11 Apr 2023
You can see the slides here: https://docs.google.com/presentation/d/1w_wEXanIo4dR4iaZRjcLVSfHAtKac-mpHoTU57MxuyE/edit?usp=sharing
Check out the issue here: https://gitlab.com/gitlab-org/ux-research/-/issues/2223
Check out the issue here: https://gitlab.com/gitlab-org/ux-research/-/issues/2223
- 1 participant
- 10 minutes
6 Apr 2023
Gina Doyle (Senior Product Designer: Runner Fleet) shows you how to enable global tags for Dovetail projects. There was a recent update to Dovetail that moved these from extensions to tag boards. See this article for more details: https://dovetail.com/blog/how-to-use-workspace-tags-in-dovetail/
- 1 participant
- <1 minute
29 Mar 2023
Gina Doyle (Senior Product Designer: Runner Fleet) shares insights from the solution validation study around adding data for multiple runner machines to the Runners page.
New Runner token architecture epic: https://gitlab.com/groups/gitlab-org/-/epics/7663
Research issue: https://gitlab.com/gitlab-org/ux-research/-/issues/2391
Design issue: https://gitlab.com/gitlab-org/gitlab/-/issues/388854
Dovetail insights: https://gitlab.dovetailapp.com/projects/4GWiutjf7vb492q1LoNfjO/v/1jBttXaiDyDGnUYmtRWjyu/present
New Runner token architecture epic: https://gitlab.com/groups/gitlab-org/-/epics/7663
Research issue: https://gitlab.com/gitlab-org/ux-research/-/issues/2391
Design issue: https://gitlab.com/gitlab-org/gitlab/-/issues/388854
Dovetail insights: https://gitlab.dovetailapp.com/projects/4GWiutjf7vb492q1LoNfjO/v/1jBttXaiDyDGnUYmtRWjyu/present
- 1 participant
- 16 minutes
10 Mar 2023
This video is a walkthrough of the summarized insights gained from UX research on security policies for GitLab.
https://gitlab.com/gitlab-org/ux-research/-/issues/2223
https://gitlab.com/gitlab-org/ux-research/-/issues/2223
- 1 participant
- 15 minutes
21 Dec 2022
- 1 participant
- 2 minutes
21 Dec 2022
Docs on Migration:
https://docs.gitlab.com/ee/user/project/settings/import_export.html
My project file:
https://drive.google.com/file/d/1rg6iuo-jhvEuLi13qUF99FQB23X7xL3I/view?usp=share_link
https://docs.gitlab.com/ee/user/project/settings/import_export.html
My project file:
https://drive.google.com/file/d/1rg6iuo-jhvEuLi13qUF99FQB23X7xL3I/view?usp=share_link
- 1 participant
- 6 minutes
2 Nov 2022
Ben Leduc-Mills (Sr. UX Researcher) goes through the results of the Work Items mental model study performed during October of 2022.
Link to deck: https://docs.google.com/presentation/d/1jcuXr34KPjocJrXH5RH1murt7WO67m3JzjMQCM3QNjI/edit?usp=sharing
Link to deck: https://docs.google.com/presentation/d/1jcuXr34KPjocJrXH5RH1murt7WO67m3JzjMQCM3QNjI/edit?usp=sharing
- 1 participant
- 19 minutes
15 Sep 2022
If you want to copy this sheet into your sheet, click here -- https://docs.google.com/spreadsheets/d/1rvhUcNlSzs6STv3EGWDddohxOo3F99ZRHN9W7wjBzIo/copy
- 1 participant
- 7 minutes
10 Aug 2022
This video shows how to use a survey tool to create an interview script, use that script to take notes, and then use those notes to create distilled insights in 10min!
- 1 participant
- 10 minutes
3 Aug 2022
Erika Feldman (Senior UX Researcher for Verify & Package) talks with Will Leidheiser (Senior UX Researcher for Enablement, Release, Monitor, Configure) about her process for allocating time for research during a fiscal quarter.
- 2 participants
- 13 minutes
29 Jun 2022
Timestamps:
01:07 - Definitions
02:22 - Study Background
04:24 - Executive Summary
06:46 - Top Research Takeaways
07:52 - Q:What does the current state of AI issues?
09:44 - Q:What is an ideal End-State?
12:20 - Q:What is the workflow for AI issues?
16:18 - Q:Who are the DRIs?
18:16 - Q:What is the timeline?
19:35 - Q:What are the factors in success?
21:21 - Next Steps
23:50 - Appendix
01:07 - Definitions
02:22 - Study Background
04:24 - Executive Summary
06:46 - Top Research Takeaways
07:52 - Q:What does the current state of AI issues?
09:44 - Q:What is an ideal End-State?
