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From YouTube: Internet Society Board of Trustees Meeting 157 - Day 1
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A
Good
morning,
good
afternoon
and
good
evening,
internet
society
trustees,
my
name-
is
jane
coffin,
I'm
the
senior
vice
president
for
internet
growth
at
the
internet
society.
I
have
the
honor
and
pleasure
of
working
with
our
fabulous
staff
on
the
growing
the
internet
portfolio
of
projects
on
the
senior
executive
team.
A
There
are
three
projects
in
this
portfolio:
there's
a
building
community
networks
or
cns,
fostering
infrastructure
and
technical
communities,
basically
where
the
ixp
network
operator
group
and
communities
to
support
them
lives
and
measuring
internet,
where
we
have
a
great
platform
for
talking
about
the
health
of
the
internet,
focus
on
internet
shutdowns,
and
why
they're
not
good
and
other
great
things?
So
I'm
going
to
walk
you
through
what
we
had
promised.
A
We
would
do
in
the
ap
2020,
where
we
ended
up
and
some
of
the
lessons
we
learned
on
the
growing
the
internet
portfolio
of
this
year-end
summary,
I
would
say:
2020
was
an
amazing
year.
We
learned
a
lot.
There
were
some
things
we
couldn't
do
because
of
the
pandemic.
Obviously
you
know
we
couldn't
meet
in
person
with
people,
so
we
learned
really
quickly
how
to
take
some
of
our
flagship
events.
A
Like
the
african
peering
and
interconnection
forum
online
to
a
peering
virtual,
a
series
of
events
where
we
brought
in
sponsors
had
more
people
trained
because
they
could
actually
join
online
so
onward.
With
the
three
projects:
the
community
network
team.
At
a
meta
level,
we
connected
more
people
through
community
network
colleagues
and
through
other
partners
around
the
planet.
We
helped
change
the
minds
of
policy
makers,
and
regulators
got
language
into
the
g20
declaration
on
community
networks.
A
We're
very
excited
about
that
and
we
brought
in
more
partners
so
happy
day
with
that
with
infracom
dev
we
beat
our
training
goals
online
and
that's
thanks
also
to
the
tell
team.
None
of
what
we
do
is
in
isolation.
We
bring
in
our
partners
to
build
a
broad
base
of
a
pyramid
of
partnership.
We
never
want
to
be
a
single
point
of
failure
as
a
partner
so
back
to
infracom
dev
and
the
ixps.
We
helped
more
of
the
existing
ixps
level
up
or
become
better
with
equipment
with
some
online
training.
A
Again
we
learned
it
was
hard
to
build
new
xp's
in
a
pandemic.
So
lesson
learned
on
the
new
measuring
the
internet
team
project.
A
A
great
team
of
people
working
very
hard,
very
deliberately,
to
establish
a
new
platform
where
we're
going
to
look
at
the
health
of
the
internet
and
talk
to
governments
about
why
shutdowns
are
not
a
good
thing.
We
also
are
trying
to
attract
more
attention
to
our
partners
as
well
again,
we're
part
in
partnership
with
so
many
other
organizations
our
data
partners
here
in
this
project
that
we
want
to
shine
the
light
on
them
too,
because
this
is
about
a
team
effort
to
build
a
bigger,
better
internet.
A
So,
on
the
building
community
networks
project,
our
ap
2020
goals
are
here,
you
can
read
through
them.
Clearly
our
global
summits
and
our
in-person
events
couldn't
do
them,
but
we
did
do
voila.
These
are
the
actuals
that
we
were
able
to
achieve.
We
were
able
to
help
more
partners
online.
You
can
see
by
this
total
here.
The
actuals
were
25
versus
10.
number
of
entities
that
changed
their
policies
were
seven
versus
five
more
in
the
write-up.
A
We
were
just
right
on
target
there
we're
going
to
train
more
people
this
year,
because
we
have
a
train
the
trainer
program
in
2021.
But
here
is
the
excellent
work
that
the
team
did.
You
can
read
through
this
later,
but
you
can
see
the
deployments
here.
The
policy
changes
we
were
able
to
enable
and
the
people
trained,
and
so
now
we're
on
to
the
fostering
infrastructure
and
technical
communities
project.
This
is
a
mouthful,
but
what
it
really
means
this
is
about.
A
Building
more
internet
exchange
points,
the
technical
communities
to
support
them
all
of
these
projects.
I
should
have
said
from
the
beginning
are
an
intersection
between
technology
policy
and
development,
so
we're
looking
at
all
those
aspects
or
vectors
and
constantly
looking
at
the
meta
level,
how
we
can
look
at
the
global,
the
regional
to
local
levels,
because
one
of
the
things
that
the
internet
society,
wonderful
staff
helps
us
do
is
really
take
things
to
a
local
level.
Understand
what
the
local
circumstances
are.
A
We
never
go
where
we're
not
asked
to
go
we're
always
working
in
partnership
and
our
goal
is
to
strengthen
and
enable
people
on
the
ground
really
build
those
communities
of
interest.
You
can't
build
a
bigger
internet
without
more
humans
who
know
how
to
run
it
and
who
are
technically
trained
so
on
this
project.
Again,
here's
what
we
had
for
ap
2020
goals,
training,
infrastructure,
support,
definitely
a
lot
of
in-person
events
and
here's
what
we
wound
up
on
the
new
xp's.
A
We
found
that
during
a
pandemic,
it's
very
hard
to
go
places
when
you
can't
go,
but
it's
also
our
model
wasn't
as
flexible.
I
think
for-
and
I've
done,
some
of
this
training
myself
for
the
on
the
ground
work
to
be
transferred
to
online
we've.
We've
mastered
that
we
figured
out
how
to
do
it
for
this
year.
Existing
isps
were
able
to
get
definitely
switches
and
servers
out.
We
were
able
to
get
optics
out.
A
We
have
a
new
partnership
with
flex
optics
for
that,
so
we
were
able
to
help
lots
more
ixps
virtually
because
this
also
meant
that
we
could
reach
people
online,
that
we
may
not
have
been
able
to
reach
with
our
in-person
events,
lesson
learned:
lots
of
good
pre-work
can
be
done
online
before
we
have
an
in-person
event
in
the
future
and
or
we
create
a
new
combination,
hybrid
approach.
This
will
be
for
this
year,
but
last
year
number
of
partnerships
lots
more
people
brought
in
to
work
with
us.
A
This
is
everything
from
some
of
the
regional
internet
registries,
to
local
folks
on
the
ground
to
companies
like
terraco,
facebook
and
others
who
are
good
partners
with
us
on
the
ground,
helping
us
to
do
training
and
now
virtually
to
do
training
and
to
support
the
work
we
do.
I
would
love
to
say
here
also
please
note
that
the
team
was
able
to
bring
us
sponsorships
for
some
of
the
virtual
events.
It
was
excellent.
A
Number
of
individuals
trained
exceeded
our
expectation.
This
is
thanks
also
to
the
tell
team.
We
really
appreciate
the
new
work
with
rhonda,
esther
and
team,
and
so
this
is
something
to
look
forward
to
moving
forward
note
that
we'll
have
new
training
coming
on
in
2021,
based
on
some
of
the
old
training.
For
those
of
you
that
know
aphronic
and
ap
nog,
sorry,
the
afernog.
A
This
was
an
absolute.
This
net.
Ops
training
was
something
we
had
worked
on
with
afnog
in
the
past
to
make
sure
that
we
provided
what
was
called
a
zero
level
training
so
that
when
people
would
come
in
person
to
the
afnog
events,
they
would
be
ready
to
roll
ready
to
go
had
had
basic
training.
We
took
that
online
almost
four
to
five
years
ago,
and
we've
been
improving
it
ever
since
and
we're
looking
at
new
improvements
with
tel
moving
forward.
A
So
here
you
can
see
some
of
the
key
things
we
learned
again.
What
I
mentioned
before,
as
a
result
of
the
pandemic
virtual
engagements,
increased
our
reach
cons,
the
pandemic
hindered
our
ability
to
deliver
on
goals.
Lessons
learned.
We
have
to
leverage
our
cross-regional
expertise.
This
is
bringing
other
staff
from
other
regions
into
the
projects,
which
has
been
a
huge
success
with
the
reorg
and
work
across
the
different
partners
that
we
have
to
rely
on
them
more
and
more
for
sustainability
purposes.
A
Measuring
the
internet,
ap
2020
goals
establishes
community
around
data
collection
and
contributing
data
to
support,
collaborative
internet
measurement
results,
develop
initial
sets
of
metrics
other
and
develop
web-based
dashboard
and
launch
for
public
consumption.
We
met
those
goals.
This
team
had
really
done,
has
really
done
a
great
job,
they're
new
they're,
small,
they're,
agile
and
they're
working
across
the
org
and
with
partners
around
the
planet,
so
they
launched
the
platform
early
in
december.
A
A
This
is
now
the
internet
society
pulse
platform
versus
insights,
so
the
public
launch
for
the
insights
platform
was
on
the
second
we
relaunched
by
the
end
of
february
this
year
with
a
new
platform,
but
back
to
2020
number
of
project
specific
partners.
We
exceeded
that
we
went
over
that
this
is
a
very
deliberate
partnership.
So
it's
not
all
data
partners
across
the
planet,
but
we're
trying
to
bring
in
more
and
more
in
a
deliberate,
methodical
fashion,
number
of
use
cases
developed.
A
We've
got
those
four
use
cases
developed.
This
helps
exhibit
and
show
why
certain
technical
aspects
of
the
internet
are
important
for
the
health
of
the
internet.
Why?
Certain
shutdowns
by
governments
are
not
a
good
thing
for
the
stability
integrity
and
the
perception
of
the
strength
of
the
internet?
A
A
So
I'll
leave
this
to
all
of
you
to
have
a
look
through
later.
If
you
have
any
questions,
please
contact
me
coffin,
isoc.org,
coming
through
kevin
would
be
easier,
of
course,
because
kevin
will
be
able
to
reach
me
at
any
time,
and
let
me
know
if
you
have
questions
so
again.
Thank
you
for
your
time.
Thank
you
for
your
support
and
please
know
you
have
a
wonderful
group
of
staff
to
support
us
and
also
great
partners
around
the
world.
Thank
you
very
much.
B
Hello,
my
name
is
joseph
lorenzo
hall,
I'm
the
senior
vice
president
for
a
strong
internet
at
the
internet
society.
I
have
received
a
strong
project
portfolio
in
2020
that
included
five
projects
that
are
internet
way
of
networking,
encryption,
securing
global
routing
time
security
and
open
standards
everywhere.
B
B
I
think
it's
safe
to
say
that
a
lot
of
us
thought
maybe
we'd
get
half
of
what
we
planned
done
over
the
year
course
of
the
year,
but
when
it
all
came
down
to
it,
we
got
almost
everything
done
by
being
creative
and
resourceful
in
terms
of
the
projects
themselves.
I'll
give
you
a
quick
overview,
then
we'll
go
into
some
detail,
routing
security
manners.
You
may
know
it
as
continue
to
evolve
and
grow
beyond
our
wildest
expectations.
B
We
had
a
number
of
remarkable
successes
in
the
area
of
open
source
web
standards
and
web
servers,
and
we
decided
to
close
that
project
out
and
transition
those
activities
to
maintenance
and
training.
I'll
talk
a
little
bit
more
about
that
and
time.
Security
was
also
highly
successful.
