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From YouTube: Transit Commission - September 20, 2017
Description
Transit Commission meeting of September 19, 2017 - Audio Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas
A
A
A
Thank
you
very
much
item
number
one
is
the
status
update,
transit,
Commission's
motions
and
inquiries
for
the
period
ending
13
September
2017
that
the
Transit
Commission
received
this
report
for
information
received?
Thank
you
very
much.
Item
number
two
is
the
2017
operating
capital
budgets,
q2
Transit
Commission
status
report?
B
Okay,
Thank
You
mr.
chair
just
a
couple
of
questions
on
on
this
item.
The
q2
operating
capital
budget
I
noticed
on
page
three
just
looking
at
sort
of
the
surplus
and
deficit
situation.
I
guess.
My
first
question
was:
are
those
numbers
q2
only?
Are
they
q1
and
q2
sort
of
this
status
at
the
end
of
q2.
B
Cutie,
okay,
so
in
terms
of
the
shortfalls
on
revenue,
which
were
six
million
two
hundred
and
fifteen
thousand,
the
report
says
the
projected
revenue
shortfalls
result
of
customers,
fare
choices
and
changes
in
ridership.
I
know:
you've
explained
this
a
little
bit
in
the
past,
but
if
you
could
just
staff
just
outline
a
little
bit,
is
this
a
consequence
of
people
not
buying
monthly
passes
now
that
we
don't
have
or
that
we've
merged?
B
D
Certainly
mr.
chair,
every
everyday
customers
are
making
a
choice
of
whether
they
pay
their
fare
with
cash
with
the
past,
with
a
presto
card,
whether
they
themselves
are
eligible
for
a
student
discount,
a
senior
discounts
or
whether
they
need
to
pay
full
adult
fare
every
day
that
changes
every
month
that
changes
every
year.
That
changes
when
the
proportion
of
people
who
are
making
different
choices
changes
from
one
year
to
the
next.
We
can
see
a
change
in
the
relationship
between
ridership
and
revenue.
D
The
average
fare
the
average
number
of
cents
that
we
get
from
each
customer
can
go
up
if
there's
more
adult
fares
being
purchased
or
more
single
fares
being
purchased,
and
if
there's
more
senior
fairs
more
equity
airs
more,
you
pass
fairs
being
being
purchased
and
it
can
just
it
goes
up
and
down.
We
can
only
count
in
on
you
know.
As
we
look
at
the
buses,
we
don't
see
how
many
people
are
getting
on
the
bus.
We
we
don't
know
until
we
look
at
the
fair
they've
paid.
What
what
discount
they're
eligible
for?
Okay.
B
B
C
I
want
to
be
candid
on
the
on
the
ridership
piece,
because
you
know
there
is.
There
is
a
bit
of
a
lull
on
ridership,
certainly
in
the
first
quarter,
and
you
know,
there's
a
bunch
of
things
that
we
think
are
influencing
that
and
we're
just
watching
it
carefully,
because
we
do
touch
on
it
in
here
in
terms
of
the
revenue
piece,
so
we're
watching
ridership,
month-to-month
and
I
think
I
think
looking
at
some
of
the
data
that
Pat
has
pulled
together,
I
think
the
detours
are
exhausting
people
a
little
bit
right
now.
C
You
know
some
of
that
toll
may
have
reached
its
peak.
The
on
the
upside.
You
know:
we've
looked
at
the
cycling
data.
Cycling
trips
are
up
we're
trying
to
get
some
pedestrian
counts,
and
things
like
that.
So
just
wanted
to
touch
on
that,
because
I
think
that's
something
that
we
have
to
closely
monitor
and
then,
as
I
said
early
on,
the
insurance
piece
is
troubling
me
in
terms
of
where
it's
going
to
take
the
budget.
C
B
Okay,
thank
you
and
then
so.
When
we
look
out
at
the
2017
forecasts
of
the
right
hand,
side
of
that
chart,
the
expectation
is
that
the
shortfall
in
pen
in
revenue
will
be
eight
eight
point,
five,
which
is
a
relatively
smaller
addition.
If
we
were
at
six
point
two
after
q2
and
we're
anticipating
being
eight
point
five
at
the
end
of
the
year,
that
means
that
the
expectation
is
the
situation's
going
to
improve
from
what
was
expected.
