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From YouTube: City Council Work Session Meeting 11 7 2017
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A
Good
evening
like
to
call
to
order
the
Monday,
November
6
2017
Watertown
city
council,
work
session.
The
first
item
is
called
order
and
then
review
of
pre-disaster
mitigation
materials.
If
you
could
bring
that
up.
Pete
the
connington
County
pre-disaster
mitigation
plan
is
a
tool
that
the
whole
county
has
for
getting
all
of
our
ducks
in
the
row.
Should
we
be
faced
with
a
disaster?
We'll
have
some
pre-planning
ahead
of
time.
A
It
identifies
the
various
resources
available
to
us
and
the
types
of
disasters
that
were
likely
to
see,
and
this
is
put
together
by
first
District
for
the
county
and
since
Watertown
is
part
of
the
county.
We
will
eventually
adopt
it,
and
this
is
something
we
already
have
now
and
we're
doing
an
update
to
it.
A
So
there
are
a
number
of
items
that
are
in
the
packet
and
are
available
for
viewing
I'm
not
going
to
go
through
all
of
them,
but
they
are
essentially
just
identifying
the
types
of
services
that
we
provide
as
a
city
where
our
critical
facilities
are
and
the
types
of
infrastructure
that
we
have,
that
might
be
at
risk
for
damages
in
certain
situations.
So
this
is
all
enumerated
in
the
plan
and
there
will
be
a
final
document
shown
for
the
City
Council
to
adopt
at
a
later
date,
but
after
FEMA
reviews
it
and
gives
their
blessing.
B
B
C
Right
what
we
have
here
is
I'm
gonna,
start
a
yearly
presentation
for
our
prior
year
of
snow
event.
So
actually
I
wanted
to
get
this
done
about
a
month
ago,
but
I
want
to
get
it
done
before
we
went
into
this
year's
snow
and
ice,
but
fill
you
in
on
a
few
things
about
this
summary
that
you
have
in
front
of
you.
Basically,
this
covers
2016
to
2017
from
November
18th
to
May
1st.
We
did
have
snow
on
May
1st
this
year.
So
I
don't
know
if
you
guys
remember
that,
but
it
was
short-lived.
C
C
C
We
might
get
ten
inches
and
you
know
overnight
that
you
might
lose
three
inches
of
snow
just
due
to
melting
and,
of
course,
the
brine,
the
pre
and
post-treatment
of
brine
that
we're
already
seeing
affects
positive
effects
from
the
brine
which
we
haven't
had
or
haven't
gotten
to
use
it
a
lot
yet.
But
we're
excited
about
that
so
anyway,
let's
see
here
actually
I,
don't
know.
If
you
guys
can
see
this,
it
is
a
bit
small,
but
you
do
have
the
documents
in
front
of
you
that
you
can
look
at.
C
C
The
days
of
the
week,
like
I,
said,
that's
very
important
and
that's
two
of
the
holidays
that
gets
expensive,
but
we
also
put
time
frames
on
here
when
we
started
clearing
the
snow
and
when
the
streets
and
alleys
and
parking
lots
were
cleared
from
curb
to
curb
these.
These
do
reflect
that
time
frame.
You'll
see
on
most
these,
the
first
event,
we
did
not
have
the
documented
ending
time,
but
it
does.
C
You
know
this
type
of
layout
gives
you
an
idea
at
the
end
here,
I'll
give
you
a
little
rundown
of
averages
for
snow,
because
people
always
wonder
what
does
it
cost
to
plow
two
inches
of
snow
or
what
does
it
cost
to
plow
ten
inches
of
snow?
This
gives
you
a
good
idea
of
what
that
generally
would
average
out
to.
C
Let's
see
here,
I'm
not
going
to
go
through
each
page,
but
I
will
go
through
a
few
pages
and
give
you
some
highlights
on
snow
event,
number
two
we
had
six
and
a
half
inches
of
snow.
These
readings
are
official,
no
readings
for
snow
in
our
area,
so
they're,
accurate,
we've
we've
come
up
with
a
little
different
amounts
that
we
figured.
We
had.
C
You
know
some
more,
some
less
so
but
like
a
six
and
a
half
inch
snow
event
cost
just
shy
of
forty
thousand
dollars
to
clear
and,
of
course,
contractor
charges
were
nineteen
thousand
four
hundred
and
sixty
one
dollars
of
that
total.
