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From YouTube: Support Ops - Zendesk - Editing extensions and webhooks
Description
Jason Colyer, Support Operations Manager, takes us through how to edit Zendesk extensions and webhooks
A
Greetings
all
my
name
is
jason
caller,
I'm
the
support
operations
manager
here
at
kit
lab
and
today
we're
going
to
cover
editing,
extensions
and
web
hooks
in
zendesk.
So
let
me
share
my
screen
and
we
will
get
started
now
for
extensions
you're
going
to
need
to
go
to
the
admin
panel
by
clicking
this
gear
icon
on
the
left,
just
go
to
the
very
bottom
and
go
to
extensions
and
then
locate
your
your
extension.
So
this
is
test
is
what
we're
going
to
do.
A
Go
to
the
edit
link
on
the
right
hand,
side-
and
this
is
where
you
can
actually
edit
all
your
settings,
we'll
just
go
ahead
and
say
still-
is
we're
just
going
to
change
the
title,
but
you
could
change
the
you
know
url
here,
so
we
could
say
this
use
one
of
my
alternate
profiles
once
we're
done.
We
want
to
make
sure
we
test
it
so
send
a
test.
A
It's
successful!
That's
what
we
wanted.
So
at
this
point
we
will
update
target
click
this
thing
and
go
to
update
target
and
then
submit,
and
that's
all
there
is
to
that
now
for
web
hooks
you're
going
to
need
to
go
to
the
admin
center,
go
to
your
integration
settings
and
go
to
web
hooks
click
on
the
web
hook
in
question
and
then
go
to
actions
edit.