►
From YouTube: June 14, 2022 Mi Ciudad - La Raza 95.7 FM
Description
Staff from Minneapolis 911 dispatch and the Behavioral Crisis Response teams talk about their work in reimagining public safety in the City.
A
C
B
C
Today,
Mariano
is
not
going
to
accompany
us.
Brother
Mariano
is
really
following
all
the
advice
that
we
gave
him.
Imagine
that
he
woke
up
as
I
got.
He
had
a
sore
throat
and
the
first
thing
he
did
was
go
to
do
his
kobe
test
and
regardless
of
whether
it
was
negative,,
he
is
trying
to
stay
out
of
contact
with
people
to
avoid.
C
If
that
is
what
it
is,,
let's
say,
pay
the
disease
to
another
person
is
protecting
himself
a
little
bit
and
he
told
me
he
gave
me
some
news
that
came
out
excellent
negative
on
that
side.
Po
r.
That
fact,
but
I
will
tell
you
what
we
recommend
to
all
the
people
who
listen
to
us,.
We
really
have
to
continue
to
be
very
careful
with
kobe
and
speaking
of
kobe,.
C
It
is
important
that
we
continue
to
take
care
of
ourselves,
and
especially
people
like
our
friend
Mariano
did.
If.
You
have
symptoms
of
those,.
It
could
be
a
headache,,
a
sore
throat,
everyone.
We
know
now,
fatigue,,
all
the
symptoms
that
are
associated
with
Kobe,
well,,
first
of
all.
well,.
They
keep
you
second,,
do
your
test
and
well,.
C
A
D
C
Are
you
in
the
studio
I
think
that
today
we
are
going
to
have
temperatures
that
are
between
98
and
some
indicators
up
to
101
102,
having
Taking
into
account
some
factors,,
because
there
are
people
who
do
not
have
air
conditioning,?
They
do
not
have
a
way
to
stay.
Cool.
We
invite
these
people
to
try
not
to
go
to
places
where
they
have
this
type
of
comfort,,
because
they
can
be
libraries,.
C
They
can
be
even
shopping
malls
places
where
they
can
rest
from
these
extreme
climates
that
we
call
it,
and
that
was
precisely
what
we
were
talking
about
and
I.
Remember
that
one
of
the
questions
they
asked
us
was
precisely
what
to
do
when
there
was
excessive
heat,
and
that
was
why
you
have
to
try
to
be
comfortable
that
the
most
important
thing
is
to
avoid
some
type
of
health
complications
and
I'll
tell
you
that
today's
program
is
also
full
of
information,.
C
As
always,
we
are
going
to
have
two
guests
and
believe
me
that
this
is
a
guest
that
comes
after
the
line,
emergency
which
is
3
to
911,
and
we
have
a
guest
who
works
directly
attending
to
people's
emergencies
and
good
I.
Don't
want
to
anticipate
the
future,
I
really
want
them
to
have
the
opportunity
to
explain
to
us
exactly
what
they
do
in
each
of
their
roles
in
their
jobs,,
and
we
invite
you
who
are
listening
to
us
to
call,
okay,
and
ask
us
questions.
If.
You
ask
about
the
information
that
we
bring,.
C
C
But
remember
when
we
talk
about
75
point
2%,
it
means
that
there
is
still
an
opportunity
for
more
people
who
have
not
made
the
decision
to
get
vaccinated
to
do
so,.
Some
of
you
told
us,
no
and
We
don't
want
to
get
vaccinated
because
we
want
to
wait,.
We
want
to
see,
well,
I,
think
we
already
see
many
guinea
pigs.
C
B
C
Clear
to
me.,
Believe
me,
I
think
that
up
to
now,
I
think
that
I
even
feel
better
when
I
am
outside,
because
I
have
a
little
more
confidence..
Not
before,
I
was
a
little
afraid
that,,
but
now
I
think
that
the
vaccine,
what
he
has
done,
has
given
me
more
confidence,,
however.
I
invite
you
to
get
vaccinated
so
that
you
call
your
friends
and
relatives
and
invite
them
to
get
vaccinated.
C
B
Well,
notice
that
many
people
are
still
today-
and
you
have
just
mentioned
something
very
important-
many
people
still
have
not
decided
to
get
vaccinated,
they
are
invited,
no
It
is
mandatory,
but
nevertheless,
more
than
anything
for
the
protection
of
the
family,
they
are
invited
to
take
their
vaccine
right
to
protect
themselves
and,
above
all,
protect
families.
Well,.
