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From YouTube: Transit Commission – 16 December 2020
Description
Transit Commission
– 16 December 2020 – live meeting stream.
Agenda and background materials can be found at http://www.ottawa.ca/agendas.
B
Okay
good
morning,
everybody
and
welcome
to
the
december
16
2020
meeting
of
the
transit
commission.
I've
received
no
regrets
and
the
commissioner
sorry,
could
the
commission
coordinator
eric?
If
you
could
please
call
the
roll
call
please,
commissioner,
brockington.
D
B
I
just
received
a
message
that
he's
having
technical
issues
and
the
clicks
officers
working
with
him
to
join
us.
So
I
can't
answer
for
a
roll
call,
but
he
will
be
in
on
the
meeting.
Hopefully.
E
B
President,
you
have
quorum
chair.
Thank
you
very
much
before
we
move
on.
Is
there
any
declarations
of
interest
from
any
of
the
commission
members?
B
B
Thank
you,
okay,
so
we've
got
just
two
items
on
the
agenda
today:
the
confederation
line
and
bus
service
update
we'll
obviously
hold
that
there'll
be
slides
and
some
discussion
on
there
item
number
two:
the
delegation
of
authority
for
contracts
awarded
for
the
period
of
january
1st
to
june
30th
for
the
transit
commission
is
that
kerry.
B
Sure,
okay,
all
right,
then,
let's
go
back
to
item
number
one
and
confederation
line
plus
service
update
mr
mancone.
If
you're
ready.
F
Thank
you,
chair
and
good
morning,
members
of
the
transit
commission,
just
just
before
we
start.
I
just
wanted
to
take
a
moment
to
share
with
the
commission
that
jocelyn
beijing,
who
many
of
you
know
she's,
my
chief
of
staff,
is
has
announced
her
retirement
she's,
leaving
us
after
30
years
of
service
january.
The
11th
will
be
her
last
day
and
chair
with
your
indulgence.
I
wanted
just
to
take
a
moment
to
acknowledge
her
great
work.
F
She's
worked
with
me
for
20
years
and
the
various
roles
that
I've
held
at
the
city
and,
in
addition
to
to
all
the
strategic
files
and
the
large
transformational
files
that
she's
held
in
the
last
number
of
years,
she's
been
instrumental
in
the
equity
inclusion
program
at
the
city
of
ottawa,
with
oc
transfer
in
particular.
When
I
arrived
here
nine
years
ago,
it
was
a
heavily
male
dominated
organization.
F
Josten
has
been
instrumental
in
hiring
and
promoting
female
leaders.
We
had
some
of
the
most
senior
leadership
roles
in
bus
and
rail
in
canada.
The
equity
inclusion
lens.
I
can't
say
enough
about
it.
You'll
recall
a
few
years
ago
we
had
some
concerns
about
what
was
going
on
in
the
workplace
and
counselor.
Kavanaugh
knows
that
I
can
remember
our
call
like
it
was
yesterday
johnson
rolled
out
a
respectful
workplace,
mandatory
training
program
that
every
single
employee
is
receiving.
F
So
I
just
want
to
take
a
moment
to
to
acknowledge
jocelyn
and
her
great
work,
she's,
a
quiet
science
leader
that
has
helped
me
tremendously,
the
organization
and
the
community.
So
congratulations,
jocelyn
for
for
all
your
years
of
service.
F
Mr
chair
members
of
commission,
I'm
going
to
ask
mr
charter
to
walk
you
through
the
update
on
the
rail
piece.
I
just
want
to
say
a
few
words
about
the
tsb
I
I
cannot
speak
on
their
behalf
today.
That's
a
regulatory
requirement
and-
and
I
just
want
to
make
sure
that
we
just
watch
ourselves
in
terms
of
opinions
of
tsb-
I
cannot
offer
those
to
you.
I
will
share
what
they
have
shared
with
us
at
the
various
meetings,
we're
an
open
book
in
that
regard.
F
I
just
want
to
know
that
I
can't
speak
on
their
behalf
and
I
can't
state
their
positions
and
so
forth.
The
other
thing
I
want
I
want
to
address
head
on
because
I've
already
seen
some
comments
in
social
media
about
are
the
trains
safe
safety
is
paramount.
It
is
at
the
top
of
every
railroad
and
bus
operation
in
the
world,
and
I
just
want
to
lay
the
context
to
make
sure
that
we've
shared
all
the
appropriate
information
with
you
sitting
at
the
table
since
day.
F
One
of
this
issue
with
the
wheels
we
have
our
chief
safety
officer,
brandon
richards,
who
reports
to
me.
We
have
the
your
independent
safety
officer
that
reports
to
city
council
and
the
city
manager
and
a
reminder,
I'm
firewalled
from
that
individual
sam
berata
he's
a
railroad
expert
he's
been
fully
engaged.
F
We
have
also
chief
safety
officer.
We
have
the
tsb.
We
also
have
a
hired
professional
steel
wheel
expert
at
the
table
that
we've
hired.
So
I
just
offer
that,
in
the
context
of
the
the
lenses
that
are
applied-
and
I
can
tell
you
that
on
the
minute
that
I
was
notified-
which
was
immediately
of
the
situation,
the
first
question-
the
ceos
of
railroads
ask
is:
do
you
ground
the
fleet?
F
In
other
words,
you
put
everything
to
a
complete
stop
and-
and
I
can
tell
you
that
everyone
has
been
unanimous-
that
everything
that
we're
doing
enables
us
to
continue
with
safe
operation
of
the
fleet,
and
we
would
never
ever
put
anybody
at
risk,
whether
it's
our
employees
or
our
customers.
So
the
daily
inspections
that
you're
going
to
hear
about
the
replacement
of
the
wheels
you're
going
to
hear
about
is,
has
been
rolled
out
and
there's
nobody
from
all
those
safety
lenses
saying
do
not
use
the
trains
with
respect
to
numbers.
F
F
That's
hundreds
of
wheels
alstom
did
not
have
to
do
that.
They
did
that
on
their
own
and
while
they're
waiting
for
some
specialty
equipment
to
do
adjustments
to
those
jacking
screws,
they're
continuing
to
inspect
the
remaining
25
vehicles
on
a
daily
basis
to
ensure
that
there
are
no
defects,
no
issues
and
they
are
replacing
wheels
until
the
specialty
equipment
arrives.
Once
that
equipment
arrives,
they
then
can
inspect
the
wheel
if
there
is
jacking
screws
that
need
adjustments
and
there's
no
deformities
to
the
wheels.
F
They
can
then
make
the
adjustments
and
don't
have
to
go
to
full
replacement,
but
we're
not
at
that
point
right
now,
so
13
trains
have
been
done.
14Th
train
is
nearing
completion
or
14th.
Car
is
nearing
completion
so
and
then,
once
a
wheel
is
replaced,
you
go
into
the
normal
inspection
mode
associated
with
with
those
wheels,
so
they
move
off
of
the
daily
and
they
they
receive
their
regular
maintenance.
F
So
the
wheels
that
have
not
been
replaced
are
getting
a
daily
inspection
right
now,
which
tsbn
has
been
involved
in
the
safety
officers
have
all
signed
off
on
your
independent
safety
officer
has
has
been
engaged
on
and
so
forth.
So
I
just
wanted
to
to
set
the
context
in
terms
of
that,
because
I
had
some
questions
last
night
and
and
today
on
the
information
that
I
released
with
that
mr
chair
I'll
turn
it
over
to
mr
charter
and
mr
scrimger.
E
All
right,
thank
you.
Thank
you,
john
I'll.
Just
wait
for
the
presentation
up
there
perfect
and
if
you
can
go
to
the
first
slide,
please
thank
you
yeah.
So
over
here
the
presentation
start
with
overview
of
the
performance
of
line,
one
update
on
the
rectification
plan,
those
seven
key
items
that
were
impacting
on
service
liability.
I'll
turn
things
over
to
my
colleague,
pat
scrimmer.
At
that
point,
he'll
talk
about
the
transit
service,
transit
recovery
update,
as
well
as
a
brief
update
on
covet
19..
E
So
next
slide,
please!
So
you
know
the
next
three
slides
you're
gonna
see
it's
the
same
graphs
that
we
presented
the
last
few
transmission
meetings.
You
know
this
one
shows
the
the
service
delivered
and
you
know
in
comparison
to
the
plan
service
for
the
entire
month
continue
to
see
you
know,
august
september
october
november,
good
performance
in
terms
of
reliability
that
97
98,
you
know
we're
not.
E
So
we
finished
the
month
of
november,
at
just
over
98
and
and
so
far
for
the
month
of
december,
up
to
and
including
december
13th
this
sunday
we're
at
about
96
and
I'll
explain
a
little
bit
the
next
slide.
You
know
why
we're
at
why
we're
a
bit
lower
than
where
we
were
in
previous
months,
so
you
can
go
to
the
next
slide
please.
E
So
this
slide,
you
know,
combines
it,
looks
at
the
the
overall
service
trend,
which
is
that
wavy
line
running
across
as
well.
As
you
know,
each
dot
is
the
the
actual
service
delivered
on
any
given
day.
So
you
know
similar
to
the
previous
slide.
E
You
could
see
that
the
service
trend
so
far
for
the
month
is
below
that
97
threshold
that
we
use
as
sort
of
a
barometer
as
to
you
know,
you
know
if
it's
above
the
97,
those
tend
to
be
really
good
days
for
our
customers,
and
you
know
generally,
when
we
fall
below
97,
there's
been
some
challenges
and
and
there's
definitely
been
some
impacts
to
our
customers.
So
we,
you
know
we're
below
that
97.
E
So
far
for
the
month
of
december
and
you'll
note
that
there
are,
you
know,
there's
six
dots
there
or
six
individual
service
days
that
are
that
are
below
that
97.
So
that's
that
that
variability
or
lack
of
consistency
from
day
to
day
and
that's
what's
driving
the
the
average
down.
So
we've
had
a
few
occurrences
so
far
in
the
month
of
december
that
you
know
resulted
in
some
challenging
commutes
for
our
customers.
E
You
know
they
almost
all
occurred
between.
You
know
the
in
the
week
of
you
know
december
5th
to
11th,
but
you
know
if
the
remainder
of
the
month
trends
like
we
have
been
last
couple
days
and
trends
consistently
with
the
the
previous
month.
You
know
we
could
see
that
jump
back
up
to.
You
know
97
98,
but
you
know
obviously
those
you
know.
I
say
those
out
wire
days
or
those
challenging
service
days.
I
mean
they're
they're,
obviously
going
to
remain.
E
That's
what's
been
experienced
so
far,
so
you
know
we
want
to
see
you
know
all
those
dots
all
those
service
days
congregated
at
the
top
of
the
screen.
You
know
above
that
97.
We
all
want
to
see
them
tightly
clustered
together,
because
that
shows
one
reliability
and
then
consistency
from
day
to
day
go
to
the
next
slide.
Please.
E
So
you
know
this
slide
ties
the
two
together.
You
know
we
for
the
month
of
november.
You
know
we,
we
did
see
a
little
bit
more
variability,
but
you
know
the
average
was
was
above
the
97.
E
As
I
said,
it
was
just
over
98
and
we
had
those
those
two
outlier
days
there
that
that
impacted
service.
So
far
for
the
month
of
december,
as
I
said
up
until
december
13th,
you
know
our
average
is
below
97.
That's
why
that
bar
is
is
red
and
and,
as
I
said
previous,
as
I
said
in
previous
commission
meetings,
you
want
that
that
bar
to
be
as
thin
as
possible
or
as
short
as
possible,
because
that
shows
that
the
service
is
consistent
day
in
day
out.
