►
Description
Disability, Access and Inclusion Advisory Committee, meeting 14, March 21, 2017
Agenda and background materials:
http://app.toronto.ca/tmmis/decisionBodyProfile.do?function=doPrepare&meetingId=12348
Meeting Navigation:
0:07:39 - Call to Order
Agenda Items:
0:12:51 - DI14.1 - Chair's Report (Ward All)
0:24:35 - DI14.2 - Effectiveness of the Redesigned Utility Bill (Ward All)
1:01:55 - DI14.3 - Canada 150 Celebration (Ward All)
1:04:49 - DI14.4 - Employment for Persons with Disabilities at the City of Toronto (Ward All)
1:22:26 - DI14.5 - Name of the Disability, Access and Inclusion Advisory Committee (Ward All)
B
Good
morning,
everyone
welcome
to
meeting
number
14
of
the
disabilities
access
and
inclusion
Advisory
Committee.
We
would
like
to
begin
this
meeting
by
acknowledging
that
we
are
meeting
on
the
terror
today
on
the
traditional
territory
of
the
Mississauga's
of
a
new
credit
first
nation,
the
holder
Shawnee
and
the
Huron
when
dad
and
home
to
many
diverse
indigenous
peoples.
B
D
B
Jackson
from
Revenue
Services,
Division,
okay,
wonderful,
thank
you
very
much.
Can
I
have
a
are
there
any
declarations
of
interest
under
the
municipal
conflict
of
interest
act
up,
please
indicate
so
seeing
none
we'll
move
along
can
I
have
someone
to
move
the
adoption
and
confirmation
in
the
minutes
from
February
8
2017
our
meeting
I
see
Darrin's
hand.
Thank
you
and
all
those
in
favor
we
adopted
that
none
opposed.
We
do
have
the
agenda
as
printed
on
the
goldenrod
before
you.
Oh.
B
That's
now
before
us
on
the
agenda
and
I'll
clarify
that
in
a
minute
item
number
fourteen
point
to
the
effectiveness
of
the
redesign
utility
bill.
We're
gonna
hold
that
for
a
staff
presentation
which
will
begin
shortly.
Item
number
three:
that's
14.3,
there's
a
Canada
150
celebration
and
we
have
a
litter
a
letter
here
from
the
communications
working
group
and
I
want
to
know.
If
anybody
would
like
to
hold
that,
or
should
we
just
adopt
the
recommendations
in
the
letter?
I
know
that
Terry
woodland
would
like
to
speak
to
that
and
again
sit
in
the
census.
B
B
Item
number:
four:
that's
14.4
employment
for
persons
with
disabilities
at
the
City
of
Toronto.
This
is
a
letter
from
Wendy
porch
on
behalf
of
the
employment
working
group
Wendy.
Would
you
like
to
hold
down
this
item?
Did
you
want
to
speak
to
it?
Okay,
so
we'll
come
right
back
to
that
and
then
item
number
five
14.5,
the
name
of
the
disability,
access
and
inclusion,
advisory,
mitii
I'm
sure
we're
gonna
have
a
discussion
on
this
one
Monica.
B
Thank
you
very
much
for
your
letter
and
we
will
hold
that
down
for
you,
so
I'm
just
going
to
go
back
to
the
top
of
the
agenda
and
provide
with
the
to
you,
the
chairs
report
and
then
I'm
gonna
call
upon
the
working
groups
and
I
think
the
working
groups
would
have
organized
themselves
and
appointed
a
lead
person.
Who
is
probably
going
to
provide
us
a
few
remarks
if
your?
If
your
item
is
on
the
on
the
actual
agenda,
you
can
say
we'll
get
to
that
as
we
move
through
the
agenda.
B
Councillor
Ainsley
at
the
executive
committee
moved
an
additional
motion
to
request
staff
to
move
ahead
with
changes
to
improve
accessibility
in
committee
rooms,
1
2,
3,
&
4,
and
he
what
he
asked
that
this
be
done
in
advance
of
the
full
report
on
the
multi-year
accessibility
plan.
I
can
share
with
you
that
I
know
that
the
the
City
Clerk's
office
was
trying
to
do
that.
B
Work
I
think
what
councillor
Ainsley
did
was:
make
the
process
much
more
public
and
give
staff
very
clear
direction
that
this
should
not
wait,
but
I
do
know
that
they
were
already
working
on
it.
So
it's
not
something
that
was
a
matter
of
new
new
initiatives.
It's
just
a
matter
of
a
seller
rating.
It
and
I
just
want
to
speak
to
item
12
point
4,
which
took
place
in
and
two
meetings
before,
and
this
was
the
item
that
was
on
the
agenda
called
the
bylaws
and
policies
for
encroachment
on
the
right-of-way.
B
So
the
intention
was
to
find
some
clarity
and
to
find
a
way
to
regulating
it,
so
that
we're
not
left
with
enforcement
on
whims
or
perhaps
in
different
standards
across
the
city,
taking
into
consideration
the
needs
of
the
businesses,
as
well
as
the
needs
of
people
with
diverse
needs,
who
need
to
use
the
sidewalks
and
right-of-ways
so
that
report
we
have
made
that
requests.
The
reason
I
bring
this
up
to
you
again,
even
though
that
request
has
gone
in
is
largely
because
you
may
have
heard
in
the
media
about
another
conflict
that
has
arisen.
B
The
one
that
are
initiated.
This
particular
request
was
regarding
the
signs
restaurant.
We
now
have
another
situation
that
has
emerged
in
ronsis
ville
and
I
think
we
want
to
find
a
way
forward
that
will
provide
clarity
for
everyone
and
a
consistent
application
and
a
method
of
approach
approaching
that
situation.
And
then,
of
course,
though,
the
working
group
support
I
just
want
to
report
back
as
I
know
that
we've
had
individual
conversations
and
Melissa
has
has
tried
to
provide
additional
supports
for
the
working
groups.
B
There
was
a
request
at
our
last
meeting
that
a
conference
call
line
be
available
for
day
act
working
members
so
that
they
could
use
to
facilitate
their
eating's.
We
spoke
to
the
City
Clerk's
office
and
we
also
reached
out
to
the
equity
diversity
in
Human
Rights
office
and
asked
them
for
a
conference
call
line
that
can
be
used
by
the
different
working
groups.
B
We
were
told
that
no
available
instrument
was
was
going
to
be
made
to
accommodate
our
working
group
so
for
now,
until
we
find
a
more
permanent
solution,
working
groups
are
welcome
to
use
my
office
line
until
there.
There
is
another
solution,
so
we
will
try
to
help
initiate
those
calls
during
office
hours
between
9:00
to
5:00.
It's
the
meeting
happens
in
evening
time.
We'll
also
try
to
to
make
that
happen,
but
as
long
as
it
doesn't
conflict
with
us
using
the
conference
line
for
a
different
meeting.
