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From YouTube: Transportation Committee – July 6, 2016
Description
Transportation Committee meeting – July 6, 2016 – Audio Stream
Agenda and background materials can be found at http://www.ottawa.ca/agendas.
A
B
B
The
first
item
on
the
list
is
the
city:
valorize
review.
Excuse
me
review
of
winter
operations
on
roadways
and
that
we
both
have
a
presentation
and
delegations
for
that
particular
matter.
So
we
will
hear
that
the
second
matter
is
in
councilor
phase
Ward
temporary
outdoor
patio,
encroachment
at
2:04,
Edo,
Street
and
I.
Believe
the
council
for
a
will
be
bringing
the
notion
trapped.
B
Can
everybody
hear
me
it's
with
great
pleasure
that
I'm
able
to
begin
today's
committee
meeting
by
recognizing
a
couple
of
Ottawa's
most
prominent
and
most
committed
cycling
advocates
with
the
2015
most
eminent
cycling,
awards,
say
a
vector
on
pleasure,
coaching
for
la
unión
de
3,
the
committee
on
involve
observes
ambassador
there.
The
citizen
I
mean
ap
Anand
in
APA
on
their
command
small.
They
plead
the
citizen.
B
Wolfe's
timonin
you're,
probably
aware
that
every
month,
but
it's
not
uncommon,
as
you
doesn't
extend
that
month
across
several
seasons,
we
even
see
an
increasing
number
of
intrepid
riders
using
their
bikes
year-round,
the
joy
of
cycling,
the
health
benefits
and
the
environmental
benefits
are
certainly
a
big
part
of
the
bikes
growth
in
the
popularity.
But
cyclists
are
influenced
by
more
than
just
how
fun
it
can
be
as
a
pastime
as
the
cycling
infrastructure
improves
across
the
city.
B
It
is
becoming
easier
and
safer
to
make
the
bicycle
primary
mode
or
transportation
with
240
kilometres
of
multi-use
pathways.
Currently
available,
cyclists
in
Ottawa
have
been
able
to
take
advantage
of
the
extensive
cycling
networks
to
get
to
and
from
wherever
they
are
headed.
There
are
also
184
kilometers
of
bike
lanes
and
285
kilometers
of
paved
shoulders,
giving
us
more
than
700
kilometers
of
cycling
infrastructure,
the
25
million
dollar
investment
in
cycling.
B
During
last
turn,
the
council
was
the
largest
this
city
has
ever
seen
and
we're
on
track
to
do
even
better
by
investing
more
than
31
million
dollars
during
this
term,
but
beyond
the
infrastructure
that
has
made
this
such
a
psycho
friendly,
City
Ottawa's,
also
blessed
to
have
some
dedicated
cycling
champions.
These
are
people
who've
made
an
outstanding
commitment
to
the
growth
for
cycling,
community,
so
sold
a
jockey
for
approved,
didn't
even
well.
B
It's
an
exceptional
and
a
magog
De
La,
Crosse
Austin
will
to
communicate
suggest
and
today's
push
Timmerman
awards
are
an
opportunity
to
recognize
those
shining
stars.
Bruce
Timmerman's
was
a
long
time,
cycling
educator
and
advocate
an
active
member
of
the
Ottawa
Bicycle
Club
since
1999
this
City
of
Ottawa
Ward
is
built
on
Bruce's
wagga
seat
by
recognizing
and
celebrating
individuals
and
organizations
that
shares
commitment
to
cycling.
To
help
me
present,
the
awards
I'm
joined
today
by
michael
lizi,
the
acting
general
manager
of
our
planning
and
growth
management
department.
B
Michael
and
I
will
be
handing
out
two
awards
today,
an
individual
award
and
an
organization
award
both
recognizing
those
who
proactively
publicly
promote
the
benefits
and
virtues
of
cycling
as
a
principal
mode
of
transportation.
We
will
start
with
the
individual
award
and
this
year
that
goes
to
Paul
Clarke
Paul
Clarke
leads
the
advocacy
working
working
group
of
citizens
for
safe
cycling
in
Ottawa.
In
that
position
he
plays
a
coordinating
role
between
cyclists
city
and
the
NCC
staff,
and
the
private
sector.
B
Paul,
with
his
team
of
about
25
members,
has
provided
valuable
insight
to
the
city
and
to
developers
are
more
than
30
projects.
He
has
had
input
on
the
street
designs
for
Connor,
Street,
Main,
Street,
Churchill
Avenue
and
worry
AB,
Neill
and
I
can
say
in
in
dealing
with
Paul.
In
my
role
as
chair,
he's
always
provided
information
and
input,
that's
respectful
of
both
the
city's
role
but
the
individual
community
as
well
that
the
road
design
or
the
project
is
going
to
impact
on
so
I.
Thank
him
for
that.
B
He
has
consulted
on
the
old
Oh
Train
pathway,
the
light
rail
transit
construction,
the
Trillium
Orion
extension
and
the
Oh
Pro
Parkway,
widening
by
working
with
City,
Council
and
city
staff.
Paul
continues
to
illustrate
the
effectiveness
of
being
engaged
and
encouraging
other
cyclists.
To
do
the
same.
I
would
now
like
to
ask
Paul
to
join
us
to
receive
the
award
and
take
a
few
photos.
B
They
have
worked
with
the
city
to
establish
bike,
rack
locations
and
encourage
cyclists
to
track
and
report
cycling
issues
along
common
downtown
near
the
woods
and,
like
my
experience
with
Paul,
the
work
we've
done
with
eco
districts
always
proven
that
they
are
valuable,
a
young
and
new,
but
still
very
valuable
city
partner,
and
we
look
forward
to
working
with
them
for
many
years
to
come.
Although
I
passed,
the
organization's
executive
director
dawn
grant
to
join
her.
B
B
B
And
that's
the
temporary
outdoor
patio
encroachment
at
2:04
Leo
Street,
there's
no
presentation
for
this
particular
matter,
but
there
is
a
technical
amendment
which
is
going
to
be
introduced
by
the
vice
chair
as
I
understand
that
the
tactical
amendment
is
supported
by
staff
and
it's
also
supported
by
the
proponent
and
is
is
meant
to
address
some
of
the
concerns
that
the
city
in
general
and
councilor
in
particular,
has
been
hearing
in
his
ward.
So
what
I'm
gonna
do
I
think
before
we
go
to
any
delegations,
if
perhaps
you
could
introduce
Vice
Chair
the
technical
amendment?
A
Concerns
that
the
sidewalk
adjacent
to
the
patio
at
2:04,
Lido
Street,
should
provide
greater
access
for
pedestrian
volumes
and
whereas
the
applicant
has
indicated
that
they
are
amenable
to
reconfiguring
the
patio
at
2:04
redose
Street,
to
provide
to
provide
greater
access
for
pedestrian
traffic.
Therefore,
be
it
resolved
that
the
permit
for
the
temporary
outdoor
patio
encroachment
at
2:04
riedle
Street
be
amended
to
require
an
unencumbered
sidewalk
width
of
3.0
meters.
From
the
curb
to
the
patio.
B
B
So
I
understand
this
may
be
your
first
time
appearing
in
front
of
our
committee,
so
you
can
sit
down
and
that
you
can
sit
down
and
you'll
have
five
minutes
to
make
your
presentation,
after
which
members
of
the
committee
may
have
some
questions
for
you
arising
from
the
presentation.
Thank
you.
Okay,.
