►
Description
Will Leidheiser (Senior UX Researcher) and Daniel Fosco (Senior Product Designer) review insights from recent survey on the GitLab environments page.
See issue: https://gitlab.com/gitlab-org/ux-research/-/issues/1512
A
Okay,
so
daniel-
I
have
you
here
today
to
go
through
the
environments
survey
that
I
think
you
collected
data
for
about
what
a
month
month
and
a
half.
A
A
So,
just
kind
of
working
our
way
from
left
to
right
we're
gonna
go
through
some
of
the
information
about
the
the
survey,
responses
and
respondents.
So
just
over
half
of
the
respondents
who
filled
out
that
survey
that
was
shared,
I
think
as
a
banner
on
the
environments
page,
is
that
correct,
daniel.
A
They
they
accessed
the
survey
and
when
they
completed
these
questions,
one
of
the
questions
was
how
satisfied
or
dissatisfied
they
are
with
the
environments
page
today.
A
So,
as
you
can
see
in
this
graph
here
about
47
percent,
if
we
look
across
somewhat
satisfied
and
extremely
satisfied,
so
that's
just
about
half,
which
is
very
good
to
see
about
25
or
a
quarter
were
kind
of
on
the
fence
about
the
environments
page
and
then
about
15
that
were
some
level
of
dissatisfied.
A
A
Next
thing,
we'll
cover
and
daniel
feel
free
to
jump
in.
If
you
have
any
questions,
one
of
the
other
questions
in
the
survey
was
around
what
elements
and
actions
that
they've
used
on
the
page.
So
for
this
question
they
could
answer
as
many
of
these
different
response
options
as
necessary.
A
B
Yeah
that
that
matches
our
expectations
as
to
what
we,
what
we
think
is
most
used
and
most
successed
on
the
page,
but
it
is
notable
to
see
deployment
information
and
commit
information
at
the
very
top,
because
that's
the
core
of
what
the
page
is.
But
at
the
same
time
I
don't
think
we
do
the
best
job
of
properly
conveying
information
around
the
deployment
and
around
the
commits
in
the
environments
page.
So
so
it's
it's
pointing
in
in
a
good
direction
for
us.
I
think.
A
Awesome
next
stadium,
moving
on
to
the
next
question,
this
was
something
that
we
had
talked
about
a
little
bit
offline
and
did
a
follow-up
analysis
on.
So
one
of
the
questions
that
you
had
had
was
you
know,
looking
at
those
different
types
of
things,
elements
and
actions
that
they
could
complete
and
have
have
done
on
the
environments
page
like.
Is
there
a
breakdown
or
a
difference
between
larger
and
smaller
organizations
across
those
different
actions
and
elements?
So
we
ran
that
analysis.
This
is
showing
a
good
chunk
of
that
here.
A
And
basically
the
the
orange
and
blue
bars
represent.
You
know
small
and
large
organizations
across
these
different
types
of
actions.
So
in
this
case
it's
commit
information,
in
this
case
it's
deploying
to
a
different
environment
and
so
on.
So
the
only
one
that
we
actually
observed
is
significant.
Statistical
difference
for
was
opening
a
large
environment,
so
small
organizations
according
to
the
data,
are
opening
live
environments
about
twice
as
much
as
large
organizations
and
we
kind
of
categorized
those
groupings
here.
B
Yeah,
it
was
interesting
to
see
that
the
statistical
difference
was
only
in
this.
In
this
instance.
In
this
piece
of
information,
I
expected
to
see
more
of
a
difference
in
behaviors
between
larger
organizations
and
smaller
organizations.
B
Maybe
there
is,
but
our
sample
size
wasn't
that
large,
so
it
wasn't
so
significant,
but
in
any
case
it
is
interesting
to
see
this
difference,
because
essentially,
smaller
organizations
usually
have
a
simpler
deployment
setup,
so
it
makes
more
sense
that
they
will
more
likely
open
their
production
environment,
their
live
environments
directly
from
the
environments
page,
whereas
larger
organizations
that
have
larger
more
complicated
cloud
setups
with
aws
google
cloud
and
all
of
that,
the
open
live
environment
but
may
not
actually
help
their
workflow.
B
A
A
We're
going
to
move
on
to
these
last
two
insights.
So
we
had
some
open-ended
questions
in
the
survey.
A
The
first
one
was
around.
You
know:
what's
the
main
reason
that
you're
visiting
the
environments
page
today,
and
so
we
got
a
number
of
responses
to
that-
this
was
an
open-ended
question,
so
they
could
provide
you
know
as
little
or
as
much
information
as
they
wanted
to,
and
then
I
went
through
this
after
the
survey
data
was
collected
and
closed
and
started
grouping
that
information
together
to
identify
specific
themes.
