►
Description
In this session, UMESH JAGADESH will share details about how to leverage SAP Cloud ALM for your SAP Application implementation and operations
#SAPCALM #SAPCloudALM
A
A
A
A
As
you
might
already
know,
cloud
alm
is
part
of
your
enterprise
support
contract,
so
you
can
actually
deploy
the
cloud
alum
without
any
additional
cost,
and
it
comes
with
a
lot
of
cloud
native
applications,
I'll
I'll
allow,
or
rather
I'd
request
to
kind
of
introduce
himself
and
talk
to
us
about
number
one.
How
cloud
alum
can
actually
help
customers
and
number
two
also
in
terms
of
save,
maybe
five
ten
minutes
at
the
end
for
questions
as
well.
So
with
that,
can
I
ask
you
to
introduce
yourself
and
take
it
every
piece.
B
Thanks
mukesh
and
warm
welcome
from
my
side
as
well
as
mukesh
said.
My
name
is:
I
am
from
sap
labs,
india
based
out
of
bangalore
office.
I
I
hold
the
portfolio
of
rolling
out
the
sap
applications
across
sap,
al
and
portfolio
of
applications
across
apj.
Predominantly
I
focus
on
the
operations
topic
but
being
from
background
of
the
solution
manager
or
the
alm.
I
also
take
care
of
implementation.
B
So
what
I
will
be
explaining
in
couple
of
hours
from
now,
or
at
least
one
hour
from
now
is
I
will
be
explaining
about
the
portfolio
of
products
that
we
have
in
sap
alm,
like
solution
manager
focused
on
sap
cloud
alm,
and
I
will
be
more
deep,
diving
into
the
sap
cloud
alm
part
because
which
is
the
new
tool
on
the
new
alm
product
within
our
portfolio.
Right.
B
So
with
this,
let
me
just
get
into
the
presentation
and
then
say:
explain
you
about
the
various
tools
at
which
I
already
explained
sap
solution
manager.
So
this
is
is
existing
more
than
20
years
now,
which
means
we
have
20
years
of
the
development
which
have
been
put
in
sap
solution
manager
very
widely
used
and
very
highly
customizable
and
robust
product
right.
B
So
it
means
you
can
have
a
lot
of
customizations
and
you
have
even
sap
has
given
you
in
terms
of
standard
add-ons
like
focus,
build
and
focused
insights
on
top
of
sap
solution
manager,
which
you
can
deploy
using
the
add-on,
which
is
called
sti,
fun,
ost
and
then
start
using
your
end-to-end
requirements
to
deploy
process
and
also
your
dashboarding
process,
which
you
don't
need
to
do.
A
major
customization
just
deploy
this
and
do
a
basic
setup
and
then
start
using
it.
B
So
that's
about
the
add-on
on
top
of
the
solution
manager,
sap
solution
manager,
as
I
said,
has
gone
a
long
journey
and,
and
we
have
the
the
development
has
been
done
more
than
two
decades
and
we
have
a
strong
platform
for
the
on-premise
and
also
slowly.
We
also
supported
the
cloud
products.
B
It's
been
like
a
couple
of
years
now
that
solution
manager
also
supports
the
cloud
products,
and
now
it
is
an
a
a
very
strong
platform
for
the
on-premise
centric
customers,
where
they
wanted
to
host
all
their
sap
applications
and
also,
to
the
certain
extent,
the
non-sap
applications
as
well
and
in
terms
of
implementation
and
also
in
terms
of
operations
right
sap
focus
run
is
the
second
product
which
I
would
talking
about.
Sap
focus
run.
Basically,
if
you
see
in
solution
manager,
we
have
two
things.
B
One
is
the
implementation
side
of
the
house
and
the
other
one
is
the
operation
side
of
the
house.
So
that
is
what
we
call
it
as
the
sap
solution
manager
is
a
business
suite
of
alm,
where
we
have
end
to
end
both
implementation
capabilities
and
also
the
operations
capabilities
in
sap
solution
manager.
B
But
for
the
partners
who
wanted
to
use
sap
alm
capability
in
terms
of
operations,
we
have
spin
off
the
capability
from
solution
manager.
We
created
a
separate
product
called
sap
forecaster
right.
What
it
means
sap
focus
run
is
a
spin-off
of
sap
solution
manager
and
it
has
majorly
focusing
only
the
operation
side
of
the
house,
but
not
the
implementations,
which
means
you,
you
don't
have
the
implementation
capability,
so
you
don't
have
the
business
process
monitoring
capability,
purely
the
technical
monitoring,
the
operations
application
operations.
B
Monitoring
part
of
the
house
is
what
is
being
taken
care
in
sap
forecasting
and
one
good
example
would
be
our
enterprise
cloud,
which
is
now
the
ecs,
and
currently
we
have
50
000
plus
systems,
which
is
hosted
on
this
particular
platform
for
the
technical
operations.
We
have
lot
of
other
customers
as
well,
who
are
official
reference
for
focus,
run
where
they
have
hosted
thousands
of
their
systems
or
hundreds
of
their
systems
on
sap
focus.
B
It
could
be
at
us,
it
could
be
controllers,
it
could
be
any
other
si
partners
that
they
are
using
focus
run
for
providing
their
operation
services
as
a
service
for
their
customers,
and
also
we
have
robert
bosch
as
a
customer
one
official
reference.
I
think
we
have
several
official
reference
for
focus
on,
but
I
would
like
to
quote:
robert
bosch
is
also
using
focus
run
for
their
operations
as
a
customer.
B
They
have
been
also
a
speaker
in
lm
summit,
since
last
two
three
three
years
on
sap,
focused
on,
as
I
said,
sap
focused
on.
B
So
we
have
delivered
the
advanced
capabilities
for
the
customers
in
terms
of
the
scalability,
which
means
the
customer
can
host
more
than
three
digits
of
the
diagnostic
agent
or
the
systems
in
sap
focus
run
and
also
the
customer
can
have
the
single
level
message
monitoring
and
they
can
monitor
millions
of
messages
using
forecast.
B
Not
only
this,
we
also
have
been
delivered
the
pai
capability
with
sap
focus
run.
I
would
say
this:
this
is
predominantly
which
we
did
it
for
our
internal
internal
customer
and
then,
which
was
very
much
successful,
and
then
we
also
rolled
it
out
for
the
other
customers
as
well.
This
is
in
terms
of
the
prediction
of
your
downtime,
so
so,
in
sap
focus
run,
you
will
be
able
to
predict
the
hana
downtime
in
with
respect
to
out
of
memory
or
the
hung
state.
B
We
have
two
fantastic
models
which
will
which
you
will
be
able
to
predict
using
this
particular
particular
model.
Well
before
you
will
get
to
know
whether
your
hana
database
is
getting
into
your
hung
state
or
whether
it
is
getting
out
of
memory
state,
not
only
this.
We,
we
also
have
something
called
the
forecasting
capability
in
sap
focus
on
which
means
for
all
the
technical
kpis
that
you
have
in
your
operating
systems
or
the
host
level.
B
You
will
be
able
to
predict
for
certain
number
of
times
using
the
forecasting
algorithms,
whether
it's
an
pl
algorithm
within
the
hana
database
or
apl,
algorithm
or
forecasting,
smoothing
algorithm
for
you
internal
hana
capability
for
this.
