
up,
you
know
it's
going
assigned
to
an
investigator
and
you
can
call
this
number
to
find
out,
or
maybe
even
they
have
a
case
number
already
automatically
issued
to
it.
C
So
I
think
that
would
be
probably
complicated
and
challenging,
especially
given
our
system,
but
something
that
we
could
potentially
do
I.
It
was
also
curious
about
if
there
were
plans
well,
I,
maybe
I'll
just
say
it.
This
way.
An
interesting
thing
for
us
to
do
might
be
to
do
this
again
in
a
year
and
see
what
difference
we've
made,
because
I
think
it's
a
very
useful
exercise.
I
know
that
only
15,
it's
a
very
small
sample.
C
We
can't
I,
don't
want
to
blow
it
out
of
proportion
or
anything,
but
it
was
interesting
to
get
the
results.
And
so
then,
if
we
try
to
make
some
improvements
and
then
we
do
it
again,
it
would
be
great
to
see
how
effective
they
were.
Maybe
the
sample
could
be
a
little
bit
bigger.
I
also
just
wanted
to
note
my
colleagues
up
here
that
my
intention
was
to
move
a
staff
direction.
C
If
you
go
online
and
open
the
RCA,
it's
on
there
to
have
a
more
formal
report
back
in
a
recap,
it
could
even
come
after
that
six
month
period.
I
think
I
put
on
the
staff
direction
a
march
31st
just
knowing
how
much
staff
appreciates
having
ample
amount
of
time
to
come
back,
but
I
thought
that
would
give
a
lot
of
time
to
implement,
especially
some
of
these
harder
to
do
efforts
and
especially,
are
going
to
work
on
community
partners
or
setting
up
the
little
station
at
every
precinct
or
those
kinds
of
things
so
on.
C
A
Any
other
questions
I
have
a
few
questions,
so
miss
singleton,
your
presentation
isn't
on
the
links
and
I'd
encourage
you
to
share
that
with
with
us.
Oh
and
I
would
do
that
with
the
clerk
so
that
it
can
be
a
linked
I
do
have
to
say.
I
appreciated
the
presentation,
not
being
our
powerpoint
presentation.
I
mean
no
offense
to
powerpoint
presentations,
but
it's
going
to
see
this
variety
here.
So
thank
you
for
doing
that.
A
So
I'm
just
going
to
ask
a
few
questions
here
and
there
are
about
different
things,
but
no
this
this
idea
of
offsites
centers
so
do
applications.
I
mean
when,
when
the
volume
of
applications
is,
let's
say
one
a
day
for
the
entire
year,
let's
say
you
know
using
commander
of
cases
numbers
I
mean
you
know
150
up
to
this
point
I
mean
you
know
we
can
probably
guess
I
mean
probably
one
a
day
at
most.
You
know,
I'm
just
wanted
I
mean
how
that
justifies.
A
You
know
an
outlay
of
money
to
let's
say,
rent
science
or
do
anything
like
that,
and
so
I
mean
that's
that's
kind
of
my
first
point,
but
no.
The
other
thing
that
I
wanted
to
mention
was
just
said.
You
know,
I
appreciate
the
piece
about
our
facilities
not
being
very
friendly
and
such
as
gonna
a
and
just
that
sort
of
environment
not
being
so
friendly,
and
you
know
I'm
wondering
I
mean.
Where
are
we
in
terms
of
fixing
that
or
are
we
anywhere
close
to
that?
And
maybe
that's
probably
appropriate
question
for
commander
case.
D
If
so,
I
can
address
both
first
year.
The
first
point
about
you
know
swords
dedicating
money
to
an
off-site.
I
think,
if
you
look
beyond
just
the
complaint
filing
process
and
look
at
it
in
terms
of
using
it
for
an
interview,
location
that
would
be
something
that
would
definitely
see
used
more
frequently
and
then
just
say
once
a
day.
So
I
think
it's
it's.
The
theory
would
be.
It
would
be
an
expanded
purpose
facility,
not
just
for
filing
the
complaint
and
then
on
the
second
part.
D
As
far
as
the
location
in
the
facilities,
I
would
say
we're
nowhere
even
near
first
steps
on
that,
because
it
revolves
around
money.