B
So
therefore,
if
you
need
the
working
groups
need
a
conference
call
line,
we
will
use
our
conference
call
line
temporarily
until
we
find
a
more
permanent
solution
from
there
from
the
City
Clerk's
office.
If
you
contact
an
email
Melissa,
you
all
know
who
she
is
at
least
3
days
in
advance.
Then
we
will
do
everything
we
can
to
make
sure
we
can
fit
you
into
the
schedule
and
we
will
have
a
staff
person
from
my
side
to
set
up
that
call
and
and
make
that
happen.
B
So
it's
not
perfect,
but
it's
the
best
that
we
can
do
right
now
and-
and
so
that
concludes
my
chairs
report-
can
I
get
it
I
move
that
we
accept
my
chairs
report.
Thank
you
very
much.
Martin,
we'll
move
that
great
okay.
So
now
we're
gonna
get
to
the
working
groups,
hang
on
tight
you're.
Next
we
have
the
communications
working
group
who
would
like
to
speak
from
that
working
group
who's.
The
lead
is
that
hi
Darren,
Darren
I
believe
you
also
have
an
item
on
the
agenda.
Yes,.
F
F
Well:
yeah:
okay:
the
communications
working
group
met
on
January,
20th
and
February
14th
at
our
January
meeting.
We
reviewed
the
consultation
questions
that
Nicole
sent
us
I
believe
in
relation
to
the
multi-year
accessibility
plan
and
the
forthcoming
accessibility
policy,
and
we
provided
Nicole
with
some
additional
questions
related
to
information
and
communications.
F
At
that
meeting,
we
also
established
the
working
groups
mandate,
which
is
to
review
any
programs
policies
or
nish
or
initiatives
within
reason
being
produced
by
staff
that
relates
to
information
and
communications
and
to
bring
forth
any
information
and
communications
related
issues
to
Dayak
when
deemed
necessary.
With
an
appropriate
recommendation
for
resolution
at
our
February
14th
meeting,
we
established
our
meeting
schedule
for
the
rest
of
the
year
and
we
had
developed
some
additional
questions
which
were
sent
to
Nicole
for
response
and
going
forward
we'll
be
establishing
our
working
plan
for
the
remainder
of
the
year.
B
Thank
you
very
much
Darren
for
that
report
and
just
as
a
reminder
for
those
who
are
in
the
committee,
the
members
of
the
communication
working
group
is
Yin
Darren,
of
course,
in
Rehema
and
Stephanie.
Thank
you
very
much
for
that
good
work.
It
sounds
like
you
guys
are
really
plotting
away,
so
our
next
working
group
is
and
I'm
gonna
take
we're
gonna
receive
all
the
reports
at
the
same
time
that
our
next
working
group
is
the
employment
working
group
and
I
believe
there
is
a
lead
Wendy.
B
E
You
so
our
report
is
very
similar.
We
do
have
an
item
on
the
agenda
that
all
speak
to
in
more
detail,
but
this
is
to
let
everybody
know
the
employment
working
group
met
at
the
meeting
in
attendance.
Were
all
committee
members,
so
that's
Monica,
Yen,
myself,
Victoria
and
Tom.
We
also
discussed
our
mandate
at
the
meeting,
so
we
see
the
committee
as
having
a
responsibility
to
delve
a
bit
deeper
into
employment
issues
and
to
strategize
and
help
to
move
forward
on
those
issues.
Three
reports
back
to
the
larger
committee
here.
E
We
did
also
establish
our
schedule,
at
least
for
the
next
three
two
meetings:
next
two
meetings,
but
largely
we're
also
looking
for
responses
from
the
city
on
our
item
to
be
able
to
establish
how
we
want
how
often
we
want
to
meet
what
our
next
steps
are.
I
am
the
chair
of
the
committee.
The
vice-chair
is
Monica
for
the
record
and
I'll
speak
a
little
bit
more
to
our
item.
As
it
comes
up
in
the
agenda,
Breen.
A
I'm
part
of
the
Housing
Group
Terri
Lynne
is
part
of
the
Housing
Group
and
Rehema
and
unfortunately,
we
have
not
all
yet
met
together.
Teri,
Lynne
and
I
have
had
some
conversations
and
some
emails
with
respect
to
work
that
was
started
in
the
last
committee
from
the
last
housing
group.
Terry
Lynn
was
a
part
of
that
so
she's
put
together
a
one-pager
on
some
of
the
initiatives
that
were
started.
B
Thank
you
very
much
and
I
recognize
I
actually
have
a
note
from
teri
Lynne
who,
which
I
think
is,
is
her
report.
So
she's
asked
that
I
read
that.
So
thank
you
for
the
comments.
I'm
just
gonna
supplement
it.
The
housing
working
group
held
brief
electronic
meetings
on
the
19th
and
20th
of
March.
We
review
the
past
history
of
the
working
at
the
housing
working
group
committee
and
discussed
a
future
directions
of
the
subcommittee.
B
We've
decided
that
the
need
for
accessible
shelters
in
the
city
Toronto
is
great
and
we
would
like
to
ask
that
have
shelter.
Housing
supports
an
administration,
be
invited
back
to
a
future
committee
meeting
to
deliver
an
update
today,
act
on
the
progress
of
accessibility
in
shelters,
as
well
as
plans
that
have
been
developed
as
to
providing
attendant
care
to
those
who
need
it
within
the
shelter
system.
The
city
last
gave
a
presentation
about
some
accessibility
plans
for
city
shelters
in
April
2016,
and
they
agreed
that
at
that
time
they
would
give
an
updated
report.
B
We
further
invite
day
act
members
to
submit
concerns
and
ideas
to
the
housing
working
group
as
they
may
arise
and
Terri
Lynn
who's.
Not
here
asked
also
that
I
read
this.
This
quick
remark
on
her
behalf
about
some
other
matters.
She
wanted
us
to
know
that
she
fully
supports
in
Browns
emotion
regarding
the
can
of
150
celebrations
and
she
also
wanted
to
share
the
Canada.
B
150
celebrations
are
resisted
by
many
indigenous
communities,
given
the
deep
and
entrenched
history
of
anti
indigenous
racism
and
colonialism
in
Canada,
and
any
conversation
with
Canada
150
events
need
to
occur
occur
with
the
acknowledgement
of
historical
and
settler
colonial
relations
in
Canada.
So
those
are
her
remarks
for
another
item.
I
just
realized
that
that's
what
it
was
so
can
we
hear
from
the
Transportation
working
group.
B
Martin
councillor
Davis,
Terri,
Lynn
and
Monico
Winkler.
Did
you
folks
meet?
Did
you
have
a
chance?
No
okay,
so
we
can
pass.
Maybe
and
we'll
have
you
come
back
at
the
next
meeting,
then,
okay,
great
those,
are
all
wonderful
reports.
Thank
you
very
much.
I
know
we
didn't
have
a
lot
of
time
between
our
last
meeting.
