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From YouTube: Audit Committee - 28 June 2018
Description
Audit Committee meeting – June 28, 2018 – Audio Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas
A
Is
there
any
declarations
of
interest
from
committee
members?
No,
thank
you.
Confirmation
of
the
minutes,
number
16
of
June
14th
2018
are
the
minutes
confirmed
they
should
be
fresh
in
everybody's
mind.
That
was
just
a
little
while
ago.
Okay,
thank
you.
There
are
two
reports
from
the
Auditor
General
on
the
agenda
today.
The
AG
has
a
presentation
for
each
item.
Therefore,
we
will
hold
both
items
at
the
discretion
of
the
chair
and
at
the
will
of
this
committee,
we
will
begin
with
item
2
of
the
agenda
before
we
perceive
the
item.
A
B
Precede
a
thank
you
chair,
whereas
the
supporting
documentation,
titled
office
of
the
Auditor,
General
fraud
and
waste
hotline
and
review
of
the
city's
practices
for
the
procurement
of
commercial
vehicles
were
not
circulated
with
the
agenda
package.
Therefore,
be
it
resolved
that
the
Audit
Committee
approved
the
addition
of
these
documents
for
consideration
by
the
committee
meeting
pursuant
to
section
89
via
the
procedures
by
a
lobbying
by
about
2016
3
7
7.
Ok,.
A
C
Merci
Monsieur,
president,
good
morning,
mr.
chair
and
members
of
the
committee
come
who
serve
a
conclusive
AG,
initially
proceed
on.
Should
we
initially
see
president
they
do
report
the
premier
a
so
called
an
examined.
The
particularly
relative
neck
incision,
the
commercial,
a
busy
mo
come
miserable,
first
actual
and
a
report
annual
domaine
de
cette
student
in
director
for
every
degree.
D
Morning,
mr.
chair
in
2015,
a
report
was
filed
with
the
city's
fraud
waste
hotline.
This
report
raised
concerns
related
to
to
waste
and
purchases
of
Mercedes
commercial
vans.
There
put
a
question
why
the
city
was
buying
what
they
believed
to
be
the
most
expensive,
travellish
commercial.
They
are
in
the
market.
The
query
also
asked
whether
or
not
a
cost-benefit
analysis
was
done
to
ensure
the
purchases
were
cost-effective
and
why
the
city
is
not
buying
McMahon's
made
in
Canada.
These
reports
were
provided
to
the
cities
to
the
city
manager's
office
to
be
investigated.
D
This
investigation
was
done
in
the
report
was
reviewed
by
our
office.
We
we
made
requests
for
further
supporting
Oakland
and
upon
reviewing
our
installation,
we
decided
to
conduct
our
own
investigation
as
well
in
late
2016,
another
fraud
waste
report
which
alleged
the
use
of
rental
vehicles
during
a
discretionary
spending
freeze
in
2015,
came
to
our
attention
to
the
broadway's
hotline.
We
included
that
report
as
well
in
our
review.
These
items
formed
the
objectives
of
our
review.
D
C
I'm
sure
the
president,
oh,
he
was
sure
the
pleasure
on
this
revolt
cost
that
take
days
all
do
there
should
be
a
full
Gannett
sprint.
Turd
cities
admit
apologize
to
feed
on
a
document
that
provision
law
examining
means
explicitly
is
explication.
Oh,
it
had
their
oatmeal
committee
appeal
for
an
enemy's
de
Valera.
D
We've
reviewed
big
big
documents
associated
with
the
purchases.
We
found
that
some
of
the
documents
specify
the
vehicle
model,
which
would
be
Sprinter
during
that
period
of
time.
The
Sprinter
name
was
only
known
to
be
associated
with
the
Mercedes
Sprinter
vans,
although
the
brand
is
it
specified,
the
model
restricted
and
precluded
all
suppliers,
except
for
Mercedes
in
our
interpretation
of
the
procurement
biologists,
would
have
contravened
the
bylaw
as
the
bio
states.
The
procurement
documentation
shall
avoid
the
use
of
specific
products
or
bio
names.
There
is
an
exception
in
the
bylaw.
D
The
bylaw
does
indicate
that
a
director
may
specify
a
specific
product
or
brand
name
for
essential
functionality,
purchases
to
avoid
unacceptable
risk
or
for
some
other
valid
purpose.
We
did
not
find
documentation
to
support
this
exception.
Nor
did
we
find
a
value
analysis
comparison
conducted
to
provide
assurance
that
these
vehicle
specifications
were
required,
that
there
was
a
valid
purpose
and
that
there
is
a
specified
need
that
these
Mercedes
vans
would
be
essential
to
city
operations.
D
When
reviewing
other
documentation
or
in
the
procurement
of
bands,
we
found
that
the
reasons
for
purchasing
them
could
not
be
explained
in
the
procurement
documentation.
Reviewed
explanations
were
high-level
and
none
were
supported
by
value
analysis
when
I
described
value
analysis.
What
we
would
hope
to
see-
and
what
is
also
noted
in
that
in
the
procurement
bylaw-
would
be
some
sort
of
financial
analysis
that
provides
the
lifecycle
cost
of
the
Mercedes
van
versus
the
type
of
van
that
what
it
was
being
replaced
that
was
suitable
for
the
operations.
D
Previously,
the
analysis
would
need
to
determine
that
the
additional
cost,
the
higher
cost
of
the
replacement,
Mercedes
vans,
was
justified
by
phase
like
increases
in
productivity
or
other
essential
reasons
that
we
would
have
expected
to
justify
the
higher
cost
and
that
cut
type
of
documentation.
Analysis
was
was
not
done
and
was
not
provided
to
the
auto
team.
D
We
also
noted
circumstances
where
Mercedes
Sprinter
vans
were
purchased
when
an
initial
vehicle
requirement
form
and
that's
the
form,
that's
filled
in
the
details,
what's
required
to
replace
a
vehicle.
That's
these
could
come
to
at
the
end
of
its
life.
We
found
this
in
cases
that
the
initial
forums
detailed,
a
less
expensive
van,
was
identified
to
be
sufficient
for
replacement.
D
We
did
see
in
those
cases
that
the
ultimate
van
that
was
purchased
was
the
Mercedes
Sprinter
van
and
we
could
not
again
be
provided
with
just
justification
or
value
analysis
to
support
the
additional
cost
of
that
van.
In
some
of
those
we
saw,
the
replacement
forms
were
changed,
so
the
initial
forms
indicated
a
lower
cost
van,
the
vans
weren't
purchased
at
that
time.
