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From YouTube: Leeds City Council - Environment, Housing & Communities Scrutiny Board 20th January 2022
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A
Environment
and
housing
for
january
there's
a
number
of
things
I'll
I'll
need
to
read
out
for
the
sake
of
the
people
who
are
watching
in
social
distancing,
measures
have
been
reintroduced
in
rooms,
six
and
seven.
In
light
of
recent
advice
regarding
covert
19.,
there
is
a
sitting
plan
in
place
and
members
are
asked
to
remain
in
their
designated
seat.
So,
if
you
are
looking
in
that's
why
it
looks
as
though
we're
all
spread
out.
It's
not
that
we're
not
talking
to
each
other.
A
It's
just
that
we're
being
spread
out
there
are
four
microphones
available
for
speakers
at
the
table,
and
guests
will
be
invited
to
the
table
to
speak
on
their
respective
items.
Until
that
point,
officers
and
external
guests
are
asked
to
sit
in
the
area
next
to
the
public
gallery,
where
there
are
more
than
four
additional
speakers
for
an
item,
officers
will
be
required
to
rotate
and
committee
members
are
asked
for
their
patience
in
that
regard.
A
A
A
There
should
be
regular
cleaning
of
surfaces,
especially
speaking
zones,
where
we've
all
got
antibacterial
things
at
hand
where
a
seat
is
used
for
multiple
speakers
for
each
change.
The
speaker
is
personally
responsible
for
wiping
clean
prior
to
and
after
use
and
then
finally,
in
line
with
government
advice,
members
officers
and
the
public
are
strongly
encouraged
to
wear
face
coverings
when
moving
around
the
civic
hall
in
crowded
communal
space
communal
spaces,
but
not
when
you're
speaking
in
committee
meetings.
A
B
C
D
C
A
Clarify
one
or
two
other
things
when
we
were
going
through
so
in
terms
of
the
minutes
item
six,
are
we
happy
with
the
minutes?
Are
anybody
any
queries?
No,
we
can
approve
those.
So
if
we
now
move
on
to
item
seven,
so
the
officers
that
are
here
for
item
seven,
which
is
the
performance
monitoring
if
you
want
to
move
in
and
wipe
the
appropriate.
A
Far
be
it
for
me
to
start
dictating
who
is
there?
Councillor
harland,
I
think,
is
one
of
the
and
council
of
cuba
cooper
here
as
well.
Two
two
of
the
rather
more
important
people
so.
C
I
think
probably
everybody
knows
who
I
am
by
now:
council
mary
harland
executive
board,
member
for
communities.
A
Anderson,
I'm
the
chair
of
the
scrutiny
board.
I
C
And
good
morning
it's
councillor
rebecca
told
from
motown
ward.
A
Thank
you
all
very
much
right.
What
I'm
going
to
do
now
is
I
I'm
making
the
presumption
that
everyone
has
had
the
opportunity
to
read
through
the
report.
I'm
now
going
to
go
through
the
report
section
by
section
so
in
terms
of
housing,
that's
pages
1
to
11..
Anyone
got
any
questions.
They
would
like
to
ask
councillor
howley.
H
Thank
you
chair.
I
don't
know
whether
I
should
apologize
for
quoting
a
specific
incident,
but
I
think
it's
relevant.
I
have
in
my
ward,
a
homeless
family
special
needs,
banded
top
of
a
have
come
in
ranked
number
one
on
three
properties,
the
first
one
I
think
dating
back
to
october,
and
there
is
still
no
movement
in
their
case.
I
spoke
to
housing
this
week
and
they
said
there's
no
progress
whatsoever.
H
I'm
also
concerned
that
I'm
assuming
we've
got
you
know:
staff
constraints,
resource
constraints,
as
we
always
tend
to
do
at
the
moment,
and
I'm
concerned
that
this
kind
of
incident
and
backlogs
in
the
system
are
going
to
increase
and
they're
not
going
to
be
captured
in
these
numbers.
L
That
better
yeah
gerard
tinsdale
acting
chief
officer
housing
yeah.
Thank
you,
council.
I
think
what
you
were
asking
there
is,
I
think
you
said
the
you
can
stick
to
it
at
the
top
of
the
shortlist
for
a
property,
and
there
is
a
delay
in
the
moving
in
is
that
is
that
where
he
was
going
with
the
question
three
of
them
yeah,
I
I
think
in
the
report.
It
covers
the
d
some
of
the
detail.
We've
got
around
the
number
of
voids
that
we've
got
floated
through
the
system.
L
At
the
moment
they
have
increased
quite
considerably
over
the
last
18
months.
With
a
pandemic,
all
those
properties
are
allocated
they're
just
working
through
the
systems.
It
is
unfortunately
taking
us
a
little
bit
longer
and
for
people
to
move
in
what
we
are
they're
doing
counts
is
well,
we've
got
vulnerable
customers
living
in
challenging
circumstances.
We
are
looking
at
ways
where
we
can
move
them
in
much
quicker
and
actually
carry
out
repairs
around
the
ones
that
moved
into
the
property
right.
L
J
Thank
you
in
terms
of
the
disrepair
claims
which
I
think
is
on
page
10
of
the
report
and
most
of
these
through
these
claims
companies
that
are
coming
forward,
and
only
in
clusters,
in
particular
areas
indicating
that
sort
of
activity.
F
I'm
sorry
just
swapped
in
there
adam
crampton,
head
of
property
management
for
housing.
We
do
see
trends
in
certain
areas
where
what
we
refer
to
as
claims
farmers
do
target
certain
areas
within
the
city,
and
we
do
have
kind
of
communication
strategies
to
to
to
work
with
customers
on
that.
It
remains
the
case
that,
where
customers
have
outstanding
repairs
or
repairs
that
we're
not
aware
of
the
most
efficient
way
for
those
to
be
dealt
with
is
is
via
the
council
and
coming
to
us
and
talking
to
the
council.
F
Unfortunately,
there
are
some
less
than
scrupulous
activities
undertaken
by
some
of
these
claims.
Farmers,
and
we
have
had
some
recent
successes
in
in
dealing
with
some
of
those,
but
but
it
does
remain
the
case
that
there
are
targeted
areas
and
we
we're
trying
to
kind
of
preempt
some
of
those
rather
than
react
to
them.
But
but
by
its
very
nature
it
does
sometimes
remain
the
case
that
we
do
need
to
react.
And
like
say,
we
do
have
some
strategies
in
place
to
do
so.
K
This
is
about
private
sector
and
access
to
private
sectors
like
on
the
inspection
side
and
licensing.
So
one
of
the
problems
for
constituents
is
being
able
to
access
private,
rented
properties.
Even
now,
the
council
provides
bonds
and
maybe
the
first
month's
rent.
The
problem
is
that
many
landlords
require
a
guarantor.
K
So
what
what
can
the
council
do
about
negotiating
that
problem?.
L
You
were
quite
used
to
having
to
have
those
conversations,
private
landlords-
I
mean
what
we
will
do
on
top
of
helping
with
the
bond.
For
example,
it's
not
necessarily
a
guarantor
in
the
same
way
that
somebody
would
normally
sign
up
for
a
private
rented
property.
But
we
can
give
assurances
to
the
landlords,
in
certain
circumstances,
not
all
cases
that,
for
example,
we
would
cover
any
costs
in
terms
of
damage
to
the
property.
Should
they
suffer
any
problems
in
the
future
and
in
some
instances
landlords
will
will
work
with
us.
L
Then,
if
they've
got
support
from
us
as
a
council,
and
it's
not
just
the
financial
support
council,
it's
about
having
those
conversations
with
landlords
so
that
they
understand
that
we're
going
to
be
supporting
that
tenant
so
that
they
can
maintain
that
tenancy
as
well,
not
just
the
build
side,
but
the
behavior
and
everything
else,
and
I
think
the
landlords
that
we're
working
with
they've
got
confidence
in
us
now
as
a
service
to
be
able
to
do
that.
But
it's
something
that
we're
continually
trying
to
grow
as
a
service.
K
So
this
is
about
the
right
to
buy
and
I
just
wondered
if,
like
some
councils
like
leicester,
I
think
has
declared
a
housing
emergency.
Well,
I
don't
think
we're
quite
in
that
position,
but
could
you
in
in
wales,
they've
abandoned
the
right
to
buy
and
I
just
wonder
to
what
extent
you
think
that
the
right
to
buy
in
leeds
is
badly
affected.
The
access
to
to
housing.
A
C
A
I
would
have
passed
that
to
councillor
rafiq
if
he
had
been
present.
I
mean
thanks
for
cooper,
far
back
for
me
to
pass
books
and
hospital
passes
through
you
used
to
have
this
portfolio
you're.
Also
deputy
leader
of
the
council.
Do
you
want
to
give
I'm.
C
Happy
to
respond
chair,
as
I'm
sure
you
would
have
you
would
have
understood.
I
don't
think
it's
relevant
for
an
officer
to
pass
judgment
on
a
political
policy
really.
So
you
know-
and
there
is
no
doubt
that
that
the
council
are
losing
a
number
of
houses
through
right
to
buy
as
an
impact
on
the
council's
ability,
then
to
provide
housing
further
to
other
people
who
are
in
need
of
that
housing.
C
Now,
I'm
sure
scrutiny
board
members
are
also
aware
of
the
ambitious
and
extensive
council
house
build
program
that
the
council
are
doing
as
well,
but
we
can't
build
out
as
fast
and
build
back
the
number
as
fast
as
we
are
losing
the
stock
over
and
indeed
the
private
rented
sector
has
to
overtake
the
number
of
properties
now
in
the
city
that
the
local
authorities
have
to
let
it's
a
really
good
job.
C
In
my
view
that
we've
got
such
a
brilliant
housing
team,
that's
led
by
james
and
jess,
and
everybody
that
works
in
it
that
manage
to
juggle
all
of
these
things
to
ensure
that
we
do
get
the
best
we
possibly
can
for
our
residents,
who
are
in
need
of
housing
and
their
work
with
the
private
sector
is
outstanding
to
ensure
that
you
know
that
they,
there
is
availability
that
we
do.
C
You
know,
have
the
ability
to
inspect
those
as
well
and
also
to
be
able
to
guide
residents
through
that
process
and
offer
bonds
and
so
on
as
much
as
we
can
help
them,
while
they're
waiting
for
local
authority,
our
housing
association
properties,
chair.
B
Thank
you
chair.
I
just
wondered
how
the
new
contract
with
mia's
is
going
in
in
the
north
and
west
of
the
city
and
whether
and
there
are
any
metrics
available
to
us
on
that,
please
thank
you.
F
Yeah
thanks
councillor
smith
for
members
who
aren't,
as
necessarily
as
close
to
it,
the
new
contract
with
me
as
went,
live
on
the
first
of
october.
I
think
I
spoke
at
the
last
board
about
the
fact
that
that
represented,
obviously
a
continuation
of
the
the
contractor
in
the
shape
of
mirs,
but
but
very
different
in
terms
of
the
specifications
and
contract
terms
of
the
new
contract.
F
Obviously,
three
months
in
we
are
still
in
the
mobilization,
phase
of
the
contract
and
obviously
operating
in
a
in
an
extremely
challenging
environment,
but
progress
and
and
the
the
level
of
performance
is
is,
is
where
we
would
like
it
to
be
at
the
moment,
obviously
remain
in
recovery
phase.
F
As
far
as
the
code
pandemic
is
concerned,
and
as
such,
a
number
of
our
contractual
kpis
remain
suspended,
specifically
things
like
repairs
completed
within
target,
because
we
know
non-essential
repairs
are
taking
longer
to
complete,
and
while
we
do
monitor
it,
that
the
contractual
metrics
are
currently
suspended.
F
What
we
are
seeing
is
significant
progress
in
terms
of
backlog
in
terms
of
repairs
and
voids,
particularly
in
the
in
the
west
of
the
city,
which
is
which
is
pleasing
and,
like
I
say
specifically
with
it
being
such
a
challenging
environment
at
the
moment,
so
early
early
doors
cancelled
smith,
but
but
very
much
on
the
track
that
we
hoped
it
would
be.
B
Thank
you
adam
just
a
a
little
quick
comeback.
How
long
do
you
envision
the
the
suspension
of
the
the
metrics,
for
I
mean
I
know
it's
a
little
bit
open-ended
because
we're
only
just
coming
out
of
the
other
side
of
the
pandemic
etc,
and
I
know
that
there
are
a
lot
of
difficulties,
but
obviously
it's
a
new
contract
and
we
need
to
be.
You
know
we
need
to
be
on
top
of
them
based
on
previous
difficulties,
shall
we
say
thank
you.
F
Look
thank
you
and
just
feel
reassurance,
absolutely
assure
you
that
performances
is
closely
monitored.
It
is
things
like
the
deductions
that
are
currently
suspended.
We
do
anticipate
that
we'll
be
reintroducing
all
the
performance
metrics
from
the
first
of
april,
obviously
representing
the
start
of
the
next
financial
year.
K
Okay
on
item
13
about
unauthorized
encampments
in
the
light
of
the
police
bill,
this
may
be
a
political
question
as
well
in
a
way
in
the
light
of
the
peace
bill.
What
steps
are
being
made
to
secure
negotiated,
stopping
places
for
travelers
in
the
city.
L
Thank
you
councillor
a
couple
of
points
there.
One
of
the
things
that
we're
looking
at
is
trying
to
expand
on
the
number
of
permanent
sites
that
we've
got
in
the
city.
There's
a
number
of
sites
that
have
been
identified
on
the
site
allocation
plan
that
we're
working
through
now,
we've
reintroduced
a
board
ran
about
three
months
ago
to
work
on
that
and
looking
at
a
couple
of
parts
of
the
city
where
we
think
that
might
be
useful
in
terms
of
negotiated,
stopping
it
kind
of
falls
into
two
areas.
L
There
I
mean
where
we
have
travellers
in
the
city
in
particular
areas
we
may
consider
wherever
they
are
to
be
a
negotiated,
stop
in
sight,
rather
than
take
any
type
of
action
through
the
courts
to
take
possession
or
work
with
partners
in
the
police
to
move
the
sites
on
separate
to
that,
we
are
looking
at
potentially
a
number
of
sites
within
leads
where
we
could
potentially
direct
groups
and
users
negotiate
stopping
sites,
and
a
couple
of
members
have
already
come
forward
with
a
few
suggestions
of
areas
that
we
can
look
at.
D
Yes,
thank
you
chair,
I'm
relating
to
number
eight
on
page.
I
think
it's
page
four.
Yes
page
four
around
empty
holes.