So
these
are
all
the
major
differences.
If
you
consider
sap
focus
run
on
solution
manager
and
the
third
product
is
sap
cloud
alum,
which
is
new
new
in
the
sunset.
It's
been
like
three
years
two
and
a
half
years
now
right
so
sap
cloud
alum
is
a
sas
application
similar
to
sap
solution
manager.
B
B
B
We
also
saw
that
okay,
the
need
of
the
cloud
alm
for
also
this
small
on-premise
footprint
customers,
where
the
customers
having
cloud-centric
applications,
but
also
they
have
one
or
two
applications
which
is
still
on
on-premise,
so
they
are
using
it
and,
of
course,
they
need
to
have
the
operations
capability
in
order
to
monitor
those
on-premise
footprints
as
well.
Right
that
sense.
Sap
cloud
alm
today
supports
both
hybrid,
which
means
cloud
applications
and
also
the
on-premise
applications
for
monitoring
and
from
the
implementation
side
of
the
house
in
sap
cloud.
B
So
with
this
I
will
just
go
to
the
next
slide
and
just
off
topic
on
the
not
from
the
product
side,
but
also,
we
have
a
flagship
event
called
sap
alum
summit
in
apg,
and
this
is
a
once
in
a
year
event,
and
this
happens
in
all
the
three
regions,
and
this
time
we
start
with
apj,
which
is
in
july
26
to
29th,
and
it
is
virtual-
and
this
is
virtual
and
free,
which
means
whenever
we
did
this
even
prior
to
the
covet,
then
it
was
always
on
premise
and
then
it
will
be
used
to.
B
It
is
a
charged
event.
In
fact,
25
000
per
ticket
is
what
the
charge
and
we
have
huge
participation
from
the
entire
india
community
here
for
alm
summit,
and
this
time
also
we
are
going
virtual
and
it
is
free
because
we
have
provided
even
last
time
and
previous
to
last
time,
since
it's
virtual
and
it's
free-
and
this
is
a
four
days
event
where
you
will
be
able
to
learn
a
lot
of
things
about
sap
cloud
alm,
predominantly
and
also
a
lot
of
things
in
terms
of
focus,
10
and
also
cross
topic
solution.
B
I
will
highly
recommend
all
the
customers
to
nominate
and
also
to
register
this
event,
because
we
already
have
filled
70
of
the
seats
by
as
of
today
that
I'm
speaking
right,
so
we,
I
would
highly
recommend
that
immediately
you
registered
for
this
particular
event
before
the
registration
gets
closed
right
and
just
on
the
event
detailing
we
have
this
three
tracks
in
in
terms
of
track
one.
We
have
implementation
and
operations
in
implementation
of
sap
applications
and
all
the
sessions
with
regards
to
the
implementation
in
the
track.
B
Two,
you
have
operations
and
directory.
We
have
across
lobs
and
partners,
and
we
have
all
the
details
which
is
mentioned
here
as
well
and,
of
course,
do
not
miss
the
day,
one
which
is
keynote
entirely.
It
is
a
keynote
day
where
you,
you
will
be
able
to
hear
a
lot
from
our
the
senior
vps
and
also
the
partners
who
have
implemented
and
also
the
customer
reference
stories
as
well,
and
on
top
of
this,
we
also
have
the
cpos
who
are
speaking
on
day.
B
As
I
already
detailed
out
of
these
three
products,
which
we
have
sap
cloud
sap
solution
manager
predominantly
on
the
on-premise,
centric
customers
and
sap
focus
run
mostly
for
the
advanced
you
advance
needs
for
the
users
and
also
for
the
partners
who
wanted
to
host
all
their
customer
into
one
central
platform
with
a
distributed
or
with
a
customer-centric
network
centric
and
also
clearly
a
data
fencing
area.
They
should
be
able
to
connect
each
and
every
customer
into
their
particular
data,
fencing
area.
B
B
Sap
cloud
alm
supports
mostly
the
implementation
and
the
operation
side,
both
similar
to
the
sap
solution
manager.
As
you
see
here,
the
build
the
design
to
deploy
the
upper
side
of
the
wheel
is
the
implementation
capability,
and
if
you
see
the
bottom
wheel,
we
have
detect
to
connect
or
the
detect
to
automate,
which
is
called
the
operations
capability
with
city
cloud
alm.
B
You
will
be
able
to
accelerate
time
to
value,
which
means
how
you
can
accelerate
your
project,
implementation
and
safeguard
your
business
continuity
in
terms
of
the
business
process,
monitoring
or
in
terms
of
application
operations
or
in
terms
of
the
integrations
monitoring
in
itself
right
and
also,
obviously,
with
the
with
such
kind
of
tools,
you
will
be
able
to
reduce
your
total
cost
of
the
operations,
which
is
your
total
cost
of
ownership.
B
So
what
do
you
see
in
terms
of
sap
cloud
lm
implementation
right,
so
you
will
be
able
to
reduce
the
implementation
cost
and
you
will
be
able
to
reduce
the
operation
cost
and
sap
cloud
alm
smoke
is
rightly
explained.
It
is
free
for
customers.
We
have
a
fair
usage
policy
of
8gb
for
every
customers,
which
means
8gb
slot,
because
we
have
seen
thousands
at
least
we
already
reached
3d
customer
already
in
sap
cloud
alm,
where
we
have
not
seen
more
than
two
customers
who
is
breaching
this
8
gb
of
memory
right.
B
So
we
have
lot
of
capabilities
from
the
customer
managed
systems
which
is
connected
to
cloud
alm,
both
on
premise
and
cloud.
They
are
using
it,
but
still
we
don't
see
that
it
is
breaching
8
gb
of
memory,
which
means
this
fair
usage
policy
is
good
enough.
This
8gb
is
good
enough
in
order
to
connect
your
manage
systems
and
do
the
monitoring
also
for
implementation
aspect
as
well
right.
B
B
So
once
you
select
this
particular
process
or
the
scoping,
you
will
be
able
to
see
the
task
which
is
related
for
that
particular
module,
say
if
you
are
implementing
recruitment
or
if
you
are
implementing
the
payroll,
then
you
see
all
the
tasks
which
is
which
is
which
is
required
in
terms
of
the
implementation
is
actually
available
in
your
project
management.
So
if
you
are,
if
you
are
actually
looking
this
particular
task
and
if
you
are
monitoring
your,
it
means
that
you
are
monitoring
your
entire
project.
B
If
you
are
working
on
your
task,
it
means
that
you
are
working
on
your
exact
project
and
then
the
project
reporting
obviously
shows
you
that
how
exactly
your
project
is,
whether
it
is
on
track
or
whether
it
is
delaying
or
what
exactly
is
going
on
with
your
project
management
itself
in
the
management
monitoring
itself
right.
We
also
have
the
test
management.
Currently
sap
cloud
alm
supports
the
manual
testing
and
also
just
in
case,
if
you
need
to
create
a
manual
test
case
from
that
particular
business.
All
the
business
process.
