►
Description
Disability, Access and Inclusion Advisory Committee, meeting 13, February 8, 2017
Agenda and background materials:
http://app.toronto.ca/tmmis/decisionBodyProfile.do?function=doPrepare&meetingId=11289
A
A
A
A
Okay
good
morning,
everyone
welcome
to
the
13th
meeting
of
the
disabilities,
access
and
inclusion
and
Advisory
Committee
and
before
we
proceed
I'd
like
to
acknowledge
that
we
are
meeting
today
on
the
traditional
territories
of
the
Mississauga's
of
the
new
credit
First
Nation,
the
holder
Shawnee
and
the
Huron,
when
debt
and
home
to
many
diverse
indigenous
peoples,
I
hope
everyone
had
a
fantastic
winter
break.
I
know
it's
been
some
time
since
we
last
met.
A
Unfortunately,
we
didn't
have
our
meeting
before
the
conclusion
of
the
holidays,
but
I
thought
I'm
happy
to
see
that
everyone
is
back
safe
and
sound.
We
do
have
two
new
members
who
will
be
joining
us
so
councillor,
Davis,
who's,
taking
the
place
of
councillor
Carol
she's,
probably
running
late
and
we'll
see
her
shortly,
but
I
want
to
welcome
Monica
Winkler.
Who
is
back
on
the
committee?
Wonderful
to
have
you
Monica
great?
So
are
there
any
declarations
of
interest
under
the
municipal
conflict
of
interest?
Act?
A
Okay,
seeing
none
we'll
proceed,
can
I
have
a
mover
of
the
minutes
of
October
27,
2016,
okay,
and
thank
you
very
much
Tom.
All
those
in
favor
indicate
your
support.
Okay,
we
will
now
proceed
and
go
through
the
order
paper.
We
have
the
chairs
report,
which
I
will
come
back
to
very
shortly.
We
also
have
item
number
two
di
13.2
disability,
the
disability,
access
and
inclusion,
Advisory
Committee
of
working
groups.
We
will
probably
need
to
hold
this
down
and
maybe
have
a
quick
discussion
about
that.
I
suspect
will.
A
A
We
are
looking
forward
to
a
presentation
at
di
13.3,
the
Toronto
sidewalk,
cafe
design
manual
and
so
we'll
hold
that
down
for
a
staff
presentation.
We
also
have
item
number
di
13.4,
the
2017
disability,
access
and
inclusion.
Advisory
Committee
me
I,
think
that
is
straightforward.
If
there's
no
one
who
would
like
to
speak
to
the
item,
I
think
we
can
just
move
a
go
ahead
and
move
and
adopt
as
long
as
we
don't
have
any
conflicts
with
holiday
calendars,
religious
observances,
I
think
the
clerk's
did
a
pretty
good
job
of
checking
against
that.
A
A
What
I'd
like
to
do
is
perhaps
vary
the
order
paper
and
move
di
13.2
to
the
to
the
bottom
part
of
our
meeting.
If
that's
all
right,
no
one's,
okay,
Ivan!
No,
that
C
looks
there
was
no
objections.
I'm
moving
that
right
now,
when
we'll
make
that
the
last
last
item
before
we
conclude
all
those
in
favor,
okay
and
so
adopt
it.
Thank
you.
Okay.
So
we'll
move
right
into
di
13.3,
Toronto
sidewalk,
cafe
design
manual
and
we
have
Chris
Monson.
A
Who
is
here
to
do
a
presentation,
Oh
actually
yeah
before
I
go
ahead
and
do
that
I
have
to
give
you
my
chairs
report.
There
was
some
activity.
Sorry
folks,
I'm,
just
so
keen
for
this.
This
cafe
presentation,
I
know
it's
been
a
long
anticipated,
so
I
do
have
three
items
to
report
back
on
the
chairs
report
beacons.
A
It
will
be
short
and
brief,
but
I
do
think
that
there's
some
things
that
will
be
coming
down
the
pipeline
for
us
to
consider
one
is
that
there
we
talked
about
the
social
impacts
of
the
2017
budget
cuts,
and
this
committee
had
directed
us
to
to
write
a
letter
to
the
executive
committee
to
let
them
know
that
the
2.6%
budget
cuts
was
going
to
have
adverse
impacts
on
people
living
with
disabilities,
which
we
didn't
proceed
proceeded
to.
Do.
A
There
are
still
some
service
deficits
that
I
think
would
have
a
greater
impact,
especially
for
those
who
are
living
with
disabilities,
such
as
the
rise
of
TTC
fare,
the
weightless.
Ninety
thousand,
mostly
children,
that
are
on
the
wait
list
for
recreation
services,
continued
weightless
for
for
parents
who
are
looking
for
subsidies
for
daycare,
almost
eighteen
thousand.
For
obviously
a
number
of
reasons.
A
People
living
with
disabilities
already
have
a
number
of
challenges
in
terms
in
terms
of
accessing
city
services,
not
having
and
not
enough
services
to
meet
the
needs
of
Torontonians
going
to
have
a
different
impact.
I
think,
as
we
see
it,
on
people
who
are
most
vulnerable,
including
the
population
that
we're
here
to
represent,
we
also
had
a
big
discussion
in
Council
in
December
regarding
the
Sherbourne
as
and
wells
the
psycho
track
review.
A
So
this
is
the
item
around
the
cycle
tracks
on
sure,
bernal
wellesley,
we're
going
back
to
the
general
managers,
transportation
who's
going
to
engage
in
broader,
wider
conversations,
including
members
of
this
group,
including
members
of
the
cycling
community,
and
take
a
look
at
international
best
practices.
This
see
if
we
can
come
up
with
a
resolution
as
that's
going
to
perhaps
provide
greater
accommodations
for
everyone.
A
So
you
I've
seen
the
end
of
the
you
haven't,
heard
the
end
of
the
sherbert
and
Wellesley
cycle
track
discussion,
most
likely
it
will
actually
it
will
be
coming
back
and
then
finally,
we
had
the
axis
equity
and
Human
Rights
Award
and
the
access
award
for
disabilities
issues
went
to
a
really
dynamic
young
recipient.
Her
name
is
my
Anne's.
A
If
and
I
had
the
honor
of
meeting
her
and
presenting
her
with
the
award
she's
a
pretty
extraordinary
young
leader,
some
of
you
will
probably
know
her
from
the
community
and
those
who
attended
the
award
ceremony,
I
think
got
to
know
her,
but
she
has
been
living
with
muscular
dystrophy
and
she
is
been
working
on
a
map,
a
sort,
an
app
to
map
the
accessibility
status
of
of
different
businesses
and
locations,
which
is,
of
course,
very
helpful.
You
don't
have
to
you
know,
guess
whether
or
not
an
establishment
is
is
accessible.
A
What
she's
done
is
created
an
app
and
you
get
to
populate
that
app,
just
like
you
do
with
Expedia
and
TripAdvisor
with
your
reviews.
So
that's
very,
very
exciting
and
I
think
her
work
from
what
I
can
tell
is
just
going
to
grow
from
there.
So
that's
that's
my
report
and
if
there
are
no
questions
of
the
of
me
as
a
chair
and
my
report
can
I
get
a
motion
to
to
receive
okay.
Thank
you
very
much.
Wendy,
all
those
in
favor,
okay,
adopt
it
wonderful,
Chris,
we're
coming
back
to
you.
B
Can
everyone
hear
me
great,
so
the
project
in
front
of
us
here
is
the
Toronto
sidewalk
cafe
design
manual,
it's
in
fact
a
joint
initiative
between
municipal
licensing
and
standards
and
transportation
services,
I'm
joined
today
by
English
Goodwin
who's,
my
colleague
at
municipal
licensing
and
standards
he's
here
today,
but
in
fact,
we're
really
going
to
concentrate
primarily
on
the
transportation
component
of
the
rojack,
both
the
sidewalk
cafe
design
manual
and
the
pedestrian
clearway
components
of
the
initiative.
We've
been
to
deaq
on
two
occasions
to
the
project.
B
So
this
is
the
third
time
we've
been
to
deaq.
So
we're
pleased
to
be
here
generally.
The
purpose
of
our
presentation
today,
as
part
of
an
ongoing
consultation
effort
that
were
in
the
middle
of
right
now,
is
to
both
update
the
Committee
on
the
status
of
the
project,
but
also
to
seek
input
on
some
of
the
key
priorities
of
the
manual
that
we've
identified
in
the
presentation
today,
and
also
to
try
to
get
a
sense
from
the
community.
B
What
would
the
next
steps
of
the
initiative
should
be
so
just
a
reminder
of
the
project
because
it
seems
to
get
more
complicated.
Every
time
we
meet
the
project
has
two
legislative
components.
One
is
the
sidewalk
cafe
bylaw,
which
again
is
being
led
by
MLS,
and
that
regulates
all
aspects
of
sidewalk,
cafes
and
marketing
displays,
except
for
sidewalk
design
in
the
pedestrian
clear
way.
The
streets
bylaw,
which
is
chapter
743,
ensures
that
pedestrian,
clear
ways
for
cafe
and
marketing
activities
are
clear
straight
and
of
sufficient
with
to
accommodate
pedestrians.
B
The
manual,
in
fact,
is
an
implementation
to
love
both
of
those
regulations,
so
it
includes
a
number
of
requirements
for
the
design
of
cafes,
which
are
reflected
back
in
the
bylaws.
It
includes
also
things
like
plans,
illustrations
and
pictures
that
necessarily
a
bylaw
can't
include
just
because
it
would
become
too
large
in
its
scope.
B
Okay.
So
just
looking
back
over
previous
consultations
that
this
isn't
new
material,
but
I
just
thought
I'd
remind
members
of
the
committee
where
we're
starting
with
this
initiative.
So
one
of
the
things
that
I
think
really
became
apparent
to
us
early
in
the
process
is
what
we're
doing
here,
isn't
necessarily
new
and
it's
not
something
that
other
cities
in
North
America
haven't
tried
to
grapple
with.
B
But
we've
noticed
that
other
cities-
major
North
American
cities,
do
and
have
tried
to
develop
both
sidewalk
cafe,
design
guidelines
and
sidewalk
cafe,
design
standards
or
sidewalk
design
standards
and
really
what
the
other
cities
have
attempted
to
do
is
balance
both
a
vibrant
cafe,
culture
with
accessible
pedestrian
oriented
sidewalks.
So
that's
really.
The
challenge
we
have
in
front
of
us
is
to
is
to
achieve
both
within
the
City
of
Toronto
context.
B
And
in
fact,
those
other
North
American
cities,
although
the
the
urban
fabric
and
design
context,
is
often
different.
It's
not
like
comparing
apples
to
apples.
In
all
cases,
many
of
those
jurisdictions
have
in
fact
adopted
higher
pedestrian
clearway
standards
in
a
busy
town
downtown
areas.
So
a
few
the
examples
I
have
on
the
screen
here
are
Ottawa,
which
has
a
pedestrian
clear
way
of
around
3
meters
26.5
in
their
downtown
area.
B
B
And
I
think
when
you
look
at
today
at
our
context,
within
the
City
of
Toronto,
you
can
see
where
some
of
the
issues
are,
and
this
is
really
what
we're
trying
to
speak
to
as
we
develop
these
guidelines
and
recommendations
to
City
Council.
So
we're
we
really
feel
strongly
as
a
division
that
we
need
to
tackle
some
of
the
issues
that
I
have
up
on
the
screen
right
now,
and
these
all
have
strong
accessibility
and
pedestrian
safety
impacts.
B
In
many
cases,
we
have
sidewalk
cafes
that
force
pedestrians
to
weave
around
them.
So,
in
fact,
what
they
do
is
prevent
an
obstacle
to
the
pedestrian
clearway,
where
both
able-bodied
individuals,
people
with
strollers
large
groups,
people
with
mobility
and
cognitive
impairments,
are
forced
to
move
around
the
sidewalk
cafe
and
I.
Think
everyone
here
knows
how
difficult
that
can
be,
and
that's
something
that
we
really
feel
strongly.
We
need
to
tackle
as
part
of
this
initiative.
B
B
So
I
mentioned
earlier
that
this
that
the
City
of
Toronto
is
on
the
low
scale
in
terms
of
the
legislative
requirement
for
pedestrian
clearway
width
in
busy
downtown
areas.
So
we
have
some
standards
in
place.
Having
said
that,
most
existing
city
policies
and
bylaws
require
a
minimum
of
two
point.
One
meter
pedestrian
clear
way
for
our
streets
and
sidewalks.
