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From YouTube: December 13, 2021 Launch of behavioral crisis response teams pilot project press conference
Description
The City’s Office of Performance and Innovation will join other City officials and community members to highlight the launch of the behavioral crisis response teams pilot project. Canopy Roots is serving as the provider of the pilot project.
A
The
recommendations
made
to
the
public
health
and
safety
committee
were
transferring
theft
and
report-only
calls
from
9-1-1
to
3-1-1
and
creating
alternative
response
for
emotionally
disturbed
persons.
9-1-1
calls
the
office
of
performance
and
innovation.
Henceforth
referred
to
as
opi
was
invited
into
the
work
in
october
of
2019
and
began
leading
the
work
in
november
of
2019..
A
A
90
said,
the
sense
of
safety
felt
by
the
person
experiencing
a
mental
health
crisis
was
important
and
68
said.
The
speed
of
responders
arrival
to
help
in
a
crisis
was
also
important
when
asked
instead
of
police.
Who
would
you
like
to
respond
when
you're
experiencing
or
witnessing
a
mental
health
crisis?
A
B
B
And
I'm
the
opi
program
manager,
who
has
had
the
honor
to
lead
and
learn
from
this
work
over
the
past
two
years.
It's
amazing
that
this
day
is
finally
here.
So
I'd
like
to
share
the
immense
gratitude
that
our
team
has
for
all
those
who
have
contributed
their
time,
energy
and
expertise
to
make
this
much-needed
service
a
reality.
B
Thank
you
to
canopy
roots
leader
to
the
canopy
routes,
leadership,
team
and
responders
for
answering
the
call
the
call
to
serve
by
putting
together
an
intentional
comprehensive
plan
to
provide
crisis
intervention
services
to
community
members.
In
a
way
that
is
both
empathetic
and
culturally
responsive,
you
have
shown
that
you
are
truly
the
right
people
for
the
job
and
I'm
excited
to
see
all
of
our
work
together
be
put
into
play
now
on
to
our
city
partners.
B
B
B
Thank
you
to
barbara
o'brien
and
art,
thomas
of
property
services
for
helping
us
figure
out
parking
and
office
space.
Thank
you
to
bert
osborne
and
the
city
attorney's
office
for
translating
the
legal
considerations
we've
had
to
navigate
over
the
past
two
years,
jane
desenza
in
the
budget
office.
Thank
you
for
your
help
with
putting
together
budget
estimates
and
thank
you
to
tony
frazier
in
the
city
coordinator's
office
for
providing
guidance
and
assistance
with
all
the
admin
details
throughout
the
years
the
office
will
be
lost
without
you.
B
Thank
you
to
bloomberg,
philanthropies
and
roland
prasad
for
financial
and
technical
support
that
helped
establish
the
office
of
performance
and
innovation,
a
huge
thanks
to
all
of
opi
taylor,
crouch-dodson,
marisha,
mcadoo,
jonathan
williams-kinzel,
colleen,
pulaski
and
renee
youngs
and,
of
course,
and
elliot
payne.
We
had
many
long
nights
reading
through
all
of
the
23
000
responses
that
brian
mentioned
earlier,
as
brian
also
mentioned,
andrea
larson
kicked
off
this
work
before
passing
it
to
opi.
B
B
Lastly,
and
definitely
not
least,
to
all
of
the
community
members
who
engaged
in
this
work,
those
on
the
alternatives
to
police
response
work
group,
those
who
participated
in
our
prototyping
workshops
and
the
rfp
scoring
and
interview
process
those
who
took
the
time
to
fill
out
surveys
last
year,
those
who
contacted
your
elected
officials
to
demand
their
support
for
this
service.
This
work
truly
could
not
happen
without
you.
B
C
Well,
thank
you.
I
really
want
to
extend
a
huge
congratulations
to
everyone
that
is
here
with
us
today
to
brian
and
gina.
Thank
you
so
much
for
your
incredible
and
really
hard
work
over
what
has
now
been
a
long
period
of
time,
and
I
think
this
is
a
huge
day
for
the
city
of
minneapolis
and
a
move
towards
safety
beyond
policing.
