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From YouTube: Joint House and Senate Budget Review Subcommittee on Econ. Dev., Public Pro., Tourism, and Energy
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B
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A
A
Yesterday
I
had
a
constituent
reach
out
to
me
from
my
home
district
and
shared
that,
while
she
was
out
of
country
in
january,
when
she
returned
home,
she
had
two
unemployment
checks
in
the
mailbox
at
her
local
farm
at
a
box
that
is
never
used
an
address
that
is
never
used
when
she
checked
the
mail
and
found
those
she
also
discovered.
There
had
been
a
checking
account
opened
in
her
name
as
well,
and
the
only
reason
reason
her
unemployment
checks,
weren't
direct
deposited.
A
A
A
She
had
a
lien
placed
upon
her
and
her
property,
and
when
she
tried
to
frankfurt
she
could
only
get
a
voicemail
and
was
unable
to
have
someone
get
back
with
her
when
a
lien
is
placed
upon
an
individual
in
this.
In
this
way,
it
locks
up
their
life
because
there's
no
way
to
borrow
money
on
an
automobile.
A
Everything
is
locked.
So
I
have
a
lot
of
major
concerns
on
that
before
we
start,
and
I
have
left
a
list
of
questions
here
at
the
at
the
front
for
the
presenters
to
see-
and
in
case
they
aren't
here
and
they're
doing
by
zoom.
We
will
send
these
questions
out,
but
these
are
the
questions
that
I
would
like
to
make
sure
that
we
get
an
answer
for
how
is
the
necessary
information
to
file
for
unemployment
benefits
being
attained?
A
A
A
E
E
E
A
A
A
A
A
H
Good
afternoon
and
thank
you
so
much
for
giving
us
the
opportunity
again,
my
name
is
buddy
hoskinson,
I'm
the
executive
director
for
kentucky's
unemployment
insurance.
So
one
of
the
major
reasons,
obviously
that
you've
called,
is
to
talk
about
fraud,
and
so
I
want
to
kind
of
paint
a
picture
for
you
quickly
in
the
essence
of
time.
What
are
we
seeing
on
a
national
level?
That's
not
just
a
kentucky
issue.
H
That
is
not
what
fraud
is
today
across
this
country.
Fraud
today
for
unemployment
insurance
is
claimant
fraud,
employer
fraud
and
identity
theft.
Those
are
the
top
three
areas
that
we
see
going
to
give
you
a
little
bit
of
the
national
perspective.
At
this
time,
government
programs
have
always
been
a
target
for
crime.
H
H
Fraud
is
so
complex
and
multi-layered
that
one
of
the
questions
that
you
ask
is
what
are
totals.
We
are
still
working
with
federal
levels
and
state
levels
to
give
you
that
information
and
for
us
to
have
it
for
ourselves.
But
what
I
can
tell
you
is,
we
know
right
now:
63
billion
dollars
has
been
in
fraudulent
benefits,
not
in
kentucky,
but
in
this
country,
as
we
are
trying
to
work
through
a
national
pandemic
issue
within
the
pandemic,
it
is
going
to
probably
be
and
exceed
100
billion
dollars
before
the
pandemic
is
done
now.
H
H
We
know
very
clearly
and
we've
seen
a
country
such
as
nigeria
being
very
prevalent
in
crime
when
it
comes
to
fraud
in
this
country.
We
know
that
they
work
to
hack
information
and
gain
other
systems,
not
just
when
you're
asking
about.
Are
you
talking
about
a
kentucky
system
but
you're
talking
about
across
all
systems,
whether
it's
been
f
effects
marriott
any
of
those
breaches
in
them?
In
the
past
few
years
they
have
gained
that
information.
H
What
are
scammers
seeking
from
a
u.s
citizen,
they're
seeking
their
social,
social
security
numbers
they're
seeking
addresses
and
looking
at
addresses
where
they
can
try
to
to
randomly
put
in
a
claim
they're
seeking
random
employers
and
addresses
that
employers
who've
never
had
that
employee
or
that
individual
hired
by
them
or
work
for
them.
Excuse
me,
the
victim
has
no
idea
that
this
has
occurred
more
times
than
not.
H
We
know
that
there
are
overpayments,
as
you
mentioned,
as
well
as
1099's,
that
we
are
working
to
correct.
You
ask
the
question
about
how
does
someone,
let
you
know
about
a
1099.
on
our
website?
If
you
went
to
the
kcc.ky.gov
website,
we
have
information
about
the
1099s,
we
have
information
about
how
you
go
in
and
if
you
need
one
corrected
to
put
your
information
in,
so
that
we
can
get
that
worked.
H
We
also
have
information
from
the
irs
that
came
out
in
mid-january
when
they
recognized
that
states
were
having
trouble
with
1099s
on
how
you
could
still
file
your
taxes
and
make
that
amend
amendment
on
the
federal
level.
Let
me
tell
you
that
twice
the
federal
level
has
issued
100
million
dollars
to
states
on
to
help
with
fraud.
H
Kentucky
has
applied
for
and
received
the
maximum
amount
of
money
that
was
able
to
our
state,
which
is
1.784
million
dollars
twice,
to
help
us
with
upgrading
systems
and
to
upgrade
and
give
us
more
staffing
so
that
we
can
combat
the
fraud
who's.
Helping
us
justice
department
has
issued
50
state
task
force
to
help
with
us.
H
H
We
are
using
systems
like
lexisnexis
and
we
are
using
our
state
partners
to
look
at
what
are
the
similarities
in
what
we
see
as
trends.
We
do
know
and
see
how
offshore
banks
we
you
know.
Even
today,
I
am
keeping
things
at
a
high
level,
because
I
know
that
people
could
be
watching
this
and
gaining
information
from
what
we're
doing
as
a
state.
H
H
We
do
flag
anomalies
that
you
speak
about
the
the
repeat.
Bank
accounts,
the
out-of-state
banks.
We
know
there
are
initial
set
of
banks
that
we
consider
our
cash
bank,
so
if
you
were
to
go
to
kroger
or
walmart
and
buy
a
card
of
a
visa
or
mastercard
that
you
wanted
to
upload,
we
kind
of
consider
those
what
they
are
cash
banks
they
run
to
these
banks
that
really
are
very
hard
to
trace.
