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From YouTube: Transit Commission - November 8, 2017
Description
Transit Commission meeting - November 8, 2017 - Audio Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas
A
New
commissary
Anderlecht
commissioned
a
transport
assuming
a
lake
important
example:
ldaes
employee
den
Ward,
Avenue,
say
personal
in
Killeen
level.
L
the
program
has
secured
on
phase
approve
the
compassion,
ADA
preoccupation,
the
gal
daughter,
Kiev
Bhas
wide-eyed
bus
operator.
Corrie
was
working
on
route
95
on
the
afternoon
of
April
25th.
When
he
realized
there
was
a
child
with
special
needs
onboard
the
bus
who
had
been
separated
from
his
group.
That
was
traveling
that
he
was
traveling
with.
A
The
child's
group
had
recently
disembarked
at
baseline
station,
but
the
child
had
accidentally
remained
on
the
bus,
realizing
what
had
happened.
Cory
stopped
the
bus
at
the
next
station.
He
called
the
transit
operations
control
center
to
inform
them
of
the
situation
and
asked
for
support.
The
control
center
proceeded
to
send
a
transit
special
console
to
meet
the
bus.
The
special
constable
was
able
to
safely
reunite
the
child
with
his
group
and
as
a
result
of
Corey's,
keen
sense
of
observation,
quick
action
and
caring
nature.
A
Everyone
was
ok
on
May
6,
the
transit
operations
supervisor
Shawn
was
out
performing
his
regular
duties
when
he
flagged
out
when
he
was
flagged
down
by
two
people
near
Lee's,
Avenue
and
Chapel
Street.
They
indicated
that
a
man
in
the
area
was
walking
around
with
a
knife
and
swinging
it
up.
People
Shawn
located
the
suspect
at
the
corner
of
King,
Edward
and
man.
He
then
safely
observed
the
suspect
and
called
the
transit
operations
control
center,
who
requested
that
the
Ottawa
police
attend
the
scene.
A
Shawn
was
able
to
convey
the
suspects
description
and
that
his
direction
of
travel
to
the
control
center,
who
relayed
this
information
on
to
police
dispatch.
The
Ottawa
police
arrived
quickly
and
arrested
the
subject
because
of
Shawn's
quit
thinking.
He
helped
to
de-escalate
a
potentially
dangerous
situation.
On
June
13th
at
11:00
a.m.
bus
operator
Muhammad,
was
at
Simon
Ross
station
waiting
to
start
his
next
scheduled
trip
when
he
noticed
a
woman
fall
and
begin
to
have
seizures,
remaining
calm,
Mohammed
immediately
attended
to
the
woman
and
helped
try
to
stabilize
her.
A
He
then
proceeded
to
call
9-1-1,
transit
special
constables
arrived
shortly
thereafter
and
informed
the
transit
operations
control
center,
who
dispatched
a
transit
supervisor
to
the
scene
for
additional
support.
Paramedics
arrived
a
short
time
later
to
take
to
take
over
and
transport
the
woman
to
hospital.
Mom
is
quick
thinking
and
calm
approach
helped
ensure
the
woman's
immediate
health
and
safety
Thank
You
Mohammed,
for
going
above
and
beyond
to
help
someone
in
need.
A
A
Mike
immediately
went
back
to
his
bus
in
contacted
the
transit
operations
control
center
for
further
assistance,
special
constables,
the
Ottawa
Fire
Department
and
paramedics
soon
arrived,
Mike
remain
calm
and
on
the
location,
helped
direct
first
responders
to
the
man
in
distress
and
to
provide
any
information
needed
after
being
treated
by
paramedics.
The
man
regained
consciousness
and
was
transported
to
hospital
thanks
to
Mike's,
quick
thinking
and
intuition.
A
potentially
serious
situation
was
avoided
on
July
25th,
while
enroute
number
11
bus
operator
Ron
heard
a
customer
on
board
requesting
help.
A
Ron
went
to
assess
the
situation
and
quickly
realized.
It
was
a
serious
medical
issue.
The
customer
was
going
into
anaphylactic
shock,
Ron
and
two
other
passengers
quickly
sprung
into
action
to
provide
assistance
and
ensure
the
customer
was
immediately
transported
to
hospital
thanks
to
Ron's
Quick
Reaction.
A
In
first
aid
knowledge,
the
woman's
serious
medical
emergency
was
treated
and
thank
you
Ron,
for
going
above
and
beyond
to
help
someone
in
need
bus
operator
man,
gender
was
working
on
carling
avenue
near
Richmond,
Road
on
August
13th,
when
a
passenger
boarded
the
bus
and
informed
him
of
an
altercation
that
had
taken
place
on
another
bus
nearby
men.
