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From YouTube: Support Ops Sync - 2023-07-25
Description
Support Ops Sync - 2023-07-25
A
A
The
removal
of
Select
and
open
partner
forms
has
been
delayed
and
is
now
slated
for
September
1st.
So
not
this
deployment,
but
the
next
upcoming
deployment,
but
the
next
and
then
just
a
summary
of
the
changes
that
we
are
implementing
in
the
deployment.
That's
coming
up
on
August
1st
we're
migrating
to
agent
work
to
Pace
we're
enabling
the
emergency
form
for
end
users,
so
they
can
just
file
an
emergency
ticket
through
the
web
form.
A
We've
moved,
cindesk's,
Global,
light
agent
provisioning
to
service
desk
incentives
up
here,
we're
adding
on
call
information
to
the
go
slackbot
thing
that
we
post
every
day
and
we're
adding
state
to
the
account
deletion
form
we're
adding
an
automation
to
Auto,
delete
gdpr
issues
after
five
years,
so
after
they've
been
closed
for
five
years
and
we
are
adding
an
account
deletion
request,
type
for
deceased
persons.