B
Steps
can
be
converted
into
a
manual
test
the
steps,
but
of
course
we
also
have
an
oem
agreement
with
test
management,
which
is
try,
centrist
tosca,
and
they
are
developing
the
tool,
the
sas
application
again,
the
try
centers,
which
will
be
in
conjunction
with
the
sap
cloud
alm
right
most
probably
this
year
or
next
year.
We
will
be
able
to
get
this
tool,
and
once
this
is
available,
we
will
be
able
to
integrate
this
automation
to
try
center's
automation,
tool
in
sap
cloud
ala,
right
and
sap.
B
Cloud
alum
also
supports
the
deployment
management
in
terms
of
feature.
That's
about
this
sap
cloud,
alm
implementation
capability.
What
I'll
do
is
quickly
get
into
this
particular
demo
part
and
then
show
you
how
exactly
it
looks
into
the
system
and
then
I
will
move
into
the
operations
part
after
the
implementation
demo.
B
B
See
here
is
the
sap
cloud
alm
challenge,
and
you
see
various
pages
here
and
also
the
ties
you
see,
the
support
which
is
required
in
terms
of
sap
cloud
lm
the
support
portal
help
portal
expert
portal
of
operations
and
expert
portals
of
implementation.
These
two
are
very
much
important
for
the
consultants
who
would
like
to
implement
the
various
managed
services
or
the
managed
system
into
the
capabilities
in
terms
of
operations
or
in
terms
of
implementations.
B
You
also
have
the
page
for
implementation,
where
you
will
see
all
the
capabilities
which
I
explained
in
terms
of
project
overview
projects,
tasks,
manage
scope,
process,
process
authoring,
also
the
deployment
which
is
called
features
and
the
requirements.
Let
me
open
the
project
here.
I
click
on
this
project.
I
will
talk
about
the
operations
later
once
I
finish
the
presentation.
B
So
what
you
see
here
is
the
project
management
capability.
Here
we
have
the
default
project,
so
let
me
also
try
to
create
a
project
and
show
you
what
exactly
the
project
is.
So
this
is
the
project
management.
You
create
a
new
project
where
you
provide
the
project
name,
you
have
the
status
for
the
project.
You
can
select
the
status
and
you
can
say
which
template-
and
this
is
where
you
select.
What
is
that
you
are
going
to
implement
this?
B
All
the
templates
is
available
as
part
of
the
lobs,
the
these
templates
or
the
best
practice
content
is
provided
from
the
line
of
business
right
so
which
means
we
have
the
content
for
sap
s.
For
now
public
cloud.
We
have
the
content
for
s4hana,
private
edition
system
conversion
or
s4
on
a
public
cloud
or
the
private
edition
in
terms
of
new
implementation.
B
We
also
have
the
content
for
the
success
factor.
So
if
I
am
selecting
for
the
success
factors
in
the
scoping,
I
will
be
able
to
see
all
the
content
with
respect
to
the
success
factors.
Let
me
select
for
s4hana
as
of
now,
and
we
have
various
other
capabilities
and
also
the
parameters
that
I
should
be
able
to
select
here
say
if
I
wanted
to
select
the
face.
We
have
the
prepare,
explore
realize
phase
and
we
also
have
the
time
boxing
the
time
boxing
defines
what
is
the
time
that
you
wanted
to
define
for
your
project.
B
The
month
of
june-
and
I
wanted
to
select
the
deployment
in
july-
and
I
wanted
to
select
the
execution
in
the
month
of
august
right,
so
not
only
this-
what
we
also
have
the
capability
of
adding
some
other
time
boxing
as
well
say
this
could
be
an
internal
stage
or
internal
date
that
I
would
like
to
align
something
with
my
management.
B
B
You
could
also
create
a
sprints
just
in
case,
if
you
execute
your
project
in
terms
of
response,
and
you
can
also
say
that
okay
sprint
one-
I
wanted
to
deliver
in
the
sprint
in
july
or
june,
sometime
right,
so
the
start
date
and
end
date
is
same,
but
I
can
also
select
this
as
17
and
then
say:
okay,
so
10
days
is
my
sprint.
We
also
have
the
milestones
that
we
can
define
as
standard.
B
We
have
this
kickoff
meeting
and
we
have
planned,
go,
live
and
actual
go
live,
but
nevertheless
we
can
also
create
our
own
milestones
here.
If
you
just
click
on
this
plus
button,
you
can
provide
your
milestone
one
and
you
can
create
your
milestone
and
then
also
set
a
specific
date
for
this
particular
milestones.
B
So
this
is
basically
on
the
project
defining
once
you
define
the
project,
you
should
be
able
to
see
your
project.
Let
me
just
cancel
this
and
take
the
whole
project,
which
is
already
available
and
I'll
also
show,
with
various
other
capabilities
that
you
will
be
able
to
do
in
terms
of
the
project
management.
B
B
Right
so
currently
have
these
many
roles,
which
is
created,
project,
lead,
anal,
analytics,
expert
business
process,
expert
configuration
expert
and
so
on,
and
what
I
could
also
do
is,
I
can
also
assign
certain
users
here,
you
see
already
the
users
who
is
assigned
say
I
could
also
go
and
type
my
name
and
see
the
documents
check
this.
I
can
assign
this,
and
I
could
also
see
this
by
users,
that
is
by
rules,
and
this
is
by
users.
This
is
the
different
way
of
looking
into
the
roles
for
particular
users.
B
B
B
A
B
We
have
the
next
tile.
If
you
see
here,
we
have
task,
we
have
scoping.
Let
me
just
click
on
this
task.
This
task
is
basically
imported
or
showing
what
are
all
the
tasks
in
terms
of
the
the
template
that
we
have
selected
right
in
step,
one
whenever
we
are
creating
the
project
we
selected
a
template
in
that
particular
template
based
on
the
project
implementation.
It
will
show
the
number
of
tasks
which
is
available
here.
B
If
you
see,
I
have
268
tasks,
and
here
I
can
filter
it
down,
say
I
wanted
to
see
on
the
time
boxing
I
clicked
on
this.
I
wanted
to
see
the
task
since
it
is
in
a
prepared
phase.
I
select
only
the
repairs
face,
stop
tasks,
and
here
I
see
I
have
already
completed
those
prepared
face,
so
I
have
to
just
move
around.
I
think
one
second
yeah.
Okay,
this
is
the
light
sensor.
Okay,
I
was
not
moving
and
this
is
switched
off.
Okay,
so
let
me
just
take
the
other
phase.
B
I
think
I
have
already
completed
this
prepare
phase,
because
I
don't
see
any
of
the
task
and
if
you
click
on
this,
you
see
all
the
tasks
with
respect
to
the
explore
phase
right.
So
if
you
just
scroll
down
and
see,
we
have
50
task,
51
task
rather
say
here.
You
have
51
task
and
you
click
on
this
all
the
51
task,
and
I
say
that
okay,
I
need
to
do
some
changes
for
this
task.
B
Also
various
other
parameters
I
should
be
able
to
set,
so
let
me
say,
save
now
right,
which
means
all
the
tasks
with
respect
to
the
51.
In
terms
of
the
filters
that
we
have
selected,
which
is
in
explore
phase
now,
I
have
changed
it
into
the
in
process.