So
it's
quite
expensive
and
you'll
see
on
the
bottom
right
hand,
corner.
We
do
have
a
chart
showing
each
event
we
broke
it
down.
C
Let's
see,
take
you
through
what
did
we
have
here
event
number
four,
this
one's
kind
of
interesting
because
you'll
see
the
total.
This
was
just
rain
and
ice,
but
this
was
over
a
three
day
time
span
and
we
put
down
over
$8,000
worth
of
sand
and
salt
mix.
The
overtime
wages
were
just
shy
of
$3,000
and
standard
wages
were
under
$1,500,
but
this
occurred.
If
you'll
see
the
days
of
the
week,
that's
occurred
on
a
Sunday
through
a
Tuesday,
so
of
course
on
a
Sunday
you're.
C
D
C
D
C
C
C
We
had
10
city
employees
and
other
days
12,
you
know,
and
generally
our
staff
is
there
if
they're
in
town,
even
if
they're
sick
a
lot
of
times
they're
at
work,
but
that's
when
we
need
them,
so
the
guys
try
their
best
to
get
to
work
so
but
yeah,
let's
see,
did
I
finish
all
the
ice
event,
but
I
thought
it
was
interesting
on
terrain
and
ice
event,
just
what
it
costs.
You
know
in
this
case,
even
that
was
expensive.
C
But
now
this
was
prior
to
us
having
the
brine
system
in
place
later
in
the
season
you'll
see
we
had
the
brine
in
place
and
just
towards
the
end,
but
I
think
it
was
effective.
Let's
see
here,
event
number
five
was
a
four
inch
snowfall,
which
costs
shy
of
$28,000
event.
Six,
we
had
an
inch
and
a
half
of
snow.
We
did
not
plow
it.
We
just
sanded
salt
and
sand.
There
was
no
Brian
in
that.
C
Think
I
had
passed
two
we
had
an
event
last
year
that
we
got.
We
were
able
to
get
done
in
just
over
30
hours.
But
if
you
look
at
that
event,
the
timeframe
here
is
its
event
number
five.
We
started
cleanup
efforts
at
5:00
a.m.
in
the
morning
on:
let's
see
what
day
was
at
it,
Monday
and
because
of
the
timing
of
the
storm
and
everything
that
was
a
four
inch
snowfall,
we
were
done
in
thirty
hours
and
that's
with
everybody
going
home
to
sleep
is
you'll
notice.
C
Most
of
these
are
two
full
days
of
cleanup,
so
you'll
have
just
over
you're
over
50
hours
in
general,
so
let's
see
go
to
event
number
seven,
which
was
a
five
inch
snowfall.
That
was
forty
three
eight
I
think
I
mentioned
that
one
yeah
I
did
event
eight.
Now
that
one
we
did
just
sanding
operations
within
plow,
but
that
event
came
into
just
about
seven
thousand
dollars,
which
was
about
half
of
the
most
expensive
de-icing
event.
We
had
so
event
number
nine,
ten
and
eleven
are
all
very
cheap.
Those
were
basically
the
temperatures
were.
C
You
know
we're
in
late
February
early
March,
the
temperatures
are
getting
higher,
the
small
amount
of
snow
we
had,
we
just
did
a
minimal
amount.
We
did
some
you'll
see
on
event
number
nine.
We
did
some
post
treatment
with
the
brine
system
and,
of
course,
everything
was
melted
by
noon.
So,
but
probably
the
most
interesting
one
in
here
is
the
event.
Number
twelve
was
ten
inch
snowfall
now
this
was
this
is
in
March
mid-march.
C
So
our
average
on
a
five
to
ten
inch
snow
event
was
forty
one
thousand
eight
hundred
dollars
to
clear,
so
I
thought
that
was
kind
of
interesting
snow
events
that
were
basically
we
try
to
plow
two
plus
inch
events
depending
on
the
type
of
snow
if
it's
wet
and
heavy
and
and
if
it's
getting
slick,
two
to
four
inch
snow
events
cost
averaged
about
what
did
I
have
here.
Thirty
thousand
I
think
just
over
thirty
thousand
yeah
so
and
as
far
as
the
brine
goes
we're
shooting
for
about
fifty
gallons
per
Lane
mile
last
year.