You
meeting
for
the
working
group
and
now
us
meeting
again,
but
for
those
who
did
get
together
to
do
some
work.
I
think
we're
off
to
a
great
start.
B
E
B
H
Thank
you
and
good
morning,
madam
chair
and
members
of
the
committee
I'm
very
happy
to
be
here.
My
name
is
Casey
Brendan
I
am
the
director
of
revenue
services
for
the
City
of
Toronto
and
Revenue.
Services
is
the
division
that
issues
property,
tax
bills,
utility
bills,
collects
municipal
land,
transfer
tax
revenue
and
collects
parking
ticket
revenues.
I
am
joined
today
by
Sarah
Jackson,
our
supervisor
in
policy
and
legislation
unit
and
we're
here
to
report
on
Toronto's
new
utility
bill.
H
We
were
previously
before
at
at
that
time
the
disability
issues
committee
in
July
of
2014
June
June
of
2014,
and
we
agreed
that
we
would
report
back
to
this
committee
after
a
year
following
the
implementation
of
the
new
utility
bill.
So
the
new
utility
bill
was
launched
in
January
2016
and
we're
here
now
to
report
on
the
effectiveness
of
the
bill.
So
I
have
a
presentation
here:
I
will
walk
you
through.
If
you
have
questions
we're
happy
to
answer
your
questions.
H
So
again,
the
utility
bill
was
born
from
a
motion
that
was
adopted
by
Toronto
City
Council
in
November
2012,
and
that
motion
asked
that
staff
review
the
city's
current
utility
bill
to
provide
greater
clarity
and
put
some
information
that
allowed
a
comparison
of
someone's
water
consumption
to
average
usage
and
additional
information
and
tools.
That
would
allow
customers
and
consumers
to
track
their
consumption
and
to
look
at
accessibility
considerations,
including
larger
type
and
the
use
of
pictographs
and
other
information.
H
H
And
in
designing
the
new
utility
bill,
we
looked
at
a
number
of
design
considerations
and-
and
they
were
all
aimed
at
making
the
bill
clearer,
easier
to
read
easier
to
understand,
and
so
we
looked
at
using
graphics
where
the
old
bill
had
not
used
graphics
and
colors
and
icons
so
that
it
would
be
easy
to
see
which
part
dealt
with
water
billing,
which
part
dealt
with
solid
waste.
Billing
and
I
should
mention.
The
utility
bill
is
a
bill
for
both
water
usage
consumption
sewer
and
for
solid
waste
billing.
H
So
the
new
bill
also
includes
usage
information
for
water
and
the
use
of
graphics
for
clarity
to
actually
show
consumption
in
a
graphic
form
that
makes
it
easier
for
people
to
understand.
We
also
employed
larger
fonts
for
readability
and
for
compliance
with
the
AODA
that
requires
a
minimum
10-point
font
for
printed
material
and
simple
billing
summaries,
where
it's
easy
to
see
from
the
very
first
page
of
your
bill.
What's
your
total
water
charge?
What's
your
total
solid
waste
charge?
What's
the
total
bill
amount?
H
It
was
designed
again
with
clarity
in
mind,
and
so
it
includes
your
bill
now
includes
a
summary
of
the
charges,
as
I
said:
water
utility,
water
and
solid
waste.
Rather
in
the
total
it
indicates
payments
that
have
received
the
amount
of
your
last
payment.
It
identifies
the
balance
if
there
is
any
balance
outstanding
or
balance
owing.
It
includes
a
breakdown
for
water
and
sewer
separately
and
for
solid
waste
separately.
It
clearly
identifies
the
total
amount
due
and
it
identifies
the
total
amount
due
if
you
pay
to
get
the
early
payment
discount.
H
The
bill
also
features
simplified
billing
calculations,
and
so
we
were
very
careful
in
designing
the
bill
to
make
it
clear.
In
most
cases,
water
consumption
is
charged
by
your
actual
consumption
multiplied
by
a
rate,
and
so
we've
made
it
clear.
You
can
actually
see
that
multiplication,
your
consumption
for
that
period,
multiplied
by
the
water
rate
for
solid
waste.
It
is
the
number
of
days
in
the
billing
period
so
for
water
and
sewer
seri
services.
H
The
bill
identifies
the
billing
period
at
the
start
and
end
date
for
the
billing
period,
the
meter
readings
at
the
start
and
the
end
of
the
billing
period.
The
number
of
days
in
the
billing
period,
total
consumption
total
amount,
do
that's
for
water
and
sewer
and
for
solid
waste.
We
show
the
billing
period
again
start
and
end
dates.
We
show
the
amount
charge
based
on
the
size
of
bin
that
you
have.
We
show
the
rebate
amount
that
is
applied.
H
The
city
applies
a
rebate
for
solid
waste
collection
and
we
show
the
total
amount
due
and
the
slide
in
front
of
you
now
is
a
simple
bar
graph.
This
is
customer
specific
information
that
we're
able
to
put
on
the
utility
bill.
It's
a
bar
graph,
showing
consumption
based
on
the
current
bill
period
and
three
preceding
bill
periods.
So
you
can
see.
H
H
The
in
terms
of
accessibility,
again,
the
utility
bill
we
were,
we
were
anxious
to
make
sure
that
the
availability
of
these
accessible
formats
was
made
known,
and
so
the
utility
bill
on
the
front
of
the
bill
and
on
the
reverse
of
the
bill,
identifies
that
this
bill
is
available
in
accessible
formats,
and
we
provide
information
on
how
to
reach
the
city.
To
advise
that
you
would
that
you
would
request
the
bill
in
a
different
format.
H
Again,
as
I
mentioned,
the
utility
bill
brochures
have
been
and
will
continue
to
be
made
available
in
large
print
on
the
city's
website.
So
if
you
get
the
bill
in
the
mail
and
and
it's
unreadable
because
the
prints
is
too
small,
a
large
print
version
is
available
on
the
city's
website
and
the
large
print
for
the
bill
itself
features
a
minimum
font
size
of
twelve
points,
but
it
can
be
produced
in
any
size
depending
on
a
customer's
stated
need,
and
we
have
examples.
We
brought
examples
with
us
of
what
a
large
print
font
looks
like.
H
In
terms
of
printing,
we
dealt
with
print
vendors
so
that
we
are
actually
able
to
use
smart
messaging
on
specific
bills,
and
so
the
messaging
that
appears
on
the
utility
bill
actually
is
specific
to
your
property,
your
account.
So
if
you,
your
account
is
overdue.
You
get
a
specific
message
that
says
your
account
is
overdue.
If,
if
your
billing
is
based
on
an
estimated
billing
rather
than
an
actual
meter
reading,
it
will
identify
that
as
well.
H
We
also
went
to
standardized
formats
in
terms
of
bill
size,
it's
it's
a
regular
legal
size,
page
eight
and
a
half
by
fourteen,
which
makes
it
easier
for
printing
and
reproduction
and
for
non-critical
messages
or
corporate
messages
or
additional
information.
