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Description
Michael Yang Show, City Mpls, with Caitlin Maxwell Glenn.
Learn about the City's efforts to help renters better understand their rights to have livable housing.
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A
B
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D
Thank
you,
hello.
My
name
is
Caitlin
Maxwell
Glenn,
Yao,
Zhang
I'm,
a
community
relations
specialist
with
the
City
of
Minneapolis,
and
one
of
my
favorite
parts
of
my
job
is
helping
people
in
the
community
to
understand
how
our
rules
and
regulations
apply
to
them
and
what
resources
are
available
to
them.
C
E
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So
the
reason
why
we
created
these
videos
is
that
we
want
to
reach
renters
across
the
city
and
we
want
to
educate
them
about
some
of
the
most
commonly
asked
about
questions
about
renters
rights
and
then
let
people
know
where
they
can
get
help.
So
it's
kind
of
it's
a
very
brief
overview
of
what
the
renters
rights
are
and
then
we
direct
people
to
our
website
or
other
resources.
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So
they
know
where
they
can
get
help
or
get
more
information,
and
we
recorded
these
videos
in
English,
Spanish
hmong
and
Somali
for
people
who
tune
into
the
show
regularly.
You
will
recognize
Michael
Yang.
He
was
kind
enough
to
record
our
Hmong
language,
video
for
us,
and
so
we
will
be
rolling
out
those
videos.
Probably
next
week,
they'll
be
posted
on
the
city
website
and
then
you'll
start
to
see
them
on
City
social
media
channels
as
well.
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Some
of
those
rights
that
we
really
want
people
to
know
about
the
most
are
that
there
are
limits
to
security
deposits
in
Minneapolis.
There's
a
limit
to
how
much
money
can
be
collected
up
front
because
we
know
that
can
be
impediment
to
getting
into
good
housing.
Is
you
know
if
you,
if
you
can't
afford
three
months
rent
up
front,
it
can
be
really
hard
to
find
a
place
that
is
safe
and
comfortable
for
your
family.
So
there
are
limits
in
place
that
we
want
renters
to
know
about.
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There
are
also
screening
guidelines.
So
if
there
are
concerns
about
your
credit
history,
your
rental,
history
or
criminal
background,
and
these
things
that
you
are
nervous
about,
if
you're
getting
screened
when
you're
applying
for
an
apartment,
we
want
you
to
know
that
there
are
limits
to
the
way
that
you
can
be
screened
and
what
information
can
be
used
in
that
screening.
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If
you're
facing
eviction,
you
have
rights
in
the
city.
We
want
people
to
know
about
that,
and
then
also
you
just.
You
have
the
right
to
a
safe
and
comfortable
home,
that
is
in
good
repair,
and
if
it's
not
in
good
repair,
you
have
the
right
to
ask
for
repairs
and
also
to
make
complaints
to
the
city.
If
it's
not
addressed
by
the
property
owner.
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A
lot
of
renters
are
afraid
to
report
issues
in
their
homes
because
they
they're
afraid
that
if
they
do
report
that
the
property
owner,
the
landlord
will
retaliate
against
them.
Our
property
owner
and
landlord
managers
allowed
to
retaliate
against
residents
who
who
rent
properties
from
from
them
and
they're
issuing
the
home,
and
they
they
report
or
is
that
allowed
by
Lawrence.
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So
I
really
want
people
to
know.
Retaliation
is
illegal.
A
property
owner
cannot
retaliate
against
a
renter
for
requesting
repairs
or
for
reporting
their
property
owner
to
the
city,
because
they're
in
violation
of
some
ordinance,
even
if
your
lease
states
that
it's
not
okay
for
you
to
report
something
to
the
city,
that's
not
enforceable.
That's
an
illegal
provision
in
the
lease,
and
we
know
that,
just
because
it's
illegal
doesn't
mean
that
it
doesn't
happen.
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You
can
ask
to
speak
somebody
to
speak
to
somebody
in
Hmong
and
you
can
let
them
know
that
you
have
a
concern
about
your
property
or
where
you
know
where
you
live
and
that
you're
concerned
about
retaliation
and
then
other
other
great
resources
are
home
line
and
their
number
is
612-728-5767
again.
Home
line
is
612-728-5767
or
legal
aid,
and
their
number
is
612-334-5970.
That's
612-334-5970
and
home
line
and
legal
aid
are
free
and
confidential
legal
services.
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So
again,
three
one
one
home
line
and
legal
aid
are
great
resources
if
you're
worried
about
retaliation
and
then
the
Minnesota
attorney
general
also
publishes
a
free
booklet,
called
landlords
and
tenants
rights
and
responsibilities.
That
has
a
lot
of
helpful
information
and
may
answer
your
questions.
If
you
go
to
ag.state.mn.us
again,
that's
ag.state.mn.us
and
you
type
in
landlord
tenant
in
the
search
box.
That
packet
will
come
up
and
it
has
a
lot
of
valuable
information
in
it.