A
My
name
is
Laurence
dumbbell
I
want
to
thank
the
committee
for
the
opportunity
to
speak
on
the
application
for
a
patio
at
located
at
204
Rideau
I'm,
the
president
of
the
board
of
directors
of
200
Greedo
249
units
about
500
people.
I
also
have
an
email
of
support
from
234
reto
266
units
supporting
my
proposition.
A
A
A
The
outer
layer,
all
the
trucks
going
to
haul
the
trucks,
are
big.
They
squeeze
the
buses
against
the
curb.
So
you
can't
walk
close
to
the
curb
you
can't
say
three
metres
is
enough,
because
you
can't
use
the
last
meter.
It's
dangerous.
The
buses
are
big,
their
mirrors
stick
into
the
lane
of
traffic,
it's
not
the
same
standard
with
us
as
it
would
be
in
some
quiet
residential
street,
where
you're
not
worried.
A
Also,
unfortunately,
we
live
in
the
a
lot
of
social
program
problems.
It's
intimidating
for
a
lot
of
our
more
vulnerable
citizens
to
be
squeezed
into
this
narrow
passageway
between
the
Thundering
bus
and
a
fence
and
not
know,
what's
going
to
happen.
So
what
you're
starting
to
see
is
people
hesitating
before
they
go
into
this?
Now,
that's
our
point
of
view.
We
want
more
space
because
we'd
feel
more
secure.
The
other
side
of
it
is
Starbucks.
Starbucks
applies
to
put
in
a
patio
of
three
meters.
A
Now
here's
Canada
Day,
there's
two
tables
occupied,
there's,
never
more
than
two
tables
occupied,
so
they
actually
of
tables.
I've
heard
an
argument.
They
need
the
space
for
a
handicapped,
I
haven't
seen
any
measurements
or
any
kind
of
justification
for
that,
but
I
believe
they
could
just
move
that
table
to
the
front
entrance
and
it
would
work.
We
would
like
to
see
a
single
where
we
all
drink
coffee
in
our
building.
We
love
the.
A
To
the
needs
of
the
community
it
represents.
The
1100
of
us
now
yesterday
is
an
experiment.
I
stood
in
the
lobby
and
I
asked
people
to
sign
a
petition
to
make
a
1.9
meters
a
single
row.
I
got
50
signatures
in
two
hours.
This
gives
some
indication
of
the
fact
that
not
only
is
it
right
for
the
city
to
scale
these
developments
to
the
application,
but
it's
also
right.
A
Read
oh,
this
is
an
email.
I
got
from
an
87
year
old
man
in
my
building
stating
his
objections.
This
is
an
email
from
Starbucks
customer
care,
I
contacted
them
three
different
places.
They
sent
me
back
things
that
said
we'll
get
in
touch.
Alerted
the
appropriate
departments,
valid
concern,
appropriate
teams
for
your
review.
That's
all
I
got.
This
is
from
the
Rideau
business
authority.
I
asked
them
what
their
vision
was.
If
they
had
a
plan
they
sent
back.
Our
vision
does
not
get
that
descriptive.
A
A
B
A
Did
a
wonderful
job
for
the
first
time
at
committee
and
we'll
certainly
welcome
you
at
any
other
of
our
committees
when
you
have
a
chance.
I
know
that
very
active
member
of
our
community
that
supported
to
highlight
how
busy
the
intersection
of
Waller
and
we
doe
is
currently
I,
believe
it
is
the
third
most
dangerous
intersection
in
our
city
after
and
really
and
Nicolas
and
Vito
and
King
Edward.
So
certainly
you
know,
residents
have
seen
the
challenges
of
that
intersection
for
a
period
of
time.
A
A
B
B
A
Good
monument
members
of
the
committee,
my
name-
is
Catherine
Garuda
I'm,
a
manager
of
planning
and
design
with
14
consultants.
As
mr.
as
councillor
Floyd
pointed
out,
it
appears
that
I
am
wearing
the
Starbucks
colors,
although
this
is
entirely
unintentional.
What
I'd
like
to
do
is
take
he
just
through
a
short
presentation
that
I
prepared
for
today's
committee.
Claridge
is
entirely
in
agreement
with
the
technical
amendment
to
increase
the
patio
space
to
three
meters.
A
A
That's
simply
because
it's
comparable
in
terms
the
number
of
pedestrians
and
the
use
that
pedestrians
get
out
of
Ottoman
Street,
which
you
will
notice,
is
that
in
an
effort
to
add
animation
and
activity
to
the
streetscape,
the
city
has
tried
to
balance
the
provision
of
patios
with
provision
of
sidewalk
space
and
sometimes
that
sidewalk
space
does
get
finished
quite
a
bit.
Algún
Street
is
a
good
example
of
that
I
believe
the
minimum
requirement
for
accessibility
was
1.8
and
generally
along
urban
street.
That
is
hard
to
achieve
with
the
patios
in
place.
A
The
other
issue
that
we
do
have
a
ministry
that
sometimes
that
remaining
sidewalk
space
is
actually
encumbered
by
existing
infrastructure
and
utilities.
So
it
does
happen
where
we
try
to
balance
the
different
objectives
of
the
city
and
we
have
to
compromise
in
some
ways
there
are
two
existing
patios
on
the
Rideau
straight,
especially
this
stretch
of
Rado
street.
One
of
them
is
here
at
180
widow
street,
but
I
did
want
to
point
out,
for
the
committee's
consideration
was
that
this
patio
was
allowed
and
the
leftover
space
is
actually
encumbered
by
existing
tourism
infrastructure.
A
At
this
location
in
comparison,
here's
a
picture
of
two
or
three
dos
Street
and
the
existing
patio
when
it
wants
to
demonstrate
for
the
committee's
benefit,
is
that
there
is
actually
a
generous
sidewalk
space.
That's
been
left
over
just
another
picture
of
that
space
and
demonstrating
there
actually
no
encumbrances
in
terms
of
utilities
or
infrastructure,
taking
up
any
of
that
space
and
creating
the
ability
or
pedestrian
flow
issues.
A
Cyclin
that's
been
in
submitted
with
the
application
that
shows
the
total
space
that's
been
allocated
to
a
street
vo
street
benefits
from
of
the
widest
sidewalks
in
the
city.
It's
got
approximately
five
point:
nine
meters
of
lips
that
patty
is
going
to
be
reduced
to
two
point.
Nine
and
the
main
new
space
will
be
three
meters
wide.
The
main
requirement
for
accessibility
is
one
point:
eight,
the
minimum
requirement
to
accommodate
the
level
of
pedestrian
traffic
that
happens
along
the
street
is
2.5
in
accordance
with
the
city's
bilap.
A
B
A
A
A
B
And
truck
traffic,
as
we
heard
I,
do
not
see
the
space
being
adequate
for
a
patio
to
take
up
this
much
of
this
space.
So
for
that
reason,
I
can't
be
supporting
this
application.
I
would
certainly
support
a
revision
to
this
patio
set
up
which
use
less
of
this
space,
but
with
three
inches
lasses.
We
have
heard
that
still
does
not
seem
to
me
to
be
adequate
for
the
volumes
of
people
least
of
all.
Should
a
wheelchair
or
anything
else
be
there.
So
as
you
further
I
won't
be
supporting.
A
A
A
Do
you
know?
Can
we
ask
the
delegation
they
do
so
just
as
a
counterpoint
to
council
sharing
shank,
oh
I,
don't
know
of
any
patio
I
get
on
an
elegant
Street
with
my
wheelchair,
whereas
finding
a
patio
where
you
actually
can
get
around
on
a
wheelchair
is
actually
tough
and
I.
