Microsoft 365 Community Power Platform, 20 Sep 2023

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From YouTube: AI Mixtape: Tips & Tricks with Power Virtual Agent all the Way!

Description

📺 In this 17 minute maker focused demo, Ralph shows how different options on how to customize Power Virtual Agents emphasizing the evergreen approach of the ever-evolving product. He delves into preview features to highlight interoperability of Power Virtual Agents with Power Apps and Power Automate and closes of with discussion the Power Platform Prompts gallery.

This demo is taken from the Microsoft Power Platform community call – August 2023 - 16th of August. Join the next call! Download recurrent invite from https://aka.ms/community/calls

✨ Presenter
Ralph Rivas (Sogeti) | https://twitter.com/bigpix2000

💡 Learn more about the Microsoft 365 & Power Platform community
• Microsoft 365 & Power Platform Unified Sample gallery - https://aka.ms/community/samples
• Microsoft 365 & Power Platform Community in YouTube - https://aka.ms/community/videos
• Microsoft 365 & Power Platform - http://aka.ms/community/home

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A

Foreign, let's do the slides, because we have the obligatory uh pay homage to the slides, because clippy came from there and you know all our Ami Masters are drawn from clippy, so really quickly, the uh the Master Seat I. Imagine are we going to share these at some point, you can take a picture instead of getting all the links over here of my of the QR code. To get my information. I won't go through this in any more detail. I think I'll leave it for the folks to follow up later.

A

But let me tell you what we're going to do we're going to play with some pieces that have something to do with GPT in one way, shape or form with PVA uh we're gonna and then we're gonna play some more we're gonna see what some custom uh optimization that we can perhaps do with PVA and some of the other uh friends in the Power Platform family, and uh then we take a rest. No, no! No! No we'll play some more.

A

We look for some more toys, there's actually some places where you can get more information and there's some topics that are probably good to know. When you're doing this stuff, so if you're looking at it either as a maker or anything else, he goes through uh and then we stop because well we got to stop at some point. Let's watch the time over here and we're doing. Okay, I imagine from 10 minutes from now somebody will be going. Beep beep beep get ready to stop.

A

Maybe if there are time for discussions and questions, we will see what we got. So let me stop over here and quickly go into play mode because we're going to go play all right. So um I have a big assumption over here. The big assumption is that folks have seen PVA the folks that are looking at this have seen it before. Maybe they've seen demos they've seen trials or anything else. You want to know more if you haven't, if you haven't tried it out yet the best way to go.

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Do it and here's your first tip go to learned at microsoft.com. You remember that AI challenge that I had earlier. Well, actually, it's good for several things: it's good to follow through and go and get introduced. If you're saying oh wow PVA, isn't that a very expensive thing to do, I will show you one of the uh the second tip. The second tip is most everybody can get a developer environment.

A

If you can't talk to your friendly friends at your organization and if you can't do that, there's we've there's a lot of links and you can look it up how to get your own death tenant and play with play with it by yourself. The first thing, of course, is to have your Dev environment, and you can play all the PVA stuff. I think that's the most major tips do not get stuck. Do not think that Lego I can't do it there, there's no stopping you.

A

I mean the only issue is if a feature is not available in your area potentially, and then to that note, uh a really quick another tip uh another tip for your PVA pieces over here is the fact that this is changing. Literally as we speak and I'm not kidding. This came out last night. I took a screenshot of it because it's out there sitting on the on the uh uh on the Twitter right now uh and uh where's that picture here. It is, let's bring it up.

A

It's a little bit blurry, but over here is a picture where they're showing this concept of plugins, which is coming soon to PVA, where literally it's a conversation, it's everything conversation starter pieces to go in ready to go uh gbt bits wherein no almost no work is done in this particular delegates. It's a banking example and it's all ready to go. This is not here when you go to the overview somewhere in there, you'll see a link that says, would you like to be in this preview?

A

Click on it and hopefully they'll give it to you just to give an idea that this stuff is happening all the time. So the first thing I do is I usually go to my overview and see if there's anything new, sometimes it'll, say: hey, here's a link. Would you like to try something out?

A

There's something new going on or you might see, on the top there's going to be a conference or something oh I, don't know some big conference in in Vegas I heard you might want to click on it and follow up so more tips, more tips going through all right. What is out of the box maybe more on the GPT side? Well, the one of them, uh that's obvious, when you're creating a bot now and if you've seen yourself creating a bot.

A

One of the things It'll ask: you is for a website, that's a gbt thing, and this is what it does. Let me show you what it does. I give you the example: you go over to system topics, it creates this thing called the conversation uh boosting topic and that's it.

A

You don't have to do literally anything else you may want to turn off and by the way, I usually do this over here with my topics, I usually turn off the uh the lessons, one two three four and make sure that I'm out plain and simple so I'm ready to go another tip, uh go to conversation, boosting let's go see what that looks. Like and what's happening over here here is your GPT stuff. That's out there. If you haven't seen this yet go here and play check it out. What can you do over here?