Otherwise,
you
know,
if
you
did
it
in
the
pure
math,
it
would
be
a
twelve
million
dollar
deficit.
B
If
you
just
took
the
numbers
from
the
first
two
quarters,
and
you
assume
that
those
patterns
would
continue
for
the
rest
of
the
year.
So
is
it
staffs
expectation
that
some
of
what
ever
occurred
in
the
first
half
of
2017
is
going
to
better
itself
or
why
is
it
that
you're
not
anticipating
a
more
significant
revenue
shortfall
given
the
patterns
from
the
first
two
quarters
so.
C
Some
of
that
improved
like
the
ridership
piece.
Certainly
numbers
were
down
early
on
in
the
year
and
they've
gotten
better
and
that's
the
best
estimate
we
have
now
working
with
our
finance
partners,
including
the
treasurer
in
terms
of
what
we
think
the
forecast
is
right
now,
based
on
what
we
know,
but
things
will
change
in
this
report
was
I,
think
it
was
literally
published
or
signed
off
and
then
next
day
I
got
a
notice
from
mr.
C
A
Thank
you
very
much.
Just
before
we
go
the
next
speaker,
I
should
have
introduced
our
new
transit
Commissioner
intervening.
The
meeting
I
apologize,
Todd
Mathilda
Harbin
is
joining
the
Transit
Commission
replacing
Commissioner
Burt,
so
welcome
to
the
Commission,
and
we
look
forward
to
the
next
year
and
a
half
I
guess
give
or
take,
and
please
don't
hesitate
to
ask
as
many
questions
as
you
like,
councilor
Libra,.
E
E
And
I'm
also
interested
just
on
the
spur
of
the
moment
the
John
mentioned
the
cycling
numbers
are
up
how
much
if,
if
you
were
to
use
an
intuitive
guests,
how
much
of
that
reduction
of
1.5
million
passengers
might
be
attributable
to
people
choosing
cycling
instead
or
I?
Can
I
can
certainly
wait
for
more
analysis
on
that,
and
that's.
C
E
E
You
okay,
I'd,
be
very
interested
in
seeing
what's
going
on
at,
especially
as
we
go
into
the
transportation
master
plan
for
the
next
term
of
council.
Second
question:
the
software
support
costs.
Can
you
give
me
an
idea
of
what
our
path
is
to
keeping
those
under
control
if
I
understand
properly,
this
is
associated
with
legacy
systems
that
are
costing
us
more
to
support.
When
will
we
stop
seeing
this
as
an
item
in
in
these
reports.
D
As
we
move
the
operational
support
systems
from
the
legacy
systems
to
the
vendor
supported
systems,
which
we
are
continuing
to
do,
we'll
have
more
certainty
from
one
year
to
the
next
on
what
the
support
cost
will
be
because
they'll
be
contracted
there
will
there
is
still
a
question
of
how
much
of
it
is
charged
to
operating
how
much
we
charge
to
capital
while
these
things
are
in
development
and
and
that
results
in
some
of
the
the
gaps
you
see
here,
funded
back
from
the
reserve
by
the
end
of
the
year.
So.
D
A
Thanks
very
much
just
before
we
go
to
the
next
mix
members
of
the
Commission.
Do
we
have
any
data
on
the
ridership
broken
down
either
days
we
have
a
sense
of
where
is
these
changes
are
demonstrating
themselves
because
I'm
still
getting
concerns
about
full
buses
during
rush
hours
or
in
Lyon
Orly,
and
so
I'm
wondering.
D
The
passenger
count
data
that
we've
seen
on,
so
these
aren't
the
same
numbers
they
aren't
from
the
same
source.
The
global
number
is
taken
from
is
estimated
from
the
revenue
that
we
see
receive,
which
is
how
much
money
did
we
receive
through
presto
or
through
money
put
into
the
fare
box.
The
passenger
count
data
that
we
take
on
board.
The
buses
has
shown
that
when
you
look
at
each
bus,
ridership
spend
fairly
steady
during
rush
hours,
but
we've
seen
lower
ridership
on
individual
buses
in
the
evening
and
later
at
night.