B
Most
of
those
existing
policies
do
require
a
straight
and
unimpeded
pedestrian
clear
way,
so
they
often
have
that
kind
of
language
built
into
it
and
in
fact
there
is
precedent
for
requiring
enhanced
pedestrian
Clair
ways
in
certain
locations.
So,
for
example,
on
portions
of
Spadina,
between
Queen
and
Baldwin
Dundas
between
Spadina
and
Beverly
and
portions
of
Danforth
and
Yonge
Street.
There
is
a
precedent
for
looking
at
those
busier
areas
and
requiring
a
wider
clear
way
in
those
instances.
B
When
we
consulted
with
our
stakeholders
earlier
in
the
process,
we
conducted
a
multi-phased
public
industry
and
interdivisional
consultation
with
over
20
stakeholders.
Events
and,
in
fact
the
results
I
think
for
us
were
quite
encouraging
at
the
same
time
as
pointing
to
some
of
the
issues
we
need
to
deal
with.
So,
for
example,
there
was
broad
support
for
consistent
rules,
the
project,
more
design
options.
B
So
we
presented
a
number
of
different
ways:
you
could
design
cafes
and
they
were
really
well-received
and
there
were
changes
that
MLS
recommended
to
the
application
process
to
make
it
easier
and
those
were
all
really
well
received
by
both
members
of
the
public
and
also
by
the
cafe
community
as
well.
The
other
area
that
we
found
really
strongly
came
out
was
most
stakeholders
expressed
concern
with
narrow,
obstructed,
clear
ways
through
the
process,
especially
residents
and
accessibility
stakeholders.
B
On
the
other
hand,
industry
stakeholders
felt
strongly
that
existing
cafe
permit
areas
should
remain
as
is,
and
and
the
reasons
most
often
cited,
were
business
reasons
of
business
viability.
So
those
really
are
the
the
two
conflicting
priorities
that
we're
hearing
from
that
we're
trying
to
balance
through
our
project.
It's
really
about
the
the
the
importance
of
the
clearway
versus
the
importance
of
the
business
on
the
street
and
and
what
that
brings
to
streets
and
sidewalks
in
terms
of
viability
and
vibrancy.
B
B
So
hearing
both
of
those
concerns,
our
approach
is
two
prong.
What
we're
trying
to
do
and
what
we
proposed
to
do
and
we're
hoping
to
get
input
on
today
is
the
concept
of
balancing
the
need
to
support
local
businesses
and
also
to
support
residents
and
pedestrians
as
well.
So
the
items
on
this
particular
slide
speak
to
how
we
are
proposing
to
support
local
businesses
through
this
process.
One
of
the
things
that
we
think
is
a
really
key
in
our
Arsenal
is
to
create
a
additional
flexibility
and
design
options
for
cafe
owners.
B
So
right
now
our
rules
are
pretty
restrictive
and
we
think
we
can
do
much
better
than
that
and
try
to
design
our
way
out
of
the
issues
we
have
in
our
sidewalks
today.
So
a
couple
of
those
key
things
and
I'll
just
list
them
off
additional
sidewalk
cafe
auctions.
So
right
now
all
you
can
do
is
frontage
cafes,
but
we're
proposing
to
add
curbside,
cafes,
parklet,
cafes
and
small
frontage
cafes
into
our
design
mix.
Another
auction
is
to
use
neighboring
frontages
to
expand
the
cafe
operations
if
the
adjacent
owner
agrees.
B
We
are
proposing
to
support
local
businesses,
the
reduction
in
the
clearway
requirement
on
local
streets
only
down
from
two
point,
one
meter
to
one
point:
eight
meter.
So
the
concept
here
is
that
we
provide
wide
pedestrian,
clear
ways
where
they're
needed
the
most
so
we're
proposing
that
in
those
less
busy'
local
areas
that
it
gets
shrunk
down,
but
on
the
busy
Main
Street
areas.
In
fact,
we
would
ask
for
enhance
clear
ways:
room
where
room
is
needed.
This.
B
The
third
thing
fourth
thing
we're
proposing
is
reducing
some
of
the
fencing
requirements
as
well.
So,
for
example,
our
current
bylaws
require
fencing
full
stop,
but
we
think
we
can
be
a
little
bit
more
flexible
in
that.
So
things
like
planters,
stanchions,
portable
fencing
can
be
introduced
as
well
fewer
restrictions
on
the
choice
of
cafe
furniture
and
elements.
So
we've
made
a
conscious
decision
not
to
be
the
design
at
nany
for
these
kinds
of
applications,
and
we
certainly
heard
that
loud
and
clear
from
several
sources.
B
What
the
city
wants
to
focus
on
or
recommending
that
we
focus
on
are
really
pedestrian
safety
next
ability
as
our
core
pieces.
We
think
we
can
also
provide
some
flexibility
for
operators
to
do
year-round.
Cafe
opera
operations
as
well,
and
those
I
think
in
in
combination,
will
provide
much
more
flexibility
to
cafe
operators
on
the
NL
s
side.
They
are
looking
at
introducing
a
number
of
processes
that
will
hopefully
make
it
easier
for
cafe.
Operators
to
apply
and
receive
cafe
permits
things
like
streamlined
application
processes.
As
of
right.
B
B
But
again
it's
a
balance
between
providing
those
opportunities
for
cafe
operators
and
supporting
residents
and
pedestrians.
So
this
slide
really
shows
some
of
the
key
items
that
we're
proposing
or
we're
thinking
of
proposing
to
Council
that
would
support
residents
and
pedestrians
and
members
of
the
accessibility
community.
B
The
first
one
of
three
is
sidewalks
is
sufficient,
with
sidewalks
must
be
safe,
accessible
and
comfortable
to
users
of
all
ages
and
abilities,
and
this
for
us
is
a
first
principle
looking
at
what
that
really
means
in
detail.
We're
proposing
that
a
minimum
pedestrian,
clear
way
of
2.1
meters
for
arterial
and
collector
roads
is
adopted
and
1.8
meters
in
width
for
local
roads.
There
will
be
instances,
however,
on
the
busier
sidewalks,
where
the
general
manager
transportation
services
may
require
a
greater
width
safely
accommodate
pedestrians.
B
Then,
the
final
tool
on
this
slide
talked
to
the
importance
of
straight
sidewalks
and
clear
sidewalks
as
well.
So
again,
one
of
the
issues
that
we
identified
is
where
sidewalk
cafes
completely
block
the
pedestrian
clear
away.
So
what
we're
saying
here
is
that
we
don't
need
sidewalks
that
are
absolutely
straight.
Some
wiggle
can
happen,
but
the
concept
of
blocking
the
sidewalk
is
not
appropriate
from
an
accessibility
standpoint
and
that
needs
to
change
as
part
of
these
rules.
B
B
So
those
are
the
key
elements.
We
really
wanted
to
speak
with
the
Committee
on
today,
I'm
just
going
to
quickly
review
in
a
few
slides
how
the
manual
is
organized.
We're
not
really
going
to
focus
on
that
today,
because
we've
focused
on
that
in
the
previous
couple
of
meetings,
but
the
the
structure
of
the
manual
really
hasn't
changed
a
lot
in
the
last
few
months.
It'll
have
a
sidewalk
design,
section
it'll
have
a
cafe
design
section,
and
then
it
will
include
a
number
of
pages
on
specific
design
of
element
such
as
fences
and
planters.
B
The
manual
has
accessibility
requirements
throughout
it,
but
what
we
do
on
a
couple
of
the
Kade
pages
is
we
try
to
collect
them
all
together,
so
that
people
have
a
really
good
understanding
of
what
those
requirements
are
again.
We
have
cafe
element
pages,
which
show
not
only
the
recommended
and
required
rules
of
each
element
but
show
images
of
how
of
what
those
opportunities
are,
whether
they're
you
know:
plastic
chairs,
wood,
chairs,
inexpensive
chairs,
really
expensive,
chairs
we're
showing
a
range
of
these
opportunities
and
then
pulling
it
all
together.
B
Okay,
the
presentation
does
not
include
a
section
on
transition,
but
I
wanted
to
speak
with
you
briefly
about
that
today,
because
it's
really
important
and
it's
one
of
the
key
things
that
MLS
and
transportation
are
looking
at
right
now.
So
our
proposed
transition
for
the
pedestrian
clearway
rules
would
be
two
years
for
cafes
on
arterial
and
collector
and
three
years
on
local
roads
where
there
aren't
as
many
issues
today,
and
so
the
question
has
come
out
about
how
we're
dealing
with
that.
B
We
are
also
proposing
the
transportation
services
pay
for
professional
design
resources
to
help
both
cafe.
Operators
go
through
that
process
and
also
be
IAS
go
through
a
block
planning
process
where
maybe
all
of
these
cafes
can
be
designed
in
sequence.
So
the
sidewalk
is
better
organized
for
all
parties
concerned.
B
And
finally,
we
also
think
that
both
parties
have
roles
to
play
both
the
operators
and
the
cities.
So
we
feel
that
there's
an
opportunity
for
operator
to
change
their
cafe
configurations
so
that
they
work
better
with
the
sidewalk,
but
by
the
same
token,
the
city
has
a
role
to
play
as
well.
So
we
can't
expect
design
or
cafe,
operators
to
make
those
kinds
of
changes
without
us,
looking
at
our
street
furniture
out
there
and
trying
to
adjust
the
street
furniture
and
the
the
barriers
that
we're
putting
up
in
response
to
those
issues.
B
So
it
really
needs
to
be
a
collaborative
effort
on
the
parts
of
both
the
city
and
also
the
operators,
so
just
wrapping
up
again.
This
slide
is
now
outdated.
We're
reporting
to
Pia
wick
from
my
information
in
for
the
April
council
cycle
and
municipal
licensing
standards
will
report
on
their
bylaw
through
licensing
and
standards.
Both
of
those
will
then
meet
up
at
City
Council.
B
Looking
forward.
One
of
the
key
initiatives
that
we
need
to
work
on
is
the
concept
of
pedestrian
priority
mapping,
so
where
we've
identified
that
more
width
is
needed,
what
we
are
starting
to
do
is
develop
a
database
methodology
to
determine
how
much
is
needed
if
we
decide
that
we
need
more.
So
that's
something
that
we'll
start
to
work
on
very
intensively
in
the
summer
and
we're
expecting
to
report
out
to
City
Council
through
deaq
as
well
on
the
results
of
that
consultation.
A
C
C
B
And
I
and
that's
quite
a
difficult
process.
So
you
know
when
I
live
on
the
Danforth
around
the
the
pay,
Perea
and
and
I
think
we
see,
for
example,
the
opportunity
of
trying
to
disentangle
these
areas
and
and
move
to
a
curbside
condition,
and
we
think
it
would
solve
a
lot
of
the
problems
out
there.
It
almost
represents
a
win-win,
but
I
think
you're
right,
like
ever,
everyone
would
need
to
move
in
sequence
and,
and
so
what
we
need
to
do
is
explore
how
we
can
have
everyone.
B
E
Did
you
colleague
this
booklet,
it's
for
not
only
business
owners
but
the
general
public,
and
if
so,
the
public
pedestrians
who
are
concerned
about
violations
where
or
can
there
be
inclusion
of
what
to
do
when
there's
violations
of
these
you
know
so
that
we're
not
just
saying
you
know,
go
ahead
and
and
be
flexible,
but
there
is
a
enforcement
measure
or
you
know
if
pedestrians
or
people
such
as
myself
saying
this
is
totally
in
violation
even
according
to
the
new
guidelines.
So
is
there
something
like
that
in
that
booklet,
or
can
there
be?
B
So
the
manual
itself,
being
an
implementation
tool
of
the
bylaw,
won't
speak
to
that
it
would
be
the
bylaws
themselves
that
would
need
to
speak
to
enforcement
of
any
of
the
permits
that
have
been
granted
hey
Mitch.
Do
you
want
to
add
maybe
something
about
how
the
MLS
bylaw
would
manage
enforcement?
Yes,.
C
Sure,
sir,
the
actual
bylaw
doesn't
need
to
outline
their
specific
enforcement
enforcement
measures.
Enforcement
is
undertaken
mostly
on
a
complaints
basis,
so
the
phone
number
is
simply
to
call
3-1-1,
as
the
current
process
is
for
any
obstructions
in
the
sidewalk
from
cafes
or
a-frames,
or
the
the
ramps
into
the
buildings
that
block
the
sidewalk.
