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From YouTube: Career Development with Pattie Egan
Description
In this interview, Jacie Bandur on the Learning & Development Team interviews Pattie Egan, Vice President, People Operations, Technology & Analytics to learn more about what their career development journey has looked like. To ask Pattie any questions, check out the Async AMA issue: https://gitlab.com/gitlab-com/people-group/learning-development/programs/-/issues/8.
A
Hi,
I'm
jc
bander
on
the
learning
and
development
team
here
at
get
lab
and
I'm
joined
by
patty
egan.
Vice
president
people
operations,
technology
and
analytics
today
we're
going
to
be
talking
about
paddy's
career
development.
So
could
you
start
off
by
telling
us
what
your
career
development
has
looked
like
to
date?
B
Thanks
so
much
boy,
it
certainly
has
not
been
a
straight
line
for
me.
I
actually
started
in
with
a
computer
science
degree
and
it
ended
up
pretty
early
on
in
the
people
team.
Doing
you
know,
development
for
tools
for
people
programs
and
at
the
time
I
felt
that
my
skill
set
was
pretty
unique
and
unusual
for
a
people
team.
B
But,
as
you
know
now
today,
many
years
later
as
time
marched
on
and
become,
it
became
much
more
of
a
needed
skill
set,
and
today
people
operations
is
a
very
common
team
for
companies
really
needing
to
focus
on
scalability
efficiency
and
team
member
experiences
so
kind
of
landed
in
an
area
that
was
unbeknownst
to
me.
A
growing
area
of
opportunity.
B
A
Helping
us
that's
awesome,
so
what
intentional
steps
have
you
taken
throughout
your
career
to
get
where
you
are
today.
B
Great
question
so
I'd
say
it
started
with
a
real
desire
to
learn
and
to
to
delve
deep
into
my
own
personal
development.
So
when
I
started,
I
had
a
a
little
bit
more
of
a
unique
start.
I
worked
full
time
and
went
to
school
full
time,
so
it
wasn't
your
normal
get
out
of
high
school
or
get
out
of
primary
school
and
go
over
to
college.
B
I
didn't
do
that
right
away
and
I
tried
to
do
both
and
while
it
was
hard,
I
knew
that
if
I
just
kept
going
that
it
would
be
worth
it
and
it
has
been,
but
that
also
embedded
me
at
this
real
true
desire
to
continually
learn
so
I'll,
never
get
to
a
point
where
I
think
I
I've
learned
all.
I
need
to
learn
even
at
this
late
stage
of
my
career,
I
think
there's
always
room
to
grow
and
to
learn
and
do
things
differently.
B
So
that's
been
a
key
cornerstone
of
my
careers,
just
really
always
leaning
in
to
learn.
In
fact,
I
went
back
to
school.
Probably
oh,
it's
probably
been
10
years
ago,
and
I
I
got
my
mba
to
just
further
my
my
learning.
So
that's
been,
like,
I
said,
a
cornerstone
of
my
career.
B
I
also
knew
early
on
that.
I
was
never
going
to
be
the
best
programmer
and
noticed
that
I
was
enjoying
other
things
more,
such
as
leading
teams
or
solving
business
problems
the
most
and
when
I
focused
on
utilizing
the
skills
that
I
was
innately
better
at
than
programming,
I
became
more
successful
and,
more
importantly,
more
happy
since
moving
into
leadership
roles.
B
I've
experimented
with
other
roles
such
as
people,
business,
partner
or
focusing
on
mergers
and
acquisitions,
maybe
even
a
little
bit
of
time
in
the
compensation
arena,
but
I
was
always
drawn
back
to
operations
and
during
my
mba
program
I
once
asked
a
professor:
could
somebody
be
successful
at
a
company
that
did
not
share
their
values
and
his
answer
has
always
resonated
with
me
and
he
said
patty.
You
can
be
successful
anywhere,
but
you
will
be
happiest
when
values
align,
and
that
has
always
resonated
with
me.
A
Wow,
that's
really
great
advice.
I
love
that.
So
on
that
note,
is
there
advice
that
you
have
for
team
members
at
gitlab
who
are
working
on
their
career
development?
A
B
So
these
are
obviously
based
on
my
experience,
so
hopefully
at
least
one
of
these
will
resonate
with
with
others
focus.
I've
touched
on
this
already
focus
on
what
you
like
to
do,
not
what
others
feel
you
should
pursue.
B
Never
stop,
learning
approach,
everything
with
an
inquisitive
mindset,
there's
always
room
to
do
something
that
nobody's
ever
done
before,
know
your
stakeholders
and
what
they
need.
Most
from
you.
I
always
start
new
stakeholder
relationships
with.
What's
working,
what's
not
conversation
to
understand
their
point
of
view,
because
I've
also
learned
that
it's
rare
to
be
elevated
to
a
level
or
a
job
that
you
want
without
others
supporting
you
in
the
process.
B
So
it's
important
to
have
those
stakeholder
relationships
as
as
not
only
supporting
you,
but
also
helping
them
get
what
what
they
need
start
each
new
working
relationship,
whether
it's
a
manager
or
a
peer
or
a
direct
report
with
the
same
inquisitive
mindset,
ask
them
how
they
like
to
work.
What
are
their
pet
peeves?
What
do
they
need
most
from
you
and
don't
be
afraid
to
tell
them
what
you
also
need
from
them.
B
Building
trust
to
me
is
more
important
than
than
capability
or
skill
set,
and
so
building
that
trust
early
on
is
is
has
always
served
me
well.
B
Pay
it
forward
is
a
is
a
another
thing
that
I
believe
I've
had
many
mentors
in
my
career,
whether
they
were
formal
or
informal,
and
I
think
sometimes
the
informal
ones
are
the
ones
that
that
mean
the
most
because
they're
the
manager
that
you
love
working
with
or
the
person
who
will
tell
you
the
truth,
even
though
you
don't
want
to
hear
it-
and
I
wouldn't
be
here
without
them,
without
every
single
one
of
them,
helped
me
get
here
and
then
finally
I'd
say-
and
this
is
one
that
I
see,
others
struggle
with
a
lot-
and
I
struggled
with
it
early
in
my
career
and
I've
learned
to
really
focus
here.
B
Listen
more
than
you
speak
because
you're
not
learning
when
you're
speaking
unless
you're
asking
a
question,
and
it
gives
you
time
to
absorb
and
to
reflect
on
the
information
and
maybe
even
adjust
your
approach
and
that
will
innately
make
you
more
successful
because
you're
you're
listening
and
changing
your
approach
based
on
who
who's
asking
you
the
information.
So
I've
learned
I've
learned
to
listen.
B
Just
active
listening
has
been
such
a
huge
benefit
to
me
and
to
the
people
that
I
work
with.
So
I
didn't
want
to
go
without
mentioning
that
really
basic
skill
set
that
has
has
helped
me
immensely.
A
Yeah,
that's
awesome,
all
those
are
really
really
great
tips
and
those
are
all
the
questions
I
had
for
you
today.
So
I
just
want
to
say
thank
you
so
much
for
taking
the
time
to
talk
with
me
today.
I
think
this
information
will
be
really
helpful
for
get
lab
team
members
that
are
looking
to
grow
their
careers
here.
Awesome,
I
sure
hope
so.
Thank
you
very
much.