Although
we
didn't
decide
to
continue
that
project
in
to
2021,
for
a
variety
of
reasons,
and
when
we
get
to
challenges
and
lessons
learned,
I
think
we
started
to
realize
that
in-person
interaction
is
a
wonderful
thing
and
remote
interactions.
B
In
terms
of
lessons
learned,
I
think
the
most
important
lesson
we
learned
is
going
from
not
just
counting
things.
We
do
as
being
sort
of
task
completion
as
being
measures
of
success,
but
instead
measure
how
those
tax
tasks
actually
change.
Things
in
the
world
so
make
those
our
goals
and
then
assess
impact
indicators
that
we
may
not
be
able
to
directly
control
but
sort
of
show
if
the
world
in
general
is
going
in
the
direction
that
we
want
to,
and
we
have
that
planned
for
2021.
B
B
I
went
started
off
with
the
goal
this
year
of
defining
the
critical
properties
of
the
internet
with
our
community
and
with
peers
and
academics,
and
they
succeeded
and
created
not
only
a
very
compelling
articulation
of
what
the
critical
properties
of
the
internet
are,
but
they've
created
an
internet
impact
assessment
toolkit
that
you
can
use
that
anyone
can
use
to
assess
how
particular
proposals
might
affect
how
the
internet
works.
B
B
The
encryption
project's
goals
were
very
simple:
they
wanted
to
make
sure
they
compel
they
developed
a
compelling
narrative
so
that
people
understood
why
protecting
end
and
encryption
is
important
and
then
they
wanted
to
bring
people
together.
Actually
excuse
me
build
a
coalition
of
organizations
that
all
have
similar
and
experts
that
have
similar
ideas
about
encryption
so
that
we
can
pool
our
resources
to
fight
the
coming
battles,
and
this
year
is
going
to
be
quite
a
challenge.
B
Excuse
me
in
terms
of
metrics,
for
the
encryption
project.
You
can
see
we
trained
a
number
of
people
specifically
about
encryption
advocacy.
We
were
able
to
grow
our
global
encryption
coalition
larger
than
we
had
thought
and
had
a
bunch
of
engagement
from
those
members.
We
didn't
see
any
particularly
bad
proposals
that
would
have
affected
encryption,
although
this
year,
2021,
is
a
very
different
situation.
B
Again,
let
us
know
offline
if
you
want
to
know
more
about
these
things,
but
these
are
sort
of
talks
about
things
we've
learned
in
in
doing
the
advocacy
in
2020
in
terms
of
routing
security.
This
is
a
mature
project
that
is
evolving
and
growing
past
our
wildest
dreams.
They
wanted
a
double
manners.
Membership
actually
stand
up
the
manners
observatory
as
a
more
production
service,
oriented
service
web
service
and
in
terms
of
metrics.
B
They
decided
to
adhere
to
the
manners
actions,
including
microsoft,
amazon,
google,
cloudflare
verizon
and
others
it's
just
a
gangbusters
years,
and
we're
looking
forward
to
2021,
seeing
even
more
growth
and
additional
kinds
of
of
ideas
in
terms
of
routing
security
time.
Security
wanted
to
make
sure
that
there
was
a
testbed
available
for
testing
new
implementations
of
the
the
new
time
security
standards
that
came
out
in
2020
and
then
establishing
metrics
and
measurement
infrastructure
to
track
certain
kinds
of
future
deployments
of
secure
time.
B
We
did
not
create
the
deployment
metrics
and
measurement
for
tracking
secure
time.
Instead,
we
set
up
a
bunch
of
sort
of
things
that
we
thought
were
necessary
for
time
to
have
a
community
and
to
see
some
of
the
things
we've
seen
in
other
standards.
We
have
a
testbed
with
five
secure
time,
nodes
up
and
running.
You
could
test
against.
B
We
presented
quite
a
few
times
about
time,
security
to
various
areas,
and
then
we
published
best
current
practices
about
actually
running
a
good
network
time
protocol.
You
have
to
run
a
good,
it's
a
run
good
time
before
you
can
run
the
secure
time
again.
I
can't
go
over
this.
We
did
do
a
lot
of
work
in
terms
of
advancing
network
time
security.
Those
activities
since
the
project
is
not
continuing
into
2021
will
continue
in
small
part
in
the
infracom
dev
project,
understanding
that
isps
often
need
secure
time.
B
Another
project
is
not
continuing
in
the
2021,
the
open
standards
everywhere
project,
but
was
amazingly
successful
and
that's
the
reason.
One
of
the
reasons
that
is
not
continuing
is
that
we've
sort
of
done
what
we
set
out
to
do
in
this
area.
We
wanted
to
make
sure
that
we
had
the
ability
to
deploy
four
reference
servers
that
were
super
secure
using
all
modern
web
standards
and
all
the
open
standards
we
know
and
love.
B
As
you
can
see,
we
have
amazing
compliance
from
our
partner
internet.nl's
test
suite
in
terms
of
security
and
interoperability
and
modernity
of
the
protocols
that
our
web
servers
use
both
in
our
corporate
web
servers
and
in
our
community,
and
we
have
published
a
number
of
step-by-step
guides
so
that
people
can
do
this
on
their
own.
We
will
be
updating
those
guides,
especially
when
http,
3
or
quick
hits
the
streets
later
this
year,
and
because
we
want
to
make
sure
it
can
support
that
again.
C
Hello
members
of
the
iso
board
of
trustees,
I'm
renalia
abdulrahim.
This
is
the
third
part
of
the
presentation
on
the
end-of-year
achievements
report
on
the
implementation
of
the
2020
action
plan.
I'm
going
to
cover
the
section
on
building
our
community
extending
our
voice.
The
work
in
this
area
is
largely
driven
by
teens
that
report
to
me,
and
they
are
content
and
marketing
communications,
community
engagement,
external
engagement,
training
and
e-learning
planning
and
reporting
and
strategy
and
impact
measurement,
and
my
assistant.
Sarah
dumont
is
joining
me
today
to
help
me
with
the
recording.
C
This
is
the
highlights
on
this
section.
First,
I'd
like
to
touch
on
our
operating
environment.
As
you
know,
2020
was
a
challenging
year.
We
experienced
a
global
pandemic,
which
is
still
ongoing,
but
it
became
an
opportunity
for
us
to
promote
the
internet
more
effectively
and
we
literally
seize
the
moment.
We
focus
on
virtual
engagements
and
in
the
beginning
we
were
quite
worried
on
whether
or
not
we
were
going
to
be
able
to
achieve
results
as
we
were
used
to.
But
surprisingly,
virtual
engagements
yielded
results
and
brought
broader
audiences
to
isoc.
C
Despite
difficult
circumstances,
we
were
also
able
to
mobilize
significant
external
support
and
resources
for
the
organization,
including
funding
and
partnerships
for
projects
and
non-project
activities
in
terms
of
building
our
community.
I'm
pleased
to
report
that
healthy
isof
chapters
in
good
standing
increase
significantly
mostly
due
to
staff
effort.
C
Individual
members
continue
to
grow,
and
sometimes
we
don't
even
need
to
do
anything.
Membership
keeps
growing,
especially
in
developing
regions.
Our
organization
members,
unfortunately
decreased
due
to
various
reasons,
including
adverse
economic
conditions.
Nevertheless,
we
were
still
successful
in
convincing
new
organizations
to
join
iso.
C
The
iceland
community
across
all
segments
were
interested
in
projects
and
other
activities,
particularly
training
related,
and
we
successfully
enabled
their
participation
and
involvement
in
projects
and,
finally,
on
extending
our
voice,
isoc
received
unusually
high
media
visibility.
Last
year
due
to
the
proposed
pir
transaction,
while
pir
dominated
media
attention
in
the
first
quarter
and
the
second
quarter,
we
gained
some
high
profile
top-tier
media
attention
in
the
second
last
second,
two
quarters
of
the
year
that
focus
exclusively
on
isoc's
work
and
our
social
media
following
also
grow
grew.
C
We
also
carried
out
five
community
consultations
and
two
consultative
policy
development
processes
and
the
feedback
received
was
integrated
into
our
work
and
shared
back
to
the
community
through
the
dashboard
that
they
can
access.
I'm
pleased
to
share
with
you
the
key
results.
59
of
organization
members
got
involved
in
projects,
49
of
chapters
in
good
standing
got
involved
in
projects
nearly
2
000
individual
members
got
involved
in
projects,
77
of
chapters
in
good
standing,
participated
in
chapter
training,
which
included
project
content
and
68
of
training,
participants,
implemented
initiatives
locally
post-training
in
support
of
projects.
C
The
second
achievement
is
that
our
community
members
were
regularly
informed
about
opportunities
for
getting
involved.
We
did
this
through
monthly
newsletters.
Our
average
open
rate
for
the
newsletters
is
slightly
higher
than
the
association
industry
standard.
Our
average
open
rate
was
26.5
percent.
The
industry
standard
is
between
20
to
25.
C
Our
community
members
also
receive
training
to
be
better
equipped
to
participate
in
the
movement.
There
were
a
lot
of
training
related
activities.
Last
year
we
do.
We
delivered
14
isopled
courses,
three
partner-led
courses
and
44
learning
events
to
our
community
and
our
global
chapter
training
course
delivered
25
courses
in
three
different
languages.
C
We
also
delivered
online
campaigns
to
showcase
our
community's
involvement
in
the
movement.
There
are
two
that
I'm
highlighting
here.
We
are
the
internet
society,
social
media
campaign,
which
was
aimed
to
inspire
and
cast
a
light
on
the
people
within
our
community,
and
this
campaign
highlighted
their
contributions
in
building
a
bigger
and
stronger
internet.
C
The
second
campaign
that
I
wanted
to
mention
is
iheart
the
internet
campaign,
which
casted
a
positive
spotlight
on
the
internet
during
the
global
pandemic,
and
it
gained
momentum
and
evolved
to
be
the
theme
and
call
to
action
for
our
2020
chapterthon,
where
chapters
contributed
do-it-yourself
manuals
and
tutorials
for
activities
that
showed
how
they
are
helping
to
ensure
the
internet
continues
to
be
a
lifeline,
enriching
people's
lives
during
19
and
beyond.
Let's
go
to
the
next
slide
goal.
C
Number
three
is
build:
a
robust
support
base
of
new
community
members,
including
digital
natives
and
organizations
whose
business
models
rely
on
the
internet.
In
terms
of
achievements,
we've
made
some
improvements
to
support
our
individual
members.
We
completed
the
discovery
phase
for
developing
a
plan
to
build
individual
membership.
This
work
will
continue
this
year
where
we
want
to
validate
the
findings
of
the
discovery
and
improvements
from
the
discovery
phase
were
implemented
from
initial
recommendations.
C
We
also
worked
on
our
early
career
fellowships
program
to
target
digital
natives
in
particular,
and
this
program,
I'm
pleased
to
say,
is
ready
to
launch
this
year.
So
we
completed
the
design
phase
last
year
and
we
secured
three
key
partnerships
and
this
fellowships
program
will
be
launched
in
march
2021..
C
This
is
goal
number
four,
which
is
to
build
partnerships,
foster
governmental
and
intergovernmental
relations
and
pursue
fundraising
opportunities
at
global,
regional
and
national
levels.
Here
are
the
achievements
we
manage
to
grow
our
partnerships.
We
achieve
a
total
of
26
mou
partners
around
the
world
which
literally
covered
every
region
every
region,
including
the
global
category.