D
We
did
note
that
those
forms
could
be
improved.
Better
explanations
and
justifications
could
be
provided
to
ensure
that
the
most
cost-effective
vehicles
are
selected
as
well.
Between
May
2015
in
August
2015
in
seven
Mercedes
Sprinter
vans
were
purchased
when
a
more
economical
option
existed.
So,
at
the
time
of
the
original
r/t
in
20,
2010
2011,
the
only
high
roof
cargo
van
on
the
market
was
the
Mercedes,
but
in
2012
another
entrant
entered
the
market.
It
was
a
nice
and
bad
and
2013.
D
Given
item
analyzed
was
an
analysis
done
by
Fleet
Services
in
the
calculation
of
net
capital
savings
and
really
what
that
means
is
they
looked
at
the
purchases
of
29,
Mercedes,
Sprinter
vans
and
looked
at
what
was
being
replaced
and
then
decided
to
did
an
analysis
in
terms
of
cost
was:
was
the
Sprinter
van,
a
lower
cost
replacement
or
a
higher
cost
replacement
the
individual?
The
initial
analysis
showed
that
there
were
cost
savings
of
approximately
four
hundred
and
sixty
two
thousand
dollars.
D
We
independently
conducted
our
own
review
using
data
from
the
city's
systems
infected
that,
with
with
food
services,
our
analysis
had
a
much
lower
cost
savings
overall,
which
was
a
hundred
and
fifty
nine
thousand
dollars.
But
when
you
look
at
the
analysis
as
a
whole,
you
have
the
perception
that
overall,
this
wasn't
good
decision
and
that
these
cost
savings
were
were
justified.
D
However,
when
he
looked
at
it
more
closely,
we
found
that
412
of
the
29
bands
purchased,
there
were
cost
savings,
there
are
much
larger
vehicles
and
the
Mercedes
vans
did
represent
a
lower
cost
and
a
savings
of
over
a
little
over
five
hundred
thousand
dollars.
However,
when
we
looked
at
a
number
of
other
vehicles
in
there,
approximately
fourteen
the
mercedes
banz
represented
a
higher
cost
and
the
loss
we
we
calculated
was
close
to
four
hundred
thousand
dollars.
So
looking
at
it
out
in
that
basis
is,
is
not
really
providing
a
clear
picture.
D
As
well
in
the
procurement
by
others,
a
requirement
that
supply
services
would
request
a
value
analysis.
When
we
really
interviewed
the
folks,
replete
and
supply
services,
they
did
confirm
that
the
value
analysis
were
not
done
and
were
not
requested,
and
these
are
very
clearly
stated
in
a
bylaw
which
we've
noted
in
our
report.
D
It's
not
necessarily
a
natural
question
that
others
may
ask
themselves
when
doing
this
type
of
work,
but
in
our
view,
in
terms
of
reviewing
and
investigating
decisions
made
by
a
unit,
it
should
not
necessarily
be
done
by
that
unit.
There
is
bias
involved
when
essentially
you're
reviewing
and
justifying
decisions
that
were
made
by
that
particular
unit.
I
would
like
to
acknowledge,
though,
that
the
report
to
me
the
information
was
reviewed
and
approved
by
the
deputy
city
manager's
office.
We
did
make
a
recommendation.
This
regard.
D
Finally,
a
couple
of
items
that
we
had
wanted
to
bring
to
management's
attention
when
we
reviewed
invoices
against
the
the
pricing
schedule
and
agreements
for
the
contracts
for
purchases.
We
had
difficulty
actually
matching
the
invoice
to
the
pricing
schedules
and
agreements,
and
this
is
I-
think
most
people
here
probably
bought
a
card.
The
agreement
had
base
pricing
and
there
were
certain
options
included
in
base
pricing
for
some
of
the
invoices
we
reviewed.
D
It
appeared
as
though
some
of
the
options
that
should
have
been
included
in
the
base
price
actually
had
price
associated
with
when
our
concern
was
that
there's
a
risk
that
if
the
invoices
aren't
closely
reviewed
against
the
price,
they
schedule
that
the
city
could
paying
for
that
could
be
paying
for
options
that
should
be
already
included.
As
per
the
contract.
D
Reports
to
Sandy
Committee
counsel,
there
are
pre
budget
reports
that
are
provided
in
advance
for
any
acquisition
of
any
growth
replacement
vehicles.
This
has
been
done
since
the
notion
was
passed
in
2005
and
the
fleet
unit
has
been
providing
these
reports
to
committees.
We
did
find
that
the
same
information
is
not
being
provided
by
transit
and
we
have
recommended
that
they
also
abide
by
that
motion,
as
it
did
state
that
it
should
include
any
branch
of
the
corporation
of
the
city
of
Ottawa
and
finally,
that
vehicle
enters
when
we
examine
the
vehicle
rentals.
D
We
looked
at
the
guidelines
around
the
discretionary
spending
freeze
that
was
in
place,
and
it
was.
This
was
a
2015
for
proximately
half
of
the
year
from
our
understanding,
the
the
rental
expenses
for
vehicles
would
be
considered
operational
activities.
I
means
did
not
form
part
of
that
discretionary
spending
freeze.
So
therefore
the
freeze
would
not
have
applied
to
operational
needs
for
rental
vehicles.
D
D
C
C
Initially
the
farm
boys
taut
line
was
set
up
to
give
a
voice
to
employees
in
an
atmosphere
in
a
method
that
would
ensure
that
there
were
no
repercussions
and
in
2009
council
open
the
fraud
waste
hotline
to
residents
and
suppliers.
I
can
confirm
that
the
that
our
the
purpose
of
the
year
for
waste
thought
one
is
to
ensure
that
any
allegations
of
fraud
and
waste
are
investigated
and
I.
C
Think
the
past
history
of
the
fire
of
the
line
fraud,
waste
hotline
has
confirmed
that
it's
it's
been
working
well,
this
exalted
for
all
their
clear
for
Cermak
a
show
where
you
can
result
utilization,
abusive
Buganda.
We
keep
all
day
Lettieri,
oh
the
gushy,
the
talkative
I
will
munitia
bad
examples
of
fraud,
include
theft
or
forgery.
It
includes
staff
taking
items
that
a
lost-and-found
instead
of
putting
them
in
through
the
lost
and
found
that
includes
following
false
time.
Reports,
working
elsewhere
will
only
weather
that
short-term
leave
or
long-term
disability
it.
C
It
includes
using
confidential
information
for
non
authorized
purposes
and
includes
the
submitting
a
false
data
during
a
work.
