►
Description
San Bruno City Council Meeting January 14, 2014
10c. Purchase Automated Dispatch and Records Management System Software
A
B
As
you've
heard
in
this
year's
presentation
of
the
capital
improvement
budget,
the
police
department
is
proposing
a
replacement
of
our
current
records
management
and
computer.
Automated
dispatch
software
in
order
to
take
advantage
of
the
latest
advances
in
technology
and
to
be
compatible
with
other
law
enforcement
agencies
in
San,
Mateo
County.
So
the
department
means
all
maintains
all
of
its
records
related
to
calls
for
service
police
records
in
our
records
management
database
and
it's
commonly
referred
to
as
an
RMS
system.
B
All
the
information
in
that
database
is
transmitted
to
our
officers
in
the
field,
be
a
computer,
automated
dispatch
software
and
that's
commonly
referred
to
as
a
CAD.
These
two
systems
are
linked
together
and
they're
also
linked
to
the
other
law
enforcement
databases
that
we
use
when
we
provide
police
service
to
the
community.
B
Our
current
system
is
14
years
old.
It
does
not
allow
staff
to
take
advantage
of
the
advances
that
have
been
made
in
technology.
There
are
police
records
management
software
products
on
the
market
that
will
automatically
populate
reports
and
data
which
is
currently
being
done
by
our
staff.
At
the
department,
we've
been
aware
of
a
records
management
program,
that's
offered
by
sunridge
systems.
B
We're
aware
of
this,
because
the
only
there's
only
six
agencies
in
San
Mateo
County
that
do
not
use
sundridge
systems
product
were
one
of
those
six
of
those
six
that
did
not
use
sunridge
in
San
Mateo
County.
All
of
them
are
currently
either
going
to
that
system
or
they're
looking
to
make
proposals
to
go
to
that
system.
So
on
on
the
screen.
Right
now
is
just
to
give
you
an
idea
of
sunridge
systems.
Sunridge
system
is
the
largest
provider
of
records
management,
software
and
computer.
Automated
dispatch
software
in
the
state
of
California.
B
B
B
I
only
check
san
bruno
records
with
rims
and,
if
I'm
connected
to
the
other
agencies
in
san
mateo
county,
I
check
all
of
their
records
so
while
be
able
to
pull
up
if
there's
a
green
vehicle
use
in
a
burglary
and
after
ten
or
in
daly
city
or
in
san
bruno,
it
provides
us
a
valuable
crime
analysis
tool
and
I
get
a
greater
result
because
I've
searched
all
of
those
records.
The
district
attorney's
office
is
also
considering
rims
and
the
advantage
of
doing
that
is
right.
B
Now
we
take
all
of
our
police
reports,
they're
physically
carried
when
they're
presented
for
presentation
to
the
district
attorney's
office.
We
physically
carry
those
reports
down
to
the
DA's
office
because
of
budget
cuts
in
the
DA's
office.
We
have
to
go
to
redwood
city.
We
share
that
task
with
other
agencies
in
San
Mateo
County.
Now,
when
the
district
attorney's
office
goes
to
rims,
we'll
be
able
to
submit
all
of
our
cases
electronically
and
take
advantage
of
technology,
the
rims
product
provides
electronic
report
writing
software.
B
So
the
officers
will
write
the
reports
in
the
cars
they
will
electronically
send
that
to
a
supervisor
the
supervisor
reviews
it
approves
that
electronically
and
once
that
reports
approved
it'll
begin
to
populate
fields
that
we
use
for
department
of
justice
statistics.
Currently
right
now
we
print
out
a
report.
We
carry
that
report
to
a
records
clerk
when
it's
been
approved
and
they
go
ahead
and
enter
all
of
that
information
into
our
records
management
system.
So,
as
you
can
see,
technology
with
rim
software
will
make
us
a
little
more
efficient.
B
Rims
has
citizen
rims
as
part
of
its
a
presentation
in
their
software
and
it
allows
you
to
allows
a
citizen
to
go
online
and
check
crime
activity
in
their
neighborhood.