A
So
I
think
probably
the
least
surprising
thing
is
environments
and
deployments
came
up
as
much
as
it
did.
I
think
that's
a
very
common
thing
to
talk
about
in
the
context
of
just
environments
in
general
and
then
outside
of
that
we
found
particular
types
of
actions
that
people
were
performing,
so
people
are
trying
to
check
the
status
of
that
environment,
so
they're
actively
trying
to
figure
out
what's
going
on
with
something
in
the
moment.
A
A
We
also
heard
about
help
documentation
so
wanting
to
learn.
How
do
I
do
something?
So
people
might
be
not
as
familiar
about
how
to
complete
something
in
the
context
of
the
environment,
page
or
work.
Learn
wanting
to
learn
through
some
of
the
documentation
that
either
they
or
others
have
put
into
gitlab.com.
A
A
B
A
Yeah,
so
that's
a
great
question.
I
believe
it
was
around
like
wanting
to
check
the
version
of
something
so
I've
got
the
qualtrics
data
pulled
up.
So,
let's
see
for
version,
if
we
select
that
if
I
scroll
down,
we
can
see
like
what
particular
things
were
grouped
into
version.
So
I
want
to
check
the
version
running
on
a
specific
environment
deployment
status.
Ideally
version
for
qa.
B
Yeah
that
makes
sense
yeah.
I
would
say
this
team
wouldn't
be
the
same,
but
it's
really
close
to
to
the
second
one.
I
think
the
third
one
checking
status,
but
actually
the
status
of
the
environment
being
if
there
is
an
employment
that
is
currently
being
deployed
into
that
environment,
and
when
that
deployment
is
finished,
there
is
a
certain
version
that
is
live
from
that
environment.
B
So
these
two
are
very
closely
related,
I
would
say-
and
it
makes
sense
that
that
checking
status
is
at
the
top,
because
knowing
what
is
live
is
one
of
the
big
big
reasons.
People
go
to
the
environments
page,
so
it
makes
sense
that
it
came
up
so
high.
A
Yeah,
I
think
that's
a
good
point
that
you
brought
up
that
you
know
these
two
number
three
and
number
10
are
quite
related,
as
I
was
going
through.
The
data
context
and
background
information
also
kind
of
falls
into
that.
So
I
think
there's
a
lot
of
situations
where
people
are
just
looking
for,
like
very
specific
information
that
they're
trying
to
reference.
A
Yep,
so
this
one
kind
of
like
the
similar
question
or
the
previous
question-
has
a
lot
of
overlaps
as
you'll
see
with
the
theme.
So
this
was
what
information
do
you
look
for?
First,
when
you
land
on
the
environments
page?
A
So
not
surprisingly,
environments
was
at
the
top
status
information,
as
we
just
talked
about
also
one
of
the
top
ones
learning
and
help
documentation
got
a
lot
more
comments
this
time
around.
A
So
people
are
trying
to
look
for
like
how
do
I
do
something
if
I've
documented
before
I
want
to
see
information
about
like
how
I
did
it,
so
I
can
kind
of
refresh
my
memory,
so
I'm
not
sure
like
how
much
we
really
link
to
like
our
existing
like
doc
site,
but
there
could
be
opportunities
where,
since
we
know,
people
are
trying
to
find
kind
of
more
basic
information
or
how
to's
or
tutorials
maybe
ways
that
we
can
try
to
direct
them
towards
those
things.
A
B
Now
it's
super
interesting
to
see
this.
This
result
coming
so
so
high
up.
I
think
there
are
two
big
opportunities
here
for
improving
help
and
learning
documentation.
The
first
is
empty
states
right
when
the
users
first
get
to
the
environments,
page
and
they're.
First
setting
up
how
we
can
embed
in
the
ui
the
links
to
the
documentation,
the
guidance
and
really
the
handholding
that
they
need
in
order
to
successfully
set
up
their
first
environments,
and
the
second
case
is
for
these
customers
or
customers
that
already
have
their
environment
set
up.
B
A
Awesome
and
similar
to
the
previous
question
that
we
had
gone
through
a
lot
of
these
other
themes
are
very
similar
and
kind
of
where
they
fell
and
things
that
you
know
came
up.
A
A
A
Think
that
kind
of
covers
everything.
Did
you
have
any
final
questions
or
comments
before
we
wrap
up.
B
A
Yeah
no
problem
thanks
for
pulling
those
out
of
the
google
sheet
yeah
no
problem
cool!
Well
thanks
daniel
I'll
I'll,
stop
the
recording
all
right.