So
by
this
way
you
will
be
able
to
do
a
mass
edit
for
the
various
tasks,
and
here
we
have
the
scoping,
which
means
which
are
all
scopes
that
I
would
like
to
include
for
this
particular
project.
B
B
B
If
you
just
scroll
down
here,
you
see
all
the
best
practice
content
say
if
I
am
implementing
best
practice
for
sap
marketing
cloud
or
say
if
it
is
for
success,
factors
say
I
have
the
success
factors:
content
for
the
recruiting
year,
the
best
practice
content
for
sap
success,
factor
security,
and
I
see
everything
in
terms
of
the
recruitment
here.
So
I
will
also
include
the
compensation
right
and
I
say,
save
once
I
save
and
confirm
so
I
am
also
including
the
scope
for
success
factors
in
terms
of
implementation.
B
Now,
if
I
go
to
the
process
scoping,
I
should
be
able
to
see
what
are
all
the
process
that
I
have
selected
for
this
particular
success.
Factor
related
and
I
could
also
select
say
different.
I
should
be
able
to
select
the
scope,
whichever
I
have
defined,
and
here
I
see
all
the
nine
success
factors
related
say.
Let
me
just
select
this
and
I
could
also
go
in
terms
of
the
deep
level
selection
where
for
each
every
process
that
I
would
be
able
to
select
or
also
see
that
okay,
what
is
the
solution?
B
B
B
So
this
is
all
the
step
by
step
process
in
order
to
fulfill
that
particular
business
process.
In
the
success
factors,
implementation
say
that
okay,
in
a
map
role
with
competency,
there
is
some
kind
of
customization
which
is
required.
You
might
need
an
add-on.
You
might
need
a
custom
development
in
terms
of
the
add-ons
that
you
are
creating
on
top
of
the
btp
or
an
api.
So
you
can
put
a
note
that
okay,
I
need
certain
customizing
which
needs
to
be
done,
or
I
can
also
create
a
requirement
directly
from
here.
B
So
the
requirement
screen
will
open
up
and
then
you
can
do
all
the
requirement
defining
here
and
of
course,
you
can
also
have
the
test
cases
for
this
requirement
and
also
the
additional
information
and
the
references
right.
So
once
you
define
this
requirement,
you
should
be
able
to
assign
this,
or
it
is
already
linked.
This
particular
requirement
for
that
particular
business
process
or
the
process
step
where
you
are
defined,
and
you
should
be
able
to
see
that
requirement
here
right.
B
You
have
the
requirement
and
just
like
requirement,
you
will
be
also
able
to
create
an
user
story
or
you
can
also
assign
a
user
story
for
this.
Particular
business
process
flow
right.
Okay,
currently
you
you
cannot
edit
the
standard
diagram,
but
slowly.
You
will
also
get
this
edition
capability,
editing
capability
in
future,
in
cloud
alum
as
well,
but
what
you
could
also
do
is.
There
is
also
a
process
authoring,
which
means
we
have
delivered
from
the
line
of
business.
B
All
the
standard,
business
practice
practice
content,
and
if
you
see
that
okay,
I
need
to
define
an
entire
custom
process,
I
can
define
it
here
and
this
custom
process
also
can
be
included
in
the
scoping
during
the
implementations
phase.
If
you
just
remember
in
the
previous
screen,
I
also
created
a
separate
scroll
for
the
sca
webinar,
and
then
I
was
able
to
select
the
success
factor
related
recruiting
and
also
the
other
on-boarding
or
the
the
payroll
related
modules.
Similar
to
that,
you
will
be
also
able
to
select
this
particular
process
in
that
particular
scoping
right.
B
So
this
is
your
customer,
so
this
is
about
the
implementation,
but
I
would
like
to
show
one
overview
screen
here.
You,
you
will
be
able
to
see
all
the
data
about
your
project.
This
is
basically
a
dashboarding
kind
of
thing
where
you
will
be
able
to
see
about
all
the
overall
health
of
your
project,
management
or
other
project.
This
is
basically
used
by
the
project
managers
where
they
will
be
able
to
see
what
is
my
project,
whether
my
project
status
is
okay
and
what
is
the
current
phase?
When
is
it
going
to
end?
B
B
Excuse
me-
and
here
you
see
the
total
total
overdue
task
in
terms
of
warning
today.
I
need
to
basically
finish
six
tasks
based
on
the
the
timelines
that
I
have
assigned,
and
also
the
task
which
is
defined
because
I
have
been
assigned
as
an
use,
the
assignee
for
certain
tasks,
and
here
you
can
see
upcoming
tasks
where
I
have
been
assigned.
You
also
see
that
all
all
the
six
tasks
which
has
been
assigned
to
me-
and
I
should
be
able
to
work
on
this
directly,
jumping
from
that
particular
screen
right.
Not
only
this.
B
We
also
have
various
other
capabilities
in
terms
of
the
reporting.
If
you
just
scroll
down,
you
have
various
other
things
that
you
would
be
able
to
see.
You
can
see
what
is
the
scope
scope
by
status?
We
have
a
webinar,
we
have
design
phase
test
case
preparations
requirements,
requirements
per
work
stream
and
also
various
other
trends
say,
for
instance,
if
I
would
like
to
see
various
charts-
and
there
are
certain
say,
analytics
weaves-
that
you
will
be
able
to
see,
for
instance,
project
reporting,
project,
progress,
reporting,
task,
distribution,
task
trend
analysis.
B
We
have
requirement
traceability.
Okay,
how
exactly
this
requirement
was
created
from
the
requirement?
You
can
see
the
user
story
and
the
feature
if
there
is
anything
which
is
linked
to
the
requirements,
the
end
to
end.
You
will
be
able
to
have
the
traceability
metrics
here,
and
you
also
have
the
burn
up
chart
and
also
the
solution
process,
traceability
right.
So
this
is
all
about
sap
cloud
alum
for
implementation.
B
Ppt
yeah,
so
now
we
have,
we
have
seen
the
implementation
part
of
sap
cloud
lm
sap
cloud
alm,
just
to
summarize
from
the
implementation
site
today,
sap
cloud
alum
supports
cs4
in
our
public
cloud
and
also
the
success
factor
implementation
slowly.
We
will
also
get
ariba
content
in
terms
of
the
best
practice
this
year,
which
is
there
on
the
roadmap
and
also,
we
will
also
see
that.
B
Okay,
what
are
all
the
other
contents
that
we
can
move
into
sap
cloud
alm
so
that
it
supports
all
the
project
implementation
in
terms
of
the
best
practice
content,
but
in
operations
it
is
almost
all
there
what
it
means
right
from
the
on
premise,
component
to
the
cloud
product,
we
have
host
of
applications,
which
is
already
supported
in
terms
of
sap
cloud
I'll
just
stretch
up
on
that
particular
slide
first
and
then
see
that
okay,
what
are
all
the
products
which
is
supported
in
terms
of
cloud
alm
operations,
and
then
we
can
get
into
the
demo
part
directly
right.
B
Let
me
just
open
this
particular
slide
and
show
you
one
slide,
which
covers
almost
all
in
terms
of
the
operations
right.