C
Man
I'll
tell
you
I
invite
our
our
families,
our
the
Latino
family,
our
friends,
our
Brothers,,
don't
really
eat
any
more
stories
and
go
out
to
get
vaccinated
because
really
all
those
myths
that
there
were,,
including
some
stories
that
already
had
us
six
feet-
underground,,
never
happened,.
So
we
already
invite
you
to
please
go
and
get
vaccinated
and
vaccinate
people
who
are
of
that
vaccination
age,
protect
your
children,
protect
you
and
protect
your
families
and
bu
run.
C
B
C
Man
run,
thank
you
very
much
and
the
truth
is
that
I'm
going
to
tell
you
that
I'm
going
to
let
our
guests
tell
us
exactly
what
role
they
play
in,
what
they
do
and,
let's
start
with
johnny.
Neither
me
nor
hackney
in
there
I
hope,
I'm,
not
murdering
his
last
name,
johnny
hartman
I
would
like
you
to
please
introduce
yourself
to
us
and
tell
us
the
role
you
play
in
the
911
line.
D
E
D
C
D
C
E
D
C
F
D
C
C
F
And
I
consider
that,
like
all
society
evolves
me,
that
is
a
change
that
is
not
only
going
to
be
presented
in
the
city
of
minneapolis
that
it
is,
but
that
has
been
presenting
little
by
little
in
different
cities
throughout
the
country,
and
it
is
a
way
of
providing
services
to
the
community.
What
are
they
a
little
more
need-based
and
less
stigma
around
mental
health
issues
has
already
changed.
C
C
F
And
the
return
services
you
ran,
we
are,
we
are
dispatched
by
911,
then
a
person
in
the
community
who
is
experiencing
a
mental
health
crisis
or
someone
a
loved
one
or
community
members
who
see
others
on
the
streets,
presenting
mental
health
or
behavioral
crises
call
911
and
the
people
who
receive
the
911
calls
determine
which
lifeguards
to
send
the
fire
department
to
the
police,
or
we
too
now
integrate
this
new
branch
to
represent
services.
So
when
they
send
us,
we
are
teams,
we
go
in
teams
of
2.
We.
F
C
C
F
C
F
D
G
I
am
much
much
better
than
like
this
I
am
listening
to
it
and
well
next
I
received
just
10
years
ago
minutes
a
call
and
I
do
not
have
authorization
to
put
on
the
audio,
but
it
is
related
to
the
insecurity
around.
So
as
it
is
the
topic
of
the
day,
I
am
going
to
ask
the
question
on
behalf
of
this
person
from
this
business.
G
And
the
people
are
telling
me
they
tell
me
Mariano,
we
are
tired
and
leave
right
now.
They
say
the
people
can't
pay,
they
are
not
afraid
of
the
law
and
the
people,
and
you
are
not
doing
anything.
We
call
911,
they
don't
listen
to
us.
We
don't
know
what
else
Doing
business
is
being
accepted
by
the
families,.
G
They
no
longer
want
to
go
through
these
tasks,
so
they
tell
me
what
I
did
on
the
10th
and
it
is
not
pure
blah
blah
blah,
because
there
are
no
changes
and
with
everything
well
with
you
All
the
right
of
these
residents
and
businesses
for
corn.
They
think
that
we
as
a
city
are
not
doing
anything
and
I
told
them
I
invite
you
to
talk
about
Gondomar
no
longer
because
they
are
not
going
to
do
anything
to
you.
A
G
E
E
E
D
F
And
if
there
is
a
shortage
of
personnel,
but
if
we
focus
on
the
suicide
program,
we
are
a
voluntary
program,
we
are
not
armed
and
we
provide
services.
They
do
not
represent
a
danger
to
us
from
the
calls
to
911
and
the
people
who
respond
that
all
the
people
who
take
the
call
they
determine
that
there
is
a
certain
type
of
danger
that
there
are
weapons
or
things
like
that.
They
do
not
send
our
team.
F
We
need
to
ensure
our
safety,
because
we
are
mental
health
workers.
We
are
not
trained
in
crime
when
they
are
sent,
and
there
is
a
situation
we
find
ourselves
suddenly
has
a
dangerous
situation.
We
can
request
that
the
police
come
and
assist
us
or
the
fire
department
or
whoever
is
necessary.
The
paramedics
could
also
sometimes
help
us.
Sometimes
they
go
to
the
calls
first
and
determine
that
this
call
is
not
necessary
that
their
presence,
but
that
they
end
that
we
go
instead
of
them
and
then
police
need
to
start
showing
up
and
we
go.
