►
From YouTube: Unemployment Insurance Reform Task Force
Description
No description was provided for this meeting.
If this is YOUR meeting, an easy way to fix this is to add a description to your video, wherever mtngs.io found it (probably YouTube).
A
Welcome
to
the
second
meeting
of
the
kentucky
unemployment
insurance
reform
task
force,
co-chair
weber.
I
appreciate
you
either
being
here
in
person
or
participating
here
in
person.
You
have
anything
to
say
before
we
get
started.
A
A
man
of
good
work,
I'm
going
to
ask
sasha
to
call
a
roll.
I
ask
each
member
when
answering
the
role
to
indicate
in
their
response
whether
they
are
here
in
the
room
are
here
remotely
legislative
members.
If
you
are
remote,
please
let
us
know
if
you
are
in
the
annex
office
or
participating
from
your
district
and
then
after
you
say,
ro,
please
mute
your
your
phone
or
computer.
Thank
you.
A
For
those
who
are
once
again
participating
remotely
our
committee
staff
has
monitored
the
chat
function
in
the
zoom
application.
Please
indicate
in
the
chat
box.
If
you
have
a
question
or
want
to
make
a
comment,
if
you're
participating
remotely,
please
keep
your
microphone
muted
until
you
are
going
to
speak
once
again
coach
here,
you
have
anything
to.
B
A
A
A
We
have
a
court
we're
ready,
ready
to
do
business.
Okay,
so
secretary
link,
we're
anxious
to
hear
your
your
presentation,
but
before
we
do
that,
I
want
to
talk
to
the
members
about
what
this
task
force
is
here
to
do.
I
think
every
one
of
you
know
that,
but
for
the
general
public
we'll
go
into
it
is
to
review
the
current
unemployment
insurance
system,
evaluate
and
discuss
possible
long-term
changes
to
the
unemployment
insurance
system.
A
That
would
address
the
fiscal
well-being
and
stability
of
the
unemployment
insurance
system,
solicit
recommendations
from
stakeholders
and
then
interested
parties
and
you're.
Definitely
an
interested
party,
mr
secretary,
develop
a
list
of
recommendations
for
the
general
assembly
to
consider
related
reform
of
the
unemployment
insurance.
So
I
would
like
to
for
us
to
specifically
keep
in
mind
when
we
ask
our
questions
these
five
points.
What
iu
does
how
I'm
sorry
ui
does
how
ui
works
capabilities
of
accomplishing
that
task?
E
Morning,
mr
chairman,
mr
chairman,
I've
got
a
green
light.
Does
that
mean
I'm
on
perhaps
I'll
move
it
closer
good
morning?
Is
that
better
great?
Mr
chairman,
mr
chairman,
thank
you
for
for
having
us
today.
We
look
forward
to
presenting
to
you
today
and
addressing
any
questions
or
comments
you
might
have.
My
name
is
jamie
link.
I
am
the
relatively
new
secretary
of
the
kentucky
labor
cabinet
with
me.
Today
is
mr
buddy
hoskinson,
the
executive
director
of
the
office
of
unemployment
insurance
and
ms
morgan
eaves,
the
labor
cabinet's
legislative
liaison.
E
Some
information
may
be
familiar
to
you
from
previous
presentations
and
from
other
conversations
you
may
have
had,
but
we
primarily
want
to
give
you
an
update
of
the
status
of
the
project
now
and
then
address
any
questions
or
comments.
You
have
at
the
conclusion
of
that
and,
of
course,
if
there's
any
questions
during
the
presentation
feel
free
to
to
stop
me
next
slide,
please,
as
many
of
you
know,
in
the
fall
of
2017
unemployment,
insurance
services
for
in-person
appointments
were
removed
from
the
kentucky
career
centers
across
the
state.
E
In
april
of
2021,
the
labor
cabinet
restored
the
unemployment
insurance
in-person
services
at
13
of
the
career
centers
across
the
state,
and
we
opened
a
call
center
to
assist
unemployment
insurance
clients
who
needed
assistance
with
that,
starting
on
april
15th
and
through
july
15th
that
three-month
period,
the
career
development
offices
and
the
oui
staff
oui
is
office
of
unemployment.
Insurance
career
development
office
is
cdo.
E
Those
staff
have
assisted
more
than
forty
thousand
in
in-person
appointments
in
that
three-month
period.
During
that
same
period
of
april,
fifteenth
to
july,
fifteenth
oui
staff
have
taken
more
than
seventy
thousand
calls
from
our
from
ui
claimants.
Through
the
help
line.
I
Good
morning,
so
in
talking
about
ui
staffing,
can
you
hear
me?
Okay,
okay,
thank
you
in
ui
staffing,
staffing
and
when
we
talk
about
regulations
on
the
federal
level,
I
will
refer
to
the
unemployment
insurance
program
letter
or,
if
you
want
another
acronym,
a
yupo,
so
we
look
to
the
federal
guidance
from
those
unemployment
insurance
program
letters.
So
when
we
go
back
to
the
beginning
of
this,
we
did
have
other
state
cabinets
and
offices
assisting
us
in
providing
the
assistance.
I
Originally
at
the
beginning,
we
had
to
wait
until
the
month
of
april
to
get
what's
called
a
flexible
staffing,
okay
from
the
federal
government
and
that
came
in
yupo
1420
on
april,
2nd
that
flexible
staffing
allows
us
to
go
all
the
way
through
labor
day
weekend
of
coming
up
on
september
6..
If
the
federal
government
does
not
continue
that
flexible
staffing,
then
we
will
be
limited
on
the
amount
of
work
that
ui
or
other
folks
who
are
assisting
ui
right
now
is
able
to
do
on
a
daily
basis.
E
During
the
budget
process,
the
general
assembly
allocated
federal
funds,
a
one-time
federal
fund
appropriation,
to
establish
these
positions.
The
concern
with
that
is
using
federal
funding
one-time
monies.
That
staffing
is
only
guaranteed
for
that
one
year.
Obviously,
and
what
that
one
of
the
impediments
that
creates
is
the
ability,
like
many
employers
across
the
state
right
now
the
ability
to
attract
staffing,
talented
staffing,
to
come,
work
and
address
this
issue.
