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From YouTube: Live Streaming User Feedback Sessions
Description
Erika Feldman and Will Leidheiser discuss a process for live streaming user research sessions for team members at GitLab.
A
B
So
erica,
can
you
kind
of
walk
me
through
your
process?
I'm
curious
how
you
set
that
up,
so
that
participants
can
be
in
a
call
with
you,
but
then
not
feel
like,
like
you
mentioned,
that
the
brady
bunch
is
also
watching
them.
A
Yes,
so
some
of
the
details
that
we'll
go
over
are
outlined
in
this
document,
but
let
me
walk
you
through
it.
So
here
I
have
a
calendar
event
set
up,
which
would
be
a
practice
research
session
and
then
what
I'm
gonna
do
is
to
go
into
the
event.
A
I'm
going
to
add
video
conferencing
with
google
meet
and
add
a
live
stream
event,
and
then
it's
kind
of
important
to
know
that
you
can
also
make
it
a
zoom
meeting.
So
those
two
things
can
happen
in
concert
and
so
to
the
participant
you
send
the
zoom
meeting
and
just
make
sure
they
don't
get
confused
in
the
notes
for
the
meeting
and
when
you
send
out
the
reminders.
You
say
please
join
us
on
the
zoom
link
and
then
send
the
link
anyway.
So
then
you
make
this
change.
A
And
then
you
save
that,
and
then
that
gives
you
these
two
two
twin
events
and
you
can
then
go
into
that
live
event
and
add
people
to
the
event
so
that
they
get
that
calendar
event
there.
But
you
can
also
just
copy
and
paste
the
live
stream
link
and
share
that
with
people
who
might
want
to
observe,
like
in
slack
or
other
places,.
B
A
Yeah
and
then,
as
the
as
you
run
the
session
you
then,
let's
see,
as
you
run
the
session
you
join
in
the
user
version
and
you
join
with
google
meet
join
now
and
then
it
will
yeah.
So
up
here
it
says
the
organizer
says
that
there's
a
live
stream.
So
then
you
start
the
stream.
A
A
Okay
and
then
to
make
sure
that
so
then
the
people
in
the
live
stream,
what
they
can
see
as
soon
as
it
starts
going,
would
just
be.
The
would
they'll
just
see
me
in
the
screen,
which
is
not
what
they
probably
care
about.
A
Oh,
oh,
no,
so
you
have
to
set
permissions,
but
what
I
will
do
is
share
a
version
of
this
intro
deck.
So
I
have
a
couple
of
monitors
so
I'll
share
the
monitor
with
my
intro
deck
that
the
participant
can
see
and
then
sometimes
that
view
will
also
have.
I
can
pull
the
zoom
camera
in
there
so
that
they
can
also
see
kind
of
our
faces
as
we
go
through
the
deck
in
the
session.
A
Yep
and
then
what
I
do
is
I'll
just
have
like
when
I
started
doing
this,
I
have
just
like
a
checklist
for
each
session
start
like
on
a
post-it
on
my
monitor
and
it's
so
it's
just
like
start
the
zoom
recording
and
then
on
the
zoom
recording
I'll
just
share
like
this
slide.
A
A
B
A
I
think
it
will
be
like
a
bit
of
a
cultural
change,
so
I
have
not
seen
anyone
on
the
live
stream
because
you
can
watch
it.
So
I've
not
seen
anyone
on
the
live
stream.
I
think
if
we
can
generate
enough
interest,
then
we
can
kind
of
maybe
see
if
people
will
do
that.
A
A
Instead
of
like
having
to
be
on
point
and
verbally
say
those
things,
I
can
then
kind
of
incorporate
them
into
the
script,
and
so
this
is
our
uxr
obsession,
feedback
channel
that
we're
trying
out-
and
here
you
can
see-
I
have
information
about
the
participant
when
it's
happening-
a
link
to
the
live
stream
and
then.
A
A
So
this
is
kind
of
a
way
to
have
an
informal
sync
but
async
way
of
just
asking
questions
about
each
session
as
they
unfold
but
like
yeah,
but
I
think
we
have
to
get
people
excited
like
in
what
one
of
my
past
lives.
I
had
a
pm
who
was
like
live
blog
sessions.
So
then,
if
even
if
people
couldn't
really
literally
be
watching
the
live
stream,
they
would
kind
of
have
this
sense
of
what
was
happening
and
then
kind
of
within
the
first
10
minutes.
A
B
A
B
That's
a
good
thing
to
stop
the
live
stream.
That's
for
sure!
Well,
thanks
again
erica
for
chatting
with
me
today.