E
So
those
outliers
that
you
saw
in
the
previous
slide
is
is
bringing
the
average
down
and
and,
as
I
said,
I'm
not
trying
to
sugarcoat
it
anyways.
But
you
know
those
have
been
some
challenging
days
for
our
customers,
but
you
know
overall,
you
know,
I
said
I
think
you
know
december
there's
just
the.
If
we
continue
to
the
positive
channel
we've
seen
the
last
couple
days,
we
could
see
that
jump
back
up
and
but
those
those
outlier
days
are
still
going
to
remain.
E
So,
with
regards
to
the
rectification
plan,
you
know,
there's
a
few
updates
here.
Last
transit
commission
talked
about
you
know,
we're
moving
into
monitoring
and
making
sure
that
the
the
actions
taken
continue
to
produce
the
desired
results,
and
that's
where
we're
at
for
a
few
of
those
things.
So
you
know
with
expected,
you
know
the
vehicle
breaks
and
the
overhead
catenary
system.
You
know
the
work
on
both
those
fronts
is
largely
complete
and
we
are
moving
into
the
the
the
monitoring
making
sure
that
you
know
they
continue
to.
E
You
know
provide
the
reliability
that
we
expect
that
our
customers
deserve,
and
you
know
and
where
we're
at
is
you
know
making
those
seasonal
adjustments,
or
you
know
those
those
bi-monthly
checks
and
the
adjustments
associated
with
it.
So
you
know
with
regards
to
vehicle
brakes
when
you
get
into
the
winter
season,
you
know
cold
steel
wheels
on
cold
track.
E
You
sometimes
make
very
great
adjustments,
and
similarly,
with
the
overhead
catenary
system,
the
the
metal
wire
that
provides
power
to
the
trains-
you
know,
there's
you
know
as
it
is
getting
cold
metal
tends
to
contract
and
when
it
warms
up,
it
tends
to
expand
but
you're
all
well
we're
always
out
there.
Rtg
is
always
out
there
making
those
adjustments
to
to
the
catenary
system
to
make
sure
it
continues
to
function
as
it
is.
You
know
we
want
to
see
their
maintainers
out
there
on
the
line.
E
Doing
these
things,
that's
that's
the
expectation
and
and
and
they
need
they,
they
are
out
there,
which
is
a
good
thing.
So
so
both
those
vehicle
breaks
and
the
overhead
catenary
system
we're
at
that
general
we're
at
that
monitoring,
making
sure
that
the
actions
that
have
taken
continue
to
produce
the
desired
results.
E
With
regards
to
the
switch
heaters
pleased
to
report
that
all
the
switch
heater
work
is
complete,
it
was
completed
the
weekend
of
december
6..
So
when
we
launched
service
on
monday
december
7th,
we
had
you
know
the
full,
the
full
full
suite
of
all
the
switch
heater
work
completed
and
I'll
provide
a
quick
summary
of
it
on
the
next
slide.
But
all
that
work
is
completed.
The
the
temporary
service
closures
greatly
assisted
in
their
ability
to
get
that
done
and
in
time
for
for
the
winter,
but
as
well.
E
You
know
it
gave
them
the
opportunity
to
do
some
additional
work
as
well.
There
was
some
rail
grinding
that
was
done
as
well
as
some
track
welds
and
some
other
work
in
the
tunnel.
E
You
know
deal
with
some
other,
you
know,
there's
you
know
some
areas
where
there's
leaks
that
they
need
to
continue
to
focus
on,
so
they
were
able
to
utilize
the
time
to
to
do
other
things
as
well
and
and
but
then
the
main
thing
for
me
is
you
know
all
the
switch
heater
work
has
been
completed,
which
is
what
we
expected
and
and
is
what
they
delivered
vehicle
traction
power.
E
If
you
recall
last
transit
commission
meeting,
I
said
there
was
this
21
vehicles
that
have
been
completed
with
the
new
inductors
and
contractors
and
that
sort
of
thing
we're
now
up
to
29
29
of
38
vehicles,
we're
still
on
track
to
be
completed
early
in
the
new
year.
E
Well-
and
you
know,
as
I
said,
we
haven't
had
a
reoccurrence
of
those
those
power
arching
events
that,
since
we
since
we've,
made
modifications
to
the
software
and
some
of
the
other
changes,
so
you
know
good
progress
there,
vehicle
passenger
doors.
E
You
know
again,
I
know
I'm
repeating
myself
from
the
last
transit
commission
meeting,
but
you
know
since
that
still
two,
the
safety
certified
software
was
inputted
onto
the
doors.
We've
seen
very,
very
positive
results,
you
know,
doors
and
door.
Issues
tend
to
be
one
of
the
number
one
causes
for
for
for
delays.
You
know
in
all
rail
systems
for
us
right
now.
You
know
we.
We
have
had
a
few
door
issues
very,
very
minimal
impact
of
service.
Generally,
what
happens
is
the
operator
is
able
to
go
attend
to
that
door?
E
E
Our
operators
are
able
to
take
action
and
keep
keep
service
moving,
which
is
which
is
great,
real
positive,
the
vehicle,
auxiliary
power
or
cvs
units
in
the
hvac,
similar
to
what
I
said
about
the
brakes,
the
cabinetry
system,
you
know
the
software
updates
are
in
place,
they're
producing
the
desired
results.
You
know
at
this
point
we
just
we
need
to.
E
We
need
to
monitor
and
make
sure
that
it
continues
to
have
those
results,
and
you
know
we
know
that
the
winter
months
tend
to
be
the
most
challenging
for
us
for
for
for
vehicles
and
for
systems.
So
we
need
to
see
the
you
know,
the
trend
that
we
saw.
You
know
late
summer
into
the
fall.
We
need
to
see
that
continue
over
the
winter
months,
so
but
you
know
and
that,
but
that
there
is
said
software
is
in
place.
E
E
If
I
mentioned
switch
heaters,
you
would
have
seen
this
at
last
transit
commission
meeting,
so
you
know
all
the
all.
The
switch
heater
switch
locations
to
have
switch
heaters,
so
all
locations,
east
or
west
of
tromboy
station
have
the
electric
heaters
and
have
been
upgraded
with
those.
E
We
talked
about
those
heat
trace
elements
that
literally
heat
up
the
rail
and
ensure
that
there's
no
buildup
of
snow
or
ice,
that's
all
been
complete
and
then
the
the
three
switch
locations
east
of
trombola
station
have
all
been
updated
with
gas
and
and
natural
gas
and
propane
switch
heaters,
which
will
provide
that
you
know
greater
level
of
heat,
and
this
is
where
we
we
had
all,
but
one
of
our
you
know
for
call,
but
one
of
our
service-weight
disruptions
were
in
the
east
end.
E
So
that's
why
we
really
focused
on
the
the
gas
powered
solution
there
and
that
got
completed
over
that
weekend.
In
addition,
the
you
know
we
talked
about
the
alarm
monitoring.
E
So,
if
they're,
if
the
switch
heater
stops
blowing
heat
for
whatever
reason,
our
control
center,
which
is
stuff
24,
7
365
days
a
year,
we'll
get
an
alert
and
we
can
dispatch
that
before
it
becomes
an
impact
of
service.
You
know
and-
and
we're
in
you
know
as
we're
at
the
early
stages
of
all
this
work.
We're
also
you
know
dedicating
our
some
of
our
field
resources
to
be.
E
You
know
doing
the
the
field
checks
you
know,
take
a
look,
make
sure
that
it
is
functioning
and
you
you
know,
there's
certain
locations
where
you
can.
You
can
hear
the
switch
heater
going
and
then
there's
other
locations
where
you
know
you
can
use
one
of
those
heat,
thermometer,
guns
and
and
check.
So
where
we're
we're
using
the
alarm
monitoring-
and
you
know
we're
augmenting
that
with
our
field
staff,
because
we
know
this
is
one
of
those
areas
where
you
know
there
was.
You
know
certain.
E
There
was
a
good
number
of
impacts
to
customers
last
winter,
and
you
know
we
put
a
lot
we're
putting
a
lot
of
effort
into
that
yeah.
So
all
the
work
is
complete.
So
you
know
right
now:
it's
you
know.
We
know
that
the
winter's
coming
we're
our
next
snow
storm
is
soon
and
but
you
know
I
said
we
got
the
all
the
work
done
and
we're
monitoring
it
both
through
the
control
center
and
through
our
field
staff.
E
Next
slide,
please
now
with
regards
to
the
wheel
cracks-
and
I
know
mr
manconi
touched
upon
it
at
the
beginning
here,
and
you
know,
some
of
the
information
I
may
provide
might
be
a
little
bit
duplication,
but
you
know
it's
important
to
know
so.
You
know
yesterday
the
tsp
did
release
a
letter
outlining
the
their
some
of
the
preliminary
findings
associated
with
their
independent
investigation.
E
You
know,
since
the
wheel
cracks
were
identified
back
in
early
july.
The
city
has
worked
closely
with
rtg,
ensuring
that
the
continued
safe
operations
of
the
light
rail
fleet,
we
notified
the
tsb
immediately
of
the
occurrence
and
rtg.
You
know
their
their
vehicle
manufacturer
also
initiated
their
own
separate
investigation.
E
You
know
and
that's
when
they
they
implemented
their
daily
inspection
regime,
which
you
know
which
was
supported,
as
mr
manconi
indicated
by
by
their
chief
safety
officer,
their
engineers
and
as
well.
You
know
the
city
had
the
opportunity
to
you
know
be
part
of
those
discussions
and
we
included
our
our
vehicle
engineers.
Our
consultants
and
you
know
john
mentioned.
You
know
we
have
a
metallurgist
that
we've
hired
to
help
participate
and
and
we've
kept
the
regulatory
monitor
compliance
officer.
E
Sam
barrata,
the
rmcl
involved
throughout
the
tsb
letter
suggests
expediting
the
wheel
replacement
program
and
and
to
that
end,
rtg
has
been
securing
additional,
well
hearing
extra
tools
and
resources
in
order
to
complete
the
wheel
replacements
at
an
additional
site.
You
know
an
intent.
There
is
to
speed
up
the
process,
we're
still
looking
at.
You
know
early
in
the
new
year
in
which
that
will
be
completed,
but
you
know
they're
still
working
on
securing
those
extra
resources,
so
we
can
get
that.
E
You
know
expedite
this
as
quickly
as
possible.
Did
this
be
also
indicated
that
the
table
that
may
obstruct
the
view
while
inspecting
the
wheels?
You
know
the
city
and
rtg
have
agreed
to
moving
the
cable,
and
you
know
because
we
know
that
it
will
enhance
the
inspection
process.
E
You
know
anything
we
can
do
that,
will
you
know,
make
it
easier
we're
all
for
and-
and
I
can
confirm
that
all
the
vehicles
that
are
in
service
this
cable
has
been
moved
so
as
we're
going
through
the
inspections
that
that
cable-
although
you
know
it,
was
identified
as
a
con,
you
know
as
a
potential
issue
from
the
tsb
you
know,
we've
been
having
we've
been
able
to
have
that
that
cable
move
no
impact
to
to
the
performance
of
the
vehicles
and
the
fleet,
and
that's
all
been
done
already.
E
Mr
manconi
had
indicated
that
to
date,
13
vehicles
have
had
all
their
wheels
replaced.
This
was
done
proactively,
as
rtg
was
securing
specialized
wheel,
press
equipment.
You
know
these
wheels.
Are
you
know
it's
a
metal
piece
on
top
of
a
metal
piece
and
you
do
actually
have
to
press
them
together.
So
you
need
specialized
equipment
to
do
that,
so
these
13
vehicles,
with
now
having
new
wheels
that
have
never
been
impacted
by
by
the
jacking
screw.
E
E
The
remaining
25
vehicles
continue
to
follow
the
daily
inspection
process.