H
So
we
put
in
recaptcha,
if
you
see
recently,
had
people
go
in
and
look
at
some
things
that
they've
had
to
do.
We've
updated
our
lexus
nexus.
We've
updated
our
bart's
program,
which
is
again
another
audit
reporting
and
tracking
system.
We're
uploading
and
standing
up
another
program
called
id
me
when
you
ask
the
amount
of
claims
that
are
still
out
there.
A
big
vast
of
those
claims
are
verifica,
verifying
ids
and
making
sure
we
have
the
right
individual
and
with
idme,
will
not
only
be
able
to
upload
documents
and
verify
with
their
help.
H
We
will
also
be
able
to
do
video
conferencing
with
the
individual
if
we
can't
verify
another
secure
measure
of
giving
us
what
we
need
and
if
you've
seen
national
news
you
will
see.
Idme
has
been
stood
up
in
about
14
states.
At
this
time,
out-of-state
pua
claims
pandemic
claims.
We
are
able
to
track
and
seed
those
trends.
Recently
we
were
able
to
stop
240,
some
thousand
pua
claims
from
out
of
state
and
out
of
the
country
we
watch
our
social
media
post.
H
We
have
seen
in
recent
weeks
that
the
fraudulent
imposters
are
also
copying
websites
and
are
copying
over
to
their
blog
posts
and
are
copying
brands
of
ui
all
across
this
country.
The
federal
government
three
days
ago
recognized
that
and
is
now
helping
the
states
work
with
facebook
for
an
example
to
help
get
those
fraudsters
shut
down.
H
We
pro
promote
and
give
information
not
only
by
our
website,
but
we
also
give
it
through
our
weekly
ui
briefs
that
happen
from
the
governor's
office.
Again
I
mentioned
that
we
have
a
on
our
website
about.
If
you
feel
like
you,
have
an
incorrect
1099-
and
I
know
jessica,
we'll
speak
to
that
a
little
bit
on
revenue
as
well,
but
we
also
have
the
same
thing
with
fraudulent.
If
you
go
to
our
kcc.ky.gov
website
and
you
go
halfway
down
the
page,
you
will
see
a
tab
right
in
the
middle
that
says
fraud.
H
You
hit
that
it'll
get
you
right
to.
If
you
think
you
have
a
fraudulent
claim,
you
file,
you
hit
that
button
and
you
go
right
in.
Are
you
a
claimant?
Is
it
a
claimant
fraud,
identity,
theft,
fraud
or
is
it
employer
fraud?
Because
what
we
want
to
do
is
we
want
to
get
those
worked
and
be
able
to
track
that
information
versus
just
coming
in
through
all
of
my
staff's
emails,
we're
trying
to
shrink
that
funnel.
H
I
Here
all
right,
everyone
see
that
all
right,
so
I've
already
introduced
myself.
I've
been
with
the
department
of
revenue
a
little
over
14
years
now
focused
on
income
tax,
so
very
knowledgeable
on
it.
So
thank
you,
buddy.
He
kind
of
already
commented
on
this
issue
that
the
irs
issued
some
guidance
back
at
the
end
of
january
on
what
to
do.
If
a
taxpayer
believes
they've
received
a
incorrect
1099
g
that
reflected
more
unemployment
income
than
the
individual
received
or
if
the
individual
didn't
actually
receive
any
and
was
a
victim
of
fraud.
I
I
I
We
also
use
lexisnexis
and
have
thousands
of
checks
and
when
we
receive
a
return
to
prevent
fraud
and
to
prevent
refunds
from
being
issued,
I
believe
we've
stopped
more
than
28
million
dollars
in
fraud
last
year
and
28
million
the
year
before
that
as
well
year.
To
date,
we've
prevented
about
4.6
million
dollars
in
fraud
already
on
fraudulent
refund
requests.
So
I
wanted
to
touch
on.
I
You
know
at
this
time
it's
very
new.
It
was
added
on
to
the
plan
at
the
last
minute.
We
are
reviewing
the
exact
language
in
that
amendment,
to
the
internal
revenue
code
and
taking
it
into
review
and
consideration,
and
we
hope
to
issue
guidance
very
soon
in
the
next
few
days.
As
once
this
you
know,
federal
plan
becomes
law,
so
we
publish
updates
on
our
website
quite
frequently
revenue.ky.gov.
I
F
I
was
also
a
past
president
of
the
kentucky
society
of
cpas,
and
they
asked
me
to
visit
with
you
today
to
just
make
a
few
brief
statements
and
then
also
to
answer
any
questions
that
you
believe
a
practicing
cpa
might
be
able
to
answer.
Our
firm
itself
has
received
a
number
of
fraudulent
claims.
In
fact,
last
week
I
was
quite
surprised
to
find
out
that
I
had
been
laid
off
because
our
firm
went
out
of
business,
so
I
I
myself
am
a
victim
of
one
of
the
fraudulent
claims.
F
I've
never
used
a
credit
reporting
service
before,
but
I
signed
up
for
one
immediately
because
I
was
concerned,
we've
also
helped
a
number
of
our
clients
respond
to
fraudulent
claims.
The
the
most
the
most
significant
example
I
have
is:
I
have
a
small,
auto
repair
shop
that
has
about
15
full
and
part-time
employees,
they've
received
over
200
fraudulent
claims.
All
against
people
are
all
from
people
the
names
they
don't
recognize.
F
So
I'm
glad
to
hear
that
the
state
is
trying
to
get
on
top
of
this
along
with
federal
resources,
but
it
is
going
to
be
an
issue
that
practicing
cpas
such
as
our
firm
are
going
to
have
to
deal
with.
Probably
now
for
the
next.
You
know
at
least
next
couple
years,
so
I'd
be
glad
to
answer
any
questions
that
you
might
have
for
a
cpa.
J
J
One
thing
I
can
do
and
I'll
just
give
you
a
window
a
little
bit
of
what
the
treasurer's
office
does
is
that
we
issue
the
final
payments,
so
we're
the
last
step
in
the
process.