So
here,
if
you
see
the
current
the
operations
roadmap,
what
we
have
is
in
terms
of
the
capabilities
we
have
business
process,
monitoring
integration
and
exception,
monitoring,
user
and
performance
monitoring,
job
monitoring,
health
monitoring.
B
Here,
if
you
see
almost
most
of
the
products,
is
already
supported
in
terms
of
the
integration
and
exception
monitoring
in
business
process
monitoring,
we
support
all
s4
hana
content,
which
means
s4hana,
whether
it's
any
flavor,
whether
it's
a
public
cloud,
private
cloud
or
it's
an
on-premise,
and
we
also
have
the
business
feed
of
applications
say
any
of
your
netweaver
stack,
which
is
more
than
about
740
and
sp,
the
sdpi
level
sp
17.
B
Then
we
are
also
able
to
pull
the
data
in
terms
of
the
business
process,
content
for
the
particular
business
fleet
of
systems
and
also
in
terms
of
the
business
process
monitoring
we
have
sap
success
factors
right,
which
is
supported.
This
is
predominantly
on
the
recruiting
module
that
we
are
supporting
today
and
we
also
have
the
roadmap.
B
If
we
see
this
particular
plan
for
2022,
we
have
further
kpis
in
terms
of
success
factors
as
well,
and
also
we
have
sap
ariba
and
further
kpis
in
terms
of
the
s4hana
and
the
business
suite
of
applications
aspect
so
which
means
we
every
day
and
just
while
we
are
speaking
even
now.
I
think
there
are
thousands
of
lines
of
codes
which
is
getting
into
the
cloud
alm
development.
B
Every
day
we
move
this
into
the
production
system,
but
every
two
weeks
is
what
we
release
the
feature
to
the
customers,
which
means
this
is
completely
the
cloud-based
development.
Also,
the
release
is
like
in
two
weeks.
You
will
be
able
to
see
something
new
in
your
cloud:
alm
applications
which
is
released
in
terms
of
content
or
in
terms
of
ui
or
in
terms
of
getting
the
new
products
into
the
any
of
the
capabilities
that
you
see
in
the
business
process,
monitoring
till
health
monitoring-
and
you
also
see
the
in
terms
of
the
road
map.
B
We
have
a
strong
road
map
in
terms
of
integration
and
exception
monitoring.
We
have
already
almost
have
a
lot
of
sap
on
premise
and
the
cloud
applications
here,
but
you
see
the
sap
business
by
design
sap
analytics
cloud.
We
have
btp
cloud
foundry
applications
and
also
the
ci
cic
or
the
data
intelligence.
All
this
products
has
been
planned
for
2022.
B
the
similar
line.
We
also
have
the
user
and
performance
monitoring.
This
is
something
fantastic
capability
that
I
would
say,
every
click
of
a
real
user.
You
will
be
able
to
monitor.
I
will
also
show
this
in
the
demo
and,
if
you
see
in
this
line,
we
already
cover
s4
hana,
all
flavors
business,
feed
of
systems,
sales
and
services,
cloud
success,
factor,
vc
payroll
system
and
also
the
btp
neo
custom
applications
where
the
where
we
have
the
ab
applications,
which
is
created
on
top
of
btp.
B
The
custom
applications
that
the
performance
of
the
particular
applications
can
be
monitored.
Also,
we
can
monitor
the
performance
of
the
marketing
cloud.
This
is
basically
the
end
users,
the
actual
users
who
is
trying
to
access
the
particular
application
right
in
the
similar
line.
We
have
job
and
automation,
monitoring
where
all
this
products
has
been
covered
and
also
in
the
health
monitoring,
so
health
monitoring.
B
I
have
to
talk
a
lot
about
this
because,
as
I
said,
cloud
alm
was
primarily
designed
or
developed
for
the
cloud-centric
customers,
and
also
we
spoke
about
the
cloud
cons
cloud
centric
customer
as
a
low
footprint
of
the
on-premise
systems,
and
that
is
where
we
are
providing
the
capability
for
monitoring
the
system,
monitoring
capability,
the
lane
level
system,
monitoring
capability
in
terms
of
health
monitoring,
which
means
you
can
also
collect
your
business
suite
of
systems
into
health
monitoring
capability,
and
you
can
monitor
a
cpu.
You
can
monitor
your
icm
threads.
B
You
can
see
your
database
growth,
heap
memory
and
various
other
parameters
in
terms
of
system
monitoring
and,
of
course,
we
are
also
having
lot
of
other
capability
in
terms
of
health
monitoring.
Maybe
I
will
cover
this
as
part
of
the
demo
as
well
right.
So
with
this,
I
will
directly
jump
into
the
slide
where
I
wanted
to
just
explain
the
capability
slide.
First,
so
in
terms
of
the
cloud
alm.
So
this
is
the
overall
picture
of
sap
cloud.
B
Alm
operations,
what
we
have
is,
we
have
various
items
here
in
the
left
hand,
side,
if
you
see
in
the
slide,
we
have
metrics,
we
have
configuration
items,
log
entries,
events
and
alerts
which
is
actually
coming
in
into
the
the
various
capabilities.
The
capabilities
can
be
business
process,
monitoring
or
integration
and
exception,
monitoring
user
and
performance
monitoring,
job
monitoring
and
health
monitoring.
So
whenever
we
have
something
in
terms
of
this
capability,
if
there
is
any
kind
of
anomalies
or
the
events
which
is
generated,
it
could
be
from
metrics
to
the
alerts.
B
Then
we
have
the
intelligent
event.
Processing
now
iep
intelligent,
even
processing
will
take
care
of
the
further
steps,
which
means
it
could
be
an
alert
management
where
you
would
like
to
create
an
alert
and
notify
certain
user
or
an
l0
users
that
okay,
there
is
some
kind
of
anomaly
situations
or
a
threshold
breach
which
is
happening
in
your
system,
and
I
need
to
create
an
alert
for
this
particular
item
or
there
could
be
in
parallel
action
as
a
notification
management.
Okay,
this
particular
system
is
down.
B
B
This
is
in
the
pipeline
or
which
is
there
on
the
roadmap.
Currently,
we
already
have
the
connectivity
for
the
service
now,
which
is
there
in
the
development
phase
we
have
tested
in
the
development
tenants,
and
this
is
all
fine
most
probably,
we
should
be
able
to
release
this
very
soon
to
the
customer
as
well,
which
means
if,
whenever
there
is
any
kind
of
alert
which
is
happening,
then
you
can
convert
this
into
an
into
your
servicenow
tickets.
And
this
is
the
subreddit
api,
which
is
slightly
bounded
with
sap
cloud
alum
and
servicenow.
B
Using
this
api,
you
can
you
have
a
tight
integration
in
between
this
cloud
alum
and
the
service
now
right,
so
which
means
two
way
integrations.
You
have
the
service
now
ticket
in
sap
cloud
alum,
and
you
have
the
details
of
the
service
now
here
in
sap
cloud
alm,
and
this
is
using
the
particular
api
which
is
only
for
servicenow
and
in
the
similar
line.
B
We
will
also
have
the
another
api
which
will
be
a
generic
api,
which
you
can
use
this
particular
api,
and
you
should
be
able
to
create
tickets
for
any
home
or
your
own
incident
management
tool.