These
exalted,
doubly
assuages
I
shall
be
resource
who
the
exemplary
aerosols
affect
a
co,
subhan
Bella,
BV
or
delay.
This
example
to
zucchini
or
both
for
sure
multi-million
dollar
line
constituted
I
being
a
supervisor
Kia,
irrespective
intimate
that
he
only
colleague
would
be
frictional
the
toots
or
Terminator.
C
These
are
good
examples
of
ways
to
include
activities
that
are
not
performed
effectively
or
efficiently
because
of
substance
abuse
will
only
on-the-job
employees
that
that
are
not
assigned
or
employees
who
are
assigned
and
don't
from
the
work
that
they're
assigned
to
and
certainly
a.m.
our
view
is
that
anything
in
the
workplace
that
affects
efficient,
efficient
operations
is
waste,
a
disrespectful
supervisor
or
bullying,
and
harassment
of
co-workers
or
any
type
of
friction
in
the
workplace
can
lead
lead
to
waste.
C
C
The
role
that
the
office
of
the
Auditor
General
is
to
administer
the
hotline.
We
are
the
corporate
expertise
in
front
examination.
There
are
currently
three
Certified
Fraud
examiner's
in
the
office,
remembering
mr.
chair
that
95
percent
of
the
investigations
are
done
by
management.
We
review
the
reports,
an
issue
as
you've
heard
here.
In
some
instances
we
we
may
ask
that
additional
work
be
done
or
in
some
cases
we
may
look
in
more
detail
at
some
of
the
investigations
that
are
done
by
management.
C
There
are
certain
locations
where
we
ask
for
further
information,
but
when
you
consider
the
number
than
the
investigations
that
are
done
by
management
and
the
the
few
a
few
times
where
we
have
to
perform
another
investigation,
I
would
have
to
say
that
the
well
known
on
the
part
of
management
like
to
remind
the
Audit
Committee,
that
the
the
the
fraud
waste
hotline
has
been
in
place
for
more
than
10
years.
It's
one
of
our
understanding
ones.
C
Sure
the
Prezi,
though
you
see
all
knowing
what
goes
out
Casio
the
signal
valhalla,
ok,
notate,
akeem
akio
in
that
as
a
considerably
notice,
email,
no
dessert
upon
tundra,
mid-sized,
certainly
neo.
The
initial
thought
brought
to
us
all.
Mr.
chair.
This
is
representation
of
the
volume
of
reports
received
by
year.
We
can
see
that
there
were
ups
and
downs
and
there's
been
a
decrease
in
reports
received
this
year,
a
decrease
of
a
beta
of
about
a
third
again,
a
result.
Key
for
XP
Caleb.
C
E
Thank
You
mr.
chairman,
just
like
the
survey
talking
about
the
decline
in
the
number
of
reports
that
were
received
this
year
versus
last
year
and
I.
Guess
we'll
never
know
exactly
for
why
that
was
the
case.
Although
there
are
a
number
of
possible
reasons,
we
should
want
to
point
out.
The
first
is
that
it
is
certainly
possible
that
there
isn't
on
the
part
of
staff
and
that
the
mess
you
know
the
message
from
the
previous
fraud
and
waste
reports
is
it's
gradually
getting
through
and
that
in
there
there's
less
activity
to
report.
E
E
E
It's
been
a
it's
been
a
long
time
since
we've
gone
back
out
to
the
city's
employees
to
remind
them
about
the
hotline
and-
and
so
there
think
there
might
be
a
need
for
a
refresh
in
that
regard,
just
to
make
sure
that
employees
are
aware
of
the
line
and
their
responsibilities.
I.
Don't
you
all
be
here
and
talking
about
the
long-term
care
investigations
that
most
of
the
employees
that
we
spoke
with
we're
not
aware
of
the
fraud.
We
saw
I
norther
that
should
be
used
for
matters
other
than
financial
fraud.
E
And
now,
looking
at
how
the
reports
are
submitted
because
they
can
be
submitted
on
the
website
through
the
internet
or
work
through
a
telephone
through
telephone
answering
service
and
so
on,
the
web.
That's
you
know,
close
to
70%
are
received
through
the
internet
site,
and
that's
it's
an
increase
of
bit
from
last
year
that
he
was
65%
in
in
2016,
and
so
as
given
that
so
much
of
it
has
come
through
the
the
hospital.
Sorry,
the
web
site.
We
did
a
bit
of
a
refresh
last
year
to
change
the
look
of
it.
E
So
for
someone,
logging
on
to
the
web
site
will
see
a
different
different
work
in
little
bit
next
thing
a
bit
more
modern
I
think
we
have
an
example
there.
It's
that
that
theme
kind
of
carries
through
the
through
the
website.
It's
again,
it's
we
think
it's
a
bit
more
modernist
that
should
stress
that
the
underlying
functionality
hasn't
changed.
It's
just
the
the
graphics
in
this
case.
E
E
Looking
at
our
investigations
that
are
underway
at
the
end
of
2017,
we
had
40
investigation
reports
in
progress
with
investigations
underway
and
that's
basically
the
same.
What
we
started
the
year
with
in
grab
41
so
but
the
gist
of
it
is
that
were
closing
the
reports
that
about
the
same
pace,
we're
receiving
them.
E
Starting
in
2017,
we
categorize
each
report
as
we
closed
it,
and
this
give
us
to
give
us
additional
information
and
provide
the
community
with
more
information
on
what
what
happens.
When
we,
when
we
close
these
reports
and
of
the
193
that
we
closed,
we
found
that
39
of
them
were
substantiated,
and
that
means
that
the
allegation
that
was
made
in
the
report
was
accurate
and
that
it
constituted
fraud
or
waste.
E
E
We
had
41
reports
with
insufficient
information,
so
the
allegation
was
basically
unclear
and
did
not
provide
enough
information
to
be
investigated
and
we
had
36
reports
that
were
accurate
but
compliant
so
whether
the
reporter
correctly
observed
something.
But
when
we
investigated
what
they
observed
was
not
against
city's
rules
and
procedures.
E
Now
for
the
fraud
waste
reports
that
we
closed,
the
issues
that
that
arose,
I
guess,
there's
standard
standard
ones.
We
see
we
see
most
jurors
if
theft
and
related
issues,
unauthorized
use
or
misuse
of
city
property
in
time,
violations,
laws,
regulations,
policies
and
procedures
and
we'll
send
a
case
involving
manipulation
and
falsification
of
data.