But
we
don't
do
the
verification
and
we
don't
deal
with
the
claimants
ui
deals
with
those
individuals
and
then
they
direct
to
us
the
information
where
payments
should
be
sent
so
so
we're
never.
We've
never
been
able
to
verify
to
do
background
checks
to
make
sure
that
that
we're
doing
that
finding
out
if
fraud
has
occurred.
J
But
one
thing
I
can
help
you
with
to
give
you
kind
of
a
window
of
what's
gone
on
is
that
we
often
get
phone
calls
are
the
one
that
people
contact
many
many
times
when
fraud
has
occurred
and
just
to
give
you
a
window
into
what
that's
been
like,
we
usually
get,
I
would
say
about
50
calls
a
day.
Not
all
of
them
are
fraud
related,
but
quite
a
number
of
them
are
fraud,
so
I
can
attest
that
it
is
a
widespread
problem
and
it
is
a
serious
problem.
J
We
actually
have
to
deal
with
cancelled
checks
from
all
across
the
country.
It's
not
just
kentucky
related
and
you've
heard
this
already,
but
just
to
emphasize
this,
we
know
that
the
fraud
attempts
are
occurring
because
we
deal
with
checks
that
have
come
from
states
and
individuals
in
ohio,
indiana,
washington,
missouri
arizona,
of
course,
kentucky
tennessee,
california,
pennsylvania,
new
york,
nebraska,
texas,
and
even
today
we
added
another
state
and
it
was
colorado.
J
J
We've
actually
had
four
employees
within
the
treasury
itself
that
have
had
fraudulent
claims
taken
out
on
them,
and
I
heard
a
a
crazy
story
from
a
few
weeks
ago
that
my
husband's
old
roommate,
when
he
lived
in
dc
20
years
ago,
contacted
him
and
said
that
he
had
gotten
a
fraudulent.
He
know
that
he
knew
that
there
was
a
fraudulent
claim
made
on
his
behalf
and
he
lives
in
kansas,
so
it
just
so
happens
that
we
know
this
individual
who
lives
in
kansas
and
he
contacted
us.
J
So
we
have
every
time
we've
gotten
these
fraud
attempts
information,
we've
contacted
ui,
that's
been
our
primary
way
of
assisting.
Is
that
we
let
them
know
as
soon
as
we
can.
We
do
stop
checks,
but
the
problem
for
us
is:
we
don't
have
the
actual
claim
where
it
originated,
and
that
lies
in
the
realm
of
ui.
So
this
we
we
can't.
We
can't
then
correct
it.
They
have
to
correct
it.
J
So
we
let
them
know
about
it
early
in
the
pandemic,
when
we
first
began
to
see
these
that
these
fraud
cases
were
increasing,
we
facilitated
conversations
between
our
bank,
the
state's
bank,
jpmorgan
chase
and
ui.
The
bank
was
actually
catching
some
people
on
their
own,
and
so
we
made
sure
that
everybody
was
in
communication.
They
were
talking
together
and
it's
my
understanding
that
those
those
conversations
have
continued
and
we
facilitated
that
and
again
we
just
make
sure
that
we
get
calls.
We
get
contacted
all
the
time
and
they're
always
sad
stories.
J
Often
we
have
people
that
will
get
a
check
and
they'll
tell
us
that
they
they
know
they
didn't
make
a
claim
out
and
there's
a
middle
initial,
that's
wrong
in
their
name.
So
so
people
have
pieces
of
information,
but
they
don't
have
all
the
information
and
they'll.
Let
us
know,
and
then
we
contact
ui
and
get
them
to
correct
it.
The
the
biggest
challenge
has
been,
and
I'm
really
pleased
to
hear
about
the
efforts
that
ui
has
taken
recently
to
address
these
things.
J
The
biggest
challenge
has
been
is
that
we
have
trouble
getting
a
hold
of
people
we're
on
the
phones
for
a
long
time
too,
just
like
the
people
that
call
us
and
then
often
when
we
do
get
a
hold
of
somebody.
They'll
tell
us
it'll
be
several
weeks,
particularly
from
the
fraud
department,
because
they
have
such
a
backlog.
J
So
the
the
biggest
challenge
that
we've
seen
is
not
just
the
people
trying
to
get
a
hold
of
ui,
but
even
even
ourselves,
trying
to
get
a
hold
on
behalf
of
these
people
just
to
get
these
things
addressed.
So
that's
a
bit
of
a
window
like
I
said
we
have
a
small
part
to
play.
It's
the
last
piece
of
the
puzzle,
but
because
the
public
knows
they
can
get
a
hold
of
us,
they
often
do
and
they
tell
us
their
problem
and
then
we
try
to
help
get
it
addressed.
H
K
H
But
the
unique
piece
of
this
is
while
we
had
this
happen,
and
it
was
unfortunate
that
we
had
to
get
away
from
debit
cards.
It
actually
has
helped
us
on
less
mobile
banking
fraud,
because
the
mobile
banking
fraud
was,
you
know
what
we
were
seeing
is
the
the
biggest
point,
but
to
the
treasurer's.
You
know
points
that
was
a
very
quick
pivot
point.
I
mean
very
very
quickly.
H
I
mean
I
can
go
back
and
I
think
it
was
to
her
assistant
that
we,
we
talked
again
really
quickly
december
22nd
about
we
couldn't
live
with
the
terms
that
was
given
to
us
by
the
the
bank
holding
the
debit
card,
as
the
other
states
haven't
been
able
to
do
and
that
we
were
going
to
have
to
make
this
switch,
and
so
that
has
that
did
occur,
and
and
so
to
that
point.
That
has
helped
us
a
little
bit
in
a
short
term
on
some
of
the
fraud
efforts.
H
But
we
will
be
going
back
to
the
debit
card
system
as
we're
launching
that
in
may
1
with
the
new
vendor.
As
we
all
know,
it
just
takes
time
to
work
out
all
the
technical
pieces
as
we
go
through
the
other
piece
that
we
we
recognize
is.
It
is
difficult
to
get
a
hold
of
a
limited
of
the
staff
that
we
have.