A

You can add uh websites, multiple ones like in this particular case, I'm, doing a food friend, uh Helper and I'm, adding multiple uh sites that have recipes in them, because that's that's part of what I'm trying to get done. What else can be done over here? If you have a bing custom search information that seems to be available to you that one might not be so easy to get the SharePoint straightforward point to a list, and that's in that was that's also a recent addition. I love that one uh then there's open, AI Services.

A

You have to have all the information about that, create a connection and ready to go. Yes, you can expand it and go crazy on it. Here's another tip a word of warning, because the conversational boost does several things. It catches. This thing called an unknown intent, but maybe folks that have seen been here before might see that there's another place that catches the so-called unknown intent and that's the fallback the fallback is when something fails. It goes now before they had conversational booths. Boosting another possible tip you if you don't have that.

A

If you didn't select that- and you came over here without it, then you're like well. How do I create it well, and you want to use that idea of like on unknown intent, unknown intent just simply means I'm doing something that I have no idea. What he's asking Let Me Go pass it to this uh place first and see what happens in the original unknown intent. It would be like well I'm asked several times. You've asked the same question I'm going to escalate. You in my case, I hijacked it and I.

A

Put my food helper uh uh bot. uh uh Well, not exactly bot. Here. My food helper uh um explode is what I did so Yes. Actually, I can do that. Remember a good helper for PVA before all this stuff was going on. It can do a lot of that stuff. A good idea is perhaps just to have simply set up a flow to go. Do it so I actually did set up that flow to go. Look at it and in this particular case, let's go see that particular flow over here.

A

uh You should have it over here handy um if, if not well, let's go find it. So, let's go into the flow details. Go ahead, open it up from scratch.

A

Interesting one to see in this particular bot helper all right, so you basically go to the flow and uh let me go into the edit mode and show you in this particular case. One of the things you can do and remember you can do things straight up with the GPT stuff. That's that's in there, but here's a big tip if you guys are working on the Azure side.

A

If you're working on straight up HTTP bits, you can actually connect to whatever you have going in your organization, that's already doing it and the thing is you basically have you simply have to prep a request to get going uh I'm going to go through some of these later, because this is actually more important tips to go through. uh Let's see so in this particular case, I'm, just simply passing it on to this particular system, and it's all great and well. So that's what this is doing over here.

A

Taking advantage of the fallback action, I think I'll give you a better tip for this one which is going forward you're going to want to, and this actually behooves you now to actually create topics to start capturing this information and being more specific and using the uh the co-pilot to help put those things together, because you have to fine tune it. Needless to say, when I did it just this way, conversational boosting and uh using fallback, those are quickly ways to get a POC or something going.

A

You'll have to go back and do the work at some point. Yes, uh all this work is done for you, yeah there's still got to be something left to do and you're going to want to do that. So that's going to be the next tip on there all right after that, uh we want to be able to use our bots in quite a few different ways. One of the things I like doing over here on the things on the bot when I see whatever instruction members.

A

Sometimes it says: hey hello, I'm this spot over here, I like being able it's a nice quick tip, I double click on it. It takes me right away to the trigger and I can go in, and I can Muck around with a message right. There immediately nice little quickie way of getting around to do stuff. So that's another tip. Yes, we're mixing and we're going all over the place over here. uh Let's see what else can I do with this stuff over here, I could do a Power Pages thing: let's go!

A

Do a Power Pages thing out of this: what can I do from the overview area? I have um a way to take a look at some of the pieces that I have. Let's go see where I can get some of this information all right for generative answers. I can view the solution. I can learn more well. That's fine. I can do, of course, testing the bot the uh how to build the Bots.

A

All that information is over here and for some reason, I'm, not sure if my viewing is not visible over here, but let's go to the bot details, some of the things that I look at change, the information about the bot logging, the activities all right, just just giving you a quick tour on where things are here. We go I go to channels over here under settings and I want to use it quickly.

A

For example, in power virtual agents I basically have to get I can do I can do it several ways one is I can go well. This is the demo website, by the way that looks actually pretty cool demo website gives you just a sample and says: hey, come over here and try it out the custom websites, what I go to and I grab this little piece right over here.

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I can take this go to a power, uh uh uh a power Pages site, for example, any sag over here and I have one sorter ready to go? Actually, let me go to the one that I already have going.

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uh Hopefully, that'll be up quickly, let's go all right and the anticipation that sometimes these take a while to go.

A

It's almost as simple as this right see. This fast chat, bot piece over here did I. Just put something in you. Basically uh come right in I, go to I'm, just going to go to the chat page over here and I, just simply added a a component right over here, just an iframe all right. Let me go to the edit code over here and let's open Visual, Studio code for it and all I did was once I created a little bit of text, and that was the quickest thing to do.

A

Put a little bit of text and all I had to do was drop in that iframe uh instruction right in there and instantly I had my bot all right. The second way to do it, of course, is this way is you can actually create a chat bot it's in preview right right now, but essentially you have. You can create it from this point. Here's a big tip from this error.

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At the current time, you will actually be creating the bot each and every time so, if I wanted to change, what's going on over here, I literally have to uncheck this check it again and then it'll create it from scratch.