C
What
we
put
down
was
roughly
sixty
six
gallons
per
Lane
mile
right
now
that
brine
to
mixes
for
for
the
water
and
the
salt
solution
or
the
rock
salt
is
about
ten
cents
per
gallon-
is
what
it
costs
us.
So
hopefully,
this
this
document
they'll
give
you
some
insight
on
what
it
costs
us
to
do:
snow
and
ice
management
and
removal.
C
If
you
take
a
look
one
other
thing,
page
15
is
kind
of
interesting
because
it
breaks
down
the
minimal
snow
and
ice
events
and
then
also
the
major
snow,
nice
events
and
it
gives
you
an
idea
of
where
our
dollars
are
spent
on
each
event
and,
of
course,
staffing.
You
know
if
you
look
throughout
this
thing,
you'll
see
when
we
when
we
worked
over
a
weekend,
that's
when
it
got
expensive.
C
You
know
that's
where
the
biggest
expense
comes
in
staff
over
the
weekends
and
we
had
the
the
first
five
events
of
last
year,
we're
all
on
a
weekend
or
holiday,
so
we
were
plowing
on
on
weekends
and
holidays
and
that
got
expensive
in
a
quick
hurry.
So
our
total
last
year,
last
page
here
was
two
hundred
fifty
three
thousand
five
hundred
and
seven
dollars
and
81
cents
for
our
contractor
charges,
cutting
edges,
brine
salt
and
sand
mix,
overtime,
wages,
standard
wages
and
feeling
gas
that
just
one
other
thing
I
was
gonna.
C
That
was
word
day,
so
if
we
had
each
day,
we
kept
track
of
how
many
contractors
we
we
had
hired,
and
we
have
all
that
information.
We
tracked
everything
on
this
stuff
about
anything
you
could
imagine
we
had
tracked
but
so
like.
If
we
had
on
him
on
a
Monday,
the
start
of
plowing,
we
might
have
had
ten
contractors
and
on
the
next
day
we
might
have
had
only
seven
contractors.
A
B
Rob
I
I
know
several
the
sat
in
through
a
president
with
the
presentation
about
a
Sioux,
Falls
Street
superintendent,
this
summer
very
interesting,
a
presentation,
some
good
takeaways
from
your
department.
As
far
as
things
that
can
be
utilized
here
in
Watertown
there,
you.
C
Know
really
the
the
biggest
thing
that
I
learned
from
those
guys,
obviously
the
the
way
they
do
their
zone.
Plowing
is
quite
interesting.
I
think
that
can
work
in
parts
of
their
community
ours.
Certain
parts
that
could
but
where
we
would
struggle
and
I
think
would
be
problematic-
is
to
go
to
a
zone
plowing
where
you
do
streets
and
avenues
is
like
the
downtown
areas
where
you
don't
have
people
don't
have
a
lot
of
places
to
park
other
than
a
public
parking
lot
or
out
in
front
of
their
place.
It
would
be
difficult.
C
You
know,
those
are
things
we're
looking
at
is
to
see.
Could
we
implement
zone
plowing
and
be
more
effective,
get
stuff
done
faster?
That
stuff
we're
looking
at
the
brine
of
course,
they're
using
they're
using
calcium
chloride,
along
with
their
their
brine
mix,
which
is
very
corrosive,
but
it
takes
the
temperatures
down
further
we're
good
down
to
about
15
degrees
with
Brian.
We
could
get
to
a
lot
colder
Tampa
fee
if
we
do
an
additional
five
or
ten
percent
mix
of
calcium
chloride
in
there,
but
it'll
get
very
corrosive
so,
but
it
will
clean
ice.
C
C
I
think
their
budget
for
the
year
was
15
million
for
snow
removal.
Wasn't
it
yes
and
I
should
have?
Actually
that
would
have
been
interesting
to
compare
some
of
that
stuff
from
their
information
with
ours.
But
you
know:
there's
no
budget
I,
think
it's
like
15
million
dollars
a
year
and
you
know
we're
spending
with
what
I've.
Given
you
here
under
300
thousand.
You
know
and.
C
A
E
Traveled
with
a
crew
about
four
years
ago,
just
to
get
a
perspective
on
this
and
the
thing
I
took
away.
That
is
when
people
leave
their
cars
in
the
street.