Quite
honestly,
and
so
we're
were
structured,
we've
been
I,
a
has
been
there
for
years,
and
we've
been
in
that
location
and
it's
been
a
long
conversation.
But
is
this
the
best
place
to
house
this
type
of
a
unit,
and
really
it
comes
down
to
how
much
does
it
cost
us
to
move
that
that
type
of
an
operation
out
side
of
their
outside
of
those
walls
so
very
preliminary?
A
In
my
my
next
question
and
I
don't
mean
this
to
be
controversial
button.
You
know,
I
ever
complained
before
about
how
constituents
or
residents
go
to
the
different
precincts
and
how
you
know
in
terms
of
the
first
person
they
see
at
the
precinct,
I
mean
maybe
they're
not
they're,
not
so
nice
or
the
customer
services,
and
all
that
great
and
I
mean
you
know,
is
MPD.
A
Looking
into
that
in
terms
of
you
know,
let's
say
can
be
putting
our
best
foot
forward
and
you
know,
having
you
know,
folks
who
are
trained
in
terms
of
customer
service.
So
that's
you
know
anybody
who
interacts
with
the
MPD
at
the
precinct
level.
They're
getting
you
know
really
great
customer
service.
So.
D
It's
a
great
point
and
we
are
chief
harteau.
This
is
a
study,
came
ology,
directed
commander
Granger
myself
to
immediately
start
coming
up
with
the
plan,
and
one
of
the
things
we
looked
at
was
a
success
in
fourth
Precinct
like.
Why
was
that
all
right
and
so
I
think
when
you
look
at
a
study,
even
it
was
a
small
sampling.
D
You
look
at
the
positive
and
the
positive
and
4th
precinct
was:
is
they
were
engaged
in
the
in
that
person
when
they
came
in
something
that
the
officers
in
the
4th
precinct
and
quite
honestly,
around
the
city
do
frequently
just
so
happens
the
officers
that
were
present
during
that
part
of
the
study
they
hit
all
the
right
points,
so
you
know
we're.
Definitely
looking
at
how
we
staff
that
desk
operations,
it
is
a
rotating
shift,
so
it's
not
something
generally,
that
the
same
officer
is
going
to
be
assigned
day
in
day
out.
D
D
I
believe
that
it
is
because
we're
the
face
of
the
MPD
when
that
person
has
that
first
experience
or
a
multiple
Experian
with
with
the
Department.
So
what
we're
trying
to
capture
is
that
if
somebody
comes
in
and
has
had
a
negative
experience
with
the
Department,
we
at
least
want
them
to
leave
with
a
better
experience,
moving
forward
and
I'll
I'm
personally
involved
in
the
training.
A
Mpd
I
mean
you're
gonna,
get
the
same
level
of
service.
I
mean
in
terms
of
you
know,
just
getting
helpful
officers
we're
going
to
help
with
complaints
or
anything
else,
and
no
I.
Guess
me
for
me:
I
mean
I,
think
I
think
that's
the
part
that
you
know
we
have
to
strive
for.
Is
that
sort
of
consistent
service
all
the
way
through
any
out
of
the
day
right,
yeah.
D
Absolutely
great
sir
absolute
and
that
I
think
is
what
the
ultimate
goal
would
be.
In
fact,
when
I
was
giving
a
presentation
to
the
pcl
see
this
past
month,
one
of
the
commissioners
mentioned
he
says
well,
I'm
sure
we're
always
going
to
have
somebody
that
will
just
in
essence,
you
know
push
somebody
aside,
and
my
response
was
I
hope
that
we
get
to
the
point
where
that's
not
our
expectation
or
even
something
we
fall
back
down.
C
A
Right
I'm,
anyone
have
anything
to
say
any
discussion
on
that
motion
all
right,
all
those
in
favor,
please
say
aye
aye,
any
opposed
motion
carries
and
with
that
I
have
one
last
motion
to
make
and
that's
just
motion
receive
and
file.
This
report
from
the
PCO
see
any
discussion
on
that
all
those
in
favor,
please
say:
aye,
aye,
hai
any
opposed
motion
carries
and
with
that
we
are
done
with
our
business
after
today,
and
so
we
will
adjourn
this
meeting.
Thank
you.