Those
sorts
of
things
call
3-1-1
and
the
call
or
the
complaint
is
directed
to
the
appropriate
division
for
follow
up.
B
But
you
know,
I
do
I,
do
hear
your
concerns,
and
we've
heard
this
throughout
the
consultation
process,
that,
with
more
permissive
or
more
broad
tools
and
regulations,
is
a
requirement
I
think
to
make
sure
that
all
of
the
cafe
operators
and
different
players
have
their
part
and
and
continue
to
meet
those
those
rules.
So
there
is
that
risk.
I
would
agree
in
developing
this
kind
of
regulation.
A
F
B
Expressly,
no
so
the
the
both
of
the
bylaws
and
apologize
for
the
confusion
on
this
both
of
the
the
bylaws
regulate,
sidewalk,
cafes
and
marketing
displays.
The
manual
itself,
though,
has
only
been
geared
towards
sidewalk
cafes.
It
would
have
been
too
much
additional
material
to
include
in
having
said
that,
the
manual
itself,
most
of
the
regulations
apply
to
marketing
displays
as
well.
So
the
same
good
design
principles
in
the
manual
would
be
good
design,
principles
for
a
flowers
display
or
a
grocery
store
display.
F
It
would
be
good
I
guess
on
a
volunteer
basis,
but
it
there
must
be
some
regulations
around
other
commercial
ventures
on
the
street
I'm
specifically
talking
about
I
live
near
blur,
blur
West
sort
of
between
Jane
and
runnymede,
and
on
a
North
sidewalk.
There
is
a
number
of
grocery
stores
that
display
their
fruits
and
vegetables
outside
and
problem
with,
with
a
commercial
venture
like
that
is
that
people
actually
shop
from
those
installations.
F
So
you
have,
even
if
you
have
two
meters
or
two-and-a-half
meters
of
sidewalk
outside
of
the
displays
people
will
congregate
around
the
displays
and
shop
from
there.
Therefore,
leaving
only
maybe
a
meter
or
less
for
some
for
people
who
want
to
cross
the
street
yeah.
The
other
issue
that
I
have
in
these
instances
and-
and
it
would
also
apply
to
cafes-
is
how
do
you
count
the
sidewalk?
How
do
you
measure
the
sidewalk
specifically
in
this
case?
What's
happening?
F
Is
that
there
there
are
trees
planted
closer
to
the
road
to
the
curb
and
around
the
trees.
There
is.
The
sidewalk
is
missing
for
about
three
feet:
maybe
four
feet
square
and
it's
dirt.
So
if
you're,
including
that
in
the
sidewalk
and
someone
comes
across
in
a
wheelchair
or
with
a
walker
that
creates
a
huge
obstacle
given
that
plus
people
walking
other
people
walking
it's,
sometimes
it's
really
difficult
to
get
around
so.
B
To
the
first
question,
which
is
about
the
grocery
store,
displays
they're
considered
a
sub
component
of
marketing
displays
so
the
same
pedestrian
clearway
rules
that
apply
to
cafes
would
also
apply
to
marketing
displays
interests.
Anything
more
to
add
about
that.
I
don't
want
to
get
too
much
into
your
bylaw
piece.
Okay.
B
The
second
question
was:
how
do
we
define
the
pedestrian
clear
away
so
I
think
it's
a
little
bit
of
an
inside
out
approach.
So
if
you
have
a
sidewalk,
the
first
thing
to
do
is
to
figure
out
what
you
need
for
the
pedestrian
clear
way
straight
clear
and
of
a
an
appropriate
width.
The
furnishing
a
planting
zone,
which
is
the
part
by
the
sidewalk
and
includes
street
furniture
bike
rings
and
tree
pits,
is
a
little
bit
of
a
judgment
call
on
any
particular
site.
B
It
needs
to
be
wide
enough
to
collect
all
of
those
elements
and
that
can
vary.
As
you
know,
sidewalk
by
sidewalk
it
could
be
as
little
as
0.8
meters,
but
with
the
open
tree
pits
it
could
be
as
wide
as
1.5
so
in
determining
what
you
need
for
the,
but
during
clearway,
you've
got
to
make
sure
that
all
of
those
encumbrances
are
outside
of
of
that
zone
and
I.
Think
to
your
point,
it's
not
always
easy.
F
I
mean
if
you
addressed
it,
but
you
didn't
answer
it.
I
mean
it.
The
problems
are
still
there
and
I.
Don't
see
them
being
dealt
in
this
manual
at
all,
especially
when
you're
talking
about
the
fact
that
the
clear
ways
clear
sidewalk
in
Toronto
is
less
than
any
of
the
other
major
cities
that
you
showed
and
now
you're
proposing
that
in
some
cases
it
will
be
even
less
than
that.
I
can't
see
how
anyone
in
a
wheelchair
or
scooter
will
be
able
to
get
through.
So.
B
It
could
be
wider
than
that,
so
we're
not
proposing
on
Main
Street,
like
blair
west,
that
would
go
down
to
1.8
what
we're
proposing
are
the
minimums
and
to
try
it
to
the
extent
possible
to
reduce
or
remove
those
kinds
of
obstacles
on
the
sidewalk
through
redesigning
those
elements
and
the
the
cafes
on
the
streets.
Okay,.
A
A
B
Which
part
again,
can
you
on
Elm
Street,
Elm
Street
would
be
parklet,
so
parklets
are
a
basically
an
extension
of
the
sidewalk
into
a
permanent
parking
space
right
yeah.
Those
are
called
parklets
yeah.
There's
there
are
two
types
of
park:
lots
that
are
being
proposed.
One
is
a
public
park
lit
like
San
Francisco
has,
which
is
free
to
be
used
by
all
members
of
the
public,
and
then
there
is
a
parklet
cafe
which
is
licensed
by
the
adjacent
restaurant
or
business
owner
and
is
for
their
use
and
their
patrons
use.
B
C
Seemed
to
be
well
enjoyed
by
the
public,
I
kind
of
like
those
head.
The
other
thing
is,
as
we
were,
given
the
presentation
you
were
talking
about,
the
cafe
application
panel,
I'm
kind
of
creating
my
own
words,
I,
didn't
quite
catch.
What
how
you
described
it
and
the
city
design
team
I'm
wondering
if
you
had
summoned
a
person
with
a
mobility
challenge
or
whatever
on
your
committee.
That
could
also
that
also
provides
input
into
what
these
designs
look
like
or
when
a
decision
has
to
be
made
on
an
application.
Do
you
have
someone?
G
Was
wondering
if
there
are
any
rules
and
which
bylaws
it
is
about
lineups
I
too,
near
there
and
forth
ice
cream
is
a
huge
thing
in
the
middle
of
summer
and
the
lineups
coming
out
of
the
gelato
place
can
be
pretty
filling
of
the
entire
sidewalk
area
and
anytime.
The
Danforth
Music
Hall
has
a
free-for-all
watching
the
kids
line
up
down
Broadview
like
whoo.
What
are
the
rules?
Who
controls
that?
Who
makes
sure
that
there's
accessibility
through
through
all
of
that
right.
B
So
the
comment-
the
proposal
so
far,
don't
explicitly
deal
with
lineup.
So
we'll
take
your
point
back.
I
think
potentially,
where
some
of
this
is
addressed
is
is
on
a
site
by
site
basis,
so
the
rules
always
need
to
be
applied
contextually,
which
is
really
what
what
we're
trying
to
get
out
here.
So
in
the
case
of
the
Danforth
music
hall,
I
know
the
area,
it's
a
tough
one,
I
think
what
you'd
have
to
look
at
is
both
the
cafe
with
the
red
wrought
iron,
fencing
and,
and
can
that
be
pulled
back?
A
Then
I
have
a
question,
a
few
questions
for
you,
Chris
in
the
in
the
manual
in
the
presentation
you
you
mentioned
that
this
will
apply
to
permit
renewals.
Is
this
manual
or
the
are
the
requirements?
First
minimum,
so
I
walk
with
being
applied
retroactively
Lee,
because
I
heard
what
the
stakeholders
said,
which
is
like
leave
everything,
as
is
we
we,
like
the
patio
sizes
that
we
have
now,
but
considering
that
you're
trying
to
achieve
two
point:
one
minimum
requirements
and
1.8
on
collectors.
What
happens
when
you
don't
have
that?
B
What
we
need
to
understand
first,
is
the
kind
of
impacts
that
will
have
to
cafe
owners
an
operator.
So
what
we're
trying
to
do
right
now
is
develop
a
series
of
design
studies
in
really
really
hard
areas
of
the
city
to
try
to
figure
out
what
those
impacts
are.
So
if
we
are
asking
for
existing
permit
holders
to
comply
with
the
new
regulations
that
we
understand,
whether
we
can
solve
some
of
those
problems,
because
our
intent
is
in
to
God
or
Savage
the
cafe
culture
out
there
as
well.
We
want
to
be
respectful
of
that.
B
B
B
The
currently
we
have
a
number
of
different
regulations
that
govern
sidewalk
cafes.
We
have
predominantly
the
one
that
we've
been
referencing
is
chapter
313,
which
is
the
old
city
of
Toronto
bylaw.
In
addition
to
that,
we
have
an
a
version
of
this
manual
that
was
developed
in
1989,
so
it's
really
quite
out
of
date
in
terms
of
the
regulations
were
referencing.
I,
think
what
it
might
have
mentioned
in
the
presentation
is
most
of
the
recent
bylaws
and
policy
guidance
uses
2.1
as
the
minimum
standard.
B
A
B
We
expect
it
to
be
fertile
further
codified,
but
we
also
want
to
make
sure
it's
properly
explained
so
right
now,
a
number
sometimes
bylaws,
even
though
they
use
the
word
straight
and
clear,
inappropriately
measure
it
from
the
curb
edge,
which
is
you
don't
want
people
with
wheelchairs
right
at
the
curved
edge.
So
part
of
our
goal
is
to
better
clarify
what
it
is
and
the
kind
of
standards
were
applying
and.
A
B
Right
you're
right,
so
what
we're
doing
is
we're
taking
that
information
and,
in
some
cases,
we're
adding
mid-block
counts.
So
we've
started
to
add
that
data
into
the
mix
and
in
addition
to
that,
what
we're
proposing
to
do
is
layer
other
data
into
the
tool
that
we're
developing.
So
it
could,
for
example,
be
data
on
the
major
surface,
transit
routes,
the
boarding
and
alighting
information
that
TTC
uses
and
other
pieces.
So
in
layering
all
of
this
information
it
allows
us
to
determine
which
sidewalks
pedestrians
use
and
where
the
movement
is
occurring,
east-west,
north-south,
ok
and.
A
Then
I
have
two
other
questions
and
I
just
want
to
get
it
in
rather
than
stew,
a
second
round
of
questions
so
with
the
indulgence
of
the
committee
I'm
just
going
to
ask
these
two
questions:
the
transportation
staff
factor
in
winter
conditions
when
they
were
when
they
were
creating
the
minimum
sidewalk
widths.
So,
for
example,
in
the
winter
we've
got
piles
of
snow
some
on
on
severe
winters.
A
A
Finally,
with
respect
to
allowing
design
flexibility,
including
not
not
requiring
the
patio
permit
holders
to
have
fencing,
how
do
you
ensure
that
the
the
furniture,
the
tables
ensures
that
patrons
will
be
using
that
they
don't
move
them
at
free,
will
to
then
create
an
additional
impediment
because,
for
example,
there's
a
dinner
of
a
gathering
of
friends
its
to
four
people?
Another
four
group
of
friends
see
them
and
they
decide
to
cluster
together,
move
tables
and
chairs,
as
we've
all
done
inside
a
restaurant.
The
floor
space
of
inside
of
restaurant
completely
changes
when
that
happens.
A
B
So,
where
are
we've
seen?
Most
of
these
applications
done
successfully
are
in
areas
where
there
are
slightly
lower
pedestrian
volumes
and
on
streets
that
have
the
wider
sidewalks.
So,
for
example,
if
you
look
in
Chicago,
there
have
some
districts
where
they've
used
this
type
quite
effectively
when
they
are
applied
to
sidewalks
with
more
pedestrians
on
them,
then
the
use
of
no
fencing
is
probably
not
the
best
response.
So
I've
got
an
illustration
back
up
on
the
screen.
B
That
shows
how
we
would
approach
the
problem
on
a
busier
sidewalk
like
a
dad
fourth
or
college,
so
one
wouldn't
necessarily
have
no
fencing.