D
Now,
yes,
it
it
gives
us
the
the
up-to-date
details
there,
but
the
fact
is
because
we
we
all
have
many
people
that
are
waiting
for
flats
and
houses
and
when
I
look
in
my
world
there's
a
a
lot
now
that
are
just
waiting,
I
think,
to
be
checked
over
and
yet
so,
even
though
I
understand
the
current
circumstances,
the
fact
is
that
can
we
do
something
about
trying
to
get
the
figure
the
percentage
figure
upwards
from
from?
L
Thank
you,
chair
counselor.
I
think
the
figures
you're
looking
at
in
the
report.
They
they
refer
to
all
empty
homes,
but
I
think
your
question
was
more
around
our
void
properties,
the
social
housing
stock
that
we're
responsible
for
and
can.
D
I
just
say
yes
that
that's
correct,
but
I
re
I've
related
to
the
previous
criminal
report,
where
percentages
were
there
as
well
of
of
houses
and
flats
involved,
and
what
and
the
percentage
was
high.
So
can
you
give
me
the
what
the
percentage
is
now
because
the
percentage
was
high?
Has
it
come
down?
Has
it
not
because
the
percentage
was
too
high
last
time
in.
L
Yeah,
the
the
percentage
is
still
high,
counselor
percentage.
Advise
we've
got
is
from
maybe
just
under
two
percent.
At
this
moment
in
time
we
are
actually
working
on
reducing
those
numbers.
We've
got
plans
in
place
with
both
mirrors
and
lbs.
To
do
that
mirrors
are
on
track
to
have
their
void
numbers
back
to
target
by
the
end
of
the
financial
year
so
by
the
end
of
march,
and
we've
got
plans
in
place
with
lbs
to
do
similar.
L
We're
also
working
through
a
procurement
exercise
at
this
moment
in
time
to
bring
additional
contractors
in
to
help
with
some
of
this
backlog
that
we've
got
and
we
expect
to
have
them
in
the
service,
hopefully
march,
beginning
of
april,
and
we're
looking
to
have
them
possibly
for
around
six
months.
While
we
can
just
get
back
to
similar
numbers
that
we
have
prior
to
the
start
of
the
pandemic,.
C
So
I
do
have
some
substantial
knowledge
on
the
this
subject
matter,
but
if
I
could,
if
I
could
just
say
that
the
void
numbers
and
the
percentages
have
increased,
and
it's
purely
because
we've
been
through
nearly
two
years
of
a
pandemic
and
we've
actually
had
some
restrictions
on
working
practices
of
what's
been
allowed
to
be
carried
out
in
people's
homes
during
that
time,
due
to
public
health
restrictions
and
so
on
for
much
of
those
two
years.
C
I
think
that
that
the
the
teams
are
really
doing
their
best
to
try
and
ensure
that
voids
are
turned
round
as
soon
as
possible,
during
extremely
challenging
circumstances
and,
as
we've
heard
yesterday,
we're
not
through
the
end
of
the
pandemic.
But
hopefully
we
can
see
the
light
at
the
end
of
the
tunnel
and
start
to
change.
Some
of
these
percentages
back
to
the
into
the
positive
chair.
D
Yes,
I
appreciate
what
councillor
cooper
says,
but
I
did
refer
to
the
last
scrutiny
report,
I'm
not
talking
about
since
the
since
kovitz
started,
I'm
going
back
to
the
last
scrutiny
report
and
the
percentage
then
from
then
to
now
and
so
just
to
clarify.
D
A
A
To
pages
12
to
19.,
thank
you
to
the
housing
people
by
the
way.
Thank
you,
for
you
is
community
hubs
and
welfare,
and
on
my
record
it's
lee
hemsworth
and
councillor
harland.
Who
will
I
think
times
the
cooper
will
be
back
in
again
in
a
minute.
So
if
cancer
cooper
wants
to
sit
to
stay
there,
she
can
because.
A
D
Thank
you,
chad,
yes,
relating
to
yes,
hopes
in
buildings
have
reopened.
D
My
concern
is
that
in
my
world,
whilst
we
have
the
housing
building
there
and
some
staff
have
started
going
back
in
there,
that
building
no
longer
has
the
public
going
in
with
concerns,
and
this
was
before
covered.
We
started
with
a
mini
bus
doing
certain
days
that
only
happened
twice
before
covet
started.
D
But
when
I
keep
asking
the
the
bosses
of
them
being
used
to
to
try
and
encourage
people
to
have
jabs-
which
you
know
is
a
good
thing-
I'm
not
complaining
about
that
so
much.
But
the
fact
is
that
my
world,
and
not
covered
with
a
community
hub
at
the
moment,
there's
others
that
they
could
get
a
buster.
But
there
again
I
don't
see
why
well
really
what
I'm
asking
is:
when
can
we
get
these
buses
back
or
what
are
we
going
to
do
about
rectifying
the
situation,
because
I
keep
getting
complaints?
E
Yeah,
as
council
blackburn
said,
a
number
of
the
buses
are
used
for
the
vaccine
and
so
we've
they
haven't
been
used
as
hubs
and
certainly
during
the
main
lockdown
we
would.
It
was
difficult
for
us
to
use
it
from
a
social
distance
and
perspective,
and
things
like
that,
but
I'll
check
and
I
will
get
back
to
you,
council
black
boom,
because
my
understanding
is
that
we
have
a
mobile
hub
operational
from
the
beginning
of
january.
E
D
You
want
to
come
back
again,
yes
coming
back
in
that
case,
why
have
councillors
not
been
informed,
because
I've
mentioned
this
often
enough?
I
keep
asking
on
what
I've
been
told
is
where
the
buses
are
being
used.
I've
asked
health
as
well
and
they've,
told
me
the
buses,
as
I
wish
to
point
out.
I
have
no
problem,
certainly
within
the
epidemic,
about
getting
people
jabbed
and
that
that's
fair
enough.
I
think
everybody
understands
that,
but
now
we're
coming
out
of
it.
E
Yes,
as
I
said,
I
will
find
out
and
come
back
to
you
on
that.
But,
like
I
said
I
don't
know,
the
plan
was
to
get
it
up
and
running
during
january,
so
I'm
not
100
sure
whether
it's
how
that
I
thought
it
was,
and
I
think
it
is,
but
I
don't
know
be
for
your
particular
award.
I
haven't
got
that
detail,
so
I
will
get
that
and
come
back
to
you.
A
J
Absolutely
deliver
outcomes
with
compassion
and
care,
and
most
of
the
cases
that
come
to
me
aren't
people
because
a
lot
of
case
what
we
get
is
when
systems
have
failed,
but
it's
people
who
aren't
engaged
with
the
service,
perhaps
don't
know
about
it,
and
you
always
deliver
quick
responses,
good
outcomes
for
people
really
difficult
times.
So
thank
you
for
what
you
do
and
please
keep
it
up,
and
other
departments
learn
how
they
respond
and
deal
with
things.
Please.
Thank
you.
B
Thank
you,
chair,
mine's
kind
of
following
on
from
councillor
richie.
In
a
way
I
I
was
rather
privileged
to
be
able
to
put
an
event
on
at
one
of
our
community
centers
last
august,
and
we
had
the
free
school
meals
service
delivered
in
four
of
the
five
days,
which
was
a
fantastic
thing
for
us,
and
that
was
appreciated
a
very
short
notice.
Thank
you,
and
the
other
thing
that
I
wanted
to
say
is
we.
B
B
I
know
I've
had
a
couple
of
pieces
of
case
work
this
week
where
people
are
asking
me
what's
available
to
help
them
with
the
fuel
crisis
at
the
moment,
and
I
know
that
there
are
things
out
there
and
I've
given
them
that
information,
but
I
wonder
whether
there
is
any
scope
to
actually
get
that
information
out
there
to
the
residents.
Please.
Thank
you.
Mr
hemsworth.
E
Yeah,
we
can
certainly
pick
pick
that
up.
We
have
obviously
a
number
of
mechanisms
for
doing
that,
but
we
can,
you
know,
look
into
that
and
look
at
to
see
what
we
can
do
more
with
to
get
those
programs
out,
because,
as
council
smith
said,
there
are
a
number
of
really
good
ones.
C
Thank
you,
mine's
on
item
23,
helping
people
into
work.
We've
had
an
office
to
contact
the
easton
and
holbeck
councillors
asking
for
mice
money,
because
they're
running
a
course
in
one
of
the
council
buildings
and
they're
asking
us
for
rent
to
pay
the
council
for
the
council
building,
and
I
wonder
why
that's
happening
so.
C
They've
said
that
being
charged
a
hundred
pound
for
rents
and
then
for
food
and
drink,
and
while
we
expected
to
give
nice
money
to
get
the
people
to
get
this
facilities,
they
need
and
it's
the
paying
council,
it's
the
matthews
council
buildings,
so
we're
giving
them
nice
money
to
give
to
the
council
for
and
they
should
be
charging
them.
If
we're
providing
training
in
one
of
our
buildings,
we
should
be
charging
them.
I
can
understand
if
they
want
money
for
tea
and
coffee
or
trips
like
that.
A
E
G
Yeah,
we
can
take
it
away
and
look
into
it,
but
this
will
be
related
to
the
community
centre's
latins
policy,
which
members
have
previously
agreed,
and
members
will
be
aware
that
we've
got
three
different
rates
and
the
lowest
rate,
which
I
think
is
2.50
per
hour
or
something
is
the
rate,
is
the
minimum
rate
that
we
charge
everybody.
But
we
can
get
back
to
the
specifics
council
gabriel,
but
that's
very
related.
C
It's
the
fact
that
she's
getting
a
budget
to
put
this
course
on,
then
why
aren't
she
getting
a
budget
from
the
the
rent
that
and
for
the
food
and
if
they
want
to
go
on
trips,
why
is
she
having
to
scrape
around
asking
for
nice?
Money
should
be
properly
funded.
A
A
C
C
Well,
thank
you,
and
I
know
that
scrutiny
has
been
involved
in
a
number
of
these.
These
matters
that
reported
in
this
particular
report
much
more
in
depth
as
the
years
gone
on,
so
thank
you
for
scrutiny's
involvement
and
and
actually
working
together
has
ensured
that
things
have
been
dealt
with
in
in
the
right
way.
So
thanks
chair
and
thanks
members.
H
Thank
you,
chad.
I
have
a
number
of
questions
on
these
and,
if
it's
okay
I'll
just
run
through
them
quickly,
so
you
might
want
to
take
notes
on
item
57
bin
collection
rate.
H
I
think
two
numbers
would
be
really
useful
here.
If
we
could
get
them
and
and
one
is
the
percentage
of
collections
that
are
actually
on
schedule
rather
than
just
made
at
all,
so
how
how
many,
I
suppose,
are
missed,
even
if
they
are
collected
later
and
how
do
these
collections
missed
numbers
translate
into
absolute
numbers,
how
many
households
are
missing
and
not
having
the
inconvenience
of
missed
collections?
H
So
that's
one
on
59:
can
we
get
absolute
numbers
on
landfill?
You
know
we've
seen
that
numbers
are
below
target
which
is
good,
but
where
does
that
fit
in
with
overall
waste,
I
suppose
percentage
terms.
Absolute
tonnage
again
would
be
useful
there
and
then
I
suppose
more
of
a
comment
that
the
recycling
figures
are
still
very
disappointing,
even
though
they're
improving
and
we
are
way
down
the
list
nationally,
and
I
suppose
the
general
question
is
what
are
we
doing
about
it
to
really
turn
this
one
around?
Thank
you.
A
G
G
We've
had
lots
of
debates
around
what
performance
indicators
to
use
for
misspins
collections
over
the
years
and
many
debates
in
the
scrutiny
board
about
that
very
very
issue,
and
we've
always
concluded
that
there's
a
lot
of
work
being
done
nationally
to
develop
a
way
in
which
you
measure
performance,
so
that
you
can
compare
it
with
other
authorities
nationally
and
that's
the
performance
indicator
that
we
use
now
for
as
long
as
I
can
remember-
and
I
would
advise
members
that
we
continue
to
use
that,
because
that
does
actually
take
account
of
all
of
the
issues
that
we
have
to
deal
with
on
a
day-to-day
basis
and
gives
an
opportunity
to
to
have
a
a
good
performance
indicator
which
is
comparable
with
with
other
authorities.
G
But
john
might
want
to
to
add
a
bit
a
bit
more
on
to
that
in
terms
of
landfill.
We
can,
I
don't
think
john's,
got
the
percentage,
but
we'll
give
the
percentage,
but
it's
very
low.
You're
talking
you're
talking
about
point
something
other
percent,
I
think
now
or
two
or
three
percent
of
that
nature.
G
I
don't
know
if
john
you've
got
the
figure
to
happen,
but
it's
virtually
nothing
and
that's
because
of
the
investment
that
we've
made
in
the
roof
and
and
other
things
and
then
on
the
recycling
one
I
mean
we
acknowledge
that
the
recycling
target,
maybe
isn't
at
the
level
we
would
all
like
to
see,
but
actually
we're
not
way
behind
everybody
else
in
the
country.
G
If
you
actually
look
at
where
we
fall
against
other
authorities
we're
probably
about
average,
there
are
authorities
that
are
doing
better
than
us
absolutely,
but
there
are
authorities
that
actually
maybe
aren't
performing
as
well
as
us
as
well,
so
we
are
performing
aboriginal
there
compared
to
authorities.
G
What
we
have,
though,
is
a
is
sort
of
ambitions,
obviously
to
do
much
more
on
that,
but
that's
very
much
tied
into
the
national
waste
strategy
and
where
government
are
in
terms
of
national
policy,
which
has
been
significantly
delayed
because
of
covert
for
the
last
two
or
three
years.
So
that
is
a
an
ongoing
ambition
for
us,
but
a
challenge
as
well.
M
Thank
you,
chair
john
warmer
acting
chief
officer
for
environmental
services
good
morning,
I'll
just
very
quickly
be
going
to
those
points
there.
Council,
hourly
agendas
covered
most
of
them,
but
in
terms
of
the
percentage
of
collections
made
on
schedule.
M
Obviously
that
gets
us
into
the
the
realms
of
what's
on
schedule,
news
of
the
day
that
it's
scheduled
to
collect
it
within
the
48
hours.
We
don't
gather
that
information
in
terms
of
what's
been
collected
on
each
day
on
the
scheduled
day.
So
it's
difficult
to
provide
that
information
to
yourselves.
M
We
can
have
a
look
at
that
in
terms
of
what
we
can
provide
outside
of
the
meeting
and
always
have
to
look
at
that,
but
it
won't
be
something
that
we
we
collect
across
the
city,
and
how
does
that
change?
How
does
they
figure
we
report
and
translate
into
household
numbers
again?
I
can
make
sure
I
can
circulate
that
through
the
committee.