F
C
And
Anna
now
that
you
mention
this
in
one
of
these
places
more
than
anything
because
of
the
experience
that
I
have
around
the
sun
of
my
polis,
really
many
of
the
problems
have
to
do
with
pressures
that
are
intoxicated
or
with
alcohol
or
drugs
that
would
be
under
us
you
and
who
would
answer
that
type
of
call.
Yes,.
F
Very
true,
we
answer
these
types
of
calls.
People
who
are
in
crisis
because
substance
use
is
considered
a
mental
health
problem.
So
we
answer
those
calls,
but
we
are
going
to
assume
that
a
person
is
intoxicated
and
you
are
walking
in
the
middle
of
the
street,
so
we
will
try
to
respond
as
soon
as
we
can.
F
F
E
E
C
Thank
you
very
much.
So
really
the
idea
of
having
a
team
like
the
bbs,
was
that
we
already
said
the
acronym
for
this
special
team
that
the
city
of
minneapolis
has,
and
it
has
been
six
months
dealing
with
crises
that
we
can
call
them.
Are
mental
crisis
or
crisis
of
let's
say
to
get
a
moment
of
behavior
or
attend
to
this
type
of
crisis,
and
It
is
important,
because
what
you
are
really
going
to
do
is
try
to
address
the
crisis
and
without
having
to
use
force.
F
And
mental
health
services
in
crisis
and
try
to
get
a
person
that
they
are
experiencing
a
lot
of
stress,
a
psychotic
episode
or
something
like
that
to
direct
them
to
receive
the
medical
services
they
need
a
person
who
is
you
know
that
an
intervention
can
send
them
to
be
more
aggressive
or
to
calm
down?
We
are
trained
to
try
to
calm
the
situation.
C
F
Does
not
paint
completely
the
scenario
that
we
are
going
to
find
sometimes,
as
I
told
you,
the
police
ask
us
and
we
accompany
them,
since
there
is
no
danger
and
they
advise
things
so
we
arrive
and
take
the
case
or
work
together.
Sometimes
we
generally
go
alone.
Generally,
we
answer
all
the
calls.
We
only
have
a
couple
of
vehicles
in
which
we
navigate
throughout
the
city,
with
the
hope
of
expanding
soon.
Sometimes.
F
C
C
And
here
I
really
have
this
question
that
I
am
going
to
ask.
You
is
more
or
less
that
you
tell
me
more
or
less
some
situation
that
I
could
not
describe
for
the
people
who
listen
to
us
about
a
case
when
we
speak
of
case
not
without
absolutely
identifying,,
leaving
the
characters,
but
simply
for
more
or
less
ground
life
of
some
of
the
answers
that
you
have
already
had
in
the
community.
C
F
Know
exactly
what
we
are
going
to
find
describes
the
case
of
a
person
who
is
intoxicated
walking
in
the
middle
of
the
street
could
do
some.
Some
people
have
received
quite
a
few
calls
from
members
of
the
family
of
re
pente
and
a
family
member
is
at
home
and
is
experiencing
a
psychotic
episode.
They
are
presenting
auditory
visual
hallucinations.
F
F
C
For
example,
there
is
someone
it
can
be
almost
a
person
suddenly
I,
don't
know
that
they
are
aware
of
their
mental
condition.
They
know
that
they
are
decompensated
and
there
is
a
moment
when
who
knows
that
he
is
going
to
lose
control
completely,.
That
person
who
already
calls
911,
911
connects
him
with
you,.
What
kind
of
care
would
you
give
to
that
person
from
there
to
there,
to
take
him
to
a
psychiatric
unit,
or
how
would
he
attend
that
that
crisis.
F
And
we
arrive
and
assess
the
situation,.
We
see
the
level
of
risk
that
exists
and
if
the
p
The
person
needs
a
level
of
hospitalization
care,
so
sometimes
we
transport
them,.
It
should
be
said
that
they
are
free.
Services.,
The
person
does
not
need
to
identify
themselves.
We
do
not
need
to
see
papers
of
any
kind
or
medical
insurance
or
identification,.
It
is
a
service
that
the
city
provides,
regardless
of
their
immigration
status.
F
And
could
sometimes
do
the
person
is
just
going
through
a
bad
time
because
they
have
certain
problems
connecting
resources.
Sometimes
we
connect
people
with
appropriate
resources
and
that
helps
the
person
feel
calmer
and
more
hopeful
and
they
no
longer
feel
so
suicidal
and
then
there
is
no
need
for
hospitalization.
C
Man,
thank
you
very
much
really
to
na
many
of
the
questions.
