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A
What
is
digital
transformation?
Nothing!
It's!
The
same
old
thing,
recapped
in
a
new
phrase,
primarily
digital
technology
today,
is
of
the
stage
where
it
can
once
again
rapidly
transform
either
processes
a
business
environment,
whether
your
suppliers,
your
employees,
your
customers
or
the
entire
business
altogether.
A
A
A
Private
sector
across
the
world-
and
this
is
a
global
survey-
forty-one
percent
are
seeing
saying
that
their
revenue
is
already
too
digital.
They
can
bill,
collect
online
they're,
getting
the
orders
online
for
the
public
sector.
The
business
leaders
are
very
clear
in
their
direction.
They
see
more
than
a
75-percent
of
their
processes
being
digital
in
the
next
five
years.
A
A
But
in
the
same
survey,
almost
all
CIOs
and
across
all
sectors
and
across
all
countries
or
when
they
were
asked
to
list
the
benefits
that
this
would
bring
to
them
and
to
the
IT
teams
and
to
the
organizations
came
out
with
these
four
starting
startlingly.
These
four
benefits
which
all
the
cios
your
counterparts
across
europe
are
seeing
today.
A
This
is
a
good
part.
Here
comes
the
bad
part,
while
the
benefits
are
clearly
understood.
Cios
are
a
bit
trepidatious
about
the
project's
themselves.
They
are
not
confident
that
these
projects
will
bring
them
the
success
that
is
envisage
when
they
start
out
with
it,
and
it's
a
huge
proportion.
More
than
60
two-thirds
66
person
right.
A
The
reason
for
that
is
multifold
from
it
has
to
take
a
convincing
of
the
business
leaders
number
one
for
the
benefits
that
this
project
is
going
to
bring
to
them
an
aspect
of
it
might
involve
hiving
of
some
of
your
processes
off
to
the
cloud
which
brings
along
its
security
reasons,
there's
complexities.
These
kind
of
projects
are
going
to
touch
many
aspects
of
your
IT
architecture
as
well
as
business
processes
and,
finally,
the
adoption,
but
here
was
a
critical
area
where
we
saw
that
companies
governmental
departments
organizations
were
approaching
this
problem
and
different
manners.
A
So
let
me
tell
you
about
things
which
work.
Are
you
familiar
with
H&M?
It's
a
high
street
fashion,
retailer
I
see
the
women
going
yet
so
H&M
is
a
I
think
it's
got
more
than
2,500
stores,
130,000
employees
across
the
world.
It's
one
of
the
world's
largest
high
street
fashion.
Retailers
high
street
is
okay.
Let
me
not
get
into
that.
A
Well,
when
you
are
on
the
website,
your
movements
are
monitored
right.
Any
website
you
go
to
Amazon
flipcard
la
papa,
papa.
Whatever
you
do
on
the
website
can
be
monitored,
analyzed
recorded,
you
click
this,
then
you
you
clicked
an
eye
on,
and
then
you
click
an
ironing
board
and
so
on
and
so
forth,
and
that's
how
you
get
those
people
who
bought
this
also
bought
this
kind
of
thing
right,
but
is
high
street
fashion,
so
low
cost
for
them
physical
stores
are
critical.
Impulse
purchases
are
critical.
A
What
we
did
for
H&M
in
one
of
the
flagship
stores
is
using
mobile,
localization
all
data.
We
can
draw
a
map
of
what
you
do
in
an
eight
intense
H&M
store
physically
what
you
would
do
online,
which
section
did
you
go
to?
What
did
you
pick
up?
Which
section
did
you
go
to
next?
What
did
you
do
there
and
this
kind
of
analysis
is
leading
them
to
further
improve
their
in-store
sales,
because
now
they
have
a
rough
idea
of
what
people
are
gravitating
towards.
A
What's
working,
what
areas
are
people
spending
less
time
in
what
areas
are
spending
more
time
in
what
comes
after
what
so
on
and
so
forth?
It's
the
technology.
