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From YouTube: Transit Commission meeting – June 17, 2020
Description
Transit Commission meeting – June 17, 2020 – Audio Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas.
B
C
D
A
A
F
A
D
D
G
Good
morning,
everyone
and
welcome
to
this
morning's
meeting
of
the
Transit
Commission
again
we're
holding
this
meeting
electronically
by
a
zoom
before
we
proceed.
Commissioner
Williams
has
advised
that
you
will
not
be
able
to
participate
in
today's
meeting
and
I'll.
Just
do
a
roll
call
to
make
sure
the
rest
of
us
are
here
and
remind
everybody
that
we
need
seven
members
to
maintain
a
quorum.
Okay,
counselor
Sudz,
present
Thank
You
Kelsey
gallery
here.
A
B
G
Okay,
so,
as
madam
were
again
participating
the
meeting
by
zoom
instructions
for
members
of
the
public
wishing
to
supply
comments
or
participate,
as
a
delegation
in
this
meeting
were
included
in
the
agenda,
those
who
do
not
need
to
participate
in
the
meeting
can
watch
the
livestream
on
the
city's
youtube
channel
for
those
who
are
participating.
The
meeting
please
keep
your
microphone
muted
until
I
call
on
you
to
speak.
I
will
provide
each
Commission
member
with
the
opportunity
to
ask
questions
or
comment
in
due
course.
G
Commission
members
will
be
called
on
first,
followed
by
any
mem
of
counsel
who
will
join
the
meeting
at
any
point
you
may
want
to
speak
or
that
you
want
to
speak.
Please
use
the
raised
hand
zoom
function,
which
you
will
find
by
opening
the
attendees
list,
using
the
zoom
controls
at
the
bottom
of
your
zoom
window
near
the
audio
controls.
The
committee
coordinator
and
I
will
be
watching
for
those
clues.
G
The
usual
5-minute
speaking
limit
will
apply
following
from
a
special
transit
Commission
meeting
of
Wednesday
June
10th,
where
we
adjourn
the
meeting
while
we
were
still
in
camera
advised
by
the
city
clerk
and
as
noted
in
the
motion
to
proceed
in
camera
now
rise
and
report.
At
today's
meeting.
For
those
present,
I
would
like
to
advise
that
the
Transit
Commission
met
in-camera
on
June
10th
2020
at
9:00
a.m.
to
receive
an
update
of
it
on
the
tentative
agreement
with
the
Amalgamated
Transit
Union
Local
2
7
9.
G
C
G
G
Okay,
seeing
none
we'll
move
to
the
confirmation?
The
minutes-
and
we
have
a
couple
here
so
first
we
have
the
minutes
number
11
from
the
last
regular
meeting
of
the
Transit
Commission,
which
was
held
on
February
19
20
20
minutes,
Carrie
Carrie
great.
Thank
you.
Next,
we
have
minutes
13
from
the
special
transit
meeting
on
Monday
June
1st
2020.
G
Are
those
minutes
confirmed
Carrie,
Carrie,
okay,
the
third,
the
in-camera
minutes
from
our
special
meeting
on
June,
we'll
be
confirmed
at
our
next
regular
meeting,
because
they're
not
quite
ready
yet
and
just
to
let
everybody
know
there'll,
be
no
minutes
number
12
to
confirm
as
agenda
12
was
the
agenda
for
the
March
Transit
Commission
meeting,
which
was
cancelled
after
the
agenda
had
been
published
so
response
to
inquiries.
Next,
on
their
communications
we
have
inquiry.
G
G
I
G
Thank
you
appreciate
that
okay,
so
will
now
proceed
through
the
agenda
to
see.
If
there's
any
items,
we
can
carry
out
consent
item.
One
is
the
Confederation
line
and
bus
service
update
on
I'm
going
to
make
an
assumption
here
that
we
want
to
hold
that
item
I'm
also
going
to
ask
mr.
Marconi,
when
we
come
back
to
that
item,
if
you
could
give
us
an
update
on
the
discussions
with
groups
representing
persons
with
disabilities
on
the
use
of
masks.
G
G
So
if
no
one
wants
to
hold
out,
we
can
area
Carrie,
Carrie
Carrie,
where
we
soy
suits
I've,
received
I
want
to
congratulate
staff
on
that
for
having
less
than
$1,000
of
write-offs
on
multi-million
dollar
receivables
the
2012.
The
next
item
sorry
item
number
three
2020
operating
and
capital
budget
on
Transit
Commission
status,
report
d
and
draw
your
attention
to
that.
This
is
only
for
q1,
which
includes
the
last
two
weeks
of
March
the
next
one
the
q2
update
will
be
available
in
September,
but
does
anybody
want
to
hold
up
hold.
G
G
Number
four
capital
just
wants
and
closing
projects
for
the
transit
convention.
The
report
notes
that
we
would
be
returning
six
billion
the
reserves
to
recommends
council
one
authorized,
closing
capital
projects
list
and
Duncan
one
to
approve
the
budget.
Adjustments
of
detail
intimates
two
three
permit
those
projects
and
document
3
that
qualify
for
closer
to
remain
open
and
four
approve
the
return,
the
source
or
funding
drop
for
the
following
funding
balances
and
eliminate
the
authority
resulting
from
closing
the
projects
and
budget
adjustments,
a
transit
capital,
supportive
reserve,
six
billion.
G
H
You
care
I,
John
PJ
here.
I
just
have
one
small
question
with
respect
to
item
four
and
on
those
I
may
I
ask
it
now
sure
just
a
question:
the
we're
projecting
at
the
end
of
the
year
five
million-dollar
in
operating
reserves
in
ten
point
foreign
capital
reserves
just
wanted
to
know
how
that
compares
historically
to
the
reserves.
In
the
last,
let's
say
five
years,
is
it
higher
or
lower
than
our
historical
reserves.
I
Chair
I
know
the
treasurer
is
here:
if
I
don't
have
that
answer,
but
if
she
does,
she
could
certainly
provide
that
and
if
not
I
know
that
we're
bringing
you,
obviously
a
financial
corporate
update
later
on
this
month
to
Council,
and
certainly
we
can
include
that
in
that
dialogue.
But
I
will
ask
miss
stepheson.
If
she
wants
to
comment.
G
A
G
Thank
you,
okay.
The
last
item
we
have
is
emotional,
which
commissioner
Carey
Codd
obeyed
notice
that
our
meeting
on
June
1st
so
item
5
will
be
the
launch
of
the
advertising
of
the
Confederation
in
line.
The
recommendation
reads
that
the
Transit
Commission
direct,
the
general
manager
of
transportation
services
commenced
during
the
process
consistent
with
the
city's
procurement
policy,
to
identify
potential
revenue,
opportunities
from
advertising
and
stations
and
inside
train
cards
on
all
train
line.
G
J
G
H
I
Thank
You
chair,
Thank,
You
chair
yes,
good
morning,
mr.
chair
members
of
Commission,
we
have
two
presentations
for
you.
First,
when
I
asked
mr.
Scrimgeour
to
give
you
an
update
on
the
transit
recovery
plan,
which
is
going
very
well,
and
then
mr.
charter
will
give
you
an
update
on
the
Confederation
line
in
terms
of
how
its
performing
and
where
we
are,
with
with
the
work
that's
been
ongoing.
I'll
now
turn
it
over
to
mr.
Ayer
Scrimgeour.
Thank
you.
K
Good
morning,
mr.
chair
thanks
John,
yes,
we're
going
to
give
you
an
update
today
on
how
the
transit
service
recovery
plan
is
going
or
turn
to
the
next
page,
please
Chris
or
whoever
is
running
with
button,
so
the
update
so
far
all
elements
of
the
service
recovery
plan.
All
the
health
safety
measures
have
rolled
out
mandatory
masks
for
customers
and
employees
on
all
parts.
The
transit
system
began
on
Monday
this
week.
Front-Door
boarding
on
buses
boarding
through
all
doors
on
trains,
have
both
been
restored.
K
As
of
noon
yesterday,
we
had
distributed
just
under
9,000
disposable
masks
to
our
customers,
and
we
continue
to
do
so.
Our
observations
so
far
is
more
than
90%.
In
some
cases,
more
than
95
percent
of
customers
are
wearing
masks
and
we're
starting
to
see
slightly
increased
ridership,
but
certainly
no
significant
issues
of
crowding.
At
this
point,
I'd
also
like
to
mention
here
that
we
did
meet
with
the
the
chair
of
the
Advisory
accessibility,
Advisory
Committee
and
two
members
of
that
committee
last
week.
K
Regarding
the
chairs
comments
that
he's
made
and
other
matters
that
were
raised
at
the
last
Commission
meeting,
they
made
some
good
suggestions
to
us,
which
we
have
incorporated
into
our
our
communications
campaign
and
other
other
matters
that
we
continue
to
to
look
at
as
we
go
forward.
So
yes,
Chris.
Thank
you
for
going
to
page
three
there's
some
pictures.
These
two
photos
show
the
signage
that's
been
installed,
reminding
all
customers
as
they
enter
any
station
or
any
bus
that
a
mask
is
required
and
then
it
should
not
enter
if
they're
sick.
K
The
next
slide,
please-
and
here
are
two
pictures:
the
one
on
the
left
of
a
hand
sanitizer
dispenser
in
an
O
train
station
and
on
the
right,
a
hand
sanitizer
dispenser
in
the
and
the
the
bus
part
of
the
station.
Next
slides
these
and
here's
some
pictures
of
customers
wearing
masks
on
the
train
already
this
week.
Next,
please
and
here's
a
picture
of
one
of
our
customer
service,
train
ambassadors
on
the
left
and
the
supply
they
have
of
disposable
masks
at
at
many
stations,
ready
to
distribute
to
customers
who
need
them
here.
K
We
are
again
with
two
more
of
our
staff
members
ready
to
distribute
masks,
so
the
next
steps
going
forward.
We
will
continue
to
monitor
the
system
closely,
would
continue
to
monitor
that
customers
are
wearing
masks
that
there
are
no
problems
with
that.
No
issues
arising
are
still
being
sure
that
there's
additional
there's
sufficient
capacity
to
make
sure
there's
no
crowding
on
the
buses.
We
remain
ready
to
adjust
our
plan
if
required.
K
If
there
are
changes
coming
from
the
provincial
level,
the
federal
level
or
from
the
medical
officer
tell
wear,
of
course,
continue
to
listen
to
all
comments
that
we
get
back
from
customers
from
councillors
and
commissioners
and
our
next
major
step
in
the
recovery
is
the
return
to
full
service
on
all
groups
for
the
school
routes
on
Sunday
June,
28th,
Thank
You,
mr.
chair
and
I
believe
I'll
turn
you
over
and
out
directly
to
mr.
shredder.
L
L
Due
to
a
you
know,
in
order
to
minimize
the
impact
on
our
customers
with
the
onset
of
the
the
Coba
19:5
emic
ridership
levels
in
ottawa,
and
you
know
essentially
across
the
world,
have
significantly
reduced.
So
as
previously
shared
with
with
council
OC
Transpo
has
been
working
with
RTG
to
expedite
the
work
associated
with
their
rectification
plan
during
this
period
of
low
ridership.
L
To
that
end,
multiple
temporary
service
closures
and
the
associate
implementation
of
the
r-1
replacement
bus
service
has
been
Ishi
ated
and,
as
you
know,
there's
another
upcoming
temporary
closure
scheduled
for
next
week,
starting
on
Sunday
June
21st,
with
a
return
to
full
service
on
Thursday
June
25th.
These
temporary
service
closures
have
allowed
RTG
to
advance
items
on
the
rectification
plan
that
require
access
to
the
full
line
in
fleet,
and
it
requires
the
use
of
specialized
track
equipment
for
extended
periods
of
time.
L
As
a
result,
RTG
has
been
able
to
expedite
certain
critical
work
that
would
not
have
otherwise
been
possible
to
achieve
during
our
normal
overnight
service
closures.
In
other
words,
you
know
the
goal
and
the
outcome
of
these.
These
temporary
closures
has
Bandon
remains
to
improve
the
service
for
our
customers
as
quickly
as
possible.
You
move
to
the
next
slide.