It
could
be
solution,
manager,
instant
management
or,
it
could
be
say,
any
other
incident
management
or
home
ground
tools
that
you
are
using
the
using
this
particular
api.
You
should
be
able
to
integrate
this
to
your
own
instant
management
tool
right
and
on
that
lines
we
also
have
this
operation
flows.
B
I
will
also
explain
this
how
it
works,
and
currently
what
we
support
is
we
support
bdp
workflow
management.
We
support
intelligent,
robotic
automation.
We
support
autopilot
all
these
things.
Three
things
is
what
currently
supported
today.
What
it
means
say
if
you
have
an
business
process
monitoring
issue
one.
This
particular
issue
has
been
created
as
an
alert
for
this
particular
alert.
B
You
can
already
have
a
bdp
workflow
if
at
all
say
if
the
vendor
creation
has
failed
in
the
integration
monitoring
or
in
if
the
pro
purchase
orders
has
been
created
more
and
nothing
has
been
happening
in
terms
of
purchase,
order,
production
order.
This
particular
item
will
create
an
alert
for
this.
We
have
a
workflow
which
is
already
defined
in
btp.
B
So
this
is,
in
terms
of
the
operations
capability,
will
quickly
get
into
the
demo
part
of
operations
capabilities.
As
I
already
showed
you,
the
implementation
demo,
we
have
the
operations
and
in
sap
cloud
alum
for
operations,
we
have
various
capabilities
that
I
explained
right.
We
have
business
process,
monitoring
integration
and
exception,
monitoring,
real
user
monitoring,
job
and
automation,
monitoring
and
health
monitoring.
B
B
Okay,
what
we
see
here
is
the
business
process,
monitoring
screen
minus
epic
cloud
alm,
and
here
you
see
the
end-to-end
business
process
right
what
it
means
we
have
lead
to
cash.
We
have
source
to
pay.
We
have
designed
to
operate
and
recruit
to
retire
right.
So
here
you
also
have
a
page
where
you
can
see
the
overview
monitoring
alerting
right.
So
let
me
get
into
the
lead
to
cache
scenario
or
the
design
to
operator.
If
I
click
on
this
particular
tile,
I
will
be
able
to
see
the
various
business
process
scenarios
within
this
end-to-end
process.
B
Now
you
also
see
the
kpis
which
is
already
been
painted
here,
which
means
you,
you
see
this
kpis,
which
is
directly
fetching
from
your
s4
on
a
system
or,
it
could
be
say,
public
cloud
or
private
cloud
or
your
business
feed
of
systems,
as
I
already
explained
in
my
roadmap
slide.
What
you
see
here
is
the
various
capabilities
or
the
tiles.
In
terms
of
the
kpi
say,
you
see
the
production
orders
which
is
created,
which
is
green.
B
You
also
see
the
trend
here
so
which
means
compared
to
the
previous
eight
days
period,
which
is
eighth
of
fifth
five
until
fifteenth.
What
you
see
here
is.
It
is
minus
zero
point,
eight
percent
of
the
trend,
but
can
you
see
here
in
terms
of
the
open
and
the
purchase
orders
which
is
over
over
2?
Here?
B
You
see
it
is
plus
9.1,
but
whatever
you
see
here
the
data,
it
is
not
a
static
data
right,
so
you
click
on
this
particular
data
say
this
is
8
42
and
you
get
to
see
all
the
details
about
this
purchase
order
items,
and
you
see
the
graphical
view
whether
this
is
material
group
or
whether
this
is
trading
material
tests
and
all
related.
This
particular
graphical
way.
Also,
you
could
see
the
document
details
here.
So
what
is
the
purchase
order
document
and
you
can
also
see
the.
B
The
various
metadata
informations
for
that
particular
purchase
order.
What
is
the
company
code
purchase
organization
supplying
plant
and
things
right
as
a
business
process
administrator?
What
I
would
say
is:
okay,
if
I
am
monitoring
this
particular
business
process.
If
I
am
responsible,
what
I
will
see
is:
okay
from
this
particular
screen.
I
will
just
export
into
the
spreadsheet,
and
I
will
forward
this
to
my
the
business
team
and
say
that,
okay,
why
is
this
many
purchasers?
Spending
right?
B
I
have
842
items,
and
this
is
the
action
that
I
can
do
from
my
side
and
similar
to
this.
We
have
various
other
kpis
that
I
would
able
to
monitor
right.
You
could
see
the
financial
indicator
and
we
have
various
other
kpis
in
terms
of
procured,
to
received
or
designed
to
operate
itself
that
you
would
like
to
monitor
directly
right.
So
these
are
all
the
kpis
and
we
also
have
the
integration
to
the
alert
so
that
you
have.
B
Whenever
you
have
an
issue,
you
should
be
able
to
create
an
alert
as
well,
and
all
this
configuration
has
been
done
in
terms
of
the
config
from
the
configuration
button
here
right.
So
this
is
on
the
configuration,
but
again
there
could
be
a
certain
questions
in
terms
of
the
business
business
process
scope
right.
So
if
I
am
the
business
owner
for
the
the
procure
to
pay
or
procure
to
reserve.
B
In
this
case,
I
should
be
able
to
see
only
the
kpis
with
respect
to
procure
to
receipt
right,
but
not
to
material
to
product,
and
this
kind
of
scope.
Restriction
is
also
possible
in
cloud
alm.
You
need
to
define
this
particular
scope
and
also
restrict
this
particular
scope
to
a
particular
user,
so
that
they
should
be
able
to
see
only
this
particular
process
and
the
kpis
for
that
particular
process,
and
you
could
also
see
the
kpi
level
restriction.
B
Somehow
there
is
an
issue
in
terms
of
integration
monitoring,
but
let
me
just
explain
how
exactly
this
integration
monitoring
works.
So
integration
monitoring
provides
the
platform
in
terms
of
monitoring
your
integration,
and
this
integration
can
be
your
cloud
to
cloud
integration
in
terms
of
the
eye
flows
or
it
could
be
an
integration
messages
or
it
could
be
an
web
service
calls.
It
could
be
idocs,
it
could
be
bdocs,
it
could
be
your
http
calls
or
whatever
the
integrations
that
is
supported
in
terms
of
cloud
alum,
which
is
again
listed
here.
B
As
I
showed
you,
we
will
be
able
to
monitor,
but
not
only
that
you
monitor
the
channel,
you
monitor
each
and
every
messages,
and
here
in
cloud
alarm,
you
will
be
able
to
monitor
every
single
level
messages.
You
can
monitor
millions
of
messages,
whatever
the
number
of
messages
that
you
have
and
also
you
can
drill
down
to
the
deepest
level
of
the
message
attributes,
which
means
you
will
be
able
to
see
the
metadata
informations
in
terms
of
the
uds
attributes.
What
is
the
call
say
if
it's
a
con
concur
object?
B
You
will
be
able
to
see
what
is
this
conquer
object?
What
is
the
vendor
name?
What
is
the
vendor
line
items
which
how
many
records
has
been
failed?
What
is
the
records?
What
is
the
error
log
just
in
case
if
the
integration
is
failed
and
also
from
the
failure
or
the
error,
you
will
be
also
have
the
linkage
to
the
alert
and
event
management,
which
means
you
can
create
a
notification.