Understand
that
the
proponent
built
the
patio
without
a
permit,
that's
correct.
A
A
Countering
I
think
this
is
actually
a
good
thing
for
people
with
wheelchairs
to
be
able
to
enjoy
a
patio
with
their
friends,
but
my
only
other
question
is:
if
they
built
this
without
the
permit,
is
there
any
kind
of
penalty
or
anything
that
we
have
in
place
for
that
generally?
Mr.
chair,
we
try
to
achieve
compliance
first,
rather
than
any
kind
of
find
agreeing
to
submit
a
permit.
That's
that's
our
that's
our
preferred
approach
and
we
will
be
charging
back
to
when
the
patio
is
established
at
this
season.
A
So
much
mr.
chair
and
just
a
couple
of
questions
on
the
physical
layout
of
that
sidewalk
in
some
of
the
presentation
that
the
public
delegation
made
especially
on
alguns
data,
but
we're
not
here
to
talk
about
algobit
Rideau
in
terms
of
the
utility
poles.
Is
anybody
measured
the
distance
between
their
patio
and
the
utility
post
in
terms
of
accessibility.
A
Given
the
new
dimension,
that's
for
a
document
to
of
utility
bills,
directly
influence
of
the
of
the
patio
itself.
There
is
a
utility
approximately
two
point:
four
six
meters
to
the
to
the
left
of
the
patio,
but
not
directly
in
front
of
the
patio
itself:
okay,
but
the
the
ID
of
the
current
likely
location
to
that.
A
utility
pole
that
you're
describing
is
there
enough
accessibility
access
for
pedestrian?
No,
you
know
accessibility
vehicles
to
be
able
to
go
through
that
distance.
A
It's
a
mr.
chair
with
the
amending
motion
I've
seen
before
the
amending
motion.
It
would
indeed
have
a
clear
way
of
2.2.1
four
meters
prior
to
the
motion
and
would
be
to
point
to
four
meters
after
the
motion
and
the
minimum
from
an
accessibility
point
of
view
is
1.8
years.
Alright.
Thank
you
very
much.
B
A
A
Patio,
which
will
be
separate
from
the
existing
encroachment
by
law
in
place
for
the
2017
patio
season,
okay
and
as
part
of
this
review
for
patio
Howard
impact,
current
patios
I
mean
we
have
one
in
front
of
us,
but
whether
there's
multiple
multiple
ones,
existing
they're
very
well
received
very
vibrant.
But
how
would
those
be
impacted,
as
planned
out
of
Port.
A
So
we're
still
in
the
phase,
mr.
chair
of
reviewing
the
feedback,
that's
been
received
and
coming
up
with
the
proposals,
so
that's
to
be
determined,
okay,
so
I,
certainly
you
know,
I
certainly
see
the
benefits
of
having
a
patio
at
that
location.
I
think
it
I
believe
that
it
is
one
of
the
most
challenging
intersections,
as
I
said
earlier
in
the
city
with
having
the
truck
route,
the
right
turn,
and
also
the
left
turn
from
and
to
all
about
location.
So
I
think
the
patio
is
a
great
addition
to
that
location.
A
A
Looking
at
sorry
that
the
we
do
have
the
sidewalks
on
the
road
and
our
goals
was
to
write
in
the
sidewalk
so
that
we
have
huge
pedestrian
volume
so
that
you're
comfortable,
then
we
get
a
few
years
after
us
in
NY,
where
we
want
the
businesses
to
thrive.
We
want
the
experience
to
be
really
vibrant
in
a
community,
but
we
see
encroachment
in
those
occasion
which
ends
up
being
a
smaller
improvement
than
what
should
be
in
my
mind.
A
So
you
know
certainly
I'm
happy
to
hear
that
the
the
applicant
is
in
favor
of
the
technical
amendment
I'm,
looking
forward
to
the
actual
review,
because
I
do
think
that
there's
huge
gains
to
be
had
and
I
think
the
business
community
I
think
there's
much
more
proximity
than
we
believe
we
want
councillors
want
want
a
vibrant
community.
We
want
to
see
patios,
but
at
the
same
time
we
want
to
make
sure
that
it's
equal
to
everyone
and
the
current
rules
make
it
that
it's
very
complex.
A
In
some
instances
we
protect
less
than
1.5
meters
and
others
at
this
location
we're
protecting
3
meters.
What's
the
right?
What's
the
wrong
one,
you
know
I
recognize
what
what
challenges
staff
are
put
in
fund
and
that
do
you
think
that
the
policy
is
unclear
at
this
point.
But
hopefully,
when
we
come
back,
this
far
were
able
to
clarify
what
are
the
goals
when
we
increase
the
sidewalk
by
2
meters.
A
What
would
be
the
maximum
patio
with
we'd
approve
on
those
given
roads
and
then
look
back
at
situations
that,
in
my
mind,
are
pretty
horrendous
and
those
were
highlighted
as
algún
Street
I?
Think
now
again,
there's
certain
spots
of
the
market
along
Clarence
that
are
challenges,
I,
hope
that
the
the
report
can
be
holistic
enough
to
address
all
the
all
of
these
concerns
all
at
once.
So
we
have
an
expectation
of
minimum
widths
and
then
what
happens
when
sidewalks
grow
and
when
pedestrian
realms
grow.
What
gives
and
to
what
to
what
extent
so
I'm.
A
A
A
And
limited
the
opportunity
for
solar
cells,
so
you
know
the
patio
is
a
great
addition.
I
do
you
think
they're
worth
of
it
is
the
challenge
and
on
that
basis,
I
can't
support
it.
But
I
am
optimistic,
though,
that
the
file
report
would
look
at
the
four
zones
and
address
the
challenge
that
were
faced
with
today.
A
B
A
Accessibility
purposes,
the
width
is
it
120
meters
based
on
the
pedestrian
volume
for
this
particular
location,
the
recommendation
from
the
bylaws
2.5
meters
both
are
exceeded,
and
it's
just
three
right
after
the
many
motion,
it
would
be
three
that
sort
meets
all
of
our
policies:
the
victim.
Yes,
indeed,
it
does.
Sir
thanks.
A
B
B
A
A
B
So
that
brings
us
to
item
number
two,
which
is
really
at
number
one
in
the
agenda,
which
is
the
city
of
authorized
review,
of
intra
operations
on
roadways
before
we
launch
into
the
presentation.
I
just
have
a
few
comments
to
make
I
think
everybody
understands,
and
everybody
appreciates
that
we
have
a
problem
with
snow
clearance
in
the
City
of
Ottawa.
B
Mother
Nature
doesn't
always
give
us
notice
and
it
doesn't
always
play
fair,
as
we
saw
last
season
with
with
51
centimeters
coming
down
in
the
city
in
less
than
24
hours,
the
single
biggest
snowfall
we've
had
in
75
years
after
the
Auditor
General
weighed
in
on
this
issue,
or
the
budget
did
not
meet
the
need
despite
more
money
in
the
budget.
Over
the
last
number
of
years,
we
asked
after
work
across
savings
and
efficiencies
staff.
B
B
Cancer
fuels
are
necessary
to
address
any
questions
or
concerns
or
to
reach
out
to
the
constituents.
The
final
vote
on
this,
of
course,
doesn't
happen
until
next
week.