Please
did
you
during
the
temporary
closures,
work
has
been
ongoing
on
the
vehicles.
The
track
infrastructure,
as
well
as
at
stations
work
completed,
has
been
both
a
combination
of
of
seasonal
activities.
L
You
know
it's
work
that
wouldn't
necessarily
require
a
closed,
there's
closure,
but
we're
leveraging
the
time,
such
as
station
cleaning
in
various
inspections
to
the
work
associated
with
improving
the
performance
and
reliability.
You
know
the
main.
The
main
reason
for
for
the
closures
work
has
included
the
ongoing
testing
of
updated
train
control
and
communication
software
to
improve
the
vehicle
and
system
performance,
and
with
this
up
this
upcoming
closure
next
week,
the
software
after
it
now
have
been
validated
will
be,
will
be
updated
and
implemented
in
all
the
equipment
and
vehicles.
L
You'll
recall
that
both
have
been
the
cause
of
service
disruptions
during
this
past
winter
included
in
the
inspections
has
been
adjustments
to
the
the
OCS
or
overhead
catenary
system
to
optimize
the
positioning
of
the
wires
to
reduce
the
potential
for
arcing
and
improve
the
performance
of
the
vehicles
as
well.
Various
track
work
throughout
the
alignment
has
been
conducted
to
correct
settlement
issues
and
to
make
adjustments
to
the
rail
for
the
summer.
L
L
You
will
also
recall
that
improvements
to
the
train
doors
operations,
the
doors
that
are
customers
interact
with,
was
dependent
on
updated
door
software
going
through
a
safety
certification
process.
This
safety
certification
process
was
called
them
or
is
called
sill
to
certification,
and
it
has
now
been
received
and,
as
such,
all
vehicles
have
been
updated
with
this
new
software.
The
new
software
is
now
on
and
in
service
is
now
on
all
in-service
vehicles
and
will
result
in
less
destructions
associated
with
doors,
which
has
been
one
of
our
most
frequent
occurrences
of
system
disruptions.
L
Additionally,
with
the
reduced
service
levels
combined
with
the
temporary
closures
vehicle,
retrofit
modification
work
has
continued
and
has
provided
RTG
with
increased
vehicle
or
hands-on
time,
allowing
for
a
variety
of
tests
and
adjustments
to
be
conducted
next
slide,
please,
with
regards
to
the
upcoming
temporary
service
closure.
This
Sunday,
as
I
mentioned
RTG,
will
be
implementing
the
new
train
control
software
on
all
vehicles
and
related
equipment.
L
You
know,
and
lastly,
there
will
be
continued
work
on
other
elements
of
the
track
infrastructure
along
the
entire
line.
This
can
include
adjusting
and
replacing
the
ballast
you
know,
which
is
that
the
rock
that
holds
the
ties
and
rails
in
place,
work
on
switches
and
switch
heaters
and
in
all
those
elements,
next
slide
please.
L
So
we
know
that
vehicle
reliability
has
been
one
of
the
major
contributing
contributors
to
disruptions
that
have
impacted
our
customers.
The
challenges
continue
to
that
end.
We
are
continuing
to
work
with
our
GG,
improving
vehicle,
reliability
and
proactively
track
and
trend
emerging
issues
to
ensure
that
result
quickly
in
action
timely
as
part
of
the
rectification
work.
A
further
review
is
planned
for
the
performance
of
the
infrastructure.
This
review
will
provide
oversight
on
the
longer-term
actions
to
resolve
track
conditions,
including
the
noise,
vibration
and
temperature
related
issues.
I
mean
there's
all
there
will
always
be.
L
L
You
know
the
OCS
wire
that
provides
power
to
the
Train
and
given
that
the
LRT
network
is
an
integrated
system
in
that
the
trains,
the
infrastructure
of
the
track
and
in,
although
the
related
technical
systems
need
to
operate
reliably
together
for
overall
system
performance,
improve
and
overarching
a
holistic
review
of
RTGS
performance
tracking
in
actions
to
resolve
is
being
undertaken
as
well.
Rtg
has
been
advised
that
the
city
expects
to
implement
15
double-car
trains
for
morning
peak
service,
as
of
August
4th
2020,
the
beginning
of
August
next
slide,
please.
L
Overall,
while
we
still
do
not
have
a
firm
date
for
consistent,
reliable
service,
we've
made
it
clear
to
our
TG
that
this
is
that
it
is
the
city's
expectation
that
this
be
achieved
by
the
end
of
August.
There
are
many
areas
where
improvement
is
required
and
we
need
to
see
positive
steps
taken
in
all
fronts.
The
temporary
closures
have
allowed
for
our
GGT
expedite
some
critical
work,
but
the
work
is
far
from
complete.
L
Rg
has
not
agreed
to
a
firm
date
for
reliable
service.
However,
they
have
agreed
that
15
double-car
trains
are
to
be
in
service
the
beginning
of
all
this.
Obviously,
it
goes
without
saying
that
we
expect
to
see
50.
You
know
we
start
to
see
a
reliable
15
trains
in
service
and
the
ability
of
RTG
to
sustain
15
trains,
every
weekday
of
service
and
then
just
lastly,
one
one
final
note.
As
our
she
works
towards
completing
the
work
associate
with
their
plans
and
the
technical
province.
L
G
E
Morning,
everyone
I
do
have
a
few
questions:
I'll
try
and
move
through
them
quickly
and
mr.
charters
did
state
that
the
expectation
is
that
RT
g
will
complete
all
of
the
work
that
needs
to
be
done.
The
required
work
by
the
end
of
the
summer
that
that's
the
expectation
that
we
relate
to
RT
g.
What
is
our
level
of
confidence
that
our
TG
will
actually
complete
this
work
by
the
end
of
the
summer
and
if
they
don't,
what
are
the
consequences.
I
So
mr.
chair
I'll
share
where
we
are
with
them
in
that
discussion,
some
of
but
I
can
share
with
this
Commission
today,
as
it
relates
to
the
mandate
of
the
Transit
Commission.
The
rest
of
it
will
be
an
update
to
council
that
is
tracking
to
July,
and
it
will
be
an
in-camera
session
because
again
we're.
The
second
part
of
the
commissioners
question
is:
is
the
commercially
confidential
pieces
that
obviously
we
don't
have
one
having
a
public
forum?
I
I
We
spend
a
good
chunk
of
our
time
right
now,
managing
at
the
executive
level
as
to
we
need
the
service
to
be
reliable
and
consistent,
and
so
to
be
blunt
and
candid,
our
position
with
those
executives
has
been
to
focus
on
getting
it
rectified
and
the
environment
that
we
have
now
and
again.
I'll
be
very
careful.
I
What
I
share
in
a
public
forum
is,
we
have
all
RTC
or
the
constructor
of
our
TG
arm,
saying
that
the
infrastructure
is
fect
and
fine
and
we'll
be
ready,
and
then
you've
got
Alstom
saying
that
their
vehicles
are
perfect
and
fine
and
they're
blaming
each
other
and
our
position
is
we
really
don't
care?
We
didn't
buy
a
system
whereby
we're
in
the
middle
of
you
folks.
We
bought
a
service
that
is
very
simple
and
straightforward.
I
It's
we
bought
an
outcome
and
that's
service,
that's
trains
every
day,
reliably,
and
so
having
said
that,
we
have
a
process
that
speaks
to
part
two
of
your
question,
commissioner,
which
we
will
share
in
the
July
updating
camera
to
Council
and
that
we
haven't
just
been
sitting
around
doing
nothing
watching
them.
Argue
and
debate.
Try
to
convince
us,
they
have
asked
us
for
payments.
We
have
not
issued
any
additional
payments
by
the
way
they
have
asked
us
for
some
cash
flows.
I
Our
focus
is
crystal
clear,
used
this
time
to
get
the
system
corrected
and
while
you
see
a
lot
of
progress,
I'll
give
them
credit
where
credit
is
due.
The
vehicle
count
is
increasing,
they
have
addressed.
Some
of
the
issues
have
been
a
lot
of
work
in
the
catenary
in
the
track,
but
there's
more
to
be
done
and
we
have
a
process
whereby
we're
going
to
verify
what
work
has
been
done,
we're
tracking
at
every
step
of
the
way,
but
we
also
want
to
have
good
validation
when
they
say
they're
ready
for
us
to
validate.
E
L
Sorry
about
that,
my
mute
seems
to
go
off
and
on
real
quick.
Sometimes
you
know
the
retrofit
work.
Is
it's
there's
there's
quite
a
bit
that
that's
done.
It
could
be
as
simple
as
you
know,
changing
the
the
locks
on
the
cab
doors.
You
know
the
door
that
the
operator
uses
to
get
into
their
cab
area,
changing
those
locks,
changing
the
doors
as
well.
You
know
it
includes
things
like
you
know.
L
There
was
the
seal
2
certification,
which
improved
the
door
operation
will
true
unless
disruptions
for
customers,
but
we're
also
making
some
modifications
to
the
mechanisms
in
that
door.
That
should
there
be
a
fault
with
the
door
because-
and
we
know
that
you
know-
faults
will
occur-
they
come
on.
They
occur
in
all
transit
systems,
but
make
some
adjustments
so
that
the
operator
is
more
quickly
and
more
efficiently
able
to
isolate
that
door
and
get
that
train.
Keep
that
train
in
service
for
our
customers.
L
You
know,
there's
as
well,
there's
there's
additional
changes
with
regards
to
some
of
the
temperature
settings
and
in
both
the
cab
you
know
for
the
operator
as
well
as
for
a
customer.
So
there
really
is
it's:
it's
quite
an
extensive
list
of
modifications
and
retrofits,
and
some
of
it
was
identified
early
and
some
of
it.
You
know
it's
through
our
experience
that
we
know
that
we
need
to
make
some
changes.
E
Thank
you
kindly
in
the
presentation
it
was
mentioned
that
there
was
work
being
done
on
the
tracks
to
deal
with
vibrations
in
several
previous
Commission
meetings.
I
and
my
colleagues
have
actually
raised
the
issue
with
respect
to
the
portion
of
track
this
between
Celeron
and
lead
stations,
specifically
that
the
rides
incredibly
rough
lots
of
vibrations,
loud
grinding
noises,
I've
heard
recently
for
members
of
the
public
and
from
the
Transperth
staff
that
the
issue
is
still
there.
What's
the
specific
issue
with
this
section
of
track.
L
Apologies,
it
keeps
going
back
and
forth
between
me
and
unmute.
You
know
the
track.
You
know
there's
some
settlement
issues
that
we
that
needed
to
be
addressed,
and
you
know
that
comes
with
with
time
with
as
we're
running
trains
over
the
track.
You
know
the
track
will
move
a
little
bit
and
will
stabilize
it
is
a
new
system
there's
some
settlement
issues
there,
but
as
well.
They
need
to
look
at
the
the
wheel,
rail
interface
between
the
vehicle
and
in
the
track
and
making
adjustments
there.
L
So
sometimes
it's
it's
things
like
just
increasing
the
amount
of
lubrication
that
comes
out
from
the
train
to
make
sure
that
the
the
rail,
the
trains
travel
smoothly
over
the
track.
You
know
as
well
or
you
know,
can
be
making
some
adjustments
to
the
you
know,
just
the
track
itself
to
make
sure
it's.
You
know
consistently
the
same.
L
You
know
the
you
know
like
these.
These
are
you
know
the
set
wheels
and
they
need
to
run
on
the
set
track
so
making
sure
that
everything
is
aligned
perfectly.
So
it's
it's
largely
a
lot
of
alignment
issues,
but
they
need
to
just
continually
be
monitoring
tracking
because
it
is
a
new
system
and
you
know
that
there
will
be
some
settlement
and
some
adjustments
that
need
to
be
made.
But
you
know,
that's
that's
been
the
focus
of
the
last
couple.
L
I
I'm
gonna
get
Michael
to
comment
chemistry.
The
a
lot
of
the
track
issues
are
all
things
that
do
not
concern
us,
but
what
I'm
gonna
get
Michael
to
share
with
you
is
the
one
issue
and
again
I
will
try
to
avoid
the
railway
speak,
but
we
are
in
intense
discussions
with
well
RTC,
RTG
and
RTM,
because
it
speaks
to
track
heaving,
which
I
know
there's
a
lot
of
media
both
when
the
track
crack
in
the
winter
and
then
also
when
we
have
our
slow
orders.
