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From YouTube: Civic Center Commission
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B
Okay,
good
morning,
everybody
actually
it's
afternoon,
my
name
is
donna
bailey
and
I
am
chairing
this
particular
committee.
This
is
the
october
5th
meeting.
B
And
I
think
just
a
reminder
that
please
put
yourself
on
mute,
because
this
is
streaming
raise
your
hand
if
you'd
like
to
be
recognized
and
put
yourself
off
of
mute.
So
we
can
hear
what
you
have
to
say
because
we
do
find
it.
We
do
want
everyone's
input
and
the
public,
I
believe,
is
listening
via
the
website.
B
So
I
believe
everybody
got
a
copy
of
today's
agenda,
so
I
suggest,
and
we
do
have
a
quorum.
We
were
concerned
that
we
might
not
excuse
the
grandfather
clock
and
before
I
start,
I
really
would
like
to
thank
matthew
for
working
with
me
this
morning
to
make
sure
that
every
I
knew
everything
was
on
the
agenda
and
what
was
where
it
was
supposed
to
go
and
what
direction?
Since
this
is
my
first
meeting.
So
if
I
flub
it,
please
forgive
me.
B
We,
let
me
just
say
sorry
after
going
through
that
I
suggest
that
we
move
to
some
of
the
updates.
If
we
could
from
city
council,
I
believe,
is
mosley
here
with
us.
A
Before
we
jump
into
that,
can
we
okay?
Can
we
review
and
approve
the
september.
B
Oh,
my
first
21
meetings.
Oh
I'm!
So
sorry!
Yes,
yes
can
do.
We
have
an
nomination
to
approve
the
september
meeting
minutes.
B
D
The
my
memory
is
that
it
was
reported
last
month
that
in
thomas
wolf,
the
lighting
and
the
hva
was
done,
but
in
the
minutes
now
I
read
that
the
lighting
has
been
done,
but
all
the
hvac
will
not
be
done
until
perhaps
december,
and
I'm
sure
dan
will
would
be
curious
about
that.
So
either.
At
this
point
or
sometime
in
the
meeting,
I'd
like
to
get
clarification
on
that.
A
Absolutely
john
and
some
of
those
notes
are
paraphrased
from
the
official
transcript
recorded
by
that
as
well.
So
I'm
sure
we
can
get
into
that
when
we
get
to
the
venue
component
of
it.
Thank
you.
B
Okay,
could
we
have
approval
of
the
minutes
by
raising
your
hand,
aye.
B
Matthew
is
the
time
to
now
move
on
to
a
message
from
the
city
council,
an
update.
A
B
E
And
I
think
antoinette
said
that
she
had
a
funeral.
I
thought
that
was
her
email,
so
sports
commission
starting
a
busy
time
for
us
right
now,
I'm
going
to
be
jumping
off
this
call
as
soon
as
I
finish,
my
report,
because
we
have
a
major
site
visit
in
town
and
arriving
at
airport
pickup.
So
excuse
me,
jumping
off
we
we're
working
on
the
actual
championship.
If
you
that
is
going
to
be
held
on
november,
12th
and
14th.
E
If
you
are
interested
in
tickets,
we
we
do
have
tickets
available
for
purchase.
Also,
the
sports
commission
has
some
special
kind
of
booster
city
booster
passes.
So
if
you're
interested
in
that
you
can
get
with
me
or
madison
davis
and
my
office,
we
will
move
in
december.
We
have
the
the
grapple
wrestling
tournament,
that's
going
to
be
on
december
17th
and
18th.
E
E
E
If
you
go
back,
I
think
it's
four
years
ago,
when
we
started
the
tournament
we
had
12
teams
pre-covered,
we
had
12
mats
with,
so
we
we
thought
we
would
be
at
40
this
year,
but
kovit
has
restricted
some
of
the
travel
gala
gymnastics
was
scheduled
for
the
first
full
weekend
in
january,
which
would
have
been
january
7
through
9..
E
They
have
made
a
decision
based
on
the
way
their
tournament
is
set.
Their
event
is
set
up
and
the
management
of
their
event
that
that
event
will
not
be
held
this
year
in
asheville
or
anywhere
else,
so
they've
canceled
this
year's
event.
However,
we
are
working
with
another
major
sports
organization
to
fill
in
those
time
slots,
so
somebody
we
were
already
talking
to
about
a
different
period
of
I
mean
a
different
weekend
in
january,
potentially
sliding
into
that
one.
E
We
and
then
we
are
of
course,
actively
getting
ready
for
the
southern
conference
tournament,
which
will
be
march
3rd
through
the
7th
one
of
the
things
about
the
southern
conference.
Tournament
is
the
semi-finals
are
going
to
roll
back
to
4
00
p.m,
so
the
men's
semi-finals
will
be
4
p.m.
On
sunday
instead
of
5
30.,
so
that's
an
adjustment.
Actually,
I
think
that
will
enhance
the
ticket
sales.
E
We've
got
a
couple
other
things
out
there.
I
just
am
not
able
to
talk
about
them
at
this
time,
but
I
think
we'll
have
a
successful
week.
I
do
want
to
say
that
the
maui
invitational
will
be
held
in
las
vegas
this
year.
E
If
I
will
also
say
it
is
not
an
event
that
we
lost
and
it
has
no
reflection
on
on
our
city,
it
is
more
of
a
business
decision
related
to
most
of
the
teams
are
located
west
of
the
mississippi.
In
fact,
the
closest
one
would
be
noted.