You
counsel,
having
said
that,
on
with
rid
of
the
reservations
people
may
have
around
the
issue
of
consultation,
the
public
certainly
did
its
job.
They
weighed
in
with
comments
and
questions
and
ideas.
B
And
for
constituents
to
reach
out
to
us
the
concerns
raised
by
people
in
and
about
the
7:00
to
10:00
change
and
any
other
comments
that
they
had
I
went
ahead
and
did
a
number
of
things.
Firstly,
the
comments
and
considerations
and
ideas
that
I
was
receiving
from
the
public
I
pass
it
on
to
staff
for
the
reviewing
consideration
and
we
have
all
sorts
of
things
we
had.
We
shouldn't
be
paying
to
clear
the
cycling
lanes
in
miniature.
That
was
the
savings
and
we
could
use
those
savings.
B
B
B
B
Frankly,
the
turning
point
for
me
is
a
discussion
that
I
had
with
one
of
my
residents.
She
phoned
me
she's
75
years
old.
She
has
mobility
issues
and
she
said
to
me
in
a
very
fabulous
place.
I've
never
called
my
counsellor
before
in
75
years
and
I
have
to
tell
you
that
this
difference
is.
One
inch
is
going
to
make
a
difference
in
my
life
and
it's
not
going
to
be
a
good
difference.
B
As
far
as
I'm
concerned
is
okay,
it's
more
than
okay,
as
I
said
earlier,
staff
had
a
job
to
do
and
their
job
is
to
provide
options.
We
don't
have
to
follow
those
recommendations.
We
don't
have
to
do
any
of
those
options.
I
talked
about
staff,
doing
its
job
and
I
talked
about,
residents,
haven't
done
their
job,
and
now
it's
committee,
members
and
council
members
opportunity
to
do
their
job
and
for
a
counselor,
it's
always
the
balance
between
staffs
best
advice
and
the
public
opinion
of
what
works
best
for
the
community.
B
B
Both
motions-
and
that
is
the
motion
that
I
will
be
moving
this
morning
and
I-
want
to
thank
councillor
Dean's
for
their
cooperation
in
moving
forward
on
this
issue.
I'm
now
going
to
step
away
for
a
second
from
the
chair
and
I'm,
going
to
ask
the
vice
chair
to
take
to
take
the
mic
and
then
I
will
take
your
seat
and
I'll
introduce
the
motion.
B
B
Here
we
gotta
try
this
again.
Yes,
all
the
response.
The
majority
of
the
changes
to
winter
operations
recommended
the
staff
report
has
been
positive.
Members
of
the
council
have
heard
overwhelmingly
from
the
public
that
they
preferred
that
the
threshold
for
residential
snow
claim
remain
at
7.
Centimeters
committee
understands
and
not
proceeding
with
the
staff
recommended
change
from
7
centimeters
to
10
centimeters
would
mean
for
doing
$500,000
in
that
savings.
The
adoption
of
the
report
recommendations
will
allow
counsel
to
respond
to
the
public's
desire.
B
To
keep
the
current
threshold
while
still
creating
meaningful
budget
efficiencies,
therefore
be
it
resolved
that
recommendations
see
including
subsections,
1
and
2,
may
delete
it
with
the
result
that
the
maintenance
quality
standards
for
classify
beds,
bracket,
residential
roadways
and
lanes
closed
bracket
will
be
7
centimeters.
So
I
wanted
to
put
that
out
there
to
start
they're
not
going
to
discuss
it
at
this
point,
we're
not
going
to
debate
it
at
this
point,
we'll
move
to
the
staff
presentation,
but
I
wanted
everybody
to
see.
A
Thank
You,
chair
and
good
morning,
we're
here
today
to
present
the
findings
of
the
winter
operations
review
on
roads.
Here
with
me
today
is
the
manager
of
Road
services,
new
Gagne
in
the
manager
of
business
services,
Tracy
Austin
as
part
of
the
2015
audit
winter
operations,
the
Auditor
General
provided
management
with
the
following
recommendations.
Look
at
outsourcing
resources,
both
staff
and
equipment,
assess
the
cost
savings
to
bring
the
maintance
quality
standard
referred
to
as
the
mqs
in
line
with
provincial
standards,
identify
and
assess
potential
operational
changes
in
order
to
realize
costs
reductions.
A
At
the
same
time,
staff
initiated
a
review
of
its
operations
to
identify
efficiencies,
as
you'll
recall
in
December
2015
Public
Works
presented
transportation
committee
with
efficiencies
within
the
current
standards,
with
a
savings
of
2.7
million
dollars.
These
included
improved
on
call
and
overtime
management,
improve
salt
management,
tracking
and
training,
adherence
to
snow
removal
standards,
and
it
heels
to
the
MCS
for
plowing
and
salting
surface
treated
roads.
We
regularly
look
for
more
efficient
and
effective
ways
to
conduct
our
operations,
especially
through
the
use
of
new
and
emerging
trends.
A
A
The
service
review
framework
that
was
approved
by
council
in
the
budget
of
2016
was
very
prescriptive,
yet
included.
Stakeholder
input.
Kpmg
did
include
a
lot
of
stakeholder
input,
especially
external
stakeholders,
but
they
also
did
numerous
focus
groups
from
our
staff.
In
fact,
they
went
out
into
the
arts
and
held
many
focus
groups
and
God
input,
which
is
very,
very
helpful
in
crafting
of
the
report.
A
A
As
you
know,
despite
these
increases
in
our
base
budget
with
explains
deficits
over
the
past
five
years
to
help
support
our
budget,
we
embarked
on
a
winter
operations
review.
As
I've
said
the
highlight
ways
the
city
could
contain
costs
as
we
continue
to
grow
and
provide
reliable
and
effective
services
to
our
residents.
A
So
we
asked
KPMG
to
do
three
specific
things
to
this,
for
the
city
service
provide
medium
and
long-term
stations,
determine
the
lowest
cost
approach
to
providing
reliable
services
with
respect
to
our
levels
of
service.
We
weren't
surprised
by
the
findings
which
confirm
both
with
both
what
staff
thought
and
the
order
Jennifer
the
Auditor
General
had
identified.
A
This
is
a
busy
slide,
but
it's
an
important
slide,
so
I'm
going
to
spend
a
little
bit
of
time
on
it.
There
are
three
columns.
The
first
column
is
the
road
type,
for
example
arterioles
like
baseline
and
prince
of
wales.
The
second
column
is
death
for
the
of
accumulation
that
triggers
a
snowball
run.
The
third
is
time
to
clear
after
accumulation
stops,
the
slide
shows
the
city
maintenance,
quality
standards,
they're
the
standards
that
govern
how
we
complete
our
snow
and
ice
control
services.
A
One
of
the
findings
from
KPMG
review
was
that
we
have
much
one
of
the
highest
levels
of
service
of
all
the
cities
benchmarked
by
KPMG.
We
also
have
a
much
higher
service
standard
than
the
provincial
minimum
maintenance
standards.
I
want
to
draw
your
attention
to
the
green
box.
In
the
center
column,
the
bold
numbers
are
mqs
five
centimeters
of
accumulation
before
we
start
plowing.
A
The
number
in
brackets
is
the
provincial
MMS,
which
is
eight
centimetres,
but
even
more
impressive
is
our
time
to
clear
we
clear
collectors
within
six
hours,
where
the
provincial
standard
is
clear
within
twelve
to
sixteen
hours
we
clear
twice
as
quickly
as
the
provincial
standard
when
a
kpmg's
other
findings
was
that
we
are
servicing
above
mqs,
especially
on
our
major
minor
collector
roads.