H
When
I
mentioned
all
of
those
federal
folks
who
are
helping
us,
we
very
much
are
working
to
help
prosecute
and
very
much
want
to
see
the
prosecution
of
folks,
as
I
think
nationwide.
That
is
what
everybody
is
working
towards,
so
that
we
can
start
telling
that
story
that
you're
not
going
to
get
by
with
this.
H
You
know
we're
going
to
look
at
you,
we're
going
to
find
you
and
we're
going
to
go
after
you
for
that,
and
so
that's
the
reason
why
some
of
the
analytics
we
can't
talk
about
today
because
we're
using
those
efforts
to
help
capture
those
criminals,
hopefully
in
their
tracks
and
limit
the
amount
that
they're
able
to
get
and
much
to
mr
meyer's
account
most
people
and
not
everybody
can
afford
to
do
it.
But
you
can
you
can
go
to
the
ag's
website
and
look
at
the
measures
that
you
can
take
to
help
yourself.
H
A
C
Yes,
I
do
for
the
director.
When
are
we?
I
appreciate
all
the
efforts
that
you
have
made
and
my
concern
is
we're
now
moving
that
workforce
in
your
department
away
from
actually
still
processing
these
60
70
plus
thousand
claims
that
have
yet
to
receive
one
dollar.
I
have
constituents
in
my
district
that
have
lost
their
cars.
Their
homes
cannot
put
food
on
the
table.
They're
standing
in
food
bank
lines,
I
have
contacted
relentlessly
and
sent
lists
relentlessly
emails
everything
I
have
not
heard
back
on
many
of
those
claims.
C
H
H
We
also
know
that
that
there
are
unique
situations
and
while
somebody's
claim
may
look
like
somebody
else's,
there
are
unique
differences
with
that.
Does
it
make
it
any
different
or
better
for
the
person
who's
still
held
up?
No,
it
doesn't.
We
know
the
vast
majority
of
these
that
are
still
lingering
have
to
do
with
identity
theft.
We
also
know
that
the
vast
majority
of
these
are
being
bottlenecked
because
of
theft
again.
Does
that
make
it
right?
No
it
doesn't.
H
We
are
working
six
to
seven
days
a
week
to
try
to
work
through
these
claims
and
work
through
the
system,
and
I
believe
it
was
mentioned
by
jessica,
the
new
law
that
just
got
passed
yesterday.
We
will
be
spending
our
weekend
programming
that
law
so
that
there's
no
gaps
for
that
funding
stream
for
those
who,
because
the
continuation
act
ends
actually
this
weekend,
while
there's
a
little
bit
of
pay
time
left
over,
it
doesn't
give
us
much
time
to
get
those
continuation
of
those
payments
going
through.
H
We
are,
we
are
doing
everything
we
can
and
we
will
continue
to
look
at
every
avenue.
We
can.
I
give
you
that
I
came
into
this
position
back
in
august,
because
I
know
we
have
good
staff
that
are
working
hard
and
we
meet
relentlessly
on
trying
to
get
things
resolved
and
with
programmers
to
make
sure
things
happen.
I
know
you
asked
at
the
beginning:
don't
give
the
excuse
about
an
old
system
and
I'm
not
I'm
telling
you
we
are
working
through
them
and
will
continue
to
work
through.
C
C
The
eviction
moratorium
will
be
lifted.
The
utility
will
be
lifted
ever
their
utilities
are
being
shut
off.
What
do
I
tell
these
people
that
you're
working
as
hard
as
you
can
to
get
to
it,
but
I've
got
messages
from
months
ago.
That
say
they
should
be
paid
in
three
to
five
business
days
and
they've,
yet
to
receive
a
single
dollar.
So
I
just
tell
them
you're
working
as
hard
as
you
can
and
you'll
get
to
it.
H
I'm
telling
you
that
we're
working
as
hard
as
we
can
and
we
will
continue
to
work
better.
What
I'm
trying
to
give
you
at
least
the
understanding
to
know,
is
I
having
those
claims
without
having
those
claims
in
front
of
me.
I
can't
speak
to
the
individual.
What
I
can
speak
to
is
that
we
are
continually
trying
to
work
through
the
system
to
get
everybody
paid.
H
Unemployment
insurance
offices
are
doing
what
they
do.
Monthly
now
in
this
pandemic
is
what
they
were
doing
in
a
year
again,
I'm
just
trying
to
give
you
the
picture,
I'm
not
trying
to
keep
somebody
from
not
keeping
their
lights
on,
I'm
not
trying
to
keep
somebody
from
not
getting
the
rent
paid,
I'm
trying
to
make
sure
that
eligible
claimants
are
getting
their
payments
and
unfortunately
there
is
just
a
process
with
how
many
we
have
we
are
working,
the
oldest
from
the
the
newest.
H
We
are
working
the
most
critical
that
when
we
get
that
information
we're
trying
to
move
those
to
the
point
of
the
front
of
the
line
because
we
see
what's
going
on,
I
read
them
too.
I
I
get
200
to
300
emails.
Every
day
I
try
to
work
those
through
in
the
workload
as
equitable
as
possible,
and
if
I
see
there's
an
emergency
situation,
we
try
to
get
those
work
to
make
sure
that
there's
a
full
summary
of
the
claim
and
make
sure
from
a
to
z
that
it
gets
worked
out.
H
L
Thank
you,
mr
chairman.
I'll
start
with
just
a
brief
comment.
Following
up
on
what
my
good
friend,
representative
goforth
said,
I
think,
and
the
house
has
acted
in
the
in
recent
weeks
to
pass
legislation
that
says
that
we
need
to
get
our
actual
offices
back
open
to
the
public
so
that
we
can
get
some
of
these
claims
worked
in
a
more
equitable
and
easier
manner,
because
we
all
know
I
mean
we're
in
the
middle
pandemic.
L
L
So
I
think
that's
something
we
all
need
to
focus
on
is
getting
that
ability
for
somebody
to
be
able
to
meet
with
somebody
in
person
and
deal
with
the
issues
was
not
what
I
was
intending
to
say
when
I,
when
I
took
the
mic
but
like
I
said,
I
think
that's
something
that
we
need
to
follow
up
and
work
on
very
quickly.