C
Nearly
half
of
these
partners
are
new
and
we
successfully
aligned
85
percent
of
all
partners
with
projects
which
is
quite
high.
We
also
successfully
aligned
all
of
our
institutional
relationships
with
ideos
to
projects
that's
22
relationships
with
intergovernmental
organizations,
and
we
also
aligned
more
than
half
of
our
relationships
with
academic
institutions
with
projects
as
well.
C
C
It's
a
1.9
million,
more
or
less,
which
was
42
above
target,
and
this
source
of
fund
include
individual
donations,
membership
organization,
membership
fees
and
sponsorships
from
isoc
organization
members.
We
also
exceeded
our
aggregate
fundraising
target
for
funds
raised
from
non-isoc
community
sources
and
we
reached
1.1
million.
This
is
much
higher
than
the
target
that
we
set
for
ourselves
about
265
percent
and
94
of
the
funds
raised
we
raised
for
projects
while
our
sponsorship
revenue
in
this
category
was
below
target,
but
the
gap
was
more
than
adequately
covered
with
grants.
C
C
More
than
600
young
people
applied
and
30
were
selected.
This
is
a
very
special
group
of
people,
the
igf,
youth
ambassadors,
received
training
and
networking
opportunities
provided
by
three
program,
sponsors
and
seven
partners.
So
it
is
a
collaborative
program.
All
the
participants
delivered
briefs
and
plans
for
local
projects
that
contribute
to
grow
or
strengthen
the
internet,
and
generally
we
tend
to
find
the
youth
involved
in
this
program
to
be
extremely
inspiring
and
we
look
forward
to
continue
our
relationship
with
them
as
the
years
progress.
C
C
So
the
program
moved
to
a
virtual
format
in
line
with
the
online
ietf
meetings.
For
the
first
time,
we
had
some
glitches
and
we
had
to
learn
from
it.
Only
the
second
edition
of
the
program
took
place
with
10
confirmed
attendees,
who
predominantly
represented
governments
in
telecom
regulatory
authorities
and
ministries.
This
year
in
2021,
we
will
aim
to
adapt
the
program
better
to
the
virtual
format
and
we
hope
to
have
better
results.
C
Next,
please
goal
number
six
continue
to
spread.
The
word
broadly
about
the
work
of
the
internet
society,
community
and
its
partners
towards
our
shared
vision.
This
is
all
about
our
presence
in
the
media.
Essentially,
we
received
many
feature
and
headline
mentions
in
the
media.
We
achieved
more
than
a
thousand
feature
in
headline
mentions,
which
was
high.
It
was
180
above
target
and
it
was
unusual
between
the
first
and
second
quarters,
the
bulk
of
total
mansions
focused
on
the
pir
transaction,
which
is
not
surprising,
but
some
attention
was
also
paid
to
the
topic
of
internet
resilience.
C
Given
the
global
pandemic
between
the
third
quarter
and
the
fourth
quarter,
we
began
to
see
more
interest
on
bigger
and
stronger
internet
topics
and
we
hope
to
continue
on
that
growth
trajectory
this
year.
We
also
received
a
high
number
of
media
inquiries.
This
was
also
unusual
because,
typically
organizations
don't
receive
a
lot
of
media
inquiries.
We
got
53,
which
was
65
percent
above
target,
and
they
came
from
some
top
tier
outlets,
such
as
the
wall
street
journal
in
the
us
abc
in
the.
C
Our
social
media
following
also
grew.
We
grew
by
16.7,
which
is
slightly
over
the
target
that
we
set
for
ourselves
and
we
ended
with
more
than
80
000
social
media
followers
and
growth
occurred,
particularly
on
linkedin
and
instagram,
and
was
primarily
organic.
This
means
that
it
doesn't
require
a
lot
of
push.
People
were
somehow
interested
in
what
we
were
doing
and
we'll
continue
on
improving
our
social
media
approach
in
2021
next
goal.
Please.
C
This
is
goal:
7,
revamp
the
internet
hall
of
fame
and
deliver
the
postel
service
award
and
the
network
and
distributed
system
security.
Symposium
ndss,
so
we
managed
to
revamp
the
ihop
program
and
the
revamp
is
completed.
The
work
plan
for
the
program
has
been
streamlined
and
we've
improved
processes
and
procedures
in
consultation
with
the
ihop
advisory
board.
C
Other
improvements,
improvements
made
included
enhancement
of
the
nomination
procedures,
with
better
transparency
of
the
selection
process
and
focus
on
isoc's
thematic
areas
of
interest,
so
slowly
but
surely
we're
beginning
to
align
what
we
work
on
with
our
themes
for
bigger
and
stronger
internet
network
and
distributed
system
security,
symposium
ndss.
This
is
a
premier
academic
research
conference.
We
are
quite
proud
of
this
symposium.
It
is
ranked
among
the
top
five
security
conferences
of
the
world
and
last
year
this
event
was
face
to
face.
It
was
on
site.
C
It
was
quite
lucky
to
be
able
to
do
this
this
year,
we're
trying,
for
the
first
time
a
virtual
event,
and
I
think
andrew
will
be
able
to
report
to
you
on
the
success
of
this.
After
the
end
of
this
quarter,
we
have
some
of
the
results.
Already.
A
lot
of
activities
happened.
There
were
a
lot
of
peer-reviewed
academic
papers,
posters
were
shared,
there
were
some
workshops
and
there
were
two
keynotes
on
key
topics.
Nearly
450
people
participated
in
the
event
and
it
brought
in
sponsorship
funding
about
61
000
in
total.
C
D
Hello
good
morning,
good
afternoon,
good
evening
to
everyone.
My
name
is
sebastian
bellagamba,
I'm
the
vice
president
of
external
engagement,
and
I
would
like
to
thank
you
for
this
opportunity
to
present
on
the
developments
of
the
new
fellowship
programs
that
were
launching
this
year.
D
As
you
know,
as
you
have
already,
there
is
two
parts
of
this
program:
the
early
career
and
the
mid
career
fellowships.
We
are
launching
in
2021
the
every
career
one
and
that's
what
I'm
gonna
present.
You
know
there
are
good
news
on
on
on
this
front.
D
Let
me
get
back
to
what
we're
trying
to
to
achieve
here.
It's
our
vision
regarding
this
fellowship
as
approved
by
you
at
the
board,
is
that
we
would
like
to
empower
empower
internet
champions
around
the
globe
and
across
technical
and
policy
areas
to
contribute
to
the
development
of
the
internet,
ensuring
that
the
internet
remains
open
globally,
connected
secure
and
transferred.
D
There
is
basically
three
goals
that
we
would
like
to
achieve,
increase
and
create
capacities
in
internet
champions
in.
We
would
like
to
empower
a
trader
of
talented
early
and
career
professionals,
and
we
want
to
ensure
that
the
next
generation
of
internet
leaders
embody
the
principles
of
openness
and
collaboration.
D
So
for
this
fellowship
the
every
career
fellowship,
we
have
designed
the
program
as
a
24
weeks
experience,
the
cohorts
will
be
up
to
15
pharaohs.
There
will
be
two
cohorts
annually
with
the
exception
of
2021,
in
which,
as
we're
starting
in
june,
we
will
run
just
one
cohort
in
2021
and
in
2022
forward.
We
will
have
two
cohorts
a
year
and
at
least
for
this
year
is
planned
to
be
a
hundred
percent,
a
virtual
experience.
D
There
is.
We
have
designed
a
very
strong
program
for,
for
these
fellowships,
basically
gathering
all
the
input
that
we
had
from
from
the
community.
I
remember
that
we
launched
consultation
on
this
and
there
were
several
calls
with
our
community
in
order
to
to
gather
inputs.
D
D
So
we
have
designed
the
program
in
with
four
speeders
and
we
are
thrilled
to
to
tell
you
that,
for
the
academic
beat
we
have
engaged
with
the
two
very
prestigious
organizations
and
persons.
One
is
dr
laura.
The
nerdist
and
the
second
one
is
the
outsource,
the
instant
internet
institute.
D
That
will
support
that
on
the
academic
bit
of
this
of
this
fellowship,
we
are
focusing
on
two
other
pillars:
interactive
learning,
federals
are
going
to
to
run
a
project
that
are
going
to
be
mentored
to
to
do
this
project,
and
then
we
there
will
be
a
final
symposium
in
in
which
the
all
the
fans
will
end
up
presenting
the
projects
that
they
have
been
working
with.
So
we're
gonna
work
on
their
presentation,
skills,
their
relationship
skills,
the
collaboration
skills
and
the
project
management
skills.
D
This
is
the
the
rough
curriculum
for
for
the
fellowship
as
planned.
The
first
module
that
is
led
by
dr
lavrov,
I
will
understand,
will
focus
on
understanding
the
basics
of
the
internet
ecosystem.
There
will
be
a
second
model
that
is
led
by
the
art
for
insta
internet
institute,
which
will
focus
basically
on
internet
policy
issues.
The
third
model
will
be
project
management
and
advocacy
in
order
to
give
the
fellows
the
tools
in
order
to
to
make
their
positions
known
and
how
how
they
can
run
also
projects
related
to
it.
D
We
have
engaged
with
the
two
companies
that
will
support
us
on
that,
which
is
a
pyramid,
learning
and
89
app
and
the
final
one
that
is
the
related
to
the
internet,
way
of
doing,
which
is
something
that
we
will
do
jointly.
I
mean
both
in
the
internet
society,
the
internet
societies,
foundation
joined
jointly
with
the
diplo
and
and
the
geneva
internet
platform.
D
So
these
are
the
four
basic
models
that
that
we
will
be
running
this
year.
D
So,
to
put
it
in
in
a
timeline,
these
four
models,
the
first
the
from
week
two
and
five
and
after
the
selection
process,
we
will
have
the
introduction
to
the
internet
ecosystem
from
week.
Six
to
nine
the
internet
way
of
thinking
weeks
10
to
17
is
going
to
be
dedicated
to
project
management
and
advocacy,
and
the
final
weeks
18
to
24
are
going
to
be
on
internet
way
of
doing.
D
Roughly
the
way
we
approach-
this
is
a
very
interactive,
so
the
idea
is
that,
each
month
this
is
a
part-time
fellowship
for
for
our
fellows.
So
we
are
considering
around
24
hours
dedication
a
month
for
for
each
of
the
fellows
that
a
typical
month
will
comprise
self-paced
online
classes.
Tutorials
discussion
discussion
series
sessions.
Sorry
we
are
going
to
bring
get
speakers
where
we
are
gonna.
Have
this
advocacy
and
planning
sessions?
D
The
selection
process
is
about
to
start
it's,
it's
gonna
be
launched
on
on
march
19th,
and
so
we
we
will
have.
We
would
require
your
cooperation
on
on
spreading
the
word.
Our
community
has
the
opportunity
to
participate
in
a
two-step
review
process
of
the
of
the
potential
funnels,
so
we're
going
to
have
an
application
process,
an
initial
review,
a
second
review
and
and
and
then
the
final
selection
of
the
of
the
fellows.
D
Exciting
independent
projects-
and
we
will
also
like
to
find
synergy
among
the
group,
because
we
think
that
the
interaction
between
the
your
own
fellows
would
be
important
for
success
of
this
program.
D
I'm
gonna
share
with
you
here
and
it's
gonna
be
available
to
you
in
the
powerpoint
presentation
that
is
gonna,
be
also
a
video
that
is
that
we
have
produced
in
order
to
promote
these
fellowships
and
that
I
think
it's
it's
very
very
interesting.