M
That's
easy
enough
to
do
in
terms
of
planning
that
percentage
to
the
overall
households
that
we
collect
from,
and
I
could
pick
up
with
tim
in
terms
of
making
sure
that
circulating
with
that
the
landfill
percentage
is
0.6
percent,
so
0.6
percent
of
waste
collected
in
leeds
still
goes
to
landfill.
I
can
again
quantify
that
in
terms
of
tons
through
tim
but,
as
james
said,
that's
extraordinarily
low
compared
to
most
cities
across
the
country
and
his
result
of
a
lot
of
investment
put
in
place
and
that's
below
what
the
target
is.
M
If
you
like
as
well.
So
that's
the
percentage
and
again
just
to
reiterate
what
james
said
is
around
recycling
figures.
I
probably
just
had
one
thing
there
as
well.
It's
very
difficult!
We've
got
this
discussion
that
scrutiny
before
as
well
around
comparing
councils
across
the
uk,
because
there
are
different
ways
that
recycling
is
measured,
particularly
for
instance
in
wales,
where
a
lot
of
the
high
recycling,
towns
and
cities
that
are
reported
in.
When
you
look
across
the
uk,
they
generally
include
the
recycling
material,
that's
gathered
at
the
bottom
of
the
incinerators.
M
We
call
the
bottom
ash
into
their
figures,
but
we
were
all
out
to
in
england.
So
we
don't.
We
don't
cover
that
and
that's
part
of
what
something
we
kind
of
dispute
a
bit
with
death
for
around
how
recycling
figures
are
constructed,
because
you
know
that's
not
captured
anywhere
at
all,
but
yeah
that
is,
his
material,
is
gathered
and
recycled
and
reused
I'll
leave
it.
There.
A
C
You
chad,
I've
got
three
sort
little
questions.
Really.
I
think
the
first
was
regarding
the
landfill
you
mentioned.
The
percentage
is
very
low,
but
what
actually
pushes
one
of
our
contractors
to
actually
use
landfill
is?
Is
there
a
capacity
issue
somewhere
of
you
know?
Why
is
it
ever
used?
That
was
my
first
one.
Secondly,
are
we
looking
at
recycling
any
other
materials?
I
mean
we'd
had
a
quick
chat
before
our
meeting
to
say
that
fabric
was
a
problem
at
the
roof.
C
C
I've
have
concerns
raised
from
residents
that
they're
reporting
things
on
the
late
city
council
website,
particularly
with
to
do
with
fly
tipping
they're,
given
a
reference
number
they've
been
told
that
people
will
get
back
to
them,
but
the
communications
seem
to
have
gone
completely
and
those
residents
are
concerned
that
they
might
have
reported
something
in
a
part
of
the
city
that
they
don't
frequently
go
to,
and
they
don't
know
whether
that
fly
tipping
has
been
cleared.
So
is
there
a
problem
with
communications
regarding
things
that
are
reported
online
at
the
moment?
Thank
you.
M
Thank
you,
council
collins.
Thank
you
chair,
I
think,
probably
in
terms
of
the
landfill.
Maybe
the
best
thing
chair
is
to
for
me
to
provide
that
information
again,
just
possibly
through
yourselves
through
tim,
I'm
quite
happy
to
look
at
the
0.6
and
try
and
break
that
down
for
members
to
understand
what
that
actually
is.
I
can't
give
the
response
here
in
terms
of
the
details.
So
that's
probably
the
best
way
to
deal
with
that.
That's
okay,
chair,
so
I
find
that
useful
information.
M
Two
degree
james,
I
think,
has
covered
the
recycling
of
the
materials
in
terms
of
our
longer
term.
Ambition
is
to
help
with
the
government's
own
ambition
to
live
with
the
awesome
waste
strategy
and
we
weigh
legally
the
results
of
the
latest
consultation
around
that
which
we're
told
was
due
early.
2022
there'll
be
some
legal
requirements
within
that
that
that
strategy
strategy.
So
we've
discussed
this
before
against
scrutiny,
but
that's
likely
to
be
the
requirement
to
collect
separately
food
collection
and
glass.
M
So
that's
what
we're
anticipating
to
to
be
a
legal
requirement
and
the
detail
is
all
councils
are
waiting
across
the
countries
in
how
that
will
be
funded?
The
government
committee
to
to
fully
fund
any
additional
requirements
related
to
those
waste
streams.
So
we
await
with
detail
on
that
and
that's
gonna
have
the
biggest
impact
in
terms
of
being
able
to
push
the
recycling
thing
up
more.
M
We
are
doing
in
the
meantime,
some
work
with
eunomia
and
rap
which
consult
the
environmental
consultants
to
look
at
analyzing
the
current
composition
of
what
goes
in
the
bin,
the
brown
bit.
Sorry,
the
black
bins
at
the
moment,
but
also
the
carbon
impacts
of
the
materials
we
collect
in
leads,
and
that's
one
of
the
the
key
issues.
M
I
think
that
we're
all
interested
in
going
forward
is
perhaps
not
obsessing
so
much
about
percentage
in
terms
of
tonnage
of
materials
we
collect,
but
actually
which
of
the
materials
we
should
be
collecting
that'll
have
the
greatest
in
most
positive
impacts
in
terms
of
carbon
reduction,
climate
change
influence.
So
again,
that's
work
that
we
we're
looking
to
do
with
those
consultants
I've
mentioned
and
we'll
bring
that
information
back,
I'm
sure
by
scrutiny
as
well
in
due
course,
and
that
will
help
inform
some
of
our
decisions
much
better.
M
The
reasons
have
been
explained
around
that
in
terms
of
why
they
are
around
just
below
the
40
mark
at
the
moment
in
terms
of
this
performance
reporting
in
terms
of
the
website
flight
typing,
I'm
quite
happy,
probably
councillor
collins.
Maybe
I
need
to
pick
that
up
separately
with
you
to
understand
the
specifics
of
the
cases
that
always
really
helps
for
me
to
then
look
through
and
track
and
see
what
specifically
has
happened
there.
M
M
We
need
to
review
in
terms
of
the
messages
we
give
to
people
when
they
report
things
through
the
website
and
therefore
manage
their
expectations
better
in
terms
of
thanking
them
for
providing
information,
ensuring
that
they'll
be
looked
into
and
but
leaving
it
at
that
and
explaining
what
the
processes
may
be,
but
therefore
explain
that
it's
not
realistic
for
us
to
continually
update
people,
but
I
will
look
into
that.
If
you've
got
particular
examples,
you
can
provide
with
the
council
of
colleen's
with
pleasure.
C
A
Right,
I've
got
council,
blackburn,
council,
graham
council,
richie,
comes
to
brooks
and
then
councillor
smith,
so
which
comes
to
blackburn
next.
D
The
first
one
is
to
do
with
bing
collection
and
residents
phoning
phoning
in
problems
where
their
bins
have
not
been
collected,
and
I'm
told
by
quite
a
few
residents
have
been
in
touch
that
they
they
ring
up.
This
and
they're
told
to
just
leave
a
message
and
someone
will
get
back
to
them.
No
one
does
there's
too
many
of
these
cases.
D
Now,
where
I'm
getting
that
fed
back
to
me-
and
I
know
you
prefer
people
to
to
do
stuff
online
but,
as
I
say,
nearly
every
meeting
I
go
to,
we
have
to
bear
in
mind.
Not
everybody
has
that
facility,
not
everybody
has
a
building
that
they
can
go
to
like
a
community
hub
as
a
related
to
a
few
minutes
ago
where
they
can
go
to
use
such
a
facility
and
the
ring
up
and,
as
I
said,
that's
what
they're
getting
back.
D
D
D
Yet
I've
got
a
case
where,
for
two
to
three
weeks
this
half
this
road
is
closed
to
do
with
the
gas
networks
and
now
something's
being
done,
because
obviously
a
council
has
rang
up
about
it,
but,
needless
to
say,
we
should
be
bearing
that
in
mind
before
it
happens,
because
they
have
to
give
notice
that
it's
going
to
happen.
Yet
it
seems
as
if
we're
not
quite
up
to
date
with
that
and
the
the
information's
out
there.
D
So
again,
that's
my
third
method
matter,
I'm
sure
we
could
all
go
on
ages
about
this.
But
if
I'll
give
you
those
three
I'd
like
a
response,
please.
M
Thank
you.
Thank
you,
cancer
blood
and
thank
you,
chair,
okay,
in
terms
of
being
collection
and
phoning
in
problems,
I'm
sorry
to
hear
that
you've
had
reports
of
that.
That's
something
I
can
speak
to
to
lean
his
team
around
in
terms
of
the
customer
and
contact
center
who
take
those
calls
on
behalf
of
the
council
and
manage
those
again
we're
always
happy
to
look
at
individual
cases
where
you
can
highlight
them
to
us,
because
that'll
allow
us
to
to
track
through
and
see
what's
happening
to
those
in
those
cases.
M
I'd
be
surprised
if
people
are
being
told
to
leave
a
message
and
someone
get
back
to
you.
Although
do
you
mean
by
that
account
counselor,
there's
a
there's,
a
recorded
message
that
says
that
or
they've
been
you're
right.
Okay,
but
again,
that's
something
I'll
have
to
pick
up
separately
with
colleagues
that
manage
that
service.
M
But
again
we
need
specific
examples
of
that
would
be
really
helpful,
but
we'll
look
into
that
vehicles
blocking
the
roads,
and
it's
I'm
pleased
to
see
that
you
recognize
a
lot
of
the
time
that
it's,
the
residents
are
involved
small
number
of
residents.
M
Obviously
you
you
correct
council
back
then,
when
I
reported
and
updated
before
on
this,
that
there
was
a
tro
scheme
implemented
phase
one
of
that
a
while
ago,
and
that
was
on
the
the
following
consultation,
individual
board,
members
around
regular
hotspots
and
locations
that
we
were
experiencing
problems
accessing.
M
We
have
there's
a
level
of
proof
of
an
evidence
that
we
need
to
provide
for
highways
to
enable
tro's
to
be
put
in
place.
So
it's
not
something
we
can
just
do
lightly.
M
That's
the
real
evidence
that
the
bins
are
regularly
missed
at
those
locations
and
that
has
been
implemented
so
we're
ready
to
move
on
to
phase
two
of
that,
and
we
always
welcome
suggestions
for
members
like
if
you've
got
particular
occasions
where
you
feel
that
there
is
a
regular
miss
happening
than
the
the
measures
that
we're
putting
in
place,
such
as
writing
to
residents
and
trying
to
get
some
roots
put
on
smaller
wagons,
where
that's
not
working,
and
you
feel
that
the
yellow
line
solution
is
the
right
one
and
that's
something
you
support.
M
Then,
please
do
let
us
know
and
we'll
be
in
touch
with
members
reasonably
soon
around
that
phase,
two
of
the
the
tro
once
I've
had
the
opportunity
to
discuss
that
now
with
highways,
but
where
it
has
been
introduced
so
far,
we
feel
this.
It
has
made
quite
an
impact
in
those
areas
and
a
lot
eradicating
problems.
It
really
has
reduced
number
of
problems.
M
M
M
But
again
yours
members
will
be
as
well
as
anyone
on
this
that
the
works
that
happen
don't
often
happen
in
the
way
that
they've
been
planned
for
for
legitimate
reasons,
most
of
the
time
in
terms
of
weather
or
issues
that
they
come
across
in
the
works
themselves
or
timing
and
such
like.
So
it
often
it
can
be
difficult
for
us,
because,
where
a
closure
may
be
planned
to
start
on
wednesday
at
nine
o'clock,
it
doesn't
start
till
friday
at
12
o'clock
in
it.
M
M
We
speak
to
those
site
contractors
in
terms
of
trying
to
pull
out
bins
where
they
can
and
we'll
always
return
to
recover
bins
and
put
in
solutions
where
we
can.
But
I
acknowledge
that
in
a
city
leads
to
size,
there
will
be
a
number
of
times
when,
when
that
doesn't
always
work,
I
think
by
and
large
we
get
that
right.
I
Thank
you
chair
and
I
think
chair.
We
had
this
discussion
at
the
last
meeting
when
councillor
blackburn
raised
about
the
bing
collections,
I
would
have
thought,
hopefully
councillor
blackburn,
that
you
would
have
got
that
sorted
by
now
and
and
I'm
going
to
thank
you
again,
john
and
your
team.
I
did
thank
you
at
the
working
group
and
I
had
a
lady
come
out
to
me
in
the
kennels
to
thank
to
make
sure
that
I
passed
it
on
to
the
manager
of
the
bing
collections
of
the
service
that
they
get
there.
I
We
do
get
missed
bins
and
when
reported,
they
are
dealt
with
money
straight
away
and
I'm
glad
council
blackburn
you
raised
again
about
the
road
being
blocked,
because
it's
a
lot
of
the
residents
the
way
they
park
the
cars.
It
stops
the
bins.
So
it's
not
the
bin
collection
so
to
look
at
it
all
the
way
around
and
the
team
have
worked
hard
across
the
city
during
this
pandemic.
So
john,
would
you
please
thank
your
team
and
thank
you.
J
Thanks
I've
got
a
few
things,
firstly
on
bins.
I
think
there's
probably
a
bit
of
a
disparity
across
the
city
in
terms
of
how
our
recoveries
are
done.
But
what
what
I
did
suggest
is
that
you,
you
appoint
someone
in
an
area
who's
on
days,
who
can
sort
of
take
ownership
of
cases
now
finally
achieve
that
in
in
my
ward,
which
I'm
really
grateful
for,
and
that
has
improved
things.
So
mr
fowler,
I
think,
has
been
picking
up
my
inquiries,
which
is
why
I've
been
able
to
take
you
off
the
cc
list.
J
J
Pauline's
comments
that
it
has
worked
for
her,
which
is
great,
so
that's
the
first
thing.
The
second
thing
on
the
street
cleanliness.
I
think
I
think
it's
0.6
bullet
point
60..
J
I
think
you
missed
an
opportunity,
john,
to
praise
the
contribution
of
the
volunteers
of
little
free
leads,
which
I
know
you're
fully
engaged
with,
because
they
think
you
attended
their
last
three
meetings.
I
joined
joined
for
one
of
them,
so
all
the
volunteers
across
the
city,
the
local
groups,
I've
got
one
in
me
on
water.
J
I've
got
a
bit
of
an
interest
there,
but
I
think
we
should
perhaps
reflect
that
in
the
and
the
contribution
they've
made,
particularly
in
the
pandemic,
and
that's
been
with
the
support
of
the
team
as
well
picking
up
the
purple
bags
and
supporting
through
little
pickers
and
what
have
you,
but
that's
a
good
good,
good
news
story
and
it'd
be
nice
to
see
that
reflected
we're
going
to
end
out.