My
biggest
question
right
now
is:
I
had
a
constituent
last
week
reach
out
to
me.
He
is
a
manager
of
an
automobile
dealership
there
in
bowling
green,
and
he
received
two.
L
H
H
The
checks
have
halted
where
they
were
going
into
and
getting
the
the
debit
cards
we.
We
know
that
and
I'm
not
a
techie
by
no
means,
but
this
is
not
a.
This
is
a
fraud
where
somebody
goes
in
and
ghosts
you
or
claws
you
because
you've
gone
in
and
done
some
other
activity
on
your
computer
and
then
there's
a
hacker.
H
In
the
background
that
you
don't
know
about
who's,
watching
your
every
move,
you
know
it
is
very
easy
for
them
to
to
come
and
appear
in
most
other
business
settings
and
we
are
business
to
as
if
they
are
that
person.
You
know
and
they're
able
to
go
in
and
do
things
like
change,
pin
numbers
change,
banking
numbers
and
then
go
back.
H
We
as
a
system
are
looking
at
that
as
the
person
who
did
it
so
we're
then
trying
to
look
at
different
analytics,
and
so
yes,
sir,
I
do
think
the
checks
at
the
time
has
helped
with
that,
and
I
believe,
when
I
reached
out
last
week
regarding
that,
I
was
just
asking
for
some
some
clarification
on
that.
So
to
your
point,
yes,
I
do
think
the
checks
have
helped
because
it
didn't
get
the
end
result
that
they
wanted.
L
H
Yes,
100,
yes,
sir,
and
and
we
are
looking
at
those
avenues
when
we
talk
about
helping
a
claimant,
we
have
to
think
about
where
individuals
are
in
our
state
and
what
they
use
as
traditional
banking
is
not
what
we
use
as
traditional
banking,
or
some
of
us
may
not
use
as
traditional
banking.
So
that
was
the
intent
originally
of
providing
the
options
for
debit
cards.
Direct
deposit
and
or
you
could
still
get
a
check.
H
So
we
again
want
to
make
sure
that
everybody
that
we're
trying
to
serve
has
the
availability
to
to
use
those
funds
and
at
minimum
of
cost
or
effort,
because
we
know
some
folks
do
not
do
traditional
banking.
But
I
do
understand-
and
I
do
reflect-
that
the
recent
change
has
showed
us
some
slowdown
in
that
fraud.
L
B
L
Final
comment
that
I
just
want
to
bring
to
everybody's
attention
just
because
of
of
what
I
know
about
the
industry.
I
know
one
of
the
other
areas
that
has
been
really
pressed
recently,
at
least
in
my
area,
are
folks
filing
false
claims
against
farmers
who
may
not
even
pay
into
the
unemployment
system
because
they
don't
have
employees.
Normally.
L
I
know
of
a
couple
of
of
fairly
large-scale
farmers
in
my
district
that
have
gotten
forms
from
you
all
at
ui,
trying
to
verify
that
someone
was
employed
and
go
through
the
process
of
of
verifying
their
claim,
and
these
farmers
talk.
Obviously
they
talk
on
a
regular
basis.
Most
of
them
do
and
they
have
seen
the
same
people
who
none
of
them
know
who
these
people
are
file
against.
L
Maybe
three
farmers
right
there
in
our
area
and
none
of
the
three
farmers
know
who
these
people
are
filing,
but
they're
just
taking
a
shot
in
the
dark
and
they'll
pick
one
one
farmer
out
one
week
and
they'll
they'll
say
no.
They
don't
work
for
us.
They'll
pick
another
one,
the
next
week
and
we've
never
heard
of
this
person
and
send
the
the
verification
letter
back
to
you
all
to
say
that,
but
they're
really
working
on
working
to
try
to
file
against
some
of
these
folks
in
agriculture
recently,
as
well
as
what
we're
seeing.
D
Thank
you,
mr
chairman.
Mr
hodkins
couple
of
things
is
oh,
I
appreciate
the
fact
you
addressed
them.
You
know
nationwide.
I
really
wish
you
addressed
kentucky
and
what's
going
on
here,
because
that's
what
we're
really
here
at
dave
forest
for
kentucky,
but
I
have
a
question
as
employer.
I
know
that
when
someone
files
a
claim,
ui
claim
you
all
mail
us
a
letter
or
we're
contacted
and
we
have
almost
immediately.
We
turn
around
and
either
say.
Yes,
that's
the
fair
claim
or
noah's
fraudulent
claim.
D
H
That
and
I
I
thought
when
I
did
give
some
efforts
on
on
the
kentucky
of
all
the
things
that
we're
doing
there
is
a
process
in
the
claim
and
you're
right.
If
there
is
a
protest
or
if
there's
not
a
protest
by
the
employer,
not
always
will
we
get
a
response
from
the
employer
from
that,
and
so
we
do
have
a
step
process
that
we
have
to
take.
H
We
also
are
checking
behind
the
scenes
at
that
time
who
they
are
where
they
are
and
where
they're
coming
from
to
see,
if
they
are
fraudulent,
is,
is
the
system
perfect
it
is.
It
is
not
the
system
is,
you
know,
we're
catching
different
things
every
day
with
that
we're
catching
different
programming
with
the
new
laws
and
one
of
the
things
that
I
think
that
is
good
for
everybody
to
understand
and
hear
is
this
wasn't
traditional
unemployment
insurance?
H
This
program
that
we
are
running
today
is
not
traditional
ui
insurance.
We
are
making
a
program
fit
into
a
box
across
this
country.
That
is
not
what
it
was
intended
to
do
and
therefore
we
are
having
to
change
processes
in
order
to
make
those
things
work.
And
if
you
go
in
back
and
look
at
march,
we
call
them
unemployment,
insurance
program,
letters
or
for
another
good
acronym
yupo's.
H
H
The
reason
why
the
new
law
that
just
got
passed
tomorrow,
we
have
a
short
time
to
program
it,
but
what
we've
got
to
make
sure
is:
we've
got
to
make
sure
that
the
regulations
have
not
changed
on
that
programming.
So
what
I
can
tell
you
again
is:
we
are
constantly
looking
at
and
evaluating
the
guidance
that
we
are
given
and
how
the
process
is
to
make
it
work
and
for
again
a
program
that
never
existed
in
ui.