E
Aim
in
indiana
also
the
television
times
line
up
better
on
in
the
west
coast,
time
frame
closer
to
my
the
times
out
of
hawaii,
so
they're
able
to
you
know
we
we
would
have
to
shuffle
game
times
around
and
then
you
have
other
factors
like
plane
tickets
that
are
very
cheap
into
las
vegas,
and
I
can
tell
you
that,
prior
to
the
announcement,
I
looked
for
hotel
rooms
at
the
host
hotel
and
they
were
55
a
night.
E
So
there's
lots
of
factors
there,
but
most
of
all,
it's
a
factor
of
television
and
then
maui
jim's,
which
is
one
of
their,
which
is
their
major
title.
Sponsor,
has
a
large
presence
in
vegas.
So
it
you
know,
our
community
did
a
great
job
last
year
and
and
the
other
thing
is,
the
asheville
championship
did
not
come
out
of
the
maui
invitational.
E
The
maui
invitational
came
out
of
the
asheville
championship.
We
we
had
this
year
locked
in
for
this
event
and
that's
why
they
already
knew
about
the
venue
they
knew
about
us,
and
so
that's
how
we
were
able
to
pull
things
off
last
year.
So,
overall,
I
think
things
are
moving
along.
Pretty
well
and
thank
thank
everyone
for
their
support,
any
questions.
I
know
I
threw
a
lot
out
there
really
fast.
E
I
keep
looking
at
donna.
I'm
like
well,
donna
knows
all
this
stuff
because
she's
on
the
board,
but
but
that's
kind
of
where
we
are.
B
I
know
how
hard
the
damp
has
and
his
team
have
worked
to
try
to
get
more
sporting
events
in
a
very
difficult
time
and
I
think
they've
done
a
great
job.
So
thank
you.
Demp.
E
Thank
you,
and
I
also
want
to
thank
chris
and
his
entire
staff
and
chastity-
is
getting
ready
to
get
work
to
death,
so
we're
excited
about
getting
things
rolling
again.
B
B
I
think
now
we
should
hear
from
marshall
hillard
from
the
cvb
for
an
update.
If
you
don't
mind,
marshall.
F
Sure
good
afternoon,
all
happy
october,
whereas
as
they
call
it
in
the
hotel
business
rocktober,
it's
a
busy
busy
time,
usually
in
all
destinations
and
especially
here
in
our
our
lovely
mountain
town.
First
of
all,
just
a
thank
you
to
to
chris
matthew
and
team.
We
had
our
annual
meeting
three
weeks
ago
at
the
thomas
wolfe
auditorium.
F
Very
many
positive
comments
about
the
experience,
food
and
beverage
friendliness
of
staff.
So
I
want
to
give
special
thanks
for
that
and
it
seemed
to
be
a
very
busy
day
in
the
community
because
we
were
we
were
struggling
to
find
space.
So
chris
came
to
the
plate
group.
E
F
F
Of
course,
along
with
the
sports
commission,
tina
attended
teams,
she
actually
was
there.
Last
week
this
week,
we're
at
another
third
party
conference
called
hpn
they're,
the
other
top
three
that
we're
targeting
with
third
parties.
We
go
to
aenc
end
of
the
month
and
then
site,
which
is
another
incentive,
travel
show
for
for
the
southeast
down
in
atlanta
later
this
month.
So
overall.
F
For
us,
in
terms
of
of
volume,
just
a
slight
slowdown
in
in
new
leads
this
month,
the
month
of
september,
that
we
just
finished,
we
usually
compare
it
to
2019
and
overall
leads
were
at
about
62
of
2019
levels.
F
B
Do
is
the
entire
country
being
affected
the
same
way
or
is
it
just
regionally
that
we're
being
affected.
F
You
know
I'm
trying
to
get
some
exact
data
on
that
donna.
Overall,
in
terms
of
you
know,
asheville
as
a
destination
we
are,
we
are
faring
much
better
than
the
rest
of
the
country.
I
don't
have
it
as
specific,
as
you
know,
with
the
recent
lead
slowdown,
but
I
do
intend
to
get
that
data.
F
B
H
I
do
hi
everyone,
so
I'm
daniel
for
those
of
you
I
haven't
met
yet
I'm
the
new
executive
director
with
the
asheville
symphony
taking
over
for
john
who
served
as
our
interim
for
a
while
so
symphony,
is
in
in
pretty
good
shape.
We're
up.
H
With
a
really
successful
event
that
we
just
had
a
couple
of
weeks
ago,
at
pac
square
park
on
september
19th,
it
was
the
first
time
asheville
symphony
had
been
back
together.
Playing
live
as
an
ensemble
in
almost
two
years
sounded
spectacular
and
we
had
anywhere
from
6
000
to
8
000
people
present.
So
it
was
a
massive
success
at
pac
square
and
we're
excited
to
have
the
symphony
train
up
and
running
again
on
november
20th.
We
return
to
live
performance
at
thomas
wolfe.
H
Auditorium
live
indoor
performance,
I
should
say
at
thomas
wolfe
auditorium
and
our
season
runs
through
june,
including
a
new
year's
eve
celebration,
we're
of
course,
following
all
the
protocols
there
in
terms
of
masking
and
mandatory
vaccinations
or
tests
and
we're
working
closely
with
chris
and
his
team
to
facilitate
all
of
that,
we
are
actually
stopping
by
thomas
wolfe
today
to
check
out
a
new
lighting
rig
that
was
just
installed
and
see
how
that
works
for
the
orchestra
and
any
issues
that
might
arise
there.
H
The
ventilation
item
that
john
ellis
brought
up
actually
is
news
to
me,
because
the
last
I
had
heard
that
repair
was
going
to
be
complete
well
before
our
november
premiere.