With
of
this
report
now,
parks.
A
Right
well
I'll
leave
that
back
now.
As
far
as
parks
are
concerned,
cancer
reef
isn't
available,
but
council
reagan
has
been
working
exceptionally
close
on
that
side.
So
she's
willing
to
try
and
answer
questions
and
become
dual
hatted.
If
people
want
to
do
so.
J
J
I
don't
get
feedback
when
it's
being
done
and
then
I
get
told
something
else
is
is
wrong.
So
we're
told
in
a
weekly
collection
inspections,
why
aren't
these
things
being
dealt
with
or
reported
to
us
and
dealt
with
quickly,
because
in
some
areas
I
know
funding
for
parks,
work,
section,
106,
etc.
J
So
some
areas
get
more
than
others,
but
if
we
can't
do
the
basic
repairs
in
those
areas
that
aren't
getting
the
capital
money,
we're
getting
it
badly
wrong
and
you
can
link
it
to
the
best
city
ambition
which
is
coming
up
later,
where
there's
a
commitment
for
community
parks
and
what
have
you.
So
that
is
my
constructive
criticism
on
parks
and
then
finally,
parking
permits
something
I've
raised
and
I
think,
there's
again
some
inconsistencies.
All
that
has
been
in
how
these
schemes
are
implemented.
J
I
pointed
out
in
weatherby
a
scheme
that
seems
to
be
an
operation
where
they've
got
off
street
parking
and
I've
been
told
continually.
One
of
the
criteria
is
that
if
you've
got
driveways
off
street
parking,
you're
not
eligible
for
parking
permits
and
I've
now
discovered
another
one
in
farsely,
that's
also
got
off
street
parking.
It's
got
a
parking
permit,
so
I've
got
a
direct
question.
I've
got
an
inquiry.
J
That's
I
still
haven't
had
a
response
since
before
christmas
of
the
137
parking
permit
schemes,
how
many
have
got
off
street
parking
available
and
why
have
they
been
granted
a
parking
permit
scheme?
So
that's
it
a
direct
question
to
finish.
Thank
you.
A
Roughly
so
john,
is
there
anything
you
want
to
add
in
respect
of
the
cleansing
and
refuge
collection
issues
that
were
raised.
M
Just
just
briefly,
but
thank
you
for
the
the
acknowledgement
around
anthony
fowler's
appointment
and
the
work
he's
doing
to
try
and
work
with
themselves
and
a
number
of
other
counsellors
more
more
closely
directly
and
completely
acknowledge
the
issues
that
that
the
current
system
faces
that
I'd.
Just
repeat,
really
that
what
I've
mentioned
before
scrutiny
around
the
longer
term
solutions
are.
Are
there
in
terms
of
the
service
and
review
looking
at
how
we
restructure
and
how
we
we
improve.
M
The
the
culture
of
the
service
in
terms
of
being
more
responsive
to
to
councils
will
be
structured.
The
way
it
does
that,
and
if
you
remember
the
the
root
review
itself,
will
create
routes
that
are
more
coterminal
to
community
committees
and
allow
us
to
sell
the
management
and
a
supervisory
structure
that
better
supports
that.
M
So
I'm
frustrated
as
members
are
in
terms
of
us
having
to
delay
that
inevitably
because
of
the
the
kobe
situation,
and
also
the
good
news
is
we'll
move
into
our
new
citywide
offices
and
depot
in
it
looks
like
april
may
time
this
year
and
that
I
keep
pointing
them
out,
because
that'll
make
a
massive
impact
in
terms
of
being
able
to
manage
the
service
as
well
and
get
a
consistency
approach
across
how
we
deal
with
things.
So
thank
you
for
thanking
that.
I'm
glad
that's
starting
to
work
the
street
calling
this
issue.
M
I
absolutely
totally
agree,
accounts
councillor
itching
and
I'm
always
a
little
bit
about
this
conversation
with
with
this
freelancer.
As
you
say,
I
actually
engage
with
them
and
and
support
them
and
what
they
do
is
fantastic
across
to
see,
but
we
always
have
a
conversation
around
I'm
also
conscious
of
being.
M
M
So
I
think
you're
right
on
reflection,
it's
something
carefully
worthy
to
acknowledge
the
contribution
they've
made,
probably
would
be
a
good
idea,
but
it's
something
we're
looking
at
in
terms
of
working
more
close
to
them
this
year,
perhaps
looking
at
something
around
some
sort
of
campaign
with
them,
but
I
just
want
to
make
that
point.
Really
it's
difficult.
I
don't
want
them
to
ever
think
that
what
they're
doing
is
therefore
means
we
don't
have
to
do
any
anything
in
that
area
and
they're,
replacing
and
taking
out
our
our
role
away.
G
I
mean
very
very
briefly.
I
think
you
make
a
valid
point
in
terms
of
playgrounds
and
I'll
ask
somebody
in
the
past
leadership
team
to
speak
to
direct
and
just
just
talk
that
through
what
the
issues
are
that
you're
currently
experiencing
and
see
what
we
can
do
on
the
packing
permits.
I
don't
have
that
level
of
detail
clearly
with
me,
but
if
you
send
me
the
email
that
you've
sent
to
the
team
I'll
pick
it
up
and
make
sure
you
get
a
fulsome
response.
I
Thanks
jay,
I'm
still
on
environmental
services,
so
I
think
first
of
all,
I'd
like
to
echo
councillor
graham's
thanks
to
ben
cruz,
for
all
the
work
that
they've
done
in
their
commitment.
I
I
I
was
just
wondering
what
the
current
sick
and
self-isolating
rate
is,
and
I
think
I
think
secondly,
I'd
just
like
to
quickly
thank
you
personally,
john,
for
engaging
with
with
me
and
with
residents
quite
actively
looking
at
very
specific
local
issues,
around
environment,
environmental,
environmental
issues,
including
bins
and
collections,
and
things,
and
I
know
that
it's
going
to
be
a
while
until
it
can
be
worked
out
and
things,
but
residents
are
really
appreciative
of
that.
So
I
just
wanted
to
put
that
on
record.
Thank
you.
M
The
issues
around
the
sort
of
headingly
outback
woodhouse
little
london
areas
are
well
documented
in
terms
of
the
service
needing
to
sort
of
do
something
a
bit
different
in
those
areas
to
better
meet
those
those
needs,
and
that's
something
that
the
review
the
service
review
will
will
definitely
be
prioritizing
terms
of
its
objectives
and
look
forward
to
working
with
members
across
the
area
on
those
solutions.
And
thanks
for
that.
M
Yeah
so
yeah
we're
seeing
some
light
at
the
end
of
tunnel
with
that
now
in
into
across
the
service,
both
in
refuge
in
the
clean
neighborhoods,
which
obviously
refer
to
so
we,
whereas
we
were
looking
at
in
terms
of
kovid
related
absences,
specifically
around
10,
to
12
of
the
workforce
a
week
or
two
ago,
that's
reducing
to
about
five
six
percent
now
this
week.
So
definitely
so
much
of
an
improvement
in
that.
M
This
is
the
issue
of
sickness
as
well,
and
I
think
that's
playing
out
a
lot
and
I've
seen
headlines
with
royal
mail
and
other
large
organizations,
and
I
think
that's
something
that
for
us
to
really
focus
and
continue
to
focus
on
in
the
next
few
months
is
the
well-being
of
staff,
the
mental
health,
their
well-being,
their
exhaustion.
The
fact
they're
going
to
be
picking
up
other
things
and
other
sickness
and
and
such
like,
and
and
for
us
to
be
supportive
in
that
and
not
being
something
that
we
we're
not
recognizing.
M
B
Thank
you,
chair.
We've
got
a
couple
of
points.
Obviously
we
all
know
about
problems
with
the
refuge
service
and
the
difficulties
that
they've
faced
and
our
residents
have
faced
as
a
result,
but
I
believe
they
they're
coming.
You
know
they're
being
resolved
they're,
getting
better
I'd
like
to
put
on
thanks
on
record
my
thanks
for
the
the
cleaner
neighborhoods
team
in
in
our
area.
In
particular,
I
think
they've
they've
been
absolutely
fantastic.
B
Our
litter-free
groups
have
been
absolutely
brilliant
as
well,
and
I
think
that's
all
helped
in
terms
of
giving
a
far
better.
B
Feel
to
the
area,
I
think,
is
probably
the
way
you
know,
there's
a
feel
of
everybody's
helping
everybody
else,
as
I
feel
that
everything's,
improving
and-
and
that's
that's,
a
very
positive
thing.
I've
got
a
couple
of
things
to
to
points
to
make
on
on
parks,
which
I
know
sean's.
Not
here.
Sadly,
so
I
don't
you
know,
I
don't
know
whether
these
can
be
taken
away
and
brought
back
at
another
time,
but
or
given
a
written
response,
but
the
the
love
leader
parks
is
is
fantastic
initiative.
B
I
think
that's
very,
very
positive.
I'd
urge
that
body
to
be
used
more
widely
in
the
wards
with
little
or
no
section
106
money
in
an
attempt
to
bring
those
parks
in
those
areas
up
to
the
leeds
quality
park
standard.
B
I
know
other
areas
have
106
money
that
they
can
use,
and
you
know
we've
all
seen
the
value
of
the
parks
and
green
spaces
over
recent
years,
and
you
know
everybody
deserves
a
chance
of
a
good
quality
park.
So
I
think
that
that
could
be
a
very
good
vehicle
to
to
allow
the
city
to
to
lift
all
of
its
parks
and
green
spaces.
B
I
agree
with
councillor
ritchie
on
equipment,
repairs,
renewals
and
upgrades
to
green
spaces
that
are
paid
for
by
section
106
seem
to
be
very
slow
to
come
together,
and
I
would
also
like
to
put
a
question
to
parks
about
the
potential
of
an
aging
workforce.
B
I
think
they're,
you
know
they're
in
danger
of
of
sort
of
having
a
lot
of
retirements
and
a
lot
of
sickness.
I
know
they've
had
they've
suffered
with
a
lot
of
shielding
and
clinically
extremely
vulnerable
workforce.
So
I'd
like
to
know
what
they're
doing
to
address
that.
Thank
you.
G
I'll
answer
it
now,
terry,
that's,
okay!
I
think
in
terms
of
the
ambition
for
our
parts
and
green
spaces
that
we
have
in
the
vision,
then
executive
board
last
month
signed
off
a
10-year
green
and
parks
strategy
for
the
city
which
this
scrutiny
board
helpfully
contributed
to
and
that's
ambitious
in
its
vision
for
parks
and
green
spaces
within
the
city.
So
that
will
drive
our
work
and
our
ambition
looking
forward,
which
I
think
is,
is
particularly
exciting.
G
I
know
the
comments
around
the
playgrounds
which
I'll
take
back
in
the
context
of
counter
rich's
comment
and
in
terms
of
the
aging
workforce.
I
think
you,
I
think,
you're
right
to
raise
that
and
it's
something
that
we
recognized
some
time
ago
and
three
or
four
years
ago
we
decided
that
one
of
the
best
ways
of
responding
to
that
would
be
to
have
an
apprenticeship
scheme
where
we
got
a
large
number
of
young
people
engaged
in
the
park
service
coming
in
much
younger.
G
So
we're
already
starting
to
see
a
change
in
the
sort
of
age
demographics
within
that
service,
which
is
really
positive
and
we'll
continue
to
do
that.
So
most
vacancies
which
occur
in
top
packs
operations
will
be
filled
by
apprentices,
have
been
in
the
last
two
or
three
years
and
will
be
looking
forward.
H
Thank
you
chair.
I
do
have
some
questions
and
comments
on
park,
so
I'm
very
happy
for
these
to
be
taken
away.
That's
better
or
easy
to
deal
with.
First
off
a
comment
on
really
welcoming
the
changing
mowing
regime
around
roads
and
I'm
I'm
hopeful.
We
do
get
some
pushback
from
residents
on
this,
but
it
is
good
for
the
environment,
I'm
hopeful
that
that
can
be
expanded
further
in
the
future.
H
My
first
question
on
woodland
creation.
It
would
be
great
to
see
some
output
measures
on
the
success
of
this
rather
than
the
input
measures
of
what
is
being
planted
and
particularly-
and
I
really
hope
it's
better
in
other
areas
across
the
city
because
in
wheatwood
this
has
been
an
absolute
disaster.
H
There
are,
I
think,
far
more
of
the
whips
being
taken
out
removed
destroyed
then
they're
not
remaining
for
any
significant
period
of
time.
So
I
wondered
whether
a
change
in
strategy
to
enhance
the
success
of
that
scheme
is
in
order,
and
I
think
starting
point
would
be
to
try
and
improve
the
consultation
with
residents
there
and
then
my
other
question
again
happy
to
be
taken
away.
H
Are
we
actively
looking
to
reduce
use
of
herbicides,
particularly
glyphosate
based
herbicides
across
the
council,
because
again
it's
an
area
that
I
continue
to
get
concerns
and
complaints
on.
Thank
you
very
much,
mr.
G
Rogers
yeah.
Thank
you,
chad.
In
terms
of
last
question.
That
is
something
that
is
uppermost
in
our
minds
and
it's
something
that
we're
working
on
there's
not
necessarily
an
easy
solution
to
it.
But
it's
something
that
we're
that
we
are
working
on.
I
think,
in
terms
of
the
tree
plant
initiative.
G
What
I
would
say
is,
I
think,
if
you
look
overall
city-wide,
it's
been
extremely
successful
and
whilst
we
would
always
expect
because
of
the
nature
of
planting
whips
and
the
nature
of
them,
that
you
would
get
some
failure
rate,
the
failure
rate
was
in
the
tolerance
is
currently
within
the
tolerance
that
we
would
have
expected.
G
We
do
appreciate
that
in
maybe
some
places
it's
maybe
higher
and
in
other
places
it's
lower
and
therefore
we
we
need
to
continue
to
work
with
local
world
members
to
make
sure
we
put
them
in
the
right
place
and
and
obviously
maximize
the
the
success
and
the
growth
of
those
whips
into
into
successful
trees.
And
then
again
on
the
on
the
consultation
point.
We
work
very
close,
obviously
with
world
members
and
with
local
communities
and
in
most
cases
that's
been
really
really
successful
and
a
good
collaborative
working
arrangement
in
place.
G
But
again
there
have
been
issues
as
you
might
expect,
with
the
scale
of
what
we're
doing
in
some
areas.
So
we'll
continue
to
members
to
address
any
issues
that
arise.
A
In
that
case,
I
will
now
close
down
this
particular
item.
Can
I
thank
everyone
who
has
attended
and
answered
the
questions
today
and
can
also
thank
the
board
members
for
the
broad
range
of
questions
that
have
been
raised.