That's
in
place.
That
is
a
requirement
for
those
vehicles
to
go
back
into
services
every
day.
The
vehicle
needs
to
go
through
an
inspection
looking
at
every
single
one
of
those
wheels,
and
that's
that
inspection
regime
that
I
mentioned
that
was
signed
off
by
the
vehicle
manufacturers,
their
chief
safety
officer.
E
So
the
remaining
25
vehicles
continue
to
go
through
that
daily
inspection
process
and
once
that
new
specialized
wheel
equipment
is
in
place
and
we're
anticipating
that
january
time,
frame,
rtg
will
will
commence
replacing
the
remaining
wheels
that
have
been
impacted
by
the
jacking
screws.
So
right
now,
they've
replaced
all
wheels
on
the
vehicles,
but
once
they
have
that
specialized
vehicle
and
the
specialized
equipment
in
place
they'll
be
replacing
the
wheels
and
which
have
had
that
jacking
screw
and
there's
been
an
impact
in
in
terms
of
stress,
and
it's
that's
that
jacking
screw.
E
That
creates
the
stress,
which
has
the
potential
to
create
the
crack,
so
they'll
be
focusing
on
replacing
those
wheels
and
then
just
lastly,
you
know,
as
we
have
throughout
this
process
since
the
beginning
of
july,
we'll
continue
to
work
closely
with
the
tsb
and
support
their
invest
investigation
any
way
that
that
they
need
so
with
that
said
I'll
now
turn
things
over
to
my
colleague,
pat
stringer.
Thank
you.
G
Thanks
troy,
could
I
have
the
next
next
slide
eric.
Thank
you.
Thank
you,
mr
chair.
Through
to
the
end
of
november,
transit
ridership
on
our
system
has
been,
has
continued
to
be
at
28
of
the
usual
levels.
That's
measured
since
since
labor
day
we're
continuing
to
monitor
ridership
as
as
customers
return
or
as
travel
patterns,
change
and
we'll
continue
to
make
adjustments
as
necessary.
G
This
next
graph
shows
the
the
ridership
since
the
beginning
of
the
effects
of
the
pandemic
from
mid-march
when
it
dropped
very,
very
quickly
down
to
the
lowest
level.
You
can
see
there
in
april
and
may
then
the
increase
that
we
had
over
the
summer
and
then
this
very
slight
decrease
after
a
peak
at
the
beginning
of
september,
very
slight
decrease
through
those
weeks
when
we
had
the
more
stringent
public
health
restrictions.
I'm
actually
doing
this
last
night,
troy.
G
Troy
there
you
go
and
then
fairleads,
but,
as
you
can
see
fairly
stable
the
last
few
weeks
through
the
month
of
november
and
we'll
continue
to
bring
you
updates
on
this,
as
we
see
how
we
do
in
december
and
beyond
the
next
slide,
please.
G
So,
since
the
beginning
of
the
pandemic,
48
of
our
colleagues,
out
of
approximately
3000
of
us,
have
tested
positive
for
covid19.
45
of
those
people
have
recovered
and
they're
back
to
work.
The
remaining
three
are
at
home
recovering
and,
of
course,
we
wish
them
all
the
best
and
with
that
the
next
slide.
Please
I'll
turn
you
back
back
to
you,
mr
chair.
B
Thank
you,
pat
for
your
presentation,
at
least
before
the
meeting
there
was
nobody
signed
up
for
delegations.
Eric
is
that,
can
you
confirm
that
we
have
no
delegations.
B
Okay,
thank
you.
So
we'll
go
right
to
questions
for
staff
and
we'll
see.
Okay,
we
can
start
with
council
mckinney.
Please.
H
Thank
you.
Thank
you,
chair.
Just
a
few
questions
on
the
the
wheel
cracks
and
just
according
to
the
the
advisory
letter
that
that
we
received
from
mr
manconi.
I
know
it.
It
does
gives
us
a
bit
of
a
clearer
picture
on
what
happened
in
terms
of
these
jacking
screws.
I
probably
know
more
about
jacking
screws
than
I
ever
wanted
to
or
expected
that
I
would,
but
do
we
know
why
the
the
wheels
would
be
shipped
to
alstom
and
then
delivered
to
us.
H
This
process
had
never
been
used
before.
So
it
was
always.
You
know
those
those
those
holes
were
filled
with.
You
know
silicone
plugs.
They
sent
them
to
us
with
jacking
screws
that
are
only
to
be
used
to
to
remove
the
wheels.
It
just
seems
like
such
an
exceptional
oversight
on
the
part
of
the
the
manufacturer
and
then
alstom
you
know
to
provide
them
to
us.
That
way
has
have
we
ever
gotten
a
a
reasonable
and
rational
explanation
for
that.
F
Chair
great
question
on
that
one
I'm
going
to
default
to
tsb,
we
need
to
let
tsb
do
their
job
and
they're
into
all
those
things
I
think,
speculating
or
trying
to
anticipate.
Why
and
all
those
things
would
cue
jump
their
work
and
I
have
the
exact
same
questions
counselor,
those
are
very
valid
and
I'm
gonna
let
the
tsp
do
their
work
and
again
they're
very
they're,
very
regulated.
F
They
trump
everyone
in
the
room,
and
I
can
assure
you
they
that's
why
they're
gonna
take
a
year
in
the
meantime.
My
number
one
thing
is:
is
the
system
safe
to
run
if
I've
told
tsb
if
it's
not
safe
to
run?
You
better
tell
me
but
they're,
going
to
dig
into
all
those
those
questions,
and
I
have
to
let
that
run
its
course.
I
don't
want
to
be
speculating
or
trying
to
get
in
the
middle
of
their
discussions
that
they're
asking
alstom
to
to
respond
to.
H
Okay,
fair
enough,
then,
are
the
new
wheels
being
delivered
to
us
now
coming
without
those
jacking
screws
installed
on
them?.
F
H
Okay
and
the
the
letter
also
suggests
that
that
all
all
original
wheels
be
replaced.
Not
just
the
ones
where
we're
finding
cracks
and
is
that
is
that,
what's
happening,
will
all
wheels
be
replaced.
F
F
The
plan
is
until
the
specialized
equipment
is
here
they
will
replace
the
vehicles,
and
alstom
has
done
that
once
the
specialized
equipment
is
here,
the
tsbn
has
been
walked
through.
What
alstom
has
done
and
tsb
doesn't
approve
anybody's
work.
They
just
tell
you
if
they
have
a
concern
or
not,
and
once
the
specialized
equipment
is
here
they
can.
Then,
if
there
is
no
deformities
or
cracks
on
the
inspected
wheel,
they
can
then
adjust
the
jacking
screw
and
the
vehicle
is
good
to
go
back
into
service
without
a
daily
inspection.
H
Okay,
but
you
know
again,
I'm
just
looking
at
the
the
letter,
and
it
does
say
that
you
know,
although
ongoing
daily
inspections
are
being
observed,
some
wheel
cracks
may
go
undetected
and
the
development
of
cracks
in
the
area
of
jacking
screws
installed
in
the
hub
of
the
wheels
may
be
more
widespread
than
initially
thought.
Therefore-
and
this
is
just
right
off
the
letter,
it
is
suggested
that
olrt
and
allston
expedite
the
removal
of
all
the
cheney
resilient
wheels
that
were
originally
installed
on
the
olrt
fleet.
F
Absolutely
look
counselor
if,
if,
if,
if
I
don't
have
a
lot
of
answers
to
you,
it's
because
we're
quite
frankly
surprised
that
that
letter
got
released.
You
know
the
day
before
transit
commission
and
you
know
we.
What
it
doesn't
reflect
is
that
we've
had
numerous
meetings
since
that
letter
got
sent
to
us
and
the
tsb
I
know
they
were
speaking
to
mr
richards
yesterday
said,
and
I
quote
the
lead
investigator:
they,
they
are
fine
with
everything
we're
doing
tell
your
counsel.
F
That
tsb
is
at
the
meetings
and
that
they
they
are
supportive
of
every
measure.
We're
doing
so.
Once
we
got
that
letter,
we
scrambled
the
jets.
We
got
them
into
a
workshop
with
also
and
all
those
safety
people
and
the
question
is
always
are
we
doing
everything
that
satisfies
everybody's
safety
concerns
and
I've
heard
no
objections
to
date
and
and
if
there
were
any
objections,
trust
me
from
the
tsb
or
anybody
at
that
table.
F
We
would
conform
to
any
of
those
safety
professionals
and
the
steel,
well
experts,
but
again
they're
all
sitting
at
the
table,
including
your
independent
safety
officer,
who
who
reports
to
steve
cadillacquest,
doesn't
even
report
to
me
and
and
you're
welcome
to
call
steve
and
to
call
sam
beretta
and
to
get
his
views
on
this,
and
I
share
that
because
I
think
you
know
the
questions.
You're
asking
are
very
valid,
they're
the
same
questions
that
we
ask
every
single
day,
and
so
the
tsb
is
not
objected
to
anything
that
we're
doing
and
any
approach.
F
So
while
they
railed
originally
hey,
you
should
replace
every
single
vehicle.
We've
walked
them
through
the
inspection
regime.
We've
walked
them
through
the
fact
that
allston
is
bringing
the
specialty
equipment
and
there's
been
no
objections
and
again
they
will
not
approve
they're,
not
an
improving
body.
H
F
H
F
And
I
cannot
speak
on
his
behalf,
I'm
not
authorized
to
we.
I
can
just
tell
you,
as
our
you're,
my
governing
body,
that
we
immediately
had
workshops
with
them.
Many
of
them
and
in
fact,
we're
following
up
and
writing
to
confirm
everything
and
there's
been
no
objections
and
the
tsp
would
have
told
us
if
they
objected
to
anything
that
we
were
doing.
F
Nope,
that's
not
what
I'm
saying
I
am
not
recommending
that.
I
am
recommending
that
the
safety
experts
that
are
at
the
table
have
plotted
out
a
course
that
has
been
presented
to
the
tsb,
to
your
independent
safety
officer,
to
my
safety
officer
and
to
the
wheel
experts
and
to
the
safety
experts
of
alstom,
and
everyone
has
agreed
on
the
plan.
That's
before
you.
H
Okay,
okay,
just
one
last
question:
I
I
actually
live
at
the
you
know
where
the
the
two
rail
lines
meet,
so
I'm
quite
fortunate,
so
I've
taken
the
trillium
line
for
years
actually
to
go
into
counselor,
dean's
ward,
to
to
chapters.
The
only
time
I
went
to
chapters
was
on
that
on
that
drawing
line,
and
now
I
take
it,
you
know
to
get
to
get
down
downtown,
get
it
work.
Why
is
that
like?
Why
was
the
trillium
line
so
smooth
and
quiet,
and
this
one
that
the
confed
line?
H
Just
isn't
it's
it's
even
my
kid
whose
bedroom
you
know
is
the
window
is
close
to
the
to
the
to
the
to
the
rail
line
complains
about
the
the
loudness
and
it
kind
of
shakes
a
little.
You
know
as
you're
moving
along
what
is
it
about
that
that
real
kind
of
rail
interface
that
that
makes
it
so
different,
yeah
the
experience
so
different,
one
minute.
F
Remaining
so
I
I
agree
with
you
and
you
and
I
bumped
into
our
walks
when
we're
out
in
your
neighborhood
all
the
time
and
yeah,
both
you
and
others
would
remember
that.
Actually,
the
trillium
line
was
quite
noisy
at
the
last
stop
at
bayview,
there's
a
curve
there
and
we're
straightening
out
that
curve
as
part
of
the
stage
to
build
out,
but
on
the
the
lrt
line.