So
you
have
time
for
watching
the
video
later
on.
D
Well,
I
have
presented
on
on
the
partners
such
as
the
apps
for
internet
institute,
and
so
on
that
we
have
already
secured
for
this
program,
but
we
are
also
in
the
middle
of
looking
for
pub
for
sponsors
for
for
this
fellowship
program.
So
that's
something
we
are
focused
on
yeah
as
well
as
as
the
academic
bit.
D
We
would
like
to
to
have
a
an
important
contribution
coming
from
from
our
sponsors
and
the
support
of
many
organizations
across
the
world,
so
the
we
also
see
this
as
an
opportunity
to
engage
potential
employers
with
potential
employees.
We
would
like
our
fellows
to
see
this
fellowship
as
an
opportunity
to
improve
their
careers,
so
we
would
like
to
make
that
much
through
our
partners
and
sponsors.
D
D
And
we
are
focusing
on
a
different
demographic
here,
people
that
is
advancing
in
their
career
and
it's
gonna
be
a
different
experience
for
for
them.
It's,
as
you
remember,
the
early
career
one
is
is
24
weeks
experience.
This
is
gonna,
be
longer
we
we
will
have
just
one
cohort
annually
and
we
expect
to
to
begin
the
selection
of
sailors
early
in
2022,
so
keep
in
touch
for
four
news
on
on
the
new
fellowship
launching
in
2022.
D
E
Hello
good
morning,
good
afternoon,
good
evening,
everyone,
depending
on
where
you
are
in
the
world,
it's
our
pleasure
to
be
able
to
present
to
you
today,
I'm
james
wood,
head
of
content,
communications
and
I'm
joined
by
christy,
mason,
head
of
marketing
communication
and
together
we
form
the
content
and
marketing
communication
team.
That
was
newly
formed
at
the
end
of
of
2020
to
encompass
all
of
our
communications
function.
E
So
we
wanted
to
take
a
moment
just
to
look
back
at
our
reputation
and
focus
on
that
for
a
moment,
and
we
welcome
the
opportunity
to
have
that
topic.
This
topic
discussed
at
board
level.
As
you
know,
in
the
wake
of
the
proposed
sale
of
pir,
our
efforts
were
really
geared
towards
two
things:
firstly,
repairing
some
of
the
immediate
damage
to
our
name
around
the
sale
itself
and,
secondly,
then
getting
the
internet
society's
reputation
back
on
track
in
the
longer
term.
E
We
last
checked
in
with
you
on
those
two
things
in
about
the
august
time
frame
last
year,
and
what
you'll
see
now
on
these
slides
is
a
summary
of
how
we
fared
by
the
time
we
reached
the
end
of
the
year.
As
well
as
in
what
is
more,
arguably
important,
as
well
as
focusing
on
what
we're
doing
now
in
2021
to
strengthen
our
reputation
going
forward.
E
E
So
we
worked
hard
to
turn
the
negatives
into
positives.
Hence
the
picture.
We
turned
some
lemons
into
lemonade
and
there
were
actually
some
highlights.
So
we
achieved
quite
a
lot
of
significant
media
cut
through
around
our
key
topics
in
2020
and
in
fact,
2020
was
quite
a
standout
year
for
that.
We
also
set
in
motion
some
innovative
in
initiatives
which
took
on
wider
significance
through
their
adoption,
not
just
by
different
parts
of
the
organization,
but
also
within
our
community.
E
As
well
and
in
what
was
quite
a
pivotal
moment,
we
recognized
the
opportunity
that
we
have
to
make
some
fundamental
improvements
to
some
aspects
of
our
work
for
the
longer
term.
So
with
that
framing
I'm
going
to
hand
over
to
christy.
F
Excellent,
thank
you
james.
So,
as
james
mentioned,
when
we
last
met,
we
were
we
presented
you
with
the
strategy
that
we
were
working
towards,
which
was
really
to
neutralize
the
debate
that
was
happening
while
building
our
reputation
for
the
long
term,
and
so
to
do
this.
We
focused
on
sentiment
across
urban
media
and
social
media,
and
we
did
this
in
these
two
challenges
in
these
two
channels,
because
this
is
particularly
where
most
of
the
discourse
was
happening.
F
So
from
a
landscape
perspective
again,
when
we
last
met
here's
what
you
can
see,
we
were
looking
at
from
earned
media
and
there
was
certainly
a
lot
of
coverage
around
the
sale
and
while
the
backlash
in
the
media
did
feel
very
destructive
at
the
time
in
actualities
and
looking
at
the
numbers
and
looking
at
the
sentiment,
it
was
mostly
neutral.
F
As
you
can
see
here,
the
negativity
sentiment
very
much
outweighed
neutral
and
positivity,
and
this
was
really
due
in
large
part
for
two
reasons:
one
was
the
save.org
campaign
that
was
waged
on
social
media
by
by
the
compiler
comparators.
They.
This
is
a
platform
that
they
know
well
and
they
used
it
very
well
and
then
the
other
added
challenge
we
had
was
the
reliance
on
keypoints
about.org.
F
So,
amongst
what
felt
like
a
tidal
wave
of
negativity
around
the
sale,
we
did
really
try
to
stay
above.
The
fray
andrew
was
very
steadfast
in
his
direction
to
stay
focused
on
our
mission
and
so
from
a
corporate
comms
perspective.
We
just
stayed
the
course
and
we
let
the
haters
hate
if
you
will,
and
while
we
continue
to
do
what
we
do
best,
which
is
talk
about
how
we
grow
and
strengthen
the
internet.
F
And
so,
as
we
talked
about
the
global
pandemic,
while
very
unfortunate,
it
did
provide
us
as
internet
society
to
talk
with
a
platform
to
talk
about
the
internet
and
only
a
way
that
we
could
so
ironically,
it
was
an
opportunity
for
us
as
public
opinion,
which
has
had
shifted
from
the
internet
being
a
critical
resource
in
daily
life
during
the
pandemic.
F
Is
everything
switched
to
you
know
digital
communication,
so
this
enabled
us
to
elevate
ourselves
from
the
narrative
of
the
sellers
of
dot
org
to
really
a
trusted
voice
on
growing
and
strengthening
the
internet.
F
So
to
reset
the
misperceptions
of
of
who
we
are
and
what
we
do
and
to
enable
a
better
understanding
about
us.
We
really
focused
our
media
relations
on
the
internet
as
a
resource
for
opportunity
and
the
critical
need
to
grow
and
strengthen
it.
So
a
bit
of
a
reverse
engineering,
if
you
will
as
a
way
to
talk
about
our
projects
and
our
work.
F
This
is
a
great
illustrative
example
of
how
communications
not
only
helps
tell
a
story,
but
strategically
contributes
to
our
projects
and
our
outcomes.
And
then
you
know.
Another
thing
that
we
didn't
want
to
highlight
was
a
a
public
pulse
survey
that
we
commissioned
last
year
to
put
data
points
on
two
critical
messages
that
we
talk
about,
one
being
the
lack
of
awareness
around
the
digital
divide
and
the
other
being
that
the
internet
is
a
resource
for
socioeconomical
stability
and
growth.
F
And
then
to
reset
the
the
perceptions
and
enable
a
better
understanding
about
us
from
a
social
media
perspective,
we
really
want
to
showcase
our
united
effectiveness
to
build
and
promote
and
defend
a
bigger
and
stronger
internet.
So,
tactically,
to
do
this.
We
created
two
social
narratives
that
really
led
with
what
we
call
heart
and
soul,
and
so
this
first
one
you
see
here,
I
heard
the
internets
I
heard
the
internet
was,
I
really
focused
on
the
internet
being
a
hero
in
2020.
F
The
global
sentiment
of
appreciation
for
the
internet
and
the
face
of
the
pandemic
gave
us
this
opportunity,
and
so
we
we
took
this
grabbing
narrative
and
we
were
able
to
wrap
some
content
around
it.
Some
social
pieces
around
it,
and
but
beyond
that
it
was
adopted
by
our
community
engagement
team
as
the
basis
and
the
foundation
for
chapterathon
2020.,
the
other
one
that
you
see
on
the
right,
which
is
we
are
the
internet.
F
Society
was
really
a
rally
cry,
and
this
was
an
attempt
to
reclaim
our
narrative
and
reshape
public
perception,
and
so
the
other
we
are.
The
internet
society
puts
real
faces
of
our
global
community
front
and
center,
as
you
can
see
here,
and
it
makes
it
all
about
the
people
and
the
work
they
are
doing.
It's
a
very
simple
narrative,
starting
with
who
are
we.
F
Following
grew
so
looking
over
at
the
arm
media
side
of
the
house,
we
close
out
the
year
with
78
neutral
sentiment
and
an
increase
in
positivity
sentiment
sentiment
to
13,
and
that
was
a
12
delta
that
we
grew.
So
it
was
very
good
now.
The
rejection
of
the
proposed
sale
did
have
an
impact,
as
you
can
see,
by
the
nine
percent
negative
sentiment,
which
was
about
up
from
one
point
three
percent,
but
by
comparison
from
a
delta
perspective,
the
the
positivity
sentiment
will
outweigh
the
negativity.
F
And
so
we
also
look
beyond
sentiment
to
see
what
else
was
what
was
was
strong
indicators
for
reputation,
and
there
were
two
things
that
rose
to
the
top
one
being
our
headlines
and
feature
mentions
coming
out
of
the
year.
We
had,
as
you
can
see
here
well
over
1400
media
and
our
feature
in
headline
mentions,
which
was
about
183
above
what
we
targeted
in
the
beginning
of
the
year
and
then
from
inbound
media
inquiries.
F
We
had
53
over
the
course
of
the
year,
and
this
is
a
really
big
deal
when
you
start
looking
at
the
number
of
inbounds
and
who
they're
coming
from.
In
particular,
these
were
from
a
lot
of
these
were
from
tier
one
media
outlets,
as
you
can
see
here
and
then
from
a
social
perspective,
we
close
out
20
to
20
20,
we
close
out
2020
with
around
45
neutral
sentiment,
which
was
up
from
39,
and
our
positivity
sentiment
grew
from
5
to
45,
and
our
negativity
sentiment
decreased
drastically
from
57
to
10
percent.
F
F
This
is
a
big
deal
and
what
we
saw
was
really
a
lot
of
growth
on
linkedin
and
followed
by
instagram.
These
are
our
two
big
growth
channels.
F
So
with
that,
we
feel
really
confident
that
we
were
able
to
neutralize
the
debate.
The
strategy
that
we
put
forth.
We
accomplished,
we
fared
good
and
while
it
didn't
seem
easy
and
the
odds
and
many
times
seem
stacked
against
us,
the
numbers
are
telling
us
a
much
different
story,
they're
telling
us
that
we
were
effective.
F
But
beyond
this
we
learned
a
lot
as
an
organization
and
also
as
a
communications
team.
We
learned
that
to,
I
guess,
never
underestimate
a
small
group
of
committed
citizens
and
we
need
to
really
take
crisis
scenario
planning
to
heart
from
a
brand
a
reputation
perspective.
I
think
the
org
now
understands
that
brand
of
reputation
is
much
bigger
than
the
functional
area
of
communications
and
that
it
really
encircles
every
facet
of
the
organization.