E
Product
recommendations,
one
of
the
reports
that
we
investigated
result
vaulted
Volta
man,
is
making
three
recommendations
to
improve
the
city's
procedures.
It
turns
out
in
this
case,
who
was
actually
not
a
substantiated
report.
However,
while
we
were
looking
at
it,
we
did
identify
opportunities
from
two
procedures
and
city
management
agreed
with
all
three
of
those
recommendations,
and
should
add
that
there
were
three
cases
that
were
reported
separately
to
the
audit
committee
in
June
2017.
E
That
came
as
a
result
of
the
fraud
and
waste
hotline
reports.
The
camila
call
there
was
the
giver
150
plate
round
at
Moody's
beta.
There
was
an
investigation
investigation
of
three
reported
shortages
that
coin
service
centers,
and
there
was
the
review,
the
emergency
management,
certain
emergency
shelter
providers,
so
that
we
did
that
and
brought
that
forward
in
November
of
2017.
E
As
noting
that
here,
because
that
originally
came
through
a
fraud
and
waste
report
and
last
I
should
add
that
during
2018
already,
we
have
brought
forward
through
the
two
long-term
care
reports
that
originated
through
the
fraud
mary's
hotline
that
we
did
in
boo.
There
is
a
march
the
instant
devoted
to
abuse,
an
incident
on
the
control,
the
assert
that
control
of
medications-
and
today
we
just
bought
the
you-
are
the
procurement
of
commercial
vehicles.
C
Mr.
chair
I'll
just
go
through
a
couple
examples
of
some
of
the
reports
they've
found
in
the
some
of
the
the
issues
that
were
identified
that
were
brought
forward
by
the
reporters.
An
employee
engaged
in
various
activities
while
receiving
long-term
disability
benefits,
which
appeared
to
be
inconsistent
with
the
medical
condition
the
long-term
disability
benefit
was
terminated
and
the
employee
was
was
retired.
An
employee
was
leaving
work
early
and
submitting
falsified
data
reports.
The
employee
was
terminated
due
to
the
falsified
reports.
Data
from
ninety
completed
activities
needed
to
be
deleted
and
staff
are
repeating
them.
C
An
employee
failed
to
provide
supporting
documentation
for
unsupported
death
on
certified
sick
leave,
employed
resigned
in
the
city
will
recover
the
hours
advanced.
The
eleven
cases
of
violation
of
laws,
regulations,
policies,
procedures,
one
example
an
employee
was
given
was
given
confidential
information
to
employees
and
fines
to
help
them
pass
provincial
tests.
The
employment
even
have
completed
at
least
part
of
one
of
the
tests
on
behalf
of
another
employee
employee,
was
terminated
and
applicable.
Provincial
ministry
notified
the
employee
that
received
assistance
complete
their
exam
is
under
investigation.
C
The
two
other
cases
of
cash
disparity
discrepancies
that
client
services
or
centers
one
lost
five
hundred
together
was
two
hundred
management
and
the
OIG
investigated,
but
were
unable
to
identify
the
individuals
responsible
management
concluded
that
the
cause
of
the
shortage
was
human
error.
Management
met
with
all
staff
at
three
of
the
large
client
service
under
Stuart,
mind
the
importance
of
adhering
to
the
cash
handling
policies,
to
set
of
expectations
and
accountabilities,
and
to
align
the
disciplinary
actions
that
will
result
for
non-compliance.
C
There
were
four
cases
of
theft,
embezzlement
and
fraud.
A
family
member
did
not
advise
the
City
of
Ottawa
superannuation
fund
of
the
death
of
the
pensioner
court
proceedings
for
criminal
charges
against
the
family
member
ongoing.
An
additional
civil
claim
against
a
family
member
has
been
initiated.
Csf
has
changed
the
process
for
following
up
an
annual
declaration
of
survival
forms
to
stop
pension
payments
when
the
forms
are
not
signed
and
returned.
C
A
counter
deposit
was
$400
short
due
to
a
suspected
fraud
committed
by
a
client
management
suspects,
no
long
doing
in
the
court
of
any
city
staff
and
no
further
internal
investigation
is
planned.
The
police
investigated
and
charges
relate
against
the
client.
The
suspected
fraud
was
made,
possibly
by
an
employee,
not
following
procedures.
Employees
been
reminded
of
the
cash
handling
policy,
while
on
duty
and
employees
stole
the
patience
education.
The
employee
was
suspended
and
Church
criminal
upon
completion
of
the
diversion
direct
accountability
program.
C
C
Possible
opportunities
were
identified
to
improve
what
our
maintenance
operations
within
the
road
services
branch
specifically
in
the
areas
of
salt
usage
in
snow
bank
removal,
amongst
other
changes
being
implemented
for
the
winter
season.
Past
city
management
committed
to
delivering
salt
management,
training
to
staff,
improving
the
monitoring
of
salt
usage
and
developing
the
process
to
write
consistent
direction
for
mission
eating
snow
removal.
C
C
If
there
were
threats
occurring
of
hockey,
sticks
remembering
that
hockey
sticks
these
days.
No
call
doctor
cost
99
cents
like
they
used
to
when
I
go
to
Kim
entire
we're
talking
about
two
three
four
hundred
dollar
sticks.
When
we
did
the
investigation,
we
filmed
the
issues
surrounding
how
lost
and
found
articles
were
being
handed
and
that
the
that
the
policy
around
lost
and
found
wasn't
being
wasn't
being
appropriately
followed
by
staff
and
was
possible
for
items
that
should
have
been
made
available
for
the
return
that
lost
items
to
to
individuals
that
wasn't
happening.
C
Assure
the
president
of
similarly
detected
in
practic
exemplar
may
be
pressure.
Privatized
in
an
indirect
say,
can
continue
the
coke
to
be
a
contributor.
Our
show
that
a
culture
integrated
about
to
up
mr.
chair,
in
summary,
the
City
of
Ottawa,
with
their
the
use
of
a
hotline,
is
following
a
best
practice.
According
to
the
Association
of
Certified
Fraud
examiner's,
a
confidential
hotline
is
the
number
one
method
to
identify
fraud
and
waste.
C
C
C
Mr.
chair
I'd
like
to
take
this
moment
to
mention
let
the
one
a
long-term
employee
of
the
office
of
the
Auditor
General
has
been
there
since
beginning
Susanne.
Bertram
is
a
retirement.
This
fall
and
she's
the
backbone
of
the
cotton
waste.
Fellow
she's,
a
very
important
part
of
the
operation
salt
line.
She
can
take
full
credit
for
ensuring
that
the
fraud
hotline
is
what
it
is
today.