F
The
reason
there's
noise
is
that
rtm
has
to
do
some
rail
grinding,
so
they
have
to
polish
the
rail
head,
the
top
of
the
rail
that
will
eliminate
most
of
the
noise
and
also
I'm
happy
to
report
that
they're
using
some
specialty
oil
that
the
ttc
is
using
in
toronto.
Those
of
you
that
know
the
street
cars
there
they're
very,
very
noisy
on
curves
there's
a
new
product
that
you
literally
put
out
with
a
syringe
on
the
rail
head
and
it
eliminates
all
the
remaining
noise.
F
So
rtm
is
part
of
our
independent
review
of
recovery
of
service,
the
remedial
plan
we
have
made
it
very
clear
to
them.
The
noise
is
excessive
and
the
vibration
that
you're
speaking
about
so
you've
got
the
curve
at
herdman.
You've
got
some
of
the
approaches
at
the
stops.
It
you
remember
the
early
months,
very,
very
silent
service.
It
will
never
be
like
that.
Never
like
the
original,
but
the
noise
is
not
acceptable
and
the
vibration,
and
that
is
on
their
work
plan
when
we
gave
them
the
shutdowns
on
the
weekend.
F
They
have
started
to
do
some
of
the
grinding.
They
need
to
do
more
and
they
are
doing
more
that
we've
actually
got
a
very
good
company
that
will
give
them
an
annual
plan
with
fixed
blocks
of
time
to
do
the
grinding,
because
they've
got
limited
engineering
hours
to
do,
but
counselor
you're
absolutely
right.
That
noise
is
not
acceptable.
It's
gonna
go
back
to
where
it
needs
to,
along
with
the
vibration.
H
Okay,
I
I
appreciate
that.
Thank
you
I'll
pass
it
along.
Thank
you,
chair.
That's
all
the
questions
I
have
thank
you.
Counselor.
I
Next
up
is
counselor
tierney.
Please
great.
Thank
you
very
much,
mr
chair,
and
just
to
get
back
to
the
vibration.
John.
Between
last
week,
I
took
a
ride
on
the
train
and
I'm
seeing
some
posts
this
week
from
some
constituents
where
they
actually
have
this
app
on
their
apple
watch
and
it's
showing
81
decibels
of
sound
at
that
one
corner
that
you
know
since
the
beginning,
I've
always
kind
of
scratched
my
head.
Why
is
it
such
a
tight
corner?
I
Can
you
speak
to
how
soon
that
might
be
fixed,
and
I
guess
the
real
question
is:
can
we
confirm
that
isn't
leading
to
the
degradation
of
the
wheel
system,
we're
talking
wheel
cracks
and
if
I
heard
those
noises
coming
out
of
my
car,
I
would
certainly
have
concerns.
So
when
it
comes
to
a
train
and
it's
out
loud
it
does.
It
have
impact
on
the
wheels
so
from
a
life
cycle
perspective
or
from
a
possible
cracks
perspective.
F
So
there's
lots
to
that
question
counselor,
it's
a
good
point.
So,
on
the
noise
yeah,
there
are
a
decibel
limits
that
they
have
to
comply
with.
F
On
the
it's
called
wheel,
rail
interfaces,
how
much
steel
is
touching
the
rail
and
it
if
there's
a
there's,
a
an
engineering
science
to
all
that
we
have
done
our
independent
assessment
on
that
and
we've
identified
that
there
are
portions
of
the
track
that
need
to
be
grind
down
so
smooth
out
just
like
a
pothole
gets
fixed
so
that
you
don't
get
the
noise
and
you
don't
get
the
grinding
and
it
does
not
lead
to
not
just
wheel
issues
but
vibration
of
the
vehicle.
F
It
can
start
to
get
things
loose
and
so
forth.
All
railroads
have
this.
I
know
it's
new
to
ottawa
in
terms
of
we're
going
to
have
noisy
spots.
If
you
go
to
boston,
there's
one
corner
that
is
literally
deafening,
they've
been
dealing
with
it
for
30
years
and
again.
Ttc
has
a
lot
of
experience
with
their
with
their
street
cars
in
this
space,
but
short
answer
is
they
need
to
maintain
the
the
the
rail
head?
F
We
have
identified
the
locations,
troy
and
the
rtm
team
are
actually
going
section
by
section
and
prioritizing
what
gets
maintained
and
I've
offered
them
weekend
shutdowns
if
to
accelerate
that.
If,
if
they
want
to
do
that,.
I
Okay,
and
and
on
that,
is
this
something
if
it
if,
if
we
ever
did
find
out
that
that
bend
was
creating
too
much
friction
and
it
was
leading
to
these
wheels
burning
off
much
quicker.
I
If
you
look
at
the
lands
around
it,
I
don't
know
if
we
own
them
all
or
if
they're
expropriation
or
if
we're
kind
of
hemmed
in
on
that
corner,
would
a
realignment
be
something
that
we
might
have
to
look
at
just
for
that
one
section
to
to
really
slow
down
that
that
noise.
F
F
Yeah
and
you
know,
staff
are
doing
their
part
on
woodruff
avenue
when
everybody
says
oh
just
throw
in
the
curve.
Well
you're
going
to
get
another
herdman
it's
back-to-back.
Curves
on
railroads
are
not
good
and
you
are
hemmed
in
there,
property,
wise
and
so
forth.
The
herdman
curve
will
be
a
maintenance
issue
forever.
F
You
will
never
have
a
silent
curve
there
and
you
will
never
not
have
vibration
there.
The
ones
that
were
all
over
right
now
is
what
councilor
mckenny
was
talking
about.
Approaches
to
stations
is
the
other
spot,
where
you're
getting
some
noise.
That
needs
to
be
evened
out
and
the
vibrations
and
so
forth.
But
just
so
everybody
knows
you
will
not
never
have
that
perfect
quiet
that
trip
you
took
in
early
september
october.
F
I
Well,
thank
you
for
that
and
I'm
sure
somebody's
going
to
create
a
handle
called
the
herdman
curve
at
some
point
on
twitter.
That
being
said,
this
oil
stuff-
I'm
very
interested
in
that.
Do
you
mind
letting
us
know
when
you
probably
don't
have
the
beat
in
front
of
you
now
when
they
do
oil
the
tracks,
because
I
want
to
go
for
a
ride
on
it
to
see
what
differences
that
does
make.
F
Yes,
we
there's
a
lot
of
logistics
on
on
getting
the
product
and
so
forth,
but
when
they
do
do
it,
if
they
do
it,
we'll
certainly
share
that
with
commission.
I
Excellent
I'll
move
along
real,
quick,
the
gas
heater
is
very
excited
to
see,
and
it's
weird,
I
guess
it's
colder
in
the
east
end
than
the
west
end
going
with
all
gas.
How
sure
are
we-
and
I'm
just
asking
you've-
explained
this
before
that-
that
we
won't
be
going
back
to
the
west
end
and
putting
in
gas
heaters
where
the
current
electric
is
right
now.
F
So
a
reminder
on
the
west
end
different
configuration
different
exposure
to
winds
and
snow.
If
you
go
to
tunnels,
it's
deep
in
the
trench,
those
are
electric,
but
we
they
extended
the
electrical
probes
further
along
the
track
and
they
have
the
real-time
monitoring,
not
just
the
on
off.
They
could
do
that,
and
on
top
of
that
we
also
have
our
own
staff
that
use
thermal
guns
to
monitor
them.
So
the
problems
were
predominantly
we're.
I
Thank
you,
john
and
last,
as
we
hear
news
of
vaccines,
and
you
know
moderna
coming
online,
I'm
starting
to
feel
that
people
are
starting
to
loosen
up
a
little
bit
which
isn't
a
good
position
to
be
in,
and
I
think
we're
doing
our
best
to
really
tell
people
continue
to
wear
masks.
I
What's
our
plan
to
to
keep
that
keep
that
message
going
and
tell
people
to
keep
it's
not
over,
yet
we
still
have
six
months
a
year.
Who
knows
how
long?
How
are
we
going
to
make
sure
that
that
message
is
there,
because
I'm
watching
your
ridership
graph,
I
have
a
suspicion.
It's
going
to
start
to
tick
up
at
some
point,
and
I
want
to
make
sure
people
are
still
wearing
those
masks.
F
Well,
a
couple
of
things:
ridership
is
going
to
tick
up,
ridership
is
ticking
up.
Pat
is
starting
to
do
his
work
on
a
route
by
route.
I
can't
remember
which
route
he
was
sharing
with
me.
There
we've
got
one
route,
that's
at
about
67
ridership,
and
so
you
know,
I
think
some
of
the
good
news
is
going
to
rub
off
in
terms
of
ridership
on
the
mask
issue.
We're
going
to
continue
to
do
everything
we're
doing,
but,
more
importantly,
we're
also
going
to
do
another
blitz
and
so
stay
tuned.
I
J
You
chair
good
morning.
I
wasn't
going
to
talk
about
the
herdman
curve,
but
mr
mancone,
I
heard
you
say
first,
there
is
a
tension.
That's
going
to
be
given
to
the
curve
there's
going
to
be
some
work
to
help
mitigate
some
of
the
noise
and
then
I
heard
you
say,
get
used
to
it.
It's
going
to
be
noisy
forever.
So
what
exactly
is
going
to
happen
at
the
curve
they'll.
F
They'll,
do
the
rail
grinding
that
smooths
out
that
steel
on
the
top
of
the
rail
head,
so
there's
less
noise?
It's
not
all
going
away!
They're!
Looking
at
this
new
product
that
toronto
transit
commission
is
using,
I
just
heard
about
it
last
week,
so
I
don't
have
any
details
and
so
forth.
It's
when
I
was
talking
to
the
ceos
about.
F
I
was
asking
the
exact
same
question
and
then
they
have
to
regularly
maintain
that
curve
with
the
grinder
and
do
that
there's
now
new
portable
small
grinders
that
can
literally
be
thrown
onto
the
track
overnight
and
that
that
curve
is
not
long.
Enough
is
short
enough
that
they
can
maintain
that
there's
and
then
also
there's,
there's
greasers
that
can
be
deployed
both
on
the
track
and
on
the
train
itself.
So
those
are
some
longer-term
things
to
make
sure
that
those
things
if
they're
using
them
and
they're
functioning
and
all
those
things.
J
F
J
It
easier
to
maintain
an
indoor
curve
like
after
you
leave
the
redo
center
and
you're
heading
towards:
u
ottawa
there's
a
curve
there
and
I'm
just
looking
at
emails.
Literally
weeks
after
we
opened,
I
was
receiving
complaints
about
the
noise
on
that
curve.
Is
it?
Is
it
the
same
type
of
maintenance
indoors
as
outdoors.
F
It
is
indoors
can
be
more
problematic.
You
know
the
one
I
was
talking
about
in
boston.
Is
you
get
the
tunnel
effect
or
the
the
station
effect
and
you
get
echoing
noise,
so
it
depends
on
the
configuration,
the
ones
that
the
toronto
commission
you
know.
Pat
pat
knows
that
system
like
the
back
of
his
hands.
If
you're
downtown,
surrounded
by
buildings,
you
get
an
echo
effect,
so
it's
location
by
location,
but
the
goal
is
to
minimize
the
amount
of
noise.
J
When
I
go
to
toronto
on
behalf
of
the
city,
I
don't
take
taxis,
I
only
take
public
transit
and
you're
right.
They're,
noisy
street
cars
are
noisy
that
the
subway,
particularly
on
the
curbs
okay.
I
just
want
to
get
into
the
switch
heaters
because
I
raised
this
last
month
and
I
want
to
raise
it
again,
good
news
from
mr
charter.
J
How
were
they
tested?