E
C
And
I
think
we've
seen
the
real
life,
the
real
life
problems
associated
with
this
one
time,
these
one-time
federal
funds
and
attracting
skilled
employees.
As
the
secretary
discussed,
we
currently
have
numerous
positions
in
louisville
and
other
areas
that
have
been
posted
at
least
three
times
and
we're
having
trouble
attracting
skilled
employees
to
these
positions,
because,
according
to
the
potential
employees,
there's
no
guarantee
of
permanency
in
a
position.
C
It'll
take
three
to
six
months
to
get
these
staffers
up
and
trained,
and
essentially
then
they'll
only
have
six
months
left
to
work
before
their
job,
their
job
disappears
and
that,
along
with
a
very
stressful,
stressful
line
of
work,
is
not
very
attractive
to
people.
So
we
have
seen
the
real
life
consequences
of
the
use
of
federal
funds
versus
general
fund
dollars.
B
Those
90
positions
that
were
moved
from
ui
were
relocated
in
state
government,
so
those
folks
didn't
lose
their
jobs
and
they
retained.
Those
are
the
90
positions
that
we're
talking
about
here.
Are
they
new
positions
that
you
hired
or
were
they
transfers
from
other
departments
of
state
government
into
these
into
these
90
positions?.
I
E
Thank
you
and
I'd
also
add,
mr
chairman,
that
that
what
some
of
our
evidence
is
showing
is
that
current
state
employees
that
that
may
be
looking
for
advancement
to
move
into
these
positions
are
reluctant
to
do
so
because
they
could
be
leaving
an
18
a
position.
A
merit
system
position
for
a
federally
funded
time,
limited
position
with
no
guarantee
of
that
that
long-term
permanency.
I
So
picking
back
up
for
the
office
of
unemployment,
insurance
funding,
just
to
give
you
a
high
level,
it
is
on
the
national
level.
It's
referred
to
as
the
re
resource
justification
model
or
another
acronym
in
our
rjm,
and
basically
it
looks
at
the
most
recent
completed
fiscal
year
and
it's
a
data
collection
across
all
the
work
that
is
done
in
unemployment.
I
That's
okay.
I
just
want
to
make
sure
somebody
was
asking
a
question.
Sorry
again,
it's
about
a
data
collection
system
on
the
work
that's
done
in
the
previous
year
and
the
model
in
the
region.
It
then
gets
submitted
and
goes
up
to
the
regional
level
in
atlanta
and
then
also
in
dc,
and
that's
how
our
funding
is
based.
So
obviously
the
more
work
we're
able
to
do
the
better.
The
next
year's
funding
would
be
for
us.
E
Slide
so
regarding
our
technology
upgrades
that
have
happened
to
date,
as
many
of
you,
I'm
sure
know,
the
the
existing
system
was
developed
in
the
1970s
pre-dos.
E
So
we
made
the
decision
to
rebid
or
or
re-issue
a
request
for
proposals
with
the
the
lessons
that
we
had
learned
from
the
first
rfp
round,
as
well
as
the
the
the
new
information
that
we
have
available
to
us
from
from
a
cyber
security
aspect,
as
well
as
any
other
requirements
for
the
for
a
new
unemployment
insurance
system.
E
I'll
say
we
are
also
talking
with
the
u.s
department
of
labor
about
an
initiative
that
they're
working
on
to
develop
a
new
unemployment
insurance
system
and
they're
they're,
looking
to
form
a
consortium
of
about
five
to
six
states
with
whom
the
usdol
will
work
to
develop
a
core
unemployment
insurance
system.
E
That
would
address
the
the
national
or
the
federal
unemployment
insurance
requirements
and
then
tailor
that
core
system
to
each
state's
specific
needs.
So
in
in
my
way
of
thinking,
we're
going
to
run
a
parallel
path.
We'll
issue
the
rfp
at
the
same
time,
we'll
be
working
with
usdol
and
we'll
go
down.
Those
paths
to
see
which
one
provides
the
best
service
and
the
best
product
for
the
commonwealth
and
for
the
kentucky
department
of
er
labor
cabinet.
E
E
After
the
original
rfp
was,
was
solicited
and
bid
the
governor
allocated
4.8
million
dollars
in
cares,
act
funding
to
address
four
projects
that
were
included
in
the
rf
in
the
original
rfp
and
to
date,
we've
spent
almost
3.7
million
dollars
of
those
funds
to
upgrade
the
current
systems
and
to
make
it
more
user,
friendly
and
user
efficient
for
the
the
citizens
who
are
applying
to
the
system,
the
better.
We
can
make
the
front
end
of
the
system,
the
more
user
friendly
we
can
make
it.
E
E
E
So
in
in
summary,
investing
in
a
new
unemployment
insurance
system
is
is
essential.
It's
got
to
be
efficient
and
easy
to
use
for
the
users.
It
has
to
be
secure
to
minimize
or
eliminate
fraud,
and
it
has
to
be
it
has
to
meet
the
claimant's
needs
to
get
them
the
funding.
They
need
the
services
they
need.
E
It's
when,
when
situations
like
this
occur,
everyone
jumps
on
board
to
to
fix
the
system
that
needs
to
be
fixed,
but
you
know
eventually,
the
the
claims
will
will
dissipate
and
go
back
to
a
normal
level,
whatever
that
is,
and
everything
will
be
working
properly.
E
But
I
think
we
have
to
keep
a
long-term
vision
in
front
of
us
to
make
sure
that
we're
keeping
the
system
upgraded
and
and
efficient
for
future
needs
should
another
catastrophic
occurrence
take
place,
and
once
we
determine
what
the
long-term
system
will
be,
we'll
know
more
about
what
the
annual
cost
will
be
and
to
make
sure
that
we
we
maintain
the
upgrades
and
the
maintenance
going
forward
to
keep
the
system
working
at
peak
efficiency.
I
So,
just
to
give
you
this
body
a
brief
overview
of
unemployment
benefit
qualifications.
Remember
that
when
someone
goes
to
a
kentucky
career
center,
that
typically
unemployment
is
just
a
bridge,
the
gap
program
back
to
next
employment.
So
let's
go
back
over
just
a
few
things
that
every
claimant
receives
when
he
or
she
applies
for
unemployment.
