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From YouTube: Oklahoma City Water Trust - August 18, 2020
Description
The regular meeting of the Oklahoma City Water Trust, via video conference, for August 18, 2020.
A
Come
to
the
chair,
please
press
star
six
to
speak
when
recognized
by
the
chair
and
I
will
go
ahead
and
call
the
meeting
to
order,
and
our
first
item
on
the
agenda
is
to
approve
the
minutes
of
the
july
21st
and
the
august
4th
2020
awkward
meetings.
I
believe
we
had
a
error
on
the
date
for
the
last
minutes
and
that's
why
we
are
reapproving
the
july
21st
meeting.
A
C
A
A
A
D
D
D
B
D
D
B
D
B
D
E
D
As
we
look
at
our
financial
drivers
and
our
components
so
aquit
strives
to
maintain
strong
financial
management.
One
of
those
key
components
is
maintaining
our
aaa
bond
ratings
from
smp
and
moody's.
Aqua
is
in
the
top
five
percent
of
utilities
in
the
nation
for
water
and
wastewater
and
achieving
the
highest
ratings,
and
what
that
provides
for
us
is.
It
allows
for
the
lowest
borrowing
cost
the
lowest
interest
rates
possible
so
that
we're
able
to
borrow
for
some
of
these
capital
improvements
and
it
provides
the
lowest
rates
to
our
ratepayers
and
so.
B
D
E
B
D
B
D
What's
the
cost
for
treatment,
transmission
and
distribution
for
our
customer
service
and
billing,
once
we've
pulled
the
costs
in
those
different
areas,
we
will
have
the
consultant
look
at
determining
the
cost
of
service
units
by
customer
class.
So
in
this
step
we
will
look
at
what
are
our
customer
groups?
Do
we
need
to
redefine
customer
classes
based
on
usage
characteristics
or
look
at
the
different
cost
of
service
components?
D
If
we're
currently
recovering
under
recovering
or
over
recovering
from
there
on
we'll
go
into
the
rate
design
process,
the
consultants
will
look
at
what
rate
structures
do
we
want
to
look
at
different
pricing
plan
alternatives
and
they'll
go
back
to
those
initial
pricing
objective
priorities
that
aquit
trustees
will
establish
and
prioritize
we'll
have
we'll
do
a
workshop
with
the
trustees
in
which
you
look
at
the
objectives
and
rank
them.
What's.
D
We
want
to
make
sure
that
as
an
objective,
that
the
revenues
are
stable
and
that
they're
predictable
equity
I
mentioned
equity
and
as
meaning
is
fairness,
we
want
to
make
sure
that
we
are
recovering
the
cost
and
it's
proportionate
to
the
customers
that
are
using
it
and
that
are
causing
that
cost
of
service
to
our
system.
So
we
want
to
make
sure
it's
equitable
in
proportion
to
a
customer
group
use
of
our
system.
Cost-Based
the
cost
of
service
consultant
will
ensure
that
the
rates
that
we're
proposing
are
going
to
be
cost-based
affordability.
D
D
D
This
is
also
very
important
component,
as
we
propose
a
rate
structure,
a
rate
plan.
We
want
to
make
sure
that
our
customer
service
representative,
that
our
billing
system,
that
it's
a
rate
structure,
that's
easy
to
implement
easy
to
explain
to
easy
to
explain
to
customers
as
well
as
to
our
implement
within
our
operations
and,
last
but
not
least,
conservation
demand
management.
D
We
want
to
make
sure,
as
one
of
the
objectives
that
the
rate
structure
or
pricing
strategies
that
we
encourage
water
efficiency
that
will
encourage
demand
management
that
we're
reducing
the
peak
demand
to
our
system.
And
so,
as
we
look
at
these
different
pricing
objectives,
some
of
these
pricing
objectives
are
going
to
be
competing.
D
And
so
from
there
just
to
give
you
a
project
timing.
So
today
we
present
to
you
a
recommendation
for
approving
the
request
for
proposal
to
engage
a
customer
service
consultant.
The
proposal
deadline
for
the
rfp
is
september.
30Th
from
there
in
the
fall.
We
will
work
to
select
and
negotiate
a
professional
service
agreement
with
a
cost
of
service
consultant.
D
We
would
like
to
establish
those
pricing
priorities
with
aqua
in
the
winter.