F
So,
armed
with
that,
we
turned
our
attention
to
this
year
with
a
focus
on
being
more
effective
in
our
communications,
and
so
with
that
I'll
turn
it
over
to
james.
E
Thanks
christy,
yes,
so,
which
brings
us
really
quite
neatly
on
to
content
as
our
as
one
of
the
things
that
we're
really
focusing
on
today,
because
content,
better
content
can
help
make
us
more
efficient
and
more
effective
in
our
work,
as
I
outlined
in
november,
we've
recognized
content
as
one
of
our
strategic
assets,
our
greatest
strategic
assets
and
a
determining
factor
in
what
we
are
able
to
do
and
and
our
success.
E
It
helps
us
forge
stronger
bonds
with
our
community
and
it
plays
a
really
important
role
in
achieving
the
positive
outcomes
such
as
the
el
cui
story
that
christie
mentioned
for
that
we
want
for
the
internet,
so
all
of
those
things
together,
relationships
outcomes
for
the
internet
connecting
with
our
community
where
content
plays
a
role.
In
fact,
then
ladders
up
to
our
reputation
through
all
of
those
things
we
create
what
we
hope
is
a
positive
and
a
strong
reputation,
but
content
sits
at
the
heart
of
that.
E
So
the
fundamentals
that
we've
now
begun
to
put
in
place
to
be
able
to
do
content
well
are
something
of
an
investment
today
for
dividends
over
time,
and
we've
moved
on
quite
significantly
with
that.
Some
of
the
building
blocks
are
taking
shape
and
we've
we've
done
quite
a
lot
of
work
to
begin
to
turn
the
organization
into
one
that
thinks
about
content
harder
and
does
content
better.
E
Here
is
an
example
of
one
of
those
fundamental
building
blocks.
This
is
essentially
our
vision
for
content
encapsulated
in
a
very
straightforward,
simple
sentence,
but
which
really
provides
us
with
a
compass
point
and
a
reference
for
the
content
that
we
should
be
producing.
E
It's
encapsulating
what
our
content
needs
to
do
for
us
and
beyond
this.
The
implementation
plan
that
we
have
for
our
content
will
help
us
align
all
of
our
content
with
our
objectives
and
our
goals.
It
will
help
ensure
that
we're
creating
content
with
our
audiences
in
mind
so
that
we
stay
relevant.
E
It
will
help
us
to
organize
and
structure
the
content
in
ways
that
people
want
to
consume
it
so
that
we're
taking
not
just
our
internal
view
of
how
things
should
be
shared,
but
we're
informed
by
the
way
in
which
people
want
to
want
to
read
it,
we'll
we'll
be
able
to
direct
our
energies
into
doing
less,
but
doing
it
better.
E
We
think
our
content
implementation
plan
will
make
us
more
agile
and
it
will
certainly
increase
our
internal
efficiencies
so
that
we
can
direct
our
own
resources
to
maximum
effect
more
tactically
as
part
of
this
content
implementation
effort
right
now
we're
working
on
some
very
practical
components
and
to
bring
our
content
vision
to
life
first
and
amongst
those
is
a
content
toolkit
that
really
will
be
a
central
reference
point
and
a
pillar
reference
for
anyone
who
is
producing
content
for
the
internet
society.
E
So
this
toolkit
will
contain
our
content
fundamentals,
which
will
ground
us
in
our
content
strategy
and
the
the
content
vision
statement
that
you
saw
on
the
previous
slide
is
a
good
example
of
one
of
those
fundamentals
it
will
provide.
It
will
also
offer
and
contain
a
complete
governance
framework
for
content,
including
our
standards,
our
principles
and
our
cri
and
the
criteria
by
which
we
will
create
content.
E
It
will
include
guidance
on
aligning
with
our
brand
and
on
following
our
our
style,
and
indeed
our
writing
style
is
being
worked
on
at
this
very
moment,
and
it
will
provide
clarity
on
the
processes
that
we
use
to
plan,
create
and
distribute
content,
as
well
as
containing
some
other
information
on
training
and
things
to
help
people
employ
the
resources
in
in
the
toolkit.
E
So
the
net
result
of
all
of
that
is
that
we
will
achieve
much
greater
clarity,
unity
and,
above
all,
consistency
in
the
content
that
we
produce
and
therefore
in
how
we
are
seen
as
an
organization
and
a
community.
So
there's
the
link
between
content
and
reputation,
and
this
will
scale
over
time
too,
because
it
this
toolkit
won't
just
be
for
staff
use.
E
It
will
also
be
for
others
who
work
with
us
to
produce
any
kind
of
content,
whether
that
is
designed,
content
or
perhaps
freelance
writers
who
are
writing
on
our
behalf
and
the
result
again
will
be
consistency,
unity
and
clarity
of
message,
and
that
will
scale
further
when
we're
able
to
bring
that
to
our
community
for
for
them
to
use
and
for
them
to
use
the
appropriate
pieces,
and
some
of
the
changes
that
we've
already
made
to
our
content
are
already
being
noticed
and
we're
getting
some
positive
feedback
about
some
of
the
things
we're
doing.
E
This
particular
quote
comes
to
us
in
reference
to
the
global
update,
which
is
our
newsletter
for
individual
members,
and
that
piece
of
communication
has
been
refreshed
and
reworked
so
that
it
is
now
built
for
purpose
with
individual
members
in
mind.
Most
specifically,
and
it's
personal
speaks
to
our
members
as
people
rather
than
an
entity
as
part
of
our
community.
E
It's
short
and
concise,
it's
regular.
It
focuses
on
relevant
information
and,
above
all,
it
doesn't
try
to
do
too
much
all
at
once
and
we'll
be
paying
particular
attention
to
some
of
our
other
content.
Outputs
that
our
community
facing
in
the
rest
in
the
throughout
the
course
of
the
rest
of
the
year,
but
we
won't
stop
there.
We
know
we
need
to
do
more.
E
We
know
we
need
to
fix
some
of
our
existing
content
to
bring
it
in
line
with
our
guidance
and
with
the
things
that
we're
currently
creating,
and
we
know
that
we
need
to
create
a
new
content
narrative
to
properly
explain
who
we
are
and
to
cement
our
reputation
over
time.
E
We
hope
that
you'll
begin
to
see
some
of
the
other
changes
that
we
bring
through
content
and
that
you'll
recognize
some
of
the
ways
in
which
content
is
contributing
to
our
longer-term
reputation.
E
We
very
much
look
forward
to
answering
questions
in
at
the
meeting
in
about
a
week's
time
and
we'll
be
very
pleased
to
have
a
conversation
with
you,
then.
So.
Thank
you
very
much
for
listening
from
both
of
us.
Thank
you.
H
Okay,
so
welcome
everyone
to
the
157th
meeting
of
the
internet
society
board
of
trustees.
We
are
still
having
online
meetings,
so
we
didn't
travel
to
mexico
this
time.
First
of
all
on
the
agenda.
We
have
the
welcome
apologies
and
declaration
of
conflict,
so
we
are
still
missing
a
few
trustees,
but
they
will
be
on
and
off
I
see
mike
just
joined
my
muna
hasn't
joined
yet
and
then
george
will
be
on
and
off
as
well.
Pepper
will
join
half
an
hour.
H
So
so
we
will
reflect
that
in
the
in
the
minutes
of
the
meeting.
So,
given
the
agenda
that
you
all
have
received,
do
you
have
any
declaration
of
conflicts?
H
Anyone,
okay
hearing,
none!
Let's
proceed
with
the
agenda,
so
the
the
first
agenda
topic
is
always
a
nice
one
which
is
welcoming
new
chapters,
and
this
time
we
are
welcoming
the
the
new
chapters
of
gabon
and
india
hyderabad.
H
So
it's
it's
always
great
to
see
the
the
family
growing
and,
as
usual,
we're
going
to
pass
this
resolution
by
acclimation.
But
first
I
need
someone
to
move
reach
our
moves,
while
it
seconds
okay-
and
this
time
I
will
give
you
precise
instructions.
Now
you
are
mute
before
we
pass
the
resolution
by
acclimation
and
now
we
pass
the
resolution
by
acclimation.
H
Okay,
excellent,
but
jokes
aside
is
really
great
to
see
new
chapters
joining
so
and-
and
you
got
all
the
all
the
documents
in
the
in
your
in
your
board
book,
so
you
saw
the
documentation
and
everything
moving
on
to
agenda
point
number
three,
which
is
the
2020
year,
end
achievement
reports
as
as
just
for
the
record
and
for
all
the
audience
or
for
anyone
watching
the
recordings
later
and
this
time
we
are
using
the
same
structure
as
we
did
last
time,
which
is
that
we
received
pre-recordings
from
from
staff
on
most
topics.
H
Actually
so
the
trustees
they
have
already
watched
them
and
we
had
had
some
preliminary
discussions
by
email.
So
this
session
is
basically
the
q
a
so
to
give
trustees
possibilities
to
to
continue
asking.
So
having
said
that,
this
is
the
2020
year-end
achievements
report,
and
you
know
I
open
the
floor
to
any
trustees
with
questions.
H
Okay,
so
I
was
so
pepper.
We
are
in
that's
agenda,
point
number
three
and
I'm
opening
the
floor
for
for
q.
A
at
this
point.
H
Yeah,
I
was
also
having
problems
so
no,
no
problem
at
all.
I
I
don't
know
what
happened
today.
Okay
yeah,
we
had
some
some
conversations
by
email,
so
it
was.
You
know
thanks
everyone
for
for
basically,
you
know
the
quick
responses
and
the
interesting
discussions,
and
you
know
sometimes
I
was
also
trying
to
play
devil's
advocate
to
to
basically
get
the
discussions
going,
because
I
think
it's
good
to
you
know
sometimes
step
back
and
look
at
what
we
are
doing
for
maximum
impact.
H
So
so,
if
I
was,
you
know
commenting
on
your
on
your
video,
don't
don't
take
it
as
I
was
criticizing
anything
it's
just
to
to
make
us
basically
step
back
and
look
at
things
from
a
different
perspective.
I
I
would
like
to
avoid
group
think
at
all
costs.
So
so,
if
that's
what
it
takes,
it's
good
to
have
some
discussions.
H
H
You
know
how
we
are
basically
achieving
impact
and
how
we
are
maximizing
that,
and
you
know
mostly
to
to
avoid,
because
I
mean
I
understand,
that
it
feels
good
to
to
preach
to
the
choir
so
to
preach
to
the
you
know,
basically
usual
suspects,
but
sometimes
it's
good
to,
as
I
said,
step
back
and
think
whether
this
audience
is
out
there
that
we
could
be
addressing
instead
or
in
addition
to
and
all
that.
So
so
I
I
think
that
was
a
good
exercise
useful,
at
least
for
me
richard
and
then
george.
J
Yeah,
so
I
thanks
for
the
presentations
everyone
I
I
it
was
a
really
helpful
way
for
me
to
learn
about
what
has
been
what's
been
going
on.
In
particular,
I
was
really
impressed
by
the
adaptability
that
all
the
teams
showed
in
overcoming
the
challenges
they
faced
in
this
year
and
you
know
meeting
and
exceeding
their
their
goals
for
the
year.
J
I
was
wondering
if
folks
had
thoughts
about
kind
of
what
aspects
of
that
the
kind
of
adaptation
that
adapted
way
of
working,
we
would
imagine
carrying
forward
into
the
kind
of
post-covered
world
assuming
we're
headed
in
that
direction.