I
They
receive
and
acknowledge
their
rights
and
responsibilities,
pamphlet
and
handbook
that
information
lets
them
know
everything
they
need
to
know
about
ui
as
far
as
filing
their
claim,
how
to
keep
up
with
their
records
of
information
from
their
job
search.
What
is
a
bona
fide
job
that
one
must
accept
and
so
on,
but
in
order
to
be
qualified
for
unemployment
insurance,
there
are
some
basic
principles
that
have
to
be
met.
I
So
ui
and
individuals
are
totally
unemployed
who
are
working
less
than
full
time
while
seeking
full-time,
full-time
work
claim
its
benefits
must
be
earned
wages
in
kentucky
during
the
base
period.
That
is
traditional
ui
now
mind
you
that
federal
pandemic
unemployment
had
some
different
guidelines.
This
is
basic,
unified,
ui
programs
across
the
country.
Claimants
must
be
able
and
available
to
accept
the
work
in
order
to
qualify
for
benefits.
I
That
also
runs
a
little
different
with
from
the
pandemic
unemployment
insurance.
Because
again,
there
were
qualifier
fires
for
the
pandemic,
but
in
traditional
ui
you
must
be
able
and
available
for
that
work,
and
you
must
be
making
a
reasonable
effort
to
find
that
work.
We
require
a
job
search
as
again
when
we
turn
that
back
on
may
9th
to
be
once
a
week
that
they
have
to
give
us
where
they're,
applying
the
online
application
process.
This
kind
of
gives
you
an
overview
as
we
have
it
on
our
website.
I
We
also
have
videos
tutorials
to
kind
of
help,
somebody
if
they
are
unsure
about
how
to
apply
or
they've
never
done
this
before.
There
are
videos
on
our
website
under
the
unemployment
insurance
at
the
kcc.ky.gov
website,
but
this
allows
individuals
to
know
that
they
can
go
by
the
website
or
via
phone
in
order
to
apply
for
their
unemployment
and
to
get
their
weekly
benefits.
I
Next
slide
helpful
tips
to
keep
from
common
issues
from
coming
up
some
people,
I'll
just
be
quite
honest
with
you-
are
prone
to
repeat
opportunities
on
their
on
their
claims,
no
fault
of
their
own.
They
just
keep
doing
the
same
button.
They
don't
quite
get
or
understand,
so
you
know
making
sure
that
they
file
the
claim
as
soon
as
they
become
unemployed
and
or
have
a
reduction
in
hours.
I
It's
key
for
us
to
have
that
key
information,
as
we
rely
on
that,
whether
we
are
mailing,
something
through
the
postal
service,
we're
updating
them
through
an
email
blast,
what
it
whatever
it
might
be,
the
claim
it
has
to
keep
us
informed
of
where
they
are
and
how
to
get
in
contact
with
them.
The
claimant
is
also
responsible
for
filing
their
benefits
on
time.
So
we
often
have
people
who
file
or
open
a
claim,
but
then
never
move
forward
with
actually
filing
for
the
benefit
week.
That's
up
to
the
claimant.
To
do
so.
I
E
And
that
basically
concludes
our
presentation
for
you,
but
I
did
want
to
make
one
final
comment,
if
I
may,
mr
chairman,
I'd
like
to
acknowledge
the
publicly
acknowledged
the
the
work
of
the
unemployment
insurance
staff
and
several
other
people,
both
in
the
labor
cabinet
and
previously
in
the
education
and
workforce
development
cabinet.
E
Most
of
these
people
are
working
six
to
seven
days
per
week,
12
plus
hours
per
day
to
try
to
address
this
issue
and
I
feel
like
I
need
to
acknowledge
that
before
the
the
task
force
and
I'd
also
like
to
acknowledge
the
the
hard
work
that
my
predecessor
secretary,
larry
roberts,
performed
while
he
was
in
this
seat.
E
He
worked
tirelessly
to
address
this
problem,
and
I
just
wanted
to
to
make
that
comment
here
before
the
committee
and
now
we're
happy
to
take
any
questions
or
comments
that
you
might
have.
B
I
do
have
some
questions
here.
I
want
to
go
back
and
revisit
the
the
issue
of
the
rfp.
B
It's
something
that
we've
had
a
lengthy
discussion
about,
maybe
not
with
this
task
force,
but
with
the
economic
development
committee
that
I
that
I
chair
so
during
our
june
meeting
in
secretary
roberts
in
response
to
a
question
from
chairman
nemes,
explain
that
the-
and
this
is
in
the
minutes
that
we
approve
today
that
were
proved
without
opposition
by
this
committee-
explain
that
the
unemployment
insurance
the
upgrades
are
currently
in
their
latter
stages
and
and
I
defined
that
to
mean
that
it
was
approaching
a
conclusion
to
move
forward.
B
Now
I
understand
in
talking
with
with
folks
with
the
ui
office
that
we
were
looking
at
at
two
to
three
years
on
on
the
news
getting
the
new
system
upgraded,
so
a
question
I
have
for
you,
one
of
them
is:
are
we
still
on
that
same
time
frame?
B
E
My
hope
would
be
that
we
will
adhere
as
closely
as
possible
to
that
original
time
frame.
Obviously,
the
the
original
rfp
period,
to
my
understanding
and
and
from
the
information
that
I've
I've
gleaned.
E
E
B
B
Can
you
get
that
information
and
provide
it
to
this
committee?
Yes,
sir?
So
we
have
that.
Yes,
sir
one,
an
another
follow-up
question
that
I
have
for
this
is
so
so
the
rfp
process
began
in
january
2020.,
so
we're
now
a
year
and
a
half
into
this,
and
and
I'll
be
quite
honest
with
you,
it
was.
B
B
E
I'll
try
to
address
that,
given
my
my
three
weeks,
what
the
cabinet
and
I
may
seek
assistance
from
my
colleague
mr
hoskinson,
but
it
is
my
understanding
that,
through
this
process,
the
original
rfp
was
issued
with
the
the
best
knowledge
that
the
commonwealth
had
at
that
time
of
what
the
need
would
be
and
then,
during
that
that
those
subsequent
months
and
months,
vendors
in
the
vendor
community
were
asking
hundreds
of
questions
regarding
the
scope
of
work
and
each
time
those
questions
were
asked,
the
the
process
was
extended
and
then
further
extended.
