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From YouTube: Homebound Delivery - Rhonda Kuiper & Sal Saldana
A
All
right
welcome
everyone
we
are.
My
name
is
rhonda
kuiper,
I'm
the
manager
of
collection,
development
and
technical
services
at
the
round,
rock
public
library,
and
I
am
co-presenting
with
sal
who's
back
in
round
rock,
so
we're
this
extra
degree
of
difficulty
for
the
video
people,
but
we're
gonna
talk
to
you
guys
a
little
about
the
new
program
that
we
started
this
past
year.
Sal
was
actually
hired
to
do
this
delivery
service.
So
what
we're
gonna
do
is
kind
of
go
through.
A
A
You
know
meet
the
needs
of
the
underserved
and
things
that's
kind
of
where
this
came
from
for
for
our
library
that
we
saw
a
population
that
you
know
couldn't
get
to
us.
So
we
wanted
to
figure
out
some
way
to
get
to
them,
so
we
will
move
on.
So
I'm
going
to
talk
to
you
about
what
we
did
kind
of
on
the
koha
end
of
it.
What
that
looked
like
what
we
had
to
change.
A
A
We
created
the
homebound,
we
call
it
homebound,
quahog
house
of
housebound
well
and,
and
then
there's
the
is
that
even
politically
correct.
You
know
question
that.
That's
why
my
first
slide
side
said
something
about
transportation,
difficulties
or
whatever
check
we
set
check
for
previous
checkouts
to
yes,
we
enabled
the
home.
Actually
it's
the
house
bound
module.
A
We
designated
chooser
and
deliverer,
which
I'll
explain
more.
We
created
a
sign
up
form
like
a
paper
sign
up
form
because
most
of
these
people
that
we're
dealing
with
aren't
technologically
literate,
we
had-
you
know
we
say,
created
a
couple
of
reports
to
help
with
scheduling
and
stats.
Bywater
helped
us
with
that.
We
created
some
flyers
and
bookmarks.
You
know
to
get
out
into
the
public
to
share
with
other
organizations
that
work
with
people
with
transportation
problems,
and
then
we
created
a
web
page
on
our
website.
A
So,
first
of
all,
I'm
sure.
Well,
I
won't
make
any
assumptions
we
created
a
homebound
patron
type.
Basically,
you
go
into
the
administration
and
look
for
you
know
the
patron
categories
and
click
on
the
new
category.
Can
you
see
my
cursor
or
not
not,
really,
click
on
the
new
category
button
and
just
set
up?
You
know
we
called
it
homebound
and
set
your
parameters
and
basically
we
when
somebody
signs
up
for
the
homebound
patron
for
the
homebound
program.
A
We
change
their
patron
type
to
homebound,
so
we
know
who's
signed
up
for
this
already
then,
within
that
homebound
patron
type
way
down
at
the
bottom.
There
is
a
check
for
previous
checkouts
there's
a
system
preference
that
specifies
that,
but
by
patron
type
you
can
also
specify
it.
So
we
don't
want
this
for
every
library
user.
You
know
the
fifth
time
they
can
check
out
curious
george.
They
don't
really
care
anymore,
but
for
these
people
because
we're
we
will
be
selecting
the
books
for
some
of
them.
A
We
wanted
to
know
if
they
had
had
this
checked
out
to
them
previously.
So
we
turned
this
on
with
yes
and
try
to
override
the
system
preferences.
So
for
us
we
have
rfid,
so
we
use
pads.
You
know
to
to
check
things
out
so
on
our
screen.
This
is
the
stuff
in
the
red
box.
This
item
was
previously
checked
out
by
you
shows
up
so
that
we,
you
know
if
sal's
going
to
you
know
pick
some
stuff.
He'll
know:
oh
better,
not
you
know,
let's
not
give
them
that
one.
A
A
There
is
this
housebound
rolls
thing
and
I've
got
the
red
around
the
red
box
and
that's
that's.
I
think
the
way
I
think
about
it
is
that's
for
the
staff.
The
roles
are
the
the
chooser
and
the
deliverer
that
I
mentioned
before.
So
the
house
found
roles
will
be
things
that
you
that
staff
members
get
assigned.
A
The
other
thing
is
the
new
tab
way
down
at
the
bottom
of
the
tabs.
That
says
house
bound.
That
is
more
for
the
patron
side
of
it.
That's
where
you
set
up
their
delivery
schedule,
that's
where
you
put
in
their
preferences.