G
So
not
speaking
for
my
counterpart,
jane
on
the
project
side,
but
trying
to
invoke
her.
So
one
of
the
things
that
I
think
was
really
hopeful
is
is
looking
at
targets
and
then
reevaluating
them
like.
G
We
did
this
explicit
thing
in
the
middle
of
last
year,
where
we
did
what
we
call
a
refresh,
which
was
like
omg
this
year
looks
a
lot
different
than
we
thought
it
was
going
to
look
like
what
do
we
need
to
do
to
actually
make
progress
on
these
these
areas
and
in
some
places,
do
we
even
need
to
reevaluate
things
that
we
had
thought
we
could
do
and
so
that
that
sort
of
periodic
sort
of
global
check?
G
You
know
we
did
it
sort
of
near
the
midpoint
of
last
year
that
that
felt
like
something
that
those
of
us
who
spend
our
time
in
the
clouds
could
could
be
doing
and
bring
back
to
at
least
the
project
side.
I
can't
speak
to
the
initiative
stuff,
but
at
least
on
the
project
side,
doing
that
seemed
to
be
really
helpful
and
seemed
to
just
like
we
do
the
the
mid-year
reforecast
on
the
finance
side.
G
B
E
K
There
is
one
more
thing
that
I
would
say
about
this
though,
and
that
is
one
of
the
things
that
you've
noticed
in
the
way
we've
been
trying
to
assess
things
is
to
is,
is
a
greater
emphasis
on
on
impact
effects
and
the
goals
that
we're
we're
having
so
so
part
of
the
answer
here
is
that
the
details
of
how
something
is
achieved
become
less
less
important.
K
The
more
successful
we
are
at
building
ourselves
around
around
those
goals,
and
what
that
fundamentally,
should
mean
is
that
is,
is
that
you
know
the
reforecasting
of
the
details
of
the
project
is
something
that
the
board
probably
doesn't
need
to
care
about,
quite
as
much
as
it
needs
to
care
about,
you
know,
did
we
achieve
these
things
and
so
on,
and
so
that's
why
you?
You
see
this
emphasis?
K
We've
got
on
impact
and
so
on,
because
you
know
the
the
the
measure
of
whether
we're
doing
what
we
need
to
do
is
not
did
we
do
what
we
said
we
were
going
to
do
in
the
sense
of
like
you
know.
K
Did
we
show
up
at
this
meeting
and
you
know
make
so
many
comments
at
the
microphone
or
whatever,
but
rather
did
we
cause
people
to
embrace
the
internet
in
the
way
that
was
necessary
and
if,
if
what
that
means
is
you
know
on
on
day
five
of
the
plan,
we
learn
that
our
plans
were
wrong
because,
oh,
I
don't
know,
you
know
kovid
intervened,
but
the
un
couldn't
respond
fast
enough,
so
the
itu
meeting
is
moved
to
another
year.
K
You
know
we
have
to
be
flexible
enough
to
achieve
those
things,
and
yet
we
still
have
the
same
goal,
which
is
to
make
sure
that
the
internet
is
for
everyone
and
so
on.
So
I
I
I
that's
the
sort
of
second
piece
of
this
that
you
know
we're
constantly
reviewing.
We
want
constantly
to
be
reviewing
the
details
of
how
we're
doing
these
things,
but
I
think
the
high
level
objectives,
probably
don't
change
very
much
yeah
exactly.
H
No-
and
we
appreciate
the
agility
or
well
nowadays,
agility,
come
in
anything
the
flexibility
in
basically
keeping
the
spirit
of
the
goals
while
while
achieving
the
impact,
so
so
that
was
great,
I
think
I
think
rynalia
was
wanting
to
talk
to
this
point
right.
Yeah,
yes,.
C
Thank
you
gonzalo
just
a
point
to
say
that
with
covet,
we
all
switch
to
the
virtual
mode
of
engagement,
and
I
think
most
people
would
expect
that
once
the
pandemic
goes
away,
we
would
go
back
to
the
old
way
of
doing
things
which
is
more
face
to
face
on
site.
But
I
think
what
we've
learned
from
virtual
engagement
is
that
we
are
able
to
achieve
a
broader
audience
and
joyce
tells
me
also
in
meetings
at
regional
levels,
etc.
C
We
see
more
women,
which
we
don't
normally
would
see
as
many
on
face-to-face
encounters,
and
so
I
think
that
what
we
want
to
do
in
moving
forward
is
do
the
hybrid
approach
if
we
can
and
leverage
as
best
as
we
can
on
virtual
engagement,
while
maximizing
on
the
opportunity
for
face
to
face
when
that
opportunity
comes
about.
Thank
you.
H
Yeah
there's
a
lot
of
discussions
about
that
on
on
at
the
sdo
level,
and
many
people
are
are
basically
discussing
on
how
to
make
this
hybrid
environment
fair
to
everyone,
so
that
you
know
everyone
has
the
same
chances
to
to
be
effective.
So
so
you
know
starting
thinking
of
that,
and
you
know
just
coming
up
with
a
structure
that
works
for
everyone.
I
I
think
that
would
be
quite
useful.
Actually,
as
as
you
know,
different
organizations,
they
use
different
things
like
you
know
the
ietf
that
they
just
had
the
the
the
meeting.
H
Last
week
they
used
this.
You
know
small
low
low
fidelity
avatars,
which
I
think
they
they
actually
serve
a
purpose.
At
least
I
like
them,
so
so
yeah
I
mean
just
just
coming
up
with
with
ideas,
for
that
is
good
and-
and
I
I
think
basically,
the
face-to-face
interactions
are
mostly
important
at
the
beginning
of
a
project.
H
L
Thank
you.
I
take
rinalia's
point
and
I
support
it.
I
I
wish
that
we
saw
more
of
our
members
listening
in
on
this
conversation,
which
is
on
zoom
and
available
to
them
just
one,
for
let
me
start
with
joe
with
regard
to
open
web
standards.
How
is
the
coordination
occurring
between
us
and
w3c
and
any
other
organization
that
is,
that
is
likely
to
be
involved
in
this?
Are
we
stepping
on
each
other's
toes?
Are
we
leaving
a
void
in
between?
Are
we?
Are
we
a
happy
family
etc?
L
L
Can
we
foresee
a
future
in
which
manres
will
become
obligatory
from
from
a
from
a
norm,
point
of
view,
rather
than
a
legal
point
of
view
and
connecting
to
the
internet
and
how?
How
close?
What
kind
of
contribution
are
we
making
to
that,
our
strong,
weak,
long
term
short
term,
whatever
fit
our
activity
into
that?
Thank
you.
G
Wonderful,
so
go
with
the
first
question.
First,
here
the
open
standards
work
that
we
I
mean.
The
open
standards
everywhere.
Work
that
we
did
in
2020
was
specifically
as
a
consumer
of
web
standards
and
web
protocols
and
putting
together
a
set
of
servers
that
would
use
all
the
most
modern
awesomest
standards
that
we
had
available,
and
it's
not
just
web
standards
they're
also
other
standards
built
into
that.
Obviously-
and
so
I
would
say
it's
mostly
as
a
consumer-
we're
definitely
like.
G
For
example,
this
year
we
have
a
maintenance
activity,
which
is
we
know
that
for
in
the
web
ecosystem
in
general,
that
quick
is
going
to
hit
the
streets.
This
is
a
new
super,
fast,
secure
transport
protocol,
and
so
we
knew
that
was
coming
in
and
we
decided
well,
we
know
next
year.
We
want
to
build
that
piece
into
the
work
we've
already
done,
and
so
that's
a
bit
of
the
maintenance
that
we're
doing
this
year,
but
I
don't
see
it
as
stepping
on
toes
or
anything.
G
You
could
imagine
a
type
of
project
like
that
that
tried
to
prototype
more
earlier
kinds
of
standards
and
worked
on
that,
I'm
not
sure
that's
exactly
our
sweet
spot,
there's
a
bunch
of
other
people
with
like
actual
product
ideas
and,
like
you
know
that
have
a
just
a
totally
different
approach
to
working
on
those
kinds
of
things,
but
by
all
means
using
them
and
making
sure
people
out
there
can
very
easily
follow
our
recipe
to
stand
up
a
web
server
that
you
know
either
hosted
or
bear
nginx
or
apache.
G
G
You
know
if
you
don't,
if
you're
a
security
person,
you
you
these
collective
action
problems
like
manners,
are
just
blow
your
mind
right
because,
like
you
have
to
get
humans
to
care
about
something
that
they
don't
tend
to
care
about,
unless
they're
big
nerds
like
me
right
or
richard
or
a
bunch
of
other
people
on
this
call,
and
so
in
this
case
you
know
you
can
see
it's
almost
it's
it's
a
story
of
exponential
growth.
You
know
we
started
off
where
people
are
like
who
the
hell
is
this?
What
are
you
doing?
G
Excuse
my
language,
and
now
this
past
year
we've
seen
aws
google
cloud.
You
know
huge
players
in
the
market
actually
say.
Not
only
are
we
going
to
do
these
things
we're
going
to
go
a
step
further
and
do
on
some
of
the
cloud
parts
of
the
manners
program
so
in
terms
of
growth,
we're
seeing
big
people
we're
seeing
more
people?
Do
it
we're
seeing
big
people?
Do
it
we're
still
sort
of?
If
you
count
how
many
asn's,
how
many
networks
out
there
comport
to
the
to
the
manor's
actions?
It's
it's!
It's
not
it's!
G
Not!
It's!
Not
a
a
gigantic
number,
it's
it's!
You
know,
I
think
how
many
scenes
are
there.
I
can't
remember
how
many
I
said
that,
but
we
right
now
we
have
something
like
600
participants
and
that's
that's
not
a
huge
fraction
of
the
total
set
of
networks
out
there,
and
some
of
these
things
aren't
necessarily
networks,
but
in
terms
of
when
will
it
sort
of
hit
that
tipping
point?
We
often
see
in
these
collective.
G
Collective
action
problems
in
security,
it's
unclear
when
it's
going
to
sort
of
be
table,
stakes
which
is
sort
of
why
I'm
really
excited
about
2021
and
by
table
stakes.
I
mean
it's
unclear
when
it's
gonna
be
surprising
that
you
wouldn't
support
all
these
actions,
the
the
what
we've
seen
with
the
big
players
going
gung-ho
is
that
more
more
and
more
likely
it's
going
to
be
harder
to
to
use
something
that
will
not
comport
to
these
actions.
G
But
I
guess
what
I
would
say
is
that
in
2021
this
year,
one
of
the
big
pushes,
as
you
can
see,
if
you
look
at
the
action
plan,
2021
is
actually
make
a
determination
of
under
what
conditions
can
we
sort
of
let
this
go
and
and
do
its
own
thing
and
be
part
of
the
community
with
its
own
structure,
and
I
think
part
of
that
discussion
is
going
to
be
a
you
know.
Actually
thinking
really
hard
about
at
what
point
is
this
sort
of
like
https?
G
You
know,
I
think,
that's
a
really
interesting
model.
It's
now
now
browsers.
For
example,
mark
things
is
not
secure
rather
than
being
secure,
because
when
it
comes
down
to
it,
most
of
the
flows
you're
going
to
have
in
a
web
browser
are
going
to
be
secured
via
https
and
and
I'm
looking
for
things
like
that,
you
know
we
don't
have
browsers
for
routing
security.