So
I
just
happen
to
pull
up
Atherton
police
department
right
now
and
just
to
demonstrate
how
the
system
works.
So
I
can
cursor
over
a
particular
flag
and
find
out
what
it
was.
So
in
this
case
it
was
an
alarm
response,
doesn't
give
the
street
address,
it,
gives
it
by
block
and
we
will
set
all
the
parameters
of
what
information
is
released.
B
So
we
don't
violate
any
confidentiality,
but,
as
you
can
see,
it's
a
valuable
tool.
You
can
look
to
the
left
where
you
can
see
crime
missing
persons
stolen
vehicles.
Again
you
set
the
chart
to
what
you
want
to
release
it'll
search
last
it'll
search
one
day,
it'll
search
seven
days.
It
also
has
the
capability
of
given
lifetime
information,
and
then
you
can
see
the
types
of
calls
on
the
right
hand,
side
of
the
screen
what
the
system
provides.
But
this
is
just
one
component
of
the
records
management
system
offered
by
sunridge.
B
Another
advantage
and
another
component
of
the
system
is
it
allows
you
to
bear
with
me
here.
It
allows
you
to
it
offers
an
online
reporting
link
to
cop
logic
and
what
cop
logic
is
it's
an
electronic
software
database
that
allows
citizens
to
report
electronically
crimes
and
other
information
to
police
departments.
Now
we
also
have
a
component
right
now
that
was
conducted
and
set
up
by
some
of
our
staff.
B
What
cop
logic
is
cop
logic
gives
you
a
little
more
variety
of
information.
It
allows
the
citizens
to
go
online
and
report
a
variety
of
other
topics
that
we
haven't
listed
and
I'm
going
to
get
you
that
right
now,
so
on
this
slide
here,
it's
and
I
know
it's
hard
to
see
but
I'm
just
showing
it
as
an
example.
You
can
go
online
right
now
to
san
ber
and
they'll,
go
on
to
our
Police
Department
website
on
their
online
services,
and
you
can
report
information
to
the
police
department.
B
We
average
about
12
reports
month
and
it's
it's
advantageous
in
two
ways:
one.
It
makes
it
easy
for
our
citizens
to
report
incidents
to
the
police
department
too.
It
saves
officers
and
allows
them
to
continue
patrol
rather
than
spend
upwards
hour
half
hour,
taking
a
report
where
there's
no
suspect
information.
Now
anytime,
a
citizen
reports,
an
incident
to
us
and
they
have
suspect
information.
We
obviously
contact
them
and
send
an
officer
out
to
take
more
detailed
information,
cop
logic,
well,
rim
software
offers
a
link
to
cop
logic
and
I.
Just
showed
you
this
again.
B
Cop
logical,
give
us
a
little
more
variety
in
what
a
citizen
can
choose
to
report
over
a
hundred
agencies,
including
several
agencies
in
San,
Mateo,
County
use,
cop
logic,
and
the
advantage
of
cop
logic
is
if
you
approve
the
rim
software
once
the
citizen
report
is
approved
by
a
supervisor,
it's
automatically
populated
into
the
records
management
system.
Currently,
when
we
receive
an
electronic
report
from
a
citizen,
we
go
ahead
and
meet
in
a
police
clerk
enters
that
information
into
our
record
system.
So
again,
it's
making
us
a
little
more
efficient.
B
Switching
to
the
sunridge
systems
would
provide
compatibility
with
other
law
enforcement
dispatch
centers
and
it's
official
when
exploring
opportunities
and
expanded
partnerships.
So
you
took
some
action
recently
last
year
when
you
authorized
us
to
connect
our
911
system
with
Burlingame
police.
What
that
does
is
in
an
emergency
if
we're
overwhelmed
or
they're
overwhelmed,
each
Center
can
respond
and
assist
because
they
have
compatible
901
systems.
Burlingame
is
also
looking
at
going
to
sundridge
rims
system
and,
as
you
have
also
heard,
grand
jury.