We
use
the
brochure,
so
the
bill
is
simply
the
billing
information.
H
Beyond
the
bill
itself,
we
are
improving
and
have
been
improving
access
to
utility
information
so
that
customers
we've
introduced
an
online
utility
account
lookup.
So
the
customers
can
actually
go
online
and
they
can
see
the
same
information
that
appears
on
the
bill.
They
can
see
their
account
status,
their
account
balance,
any
overdue
amounts.
H
You
can
find
out
your
next
payment
due
date
and
you
can
find
out
billing
and
payment
details
that
has
been
very
successful
in
terms
of
customers
instead
of
calling
they
can
now
go
online
and
they
can
actually
see
that
information
for
themselves,
you're,
looking
at
your
utility
account,
and
so
it's
it's
a
secure
site.
You
have
to
enter
information
that
identifies
you
as
a
user,
but
it's
been
very
helpful
in
putting
that
information
out
there.
People
can
can
self-serve
for
that
information,
and
more
recently,
we've
launched
an
online
tax
and
utility
certificate.
H
You
you
use
a
tax
and
utility
certificate,
usually
when
you're
selling
a
property
lawyers
request
these
at
a
sale
of
a
property,
it
tells
you
how
much
water
is
consumed
and
what
the
bill
amount
is
up
until
the
date
of
sale,
and
so
this
is
now
instead
of
a
manual
process.
This
is
now
online
most
of
the
legal
community
when
they
require
these
certificates
have
gone
online,
to
request
it
and
receive
it
and
and
that's
certificate
instead
of
a
five
to
ten
day.
Turnaround
is
usually
available
within
two
to
two
business
days.
Now
that.
H
H
We
have
we,
we
do
offer
Braille
format.
So
if
a
customer
wishes
their
bill
in
Braille,
we
can
provide
that
we've
had
very
limited
requests
for
Braille
to
date,
because
usually
another
machine,
readable
format
is
available.
But
if
a
customer
has
stated
that
that
is
the
preference
we
are,
we
are
producing
bills
in
Braille
and
we're
developing
vendor
that
can
produce
these.
If
we
have
more
requests,
we
have
a
vendor
that
will
produce
these
in
Braille.
E
Just
wondering
about
the:
how
do
customers,
let
their
preferences
be
known?
Is
it
that
they
call
you
and
they
tell
you,
can
they
email
you
and
also
in
particular,
I'm
wondering
about
people
within
the
deaf
community
and
how
they
would
express
their
preferences
around
what
they
would
like
as
a
bill?
Okay,.
H
C
Wanna,
thank
you
for
all
the
work
that's
been
done
on.
This
has
been
incredible
and
made
great
strides
just
to
follow
up
to
Wendy's
question
about
the
deaf
unity.
If
someone
wanted
to
have
the
bill
explained
or
go
through
it
in
American
Sign
Language,
do
you
have
that
capability
or
do
they
have
to
get
their
own
interpreter
to
communicate
with
you?
C
H
B
C
I'm,
just
wondering
just
food
for
thought:
is
there
capability
of
putting
on
your
online
information
even
just
a
sign
language
version
of
just
the
explanation?
You've
just
given
us
about
walking
someone
through
the
bill,
because
that
do
you
have
that
capability
to
do
that
and
then
it's
it's
there
as
someone
using
ASL
can
go
in
and
click
on
the
ASL
button
and
have
the
bill
explained
generically.
H
C
H
And
that's
certainly
something
that
we
would
consider.
As
as
I
said,
we
would.
We
would
contract
out
for
that
service
for
somebody,
and
they
would
be
able
to
give
an
an
overview
of
what
the
bill
that
utility
bill
contains,
wouldn't
be
able
to
give
specific
details
as
to
your
bills,
but
certainly
about
how
to
request
for
services
or
where
to
go
for
additional
information.
Yes,
that
that
could
be
made
available
through
the
city's
website.
A
H
Yes,
thanks
for
your
question:
yes,
we
are
our
property
tax
bill
also
has
messages
for
accessibility,
and
so
we
can
produce
a
property
tax
bill
and
the
brochures
that
accompany
the
bill
in
accessible
formats,
and
we
have
done
that.
We
have
received
requests
and
again
once
the
request
is
received,
its
recorded
in
our
system
and
subsequent
bills
would
be
generated
based
on
that
customers,
preference,
okay,.
A
H
A
H
A
A
H
E
H
H
Rfp
request
for
proposal
for
print
services
that
will
include
electronic
billing
services,
and
so
we
hope
to
be
able
to
offer
the
city's
own
version
of
an
electronic
bill
format
and
at
that
time,
and
that's
that's
still
a
year
or
two
away,
but
at
that
time.
Yes,
we
would
certainly
consider
that
anything
we
sent
electronically
is
accessible
or
PDF
tagged.
H
A
B
Any
other
questions
actually
I
have
a
question.
Casey
I
want
to
understand
when,
when
comments
when
you
said
that
there's
a
or
actually
I
think
when,
when
it
was
described
that
you
don't
have
a
fully
digitized
invoice
for
the
utility
bill
or
the
tax
bill,
yet
property
tax
bill
and
that
it's
in
progress.
H
The
the
bill
that
goes
out
now
electronically,
if
the
question
was
electronic
billing,
is
a
PDF
document
and
that's
what
we
send
to
Canada
Post
to
deliver
via
e
post.
What
we're
contracting
for
is
the
service
of
a
new
print
vendor
the
people
that
print
our
bills
will
also
host
an
electronic
billing
service
that
will
produce
electronic
bills
because
we
find
we
found
the
take-up
for
Canada.
Post
has
been
disappointing
in
that
we
would
have
thought
more.
People
would
be
interested
in
receiving
their
bill
electronically.
H
We
think
if
we
sent
out
our
bill
electronically,
we
would
have
an
increased
demand
for
that.
Your
question
was
about
the
timing.
Sorry,
your
question
about
the
timing.
So
our
RFP
for
print
services
is
going
out
this
year
this
year,
and
so
we
would
hope
to
have
a
supplier
in
place
for
sometime
in
2018,
and
so,
if,
if
it
could
be
launched
in
2018,
that
would
be
our
priority
and.
H
B
The
difference
between
what
the
vendor
doing
and
as
a
third-party
supplier
and
the
city
doing
it
what's
the
advantage,
because
you're
already
struggling
with
it
and
about
to
send
out
a
contract
to
have
somebody
else,
do
it,
but
are
you
measuring
uptake?
Is
it
going
to
be?
How
will
you
measure
success.
H
The
well
it
was
certainly
on
uptake
would
be
a
measure
of
success.
Our
thoughts
surrounding
having
this
service
provided
by
an
external
service
provider
is,
we
can
get
there
and
have
an
electronic
billing
far
sooner
than
we
could.