That's
all
normal
behavior.
I
The
issue
here
is:
how
do
you
minimize
that
and
I'm
gonna
get
Michael
to?
Let's
talk
about
discussions
he's
had
with
them,
so
everything
Troy's
described
all
part
of
star
in
terms
of
first-year
settlement
and
those
types
of
things,
the
issue
that
we're
focusing
hard
on
with
them
as
the
the
track
and
has
to
do
welding
temperatures
and
so
forth.
So
Michael,
can
you
just
give
a
quick
synopsis
of
that?
Please
yeah.
B
Thank
you,
John,
and
so
the
generally
the
the
rail
is
set
at
a
neutral
temperature,
so
there's
an
optimal
temperature
when
the
rail
is
installed,
if
you
set
it
too
high
or
too
low,
you
can
cause
problems
in
either
winter
or
in
summer.
So
some
of
the
rail
welding
that
they've
been
doing
recently
deals
with
that
issue.
We
don't
think
it's
a
sustainable
approach,
though
they're
having
to
make
continued
updates
continual
changes
to
the
rail
which
we're
not
happy
with,
and
then
the
other
thing
that
you
know
from
a
ride.
Comfort.
B
E
I
I
They
can,
if
they
choose
to
tell
us,
you
know
what
thanks
for
your
comments
on
how
we
adjust
the
rail
track
back
to
my
opening
comments.
If
we
give
you
the
outcome
that
you're
paying
us
for
or
that
will
eventually
pay
us
for
how
we
deal
with
the
track
settlement,
the
track
cracks
all
that
stuff
the
way
these
contracts
work,
they
could
theoretically
say.
Thank
you
for
your
opinion.
I
We
disagree
and
that's
where
we're
at
right
now
we're
at
a
professional
disagreement
level
about
we're,
saying,
take
the
long
view
get
it
address
now,
it'll
be
better
for
you,
they
could
say
and
we
would
have
to
accept
it.
You
know
we'll
deal
with
it
on
an
as-needed
basis,
which
some
railroad
operations
do
so
I
just
want
it
to
be
fair
in
that
comment
to
them
that
they
could
just
push
back
on
this
particular
issue.
In
that
regard,.
E
Well,
one
thing
I
will
say
is,
though,
although
you
know
we're
being
told
that
this
is
expected,
that
it's
normal
and
in
first
your
settlement
from
a
customer
point
of
view,
it
is
unsettling
from
a
customer
experience
perspective
to
have
a
really
rough
ride
on
the
track,
with
all
the
other
issues
that
are
going
on
with
the
LRT
right
now.
This
is
just
one
that
you
know
provides
for
a
bit
of
an
unsettling
and
selling
ride.
It
can
cause
customers
to
perhaps
feel
a
little
bit
unsafe.
E
So
this
is
something
that
can
be
rectified
in
an
expedient
manner.
I
think
that
is
something
that
could
provide
a
bit
more
of
a
positive
experience
for
riders
and
one
less
thing
for
people
to
complain
about.
That's
what
I'll
say
about
that
prior
to
the
launch
of
the
LRT.
One
of
the
features
that
was
sort
of
highlighted
and
lauded
about
the
trains
was
that
there
was
an
existence
of
an
exhilarating
our
unit
on
each
train.
E
That
would
provide
enough
power
to
the
train
to
get
it
to
the
next
station,
should
a
power
loss
happen
or
take
place
in
between
stations,
assuring
that
the
Puffs
passengers
never
have
to
disembark
on
the
tracks
or
rarely
have
to
disembark
on
the
tracks
during
their
power
losses
in
late
December
in
January
we
saw
that
this
was
not
the
case
that
customers
were
having
to
disembark
on
the
track.
So
I
do
remember
from
previous
meetings
and
updates
that
there
were
some
issues
with
the
auxiliary
power
units.
E
I
I'm
gonna
get
Michael
to
talk
about
that
and
what
I
would
like
Michael
to
do,
because
I
know
there
was
a
lot
of
comments.
Yesterday
we
had
a
power
interruption.
The
word
power
gets.
You
kicked
around
a
lot,
there's
power
of
the
vehicle's
power,
the
catenary,
and
also
the
TPS
s
power
so
Michael
again
and
in
non
rail
terminus
of
how
the
redundancy
works
and
so
forth
and
where
the
challenges
have
been
with.
I
B
B
There
are
other
trains
where
that
is
possible:
I've
seen
that
at
least
on
one
project,
where
you
could
use
the
batteries
to
move
the
Train,
a
short
distance,
but
this
vehicle
wasn't
set
up
that
way,
so
the
APU
can't
be
used
to
move
the
train
between
stations
from
one
station
to
the
next.
That's
not
that's,
not
a
functionality
of
this
vehicle.
No,
there
have
been
a
PU
issues
and
those
were
related
back
to
the
january/february
failures
where
we
saw
inductors,
failing
where
we
saw
a
line,
contactors
feelings
and
we
had
a
series.
B
The
vehicle
failures,
all
related
to
contamination
on
the
roof
and
those
have
since
been
mitigated.
They're
still
working
through
some
of
the
failure
modes
on
the
power
systems.
But
generally
the
system
has
been
stable.
Think
there
was
an
issue
last
night
with
one
vehicle.
We
need
to
follow
up
on
that,
but
it's
been
generally
stable
since
they
put
in
some
mitigations
earlier
in
the
year.
E
So
perhaps
I
misunderstood
in
terms
of
what
the
auxiliary
power
unit
does,
but
I
do
specifically
remember.
One
of
the
features
of
this
system
was
that
trains
could
move
between
if
there
was
a
power
loss
or
something
happened,
that
trains
would
not
get
stuck
in
between
stations
that
they
would.
The
passengers
would
have
somehow
magically
get
to
the
next
station
so
that
they
would
not
have
to
disembark
and
I
specifically,
remember
this
because
I'm
claustrophobic,
and
that
was
actually
one
of
my
main
concerns
about
the
trains
in
the
tunnel.
B
So
I
mean
the
only
the
redundancy
on
the
power
side
is
related
to
the
supply,
so
the
traction
power
substations
that
I
provide
power
to
the
overhead
catenary,
and
if
you
lose
one
of
those
traction
power
substations,
you
can
bypass
it
and
still
maintain
power
to
the
network.
You
can
still
move
the
trains
if
you
lose
one
of
the
the
substation,
especially
if
you
lose
one
of
the
hydro
feeds
you
can
rearrange
the
configuration
and
to
allow
the
trains
to
proceed.
That
is
different
than
having
a
failure
on
an
individual
train.
B
B
Now
we
saw
at
least
a
couple
of
incidents
earlier
in
the
year
where
that
redundancy
didn't
work
where
we
had
to
separate
the
vehicles
where
we
had
to
bring
kind
of
a
secondary
vehicle
in
to
to
get
the
vehicles
to
the
station,
and
so
that's
a
problem
that
Austin
is
aware
of.
They
they
have
been
working
on.
B
E
I
Commissioner
I
know
exactly
what
you're
asking,
because
we
did
talk
about
that
during
the
pre-launch.
So
a
couple
of
things
number
one
total
power
failure
on
a
system
on
our
vehicle
in
a
railroad
system.
A
modern
rail
rail
system
should
not
be
happening,
so
you
the
risk
tree.
If
you
go
down
the
redundancies,
it's
like
Michael
was
saying
the
first
redundancy
is.
We
have
multiple
transformers
that
kick
in
if
one
goes
down
during
the
power
failure.
Secondly,
is
the
auxiliary
power
on
a
vehicle?
You
never
want
a
vehicle
to
go
totally
pitch.
I
Black
people
will
start
panicking
and
self
evacuating,
very
dangerous
situation
that
happened
years
ago,
and
that's
why
you
never
want
vehicles
go
to
the
dark,
our
redundancy
on
a
VM
one
vehicle
getting
dying
like
it
did
on
New,
Year's
Eve
and
it's
the
second
vehicle
of
the
double
vehicle
dying.
That
is
unheard
of,
and
that's
why
that
was
such
a
big
problem
in
January
and
they
couldn't
move
the
vehicle
out
of
there.
We
have.
I
We
have
that
redundancy
from
the
secondary
vehicle
that
it
can
either
push
or
pull
that
vehicle
and
get
it
out
of
there.
So
the
last
thing
you're
gonna
have
is
people
sitting
in
a
black,
totally
dark
vehicle
and
not
being
able
to
move?
That's
why
self
evacuations
are
something
railroaders
don't
want
to
do,
and
so
the
redundancy
comes
from
the
power,
the
axillary
power
on
the
vehicle
for
light
and
basic
functionality
and
the
ability
from
the
other
vehicle
to
push
or
Colt
what
happened
in
January.
I
Both
vehicles
died
and
that's
why
that
one
was
so
disturbing
and
so
catastrophic
they
couldn't
move
that
double
vehicle
out
of
there.
So
everybody
said
well
tow
it
out
of
there.
You
don't
tow
double
vehicles
around.
That's
that's
an
again
unheard
of
I
mean
what
we
will
be
doing.
Some
testing
on
that
as
the
redundancy
we're
forcing
RTG
to
do
that.
But
those
are
the
multiple
layers
of
redundancy
they're
built
in.
E
Okay,
thank
you.
My
last
question
is
related
to
an
incident
that
took
place
on
February
26
on
a
line,
one
train
every
26
of
this
year,
where
a
woman
was
verbally,
harassed
and
physically
assaulted
by
a
fellow
passenger.
He
threw
hot
coffee
on
her
a
separate
passenger
attempted
to
use
the
emergency
call
button
on
the
wall
of
the
Train,
but
no
one
was
able
to
decipher
what
the
operator
was
saying
due
to
poor,
sound
quality.
The
train
stopped
at
Pema
si
station
and
the
perpetrator
of
the
assault
exited.
E
The
Train
bystanders
attempted
to
explain
to
the
red
vest
employee
at
Pema
see
station
what
was
going
on,
but
the
doors
of
the
train
closed
and
the
Train
moved
on.
According
the
information
I've
received
from
the
special
constable
unit,
the
operator
should
have
stopped
the
train
at
the
next
station.
Ie
Pema
si
and
contacted
security.
However,
neither
of
these
these
things
took
place.
Our
two
questions
when
the
emergency
call
button
is
activated
between
stations.
What
is
the
protocol
for
operators
and
number
two?
Have
any
improvements
been
made
to
the
emergency
intercom
system?.
L
Okay
yeah
mr.
chair,
yes,
I'm,
aware
of
that
occurrence,
I've
had
too
familiar
myself
a
little
bit
with
all
the
details,
but
should
the
emergency
call
button
be
activated,
it
does
give
a
message
to
the
operator
and
then
the
operator
should
be
able
to
speak
with
the
customer,
who
was
in
close
proximity
who,
exactly
at
the
button
generally,
you
know
the
operator
would
be.
L
You
know
proceed
to
the
next
station
and
then
at
that
point
you
know:
what's
with
the
vehicle,
would
stop
open
the
doors
and
the
operator
could
then
go
further
investigate
what's
going
on
as
well,
when
the
emergency
button
is
activated,
we
also
get
notification
in
the
TOC,
see
that
that's
been
done
so
there's
a
secondary
check
between
the
TOC
see
and
our
transit
operations
control
center,
I'm.
Sorry,
as
well
as
the
operator,
but
you
know
normally
it
would
be
proceed
to
the
next
station.
L
You
know
there
was
an
issue
with
with
that,
but
that
intercom,
in
that
the
operator
was
trying
to
speak
to
the
person,
didn't
hear
a
reply
and
I
know
that
the
customers
reported
that
they
couldn't.
You
know,
make
out
what
the
operator
was
saying.
So
you
know
the
operator
continued
on
into
service
as
he
didn't.