I
had
I
love
that
you
tell
me
about
the
kindness
of
the
status,
because
many
Sometimes
people
don't
call
because
really
because
of
their
immigration
status
or
something
and
I
love
hearing
that
there
is
a
service
like
this,
which,
if
I,
don't
care.
What
condition
I
find
myself
in
here,
I
have
a
crisis.
C
C
E
E
D
C
My
question
is,
and
this
question
is
also
for
johnny,
it
is
for
those
people
who
call
us.
I
don't
know
from
one
of
the
brooklyn
areas
he
found
out
by
saying
I
receive
any
other
place,
that
they
call
911
and
suddenly
they
go
to
ask.
You
know
if
there
are
other
types
of
services
that
they
can
receive,
or
this
is
just
an
initiative
of
the
city
of
minneapolis.
C
F
C
C
I
really
thank
the
guests
that
we
have
today,
anahí
and
johnny
for
their
answers
and
I
invite
you
that
if
you
have
questions
for
them,,
we
will
have
them.
Here,
enter
the
program
for
a
little
while
longer,
but
in
the
meantime,
I
would
like
to
ask
lyon
and
jana,
for
our
listeners
have
more
questions
about
the
bcr
or
this
crisis
care
team
or
mental
crisis
is
and
how
you
might
be
able
to
get
this
information.
You.
D
F
E
E
D
C
Thank
you
very
much
to
our
guests
and
well.
First
of
all,
I
invite
you
to
Please
stay
with
us
for
a
while
longer
in
case
we
have
questions
from
our
listeners,,
but
I
would
like,
if
you
have
a
message
that
you
would
like
to
give
to
our
community
members
or
the
people
who
listen
to
us,
I
would
love
it.
If
you
would
take
advantage
of
this
medium
to
do
so.
D
F
F
I
was
watching
the
way
they
work
and
they
really
did
quite
a
stressful
job,
and
they
do
it
quite
well
in
that
their
job
is
difficult.
So
I
tell
you
my
mistaken
idea
was
to
think
that
911
was
to
call
the
police
immediately,
but
they
are
not
a
separate
entity.
They
just
receive
the
calls
and
they
determine
who
they
are
going
to
send.
F
Ta
Perhaps
other
people
have
heard
this
from
me
because
it
is
a
message
that
I
frequently
repeat
trying
to
reduce
the
stigma
in
mental
illnesses.
I
believe
that
it
is
important
in
the
same
way
that
we
get
sick
in
the
body,.
We
also
get
sick
in
the
mind
and
the
The
body
can
be
more
than
something
mild
like
the
flu
or
sometimes
something
more
serious
like
cancer
and
the
same
thing
with
the
mind.
Sometimes,
you
can
have
I,
don't
know
a
slight
depression
or
sometimes
you
can
have
no
psychotic
illness.
F
In
the
same
way.
There
are
recovery
services,
There
are
doctors,,
there
are
professionals,
and
lose
shame
or
lose
the
stigma
that
exists
when
a
person
is
experiencing
mental
health,
problems.
We
have
improved
a
lot,.
There
is
already
a
lot
of
openness
in
this
regard,
and
we
are
still
not
100%
there,,
but
I
think
it
is
important
to
recognize
that
It's,
something
that
happens
to
everyone
at
times,,
there's,
no
one
to
get
away
from
it,
because
I
don't
think
anyone
spends
their
whole
life
at
some
point.
F
C
F
C
F
C
C
Like
seeing
a
spare
parts
crisis
right,
now,,
so
I
really
hope
that
you,,
the
people
who
listen
to
us
there,
have
listened
to
us
today.
If.
You
are
going
through
this
crisis
at
some
point,.
You
already
know
the
information
you
received
today
from
our
911
team
that
you
remember,
the
The
call
that
you
make
is
911
and
if
it
is
a
crisis,
especially
of
this
type
of
environmental
or
a
crisis,
could
be
of
another
type
that
can
resolve
in
a
way
that
is
not
with
the
use
of
force
on
9/11.
C
C
If
the
use
of
force
is
not
necessary,
,
that
we
really
avoid
a
situation
that
could
get
worse,,
it
is
a
situation
that
could
have
been
controlled
in
an
appropriate
way,.
So
I
want
to
thank
Johnny,
very
much.,
john
and
barry
very
much
for
being,
and
you
help
anna.
It
has
really
been
a
real
pleasure.
I
hope
it's
not
the
last
time
we
have
you
for
this
program
and
you
who
listen
to
us
there
and
well
run
I,
don't
know!