B
You
can
create
a
send
the
email
alert
for
this
particular
issue,
which
has
happened
and
also
you
should
be
able
to
see
the
link
directly
to
navigate
to
the
successfactor
systems
or
the
other
cloud
service
pro
service
link
whenever
there
is
a
failure,
so
that
you
can
directly
jump
into
the
particular
and
end
system
and
then
see
right.
So
that's
that's
in
terms
of
the
integration
monitoring
and
here
what
you
see
is
the
real
user
monitoring
just
in.
Let
me
take
a
app
system
here
and
s4hana
system.
B
You
see
here
the
s4na
system.
If
I
click
on
this
view,
you
see
different
request,
which
is
from
that
particular
system
and
what
are
all
the
different
request?
Types,
how
many
rent
executions?
What
is
the
total
executions
average
response
time
number
of
users?
Also,
you
have
various
filters
where
you
can
filter
in
terms
of
the
user
name
in
terms
of
request
types
and
all
the
other
filters
that
you
would
like
to
use.
Not
only
this,
we
also
have
different
deep
dive
say
I
can
directly
get
into
this
af
post
processing.
B
I
see
that
okay,
this
is
the
action
or
the
steps
which
is
in
that
particular
message,
and
I
can
click
on
this
particular.
The.
What
you
see
is
is
the
various
time
stamp
at
what
point
in
time
this
particular
application
has
been
called
right
here.
You
see
this
application.
This
is
the
application,
and
you
have
various
data
about
this
particular
application.
If
you
click
on
this,
you
see
the
the
metadata
information
in
terms
of
the
response,
time,
net
time,
memory
number
of
round
trips
bytes
and
we
have
various
other.
B
We
also
have
the
jump
in
details
in
terms
of
say,
navigation
into
the
root
cause
analysis
as
well,
which
is
planned
in
future.
Currently,
it
is
not
available
right.
So
what
you
see
is
the
end
to
end
data
correlation,
for
this
particular
call
from
the
particular
user,
which
is
actually
the
real
user,
not
the
static
user
or
a
script
which
is
executing.
We
also
have
the
analysis
waves
just
in
case,
if
you
would
like
to
analyze
okay,
what
for
this
particular
use?
B
What
are
all
the
executions
and
what
are
all
the
systems
that
has
been
touching
and
what
all
the
services
right
say
and
also
I
would
like
to
see
which
metric?
How
is
this
response
time
for
this
particular
application
or
for
for
certain
users?
All
these
things
are
possible.
We
have
interesting
view
of
the
front
end
in
the
front
end.
B
We
have
various
details
in
with
respect
to
the
end
user
time,
whether
that's
how
much,
basically
the
response
time,
how
exactly
this
is
performing
with
respect
to
the
end
user
network
and
the
back
end
time,
and
we
also
have
the
different
view
in
terms
of
the
operating
system
web
browsers,
which
is
your
the
which
browser
it
has
been
used
and
also
the
device
type
basically
which
device
it
has
been
used
from
the
end
user
to
access
these
particular
applications.
B
We
also
have
the
different
combined
view
say
I
click
on
this
operating
system
in
the
browser
here,
you
would
be
able
to
see
okay.
This
is
the
maximum
users
where
they
are
using
windows,
10
and
the
chrome
96,
and
there
are
424
users
right.
Okay,
I
would
like
to
send
a
message
to
all
my
windows:
10
users.
How
do
I
do
this?
Okay?
B
I
click
on
this
particular
block
in
the
pie
chart
and
they
see
all
the
users
basically
who
is
using
this
particular
applications
in
my
cloud
alm
or
in
this
particular
managed
service
system,
and
I
have
all
the
users
data
in
terms
of
the
operating
systems
or
the
browsers
which
they
are
using
right
now
from
the
admin
side,
I
can
take
a
direct
action
telling
that
chrome
96
browser.
There
is
one
activity
which
I
need
to.
I
need
to
explain
to
my
end
users.
B
To
do
so
say
there
is
a
three-step
procedure
which
they
need
to
execute
because
there
is
one
such
application
after
the
update.
It
doesn't
work
with
the
chrome
browser,
so
they
have
to
execute
this
particular
step
in
their
system
right.
So
I
can
take
this
download
this
particular
term.
This
is
basically
the
username.
Currently
I'm
not
able
to
see
the
username.
This
is
an
encrypted.
Once
I
have
the
authorization
I
will
be
able
to
see
which
user
does
this
and
from
the
user
name?
B
I
should
be
able
to
get
my
email
ids
from
the
forum
for
a
particular
customer,
and
then
I
should
be
able
to
send
a
notification
or
an
email
email
for
this
particular
users
telling
that
okay,
they
need
to
update
something
in
terms
of
the
browser
specific
right.
We
also
have
different
views
in
terms
of
the
expensive
request
and
we
have
various
details
in
terms
of
24
hours
profile,
how
exactly
these
applications
were
performing,
and
here
I
have
different
ways
whether
it's
a
performance,
performance
view
or
a
workload
view
or
a
usage
view
here.
B
You
could
see
that
okay,
the
same
applications
you
can
see
the
the
application
size
is
differing
because
here
in
the
performance
view
of
exactly
the
is
the
performance,
then
the
now
the
box
is
higher
here
in
the
workload.
What
is
the
number
of
time?
What
is
the
number
of
time
taken
in
terms
of
seconds
is
the
number
then
the
the
box
is
high
here
in
terms
of
the
usage.
If
you
see
the
various
number
of
users
say
is
the
number
of
users,
if
you
just
take
the
mouse
over,
you
see.
B
Okay,
there
are
10
unique
calls.
That
is
that.
That
is
why
the
size
of
this
box
is
bigger
than
this
particular
box,
where
this
box
has
only
one
unique
calls
right-
and
you
also
see
this
red
amber
green,
where
you
see
that
okay,
the
threshold
0
to
10
is
green
and
10
to
50
is
amber
and
52
90
is
light.
Red
and
9200
is
dark.
Trek
right.
We
have
these
capabilities
in
terms
of
real
user
monitoring
and
health
monitoring
capabilities.
We
have
very
lean
level
health
monitoring
capabilities,
which
means
the
lean
level
system,
monitoring
capabilities.
B
We
are
able
to
monitor
the
cpus
or
the
icm
threads
or
any
other
informations.
With
respect
to
the
technical
monitoring
that
we
we
can
do
it
for
a
on
chrome
system,
and
you
will
be
able
to
see
it
here
in
the
health
monitoring
app
dialog
steps.
Workforces
work
process
on
hold
short
terms,
number
of
users
response
time
in
terms
of
icm
parameters
in
terms
of
resources,
whether
it
is
a
neep
memory
or
the
extended
memory.
B
So
that's
the
capability
in
terms
of
operations,
I
will
just
directly
navigate
to
the
ppt
and
then
maybe
I
need
to
check
on
the
time
as
well.
I
think
we
have
already
breached
five
minutes.
How
is
it
with
you
mukesh?
How
do
we
take
this
further?
I
think
I
have
completed
a
demo
for
operations
as
well.
There
are
certain
events
which
I
already
explained.