L
He
didn't
hear
a
reply
from
anyone
who
pressed
the
button
and-
and
we
do
have
you
know,
situations
where
these
buttons
are
erroneously
pressed
in
which
the
operator
doesn't
get
a
response,
since
that
occurrence
we've
met
with
with
RTG
and
Alstom,
and
what
we
we've
ensured
is
that
they're
there
they
increase
their
their
checks
on
these.
They,
you
know
is
a
critical
safety
function.
It
needs
to
be
checked
every
day
to
make
sure
that
it's
functioning
properly.
E
Thank
you
made,
you
know.
My
time
is
up.
I
do
just
want
to
say.
One
thing
is
that
if
we
don't
have
security
on
these
trains,
which
we
don't
and
I
and
I
understand
the
reasoning
behind
it,
if
the
only
security
passengers
have
on
these
trains
are
those
emergency
intercom
buttons?
My
suggestion
would
be
that
they
need
to
work
perfectly
every
single
time
and
that
the
protocol
needs
to
be
followed.
Otherwise,
as
passengers,
we
don't
have
any.
E
I
If
I
could
make
a
comment
on
that,
I
agree
with
with
the
Commissioner
Security's
number
one
issue,
but
just
for
clarity.
Council
did
approve
six
additional
officers
for
the
train
service.
They
do
they
they're,
not
in
cruisers
they're
out
on
the
line
actively
and
I
know
that
incident
was
was
not
not
the
best,
but
I
can
tell
you
that
those
alarms
have
been
used
successfully.
Many
many
times
and
so
I
agree
with
the
the
commissioners
comments
that
we
have
to
make
sure
that
everything's,
consistent,
reliable
and
the
tests
that
Troy
talked
about
are
being
done.
G
J
L
I
So
if
there
is
an
incident,
that's
why
quite
often
when
there
is
an
incident,
whether
it's
bus
or
rail,
some
of
the
criticism
is:
why
are
there
so
many
cruisers
on
scene,
both
special
constables
and
Ottawa
police?
It's
an
integrated
unit
depending
on
the
issue
and
the
escalation
immediately
moves
forward,
and
there
are
silent
alarms
on
our
systems
that
again
I'm
not
going
to
get
into
public
disclosure
of
that.
But
it's
that's
the
writing
system,
and
then
we
also
have
the
additional
compliments
that
respond.
Also
yeah.
L
Yeah
just
to
further
you're
correct
mr.
man,
Kony
the
you
know,
we
were
close,
obviously
in
close
partnership
with
the
Ottawa
police
services,
who
can
also
respond
in
and
react
and
as
well.
You
know
our
transit
and
rail
supervisors
that
are
out
on
the
line
as
well
as
our
euros.
You
know
they're
all
trained
and
part
of
their
their
job.
Job
expectations
is,
you
know,
to
be
out
to
be
visible,
observe
report.
J
Thank
you
for
that.
Okay
does
just
go
back
to
the
ongoing
maintenance
and
repair
of
the
line
by
RT
G,
because
mr.
man
Kony,
you
know
frankly,
said
what
we
all
know,
and
that
is
they're
not
going
to
meet
the
August
deadline.
So
mr.
man,
Konya
I,
just
want
to
pinpoint
this
is
this
due
to
an
ongoing
lack
of
expertise
in
knowing
how
to
identify
what's
wrong
and
how
to
fix
it?
Is
it
a
lack
of
workers,
skilled
workers
that
we
need
all
at
one
time?
J
Is
it
do
they
need
more
time
to
clothesline
one
down?
Should
we
just
say
all
right?
Next,
30
days
will
close
the
line
down
and
you've
told
us
you're
convinced
that's
what
you
need
to
make
sure
this
is
ready,
because
we
can't
reopen
Ottawa
come
labor
day
and
not
have
reliable
public
transit,
and
we
cannot
go
into
another
winter
with
exactly
the
same
things
happening.
That
happened
the
last
winter.
So
can
you
give
us
an
idea
of
what
the
real
issue
is
of
why
this
is
not
being
fully
addressed
and
fixed,
so.
I
I'll
start
with
your
last
point,
which
I
agree
100%
with
you
missionary
councillor
when
we
reduce
the
fleet
count.
My
first
of
my
second
thing
to
Peter
lash
was
and
by
the
way,
if
you
need
a
day,
you
need
a
week.
You
need
a
weekend.
You
need
an
entire
month.
I
offer
them
the
entire
month
of
July
by
the
way
to
shut
down
totally
so
that
has
not
been
an
obstacle
and
to
that
their
their
counter.
To
me
as
we'd
love
to
do
that.
I
But
you
know
it's
only
so
many
people
working
concurrently
and
so
forth.
So
you
don't
know
why
they're
not
seizing
that
opportunity.
They
have
seized
longer
extensions
than
what
they
originally
planned.
So
that's
good
on
the
do.
They
have
a
plan.
Yes,
they've
submitted
that
do
they
have
adequate
resources,
I
think
so.
But
I
come
from
the
school
of
your
over
resource.
Then
you
peel
back.
As
we
saw
you
know,
we
did
the
recovery
plan.
Yesterday,
you
saw
red
vest
everywhere.
That's
because
I
didn't
want
to
be
short.
I
If
we
had
an
influx
of
people
needing
mass
and
so
forth,
the
the
kovat
is
one
of
the
issues
that
they're
saying
is
a
challenge
for
them.
They
did
in
fairness
to
them.
You
know
they
got
hit
with
Koba
just
like
we
did
so
awesome
experience
a
worldwide
shutdown,
for
example
their
supply
chain
on
normal
parts
and
labor
got
affected.
I
But
I
can't
answer
your
question.
I
know
you
want
me
to
I
can't
for
an
archive
for
an
organization
that
wants
to
be
paid
and
only
gets
paid
when
I
get
the
product,
I
don't
understand
it
and
they
call
Steve
Cadillac
and
the
city
manager
myself
every
second
day
looking
for
money
and
and
we
keep
telling
them
the
easiest
way.
That
council
will
support
us.
I
It
is
an
amazing
system.
I
spent
all
of
Monday
morning
on
it.
It
is
phenomenal,
though
the
world
is
still
talking
about
what
it
is,
how
transformative
is
and
it
will
be,
we
will
get
there
if
they
just
focus.
Stop
the
commercial
talk,
stop
the
lawyers
back-and-forth
and
focus
on
fixing
it.
There
are
people
that
can
can
help
them
out.
Do
they
have
everybody
I,
don't
have
line
of
sight
in
there
I'm
not
in
there,
we're
not
as
as
attuned
to
what
they
were
doing.
I
J
Sorry,
my
phone's
ringing
I
can't
stop
that.
Is
there
a
risk
in
waiting
until
the
end
of
August
when
they
say
we
can't
deliver,
or
we
can't
complete
this
by
the
end
of
August?
Is
there
a
risk
in
waiting
until
the
Council
meeting
in
mid-july
to
get
additional
direction
from
Council,
rather
than
even
coming
to
Council
at
the
end
of
June?
J
I
You
have
given
the
city
manager
and
I
everything.
We
need
that
in-camera
briefing
was
very,
very
healthy,
I
think
for
all
of
us,
but
what
I
need
from
Council
is
all
of
you
to
start
continually
publicly
saying
what
your
expectations
of
the
RTG
are:
RTG
and
Alstom,
and
all
of
those
Tallis
all
those
suppliers.
In
there
we
paid
for
a
2.1
billion
dollar
system.
We
expect
great
service,
that's
what
that's
what
I
need
from
Council?
I
It
can't
just
be
John
Mahoney
out
there
you
know
saying
RTG,
you
need
to
step
up
every
one
of
you
need
to
be
saying
that
or
my
that's
my
ask,
but
in
terms
of
authority
and
jurisdiction
and
power
and
tools,
you've
given
us
everything
we
have.
The
PA
is
very
strong
in
that
in
that
respect,
and,
quite
frankly,
I
want
our
teach
need
to
be
successful,
because
if
they're
successful
we're
successful
and
our
customers
are
happy
and
I'll
pay
them
gladly.
The.
J
I
The
the
city
manager
is
giving
an
update
on
the
financial
impacts
across
the
entire
city,
as
you've
asked
for
in
June.
Obviously,
transit
will
form
part
of
that.
We'll
continue
to
have
our
dialogues
in
terms
of
our
impacts.
I
mean
our
losses
are
significant
in
terms
of
revenue
and
ridership
is
still
very,
very
low.
So
and
then
we
have
the
expense
side
of
the
the
new
recovery
plan.
So.
I
J
I
The
only
payments
we've
made
are
that
initial
payment
that
we
talked
about
the
normal
utilities
bills
that
go
through
that
we've
talked
about
in
our
memo,
so
it's
water,
electricity
and
things
like
that.
They
have
asked
for
a
payment
from
looking
at
September
all
the
way
to
the
end
of
December
in
terms
of
there's
millions
of
dollars,
we're
holding
back
that
we
have
not
paid
them
on.
They've
asked
us
for
payment
on
that.
Mr.
Kenna
lacus
was
very
direct
and
said.
We
will
review
again
with
our
legal
team
and
our
technical
team.
I
We
paying
you
what
you're
entitled
to,
but
we're
not
going
to
make
a
quote-unquote
a
deal
and
a
because
we,
like
you,
here's
some
additional
money
to
get
going
and
again
all
that
will
form
part
of
our
update
to
you
in
July.
They
are
entitled
to
some
payment
and
then
we're
just
looking
at
the
new
year,
invoices
from
January
all
the
way
through
to
May
in
terms
of
what
they're
entitled
to
and
again
they
will
be
entitled
to
some
payment
there,
because
April
and
May
was
much
easier
in
terms
of
service
delivery.
I
J
G
J
F
Hi
thanks
much
question
about
the
cosmetics
I
guess
of
this
trains.
Mister
Scrimgeour
and
I
were
exchanging
emails
back
in
March
about
installing
a
electronic
signage
outside
the
station.
So
riders
could
make
an
informed
decision
before
going
down
into
the
station
or
through
the
fare
gate,
particularly
para
riders,
who
you
know,
don't
get
around
as
easily
and
have
to
take
multiple
elevators
at
times
and
then
only
to
get
down
to
the
station
to
find
out
the
Train.
Is
you
know,
fourteen
minutes
away?
K
It
remains
something
where
we're
looking
at
we've
you'll
have
seen
the
the
LCD
large
TV
screens
and
the
stations
and
the
different
panels
of
information
that
we
that
we
publish
there
we're
looking
at
installing
more
of
those
closer
to
the
entrances.
So
people
can
see
some
of
that
information
before
they
enter
the
station.
But
I'll
also
point
out
that
second
here,
but
I'll
also
point
out
that
the
delivery
of
the
next
train
arrival
information,
which
we
would
be
publishing.
K
K
F
Okay,
I'll
keep
posted
I,
guess
now,
just
a
couple
general
comments
about
the
recovery
and
I
rode
the
LRT
yesterday
I
agree
was
not
very
busy,
but
I
was
kind
of
shocked
at
Rideau
station
and
watching
all
them
that
the
doors
were
not
propped
open.
I
know
that's
one
of
the
Ottawa
Public
Health
guidelines
for
restaurants
and
other
public
spaces
and
I'm
wondering
if
you
guys
thought
about
that
or
if
there's
a
reason.
Why
not?
F
I
I
I
F
Regarding
the
red,
vests
ambassadors
and
handing
out
masks,
I
did
notice.
Of
course
there
were
few
riders
that
didn't
have
masks.
It
didn't
look
like
to
me
that
the
ambassadors
were
actively
going
up
to
those
riders
and
saying
you
know
it's
mandatory.
Here's
a
mask,
it
was
more
sort
of,
and
I
actually
did
witness.
I
Know
a
commissioner
a
great
point:
I
saw
the
same
thing,
so
our
ambassadors
are
trained
to
proactively,
offer
the
mask
and
there's
a
process
for
that.
You
see
them
with
tweezers
and
the
masks
that
they
have
in
double
protection.
I
witnessed
that
at
unease.
Also,
there
was
one
gentleman
that
was
at
him
and
he
said
I
don't
want
a
mask,
no
thank
you
and
and
so
forth.
I
So
they
are
trained
to
approach
people
to
see
if
they
want
one,
but
we're
still
in
that
education
period
and
we're
happy
with
the
numbers
and
yes,
I
mean
I
was
on
a
bus.