That's
where
you
put
in
all
the
information
that
you
want
to
know
about
them,
so
pretend
I
clicked
on
the
add
a
role.
A
A
You
need
to
have
a
chooser
and
a
deliverer
in
order
to
set
up
the
delivery
stuff
that
those
are
required
fields
at
this
point,
so
you
do
that,
and
I
don't
expect
you
to
read
this
right
now,
but
the
main
report
that
we
had
by
water
create
for
us
showed
us
the
delivery
schedules
who's
next.
You
know
it
sorts
it
by
delivery
date
so
that
you
can
see
who's.
A
You
know
like
who's
got
to
be
delivered
to
tomorrow,
and
then
it
also
shows
does
that
person
have
any
holds,
because
you
know
these
people
can
put
their
own
holds
on
if
they
want.
You
know
if
they
don't
want
us
picking
out
their
stuff,
they
can
put
their
own
holds
on.
So
this
report
pulls
that
information
and
shows
it.
You
know
in
a
pretty
format
and
then
it
will.
It
will
not
show
all
the
stuff
that's
packed
beyond.
You
know
that
that's
passed
already.
A
Okay,
this
is
what
our
delivery
service
agreement
is,
because
we
wanted
wanted
people
to
understand
what
the
delivery
service
was
really
about.
So
you
know
we
had
a
couple
of
requirements.
They
needed
to
be
within
the
city
of
round
rock
city
limits.
We
wanted
to
make
sure
that
was
true
and
then
there's
a
definition
of
of
what
a
homebound
person
is.
So
you
know,
basically,
you
don't
have
to
be
trapped
in
your
home,
but
getting
out
needs
to
be
hard.
A
You
know
like
you
need
somebody
else
to
get
you
out,
so
that's
kind
of
where
we're
starting
with
this
and
oh
and
then
we
also
are
more
than
well.
You
know
if
you
have
had
surgery
and
you're
going
to
be
stuck
at
home
for
six
weeks
and
can't
get
out
we're
going
to
be
there.
You
know,
just
let
us
know
we'll
deliver
to
you
for
that
amount
of
time.
A
We've
also
toyed
with
the
idea
of
new
moms.
You
know
the
first.
Whatever
you
know,
the
trick
for
us
is
getting
a
hold
of
the
names
of
the
new
moms.
You
know
so
that's
something
that
we're
thinking
about,
and
then
we
also
wanted
them
to
agree
that
you
know
the
bottom.
One
will
provide
a
safe
environment
for
the
deliverer
and
we
don't
want
any.
You
know
crazy
dog,
you
know
attack
dogs
or
anything
like
that
when
they
come
to
deliver.
A
You
know
they
need
to
make
sure
that
the
delivery
person
can
get
from
the
van
to
the
front
step
safely
and
then
on
the
back
side
of
this,
we
have
a
place
for
them.
To
put
you
know
their
favorite
authors,
their
favorite
genres.
How
often
they
want
to
get
deliveries?
What
format
do
they
prefer?
You
know
some,
it's
so
funny,
because
some
people
will
say:
oh
yeah,
large
print
is
fine
and
then
other
people
are
no.
You
better,
not
give
me
a
large
print.
A
You
know,
I
don't
want
anything
to
do
with
that
stuff,
and
then
we
also
discovered
that
some
people-
you
know
they
want
one
book
for
two
weeks
or
they
want
six
books
for
two
weeks.
You
know,
depending
on
how
much
reading
and
stuff
they
want
to,
do
we
created
a
flyer
just
to
give
to
meals
on
wheels,
so
they
could
take
it
out
and
give
to
their
people.
We've
got
a
couple
of
transit
things
for
elderly
or,
or
you
know,
people
that
don't
have
transportation
themselves.
A
We've
got
these
sitting
at
the
the
baca
center,
which
is
basically
the
senior
center
in
town.
We,
you
know,
we've
got
it
at
nursing
homes.
We
you
know
just
wherever
we
could
think
wherever
sal
could.
Think
of.
To
put
them
he's,
got
him
out
there.
So
that's
that
and
then,
of
course
we
did
a
web
page
just
talking
about
that
kind
of
stuff,
so
the
url
for
that
web
page
is
at
the
top
we
did
have
some.
You
know
frequently
asked
questions
which
is
a
lot
of
the
same
stuff.
A
That
was
on
the
forum.
You
know
just
trying
to
reiterate
stuff
and
then
just
made
it
available.