So
if
there
is
a
change
to
that
timeline,
that
would
be
very
important
for
me
to
know
and
would
pose
a
significant
problem
for
having
a
couple
thousand
people
in
thomas
wolfe
auditorium.
So
I
would
love
to
hear
an
update
on
that
at
some
point.
In
today's
meeting.
H
As
far
as
sales
go
we're
trending
relatively
well,
there
seems
to
be
great
enthusiasm
for
the
return
of
live
indoor
performance.
I
know
the
wortham
has
seen
similar
success
at
their
venue
with
some
sold
out
performances.
Our
subscription
sales
we're
at
about
87
of
our
goal,
which
is
great
single
tickets,
go
on
sale
in
a
couple
of
weeks
on
october
18th,
so
we'll
see
what
the
response
is
from
the
single
ticket
base.
H
B
B
A
Yes,
thank
you
donna
for
that.
First
off,
I
do
believe
we
have
a
brief
presentation
by
natalie
bailey
from
the
city
of
asheville
office
of
data
and
performance,
so
I'll
turn
it
over
to
her.
I
Hello,
everyone,
my
name,
is
natalie
bailey.
I
am
the
data
communication
specialist
for
the
office
of
data
and
performance
in
it
services
at
the
city
of
asheville-
and
I
am
here
today
with
my
supervisor
and
the
manager
of
odap
eric
jackson
and
so
we're
going
to
give
a
brief
presentation
on
who
we
are
and
and
how
we
go
about
our
work
and
then
hopefully,
we'll
have
some
time
for
questions
from
you
all.
So,
let's
get
started.
I
Again,
we've
got
eric
with
us
again,
I'm
natalie
and
cameron
henshaw.
Our
data
performance
analyst
is
not
here
today
and
so
I'm
going
to
turn
this
part
of
the
presentation
over
to
eric.
J
J
So
we're
just
gonna
we'll
do
this
very
quickly,
but
we
want
to
talk
briefly
about
what
our
mission
is,
how
we
go
about
the
work
and
some
of
the
stuff
we're
doing
right
now
and
then
the
goal
of
this
is
really
we're
both
a
resource
for
you
and
your
resource
for
us,
because
we
are
we're
very
interested
in
making
sure
that
our
work
is
connected
to
the
community.
And
you
are,
you
represent
a
highly.
E
J
Part
of
our
community
so
on
the
mission,
this
is
our
mission
statement,
and
I
just
I
want
to
emphasize
three
things:
kind
of
three
three
words
in
here
or
three
phrases,
and
the
first
is
empower
we're.
Our
job
is
not
so
much
to
be
a
bureau
of
data
that
goes
off
and
does
data
analysis.
J
The
second
thing
is
community
and
city
staff.
There's
an
and
there
we're
not
just
an
internal
department.
Our
goal
is
really
to
make
a
difference
in
the
ability
of
staff
to
be
accountable
for
the
outcomes
of
the
work
that
we're
doing,
but
also
to
make
a
difference
in
the
community's
ability
to
advocate
for
themselves
using
data.
So
that
would,
and
the
data
is
really
part
of
getting
everybody
on
the
same
page,
which
is
the
the
last
part
of
this.
J
This
is
about
making
sure
that
we're
achieving
the
outcomes
we
want
to
achieve
and
that
those
outcomes
are
equitable,
that
we
are
being
held
accountable
for
the
promises
that
we
make
and
the
work
that
we're
committed
to
doing
and
by
using
data
as
kind
of
a
common
agreement
about
what's
going
on.
It
really
helps
in
our
communication.
We
can.
J
I
Yeah
sure
eric
for
me,
the
biggest
part
of
this,
is
empowering
the
community.
That's
the
part
of
the
mission
that
resonated
the
most
to
me,
and
that
is,
we
really
want
the
community
to
define
what
success
is
because,
ultimately
they
are
the
folks
that
live
with
a
project
or
an.
I
And
and
so
getting
the
community
in
on
defining
what
success
means,
how
that
looks
for
them
not
only
improves
their
quality
of
life
but
improves
the
quality
of
the
work
that
we
here
at
the
city
provide
for
the
community.
So
that's
that's
been
the
biggest
part
and
the
biggest
thing
that
has
resonated
with
me
regarding
the
mission
of
our
work
here
at
odap.
I
I
We
want
to
make
sure
that
the
work
that
we
produce
is
accessible
to
folks
in
a
myriad
of
ways,
on
a
myriad
of
platforms
from
everything
from
our
website
and
to
engaging
with
folks
like
we're
doing
right
now
in
in
meetings,
and
we
want
to
create
ways
for
the
community
to
participate
in
defining
what
set
success
and
programs
and
services
and
initiative
is.
I
You
know
I
touched
on
that
briefly
in
the
previous
slide,
but
in
order
for
us
to
continue
to
build
and
build
capacity
with
the
community,
but
also
build
on
the
progress
of
any
work,
it
has
to
be
informed
by
the
folks
that
we're
serving,
and
so
that
can
only
be
done
by
robust
and
continuous
community
engagement.
I
Secondly,
data
informed
decision
making,
so
we
want
to
make
sure
that
we
aren't
doing
projects
or
initiatives
that
aren't
grounded
in
data
that
we're
not
initiating
work
that
isn't
supported
by
need,
and
so
the
only
way
to
do
that
is
to
examine
data
to
talk
to
folks-
and
we
do
this
across
the
the
department
again,
odap
works,
collaboratively
and
cross-departmentally
and
the
the
most
recent
example
of
that
is
our
budget
process
for
the
upcoming
fiscal
year.