Gender
asked
for
a
description
of
the
suspect
and
related
this
information
to
the
transit
operations
control
center.
Thus,
us
a--,
the
suspects
description
was
relayed
to
special
constables,
who
are
already
on
route.
A
A
The
six
stories
we've
heard
today
remind
us
of
what
it
means
and
looks
like
to
be
a
caring
considerate
and
ready
to
help
others
we're
very
fortunate
to
have
bus
operators
and
supervisors,
transit,
constables
and
other
employees
that
oversee
transfer,
we're
always
on
the
lookout
for
ways
that
they
can
help
the
rest
of
the
rest
of
us
in
the
community
and
I
want
to
content
to
command.
Excuse
me,
the
gentleman
that
are
here
this
this
morning
and
I.
Please
ask
you
all
to
come
up
to
receive
your
your
certificates.
A
Are
there
any
declarations
of
interest,
seeing
no
declarations
of
interest,
we
did
receive
regrets
from
Commissioner
mill,
know
and
Commissioner
mallow
confirmation
of
the
minutes,
minutes
24
from
the
22
September
2017
Kerry.
Thank
you
very
much
item
number
one
is
the
draft
operating
capital
budgets
there's?
Obviously
a
presentation
on
that
the
equius
is
wrapped
up
into
the
budget
presentation
status,
update,
transit,
Commission's
motions,
an
increase
for
the
period
ending
1
November
2017
that
the
Transit
Commission
received
this
report
for
information
as
it
received
received.
Thank
you
very
much
and
item
number.
A
B
Afternoon
mr.
chair
members
of
Transit
Commission
want
to
walk
you
through
how
the
the
budget
that's
before
you.
The
draft
budget
for
2018
was
put
together.
That's
before
you,
so
the
key
foundational
pieces
are
the
alignment
of
the
transit
affordability
plan.
That
includes
everything
from
the
contra
capital
contributions.
The
revenue
cost
ratio
targets,
there's
a
2.5
percent
increase
to
the
transit
levy.
As
then
fighting
our
affordability
plan
that
you've
approved
and
there's
the
prorated
share
of
the
estimated
1.3
and
tax
increases
resulting
from
growth
assessment
in
terms
of
ridership.
B
The
budget
is
built
on
ninety
seven
point:
two
million
conventional
trips
and
800,000
trips
on
para
on
fare
revenue,
there's
about
195
million
from
conventional
service
in
2.1
from
paris
services.
The
fare
increases
they're
aligned
with
the
report
that
you
you
previously
approved
in
2016,
that's
two
and
a
half
percent,
and
the
u-pass
is
obviously
locked
into
the
contractual
obligations
that
kick
in
on
September
1
of
every
year
in
terms
of
the
costs
and
how
well
the
cost
of
the
funding
align.
B
There's
a
base
adjustment,
the
small
base
adjustment
netting
out
of
point
two
million
dollars,
there's
maintaining
costs
everything
from
Cola
to
diesel
adjustments
going
down
and
so
forth
that
Nets
out
at
about
eleven
point.
Nine
million
growth
represents
about
two
point:
three
million
and
that's
made
up
of
the
there's
some
cost
to
maintain
our
new
Fairgate
equipment.
B
So
it's
it's
minor,
but
it's
it's
heading.
The
right
direction.
Terms
of
capital
highlights.
We
continue
to
maintain
our
fleet,
so
there's
fifty
million
dollars
to
replace
our
buses.
There
is
half
a
million
dollars
to
improve
accessibility
at
our
transit
station
and
no
train
stations.
There's
three
point:
seven
million
dollars
worth
of
investments
for
everything,
from
bus,
stop,
shelters
and
customer
improvements
and
there's
a
continued
investment
in
ensuring
that
we
improve
the
mobility
for
our
buses,
transit,
priority
link,
figurations
and
so
forth.
B
Almost
nine
million
dollars
the
customer
facing
systems
and
para
transport
system
is
an
investment
of
1.5
million
dollars
and
that's
to
keep
us
current
and
ensuring
that
we're
continuing
to
provide
our
customers
with
the
up-to-date
technology
that
they
need
for
their
trips.
Next.
Mr.
chair,
you
reference
the
a
quit
fair
and
you
heard
it
in
the
mayor's
speech
I'm
going
to
give
you
the
details
associated
with
that.
It's
been
built
into
the
budget.