So
once
we
had
all
this
stuff
in
place
and
we're
starting
to
get
flyers
out
there
and
and
stuff,
we
actually
started
the
delivery
process
which
what
this
looks
like
in
practice.
So
at
this
point,
sal
is
going
to
take
over.
A
B
Hi
I'm
sal
round
rock
libraries
homebound
program
coordinator,
so
we
got
the
homebound
module
set
up
and
ready
to
add
patrons.
Now
we
need
to
get
the
patrons.
I
had
to
brainstorm
and
hit
a
bunch
of
websites
for
ideas
on
where
to
get
my
patrons,
I
made
a
spreadsheet
and
started
listing
out
all
the
various
organizations
that
we
could
partner
with
and
possibly
get
patrons
from.
I
started
off
with
our
city
senior
citizen
activity
center,
baca
center,
then
meals
on
wheels.
B
I
gave
them
plenty
of
flyers
to
distribute
on
my
behalf
out
of
120
people
participating
with
meals
on
wheels.
Only
two
people
signed
up
not
to
be
discouraged.
I
kept
pounding
the
pavement
dropping
by
the
rest
of
the
organizations
on
my
list.
We
got
our
program
mentioned
in
the
utility
bill
got
a
couple
more
that
way.
Fire
department
even
sent
a
few
names,
my
way
of
people
who
are
homebound
while
I
was
out
and
about.
I
would
bring
good
weed
organizations,
lobbies
to
keep
patrons
and
kids
occupied.
B
You
know
come
bearing
gifts,
also,
on
top
of
three
little
libraries.
I'd
come
across
to
further
round
out
my
day
and
put
a
couple
of
flyers
in
there
I
started
hitting
up
the
nursing
homes
and
finally
started
getting
more
patrons
that
way.
Moral
of
the
story
don't
give
up
and
keep
pounding
the
pavement.
B
B
So
here
you
see
where
the
existing
patrons
are
annotated
as
like
resident
individual.
So
up
on
the
upper
right
hand,
corner
you're,
going
to
end
up
editing
that
and
once
you
click
that
you
change
them
to
homebound
individual
next
slide,
so
at
the
bottom
left-hand
corner,
when
you
click
on
the
house
bound
tab.
This
is
what
it
ends
up
looking
like,
and
then
we
end
up
having
to
fill
that
in
next
slide.
B
So
we
end
up
filling
in
the
details:
the
delivery
day
that
is
preferred
and
the
frequency
as
rhonda
mentioned
it.
How
often
they
want
things
delivered
every
two
weeks,
every
three
weeks,
sometimes
giving
every
week
materials
I
like
putting
in
their
how
many
at
a
time
they
want
books
or
sometimes
books
on
cds
play
aways,
whatever
they
prefer,
whatever
they
want,
and
then,
as
rhonda
mentioned,
some
patrons
want
no
large
print
or
sometimes
they
only
want
large
print.
B
So
I'd
annotate
that
in
there
in
the
materials
as
well
subjects
what
what
do
they
like
to
read
authors
kind
of
self-explanatory
and
then
referrals
we
like
to
annotate?
Where
are
we
getting
our
referrals
from
so
that
way?
We
can
thank
the
organizations
on
the
rebound
for
sending
patrons
our
way
and
then
on
the
notes
section.
B
What
we
ended
up
doing
is
we
divided
the
city
into
quadrants
of
four
different
areas
and
rhonda
had
the
great
idea
to
make
it
more
efficient
that
we
should
divide
up
the
city
and
so
that
we
only
delivered
one
section
at
a
time,
instead
of
zigzagging
all
the
way
around
the
city,
and
so
I
ended
up
being
previously
at
the
police
department.
I
knew
that
the
city
was
already
divided
up
by
the
police
department
into
beats.
B
The
police
beats,
and
so
I
basically
just
took
their
map
and
that's
why
reinvent
the
wheel,
so
we
just
ended
up
using
their
map
to
divide
the
city
into
quadrants.
Equally
and
just
that's,
we
try
to
stick
to
one
delivery
area
for
the
day.
There's
gonna
be
outliers
due
to
appointments
and
whatnot
patrons
wanting
and
needing
so
we
accommodate
as
needed
and
then
for
individuals.
I
like
putting
their
emergency
contact
information
in
case.
B
B
B
And
then
I'm
checking
out
the
items
to
the
patrons
and
once
again
this
is
where
the
card
number
comes
in
handy
to
have
that
information
on
the
report.