It
was,
and
would
not
have
ever
been
into
a
ui
system,
whether
it's
kentucky
or
colorado,
tennessee
indiana.
D
A
K
Secretary
director
hoskinson,
thank
you
for
being
here
today.
I
wanted
to
ask
you
a
question
on
the
technology
upgrades
that
are
taking
place.
Where
are
we
at
on
the
rfp
and
securing
the
vendor
for
the
new
upgrades?
I
understand
that
some
money's
been
appropriated
there
from
the
administration
and
also
in
2018
the
general
assembly
passed
legislation
that
created
the
scuff
fund.
That's
supposed
to
help
that.
Can
you
give
us
an
update
on
on
where
we're
at
and
when
we
might
expect
to
see
the
full
implementation
of
the
new
technology
system.
H
Yes,
sir,
thank
you
for
the
opportunity
to
answer
that,
so
the
rfp
has
gone
out,
the
rfp
has
come
back
and
there
is
a
a
team
of
folks
again
who
are
working
along
with
finance
through
this
process
and
reviewing
it
and
again
I
will
say
that
that
process
is
taking
place,
but
I
also
want
to
be
mindful-
because
I
I
know,
there's
a
protest
period
in
through
that,
so
I
don't
want
to
violate
anything
in
that
process.
But
what
I
can
give
you
is
tell
you
that
it
is
happening.
H
They
are
working
through
the
vendors
that
are
very
workable
or
where
they
believe
are
workable
and
then
from
once
we
get
that
finalized.
Then
we
go
into
that
contract
period
and
we'll
work
with
the
state
to
hammer
out
those
contract,
negotiation,
pieces
and,
and
then
so
we
we
know
from
that
point
in
time.
It
will
take
at
least
18
months
to
to
get
the
product
going
and
get
it
migrated
from
the
current
systems
that
we
have,
and
so
you
were
right
there.
H
There
are
funds
set
aside
to
assist
with
that
and
we
are
making
progress
and
we
are
not
slowing
that
process
down,
but
it
is
not
going
to
be
a
as
we
all
know
and
understand
how
this
works.
It
is
going
to
be
about
18
months
from
the
time
the
contracts
are
signed
before
we
would
see
the
first
outcomes
of
a
new
system,
and
I
I
I
want
that
system
like
everybody
else,
because
it
will
make
things
a
lot
easier.
H
H
E
J
H
H
J
You
know
it
happens
periodically
and
I
don't
know
that
we've
kept
a
running
tally
of
the
actual
number.
I
have
my
chief
of
staff
here
and
I
also
have
my
director
of
disbursements
in
accounting.
It's
a
number,
that's
always
changing
and
it's
something
that
we
have
recurring.
So
I'm
not
sure
we've
kept
a
running
tally
of
it.
B
B
J
E
Okay,
I
believe
you
went
through
a
litany
of
states
that
you've
had
a
problem
with
or
problems
add
north
carolina
to
that.
Okay,
okay,
I
have
there's
somebody
who
has
a
relative
in
the
state.
This
individual
is
in
north
carolina
and
has
received
information
that
she
has
received
money
for
something
that
she's
never
done
never
been
here
so
at
north
carolina
director
hoskinson.
H
H
E
H
I'm
not
I'm
not
telling
you
that
it's
the
main
reason
I'm
telling
you
it's
one
of
our
reasons
like
with
identity
with
identity
theft,
that
the
verifications
that
we
have
to
go
through,
the
the
bottlenecking
of
these
fraudulent
claims
are
are
causing
the
you
know
the
issues
for
us
to
validate
what
we
need
to
be
validating
as
an
eligible
claimant,
that
is,
should
be
correctly
paid.
So
we
have
to
spend
more
time
to
make
sure
that
determination
is
accurate.
E
What
is
being
done
to
see
that
people
are
receiving
return
phone
calls?
I
know.
You've
talked
quite
a
bit
about
going
to
the
we've
heard
quite
a
bit
about
going
to
the
website,
but
as
much
as
most
of
us
here
use
the
internet,
I
represent
an
older
population
and
they're,
not
necessarily
crazy
about
that.
They
like
the
phone
they
like
to
hear
a
voice,
as
I
do
as
a
matter
of
fact,
so,
especially
with
out
of
state
people,
they've
tried
to
call.
E
I
just
got
an
email
today
about
somebody
who
was
on
hold
for
seven
hours
and
then
hung
up
on
that
was
after
weeks
of
getting
nothing
but
a
recording.
He
finally
talked
to
a
human
was
put
on
hold
for
seven
hours,
and
then
it
was
connection
was
cleared.
How
what
is
being
done
to
get
people
to
return
calls.
H
So,
sir,
I
can
also
happily
tell
you
and
also
secretary
roberts
is
on
as
well.
He
would
like
to
and
and
one
of
the
efforts
that
we're
doing
now-
and
I
believe,
that's
in
front
of
you
all
that's
coming
through
is
is
the
reorg,
so
we
are
getting
ready
to
stand
up
a
brand
new
call
center
again
opening
up
about
the
same
time
as
the
career
centers.
H
What
we're
doing
is
making
sure
that
we
are
training
those
folks
to
be
able
to
help
we're
also
working
on
how
we
can
strengthen
up
our
chat
box.
If
somebody
calls
and
actually
work
the
easier
type
of
issues
that
are
coming
through
on
an
individual,
the
call
center
will
have
three
different
shifts
up
running
seven
days
a
week.
It
will
run
an
early
morning
to
afternoon
shift
an
afternoon
to
evening
shift
and
then
also
a
weekend
shift.
I'm
not
going
to
what
I
will
tell
you
is
it.
H
It's
about
calling
people
back
or
taking
the
calls,
and
that's
what
we're
trying
to
do,
and
we
know
now
that
what
now
what
what
is
happening
right
now
is
they're
funneling
through
various
ways,
whether
they're
coming
through
you,
the
secretary
the
treasury's
office,
we're
trying
to
get
to
them
and
now
what
we're
trying
to
do
is
create
an
avenue
that
makes
it
an
easier
path.