B
A
recent
grand
jury
report
in
San
Mateo
County
recommended
that
law
enforcement
agencies
look
at
consolidating
police
dispatch
centers.
What
we've
in
what
you've
approved
is
we've
essentially
created
a
virtual
dispatch
center
with
Burlingame
in
san
bruno,
something
that
hasn't
been
done
in
san
mateo
county,
so
we're
kind
of
on
a
leading
edge,
because
Burlingame
is
looking
at
sunridge
rims.
It
gives
us
the
opportunity
to
recognize
some
cost
savings
so
that
cost
savings
would
be
approximately
one
hundred
nineteen
thousand
dollars
from
the
purchase
price.
B
B
We
may
recognize
some
additional
cost
savings
because
we're
going
to
do
joint
training
and
share
other
portions
as
the
system
if
it's
approved
as
the
system
gets
implemented,
the
replacement
cost
for
the
computer,
automated
dispatch
and
records
management.
Software
from
sunridge
systems
is
quoted
at
five
hundred
and
eleven
thousand
for
a
standalone,
San,
brutal
model
and
392,000.
If
we
shared
with
Burlingame,
the
estimate
from
sunridge
includes
one-time
software
costs
in
annual
maintenance
costs
of
52,000
for
a
standalone
and
42,000
for
a
shared
system.
B
B
Additional
costs
for
the
computer,
automated
dispatch
and
records
management
replacement,
not
associated
with
sunridge,
is
upgrades
to
our
mobile
computers
and
cars
because
some
of
those
are
older
computers.
We
haven't
budgeted
for
those
replacements
and
we
need
systems
that
are
current.
That
will
run
the
current
software.
B
So
we
estimate
non
rims
associated
costs
at
50,000
and
we're
recommending
the
purchasing
the
shared
system
with
the
city
of
burlingame.
If
we
were
consider
a
cop
logic
which
is
the
online
reporting
system,
that
would
add
an
additional
14
thousand
nine
hundred
to
the
cost.
So
the
cost
of
cop
logic
is
11,000
with
a
5000
annual
maintenance.
Cop
logic
would
give
a
multi
jurisdiction
discount
of
ten
percent,
which
would
reduce
the
software
costs
to
nine
thousand
nine
hundred
dollars
and
again
annual
maintenance
at
five
thousand.
B
The
shared
system
recognizes
cost
savings,
it
contributes
to
shared
services
with
a
light
agencies.
It
allows
us
to
potentially
partner
with
anybody
else's,
who
is
a
rims
user
and
again
recognize
potential
cost
savings
and
it
will
not
impact
operations.
If
we
wanted
to
do
a
standalone
model,
we
would
just
simply
have
to
go
back,
purchase
additional
software,
and
then
we
would
be
able
to
be
standalone
but
again
going
being
compatible
with
all
the
agencies
in
San,
Mateo
County,
the
disc
Attorney's
Office.
B
It
would
obviously
aid
in
crime
apprehension
having
components
such
as
a
citizen
REMS
portion
of
it
will
meet
our
citizens.
Demand
of
having
access
to
crime
information
in
their
neighborhoods
and
again
partnering
would
recognize
the
cost
savings.
So
that
concludes
my
presentation
and
I'd
be
more
than
happy
to
answer.
Any
questions
you
may
have.
Questions
is
chief
again.
C
Michael,
thank
you,
yeah,
a
few
quick
questions
and
I'll
start
by
thanking
you
for
that
for
that
report,
because
I
was
kind
of
checking
off
the
questions
I
had
as
you
went
through
there,
because
you
actually
answered
a
lot
of
the
questions.
I
had
you
mentioned
at
one
point
that
the
additional
reduction
was
due
to
the
fact
that
conversion
service
was
removed
and
I'm
wondering
for
legacy
data,
any
data
that
we
currently
have
stored
in
our
in
our
legacy
system.