You
gave
us
direction
to
develop
a
single
ride,
fare
option
for
transport
services
and
included
in
the
budget,
which
we've
done.
B
You
also
further
directed
us
that
it
be
implemented
no
later
than
q2,
and
so
that
is
the
plan.
It's
a
single
ride
fare
that's
going
to
be
available
to
customers
with
low
income.
By
no
later
than
June
30th.
We
have
included
a
budget
pressure
of
$150,000
to
fund
some
temporary
staffing
to
perform
the
customer
outreach
activities,
and
you
recall
last
year,
when
we
rolled
out
the
a-kor
pass,
I
said
that
we
were
going
to
do
with
existing
resources
and
we
did
I
want
to
commend
our
management
team
and
our
staff.
That
did
that.
B
B
Funding
for
this
program
is
part
of
the
community
and
social
services
operating
budget
and
the
way
it's
going
to
work.
It's
a
50%
discount
on
the
regular
adult
fare
for
transit
customers.
It's
going
to
provide
a
lower
price
option
for
individuals
or
families
who
can't
either
or
don't
require
a
full
equal
pass
so
you're
further
extending
the
the
support
services
that
our
community
depends
on.
So
it's
a
very
positive
step
forward.
B
It's
going
to
be
the
same
process
of
the
equal
pass,
we're
not
going
to
burden
people
with
different
than
unique
one-offs,
we're
going
to
keep
it
as
simple
as
we
can
and
those
that
already
have
the
equal
pass
set
on
there
presto
card.
Don't
need
to
do
this
again
in
order
to
to
activate
that
option,
so
technology
is
obviously
working
in
everyone's
favor.
B
We
estimate
there's
about
100
4,100
customers
with
low
incomes
that
now
pay
single
ride,
fares
and
would
be
eligible
for
this
program,
and
the
price
of
that
translates
into
a
dollar
seventy
five
and
twenty
eighteen.
The
other
thing
we're
doing
is
our
continuous
modernization
is
with
the
rollout
of
fare
gates
were
now
able
to
offer
multi-day
passes.
B
You
approve
that
in
your
report,
back
in
June
of
2016,
that's
targeted
towards
both
residents
and
visitors,
who
need
unlimited
travel
for
a
defined
period
and
they're
going
to
be
available
at
our
new
ticket
machines
along
the
OU
train
stations,
and
some
of
the
BRT
stations
are
also
going
to
have
these
ticket
back.
These
passes
available
through
the
vending
machines
when
we
roll
out
they're
going
to
be
available
for
3,
5
and
7
days
and
we'll
advise
our
customers
who
are
no
more
channels
later
in
2018
when
they're
available
slide
9.
B
Those
are
the
the
passes
the
multi-day
passes
and
the
team
has
done
a
very
good
job
of
pricing
them
so
that
there's
no
workarounds.
Obviously
we
don't
want
to
lose
revenue
if
they're,
fair
and
they're
balanced.
So
there
is
a
science
to
how
you
map
these
things
out,
otherwise
people
start
doing
math
on
the
fly
and
you
lose
revenue
through
passes
and
so
forth.
B
So
it
looks
simple
on
the
surface,
but
there's
a
there's
an
art
to
it,
and
then,
lastly,
and
this
chair
members
of
Commission,
want
to
highlight
the
the
good
work
that
we're
doing
and
investing
in
service
to
our
growing
areas.
That's
a
list
of
the
routes
that
we're
expanding
most
of
them
kick
in
December,
27th,
I.
Think
there's
one
of
them.
The
one
out
to
the
mental
rec
complex
starts,
December
24th,
the
rest
of
them
will
roll
out
there.
So
this
is
the
budget
that
you
have
before.
B
You
includes
the
operating
cost
of
about
3.5
million
dollars.
That's
your
investment
on
operating.
You
have
the
capital
last
year
of
those
double-decker
buses
and
then
fares
offset
that
3.5
million
by
about
1.8
million
dollars,
so
you're
netting
out
of
1.7
million,
so
you're
continuing
to
invest
in
servicing
our
expanding
communities.
Thank
you
mr.
chair.
That
concludes
the
presentation.
Happy
to
take
any
questions.
I
thank.
A
You
very
much
mr.
Mahoney
and
thank
you
to
your
entire
team.
I
know
putting
the
budget
together
and
putting
the
new
routes
together
is
complex
and
time-consuming
process,
as
was
the
case
with
the
the
budget
at
Council,
will
keep
questions
to
an
exceedingly
high
level
civil
play
and
we'll
wrap
any
questions
for
item
number
2
when
at
the
same
time,
let's
just
do
it
all
at
once,
and
and
we
can
get
you
home
home
for
dinner,
councilor
egg
line,
please
I.