We
have
not
had
freezing
rain,
we
have
not
had
multiple
days
of
heavy
snow,
which
is
when
the
heater
should
actually
be
tested,
we're
going
to
know
whether
they
work
once
they're
put
to
the
true
test,
mr
charter.
What
type
of
testing
did
these
heaters
go
through
to
ensure
that
we
got
the
okay
that
they
are
working
properly.
F
Troy,
can
you
make
sure
you're
very
humble
you
don't
brag
enough.
Can
you
share
with
the
commission?
You
actually
took
mr
brockington's
idea
and
put
into
action
so
share
with
them.
What
you
did
that
weekend
with
the
the
ice
block.
E
Oh
yes,
you
know,
mr
chair.
Quite
a
bit
of
testing
was
done
all
those
switch
heaters,
not
just
the
gas
powered
ones,
the
the
the
heat
trace
elements
as
well.
Obviously,
the
testing
starts
with
you
test.
All
the
gas
line
connections
make
sure
there's
no
leaks,
all
that
sort
of
stuff.
E
So
there's
there's
things
that
ambrance
have
to
do
to
make
sure
that
they're
fit
and
they're
set,
and
then
they
turn
it
over
then
to
rtg
to
do
their
final,
install
there's
those
pieces,
but
you
know
when,
when
the
switch
heaters
were
put
in
place,
you
know
we
start
off
by.
You
know,
move
the
switches
a
few
times.
You
know
turn
the
heater
on
turn.
It
off
turn
on
make
sure
it's
blowing
air.
E
We
have
the
heat
gun
on
it,
making
sure
that
it's
blowing
hair
all
the
way
down
through,
because
it's
not
just
one
small
point.
You
know
you
want
to
you
know
that's
a
long
piece
of
rail,
so
you
got
to
get
that
heat
all
the
way
down
that
whole
switch
connection.
It's
you
know
it's.
I
wouldn't
want
to
guess
it
how
long
it
is,
but
it's
a
long
chunk
of
track.
You
have
to
there's
duct
work
that
has
to
get
all
the
way
to
the
end.
E
So
you
know
you're,
taking
the
heat
gun
and
you're
lit
and
you're.
Also
literally
feeling
with
hand
is,
are
you
feeling
heat
all
the
way
through
this
duct
work?
But
then
we
went
it's
one
step
further
and
brought
counselor.
It
was
right
from
yourself,
you
know
we,
we
got
big
chunks
of
ice
and
we
put
them
in
between
the
switch
rails
and
we
made
sure
that
they
melted
and
how
quickly
they
melted.
E
And
so
you
know
we
got
a
picture
of
one
where
there's
a
big
chunk
of
ice
and
you
can
see
it
slowly
going
down
and
it's
not
touching
the
rail
it's
just
in
between
the
where
the
switch
moves
back
and
forth
it's
right
there
and
you
can
see
that
that
big
chunk
of
ice
continuing
melting
and
it
melts
really
fast.
So
you
know
that's
a
chunk
of
ice.
You
know.
Snow
falling
should
turn
to
water
right
away.
E
So
we
did
all
that
and
then
you
know,
since
we've
had
the
switch
heaters
installed,
we
have
our
field
staff
they're
going
out
and
checking
so
overnight
we
can.
When
we
can
access
the
line
without
trains
running
you
know
they
can
get
close
and
make
sure
they
hear
and
feel
it.
E
But
we
also
we
have
them
armed
with
those
with
those
heat
guns
as
well,
so
that
they're
checking
throughout
make
sure
that
okay,
there's
no
alarms
in
the
tocc
saying
that
the
switch
heater's
not
working,
let's
go
double
check
and
and
we've
been
doing
that.
So
what
we're
doing
is
we're
doing
that
on
sort
of
a
random
basis.
But
then,
when
there's
a
weather
event
coming
we're
going
full
tilt
and
we're
checking
all
those
switches
and
and
having
that
double
check
until
the
confidence
level
is
there
with
everyone.
E
But
we're
gonna
be
doing
that
through
this
winter.
J
J
Thank
you
for
that.
Chair.
There's.
Basically,
three
phases,
I'm
looking
at
here.
The
first
third
is
basically
the
shock
of
covid
people
have
stopped
going
to
work
in
school
and
then
about
mid
to
late
june.
Our
ridership
went
up
for
about
two
full
months
and
at
around
labor
day,
maybe
it's
when
school
started.
J
It
went
down
and
it's
more
or
less
plateaued.
So
to
mr
scrimger,
what
happened
in
the
summer,
we
had
no
tourists
what
happened
in
the
summer
that
gave
us
higher
ridership
and
then
what's
caused
it
to
plateau.
Is
it
just
kids
going
back
to
school
if
you
could
just
talk
to
that
phase,
because
obviously
I
want
to
get
as
high
as
ridership
as
possible.
What
happened
between
mid-june
and
labor
day.
G
Mr
chair,
you,
I
think
each
of
us
might
remember
from
our
own
experience
that,
from
the
we
we
started
to
understand,
we
started
to
accept
and
we
started
to
know
how
to
work
within
the
pandemic.
Through
this
period
were
the
time
when
things
happened,
like
masks
became
available
to
everyone,
people
understood
wearing
a
mask,
they
could
be
in
closer
contact
with
people,
and
I
think
you
start
to
see
that
in
that
that
uptick
from
from
may
through
to
through
to
july.
G
G
We
had
two
things
happen
specifically
on
oc
transpo,
and
that
was
that
the
masks
became
mandatory
for
everybody
that
gave
everyone
the
assurance
that
they
were
were
protected
from
from
respiratory
transmissions
when
they
were
on
the
on
the
train
and
on
the
bus,
and
then
at
the
end
of
june,
we
returned
to
full
service.
You
remember,
we
had
had
service
reductions
in
place
from
march
until
about
the
20th
of
june
and
that
gave
that
brought
more
roots
back
into
service.
G
That
gave
more
opportunity
to
travel
at
at
other
times
and
gave
us
more
capacity
to
handle
those
people
to
accommodate
those
people.
So
that's
probably
what
the
that
big
uptick
there
is
from
sort
of
mid-june
to
early
july.
Then
we
had
a
continuous
increase
through
the
summer
as
more
and
more
people
got
got
used
to
how
to
behave.
G
Or
you
know
I
wouldn't
be
the
one
to
speak
on
it,
but
you'll
remember
that
the
numbers
started
to
go
up
and
the
public
health
officials
and
the
at
the
oph
out
of
the
province
realized
that
our
infection
rate
was
going
up
too
much
and
they
changed
the
advice
and
we
went
into.
G
Sharper,
you
know
more
more
stringent
restrictions
and
that
that
would
have
been
from
you
know
mid-september
through
to
early
november,
and
at
this
point
people
are
probably
being
you
know,
continuing
at
that
level
of
caution.
The
other
thing
I
want
to
speak
about
just
a
little
bit
is
just
on
the
calculation
method.
G
This
is
not
a
graph
that
shows
absolute
ridership.
This
is
a
graph
that
is
showing
ridership
as
a
percentage
of
ridership
that
we
would
have
expected
to
experience
on
each
of
those
days.
G
So
when
we're
comparing
summer
ridership
we're
comparing
it
to
some
summer
actual
2020
to
summer
non-pandemic
ridership
there's
going
to
be
different
travel
patterns
through
from
late
june
to
early
september
every
year,
and
one
of
the
things
that
doesn't
happen
is
people
aren't
traveling
to
to
high
school
during
that
period,
so
that
and
there's
more
people
taking
holidays
and
that's
going
to
change
the
proportion
of
what
type
of
trips
are
being
made
on
the
system.
G
There'll
just
be
fewer
school
trips
and
normally
fewer
university
trips
made
during
the
the
summer,
the
two
months
for
the
high
schools,
the
four
months
for
the
universities
and
then,
when
you
get
to
september
that
all
comes
back.
So
some
of
that
change
that
you
see
in
early
september,
which
looks
like
a
very
sharp
change,
is
just
that
the
the
denominator
in
the
ratio
was
changing
at
that
time.
J
J
So
I
agree
with
you
that
there
was
probably
a
greater
acceptance
by
the
public
to
get
out
that
that
type
of
analysis
is
very
important
for
us
when
we
want
to
move
forward
and
have
to
talk
about
other
initiatives
to
increase
ridership.
J
Do
you
have
information
about
the
weekday
peak
ridership
on
lrt
weekday,
peak
ridership
on
on
buses?
Do
you
because
we
have
been
getting
some
stats,
but
we
don't
see
the
actual
numbers
like
pre-covered
february-ish
lrt
was
peaking
about
185
000
riders
a
day.
What
is
that
today,
for
example,.
F
Chair,
I
I
I
don't
know
if
pat's
got
that
off
the
top
I'll,
let
him
respond,
but
I
just
want
to
also
share
with
you
that,
as
part
of
the
report
that
we're
bringing
to
you
in
terms
of
criteria
for
you
to
approve,
we
are
bringing
you
a
bunch
of
data.
I
had
a
counselor
at
the
budget
meeting
ask
about
individual
roots,
so
I've
instructed
pat
to
do
that.
We're
going
to
do
by
station
by
root
we're
going
to
bring
you
all,
that's
but
pat
share,
which
we've
got
so
far.
F
G
Thanks
john
and
you're
right:
no,
I
don't
have
that
specific
number
here
with
me
today,
but
I
I
can
I'll
say
that
what
you
see
on
this
is
the
percentage
of
ridership
on
the
complete
system
that
we're
you
know
floating
around
28
30
percent
and
have
been
for
for
two
months
now.
That's
not
the
case
everywhere
on
the
system.
G
That's
the
that's
the
overall
number,
but
there
are.
There,
are
bus,
stops
stations,
the
train
line
and
different
bus
routes
that
are
used
differently
by
different
customers.
There
are
some
bus
routes
that
are
predominantly
used
by
people
who
are
traveling
to
offices
and
to
universities,
the
two
things
that
are
more
closed
than
anything
else.
G
There
are
other
bus
routes
that
are
more
used
by
people
who
are
traveling
to
hospitals,
employment,
locations,
shopping
areas
and
those
are
are
higher
than
this
percentage.
The
train
is
running
because
the
train,
I
won't
say
predominantly,
but
more
than
anything
else,
is
used
by
people
who
are
traveling
to
or
from
offices
in
downtown
and
to
or
from
the
universities.
G
G
On
the
other
hand,
ridership
on
all
bus
routes
put
together
is
is
higher,
is
more
like
40
of
all
of
where
it
would
normally
be,
and
that's
how
you
get
this
average
of
of
28
30,
but
individual
bus
routes
and
individual
times
and
individual
bus
stops
are
either
you
know
very
high
high
at
the
average
low
or
very
low,
and
it
really
depends
on
the
travel
that's
being
made
by
those
those
people
and
has
been
now
so
we
can
continue
to
collect
this
data.
G
G
J
I
appreciate
that
it's
certainly
not
my
intent
to
get
into
the
minutia,
but
going
back
to
mr
menconis,
when
will
the
transit
commission
receive
this
report
with
respect
to
the
key
metrics
that
we're
going
to
use
going
forward.
F
March
or
april
counselor,
so
we're
gonna
do
our
best
to
get
it
in
march.
I'm
trying
to
get
all
that
data
and
we
will
now
with
you
know,
things
are
moving
fast
vaccines,
trends
and
so
forth.
So
those
are
the
tentative.
J
Target
dates
the
one
question
left.
Thank
you.
The
one
question
I
wanted
to
raise
again
from
last
month
was
your
analysis
on
a
correlation
between
private
car
usage
and
public
transit,
because
you
were
saying
that
your
data
on
the
roads
was
much
higher
as
a
percentage
pre-covered
now
as
opposed
to
transit
riders.