B
It's
an
excellent
question
and
agencies
have
done
it
two
different
ways:
Pacifica
Police
Department
recently
wants
to
the
sundridge
rim
system
and
their
data
conversion
costs
I
believe
in,
and
this
is
just
a
from
my
memory.
It
was
in
upwards
of
forty
thousand
dollars
to
convert
that
data.
We're
still
in
burlingame
is
still
going
to
maintain
a
server
with
our
current
records
management
system.
So
our
thought
is
to
rather
than
spend
that
extra
money
on
converting
that
data.
B
What
we
would
do
is
we
would
maintain
our
current
system
or
current
data,
and
we
would
take
our
top
hundred
calls
to
start
with
our
top
hundred
locations,
and
then
we
would
begin
to
convert
that
data
and
enter
that
into
the
new
system.
So
it
would
be
cost
savings.
It
would
be
done
when
our
staff
has
downtime
and
it
would
be
done
over
time
while
still
maintaining
our
old
database,
because
you're
right.
We
need
to
maintain
that
historical
record.
So.
C
B
We're
going
to,
we
were
current
and
we
have
paid
through
our
current
system
through
the
year.
The
plan
is,
if
approved,
we're
going
to
work
with
that
vendor
to
try
and
get
a
reduced
maintenance
costs
to
see
what
it
would
cost
us
to
do
that
and
then
evaluate
it
at
that
point
to
say,
is
it
worth
maintaining
that
or
do
we
look
at
conversion,
but
it
is
not
anywhere
near
the
cost
of
what
it
is
now
I
wouldn't
recommend
that
we
pay
forty
five
thousand
or
ninety
thousand
dollars
in
software
maintenance
costs.
B
Now
I
am
familiar
with
millbrae
and
one
millbrae
converted.
They
still
then
a
maintained
a
database
with
their
old
system.
They
didn't
convert
the
data
and
I
believe
the
cost
was
marginal
somewhere
in
the
five
thousand
dollar
range
to
maintain
the
old
system
software
and
that's
to
maintain
it.
If
something
goes
wrong,
the
data
and
the
information
is
ours.
It's
not
going
to
go
anywhere.
So,
even
if
we
we
choose
to
forego
the
maintenance,
we're
still
going
to
have
the
data
and
that
data
availability,
okay,.
C
B
C
B
Excellent
question:
one
of
the
advantages
of
the
sundridge
system
is,
it
is
very
user-friendly,
so
it
is
very
easy
to
run
reports
to
run
crime
analysis
to
come
up
with
crime
maps
to
do
a
lot
of
different
functions.
It
is
easier
than
our
current
system.
Our
current
system
requires
quite
a
bit
of
technical
support.
I,
don't
believe
that
we're
going
to
and
back
up
a
little
bit
those
agencies
that
use
sunridge
have
not
reported
any
issue
so
and
they
have
not
reported
any
increase
in
the
use
of
IT.
B
In
fact,
it's
probably
a
decrease
and
I
anticipate
that
we're
not
going
to
see
that
much
of
an
increase
I
mean
certainly
there's
going
to
be
a
learning
curve
with
our
officers
in
our
dispatch
and
our
record
staff,
but
once
that
is
reached,
and
once
that
is
met,
I,
don't
anticipate
an
increase.
In
fact,
I
anticipate
possibly
a
decline
in
the
use
of
IT
for
four
rims,
and
the
advantage
of
partnering
with
burlingame
is
the
same
system.
So
we
can
look
at
sharing
IT
as
we
go
forward.
B
C
And
my
last
question
was
just
around
training:
I
know
that
there's
a
lot
of
training
was
provided
in
this
contract
and
I
was
just
wondering
if,
if
there
was
any
thought
given
to
you
know
how
how
the
officers
would
be
trained
scheduled
how
those
schedules
would
be
worked
out.
How
intensive
that
training
would
be
what
we
expect
a
learning
curve
to
be,
and
if
we
plan
to
do
any
sort
of
train
the
trainer
type
exercises
so
that
going
forward
as
new
officers
come
on
board.
There's
somebody
available
to
get
them
up
to
speed
so.