We're
certainly
Messer
know
grateful
for
the
participation
so
far.
C
A
F
They
did
make
some
hits
in
history
way.
The
one
of
the
things
was
in
here
was
about
the
policy
that
the
city
did.
The
motion
in
2005
I
believe
it
was
and
it
was
a
city
in
motion.
Our
mocha
was
dis
directed
the
wrong
place,
but
it
seems
strange
to
me
that
some
city
departments
were
doing
it
and
some
were
not
I.
Just
don't
understand
why
that
happened.
That
way,
did
you
find
that
out
in
your
investigation.
C
Mr.
chair
was
certainly
a
question
that
we
put
to
to
is
to
staff,
and
it
was
a
it
was.
It
was
clearly
a
situation
where
some
staff
were
not
aware
of
that
motion
and
then
I
guess
when
we
consider
how
the
various
departments
report
to
various
committees
that
that
possibility
all
always
exists
that
not
every
motion
that
has
broader
applicability
might
not
be
communicated
to
all
city
staff,
but.
F
Didn't
all
of
these
ones
go
through
our
procurement
policy,
which
means
that
procurement
office,
because
they
knew
about
it
because
they
used
it
elsewhere.
I
just
think
this
may
be
an
internal
communication
problem
which
I
know
does
exist
within
this
city
because
of
its
size,
but
I
think
something
that
is
basic
as
that
which
is
to
get
proper
code
to
the
proper
analysis
should
have
not
even
had
been
in
a
policy
to
start
with,
but
I
and
I
we're
in
the
past
that
sometimes
managers
would
say,
I
want
this.
F
I
saw
this
and
it's
right,
but
I
need
I'm
going
to
get
that,
get
it
I'm
going
to
do
it
and
I
think
this
is
saying,
be
cautious
about
that,
because
the
biggest
cost,
the
city
a
lot
more
money,
not
just
in
these
departments,
but
in
other
operations
when
they
do
that
and
the
and
the
doesn't
it
evening
to
get
the
best
product.
Even
if
it's
not
just
money,
it's
other
things
that
come
into
it.
F
As
you
know,
and
if
there's
a
reason
that
this
one
has
better
seats
for
people
that
they
get
back
problems-
and
that
becomes
an
issue
that
it's
important
to
include,
but
it
has
to
be
something
that
nature
and
I
just
you
identified
it
I'm
glad
you
did,
but
I
really
posited
that
it's
now
thirteen
years
later,
that's
a
long
time
I
guess
you
can't
answer
that
very
well
management
remote.
They
cannot.
It
was
long
in
the
different
now.
G
That's
about
because
I
actually
helped
counselor
elementary
draft.
That
motion
way
that
when
that
will
be
an
annual
reporting
before
the
budget
on
the
vehicles
that
are
going
to
be
purchased.
Unfortunately,
the
reality
is:
is
they
only
know
the
vehicles
that
are
going
to
be
replaced,
not
that
they're
going
to
replace
them
it?
Because
we
go
through
a
procurement
process?
That
list
is
actually
compiled
by
plead
services.
It's
not
provided
it's
not
compiled
by
procurement,
because
procurement
only
gets
involved
when
state
services
as
determine
which
vehicles
are
going
to
be
replaced.
G
Unfortunately,
the
breakdown
in
communications
comes
because
transit
works
as
a
separate
organization.
They
do
their
own
purchasing
because
of
basically
buying
buses.
They
do
bison
like
paint
but
basically
they're,
buying
buses.
So
transit
is
the
group
that
was
not
providing
their
information
and
outreach
services
group
they're
just
providing
the
information
that
they
had
available.
So
we
rectified
that
in
the
future,
the
fleet
will
be
either
group
in
transit
will
also
be
identifying,
because
that
they're
planning
on
kraantje
and
also.
G
If
we've
got
both,
vehicles
are
also
identified
in
that
particular
report.
We're
going
to
actually
change
the
process
so
that
that's
actually
going
to
come
to
you
at
the
time
you're
doing
the
budget.
So
you
can
see
the
relationship.
Sometimes
it
comes
to
you
months
in
advance
and
it
sort
of
gets
forgotten,
but
we'll
include
it
as
supplemental
to
the
budget.
So
you
can
consider
it
at
the
time
you're
dealing
with
the
budget
I.
G
Definitely,
we
are
doing
a
significant
exercise
right
now
to
actually
look
at
when
we
should
be
replacing
vehicles,
and
both
vehicles
are
a
little
bit
of
a
different
animal.
But
when
you
should
be
with
replacing
vehicles-
and
we
agree
with
the
auditor
that
we
need
to
increase
the
documentation
with
respect
to
when
you
make
a
change
in
the
type
of
vehicle
that
we're
using
in
the
particular
audit
that
they
looked
at,
we
actually
downsized
a
number
of
vehicles,
which
is
why
there
was
the
savings
to
go
into
the
high
top
vans.
G
But
in
a
number
of
cases
we
increased
the
size
of
it
and
we
need
to
make
certain
that
we've
got
good,
clear
justification
where
we
actually
increase
the
cost
to
the
city.
But
this
all
reflects
from
the
need
client
what
they
need
to
actually
deliver
the
job
in
the
most
efficient
manner
possible.
So
we
agree
the
documentation
does
need
to
be
enhancement.
We
will
be
doing
that,
putting
that
in
place
for
the
2019
budget
and
does.
F
That
include
longevity,
I
know
at
one
point
they
said
in
five
years:
we've
got
to
replace
that
vehicle
was
all
done
by
a
number
of
years,
not
on
this,
and
we've
occasionally
said
no
can
go
another
year
longer
and
some
vehicles
I
used
more
than
others,
and
so
they'll
be
variable
and
I.
Always
thought
is
a
bit
strange
that
you
didn't
look
at
like
I
have
an
8
year
old
car
that
still
works
perfectly
and
I'll
gives
it
until
it
doesn't
work
perfectly
I'm,
not
having
high
maintenance
costs
or
anything
else.
G
Council
you'll
be
glad
to
hear
that
the
model
that
fleet
services
have
been
working
on
considers
all
kinds
of
factors.
It
takes
the
history
of
every
vehicle
in
terms
of
its
maintenance.
It
takes
the
mileage
it
takes
the
years.
All
of
those
types
of
things
go
into
consideration
when,
when
we're
trying
to
come
up
with
what's
the
optimum
mix
of
vehicles
that
need
to
be
replaced
in
any
given
year
and
you're,
absolutely
right
there,
when
we,
when
we
get
the
list,
if
it's
beyond
what
we
can
actually
afford,
then
we
say
okay.