If
we
tried
to
do
it
internally,
because
we
would
be
working
with
the
city's
corporate
int
Department
to
produce
a
bill
in
electronic
format,
we
know
that
there
are
vendors
that
do
this
now
for
other
utility
companies
like
hydro.
That
could
provide
this
as
a
as
a
service,
probably
faster
and
sooner
and
cheaper
than
we
could.
H
H
We
would
still
be
producing
the
bills,
I
mean
we,
we
are
a
print
vendor.
We
simply
prepare
the
information
and
send
the
billing
information
to
our
print
vendors
right
now.
The
bills
that
are
received
in
hardcopy
are
printed
and
mailed
through
an
external
company
which
prints
and
mails
the
bills
based
on
information
they
get
from
us
in
the
case
of
e
billing.
It
would
be
the
same
thing:
they
would
get
the
billing
information
from
us.
H
B
My
question
was:
does
that
mean
that
you'll
you
will
no
longer
be
providing
that
service
besides
the
data
collection,
because
what
I'm
hearing
is
that
the
City
of
Toronto
controls
and
collects
and
maintains
the
data,
and
then
we
outsource
that
and
then
sort
of
printer
there's
a
company
for
to
print,
and
then
there
now
be
very
soon
or
RFP
rewarded
to
a
company.
That's
going
to
manage
the
electronic
communication,
correct!
Yes,
okay!
So
therefore
what
will
put
the
city
be
doing.
H
It
will
it
would
G.
Yes,
it
would
be
exactly
what
we
do
now
in
terms
of
we
compile
the
information
on
billing
dates.
We
extract
billing
data
and
we
send
it
to
a
vendor
either
to
produce
a
print
bill,
traditional
print
bill
or
an
electronic
bill,
and
so
that
is
very
similar
to
what
we
do
now,
even
for
electronic
billing
that
we
do
now
through
Canada
Post.
We
send
them
that
information
and
and
the
PDF
is
produced
to
send
to
Canada
Post.
So
our
operations
would
not
change.
H
G
It
prompted
a
question
for
me,
one
of
the
things
I
see
if
the
East
York
Civic
Center
people
who
line
up
because
they
want
personal
service
and
often
it's
because
they
have
questions
and
I'm
wondering
if
you're
doing
email
communication.
While
you
wouldn't
also
offer
some
service
to
accompany
the
e
bill
that
allows
questions
and
answers
if
it
were
done
in-house.
You
could
certainly
accommodate
that
kind
of
communication
as
well
or
is
all
communication
by
phone,
and
it's
always
going
to
be
by
phone
or
in
person.
No.
H
Accessible
by
phone,
we
have
a
Tier
two
call
center
to
handle
more
complicated
inquiries
and
our
presence
at
cash
counters.
Our
customer
service
counters
that
are
on
all
the
Civic
Center
locations
would
still
be
maintained,
and
so
we
don't
have
any
plans
to
change
the
way
that
we
operate
now
in
terms
of
how
we
have
we
serve
our
customers.
They
want
the
information
they
can
come
to
the
counter.
They
can
call
us
by
phone.
They
can
come
to
Revenue
Services
offices.
G
H
H
H
It's
it's
an
email
service
and
yes,
we
only
provide
the
information
to
the
customer
that
has
sent
us
the
inquiry,
but
I
think
your
question
was
once
a
customer
has
identified
that
they
would
like
to
receive
their
communications
electronically
by
giving
us
an
email
than
any
subsequent
communications
would
be
done
via
email,
so
we
send
out
a
utility
bill
on
a
regular
basis.
If
it's
not
paid,
we
send
an
overdue
notice,
and
that
goes
out
by
mail.
H
G
G
G
H
Was
there
the
most
of
the
feedback
and,
as
I
said
we,
the
report
identifies
that
most
of
the
feedback
that
we've
received
is
verbal
and
anecdotal
because
it's
received
generally
through
the
call
center,
and
so
when
people
call
to
say
you
know,
the
the
new
utility
bill
format
is
great.
That's
usually
a
comment
that
we've
received
via
telephone
and
so
it's
very
difficult
to
actually
measure
numbers
and
we've
had
we've
had
individual
emails
again.
There
are
sort
of
anecdotal
that
says
great
bill
greatly
improved
on
the
clarity.
H
No
and
the
other-
and
the
other
thing
we've
we
have
had
is
a
decrease
in
the
number
of
people
to
say:
I,
don't
understand
my
bill,
it's
confusing.
There
has
been
a
decrease
in
those
number
of
calls
and
those
calls
are
trackable
through
our
call
center.
If
you're
calling
to
say
don't
understand
my
bill.
G
B
You
thank
you
very
much
any
other
questions,
members
to
speak,
no
okay.
So
what
I'd
like
to
do
is
just
a
thank
staff
for
their
presentation.
I.
Think
that
just
given
the
time
line
over
the
the
the
review
and
the
the
modifications
and
the
redesign
in
the
utility
bill,
I
see
that
it's
a
constant
work
in
progress.
I
also
recognize
that
from
some
of
the
committee
members
questions
is
that
they're
still
perhaps
additional
work
to
be
done.
B
B
D
Thank
you.
It's
just
I.
We
hear
that
there
are
a
lot
of
hundred
one
hundred
and
fiftieth
anniversary
celebrations
going
on
for
those
with
sensory
and
another
disabilities.
We
don't
sometimes
get
the
information
as
readily
and
therefore
we
don't
participate
or
likewise
when
we
do
go
to
the
venue
or
try
to
participate,
then
again
the
communication
part
is
lacking.
D
So
my
motion
is
to
have
someone
from
the
city
to
come
and
explain
to
us
how
they
are
ensuring
that
all
these
festivities
are
going
to
be
accessible,
especially
in
the
Communication
and
Information
area,
because
I'm
not
made
surely
yeah.
Hopefully
they
will
be.
You
know
accessible
for
wheelchair
users
and
all
that,
but
just
to
even
know
what's
happening.
You
know
across
the
city
and
whether
when
we
get
there,
we
will
have
equal
access
to
what's
going
on.
D
B
You
know
I
could
read
the
motion
for
you
and
this
is
a
motion.
That's
being
moved
on
behalf
of
the
communications
working
group.
The
recommendation
reads:
the
I'm,
just
gonna
read
the
recommendation,
not
the
entire
letter
that
the
general
manager
of
economic
development
and
culture
be
requested
to
present
to
the
May
19
2007
teen,
meeting
of
the
disabilities
access
and
inclusion
Advisory
Committee
on
the
measures
taken
to
ensure
accessibility
has
city
funded
events
and
related
programming
planned
for
Canada
150
celebrations,
especially
in
their
communications
and
information
formats,
for
public
outreach,
publicity
and
participation.
B
Okay,
any
questions
of
the
movement
No,
pretty
straightforward,
I
think
we
can
certainly
have
the
general
manager
of
active
accommodate
that
request.