A
F
D
D
F
Some
it's
interesting
to
hear,
given
that
I
know
their
enrollments
are
generally
going
up
a
little
bit,
so
it
would
be
interesting
to
see.
What's
behind
that
factor,
more
people
are
eligible
to
opt
out
with
respect
to
the
impact
of
cycling.
It
you
know
suggests
the
ridership
members
may
continue
to
be
down
this
month,
simply
because
we
finally
had
summer
weather.
So
thank
you,
mr.
Chen.
It's
all.
G
You
mr.
chair
and
colleagues,
I
think
I
think
it's
important
to
remember
that
we
were
expecting
a
decrease
in
ridership.
We
saw
it
coming,
we
knew
about
it,
especially
when
we
introduced
the
the
fare.
Rationalization
and
you
know
compounding
the
problem
is
the
the
construction
the
delay
is
associated
with
the
LRT
sold
it
sold
it.
The
reduction
was
expected.
It
was
a
risk
that
we
were
willing
to
manage.
My
question
is
whether
or
not
the
scope
that
we're
seeing
right
now
in
that
reduction
in
master
ridership
is
what
you
were
expecting.
C
D
What
we
can
do
and
what
we
are
certainly
engaged
now-
is
building
the
best
transit
system
that
we
can
following
the
the
directions
given
by
by
the
Commission
and
council
to
build
and
operate
the
best
service.
We
can.
That
will
be
the
most
attractive,
the
people
as
they
make
that
choice
every
morning,
but
we
can't
control
or-
and
in
some
cases
predict
how
each
person's
going
to
make
that
choice.
H
You
a
chair
one
of
the
main
complaints
that
I
get
from
residents
and
I've
shared
it
with
you.
Many
times
is
the
reliability
of
the
bus
service,
either
showing
up
late
or
not,
showing
up
at
all,
in
some
cases
and
in
the
past
year,
how
has
the
reliability
of
the
bus
service
and
what
have
those
trends
looked
like
as
a
result
of
all
the
work
that's
happening?
Do
we
have
any
data
or
information
of
what
the
reliability
of
bus
services
across
the
city
over
the
past
year.
I
Okay,
yes,
mr.
chair,
the
the
all
the
construction
laid
detours
that
were
going
right
on
right
now
has
made
our
peak
period
time
more
challenging
and
we're
we're
more
susceptible
to
some
variability
in
travel
times
and
which
impacts
the
reliability
factor
from
our
customers.
So
our
most
challenging
period
of
time
is
that
PMP
commute
between
you
know
that
that's
week,
time
between
4:45
and
6
o'clock,
but
it
has
made
our
summer
some
of
our
routes
that
the
wild
birds
that
sorry
travel
through
the
downtown
course
made
them
more
challenging
and
more
susceptible
to
isolated
incidents.
I
H
I
H
H
D
D
F
You
mr.
chair
and
apologies
for
being
late
today,
as
I'm
sure
mr.
Mahoney
can
attest
to
the
roads
were
miserable
this
morning.
I
just
wanted
to
pick
up
on
mr.
Mallos
point,
which
was
that
the
construction
has
slowed
down
and
reduced
ridership
and
slowed
down
our
fleet
overall.
Is
there
any
indication
as
construction
starts
to
wind
up
both
the
the
service
delivery?
That
96%
will
likely
improve,
but
also
you
know
the
reverse
of
that
happening.
People
coming
back
to
the
system
in
in
anticipation
of
of
LRT
coming
online.
C
There's
nothing
definitive
that
I
can
give
you
that
that's
going
to
occur,
but
you
know
common
sense
would
suggest
that's
going
to
be
the
case
you're
going
to
have
a
state-of-the-art
LRT
that
takes
you
from
Blair
all
the
way,
downtown
and
tönnies
all
the
way,
downtown,
seamlessly
and
reliably
and
so
forth,
and
all
those
advantages
of
LRT
will
all
come
to
fruition.
I
think
issue
on
the
construction
piece
is
you
know
we
we
continually
walk
in
the
shoes
of
our
customers
and
some
of
them
have
had
four
or
five
six
changes.
C
Just
listen
to
the
the
chatter
on
Twitter.
Right
now
about
those
students
that
have
to
transfer
over
at
dead,
Bayview
I
think
that's
the
counselor
leaper
will
attest
I.