G
So
what
are
the
ones
on?
What
are
you
talk
by
orys
and
what
are
the
lowest
priorities?
And
where
can
we
cut
to
make
that
decision
to
fit
within
what
we
have
available?
That's
the
most
economical
for
the
city,
because
you
don't
want
to
be
making
decisions
about,
like
I,
said
replacing
on
years
alone,
if
in
fact,
the
years
are
irrelevant
because
the
vehicle
doesn't
get
the
usage
or
in
other
cases
we
have
where,
in
five
years
time
a
vehicle
will
have
a
hundred
and
twenty
thousand
kilometers
on
it.
G
F
Think
120
thousand
kilometers
means
anything
these
days.
The
vehicles
go
a
lot
further
than
that
anyway.
I
hope
that
it's
done,
I
penny.
We
have
to
be
able
to
run
and
understand
all
of
that,
but
our
budget
is
getting
was
so
tight,
always
that
the
more
we
can
make
efficiencies
here.
The
better
all
is
so
I
appreciate
the
work
they're
doing
and
that's
important
service
going
back
in
quarter
three
or
something
we.
G
F
A
F
Know
was
the
key
ones.
I
think
this
other
information
you
it's
quite
interesting,
but
the
the
that's
really
on
Beckman
Goshen
says
about
the
lifecycle
costs.
That's
what
I
was
just
addressing
I
very
much
think
that
that
is
a
good
recommendation
and
that
the
that
all
the
departments
now
are
going
to
be
involved,
I,
guess,
indirectly,
the
ones
that
are
associated
like
library,
boy,
which
uses
our
procurement
system,
often
I,
think
they
there's.
F
Segment
number
seven
still
be
because
they
said
they
don't
do
every
city
operation
only
the
ones
that
are
directly
under
the
city.
That's
why
things
like
library
work,
which
is
basically
almost
city
operations,
but
with
a
separate
board,
and
that
part
of
this
they
don't
have
a
lot
of
vehicles
anyway,
but
they.
A
D
There
are
a
number
of
areas
in
the
analysis
that
were
different.
One
example
was
that
if
the
vehicles
are
like
for
Lake
replacement,
they
just
didn't
include
it.
So
there
was
no
loss
associated
with
those
where
there
should
have
been.
They
used
a
different
cost
basis.
We
used
an
average
per
the
type
of
vehicle,
so
we
did
a
more
refined
analysis
with
better
information
and
argue
and
that's
why
we
has
such
a
difference
in
them
in
our
numbers.
A
Let's
look
at
the
numbers
and
I
know:
it's
really
acceptable,
we'll
see
not
much
of
a
difference
in
numbers
if
you're,
quoting
the
462
in
savings
I
mean
no
blind.
Your
fifty
thousand
dollars
difference.
But
when
you
look
at
$300,000
difference,
that's
the
difference.
On
page
four,
you
mentioned
the
review.
Purchase
of
sprinters
was
completed
by
fleet
service
services,
who
informed
the
city
manager's
office
that
the
purchase
medicines,
procurement
by
laws
and
procedures
was
just
an
accurate
statement
on
the
order
you
fill.
That
was
understanding
the.
D
The
procurement
bylaw
was
followed
in
terms
of
they
submitted
advertised
remarks,
completed
requests
for
tender
on
a
few
of
the
procurements.
They
also
did
a
request
for
standing
offer,
so
all
the
the
the
rules
are
per
se
for
procurement
were
followed.
The
exception
that
we
identified
was
around
specifying
a
branch
name
or
specifying.
In
this
case
it
was
sprinter
which,
by
virtue
of
doing
that,
you
did
specify
a
brand
name
through
that
that
that
term,
because
it
was
known
as
it
was
the
only
then
that
would
read
that
specifications
would
be
Mercedes
at
that
time.
D
A
You
was
also
concerned
what
country
Wilkinson
have
got
forward
to
read
and
report
that
transient
fleets
and
facilities
confirmed
that
there
were
no
no
well
motion
percent
counsel
and
say
any
directions
mean
undertaken.
So
not
just
some
zone
happened
in
the
future.
I
mean
you
know.
If
this
direction
was
given
by
counsel,
it
should
be
counsel
should,
on
a
nightly
field
that
it
will
be
undertaken
and
none
information
should
be
passed
on
to
the
appropriate
authorities.
G
A
A
D
Mr.
chair,
in
the
Buell
analysis
that
was
conducted
as
a
briefing
note,
there
was
a
note
around
fuel
savings
and
we
did
acknowledge
in
the
report
that
there
were
pill
savings
with
the
diesel
engines
and
the
Mercedes
in
comparison
to
some
of
the
replacement
vehicles.
However,
looking
at
the
procurement
that
followed
or
the
procurements
that
were
done
for
individual
replacements,
where
was
a
different,
the
Mercedes
has
a
more
expensive
vehicle.
We
did
not
have
any
evidence
provided
on
any
value
analysis.
I
know.
D
B
You,
chair
Betsy
I'm,
just
following
up
on
a
little
bit
of
what
councilman.
That
said,
you
said
that
and
I
see
it
on
page
three,
the
bullet
point
right
before
the
end:
17
cents
compared
to
an
average
fuel
cost
of
existing
vehicles
of
25
cents
per
kilometer.
But
your
point
is
that
there
was
no
analysis
done
of
the
replace
the
the
various
operating
costs
of
replacement
vehicles.
Is
that
correct?
Yes,.
D
B
G
B
Mr.
chair,
the
bylaw
indicates
that
consideration
be
given
to
completing
a
value
analysis
and
that
value
analysis
be
provided
to
supply
to
be
placed
on
the
procurement
fall.
Okay,
was
that
analysis
done?
In
this
case,
my
understanding
is
was
not
done.
That's.
Why
did
not
ask
to
receive
one?
You
should
be
noted
that
the
procurement
staff
are
not.
Technical.
Experts
are
not
well
positioned
to
challenge
the
technical
requirements
of
their
apartment.
What
our
procedures
will
be
updated
to
make
clear
what
documentation
needs
to
be
provided
and
recorded
on
the
file?
B
B
F
G
And
we
coordinate
with
them,
they
use
a
lot
of
times
when
we
go
out
to
tender,
which
is
why
they
took
the
Mercedes
Sprinter
vans,
because
we
had
already
gone
out
to
tender
fort,
so
it
was
already
a
standing
offer
that
they
could
use.
So
it
was
easy
for
them
to
actually
access
those
vehicles.