So
not
only
do
we
have
one
of
the
highest
levels
of
service,
we
are
in
fact
providing
services
above
those
standards.
We
do
more
when
you
do
it
faster.
A
This
is
particularly
true
on
a
major
minor
collector
roads,
and
this
is
because
of
the
way
our
current
plow
routes
are
configured
right
now,
our
actual
major
collector
and
minor
collector
roads
are
all
treated
the
same,
even
though
our
mqs
dictate
different
level
of
service
for
each
of
these
road
types.
These
findings
tell
us
that
we
have
room
to
make
minor
adjustments
within
our
current
mqs
another
finding
that
impacts
our
level
service
was
that
we've
explained
7
percent
growth
in
a
road
network,
but
our
budget
is
only
increased
4.6
percent.
A
This
puts
pressure
on
our
resources
to
continue
to
exceed
our
mqs
well
impact
in
our
operation.
Budget
I
want
to
share
with
you
a
graph
that
highlights
the
city
standards
against
Ontario
cities
benchmark
by
KPMG
will
see
ottawa's
the
first
new
column
in
each
section
of
road
classification,
the
most
striking
differences
that
our
standards
on
residential
roads
as
compared
to
the
other
cities.
A
Well,
none
of
the
cities
benchmarked
over
the
scene
is
Ottawa.
They
all
had
some
similarities.
Auto
exceeds
the
standards
of
Calgary,
Edmonton
and
Winnipeg.
Each
city
has
similar
population
sizes
or
winter
maintenance
budget.
However,
they
do
receive
less
snowfall
in
Ottawa,
Quebec,
City
and
Gatineau
have
comparable
standards
to
those
of
Ottawa.
Quebec
City
does
not
start
plowing
until
10
centimeters
on
intial,
roads
and
services
levels
vary
with
enormous
snowfall,
largest
snow
falls.
Take
longer
to
clear.
Gatineau
does
start
to
plow
at
5
centimeters,
but
gives
16
hours
to
complete
plowing.
A
As
part
of
the
winter
operations
review,
KPMG
provided
a
number
of
findings
and
recommendations
for
consideration.
In
today,
the
staff
accepted
or
amended
16
of
the
18
recommendations
proposed
in
KPMG's
final
report.
I
would
like
to
focus
on
the
three
main
options
that
we
are
recommending
for
adoption
tiered
response.
The
first
recommendation
responds
to
KPMG's
finding
specific
to
the
inconsistent
use
of
contracted
services
across
the
city
to
address
this
Public
Works
is
proposing
a
tiered
response
approach
that
adjusts
the
ratio
of
internal
and
contracted
services
for
winter
operations.
A
Currently,
we
use
about
30%
of
our
forces
or
contracted
services.
Retaining
an
internal
resource
complement
is
necessary
to
salt
all
roads
within
three
hours,
as
prescribed
in
the
mqs,
and
to
complete
other
winter
maintenance
duties
such
as
filling
potholes
and
responding
to
service
requests
when
the
salting
and
plowing
are
required.
Contracted
services
will
be
utilized
depending
on
the
scale
of
the
event.
Handset
is
referred
to
as
a
tiered
response,
as
different
levels
of
internal
and
contracted
services
will
be
utilized
depending
on
the
size
and
scale
of
the
winter
storm
event.
A
This
is
already
in
use,
Center
yard
and
we'll
continue.
Our
proof
of
concept
in
South
roads,
as
we
continue
in
this
2016
2017
winter
operation,
with
full
scale
deployment
across
the
city,
starting
in
2017
and
2018,
and
then
being
phased
in
there.
The
potential
savings
of
this
option
is
1.5
million
dollars
and
beat
optimization.
As
previously
mentioned,
we
are
currently
over
servicing
above
our
mqs,
particularly
on
major
and
minor
collector
roads.
A
The
Public
Works
Department
recommends
adjustment
to
the
southeast
structure
for
our
two
major
collector
and
minor
collector
roads
to
optimize
the
appropriate
time,
deployment
and
material
application
and
to
align
to
our
city,
approved
City
Council,
approved
mqs.
These
redesign
beats
will
combine
our
two
and
major
collector
roads
serviced
within
three
hours,
which
is
still
exceeds
our
standard
for
our
major
collector
roads.
My
collector
roads
will
be
serviced
within
the
mqs
standard
of
six
hours.
A
Recognizing
the
importance
of
our
best
network
minor,
collector
roads
that
include
bus
routes
will
not
be
redesigned
as
part
of
the
speed
optimization
process.
They
will
continue
to
be
serviced
within
three
three
hours.
This
accounts
for
about
seven
percent
of
all
our
minor
collector
roads.
Proof
of
concept
in
the
West
roads
will
continue
in
the
2016
2017
winter
season,
with
full
scale
deployment
across
the
city
being
faced
in
starting
in
2017
and
2018
will
also
be
benchmarking,
all
others
in
the
city
this
winter
season.
Potential
savings
of
this
option
is
1.2
million
dollars.
A
Service
adjustments,
as
we
know,
trigger
for
plowing
in
most
municipalities,
is
ten
seven
years.
This
is
on
our
residential
roads,
Ottawa,
currently
into
place
at
seven
centimeters.
As
an
example,
if
we
deployed
at
10
centimeters
last
season,
it's
just
two
times
less
snowpack
conditions
on
low
speed
and
low
volume.
A
Roads
means
that
vehicles
packed
down
the
snow,
whether
it
is
after
six,
centimeters
or
nine
centimeters
will
result
in
the
seams
snow,
packed
roads,
surface
we
use
grit
and
sand
to
ensure
traction
is
necessary
and
during
the
day
will
grow
and
plow
and
clean
up
any
areas.
This
required
the
overnight
POW.
A
parking
ban
in
this
case
would
have
to
be
amended.
A
These
adjustments
will
need
can
be
made
in
time
for
this
winter
season
and
there's
a
potential
savings
of
1
million
dollars.
Staff
are
also
proposing
that
$500,000
be
reinvested
to
reduce
to
reduce
the
residential
plow
times.
This
will
help
shorten
plow
times
in
growth
areas
where
we
are
currently
outside
of
our
mqs
because
of
absorbing
continual
growth.
A
It
also
helps
shorten
plow
times
in
other
areas.
During
2016
2017
winter
season,
staff
will
work
with
our
existing
contracts
to
bring
in
additional
units
and
use
them
as
needed,
going
forward
from
designer
beats
and
shorten
them
from
the
current
ten
hours.
In
addition
to
recommended
options
put
forward
by
KPMG
public
public
works
also
recognizes.
This
is
an
opportunity
to
provide
additional
service
enhancements
to
further
support
residential
plowing
operations.
Every
season
we
hear
direct
feedback
from
councillors
and
residents
through
email
and
social
media
about
their
most
notable
pain
points
with
respect
to
residential
plowing
operations.
A
We
ensure
that
all
areas
of
the
city
deployed
their
resources
on
residential
roads.
At
the
same
time,
in
previous
years,
some
areas
of
the
city
deployed
resources
in
residential
areas
later
than
others.
The
acutal
deployment
model
will
correct
this
discrepancy.
As
it
will
ensure
fair
deployment
at
the
right
time,
movers
Paul
beads
will
enhance
services
for
residents,
as
one
side
of
the
street
is
not
is,
will
not
be
disproportionately
impacted
by
winter
operations
as
a
result
of
the
first
pass
of
snow
onto
their
side
of
street.