One
person
didn't
have
a
mask.
The
other
ten
people
did
I,
actually
counted
everybody
on
my
routes,
so
I'm
seeing
the
same
thing
and
we're
just
again
walking
that
fine
line
of
a
careful
balance,
education
campaign
and
we're
happy
with
the
numbers
so
far
and.
F
Lastly,
on
the
hand
sanitizers,
they
weren't
that
easy
to
find,
because
they're
quite
small,
and
that
little
blue
sign
doesn't
necessarily
jump
out
to
you.
I,
don't
know
if
you
thought
of
other
ways
to
sort
of
make
them
more
visible,
with
arrows
on
the
floors
or
stickers
or
something
is
that
something
you've
thought
about.
Yes,.
I
Great
point-
and
that
was
something
we're
going
to
share
with
Pat
and
our
daily
call.
Today
we
got
enhanced.
The
signage
is
the
feedback.
We've
heard,
the
other
thing
too
we'd
love
to
get
more,
but
that's
supply
and
demand
right
now
is
so
hard
to
get
the
ones
we
got.
Mr.
Greer
actually
manufactured
some
for
the
BRT
station,
so
we're
gonna
be
adding
sanitizers,
but
in
the
meantime,
I
agree
with
your
stickers,
larger
wall-mounted
or
even
on
the
floor
is
a
great
idea.
M
Thank
you,
Thank
You,
chair
thanks
to
staff
for
the
presentation,
a
lot
of
things
feel
like
Groundhog
Day,
and
this
does
as
well
as
for
you
as
well.
I
mean
really
I'm,
not
sure
why
Alston
cares.
What
we
think
you
know
that
that
is,
that
is
the
problem.
Right
is
that
we
are
not
Alstom.
Is
the
problem
right
now
and
we're
not
managing
all
step
we're
trying
to
manage
our
TG
RTM
to
manage
Alstom
and,
quite
frankly,
they
don't
care.
M
They've
got
what
they
needed
and
they
continue
to
build
those
trains
and
we
paid
for
those
trains
and
I.
Don't
see
why
Alstom
feels
compelled
to
do
anything
more
than
what
it's
doing
today,
which
is
I,
don't
even
know
if
it's
the
bare
minimum
here
we
are,
you
know
nine
months
later
in
the
middle
of
summer,
and
and
they
can't
get
this
right
so
with
nobody
on
the
train,
so
I
just
I
want
to
know
what
is
the
plan
for
managing
Austin?
Is
there
a
plan?
M
I
I
get
into
the
details,
that's
the
update
for
the
confidential
update,
but
I
can
share
that.
There
is
plan
and
we're
not
waiting
already
activated.
That
plan
we
activated
a
weeks
ago
and
I
will
say
this
I
think
our
team
Alstom
and
everybody
on
this
project.
Do
you
care
it's
about?
How
do
they
get
there
and
just
again,
I'm
not
gonna,
get
into
specifics,
but
remembering
that
nobody's
getting
so
they're
not
getting
what
they
what
they
want,
and
so
that's
all
part
of
the
strategy
that
we
will
share
with
you
in
the
in-camera
briefing.
I
I
I
M
What
do
I
need
to
do
chair
to
get
our
TG
executives
back
in
front
of
us
I
think
that
it's
this
is
untenable.
This
is
you
know
here
we
are,
you
know,
mid
to
late
June,
shutting
down
the
system
again,
for
you
know
to
expedite
I
suppose,
but
we're
not
seeing
any
progression
we
haven't
since
the
winter
and
I.
M
Imagine
I
speak
for
at
least
the
majority
of
Commission
members
that
that
this
has
become
a
situation
that
we
cannot
just
sit.
You
know
close
down
our
zoom
and
wait
until
the
next
month
to
get
another
update.
So
I
I
looked
into
your
chair
and
we
can
have
this
conversation
but
offline,
but
I
will
be
you
know.
I
am
formally
requesting
that
our
TG
executive
come
back
in
front
of
us
in
public
and
explain.
What's
going
on
just
two
more
quick
questions
can
I
answer.
G
That,
yes,
sorry,
go
ahead,
yeah,
so
I
think
what
we
should
do
is
take
the
in-camera
briefing
first
and
then,
as
you
suggest,
we'll
talk
about
an
outline
after
that.
In-Camera
briefing
and
I
agree
with
you
that
it'd
be
great
to
get
them
to
come
in.
It's
just
I'm,
not
so
sure
what
they're
gonna
tell
us.
That's
gonna
make
us
feel
any
better
here.
So
let's
do
the
in-camera
and
then
have
a
discussion
of
that
outwards,
but
I'm
certainly
open
to
it.
M
M
Just
a
couple
other
they're
there
more
detail
really
just
yesterday
was
or
a
few
days
ago,
I
was
just
going
down
to
the
Pema
Sea
and
I
noted
that
the
pathway
from
Albert
down
to
pema
see
is
completely
gravel,
filled
and
I.
Just
wonder
if
it's
being
forgotten
in
the
maintenance
and
I'm,
never
sure
whether
that's
public
works
or,
if
that's
transit
services.
But
it
seems
that
that
that
new
pathway
down
to
chemistry
has
been
forgotten.
So
I
just
wanted
to
raise
that
to
ensure
that
it's
on
somebody's
work
schedule.
I
M
I,
just
figured
I'd
been
forgotten
it's
odd
times,
so
I
just
want
to
raise
that,
and
just
lastly,
and
this
one
is
councillor
leap
or
who
couldn't
stay
on
the
on.
The
meeting
call
asked
me
to
ask
when
we
can
expect
further
noise
mitigation
issues
for
the
trench,
yet
the
Hintonburg
annex,
Ville,
trench
I,
know.
B
We're
just
closing
out
some
final
testing:
the
team,
the
noise
consultant
ISM,
getting
some
positive,
assess
the
the
effectiveness
of
the
dampers
to
have
kind
of
a
final,
more
definitive
answer
on
the
results
and
we're
looking
at
there's
a
to
more
options.
We're
looking
at.
We
need
the
test
results
first
and
then,
once
we
have
those,
then
there's
a
couple
of
different
firms.
We've
engaged
to
look
at
additional
mitigations
I,
don't,
unfortunately,
have
a
timeline
for
when
we
can
get
that.
You
know.
B
M
C
You
mr.
chair,
yes,
hello
from
Stateville
I,
just
wanted
to
change
gears
from
the
the
RTG
piece
and
go
back
to
the
first
part
of
the
presentation
from
mr.
Scrimgeour
on
the
positive
observation
so
far
from
recovery.
I
wanted
to
highlight,
for
my
fellow
commissioners
an
article
that
was
published
in
the
Atlantic
on
the
weekend.
C
Called
fear
of
public
transit
got
ahead
of
the
evidence
and
it's
an
excellent
look
at
the
experience
of
cities
in
Europe
and
Asia
as
they've
gone
into
recovery
mode
as
their
transit
systems
have
returned,
maybe
not
quite
to
full
capacity,
but
certainly
getting
there
and
they've
been
able
to
do
so
safely
and
they've
played
an
important
role
in
the
recovery
and
economic
health
of
their
cities
and
I'm
glad
that
we've
had
positive
results
here.
Three
days
into
our
recovery
and
I'm.
Confident
that
staff
at
OSI
transfer
will
continue
that
I
want
to
read
it.
C
One
sentence
from
that
article.
The
way
out
of
the
economic
crisis
brought
on
by
the
pandemic
runs
along
the
rails
and
bus
lanes
of
cities
to
avert
the
mobility
meltdown
that
threatens
to
swallow
them
if
even
a
fracture
former
transit
commuters.
Take
two
cars.
I
still
don't
think
we're
fully
appreciating
in
our
city
as
a
whole,
not
just
council,
but
our
city
as
a
whole.
C
How
important
OC,
Transpo
and
transit
is
in
the
short
term
here
for
our
recovery
from
Kovan
19,
but
also
in
the
longer
term,
as
their
city
keeps
growing
so
I'm
going
to
share
that
link
on
my
Twitter
feed
and
maybe
I'll
email
it
out
to
commissioners
as
well,
really
encourage
all
of
you
to
read
that
and
just
think
about
what
we
need
to
do
as
a
Transit
Commission
as
Ana
council
to
support
the
recovery
and
the
growth
the
transit
over
the
next
months
and
years,
Thank
You
mr.
chair.
A
Thank
You
mr.
chair
Thank
You
mr.
Mahoney,
for
the
presentation,
mr.
charter,
mr.
Scrimgeour,
as
well.
So
a
couple
of
questions
for
you,
the
the
actions
that
were
outlined
for
RT
Jeep's
to
undertake
to
improve
service
there's
some
you've
noted
noted
that
we're
completed
or
that
are
in
train
going
on
or
foreseen.
Is
there
anything
that
you
identified
as
necessary
that
RTG
is
not
doing
yet.
B
Think
that
you
know
the
the
core
systems
on
the
vehicle,
the
core
systems
with
the
train
control
system,
that's
fully
within
their
remit.
You
know
the
one
one
area
where
you
know
they've
been
working
on
the
issue
or
still
not
satisfied
with
the
with
the
outcomes
is
with
the
switch
years.
That's
one
where
we've
you
know,
I
was
on
a
call
with
him.
Yesterday
they
don't
have
a
fully
formed
plan.
B
As
of
yet
to
the
modifications
you
know
so
I've
taken
some
steps
to
engage
people
on
my
side
to
provide
a
little
bit
more
direction
on
that.
That's
probably
the
area
where
we
see
see
some
additional
room
for
improvement
in
their
plan
when
it
comes
to
the
vehicle
subsystems
when
it
comes
to
the
other
subsystems,
I
think
the
picking
what
they
need
to
as
I
mentioned
earlier.
Still,
some
kind
of
question
question
marks
about
the
effectiveness
of
some
of
the
stuff,
as
it
relates
to
the
track
and
overhead
catenary.
B
A
I
I
A
I
It's
it's
an
Ottawa
public
health
issue,
but
we
haven't
as
part
of
our
recovery
and
I
appreciate
councillor
Gower
pointed
out
article
there's
other
great
articles
out
there
right
now
talking
about.
If
you
can
look
at
traceability
back
to
the
transit
system,
if
you
can
on
that,
so
I
know
that
it's
on
Public
Health's
radar
screen
in
terms
of
that,
because
we
want
to
be
able
to
react
if
there
is
any
bits
that
it
is
transit,
that's
contributing
to
the
spread.
So
it's
part
of
our
recovery
strategy.
Okay,.
A
Thank
you.
My
final
question
is
about
masks
and
the
education,
not
enforcement
route
that
we're
taking,
which,
which
I
accept
fully
some
people
have
expressed
the
concern
to
me
that
the
education
might,
in
fact
involve
was
he
transfer
employees
asking
people
why
they're
not
wearing
a
mask,
and
is
that
the
case
now
or
do
you
ever
foresee
that
being
the
case.
I
Our
training
program
is
not
to
get
into
debates
or
doubts.
Invisible
disabilities
can
exist,
we
were
being
very
sensitive.
We
have
the
discussion
with
our
accessibility
community
so
forth.
Again,
we
you
know
if
we
had
nobody
wearing
masks,
I
think
we
need
to
pivot.
We
we've
had
good
success
it's
early
days.
Hopefully
people
stay
with
it
more
and
more
you're,
seeing
mass
being
used
everywhere
in
terms
of
people
going
out
to
the
stores
and
venues
and
so
forth.
I
D
D
One
of
the
questions
was
about
you
know:
do
you
plan
to
take
public
transit
I
think
we
do
need
to
do
some
investigation
on
what
people's
fears
are,
what
their
concerns
are
and
going
forward,
and
do
some
research
on
getting
people
back
on
on
track
as
a
work
and
and
find
out
what
we
can
do
to
to
make
that
because
we
obviously
we
had
issues
before
with
reliability
and
concerns,
but
we
do
have
to
do
rebuilding
and
this
is
the
opportunity
to
do
it.
Obviously,
we
went
down
to
very,
very
low
numbers
at
some
point.