Thank.
C
Very
much
I
hope
this
question
falls
into
the
category
of
the
general
and
discussed
a
brief
you
with
the
GM
on
the
way
over
here.
One
of
the
concerns
that
I've
heard
about
the
introduction
of
the
aquifer,
which
I
think
is
a
great
thing
and
I'm
glad
to
see
we
found
a
way
to
do
it,
but
one
of
the
concerns
has
been
raised
for
me
by
some
community
groups
is
how
are
people
going
to
be
identified?
In
other
words,
we
want
the
aquifer
to
be
inviting
and
not
stigmatizing.
C
B
There
will
be
no
stigmatization
you'll
either
have
it
on
your
presto
card.
If
that's
the
way
you
choose
to
set
it
up
or
you'll
buy
a
ticket
through
the
vending
machines,
and
so
nobody
would
know
there
is
a
process
which
I'll
turn
over
to
mr.
Scrimgeour
in
the
event
that
there's
spot
checks
for
for
fare
revenue
checks
in
terms
of
the
that
process
pad.
If
you
just
comment
on
that,
so.
D
Anyone
applying
does
so
privately
they'll.
They
there's
no
attention
drawn
on
them.
Then
they're
making
a
transaction
with
the
city
to
get
the
registration.
Once
it's
set
up
on
their
card.
They
can
replenish
their
car,
the
presto
card
online
or
at
a
customer
service
center
or
a
ticket
machine,
and
then
when
they
tap
it
on
the
bus
or
on
the
on
the
gates
to
enter
into
a
train
station,
it's
so
it's
just
a
routine
transaction.
D
C
C
Sorry
so
it's
it's
only
available
on
press
private,
then,
okay
and
and
will
we
be
doing
outreach
the
various
community
organizations
that
would
work
with
the
population
that
sort
of
at
that
income
level.
So
they
know
how
to
do
it
and
assist
them
in
getting
cards
and
the
same
sort
of
thing.
We've
done
with
the
equi
past
same.
D
The
same
very
much
the
same
as
we
have
done
and
continue
to
do
with
it.
We
pass
and
just
to
do
a
little
more
of
it
and
go
back
and
see
some
of
the
same
groups
again
and
help
them
to
stay
connected
with
us
on
how
they
can
show
the
people
they
represent,
the
people
they
serve,
how
they
can
apply.
Okay,.
E
E
B
You
know
we're
shedding
approximately
last
count
about
180
buses.
I
believe
is
the
number,
and
this
is
just
to
maintain
the
ones
you're
keeping.
So
you
always
keep
your
fleet
in
the
state
of
good
repair.
So
we
do
two
things:
we
do
midlife
recycle
at
year,
7
and
then
at
year,
15
we're
disposing
those
vehicles
because
they've
been
they've
reached
end-of-life
and
we're
just
keeping
your
fleet
very
current,
and
that's
why
you
have
such
a
reliable
fleet
and.
E
Mr.
chair,
if
I
may,
through
just
a
table
a
question
to
OC
Transpo
today,
if
I
could
get
an
answer
soon,
which
will
help
me
through
this
budget
process,
but
there
have
been
a
number
of
concerns
raised
with
respect
to
para
Transpo,
the
booking
system.
Some
challenges
that
my
residents
and
others
spoke
to
a
year
ago
can
I
have
a
better
understanding.
What
has
happened
within
the
past
year
to
improve
para
Transpo
and
sort
of
the
plans
going
forward
again.
E
F
D
The
price
that's
recommended
is
a
50%
discount
for
the
single
ride,
fair
as
it
was
for
the
single
for
the
monthly
pass
for
the
monthly
pass
that
can
be
attractive
to
children,
because
it's
cheaper
than
the
alternative,
which
is
a
youth
monthly
monthly
pass
for
the
single
ride
fare.
The
50%
discount
is
the
same
as
the
50%
discount
that's
already
available
to
children.
So
probably
we
register
for
it,
but
it
wouldn't
provide
any
financial
benefit.
F
D
D
F
F
F
G
G
Will
there
be
also
a
request
in
your
budget
in
your
draft
budget
for
either
new
resources
or
other
existing
resources
to
ensure
that
residents
are
aware
of
both
the
equi
fair,
both
a
single
fare
and
the
monthly
pass,
and
the
reason
that
I
asked
that
is
I
happen
to
be
at
an
och
building
last
week
and
we
were
talking
about
transit
and
the
people.