It
does
mess
things
up
because
we
have
to
go
back
after
the
fact.
It'd
be
hard
to
put
a
dollar
figure
on
that,
but
it
does
add
and
meaningfully
soul
to
the
cost
of
a
snowball
right.
F
Yeah
I
would
say
in
cooperation
with
the
street
department,
and
you
know,
with
Rob's
Department
now,
but
no
advance
notices,
that
streets
are
gonna,
be
clean
and
in
the
police
department,
as
well
put
in
our
base
book
and
every
other
social
media
site
that
we
can
get
the
word
out.
I
think
that's
helped,
but
as
far
as
ticketing,
you
know
we
might
take
it.
Maybe
40
50
cars
during
an
event,
but
as
far
as
towing
goes
most
of
the
people
remove
their
vehicle.
C
One
thing
I
was
going
to
say
too,
is
the
the
the
two
to
five
that
one
away
a
few
years
ago
was
was
a
little
difficult.
You
know
I,
we
still
did
have
issues
with
cars
and
stuff
uptown.
So
that's
something
that
I
know
was
helpful
to
the
Uptown
people
that
live
in
apartments
and
stuff.
You
know
uptown,
but
that's
something
I
wanted
to
mention
too,
with
this,
so
we're
making
it
work
either
way.
So.
B
Rob
I've
got
one
more
question.
I
know.
Last
week
the
the
public
service
announcement
came
out
as
far
as
snow
removal
coming
up
to
swinter.
Can
you
explain
again?
You
went
to
the
streets
in
Avenue
as
far
as
which
days
those
are
plowed
go
through
Derby
downs
and
the
Lake
area.
Again,
as
far
as
what
the
you
know,
how
that's
handled
out
there,
because
those
are
independent
contractors
out
there
right.
C
On
our
policy
is
Monday
Wednesday
Friday
we
do
streets
and
the
opposite
days
of
that
we
do
Avenue
is
you
know,
Sunday's?
We,
we
obviously
would
plow
on
Sundays
when
we
need
to
a
lot
of
times,
we'll
plow
and
do
try
to
get
the
highways
and
snow
routes
done
and
send
the
guys
home
and
then
pickup
on
Monday
and
go
old.
C
So
when,
when
that
contractor,
does
that
he
also
does
derby
downs
and
summer
wood
development
and
the
the
the
little
developments
around
the
lake,
he
picks
those
up.
At
the
same
time,
we
do
the
same
thing
in
town.
We
have
started
picking
up
this
year.
Now
we
do
everything:
River
Ridge,
North,
Ridge,
Eastwood's,
Dakota
Commons
camp
place.
We
do
all
those
areas
now
with
snow
gates,
so
we
do
pick
those
up.
It's
tough
up
in
in
River
Ridge
a
lot
of
times
because
wind,
we
have
a
lot
a
lot
of
times.
C
If
we
had
three
inches
in
town
where
we
can
use
the
snow
gates
a
lot
of
times,
it
doesn't
always
work
out
there,
so
we're
forced
at
times
just
don't
put
the
snow
gate
up
and
go
because
of
the
blowing
snow.
But
we
do
pick
those
up.
Generally,
we've
been
picking
those
up
trying
to
get
all
those
developments
on
the
first
day
the
problem
we're
having
is
we
run
out
of
time
to
get
all
those
developments
they
don't
when
the
guys
are
up
like
at
River
Ridge.
C
We
don't
break
that
down
in
the
streets
and
avenues
and
that's
something
we're
looking
at
changing
in
our
policies
that
maybe
we
would
hit
those
certain
develops,
developments
on
streets
or
avenues
day
so
say
like
North
Ridge.
If
we
hit
that
on
a
streets
day,
maybe
we
would
get
Eastwood's
on
an
avenues
day.
So
we
have
the
same
team
that
generally
picks
up
most
that
east
side
of
town.
The
east
team
picks
up
north
ridge,
Eastwood's
dakota
Commons
camp
place.
You
know
all
down
that
hillside,
so
so.
B
C
Okay
and
that's
where
we
want
to
change
our
policy,
so
it
reflects
how
we
normally
would
hit
those
the
first
day
of
plowing
we
get
summer,
wood
and
and
derby
downs.
We
hit
that
on
the
first
day
of
plowing
is
generally
what
we
do
so
the
whole
thing,
not
just
streets
or
avenues.