E
Again,
then
we
had
the
the
the
cyber
fraud,
the
attacks
that
were
happening
to
the
system,
so
that
again
extended
the
the
scope
of
work
and
the
need
and
you're
right
to
to
our
knowledge.
Just
recently,
we
felt
like
we
were
in
the
last
stages
of
getting
this.
This
project
awarded
surprising
to
us
as
well.
E
E
There
were
lessons
learned,
as
I
mentioned
earlier,
that
will
be
applied
to
this
new
rfp,
with
with
the
newest
information
that
we
have
available
to
us,
both
from
a
a
system
standpoint
as
well
as
any
any
new
security
threats
that
we
are
aware
of
will
be
incorporated
into
the
rfp.
E
So
thus,
I
think
we
can
again
shorten
that
that
actual
procurement
period,
because
we'll
have
a
much
more
thorough
rfp
available
to
the
vendor
community.
We're
also
looking
at
the
scope
of
work
to
make
sure
that
that's
appropriately
addressed,
and
it
would
be
my
hope
that
we
could
have
responses
back
in
a
much
more
accelerated
time
frame
and
then
go
through
the
evaluation
of
those
proposals
and
make
an
award
as
quickly
as
possible
and
again
I'll
refer
back
to
previous
comments.
E
At
that
same
during
the
same
period,
we're
going
to
be
working
with
the
u.s
department
of
labor
on
their
initiative
to
to
develop
a
new
ui
system,
and
once
we
get
to
a
point
where
we
have
the
most
information
available
to
us,
both
from
usdol
as
well
as
the
vendor
community.
We
can
then
make
an
educated
decision
as
to
which
which
option
best
suits
the
commonwealth's
needs.
And
then
we
can
proceed
on
from
that
point.
E
I
And
meanwhile,
while
we're
doing
this,
we
are
continually
upgrading
what
we
do
have,
as
the
secretary
mentioned,
the
siebel
oracle
licenses,
to
make
sure
that
we
have
the
most
strength
that
we
have
in
the
current
system.
The
interface
the
front
piece
that
the
individuals
now
see
as
well
as
the
id
me.
Those
are
all
things
that
are
continuing
along
with
what
we
did
in
april
when
we
took
the
system
down
and
then
upgraded
it.
As
far
as
the
passwords
and
the
tokens
to
protect
each
individual
was.
A
The
rfp
awarded
no,
they
so
they
it
wasn't
awarded
before
they
backed
out.
A
E
A
Representative
cantrell.
F
Thank
you,
mr
chair.
I've
got
a
couple
of
questions
I'll
try
to
we're
a
small
group.
I
think
I
can
work
them
pretty
quickly.
F
I'm
looking
at
slide
four
in
the
presentation,
and
it
says
that
former
secretary
roberts
issued
a
written
budget
request
to
legislative
leadership
and
in
that
request,
general
fund
dollars
were
requested,
and
it
looks
like
I'm
reading
between
the
lines
here,
but
only
federal
one-time
money
was
provided
for
you
all
in
the
budget,
and
I
don't
know
if
you
all
have
any
extra
analysis
that
you
all
want
to
provide
of.
You
know
why
you
all
think
that
was
the
case,
but
you
know
we
can't
sit
here
in
disbelief
that
things
haven't
gotten
done.
F
The
way
we've
wanted
you
all
to
do
them.
If
we
haven't
given
you
the
money
to
do
it,
and
you
know
it's
great-
that
we
have
this
task
force.
But
if
we
aren't
giving
you
the
resources
to
do
the
work
you
need
to
do,
then
you
can't
do
the
work
you
need
to
do
and
that's
a
pretty
simple
answer
to
some
of
the
problems
that
we're
going
to
deal
with
on
this
task
force
is-
and
I
know
we
can't
do
that
with
everybody.
E
As
I
mentioned
earlier,
the
general
fund
support
would
allow
the
cabinet
and
and
the
office
of
unemployment
insurance
to
hire
merit
or
18a
staff
that,
as
morgan
mentioned
earlier,
the
the
training
component
and
getting
people
up
to
speed
can
take
up
to
six
months
to
address
the
unemployment
insurance
needs.
So
with
that
with
the
funding
being
one-time
federal
funds,
while
certainly
helpful.
E
Employees
aren't
willing
to
take
a
position
that
has
a
a
likely
one-year
existence
so
that
that
has
been
a
real
challenge
and-
and
I
think
we're
seeing
that
in
the
private
sector
as
well,
people
going
back
to
work
and
the
the
difficulty
that
employers
are
having
in
louisville,
for
example,
at
the
the
career
development
office
in
louisville,
we've
advertised
for
positions,
three
separate
times,
trying
to
get
applicants
to
apply
for
those
positions
and
then
on.
Another
similar
vein,
perhaps,
is
the
way
I
look
at
it.
E
We're
building
the
church
for
easter
sunday
with
the
unemployment
insurance
system,
because
the
system
was
allowed
for,
for
whatever
reason
to
become
antiquated
and
no
one
could
have
foreseen
a
catastrophic
event
like
the
coven
19
pandemic.
However,
it
did
happen
and
we
we
didn't,
have
the
capability
to
address
it.
So
the
way
I'm
approaching
it
is
that
we
need
to
build
a
system
for
the
long
term
that
is
sustainable
and
can
address
occurrences
like
this
in
the
future.
E
Now,
certainly,
we
expect
that
unemployment
insurance
claims
will
diminish
over
time
as
people
become
re-employed,
which
is
the
primary
goal
is
to
get
people
back
to
work
and
off
of
unemployment,
insurance.
C
And
I'll
pick
you
back
a
little
bit
on
what
secretary
linck
said
about
you
know.
The
ultimate
goal
is
to
get
people
back
to
work
and
part
of
the
reason
for
the
general
fund
request
was,
and
it
was
highlighted
in
the
governor's
budget
was
it
was
our
intent
to
cross
train
those
employees
not
only
to
provide
unemployment
insurance
services,
but
also
those
career
development
services,
ui
in-person
offices,
it's
not
just
a
ui
office.
C
It's
a
career
development
office,
a
career
center,
and
if
we
would
have
been
given
general
fund
dollars,
we
would
have
had
employees
that
would
have
been
with
us
long
enough
to
train
to
get
services
for
career
seekers
right
now.