So
we
would
just
move
to
adopt
the
recommendations
and
the
report
and
ian
has
moved
that
all
those
in
favor
indicate
your
support.
Thank
you.
Okay,
great
and
I.
Think
I
just
want
to
bring
to
your
attention
the
remarks
that
were
I
read
earlier
on
behalf
of
Terri
Lynn,
asking
us
to
respect
our
or
the
indigenous
community
and
the
settler
colonial
relationships
that
still
exist
as
we
move
forward
to
the
150
celebrations.
B
E
E
So
if
it's
okay
with
you
I'll
just
go
through
them,
so
we
would
like
to
understand
the
current
representation
rates
of
employees
with
disabilities
within
the
City
of
Toronto
workforce
we'd
like
to
have
more
information
about
data
sources
that
track
disability
within
the
City
of
Toronto
workforce.
What
are
they
who
do
they?
What
do
they
measure?
This
in
particular,
was
something
that
was
discussed
at
our
meeting.
We
we
have
a
sense
of
a
range
of
different
kinds
of
data
sources,
but
we're
not
entirely
sure
how
they're
collected,
who
they
target,
what
they're
intended
to
do.
E
We'd
like
some
more
information
about
the
onboarding
process
for
employees
with
disabilities.
How
is
it
conducted,
and
also
the
accommodations
processes
for
employees
at
the
city?
How
do
they
work?
Can
we
have
a
little
bit
more
information
about
what
what
happens
in
that
process?
Are
there
issues
that
need
to
be
addressed
retention,
promotion
and
exit
of
employees
with
disabilities?
What
is
known
about
these
states
within
the
workforce
of
the
City
of
Toronto?
E
We
would
like
an
overview
of
some
of
the
programs
that
are
funded
by
the
city
of
Toronto
that
are
intended
to
support
the
employment
of
people
with
disabilities.
What
are
the
existing
programs?
How
do
they
work?
Who
do
they
target?
Who
are
the
partners
and
particularly
that
the
city
engages
with
on
joint
initiatives
related
to
disability
unemployment?
Are
the
initiatives
successful?
So
what
can
be?
E
What
can
be
told
to
us,
as
members
of
this
committee,
about
how
those
initiatives
work
and
how
they
measure
success
and
to
particular
initiatives
that
we
discuss
the
City
of
Toronto
job
fair
at
the
reference
library?
And
how
can
this
job
fair,
better
target
people
with
disabilities?
And
we
were
also
wondering
about
the
equity
summit
on
an
accessible
employment
that
was
held
before
my
time
actually
on
October
26th
2015?
What
were
the
follow-up
steps
that
came
out
of
that
initiative?
So
this
is
on
behalf
of
the
employment
working
group.
E
The
request
has
been
made
for
the
presentation
in
the
form
of
this
letter,
but
I
guess
I
just
wanted
to
speak
to
it
and
see
if
there
was
anything
from
the
larger
committee
that
you
think
it
needs
to
be
represented
here,
the
employment
working
group.
We
see
ourselves
as
a
subcommittee.
We
can
raise
some
of
these
issues
and
discuss
it
as
a
smaller
group.
But
ultimately
it
comes
back
to
the
broader
committee
for
input,
so
I'd
just
like
to
open
it
up.
For
that.
B
A
I
was
gonna,
say
to
maybe
see
what
kind
of
training
the
City
of
Toronto
staff
like
the
managers
to
receive
on
this
matter
and
the
other
one
also
would
be
I,
don't
know
if
this
is
already
being
done
or
not,
but
to
know
about
you
know
the
employees
that
city
staff
that
do
have
disabilities
like
how
do
they
feel
working
for
the
city
like
if
they
fee
face
discrimination
or
anything
along
those
lines
or
any
other
barriers.
I.
E
Think
those
are
both
excellent
suggestions,
so
one
being
what
is
the
training?
So
perhaps
we
can
amend
this
letter.
Is
that
possible
at
this
point
to
include
and
I'm
looking
around
at
committee
members
and
if
there's,
if
there's
any
objections-
and
we
can
talk
about
it,
but
I'd
certainly
be
open
to
amending
the
letter
to
include
inquiring
about
training.
The
managers
might
receive
around
equity
and
disability
issues
and
also
understanding
and
I.
Think.
Your
second
point
actually
speaks
to
maybe
some
of
the
data
sources.
E
B
Said
Janice
is
actually
jotting
down
the
the
requests.
I
think
she's
going
to
put
that
into
some
language
and
and
onto
the
screen
as
a
as
an
amendment
to
the
letter,
but
I
know
that
while
she's
preparing
that
and
getting
it
ready
for
the
screen
and
Nicole
would
also
like
to
just
I
guess,
give
us
a
point
of
reference
with
respect
to
the
requests
known
as
item
F
and
then
I
see
councillor
Davis's
hand
and
then
Joe's
hand.
Afterwards.
It.
C
Occurred
to
me
that
item
F
being
the
one
that
says
of
requesting
an
overview
of
programs
funded
by
the
City
of
Toronto,
intended
to
support
the
employment
of
people
with
disabilities.
If
you're
thinking
of
supports
that
are
provided
to
the
public,
then
it
would
be
a
request
to
a
separate
division.
So
you
may
need
to
request,
probably
as
a
separate
presentation,
because
the
topic
is
getting
bigger
and
bigger,
but
I
would
believe
that
that
might
be,
for
example,
Toronto
employment,
social
services.
C
E
I'm
trying
to
clarify
it
so
for
us
it
was
employees
within
the
city
of
Toronto,
so
it's
not
necessarily,
although
actually
I
think
it
is
about
what
are
the
existing
programs,
so
no
they
are
facing
sorry
Nicole.
They
are
facing
towards
the
public.
So
we're
wondering
we
were
talking
about
in
fact
not
understanding
the
range
of
programs
that
are
available
to
support
people
with
disabilities
in
terms
of
accessing
employment
in
this
context,
within
the
City
of
Toronto.
So
does
that
clarify
for
you
I?
E
Don't
think
necessarily
we're
talking
about
programs
in
in
this
discussion
that
support
people
with
disabilities
and
accessing
employment
elsewhere.
I
think
we
were
talking
about
employment
within
the
City
of
Toronto,
although
I
think
that
that's
probably
a
topic
that
we
might
want
to
talk
about
for
another
another
conversation,
another
presentation
does
that
help.
C
E
Putting
out
at
the
city
after
employment
and
then
I
think
what
we
would
like.
What
I
would
like
to
suggest
to
the
subcommittee
to
the
working
group
is
that
we
talk
about
the
second
at
our
next
meeting.
So
I
think
that
you're
right,
it
is
a
rather
large
topic,
I
think
if
we
start
by
looking
at
what
happens
internally,
that's
a
place
for
us
to
start
for
the
next
for
this
presentation
that
we've
requested,
but
certainly
I,
think
that
we
are
interested
in
in
the
other
piece
that
you're
talking
about
as
well.