I
think
you
said
john,
that
on
some
roads
you
were
hitting
80
percent
capacity
pre-covet
and
we're
struggling
now
at
28
public
transit.
J
So
because
I
was
worried
that
there's
a
perception
out
there
that
people
are
don't
feel
comfortable
or
safe,
getting
on
on
public
transit
because
of
covet
concerns,
which
I
don't
personally
share,
but
was
part
of
the
stigma
through
a
public
education
campaign
or
other
to
chisel
away
at
that.
Can
you
speak
to
that
any
further
today
data
on
what
we're
seeing
on
the
roads
and
why
that
is
the
case?
Why
is
the
uptake
on
personal
vehicle
usage
so
much
higher
than
people
getting
back
on
public
transit.
F
So
we
are
going
to
bring
you
the
car
data
also,
even
though
this
is
for
transit
commission,
because
phil,
landry
and
vbc
have
done
an
amazing
job
of
where
people
are
commuting
with
non-public
transit
and
what
it
appeared
to
this
is
about
a
month
and
a
half
ago,
or
two
months
ago,
was
in
suburban
neighborhoods.
There
was
a
lot
of
car
commutes,
so
people
were
going
to
their
local
grocers
and
so
forth.
They
were
task
oriented,
they
needed
a
vehicle
rather
than
public
transit.
F
F
It
is
the
surveys
repeat
over
and
over
again
that
the
individual
choice
to
whether
or
not
they're
going
to
use
public
transit
and
whether
they
deem
it
safe.
Even
with
all
those
international
studies
that
have
shown
not
one
single
covet
case
related
to
public
transit,
they
basically
say
each
person
will
make
their
own
personal
decision
on
when
they
deem
it
safe
to
ride
public
transit
and
so
hence
the
messaging
of
we're
clean.
We're
disinfecting,
we're
continuing
all
those
things.
F
So
all
of
that's
coming
to
you
in
that
march
april
report
in
terms
of
data
and
also
in
terms
of
because
you
know
the
message
is
clear
we
want
to
we
want
to.
We
want
to
grow
the
ridership,
so
we're
going
to
have
information
campaigns
on
how
we
get
people
back
to
the
service.
But
right
now
the
advice
from
the
professionals
in
this
space
from
based
on
scientific
and
survey
data.
Just
keep
the
system
clean,
keep
it
reliable.
F
J
I
take
it
with
my
girls,
I
promote
it,
but
we
all
have
some.
We
all
have
a,
I
think,
a
responsibility
to
help
communicate
that
message
to
get
people
back
on
on
transit,
so
I'll
leave
it
there.
But
thanks
chair.
A
Thank
you,
mr
chair.
So
a
lot
of
my
questions
with
regard
to
the
wheel.
Cracks
were
asked
by
my
colleague,
councillor
mckenny,
so
I
thank
them
for
that.
I
have
two
follow-up
questions
about
the
whale
cracks
specifically
the
tsb
letter.
A
Has
there
been
any
follow-up
by
rtg
or
oc
transport
management
with
luchini?
I
think
that's
how
you
pronounce
it
the
real
manufacturer
as
to
why
there
was
a
change
in
process,
so
the
letter
says:
there's
a
change
in
process
the
the
jack
screws,
which
I
also
now
know
more
about
jack
street
than
I
ever
thought
I
would.
The
jack
screws
were
shipped
in
the
wheels
rather
than
rather
than
separately.
Why
didn't
communicate
this
changing
process
to
allston,
specifically
the
requirement
for
examination
to
ensure
that
none
of
the
screws
I'm
reading
here?
A
Sorry,
protruded
or
otherwise-
interfered
with
the
axle
hub.
So
there's
been
any
follow-up
with
lucini
about
the
sort
of
lack
of
communication
and
this
change
in
process.
F
I'm
going
to
let
our
chief
safety
officer
comment
on
that.
I
I
would
not
sure
there
was
lack
of
communication
anywhere,
but
brandon.
D
Oh
thank
you
chair
to
answer
your
question.
The
tsb
has
their
independent
investigation
and
this
is
a
part
of
their
next
process,
they're
going
to
be
looking
into
the
actual
suppliers
information
with
what
austin's
doing
when
it
comes
down
to
the
metals
that
are
used
and
all
the
process
stuff
that
here
that
you're
capturing
right
there.
This
is
something
that
they
directly
go
to
the
manufacturer.
They
directly
go
to
austin
as
they
are
independent.
A
Okay,
thank
you.
So,
according
to
the
tsb
letter,
these
screws,
these
jack
screws,
were
never
supposed
to
be
installed
in
the
wheels
their
own,
their
only
usage
they're
only
supposed
to
be
installed
or
used
or
put
into
the
wheels
when
the
wheels
are
being
removed
right,
but
they're
supposed
to
be
shipped
with
plastic
or
silicone
plugs
and
the
screws
are
supposed
to
be
shipped
separately.
A
How
is
it
possible-
and
I
asked
this
with
all
due
respect,
but
how
is
it
possible
that
no
one
noticed
that
these
screws
were
installed
in
the
wheels
given
that
when
they
shouldn't
be-
and
I
mean
no
one
at
rtg
or
rcm
or
whatever
we're
calling
them
these
days-
that
no
one
knows
that
these
screws
were
installed
when
they
shouldn't
be
on
all
these
wheels,
given
that
there
are
supposedly
inspections
happening
regularly,.
F
So
again
you
need
to
let
the
tsp
investigation
roll
out.
As
my
advice
to
you,
I
remind
everyone
that,
on
the
entire
project
there
was
an
independent
safety
officer
whose
signature
is
on
those
certificates.
That
says
the
system
was
safe
to
proceed,
so
this
isn't
about
someone
not
looking
or
not
inspecting.
There
are
hundreds
of
thousands
of
parts
on
the
train,
and
I
know
in
isolation.
This
looks
like
a.
How
could
you
miss
that?
F
I'm
not
defending
rtg,
I'm
not
defending
the
wheel
manufacturer,
I'm
just
telling
you
that
the
process
for
safety
certification
was
followed.
The
independent
safety
certifier
of
the
of
the
system
being
able
to
proceed
signed
off
on
everything
that
includes
vehicle
and
infrastructure
and
so
forth.
So
there's
no
signs
of
anybody
oops
we
missed
something
that
we
should
have
caught
and
again.
I
know
it
looks
simple
on
in
isolation,
but
this
is
a
you
know.
F
These
these
vehicles
have
hundreds
of
thousands
of
components
on
it
and
you
literally
have
to
get
in
there
and
look
at
those
pieces
and
so
forth,
but
we
don't
want
this
to
occur.
I
agree
with
you,
commissioner,
how
you
know,
how
can
this
happen?
That's
tsb.
Is
there
that's
their
job?
They
will
say
how
did
it
happen?
Why
did
it
happen
and
how
do
you
prevent
it
from
happening
again?
The
tsp
does
not
give
recommendations,
they
give
findings
and
we
look
forward
to
their
findings
and
we
communicate
with
them
literally
every
day
on
our
operations.
F
So
I
I
wish
I
had
that
answer
for
you.
I
do
not,
but
the
tsb
report.
I
know,
mr
johnson
very
well.
He
will
be
at
this.
That's
why
they
take
a
year
to
do
these
things.
In
the
meantime,
we
want
to
make
sure
the
system's
safe
for
everybody.
So
I
want
to
know
those
answers
too,
and
but
safety
is,
is
what
we're
all
focused
on
right
now.
A
I
look
forward
to
the
tsb's
findings
as
well
and
I'll
look
forward
to
reading
that
report
in
detail,
and
hopefully
we'll
have
a
discussion
about
it
at
transit
commission.
What
I
will
say
is
this
as
well.
I
am
very
well
aware
that
there
are
hundreds
of
thousands
of
parts
in
a
train.
There
is
an
on
each
train
and
we
have
an
independent
safety
officer
who
signed
off
on
this
system.
A
It
would
be
my
hope,
or
my
my
assumption,
that
a
safety
officer
is
looking
at
all
of
these
components
on
a
train
to
ensure
that
there's
not
something
wrong
and
if
they've
signed
off
on
it
on
a
train
system
that
clearly
has
parts
in
a
wheel
in
the
wheels
of
the
train
that
shouldn't
be
there,
then
for
me
personally,
it
calls
into
question
this
independent
safety
officer
moving
away
from
the
wheel
cracks
because
it
sounds
like
we're
going
to
have
to
wait
for
the
tsb
report.
A
So
in
the
presentation
mr
charter
was
talking
about,
we've
had
some
reliability
issues
with
the
lrt
during
december,
but
also
during
november.
So
I
undertook
a
little
bit
of
a
project,
so,
according
to
oc
transpo's
own
text
alerts,
which
I
know
a
lot
of
us
get
since
this
meeting.
This
commission
last
met,
which
was
on
november
18th
until
today,
there
have
been
28
days
according
to
its
own
text
alerts.
A
I
have
a
breakdown,
I'd
be
happy
to
give
it
to
you,
but
the
dates
are
november:
18
19,
three
separate
issues
on
the
23rd,
the
24th,
the
25th
december
5,
6,
8,
9
and
10..
I
should
note
that,
in
fairness,
I
did
remove
two
events.
I
included
did
not
include
two
events
that
led
to
a
delay
in
reduction
service.
Those
two
events
were
the
smell
of
gas
at
the
switch
heaters
and
the
fire
alarm
at
lion
station,
because
no
one
can
really
plan
for
that.
A
J
A
F
Chair
I'm
aware
of
all
those
I
think,
we've
answered
all
those
questions
it's
before
you
today,
everything's
in
the
deck
responds
to
everything.
It's
your
target.
Our
target
is
97
in
november,
we're
at
98
percent.
Any
railroad
will
never
operate
at
100
on
break
faults
and
every
other
issue
that
affects
the
railroad.
F
It's
all
part
of
the
monitoring
that
we're
doing,
and
we
are
aware
of
all
those
instances
and
in
terms
of
those
interruptions
it's
how
those
interruptions
are
mitigated
and
rtg
and
rtm
is
doing
a
much
better
job
of
mitigating
those,
those
delays
or
those
impacts
to
service
and
doing
things
like
we
had
a
stalled
train
on
rito
last
week
and
service
continued
and
it
worked
around
the
train.
F
A
With
respect,
I
don't
think
the
deck
actually,
I
have
30
seconds
left,
mr
chair.
I
don't
think
the
deck
actually
does
answer
my
questions.
You
know
these.
This
is
10
instances
10
days
out
of
28,
where
there
have
been
issues
on
the
line.
It
speaks
to
reliability
of
of
line
one
and
so
with
respect.
I
don't
think
that
the
the
metrics
that
are
being
presented
to
us
in
the
deck
actually
do
answer
my
questions.
Thank
you,
mr
chair.
B
Thank
you,
commissioner.
Next
up
is
councillor
meehan,
please.
C
Hi,
thank
you
good
morning,
chair
and
good
morning,
fellow
colleagues,
I
have
a
question
number
one.
I
guess
just
a
sort
of
follow-up
to
what
commissioner
wright
was
asking.
C
C
Why
do
we
have
these
wheels
cracking
and
I'm
just
wondering
at
that
stage
before
transportation
safety
board
was
brought
in
what
was
their
response
to
the
fact
that
that
the
wheels
were
cracking
and
were
all
the
trains
inspected
at
that
point
like
when
were
the
jacking
screws
discovered
and
what
was
their
response
at
that
time
before
the
tsb
got
involved.
F
Certainly
I'll,
let
mr
brandon
walk
you
through
that,
but
actually
it
was
also
that
came
to
us.