It's
a
challenge
just
to
get
them
trained
to
provide
ui
services.
C
So
if
we
were
to
yes.
A
Money,
I
think,
was
a
good
thing,
because
this
immediacy
is
not
going
to
be
permanent.
One
other
thing
before
I
let
you
your
next
question
is
you're
you're
having
problem
getting
current
employees
for
this
temporary
system.
What
about
outside
employees.
E
F
F
It's
probably
been
a
while
it's
probably
the
end
of
2020,
and
there
was
this
national
unemployment
expert
on
there
and-
and
he
said
something
kind
of
funny-
and
I
guess
it
was
funny
because
at
least
I
remembered
it
he
said,
you
know
each
state
messed
up
this
unemployment
thing
in
its
own
unique
way
when
we're,
but
we
know
that
there
are
a
lot
of
states
who
have
had
some.
Similar
experiences
have
had
similar
struggles.
F
They've
had
backlogs
they've
had
fraud,
you
know
every
state
has
had
you
know
at
least
attempts
at
you
know
getting
into
the
system
and
with
the
intent
of
requesting
funds
from
people
who
don't
even
exist
or
request
funds
that
they
are
not
eligible
for.
F
E
I
So
every
other
thursday,
I'm
on
with
my
fellow
colleagues
from
all
other
states-
and
it
is
you
know
it's
easy
to
think
that
you're
on
your
island
by
yourself
until
you
get
on
the
call,
and
then
you
realize
you're,
you
really
do
have
other
people
on
the
island
with
you
and
truly
kentucky
is
not
much
different
than
other
states.
What
we're
trying
to
glean
from
this
is
how
do
we
do
risk
assessment
on
an
ongoing
basis
to
all
of
our
systems?
I
How
do
we
understand
what
fraud
looks
like
moving
forward
from
what
we've
had
fraud
be
in
the
past?
Fraud
has
always
existed
in
ui,
but
never
to
the
level
that
we
have
it
today.
We
now
have
three
different
types
of
fraud.
I
mean.
Truly,
you
have
the
claimant
fraud,
the
employer
fraud,
you
know,
and
then
you
have
the
identity
theft.
I
I
I
Then
it
comes
into
the
state
guidelines
and
it's
how
we
administer
those
down,
and
so
we
always
have
to
remember
that
we
have
to
go
back
and
look
at
those
unemployment
insurance
program,
letters
and
to
make
sure
that
they
align
appropriately
to
the
regs
that
we
have,
or
we
have
to
seek
that
guidance
or
waivers
when
it
comes
to
the
federal
level.
So
in
many
respects
across
this
country,
we
are
learning
what
it
means
to
think
about
what
unemployment
insurance
collects
looks
like
in
the
future.
H
Thank
you,
mr
chairman,
have
a
couple
questions.
Thank
you
all
for
being
here
today.
Let's
go
back
to
the
rfb,
a
couple
questions
there.
You
know
I
look
at
three
years:
40
million.
You
know
we're
trying
to
still
hit
that
40
million.
I
will
be
the
first
to
say:
I'm
not
an
I.t
expert,
don't
know
much
about
it
at
all,
but
that
seems
like
a
long
time.
Three
years
are
we
looking
at
well?
First,
I
guess:
are
there
other
states
who
have
successful
systems
and
systems
that
work?
Well?
H
Are
we
looking
at
that?
That's
my
first
question.
You
know
not
necessarily
reinventing
the
wheel,
and
the
second
is:
who
are
you
relying
on
for
the
criteria
for
this
rfp.
E
The
first
part
of
the
question
representative
branscomb,
I
would
say
that,
yes,
we
are
looking
at
best
practices
or
other
systems.
I
think
one
of
the
things
I
was
told
when
I
first
arrived,
that
there
were
some
states
that
actually
modernized
their
systems,
pre-pandemic
and
they're
kind
of
caught
in
a
bad
spot,
because
they
spent
a
lot
of
money
and
upgraded
their
systems
and
then
the
pandemic
hit
with
the
the
flood
of
claims
and
then
the
cyber
security
attacked
on.
E
E
And
I'm
not
an
I.t
expert
either,
but
we
we
talked
with,
certainly
the
the
I.t
staffs
from
both
the
education
workforce.
Development
cabinet,
as
well
as
the
labor
cabinet
who've
dealt
with
unemployment
insurance
for
years
and
years
as
well
as
the
commonwealth
office
of
technology.
There
are
internal
experts
and
then
we
talk
to
the
vendor
community
to
gather
information
about
what
the
latest
trends
and
the
latest
technologies
are.
E
So
we
are
looking
at
any
way
we
can
to
streamline
the
process
to
minimize
the
cost.
Wherever
we
can.
I
asked
the
question
about:
could
could
a
new
system
be
implemented
in
phases
and
the
response
I
got-
and
it
makes
sense-
is
that
when
migrating
from
an
old
legacy
system
to
a
new
system,
if
you,
if
you
did
it
in
phases
that
that
migration,
each
time
has
to
happen
in
total,
so
it's
best
for
so
for
something
of
this
magnitude
develop.
The
new
system
then
migrate.
E
I
I
was
going
to
say
that
we
do
have
a
technical
advisor
that
comes
from
our
national
organization.
Who's
helped
other
states
with
the
rfp
process,
so
there
is
a
technical
advisor
who
who
helps
us
in
this
process.
But
again,
what
we're
looking
at
is
states
are
what
are
the
commonalities
of
what
we're
all
facing
and
what
we're
all
seeing
and
what
can
we
do
and
where
are
the
quick
wins
or
the
low-hanging
fruit?
I
The
veterans
program
on
the
federal
level
is
using
idme,
and
this
again
is
the
authentication
of
a
person's
id
and
if
we
can't
verify,
because,
unfortunately,
we
have
people
who
will
lift
social
security's
driver's
license,
whatever
they
can
grab
ahold
of,
we
then
can
go
to
a
video
verification
and
the
states
are
doing
that
because
again,
as
the
secretary
mentioned
earlier,
the
more
we
can
now
push
those
id
issues
through
or
put
them
on
the
front
end.
H
Thank
you
for
that.
My
next
question
is
we
actually
have
two
more
questions,
mr
chairman,
that's
okay,
I'll,
be
quick
promise.