D
They
are
going
to
go
up
and
we
don't
know
if
they're
going
to
go
back
up
to
what
they
were
before.
Maybe
people
will
continue
to
work
from
home
forever,
but
we
do
need
that
information
to
find
out
what
our
fares
are
going
to
be,
what
our
our
schedules
are
going
to
be.
What
kind
of
research
are
we
doing
going
forward
on
on
next
steps?
Great.
I
Question
councillor
music
to
my
ears,
because
the
recovery
plan
that
you
see
is
based
on
its
data
driven.
So
a
couple
of
things
first
were
on
both
the
Canada
wide
and
the
North
American
wide
recovery
task
force
for
a
10-q
de
I
on
both
of
those
women
staff
that
are
on
this
call
and
they're
part
of
the
recovery
planner
of
the
subcommittee's.
We
pulled
every
single
survey,
that's
out
there,
including
the
earlier
ones
about
that
answers.
Your
question
about
you
know:
what
are
your
fears
with
transit
when
when
will
you
get
back?
I
Why
will
you
get
back?
There's
the
the
article
that
councilor
Gower
pointed
to
we
were
data
rich.
The
overarching
theme
from
the
public
is
what
this
public
health
say,
and
we
are
blessed
that
we
have
such
a
great
public
health
staff
with
dr.
etches.
If
they
at
the
lead,
she
was
instrumental
in
being
part
of
our
plan,
so
it
says
make
sure
that
your
public
health
agency
is
part
of
that.
The
other
number
one
priority
is
cleanliness
and
demonstrating
that
you
are
committed
and
deploying
resources.
I
I
If
they
see
all
those
boxes,
checked
off,
there's
a
portion,
that's
sitting
and
waiting
and
there's
a
portion
that
doesn't
have
to
use
transit
and
then
there's
a
portion
that
has
been
disproportionately
disadvantaged
and
that's
women
in
particular,
and
across
North
America
and
there's
an
interesting
study,
a
series
of
studies
being
looked
at.
Why
that's
the
case?
Is
it
safety?
Is
it
other
issues
and
so
forth
and
marginalized
communities?
So
we've
got
a
lot
of
data,
that's
getting
fed
into
Pat.
I
He
keeps
all
that
stuff
and
helps
shape
our
recovery
plan
and
then
the
second
part
of
your
question
is
very
important.
Also:
where
is
it
trending?
What
does
a
recovery?
Look
like
what
does
the
new
transit
world
look
like
fares,
the
cost
to
to
operate
the
system
commuting
patterns,
we're
watching
very
carefully
I
know.
A
couple
of
you
asked
me
what
the
federal
government
is
doing.
What
are
the
universities
doing?
I
That
will
come
out
of
both
our
financial
challenge
and
our
service
recovery
challenges
and
in
the
months
to
come,
so
there's
there's
a
lot
of
dialogue
and
it
be
data-driven
and
certainly
I,
can't
emphasize
it
enough.
The
equity
inclusion
lens
has
to
be
a
key
key
piece
to
this.
In
terms
of,
we
saw
how
dependent
those
are
disadvantaged
in
our
community
rely
on
transit
and
we
need
to
be
there
for
them
every
step
of
the
way
I
appreciate.
D
Those
comments
and
don't
forget
connectivity,
because
it's
about
getting
to
the
bus,
stop
and
I
know
that
mr.
Morgan
is
working
on
that
for
stage
two,
because
that's
a
big
concern
in
terms
of
getting
there.
It's
not
just
how
you
feel
on
the
bus,
but
are
we
making
it
as
easy
as
possible
to
get
there,
and
so
that
continues?
D
One
of
the
questions
I
have
in
terms
of
going
forward
is
we've
talked
about
reliability
and
in
terms
of
those
monitors
on
buses
or
how's
that
coming
along
in
terms
to
the
in
terms
of
apps
that
are
going
to
tell
us
when
a
bus
is
coming
on
time,
particularly
if
there's
cutbacks
and
schedules,
people
don't
want
to
stand
around
waiting
outside
and
they
need
reliability
on
on
when
it's
arriving.
Certainly.
I
K
K
You
remember
the
story
previously
that
we
were
using.
We
have
been
using
a
GPS
tracking
system,
which
was
which
is
now
about
10
or
15
years
old,
replacing
it
with
the
new,
up-to-date,
modern,
commercially
supplied
system.
We
will
be
installing
that
system
this
year,
our
installation
of
that
system
into
our
complete
transit,
operational
control
system,
people
Center
operation,
needs
to
have
a
timing
that
is
set
when
they're
ready
to,
when
everyone's
ready
to
allocate
staff
to
that
conversion,
which
you
know
may
not.
K
It
wasn't
possible
during
the
the
reduced
service
period
because
our
attention
was
being
spent
on
so
many
other
things.
A
second
part
of
this
is
the
new
interface
that
we
have
available
to
pick
up
our
data
and
for
the
independent
developers
and
our
own
app
and
our
own
screens
to
use
that
data
and
we're
getting
closer
to
pushing
out
that
new
API
as
it's
called
to
make
available
to
those
developers.
So
they
can
start
to
change
their
apps
to
pick
up
the
more
detailed
information
that
we'll
be
publishing
once
they
dispatch
system
is
really
great.
K
H
Thank
You
chair
and
just
a
couple
of
questions.
Thank
you
very
much
for
the
presentation
and
for
the
the
details
on
on
the
rolled
out
of
the
recovery
plan
and
I
too.
Like
councillor
Gower
I
read
the
the
article
in
the
Atlantic
and
I
think
it
was
is
Lanting.
It
was
very
telling
and
hopeful
just
a
couple
of
questions
and
we've
seen
I.
Think
in
some
of
the
the
exchanges
I've
had
an
increase
from
15
to
20
to
25
percent
of
ridership
on
OC
Transpo.
K
H
It
I
appreciate
that
the
fundamental
question
is:
how
long
will
we
be
able
to
accommodate
one
passenger
per
trip,
which
I
think
is,
is
what
we
are
doing
now
and
and
are
we
still
able
to
accommodate
that
one
passenger
per
trip
right
now
packed?
Yes,
we
are
okay.
So
the
fundamental
question
is:
how
long
will
we
be
able
to
accommodate
that
and
what
will
be
the
messaging
with
respect
to
the
customers
of
para
Transpo
as
we
transition
as
ridership
goes
up
on
para
as
we
transition
back
to
perhaps
two
or
three
passengers
per
trip?
K
I
think
what
the
message
is
that
we
give
to
our
customers,
unfair
transport
when
that
time
comes,
will
depend
on
what
is
the
current
public
health
advice
at
that
time?
If
we
get
to
that
point,
you
know
if
we
were
there
now
with
describing
information
similar
to
what
we're
providing
to
people
on
the
conventional
system.
But
if
we
don't
get
to
that
point
for
several
months
down
the
road
and
by
that
point,
public
health
advice
is
different
and
then
we
would
modify
what
the
message
is
that
we
give
to
customers.
K
As
for
how
we
give
it
to
customers,
we
have
many
ways
of
getting
that
information
to
customers.
One
of
the
characteristics
of
para
Transpo
that
makes
it
especially
easy
to
provide
information
to
customers
is
that
every
trip
on
para
transfer
begins
with
a
booking
whether
it's
done
by
voice
or
whether
it's
done
online.
Every
trip
begins
for
the
booking.
H
You
Patton,
and
yes,
indeed,
the
given
that
we
have
emails
or
connection
with
individual
customers
as
they
choose
to
use
para
that
that
certainly
does
provide
an
opportunity
for
that
information.
Can
you
give
us
an
update
on
a
very
important
part
of
the
work
plan,
proceeds
transfer
for
2020
the
online
booking?
Just
let
us
know
how
that
is
going
with
respect
to
that
that
interim
step
of
online
looking
for
para
and
the
development
of
the
app
that
we
are
hoping
is
still
scheduled
for
the
for
the
end
of
2020.
K
We
are
still
on
track.
There
have
been
to
this
point
no
delays
resulting
from
non
availability
of
staff
as
a
result
of
the
Panda,
and
it
could
be
continue
to
be
careful
about
that.
There
are
many
steps
along
the
way,
with
many
crucial
groups
of
people
both
who
work
here
at
city
or
at
the
vendor,
and
so
it's
going
well
so
far.
K
K
Again,
I
don't
have
a
detailed
number
for
that,
but
I
can
tell
you
there
continue
to
be
trips.
Booked
online
and
cancellations
received
online
every
day,
but
first
of
all,
with
the
number
of
trips
being
made
being
so
low
in
comparison
to
where
it
would
normally
be,
and
second
because
of
that,
the
call
queues
are
not
are
not
slow
at
all.
K
So
the
the
reason
for
people
if
people
find
the
online
booking
more
convenient,
they
were,
will
continue
to
use
the
online
booking,
but
if
they
were
using
the
online
booking
because
they
didn't
want
to
sit
in
a
long
call
queue.
Our
call
queues
are
not
long
right
now,
because
our
you
know
our
because
the
demand
for
service
is
so
much
lower
than
usual,
but
I
will
see
if
I
what
I
can
get
along
with
the
other
information.
K
H
Appreciate
that,
and
just
one
more
just
chair,
if
we
could
I
think
there
was
an
unanswered
question
from
a
commissioner
caret
katha,
with
respect
to
doors
being
propped
open
at
transit
stations
and
I,
don't
know
if
mr.
charter
has
overcome
his
technical
technical
issues.
I
just
wanted
to
bring
to
the
attention
that
that
question
remains
unanswered
and
those
are
all
my
questions
and
comments.
Thank
You,
chair.
G
G
L
Okay,
perfect.
Thank
you
very
much.
Yeah.
With
regards
to
the
property
of
the
doors,
we
have
looked
into
that
and
there's
a
combination
of
issues,
some
of
the
doors
you
know,
especially
those
that
the
downtown
tunnel
stations
are
considered,
fired,
or
so
it's
it's
code
that
the
doors
can't
be
propped
open.
They
need
they
need
to
stay,
shut
and
then
other
locations.
You
know
it
was
looked
at
and
you
know
it
may
impede
the
flow
of
passengers
and
may
result
in
obstruction.
So
you
know
we
are
continuing
to
look
at
it.
L
But
one
of
the
main
reasons
you
know
and
John
had
mentioned
it
was
was
was:
was
the
safety
related
one
and
it's
it's
largely
related
to
these
doors?
Are
the
rated
a
certain
way
and
we
connected
with
Ottawa
Fire
Services.
We
had
those
discussions
with
them
and
and
a
lot
of
those
doors
needed
to
stay
shut,
dude,
they're
good
with
the
rating.
There
was
a
safety
consideration.
Yes,.
L
Just
to
confirm
you
know
mr.
mr.
Marconi
was
correct
and
that
there
haven't
been
any
recent
occurrences
of
a
staff
that
have
tested
positive.
We
have
had
a
few
staff
that
have
gone
for
testing,
but
you
know
thankfully
they've
all
come
back
as
negative,
and
so
there
hasn't
been
any
recent
occurrences.
G
E
E
Mahoney
and
his
staff
to
have
to
answer
questions
that
I
think
would
be
better
answered
or
more
student
to
be
directed
towards
RT,
M
I
think
that
our
team
needs
to
hear
our
frustration
and
our
questions
and
our
ideas
firsthand
though
I
suppose
they
now
could
watch
them
on
YouTube,
but
I'd
like
for
them
to
be
held
accountable
and
part
of
that
is
for
them
to
attend
this
meeting
on
an
ongoing
basis.
I
would
suggest
until
the
issues
are
resolved,
though
that
could
be
quite
some
time.
E
E
E
One
of
the
issues
that
I
raised
was
the
escalator
speed
that
it's
traveling,
I
suppose
during
during
these
times,
where
our
one
services
information
and
there
is
a
lot
of
people
trying
to
travel
from
the
train
itself
up
to
the
bus
platform.
So
this
is
specific
to
you
to
selling
on
station,
but
it
could
also
be
implemented
at
other
stations
as
well.
E
The
escalator
speed
is
is
too
fast,
because
the
crowds
of
people
that
are
up
at
the
top
of
the
exit
of
the
of
the
train
station
into
the
bus
area
are
such
that
they
cannot
it's
a
choke
point.