That
said,
hey,
we
have
an
issue
and
we're
we're
looking
at
it
and
their
response
to
me
that
immediate
day
was-
and
we
will
tell
you
if
we
have
to
ground
the
fleet
and
so
forth
so
brandon
can
you
walk
them
through
those
touch
points
and
when
tsb
was
notified,
yeah.
D
Thank
you,
sir
and
you're
right
absolutely
and
what
we
do
right
away
when
we
have
any
sort
of
occurrence
like
this,
we
report
to
the
tsp
immediately,
so
the
tsp
was
engaged
right
off
the
start,
but
you're
right.
We
immediately
had
the
conversations
with
allston
as
to
what
we
do
next
and
they
they
took
it
away.
D
Just
like
mr
manconi
said
it
was
the
conversation
of
grounding
the
fleet
or
not,
and
if
you
do
remember
it
from
troy,
charter's
presentation
earlier,
there
was
a
reduced
service
in
july
due
to
this,
because
if
you
remember
that
time,
we
had
a
very
reduced
fleet,
because
the
visual
inspection
process
was
happening
before
we
actually
put
the
visual
approach.
Visual
inspection
process
in
place
to
ensure
the
fleet
was
safe.
D
We
did
have
many
many
conversations
throughout
that
time
with
our
experts,
like
john
said,
the
meteorologist,
with
allston,
with
their
chief
safety
officer
and
engaging
in
conversations
with
the
tsb,
because
before
they
announced
their
investigation,
they
do
have
a
period
of
time
where
they
do
an
inquisition
and
we
do
discussions
as
to
what's
happening,
and
then
alstom
did
come
to
us
with
their
preliminary
assessment,
which
was
that
the
jacking
screw
was
causing
the
issue.
Now
to
the
conversation
that
was
happening
beforehand.
D
C
F
Chair
can
I
jump
in
counselor.
Those
are
really
great
questions.
I'm
really
concerned
about
staff
commenting
on
root,
cause
and
fault.
I
I'm
I'm
trying
to
protect
yourselves
and
ourselves
here.
The
tsb
is
very
regulated
and
regimented,
and
I
just
want
to
caution
my
staff
on
making
comments
about
fault
and
cause
and
and
solutions.
F
We
need
to
let
the
tsb
do
their
job
and
and
share
you're
welcome
to
contact
the
tsb
directly.
I
don't
think
they
will
share
information,
but
I'm
not
trying
to
be
difficult
and
not
give
you
responses.
F
F
You
do
not
have
a
commercial
relationship
with
alstom
and
I'm
again,
I'm
cautioning
you
to
protect
you,
don't
don't
get
into
blaming
alstom
because
you'll
go
down.
The
litigation
route
is
what
what
could
potentially
happen
with
alstom.
Let
the
tsb
be
your
advisor
on
this
very
important.
This
is
like
a
recall
on
your
car,
which
are
very
serious
right.
We've
all
had
cars
where
you
get
that
notice
and
they
say
hey,
there's
a
recall,
and
many
of
us
have
that
same
reaction
that
commissioner
gilbert
had
you
know.
F
F
C
Okay,
let
me
just
go
on,
then
there
was
one
thing
that
mr
charter
mentioned,
that
I
would
like
a
little
bit
more
clarification
on
and
that
had
to
do
with
the
catenary.
The
overhead
catenary
system
and
mr
charter
said
that
the
crews
are
doing
daily,
they're
doing
daily
work
on
the
catenary
system.
I'm
just
wondering
what
exactly
is
being
done.
There.
E
Yeah,
mr
chair,
you
know
nothing,
you
know
I'm
not
nothing
specific
on
the
ocs,
but
they
have
every
night.
The
maintenance
crews
are
out
on
the
line
they're
inspecting
the
track,
they're
inspecting
the
ocs.
They
need
to
be
checking
these
things,
and
actually
you
know
we
want
them
out
there.
It's
when
you,
when
you
need,
when
you
should
be
concerned,
is
when
we
don't
see
them
out
there.
We
want
those
engineering
crews
out
there
every
night,
looking
at
things.
So
you
know
when
they're
looking
at
the
catenary
system.
E
So
when
you
get
into
the
winter
time,
you
know
the
cold
things
tend
to
contract,
they
may
need
to
address
adjust.
You
know
on
the
on
the
poles
that
hold
the
catenary
system.
You
see
what
we
call
counterweights
and
they
they
keep
that
line
nice
and
tight.
C
Yes,
okay,
okay,
good
for
them
on
the
cleaning
of
the
trains,
we're
spending
1.5
million
dollars
extra
to
to
do
a
you
know,
sterilization
of
the
train
to
make
sure
that
it's
really
safe
for
people
be
due
to
cope
with
I'm
trying
to
figure
out,
then
why
we're
getting
complaints
that
the
trains
are
dirty
and
I
just
need
to
have
a
response,
because
I
know
that
we've
got
crews
that
are
doing
you
know.
You
know
they're
they're,
cleaning
areas
that
normally
would
not
be
cleaned.
C
But
why
are
we
seeing
garbage-
and
you
know
basically
ask
my
question.
F
Counselor
I
mean,
if
there's
the
odd
garbage
I
get
that,
but
if
you
have
any
specifics,
get
your
staff
to
immediately
send
it
to
troy.
We
we
will
trace
down
that
train
and
they're
they're
cleaned
every
single
evening.
So.
C
F
The
trains
they
get
detail
cleaning
every
single
evening
and
in
between
so
time
of
day
direction,
anything
give
us
if
people
are
on
there.
We
want
to
know
about
it.
C
So
are
we
have
we
employed
extra
people
to
to
do
the
covid
cleaning.
F
C
Thank
you
very
much
chair.
I
wanted
to
ask
more
about
the
noise.
I
was
a
little
concerned
when
you
said
that
that
that
new
train
feeling
we're
not
going
to
get
it
back
and
and
that
we're
going
to
have
more
noise,
and
I
I
think
that
that's
something
that
will
concern
people
and
and
turn
people
off
using
the
system.
C
So
how
is
it
we're
addressing
that
and
in
in
terms
of
both
the
people
inside
the
train
and
also
people
who
live
near
the
train
tracks,
because
we
know
that
that
was
an
issue
as
well
and
going
forward?
How
are
we
fixing
that.
F
So
again,
it's
the
maintenance,
but
in
addition
to
that,
a
lot
of
the
stations
are
areas
where
there's
issues
we
have
rail
dampeners
on
the
rail
fasteners,
but
regular
maintenance
is
the
best
ally
in
terms
of
minimizing
that
noise
and
again
we
are
looking
at
new
products
with
rtm
on
noise
issues.
The
problem
right
now
is
herdman
should
not
be
at
the
noise
level
that
it's
at
right.
Now
it's
a
double
back-to-back
curve,
very
tight,
sharp
radius.
F
You
will
always
have
some
noise,
but
it's
the
the
level
of
noise
is
excessive
in
the
vibration,
so
they
need
to
get
that
and
then
at
some
of
the
locations
where
the
brake
starts.
Stop
again,
it's
like
you
know
the
potholes
in
a
road
approaching
the
intersection
so
forth.
They
can't
have
that
pitting.
F
So
it's
regular
maintenance
and
and
then
in
extreme
cases,
we've
done
some
stuff
in
the
trenches
we
put
in
the
special
dampeners
for
so
that
they
can
meet
the
decibel
reading
near
condos
and
so
forth,
and
then
even
in
the
tunnel,
you
recall
near
the
nac
there's
special,
concrete
and
special
dampeners
on
the
track.
So
there's
a
lot
of
mitigation
measures.
You
can
do
for
noise.
C
So
these
are
lessons
learned
for
going
forward.
Dare
I
say
for
the
next
stage.
F
Yeah
they
are
and
they're
more
than
that
I
mean
it's
all
real
basic
railroad,
design
and
and
and
things
that
you
do
in
terms
of
you
know
a
council
cabinet
if
you're
looking
at
the
stage,
two,
the
split
at
lincoln
fields
and
so
forth,
those
radiuses
they're
they're
not
as
sharp
as
herd,
men
and
so
forth.
Counselor
leapers
dealing
with
we've
done
rail
dampeners
in
this
area,
one
condo
location
and
so
forth.
So
it's
design
good
design,
good
technology
and
then
regular
maintenance.
C
Okay,
yes,
it's
something
I
hear
about
a
lot
and
as
the
main
concern,
and
also
for
the
people
who
are
riding
on
the
train.
I
mean:
how
does
it
compare
to
traffic,
for
example,
because
it's
supposed
to
it's
supposed
to
be
replacing
the
buses?
So
you
know
if
you
compare
it
to
two
buses,
what
is
the
comparison.
F
Again,
very
quiet
in
the
in
the
train
on
the
straight
stretches
heard
is
noisy
and
in
some
key
locations
stop
starts
and
we
want
to
eliminate
that
noise.
So
any
train
makes
noise,
but
they
have
to
do
some
maintenance
on
the
track.
C
Okay,
thank
you,
okay,
so
we've
been
open
up
for-
and
I
guess
it's
about
a
year
and
two
months
now
and
so
and
we're
we're
dealing
with
these
maintenance
issues
with
this
tsb
report.
When
does
it
end?
When
do
we?
C
I
say:
we've
got
this:
we've
got
this
under
control
and
that
we're
you
know
because
we're
trying
to
build
confidence,
of
course
in
for
our
ridership.
So
what
does
it
look
like
in
terms
of
going
forward
for
for
building
confidence
and
ridership.
F
So
two
parts
to
that
great
question:
reliability
and
consistency
and
that
reliability
so
we're
building
up
we're
hitting
some
good
numbers.
The
second
part
for
you,
folks,
as
our
board
of
governors
or
our
our
bosses,
is
the
independent
assessment
follow-up
that
we're
we're
we're
in
deep
now
doing.
Looking
at
all
those
elements,
the
catenary,
the
track,
the
systems
and
so
forth.
F
Once
we
get
that
report
for
our
independent,
assessors,
we'll
then
come
back
and
be
able
to
tell
you
hey,
we've
got
things
that
look
problem
free
again,
I'm
very
cautious.
I
I've
said
it
before
I'll
say
it
again.
I
think
we
can
breathe
easier
once
we
get
through
winter
and
we
see
how
the
switch
heaters
have
worked.
F
We
have
you
know,
knock
on
wood.
We've
not
had
any
of
those
cvs
issues
that
we
had
last
year
during
freezing
rain
events.
So
we've
had
some
of
that
already.
The
software
is
working
well,
the
door
issues.
The
software
is
working
very,
very
well
on
that
stuff.
So,
but
I
want
to
see
that
independent
assessment
and
I
want
to
get
through
winter
months
and
then
I
think
we
can
breathe
easier
and
say
that
you
know
we're
there.
It
is
not
uncommon
for
systems
to
have
issues.
We've
had
a
disproportionate
amount
of
issues
on
this
system.
F
I
know
that,
but
but
I
have
to
finish
with
this:
it's
a
phenomenal
system.
It's
changed
the
city
forever.
It's
unleashing
the
potential
of
stage
two
and
stage
three.
The
bit
the
uptake
on
build
up
is
is:
is
great
you're
seeing
the
the
intensification
along
the
corridor.
I
was
at
redo
station
yesterday.
You
know
it
felt
alive
again.
I
was
in
there
in
the
deep
you
know
bowels
of
covet
and
it
was
you
know
empty,
and
yesterday
I
got
excited
seeing
people
using
the
system.
So
I'm
an
optimist.
F
B
Thank
you,
counselor
and
thank
you,
mr
manconi,
for
reminding
us
of
all
the
virtues
of
the
system.
A
couple
of
questions
for
me.
If
I
could
please,
following
up
on
counselor
meehan's
comments,
I
I
think
I'd
like
to
be
a
little
more
clear
here,
because
I
know
you
know
I
was
at
rito
with
you
yesterday
and-
and
I
see
not
just
on
the
train
system,
but
on
the
bus
lines.