H
Businesses
are
receiving
debit
cards
for
folks
who
and
who
do
not
work
at
their
at
their
business.
Is.
Are
businesses
aware
of
what
to
do
with
those,
and
can
you
explain
what's
going
on
with
that.
I
Sure
so
we,
as
you
all,
are
aware,
we
left
our
bank
of
america
left
the
business
of
doing
debit
cards.
Bank
of
america
was
the
provider
for
the
state
and
doing
a
debit
card
system.
We
now
use
relia
card
through
u.s
bank,
and
so
again
what
happens
is
I
don't
know,
representative
that
you
are
who
you
are
not?
I
Those
funds
are
being
returned
if
you
didn't
spend
those
funds
off
in
the
time
that
you
were
required.
So
just
so
you
know
there
are
685
people
who
will
have
a
penny
coming
back
to
them.
That
already
had
the
penny
once
on
their
debit
card.
It's
not
that
it's
a
one-time
payment!
It's
your
money
being
returned
to
you,
as
required
by
our
agreement
with
bank
of
america.
H
Okay,
and
so
one
of
the
one
of
the
you
were
talking
about
these
blasts,
the
email
blasts
and
notify
is
one
of
those
things.
An
automated
call,
because
our
my
company
has
received
an
automated
call
asking
about
individuals
that
I
guess
supposedly
work
there,
but
most
of
them
do
not.
Actually
all
of
them
did
not.
I
H
Well,
I
just
wanted
to
say
and
piggyback
on
what
you
said:
the
the
the
individual
that
we
that
my
company
has
dealt
with
in
the
fraud
department
has
been
excellent,
so
I
want
to
pass
that
along
great.
Thank
you,
mr
chair.
A
Thank
you,
senator
alvarado.
D
Thank
you,
mr
chairman.
Thank
you
all
just
want
to
get
a
bit
more
specific
into
the
rfp
process
and
kind
of
the
discussions
that
were
made
on
that
and
I
think
you've
answered
some
of
the.
I
had
a
series
of
questions
I
was
going
to
ask
today.
So
obviously
I
think
we
have
an
understanding
of
why
and
you've
kind
of
given
us
more
of
a
broader
scope
of
why
some
of
these
things
were
done.
D
I'd
get
more
into
specifics
if
we
could-
and
maybe
you
can't
give
those,
but
I
just
want
to
get
them
on
the
record.
So
I
know
we've
the
previous
obvious
pr
was
obviously
canceled.
The
new
one
is
going
to
be
released
here
shortly,
but
it
isn't
completed
yet
you're
still
working
on
getting
that
done.
That's
correct!
Besides
the
broader
cyber
security
concerns.
D
Is
there
anything
else
that's
going
to
be
differing
in
this
new
rfp
compared
to
the
previous
ones,
from
what
I'm
gathering
from
what
you've
provided
us
today
is
that's
the
biggest
concern
it
needed
to
be
done.
The
previous
vendor
said:
couldn't
do
it,
and
so
there's
no
one
available
to
do
that.
Besides,
that,
is
there
anything
else
in
this
rfp
that
you're
planning
on
including
that's
different
from
the
previous
one.
E
Senator
alvarado,
I
don't
have
direct
knowledge
of
of
the
scope.
We
do
have
a
working
group,
that's
working
on
the
the
particulars
of
the
rfp
and
the
scope
of
work
that
will
be
included
and
I'll
be
certainly
happy
to
to
look
into
that
and
whatever
I
can
provide
to
you
legally.
I
would
do
that
as
an
ongoing
procurement,
but
we
want
to
get
you
the
information
you
need
so.
D
There's
do
we
know,
I
guess
we
don't
know
yet,
then,
if
there's
gonna
be
anything
else
besides,
that
included.
Is
that.
Is
it
a
fair
statement,
or
are
you
still
looking
at
other
options
or
are
there
other
things
that
you've
discovered
that
you
said
hey?
We
need
to
change
that
process.
Besides
just
the
broader
cyber
security.
I
D
All
right,
so
that's
that's
good.
The
also
other
things
I
was
kind
of
so
that
was
kind
of
part
of
the
question
was
the
rfp
scope.
So
it
might
be
that
you
have
to
narrow
the
scope
to
get
multiple
people
to
kind
of
come
in
right
and
then
also
I
had
some
questions
about
the
vendor.
I
suppose,
when
you're
saying
that
we've
had
discussions
with
them.
When
you
say
the
word,
we
I'm
assuming
it's
not
you.
It's
finance
is
what
you're
referring
to.
E
Or
their
department,
it
would
be
the
evaluation
team
that
that
would
have
been
working
with
the
with
the
vendor
to
try
to
reach
a
final
agreement.
Yes,
sir.
D
Know
that
right
now
I
mean
because
obviously
the
concern
is
going
to
be
for
looking
at
a
two
to
three
year
time
frame
to
implement
all
this
stuff
and
people
are
saying
we
can't
do
it
for
that
price
tag.
It's
going
to
cost
us
five
times
that
amount.
What
we're
facing
here
going
forward.
It's
going
to
be
obviously
a
huge
task,
and
it's
going
to
delay
it
that
much
more
going
forward
I'll
also
bring
up.
D
I
mean,
I
guess
the
other
question
I
have
for
you
and
I
know
you're
wanting
to
fill
you're
asking
for
the
funding
that
you're
asking
for
and
that
you
know
in
the
budget,
for
the
eight
million
dollars
or
for
permanent
positions
that
you
want
to
fund.
D
Could
you
have
used
temporary
people
during
I
mean
I
brought
this
up
at
the
last
meeting
and
I'll
bring
it
up
again.
I'm
hoping
the
press
will
will
cover
this,
but
they
don't.
But
the
issue
is
there
is
an
opportunity
for
temporary
individuals
who
are
already
state
employees,
who
are
volunteering
willing
to
do
the
work
willing
to
help
in
this
situation?
D
D
So,
if
that's
still
a
consideration,
if
you
can't
feel
full-time,
you
know
long-term
positions,
you've
got
a
workforce,
that's
willing
people
that
have
a
heart
for
this
people
that
work
for
us
who
do
tremendous
work
that
work
with
these
folks
every
day
they
hear
the
concerns
every
day
and
they
feel
frustrated.