I
That
was
a
process
that
involved
not
only
of
that
but
equity
budget,
our
community
and
public
engagement,
folks
at
kate,
and
so
we
work
cross-departmentally
to
come
up
with
a
progress
and-
and
we
will
be
building
on
this
progress
for
the
upcoming
fiscal
year,
that
has
departments
examining
how
they
allocate
resources
and
where
they
allocate
resources
to,
and
so
eric
can
actually
speak
a
little
bit
more
about
that
process
and
finish
us
up
on
this
particular
slide.
J
So
and
one
of
the
things
so
I've
been
in
government
now
for
all
of
five
years.
I
don't
know
that
I'm
a
seasoned
bureaucrat
yet,
but
I'm
I'm
on
my
way
and
one
of
the
things
that
I've
kind
of
figured
out
is
that
if,
if
something
isn't
built
into
a
standard
procedure
or
process,
it
isn't
going
to
be
sustained,
and
so
a
lot
of
our
thinking
is
how
do
we?
J
How
do
we
plug
different
ways
of
thinking
into
standard
processes
that
people
are
going
to
do
anyway,
because
what
we're
really
trying
to
do
is
get
people
to
do
things
differently
and
the
premier
process
is
the
budget
process
so
making
sure
that,
when
we're
talking
about
allocating
resources,
whether
that
be
staff
or
or
money
that
we're
asking
questions
like
what
are
the
outcomes
we're
trying
to
achieve?
How
are
we
going
to
tell
if
we're
going
to
achieve
them
or
if
we're
making
progress
at
every
step
along
the
way?
J
And
you
know,
as
I've
said,
what
we're
about
is
empowering
staff
and
community,
but
particularly
with
staff,
we're
about
empowering
them
to
do
things
differently,
but
it's
a
big
change,
and
so
a
lot
of
our
effort
is
really
kind
of
helping
people
learn
how
to
do
those
things
differently,
which
means
we
have
classes
we're
doing
training
that
is
sort
of
combined
with
the
facilitated
process,
so
we'll
go
in
and
work
with
the
division
on
a
particular
initiative
that
they
have
and
take
them
through
the
process
of
thinking
about
performance
outcomes,
data
measurement
and
so
on,
so
that
we're
both
teaching
and
helping
them
come
up
with
a
product.
J
J
All
of
these
are
designed
to
start
getting
everybody
throughout
the
city
kind
of
thinking
about
how
to
how
to
approach
what
they
do
a
little
bit
differently
and
I'm
not
going
to
go
into
a
lot
of
detail
on
the
governance,
but
it
it
is
kind
of
foundational,
because
you
need
to
make
sure
that
you
have
data
data
systems
that
give
you
up-to-date
and
quality
data
that
you
have
the
processes
and
procedures
in
place
to
make
sure
that
that
data
is
accurate
and
that
it's
complete
and,
of
course,
you
need
to
think
about
security
and
making
sure
that
you're
protecting
your
data,
both
against
malicious
actors
but
you're,
also
thinking
through
ways
that
that
data
or
its
exposure
were
used
might
lead
to
accidental
harm.
J
J
We
are
I
I
could
go
on
and
on
about
any
of
these,
you
don't
have
the
time,
although
we
are
always
happy
to
talk
about
any
of
these
things
or
anything
else
we're
doing,
but
just
as
a
kind
of
quick
overview
of
how
we're
trying
to
do.
The
work
we're
involved
in
a
number
of
key
city
initiatives,
we're
working
with
with
the
folks
who
are
dealing
with
houselessness
to
do
a
better
job,
not
only
of
collecting
data,
but
communicating
that
data
out
to
the
community.
J
We're
working
we'll
be
working
with
the
project
manager
for
the
reparations
process
to
make
sure
that
we're
both
providing
data
for
the
commission,
but
also
tracking
outcomes.
And-
and
you
know,
once
the
commission
does
its
work-
that
we've
got
good
mechanisms
in
place
to
track
the
impact
that
those
decisions
and
investments
actually
make.
And.
J
Involved
heavily
in
equity
throughout
the
city,
as
natalie
said,
we
we
have
been
involved
in
the
budget
process
and
we're
a
core
part
of
planning.
Next
year's
budget
process,
we're
engaged
with
the
american
rescue
plan
plan
funding
and
our
business
inclusion
efforts.
So
lots
of
different
initiatives
were
playing
a
role
in.
I
Okay
again,
our
engagement
effort,
the
cornerstone
of
it,
is
actually
communicating
with
people
as
many
different
groups
of
folks,
better
residents
and
stakeholders
in
our
community
as
possible.
This
this
road,
show
and
presentation
is,
is
an
example
of
that,
and
these
communications
provide
us
with
data
in
narrative
form
that
inform
us
in
our
establishment
of
establishing
of
establishing
excuse
me
baseline
information
that
we
can
measure
against
as
we
move
forward.
I
We
started
off
back
in
march
april,
talking
to
community
leaders,
non-profit
leaders,
neighborhood
leaders
and
basically
doing
benchmarking
around
three
questions
about
access
or
perceived
lack
of
access
to
city
services
and
learned
a
great
deal
and
we're
taking
what
we've
learned
and
building
off
of
that
and
those
conversations
are
still
are
still
ongoing,
they're
still
continuing,
and
so
you
know
these
forums
offer
an
opportunity
to
connect
with
folks
to
get
input
on
more
of
a
one-on-one
level
that
we
might
not
have
if
we
didn't
show
up
to
present
and
to
make
ourselves
available
to
present
information.