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So,
if
you're
facing
an
eviction,
first
thing
you
should
know
is
that
before
a
property
owner
can
evict
you
for
not
paying
rent,
they
have
to
give
you
written
notice
14
days
in
advance
and
that
written
notice
needs
to
include
a
timeline
for
making
that
payment.
They
need
to
let
you
know
in
detail
what
what
fees
are
due
and
then
how
to
make
that
payment
and
then
that
14-day
Advance
period
starts
either
when
that
notice
is
mailed
or
when
it's
hand
delivered
to
the
renter.
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Then
after
14
days,
if
you
haven't
made
the
payments
or
if
you
haven't
moved
out,
then
then
the
the
property
owner
may
start
eviction
proceedings
and
then
low
income
renters
also
have
the
right
to
free
legal
assistance
in
Minneapolis.
So
if
you
have
questions
about
that,
you
can
also
call
3-1-1.
They
can
help
you
out
with
that
and
again,
if
you're
concerned
about
your
rights,
you
can
also
call
home
line
or
legal
aid.
Those
are
great
resources
as
well.
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Caitlyn
we
we
talked
about
what
what
resource
we
talked
about,
the
rights
of
renter
who
are
faced
in
evictions
and
what
the
rights,
what
about
resources,
to
help
people
who
to
that
this
that
come
from
the
city
to
offer
to
you,
know
resources
and
assistance
to
renters?
What
are
some
of
those
you
know,
assistance
and
resources.
D
So
in
regulatory
Services
we
have
What's
called
the
housing
liaison
team,
and
these
are
city
employees
who
are
experienced
with
code,
their
experience
with
housing,
code
and
housing
inspections
and
then
they're
also
very
knowledgeable
about
mediation,
retaliation
complaints
and
they
can
provide
referrals
to
community-based
resources
and
in
our
Community
Partners,
to
help
renters
out.
So
our
Liaisons
are
not
direct
service
providers
but
they're.
A
really
wonderful,
compassionate
people
who
can
help
walk
renters
through
tough
situations,
and
you
can
reach
them
by
calling
3-1-1
and
asking
for
a
housing
liaison.
E
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And
there
will
be
a
QR
code
that
you
can
scan
to
take
you
to
the
website
and
in
addition
to
that,
regulatory
Services
is
going
to
be
at
community
events
throughout
the
spring
and
summer.
So
we
will
be
at
open
streets,
we're
going
to
be
at
the
community
connections
conference
and
then
of
like
cultural
celebrations
throughout
the
summer
and
we're
going
to
have
staff
on
hand
who
are
ready
to
answer
your
questions
about
renters
rights
and
give
you
more
information.
E
C
D
So
our
hope
is
that
when
these,
when
people
start
seeing
these
ads
around
the
city
in
different
languages,
they
will
recognize
situations
that
they've
been
in
that
these
ads
will,
you
know,
be
familiar
to
them
and
that
they'll
direct
people
to
the
website.
So
they
can
learn
more
about
their
rights.
They
can
read
a
summary
of
their
rights.
They
can
see
what
resources
are
available
to
them.
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We
can
all
we're
also
launching
a
renter
newsletter,
so
people
will
be
able
to
sign
up
for
the
newsletter
on
our
website
and
then
they'll
also
be
able
to
sign
up
for
Community
event
alerts.
So,
if
you're
looking
to
come
and
talk
to
a
city
employee
in
person
about
your
rights,
you
can
sign
up
to
get
those
alerts
for
when
we're
going
to
be
at
events.
E
E
C
Is
there
anything
else
that
you
would
like
among
listeners,
to
note
about
mentors
right
that
we
have
not
touched
on
or
you
have
not
shared
thoughts
on
I
know
that
that
Hmong
Community
is
the
largest
Southeast
Asian
community
in
the
City
of
Minneapolis,
and
there
are
a
lot
of
renters
who
may
not
have
the
information
that
you
shared
today?
Is
there
anything
else
that
you
would
like
to
share
without
listener?.
D
Really
want
to
reinforce
that
every
renter
in
the
City
of
Minneapolis,
no
matter
who
they
are,
has
the
right
to
safe
and
livable
and
healthy
housing
for
their
family,
and
we
don't
want
people
to
be
afraid
to
reach
out
for
help
when
they
need
it.
We
have
staff,
especially
our
housing
Liaisons,
who
are
kind
of
ready
to
help
walk
people
through
those
tricky
processes.
E
C
Caitlyn,
thank
you
so
much
for
taking
your
busy
scheduled
time
to
join
us
today
among
radio
and
a
great
thank
you
to
you
and
all
of
your,
your
colleagues
at
regulatory
services,
for
all
of
the
awesome
work
that
you
are
doing
for
all
of
our
Minneapolis
residents.
Greatly
appreciate
the
way
that
you
do
and
I
look
forward
to
continuing
working
with
you
and
getting
more
information
from
you
to
share
more
without
among
community
members
in
the
City
of
Minneapolis.
Thank
you
so
much
for
coming
in.