Their
hands
are
handcuffed.
They
can't
do
much,
of
course,
and
if
they
would
have
an
opportunity,
I
would
encourage
you
to
go
back
to
the
governor.
He
doesn't
respond
to
us
on
a
lot
of
these
things.
D
I'd
encourage
you,
go,
ask
him
and
say:
hey
if
you're
willing
to
let
the
lrc
staff
who
volunteered
they
can
come
in
and
while
we're
waiting
to
fund
those
full-time
positions,
if
you
can't
get
them
you're
going
to
have
a
workforce,
that's
willing
to
do
it
and
those
people
have
a
heart
for
it
and
they
want
to
help
a
lot
of
these
folks
out
I'll
leave
it
at
that.
Thank
you,
mr
chairman.
I
G
Thanks,
sir,
I'm
going
to
make
a
sabbatical
best
internet
connection,
so
couple
questions:
if
you
don't
mind,
sir,
that
the
I
think
there's
about
60
employees
that
gain
the
system
that
basically
got
unemployment
when
they
didn't
qualify,
what
happened
to
them
and
where
are
they
now.
I
Representative
pratt,
just
like
we
talked
about
last
time
when
we
met
each
individual's
case,
is
reviewed
and
looked
at
independently
and
why
cases
look
similar,
they
truly
are
snowflakes
when
you're
going
to
review
those.
If
someone
is
not
rightfully
eligible
for
unemployment
and
the
employer
has
stated
that,
then
it
goes
through
the
adjudication
and
the
fact-finding
phase
and
then
again
remember
it
allows
all
parties
a
chance
to
appeal
any
determination
that
is
made
all
the
way
up
to
the
court
system.
G
Now
I
may
not
ask
a
question
correctly:
I
guess
I'm
looking
at
the
employees
that
actually
work
at
the
ui
system
that
was
actually
was
out
in
the
paper.
That
said,
they
had
actually
gained
the
system
and
it
actually
had
received
unemployment
benefits,
while
working,
they
approved
their
own
unemployment.
What
happened
to
those
employees.
I
C
C
I'm
up
to
dismissal
for
some
of
the
certain
employees,
I'm
not
sure
that
we
can
go
into
particulars
legally
when
it
comes
to
each
individual
case,
but
I
believe
we're
still
working
working
on
some
of
those
actions.
G
Another
ques,
yes,
sir,
sorry,
sir.
Yes,
I
have
actually
two
more
the
fourth
400
000
emails
that
were
basically
archived.
Whatever
happened
to
those
are
we
still
working
through
those,
or
is
that
still
just
we
have
a
chance
to
even
look
at
those.
I
The
400
000
emails
is
not
unique.
Claimants,
I
know
that's
been
reported.
It
is
not
unique
claim
it's
out
of
that
mailbox
and
we're
addressing
how
we
do
emails
every
day
there
were
probably
a
hundred
and
twenty
thousand
emails
that
were
unique
and
out
of
those
I
know
of
when
we
looked
at
that
reported
on
that
back
in
the
spring,
there
were
over
sixty
seven
000
at
that
time
that
had
already
been
paid.
G
Thank
you.
I
have
one
last
question.
I
know
you
said
you
now
have
work
requirements
and
I
can
tell
you
as
an
employer.
We
get
several
calls
a
week
from
people
saying.
Are
you
hiring
our
reply?
Very
quickly?
Is
yes
and
their
reply
very
quickly
is
a
click.
How
are
you,
how
are
you
keeping
up
with
the
people
when
they
say
they're
actually
applying
for
a
job
that
they're
actually
doing
that
they're,
not
just
out
running
through
the
system?
I
Yes,
sir,
so
work
requirements
came
back
on
on
may
9th
and
it
is
up
to
the
individual
to
report
that
information
and
to
be
accurate
and
honest,
as
we
tell
them
to
do
so
on
their
rights
and
responsibilities.
However,
the
employer
also
has
the
responsibility
to
and
they
can
go
into,
the
employer
side
of
the
unemployment
website
and
they
can
report
a
work
refusal
once
we
have
those
work
refusals
they
go
into
an
investigation
piece.
It
doesn't
mean
that
somebody's
unemployment
benefits
get
cut
off
immediately.
I
G
Well,
it's
kind
of
hard
to,
in
my
case,
it's
kind
of
hard
to
actually
get
a
name,
because
we
get
a
phone
call
and
it
says:
are
you
hiring?
We
say
yes
and
then
we
get
a
dial
tone.
So
again,
I'm
not
sure
everybody's
I'd
like
to
see
a
little
bit
more
way
of
tracking
it.
But
thank
you
yes,
sir.
A
Thank
you,
representative,
pratt
and
secretary
and
director.
I
I
want
you
all
to
answer
these,
and
not
only
just
the
answers
today,
but
come
back
with,
because
what
the
task
force
is.
I
know
these
sound
pointed
especially
by
representative
pratt
and
they're
meant
to
be
on
what
was
done.
What
was
done
wrong?
A
So
I
want
you
to
come
back
with
the
questions
we've
asked
especially
representative
pratt
and
see
what
not
necessarily
what
we
do,
what
we
are
doing,
but
what
we
need
to
do
right.
So
we
avoid
this
in
the
future
right
representative.
A
J
Yes,
I'm
got
a
question
concerning
the
current
appointments,
I'm
getting
constituents
that
are
saying
they're
unable
to
get
local
appointments,
that
they're
getting
appointments
in
louisville
and
in
in
paducah
on
the
other
end
of
the
state
and
they're
unable
to
get
through
to
the
local
office,
and
we
discussed
this
before.
I
was
wondering
if
there's
been
a
system
put
in
place
to
prevent
that
from
happening.
C
I
can
answer
representative.
I
know
you
and
I
have
specifically
discussed
this.
We
are
working
to
add
a
note
on
online
appointments
so
that
if
someone
is
only
able
to
get
an
appointment,
you
know
if
they
live
in
bowling
green
and
their
only
option
is
in
louisville
we're
working
to
add
a
note
on
there
so
that
they
can
ask
that
they
be
called
instead
of
have
to
drive
to
the
career
center.
