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From YouTube: Support Ops Sync - 2022-09-20
Description
Support Ops Sync - 2022-09-20
A
Hey
y'all,
it
is
the
20th
of
september,
possibly
where
you're
at
possibly
not
where
you're
at
no
one
knows.
Time
is
mysterious.
Welcome
to
the
op
sync,
so
just
some
things
to
kind
of
go
over.
I'm
working
on
finalizing
the
new
page
of
duty,
docs,
workflows
and
training
and
stuff,
I
hope
to
have
it
merged
by
the
end
of
week,
so
make
sure
to
give
the
mrs
a
read
through.
Let
me
know
if
anything
you
see,
there's
kind
of
confusing
or
not
clear.
We
obviously
want
those
to
be
as
understandable
as
possible.
A
A
That's
the
tentative
game
plan
for
that,
but
it's
gonna
be
hard
to
train
somebody
who's
on
maternity
leave,
because
I
don't
want
her
popping
into
work
just
for
training,
so
it
seemed
to
make
the
most
sense.
A
B
A
B
No,
he
did
okay.
A
Cool
as
it
is
approaching
october,
try
to
put
in
your
pto
for
the
holidays
you
plan
to
take
off.
I
know
it's
early,
but
obviously
the
more
advanced
notice.
We
have
the
better.
We
can
plan
for
coverage
and
the
like,
not
as
big
a
deal
for
the
ops
team.
A
A
So
if
you
plan
on
taking
off
christmas
or
boxing
day
or
thanksgiving
or
any
of
that
fun
stuff,
it's
good
to
put
in
the
pto,
I'm
sure
there
are
other
holidays
during
that
point
of
time,
but
the
only
ones
I
know
off.
The
top
of
my
head
are
christmas,
thanksgiving
and
boxing
day,
because
it
has
a
funny
game
and
it
is
not
about
boxing-
and
I
was
very
sad
about
that.
It's
about
packaging.
A
A
A
A
A
So,
okay,
there's
a
some
confusion.
I've
seen
with
the
team,
yes,
regional
holidays
do
not
consume
pto
time
when
you
put
them
in
pto
by
roots,
but
that
does
not
mean
you're
just
by
default
off.
You
need
to
put
them
still
in
pto
by
roots
so
that
we
can
see
them
and
know
that
you're
actually
taking
it
off
good
example,
is,
I
think,
like
veterans
day,
is
a
us
federal
holiday.
So
it
doesn't
use
pto
time
for
me
when
I
put
it
in,
but
I'm
gonna
be
working
that
day
anyway.
A
Jason
didn't
put
in
pto
I'm
going
to
assume
he
is
working
that
day.
That's
kind
of
the
assumption
we
go
so
you
know
it's
always
don't
ask
you
tell
kind
of
thing,
but
you
do
still
need
to
put
in
the
pto,
even
if
it
is
a
friends
and
family
day
or
whatever
that
way.
We
can
see.
Okay,
yeah
you
are
taking
that
day,
you're,
not
wrecking
you're,
not
using
a
different
day
or
whatever,
and
every.
C
A
C
Lyle,
I
was
going
to
say
pto
by
roots,
does
have
an
auto
add
function
so
like.
Let
me
just
share
my
screen
real
quick.
So
if
you
go
into
pto
by
roots
and
then
select
holidays,
it
will
show
you
all
of
the
holidays
and
you
can
bulk
head
by
region.
C
So
that
will
let
you
automatically
load
up.
Everything
for
your
region,
but,
like
jason,
was
saying
like
if
just
take
take
the
days
you
want
and
the
get
labs
holiday
policy
is
that
if
your
country
is
recognizing
holiday,
you
should
take
a
holiday,
but
in
support
we
also
have
to
be
aware
of
coverage
and
communicate
with
each
other,
probably
more
than
if
you're
working
like
as
an
sdr.
For
example,.
A
All
right,
so
beyond
that
the
change
level
stuff
should
be
coming
by
end
of
week
once
it's
merged
in
the
handbook
the
following
week.
So
next
tuesday,
wednesday,
whatever
day
it
is
for
you
we'll
go
over
what
all
that
means,
but
yeah
just
kind
of
letting
you
know
that
should
be
in
by
the
end
of
the
week.
I've
over
thought
my
mr
like
three
times
and
had
to
delete
it.
A
So
beyond
that,
we
are
still
working
on
hiring
another
readiness,
ops
person
in
a
mayor
so
keep
on
those
assessments
and
interviews,
because
no
one
likes
waiting,
I'm
sure
you
can
remember
when
we
were
hiring
you
and
how
terrible
it
was
the
delay,
even
if
it
was
a
short
delay,
every
minute,
you're
not
being
actively
part
of
that
is
just
nerve
wracking,
at
least
in
my
opinion,
so
you
know
pay
it
forward,
get
them
on
get
on
those
as
soon
as
you
can
all
that
fun
stuff.
A
And
for
team
appreciation
for
this
quarter,
we're
tentatively
going
to
be
doing
the
scavenger
hunt
pending,
there's,
not
a
greater
support
team
like
wide
appreciation
thing
being
done,
working
with
lyle
to
get
confirmation
on
that.
But
once
we
kind
of
have
more
information
I'll
make
an
issue
and
we'll
have
a
discussion
of
how
that'll
go
and
all
that
fun
stuff,
but
the
general
kldr
of
how
that
works.
Is
we
have
the
criteria
for
pictures
to
get
you
get
as
many
of
them
as
you?
Can
you
upload
them
in
one
of
these
meetings?
A
We
do
like
a
slideshow
and
show
them
all
that
one
probably
won't
be
recorded
depending
on
the
pictures,
because
some
people
don't
want
their
pictures
publicly
like
that.