A
A
The
following
service
level.
Adjustments
are
analyzed
by
KPMG
and
were
not
accepted,
extending
all
service
levels
to
the
full
provincial
minimum
maintenance
standards
which
would
save
about
two
to
four
million
dollars.
But
we
felt
that
this
would
be
much
too
dramatic.
A
change
to
our
standards,
extending
the
plow
team
on
class
three
and
four
roads
to
six
or
eight
hours
and
extend
in
class
five
rows
to
twelve
hours,
which
is
a
middle
ground
option,
but
staff
again
felt
that
this
would
be
too
low
a
service
for
our
residents.
A
Implementing
a
four
shift
system
which
requires
movement
along
beats.
The
system
London
currently
but
wouldn't
save
any
money
about
and
move
to,
a
one
shift
system
which
is
done
in
Fredericton
staff
would
be
scheduled
for
day
chefs
and
call
Dennis
required
for
night
shifts.
This,
unfortunately,
does
not
meet
the
Ontario
cbor
requirements,
a
professional
opinion.
The
changes
we
are
recommending
are
within
the
prevention
that
MMS
will
still
ensure
Public
Safety
and
offset
by
a
series
of
enhancements
proposed
to
support
our
residential
plowing
operations.
A
Altogether.
These
options
have
the
least
impact
to
service
levels
while
generating
the
most
savings
for
our
heaviest
travelled
roads
such
as
the
transit
way
highway,
174,
arterial
and
collectors.
We
are
maintaining
a
high
level
quality
of
service,
which
I've
as
mentioned,
is
one
of
the
highest
in
the
country
and
finally,
I'd
like
to
be
clear
on
the
financials
associated
with
recommendations
of
this
report.
These
recommendations
will,
in
Quetta
3.2
million
dollars
in
net
savings
bond
council
approval.
These
savings
will
be
added
to
the
2.7
we
have
already
achieved
in
total
between
2016
and
2018.
A
B
A
A
A
A
Is
you
have
to
hit
the
car
hit
that
splash,
two
or
three
times
to
go
through
the
extra
few
centimeters
would
cause
and
it's
not
designed
as
snow,
and
it
would
cause
back
in
addition
with
that
splash
back,
it
makes
it
awkward
for
people
across
from
our
street
fire
crossing
over
the
street
for
the
kids.
So
am
I
right
to
take
the
bus
to
work
they
have
to
do
out
through
that
deeper
spot.
So
that's
just
three
centimeters
is
it
doesn't
tell
me
much
it's
an
inch,
but
it
does
make
it
a
lot
more
dangerous.
A
The
other
issue
is
just
driving
down
the
ruts
for
the
bicycle
to
people
walking
and
people
driving
a
bike,
the
ruts
that
the
cars
create
as
somebody
that
was
presented,
I,
guess
staff.
It
was
that
the
ruts
are
the
MS,
were
they
great
and,
and
my
dad
was
was
involved
in
the
60s
and
my
grandfather
earlier.
Ruts
are
really
good
because
you
put
the
car
the
drive
and
the
drive
down.
A
The
drivers,
a
nice,
declared
five
centimeters
when
you
can
walk
out
on
the
street,
and
you
know
that
you're
extras
to
extra
traffic
or
extra
small
underground,
it's
more
dangerous.
So
that's!
Basically
what
I
support
the
recommendations.
The
and
I
said
as
I
said:
I'm
shut
me
through
all
those
wonderful
pros-aide,
wouldn't.
A
A
B
B
B
So
Thank
You
mr.
chairman
committee
members,
ladies
and
gentlemen
of
the
gallery,
my
name
is
Clarence
Dungy
media
officer
for
the
Ottawa
Carleton
Public
Employees
local
5:03
I
am
here
to
speak
on
behalf
of
the
thousands
of
senior
citizens,
myself
being
one
of
them.
During
my
brief
conversation
with
meritum
following
a
Finance,
Committee
I
was
very
pleased.
B
7
to
10,
centimeters
and,
of
course,
I'm
confident
that
this
pronounced
of
will
be
confirmed
today
in
over
half
a
century
of
involvement
in
municipal
councils
from
coast
to
coast.
Is
issues
such
as
this
one
that
caused
me
to
think
that
I've
fallen
into
a
sinkhole
and
ended
up
into
Alice
in
Wonderland?
That's
not
meant
to
be
smart.
It's
simply
an
observation
of
how
the
general
public
feels
when
things
like
this
hit
them
know.
B
B
To
add
insult
to
injury,
the
costly
report
did
not
include
the
very
valuable
observations
of
its
own
frontline
work
force
and
their
respective
minions,
who
have
a
huge
reservoir
of
operational
insight
and,
as
a
result,
the
record
will
show
that
in
the
past,
direct
involvement
has
saved
this
city
millions
of
dollars
over
the
years.
But
in
this
instance
the
authors
of
this
report
simply
chose
to
ignore
this
accessible
resource
and
therefore
begs
the
question
why
everybody
is
asking
why
I
know
that
this
comment?
B
They
are
sound
harsh,
but
that
is
what
it
is,
with
the
exception
of
some
enlightened
administrators
and
council
members
who
have
successfully
used
as
but
forgotten
in-house
resource.
This
issue
clearly
is
a
perfect
example
of
putting
the
political
cart
before
the
horse.
Add
in
the
additional
stress
and
confusion
to
its
citizens
gathered
in
this
room
today
to
protest
and
further.
B
Let
us
not
forget,
to
a
large
degree,
that
the
City
of
Ottawa
is
currently
considered
to
have
the
best
snow
removal
procedures
in
all
of
North
America,
something
we
should
all
be
proud
of,
and
let
me
tell
you:
that's
not
an
accident.
When
the
mayor
introduces
me
at
the
breakfast
meetings
to
people,
he
doesn't
introduce
us
as
employer-employee.
B
B
Not
to
senior
staff
to
prepare
a
more
inclusive
one,
one
that
will
concentrate
on
the
protection
of
its
citizens,
who,
rather
than
cost-saving
measures
at
the
expense
of
safety,
and
that's
what
it
is
safety.
That's
your
prime
responsibility.
We,
the
citizens,
do
not
want
to
hurt
ourselves
because
the
soul
is
not
removed
properly
and
timely.
A
B
B
And
and
not
saying
your
name
is
spelt,
counselor
I
mean
I
think
it
is,
but
there
is
no
II
am
in
Kenny.
Well,
thanks
to
the
committee
for
the
opportunity
to
present
this
morning.
For
those
not
aware
the
auto
and
district
labor
council
represents
90
year,
mem
locals
with
a
combined
membership
of
over
50,000
working
men
and
women
in
the
City
of
Ottawa.
I
want
to
also
take
the
opportunity
to
express
appreciation
to
staff
and
committee
for
attempting
to
find
savings
within
the
city's
snow
budget
that
we're
talking
about
snow
in
Ottawa.
B
The
month
of
July
does,
however,
seem
a
tad
odd
by
now.
I
know
that
many
of
you
had
heard
have
heard
from
residents.
Certainly
our
local
media
has
not
held
back
in
regards
to
the
7
centimeters
versus
10
cent
radius.
It's
a
bad
idea
for
so
many
reasons.
Don't
do
it
and
it's
it's
it's
good
that
we
have
the
most
that
we
do
this
morning
equally,
so
is
a
suggestion
that
savings
can
be
had
by
contracting
out
more
services.