So
this
as
they
do
tend
to
use
our
procurement
vehicles.
Yes,
they
would
perform
there.
The
same
value
analysis.
This.
B
A
Typically,
you
would
use
a
standing
officer
offer
or
a
request
for
tender
and
in
this
particular
case,
the
reason
why
there's
only
one
bidder
is
because
the
perceived
is
the
only
provider
of
that
size
of
venue
in
earth
market.
Okay,
if
you
look
across
the
country,
you'll
see
you
like
that
Vancouver
bought
20
at
the
same
time,
there's
almost
50
purchased
in
Calgary
because
of
the
same
reason
it
was
the
only
size
vehicle
admit
our
needs.
A
Thank
you.
Thank
you
good.
Thank
you.
Vice
chair,
so
on
item
number
two
office
Leon,
our
general
review
of
the
city's
practices
for
procurement
of
commercial
vehicles,
as
the
recommendations
received.
Thank
you
so
now
we'll
move
on
to
item
a1,
which
is
the
office
of
the
Auditor
General's
report
on
the
fraud,
waste
hotline,
I
counsel,
Wilkinson
I.
Think
you
had
a
question
on
this
phone
ways
we're
on
the
pod.
F
We
think
mr.
chair
Thea
set
to
find
it
first.
The
is
whether
there's
a
not
the
law.
I've
been
looking
at
the
numbers,
a
lot
of
ones
that
are
either
not
valid
or
you
don't
have
enough
information,
but
the
ones
without
enough
information.
Do
you
actually
try
to
follow
up
to
get
that
information
first
before
you
actually
drop
them,
because
sometimes
people
don't
really
understand
everything.
That's
going
to
be
needed.
C
C
C
Sometimes
the
we've
had
individuals
who
provide
pictures.
They
just
didn't
give
it
to
us
or
to
be
able
to.
Let
us
know
that
they
that
they
had
pictures
when
they
made
the
report,
but
certainly
this
two-way
communications
allows
us
to
ask
for
them.
There
are
some
reports
that
come
in
with
very
little
information
and
were
able
to
glean
to
get
more
information
that
allows
us
then
to
pass
the
report
on
to
investigate
or
investigate
ourselves,
but
knowing
that
only
half
of
the
reporters
check
back
in
to
the
system.
F
C
F
It
is
each
party,
one
is
the
one
that
are
left
after
you.
If
you
get
more
information
and
it's
dialed,
you
move
them
into
one
of
the
other
categories.
So
that's
correct,
so
these
are
just
the
ones
that
you
weren't
actually
able
to
answer
action
at
all,
because
you
didn't
have
enough
information.
Absolutely.
C
F
C
A
mr.
chair,
it's
an
independent
system,
it
doesn't
doesn't
involve
the
city
website.
It's
an
outside
third
party
that
operates
the
fraud.
Waste
are
a
website
and
we
post
we
post
our
questions
or
comments
and
the
eventual
result
of
the
report
to
to
the
reporter,
and
but
that,
of
course
requires
them
to
to
log
log
in
if
they
provide.
C
If
they've
provided
a
telephone,
number
or
email
address
to
the
system,
they
will
then
get
a
notification
that
there
is
that
there's
something
there
waiting
for
them
in
the
system
that
they
can
check
on
it's
it's
about.
It's
essentially
a
vocal
board.
The
two
people
have
access
to
them
and
thus
either.
F
If
you
ever
like
me,
they
probably
lost
the
password
the
first
day,
but
anyway
the
yeah
I,
don't
know
if
there's
any
way
to
make
it
more
I,
just
I,
don't
know
what
their
valid
complaints
or
not
or
just
PI,
off
the
sky
ones,
but
the
if
there's
anything
that
looks
like
it's
quite
significant
I
take
it.
You
try
to
follow
a
little
harder
than
some
of
the
others.
That's
correct,
okay,
so
I
think
thank
you
for
that.
I
knew
it.
This
is
difficult
to
do.
F
We
get
people
contacting
us
in
our
oppas
all
the
time
about
not
enough
information,
I
understand
the
problem,
it's
difficult
and
they
are
so
that's
why
they
and
they,
and
in
all
case
you
said
in
most
cases
the
management.
You
actually
pass
anything
honest
with
the
department
to
their
people
in
that
apartment.
Who
do
the
analysis
and
they're
going
to
report
back
to
you
of
what
they
find
or
how
does
that
work
out
and
do
they
have
either
not
handsome
lengths,
sometimes.
C
Mr.
chair,
it's
correct.
We,
the
investment
with
the
bulk
of
the
investigations
about
95
percent,
are
done
by
city
staff.
They
pass
the
results
on
to
us.
Sometimes
we
have
additional
questions
more
often
than
not
it's
clear
to
us
that
the
investigation
is
complete
and
there
are
times
when
we
fully
understand
that
they're
going
to
come
back
and
say
we
just
don't
have
enough
information
if.
F
C
F
C
A
You
Elsa
welcome
to
council
Elson.
Thank
you,
Thank
You,
mr.
chair,
and
now
thank
you
to
the
other
Jenna
and
his
team
men.
Just
to
since
we
don't
know,
we
don't
have
Amba
support
anymore
and
I
see.
Our
reporting
is
clearly
have
you
sample
what
other
municipality
in
in
the
case
of
best
practice
we're
all,
because
if
I
look
at
the
number
at
somebody
after
that
report,
seen
in
most
cases
are
down
from
that
past,
which
is
a
good
sign
for
us.
But
how
was
other
municipality
of
our
size
are
in
comparison?
C
Chair,
it's
a
good
question
from
the
counselor,
the
we
do
look
at
at
how
other
hotlines
operate,
not
just
in
other
municipalities
but
in
in
in
other
government
agencies
in
in
private,
private
and
public
corporations
as
well.
One
of
the
biggest
problems
that
we
have
is,
though
there
are
still
places
that
are
implementing
fraud,
waste
hotlines
for
the
first
time.
So
when
we
compare
ourselves
to
others,
especially
those
that
are
starting
out,
the
volume
in
other
places
is
lower.
But
when
you
compare,
will
we
compare
ourselves
to
other
entities
there
that
are
mature?
C
Have
mature
hotlines
like
like
ours?
The
volumes
are
about
the
same,
and
what
we
see
is
the
volumes
fluctuate
from
time
to
time
and
no
one
has
yet
been
able
to
determine
the
cause
of
that
and
I.
Think.
If
you
look
at
at
our
volumes,
you
can
see
that
there's
been
from
the
beginning
there.