B
That's
exactly
what
we
plan
to
do
now,
if,
if
approved
and
if
we
go
to
the
shared
with
burlingame,
we're
going
to
do
joint
training,
it's
going
to
be
primarily
a
train.
The
trainer,
the
learning
curve
for
the
officers
is
going
to
be
shorter.
Obviously,
because
of
the
use
is
going
to
be
lessened
what
our
dispatchers
do,
but
we
don't
anticipate
a
large
learning
curve
and
we
don't.
We
haven't
heard
from
other
agencies
that
use
rims
on
that.
That
has
been
a
tremendous
learning
curve.
Again.
B
The
advantage
of
the
same
system
throughout
the
county
is
we
can
pull
from
a
variety
of
different
agency
to
say:
hey,
can
you
come
in
here
and
help
us
learn
this
one
task,
or
how
do
you
do
this
and
again,
you
know
from
experience.
San
Mateo
County
helps
each
other
out,
so
I
hope
I
answered
your
question.
Yes,
thank
you
again.
D
No,
nothing
because
I
I
mean
I
just
have
some
I
great
systems
described
as
great
system.
You've
portrayed
as
a
great
system
and
I
wish
the
department
well
and
utilizing
it,
but
I
mean
you
have
to
realize
I've
SAT
up
here
and
approved
so
many
transition.
So
many
new
new
programs,
new
software
as
new
computer
systems
and
everything
we're
talking
14
years
and
there's
lot
there's
now
only
six
agencies
left
so
I'm
just
thinking
is.
D
D
I
mean
one
thing:
is
that
the
you
know
when
I
went
through
it?
It's
amazing
how
expensive
this
stuff
is.
I
mean
it's
just.
Every
single
item
is
at
least
five
thousand
dollars.
You
know
and
you
go
right
down
the
line
and
that's
why
it
adds
up
to
over
Oh
nearly
six
hundred
thousand
dollars.
And
yes,
every
every
bit
to
save
is
good,
but
I
mean
there's
six
other
agencies
out
there,
who
would
probably
like
to
have
a-you,
know,
sharing
a
discount
also.
B
We
did
some
research
and
found
some
agencies
paying
nine
million
dollars
for
kadon
RMS
systems.
There
is
another
agency
in
San,
Mateo
County,
that's
looking
at
rims,
that's
going
to
pay
about
a
million
in
terms
of
partnering
early
game
in
san
bruno
are
proposing
because
of
their
virtual
dispatch
partnership
now
they're
proposing
joining.
B
There
is
another
agency
that
is
looking
at
joining
with
us.
I
know
the
other
agency.
Another
agency
is
joining
with
another
sunridge
partner
that
will
reduce
their
costs.
You
asked
if
it
was
a
money
issue.
It
was
a
money
issue
when
especially
recently
to
replace
it.
Now,
it's
almost
out
of
necessity,
because
we
would
be
the
only
agency
that
isn't
a
sunridge
connected
partner
and
we
would
lose
that
valuable
information
sharing.
A
Yes,
so
achieve
my
understanding,
then,
is
obviously
our
backup
mechanism
is
that
we
are
jointly
with
burlingame.
So
should
something
happen
to
the
facility
here
in
san
bruno,
Burlingame
immediately
could
take
over
dispatch
and
access
records,
and
all
of
that-
and
vice
versa,
correct
and
your
objective
is
to
go
to
the
paperless,
which
is
the
scanning
which
I'm
understanding
correctly.
Then.
Obviously,
it
should
be
a
more
real-time
quicker
as
a
stuff
is
inputted,
it
can
populate
data
or
information.
B
So,
for
example,
if
if
the
officer
is
out
in
the
field
and
writing
a
report-
and
there
is
a
shoplift
report
at
tanforan
mall,
the
officer
writes
ta
the
field
automatically
populates
tanforan
mall,
it
populates
all
victim
information
and
searches
the
database
and
puts
in
repetitive
information.
So
it
is
more
efficient.
Yes,.