So
that's
in
my
right
hand,
next
slide
and
then
delivery
day.
The
books
you
pulled
off
the
shelves
you
we,
I
load
it
into
the
van
and
then
whether
it
be
in
my
backpack
or
on
a
book
cart
depends
on
how
many
items
I
got
and
then
we
deliver
the
items
and
then
on
the
rebound.
We
make
sure
we
schedule
the
next
delivery.
B
B
A
A
A
member
of
equinox
is
working
on,
possibly
getting
a
grant
to
do
some
sprucing
up
of
this
module.
You
know
things
that
I've
you
know
she's
mentioned
doing.
Are
you
know
taking
that
report
that
you
saw
and
actually
incorporating
it?
You
know
like
with
a
button
click
you
know
so
that
that
would
get
pulled
up
with
you
know
with
the
within
the
homebound
module
a
question
you
know
she
has
too
is:
maybe
can
we
change
the
name
of
it
from
homebound
or
housebound
to
something
that
is
less.
A
B
I
just
did
33
deliveries
this
month
and
65
items
delivered
and
the
month's
not
over
yet
so
this
has
been
our
biggest
month
because
the
nursing
homes
have
started
rolling
in.
I
got
another
presentation
actually
this
afternoon
to
another
nursing
home,
so
I
don't
know
how
many
are
going
to
sign
up
then
so
my
day's
definitely
getting
full.
So
we
started
this
off
in
april
and
then
we
didn't
get
my
van
until
july.
B
Fourth,
like
july
third,
actually
the
day
before
the
fourth
of
july
parade
and
then
so
my
intern
left
a
little
over
a
month
ago,
and
we
only
had
three
patrons
then
so
we've
definitely
grown
exponentially.
You
know
since
then.
So
it's
all
a
matter
of
who
you
hit
up,
also
like
as
far
as
like,
where
where
the
numbers
are
gonna
come
from.
Like
I
said,
I
thought
they
were
just
gonna
be
rolling
in
with
the
meals
on
wheels,
but
they
didn't
so
it
just
really
like.
B
A
Yeah
and
it
was,
it
was
funny
because
lucas
is
the
intern
he
gave
us
you
know
presented
to
us.
You
know
what
his
experience
was.
You
know
over
the
summer,
you
know
the
summer
internship
program,
you
know
and
he's
like
yeah.
We
only
have
three
patrons
well
by
the
time
he
left
that
day
we
had
doubled.
We
had
six,
you
know,
so
it
was
just
kind
of
it
took
off.
A
A
C
A
There
we
had
it,
but
you
know
we
ended
up,
put
adding
a
lift
on
the
back
so
that
we
could,
you
know,
get
the
book
carts
up
into
the
van
there's
a
strap
system
inside
there
to
hold
the
carts
in
place.
We
added
a
router
to
the
van
so
that
you
know
we've
got
wi-fi
for
outreach
because
we'll
use
that
out
ban.
Also
for
oh,
you
know.
A
Community
events,
you
know,
like
we've,
got
chalk
walk
where
artists
come
and
draw
on
the
sidewalks
and
stuff
anything
where
we're
gonna
be
going
out.
We
can
use
this
fan
to
to
kind
of
start
our
outreach.
We
didn't.
We
had
been
doing
things
before,
but
it
was
kind
of
ad
hoc.
You
know,
so
this
van
kind
of
gives
us
a
place
where
we
can
haul
all
the
stuff
and
and
move
around.
We've.
B
A
A
The
only
thing
we
really
verify
is
whether
or
not
they're
a
resident
of
round
rock,
and
then
you
know,
if
I
mean
you
can
sort
of
look
at
people
and
and
know
you
know
if
they
come
to
the
door
in
a
wheelchair,
or
you
know,
people
in
the
nursing
homes.
We
just
assume,
you
know,
have
limited,
you
know
they
don't
have
a
car
or
whatever
so
far,
we've
not
had
a
problem
with
it
and
I'm
more
inclined
to
err
on
the
side
of
okay.
A
A
A
C
A
B
A
Yes,
yeah.
We
saw
the
need
and
then
like
a
lot
of
things,
covid
kind
of
sped
up
the
process.
You
know
we
had
talked
about
homebound
delivery
and
then,
even
when
kobe
first
started,
we
thought
about
you
know
just
doing
it
with
our
personal
vehicles
or
maybe
getting
some
some
vehicle
from
fleet.