J
So
kind
of
bringing
this
around
to
something
a
little
more
concrete.
Hopefully,
for
you
all,
you
know
it's
easy
to
talk
about
data
and
performance,
and
it's
a
good
thing,
and
but
you
know
what
does
it
actually
mean
and
it's
important
that
we
have
some
structure
to
what
does
it
mean
to
use
data?
Well,
what
does
it
mean
to
think
in
a
disciplined
way
about
performance,
and
so
we've
adopted
something
called
results-based
accountability
as
a
framework
curious
just
with
a
raising
of
hands
who.
J
This
is
probably
you
get
into
groups
that
work
with
a
lot
of
non-profits
and
and
they'll
all
raise
their
hands,
and
this
is
a
little
bit
more
business
oriented
and
I
think
it
hasn't
made
it
into
that
world
as
much
so
there's
a
couple
reasons,
though,
that
we've
adopted
rba
one
is
that
the
government
alliance
on
racial
equity,
racial
equity
toolkit
that
the
city
has
adopted
is
grounded
in
results-based
accountability.
J
It's
sort
of
built
on
top
of
that,
and
that
was
what
initially
led
me
a
couple
of
a
couple
of
years
ago,
three
years
ago,
just
to
discover
it,
but
it
is
being
very
widely
adopted
in
the
nonprofit
world
here
locally,
it's
been
spearheaded
in
the
public
health
arena
is
kind
of
moved
over
into
criminal
justice
and
equity
and
education
arenas.
J
So
and
it's
it's
being
used
pretty
much
across
the
country
now
as
one
of
the
standard
methodologies
for
really
thinking
through
focusing
on
results
and
and
on
good
measurement
of
the
what
you're
the
work
you're
doing
to
make
sure
that
you're
actually
getting
those
results
and
part
of
the
reason
I
was
attracted
that
when
I
first
encountered
rba
is
that
it's
really
really
simple.
J
You
can
find
performance
frameworks
that
are
you
know
you
have
to
go
off
and
get
you
know
a
a
two
week,
long
training
and
even
in
order
to
even
understand
what
they're
talking
about,
and
this
results
based
accountability
is,
is
designed
to
be
kind
of
common
sense
and
really
simple,
and
it's
grounded.
J
This
is
kind
of
a
slight
boiling
down.
Instead
of
the
full
seven
questions,
I'm
only
giving
you
four
here
from
rba,
but
it's
kind
of
the
heart
which
is
start
with
the
ends.
What
are
the
results
we
want
to
achieve,
and
that's
the
question
about
how
do
we
want
our
customers
or
our
community
to
actually
be
better
off
and
then
that
takes
us
immediately
into
data
and
measurement?
So
how
are
we
going
to
tell
what
is
better
off
mean
and
how
are
we
going
to
tell?
J
As
we
start,
we
want
to
establish
baselines,
which
means
not
just
where
are
we
now,
but
where
are
we
going
to
end
up
if
we
don't
change
what
we're
doing
and
that's
a
really
critical
question
to
ask,
because
sometimes
it's
perfectly
okay
not
to
take
action,
because
it's
good
enough
or
it's
going
to
improve.
You
have
reason.
J
J
What
are
we
actually
going
to
undertake?
How
do
we
expect
that
to
impact
our
performance
measures,
we
start
doing
it
and
then
we
circle
back
around
and
say:
okay,
how
are
we
doing
what'll
happen?
If
we
don't
change,
you
know.
Are
we
on
track?
If
we're
not?
If
we
don't
change
what
we're
doing
again,
that
baseline
what's
going
to
happen,
if
we
don't
do
anything
and
it's
relevant
to
you
in
several
ways,
one
these
are
questions
that
are
useful
in
any
kind
of
endeavor,
starting
from
results
and
working
back
to.
J
How
are
we
going
to
measure
whether
we're
achieving
those
results
and
so
on
and-
and
you
all
have
plenty
of
experience
looking
at?
Certainly
just
in
the
few
minutes
I've
been
in
this
one
meeting,
you're
talking
a
lot
about
a
lot
of
data
and
kind
of
benchmarks,
and
so
on
having
it
in
this
framework.
It's
it's
really
easy
to
kind
of
skip
past
some
key
questions,
just
particularly
if
you're
working
in
areas
you're
familiar
with
and
so
having
these
questions
can
be
a
good
discipline.
J
This
is
also
something
where
you
can
use
these
questions
to
hold
staff
accountable,
we're
going
to
be
using
this
increasingly
throughout
the
city,
and
so
you
should
expect
us
to
be
using
it
and
expect
us
to
be
able
to
answer
these
questions
and
we'd
also
love
it
if
you
know,
as
we
start
talking
about
these
things,
if
you're
talking
about
it
too
and
we're
starting
to
build
some
shared
language
with
our
overall
community
that
capacity
building
is
community-wide
not
just
within
the
city.
J
So
with
that,
I
think
we're
going
to
send
out
through
your
staff
liaison
some
links
to
resources.
J
Our
webpage
will
tell
you
what
we're
doing
pretty
much
up
to
date.
We
try
and
keep
it
up
today.
At
least
monthly
we'll
soon
be
kicking
off
a
newsletter,
but
also
we
would
just
love
to
hear
from
you
if
you
have
questions
or
are
just
interested
in
what
we're
doing
or
ways
that
we
could
help
this.
This
commission,
you
know
reach
out
at
any
time
to
me,
but
also
just
to
the
odap
email
address
and
with
that
I'd
love
to
open
it
up
to
discussion
and
questions.