So
thank
you
very
much
on
that
one.
If
I
can
now
move
on
to
items
eight
and
nine
together,
which
is
the
financial
health
monitoring
and
then
the
initial
budget
proposals
so.
A
A
In
order
to
try
and
move
this
particular
item
on
because
we
did
benefit
from
having
a
working
group
some
weeks
ago,
so
there
is
some
knowledge
already
within
the
group.
But
if
I
could
invite
mr
evans
and
the
other
guests
who
came
just
to
introduce
themselves
and
then
I'll,
try
and
find
a
way.
A
Right
in
order
to
try
and
move
this
if
anyone's
got
any
questions
about
the
financial
health
monitoring,
they
can
ask
those
in
a
minute.
So
I'm
not
precluding
that,
but
as
far
as
the
budget
proposals
are
concerned,
mr
evans,
can
you
just
briefly
outline
any
changes?
There
have
been
to
the
budget
proposals
from
the
last
time
we
met
in
terms
of
because
since
then,
we've
had
the
announcement
of
the
settlement,
and
I
know
that
there's
been
one
or
two
other
tweaks
that
have
had
to
be
introduced.
So
can
you
briefly
outline
those
for
us?
Please.
F
In
front
of
you
today,
from
from
resources.
A
It's
from
members
any
questions
either
on
the
budget
proposals
or
on
the
state
of
the
the
accounts
to
date.
Anybody
any
questions
they
would
like
to
raise.
A
If
not,
we
did
have
a
report,
that's
on
page
195
of
our
papers,
which
sets
out
the
basis
of
the
groups,
the
working
groups
discussions.
Are
we
happy
to
endorse
that
as
our
submission
to
the
joint
screeching
paper
going
forward.
A
On
that
basis,
then,
I'm
sorry
that
to
the
two
finance
officers
who've
come
along
sat
patiently
listening
to
the
debate,
that's
taken
place,
but
hopefully
you
found
it
as
enthralling
as
I
did.
She
was
chairing
the
meeting
and
you've
now
learned
a
lot
more
about
how
the
council
operate.
But
can
I
thank
you
both
very
much
and
can
I
also
thank
your
teams
as
well
for
the
help
and
support
that
they've
given
to
a
number
of
us
honestly,
that's
not
much.
A
I
don't
know
where
that's
coming
from,
but
thank
you
for
the
effort
that
you've
given
to
the
scrutiny
chairs
and
to
the
strategy
boards,
and
also
to
a
number
of
us
you've,
been
raising
specific
queries.
I
spent
yesterday
afternoon
having
a
long
chat
with
mr
tinsdale
about
the
housing
revenue
account,
so
I'm
now
better
informed
as
far
as
that's
concerned.
So,
thank
you
all
very
much
and
I
do
apologize
for
you
not
being
here
for
long.
A
Thank
you
if
I
can
now
in
that
case,
move
on
to
I'm
missing
out
item
10
just
now,
because
I
I
gave
simon
due
notice
that
I
would
be
bringing
forward
item
11.
now,
I'm
bringing
forward
item
11
for
a
number
of
reasons.
One
is:
we've
got
a
number
of
external
guests,
but
also
I
want
to
make
sure
that
we
get
as
much
chance
to
discuss
this
as
we
possibly
can,
because
I
don't
want
any
short
circuiting
of
it
and
I
am
conscious
of
that
time
is
going
on.
A
Very
much,
thank
you.
Thank
you.
Thank
you
all
right.
So
if
we
can
start
well
we'll
do
it
from
lee
back
up
again,
because
I
think
by
the
time
we
get
the
other
people
sorted
out,
so
leaky
just
reintroduce
yourself
and
then
we'll
go
up
the
table.
A
And
welcome
to
our
guests,
so
we've
got
this
report
which
hopefully
members
have
had
a
chance
to
read.
But
lee,
can
you
just
briefly
introduce
the
report
that
we've
got
here?
We've
got
a
presentation
as
it's
jumping
around
on
the
screen
there
we
are
so
if
you
can
just
briefly
outline
the
report.
Thank
you.
Yes,
certainly.
E
Thank
you
all.
I
mean
it's
a
very
detailed
report,
there's
a
lot
of
info
in
there.
It
covers
a
lot
of
of
ground,
as
you
can
appreciate,
so
we've
pulled
together
a
sharp
presentation
to
pull
out
the
main,
the
main
points
of
that
some
reason.
It's
not
rendering
on
the
screen
very
well.
L
E
I
don't
know
if
that
carry
on
anyway,
so
I
will
do
a
couple
of
slides
at
the
at
the
beginning,
good
stuff,
around
the
council's
the
work
that
council
has
been
doing
then
I'll
hand
over
to
rebecca
from
dwp
and
then
pass
that
on
to
diane,
who
will
cover
advice,
partner,
update
and
then
it
will
come
back
to
come
back
to
me.
If
that's
okay,
so
I'll
do.
I
will
start
on
this.
So
in
terms
of
some
of
the
headline
statistics.
E
Obviously,
before
I
start
we've
all
colleagues
who
are
here
today,
plus
a
number
of
others
have
obviously
been
working
together
for
a
significant
number
of
years
around
tackling
financial
inclusion
in
leeds
and
the
work
really
started
in
2003,
so
we're
nearly
we're
a
year
away
from
20
years
of
that
that
work
and
the
city
is
held
up
nationally
as
a
city
of
best
practice
in
terms
of
its
approach
to
financial
inclusion,
that's
largely
well
wholly
down
to
the
partnership
working
that
goes
that
goes
on
and
we
obviously
do.
E
A
lot
of
our
work
is
based
on
building
our
knowledge
and
research.
That's
been
undertaken
both
nationally
and
also
the
research
that
we
do
ourselves,
and
I
think
it's
it's
worth
here
that
obviously
even
before
covid
and
the
pandemic,
the
scalar
challenge
was
significant
and
there
were
174
000
people
in
leeds
who
lived
in
relative
poverty
prior
to
the
pandemic
and
from
our
local
research.
E
E
The
pressure
was
put
on
to
low-income
households,
and
I
think,
where
we
find
ourselves
now,
is
that
certainly
households
and
individuals
who
are
struggling
financially
are
much
much
less
resilient
than
even
probably
they
were
back
in
2018,
pre-pandemic
and
and
the
impact
of
relatively
small
changes
is
is
pushing
other
people
in
so
you
know
we
talk
about
the
fuel
price
increases,
our
food
price
increases,
or
things
like
that
and
they're
having
a
big,
a
big
impact.
E
So
you
know
we
highlight
there
that,
obviously,
during
the
pandemic,
there
was
a
lot
of
things
put
in
place
to
help
people,
but
that
a
number
of
those
things
have
have
gone
by
the
wayside
and
now
and
have
been
stopped
plus.
You've
got
that,
coupled
with
increasing
household
bills
and
fuel
prices,
etc,
and
obviously
inflation
now,
which
is
driving
that
even
more
so
since
2021,
it's
been
much
more
intensified
and
we've
put
some
figures
on
there
in
terms
of
where
we
are
so.
E
I've
reflected
on
the
175
000
people
living
in
relative
poverty
and
leads
that's
22
the
population
and
over
72
000,
claiming
universal
credit
in
leeds
compared
to
33
000
in
february
2020,
and
obviously
there
we've
due
in
the
pandemic,
we
delivered
on
nearly
just
over
153
000
food
parcels
were
given
out
via
food
aid
providers.
That's
an
860
increase
on
the
previous
year.
E
In
terms
of
the
activities
we've
covered
here,
the
work
of
the
financial
inclusion
team
and
and
that
team
do
a
significant
amount
of
work
in
the
city,
but
they
do
it
in
coordination
and
and
cooperation
working
with
a
number
of
partners
and
other
services
in
the
council.
E
They
very
much
have
a
focus
on
tackling
poverty
through
increasing
access
to
affordable
financial
services,
access
to
free,
independent
and
accredited
advice,
and
obviously
working
to
improve
financial
well-being,
and
they
operate
very
much
from
a
strong
evidence
base.
So
a
number
of
well
virtually
everything
that
that
team
does
is
based
on
research.
That's
undertaken.
E
We
often
go
from
the
research
to
piloting
things
to
it
becoming
mainstream
through
what
we
do
and
there's
a
couple
of
examples
there
of
the
work
that
that
team
does
so
coordinates
the
financial
inclusion
steering
group
and
that's
that's
a
cross
city
partnership
group-
that's
been
operational
since
2004.,
since
this
work
started.
They
also
coordinated
money
information
center
resource,
which
is
the
website
that
is,
has
everything
that
happens
in
the
city,
around
financial
inclusion
and
all
the
links
and
and
things
like
that.
E
It's
well
worth
having
a
look
at
if
you
haven't
looked
at
that
and
they
coordinate
the
healthy
holiday
projects
and
obviously
within
that
support
the
leeds
school
uniform
exchange,
they're,
currently
working
on
reviewing
the
local
welfare
support
scheme
and
we've
brought
a
report.
I
think,
to
the
last
scrutiny
board
about
that
and
within
that
piloting,
a
cash
first
option
working
with
russell
trust
on
that
pilot,
and
they
also
have
coordinated
response
to
the
treasury's
breathing
space
scheme
that
was
introduced
last
year.
E
They
do
a
lot
of
work
in
terms
of
through
working
with
lease
credit
union
and
housing
and
obviously
they're
key
to
working
doing
the
work
around
gambling
related
harm
in
terms
of
some
of
the
key
activities
that
they've
been
involved
with.
Certainly
over
the
past
two
years,
very
much
focused
around
sort
of
covered
response.
E
If
I
can
do
these
in
I'll,
do
healthy
holidays
first,
because
that's
a
scheme
so
just
over
23,
000
children
and
involved
in
that
during
summer
and
easter,
we're
still
evaluating
the
christmas
and
schemes
on
that
and
107,
just
over
171
000,
portions
of
food
and
provided
and
we
do
target.
We
work
with
lease
community
foundation,
schools
and
through
community
hubs
to
deliver
those
programs,
and
then
I'm
assuming
members
around
the
room
are
aware
of
a
number
of
a
number
of
those
things
we
do.
E
We
do
target
children
that
are
on
free
school
meals,
but
the
scheme
isn't
directly
and
we
can
only
target
free
school
meals,
it's
not
just
for
for
free
school
meals
and
children,
and
so
we've.
We
do
a
lot
of
work
and
there's
a
long
history
in
leads
of
us
doing
work
around
healthy
holidays,
so
that
was
funded
last
year
through
dfe,
and
we
got
3.8
million
pounds
to
deliver
programmes
over
easter
christmas
and
the
summer
that's
been
extended
now,
so
the
funding
slightly
reduced.
E
So,
just
to
give
you
a
feel
for
over
christmas,
we
had
44
schools,
42
third
sector
organizations
and
12
community
hubs,
all
who
delivered
and
some
form
of
healthy
holiday
activity
like
say
we're
doing
the
christmas
evaluation
on
that
now
in
terms
of
test
and
trace
support
scheme,
that's
the
self-isolation
payments
scheme
and
again
there's
been
about
seven
and
a
half
million
there.
E
We've
there's
been
over
17
000
applications
administered
by
the
benefits
service
on
that,
and
we
do
well
with
there's
a
main
screen,
which
I
think
I've
mentioned
before
and
a
discretionary
scheme.
Our
discretionary
scheme
is,
is
very
flexible,
so
on
average
nationally
about
33
of
applications
are
successful,
whereas
in
leeds
it's
58.
E
So
we
do.
We
do
well
in
terms
of
administering
and
providing
support
through
through
that
scheme
and
that's
in
place
now
until
the
end
of
march
and
no
news
yet
whether
that
will
be
extended
beyond
that
period
of
time.
But
we
we
know
that,
alongside
that,
we
get
self-isolation
practical
support
fund.
So
this
is
where
people
are
being
asked
to
self-isolate.
E
That
work,
which
has
been
really
successful
and
we've
also
provided
some
funded
through
volunteer
action,
leads
and
they
manage
that
community
care
hub
network
and
they're
going
to
do
some
research
and
evaluation
of
the
scheme.
So
once
we
know
obviously
that
we'll
we'll
feed
that
into
what
we
do,
I
suppose
the
big
area
is
the
the
various
covid
grants.
So
these
are
funding
that
we've
received
from
dwp
there's
largely
there's
been
three
and
to
get
together
sort
of
related,
but
unrelated
in
the
game
that
separate
you
just
got
separate
requirements.
E
There
was
the
winter
support
grant
that
we
got
originally,
then
it
that
then
there
was
the
local
support
grant
and
recently
the
household
support
grant,
which
is
the
one
we're
currently
administering
and
that's
true,
and
that's
for
spending
between
october
and
the
end
of
march
this
year,
and
so
that's
overall
across
all
of
those
three
schemes
we've
had
just
over
14
million
and
fundamentally
that's
been
used
to
provide
food
support
by
school.
So
we've
used
a
lot
of
that
money
to
do
free
school
meals
during
the
holidays
and
half
term
holidays.
E
So
we've
reached
33
000
children
have
had
vouchers
or
hampers.
Certainly
the
beginning
hampers
also
100,
now
vouchers
that's
administered
by
the
schools,
and
we
provide
that
to
free
school
meal.
Children
we
provide
it.
E
We
also
give
an
additional
10
schools
to
provide
to
families
who
they
feel
are
vulnerable
who,
but
who
may
not
be
eligible
for
free
school
meals
and
for
any
any
children
who
have
or
families
who've
got
no
recourse
to
public
funds,
and
we
also
use
that
money
to
support
families
and
with
children
aged
not
for
who
who
don't
even
not
don't
get
free
school
meals
so
we've
and
provided
that
that's
over
5000
children
in
the
city
and
obviously
we
support
care
leavers
as
well.
E
E
E
I
suppose
the
the
issue
that
we
have
with
this
is
welcome,
as
it
is,
and
it's
been
very
welcome
over
the
last
couple
of
years
is
it
is
short
term,
and
often
we
don't
we're
not
getting
that
money
or
we
don't
find
out
about
that
money
until
quite
late
afterwards.
E
So
it's
we're
very
reactionary
around
it,
and
I
know
the
government
are
looking
now
at
certainly
welfare
support
and
whether
or
not
there's
going
to
be
a
more
sustainable
amount
of
money
put
into
that
going
forward,
which
would
be
very
welcomed
but
and
the
way
operate.
The
way
it's
operated
through
through
these
packages
has
been
quite
difficult
to
administer
so
just
moving
on
quickly
in
terms
of
welfare
and
benefit
activity.