A

Again it'll go to uh uh to PVA, create the bot, basically a plain plain vanilla box ready to go, and it will have the uh It'll point back to this site as the source I turned it off, and if I wanted to do what I'm going to do, I just simply have to redo the the code. That's for now, I'm sure that's going to change and get out there, but otherwise it's really cool, because it's this it's the same bot and what does it look like when it's working when it looks like when it's working?

A

uh Let's go see that here we go. It looks like this all right. So in this particular case, um this was the food Raider and it says I want to rate, uh let's see uh pudding or uh diabetics. Let's see what it says this one this course is going to our particular uh piece that goes. Let's go get the time all right! Oh look at this: it didn't rate it. It did all that stuff, hey six out of ten and everything else, okay, great great great, great, all, fine and well all right.

A

So, let's go through some of the few other tips that we can do over here. Some of the quick tips is uh I. Had the food application, just you can add in powerapps it's so easy to add a component. Let's make that a little bit bigger, so we can see it or maybe we should just run it. uh No, let's go see see this is closer over here. I had that same food assistant and I just dropped it in here. How did I do it?

A

I went in and I added I did this plus input straight up and I found chatbot preview I just dropped it in there. I could uh put information about it. So if I go right over here, you'll see I can put a header label, there's not much to this at the time. Currently again, this will improve. I know it will because that's what they do, but this is instant food box. Bot, uh instant I should say chatbot on an app okay, so we saw it on the map. We saw it on PBA.

A

So all the friends can take advantage of this, but in some cases we may not want to buy, because this is actually a very specific kind of use case. Maybe we want to actually have like an application that does something. Oh I, don't know. Let me go leave this app for just a moment.

A

Let's go and take a look over here for another app and I will look for my blog Creator, where Lee where'd you go where'd, you go blog guy, uh I'm, doing the very small apps right now. So it's really hard to see all my apps here we go. Give me the apps there we go. Thank you! Here's my blog Creator. By the way you see it says AIC, because I I created this uh over here for and uh let me hit the uh I hit I hit the wrong button.

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Let's go over here for a moment and do edit. So you can see what I'm doing over here.

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What's I like about this was I'm actually using the GPT stuff out of the box, nothing special I'm, not needing my friend on the Azure side, to give me that piece where it gave me all those pieces and by the way we'll have we have some links over here for some samples you saw all those like little settings. I basically asked my AI Master hey. What does those things mean: top penalty, AI temperature and all this stuff, and it gave me that which leads to this link right over here.

A

So, while I'm waiting for that I have that information for you, let's go back and see if this guy opened up. Yes, he did so my blog Creator over here in this particular case the way to get to the to the apps. In this particular case, I could have dropped in uh uh component or chatbot to point to data and do that kind of work. But in this particular case, I pointed to over uh another another uh another flow, a flow for the win flow to help us go so in this particular case.

A

It's using the create with GPT piece, and this one actually is pretty interesting, because I just simply put in the prompt over here and I dropped in the prompt information. That's coming in I'm, using the old, the old school powerapps thing. By the way, another tip use the new one, the V2, where you can actually control the actual variables. This one is just give me everything, and then you gotta muck with it and everything else so, but I'm only have one value so I brought it in here. I I work it out.

A

I can, by the way, create a prompt from whatever I want and I want to highlight a very important page that we have out here, which is the fact that there are some sample props ready to go, that you can go and copy over and every time you see the start texting in text. That's where your variables potentially would go. I love this site because it has a lot of information so far and it's growing I imagine there'll be a way to contribute it to it one day. So I could take.

A

What's that information what's in there, for example, come back, oh not over here, but let's ride over here come back over here here we here we go and then I can change this copy paste and put in the request piece in there and done. I have a brand new bot with a brand new piece and ready to go. I wanted to show you one more tip before we go. You see your flow Checkers when you're doing a lot of this bot stuff. We'll do this to you and it'll say hey!

A

You know what um in this case, there is. Does not have content approval action uh after it, so at the end of the day, remember be responsible. You are essentially releasing a lot of this very powerful technology upon people who don't realize that sometimes the information that they have is not exactly what it probably they should be having or can get or maybe correct, or anything like that. The whole point of this warning is to remind everyone that the this is still something that needs, uh let's just say, uh parental guidance right.

A

This is basically a very powerful kid and you are the parent. uh This is the co-pilot. You are still the pilot. All that stuff needs to come into play. There is a new just recently. They added a new approval, feature for this, that you can add it in to go in, in my case, if I'm doing a quick demo and going through I guess it's okay, but if you're doing this for real work be sure to catch it.

A

Okay and that's it that's pretty much all the stuff I need to show for now we were able to cover all the pieces that I had in in mind. I thought you were going to share a couple of tips Ralph, but you went crazy. That is awesome, awesome all right. Well, oh, so uh the only I think the only other one picture that I didn't show you is that you saw that HTTP thingy. That I did instead of the GPT.

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This is sort of what it looks like you point it to your find, an Azure stuff, hey just something to do with your actual stuff. Here it is right, and all you need is an API key. Look like this and you're good to go. Pretend that you uh have the power or give your friend credit. Don't forget to give your friend credit. That's it awesome! Thank you, rob excellent excellent demo, collection of tips and tricks, foreign.