J
J
Keep
in
mind
that
we
have
officially
been
in
existence
since
march,
so
we
don't
have
a
long
and
storied
history,
we're
really
kind
of
building
from
the
ground
up
and
now
I
can't
think
of
anything
we're
doing.
I
should
probably.
J
A
lot
of
these
things
are
in
flight.
I'll,
just
be
honest
with
you.
I
think
there
are
a
couple
of
things
that
I'm
I'm
pleased
with
where
we've
gotten
so
far,
I'm
I'm
really,
even
though
it
was
just
a
very
beginning.
I
think
we
were
able
to
have
significant
influence
last
year
on
the
budget
process.
J
By
having
departments
start
to
look
at
their
core
services,
we
went
into
that
process
with
the
assumption
that
we
were
gonna.
Have
we
were
not
gonna
have
any
money,
so
we
weren't
gonna,
go
out
in
a
budget
process
and
say
what
new
stuff
would
you
all
like,
and
so
what
we
did
was
we
really
focused
together
with
equity
and-
and
I
should
point
out
that
everything
we
do
is
in
partnership
with
departments,
but
especially
with
equity
budget
equity,
finance
and
community
and
public
engagement.
J
So
we
looked
at
where
there
might
be
inequities
in
the
way
core
services
were
delivered,
identifying
where
those
inequities
might
be
occurring
and
what
service
changes
might
be
possible
to
to
make
in
order
to
achieve
more
equitable
outcomes.
This
year,
we're
starting
to
go
deeper
into
that
and
saying
how.
J
I'm
pleased
at
kind
of
kicking
that
off
american
rescue
plan
act
funding
we
again
we're
in
the
middle
of
it.
This
is
government,
nothing
happens
in
fewer
than
12
months,
but
I
we
played
a
big
role
in
figuring
out
the
initial
evaluation
process
for
selecting
selecting
the
areas
that
the
request
for
proposals
would
would
focus
on
that
were.
J
But
essentially,
then
adopted
by
city
council
for
reparations
again
very
much
in
process,
but
we
were
able
to
provide-
and
we
actually
had
a
meeting
today
with
the
reparations
project
manager
and
we're
starting
out
with
here's
50
data
sets
that
are
kind
of
ground
groundwork
for
the
commission
when
it
forms
so
just
collecting
a
bunch
of
data
there.
So.
J
Those
questions:
what
am
I
missing?
Oh
the
other
one
again,
all
of
this
in
process.
J
You
results
based
accountability,
but
we're
going
to
do
it
in
the
context
of
you
identifying
some
strategies
and
ways
of
measuring
how
you're
going
to
how
you're
going
to
tell
if
you're
being
successful
did
that
over
a
couple
of
months
and
and
they
are
now
starting
to
implement
some
of
those
strategies.
J
I
don't
know
natalie.
What
have
I
missed?
It's
a
little
frustrating
that
I
I
love
your
question.
I
just
wish
we
had
more
history
to
be
able
to
say
and
here's
a
list
of
17
places
where
we
made
a
huge
difference
in
the.
J
I
mentioned
that
we're
working
on
it
so
we're
again
in
flight,
and
this
is
maybe
an
example
of
how
we're
thinking
about
our
work.
So
obviously
we
are
as
a
community
about
to
invest,
investing
and
about
to
invest
more
significant
levels
of
resources
in
trying
to
address
problems
of
houselessness,
and
so
when
we
met
with
the
the
team
that
is
dealing
with
that
set
of
issues,
our
first
kind
of
step
was
to
say,
look
we're
already
collecting
a
lot
of
data.
J
We've
got
a
homeless
management
information
system
that
our
homeless
lead
has
been
working
with
the
nonprofits
who
actually
do
most
of
the
the
actual
work
and
really
trying
to
to
up
the
participation
levels
of
those
nonprofits
getting
data
into
that
system,
so
that
we
can
share
that
back
and
track.
What's
going
on
we're
doing
a
good
job
of
collecting
that
data
we're
not
doing
such
a
good
job
of
telling
the
community
about
it.
J
Let's
start
reporting
that
quarterly
and
let's
put
it
out
on
the
web
and
then
let's
build
from
there,
so
that's
our
initial
project
just
coming
up
with
some
automated
ways
of
taking
that
data
and
getting
it
up
onto
the
website
where
people
can
see
what's
going
on
and
then
kind
of
pulling
that
out
in
two
directions:
one
we're
going
to
be
investing
money,
for
example,
in
the
new
emergency,
shelter
and
and
some
other
things,
let's,
let's
name
and
start
benchmarking.
Where
are
we?
J
Where
do
we
think
we
would
be
so
that
three
years
down
the
road
when
that
funding
runs
out,
we
can
say
and
here's
what
we
achieved
and
then
the
other
is
to
start
looking
at
impact
on
on
neighboring
systems.
So,
if
we're
doing
things
with
the
houseless
community,
we
obviously
want
to
measure
our
impact
on
that
community,
but
we
also
want
to
start
looking
at.
How
does
this
affect
our
law
enforcement
load?
How
does
this
affect
the
jail
population?
J
How
does
this
affect
our
our
mental
health
facilities
and
that
those
are
hard
things
to
do,
but,
as
we
start
kind
of
chipping
away
at
it,
it
helps
us
to
start
to
say
we're
not
just
solving
this
problem
in
isolation,
we're
trying
to
have
an
impact
on
the
on
the
broader
community,
and
that
is
both.
J
You
know,
businesses
downtown
who
need
to
know.
You
know
what
we're
accomplishing
here,
but
also
all
the
other
services
that
getting
involved.