E
Again,
that's
covered
their
free
school
meals,
obviously
that
service
administer,
who
is
eligible
for
free
school
meals
and
there's
been
almost
10
increase
in
that
in
that
number
compared
to
compared
to
last
year
in
terms
of
housing
benefits,
and
this
is
as
of
september
last
year.
E
The
case
load
is
just
short,
37,
000
of
which
just
over
22
are
of
working
age
that
obviously
housing
benefit
claims
have
reduced
by
nearly
22
and
a
half
thousand,
since
the
rollout
of
uc
full
service
began
in
october
2018,
and
so
that
we
have
seen
that
it's
in
that
reduction.
E
Obviously,
we
still
get
people
claiming
for
council
tax
support
and
free
school
meals
and
through
that
which
is
still
administered
by
us
in
terms
of
counter
tax
support.
We
we
actually
run
two
schemes.
We
run
a
local,
we
run
a
the
sort
of
legacy
scheme
that
was
introduced
a
good
few
years
ago,
and
then
we,
we
introduced
a
universal
credit
council
tax
support
scheme
when
universal
credit
was
rolled
out.
E
So
there's
been
a
small
drop
in
numbers
there
from
66,
just
over
66
000
to
just
over
64
and
a
half
thousand,
and
so
we
are
continue
to
to
administer
our
counter
tax
support
scheme.
It's
something
that
we
review
every
year
in
terms
of
welfare
rights,
the
number
of
clients
has
increased
and
from
12
just
over
12
to
4,
just
over
14
000
and
obviously
that's
a
reflection,
as
you
would
imagine,
of
increasing
demand
and
then
just
a
final
slide
from
me
on
reducing
into
poverty
associated
with
food
and
insecurity.
E
And,
as
that
said,
they're
one
in
ten
adults
and
one
in
five
children
in
the
uk
experience
some
sort
of
food
and
insecurity,
like
I've
mentioned
through
the
community
care
hubs
and
during
covid
we
set
up
a
emergency
food
process
and
that
existed
alongside
the
sort
of
pre-existing
city-wide
network,
which
was
very
already
very
comprehensive,
and
that
did
a
significant
amount.
As
I
said,
I
think
I
said
before:
150
160
000
food
parcels
or
whatever
during
2021.
E
We
continued
with
that
provide
support
through
the
care
hubs,
but
also
we
provided
funding
to
the
care
hubs
to
work
with
individuals
and
families
to
get
them
off
that
dependency
of
food
and
to
provide
different
routes
and
to
tackle
their
food
so
linking
very
much
in
with
the
existing
infrastructure.
E
So
there
were
in
terms
of
the
food
banks,
but
also
things
like
the
various
kitchens
that
were
set
up
by
the
community
care
hubs
and-
and
things
like
that,
so
we're
very
much
focused
on
that.
E
We
obviously
work
in
partnership
with
yorkshire
leads
food
aid
network
and
food.
Wise
leads,
and
it's
just
just
highlighting
there-
the
work
of
fair
share,
who
support
124
front
line
organizations
in
leeds
and
provided
over
540
000
tons
of
food
in
2021
and
that
contributed
to
1.28
million
meals
and
supplied
in
2021,
and
just
I'm
sure
some
members
are
aware
just
in
response
to
this
increased
activity
around
food
insecurity.
There's
a
leeds
food
and
security
task
force.
E
So
that's
it
from
from
the
council's
perspective
perspective
of
I
can
now
handle
rebecca.
If
that's
okay,.
N
Thank
you
lee
so
to
provide
a
national
update
during
pandemic.
The
plan
for
jobs
was
obviously
rolled
out
across
the
country
nationally
and
part
of
the
plan
for
jobs
was
the
introduction
of
the
new
youth
employability
work
coach.
So
this
is
where
they
are
out
there
in
the
community,
as
well
as
job
centres,
supporting
some
of
our
harder
to
help
young
people
and
working
with
customers
aged
16
to
24.
N
So
that's
a
national
role
within
leeds
and
that
team
consists
of
seven
youth,
employability,
coaches,
the
restart
program
there
to
support
some
of
our
customers
affected
by
the
kobit
19
pandemic,
who've,
not
sustained
employment
within
nine
months,
the
first
nine
months
locally
within
leeds.
We
have
had
over
2000
staff
on
the
restart
program.
So
that's
customers
on
universal
credit
accessing
that
help
to
restart
conditionality,
has
recently
been
reintroduced
across
all
our
heritage
benefits.
N
We
have
no
further
update
for
you
in
connection
with
managed
migration
or
the
reintroduction
of
the
pilot
that
was
running
in
harrogate
and
also
as
part
of
and
plan
for
jobs
was
the
youth
hubs
that
was
introduced
and
again
within
leeds
we've
got
one
of
those
that
have
opened
and
we
have
a
complex
needs,
youth
hub
due
to
open
shortly.
We
just
got
the
risk
assessment
started
with
that.
So
there's
two
youth
hubs
with
leads
in
connection
with
a
local
update.
N
We've
continued
to
work
with
all
our
partners
and
obviously
adapt
the
needs
and
to
a
changing
customer
base,
and
I
think
it's
important
to
stress
that
our
job
centers
did
remain
open
during
the
whole
of
the
pandemic.
It
was
a
different
service
for
the
majority
of
our
customers,
but
our
most
vulnerable
and
we're
always
able
to
still
be
seen
face
to
face.
N
We
have
procured
a
local
provision
to
support
some
of
our
individuals
and
just
some
examples
of
their
listed
on
there.
Domestic
violence,
support
for
our
prison
leavers
and
customers
requiring
support
with
substance
abuse
and
mental
health,
social
justice
team.
I'm
really
hoping
that
you're
also
familiar
with
the
lead
social
justice
team.
It's
been
well
established
across
the
city
since
2014.
N
That's
the
team
that
work
out
there
in
the
community
in
partner
settings,
so
in
effect
it's
taking
the
job
centre
to
the
community,
supporting
some
of
our
most
vulnerable
in
that
multi-agency,
wrap
around
support
that
has
continued
to
be
at
the
far
front,
supporting
our
most
used
most
vulnerable.
N
N
What
we've
also
done
as
well
across
the
city
is
introduced
a
specialism
in
connection
with
our
prison
leavers
across
each
job
centre
in
leeds
it
is
actually
a
west
yorkshire
initiative
and
that's
actually
an
alliance
that
I'm
chairing
and
rolling
out,
as
I
have
responsibility
for
prison
work,
coaches,
but
that's
tied
up
really
well
with
the
social
justice
and
the
yak
team,
as
well
as
other
partners
and
stakeholders
as
well.
N
Co-Location
working
arrangements
with
staff
from
housing
leads
continuing
the
escalation
process
for
some
of
you
who
may
be
familiar
with
colleagues
that
will
par
heavily
in
the
partnership
team
of
dwp
and
since
moved
on
and
nameless
I'm
in
bets.
N
The
city
centre
in
the
east
leeds
is
specializing
in
our
youth
unemployment,
but
does
still
have
the
facility
for
some
other
customers
and
the
kirksteal
tempeh
job
centre
is
for
our
self-employed
customers
and
we've
continued
to
pay
90
of
their
customers,
the
universal
credit
and
infor,
which
I
think
it
is
testament
to
how
challenging
things
have
been
for
us
as
well
and
I'm
100.
Thank
you.
I
Thank
you,
so
I
think
in
terms
of
the
advice
sector,
as
has
been
described,
you
know
what
our
experiences
as
as
others
have
reflected
on
we're,
seeing
more
people
being
pushed
into
poverty
during
the
pandemic
and
people
in
more
and
more
difficult
circumstances.
I
We
did
campaign
for
the
20
pound
uplift
for
universal
credit
to
be
maintained,
but
unfortunately
that
was
withdrawn
and
that
has
had
a
very
severe
effect
on
on
the
universal
credit
claimants
and
we're
still
pushing
for
that
to
be
reintroduced
and
one
of
the
things
more
recently.
As
lee
mentioned,
a
number
of
measures
were
put
in
place
and
there
were
a
number
of
measures
that
meant
you
know
there
was
some
relief
for
people
claiming
benefits
in
the
work
assessments
where
it's
suspended
and
so
on.
As
those
things
are
being
reintroduced.
I
We
have,
for
example,
seen
a
big
resurgence
in
demand
for
people
from
people
in
relation
to
personal
independence,
payment
claims,
and
we
just
see
time
and
time
again,
people
who
their
claims
are
turned
down.
Their
appeals
are
turned
down
and
it's
it's
their
third
appeal
where
actually
they
get
an
award
of
payment,
and
you
see
people
then
awarded
thousands
of
pounds
in
back
payments,
which
is
it
you
know,
is
quite
distressing
because
those
are
actually
very
vulnerable
people
who
should
have
had
that
money.
I
You
know
from
the
start,
but
are
forced
to
go
through
a
very
lengthy
process.
So
it's
disappointing
to
see
that
that
kind
of
coming
back
again,
fuel
poverty
has
been
mentioned.
Obviously
we're
all
aware
that
that's
becoming
increasingly
an
issue
again
we're
calling
for
the
benefits
up
rate,
it's
being
they're,
being
operated
at
three
percent.
I
We
think
that
that
should
be
six
percent,
which
is
in
line
with
more
current
rate
of
inflation,
and
also
that
the
warm
home
discount
and
other
schemes
should
be
extended
to
include
more
people
in
that
at
citizens
of
iceland,
we've
been
working
with
north
and
powergrid
for
a
number
of
years.
I
They
fund
us
to
provide
advice
specifically
around
fuel
issues
and
fuel
poverty,
that's
actually
being
extended.
So
next
month
we
will
be
offering
a
free
phone
helpline
for
west
yorkshire,
particularly
around
fuel
advice
and
fuel
poverty,
which
is
you
know,
we're
very
grateful
to
northern
power
grid
for
their
support.
On
that.
I
I
The
contracts
for
debt
advice
at
the
end
of
last
year,
and
basically
right
at
the
11th
hour
in
december,
they
announced
that
they
were
suspending
part
of
that
process,
so
face-to-face
services
are
for
the
moment
carrying
on
as
before,
but
there
will
still
be
a
move
to
a
national
telephone
and
digital
service.
So
most
of
that
advice
nationally,
it
will
go
to
that
telephone
and
digital
service
and
we're
waiting
for
an
announcement
from
money
and
pension
service.
I
We've
seen
quite
a
lot
of
staff
leave
as
a
result
of
the
disruption.
It
was
clearly
a
very
disruptive
time
and
it
does
mean
nationally
there's
reduced
capacity,
because
people
have
simply
voted
with
their
feet.
Given
the
level
of
uncertainty,
helped
claim
the
service
that
supports
people
with
universal
credit
claims
similarly
has
gone
through
a
tendering
process,
and
that
is
also
moving
to
a
national
telephone
and
digital
service.
So
there
will
no
longer
be
a
local
face-to-face
provision
around
that
I'll
leave
it
there
happy
to
take
any
questions.
E
Thank
you
both
so
just
in
in
terms
of
a
very
sharp
conclusion.
Obviously,
as
I
mentioned
at
the
beginning,
we
have
got
a
history
of
strong
partnership
working
in
in
the
city
and
and
that
continues
to
underpin
the
strategy.
We
take
around
sort
of
financial
inclusion
and
tackling
poverty,
and
it
did
obviously
put
us
in
a
good
position
and
at
the
beginning
of
the
pandemic,
to
respond,
because
a
number
of
the
things
that
we
had
when
we
put
in
place
during
covid
were
were
things
that
were
already
there
or
the
infrastructure.
E
Was
there
and,
and
things
like
that,
so
we
we
could
do
that.
But,
as
colleagues
have
reflected
on
you
know,
the
demand
in
the
city
is
increasing,
for
support,
advice,
etc
and-
and
that's
probably
only
likely
to
continue
so,
even
though
you
know
we
do
have
a
really
good
approach
in
leeds.
We
have
some
great
working
relationships.
We
have
some
great
services
in
place.
E
The
reality
is,
it's
probably
not
enough,
and
if
I
reflect
back
to
that
point,
I
made
at
the
beginning
about
the
resilience
issue
and
and
and
how
relatively
small
scale
changes
can
impact
impact
on
people's
and
it's,
I
think
you
know
even
jrf.
E
You
know
they've
said
that
we
probably
need
to
rethink
the
support,
and
you
know
it's
even
though
it's
early
days
that
you
know
there
is
talk,
certainly
coming
out
of
government
around
looking
at
welfare
support
and
how
that
might
be
different,
which
is
to
be
to
be
welcome.
But
I
do
think
you
know
there
is
fairly
good,
well,
very
good
evidence
to
suggest
that
we
do
need
to
think
about
a
different
approach
in
a
different,
a
different
model.
E
E
And
now,
but
you
know,
we
will
continue
to
do
the
work
that
we
that
we
do
and
obviously
we'll
bring
that
in
back
into
scrutiny
and
for
for
comment
for
your
comment
when,
as
and
when
that
gets
gets,
developed,
we're
happy
to
open
it
up
for
questions.
I
Thank
you
chair.
Thank
you
for
that
really
useful
and
interesting
report
very
saddening,
as
well
like
seeing
the
the
the
sort
of
breadth
of
desperation
to
be
honest
like
with
especially
with
the
I
know.
I
know
from
casework
and
stuff
the
the
20,
the
20
pound
cur
in
universal
credit,
is
really
really
not
people
for
six,
just
a
few
really
quick
ones.
I
So
the
food
insecure
in
in
security
task
force,
you
were,
you
were
saying
that
it
was
going
to
be
strategic,
but
in
like
in
terms
of
the
in
terms
of
like
the
the
impacts
that
that
could
be
done.
Could
like
food.
Pantries,
basically,
is
what
I'm
saying
can
we
get?
I
Can
we
get
some
kind
of
coordinated
food
pantries
sorted
out
rather
than
the
food
bank
model,
because
it's
working
very
very
well
like
the
the
ones
that
have
been
set
up
sort
of
organically,
but
then
we've
we've
got
a
fair
few
areas
where
there
isn't
the
local
capacity
to
set
them
up,
and
it
it
gives
people.
I
You
know
there's
not
as
much
stigma
surrounding
them,
and
I
just
I
just
feel
that
it
would
be
a
really
good
way
to
move
forward,
though
it's
not
really
strategic,
it's
operational
but
anyway.
I
Secondly,
the
help
to
claim
I'm
just
wondering
if
you
know
if
there
was
an
equality
impact
assessment
done
when
that
when
that
decision
was
taken,
because
it's
just
like
honestly,
I
think
that's
disgraceful
the
amount
of
people
that
have
very
very
complex
paperwork
and
need
a
lot
of
assistance
to
to
sort
through
that
paperwork.