What
one
is
really
doing
is
removing
a
bit
of
fencing
but
making
sure
that
there's
enough
enclosure
left
that
someone
with
a
cane
can
landmark
around
that
object
or
that
enclosure
and
get
past
it.
So
it
would
still
have
some
objects
in
there
where
people
could
landmark
and
that
patrons
would
know
that
there
is
some
edge
between
the
sidewalk
and
and
the
cafe
itself.
B
A
C
My
first
comment
is
exactly
what
the
counselor
raised
is
that
if
you
remove
fences
permanent
fencing
from
the
cafe
areas,
that's
exactly
what's
going
to
happen.
There
is
going
to
be
encroachment,
people
will
move
the
tables
and
chairs
people
will
take
their
bags
and
whatever
they
have
and
that's
going
to
move
out
into
the
2.1
clear
area
and
we're
all
familiar
with
the
the
busy
places
in
the
city
where
cafes
compete
with
sidewalks
pedestrian
clearway
and
removing
the
permanent
fences.
I
think
would
be
a
disaster
for
that
clear
space.
G
A
couple
of
comments,
one
actually
to
Tom
the
page
before
that
slide-
shows
that
the
2.1
is
separate
from
the
where
the
trees
and
all
that
stuff
is.
If
you
have
the
slide
deck,
because
you
were
asking
about
the
difference
between
2.1
and
what
everything
that's
on
the
edge.
Technically,
that's
supposed
to
be
separate.
Can
you
go
to
the
slide
before
this
one
nope
after
then?
I
guess
you
know
just
before
that.
One
yeah.
G
G
D
D
Thank
you
for
your
presentation,
I
guess,
I'm
concerned
about
several
things
in
this
report,
specifically
there's
some
different
measurements
that
have
been
mentioned.
The
2.1
in
the
1.8-
and
I
know
of
like
all
the
spots
of
the
images
that
you
show
you've
shown
I've
been
to
all
of
those
spots
and
the
City
of
Toronto
in
terms
of
population.
It's
getting
bigger,
not
smaller
and
I'm.
D
D
Three
months
ago
there
was
a
construction
site
set
up
quite
close
to
my
house,
and
two
people
were
hit
within
the
period
of
two
days
that
I
saw
and
I
had
called
the
first
time
a
person
was
hit
and
it
had
to
do
with
I
guess.
The
construction
site
had
thought
that
they
had
reconfigured
the
road
properly,
the
first
time
the
pedestrian
was
hit.
It
was
a
cyclic,
Osorio
cyclist
and
there
was
actually
a
police
officer.
There.
D
You
were
looking
into
the
face
of
like
a
direct
safety
hazard
like
it
was
very
clear
that
there
was
no
safe
way
for
people
to
move.
That's
why
those
accidents
happened
and
from
a
pedestrian
point
of
view.
I
am
NOT
myself
blind,
but
my
dad
was
was
blind
for
to
a
two-year
period
due
to
an
accident
and
I've
lived
with
a
lot
of
blind
folks
and
what
happens
with
the
image
that
was
presented
before,
where
there
is
no
fencing,
so
I'll
just
try
to
explain
the
image
a
little
bit
better.
D
What
you
find
in
these
circumstances,
not
only
will
that
be
hurt
the
disability
community,
but
I
mean
your
project
or
the
project
that
you're
proposing
is
going
to
be
in
great
jeopardy
and
I.
Just
I
worry
about
the
work
that
has
to
be
done
by
individual
users
of
of
streets
and
traveling
things.
If
everyone
has
to
call
like
3
1
1
to
get
that
to
get
that
remedied
from
this
report,
it
does
seem
I
mean
I.
D
I'll
be
honest,
like
you're
privileged
in
business
is
in
this
in
this
scenario
and
I'm
not
anti-business
by
any
means
I,
don't
think
it
has
to
be
that
way,
but
I
do
think
there
needs
to
be
clear
guidelines
where
exceptionality
isn't
isn't
commonplace
right,
like
because
I
think,
once
you
look
at
exceptions,
you're
just
making
a
lot
of
work
for
individual
pedestrians,
but
also
like
people
that
are
working
on
the
projects.
Yeah.
Thank.
E
Thanks
I
just
want
to
reiterate
the
1.8
really
concerns
me.
How
whatever
designated
is
designated
a
as
local
streets
can
morph
into
you
know
a
more
populated
area,
so
I
I
don't
know
but
I,
just
because
Toronto
already
has
the
lowest
of
the
narrowest
street.
Why
go
further
narrow
I
mean
New?
York,
being
you
know,
they're
doing
well
business
why
they
have
wider
streets,
so
I
personally
think
that
going
narrower
and
narrower,
for
whatever
reason
is,
is,
is
going
down
the
wrong
or
a
difficult
path
for
people
who
use
the
streets.
E
Pedestrians
I
want
to
reiterate
that
things
like
snow
piles,
bicycle
racks.
All
these
street
furniture
further
narrows
yeah
I
know
you
know
you
have
clearly
route
like
put
it
out
there
that
you
know
these
obstructions
are
not
considered
to
be
part
of
the
2.1,
but
life
happens.
People
park
their
bikes.
You
know
people
do
this,
put
this
a-frame
out,
so
it
the
wider
streets
are
always
better.
So,
just
and
and
one
last
point
to
echo
again,
we
need
something
to
to
mark
clearly
the
cafe
part
and
the
pedestrian
part.
E
You
know
if
it's
something
that
that's
detectable
by
a
cane
on
the
ground,
that's
great!
If
it's
something
that's
like
a
you
know
like
the
City
Hall
I
just
outside
of
here,
you
know:
there's
those
Bank
ribbons,
I,
don't
know
what
you
call
it.
Anyways
I
just
coming
today:
I
hit
them
and
I
realized.
Okay,
don't
go
there
and
just
follow
the
ribbon.
There's
got
to
be
something
you
know
it's
even
if
it's
you
know
a
cafe,
putting
out
a
table
and
two
chairs
I,
don't
trust
that
I
mean
they.
E
People
get
mad
at
me,
I
get
mad
at
them
and
we
get
into
a
fight.
Also
more
and
more
people
with
disabilities
are
traveling
both
ways.
You
know
I'm
going
one
way,
another
blind
person,
wheelchair
users
coming
the
other
way.
So
we
it's
not
just
you
know,
it's
so
I.
Think
just
there's
lots
of
reasons
for
maintaining
two
point.
One
clearance
and
I
would
really
appreciate
it.
If
you
speak
on
our
behalf
when,
when
you
get
pushback
from
the
businesses,
thank.
F
Thanks,
my
comment
has
to
do
with
garbage
that's
generated
by
commercial
enterprises
I've
been
and
on.
For
example,
in
Kansas
to
market
the
sidewalks
are
relatively
narrow,
the
proprietor
put
up
one
of
and
looking
signs
on
a
on
a
sidewalk.
The
site
was
probably
the
sign,
was
about
foot
and
a
half
wide,
so
we
took
up
that
much
room
from
the
sidewalk
and
in
the
evening
the
restaurant
put
out
their
garbage
on
the
sidewalk
as
well.
There
was
absolutely
no
way
I
could
get
across
the
only
way
I
could
move
down
down.
F
B
F
B
It
does
and
we
deal
with
cafes
specifically,
what
we're
trying
to
do
is
harmonize
the
cafe
bylaws,
so
the
the
bylaws
that
deal
with
those
are
completely
separate
and
we
don't
actually
have
a
mandate
to
revisit
those
at
this
point.
I'm
not
suggesting
this.
Isn't
an
issue
I
hear
you,
but
I
I
don't
have
the
ability
to
deal
with
those
as
part
of
this
project.
I.
C
Then,
why
isn't
that
part
of
the
consideration
of
putting
the
cafe
there,
knowing
that
certain
times
of
the
day
it's
going
to
be
not
possible,
I
mean
that
should
have
some
bearing
on
allowing
how
far
that
cafe
can
stick
out
into
the
clear
area
or
defines
a
clear
area.
So
if
that's
not
conspire
the
consideration,
how
do
you?
How
do
we
make
that
part
of
the
consideration
so.
B
I
think
I
hear
what
you're
saying
I
think
there
are
two
things
here:
one
I
think
what
I
was
getting
out
with
my
comments
is
the
enforcement
of
that
is
beyond
what
I
can
do
here,
but
I
think
to
your
point,
the
consideration
of
how
garbage
collection
or
extrude
activities
happen
is
definitely
within
our
limit.
So,
for
example,
if
a
curbside
cafe
is
considered
how
that
operator
deals
with
their
garbage
needs
to
be
factored
into
it.
So
thank
you
to
your
point
about
a-frame
signs.
A
C
Thank
you.
It's
been
a
really
interesting
discussion.
I've
learned
a
lot
of
things
today,
but
one
of
the
things
that
this
last
point
that
both
Joe
and
Tom
have
made
about
the
cumulative
effect
of
various
activities
that
business
have
on
areas
where
they
may
have
a
cafe
I
think
is
one
that
needs
to
be
underscored
that
it
sounds
almost
like.
C
B
C
There's
a
third
bylaw
here,
but
there's
a
cumulative
problem
in
that
they
don't
seem
to
be
speaking
to
each
other.
So
and
ultimately,
you
know
the
consequence
is
that
we
end
up
and
we
have
a
roomful
of
people
here.
Who
could
tell
you
and
I
know
that
you've
heard
already
with
serious
difficulties
trying
to
just
get
through
a
public
space
I'm,
not
sure
how
this
gets
addressed,
but
is
there
a
way
of
flagging
this
or
highlighting
this?
This
has
to
be
a.
C
C
Don't
I
think
Jo
suggestion
around
at
least
understanding
how
they
impact
the
design
specifications
that
you're
suggesting
here
needs
to
be
seriously
considered,
but
also,
ultimately,
where
does
somebody
go
then
the
you
know
3-1-1
doesn't
seem
satisfactory
either
and
if
there's
no
consideration
of
how
all
of
these
things
work
together
to
potentially
it
really
seriously
impede
transportation
people
getting
around
the
City
of
Toronto.
That's
a
big
question
and
I
think
it's
something
that
needs
to
be
addressed.
A
A
So
my
motion
is
that
we
request
the
Public
Works
infrastructure
committee
to
direct
the
general
managers
transportation
to
update
the
draft
sidewalk
cafe
design
manual
to
incorporate
day
ax
feedback
to
increase
standards
for
pedestrian,
clear
ways
to
ensure
that
pedestrians
of
all
abilities
can
safely
navigate
Toronto's
sidewalks.
The
second
part
of
the
motion
will
be
to
request
that
you
come
back
to
this
committee
and
provide
us
with
those
improved
standards
at
our
meeting
of
May
19
2017
Chris.
Thank
you
very
much
and
thank
you
to
your
entire
team
for
your
work
on
this
particular
manual.
A
I.
Think
that
well
what
I've
heard
so
far,
even
through
the
media
and
the
fact
that
you
know
the
fees
are
going
up
and
I
recognize
that's
not
what's
before
us
today,
but
what
was
probably
the
the
most
telling
slide
when
you
first
began,
your
presentation
was
a
slide
around
the
projects
can,
and
yet
my
apologies,
the
projects
can
slide,
is
just
taking
a
look
at
what
the
other
jurisdictions
are
doing.
Can
you
put
that
on
the
screen
just
temporarily,
and
so
we
were
taking
a
look
at
you
know.
Where
are
we
in
Toronto
versus?
A
What
committee
members
here
are
saying
to
you
is
given
what
we
are
seeing
through
your
project,
environmental
scan,
it
seems
almost
like
we
could
probably
do
a
little
bit
better
I
think
any
movement
to
reduce
the
pedestrian
clearway
from
two
point,
one
which
is
already
I.
Think
by
all
standards,
very
minimum
and
and
perhaps
in
adequate
in
terms
of
a
sidewalk
with
especially
for
a
city,
that's
busy,
reducing
that
to
even
1.8
on
collector's
Road
and
deferring
that
to
the
to
the
general
managers
of
transportations.
A
I
know
that
happens
every
now,
and
then
you
don't
know
where
permissions
were
granted.
Business
owners
may
have
transferred
the
ownership
of
a
business
and
from
from
from
one
to
another
and
that
patio
has
been
in
existence
for
for
10
or
15
years,
and
they
think
it's
as
of
right,
but
as
the
city
continues
to
grow
and
as
we
have
an
aging
population,
I
think
that
we
need
to
do
a
lot
better
if
we
don't
factor
in
the
other
Street
obstructions
that
will
pop
up
on
a
weekly
basis
and
seasonal
basis.