Think
that's
the
fourth
or
fifth
change
in
terms
of
their
travel
pattern
and
extra
walking
and
it's
you
know
it's
adding
that
chase
and
you
know
success
in
transit.
Is
you
it's
it's
as
easy,
as
in
a
tune
of
as
intuitive
as
it
can
be,
and
that's
what
you're
building
you're
building
a
great
system
that
will
be
easy
to
use
intuitive,
intuitive
and
reliable?
It.
F
Just
my
follow-up
to
that,
which
is
which
is
the
changes
I
know
in
my
neighborhood
and
councilor
news,
fogs
neighborhood
they,
the
number
one
had
changed
to
the
six
and
I
was
anticipating
some
frustration,
but
from
local
residents
and
and
honestly
I
heard,
none
and
and
that
second
wave
of
number
changes
did
we
see
the
same
level
of
just
either
social
media
or
calls
or
or
complaints
about
about
the
change
or
was
it
it?
Was
it
more
adapted
or
do
people
adapt
more
easily
or
quickly
to
those
changes
than
the
first
rounder?
First.
C
What
I've,
seen
and
heard
people
have
been
very
complimentary
about
the
information
campaigns
and
so
that
the
route
change
number
the
information
has
been
there.
There's
nobody
that
hasn't
heard
on
track.
2018
are
ready
for
rail,
I
mean
you
know.
Some
people
are
begging
us
to
stop.
You
know
success
is
when
they
beg
you
to
stop.
In
my
mind,
the
issue
is
if
your
bus
stop
or
your
route
has
changed
six
times
over
last
three
four
years,
I
may
get
to
you
that
I.
A
You
very
much
are
there
any
other
questions
or
comments?
Well,
thank
you
very
much.
Just
I
think
it's
important
that
we
keep
everything
in
perspective
and
and
how
exactly
the
system
has
transformed
and
improved
over
the
last
number
of
years,
beginning
with
the
introduction
you
pass,
which
brings
the
cost
for
university
students
and
college
students
now
lower
than
almost
when
I
was
in
university.
A
More
than
sixteen
or
seventeen
years
ago,
we've
introduced
the
equity
or
the
equipage
brings
a
more
affordable
transit
pass
for
those
in
our
community
who
are
of
a
lower
income
status
with
the
presto
card
we've
allowed
for
the
transferability
the
past,
so
that
when
people
buy
their
bus
pass,
they
have
more
options
and
can
get
more
value
out
of
it
by
handing
it
off
to
other
members
or
their
family
or
to
their
children
we've.
As
my
councilor
mentioned,
we've
bought
new
buses
which
will
go
in
service
at
the
end
of
this
year.
A
The
first
time
additional
capacity
has
been
put
into
the
system
and
in
a
long
long
time,
and
the
flexibility
of
the
presto
card
also
allows
people
to
make
more
informed
decisions
and
gives
me
more
options
on
exactly
how
to
spend
their
money,
visa,
V
transit
and
that
flexibility.
My
wife
is
a
perfect
example.
Most
months
now
she
doesn't
buy
a
Monthly
Pass.
She
puts
it
on
her.
A
He
purse,
because
there
was
an
update
where
she
works
at
home
or
has
days
off
her
staff
holidays,
except
her
that
she
can
manage
the
flexibility
of
using
e
purse,
and
that
leads
us
to
have
a
net
reduction
in
our
spending
on
transit.
That
would
I
would
argue
that
she's,
probably
not
alone
and
that
type
of
decision-making,
so
I
think
we
should
be
very
proud
of
everything.
A
That's
happened
is
last
number
of
years,
and
all
that
has
happened
under
the
in
the
context
of
feathering
the
needle
through
the
middle
of
downtown,
as
we
shut
down
a
good
chunk
of
our
network
to
to
build
the
future
of
our
public
transit
system
and
I.
Think
I
would
hope
that
we
all
keep
that
in
mind.
As
we
as
we
move
forward
over
the
next
number
of
months
and
prepare
for
the
launching
of
the
Confederation
Line
next
next
summon,
so
the
recommendation
is
that
the
Transit
Commission
received
this
report
for
information
receive
receive.