Necessarily,
we
don't
have
things
that
that
have
the
same
leverage
that
we
have
in
the
https
environment.
G
So
I
I
don't
know
when
it's
going
to
happen.
It
feels
like
we
have
an
amazing
trajectory
for
getting
to
a
point
where
this
is
just
how
you
operate
your
networks,
but
it's
a
little
harder
to
say
that
when,
if
everything
were
to
stop,
it
would
just
sort
of
sustain
on
its
own,
if
that
makes
sense,
sorry
to
be
so
long-winded.
George.
Thank
you.
K
There's
just
a
little
follow-up
that
I
would
make
to
what
to
what
joe
said
when,
when
we
were
looking
at
manners
and
whether
it
was
a
viable
project
a
couple
of
years
ago,
one
of
the
things
we
identified
as
a
gap
in
it
was
the
observatory,
which
is
why
we
put
a
lot
of
a
lot
of
shoulder
behind
that
to
make
sure
that
it
got
deployed
and
that
it
got
scalable
and
that
it
it
continues
to
operate.
K
You
know
that
people
can
depend
upon
it.
The
observatory
is
fundamentally
a
mechanism
by
which
manners
members
can
improve
their
routing
filter
policies.
K
By
saying
here
is
somebody
who
here
is
a
network
that
is
likely
to
leak
because
there's
a
long
history
of
leaking
with
this
network,
and
so,
if
I
get
things
that
I'm
wondering
is
this
a
bogus
announcement
or
not?
One
of
the
things
I'm
gonna
do
for
my
network
is,
is
factor
that
into
my
into
my
operations,
and
it
is
true
that
what
this
will
do,
just
as,
for
instance,
dns
sect
did
for
for
dns.
K
When
people
started
using
dns
sec,
it
moved
dns
from
being
a
highly
permissive
technology
that
tended
to
encourage
connections
and
tended
to
permit
things
and
intended
to.
You
know
patch
things
over
for
you,
so
it
would
dns
dns
raw
old
old
style
dns,
for
instance,
frequently
would
use
glue
that
was
totally
illegitimate
in
order
to
make
things
work.
K
If
it,
you
know
if
it
got
an
answer
that
way,
and
that
was
something
that
that
happened
and
the
problem
was,
you
know,
people
would
exploit
those
holes
by
injecting
stuff
that
way,
and
that
was
how
we
had
a
lot
of
security
compromises,
and
so
what
will
happen,
as
manners
is
successful,
is
that
there
will
be
networks
that
find
found
they
used
to
work,
fine
and
things
that
you
know
used
to
work,
fine
for
them,
and
everything
and
and
suddenly
stuff
doesn't
anymore
practices
that
they've
been
using
for
years
suddenly
become
problematic
and
and
they
have
failures
where
they
didn't
used
to,
and
and
we
need
to
be
prepared
for
that,
because
that
is
a
goal
that
is,
that
is.
K
Of
course,
if
we
didn't
have
this
history
of
people
abusing
route
leaks
for
totally
nasty
reasons,
none
of
this
would
be
valuable.
But
that's
like
saying
you
know
everything
is
fine
in
your
town
of
50
people.
So
why
doesn't
that
work
in
new
york
city
or
in
hong
kong
or
whatever?
And
the
reason
is
well,
you
know
you
could
know
everybody
in
your
town
of
50
people.
You
can't
know
everybody
in
in
a
large
metropolis,
so
you
have
to.
You,
have
to
have
different
sets
of
rules.
H
M
Oh
yes,
I
thank
you
very
much.
I
was
really
impressed
with
the
work,
especially
the
the
achieved,
compared
to
what's
expected.
One
thing
I
wanted
to
ask
about
is
about
the
community
engagement
and
I
can
tell
there's
been
tremendous
progress
there.
Despite
the
pandemic,
how
was
the
community
engagement
in
non-uh
english-speaking
communities?
M
I
M
F
N
Wally,
generally
speaking,
the
we
actually
made
quite
a
lot
of
progress.
Generally
speaking
in
terms
of
multilingual
outreach,
we
are
now
using
interpretation
for
most
of
our
community-facing
meetings,
french
and
spanish,
and
obviously
having
our
dedicated
staff
for
the
middle
east.
I
know
that
I
see
lots
of
communication
happening
in
arabic
as
well
so
there's
generally
within
the
community
and
within
the
community
engagement
efforts.
We
are
really
making
a
a
constant
effort
to
make
sure
that
we
we
address
the
multilingual
approach.
N
All
the
surveys
are
translated
mostly
so
the
most
of
the
language
is
mostly
french
and
spanish,
and
so
only
when
it's
specifically
original
to
the
middle
east,
we
would
actually
do
it
in
arabic
if,
if
and
when
necessary,
but
that's
that's
what
we've
done
so
far,
and
so,
since
everything
was
online,
it's
slightly
easier
to
to
do
that
than
to
do
it
for
face-to-face
meetings
as
well.
So
thank.
M
C
I
wanted
to
add
one
thing
which
touches
on
the
approach
that
projects
are
taking.
Every
single
project
is
basically
asked
to
identify
their
target
audience
and
depending
on
where
their
audiences
are
and
what
languages
they
speak.
That
is
the
communication
that
is
being
sent
out
in
the
languages
that
is
local
to
them.
So
that
is
the
approach
that
we're
taking,
and
I
think
the
media
response
that
you
see
in
terms
of
the
results
from
last
year
speaks
to
the
impact
that
we're
achieving.
H
Yeah,
thank
you
yeah.
At
some
point,
I
got
messages
from
isaac
in
spanish
actually
for
some
reason,
so
that
was
weird.
Anyway,
I
saw
george
was
a
muting
himself
because
he
hates
the
term
brandon,
but
then
he
didn't
intervene.
So
george,
do
you
want
to
some
closing
words
before
we
move
on.
L
Well,
I
did
have
one
more
quick
question
for
for
jane
jane.
You
noted
in
your
in
your
presentation
that
one
of
the
things
you're
you're
you're
doing
is
telling
people
why
shutdowns
are
not
a
good
thing
all
right,
that's
an
article
of
faith
with
us.
How
are
you
doing
it?
How
strongly
and
with
what
effect,
if
any.
K
I
don't
I
don't
see
here,
but
I
I
think
I
think,
there's
a
really
important
piece
of
this
that
that
I
want
to
grab
hold
of
I
it
I
so
to
what
effect.
First
of
all,
the
answer
is
well
like
it's
not
great
right,
you
look
at
the
numbers
and
they
just
keep
going
up
and
to
the
right.
The
number
of
shutdowns
and
the
sophistication
of
those
shutdowns
is
worse
all
the
time.
K
K
Human
rights
are
important,
but
the
internet
society
is
not
an
expert
on
human
rights
and
we're
not
a
government,
so
we're
not
really
in
a
position
to
make
those
trade-off
decisions,
because
you
know
fundamentally,
I
mean
every
government
that
does
a
shutdown,
for
instance,
says
that
it
is
because
of
of
its
responsibility
to
protect
its
population
from
various
attacks
and
so
on,
and
we
respect
governments
rights
to
do
that.
K
That
is
fundamentally
what
governments
are
for,
but
our
central
message
is
that
this
is
extraordinarily
bad
for
on
the
governments
that
are
doing
it
because
the
the
the
internet
is
the
is
this
means
of
communication
that
provides
the
ability
of
societies
to
build
themselves
up
and
so
on
and
and
every
time
you
do
a
shutdown
you
reduce
confidence
in
the
in
the
networks
that
you're
connected
to
the
fact
that
you
can
do
shutdowns
is
a
sign
that
the
infrastructure
is
more
fragile
than
a
really
robust
network
would
be,
and
so
what
we
are
trying
to
do
is
is
take
the
message.
K
Look.
We
understand
that
there
are
political
and
social
concerns
that
you
have
and
so
on.
That
is
not
our
remit,
that's
not
the
place
where
we
are
most
able
to
to
contribute
to
this
conversation,
but
you
are
doing
harm
to
the
viability
of
your
network
over
the
long
term,
because
people
are
going
to
avoid
your
network.
K
If
you
keep,
if
you
keep
doing
this,
and
so
that's
the
really
fundamentally
one
of
the
things
that
we're
trying
to
do-
and
you
can
see
this
in
pulse.internetsociety.org
as
as
joe
pointed
out,
this
is
something
that
shows
up
in
the
in
the
numbers
there.
K
I
can't
maintain
my
stuff,
so
I'm
going
to
put
it
in
somebody
else's
network
and
we
are
starting
to
see
network
operators
in
certain
countries.
Respond
to
this
message
and
recognize:
oh,
this
is
a
real
problem.
We
had
actually
a
fairly
heated
discussion
at
the
microphone
at
fpf
a
year
or
two
ago
on
on
this
very
topic,
because
there
were
some
people
who
were
mad,
that
their
networks
were
not
being
used
and
the
answer
was:
will
you
keep
turning
them
off?
Why
would
I
put
anything
there?
H
Thank
you,
andrew
okay.
This
was
a
nice
conversation.
We
are
five
minutes
behind.
I
see
ted
has
a
question
that
you,
if
you
are
very
quickly,
I
mean
very
quick,
please:
okay,
okay,
perfect
yeah!
I
saw
several
questions
that
you
know.
Some
people
wanted
to
talk
to
other
people.
If
you
can
take
that
offline,
that
that'd
be
perfect
not
to
delay
the
agenda
so
much.
Thank
you
and
I'm
sorry,
ted
and
welcome
by
the
way.
H
Next
next
topic
on
the
agenda
is
the
is
number
four.
I
believe,
yeah
agenda
point
number
four
is
the
early
career,
fellowship
program,
update
and,
and
that
was
very
useful,
also
to
to
receive
all
the
information.
My
my
only
comment-
I
I
already
discussed
with
with
sebastian-
is
that
you
know
it
would
be
basically
a
good
idea
to,
in
addition
to
the
chapters
and
and
six
to
involve
also
the
org
members
both
because
they
can
set
requirements
and
because
you
know
I
mean
it's
nice
to
to
involve
them.
H
I
Thank
you.
I
thought
this
was
actually
a
real
move
forward.
We
talked
about
it
at
a
conceptual
level.
We
had
approved
it,
but
this
made
it
actually
quite
concrete,
and
I
thought
that
both
of
the
proposals
you
know
both
of
the
plan,
the
execution.
You
know
the
plan
for
21
and
then
you
know
the
mid-level
for
next
year.
I
I
think
this
is
that
I
was,
I
was
very
frankly
very
impressed
with
both
the
the
structure,
the
you
know,
the
making
it
very
concrete
and
also
doing
getting
this
done
in
a
very
timely
fashion.
So
you
know
now
the
question
is
recruiting
right
and
that's
going
to
be
I
so
I
appreciate
I
was
going
to
mention
adding
the
omac
members
and
I
think
that
that
also
will
help
in
the
recruiting
and
frankly
it's
one
of
the
things
that
also
built
on
the
last
discussion.
I
The
serendipity
of
the
pandemic,
with
everything
moving
online
actually
is
making
it
easier
to
do
these
things
and
people
are
becoming
much
more
used
to
it.
So
I
just
want
to
thank
everybody
for
putting
this
together.
O
O
Okay,
thank
you.
It
looks
like
the
first
cohort
is
supposed
to
start
in
90
days.
I'm
just
wondering,
have
you
started
recruiting
or
is
it
or
are
you
we
waited
waiting
to
show
this
to
us
or
where
are
you
in
that
process?