A
I
think
we're
doing
this
manual
a
disservice,
especially
as
it
pertains
to
this
particular
community,
so
not
factoring
in
how
snow
and
ice
is
accumulated.
What
type
of
obstructions
there
may
be,
even
if
it's
temporary
obstructions
such
as
a
frames
which
never
seem
to
be
temporary,
they
seem
to
be
permanent,
even
though,
by
by
by
law
they're
not
permitted
to
be
there.
They
tend
to
stick
around
and
and
3-1-1.
For
my
experience
does
not
give
us
active
and
an
effective
enforcement.
A
A
You
cannot
have
two
individuals
pass
each
other
comfortably
holding
grocery
bags
or
pushing
a
stroller
when
the
minimum
clear
away
is
only
to
point
one
factor
in
the
snow
factor
in
people
standing
in
front
of
a
marketplace
that
are
you
know,
that's
that's
lingering
about
or
any
group
of
individual
that's
scattered,
gathered
out
of
an
entranceway
as
they're
leaving
a
concert.
It
makes
conditions
very
difficult
to
travel.
A
So
there
are
a
number
of
conditions
that
currently
exist
that
need
to
be
factored
in
and,
as
you
go
through
your
own
review
of
what
would
be
a
ODA
compliant
I
think
this
committee
is
at
every
single
times
that
it
should
not
just
meet
the
minimum
requirements.
The
minimum
requirements
is
for
all
of
Ontario.
We
know
that
there
are
some
places
there.
A
So
that's
what
I'd
like
to
for
you
and
your
team
to
consider
as
you
and
and
hopefully
you'll
you'll
be
able
to
do
that,
and
hopefully,
P
wick
will
be
able
to
adopt
a
doctor's
recommendation,
knowing
that
you've
already
extended
your
consultation
by
a
week
or
by
one
month,
I
think,
and
this
manual
will
not
now
be
in
effect
until
2008
I,
don't
see
any
reason
why
we
need
to
rush
it.
Okay,
thank
you.
A
A
Thank
You
counselor.
So
with
that,
can
I,
if
there's
no
other
speakers,
no
other
motions,
all
those
in
favor
of
the
motion?
Please
raise
your
hand
or
indicate
your
support,
and
that
is
adopted
in
pass
and
with
that
I
need
a
motion
to
also
receive
the
presentation
Monica.
Thank
you
very
much,
and
those
in
favor
indicate
your
support.
Thank
you
very
much
that
is
adopted.
Thank
you
Chris
for
your
presentation.
Much
appreciated,
okay.
I
Thanks
very
much,
it's
a
pleasure
to
be
speaking
to
you
about
this
exciting
topic
today,
I'm
going
to
preface
it
by
the
fact
that
it's
a
pretty
complex
topic-
and
you
may
find
that
you
think
of
things
afterwards-
that
you
didn't
think
of
while
we're
meeting
today
so
I'm
very
glad
to
get
your
feedback
afterwards
as
well.
So
what
we've
got
on
the
screen
right
now
is
my
first
slide
on
it's
a
quick
overview
of
the
AODA
standards.
I
know
some
of
us
work
with
them
on
a
frequent
basis-
others-
maybe
not
so
frequently.
I
So
what
we're
doing
is
a
recap
here
of
the
AODA,
the
integrated
accessibility
standards
regulation,
which
has
several
parts.
The
original
legislation
that
the
city
would
have
started
implementing
was
the
accessible
customer
service
standard,
and
that
was
that
was
back
in
2007
and
it
was
recently
amended.
So
it's
now
part
of
the
integrated
accessibility
standards
and
other
standards
are
expected
for
the
future.
I
know,
for
example,
some
of
the
work
has
been
already
started
to
get
feedback
on
that,
like
a
market
scan
on
what's
needed
for
a
healthcare
standard.
I
The
related
accessibility
legislation,
so
the
Ontario
Building
Code,
while
not
part
of
the
AODA
exactly
it
was
originally
part
of
a
draft
standard,
called
the
accessible
built
environment
standards
and
what
happened
with
that
was
that
the
requirements
that
already
existed
in
some
way
under
the
Ontario
Building
Code
were
updated
and
that
Ontario
Building
Code
had
an
amendment
in
December,
2013,
so
section
3.8
or
the
barrier-free
requirement.
So
those
were
updated
to
include
recommendations
that
started
originally
from
the
AODA,
which
is
also
you
know.
I
We
have
a
corporate
accessibility
policy,
that's
being
drafted
and
the
reason
for
developing
that
corporate
accessibility
policy
was
because
previously
the
city
had
a
lot
of
policies
in
different
places.
For
example,
they
had
taken
a
decentralized
approach.
So
originally,
when
the
AODA
came
out,
there
was
an
accessible
customer
service
standard
in
every
division
makes
it
very
hard
and
complex
to
try
and
update
a
policy
in
every
division,
which
is
something
one
reason
that
the
corporate
accessibility
policy
will
capture.
I
We're
in
the
process
of
updating
the
city's
multi-year
accessibility
plan
and
that's
the
third
category
on
how
we
manage
accessibility
through
the
city
and
our
long-term
goals,
so
that
multi-year
accessibility
plan
as
the
AODA
States
has
to
be
our
strategy
of
how
we're
going
to
identify
barriers
and
plan
for
their
prevention
and
plan
for
their
removal
and
also
leading
below
that
would
be
guidelines.
And
so
we
have
had
many
guidelines.
I
For
example,
the
Toronto
accessibility
design
guidelines
has
been
in
place
since
2004
and
is
currently
being
updated,
and
we
have
Complete
Streets
guidelines
that
were
recently
updated,
taxi
bylaws.
We
have
ferry
guidelines,
there
are
employment
and
accomodation
policies
and
guidelines,
accessible
information,
communication
guidelines,
purchasing
guidelines
and
customer
service
guidelines
in
each
division.
So
as
we're
going
through,
once
we
have
this
policy
implemented
and
the
multi-year
plan,
which
is
the
first
priority
order
of
business,
we
need
to
update
these.
Some
of
these
guidelines
exist
or
see.
I
So,
as
I
mentioned,
the
multi-year
accessibility
plan,
our
current
plan
is
online
and
it
spanned
the
period
from
2012
to
2016,
and
the
focus
of
the
plan
of
the
2012
to
2016
plan
was
primarily
AODA
compliance.
So
it
dealt
with
a
lot
of
the
standards
that
were
coming
into
enforcement
through
that
period
of
time
meeting
the
deadlines
making
sure
that
we
were
able
to
do
things
like
provide
accessible
information
communication
upon
request.
I
Our
focus
for
the
updated
plan
is
to
go
more
than
the
five-year
minimum,
because
we
only
have
about
eight
years
left
to
get
to
2025,
and
we
don't
want
to
get
to
the
end
of
five
years
and
have
three
years
left
to
wonder
how
we're
going
to
get
it
all
done.
So
we're
asking
people
as
we're
going
through
this
plan
to
look
at
the
long
term
and
we
will
go
through
an
update
at
the
four
year
Midmark
period
and
our
focus
is
going
beyond
basic
compliance
now.
I
I
Think
it's
important
to
recognize
that,
while
we're
developing
a
plan,
the
plan
is
a
strategy
and
without
having
without
identifying
all
the
things
that
are
still
barriers.
What
we're
going
to
end
up
with
that?
The
other
side
of
this
is
a
very
long
list
of
things
that
we
don't
currently
have
the
budget
for,
or
the
staff
plans
for,
and
those
are
things
that
we
will
have
to
plan
for
each
year.
I
I
So
our
approach
to
updating
the
multi-year
accessibility
plan
is
government
2.0,
which
represents
things
like
transparency,
public
engagement
and
accountability.
So
we're
making
we're
making
sure
that
we're
looking
at
this
by
consulting
with
divisional
stakeholders,
the
disability,
access
and
inclusion,
Advisory
Committee
and
the
public
and
people
with
disabilities
will
be
holding
in-person
consultation
meetings
in
four
quadrants
of
the
city
and
also
conducting
online
surveys
to
collect
feedback
from
people
and
listening
to
things
like
what
we're
talking
about
today,
you
know
thinking
about
things
like
garbage
collection
and
street.
You
know
Street
issues
like
snow
pileup.
I
Part
of
the
plan
will
also
be
to
to
review
and
report
on
our
2016
accomplishments
and
also
to
look
at
any
ongoing
work
that
carries
over
from
our
current
plan
that
needs
to
go
moving
into
the
2017
onward
plan,
we'll
be
reviewing
progress
as
made
in
each
division
to
identify
barriers
and
plan
for
the
removal
and
prevention.
We
need
to
collect
and
incorporate
input
from
external
stakeholders
and,
as
I
mentioned,
that
the
plan
is
what
we
need
to
accomplish.
I
I
As
mentioned,
some
of
the
consultation
topics
we'll
be
looking
at
what
what
has
been
accomplished
from
2012
to
2016.
We
also
want
to
discuss
any
proactive
measures
that
are
already
underway
to
prevent
and
remove
barriers
and
many
times
when
I'm
working
with
divisions
I
find
out
that
there's
things
that
are
that
are
taking
place
that
are
very
exciting.
That
haven't
been
documented
in
an
updated
plan,
so
the
public
doesn't
know.
I
So,
for
example,
if
people
are
publishing
stuff
online,
they
need
to
have
a
training
on
accessible
document
creation
if
people
are
implementing
bylaws
and
making
decisions.
Looking
at,
for
example,
bylaw
applications
for
cafe
applications,
they
need
to
understand
the
implications
why
the
ex?
What
accessibility
means
and
who's
going
to
be
affected?
People
need
to
have
additional
training
and
understand
how
their
parts
of
the
work
affect
decisions
that
relate
to
human
rights.
I
So
these
are
things
that
that
will
be
talking
to
people
about
also
talking
about
a
vendor
accessibility
strategy
so
that
the
vendors
know
in
advance
what
our
expectations
are
talking
about:
a
document,
accessibility
strategy,
something
that
accompanies
accessibility
of
automated
transaction
systems,
standardization
of
accessible
document
templates.
That
makes
it
easier
for
people
to
create
accessible
documents
so
that
we're
not
expecting
stop
to
start
from
scratch,
because
that
can
be
a
fairly
complex
and
technical
expectation.
I
We
want
to
have
consistency
in
the
way
that
people
create
accessible
documents,
so
the
point
is
doing
a
we'll
be
doing
is
conducting
systemic
reviews
consultant
we've
got
a
series
of
consultation
questions
that
will
be
used
to
gather
information
about
the
underlying
systems
that
contribute
to
accessible
outcomes.
I.
I
So
this
next
one
on
a
consultation
topics
is
the
feedback,
mechanisms
and
complaint
tracking.
So
in
fact
three
one
one
actually
does
an
excellent
job.
In
many
cases,
what
their
critical
part
of
the
role
is
is
documenting
these
things
into
into
a
database
so
that
we
can
start
collecting
information.
We
want
to
try
and
enhance
that
data
collection
so
that
we
can
use
complaint
tracking
to
identify
areas
where
we
need
to
address
more
resources.
I
It
helps
us
to
know
where
there's
patterns,
where
there's
pinch
points
where
there's
trends
that
are
affecting
more
than
one
individual
or
multiple
individuals.
I
mentioned
earlier
about
a
vendor
accessibility
strategy.
So
we
do
have
processes
in
place
for
accessible
procurement,
but
we
need
to
strengthen
those
so
that
we're
not
making
requests
to
be
compliant
with
the
AODA,
but
rather
we're
making
a
request
to
be
compliant
with
specific
technical
expectations
so
that
it
doesn't
leave
it
up
to
people's
guesswork
on
the
end.
I
Result
that
we're
expecting
other
cause
consultation
topics
include
attitudinal
and
systemic
barriers,
systemic
barriers
to
accessible
employment,
information
and
communication
accessibility
strategy.
So
the
approach
to
identify
and
eliminate
accessibility,
barriers
and
materials
produced
by
the
city
or
through
contracts,
so
these
are
questions
that
we'll
be
asking
as
we
go
through
each
division.
What
do
you
create?
Who
creates
that?
Where
is
it
created?
Are
you?
You
know
new
making
new
stuff
every
year,
there's
a
huge
opportunity
for
information
and
communication.
I
It's
not
like
the
built
environment
where
a
building's
going
to
be
standing
or
a
streets
going
to
be
there,
for
you
know
fifty
to
a
hundred
years
before
it
it
might
change.