We
hit
the
whole
thing
so
that
that
is
difficult
to
for,
for
for
people
that
are
parked
there.
C
G
I'll
make
a
comment
Rob.
What
really
stands
out
when
I
look
at
this
report
is
that
once
you're
fully
engaged,
you
know
those
three
four
inch
snow
falls
all
the
way
up
to
the
ten.
You
did
not
lose
any
efficiency
that
10
inch
snowfall
you
handled
just
like,
as
if
it
was
a
three
or
four
inch
snowfall,
and
that's
amazing,
to
see
that
on
paper,
because
that
I
don't
think
people
perceive
you
know
they.
They
see
the
ten
inch
snowfall
and
they
go.
C
I
thought
that
was
interesting
to
what
you're
saying
there
Shane,
because
you
notice
the
the
costs
and
stuff
to
the
timeframes
were
in
that
fifty
our
time
timeframe
and
then
also
the
the
cost
you
know
or
ranging
from
thirty-nine
for
up
to
forty
three
eight
I
believe
so
for
a
total
cost,
which
was
quite
interesting
from
a
five
to
a
ten
inch
snow.
So
so
yeah.
It
was
really
it
opened
my
eyes
to
when
we
got
this
finally
got
this
all
put
together
on,
what's
really
happening
there.
E
C
Know
we
budget
I
believe
for
the
the
contractor
portion
of
this
around
250,000
a
year,
but
when
you
add
in
all
of
our
expenses,
I
actually
do
have
the
data
to
put
together
the
two
years
prior
to
that.
We
just
never
put
it
all
together
in
a
presentation
form,
but
we
could
do
that
and
it'd
be
interesting
to
see
how
we've
you
know,
progressed,
cost,
wise
and
and
some
of
the
changes
we've
implemented
and
see
how
that
affects
things.
I.
E
C
A
A
Thanks
Rob,
okay.
The
next
item
on
the
agenda
is
the
discussion
on
the
visit
to
Brookings
the
city.
Looking
at
the
city,
county
government
building
and
Bruce
Bueller
had
a
PowerPoint
that
he
was
going
to
give
and
he
wasn't
able
to
come
tonight
and
I
see
there's
people
in
the
audience
that
probably
came
to
hear
it.
I,
don't
know
if
you
were
planning
to
participate
and
Bruce
who
I
didn't
get
a
chance
to
visit
and
Mike
did
you
go
Bruce
suggested
that
we
postpone
it
for
another
meeting?
A
G
E
H
A
Of
where
to
put
it
and
cost
estimate
for
how
much
to
do
it
may
be
scoped
out
in
phasing
how
we
would
do
it
and
budget
for
it,
and
and
I
thought
it
was
a
really
good
turnout
and
the
consultant
confluence
is
teaming
with
infrastructure
design
group
to
do
this.
Study
for
us
and
confluence
mentioned
several
times
afterward,
as
we
were
cleaning
up
that
they'd
never
had
such
a
positive
public
meeting
a
lot
of
times
in
those
public
meetings.
A
You
get
a
lot
of
positive
input,
but
you
also
get
balanced
out
with
the
negative
and
there
was
very
little
negative.
There
was
just
a
lot
of
yeah.
We
need
this
and
the
people
that
you
know
they.
They
maybe
had
different
ideas
about
where
the
main
route
should
go,
but
nobody
was
disagreeing
that
it
needs
to
happen.
So
that
was
really
good
to
see
that
the
community
has
been
asking
for
that
project
and
looks
like
it's.
A
B
Just
a
comment
about
that
meeting:
what
I
was
encouraged
by
was
yes,
one,
the
the
turnout
and
the
enthusiasm
about
getting
the
project
done
from
a
financial
standpoint.
It
was
nice
to
hear
that
there
are
possibly
any
number
of
sources
out.
There
are
resources
out
there
that
would
help
fund
this
project
to
some
extent
as
we
go
forward,
but
word
of
caution,
I
hope.
People
don't
think
that
okay,
now
that
we've
got
we're
laying
out
a
plan
that,
by
the
end
of
next
summer,
for
example,
it's
going
to
be
done.
A
I
I
F
A
E
What
strategies,
what
they
try
to
track
to
town
they
just
were
so
well
thought
out
and
not
every
plan
works
out
exactly
as
you
put
it
down
on
paper,
but
there's
worked
out.