12:20 - Q:What is the workflow for AI issues?
16:18 - Q:Who are the DRIs?
18:16 - Q:What is the timeline?
19:35 - Q:What are the factors in success?
21:21 - Next Steps
23:50 - Appendix
- 1 participant
- 24 minutes
8 Jun 2022
Toon demonstrates how he uses Merge Requests to review code. The focus is on reviewing commit-by-commit and attention requests.
Related issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1944
Reviewed MR: https://gitlab.com/gitlab-org/gitaly/-/merge_requests/4604/
Related issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1944
Reviewed MR: https://gitlab.com/gitlab-org/gitaly/-/merge_requests/4604/
- 1 participant
- 34 minutes
1 Jun 2022
This meeting is a monthly touchpoint between Chris Balane (Product Manager), Rayana Verissimo (Product Design Manager), and Will Leidheiser (UX Researcher) to discuss research within the Release stage group.
- 4 participants
- 44 minutes
20 May 2022
This is a brief research readout to share what we learned about how Parkers navigate within GitLab and why.
- 1 participant
- 13 minutes
13 Apr 2022
This is a brief overview on what will be covered during the next UXR Group Conversation
- 1 participant
- 7 minutes
24 Feb 2022
Erika Feldman and Will Leidheiser discuss a process for live streaming user research sessions for team members at GitLab.
- 2 participants
- 9 minutes
16 Feb 2022
This research proposal is designed to understand the types of performance problems users encounter and the frequency in which users experience those problems in GitLab.
- 1 participant
- 5 minutes
9 Feb 2022
This is a meeting where Amy Waller and the UX Research team explored the possible use of Marketo for research recruitment.
- 7 participants
- 53 minutes
3 Feb 2022
Meeting to discuss research and design needs for Ops (Release, Verify & Package).
- 3 participants
- 43 minutes
3 Feb 2022
A walkthrough of the results of a longitudinal study to understand how new users learn GitLab, the challenges they face, and what's most/least effective in helping them learn GitLab. The study was conducted over the span of 60 days.
- 2 participants
- 19 minutes
25 Jan 2022
This is a brief preview of the content being covered in the upcoming UX Research Group Conversation.
- 1 participant
- 6 minutes
3 Dec 2021
00:04 - How to Link a Dovetail Extension
00:20 - Take notes with Tags from extension
01:30 - See your project's tag usage
02:00- Create a new Dovetail Extension
00:20 - Take notes with Tags from extension
01:30 - See your project's tag usage
02:00- Create a new Dovetail Extension
- 1 participant
- 3 minutes
18 Nov 2021
This is a preview video around some of the content in the UX Research GC.
- 1 participant
- 6 minutes
12 Nov 2021
This video outlines the steps to take when wanting to get an overview of the features included in the Post Purchase survey.
- 1 participant
- 3 minutes
12 Nov 2021
This video outlines the steps to take when making changes to the Post Purchase Survey, namely adding new features, editing names of existing feature or deleting features.
- 1 participant
- 4 minutes
11 Nov 2021
This video covers basics on ways to analyze qualitative data (interviews, focus groups, contextual inquiry, etc.) within the Dovetail platform. This video is designed for researchers who are new to Dovetail or Project teams who want to conduct research and analyze their own data.
- 2 participants
- 13 minutes
3 Nov 2021
This research pertains to how we represent the different Editions of GitLab. The goal of the research was to investigate the current understanding of GitLab’s Enterprise Edition and Community Edition.
- 2 participants
- 12 minutes
6 Oct 2021
This video summarizes the main findings from survey research on the GitLab Doc site conducted in September 2021.
- 2 participants
- 9 minutes
27 Sep 2021
Will Leidheiser (Senior UX Researcher) and Daniel Fosco (Senior Product Designer) review insights from recent survey on the GitLab environments page.
See issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1512
See issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1512
- 2 participants
- 16 minutes
24 Aug 2021
Issue: https://gitlab.com/gitlab-org/gitlab-design/-/issues/1666
Slides: https://www.figma.com/file/gVymX9SwTJmscraRxL5sJz/Gina-Runner-FY22-Scorecard-Walkthrough?node-id=105%3A73
Experience map: https://app.mural.co/t/gitlab0631/m/gitlab0631/1629293415498/8b4f7b95d4852709b4b35d884d33b6bc17198c42?sender=u8acaa5f2dd7f92154f687467
UX Scorecard documentation: https://about.gitlab.com/handbook/engineering/ux/ux-scorecards/
UX KR documentation: https://about.gitlab.com/handbook/engineering/ux/#okrs
Slides: https://www.figma.com/file/gVymX9SwTJmscraRxL5sJz/Gina-Runner-FY22-Scorecard-Walkthrough?node-id=105%3A73
Experience map: https://app.mural.co/t/gitlab0631/m/gitlab0631/1629293415498/8b4f7b95d4852709b4b35d884d33b6bc17198c42?sender=u8acaa5f2dd7f92154f687467
UX Scorecard documentation: https://about.gitlab.com/handbook/engineering/ux/ux-scorecards/
UX KR documentation: https://about.gitlab.com/handbook/engineering/ux/#okrs
- 1 participant
- 17 minutes
27 Jul 2021
https://docs.google.com/presentation/d/10aCNhZ8KvDMpOCqhhgcI-Sb6jpH6UT0-ApXH7_t-7XA/edit?usp=sharing
- 1 participant
- 8 minutes
21 Jul 2021
Nadia, the Product Designer at GitLab, shares her insights around the job dependencies view in the pipeline graph and the pipeline optimization workflows.
- 1 participant
- 9 minutes
22 Jun 2021
12 GitLab users were interviewed to understand their thoughts on how GitLab usability has changed over the past year.
- 1 participant
- 15 minutes
8 Jun 2021
Daniel Fosco, Sr. Product Designer on Research Group presents results for solution validation on the "Manual Allow Deny Action on Pipeline Jobs" issue
Main Issue: https://gitlab.com/gitlab-org/gitlab/-/issues/35412
Research Issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1411#solution-validation-summary (internal)
Dovetail Project: https://dovetailapp.com/projects/ed93c357-fc8b-44ba-b1c3-0304ba2aa65b/insights (internal)
Main Issue: https://gitlab.com/gitlab-org/gitlab/-/issues/35412
Research Issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1411#solution-validation-summary (internal)
Dovetail Project: https://dovetailapp.com/projects/ed93c357-fc8b-44ba-b1c3-0304ba2aa65b/insights (internal)
- 1 participant
- 5 minutes
14 May 2021
A preview of the UX Research Group Conversation that will be held on 2021-05-18.
- 1 participant
- 9 minutes
5 Apr 2021
Pedro Moreira da Silva, Staff Product Designer in the Create:Code Review area of GitLab shares the insights from the merge request size and performance research synthesis done in April 2021.
Issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1374
Slides: https://docs.google.com/presentation/d/13i_aagzPLusuVCx_jOVYPCyT1SSx__0OAt6cSHmWRdQ/edit#slide=id.g29a70c6c35_0_68
“Dealing with large merge requests” was ranked the number one problem that users have today with our code review features, in internal and external surveys. It's comes up frequently in issues, social media, and customer conversations.
Before we dive in to this problem, we need to build a complete picture of what we know today. By synthesizing the existing research and user feedback we will be able to spot high confidence and low confidence areas. Ultimately, this synthesis will allow us to know what to do next.
Issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1374
Slides: https://docs.google.com/presentation/d/13i_aagzPLusuVCx_jOVYPCyT1SSx__0OAt6cSHmWRdQ/edit#slide=id.g29a70c6c35_0_68
“Dealing with large merge requests” was ranked the number one problem that users have today with our code review features, in internal and external surveys. It's comes up frequently in issues, social media, and customer conversations.
Before we dive in to this problem, we need to build a complete picture of what we know today. By synthesizing the existing research and user feedback we will be able to spot high confidence and low confidence areas. Ultimately, this synthesis will allow us to know what to do next.
- 1 participant
- 17 minutes
3 Mar 2021
Stakeholders discuss research effort around issue #10466
https://gitlab.com/gitlab-com/www-gitlab-com/-/issues/10466
https://gitlab.com/gitlab-com/www-gitlab-com/-/issues/10466
- 5 participants
- 33 minutes
14 Oct 2020
Deck: https://docs.google.com/presentation/d/1h-rISbpsl1D73Or6dVJm6Do7gP7oXlAdURODMQ18GLg/edit#slide=id.g97dadc2709_1_93
Join our research program! cxr.gitlab.com
Join our research program! cxr.gitlab.com
- 1 participant
- 7 minutes
7 Oct 2020
Katherine provides context to Michael on existing research around navigation and settings. Highlights gaps between current product and existing research.
- 2 participants
- 25 minutes
12 Aug 2020
Lorie Whitaker and Andrej Kiripolsky kick off the UX research effort to learn more about the CI Adoption Journey
00:02 Start
12:20 Product direction input into the data analysis
20:28 Individual vs organizational perspective
00:02 Start
12:20 Product direction input into the data analysis
20:28 Individual vs organizational perspective
- 7 participants
- 42 minutes
5 Aug 2020
Welcome to the GitLab Commit User Experience Research Virtual Booth!
- 1 participant
- 2 minutes