They
can't
actually
move
quickly
out
of
that
area,
and
so
what
I
actually
experienced
coming
off
the
escalator
is
that
I
smashed
into
because
of
the
propulsion
of
the
escalator
it
smashed
into
the
people
in
front
of
me,
pushing
them
and
apologizing
profusely.
E
And
then
people
behind
me
were
also
shoving
into
me,
because
the
escalator
was
actually
propelling
them.
And
so
my
question
is,
is
that
has
any
action
been
taken
to
address
this
issue,
because
I
do
know
that
it's
an
ongoing
issue
just
from
messages
I
received
from
customers,
and
is
it
possible
to
reduce
the
speed
of
the
escalators
during
these
high-volume
events?.
I
Mr.
chair
I'm,
going
to
confirm,
with
Michael
I
doubt
we'll
be
able
to
answer
that
question
today,
I'm
happy
to
take
it
and
get
back
to
the
Commissioner
on
the
escalator,
because
escalators
believe
it
or
not
that
it's
highly
specialized
they're
very
rigid
in
terms
of
what's
permitted
and
not,
and
a
lot
of
it
stems
from
a
very
bad
subway
fire
in
England.
So
I'm
happy
to
take
the
question
and
get
back
to
you
on
the
speed
variability.
Unless
Michael
can
answer
that
today,
I
don't
know.
I
If
Michael
are
you
aware,
I
I,
don't
have
an
answer
for
your
commissioner,
but
I'll
check
with
Michael
yeah
we'd
have
to
take
that
away.
So
if
you're,
okay
with
that,
commissioner,
we'll
take
it
away
and
get
back
to
you
on
the
speed
adjustment
piece,
it's
a
that's
a
complicated
question
in
terms
of
what's
permitted
and
not
thank.
E
You
I
appreciate
that
I'm
just
I'm
concerned
about
just
based
on
my
own
personal
experience
and
that
that's
been
been
relayed
to
me
from
other
customers.
It
is
a
safety
concern,
especially
because,
given
the
choke
point,
especially
Celeron
station,
you
know
I'm
concerned
that
folks
are
being
pushed
and
shoved,
not
because
people
are
rushing,
but
literally
that
escalator
speed
is
just
it's
just
too
fast
delivering
humans
to
the
top.
So
I
appreciate
appreciate
that
you'll
get
back
to
me
on
that.
Thank
you,
Thank
You
mr.
chair.
Thank.
G
You
now
I
just
want
to
answer
your
questions
or
give
some
more
information
here,
I
I'm
comfortable
with
talking
with
councillor
McKenney
after
the
and
the
other
commissioners
after
we
do
the
in-camera
briefing
on
this
about
bringing
our
TG
in,
but
my
comments
to
say:
I'm
not
quite
sure
what
they're
going
to
offer
is
I'm.
Thinking
back
to
the
last
time
the
CEO
came
to
Commission.
He
made
some
comments
to
the
Commission
and
to
media
afterwards
about
extra
trainings
being
available
that
just
never
came
to
fruit
to
reality.
G
The
but
I'm
not
open
to
the
idea
of
putting
them
on
the
agenda
for
every
single
meeting
until
we
see
what
takes
place
in
the
in
camera
and
if
we
invite
them
in
a
future
meeting
to
answer
some
questions,
I'd
like
to
see
what
happens
with
the
information,
they
provide
basically
we're
going
to
fact-check
what
they
tell
us,
and
then
we
as
a
commission
can
decide
if
we
want
to
invite
them
back,
because
mr.
man,
Kony
and
his
team
is
actually
the
link
between
RTG
and
this
commission.
I
would
also
added
the
city
manager.
G
Steve
Gannicus
is
very
involved
in
that
relationship
with
city's
legal
department
now
as
well.
So
there's
a
lot
of
stuff
going
on
in
that
relationship
right
now.
That
is
not
meant
for
public
meetings
like
the
Commission
and
hopefully
gets
worked
out
behind
the
scenes
and
things
repaired.
So
with
all
respect,
I'm
going
to
decline,
your
request
to
add
them
to
every
agenda
and
let's
just
go
forward,
get
it
trying
to
get
them
on
to
the
next
meeting.
Okay,
absolutely.
E
G
Okay,
thank
you.
Is
there
any
other
questions?
Folks?
Okay,
thank
you,
mr.
Mahoney,
and
your
team
for
that
update.
So
we'll
move
on
to
item
number
three,
which
is
the
operating
and
capital
budgets
for
q1
I,
can't
remember
the
last
I'll
hold
that
okay
Commissioner
Wright
Gilbert.
You
got
your
hand
up,
go
ahead!
That.
E
Was
me
they
asked
to
hold
it
and
I
guess
I'm.
The
only
one
questions
so
I'm,
actually,
surprisingly,
going
to
try
to
keep
this
short
in
a
number
of
places
in
the
Q
1
status
report.
There's
costs
that
are
attributed
to
insufficient
number
of
trains
to
meet
regular
service
levels
in
document
2.
It
indicates
that
were
we've
spent
over
300
percent
of
the
planned
budget
for
trust,
transit,
customer
systems
and
planning,
as
well
as
safety,
compliance
training
and
development.
E
Both
of
these
coasts
cost
overruns
are
noted
to
be
as
a
result
of
non
performance
by
RTG
into
reapplying
one
and
then
in
document
three
Oh
LRT
transition
is
noted
to
be
over
budget
by
approximately
thirty
four
million
dollars.
So
my
question
is
with
all
these
costs
that
seem
to
be
related
to
the
late
delivery
of
line,
one
insufficient
number
of
trains
and
so
on
and
so
forth.
How
much
of
these
costs
can
be
recouped
from
RTG.
I
So
so
mr.
chair,
we're
we're
following
the
what
we've
told
you
in
the
past,
we
are
tracking
all
of
the
costs
that
are
related
to
these
interruptions
and
that's
part
of
the
not
paying
RTG.
Also,
in
addition,
you'll
recall
when
they
achieved
RSA,
there
was
substantial
amounts
of
money
that
was
held
back
to
recode
cost
for
the
delays
and
those
costs
keep
accumulating.
E
H
You,
chair
and
Thank
You
Commissioner
Wright
Gilbert
for
that
question
about
it
was
one
of
my
questions
so
just
a
clarification,
you're
referring
to
page
five
of
document
three
and
an
account
number
nine.
Oh
six,
one,
six,
nine,
my
fundamental
question
and
I'm,
not
quite
clear
with
the
answer
mr.
van
Cody
is-
is
that
where
we
are
capturing
the
costs
that
we
intend
that
34
point
nine
million
dollars
is
that
where
we
are
capturing
some
of
the
costs
that
we
intend
to
build
back
to
our
TG
for
their
non
performance.
H
I
As
you
know,
we
have
a
very
talented
treasurer
that
knows
this
stuff
inside
out
and
I'm,
not
an
accountant
by
any
stretch.
So
if
our
treasure
is
still
long
on
the
colic
I
don't
see
your
name
I
would
ask
her
to
speak
about
the
accounting
mechanics
as
to
how
we're
tracking
and
recouping
Wendy
are
you
still.
A
C
D
H
I
Yeah
I
know
it's
great
that
Isabel's
on
the
line
also
Isabel
was
explaining
and
reminding
us
all
that
we
held
back
large
amounts
of
sums
to
RTG
and
it
was
under
the
title
of
mobility
matters,
which
was
one
of
the
provisions
in
the
contract.
So
that's
the
thirty
million
dollars
that
Isabel
was
referring
to.
Okay,
just.
H
A
couple
more
questions
on
in
document
three
page,
one,
the
sixth
item
from
the
bottom
of
page,
one
an
account:
nine,
oh,
eight,
nine,
nine,
zero
Prince
of
Wales
bridge,
pier
work,
five
million
dollars.
It
is
not
a
transit
bridge,
I
know,
and
we
just
had
the
the
briefing
from
that
associate
ad
cost
multitude.
That
way
with
respect
to
their
preferred
link
between
downtown,
gets
no
and
and
downtown
Ottawa
across
the
potash
bridge.
H
I
The
the
transit
that
that
bridge
is
a
future
connection
that
needs
to
be
preserved,
there's
a
ruling
on
that
from
the
federal
government
and
so
that
money
was
originally
booked
for
some
peer
work.
That
will
need
to
be
done
at
some
point
where
we're
looking
at
that
we're
looking
at
options
and
so
forth.
Now
that
we
know
where
the
sto
is,
our
intent
is
to
continue
to
preserve
that
for
a
future
rail
multi-use
pathway,
court
multi-use
system
and
if
we
need
to
spend
that
money,
we'll
spend
it
for
the
structural
integrity
preservation.
H
Okay,
thank
you
just
one
final
question
and
it
relates
to
a
news
item.
I
saw
yesterday
mr.
man
Kony
with
respect
to
the
TTC,
and
they
are
going
to
be
giving
out
free
presto
cards.
I
know
that,
as
part
of
our
recovery
plan,
we
announced
encouraging
contactless
payment
and
a
project
whereby
we
can.
We
will
ask
or
encourage
or
permit
customers
to
use
their
debit
or
credit
cards
to
board
the
bus
and
fully
supportive
of
that,
as
it
relates
to
that
there's.
H
An
item
on
page
two,
just
below
item
number:
nine:
zero,
zero,
three:
zero,
zero,
just
with
load,
renewal
of
city
assets,
IT
smart
card
and
it's
a
it's
a
large
amount.
Thirty
four
million
is
the
project.
Can
you
tell
me
what
that
item
is
and
how
that
relates
to
part
of
our
recovery
plan
and
accepting
other
methods
of
payment
of
contactless
payment
on
our
buses
and
trains?
Certainly.
K
Yes,
mr.
chair,
that
account
that
large
account
of
smart
card
is
the
original
for
presto,
so
that
dates
back
many
many
years.
That
account
is
always
always
chose
the
data,
but
doesn't
show
and
Isabel
or
Wendy
might
be
able
to
explain
more.
If
you
want
there's
also
some
recoveries
from
Metrolinx
there
that
are
not
shown
in
the
balance.
K
So
our
as
we
need
to
do
more
work
to
presto.
We
have
continued
to
draw
on
the
funds
available
in
that
account
and
ask
counsel
to
extend
the
period
for
that
period
and
for
that
account
until
we
until
we
use
it
all
up
we're
getting
close
to
that
we've
got
other
accounts.
We've
also
used
to
build
the
fair
system,
for
instance
the
installation
of
the
equipment
on
on
line
1
and
line
2,
and
we've
got
further
work
that
we're
working
on
for
the
future
to
equip
the
stage
2
extensions.
K
D
Thank
you,
and
in
terms
of
just
further
to
councillor
who
chase
question
about
presto
cards,
I've
asked
us
before
about
suspending
the
cost
of
presto
cards,
for
people
with
who
use
echo,
passes,
etc,
because
and
to
get
that
by
and
I
think
there's
a
lot
of
people
that
are.
It
would
be
helpful
health-wise.
So
we
should
be
encouraging
it,
because
a
lot
of
people
who
who
can't
you
know
afford
monthly
passes
necessarily
but
go
through
the
ticket
system,
would
consider
it
except
they.
D
They
they
balk
at
that
small
charge,
but
I
think
it's
a
really
important
one
for
to
encourage
people
to
use
it,
even
if
it's
just
sometimes
even
if
they're
not
buying
monthly
passes,
is
that
possible
to
suspend
the
fee
of
the
presto
card
to
get
people
move
them
back
to
using
transit
again
and
also
because
of
the
fact
that
it's
a
public
health
issue,
because
that
would
encourage
them
to
get
away
from
from
cash
use
and
takes
12
minutes.
Thank
you
answer.
I
If
the
commissioner
council
wants
us
to
consider
any
suspension
of
fees,
we
would
need
that
via
motion
we're
following
what
was
in
the
approved
budget.
You
know
and
I
know
it
may
not
be
a
large
sum,
but
right
now,
I
would
encourage
you
to
wait
for
the
financial
update
industry,
that
you
see
the
pressures
that
were
under
its
immense
in
transit,
and
you
know
we're
we're
looking
at
locking
down
on
every
penny
that
we
can
so.