If
I
may
indulge
myself,
a
bit
is
based
on
locational
base
later
on
your
mobile,
you
are
mobile
once
you
log
onto
the
Wi-Fi
of
H&M
records
its
location
all
the
time
this
is
encrypted,
so
that
even
H&M
does
not
have
its
customers
data.
A
So
this
is
what
Fujitsu
did
for
H&M,
something
more
closer
to
the
heart
of
North
India
manufacturing
GE
manufactures
gas
turbines
right
for
the
generation
industry,
a
gas
turbine
by
the
way,
one
of
the
models,
this
one
weighs
as
much
as
a
Boeing
747
requires
500,000
calibrated
tools
in
its
manufacturing
process.
In
addition
to
hundreds
of
thousands
of
spare
parts
fujitsu
using
an
rfid
technology,
not
only
can
monitor
and
track
each
of
those
five
thousand-plus
tools
when
were
they
last
calibrated?
A
When
do
the
next
need
a
calibration
and
the
inventory,
but
this
has
been
extended
to
the
entire
shop
floor
and
the
warehousing
where
the
items
which
come
in
are
tagged.
The
forklifts,
which
is
put
them
in
shells
or
IOT
tagged,
the
racks
or
the
warehouse
itself,
is
IOT
tagged
and
the
whole
supply
chain
process
has
become
a
lot
smoother
and
to
end.
A
This
is
a
technology
which
we
have
called
globe
ranger,
the
world's
largest
usage
of
that
is
in
Airbus
and
Boeing.
Do
you
know
that
the
see
the
light
jackets
beneath
your
seats
when
you
fly?
They
have
to
be
physically
checked
after
a
certain
number
of
flights
right
so
once
in
a
while
when
the
aircraft
is
in
the
hangar
doing
them
getting
the
maintenance
done.
That
is
one
guy
who
goes
removes.
A
life
jacket
sees
the
date
when
it
was
last
checked
records.
A
The
new
date
changes
it
if
it
warranted
as
per
the
date
and
so
on
and
so
forth.
Can
you
imagine
how
much
time
does
that
take
we
for
airbus
and
boeing
have
now
RFID
tagged
each
and
every
life
jacket
in
each
and
every
airplane
that
they
tell
around
the
world
when
the
aircraft
pulls
into
the
hangar.
A
guy
goes
around
with
a
sensor,
an
rfid
sensor,
and
just
by
walking
down
the
aisle,
he
knows
what's
happening
to
each
life
jacket.
Just
imagine
the
amount
of
time
it
takes.
A
A
Lastly,
in
the
Singapore
straits
closer
home,
there
are
200,000
vessels
in
those
waters
at
any.
Given
point
of
time,
though,
academy
of
science,
technology
and
research
in
singapore,
which
is
mandated
by
the
government,
this
is
a
government
department.
It's
mandated
by
the
government
to
build
build
Singapore
into
a
smarter,
City.
A
Do
you
know
you
come
first,
you
come
second
and
all
that
it
is
able
to
do
for
the
Port
Authority,
what
an
air
traffic
controller
do,
but
completely
automated
and
self
learning
so
guys,
digital
transformation
projects
really
do
that
they
transform
you
our
entire
either
business
process.
Customer
interaction,
supplier,
interaction,
payments,
whatever
it
might
be,
there
are
pitfalls
and
food
is
Sue's.
Recommendation
is
to
approach
these
kind
of
projects
with
the
same
vigor
that
you
would
were
you
implementing
ERP.
Oh,
you
remember
you
put
together
steering
committee
meetings
you
put
together
the
entire
leadership.
A
Everyone
is
involved.
Everyone
what's
happening.
Please
work
on
these
kind
of
projects,
the
same
way
as
though
you
are
implementing
a
major
major
piece
of
software
with
clear
ownership,
clear
participation
and
you
will
see
the
benefits.
I
will
end
my
presentation
here
and
leave
you
with
a
small
video
on
what's
happening,
I
think
in
Barcelona
or
something.
Thank
you
very
much.
Thank
you.