Information
and
communication
should
be
capable
of
changing
at
a
much
faster
pace.
I
will
also
be
consulting
on
the
built
environment,
accessibility
strategy,
now,
understanding
that
many
divisions
are
at
different
levels.
Some
divisions
have
long
ago,
like
parks,
forestry
and
recreation,
been
doing
accessibility,
audits
of
their
facilities.
Well,
maybe
some
other
divisions.
I
It
may
turn
out
that
they
may
not
have
be
as
far
ahead
in
identifying
barriers
in
their
built
environment.
So
we
want
to
find
out
where
people
are
at
with
regards
to
identifying
accessibility,
barriers
and
facilities
public
spaces,
including
the
public
realm,
and
identifying
opportunities
to
influence.
Toronto's
private
sector,
while
the
AODA
doesn't
tell
us
we
have
to
do
that.
We
have
a
huge
opportunity
at
the
city
not
only
to
influence
businesses
through
our
procurement
practices,
but
also
there
there.
I
I
For,
for
example,
divisions
may
say
that
they
have
a
process
in
place.
Well,
we
need
to
check
and
see
if
those
processes
are
working
effectively
by
removing
barriers,
we
need
to
take
a
strategic
approach
again.
These
are
things
that
I
started
to
talk
about
earlier,
so
the
barrier
removal
plan.
We
have
to
take
it's
difficult.
How
do
you
bite
this
off
with
44
different
divisions
and
invites
people
from
the
public
to
come
in
and
give
feedback?
I
When
maybe
they
don't
know
which
division
was
responsible
for
the
experience
that
they
had,
so
instead
we're
going
to
take
the
approach
of
what
kind
of
attitudinal
barriers
have
you
experienced?
You
know
tell
us
about
your
experiences,
we'll
get
to
the
bottom
of
where
these
things
happen
as
we're
going
through
and
I'm
talking
about
consultation,
we
need
to
be
benchmarking
these
things.
What
are
our
attitudes
in
the
city
towards
people
with
disabilities?
And
what
can
we
do
to
move
those
attitudes
forward
towards
being
inclusive,
removing
ableism,
stop
making
assumptions
about
what
people
with
disabilities
want?
I
Systemic
barriers
would
be
plans
and
policies
and
procedures.
So
we're
going
to
be
asking
people
about,
for
example,
did
this
procedure
stop
you
from
registering
for
something
this
procedure
or
policy,
make
it
difficult
for
you
to
enroll
in
or
participate
in
an
activity
which
may
be
you
know,
ranging
from
employment
to
taking
advantage
of
other
other
city
services,
information,
communication
technology
barriers,
so
we'll
be
looking
at
each
division
and
asking
people
as
well.
What
kind
of
experiences
have
you
had?
Where
have
you
experienced
barriers?
Looking
at
each
division?
We're
going
to
be
asking.
I
You
know
what
kind
of
print
do
you
create?
Who
creates
audio/video,
or
do
you
get
stuff
from
from
other
sources?
Are
you
hiring
vendors
to
create
videos
for
you,
those
kinds
of
things
will
uncover
the
the
avenues
that
we
have
to
prevent
barriers
and
remove
them.
One
of
the
things
that's
happening
right
now
across
all
the
divisions
is
looking
at
the
web
content.
I
So
the
approach
to
the
barriers
again
is
through
this
consultation.
These
are
another
series
of
slides
talking
about
the
types
of
barriers,
the
sources
of
barriers
and
the
best
practices
and
identifying
removing
and
preventing
barriers.
So,
with
the
attitudinal
barriers,
we
have
things
like
hidden
or
implicit
bias,
ableism
stereotypes,
assumptions
and
limiting
other
people's
choices
based
on
those
assumptions
or
inaccurate
perceptions.
The
way
to
remove
those
barriers.
You
first
have
to
benchmark
those
attitudes
and
understanding,
provide
the
awareness
and
training
that's
necessary,
modeling,
desired
behavior,
creating
opportunities
for
interaction
and
engagement
with
people
with
disabilities.
I
It's
not
sufficient
to
just
have
policies
and
guidelines.
They
have
to
become
meaningful,
so
we're
looking
at
ways
that
we
can
give
people
opportunities
through
creating
a
community
of
practice
with
employees
at
the
city
that
work
on
accessibility,
so
that
we
can
do
things
like
lunch
and
learns
and
and
have
events
where
they
can
get
interaction
with
people
by
celebrating
progress,
and
so
there's
some
really
exciting
things
that
are
happening
in
the
divisions
and
sometimes
we
don't
get
to
tell
you
about
them
until
they're.
I
You
know
underway
about,
for
example,
just
to
you
know
what
your
whistle
a
little
bit.
The
housing
are:
the
the
shelters,
for
example,
how
we're
able
to
secure
some
funding
in
order
to
audit
the
shelters
and
that's
something
that
we're
gonna.
They
were
going
through
an
RFP
process.
They
selected
an
accessibility
auditor
and
that
accessibility
auditor
is
expecting
to
deliver
their
results
by
the
end
of
March.
So
we'll
know
a
lot
more,
for
example,
about
about
accessibility
of
our
shelters
and
therefore
we
can
do
better
at
planning
for
for
remediation.
I
So
we
need
to
be
able
to
celebrate
these
things
as
well
evaluating
progress
and
adjusting
accordingly.
So
that's
that's
another
area
for
for
attitudinal
work,
those
systemic
barriers.
So,
in
some
cases
we've
you
know,
we've
done
a
lot
of
focus
on
built
environment
accessibility,
but
those
systemic
reviews
would
include
things
like
looking
at
the
bylaws.
So
are
there
certain
bylaws
that
or
how
do
the
bylaws
work
together
to
result
in
accessible
street
environments
would
be
a
type
of
systemic
review?
I
So
as
these
things
go
forward,
we
need
to
embed
accessibility
in
those
so
that
we're
able
to
track
and
get
get
stronger
data.
You
know
the
data
is
going
to
be
critical
for
us
to
influence
the
decision
making
process.
So
we
want
to
make
sure
that
that
the
lack
of
data
is
not
going
to
be
a
systemic
barrier.
I
think
the
information,
communication
and
technology
barriers
I've
went
through
them,
but
again
we
need
to
audit
those
barriers.
We
need
to
do
remediation
planning.
I
So
we
want
to
tighten
that
up
so
that
we're
not
missing
opportunities
to
prevent
barriers
now
consulting
with
people
with
disabilities.
So
the
slide
that's
up
right
now
tells
you
about
the
four
different
in-person
consultations
and
the
online
survey.
So
it's
our
intention
to
start
an
online
survey
and
run
it
from
March,
first
until
mid-april
we're
using
a
variety
of
different
ways
to
promote
that
online
survey
through
organizations
that
support
people
with
disabilities.
I
We've
also
got
communications
going
out
to
counselors
offices
so
that
counselors
can
buy
that
the
communication
methods
like
email
newsletters
with
their
constituents.
They
can
let
them
know
about
the
in-person
consultation
opportunities
or
the
online
survey
and
as
well
as
as
our
other
methods
of
promoting
this
through
through
the
Public
Appointments
and
other
networks
and
channels
that
that
exists
to
to
get
people
out
to
the
in-person
consultations.
I
So
I
would
like
to
turn
the
floor
over
to
the
committee
to
get
your
feedback
on
some
of
the
questions
or
some
of
the
topics.
Your
your
concerns
and
your
interest.
I
should
preface
also
to
say
that
I
did
get
contacted
by
our
working
group
on
information
and
communication
and
sent
them
some
of
our
draft
questions
or
consultation
questions
and
received
some
some
good
feedback
from
them.
So
there
may
be
opportunities.
I
Consultation
methods
that
are
in
our
and
our
draft
stages
right
now
and
perhaps
also
develop
or
get
some
volunteers
that
want
to
contribute
feedback
to
the
online
survey.
So
those
will
be
things
that
will
will
have
to
take
offline
as
there's
their
draft
materials,
but
the
the
working
groups,
the
people
that
have
volunteered
for
that-
will
be
ideal
to
to
figure
that
out.
But
in
the
meantime,
questions
and
comments
on
the
presentation.
Please
thank.
A
C
Nicole
very
interesting
I
wanted
to
ask
you
some
questions
around
the
methodologies
that
you're
going
to
employ.
So
your
survey,
can
you
tell
me
who
is
this
roommate
intended
for
because
it
seems
to
have
an
extremely
broad
audience?
So
that's
one
question:
are
there
options
for
people
who
can't
access
an
online
survey?
Mm-Hmm.
That's
a
second
question
when
you're
talking
about
targeting
the
divisions.
Is
that
a
series
of
key
informant
interviews
or
how
is
that,
is
that
some
people,
it.
I
C
I
So
essentially,
what
that
will
be
is
we've
put
together
a
an
AODA
primer
for
key
stakeholders
at
the
divisions,
so
whether
they
be
individuals
that
are
responsible
for
resource
planning
policy
planning
or
whether
they
are
individuals
involved
in
procurement
or
real
estate,
or
the
development
and
dissemination
of
information
and
communication.
So
we
want
to
have
a
multi.
I
Multi
skills
or
multi,
you
know
a
cross-section
of
the
other
division
and
the
key
stakeholders
from
those
divisions
so
that
we,
when
we
go
and
meet
with
each
division,
will
be
consulting
with
them
on
the
steps
that
they've
taken
to
work
on
it
like
what
the
requirements
were
for
the
existing
plan,
anything
that
they
have
outstanding,
we'll
also
look
at
some
of
the
historical
data.
So,
for
example,
under
the
Ontarians
with
Disabilities
Act,
there
was
other
documents
and
commitments
so
we'll
be
looking
at.
I
C
I
Think
that,
as
far
as
the
employees
I'm
not
sure
how
they
I
don't
think
that
they've
been
consulted.
Specifically
in
the
past
development
of
the
multi-year
accessibility
plan,
we
will
be
promoting
the
opportunity
to
participate
as
giving
feedback
as
people
with
disabilities,
so
we'll
be
promoting
that
opportunity
through
other
channels
like
our
Monday
morning,
news
so
that
employees
get
to
be
aware
of
this.
The
opportunity
to
participate
if
they
are
participating
from
the
point
of
view
of
a
service
recipient.
I
So
there's
employee
engagement
surveys
and
count
yourself
in
surveys,
other
equity
and
diversity,
surveys
to
identify
what
some
of
our
historic
trends
are
as
far
as
how
people
are
identifying
are
more
people
identifying,
so
that
we
know
that
we're
increasing
the
number
of
employees
with
disabilities
in
the
city
and
how
are
they
reporting
feedback
as
far
as
their
engagement
levels?
So
there
are.
There
were
a
couple
of
specific
engagement
questions
to
identify
how
they
are
feeling
included
or
not
so.
I
See
what
you're
getting
at
and
I'd
like
to
I'd
like
to
find
a
way
to
to
see
if
there
are
people
that
want
to
come
forward
and
talk
specifically
about
their
their
experience
as
employees,
because
these
are
things
that
I
usually
collect
on
a
one-off
basis,
when
people
call
with
our
division
with
concerns
about
maybe
complaints
or
concerns
that
they
have
had
so
a
lot
of
the
feedback
that
I've
had
on
that
is
basically
conversational.
So
I
could
see
that
that
we
probably
should
increase
our
feedback
from
employees
with
disabilities.
F
Congratulations
on
a
fairly
comprehensive
plan.
I
was
very
impressed
with
what
I
saw.
One
thing
that
came
out
of
last
present
day
or
the
first
presentation
today
is
that
there
was
a
need
for
consolidated.
Look
the
bylaws
in
a
city
because
from
the
user
perspective,
which
is
what
we're
representing
here,
it
is
very
difficult
for
us
to
determine
which
by
law
is
being
trespassed
and
how
many,
and
who
do
I
call
for
it.
That
a
last
example
that
I
was
saying
and
about
Kensington
Market.
F
It
seems
that
within
probably
fifty
feet,
I
would
have
had
to
call
three
times
for
the
garbage
bylaw
for
the
a-frame
sign
bylaws
for
cafe,
bylaws
just
to
get
down
the
street,
and
that's
that's
an
impossible
thing
to
do
for
for
someone
with
a
disability
or
to
ask
people
with
disabilities
to
be
the
police
or
the
enforcers
of
these
by
lines.
So
I'm
just
asking
for
something
to
be
specifically
stay
in
the
plan
that
the
city
will
look
at
the
bylaws
and
how
they
affect
people
on
a
consolidated
basis.