But
if
that's
something
that
the
Commission
wants
to
pursue,
it
have
to
be
a
motion.
I.
D
Totally
understand
that
and
we're
talking
about
rebuilding
our
ridership,
because
I'm
also
aware
we've
lost
almost
90
percent
of
ridership
and
we
have
to
bring
them
back
so
so
you
know
if
I
was
in
a
store
and
I
was
trying
to
move
people
back.
I
would
offer
special
prices
to
get
them
in
the
door
to
get
them
back
in
so
hopefully
that's
what
it's
about
and
that
overall
it
means
more
people
using
this
system.
Thank
you.
Yes,.
I
Yeah
I
agree
with
that,
and
you
may
just
you
know
we
may
want
to
hold
off
a
bit
till
you
see
that
the
suite
of
things
that
we
may
want
to
do
to
do
exactly
you're
talking
about
how
do
we
attract
more
riders,
I'm,
absolutely
aligned
with
what
you're
saying
in
terms
of
the
attraction
at
these,
in
terms
of
how
we
do
that?
Thank.
D
G
J
Thank
You
Charron
and
thank
you
to
Commissioner
Carrick
Otto
for
this
motion,
anything
to
bring
in
revenues
that
don't
come
from
the
taxpayer
and
don't
rely
on
increasing
fares.
I
think
this
Commission
should
be
looking
at
every
single
option
and
opportunity,
particularly
now
one
question
I
raised
in
some
email
correspondence
with
colleagues
that
I
just
want
staff
to
tap
into
is,
if
I'm,
a
perspective,
advertiser
and
I'm
being
asked
to
consider
advertising
and
ottawa's
transit
system,
which
right
now
is
experiencing
basically
record
low
ridership.
J
What's
my
incentive
to
enter
into
a
relationship
with
OC
Transpo
that
for
OC
Transpo
would
yield
the
highest
possible
revenue
and
I'm
just
wondering
whether
this
is
the
time
to
enter
into
those
types
of
agreements,
or
do
we
wait
until
our
ridership
numbers
are
much
higher
and
then
go
to
the
the
perspective
advertisements
they
hate.
We've
got
this
huge
market.
We
have
them
going
through
our
stations,
where
you're
going
to
advertise
or
on
the
train
and
use
our
numbers
to
justify
whatever
fees
we're
going
to
ask
for
advertising.
I
Mr.
Tara,
that
would
be
part
of
the
work
that
we'd
bring
back
to
you.
The
councillor
brings
the
pan
point:
I've
done
lots
of
advertising
contracts
in
my
30
year,
three
years
of
career
right
away
contracts
and
so
forth.
End
they're.
Looking
for
how
many
sets
of
eyes
for
how
long?
That's
that's
what
drives
their
business.
You
have
the
fortune
of
having
you
know.
As
I've
said
many
times,
one
of
the
busiest
LRT
lines
in
North
America
that
will
be
an
attraction.
I
I
can
tell
you
right
now:
they'll
they'll
chase
certain
assets,
irrespective
of
the
volume
that
will
do
things
what's
called
station
domination,
where
they
take
a
hold
station
and
whatever
the
brand
is
they'll
want
to
cover
every
single
wall
with
that,
and
that's
fine,
if
that's
where
you
want
to
go,
I,
think
the
challenge
in
this
particular
period.
If
it
was
pre,
kovin
we'd
be
able
to
seed
to
say
to
them.
We
move
about
a
hundred
million
passengers
a
year
right
now
we're
nowhere
near
that.
I
What
we
would
do
is
twofold
in
this
proposal
is,
first
and
foremost,
we
do
a
sounding
exercise:
confidential
sounding
exercise
with
potential
bidders
asking
them
that
question
along
with
another
bunch
of
other
questions,
and
then
we
would
also
do
a
future
planning
in
terms
of
if
the
ridership
goes
to
XY
and
Z.
What
would
those
numbers
look
like
the
trick
here
is
not
to
lock
in
on
low
advertising
dollars,
but
to
maximize
the
future
potential
and
again
there
are
people
in
the
industry
that
will
tap
into
a
helpless
shape.
Those
sounding
confidential
sounding
questions.
I
We
would
bring
all
that
back
to
you
in
terms
of
here's,
what
the
projections
would
look
like,
because
they're
gonna
look
for
long-term
contracts
and
we'll
bring
all
those
numbers
back
to
you.
This
motion
saves
a
step
in
terms
of
the
study
work
that
we
want
to
do
before,
but
absolutely
we're
on
the
same
page
is:
how
do
we
maximize
it?
What
does
it
look
like
a
hundred
million?
What
does
it
look
like
in
our
future
projections
and
so
forth?
And
what
does
it
look
like
with
our
low
okay.
J
So
I
mean
I
I,
like
the
motion.
I
just
wanted
to
make
sure
we're
getting
as
much
as
we
can
and
colleagues
just
to
prepare
for
the
meeting.
I
had
staff
print
off
from
our
2020
budget,
each
revenue
generating
line
for
OC
Transpo
and
what
I
did
was.
Okay
I
wanted
to
see
what
all
the
other
revenue
possibilities
are.
Obviously
many
of
them
are
different
types
of
passes
or
community
passes
cash
fairs
that
we
have.
J
We
have
very
few
non
trends
at
pass
or
cash
revenue,
lions
right
they
ought
the
options
for
other
is
so
few
and
so
just
to
go
back
to
staff.
In
addition
to
advertising,
we
have
charters.
We
are
going
to
have
the
rent
that
our
retail
tenants
I
think
it's
happy
goat,
I'm,
not
sure
if
that's
going
ahead,
but
some
retail
revenue,
but
is
there
any
one,
those
D
Transpo
trying
to
look
at?
You
know
renting
stations
out
for
movies
or
television
commercials,
or
just
really
trying
to
think
outside
the
box
that
we
have
these
assets?
J
I
Absolutely-
and
you
know
the
short
answer
is
we
all
do
and
we
all
think
innovatively
we're
tapped
into
you
know
what
other
agencies
are
doing
around
the
world
in
terms
of
that
advertising
can
be
a
stream
one
of
the
things
that
we
were
successful.
As
being
you
know,
the
early
adopters
of
the
u-pass
program,
but
in
addition
to
that,
you
pass
every
thinks
it's
for
universities,
we're
expanding
that
it's
called
Universal
we're.
Looking
at
that,
we
have
large
large
condo
rental
units
that
are
being
built
around
our
LRT
stations.
I
I
could
tell
you
we're
in
active
discussions
with
those
landlords.
Some
of
them
are
very
intrigued
to
say
how
do
you
lock
in
continuous
year
after
year,
purchasing
of
bus
passes
and
and
presto
cards
and
so
forth?
So
we
will
look
at
everything
and,
if
there's
ideas
from
anybody
from
the
Transit
Commission
we're
happy
yet
to
look
at
that.
Okay,.
J
Yeah
I
remember
recently,
councillor
Gower,
you
had
a
zoning
application
on
one
of
your
streets
and
one
of
the
components
of
the
motion
was
I,
think
it
was
a
one
year
passed
to
residents
which
I
really
liked.
That
was
great
colleagues.
My
last
comment
is
I'm
very
concerned
that,
given
that
Ottawa's
employment
is
not
as
diverse
as
other
cities,
we
are
a
government
town
federal
government
town
and
if
the
federal
government
holds
their
workers
back
longer
than
expecting,
if
they're
not
going
back
in
September,
some
might
wait
until
2021.
J
Our
public
transit
system
is
going
to
be
impacted
further
than
what
we're
planning
and
I
do
think.
There
needs
to
be
some
political
pressure
in
Ottawa
to
remind
the
federal
government
that,
even
though
they've
been
somewhat
called
to
help
transit
systems
across
the
city
with
their
economic
challenges
in
Ottawa,
I
think
that
the
problem
is
compounded
even
worse,
because
we
are
a
government
town
and
the
federal
government
doesn't
send
their
workers
back.
J
Our
transit
system
is
really
going
to
suffer
and
hurt
because
of
those
those
lack
of
revenues,
so
I
know
that's
a
lot
more
than
what
Commissioner
kerokero
is
expecting,
but
there's
a
motion
on
the
floor
today.
But
when
we
talk
about
the
economic
realities
at
Council
on
June
24th,
we
have
to
talk
about
how
do
we
get
people
back
on
the
bus
and
on
the
train,
because
that
that
has
to
contribute
to
our
overall
economic
vitality
going
forward?
So
I
just
wanted
to
raise
that
as
well.
Thank
You
mr.
chair.
D
Well,
thank
you
very
much.
I
appreciate
the
motion.
It
is
a
revenue
source,
so
it's
actually
kind
of
lightens
up
a
you
know
with
the
things
to
see
more
advertising
around
it's
something
to
look
at
while
you're,
while
you're
there
and
when
I
was
in
England
I,
remember
seeing
in
them
the
London
tube
system.
All
the
advertising
just
kept
me
busy
and
sort
of
kept
me
up
on
what's
happening
there.
So
it's
actually
quite
useful.
I
just
want
to
remind
about
standards
for
advertising.
D
That
we'd
be
very
clear
about
the
that
we
keep
very
high
standards
and
think
in
terms
of
equity.
So
that's
my
only
warning
about
that
that
that
not
be
forgotten,
because
we've
had
issues
in
the
past
and
we
certainly
wouldn't
want
to
repeat
them
so,
but
otherwise
I
have
no
problem
with
seeing
advertising.
Thank
you.
G
C
E
Thanks
mr.
chair,
my
questions
were
largely
asked
by
councilor
Brockington.
So
thank
you
for
that.
My
only
question
is:
is
this:
this
is
an
extra
project.
Well,
I
do
support
the
motion.
This
is
an
extra
project
for
city
staff
to
take
on
during
a
time
where
we're
having
some
issues
with
our
TG
and
so
that's
having
to
be
managed.
You
know,
there's
a
pandemic
going
on
and
that's
having
to
be
managed,
and
so
I
guess.
E
I
Chair
I
believe
we
can.
What
again
this
saves
us
a
step
so
the
time
we're
going
to
put
toward
us
doing
the
report
in
terms
the
outline
and
discussions
you're
having
today,
that's
what
that
report
was
going
to
be
about
validation
and
so
forth.
We
won't
have
to
do
that.
The
procurement
piece
you
know:
we've
got
a
great
city
procurement
team.
We've
got
our
finance
team
that
can
help
us
with
the
analysis.
I
We
have
been
through
a
journey
on
that
in
the
last
decade
about
what
is
permitted
and
what
is
not
permitted
and
going
to
put
that
front
and
center
to
you
in
terms
of
that,
because
I
know
some
some
counselors
in
the
past
have
been
stunned,
that
we're
not
allowed
to
say
no
to
certain
advertising
and
so
forth.
So
to
me,
that's
the
difficult
part
in
that
Commissioner
and
we
we
have
that
expertise
already
built
up.
We
did
some
amazing
work
with
some
precedent-setting
cases
in
the
past,
so
a
lot
of
that
legwork
is
done.
I
E
I
F
Thanks
everyone
appreciate
the
support
that
I
think
I'm
hearing
across
the
Xoom
call,
but
just
to
touch
on
the
the
points
that
councillor
brockington
brought
up.
I'm
with
you
I
agree,
but
I
think
time
is
money
and
we
need
to
move
now
on
this
and
get
the
procurement
process
done
over
the
slower
summer
months,
and
my
hope
is
that,
as
revenue
is
collected,
it
will
increase
over
the
month
in
the
years
ahead
as
ridership
returns
to
higher
levels.
F
Look
at
that
as
an
alternative
or
as
an
additional
step.
The
the
whole
point
here
is
just
you
know.
Before
we
go
back
to
to
the
discussion
about
increasing
fares,
I
want
to
be
able
to
say
to
riders
and
tax
payers,
quite
frankly
that
we
looked
at
every
other
option.
First
and
it
sounds
like
we
are
all
in
agreement
on
that.
So
hopefully
the
motional
be
supported
today
and
we
can
have
some
of
those
findings
in
the
fall
and
quickly
launch
an
advertising
program.