But
you
also
expend
some
food.
C
A
Usually,
to
be
determined
by
who
actually
wins
it,
because,
where
you
are
located
depends
on
the
rewards
you
can
get
and
I've
before
toyed
with,
like
everybody
can
have
an
amazon
gift
card,
and
then
I
talked
to
like
wayman,
who
showed
me
the
prices
of
amazon
and
went
oh,
never
mind.
That's
not
necessarily
the
best
thing
for
some
reason,
so
we'll
do
something
for
the
reward
person
depending
on
their
region
and
what
it
is
they
want,
and
all
that
fun
stuff.
A
Cool,
that's
all
I
see
on
the
agenda,
but
does
anybody
have
any
comments?
Questions
concerns
feedback,
thoughts.
A
A
B
Yeah,
I
just
lost
the
it's
gross,
but
I
lost
the
top
of
the
tub.
Oh
yeah,
not
a
lot
of
walking,
it's
broken
and
it's.
But
it's
fine
like
it's
mostly
stuff.
That's
just
gonna
heal
just
lost
a
toenail
forever.
B
Yeah
I
was
mowing
the
lawn
and
flip-flops
and
then
I
was
done
and
I
should
have
just
started
edging
the
you
know
I
should
have
went
and
got
the
edger,
but
I
was
like
I
can
just
do
this
with
the
mower
and
then
it
almost
ran
over
some
wires,
so
I
kind
of
yanked
it
and
then
it
was
going
to
fall
on
them.
So
I
just
like
put
my
foot
up
to
kick
it
back,
so
it
wouldn't
land
on
the
wires
and
my
foot
just
went
pulled
up
into
the.
A
A
B
A
B
A
Nah,
I
mean
hindsight's,
always
a
fun
fun.
Little
thing.
I've
definitely
had
moments
of
man.
I
just
shouldn't
have
done
that.
That
was
the
answer
to
that.
I
just
shouldn't
have
but
yeah
nabil
says
your
buds
are
still
kind
of
broken,
but
he
said
his
weekend
was
good
alyssa.
How
was
your
weekend.
D
A
C
It
was
good
we
had
our
charity
ride
that
I
posted
in
slack
the
other
week.
C
So
thank
you,
everyone
who
donated,
I
don't
have
the
final
numbers,
which
is
why
I
haven't
put
a
thank
you
up,
but
I
think
in
total
we
raised
like
almost
forty
five
thousand
000.,
so
I
think
that's
actually
our
best
year
so
far
and
we
changed
before
we
were
with
like
it
was
this
thing
that
another
charity
helped
organize
and
they
took
a
larger
percentage
and
now
we
kind
of
went
on
our
own,
and
so
we
don't
lose
that
percentage.
So
high
high
number
raised
and
less
gets
taken.
So
very,
very
happy
with
that.
C
No,
I
was
not,
I
got
I
got
the
number
one
was:
are
the
teenage
boys
in
the
building,
of
course
they're
so
happy
and
snooty,
and
then
I
think
my
kid,
my
kids
definitely
beat
me.
C
Yeah
we
do
well,
we
have.
We
do
three
events
a
year,
so
this
is
the
like
the
one,
that's
the
easiest
to
just
like
post
and
share
it's
just
at
the
charity
bike
ride.
But
we
also
do.
We
have
a
zoom
evening
where
we
kind
of
talk
about
different
resident
stories
and
talk
a
little
bit
about
what
we
do.
And
then
we
have
a
dessert
night
where
we
invite
people
on
site
to
like
hear
some
of
the
same
stuff,
but
in
a
little
bit
different
format.
D
C
A
B
C
A
Right
on,
I
guess
I
should
say
what
my
weeknd
was.
I
didn't
do
a
whole
lot.
I
cleaned
and
started
trying
to
organize
the
garage,
but
that's
gonna
be
like
a
multi-weekend
multi-day
thing
clutter.
Just
from
having
gathered
stuff,
I
went
to
like
access
our
freezer
and
had
to
move
like
two
bikes
and
a
punching
bag
and
a
bunch
of
stuff
just
to
get
a
pound
of
meat,
and
I
was
like
well.
This
clearly
isn't
going
to
work
out,
because
my
first
thought
was
not
took
that
long.
A
To
get
me,
it
was
the
water
free.
The
water
heater
is
right
by
that.
If
there's
an
emergency,
I
really
shouldn't
have
to
move
that
much
stuff
to
get
to
it.
So
I'm
working
on
that
which
is
not
fun
because
organizing
my
house
has
never
been
my
specialty.
I
can
organize
my
computer
and
organize
other
things,
but
when
it
comes
to
my
house,
chaotic
mess
has
always
been
my
go-to
that
doesn't
work
very
well.
A
D
A
I
used
to
have
one
that
had
a
glitch
in
it
where
the
first
like,
if
it
detected,
was
it
metal,
it
would
beep.
So
I
used
to
put
it
right
on
my
necklace,
so
it'd
be
like,
but
that
was
actually
a
pretty
severe
glitch
that
thing
it
shouldn't
have
been
doing
that
so
I
was
like.
I
should
probably
get
a
better
one,
because
this
definitely
isn't
detecting
correctly.
A
A
I
don't
know
where
I
got
it
from
either,
because
my
dad
never
did
that.
It
came
from
somewhere
yeah.
That's
mostly
my
weekend,
just
organizing
stuff
up
until
october
8th
when
we
go
to
wren
fair,
like
my
weekends,
are
going
to
mostly
be
yours
october,
8th
when
we
go
to
red,
fair
I'll,
have
like
pictures
and
fun
stuff,
but
until
then
chores.