D
Call
for
nominations
is
gonna
be
launched
next
week,
so
we
will
start
the
recruiting
process
on
that.
Until
then,
we
are
having
webinars
with
our
community
and
and
different
stakeholders
introduce
the
program,
but
because
the
actual
nominations
it's
due
next
week.
L
George,
please
thank
you.
I
like
the
presentation,
a
question
for
sebastian.
What
is
the
marginal
cost
of
adding
a
16th
student,
since
everything
is
virtual,
it
looks
like
most
of
your
costs
are
fixed
costs
and
you
could
either
either
expand
or
contract
the
program
quite
easily
without
without
any
financial.
Any
additional
financial
contribution.
D
Yeah,
but
it's
not
a
decision
of
a
small
cohort,
it's
not
a
decision
based
on
the
economics
of
it.
It's
based
on
the
pedagogy
that
is
applied
to
it.
So
the
recommendation
that
that
we
we
got
is
to
keep
it
small
in
the
case
of
the
of
the
early
career.
D
Actually,
the
the
mid
careers
tend
to
be
smaller
in
the
cohort
size,
but
what
we
are
going
to
do
with
the
with
the
early
career,
one
is
to
keep
it
also
short,
is,
is
five
months
program,
so
we
will
once
we
launch
it.
We
will
have
two
cohorts
a
year
that
would
accommodate
more
more
more
students.
It's
it's
it.
It
is
planned
as
an
experience
and
we
need
to
have
a
personal
experience
with
the
with
their
fellows
and
that's
why
we're
keeping
the
the
cohort
in
a
small
size
in
that
sense,.
H
Okay,
I
don't
see
any
any
more
questions,
I'm
not
missing
anything.
Okay,
but
thanks
a
lot.
I
mean
you
got
good
feedback
both
here
and
by
email.
So
I
think
you
know
just
take
it
forward.
Please
let
us
know
when
this
goes
live
so
that
we
can
promote
it
and
support
it,
and
you
know
letting
you
know
potential
candidates
know
and
all
that
and
we
take
it
from
there
and
keep
us
updated
on
the
mid
career
program
as
well.
Of
course,.
D
Yeah
absolutely
thank
you
very
much
for
for
this
opportunity
and
I
would
like
to
to
emphasize
the
the
role
of
constance,
vomiter
and
and
alejandra
pietro
who's
actually
doing
this.
This
activity,
because
they're
doing
a
terrific
job
on
this,
and
I
wanted
to
pass
the
message
to
you.
Thank
you.
H
Thank
you,
celestian,
okay,
so
we
are
moving
to
the
next
topic,
which
is
agenda,
topic
number
five,
which
is
building
our
reputation,
and
we
have
james
and
kirsty
here.
So
I
I
already
kind
of
commented
a
couple
of
things
on
on
the
on
the
strategy.
I
I
think
it
it
sounds
great.
So,
with
with
that,
I
would
like
to
open
the
floor
if
other
trustees
have
questions
as
well.
H
Well,
while
people
come
up
with
questions,
I
would
like
to
ask
you:
how
is
it
working
the
the
structure
that
james
was
describing
the
other
day
that
you
know
you
guys
are
dealing
with
different
things?
So,
if
you
consider
a
few
words
about
that,
that
would
be
useful.
I
guess
so
that
trustees
understand
you
know
who
is
doing
what
that
may
be
confused
in
other
ways.
E
Yeah,
thank
you,
gonzalo,
hi
everyone.
So,
at
the
end
of
last
year,
q4
because
of
the
fact
that
we
are
taking
a
new
approach
with
content
and
content
is
going
to
become
much
more
of
a
strategic
focus
for
us.
We
saw
value
in
reshaping
the
corporate
communications
function,
the
internet
society.
So
now
we
have
effectively
two
teams
that
work
very
very
closely.
E
Together,
we
have
the
content
team
that
I
look
after
and
we
have
the
marketing
communication
team
that
christy
looks
after
so
really
we
work
in
tandem,
and
you
know
together
in
terms
of
thinking
about
the
content
that
we
need
as
an
organization
that
is
going
to
help
us
most
to
get
us
to
our
objectives
and
then
how
we
then
market
ourselves
through
that
content,
so
we've
sort
of
decoupled
the
the
the
two
functions
if
you
like,
except
they
work
very
closely.
E
We
work
very
closely
together
and
they're,
really
in
tandem
with
each
other.
Most
of
the
time.
H
P
Yeah,
so
I
was
curious,
especially
as
content
is
a
core
strategy
focus
how
you're
treating
different
audiences,
or
at
least
thinking
about
them,
and
I
think
I
I
was
wondering
about
that-
largely
because
you
had
mentioned
in
the
video
that
linkedin
and
instagram
were
our
top
platforms,
which
I
find
massively
interesting,
because
I
think
of
them
incredibly
differently.
F
So
I
can
take
the
the
first
part
or
the
second
part,
to
your
question.
F
Yeah,
linkedin
and
instagram
are
our
growth
channels,
meaning
we're
seeing
the
most
people
like
like
our
content
or
become
part
of
a
become
part
of
the
group
there,
and
I
think
for
a
couple
there's
a
couple
reasons
that
I
think
one
is
we
put
a
lot
of
effort
into
instagram
because
there's
a
younger
population
there
that
we've
been
really
trying
to
cultivate
through
much
more
video
work
that
we're
posting
and
also
some
work
that
we're
posting
on
for
images,
because
that's
what
instagram
is
about.
F
So
that's
why
we're
seeing
the
growth
there
there
was
before
I
joined
instagram
had
kind
of
gone.
Our
instagram
channel
had
gone
dark,
meaning
we
weren't
posting
much.
So
that's
also
posting
on
a
regular
basis
is
boosting
our
algorithm,
which
is
then
gaining
us
more
followers
from
a
linkedin
perspective.
F
One
of
the
things
that
I
could
point
to
at
least
this
year
in
a
covid
year
has
been
just
a
people,
are
now
looking
at
the
internet
as
a
resource
for
good,
and
so
I
think
that
there
is
a
renown,
renewed
positivity
for
the
internet,
and
so
I
think
that
that
has
also
helped
our
growth
numbers
on
that
channel.
In
particular,
twitter
tends
to
be
a
channel
that,
if
there's
going
to
be
any
negative
rhetoric,
it's
going
to
be
on
twitter.
P
E
Yeah,
just
in
terms
of
audiences,
so
audience
being
audience-led
and
having
audience
considerations
at
the
heart
of
how
we
think
about
content
is
really
you
know
central
to
our
content
approach.
Now
it's
really
at
the
center
of
our
content
strategy
and
we
want
to
make
sure
that
we're
delivering
content
that
is
relevant
to
people
and
that
obviously,
then
aligns
with
our
strategic
focus.
So
it's
about
finding
the
sweet
spots
for
people
and
then,
as
christie,
explains
using
the
best
and
most
appropriate
channels
to
reach
those
people.
E
So
it
really
is
a
marriage
between
the
relevance
of
the
content
in
order
to
achieve
what
we
want
to
achieve
and
the
use
of
the
channels,
which
is
why
marcom
and
content
have
to
work
in
collaboration.
H
Okay,
thank
you
next
thing,
the
queue
is
richard.
J
Thanks
thanks,
I
thought
the
summary
statistics
about
positive,
neutral
and
negative
and
pre
sentiments
in
in
the
media
was
a
useful
comparison.
The
way
you
provided
with
before
and
after
one
thing,
I
noted
in
the
earned
media
statistics
there,
while
positive
sentiment
was,
was
up
quite
a
bit.
Negative
sentiment
was
also
up,
and
you
know
the
fraction
of
positive
and
negative
grew
as
well.
So
I
wonder
if
you
had
thoughts
on
kind
of
why?
F
F
The
other
negative
sentiment
that
there
was
a
lot
of
there
were
some
shutdowns
that
happened
on
the
end
of
last
year
across
the
globe
and
the
way
the
algorithm
works
is
even
though
we
might
be
talking
about
internet
shutdowns
in
a
positive
light.
The
algorithm
still
sees
it
as
negative
because
of
the
word
shutdown.
F
L
L
This
is
an
excellent
presentation
and
it
builds
on
the
excellent
presentation
that
you
gave
the
last
time
you're
asking
for
feedback
in
in
various
ways
in
your
various
newsletters
and
the
like.
How
much
are
you
getting?
It
would
seem
to
me
that
one
indication
of
health
is
that
members
and
others
people
get
involved
in
giving
you
feedback
and
asking
you
for
perhaps
even
more
than
you
can
deliver.
L
That
would
be
a
particularly
nice
position
to
be
in.
I
think
at
this
point.
What
are
you
getting
yeah?
How
do
you
measure
it?
How
do
you
regard
it.
E
That's
a
very
valid
observation.
Thank
you,
george.
So
I
don't
have
the
exact
numbers
in
terms
of
the
feedback
we're
getting
or
the
amount
that
we're
getting,
but
I
do
know
that
we
are
getting
much
more
input
and
feedback
from
people
than
we've
ever
had.
So
that
has
to
be
some
kind
of
indication
that
what
we're
doing
differently
is
being
noticed-
and
you
know,
generally
speaking,
the
feedback
we're
getting
is
also
positive.
E
So
again,
that's
a
that's
a
good
indication
that
we're
moving
in
the
right
direction
and
you
know
we
do
want
to
be
able
to
measure
the
levels
of
satisfaction
within
and
beyond
our
community
about
the
things
that
we
we
send
out,
and
this
is
a
good
start,
but
from
what
we're
seeing
a
it's
more
feedback
than
we've
ever
had
and
b,
it's
positive
yeah.
If
you,
if.
L
Qualitative
invitation
that
would
really
be
it.
L
The
quality
and
the
nature
of
it.
Thank
you.
N
Thank
you
for
the
question,
george.
First
of
all,
the
the
one
thing
to
note
on
to
compliment
on
what
james
just
said
is
that
we
used
to
get
a
couple
of
thank
yous
based
as
replies
to
the
newsletters.
We
actually
in
the
last
two
ones
are
receiving
actual
nominations
and
recommendations
for
stories
about
members,
and
I,
while
james
was
talking
I'd
quickly,
pinged
leah,
to
see
if
she
had
a
number
to
share
and
so
the
we
had
about
40..
N
I
can
share
the
the
exact
numbers,
but
about
40
responses
in
the
last
one
and
about
20
on
average.
So
far.
So
since
we
changed
the
tone
and
we
changed
it
to
more
personable
and
it's
more
directed
to
members
about
one
topic
soon,
that's
since
january
mid-january.
H
Okay,
great,
but
thanks
again
tim
for
for
all
the
good
work,
and
you
know
we
will
ask
you
to
continue
reporting
in
the
future
because,
as
I
said,
we
are
following
this
with
with
you
know
a
lot
of
interest.
Actually,
thank
you,
okay.
So
this
takes
us
to
the
end
of
the
open
tour
servers.
Question
session.
Sorry,
I
don't
see
any
questions.
H
Okay,
so
we're
gonna
break
for
you
know
five
minutes,
but
please
make
it
five
minutes
not
longer
than
that,
and
we
will
be
back
at
five
two
using
the
link
that
kevin
just
sent.
So
just
remember
you
have
to
to
use
the
other
link
because
that's
an
executive
session
and
we
will
take
it
from
there.
So
if
you
can
stop
the
recording
now
kevin.