You
know
whatever,
but
then,
when
we
had
the
the
opportunity
to
get
this
van
from
the
police
department,
it
was
like
okay
yeah.
This
is
what
we
need
to
do
then.
D
A
Yeah,
we
have
not
run
across
that
yet
so
yeah
pretty
much
we're
checking
it
out
by
patron
type.
I
mean
we're
tracking
by
patron
type,
but
I
can
see
where,
if
their
daughter
came
in,
we
wouldn't
know
that
that
was
not
us
that
you
know
that
that
checked
that
thing
out
so
yeah
we
haven't
run
across
that
yet.
But
I
just
standing
here
thinking
I've
got
a
couple
of
ideas
about
how
we
could
work
around
that
with
with
koha.
You
know
and
the
flexibility
that
we
have.
A
So
so
far-
and
so
you
know
this
is
about
managing
hold
so
correct
me
if
I'm
wrong
here,
but
what
we've
been
doing
is
just
waiting
until
a
couple
of
days
you
know
a
day
or
so
before
the
delivery
and
then
looking
to
see
what
they
have
on
hold
and
and
pulling
it
at
that
time.
You
know
if
it
isn't
available,
you
know
if
it
gets
checked
out
in
between
then
we
just
kind
of
let
it
go
because.
E
C
A
B
B
I've
been
able
to
score
some
of
the
latest
and
greatest
for
margaret
chopa,
even
to
the
point
to
where
she
was
the
first
one
to
check
out
one
of
the
james
patterson's
books
and
she
was
like
so
ecstatic,
so
you
could
either
put
a
hold
on
it.
That's
one
way
and
then,
when
their
time
comes
up,
do
that
one
other
method
and
depending
on
y'all's
budget,
and
how
big
y'all's
program
is
what
I've.
During
my
research,
I
found
out
some
libraries
for
the
delivery
program.
B
They
actually
have
their
own
books
set
aside,
just
specifically
for
the
homebound
program
to
make
sure
that
they
get
you
know
their
checkouts
and
then
just
to
kind
of
coincide
with
that.
During
my
interview
process
on
a
couple
of
the
patrons,
you
know,
I'm
in
the
nursing
homes
and
I've
noticed
some
when
they
start
repeating
the
questions.
A
lot
starts
making
me
think
about
kind
of
dementia
and
everything,
and
so
I
annotate
that
you
know
make
a
little
note
on
their
form
and
I
even
contacted
the
staff
and
asked
them.
B
You
know
whether
you
know
they're
trustworthy
enough
to
get
some
some
of
the
books,
and
so
what
I
started
doing
with
two
of
my
patrons
is,
I
you
know,
started
checking
out
like
kind
of
like
a
fake
checkout.
As
far
as
we
get
books,
you
know,
and
we
got
some
weeded
books
that
are
best
sellers,
so
I
just
delivered
a
second
set
to
a
different
patron
and
I
gave
her
a
checkout
slip
and
everything
to
make
it
look
like
she's,
just
a
regular
customer.
A
Yeah
she
just
was
saying
that
you
know
with
the
nursing
home
patrons.
Our
connection
is
per
patron.
It's
not
with
the
nursing
home
it's
with
each
patron.
So
that's
that's
how
we're
doing
it
we're
you
know
each
patron
in
the
so
we'll
you
know.
Can
you
tell
them
about
your
presentation?
How
you
do
that.
B
B
And
then
at
that
point
we
I
give
a
presentation
as
far
as
what's
available
to
them
and
if
they're
interested
and
then
I
give
them
the
sign
up
forms-
and
I
just
verify
all
the
information
from
them
front
and
back
and
I
always
tell
them.
The
most
important
thing
is
on
the
back:
don't
forget
the
back
and
get
their
author
information
and
then
the
more
detailed
they
are
the
better.
It
is
for
me
to
be
able
to
accurately
check
out
books
to
them.
There's
a
just.
B
This
week
there
was
a
couple
of
patrons
they
weren't
specific
enough
on
their
books,
what
they
wanted
or
what
they've
already
read.
So
they
just
put
their
favorite
authors
and
then
I
ended
up
bringing
some
books
to
them
and
there
were
some
of
the
older
books
because
I
some
of
the
authors
I
want
to
start
them
from
the
beginning
and
bring
work
them
up
to
the
newest
and
then
one
lady
was
like
almost
like
put
the
back
book
back
in
my
hand,
she's
like
already
read
this.
B
No,
I
I
don't
need
this,
so
I
was
like
okay.