So
a
steady
increase
in
miniature
level
dolphin.
There
was
a
blip
in
in
2015
and
a
little
lower
in
2016
and
and
then
the
drop
for
this
year.
C
A
Thank
you
good
to
hear,
because
one
of
the
area
we
we
fail,
sometimes
so
so
where
we
are
today
versus
what
we
before
even
what
comes
to
fleek
and
and
Creek
management,
and
all
this
we
come
a
long
way
and
I
think
I'll
start
doing
a
great
job.
I
know
we
need
to
do
better,
but
nevertheless,
sometimes
if
we
don't
have
that
army
to
compare
with
other
municipality,
it
seems
like
we
don't.
A
We
don't
have
the
full
picture,
because
it's
nice
to
see,
because
if
you
talk
about
the
numbers
of
vehicle
and
then
and
contracts
and
subcontracts
and
leaves
and
and
purchase,
and
all
that,
and
then
you
look,
how
many
you
know?
Basically
we
can
do
better
is
still
in
comparison,
is
a
small
number,
so
is
the
Army
is,
is
I'm
not
sure?
A
If
how
available
to
you
but
I
mean
it
will
be
good
to
have
a
little
bit
of
sample
of
of
comparison
with
other
municipality
of
our
size
to
say
you
know
something
folks,
this
is
that
trend
or
if
there
is
a
trend,
or
this
is
that
sample
of
other
area
just
just
an
idea
to.
Unlike
us,
when
we
look
at
something
at
least,
we
have
a
full
picture.
C
A
B
B
E
B
An
employee
or
remember
the
public,
whatever
whatever
was
reported.
Okay.
Thank
you.
Just
a
couple
of
other
questions.
On
page
six
and
councillor
Wilkinson
touched
on
this
briefly
the
41
with
insufficient
information,
but
a
little
bit
higher.
At
the
end
of
the
paragraph,
you
have
the
insufficient
information
to
proceed
with
with
17
I
just
want
to
know.
Why
does
one
say
41?
Why
does
that
say?
17
the.
E
Very
keen
eye
accounts
or
the
the
17.
Those
are
cases
basically
that,
but
we
have
so
little
information.
We
don't
know
what
it
related
to
say.
It's
a
it's
an
open.
The
whole
line
is
open
to
the
public,
so
sometimes
we
receive
I'm
going
to
see
gibberish,
but
these
we
know
we
can't
tell
what
they're
alleging,
and
so
we
go
back
to
Justin
to
qualify
and
if
we
can't
even
make
a
you
know,
we
could
we
can't
even
categorize
it
and
Newton.
So
that
falls
into
into
that
into
that
category.
E
Now,
not
all
17
like
that,
because
it
includes
ones
it
did
not
relate
to
fraud
or
waste.
So
I
think
there
is.
There
was
a
handful
of
fell
into
that
category
of
17,
then
the
other
ones
that
were
we
did
have
enough
information.
We
knew
what
they
were
talking
about,
but
there
was
not
enough
information
to
investigate.
We
are
going
to
like
I,
say
a
vehicle
in
a
in
a
park.
The
different.
B
A
B
My
last
question
is
with
respect
to
qualifications,
and
one
of
the
issues
is
engineers
who
are
not
engineers,
and
my
question
to
management
is:
what
is
our
procedure
for
verification
with
respect
to
human
resources
and
applications
are
made
to
the
city?
Do
we
verify
with
their
colleges
the
applicable
colleges
or
governing
bodies?
So
mr.
A
Chair
following
the
the
auditors
recommendations,
we
did
a
sweep
through
all
of
the
employees
who
had
those
requirements
in
their
job
descriptions
and
made
sure
that
there
was
evidence
on
file
that
they
had
it.
Hr
is
now
part
of
the
hiring
process
is
asking
for
evidence.
It
could
be
a
copy
of
the
certificate
that
the
person
holds
or
other
most
professional
associations
have
online
registries,
where
they.
A
C
Mr.
chair,
the
Ottawa
library
has
has
their
own
fraud
and
waste
portal,
which
is
identical
to
two
hours.
We
work
with
them
and,
and
they
get
a
couple
of
couple
of
reports
a
year
and
other
community
housing
has
within
the
last
I
think
just
over
a
year
ago,
opened
their
own
web
portal,
and
that
was
implemented
once
again
with
our
assistance
and
they
operate
independently.
Good.
A
C
C
One
of
the
things
that
we
do
know
is
that
when
we
report
out
with
our
annual
report
on
the
fiber
waste
hotline,
we
do
see
a
little
bit
of
an
uptick
and
it
it
clearly
indicates
that
some
people
are
then
either
made
aware
of
it
for
the
first
time
or
see
that
that
the
hotline
works
and
that
that
it's
transparent.
Thank.
A
C
Mr.
chair,
the
hockey
sticks,
art
city
property
and
the
obvious
question
good
question:
why
would
we
care
about
hockey
sticks
that
don't
belong
to
the
city
motto?
The
allegation
that
was
made
was
that
hockey
sticks
were
being
stolen
and
that
they
work
and
that
staff
weren't
properly
protecting
their
assets.
Well,
they
were
act
City
facility.
When
we
investigated,
we
found
no
evidence
that
staff
were
stealing
them,
but
what
we
did
find
was
that
the
procedures
for
lost
and
found
materials
of
any
kind,
including
an
expensive
hockey,
stick
what
being
properly
followed
and
and
well.
A
C
A
C
I
think
mr.
chair,
when
we,
when,
when
staff
and
when
management
and
and
the
office
of
the
Auditor
General
looked
into
these
losses,
one
of
the
things
that
you
do
is
you
look
at
the
video
evidence,
because
we
were
aware
that
there
were
cameras
in
place
and
we
found
in
some
cases
I'm
going
from
from
memory
for
the
for
the
past
ones.
We
found
that
the
the
video
backup
wasn't
being
retained,
that
it
wasn't
functioned
properly.
In
other
cases,
the
cameras
vote
of
the
sufficient
quality
to
facilitate
an
investigation.
C
A
G
A
A
A
Is
there
I,
don't
believe,
there's
any
in
camera
items,
otice
of
motions
for
consideration
at
subsequent
meetings
and
emotions?
No,
no
inquiries!
Thank
you.
Other
business
note
or
good,
ok
motion
to
adjourn.
Please
there
we
go.
Thank
you
folks,
for
coming
out
have
a
great
summer
happy
Canada,
Day,
there
happy
Canada,
Day
happy
this
summer.
Good
luck,
George!
They
look
about
the.