Sir,.
E
H
E
E
I
I
read
that,
but
my
question
is:
what
happens
if,
ultimately
down
the
road,
the
irs
comes
back
and
says:
hey,
look
what
you
reported
doesn't
match
what
we
have.
So
my
question
is:
will
those
folks
be
required
to
file
an
amended
return
and
if
so,
is
it
for
both
the
irs
and
the
state,
and
when
you
provide
the
amended
return,
will
you
inform
them
what
they
have
to
do.
I
Okay,
so
they
should
continue
to
pursue
getting
a
corrected,
1099
g
and
once
they
get
that
corrected
1099g,
even
if
it's
after
they
filed
their
tax
return.
That
should
be
provided
to
the
irs
and
to
the
state,
and
they
should
file
amended
returns
both
at
the
federal
level
and
at
the
state
level.
If
they
had
claimed
the
amount
of
income
reported
on
that
incorrect
1099
g.
I
H
In
the
past
year,
in
looking
at,
they
do
not
believe
that
there
hasn't
been
any
breaches
from
going
through
and
looking,
and-
and
I
mentioned
this
briefly-
that
they
consider
two
different
levels
and
I'm
looking
at
the
information
to
make
sure
I
get
it
correctly.
So
I
apologize
what
they
consider
a
breach
and
a
security
disclosure
event.
The
different
the
difference
is
on
the
methods
and
the
scope.
A
disclosure
event
basically
means
a
smaller
scale
that
can
strain
the
sharing
of
information
with
parties
that
were
not
intended
to
receive
it.
H
We,
we
have
had
disclosure
events
where
somebody
maybe
is
seeing
a
summary
of
somebody
else's
account
and
once
that's
reported,
then
it
goes
back
into
programming
and
we
follow
those
protocols
but
again
from
the
cot,
because
I
did
go
back
in
in
research
even
from
my
time
and
before
my
time.
What
was
in
the
cots
system
with
that.
E
E
Okay,
so
it's
possible,
so
we
really
don't
know
how
many
people
how
many
data
breaches
there
were
from
now
on,
I'm
going
to
go
back
to
the
original
set
of
questions
and
I'll
start
off
with
what
number
should
people
call
if
they
receive
a
1099
for
ui
benefits
that
they
did
not
apply
for
or
receive?
I
need
a
phone
number.
E
H
There
is
a
phone
number,
but
you
have
already
already
said
that
they
go
into
a
system
of
waiting
their
time
in
to
get
a
call
back.
I
am
trying
to
get
them
worked
a
little
bit
faster
than
that.
That's
the
reason
why
we
again
set
up
that
direct
link
for
1099s,
because
to
jessica's
point
last
year,
kentucky
issued
out
75
000
gs
only
had
to
make
a
correction
on
139
this
year,
we've
sent
out
between
550
and
500,
and
I
think
it's
like
80
000,
1099
g's.
H
So
what
we're
trying
to
do
is
figure
out
what
is
the
best
way
and
the
most
efficient
way
to
try
to
get
those
corrected
from
when
they
come
from
revenue
to
come
back
to
us.
So
I
I
apologize
that
I
don't
have
a
direct
person
who's
going
to
answer
a
1099
call,
because
they're
going
to
also
get
calls
in
about
their
claims.
I'm
just
trying
to
figure
out
the
best
way
to
get
the
most
efficiency
for
that
individual.
H
Sir,
I
believe
we
are
trying
every
day
to
come
up
with
efficient
ways,
and
the
call
center
is
another
one
of
those
ways
that
we'll
be
working
with
to
have
that
the
career
centers
will
be
another
way
for
people
to
get
direct
contact
starting
in
mid
april.
So
all
of
those
efforts
are
ways
that
we're
trying
to
reach
out
during
this
time
frame
in
order
to
assist
claimants
from
from
what
is
different
than
today,
sir.
E
H
We
have
multiple
subpoenas
and
working
with
multiple
parties
on
that.
As
far
as
the
prosecution
goes,
the
ag's
office
is
working
on
that,
as
well
as
the
fbi,
as
well
as
the
u.s
attorney
general's
office,
we're
all
working
together
and
trying
to
collectively
come
together
with
prosecution,
and
so
those
efforts
are
ongoing.
Sir.
H
So
overpayments
happen
in
various
ways,
sir,
so
depending
on
the
the
program
to
where
it's
at
so
I
can
gather
that
information
per
program,
overpayments
and
unemployment
insurance
is
not
new.
If
it
was
seen
it
has
it,
you
know
it
is
increased
more
because
of
the
pandemic.
If
someone
was
found
not
to
be
eligible
and
again
it's
about
the
eligibility
and
or
were
they
not
in
the
right
program,
and
we
have
an
obligation
under
the
federal
law
to
go
back
and
get
that
money
back.
If
it
is
an
office
error,
then
there's
a
different
recoupment.
H
H
So
if
they
get
the
determination-
and
they
have
an
appeal-
and
they
don't
think
that
is
accurate-
then
they
they
file
that
appeal.
It
goes
to
a
lower
level.
The
lower
hearing
officer
gathers
the
information
and
then
reviews
it
and
makes
the
determination
if
the
claimant
comes
out
favorable,
then
that
is
good.
If
the
famous
the
claimant
still
has
an
overpayment,
they
have
the
right
to
go
to
the
commission
that
is
set
up
in
in
kentucky
to
the
ui
commission
once
that
goes
through
the
commission.
H
They
have
both
the
claimant
and
the
state
has
rights
and
responsibilities
that
they
have
to
follow
that
they've
all
acknowledged
along
this
process.
So
once
it
goes
to
the
commission
again,
if
it's
a
favorable
opinion,
then
that's
good
for
the
claimant.
If
it
is
determined
that
the
claimant
still
has
an
overpayment,
then
there
is
the
last
which
would
be
going
into
the
court
system,
so
they
do
have
the
right
to
to
appeal.
I
am
happy
to
go
back
and
get
you
per
program.