Pretty
close
I
walked
out
of
there
just
so
enthusiastic
about
doing
some
long-term
planning
and
I
know
Sara.
That's
been
a
big
thing
for
the
mayor
and
we've
talked
about
it.
So
what
I
think
the
suggestion
is?
We
maybe
grab
a
handful
of
people.
E
We
go
up
to
savage
Minnesota
and
we
have
them
walk
through
their
plan
and
then
again
jump
in
a
car
go
around
and
tour.
What
they've
been
doing
doesn't
mean
they
do
everything
right
their
communities
about
the
same
size
hours,
although
they
are
in
the
Metro
environment,
but
in
terms
of
laying
out
and
executing
a
good
plan,
that's
a
great
place
to
go.
So
that's
what
I
think
we
ought
to
do.
Is
you
ought
to
grab
a
couple
car
loads?
E
A
A
Things
are
going
along
smoothly
and
we've
got
several
incentives
and
we've
got
the
Watertown
Bucks,
where,
if
person
boards
an
airplane
in
Watertown
between
now
and
actually
from
November
1st
until
November
27th
of
this
year,
they
if
they
save
their
boarding,
pass
and
bring
it
to
the
Chamber
of
Commerce,
they
can
trade
it
in
for
25,
Watertown
bucks
and
hopefully
that
will
encourage
people
to
use
the
service
and
also
to
shop
in
Watertown.
We
want
people
to
shop
here,
so
that's
investment
that
the
council
voted
on
and
made
at
the
last
meeting.
A
E
Traded
email
with
one
of
their
execs
today
and
there's
two
games
on
there
now
one
one
Nuggets
game,
one
Avalanche
game,
but
they'll
be
adding
more
as
we
go.
So
even
as
early
as
late
tomorrow,
we
should
see
a
couple
two
or
three
more
games
get
on
there
and
those
are
group
discounts,
but
you
don't
need
to
be
a
group
and
one
or
two
people
can
buy
and
get
that
discount.
E
So
they're
doing
a
special
thing
for
us
and
those
are
discounts
up
to
36%
I'll
be
going
to
an
avalanche
game
here
at
the
end
of
November
and
I've
not
been
in
that
arena.
I'm
told
it's
a
very
nice
arena,
but
it's
right
downtown,
there's
a
lot
of
things
to
do
around
it.
So
if
you're
looking
for
a
you
know
a
good
good
trip
short
trip,
you
can
head
out
there
and
help
us
with
employments,
but
also
there's
a
lot
to
do
down
there.
If.
A
You
visit
the
fly,
8ey
comm
website.
You
can
see
a
calendar
of
what's
going
on
in
Denver,
there's
a
lot
going
on
in
Denver,
music
arts
food
lots
of
stuff
there.
So
if
you're
looking
for
a
getaway,
that's
on
there,
but
you
don't
have
to
go
to
Denver
or
you
can
go
anywhere
and
take
advantage
of
this
promotion,
even
just
flying
appear
to
take
in
the
trees
at
the
Capitol
that
works
too.
Sir,.
E
E
Its
Watertown
Pier
Denver
we're
competing
for
the
same
seats
to
that
Denver,
either
a
destination
or
hub
along
with
peer,
so
peer
buys
buys
all
those
tickets
we
can't
get
to
Denver
if
there's
not
any
seats
left,
but
that
Watertown,
the
pure
leg
is
all
ours.
So
we're
encouraging
people
to
look
for
reasons
to
go
to
Pier.
If
you
got
business
out
there,
it's
a
very
inexpensive
way
to
get
there
also
just
other
things,
because
that's
those
seats
we
don't
have
to
compete
for
and
that
could
make
a
difference
in
our
count
as
well.
A
So
I
encourage
everybody
to
use
the
airport
and
the
flight
is
very
comfortable
and
smooth.
It's
a
jet,
it's
free
parking,
the
bags
are
free,
it's
it's
a
good
deal
so
and
it
helps
our
airport
and
if
we
want
better
service-
and
we
got
to
utilize
the
service
that
we
have
to
show
that
there's
a
demand
for
it
and
then
the
service
will
increase.
So
if
you're
considering
it
go
for
it
anything
else,
anyone
wants
to
talk
about.