Greetings all my name is jason carter. I'm the support operations manager here at git lab and today we're going to cover deactivating items in these investing repos. It's not overly difficult, but it is very specific on how you have to do it doing it incorrectly can actually cause problems. So we want to make sure we do this right. So what we've got here is our zendesk triggers repo, and I picked this one at random.

It doesn't matter the process is the same for all of them, but let's say what we want to do is and we'll go into the unsorted. We want to disable this notify, select users about blah blah blah blah. So what we'll do is click the web ide.

Now we're going to locate the folder, here's the notify, select user. So what we're going to do first is click these dots by it and hit rename slash move now. What we need to do is just change where it says active gear to inactive, we're going to rename the file, and if we uh go into here, we can see you know unsorted there. It is right here if we click it here, we can see how it still says active. True.

All we want to do is change that to false from here then commit activating trigger or training.

Cool so we'll commit that to a new branch.

In our description here.

Make sure our labels are right and all this and then it'll be put in draft mode once you're ready to uh you know, make sure you send it to yourself make sure both these boxes are checked, submit your merge request, and uh you know once you're ready for ops whomever to review. Go ahead and you know market is ready and then ops will review it and look through it make sure everything's good to go approve it merge it depending on what exactly we're doing here.

You'll notice here it says, uh triggers active unsorted blah, blah blah was moved to triggers inactive, and it says the active has been changed to false. Now it's important to do this in the exact order I did, namely move the file then edit. The file, if you do it in the reverse order, the web id actually will not save your active is changed to false here. What you'll actually see is it's, you know, moved the file but didn't make the changes. We don't want that. So make sure you do that in the right order.

That's really all there is to this. um That's pretty much deactivating. It once approved and merged it'll change it zendesk everything will be good to go, but yeah, that's that's all there is to it. um I hope you found this educational if you need any assistance reach out this courtops reach out to the channel reach out to myself always willing to help hope uh hope. You find this useful and look forward to seeing you in the next video.