I
was
talking
with
we're,
not
aware
even
of
the
equi
fare,
and
it
made
me
think
there
probably
is
an
opportunity
for
greater
public
awareness
and
I'm
just
wanna.
G
B
G
In
second
question,
just
following
up
on
counter
Washington's
question
on
the
assumption
of
a
1%
ridership
increase
I
know
that
we
don't
know
the
exact
date
of
when
phase
1
will
open.
But
is
it
essentially
is?
Is
the
assumption
essentially
static,
ridership
until
such
time
as
the
LRT
opens,
and
then
a
2%
increase
roughly
I?
Think
that's
what
the
long
wait
financial
plan
was,
but
I'm
just
wondering
in
very
rough
terms.
What
the
assumptions
are
again
recognizing
that
there's
no
established
date
for
the
opening.
B
We
all
know
how
sensitive
ridership
is
and
it's
it's
an
ardent
science,
and
you
recall
that
report
that
we
gave
you
before
when
you
asked
some
of
these
similar
questions.
We
took
our
best
cut
at
you
know,
because
we've
had
some
ridership
dips
lately,
so
I
think
we're
netting
out
when
it's
all
said
and
done.
I'm
looking
at
my
notes,
I
believe
overall
about
0.5%
compared
to
last
year.
When
you
add
that
1%
and
then
we
factor
in
where
we
currently
believe
we
are
on
ridership.
B
We
we
look
at
where
we
are
with
ridership
we've
been
we've
been
flat,
we've
had
some
ups
and
downs,
and
so
we
factored
all
that
into
where
we
are
right
now
and
we
added
the
one
percent
increase
that
we
had
originally
modeled
for
LRT
I
was
the
best
guesstimate
at
the
time
and
that
all
Nets
out
to
I
believe
0.5
percent
compared
to
last
year,
I'm,
just
looking
at
Pat
am
I.
Reading
that
correctly
Pat
yeah,
that's
point:
5
percent
is
the
net
0.5%.
A
C
B
A
D
Yes,
mr.
chair
the
the
current
low
income
cutoff
set
by
the
government
of
Canada
for
a
family
of
one
person,
it's
an
annual
net
income
of
twenty
thousand
seven
hundred
for
a
family
of
four,
it's
thirty
nine
thousand
per
year
and
there's
there's
other
scales.
It's
defined
for
one
two,
three,
four:
five:
six
or
seven
or
more
person
family
and
it's
currently
set
at
twenty
on
based
on
2015
incomes.
We
understand
that
statistics
Canada,
updates
this
about
once
a
year
based
on
numbers
that
are
about
one
year
older
than
that
appreciate.
H
You
chair
and
it's
just
a
quick
question
on
the
growth
areas
and
I
want
to
thank
staff
because
I
know
this
is
something
that
you've
been
hearing
from
many
of
the
suburban
councillors,
especially
with
all
the
growth
and
development
snice.
To
finally
see
growth
service
expansion
for
the
first
time,
I
think
in
a
decade
in
areas
like
Riverside,
South,
Findley
Creek
in
my
area,
bar
Haven,
as
well
as
cannot
or
leans
in
different
parts
of
the
city
as
well.
I'm
just
interested
in
the
rollout
I
think
you
mentioned
a
date.
H
December
24th
but
I,
know
there's
with
the
federal
funding
for
the
17
new
buses.
Can
you
just
talk
about
how
you'll
be
rolling
that
out
in
December
and
if
you'll
be
doing
that,
all
at
once
or
if
you'd
be
getting
in
touch
with
us
for
the
different
routes
that
are
going
to
be
happening
for
the
growth
and
expansion
to
somewhere.
B
We
issued
a
memo
that
had
some
of
those
details
and
what
we
can
certainly
do
is
is
talk
to
you
about
your
individual
routes,
101
and
in
terms
of
that,
but
I
believe
in
just
looking
over
at
Troy.
All
these
roll
out
on
the
27
save
and
accept
the
route
95
extension.
So
on
that
day
they
roll
out
according
to
the
schedule,
and
if
you
need
the
detailed
schedule,
we
can
certainly
give
you
that
sure.
H
I
think
you
want
to
put
something
you
negating,
that
closer
to
the
date
to
residents
so
they're,
aware
of
the
changes
that
are
happening
and
I
know
we
have
already,
but
as
if
everything's
on
time
and
on
track
with
that.
If
we
can
do
something
in
terms
of
communications
closer
to
that
rollout
date.
Mr.