I
mean
people
who
turn
up
to
the
citizens
advice
with
unopened
letters
that
I
know
that
your
your
staff
and
and
team
will
be
helping
them
open
them,
and
I
can't
I
can't
cope.
I'm
so
sorry
light.
I
E
We,
as
I
think
I
mentioned,
we
provided
some
funding
to
the
community
care,
hope
network
to
develop
the
sort
of
food,
and
you
know
the
that
sort
of
food
pantry
provision,
but
that's
something
that
the
task
force
is
certainly
geared
up
and
there's
one
particular
work
stream,
which
is
very
much
around
the
sort
of
the
the
tackling
food
insecurity
area.
So
we
would
be
looking
at
that
and
yeah.
I
mean
anything
that
we,
you
know
food.
E
Their
policy
is
not
to
to
do
that,
so
we
are
working
with
them
on
a
pilot
like
the
cash
grants,
so
we
actually
provide
money
to
people
rather
than
food
packs,
because
it
obviously
from
a
dignity
perspective
and
all
of
those
it's
much
better,
and
to
do
that,
so
there's
those
things
and
hopefully
they
will
grow
and
become
much
more
across
the
city.
But
yeah
in
terms
of
the
sort
of
food
pantry
model
and
things
like
that.
That's
definitely
a
an
ambition
that
we
have
so
I'll.
Let
dan
do
the
health
and
claim.
I
Yep,
so
in
terms
of
help
to
claim,
I
know
that
citizens
advice
nationally
throughout
the
whole
process
have
argued
that
face-to-face
advice
should
be
retained,
they've
done
throughout
that,
through
the
initial
consultation
and
and
during
the
actual
process.
Ultimately,
if
you're,
you
know,
if
you're
bidding
for
the
work
you
have
to
bid
for
what's
what's
on
offer,
so
that's
that's
what
you
know.
That's
the
position
you're
left
with.
I
believe
that
that
a
challenge
has
gone
in
about
to
my
knowledge
and
the
quality
assessment
hasn't
happened.
I
Well,
I
think
the
question
was
asked
whether
an
equality
assessment
had
been
made,
and
I
don't
think
an
answer
has
been
provided
so
that
you
have
to
read
into
that.
What
what
you
will,
but,
as
things
stand,
you
know,
that's
the
funding.
That's
that's
forthcoming
for
that
national
service.
To
be
fair,
I
have
to
acknowledge
you
know:
we've
been
delivering
telephone
and
digital
for
the
last
couple
of
years
to
be
fair.
You
know,
while
we've
been
in
this
situation,
but
I
think
as
a
permanent
solution.
I
Thanks
for
that
yeah,
I
I
agree.
The
the
the
needs
to
be
a
face
to
face
right,
and
I
would
I'll
be
very,
very
interested
to
see
if
that
equality
impact
assessment
comes
back
has
been,
has
been
done
because,
like
I,
I
cannot
see
how
there
has
been
one
done
to
stop
that
really
important
service
anyway
I'll
shut
up.
Thank
you
for
all
your
hard
work.
C
Yeah
the
question
is
about.
We
have
had
those
community
hubs
and
we're
now
working
to
a
program
of
with
voluntary
action
leads
looking
at
anchor
organizations
to
continue
that
vital
and
important
work.
That's
been
done
in
our
most
inner
city
and
vulnerable
communities.
So
I'd
like
to
hear
something
about
how
that's
going
to
be
extendedly
to
to
look
at
that,
and
also
about
picking
up
on
the
point
that
councillor
brooks
has
made
about
food.
Pantries.
C
We've
now
got
a
number
of
food
clubs
operating
in
aries,
and
I
think
that's
a
a
really
good
model
that
we
can.
We
can
build
on
and
put
that
in
and
finally,
it
is
a
concern
to
me
about
vulnerable
people
with
special
educational
needs
and
mental
health
issues
that
how
are
they
going
to
cope
with
this
reduction
of
funding
and
the
withdrawal
of
the
the
the
help
and
support
to
benefits?
And
I
want
to
see
what
we're
doing
as
a
as
a
council
to
to
to
broker
that
that
approach.
E
Lee
yeah
in
terms
of
the
community
care
hubs,
as
I
said,
we've
provided
funding
through
covert
and
that
fund
that
what
we've
asked
of
that
funding
has
changed
throughout.
So
at
the
beginning,
it
was
very
much
around
direct
support.
E
We
actually
extend
so
it
carries
on
that
work,
but
we
also
provided
a
part
of
money
that
other
organizations
could
bid
for
to
become
sort
of
community
care
hub
by
you
know
light
but
also
take
on
on
that
work,
and
we
continue
to
do
that.
Just
in
terms
of
the
anchor
I
haven't
got
a
huge
and
I'm
happy.
E
In
fact,
then,
there's
a
report
coming
to
february
scrutiny
around
the
third
sector,
which
will
probably
cover
a
lot
of
the
work
around
community
care
hubs
and
the
anchor
network
so
that
that'll
come
and
to
next,
but
I
do
know
that
they've
set
up
now
a
network
group.
That's
me
that's
going
to
meet
on
a
regular
basis
and
I
think
there's
about
15
to
20
organizations
involved
in
in
that
to
take
it
forward,
but
the
I
think
the
the
legacy
of
the
community
care
hubs.
E
You
know,
I
think
you
will
feel
that
for
a
long
time
in
leeds,
because
I
think
it's
been
really
successful.
Okay,
thank
you,
sorry
and
yeah,
just
on
the
the
mental
health-
and
you
know
the
face-to-face
stuff.
Obviously.
Well,
as
diane
said,
we
had
issues
in
terms
of
debt
advice.
E
We
do
that
through
we've
done
that
through
maps
in
the
city
and
things
like
that,
and
we
have
our
jet,
the
council
commissions
its
advice
contract,
which
is
a
halt
for
a
whole
range
of
advice,
contract
which
leads
cab
deliver
on
on
on
our
behalf,
and
we
we
will
continue
to
that
to
do
that.
Obviously,
the
risk
and
the
threat
from
the
changes
to
maps
which
have
been
now
on
hold
or
whatever
delayed
shall
we
say
was
it-
was
a
risk
because
it
would
have
a
profound
impact
on.
E
You
know
the
face
to
face
that
advice
in
the
city
and
we
were,
and
we
will
continue
to
work,
to
deliver
to
think
through
a
solution
around
how
that
how
how
we
can
meet
that
ask,
but
I
can't
handle
how
to
say
it'll
be
easy
because
we
were,
we
were
relying
on
those
face-to-face
debt
advisors
to
do
a
lot
of
that
to
do
a
lot
of
that
work.
But
you
know
I
feel
fairly
confident
that
within
the
city
we
can
come
up
with
a
solution.
Whether
that
solution
is
enough
or
perfect.
E
I
don't
I
can't
I
can't
say,
but
we
don't
certainly
don't
want
to
lose
face-to-face
advice
because
for
those
people
who
have
complex
needs
or
things
like
that,
it's
so
vital,
and
we
know
that
through
our
own
welfare
rights
unit
and
things
like
that,
how
important
that
help
and
support
can
be
in
terms
of
you
know,.
A
Okay
outcomes.
Thank
you.
Anyone
to
add
anything:
nope,
okay,
so
council
richie,
then
council,
charlewood.
J
Thank
you,
my
questions
about
the
impact
of
sanctions
on
that
claimant
and
then
the
the
knock-on
effect
on
our
local
welfare
support
scheme.
Do
you
think
that
some
of
them,
some
sanctions,
are
too
punitive?
And
you
know
again,
we
only
have
one
side
of
the
story,
but
I
hear
of
people
who
don't
have
any
phone
credit,
so
they're
not
picking
up
calls,
hence
missing
appointments.
J
I
witnessed
I'm
going
back
a
few
years,
someone
who
was
asked
to
attend
the
meeting
like
they
did
next
day
and
he
had
care
and
responsibilities
and
they
were
told
if
you
don't
you'll,
be
sanctioned.
He
ended
up
walking
out.
So
I
assume
he
got
sanctioned
that
was
a
few
years
ago,
but
that
stuck
with
me
for
a
long
time.
So
that's
the
first
question.
J
The
second
question
you,
you
talked
about
a
lot
of
support
schemes,
job
creation
schemes
and
what
have
you
like,
kickstart
and
other
groups?
I
know
bid
for
lots,
big
money
contracts
to
help
support
vulnerable
people
into
work.
Do
you
have
targets
for
outcomes
and
if
they're
not
met,
are
there
any
penalties?
Do
you
switch
to
organizations?
Perhaps
that
have
had
a
better
track
record,
so
I
know
prince's
trust,
claim
at
70
odd
percent
of
having
the
past
of
getting
people
into
work.
J
N
Thank
you
so,
in
connection
with
your
first
question
regarding
sanctions,
there
is
a
very
strict
process
in
place
regarding
sanctions
and
we
have
to
notify
the
customer
well
in
advance,
which
is
48
hours
at
the
moment
of
an
expectation
to
attend
an
interview.
N
Telephone
interviews
are
not
sanctionable.
It's
face-to-face
appointments,
the
next
part
of
the
process.
N
So
what
should
happen
is
so
the
process
that's
happening
at
the
moment
is
the
given
48
hours
notice,
at
least,
but
it
should
be
happening
so
at
the
moment,
the
regime
that
we
are
trying
to
work
and
I'm
not
saying
that
it's
happening
all
of
the
time
is
in
the
regime,
is
the
first
13
weeks
of
a
customer
claiming
on
universal
credit
in
the
our
work
related
regime
is
that
we
will
ask
them
to
attend
weekly
for
the
first
13
weeks.
N
N
The
third
stage
is,
if
they
do
fail
to
attend
and
they
haven't
notified
us
by
telephone
or
in
their
journal,
is
that
we
go
out
to
him
and
we
set
put
a
message
on
and
ask
for
the
reasons
why
they
were
unable
to
attend,
and
that
takes
so
many
days
for
that
to
come
back
to
us.
I
do
believe
it's
seven
days,
but
I
will
double
check
that
for
you.
If,
at
that
point
we
still
have
no
contact.
N
There
has
to
be
a
case
conference
between
that
work,
coach
and
the
next
grade
to
ensure
that
have
we
explored
every
possible
avenue
regarding
vulnerabilities
before
we
even
consider
referring
it
for
a
sanction.
So
it's
a
very
in-depth
process
sanctions.
I
completely
accept
that
they
are
exceptionally
distressing
for
our
customers.
N
I
think
the
key
message
for
me
to
get
out
there
regarding
the
sanctions
is
the
numbers,
and
these
are
a
little
bit
out
of
date,
because
obviously
we
have
been
without
the
conditionality
process
for
quite
a
long
time.
During
pandemic,
at
the
last
check,
it
was
not
0.73
of
our
customers
within
leads
that
had
actually
had
a
sanction
imposed
and
as
soon
as
we
can
get
that
engagement,
then
the
sanction
can
be
lifted.
So
I
just
wanted
to
point
out.
There
is
a
real,
strict
process
in
place
regarding
us
getting
to
the
sanction.
N
The
actual
sanction
stage.
Does
that
answer
your
question.
J
Well,
it
does
answer
the
question
yeah,
but
you
know
look.
We
only
get
one
side
of
the
story,
but
when
you
get
them
on
a
friday
evening,
we're
struggling
as
to
what
we
can
help
and
it
puts
a
hell
of
a
lot
of
pressure
because
at
the
end
of
the
day,
somebody's
going
to
pick
up
the
pieces,
you
know
whether
it's
providing
a
food
sample
or
an
emergency
token.
And
what
have
you
and
I
just
but
yeah
you've
provided
the
answers.
J
N
By
all
means-
and
individual
cases
definitely
send
on
become
confidentiality
could
potentially
be
an
issue,
but
certainly
I
can
ensure
that
that
process
has
been
followed
accurately.
I
am
confident
that
before
it
will
get
to
a
decision
maker,
so
all
those
steps
it's
gone
through,
they
revisit
each
of
the
steps
as
well
before
they
will
even
consider
so
everything
that's
taken
place
locally.
If
did
we
give
enough
notification?
Did
we
arrange
the
call
beforehand?
Have
we
gone
out
and
contacted
them?
N
J
So
there's
a
lot
of
big
money
contracts.
The
government
provide
big
money
contracts
to
organizations
to
help
people
in
the
work.
Those
have
been
out
of
work
for
a
long
time
and
there's-
and
I
know
from
previous
reports.
Different
organizations
seem
to
have
different
success
rates
and
getting
people
into
work.
Dwpi
job
center
used
to
be
bottom
of
the
pile
and
which
is
probably
why
you,
you,
commission,
other
organizations
to
support
people,
but
what
I'm
saying
is
obviously
give
us
a
long
list
of
what
you're
doing
do
we
have
outcomes
for
them?
J
N
K
Yeah
I'd
first
of
all
like
to
say
thank
you
for
all
the
work
you
do
in
all
the
departments,
including
the
dwp,
but
I
think
the
biggest
issue
really
is
the
fuel
crisis
and
the
cost
of
living
crisis.
And
what
worries
me
is
that
the
government's
been
very
slow
with
the
energy
companies
to
do
anything
about
it
and
when
we
are
one
of
the
fifth
and
maybe
the
fifth
richest
country
in
the
world
and
at
the
same
time,
the
north
sea
oil
companies
are
making
massive
profits.
K
Even
british
gas
and
centrica
are
making
enormous
profits
and
paying
their
ceos
lots
of
money
and
the
shareholders
still.
So.
What
worries
me
is
that
how
it
all
affects
people
you
know
in
within
leads
in
particular
people
who
are
on
prepayment
prepayment
meters
and
are
we
in
touch
with
those
people
who
are
on
pre-paint
meters
because
they
are
going
to
self-disconnect,
potentially
because
they
have
that
choice
between
heating
and
eating?
K
And
so
issues
like
increasing
the
warm
home
discount
that
will
affect
people
or
help
people
who
are
on
who
need
help
with
their
electricity
bills.
But
the
warm
home
discount
generally
doesn't
affect
people
doesn't
help
people
on
that
with
their
gas
bills.
K
So,
even
if
we
increase
the
warm
home
discount
to
300
pounds,
but
still
some
of
the
companies
don't
aren't
big
enough
or
haven't
got
the
resources
to
fund
fund
the
warm
home
discount.
So
that's
one
night,
one
issue.
K
The
second
issue
is
about
the
the
debt.
What's
happened
with
the
money
advice
project
in
terms
of
like
reducing
the
amount
of
face-to-face
debt
advice,
and
I
just
I
think
it's
a
short-term
solution
that
the
government's
come
up
to
try
and
save
money,
but
in
the
long
term,
you're
losing
lots
of
experienced
debt
advisors
and
that's
diminishing
the
resources
that
are
available
to
to
the
city.