Recognizing
that
not
every
9-1-1
call
requires
response
from
an
officer
with
a
gun.
C
You
can
be
providing
a
unique
skill
set
to
the
unique
experiences
that
are
happening
on
the
ground
and
clearly
this
mobile
behavioral
health
crisis
team
is
going
to
be
a
critical
part
of
those
moves
that
we
ultimately
are
going
to
be
going
through
and
in
launching
this
new
new
unit.
We
are
effectively
adding
a
fourth
responder
between
fire,
police,
ems
and
now
mental
health
response.
C
Having
that
additional
response
is
so
essential
going
forward,
and
the
council
laid
this
really
important
groundwork,
with
an
additional
with
a
first
allocation
of
2.14
million
dollars
back
going
into
the
2021
budget,
as
that
would
have
been
in
2020
and
additionally,
we've
added
an
additional
1
million
dollars
this
year.
That
will
then
continue
for
2022.
C
Council
members,
philippe
cunningham
and
and
steve
fletcher,
who
you'll
be
hearing
from
very
shortly,
we're
part
of
the
push.
I
really
appreciate
their
work
and
it's
our
shared
commitment
in
this
area,
where
we
all
agree
in
safety
beyond
policing
that
I
feel
like
we
can
get
our
ultimate
best
results.
C
The
stakes
of
getting
this
right
for
our
community
are
extremely
high
and
the
due
diligence
of
everyone
here
has
been
behind.
Ultimately,
getting
this
right
next,
I
want
to
call
up
council
member
philippe
cunningham,
who
has
been
an
ongoing
champion
of
having
a
public
health-based
approach
for
safety
and
so
appreciate
his
work.
Councilman
cunningham.
D
The
city
of
minneapolis
really
launched
its
public
health
approach
to
public
safety
in
a
really
systematic
way.
I
would
say
in
in
2018
when
we
operationalized
and
made
permanent
the
office
of
violence
prevention,
when
we
did
that
we
invested
money
into
strategies
really
setting
a
model
for
the
rest
of
the
country
in
2020,
when
george
floyd
was
murdered,
that
held
a
mirror
up
to
our
city
for
us
to
reflect
on
the
systems
that
serve
the
people
of
minneapolis
and
their
level
of
effectiveness.
D
Are
they
actually
meeting
the
needs
of
the
people
of
minneapolis
and
what
we
could
see
very
clearly
was
that
the
answer
was
no.
So
it
is
our
responsibility
as
city
leaders
to
come
together
alongside
experts,
our
city
staff,
who
are
also
experts,
community
members
and
really
think
about.
How
are
we
meeting
the
needs
and
we
don't
have
to
guess.
That
is
what
the
public
health
approach
to
public
safety
is
we're
seeing
that
in
motion
in
real
time
here
with
this
mobile
behavioral
crisis
response
team,
when
we
are
looking
at
the
future
of
this
city.
D
This
is
not
a
stand-alone
strategy
and
body
of
work.
This
is
connected
to
violence,
interrupters,
to
group
violence,
intervention
to
inspiring
youth,
our
early
intervention,
youth
violence
prevention
strategy.
All
of
this
is
fitting
together.
We
must
continue
to
lean
into
this
moment
that
we're
in
and
meet
this
moment
and
think
about
what
are
the
other
9-1-1
calls
that
have
maybe
a
better
civilian
response.
Would
meet
that
need?
D
So
I'm
so
grateful
that
I
had
the
opportunity
to
be
a
part
of
this
work
as
a
champion
for
the
public
health
approach.
It
helps
us
identify
those
critical
moments
where
we
can
actually
disrupt
cycles
of
crime
and
violence
be
able
to
disrupt
someone's
involvement
with
various
institutions
in
the
criminal
justice
system
to
be
able
to
get
folks
the
help
that
they
actually
need.
D
E
Good
morning,
everyone,
my
name,
is
steve
fletcher,
I'm
the
council,
member
for
ward
3
in
minneapolis,
and
I
have
been
proud
to
champion
this
work,
and
I
am
thrilled
that
we
have
made
it
to
this
very
important
day.