C
But
right
now
I
think,
as
we've
discussed
in
our
presentation
we've
in
a
three-month
period,
I've
seen
over
40
000
appointments,
so
people
are
getting
those
appointments,
but
we
do
understand
that
they
may
not
be
available
to
all
people,
so
we're
trying
to
make
that
a
little
bit
easier
by
adding
that
option
to
receive
a
call
versus
having
to
make
a
drive.
If
that's
your
only
option.
J
Okay-
and
I
appreciate
that,
I
do
and
I
appreciate
the
40
000
appointments
that
have
been
made
and
I
think
that's
a
great
start.
I'm
still
having
constituents
having
trouble
getting
those
appointments
and
getting
into
the
system.
I'm
getting
calls
and
and
people
are
getting
extremely
frustrated
over
that.
A
I
They
currently
look
at
the
workload
that
we
have
now
and
then
make
the
adjustments
to
that
same
as
that's
how
they
also
put
out
any
special
funding
that
comes
in.
They
look
at
those
workloads,
and
they
do
know
that
the
workload
increase
from
last
year
this
year
and
the
next
year
will
alter
what
they're
funding.
A
Thank
you.
I
wanted
you
to
more,
and
we
don't
have
time
for
this,
but
at
least
you
and
I
need
to
do
this-
is
what
the
unemployment
office
does
step
by
step,
what
an
individual
does
when
they
apply
step
by
step
and
then
what
each
employee
does
step
by
step.
So
we
understand
what
the
process
is.
This
is
not
totally
what
you
know
what
what
that
is,
and
we
need
to
do
that,
so
the
committee
understands
what
entails
from
step
one
to
step
three
sure,
not
all
the
problems
that
we
are
having
necessarily.
A
I
don't
know
if
you
can
answer
this,
but
I
know
you've
heard
that
a
lot
of
the
states
done
away
with
the
300
and
they're
getting
more
employees
back
to
work.
We
are
hearing
that
we're
paying
out
too
much.
Unemployment
is
why
people
aren't
going
to
work,
but
then
we're
also
hearing
that
nobody's
getting
the
unemployment
they
deserve.
That
is
kind
of
contradictory.
E
E
Obviously
kentucky's
additional
employment
benefits
will
expire
on
september
5th,
as
a
matter
of
fact,
we're
in
the
process
of
of
making
that
30-day
notification
to
everyone
that
that
those
benefits
are
expiring.
Come
september
6,
there
will
be
no
more
extended
benefits,
but
I
don't
know,
but
if
you
have
any
other
information
or
insight.
I
A
I
have
one
last
comment
and
then
chairman
weber
will
have
the
last
say.
A
I
think
that
more
in
person
or
even
like
contact
trace
and
go
out
and
knock
on
doors
is
a
way
to
help
prevent
fraud,
because
I
know
you
get
a
lot
of
technology
where
someone
says
they're,
so-and-so
and
they've
stole
their
id
and
this
snap.
But
if
you
knock
on
my
door
and
say
hey
mike,
are
you
unemployed
and
I
say
no
well,
you
know,
then
it's
a
fraudulent
claim.
If
I
say
yes,
then
you
know
that
if
you
find
it
fraudulent,
you
know
where
to
find
me.
A
So
I
think
the
more
in
person
we
can
do,
even
if
it
is
to
ask
for
temporary
help
to
go
out
and
knock
on
doors
is,
and
I'm
not
talking
about
knocking
on
doors
to
see.
If
you
have
your
mask
on
I'm
talking
about
to
see
if
you
are
in
kentucky
and
eligible
far
clean,
I
think
that
would
do
away
with
a
lot
of
fraud.
Chairman
weber,.
B
Thank
you.
I
guess
my
last
word
is
going
to
be
a
couple
more
questions
trying
to
mine
for
some
information
here
today.
So
two
questions
asked
as
one:
I
want
to
circle
back
on
the
national
modernization
process.
So
when
was
that
application
submitted
to
to
the
depart
u.s
department
of
labor
to
enroll,
kentucky
in
that
or
allow
us
to
participate
in
that,
and
then
what
is
the
federal
government
giving
you
as
a
timeline
for
approval
on
that
application?.
E
We
submitted
our
final
information
to
usdol
about
two
weeks
ago,
two
weeks
ago,
this
friday,
so
they
now
have
all
of
our
information
and
our
expression
of
interest
in
participating
in
that
that
initiatives
regarding
their
timeline.
In
my
three
weeks
with
the
labor
cabinet,
the
response-
I've
gotten
is
usd
usdol
will
not
give
you
black
and
white
answers
to
things.
B
Okay
and
then
one
additional
question
I
wanted
to
follow
up
on.
During
the
2021
session,
we
passed
legislation
that
dealt
with
overpayments,
based
on
what
I
understand
about
14
000
notices
were
mailed
out
to
individuals
that
had
overpayments
how
much
money
did
that
overpayment
level
come
to
and
how
many
of
those
14
000
individuals
have
filed
waivers
requesting
that
that
overpayment
be
so.
I
I
was
hoping
you
would
ask
that
question
actually,
because
I
really
wanted
to
be
able
to
tell
you
that
I
think
this
is
an
area
that
still
needs
some
attention.
As
far
as
getting
the
public
to
understand
they've
been
given
their
notice,
they
have
a
30-day
window.
14
to
300
were
sent
out,
which
was
totaling
a
little
over
almost
17
million,
or
almost
19
million
dollars.
Excuse
me,
and
to
date
or
as
of
the
23rd
excuse
me,
we've
had
2310
waivers
approved
totaling
three
million
dollars.
I
We
have
26
and
we're
receiving
these
in
multiple
ways.
So
when
I,
when
I
give
you
this
I'll,
make
clarification,
those
2300
were
electronically.
That
means
they
came
into
their
summary
account.
They
saw
the
waiver
request,
they
were
able
to
go
in
and
complete
the
form
and
get
it
back
to
us
for
us
to
to
do
the
approval
process.
We
also
are
working
about
2600
of
those
that
came
to
us
in
mail.
We
had
special
envelopes
made
so
that
we
could
see
them
catch
them
and
process.
I
B
I
A
Thank
you
seeing
no
further
questions.
The
unemployment
insurance
reform
task
force
will
will
be
meeting
august.
30Th
and
co-chair
russell
weber
will
be
handling
that
he'll
be
chairing
that
so
I'll
take
a
motion
to
adjourn.