E
B
Mr.,
just
to
clarify
and
I
wanted
to
I
know
that
I
heard
councillor
Davis,
providing
perhaps
a
wordsmith
solution,
but
can
we
read
the
entire
portion
of
F
with
the
inclusion
of
the
new
language?
Can
we
do
that
I
think
we're
there
we're?
Definitely
there
and
I
think
also
it's
be
helpful
for
Janice
as
well,
because
you
can
working
on
so.
E
G
Just
want
to
say,
I
think
it's
excellent
and
we'll
give
this
committee
a
good
snapshot
of
what's
going
on,
and
we've
been
waiting
for
years
to
get
a
good
result
out
of
our
internal
surveys
to
look
at
baseline
data
for
the
purposes
of
having
some
kind
of
an
women
equity
strategy
at
the
city,
and
it's
taken
a
very
very
long
time.
So
it
would
be
very
good
to
look
at
it
in
the
context
of
this
committee.
G
We
do
have
programs
of
various
kinds
that
we
work
in
partnership
with
other
agencies
and
that
we
fund
that
specifically
focus
on
providing
employment
opportunities
for
newcomers
in
particular
or
racialized
communities
and
I,
don't
know
whether
they're
so
profession
to
profession,
career
bridge,
Tver
or
various
other
partnered
programs
with
both
private.
It
gets
mostly
private
sector,
although
I'm
sure
with
some
of
our
nonprofit
agency
partners,
and
it
would
be
useful
to
understand
I
think
it'd
be
terrific
to
understand
whether
there
are
any
other
programs
that
help
us
to
provide
employment
opportunities
for
people
with
disabilities.
A
Maybe
part
of
F
could
also
include
specific
questions
around
students,
post-secondary
students
and
the
recruitment
of
post-secondary
students
and
the
other
thing
which
I
don't
know
if
it'll
fit
into
the
employment
aspect
or
not.
But
I
do
remember
a
couple
of
years
years
ago,
maybe
almost
10
years
ago
now
there
was
this
initiative
to
have
more
women
run
as
City
counselors,
and
so
there
was
like
these
mentoring
programs
right
for
that.
So
one
aspect,
I
know
it
doesn't
fit
into
him
me
being
doesn't
fit
into
employment
100%,
but
one
aspect
could
be
what
it.
A
B
G
B
C
I'd
like
to
comment
on
counselor
Davies
suggestion
about
the
disability
in
the
appointments
we
I
was
at
the
accessible
elections,
Advisory
Group,
meaning,
and
her
name
escapes
me
right
now-
I'm
really
mad
that
it
does.
But
anyway,
she
gave
us
a
presentation
on
that
with
some
figures
and
I
know
that
she's
interested
in
possibly
presenting
here
to
us.
So
that
is
part
of
the
thing
that
has
been
suggested.
It
was
sort
of
working
at
the
moment.
C
B
Okay,
so
thank
you
very
much.
I
know
that
the
Janice
is
actually
prepared.
A
couple
of
motions
which
I
will
get
to,
but
I
want
to
just
speak
to
the
fact
that
we've
now
got
a
couple
of
emerging
issues
have
come
out
of
this
discussion.
One
is
around
civic
appointments
and
one
and
the
other
one
is
about
encouraging
greater
civic
engagement
within
diverse
communities.
B
I
wonder
if
we
can
table
that,
perhaps
as
additional
work
for
the
communications
working
group
and
maybe
think
through
what
action
you
might
want
to
see,
be
directed
to
the
city
and
and
bring
that
back
at
our
next
day,
a
committee
so
that
for
because
right
now,
the
the
the
letter
is
very
much
focused
on
employment
and
I.
Don't
want
us
to
take
away
from
that,
so
I
just
want
to
read
and
put
on
the
screen
karma.
This
is
a
recommendation.
I
believe
is
coming
for.
B
You,
Genesis
helped
us
put
together
some
language
and
I
wasn't
sure
if
this
was
in
relationship
to
a
specific
recommendation
in
Wendy's
letter,
or
is
this
a
standalone
piece?
But
it
reads:
motion
move
by
karma
that
information
on
training
for
management
be
included
in
the
presentation.
Did
you
want
to
attach
that
to
any
of
the
one
to
sort
of
the
A
to
G
points
or
is
just
a
standalone,
B's,
standalone
piece?
B
So
you'll
recognize
that
we
took
out
the
language
City
of
Toronto
and
we've
rejected
and
put
at
the
end
of
the
sentence.
Everything
else
about
the
body
of
the
recommendation
that
the
balance
of
the
recommendation
remains
the
same
Wendy
and
the
your
committee
is
that
agreeable:
okay,
we're
on
the
right
track.
Okay,
so
are
there
any
other
comments
or
feedback
to
the
overall
recommendation
and
the
content
of
the
letter?
Because
if
there
are
none
that
I'm
going
to
ask
that
we
move
to
adopt
the
item
as
as
amended?
B
C
I
first
like
to
start
off
that
I
participated
in
the
renaming
of
the
committee
into
2015
and
recall
the
lengthening
discussions
that
led
to
the
new
name
so
give
him
the
time
and
effort
that
was
invested.
I
do
not
make
this
recommendation
lightly
when
I
was
at
the
accessible
elections,
advisory
group
meeting,
I
stumbled
horribly
over
our
name
and
and
that
brought
forth
a
lot
of
discussion
from
various
people,
including
human,
that
our
name
is
impossible
for
people
to
remember
completely
correctly
and
Dayak
doesn't
speak
too.
C
So,
basically,
what
it
says
in
part
29,
we're
sorry
section:
29
is
the
Council
of
every
municipality
having
a
population
of
not
less
than
10,000,
so
so
shall
establish
an
accessible
Advisory
Committee
or
continue
any
such
committee
that
was
established
before
the
day.
This
section
comes
into
force.
I've
noticed
that
a
lot
of
communities
I
didn't
bring
a
list
with
me
and
my
so
I
don't
have
an
actual
names.
C
I
can
show
you
but
accessible
Advisory
Committee
is
becoming
what
people
are
searching
for
online
when
they're
looking
for
this
type
of
committee
within
their
City
and
what
we
have
chosen
as
a
name
in
2015
just
doesn't
bring
that
forward
quite
as
easily.
So
quite
simply,
I
would
like
to
recommend
that
the
name
of
the
disability,
access
and
inclusion,
Advisory
Committee
be
changed
to
the
Toronto
accessibility,
Advisory
Committee,
simple,
clear
and
says
exactly
what
we
are
and
a,
and
it
brings
us
back
to
the
AODA,
which
makes
us
exist
in
the
first
place.
B
F
C
Actually,
nobody
brought
up
excessively
accessibility,
Advisory
Committee.