Mm-Hmm.
I
I
absolutely
agree
with
you:
we
need
to
start
looking
at
the
as
a
comprehensive.
You
know
what
what
kind
of
barriers
are
people
experiencing
from
a
user
experience
point
of
view,
and
just
like
some
of
the
work
that's
being
done
to
update
our
our
website
in
in
our
service
delivery.
There
are
sometimes
many
divisions
that
will
have
an
impact.
So,
for
example,
you
brought
up
the
issue
of
garbage
cans,
which
is
a
brings
in
another
division.
All
together,
you
know
oftentimes.
I
I
Will
be
consulted
on
out?
You
have
to
understand
that
every
division
has
to.
We
can
give
recommendations
on
on
what
they,
what
they
should
do,
and
so
it's
it's
a
complex
issue
right
that
the
consultation
will
be
we'll
be
focusing
on
that.
Definitely
so
that
we
can
understand
the
linkage
between
all
these
different
different
bylaws
or
different
different
sources
and
how
they
impact
a
person
trying
to
travel
down
the
street.
I
You
commented
on
the
the
bylaws
and
I
mean
I
went
through
this
with
somebody
on
the
phone
recently
it
becomes
challenging
because
my
my
recommendation
to
people
is
that
it's
a
human
rights
issue
when
we're
taking
quasi
constitutional
human
rights
and
bringing
them
down
to
the
level
of
a
bylaw
decision.
It
makes
it
really
difficult
to
to
have
a
like
a
systemic
change.
So
you
know
some
of
some
of
these
things,
maybe
maybe
bigger
than
just
one
bylaw
right.
I
The
overall
impact
on
on
accessibility
and
Human
Rights
is
the
is
the
end
goal
that
we're
looking
for
under
the
AODA
we're
trying
to
you
know,
trying
to
create
accessibility,
and
that
you
know,
then
we
start
weeding
into
some
pretty
complex
bylaws
that
have
been
around
for
a
long
time
that
we'll
do
our
best
to
to
iron
them
out,
but
I'm,
not
sure
I
can't
promise
you
what
the
outcome
is
going
to
be
I
can
promise
you
that
it'll
be
part
of
the
consultation
process.
Okay,.
F
C
I
C
I
C
I
When
it
comes
to
to
collecting
the
data,
will
be,
you
know,
receiving
feedback
from
people
with
disabilities
from
across
the
city
as
far
as
their
concerns
on
barriers
that
need
to
be
included
in
our
and
for
remediation
or
prevention.
As
far
as
the
multi-year
accessibility
plan
will
be
consulting
with
you
again
as
far
as
the
committee
is
concerned,
and
there
are
also
a
number
of
program-
advisory
bodies
within
the
city
that
work
with
specific
divisions
that
will
also
weigh
in
considerably
on
their
expectations.
I
So,
as
far
as
when
we're
consulting
with
divisions,
the
divisions
will
be
the
ones
that
you
know
whether
or
not
they
have
people
with
disabilities
in
the
room,
but
we'll
be
consulting
based
on
the
feedback
that
we're
getting
from
the
public,
as
well
as
the
defined
consultation
questions
that
are
prepared
in
advance
that
are
I
guess.
The
goal
of
these
consultation
questions
is
to
dig
beneath
to
ask
about
the
underlying
systems
and
procedures
that
that
go
towards
contributing
to
to
how
products
or
services
get
developed.
A
I
That
is
part
of
our
attitudinal,
like
a
benchmarking,
I
mean
we
do
need
to
to
find
out
if
frontline
staff
feel
prepared,
feel
that
they're
adequately
resourced,
supported
I.
Think
that
that's
a
that's
a
benchmarking
strategy
as
well
the
city's
going
through
a
considerable
customer
service
improvement
initiative.
So
again
one
of
the,
as
anybody
knows
when
they're
trying
to
get
funding
and
people
to
divert
their
attention
towards
accessibility,
it
can
be
challenging,
in
the
very
least
just
to
take
that
on
as
something
all
by
itself,
but
there's
some
major
major
works
being
across
the
city.
I
So
the
idea
of
being
that
as
we're
improving
customer
service,
we
want
to
also
embed
accessibility
as
part
of
our
as
part
of
one
over,
and
it
is,
as
you
know,
under
the
excellence
Toronto
and
and
having
equity
and
diversity
and
human
rights
as
one
of
the
overarching
goals
of
any
excellence
Toronto
work
that
we're
doing,
but
that
yeah
it's
I,
agree
with
you.
Thank
you.
A
C
Thank
you
for
your
presentation,
alcohol.
It's
definitely
a
significant
undertaking.
I
have
three
questions
for
you,
I
think
one
you
may
have
already
answered
just
in
terms
of
the
consultation
piece.
Will
the
multi-year
plan
be
coming
back
to
this
committee
once
plant
has
been
formulated
and
developed
and
I'm
wondering
if
you
know
a
timeline
around
that?
Okay.
I
I
C
Did
thank
you,
my
second
question.
You
also
answered
in
your
response
around
when
the
plan
will
be
going
to
executive
and
to
Council.
So
thank
you
for
that
and
then.
Thirdly,
will
the
information
and
communications
working
group
have
an
opportunity
to
review
and
respond
to
the
info
,
strategy
that
you're
proposing.
G
C
I
H
I
H
I
H
I
H
So
I
think
we
need
more
staffing
and
we
need
more
resources,
and
if
your
report
doesn't
recommend
that
it's
I
think
that
were
set
it
up
in
such
a
way,
because
for
the
last
three
years
we
have
noted,
through
the
budget
process
every
year,
that
there
is
one
essentially
one
staff
person
in
the
entire
corporation
of
the
City
of
Toronto.
Thank
you
very
much
for
your
work
or
or
two
who
are
working
on
ensuring
our
accessibility
policies
and
compliance
with
Arva
by
2025
is
in
place,
and
many
of
us
think
it's
not
adequate.
H
I
I
That
will
be
more
clearly
sussed
out
once
we
go
through
this
new
multi
or
accessibility
planning
process
and
we've
we've
got
quite
a
few
people
that
are
working
on
accessibility
in
every
division.
So,
for
example,
several
people
in
in
pedestrian
projects
are
focusing
on
accessibility,
there's
several
people
in
parks,
forestry
and
recreation.
Working
on
accessibility,
we've
got
several
people
working
on
accessible
elections,
I
mean
I
could
go
through
all
kinds
of
divisions.
I
The
shelters,
the
the
shelters
work
to
develop
accessible
accessibility
audits
of
all
the
shelter's
was
several
people
working
on
accessibility,
so
I
think
what's
not
necessarily
clear
to
people,
but
what
our
goal
is
so
that
we
can
develop
accountability
in
every
division
so
that
we
nearly
identify
the
stakeholders
that
are
responsible
and
those
that
are
working
on
different
projects,
and
we
have
a
responsibility
to
embed
this
in
everybody's
job.
So
it's.
G
I
I
H
Wide
what
my
concern
has
always
been
is
that
we
have
a
corporate
wide
responsibility
to
ensure
implementation
of
city
wide
policies
across
all
divisions.
There
doesn't
appear
to
be
a
way
that
those
accountabilities
to
the
center
that's
right
are
reflected
in
in
any
way
that
we
can
see
mm-hmm
what's
happening.
I
I
agree
with
on
the
ground:
I
agree
with
you:
I
felt
that
when
I
came
in
and
joined
the
city,
there
was
some
some
gaps
and
we're
looking
at
closing
those
gaps.
One
of
those
examples
is
by
making
sure
that
we
have
a
corporate
accessibility
policy
with
everything
under
one
umbrella,
so
that
there
is
a
clear
understanding
of
all
the
people
participating
and,
of
course,
whenever
we
make
under
the
AODA
whenever
we
changes
to
the
policy
or
whenever
we
make
changes
or
those
changes
in
the
legislation,
additional
training
is
required.
I
I
have
to
go
back
and
check
through
and
see
which,
like
which
divisions
have
accessibility.
Some
of
them
have
more
robustly
to
find
accessibility
plans
than
others
right.
Okay,
I
mean
I.
There
are
gaps
for
sure
and
we
want
to
and
and
the
gaps
may
not
be
in
people
doing
the
work.
The
gaps
might
be
in
documenting
who's.
Doing
the
work-
and
that's
you
know
what's
become
apparent-
is
every
time
I
work
with
a
division.
I'm
going
wow,
you
guys
are
really
you
know
taking
accessibility
seriously,
but
it's
not
documented
I've.
Just.
H
Left
the
occupational
health
and
safety
Coordinating
Committee,
which
I
chair
and
it's
exactly
the
same
issue.
There
are
policies
on
health
and
safety
and
accommodating
workers
who
come
back
to
work
with
ergonomic
adjustments
in
workspaces
or
others
or
Navis.
Do
you
have
a
question,
and
yes
is
your
report
going
to
make
recommendations
about
corporate
accountability
centrally
and
ensuring
implementation
and
a
strategy
to
do
that?
Yes,
yes,
yes,
yes,
and
will
it
require
resources.
I
I
A
Think
there's
a
request
is
noted,
I'm
just
in
the
interest
of
time,
because
we
do
have
one
more
item
that
might
take
up
a
little
bit
of
time.
I
know
Wendy
would
like
to
have
a
second
round
of
questions.
So
hang
on
tight
to
that
request
from
councillor
Davis,
and
maybe
you
let
us
know
a
little
bit
later
on
whether
or
not
that
can
be
accommodated,
but
I
want
to
make
sure
that
we
get
questions
from
yen
and
anybody
else
who
hasn't
asked
questions
or
Tom.
You
want
a
second
round
of
questions:
okay,
no
problems.
A
Anybody
who
hasn't
asked
a
question
who's
interested
in
asking
a
question.
So
that's
Terri,
Lynn,
okay,
so
what
I'll
do
is
I'll
acknowledge
yin
who
has
the
floor
for
five
minutes,
then
Terri
Lynn
and
then
we're
gonna,
reopen
it
up
and
Wendy
and
Tom
will
have
some
more
time.
Okay
and
if
councillor
Davis
wants
to
jump
back
in
there
she
can
but
I
know.
We
also
have
some
motions
that
members
are
interested
in
introducing
so
yen
go
ahead.
Please
I'm.
E
Just
to
be
clear,
I
know:
Darren
went
through
it
slow
before
you
take
your
findings
and
your
recommendations
for
the
plan
to
the
council,
the
City
Council
and
the
executive.
You
will
come
back
to
us
first
or
like.
Can
you
clarify
like
me
when
you
say
Mei,
that's
before
you
present
it
to
the
council
and
to
the
executive?
Yes,.
D
I
know
it's
been
mentioned
a
couple
of
times
and
I
just
want
to
circle
back
to
it.
I
feel
like
Wendy
alluded
to
it
as
well
as
Tom
in
terms
of,
and
most
recently
councilor
Davis
around,
just
folks
that
are
employed
at
the
city
of
Toronto,
so
I
guess
circling
back
to
it.
I
heard
you
say
that
you
don't
know
how
many
people
with
disabilities
are
working
at
in
the
city
of
Toronto
and
what
the
nature
of
those
disabilities
are
and
I
know.
I
You
know
certainly
we're
able
to
also
look
at
metrics
in
other
ways,
as
well
as
far
as
our
costs
associated
with
supporting
people.
So
those
will
be
you
know,
other
other
types
of
inputs,
I
mean
I
would
expect
that
we're
going
to
be
providing
more
accommodations
as
people
age.
That
type
of
thing
right,
so
that
we
know
that
we're
accommodating
people
and
retaining
them
I
mean.
D
It's
been
a
long
time,
but
I
ever
I
recall
like
requesting
that
the
city
do
that,
and
then
some
feedback
was
given
and
I.
Remember
that
there
was
a
commitment
by
the
city.
Like
am
I
wrong.
There
was
a
commitment
by
the
city
to
actually
have
that
data.
So
I
I
hear
that
you've
tracked
something
but
we've
not.
D
It
hasn't
been
compiled
right
and
because,
because
we've
requested
this
multi
years
now,
I'm
wondering
what
the
what
the
actual
barrier
is
right,
because
whenever
you
do,
statistics
folks
are
not
going
to
identify
or
identify
that
that
there's
nothing
wrong
with
that
statistical
method.
That's
always
going
to
happen.
Yeah.