It
was
by
no
means
assured
when
we
started
this
work
that
we
would
get
here
when
we
started
this.
E
To
believe
that,
we
would
actually
follow
through
to
believe
that
we
would
actually
listen
to
the
feedback
and
do
something
with
it.
And
they
gave
us
recommendations
that
we
then
acted
on,
that
we
as
a
council
took
the
leap
of
faith
to
fund
further
investment
in
developing
those
programs,
and
then
city
staff
took
the
leap
of
faith
to
believe
that
we
would
support
them
if
they
actually
developed
the
programs
that
we
were
asking
them
to
develop,
which
again,
no
small
thing
to
to
believe
that
that
would
happen.
People
talk
about
reform
all
the
time.
F
F
F
F
Calls
are
routed
to
the
bcr
in
the
same
manner
that
calls
are
assigned
to
other
first
responders,
such
as
police,
fire
or
ems
at
the
launch
of
the
bcr
services
will
be
from
7
30
a.m.
To
12
am
in
the
coming
months.
The
program
hours
will
expand
to
provide
crisis
response
services
24
hours
a
day,
seven
days
a
week,
just
as
the
development
of
the
behavioral
crisis
response
program
relied
on
community
feedback.
F
G
G
Unfortunately,
many
people
feel
unsafe,
seeking
support
from
law
enforcement
or
emergency
medical
services,
often
due
to
past
traumas
or
negative
experiences
with
uniformed
officials,
whether
individuals
are
homeless
or
they
have
a
place
to
stay.
The
bcr
program
can
really
be
a
lifeline
to
people
in
crisis.
G
A
H
F
Well,
we
would
get
the
call
sent
to
us
from
dispatch
if
it's
appropriate
for
us,
and
then
the
team
would
go
out
to
the
site.
They
would
assess
for
several
things.
First
of
all,
safety
related
issues
for
themselves,
as
well
as
the
community
member
and
then
assess
for
maybe
immediate
needs
like
so,
for
instance.
Sometimes
when
people
are
in
crisis,
they
might
need
water
or
a
snack.
Something
like
that.
So
if
we
have
those
things
with
us,
they
might
need
a
blanket,
especially
in
this
weather.
F
Many
of
them
just
they
came
from
all
different
areas
of
the
mental
health
field,
most
of
them
from
community-based
work.
So
it
could
be
case.
Management
could
be
other
folks
came
from
other
crisis
programs,
different
crisis
programs,
but
different
types
of
crisis
programs
but
crisis.
Nevertheless,
many
have
worked
at
crisis
residences
here
in
the
city.
F
H
F
You
know,
that's
a
hypothetical
that
I
think
you
know
it's
hard
to
say,
because
there
are
a
variety
of
different
situations
out
there.
We
may
involve
police
in
some
situations
we
may
involve.
There
might
be
a
situation
where
we
have
to
involve
ems
or
fire
so
and
we
have
kind
of
criteria
through
which
we
determine
how
what
who
will
be
called
for
each
kind
of
issue
so
yeah.
H
H
You're
familiar
with
is
a
very
similar
program.
Is
that
something
you
looked
at
even
like
down
to
the
the
uniforms
that
they'll
wear
and
that
first
contact,
I
know,
there's
been
a
lot
of
research
done
in
that
area.
Is
that
something
that
you
looked
into
and
explained
why
that's
so
important
how
they
look
when
they
respond.
H
B
A
Extensive
conversations
led
by
joni
hodney
in
the
back
in
9-1-1
to
make
sure
that
the
problem
nature
codes,
the
new
ones.
That
bcr
will
be
responding
to
were
well
understood
by
all
of
the
other
first
responders
and
that
they
would
all
be
able
to
build
plans
around
how
they
would
respond
and
when
they
would
respond.
And
so
everybody
has
a
very
good
understanding
of
how
the
relationship
is
supposed
to
work
between
bcr
fire,
ems
and
mpd.