Where
is
it?
This
approach
leads
to
long-term
cost
savings
or
a
better,
more
improved
service.
B
It
was
only
a
year
ago
we
were
killing
a
number
of
stories
about
the
inefficiencies
being
experienced,
so
many
provincial
roads
as
a
direct
result
of
contractors
being
used
there.
There
are
many
many
more
examples.
Perhaps
most
frustrating
with
the
report
in
front
of
you
this
morning
is
that
it
was
compiled
without
input
from
those
who,
in
the
winter
months,
maintain
our
roads.
Maintain
our
streets,
maintain
our
sidewalks
men
and
women
has
spent
years
involved,
driving
clouds
trucks
shoveling,
yet
individuals
completely
ignored
discounted.
B
So
often
over
the
years,
I've
seen
similarities,
whether
in
our
schools,
our
hospitals
and
elsewhere,
individuals,
frontline
workers
with
so
much
to
offer,
making
a
system
a
better
system.
A
cost-effective
and
efficient
system
completely
completely
ignored
if
they
have
so
much
to
offer
to
contribute,
I
understand
the
need
for
council
to
try
and
find
savings
and
the
number
of
areas
including
snow
clearing,
I
get
it.
They
must
continue
to
ensure
that
as
a
public
trust,
taxpayers
in
our
community
are
indeed
receiving
value
inequality.
B
The
same
time,
there's
only
so
much
cutting
that
can
be
done
if
we're
to
have
a
kind
of
community
that
we
all
want
to
sit
down
for
coffee
with
the
president
of
the
cities,
Union
Matt
and
would
have
cost
a
buck
25
for
a
coffee
and
input
provided
about
125
grand
for
a
report
containing
over
some
suggestions
worth
exploring.
That's
not
so
there's
a
crazy
thought
if
we
continue
late
seen
our
snow
removal
budget.
Perhaps
that
line
item
should
be
increased.
We
live
in
one
of
the
snowiest
capitals
in
the
world.
B
All
of
your
attempts
to
try
and
find
savings
are
not
going
out
to
mother
nature,
but
rather
will
causes
significant
inconvenience
to
people
here
and,
more
importantly,
affect
the
safety
of
each
and
every
one
of
our
residents.
I
ask
committee
to
defer
the
report
the
item
until
such
time,
the
union
representing
the
city's
workforce,
the
frontline
workers,
those
who
know
about
snow
removal
best
and
others.
Perhaps
residents
are
provided
an
opportunity
to
provide
input
as
it
calls
off.
B
Eventually,
some
of
you
may
realize
that
council-
and
please
don't
misunderstand
you
all-
do
your
jobs
very
well,
but
the
council
needs
to
spend
a
little
more
time,
exploring
options
and
opportunities
to
generate
much-needed
resources
and
I'm,
not
referring
to
increasing
property
taxes
or
increasing
water.
We
live
in
a
great
city,
let's
not
create
one
where
drivers
and
pedestrians
alike
are
inconvenienced
and
perhaps
lives
put
in
jeopardy
because
of
anticipated
savings
to
a
snow
removal
budget.
Thank
you.
B
A
A
B
A
Just
recommendations
in
front
of
committee
and
council,
if
they're
adopted,
then
we
said,
motion
those
collective
agreements,
provisions.
The
other
thing
I'll
just
quickly
say,
is
a
couple.
Speakers
talk
about
staff
involvement
KPMG,
as
I
did
see
in
my
presentation,
conducted
up
to
ten
focus
sessions
throughout
four
districts
of
all
frontline
workers,
and
their
input
was
very
valuable
into
many
aspects
of
the
report.
B
B
Question
thank
for
that
John
before
you
go
I
just
I'm
just
looking
at
this
short
corner
and
I
just
want
to
reiterate
what
the
vice-chair
said.
What
we'd
like
to
hear
from
you
take
your
time.
If
you
can't
answer
it
by
the
way,
is,
is
there
anything
in
the
report
that
contravenes
the
collector
in
the
sense
that
until
my
understanding
is
so
the
report
is.
B
Believe
one
of
the
triggers,
but
I
can
go
back
and
check
on
that.
So
at
this
point
in
time,
I
don't
see
yes,
if
I
guess,
if
I
could
I,
don't
I,
don't
really
get
it
I
mean
the
whole
point.
I
was
trying
to
make
sure
is
that
there
has
not
been
communication
with
the
you
know,
with
our
residents
in
general,
just
make
sensitive
flu
and
have
those
consultations.
A
A
A
B
B
A
Some
of
that.
Some
of
the
impact
it
had
was
in
Ottawa,
and
we
talked
about
this
many
times
in
the
past,
but
we
have
around
five
freeze-thaw
cycles
every
winter
and
when
you're
dealing
with
these
85
freeze
thaw
cycles,
every
wonder
you
get
a
melt
period
and
another
quick
freeze.
If
you
allow
snowpack
to
accumulate
on
your
roads
and
sidewalks
and
streets,
it's
it's
that
snowpack,
then
will
be
subject
to
that
Freesat
cycle.
A
So
you'll
get
that
quick
melt
in
the
freeze
when
you
get
the
freeze
and
you've
got
a
build-up
and
that
build-up
keeps
accumulating
it's
very
difficult
to
get
that
off
the
roads.
As
you
can
imagine,
and
the
past
experience
when
we
did
this
little
test
drive
of
playing
with
the
with
the
accumulation
levels
add
an
around
amalgamation.
That
time
frame,
we
found
that
we
had
ice
buildup
and
we
had
to
bring
in
graders
with
scarifier
blades
to
cut
the
ice
off
for
residential
streets.
A
These
aren't
the
normal
practices
and
they
don't
make
life
in
the
communities
that
our
taxpayers
live
in
very
good.
When
they're
trying
to
get
to
work
or
get
the
kids
to
school
or
to
get
to
daycares
I
mean
this
is
not
what
people
in
Ottawa
are
used
to
by
any
stretch
of
the
imagination.
So
here
the
committee
actually
saying
that
they're
moving
away
from
that
recommendation
or
that
the
intention
is
to
move
away
from
that
recommendation
is
a
good
thing.
A
We
did
not
have
we
weren't
considered
I,
guess
in
terms
of
that
communication
strategy
in
terms
of
talking
to
us
about
if
we
had
any
ideas
about
how
this
would
impact
and
what
what
would
be
the
impact
of
this
and
we've
had
a
good
history
working
with
the
city
on
numerous
projects.
Our
waste
collection,
work
with
the
city
and
bringing
in
zones
and
working
with
the
city
to
actually
enter
into
that
process
has
rendered
the
city,
millions
and
millions
of
dollars
and
savings
sidewalk
clearing
operations
under
under
Larry.
A
When
we
looked
at
a
casual,
labor
pool
scenario
that
was
our
first
endeavor
into
casual
labor
pools,
we
actually
developed
a
casual
labor
pool
for
sidewalk
clearing
that
so
I
think
in
that
first
year,
over
$300,000
and
then
subsequently,
every
year
thereafter.
So
we've
had
casual
labor,
pools
and
cleaning
operations
and,
in
other
other
aspects
of
the
city
and
other
cost-saving
initiatives
as
well.
A
When
you
ask
the
workers,
the
people
who
do
the
job,
what
is
the
best
way
to
do
the
job
they
they're
there
that,
where
the
rubber
meets
the
road,
what
works
and
what
doesn't
work
and
in
terms
of
in
terms
of
the
the
talk
sees
talks
that
were
supposed
to
have
happened
with
the
workers
in
the
workplace?