If
we're
not
addressing
homelessness
kind
of
at
some
of
its
roots,
then
those
impacts
just
kind
of
spiral
out
into
other
parts
of
the
system.
So
we
want
to
start
being
able
to
measure
those.
B
D
J
I
J
J
C
J
What
are
the
services
that
the
city
provides
to
achieve
those,
and
then
how
are
the
resources
kind
of
what
resources
are
being
used
to
provide
one
or
another
level
of
service,
and
our
role
is
really
primarily
to
say:
let's
make
sure
we're
able
to
quantify
and
document
those
impacts
and
outcomes.
C
C
J
J
C
Okay,
so
when
daniel
or
marshall
or
or
anybody
that
wants
to
do
anything
in
the
city
outside
of
the
civic
center
kind
of
thing,
and
it's
going
to
require
some
budgetary
consideration
from
the
city
they're
going
to
have
to
go
through
your
agency.
J
No,
that
would
so
we
have
no
authority
over
the
budget.
We
are
a
support
function
for
the
budget
department,
but
in
the
end
budget
decisions
are
made
by
city
council.
J
J
J
What
we're
going
to
try
and
do
is
make
sure
that
we're
helping
departments
when
they're
making
a
budget
request-
or
it
might
be
something
coming
through
this
group-
we're
making
sure
that
we're
asking
the
right
questions.
What
outcomes
are
you
trying
to
achieve?
How
are
we
going
to
measure
those
outcomes?
Can
we
get
data
that'll
that'll
help
us
to
do
that.
That
sort
of
thing
so
we're
we're
more
of
a
support
department
rather
than
one
of
the
things
I
like
to
say
is.
J
J
We're
responsible
for
almost
everything
and
in
charge
of
absolutely
nothing,
so
we're
really
trying
to
help
other
departments
do
their
jobs
better.
C
No
you're
not,
but
that's,
okay,
eric
we'll
give
you
a
chance
seeing
that
you're
new
in
the
city
and
things
like
this,
but
you
look
at
the
resources,
and
I'm
only
just
sitting
here
as
just
one
commission,
member
of
a
of
a
group
that
says
that
we
are
in
on
the
edge
of
a
fantastic
change.
C
If
we
want
to
change-
and
the
first
question
is,
do
we
really
want
to
change
or
do
we
want
to
stay
with
our
old
true
and
looking
at
the
data
that
we
received
in
this
group
monthly
from
the
management
of
this
facility
that
the
city
owns
and
the
county
owns?
Are
we
doing
as
a
commission?
Are
we
serving
that
to
the
best
interest
of
the
population
of
western
north
carolina,
and
how
do
we
look
upon
your
department
as
an
asset,
or
do
we
look
at
your
department
as
an
obstacle.
J
I
would
certainly
hope
that
you
would
look
at
our
our
team
as
an
asset
and
as
a
support
or,
if
you
want
to
make
a
change
so,
let's
to
be
a
little
more
specific.
If
there's
something
you
want
to
change,
we
would
be
delighted
to
help
kind
of
think
help.
You
think
through
things
like,
how
are
we
gonna?
How
are
we
gonna
measure
that
change?
How
are
we
going
to
you
know
we
have
some
data.
What
data
do
we
already
have?
What
data
might
we
need
to
collect?
How
are
we
going
to
do
that?
J
Those
kinds
of
things
we
can,
we
can
certainly
be
a
help
with.
I
hope
we
would
never
be
an
obstacle.
I
can't
think
of
any
any
way
that
we
would
actually
manage
even
to
accomplish
that
from
our
team.
B
B
B
Yes,
well,
thank
you
for
that
presentation
back
to
you,
matthew,.
A
Oh
yeah,
thank
you.
Thank
you
again
to
eric
and
natalie
there
for
that
and
yvonne
with
the
great
questions,
and
I
think
something
that
we're
all
gonna
keep
an
eye
out
to
see
how
that
shakes
out
and
how
we
can
all
best
work
together.
A
On
last
month's
meeting
chris
had
mentioned
the
hiring
of
a
new
assistant
general
manager.
Her
name
is
chastity
wilson
and
she's
actually
joining
us
today.
So
rather
than
brag
about
her
I'm
gonna.
Let
her
do
that
herself
and
also
on
behalf
of
john
and
daniel,
if
you
wouldn't
mind,
also
giving
a
quick
update
on
the
thomas
wolf
projects
as
well.
L
Most
definitely
good
afternoon
as
it
is
with
everyone
very
glad
to
be
here,
as
matthew
mentioned,
the
new
agm
been
here
roughly
roughly
around
three
months
now
getting
close
to
three
months
and
looks
like
we
are
digging
our
heels
in
very
quickly,
with
a
very
busy
season
coming
up
so
very
much
enjoying
that
I
do
want
to
go
ahead
and
start
off
by
letting
john
and
daniel
know
about
the
hvac
project
in
the
wolf.
As
of
as
we
speak
right
now,
the
wires
are
being
pulled
and
the
project
is
underway.
L
L
With
that
being
said,
we
already
have
gajora
that
is
going
to
be
sold
out
in
the
wolf.
We
are
making
those
adjustments,
so
we
may
have
to
back
up
or
move
forward
as
soon
as
possible
as
soon
as
those
parts
get
in
there
to
make
sure
that
we
are
up
and
running
for
a
sold
out
event
as
well.
So
daniel
looks
like
we're
going
to
be
looking
pretty
good
for
the
start
of
november
and
john.
Hopefully
we
are
going
to
absolutely
have
no
glitches.