A
We
still
have
about
15
minutes
blocked
for
this
session.
So
if
you
think
you
can
compete
in
15
minutes,
then
we
can
go
ahead
and
finish
that.
B
Perfect
I'll
take
another
five
minutes
to
explain
about,
say
the
events
and
the
important
links
to
the
customers
and
also,
I
have
already
explained
about
alum
summit,
which
is
the
flagship
event
and
which
is
in
july,
26
to
29
in
apg
right.
I
have
also
shared
the
links
on
in
the
slides,
so
for
all
the
customers,
you
will
be
able
to
get
the
slide
and
you
should
definitely
register
for
this
event
right.
B
So,
on
the
similar
lines
we
have
different
connects,
we
have
multiple
say
in
terms
of
the
success
connect
which
is
in
september
13
to
14
in
this
year,
and
also
we
have
alum
summits.
I
already
explained
about
this
apj,
which
the
registration
link
is
already
out,
followed
by
the
emea
event,
which
will
be
on
october,
18-21
and
november.
It
is
in
north
america
right.
We
also
have
multiple
road
shows
planned.
We
will
be
able
to
contact
the
customers,
at
least
in
india.
B
We
will
also
plan
the
virtual
roadshows
for
these
particular
market
units,
and
we
also
have
the
quarterly
updates,
which
has
been
made
available
as
a
webinar,
where
our
cpos
will
be
detailing
about
the
new
capabilities
which
has
been
released
for
the
whole
quarter,
and
then
we
have
the
demo
and
also
the
capabilities
overview
from
the
cpos,
and
I
will
also
highly
recommend
for
all
the
customers
to
attend
this
particular
quarterly
update,
so
that
you
get
to
know
how
exactly
the
cloud
alm
is
evolving
in
terms
of
the
capabilities
and
in
terms
of
the
features
that
we
are
delivering
for
the
customers
in
cloud
alien
right.
B
So
with
this,
I
will
also
have
this
community
page
look
into
this
community
page.
There
is
a
lot
of
active
threats
which
has
been
going
on.
If
you
have
any
kind
of
queries,
you
could
also
get
to
know
with
this
community
also
feel
free
to
be
active
in
this
community
page.
A
Yeah,
I
think,
from
a
questions
perspective.
I
don't
have
any
specific
questions,
but
one
thing
that
I
wanted
to
check
with
you
is
you
know
if
someone
wanted
to
try
this
out?
Where
can
they
go,
and
I
know
that
there
are
tutorials
that
we
have
created
for
someone
who
wants
to
understand
how
cloud
alm
works?
So
where
can
someone
find
those
tutorials.
B
Exactly
so,
as
I
already
detailed,
so
everything
is
in
one
stop
page
right,
so
it
is
support.sap.com.
So
in
support.sap.com,
if
you
go,
we
have
various.
B
Klm
content
here,
if
you
go
to
application
life
cycle
management,
we
have
solution.
Manager,
related
focus,
run
related
sap
cloud,
alum
related
click
on
sap
cloud
alum.
You
will
get
to
know
all
the
details
about
cloud.
The
first
thing
which
I
would
also
recommend
is
since
sap
cloud
alum
is
part
of
your
maintenance
contract.
First
go
to
this
request
and
then
request
your
sap
cloud
alum,
which
is
absolutely
free
for
you.
If
you
have
a
valid
contract
with
sap
and
as
I
already.
A
B
Okay,
the
customer,
whenever
it
tries
to
request
this-
let
me
click
on
this
right,
so
whenever
they
click
on
this
request,
obviously
they
will
have
this
user
right,
so
this
user
will
have
certain
access
to
request
the
cloud
alm
tenant
right,
not
not
even
cloud
alum.
So
if
they
wanted
to
request
any
such
tenant,
they
should
have
certain
authorizations.
B
Now
what
you
see
here
is
for
my
user.
I
don't
have
the
authorization
right.
Similarly,
if
the
customer
click
on
this
particular
request
sap
cloud
lm,
they
should
be
able
to
see
a
customer
name
which
is
say
customer
abc
the
consultant
or
the
basis
admin
is
trying
to
request.
They
see
abc
and
then
entitled
yes
and
provisioning
status.
If
they
have
not
provision,
no,
then
region
and
action
under
the
action
button,
they
have
request
if
they
click
on
request
from
there,
they
have
just
two
pop-ups
where
they
need
to
select
and
then
click
on.
B
B
Yes,
please
yeah.
So,
for
this
is
a
straightforward
case
say
in
certain
cases
there
is
for
a
consultant
or
the
user
of
the
customer
who
don't
have
the
usage
rights
for
requesting
sap
cloud
alm.
They
will
be
able
to
see
a
customer
name
here
and
also
entitled.
Yes,
everything
is
fine,
but
they
will
be
not
able
to
request
here,
which
means
they
click
on
this.
In
my
important
contacts
here,
there
is
a
link
if
they
click
on
this,
my
important
contacts
for
the
customer.
B
They
will
be
able
to
see
all
the
authorized
email
ids
on
the
authorized-
yes
user,
for
that
particular
customer,
which
means
they
need
to
use
that
particular
user
to
request
the
sap
cloud.
So
here
completes
the
circle,
so
they
have
all
the
information
to
request
sap
cloud
alm.
One
is
the
first
case
straightforward
case.
The
second
one
is
the
authorization
missing
case.
They
need
to
go
with
my
important
context
and
look
into
which
user
has
the
authorization
ask
them
to
request,
and
also
we
have
a
fantastic
video
on
this.
A
Super,
that's
really
great.
I
think
that
was
the
only
question
that
I
had.
Otherwise
you
pretty
much
covered
the
entire
content.
So
thank
you
so
much
for
taking
us
through
the
entire
content
and
showing
us
what
the
capabilities
are
for
specific
cloud
with
live
demos.
It
it
usually
happens
right.
There
is
always
something
that
that
breaks
during
the
live
demo.
So
that's
exactly
here.
B
B
Some
activity
is
going
on,
I
didn't
check
up,
but
I
think
other
than
integration
monitoring.
We
were
able
to
show
all
the
demos
it
was
good.
I
think
we
could
also
do
an
integration
monitoring
specific
session
if
the
customer
are
interested
because
that's
a
low
hanging
fruit
for
the
customers
and
which
is
very
much
interesting
for
the
customers
as
well.
I
think
we
could
also
do
a
specific
half
an
hour
session
or
40
minute
session
for
the
customers
in
future.
A
Yeah,
it
is
also
important
because
unless
all
the
integration
connections
that
they
have
created,
it
always
needs
to
be
on
in
order
for
the
entire
end
to
end
data
process
to
work
seamlessly
right.
So
it
is
important.
A
Okay,
I
think
thank
you
so
much
for
taking
us
through
the
entire
content
and
as
as
I
told
you
so
for
people
who
are
watching
this
on
demand.
If
there
are
any
questions,
please
do
reach
out
to
either
me
to
sonal
or
to
umesh
for
people
who
are
watching
on
linkedin
live
or
on
linkedin
later
on,
I've
tagged
on
the
linkedin
post
as
well.
You
can
directly
reach
out
to
him
on
linkedin
as
well.