The
problem
is
that
we
were
called
the
disability
issues
committee
and
so
everything
around
disability
was
an
issue
and
that
really
didn't
like
nobody
really
felt
comfortable
with
that
and
the
discussion
delved
into
well
we're
more
than
just
disability,
we're
about
accessibility,
we're
about
inclusion
and
it
went
on,
and
we
got
all
confused
about
everything
that
we
should
be
representing
for
this
committee
and
that's
how
this
name
came
up,
and
we
were
also
looking
at
the
acronym
to
make
sure
that
that
didn't
go
weird.
C
F
Just
a
comment
and
I
would
agree
with
you
that,
yes,
the
AODA
does
speak
directly
about
accessibility,
advisory
committees
and
as
someone
who
works
in
the
accessibility
field,
you're
right
the
majority.
Well,
the
majority
of
municipalities
that
have
a
population
over
10,000
do
simply
go
with
accessibility,
Advisory
Committee,
so
I
would
support
this
motion.
Thank.
C
Just
to
add
to
what
you've
said,
Monica
I
think
at
the
time
too,
we
were
looking
at
what
were
the
current
buzzwords
or
what
would
we?
What
did
we
feel
that
the
community
at
large
would
understand,
and
at
that
time
I
think
we
thought
disability
was
what
people
would
understand.
Our
work
is
about,
but
I
would
agree
that
we're
here
a
year
and
a
half
two
years
later
and
things
have
changed
and
terming
terminology
has
changed
so
I
would
also
support
your
motion.
C
D
Mm
not
Tomatoes
here,
but
just
just
a
comment
on
the
word.
Inclusion
I
think
that's
a
very
important
thing
to
keep
in
mind,
because
accessibility
is
definitely
a
necessary
part
for
inclusion,
but
that
doesn't
get
us
into
inclusion.
Inclusion
itself
is
a
next
step
beyond
accessibility,
so
I'm
wondering
we
really
want
to
lose
that
that
word,
but
if
we
do
perhaps
that
even
more
simpler
name
would
be
Toronto,
AODA
Advisory
Committee,
just
a
comment.
B
Okay,
did
you
want
to
speak
to
the
comment,
so
you'll
probably
recognize
I've
actually
varied
that
our
format
today,
largely
because
not
just
on
this
item,
but
just
overall
just
largely
because
our
agenda
is
quite
light
and
I
want
to
make
sure
that
we
had
some
time
for
this
discussion
because
I
know
there
were
hundreds
of
emails
that
went
back
and
forth
back
in
2015
as
we
established
the
prior
name
or
existing
name.
I
should
say:
Monica
go
ahead
and
then
I
see
Rehema
and
I.
Believe
Emily
is
gonna,
speak
shortly.
I.
C
C
Is
we
run
into
this
all
the
time
with
small
sized
employers,
because
we're
trying
to
reach
out
to
people
about
that
and
what
I
mention
it
in
my
even
with
my
friends,
if
I
say
the
AODA
they're
like
wait,
and
so
it's
it's
really
frustrating
in
that,
so
I'm
not
sure
that
that
would
really
help
us.
But
just
my
comment:
Thank.
B
Okay,
thank
you
very
much.
Anyone
else
in
the
committee
Emily
I
recognize
you
from
our
from
the
the
general
public
I
know
you'd
like
to
speak.
We've
we've
pretty
much
varied
our
process
and
procedures
for
today,
I'm
gonna.
Ask
that
you
just
rolled
forward
to
a
microphone.
If
that's
what
you
want
to
do
and
introduce
yourself
to
the
I
think
most
of
us
know
you
but
introduce
yourself
and
you've
got
a
few
minutes
here,
very
good
and
you're
speaking
to
this
issue.
Right,
yes,
absolutely.
A
I
a
lot
of
different
City
committees,
including
TTC
Executive,
in
fact,
I've
smacked
over
this
table,
because
there
was
an
accessibility
and
a
lot
of
those
committees
when
you
try
to
bring
up
the
AIG
or
whatever
our
key
numbers.
Now
they're
like
you
know,
and
you
try
to
talk
to
different
counselors
and
mm-hm
I've
spoken
at
a
couple
of
other
events
for
accessibility
and
brought
up
our
committee
and
it's
the
the
new
name.
I
can't
even
remember
it
most
of
the
time.
A
Unlike
this
guy
scratching
my
head
here,
okay,
what
my
favorite
one
was
and
you
James
Pasternak
I
was
deputy
and
he
he
could've
did
this
in
his
head,
turned
tilted
sideways
gave
me
an
eyebrow
in
the
air.
He
goes
what
I
don't
like?
Okay,
that's
enough!
I
got
a
deputy
on
this
one,
so
yeah.
Thank
you
very
much
for
bringing
this
up
and
is
help
me
out
on
the
outside
I
call
myself
a
roving
member
I
would
really
work.
I
would
be
more
than
willing
to
back
you
up
on
this
whole.
B
Emily,
thank
you
very
much.
Are
there
any?
Are
there
any
other
members
who
would
like
to
speak
to
the
matter?
No,
okay,
so
I
think
we
should
probably
take
this
to
a
vote
and
I
want
to
thank
Monica
for
being
the
brave
member
to
advance
this
particular
issue
and
I
think
it
is
certainly
one
of
the
objectives
when
I
first
became
the
chair
at
the
very
beginning
of
the
term
was
that
this
committee
wanted
to
elevate
the
profile
of
its
work.
It
wanted
to
be
known.
B
Perhaps
a
body
of
work
that
may
flow
through
from
the
renaming
of
this
committee
again
is
perhaps
to
think
through
some
communication
design
public
facing
pieces
so
such
as
a
logo.
I
know
that
this
might
be
work
for
the
communications
working
group,
not
that
I'm
assigning
it
but
I'm
just
simply
suggesting
it,
but
I
think
it.
It's
probably
a
good
investment
of
our
time
and
resources.
B
B
Yes,
okay,
I
should
I
repeat
the
emotion.
Okay,
so
in
my
phone,
I
should
have
read
the
recommendation.
The
name
of
the
disabilities
access
and
inclusion,
Advisory
Committee
be
changed
to
Toronto
accessibility,
Advisory,
Committee,
okay,
and
then
we
left
off
at
me
myself
crystal
long
time,
councillor
Davis,
Stephanie,
yen,
Wendy,
Darren,
Tom
and
karma.
So
let
the
record
reflect
that
that
was
unanimous.
B
We
will
now
be
known
as
TAC
or
the
Toronto
and
accessibility,
Advisory,
Committee
and
I'm
sure
that
the
clerk's
will
be
making
those
those
changes,
as
in
all
our
future
communication,
and
it
also
should
be
noted
that
we've
got
a
new
policy
at
the
city
that
will
be
completed.
So
it's
actually
better
to
do
it
now,
with
the
new
name
leading
the
discussion
as
opposed
to
having
the
policy
come
out
and
then
changing
our
name
afterwards.