I'm
not
certainly
aware
of
them,
so
that
they
may
have
happened.
That
may
have
been
initiated.
I'm,
not
aware
that
that
was
initiated.
A
What
I
would
like
to
say
is:
we've
got
a
lot
of
experience.
We
have
the
abilities
to
to
give
good
input
to
the
city
and
help
them
develop
strategies
to
deliver
the
services
in
the
most
efficient
and
most
cost
effective
way
and
value
added.
I.
Think
that's
what's
been
overlooked
here
and
you
know
I
find
it
strange
that
you
know
we.
We
were
not
part
of
that
process
and
I.
Think
that's
that's
frustrating
from
our
perspective.
That's
very
frustrating.
A
We
we
saw
the
report
on
the
website
and
that's
what
I
looked
at
and
it
was
it
was
frankly
it
took
me
back
a
bit
because
I
think
that,
had
we
had
the
opportunity
to
work
with
the
departments,
as
we've
had
a
history
of
doing
in
the
past,
we
have
a
good
working
relationship
with
Kevin
and
his
staff,
and
we
certainly
are
adverse
to
continuing
that
relationship
and
sitting
down
and
working
on
these
initiatives.
So.
A
B
B
A
A
Kosan
in
the
preparation
of
the
report
to
the
chair,
not
specifically
about
this
report,
but
I
would
say
that
I've
had
discussions
with
mr.
Madden
about
the
Auditor
General's
report.
He
was
keenly
aware
of
the
direction
of
the
Auditor
General
indicated
that
we
would
be
following
the
same
process
and
I
would
also
say
that
the
service
review
process
is
a
very
public
process
that
was
made
public
when
Council
adopted
it.
So
unfortunately
I'll
say
yes,
maybe
I
should
have
I
did
give
them
a
heads-up
prior
to
the
report.
A
A
A
So
one
of
the
underlying
points
in
this
report
is
that
we
not
exceed
our
standards
anymore,
that
I
understand
our
standard
7
we're
going
to
keep
it
at
7,
but
the
reality
was-
and
maybe
you
can
confirm
this
for
me
in
many
instances
we're
actually
sending
the
plow
out
of
5
centimeters
and
that's
what
you're
talking
about
when
you're
talking
about
exceeding
city
standards?
Is
that
right.
B
A
A
A
I
think
the
way
we
gun
in
the
past
is,
as
Larry
indicated,
was
when
we,
when
the
opportunities
presented
themselves,
we
went
through
a
service
improvement
initiative.
We
identified
in
working
groups
potential
areas
to
look
at
and
when
we
did
that,
we
actually
worked
with
the
employer,
looked
at
the
castings
and
put
together
proposals
to
save
money
and
that
process
is
still
underway
in
other
areas.
We're
still
doing
it.
So
that's
the
way
it's
been
done.
It
hasn't
been
done
through
a
formal
bid
process.
A
A
B
B
My
understanding
is
that
we
do
generally
go
around
five
centimeters
on
classifications,
two
three
and
four,
but
that
we
don't
know
classified
depending
on
the
situation
if
you're
going
to
go
too
far,
that
by
freezing
and
you
deploy
the
based
on
the
the
conditions
you
can
see
snow,
that's
going
to
continue
over
a
cycle
the
best
to
get
out
of
them
and
try
to
get
a
run
ahead
of
it
and
do
that.
So
it's
not
so
cut
and
dry.
That's.
B
The
other
thing
I
wanted
to
speak
to
mr.
madness,
made
a
comment
about:
there's:
no
what's
and
we're
not
and
snowpack
how
he
creates
ruts
in
the
road
I'm
just
unclear,
I,
don't
think,
there's
any
solution
step,
because
whether
you
do
at
7
8,
9
or
10
centimeters.
You
showed
me
at
those
ruts
and
on
snowpack
conditions.
B
So
unless
you
go
out
and
plow
at
zero
senators,
has
your
trigger
point
I,
don't
think,
there's
actually
a
big
difference
in
how
your
ruts,
oh
yeah,
I,
realize
that
we
have
a
motion
here
and
we're
gonna
stay
with
the
7
centimeters
I'm,
just
talking
to
it
just
for
for
fun
because
their
reports
before
us,
but
but
just
what
you
know
in
because
you
did
so
using
the
reference
that
Ted
same
leaders
might
make
it
worse
than
7.
When
it
comes
to
snowpack.
A
As
I
understand
it
from
my
operator's
is
that
you
know
the
longer
it
stays
on
the
road.
The
more
cars
go,
the
more
packed
it
becomes.
Then
it
becomes
more
difficult
to
get
rid
of.
Ultimately,
we
put
a
lot
of
emphasis
into
salt
controls
as
well,
and
that
helps
there's
a
lot
of
salt
management
goes
into
keeping
the
roads
bare
and
making
sure
that
you
don't
get
that
build-up.
A
The
trucks
and
I'm
not
specifically
knowledgeable,
but
the
costings
of
all
the
equipment,
but
I
believe
that
the
the
salt
technology
that
goes
on
these
trucks
is
something
in
the
neighborhood
of
a
quarter
million
dollars,
and
you
know
that's
that's
something
that
the
contracted
fleet
doesn't
have.
Not
all
some
of
the
contract
would
fleet
may
have
that,
but
not
all
the
contracted
flea.
Does
that
and
that's
there's
environmental
implications
with
salt
as
you're
aware,
so
we
do
try
and
I
know.
A
There's
a
great
deal
of
effort
goes
into
salt
management
and
keeping
that
center
bare
and
stopping
that
wrote
that
pact
so
the
longer
that
pact
stays
on
the
road,
the
more
intensity
you
have
to
put
on
to
get
it
off.
The
road,
that's
my
understanding
and
I
know
you
might
be
able
to
speak
to
that
as
well.
That's
my
understanding,
sorry.
B
Something
else
I
know
we
speak
in
there
that
today
the
consultations
that,
when
I
know
when
I
first
read
the
report,
I
brought
it
straight
to
you
to
the
guys
I
work
with
next
door
to
me
in
North,
Court,
stop
to
them
and
get
their
opinions
on
what
actually
gave
him
a
few
days
to
look
at,
and
they
got
back
to
me
with
some
some
comments.
No,
they
had
told
me
that
they
personally
met
with
KPMG,
so
KPMG
did
go
out
and
meet
with.
B
These
are
Road
supervisors
that
in
my
area
that
there
she
personally
met
TMG
I
personally,
think
that
it
would
be
probably
better
if,
if
it
had
been
management
than
met
with
them,
that's
that's
because
sometimes
we
deal
with
itself
that
you
don't
necessarily
know
what
the
consultants
looking
for,
but
nonetheless
our
staff
did
in
fact
meet
with
with
KPMG
that
I
know
of.
But
would
you
be
surprised
to
know
that
they
actually
support
the
ten-centimeter
threshold?
These
are
people
actually
have
they're
doing
the
job.
A
B
Know
I
haven't
previous
with
then
we
we
stuck
to
the
facts,
the
situation
and
went
on
how
things
could
be
made
better.
Anyone
not
and
I
think
that
the
one
concern
I
had
was
actually
the
reverse
roberts,
but
certainly
on
the
7:00
to
10:00.
They
actually
had
little
to
no
issue
with
it.
Oddly
enough,
but
I
think
to
answer
your.