L
I
am
not
going
to
count
that
out
as
of
this
time,
because
parts
and
pieces
are
scarce
at
this
point,
so
we
are
working
very
closely
with
them.
They
are
keeping
us
updated
as
to
the
progress
and
hopefully
we'll
see
that
being
wrapped
up
sooner
than
later,
but
we
are
expecting
by
end
of
month.
L
It
did
they
have
given
us
some
updates
saying
that
they
were
not
going
to
be
able
to
get
some
of
the
parts
in
until
then.
However,
I
think
that
they
were
able
to
pull
some
strings
and
be
able
to
get
what
we
needed,
so
they
are
in
there
currently
right
now
pulling
and
so
they've,
given
us
an
estimate
of
end
of
month
and
I'm
not
going
to
get
too
excited
right
now
until
we
actually
see
a
little
bit
more
progression.
Okay,.
L
You're
welcome
just
to
give
you
a
little
bit
of
background
on
me
and
I
do
not
do
bragging,
but
nine
years
in
the
industry
very
much
excited
to
be
here
looking
forward
to
working
in
a
very
fast
facility.
So
I'm
looking
looking
very
much
forward
to
it.
Chris
threw
me
in
really
well
with
a
widespread
panic
concert,
so
I
think
I've
gotten
my
feet
wet
pretty
good.
A
Well,
definitely
been
a
great
asset
to
us
here
at
the
venue
and
daniel,
depending
on
your
time
of
year
visit
today.
Maybe
you
and
chastity
can
connect
and
say
hello
in
person
with
that.
So
moving
on,
I
believe
the
next
section
that
we
have
is
upcoming
events
by
laura
weston.
K
Hello,
everyone,
so
we
do
have
a
pretty
busy
october
and
november,
only
give
you
a
rundown
for
the
next
month.
We
have
cody
jenks
in
the
arena
this
coming
saturday.
K
After
that,
we'll
have
the
craft
fair
of
the
southern
highlands
they're
here
october
14th
through
the
17th
that's
thursday,
through
sunday,
gojira
which
is
sold
out
is
chastity
mentioned
on
october
23rd,
indigo,
girls
october
27th,
and
that
is
followed
by
three
sold
out
arena
performances
with
billy
strings,
and
then
we
have
camp
and
thomas
wolfe
on
november
2nd,
which
is
also
sold
out.
So
a
nice
nice
string
of
sold
out
events
here
in
the
next
month.
B
G
I
just
want
to
give
a
little
insight
to
laura
and
matt
in
advance
for
the
billy
string
show
because
he
just
played
on
the
festival
lineup
that
I
was
at
over
the
weekend
and
their
team
has
very
very
strict,
coveted
protocols
for
all
the
photographers
that
are
in
the
pit
and
just
so
that
you're
not
thrown
off
the
day
of
they
require
for
media
or
anybody
inside
the
pit
to
have
all
of,
if
they're,
a
photographer,
all
three
a
vaccine,
a
vaccine
card,
a
coveted
negative
test
from
the
last
48
hours
and
an
additional
photo
waiver
for
signature.
G
A
You
know
we
worked
with
the
artists
as
to
what
the
comfort
level
is
not
just
for
the
guests
attending
the
event,
but
our
internal
staff,
as
well
as
any
staff
that
would
be
in
close
proximity
to
backstage,
and
we
you
know
each
artist
is
different,
as
I'm
sure
you're
aware
chrissa,
but
you
know
we're,
I
think,
we're
doing
a
great
job
with
it
and
again
shout
out
to
chassidy
on
that.
She
really
hit
the
ground
rolling
and
we've
already
seen
really
great
changes
and
improvements.
Since
oh.
L
L
We've
got
requirements
of
testing
prior
to
as
well,
so
we're
taking
every
precaution
whatsoever
possible,
not
only
just
with
our
staff
but
with
the
crews
and
with
the
artists,
so
we're
letting
them
know
as
well
that
you
know
we're
on
top
of
this
we're
going
to
stay
on
top
of
it
and
if
there's
anything
that
is
new
and
unusual
that
comes
up,
we
are
going
to
make
sure
that
that
we're
going
to.
E
B
Great
chris,
thank
you
for
bringing
that
up.
It
always
is
helpful
to
know
whoop
a
little
more.
You
know
that
you've
run
into
something
so
and
cassidy's
all
over
it.
So
that's
great
as
well
any
other
questions
that
we
have
before
we
go
on
to
old
business.
B
Anybody,
no,
the
biggest
thing
in
the
old
business
is
the
the
community
partners
opportunities.
All
of
you
received
a
form
to
fill
out
to
say
which
commit
your
committee.
I
know
we're
not
supposed
to
be
that
word
group
you'd
like
to
be
with.
Please
do
that
so
in
november
we
can
form
these
groups
and
announce
who
they
are
who's
in
those
groups,
any
new
business
that
we
haven't
covered.
B
No
all
right.
Our
next
meeting
will
be
november
the
2nd
same
time.
12
o'clock,
it
still
will
be
continue
to
be
virtual.
We
are
facing
adjournment
at
the
end.
Is
that
correct,
matthew.
A
B
Thank
you
I
I
was
so
nervous
about
this.
I
got
on
the
call
at
quarter
to
10.,
not
I
I'm
saying:
where
are
you
and
all
of
a
sudden?
I
realized
what
time
it
was
so
anyway.
Thank
you
again
matthews
for
matthew
for
keeping
me
on
track.
Everybody.
Thank
you
for
your
time.
We
really
appreciate
all
that
you
do
for
the
city
and
the
community
at
large
and
we
are
adjourned.