A
A
scrutiny
perspective
it's
been
heard
and
I
think
we
can
try
and
get
something
done
about
it
as
a
scrutiny
board
to
try
and
get
a
working
group
or
something
and
by
working
with
the
executive
member.
We
can
probably
move
that
forward,
but
into
specifically,
if
you
want
to
answer
any
of
the
specifics.
E
Yeah,
just
on
the
the
fuel
position,
I
mean
in
terms
of
what
we
do
as
a
council
of
anybody
who
who
comes
in
contact,
who
rings
that
either
through
local
welfare
support
or
something
we
will
work
with
them.
We
have
a
contract
with
green
doctors,
so
we
can
provide
sort
of
fuel
support,
but
we
also
refer
them
to
green
doctors
who
work
with
them
to
provide
different
and
that's
a
really
good
solution.
E
As
I
said,
we
are
using
some
of
the
household
support
fund
to
provide
a
fuel
payment
to
individuals
and
families
on
council
tax
support.
You
know,
and
we
do
that,
but
you
know
the
reality
is,
and
I
think
there's
a
you
know,
another
change
due
in
april.
Is
it
with
the
cap,
and
you
know,
there's
going
to
be
a
big,
it's
going
to
be
a
big
change
and
it
isn't
in
it
it's
interest.
The
fuel
outside
is
driving
costs
in
local
wealth.
E
A
I'm
talking
to
myself
that's
nothing
unusual
in
that
is
that
at
least
so
my
wife
will
say.
As
I
said,
I
was
wanting
to
thank
joe
roland
for
the
work
that
she's
been
doing
over
the
years
in
terms
of
moving
this
forward
and
also
to
nick
morgan
who's.
The
chapel
town
cab
he's
not
been
able
to
come
today
because
of
the
limits
we've
put
on,
but
he
is
watching
the
the
webcast
and
also
amy
porter
the
policy
officer
who
is
responsible
for
authoring
the
majority
of
this
report.
A
But
there
is
a
team
of
people
behind
here
and
an
example
of
that
was
yesterday.
I
attended
a
webinar
organized
by
groundwork
on
helping
residents
with
energy
costs
and
they
specifically
mentioned
the
work
that
leeds
city
council
was
doing
to
try
and
help
people
as
an
exemplar
on
the
way
forward.
So
I
think
we
are
served
by
very
high
quality
officers.
A
I
am
making
no
comment
about
the
dwp,
as
my
wife
is
a
member
of
ewp
and
I'll
get
condemned,
no
matter
what
I
say
and
as
far
as
the
cap
is
concerned,
we
know
we
are
well
served
by
the
cab
as
well.
A
J
C
I
I'll
be
brief.
Chair.
Thank
you.
I
think
what
I
was
going
to
say.
In
conclusion,
lee
said
in
his
conclusion,
after
the
presentation
which
you
know
yes,
we
are
held
as
an
exemplar
and
I
think,
looking
into
both
the
presentation
and
the
the
more
in-depth
report,
we
can
see
why
we
were
able
to
respond
as
a
city
as
we
did
because
of
the
relationships
that
were
already
embedded
across
the
city.
C
The
team
always
reacts
in
a
positive
way.
You
know
they
come
up
with
problems
and
issues
that
they
have
to
react
to
quickly.
C
Grants
come
in
and
change
rules
change
and
they
always
react
really
positively
and
I'd
like
to
thank
our
partners.
But
these
teams
shall
we
say
because,
as
I've
said,
they
always
react
positively
not
just
to
what
they
have
to
deal
with
day
in
day
out,
but
I
think
to
members
as
well-
and
I
think
that's
come
through
today
with
the
comments
that
have
been
made
and
I
think
it
shows
through
in
the
passion
and
the
compassion
that
they
show
when
they
are
dealing
with
these
things.
So
I'd
like
to
say
thank
you.
C
A
So,
simon
yeah,
instead,
we
were
going
to
get
a
presentation,
but
in
instead
simon
who
will
introduce
himself
is
just
going
to
briefly
outline
and
then
ask
you
for
your
views.
L
Well
afternoon,
everybody
sorry
about
this
rather
rushed
item.
The
best
city
ambition
is.
L
Is
just
finished,
its
public
consultation
phase,
so
just
before
christmas
executive
board
considered
the
draft
better
ambition,
which
is
a
a
refreshed
look
at
the
overarching
strategy,
strategic
direction
of
the
city
which
is
intended
to
build
on
primarily
on
the
experience
of
the
last
18
months.
I
guess,
with
the
pandemic
and
what
we've
learned
from
increased
partnership
working.
What
we've
learned
from
pooling
work,
pooling
resources
and
shared
priorities
with
partners,
but
also
a
stronger
engagement
with
communities.
L
It's
also
an
opportunity
to
kind
of
consolidate
a
whole
range
of
strategies
that
exist
around
inclusive
growth,
health
and
well-being
and
climate
change
and
we've
just
last
thursday,
the
kind
of
public
consultation
finished.
We
had
280
responses,
overwhelmingly
positive,
both
in
terms
of
the
direction
of
what
we're
trying
to
do,
but
also
in
terms
of
the
detail.
L
That
said,
I
think
some
of
the
things
that
have
come
out
strongly,
both
in
terms
of
the
conversations
that
I
think
many
of
you
are
engaged
with
community
committees
prior
to
the
drafting,
but
also
what
we've
got
from
the
consultation
feedback
is
along
the
lines
of
making
sure
that
this
city
ambition
influences
and
directs.
But
it
also
responds
to
local
issues
on
the
ground.
I
mean
that
was
probably
the
biggest
thing
that
came
out
of
it.
L
I
guess
the
only
other
things
I
would
pull
out
is
that
it
does
focus
on
the
three
pillars.
It
is
about
a
high
level
document
that
is
then
designed
to
both
influence
and
respond
to
partner
priorities,
other
strategies
and
relationships
with
with
with
communities,
but
also
we've
spent
quite
a
lot
of
time,
trying
to
explain
about
how
we're
going
to
work
as
well
as
what
we're
going
to
try
and
work
towards
so
coke
production
with
communities,
strong
partnership,
working
evidence
based
on
this
issue
about
making
a
reality
a
local
level-
all
features
strongly.
L
L
How
does
it
link
to
the
locality
review
and
the
neighborhood
neighboring
communities
review,
we'll
we'll
need
to
review
strategies
and
probably
of
most
interest
well
of
of
particular
interest
to
this
board
will
be
we
intend
to
have
a
transitional
year
in
2020,
but
actually
overhaul
the
performance
framework
in
light
of
the
city,
ambition
I'll
pause
their
chair.
Thank
you
very
much.
A
Any
specific
questions
I
mean,
I
accept
that
most
of
us
have
probably
had
at
least
our
community
committee
and
on
a
number
of
other
committees
that
we
sit
on.
We've
also
heard
this:
what
date
do
you
have
to
get
our
the
scrutiny
board
responses
and,
by
the
end
of
this
month,
the
end
of
this
month
right
so
yeah
I'll
bring
in
cancer
jenkins
in
a
minute?
A
K
L
A
Certainly
know
that
counselor
wenner
is
going,
she
spoke
quite
a
length
at
the
adults
and
health
social
scrutiny
board
on
that
very
issues,
and
I
think
she's
I
was
out
at
the
time.
I
think
she
also
referred
to
it
as
well
at
the
last
council
meeting
so
councillor.
Wenner
is
well
leading
on
that
anybody.
Any
other
question:
counselor
howling
and
then
counselor
richie.
H
Very
minor
point:
I'm
aware
of
the
fact
that
the
issue
of
plain
english
and
council
reports
has
hit
media
in
a
big
way
in
the
last
couple
of
days.
You're
writing
on.
You
know
complex
difficult
stuff,
and
I
think
these
reports
are
very
well
written.
My
only
little
piece
of
feedback
would
be
just
a
little
bit
more
like
glossary.
An
explanation
of
the
key
terms
which
you
know
lay
people
will
not
necessarily
understand,
but
I
think
some
of
the
criticism
actually
is
is
rather
unjust
and
harsh
in
circumstances.
Thank
you.
J
Yeah,
it's
a
point.
I
raised
it.
Yesterday's
scrutiny
ball,
but
I
feel
so
strongly
about
it.
I'm
going
to
make
it
again
and
it's
it's
the
lack
of
mention
of
disabled
people
in
the
document
and
I
asked
yesterday
and
I'm
sure
becky
will
have
captured
it
about
a
commitment
to
the
social
model
of
disability.
L
D
Yes,
thank
you,
chair
just
to
go
back
to
the
matter
of
playing
english.
I
did
mention
this
at
the
last
scrutiny,
so
I'm
pleased
that
it
seems
as
if
some
works
going
on
to
do
with
that,
but
I
can
go
back
far
enough
to
remember
when
this
issue
was
raised
before
quite
a
few
years
ago,
and
simply
quite
a
bit
of
work
go
into
it,
and
this
was
in
general
to
do
with
with
the
council
on
reports,
various
scrutinies,
etc
and
then
some
of
our
other
over
time.
D
We
seem
to
go
back
in
a
lot
of
cases
to
writing
reports
etc
for
people
that
how
they
are
written
the
it
would
seem,
as
if
everybody's
just
supposed
to
understand
what
the
officer
is
talking
about
and
seems
to
forget
that
a
lot
of
the
reports
are
written
people,
the
the
public
can
request
them
like,
for
instance,
scrutiny,
but
whether
they
can
understand
them
or
not,
is
a
totally
different
matter.
D
A
good
way
to
do
this,
I
think,
is
to
just
to
ask
somebody
one
of
your
residents
right.
You
know,
can
you
understand
now
I
think
officers
need
to
think
a
bit
more
about
that.
Sometimes
even
counselors
might
have
come.
You
know
have
comments
on
how
they're
written
and
so
paul,
mr
and
mrs
smith,
out
there
he's
got
no
chance.
D
So
can
we
bear
that
in
mind?
I
know
that
I
know
officers
you
know
are
writing
stuff
within
their
own
understanding
and
quite
a
lot.
I've
gone
to
university
and
write
stuff,
presuming
that
they
are
writing
for
for
people.
That,
as
I
said,
can
automatically
understand
what
we're
talking
about,
but
I'd
like
to
include
the
public
more.
D
D
L
C
L
I
think
well,
I
think,
to
be
honest,
I
think
it's
you
know
it's
that
best
city
phrase
has
had.
Is
you
know
it's
had
some
some
history
hasn't
it.
So
I
think
it
was
an
issue
about.
There
was
a
there
was
a
there
was
a
strong
belief
that
we
should
retain
it,
because
that's
an
aspiration.
L
L
But
I
think
that's
certainly
something
we
probably
should
think
of
in
terms
of
revising
and
overhauling
the
performance
framework
which
would
which
would
follow
it
because,
again,
it's
more
of
a
a
perceptive
space
in
the
perception
that
we
want
to
be
perceived
as
the
best
city,
and
perhaps
we
need
to
break
that
down
and
think
about
what
that
means
and
what
are
the
markers
and
what
the
baselines
against
which
we
should.
We
should
measure
progress.
So
that's
something
we
need
to
think
about.
C
I
think
that's
essential
now
I
mean
if
it's
a
phrase
we've
had
for
a
while.
We
should
be
at
the
top,
and
I
know
leaderboards
that
we
do
get
occasionally.
I
don't
think
we've
ever
been
at
the
top
of
anything
close,
but
you
know
it's
just
it
does
sound
like
we
should
be
doing
everything
better
than
everyone
else.
Well,
certainly,
manchester
anyway,
thanks.
A
So
much
support
football
teams
that
will
never
get
near
the
top,
even
though
no
matter
what
so
but
we're
still,
we
still
represent
them,
but
no,
I
do
think.
Maybe
that
is
a
role
for
scrutiny.
We
heard
the
performance
report
today
and
so
I
think
we
need
to
look
at
the
role
of
scrutiny
and
making
sure
that
the
performance
reports
reflect
back
the
strategic
approach.
That's
in
this
and
the
same
goes
when
information
is
getting
passed
down
at
community
committee
level.
A
A
C
Thanks,
sir
sorry,
dad
just
sometimes
these
things
are
sort
of
designed
to
make
us
feel
good.
Aren't
they
and
like
we
like
this
language,
that
we
are
we're
going
to
be.
The
best
you
know,
gives
us
a
purpose,
and
it's
but
it'd
be
quite
nice,
and
it
would.
I
Come
to
connor's
point
about
now
in
the
future.
It's
just
thinking
reflect
on
what
you
were
saying
that
if
we
were
to
say
well,
you
know
birmingham
we're
really
good
at
x
and
we
want
to
be
better
than
that.
So
that's
our
ambition
and.
C
B
Sorry,
it's
just
following
on
from
that
point
because
there's
two
ways
of
looking
at
it.
So
we
can,
we
can
look
at
it
and
say
we
want
to
compare
ourselves
to
manchester
birmingham
sheffield
wherever
and
how
do
they
do
it?
And
how
can
we
be
better
or
we
can
look
at
it
from
the
perspective
of
our
residents
and
we
can
actually
say
how
do
you
feel
about
this?
B
What
would
you
like
to
see
and-
and
you
know,
really
try
and
engage
them,
because
we
do
these
consultations
and
out
of
an
enormous
city,
we
get
several
hundreds
of
responses
and
we
should
be
doing
much
much
better
and
we're
here
to
represent
the
city
we're
here
to
represent
our
residents,
for
we
need
to
engage
our
residents
and
we
need
to
really
listen
to
them
and
see
what
they
want
and
how
they
feel.
Because
if
we
say
we,
you
know
we
aspire
to
be
the
best
city,
then,
in
whose
eyes,
and
for
what
purpose.
L
Thank
you
and
thank
you
for
that.
Those
really
helpful
comments
and
input.
I
think
I'll,
take
these
away,
I'm
confident
that
we
can
respond
positively
and
ensure
that
we
take
them
into
account
and
play
it
back
to
you.
I
probably
would
the
other
thing
that
I
should
have
said
in
my
rather
rush
preamble
is
that
if
this
is
going
to
really
have
traction,
then
it's
its
influence
and
practical
influence
and
direction,
and
all
the
other
strategies
and
prioritizations
and
things
that
we
do
that
follow.
L
So
I
guess
I'm
saying
that
the
kind
of
a
ad
up
to
fingers
crossed
adaptation.
Adopting
the
best
city
ambition
in
february
by
council
is
almost
the
start
of
a
next
phase,
rather
than
the
end
of
it,
and
so
I'm
sure
we'll
be
coming
back
to
you
on
a
fairly
regular
basis
to
to
report
progress.
So
thank
you.