I
In
the
count
yourself
in
survey,
I'll
be
sure
to
circulate
the
link
and
I
think
it
was
recently
brought
to
Council.
Okay,
so
I'll
be
happy
to
circulate
the
the
link
to
that,
for
you
and
I
believe
that
that
particular
group
has
asked
to
develop
a
presentation
for
the
disability
committee,
so
we'll
have
to
find
out
whether
that
would
be
in
like
March
or
April
when
they'll
be
ok
presentation
on
it.
Ok,
great.
A
Thank
you
very
much,
so
I
I
recognize
Wendy
and
Tom,
and
perhaps
councillor
Davis
would
like
to
ask
the
second
round
of
question.
I'm
gonna
just
request
that
maybe
the
questions
be
kept
a
little
shorter.
The
answers
a
little
bit
shorter
because
we
have
one
more
item
to
get
through:
okay,
Thank,
You
Wendy.
It's.
C
A
really
quick
question,
so
in
the
in
the
Nicolle
you
had
referenced
corporate
training,
mandatory
corporate
training
and
I
I.
Just
wonder
if
you
could
clarify
for
me,
because
it's
still
a
question
I
have
does
this
happen?
Are
you
talking
about
evaluating
mandatory
corporate
training
that
has
already
taken
place?
Are
you
talking
about
investigating
the
possibility
of
mandatory
corporate
training
on.
I
Yes
know
them
the
AODA.
We
have
mandatory
corporate
training
that
people
need
to
be
trained
on
the
the
AODA
and
the
Human
Rights
Code,
as
it
pertains
to
people
with
disabilities
and
those
that
have
been
trained
on
accessible
customer
service,
which
we
need
to
expand
now
because
of
the
changes
in
the
accessible
customer
service
requirements.
So
there
is
mandatory
training
taking
place.
We
do
track
to
make
sure
that
people
are.
I
You
know,
keeping
up
so
that
new
employee,
so
that
the
compliance
or
completion
rates
are
up
where
they
need
to
be
so,
but
I
think
also.
What
needs
to
be
done
is
to
to
benchmark
and
say
whether
this
whether
this
training
has
been
sufficient,
whether
it's
equipped
people
in
the
way
that
they
can
meaningfully
support
people
with
disabilities
and
understand
when
they're
getting
an
accommodation
request
and
who
they
go
to,
and
they
need
help
to
provide
that
sorry.
F
F
So
the
corporate
strategy
was
just
to
get
the
message
out
and
make
sure
that
all
divisions
know
that
they
are
responsible
for
implementing
AODA
and
then
support
them
in
making
it
happen
and
measuring
the
progress
towards
compliance
at
the
end
of
the
day.
The
reasoning
behind
that
was
that
if
you
enlarge
the
corporate
structure
of
compliance,
the
divisional
leaders
will
then
say:
oh
well,
it's
no
longer
my
responsibility
I'm
already
paying
for
that
corporate
group
to
be
doing
it.
So
it's
their
responsibility.
Now,
Tom.
A
H
I
They
report
too
it's
an
if
the
bits
of
provincial
reporting
that
they
report
and,
in
fact
earlier,
if
not
earlier
this
year
in
2016
I,
was
working
with
and
contacted
by
the
accessibility
Directorate
and
asked
to
provide
a
list
of
all
the
contact
information
for
all
of
our
agencies,
boards
corporations
etc,
community
centers,
so
that
they
would
be
able
to
identify
those
on
the
and
make
sure
they're
in
the
provinces
database
for
tracking
themselves.
No.
H
But
we
we've
had
kind
of.
There
was
a
big
report
in
2013
or
12
about
how
we
ensure
some
kind
of
corporate
accountability
from
those
agencies,
because
people
believe
they
are
ours
and
we're
responsible
for
them
around.
Other
matters
like
anyway
III
do
think.
That's
that's
a
concern
for
me
too.
They
should
at
least
be
reporting
to
us.
What
they're
doing
we
ask
them
to
send
in
other
kinds
of
reporting,
then
maybe.
I
We
can
put
a
mechanism
in
place
yeah
various
boards
that
manage
those
like,
for
example,
the
TTC
does
their
own
reporting.
You
report
their
progress
to
their
board
salutely.
You
know,
I,
believe
that
those
are
already
happening,
but
really
it's
not
within
I
mean
it's
quite
clear
from
the
TPS
bylaw
that
I
don't
have
agent
governance
over
the
agencies
that
they
govern
themselves.
H
I
H
A
D
D
Okay,
we've
we've
seen
that
folks
have
talked
about
needing
to
complain
when
there
are
accessibility
barriers
and
this
because
Nicole's
work
isn't
done.
This
motion
just
puts
at
the
top
of
the
mind
for
people
creating
that
policy
to
make
sure
that
they're
being
proactive
in
removing
the
barriers
and
ensuring
that
folks
meeting
to
complain
is
lessened
because
it's
already
been
thought
of
from
the
user
perspective.
A
A
G
A
A
C
First
off
I
just
want
to
commend
Nicole
I.
Think
your
approach
to
developing
a
corporate
accessibility
plan
is
our
sorry
policy
is
a
good
approach.
I
work
for
a
municipality
in
the
GTA,
doing
accessibility
with
the
similar
structure
to
the
city
of
Toronto,
and
we
have
found
that
having
a
corporate
policy
in
place
really
provides
clear
guidance
and
governance
to
staff
and
how
they
are
developing
policies
and
procedures
and
how
they
go
about
complying
with
the
AODA
and
its
requirements.
C
C
H
I
was
just
gonna,
move
a
motion
to
direct
staff
to
have
a
consultation
in
East
York,
but
I
haven't
got
that
done
and
maybe
I'll
just
say
really
loudly
and
clearly
that
we
would
really
like
to
have
one
in
East
Jerk.
We
have
found
that
we
are
on
the
edge
of
Scarborough
we're
in
this
that
we're
in
this
place.
We're
going
to
Scarborough
Center
does
not
work
and
people
won't
come
to
Metro
Hall.
H
H
H
To
ensure
corporate-wide
training,
implementation,
training,
comma,
wait,
implementation,
comma
training-
if
you
could
do
that,
and
divisional
accountability
and
compliance
I,
don't
know
the
answer
about
where
the
balance
is
between
asking
for
divisional
ownership
over
implementation.
I
know
that's
important
versus
the
balance
between
that
and
having
central
accountability
in
a
corporation
this
large.
H
So
I
think
something
like
that
has
got
to
be
set
out,
but
I
still
don't
believe
we
have
adequate
resources
centrally
as
well
so
and
and
if
we
don't
ask
them
to
put
in
what
the
resources
are
and
should
say,
resources
and
cost
in
prior
to
the
2018
budget.
So
it
signals
this.
Is
a
budget?
Ask
then
we're
not
going
to
get
it
they're
going
to
say?
Well,
we
can
do
it
within
existing
resources.
H
Well,
we've
been
trying
to
push
forward
with
with
the
accessibility
agenda
if
I
can
say
it
that
way,
with
no
additional
resources,
when
we
know
that
our
obligations
to
comply
with
the
AODA
are
huge
and
if
somebody
is
not
pushing
every
division
essentially
to
make
sure
they
do
have
all
of
their
audits.
Completed
I
mean
I,
can't
at
the
facilities.
H
Division
isn't
finished
its
audit,
and
we
all
we
know
now
is
that
we
have
about
250
million
dollars
of
unbudgeted
capital
that
is
likely
to
come
when
they
are
completed
their
audit
in
terms
of
renovations
and
that's
just
the
built
environment
all
of
the
other
requirements.
We
don't
even
have
a
handle
on
what
those
divisions
are
doing
right
now.
H
What
is
not
just
baseline
for
people
but
a
baseline
in
terms
of
activity
and
where
their,
what
their
activities
will
be
to
ensure
compliance
and
then
how
to
do
the
training
and
then
monitor
to
ensure
compliance
and
implementation.
So
we
need
both
divisional
and
corporate
resources,
I
think
to
ensure
that
that
happens
and
I
hope
that
this
will
will
help
to
do
that.
Every
budget
year
we
have
made.
We
have
asked
the
city
manager
and
other
than
to
say
if
you've
got
enough
resources
to
make
sure
we're
doing
what
we
need
to
do.
H
A
A
So
I
think
what
I'd
like
to
do
is
see
an
indication
of
support.
Number
one
for
Terry
Lynn's
motion
I
recognize
that
Darren
you
said
you
were
feeling
a
little
uncomfortable,
perhaps
with
a
second
portion.
We
can
also
split
that
motion
in
half.
If
we
want
to
vote
it
on
us
on
the
portion,
one
in
portion
two
separately,
all
right.
Unless
the
amendment
has
now
sized
by
you,
it.
A
A
So
we
have
approximately
18
minutes
to
complete
item
di
13
point
two,
which
is
the
disabilities
access
and
inclusion
advisory
committees
working
groups.
At
our
October
meeting
you'll
recall,
we
established
the
working
groups
after
some
debate.
Those
working
groups
are
now
itemized
as
four
in
total.
Under
the
topics
of
communication,
employment,
housing
and
transportation
and
I
just
wanted
to
I
guess
make
a
request.
Some
of
these,
some
of
the
proportions
of
membership
are
not
quite
there.
For
example,
tom
is
gonna
be
having
conversations
by
himself
on
the
transportation
working
group.
A
It
will
probably
be
far
more
productive
if
we
got
him
a
few
other
members
who
are
not
necessarily
serving
in
another
working
group,
but
really
feel
passionate
about
the
issue
around
transportation
and,
of
course
you
have
the
responsibility
of
coming
back
to
the
committee.
Just
like
I
report
back
on
my
activities
as
chair,
you
will
self
select
amongst
yourselves
as
the
working
group,
one
person
to
chair
the
working
group
and
then
to
bring
back
a
short
report
back
at
the
beginning
of
the
meeting.
Terri
Lynn
your
hand
went
up.
A
G
A
E
A
A
A
A
Okay,
another
another
enthusiastic
self
appointment.
Okay,
this
is
this
is
this
is
great,
so
I
just
want
to
confirm.
So
on
communication
working
group
we
have
Darren
yen,
Stephanie
and
Rehema.
Congratulations!
Our
employment
working
group.
This
membership
is
now
comprised
of
Wendy
Victoria
who's,
not
here
but
I
know
she.
A
She
had
indicated
her
support,
Monica
and
Yin
again:
okay
and
then
our
third
working
group,
the
housing
working
group,
we've
got
Joe
Terry,
Lynn
Rehema
and
our
fourth
working
group
transportation,
which
was
underpopulated
now,
is
very
well
populated,
Tom,
Monica,
Terry,
Lynn
Martin
and
councillor
Davis
you're.
In
for
a
treat,
if
you're
going
to
get
to
work
with
councillor
Davis
show
have
you
busy.
A
You've
been
you've
been
indoctrinated,
so
I'm
going
to-
and
this
is
great
thank
you
so
much
everyone
for
for
your
participation,
we're
already
halfway
through
our
our
second
term
here
and
I,
saw
we're
halfway
through
the
the
term
of
the
of
the
day
act
committee,
and
it's
it's
it's
good
to
see
that
we
now
have
our
work
in
groups
compass
that
comprise
with
the
the
right
number
of
people.
You
are
tasked
and
empowered
to
go.
A
C
A
I,
don't
see
why
not
as
long
as
we
don't,
if
you
can
just
make
sure
that
all
the
information
funnels
through
to
Nicole
and
to
to
Carol
I
think
we're
we're
good,
and
if
you
recall
last
time,
Nicole
had
expressed
that
she
couldn't
be
at
every
single
working
group
doesn't
have
the
capacity,
but
I
think
that
she
can
act.
She
can
act
as
a
resource
person.
A
If
you
have
any
specific
questions
for
her
she'll
be
happy
to
have
conversation
with
you
before
you
walk
into
the
working
group
and,
of
course,
once
the
working
group
meets,
you
have
to
self
a
point
and
an
elect
a
person
to
chair
that
working
group,
so
that
person
will
then
be
tasked
with
the
report
back
process
as
well.
You.
E
E
A
G
A
Sorry
that
was
that
was
those
for
those
Kristin's
head,
visibly
bopping
up
and
down.
Of
course,
there
was
a
kink
in
my
neck,
but
it
wasn't
as
loud
as
I
thought.
Okay,
so
good
work,
everybody
I
think
we've
had
a
really
productive
meeting.
I,
don't
believe
there's
any
other
order
of
business
want
to
acknowledge
that
Nashville
has
been
extraordinary.