E
I
We
can
certainly
we
plan
on
publishing
something
on
the
department
of
revenue's
website,
just
that
kind
of
points
to
the
irs's
guidance,
since
it
is
exactly
on
point
and
does
tell
the
taxpayer
and
tax
practitioners
exactly
what
they
need
to
do,
but
we
could
certainly
reach
out
to
the
you
know.
I
see
mr
meyer
here
the
kycpas
and
elaborate
and
let
them
know
specifically
what
they
need
to
do
in
that
situation.
E
I
would
like
to
see
that
happen.
In
addition,
when
you
put
it
up,
if
you
could
send
out
to
whether
it's
a
press
release
or
probably
an
opinion
to
the
various
newspapers
in
the
in
the
state,
letting
them
know
what
you're
doing
and
what
they
need
to
do
that
way,
you've
covered
both
the
online
and
people
who
don't
go
online.
Okay,
would
you
do
that?
For
me.
H
H
Anything
well,
we
do
analyze
data
every
day
to
protect
the
claimants
that
are
in
the
system,
and
I
believe
revenue
also
mentions
what
they
do
as
well.
We
are
working
constantly
because,
as
well
as
we
think
we
are
today
with
criminals,
they
are
already
working
to
outpace
us
tomorrow
I
mean
that's,
that's
the
nature
of
their
game,
that's
how
they
that's
what
they
do
and
that's
how
they
work
to
have
their
funds.
So
we
are
constantly
analyzing
data
that
gives
us
just
what
we
were
talking
about
the
information
about
accounts.
H
H
H
You
know
I
mentioned
at
the
beginning
and
I'll
mention
again:
fraud
in
unemployment
insurance
is
not
the
same
that
it
was
prior
to
the
pandemic,
and
it
will
never
be
that
way
again,
because
now
they
there
is
a
new
market
of
what
they're
doing
our
goal,
and
the
federal
government's
goal
is
to
constantly
give
us
the
resources
in
order
to
beef
up
what
we
are
doing
on
a
daily
basis.
So
what
we're
doing
today
is
not
what
we
will
be
doing
probably
a
month
from
today.
G
Mr
chairman,
no
I
don't.
I
again
appreciate
the
opportunity
we
all
realize
that
we
need
to
do
everything
we
can
to
address
these
unpaid
claims.
We're
gonna
do
everything
we
can
to
try
to
reopen
our
career
centers
by
the
middle
of
next
month
as
executive
director
hoskinson
shared.
I
do
want
to
point
out
of
all
the
benefits
that
were
paid
out
over
this
past
during
the
pandemic,
about
1.6
billion
is
actually
ui
funds.
The
remainder
of
those
dollars
are
all
federal
dollars.
G
I
mean
it
just
seems
like
every
day,
there's
a
new
problem
that
comes
our
way,
but
we
keep
trying
to
work
and
work
with
all
of
our
partners.
Again,
I
appreciate
all
the
assistance
from
the
treasurer's
office
on
some
of
the
issues
and
again
appreciate
the
legislature
and
considering
some
of
the
legislation
that
we
know
that
we
need
to
try
to
address
the
overpayments.
G
I
want
to
remind
you,
senate
bill
7,
provided
us
with
the
language
that
allows
for
a
waiver
of
those
overpayments
prior
to
congress
acting
here
in
early
part
of
the
year.
We
would
not
be
able
to
even
waive
overpayments,
so
there
is
a
provision
now
that
is
in
place.
The
state
has
adopted
by
virtue
of
senate
bill,
7
language
that
allow
us
to
be
able
to
address
that
and
and
notify
claimants
of
their
rights
for
to
to
have
a
waiver
considered
again.
Thank
you
for
your
time.
E
H
I
was
just,
and
I
I
didn't
take
it
that
way-
trust
me,
I
I
didn't
take
it
that
way.
I
I
very
much
appreciate,
as
we
all
do
the
opportunity
to
come
and
have
the
discussions,
because
it's
by
our
work
and
our
virtue
of
what
we
do
every
day
again,
I
will
tell
you
that
if
I
didn't
have
staff
that
were
passionate
about
their
work,
you
know
I
knew
that
when
I
came
back,
I
held
this
position
once
before,
and
I
said
yes
to
this
and
I'm
happy
to
do
it.
I
J
Mr
chairman,
I
do
appreciate
your
emphasis
on
needing
a
phone
number,
because
that's
the
thing
that
I
see
just
on
a
daily
basis.
We
have
people
who
call
us,
like
I've,
already
said
all
the
time,
just
trying
to
get
a
hold
of
people.
So
sometimes
we
know
the
fraud
has
occurred.
It's
just
helping
them
to
get
hold
of
the
correct
person
who
can
address
it.
From
that
end
and
just
a
real
quick
example.
J
A
couple
of
weeks
ago,
we
had
a
scary
situation
in
my
office,
where
we
had
a
man
who
actually
got
into
the
building
by
false
pretenses
and
he
refused
to
leave
for
several
hours
and
the
reason
was
because
he
was
trying
to
get
a
hold
of
ui
and
we
told
him.
You
know
we.
We
aren't
ui,
we're
the
treasury
and
it's
almost
like
going
to
kmart
when
you're
trying
to
get
a
hold
of
walmart,
and
he
said
he
understood
that
he
just
couldn't
get
anyone
to
help
him
and
he
was
desperate.
J
So
he
actually
stayed
in
our
office.
He,
like,
I
said
he
refused
to
leave
and
he
stayed
in
the
lobby
for
several
hours
and
during
that
time
we
called
ui
repeatedly
to
try
and
get
him
to
be
connected
to
them
and
it
took
the
better
part
of
the
day
before
we
actually
got
a
hold
of
somebody
who
could
address
his
situation.
So
that's
just
an
example.
F
Additional
I
wanted
to
mention
is
that
we
and
a
lot
of
my
colleagues
have
had
a
lot
of
trouble
in
dealing
with
the
irs
over
these
past
few
months,
and
so
I'm
concerned
about
amended
1099s,
getting
processed
right
and
so
forth.
So
I
think
the
kentucky
society
and
the
cpas
in
the
state
would
really
appreciate
the
opportunity
to
work
with
revenue
to
come
up
with
some
cotton
kind
of
common
guidance
on
how
to
best
deal
with
this
issue.