So
once
we
have
the
consultants
on
board
and
we
have
a
notice
to
proceed,
we
will
come
back
and
have
a
workshop
to
go
through
some
of
those
pricing
objectives
with
you
and
rank
those
to
give
us
that
starting
point
through
the
spring
of
2021.
D
D
The
last
request
for
proposal
was-
and
I
believe
it
was
in
2012
and
we
engaged
across
the
service
consultant
at
that
point.
When
we
engaged
in
that
contract
we
did
two
phases,
so
the
first
phase
was
to
implement
the
first
two
block:
inclining
conservation,
oriented
rates
and
we
re-engaged
the
same
consultant
to
come
back
and
implement
phase
two.
B
D
B
D
E
D
So
we
are
looking
at
a
similar
scope
as
phase
one
phase.
Two
was
a
different
scope
of
service
since
we
were
engaging
the
same
consultant,
but
in
this
rfp
we
are
looking
at
going
through
the
whole
process
of
doing
data
collection,
doing
an
analysis
of
a
10-year
requirement
of
our
revenues
and
our
operations
and
maintenance
expenses,
our
capital
plan.
So
it.
D
But
no
I
apologize.
The
data
collection
will
include
customer
consumption
data
that
data
from
our
billing
system.
It'll
include
our
financial
information,
our
budget,
our
expenditures
over
the
last
three
years,
it'll
include
peak
information
from
our
system
from
our
plants.
So
a
lot
of
the
data
we
already
have
internally
and
it's
part
of
the
data
collection
will
be
to
gather
the
information
that
they
need
to
do
to
calculate
the
revenue
requirements
and
the
cost
of
service.
Any.
D
That's
you
know,
that's
a
good
question,
I
know.
Historically,
we
have
done
forums
and
surveys.
I
I
don't
know
we
don't
have
that
currently
in
in
the
request
for
proposal,
but
that
is
something
we
can
definitely
include
as
an
optional
service
and
do
internally
as
the
utilities
department
to
engage
and
get
feedback.
E
It's
a
internal
problem,
something's
the
matter
with
the
with
the
irrigation
system,
somethings
matter
with
the
the
number
of
times
in
the
day
that
they
water
their
yard
or
there's
a
problem
with
the
pool,
and
so
the
more
we
can
do
to
educate
our
customers
that
we
work
with
you.
We
help
you,
we
do
a
good
job,
and
sometimes
the
stuff
that
gets
out
on
social
media
is
is
just
it's
just
wrong.
D
Right,
yes,
and
so
we
do
have
plans
to
within
the
utilities
department
to
engage
and
provide
information,
educational
material
on
high
bills,
and
that
is
a
discussion
point
that,
as
we
engage
this
cost-to-service
consultant,
and
they
propose
a
rate
plan,
whether
it's
adding
another
tier
or
restructuring.
Our
rate.
B
D
Rates
and
making
sure
that
we
look
at
those
impacts
to
customers,
whether
it's
during
the
summer.
What
will
those
customer
bill
impacts?
Look
like
throughout
the
year,
so
we
can
be
proactive
in
our
approach
and
and
addressing
some
of
those
questions
and
concerns
and
and
providing
that
educational
information
to
customers.
B
D
A
A
A
C
Thank
you,
madam
vice
chair.
I
only
have
one
thing
to
report
I'd
like
to
give
you
all
an
update
on
the
customer
arrears
due
to
cover
19
right
now
we
have
about
12
500
customers
who
are
not
current
with
their
bills,
totaling
about
5.4
million
dollars,
so
we're
again
we're
pretty
flat
in
the
number
of
customers
and
the
amount
of
money
that
that
is
in
arrears.
At
this
time,.
C
Yes,
ma'am
under
the
under
the
cares
act,
the
city
received
funding
and,
and
some
of
that
funding
was
was
earmarked
to
help
people
pay
their
rent,
pay
their
utility
bills
so
on
and
so
forth.
So
we
are
working
with
that
consultant
hired
by
city
council
to
reach
out
to
the
people
to
let
them
know
that
the
money
is
available
and
that
they
can
apply
it
to
the
their
utility
bills.
C
In
addition
to
that,
we
are
reaching
out
to
some
of
the
other
customers
personally
apartment
complexes,
some
of
the
businesses
here
in
oklahoma
city,
that
we
wanted
to
help
through
the
through
the
pandemic
to
to
set
them
up
on
a
payment
plan.
So
we
are
actively
trying
to
engage
our
customers
in
the
in
the
arrears
to
help
them
develop
a
plan
to
to.