So
can
you
give
me
a
little
more
specifics,
and
so
she
ended
up
telling
me
some
up
to
what
number
in
the
series
she
had
already
read,
so
that
ended
up
being
more
helpful
too.
So
then,
the
next
time
I
brought
some
stuff
to
her.
It's
going
to
be
more
accurate.
A
We
don't
have
it
in
our
policies,
we're
very
aware
that
that
is
a
possibility
that
someone
could
die
in
possession
of.
You
know
our
stuff,
I'm
not
you
know,
I'm
not
quite
sure,
with
the
nursing
homes.
I
think
you
know
that'll
be
fine.
You
know
they'll
be
able
to
recognize
that,
hopefully
the
family,
if
they're
living
at
home,
yet
the
family
will
realize
that
they're,
you
know
put
the
product.
You
know
property
of
the
library
we
haven't
had
to
deal
with
that.
A
A
B
So
I
had
actually
come
from
a
different
department.
I
had
come
from
general
services,
doing
building
maintenance
and
then
so
I
already
had
the
experience
of
delivering
tools
and
equipment
all
over
the
city,
and
I
already
knew
the
city.
But
when
kovit
happened,
they
kind
of
locked
me
down
into
the
library,
because
the
maintenance
guy
over
here
at
the
library
ended
up
retiring
suddenly,
and
so
they
needed
someone
to
fill
in
for
him
until
things
got
rolling
and
they
got
another
person
specifically
over
here.
B
So
I
got
to
know
the
staff
and
everything
and
I
really
enjoyed
being
around
them
during
that
short
two
months
and
I
was
like
this
is
a
great
place
to
work.
And
so
then,
when
the
opportunity
came
up-
and
I
saw
the
the
you
know,
it
was
kind
of
along
the
lines
of
delivery
and
everything
I
was
like.
Let
me
apply
for
it,
I
applied
for
it
and
lo
and
behold
I
got
the
job
and
then
so.
B
A
I
I
think
it
would
work
well
with
the
by
mail,
because
you
know
the
report
that
we
have.
You
could
pull
their
addresses
right
there.
You
could
you
know
it's
like
okay,
who
do
we
need
to
send
things
to
today?
Whatever
you
know,
I,
I
think
it
would
work
really
well
with
that
report.
When
we
looked
started.
Looking
at
this,
we
talked
to
bywater
and
at
that
time
I
think
who
was
it
donna?
I
think
we
talked
with
donna
because
she
was
kind
of
the
one
that
was
shepherding
people
through.
A
That
knew
the
most
about
the
housebound
module
and
she
said
she
knew
of
four
other
libraries
that
were
using
it,
and
that
was
maybe
six
or
eight
months
ago.
So
it's
her
impression.
Is
it's
not
used
much
in
the
states,
but
in
other
you
know
like
in
europe
and
stuff
like
that,
it's
getting
a
lot
more
traction
but
yeah.
I
personally
don't
know
of
another
quahog
library,
that's
using
it,
but
if
you're
out
there
let's
talk,
I
would
be
really
curious
to
see
how
how
it's
all
going.
A
But
it
took
me
a
while
to
get
my
head
around
some
of
these
concepts.
You
know
chooser
and
deliver.
I
was
like
what
you
know:
how's
that
work
and
but
I
can
see
if
you
had
you
know
a
bigger
library
and
you
just
had
certain
staff
would
be
pulling
the
books
and
then
you
had
one
guy
that
was
just
out
there.
A
A
E
A
Yeah
yeah
so
we're
you
know,
we're
not
gonna
ask
them
to
have
a
doctor's
note
or
anything
like
that.
You
know
we're
not
we're
not
going
to
get
into
their
medical
records
or
anything
if,
if
they
feel
like
they
don't
get
out,
you
know
we're
if,
if
they're
uncomfortable
during
covid,
just
getting
out
into
public,
that
also
will
cover
that
you
know
if
they're
immunocompromised,
you
know
they
may
be
mobily
fine,
but
they're
immunocompromised
in
some
way
or
they
live
with
somebody
who's
immunocompromised.
A
We
at
this
point
we're
gonna
trust
that
people
aren't
going
to
abuse
the
system
and
there's
we've
sort
of
got.
You
know
people's
personal
pride
helping
us
with
that.
You
know
they
may
not
want
to
be
identified
as
being
housebound,
so
yeah
we,
we
are
just
trusting
they're
signing
something
that
says
that
they're
homebound,
so.