We
have
vehicles
going
around
cleaning
the
bus
stops
and
everything
on
an
ongoing
basis.
B
If
someone
spots
garbage,
let's
just
call
it
say
it's
a
coffee
cup
on
a
train
or
on
a
bus
if
they,
if
the
they
alert
their
counselor
and
their
counselor
insurance
alerts,
your
folks
they
get
out
there.
They
get
that
right
away,
nobody's
saying
that
they've
seen
a
coffee
cup
or
a
water
bottle
on
the
same
spot,
on
a
train
for
two
or
three
days
or
anything
like
that.
B
B
So,
if
we're
concerned
with
garbage
on
the
train,
maybe
one
of
the
things
we
should
be
doing
here
is
going
to
the
source
of
the
problem.
This
is
somebody
that
took
a
coffee
cup
on
the
train
or
a
water
bottle,
finished
their
cup
and
just
decided
to
throw
it
on
the
floor
when
they
were
done.
I've
been
on
systems
in
in
europe,
for
example,
where
other
passengers
turn
around
and
stare
at
that
person
until
they
pick
up
their
garbage
because
they
all
take
a
shared
responsibility
for
keeping
that
train
or
bus
clean.
B
So
I
think
if
counselor
meehan
is
hearing
a
lot
of
reports
about
this
happening
on
the
system,
whether
it
be
coming
out
of
riverside,
south
or
or
the
trains
downtown
whatever.
B
I
would
encourage
all
commission
members
to
make
sure
that
any
reports
on
that
come
back
to
us
so
that
we
can
look
at
what's
doing
but
also
to
to,
if
you're
on
the
train
yourself,
and
you
see
someone
doing
that-
maybe
ask
them
to
you,
know
why'd,
you
do
that,
because
we
have
waste
receptacles
and
all
the
stations
and
everything.
So
there
isn't
really
a
need
to
throw
it
on
the
floor
when
you're
done
with
it.
B
The
other
question
I
have
for
you,
mr
manconi,
is
to
go
back
to
the
the
the
tsb
report.
B
F
Mr
richards,
our
safety
officer,
has
been
at
every
meeting
with
tsb
and
every
meeting.
He
ends
it
with.
Is
there
any
safety
concerns
and
is
there
anything
that
I
need
to
tell
the
general
manager
about
the
fleet
and
there
has
been
no
issues
and
again,
I
know
that
tsb
was
in
communication
with
brandon
yesterday,
saying
they're,
very
supportive
of
everything
that
is
going
on.
They
will
not
approve,
what's
going
on,
but
they're
not
objecting
to
it
and
so
brandon
confirm
for
committee.
There's
been
no
objections
from
tsb
on
everything
to
date,
correct.
B
B
A
Yes,
thank
you,
mr
chair,
so
I
just
I
took
a
close
look
at
this
delegation
of
authority
just
given
that
these
are
contracts
over
the
amount
of
25
000
that
are
awarded
or
amended,
and
I
appreciate
that
you're
providing
us
with
with
these
reports.
I
do
just
have
a
few
questions.
A
Page
one
line,
one
which
is
the
amended
contract
in
the
amount
of
nine
hundred
and
nineteen
thousand
eight
hundred
and
five
dollars,
is
for
professional
operations
and
maintenance
services
for
the
city's
stage.
One
confederation
line
project
requirements.
Can
you
provide
some
detail
in
terms
of
what's
included
in
this
amended
increased
amount.
I
Well,
mr
chair,
this
is
a
an
amendment
for
additional
services
related
to
the
professional
services
contract
that
was
awarded
by
council
to
stv
related
to
the
stage
one
development
is
there.
You
know
I've
deferred
to
mr
manconi's
team.
If
there
was
a
specific
comment
around
the
the
additional
work,
but
I'd
be
happy
to
speak
to
the
mechanisms
under
the
procurement
bylaw
by
which
we
amended
that
contract.
A
Your
offer,
though,
mr
mcdonald,
my
question
is:
is
the
amount
was
increased
for
the
for
the
contract
and
I'm
just
wondering
what
is
included
in
this
contract
with
scbt?
What
services
are
they
providing
us
for
this
amount
of
money.
F
Mr
charter
will
correct
me:
I
go
wrong
and
I'll
follow
up
with
you.
If
there's
anything
lacking,
I
believe
all
of
that
is
on
the
additional
oversight
which
is
all
getting
built
back
to
rtm.
So
when
I
talk
about
that
wheel,
expert
stv
has
that
wheel,
expert
on
staff.
So,
commissioner,
I'm
happy
to
pull
out
the
extra
work
on
the
stage
two
piece
stage:
one
piece
and
get
you
the
all
the
details
related
to
that
troy
do.
G
A
A
That's
that's
a
good
explanation
that
is
helpful.
Thank
you,
I'm
just
using
the
page
number
and
the
line
number
just
in
case
any
of
you
folks
are
following
along,
so
I
hope
that's
helpful
page
one
line
14.
I
made
a
contract
amount
of
ninety
seven
thousand
dollars,
five
hundred
ninety
seven
thousand
five
hundred
and
twenty
eight
dollars,
which
is
all
labor
equipment
and
materials
to
remove
and
dispose
of
a
concrete
slab
at
parliament
station.
A
Can
we
hear
a
little
bit
more
about
this
concrete
slab
removal
I.e?
Why
was
it
removed.
G
Troy,
I
believe,
that's
yours.
That's
that's
mine,
john,
oh
pat,
this
is
about
installing
the
bus
shelters
at
the
stations
once
the
work
was
completed
by
rtg
to
restore
the
street
in
order
to
build
the
the
the
shelters
that
exist
at
parliament
station
at
a
baby
station.
G
This
is
to
complete
the
work.
This
is
not
I'll
remind
everyone
of
the
commission.
This
is
for
the
period
from
january
to
june
of
this
year.
So
that's
approximately
four
months
after
to
eight
months
after
the
line
opened,
I'm
not
doing
my
math
very
quickly.
In
my
head,
there
was
at
all
of
these
at
all
stations.
There
remained
work
that
needed
to
be
done.
That
was
not
part
of
the
contract
to
rtg.
G
That
council
awarded
one
of
the
things
that
progressed
after
that
initial
contract
award
was
the
design
of
the
bus
shelters
at
locations,
and
so
there
needed
to
be
electrical
work.
There
needed
to
be
physical
work,
the
the
shelters
were
delivered
and
installed,
and
we
use
a
range
of
contractors
to
complete
all
that
work,
and
this
is
one
of
them.
A
A
G
And
to
provide
additional
work
to
power,
the
baby
station,
shelter,
okay,
so
it's
a
combined
at
both.
We
have.
We
have
custom
designed,
shelters
at
both
of
those
stations
or
at
least
on
the
westbound
side
of
bayview
and
in
both
directions
at
parliament
and
those
needed.
There
was
quite
a
bit
of
work
required
to
connect
those
electrically
which
involved
cutting
into
the
cutting
into
the
concrete
and
making
electrical
connections,
putting
in
the
electrical
housings,
whatever
whatever
they're,
called
and
and
connecting
and
meeting
hydro
ottawa
standards.
A
Okay,
thank
you.
I
appreciate
that
because
it
just
seemed
a
little
bit
pricey
for
concrete
slab
removal,
not
that
I
have
a
whole
ton
of
experience
in
removing
concrete
slabs,
but
just
logic.
My
last
question
is
about
page
2
line
37.
A
This
is
the
one
that
that
confused
me,
the
most
to
be
honest
with
you,
which
is
supply
and
deliver
ultra
low
sulfur
diesel
fuel
for
on-site
direct
to
locomotive
refueling
services
for
the
trillium
line,
which
is
amended
contract
amount
of
three
hundred
and
forty
thousand
three
hundred
and
forty
thousand
twenty
three
dollars.
Why
are
we
adding
funds
to
a
fuel
contract
about
on
a
line
that
is
not
running
for
the
next
two
years?.
B
E
Yeah,
mr
chair,
that
was
for
the
period
of
time
in
which
the
line
was
still
running.
We
closed
the
line
down
in
april
may,
so
that
was
the
period
of
time
from
january
to
the
time
in
which
the
the
line
shut
down.
A
A
C
Yeah,
thank
you
just
a
quick
question
and
I
I
don't
see
it
here,
but
perhaps
in
this
report,
but
we
we
discussed
about
an
app
update
for
people
to
find
their
bus
and-
and
I
I
wonder,
if
there's
been
contracts
awarded
for
that,
if
that's
coming
up,
that
was,
I
understand
it
was
supposed
to
be
on
in
progress.
So
do
we
have
anything
anything
new
on
that.
G
Mr
chair,
there,
the
work
continues.
Some
of
the
some
of
the
work
is
behind
the
scenes.
What
we've,
what
we've
been
working
on
primarily,
is
something
called
an
api
which
is
the
the
I
will
not
describe
it
well,
but
it's
the
interface
that
connects
all
of
our
internal
systems
where
it
publishes
the
data
in
a
way
that
the
independent
apps
and
other
software
users
and
developers
can
pick
it
up
from
to
use
it
for
their
their
purposes.
G
We've
been
updating
that
app
so
that
it
works
with
our
new
bus,
tracking
and
dispatch
system.
That's
in
testing
right
now
with
the
developers.
G
What
that
will
result
in
initially
is
slightly
more
stability
on
that
data
feed,
but
by
sometime
in
2021,
when
we
can
bring
our
new
control
system
into
into
place,
replacing
our
outdated
one,
then
we'll
get
more
precise
data
and
better
predictions
of
us
arrival
times
which
we'll
be
able
to
publish
out
now
separately
from
that
work.
We
are
also
looking
into
what
is
the
best
way
to
bring
our
own
oc
transpo
app
up
to
date
up
to
date
in
a
in
a
forward-facing.
G
You
know
what
you
see
on
the
screen:
we
want
to
bring
that
up
to
date.
What
what
we've
been
working
on
primarily
is
the
data
that
you
don't
see
the
data
that
come
to
that
app
into
the
various
other
independent
apps,
so
that
work
is
continuing
and
some
of
it
continues
under
existing
contracts
that
we
have.
In
fact,
some
of
the
consultants
that
you
see
listed
on
this
table
are
working
on
that,
among
other
things,
they
work
on
supporting
our
various
systems.
C
G
So
it's
a
it's
a
very
incremental
thing,
some
of
that
improved
data.
Some
of
those
improved
data
are
out
there
with
coming
through
the
apps
already,
and
it
will
continue
as
as
more
and
more
there's
many
data
sources
that
feed
and
there's
there's
many
outlets
through
which
customers
can
collect
the
data.
It's
we're
continuously
improving,
even
even
when
we're
all
done.
We
won't
be
all
done
because
there'll
be
more.
G
More
improvements
to
come
after
that,
but
when
we
make
when
we
make
large
overt
improvements,
we'll
be
we'll
be
sure
to
let
you
know.
B
Good
thank
you
councillor
and
thank
you
pat
for
your
answers
on
this.
So
the
recommendation
is
that
the
transit
commission
and
council
receive
this
report
for
information
so
I'll
ask
the
question:
is
this
report
received.
B
B
All
right
seeing
none
under
other
business
does
anybody
have
anything?
No
okay.
I
I
just
would
like
to
take
this
opportunity
before
we
adjourn
to
wish
everybody
happy
holidays
and
also
to
thank
jocelyn,
as
john
mentioned
at
the
outset.
This
is
her
last
meeting
with
us.
She's
been
amazing
to
work
with,
and
I
hope
she
enjoys
her
retirement
and
maybe
we'll
see
her
on
the
train
one
day.