►
Description
Town of Hilton Head Island, Public Planning Committee Meeting August 4, 9 AM
Meeting Agenda available at https://www.hiltonheadislandsc.gov/towncouncil/agendas
B
C
D
Thank
you,
mr
stanford
is
obviously
in
a
remote
location
and
we're
trying
to
patch
him
in.
I
think
he'll
be
able
to
join
us
in
a
minute
or
two.
Is
there
a
motion
to
approve
the
minutes?
So
thank
you.
Is
there
a
second?
Second,
all,
those
in
favor
signify
by
raising
your
right
hand,
passes
unanimously,
or
at
least
with
a
three-present
krista.
Do
we
have
any
requests
for
public
comment
at
this
time.
A
D
F
F
As
a
result
of
that,
we
engaged
the
firm
of
walker
associates,
who
prepared
a
very
comprehensive
and
detailed
report
for
us
outlining
a
list
of
recommendations
and
steps
that
we
should
take
in
terms
of
improving
our
overall
service
for
beach
parking,
considering
imposing
fees
for
charging
of
beach
parking
and
looking
at
a
number
of
technology
and
infrastructure
improvements
in
process.
We
met
back
with
the
committee.
At
that
time
we
were
instructed
to
do
two
things.
One
engage
in
more
public
outreach
and
feedback
which
we
have
done.
F
We
have
taken
all
of
those
comments
and
we've
incorporated
them
into
our
kind
of
decision-making.
Matrixes
and
two.
We
were
asked
to
issue
a
request
for
qualifications
to
identify
the
best
suited
firm
to
work
with
us
and
the
hilton
head
island
community
to
develop
a
comprehensive
beach
parking
program,
and
so
I'm
pleased
to
bring
forward
today
the
firm
that
staff
has
selected
for
that
purpose,
which
is
pci
municipal
services.
F
Pci
municipal
services
focuses
exactly
on
that
providing
parking
management
to
municipalities
and
they
approach
each
situation
with
an
understanding
that
every
jurisdiction
is
unique,
and
so
we
might
try
to
compare
ourselves
to
many
other
places
at
the
end
of
the
day.
Hilton
head
island
is
hilton
head
island,
and
so
we
need
a
plan
that
is
going
to
be
tailored
to
fit
all
of
our
new
unique
needs
down
to
the
level
of
each
individual
parking
area,
and
so
that
is
what
they
have
done.
F
Let
them
talk
with
you
about
what
their
proposed
scope
of
services
are
going
to
look
like
discuss
with
you
and
ultimately,
if
there's
support
to
move
that
forward
to
council,
discuss
with
council
and
once
that
scope
of
services
is
finalized,
we
will
use
that
as
the
foundation
for
a
contractual
agreement
that
we
administratively
will
work
on
executing
after
the
agreed-upon
scope
of
service
has
been
finalized
with
town
council.
So
with
that,
I'm
going
to
turn
the
presentation
over
to
jack
and
let
him
take
it
from
there.
Thank
you.
G
G
Let's
see
if
we
can
get
this
thing
moving
here.
We
go
all
right
so
today
we
wanted
to
cover
a
few
things.
First
of
all,
we
want
to
introduce
our
firm
and
give
you
the
opportunity
to
ask
any
questions
about
who
we
are
and
what
we
do
also
talk
about.
The
custom
program
approach
we
put
together
for
hilton
head
now,
keep
in
mind.
We
view
ourselves
as
a
consultant
and
programs
change
over
time.
I've
been
doing
this
for
30
years
and
things
evolve.
People
in
your
seats
may
change.
G
You
guys
may
win
the
lottery
or
decide
something
to
do
something
else
right,
so
we
have
to
evolve
so
we
try
and
build
a
program
that
can
adapt
and
change
over
time
things
like
autonomous
vehicles
that
are
coming
sometime
in
the
future.
We
want
to
be
prepared
for
that
and
help
our
clients
prepare
for
that
and
that
aligns
with
the
technology
that
we
put
together
to
address
your
immediate
concerns,
but
also
what
about
the
future?
How
are
we
going
to
deal
with
things
going
forward?
Ev
vehicles
are
coming
really
fast.
G
G
So
a
little
bit
about
our
firm
josh
said
we
are
a
municipal
parking
company,
only
the
two
good.
Looking
gentlemen
on
the
outside
of
me
up
there,
my
partners
in
the
business
and
together
we
have
over
a
hundred
years.
I
think
the
picture
of
gil
on
the
bt-
I
guess
on
the
left
side-
is
more
recent
than
the
ones
in
the
middle,
as
you
can
tell,
but
our
focus
is
really
on
quality.
G
G
In
order
to
do
this
in
in
the
high
level,
we
have
a
a
commitment
where
we'll
have
one
regional
manager
dedicated
to
each
five
of
our
clients-
you're-
probably
not
aware
of
this,
but
that's
unheard
of
our
industry.
Usually
those
sort
of
positions
would
oversee
hundreds
of
locations
which
doesn't
give
them
adequate
time
to
get
involved.
Stay
involved,
support
be
available.
We
answer
our
phones
and
one
of
the
great
things
about
working
with
us.
G
We
have
extensive
experience.
Opening
up
municipal
operations
been
doing
this
for
30
years.
I've
worked
with
hundreds
of
municipalities
all
over
north
and
south
america.
I've
started
up
programs
from
scratch.
I've
transitioned
them
from
public
to
private.
I've
got
a
lot
of,
let's
say,
experience
in
that
area
and
then
aligning
right
size
technology
so
critical
today
that
we
do
the
right
thing
and
I'll
get
into
that
in
great
detail
a
little
bit
later.
What
is
the
right
technology
for
your
community
and
your
parking
program?
G
Just
a
brief
view
here.
Some
of
our
municipal
clients,
you
can
see
that
some
have
been
with
the
company
for
quite
some
time.
You
also
see
that
we've
added
quite
a
few
recently.
In
fact,
you
can
add
chattanooga
to
that
list.
We
are
opening
that
operation
on
november.
1St
oklahoma
city
is
actually
opening
today,
so
I'm
catching
a
flight
out
there
tonight
to
join
my
colleagues
out
there
for
that
transition,
but
we're
growing
quickly,
because
our
message
is
resonating
with
municipalities.
G
G
So,
as
josh
said,
we
we
view
every
operation,
every
client
as
a
custom,
a
boutique.
How
are
we
going
to
identify
the
specific
needs,
so
the
program
can
be
successful
for
each
community
and
it's
very
cool,
because
when
we
looked
at
your
website
and
the
core
values
that
you
posted
out
to
your
community
align
very
well
with
what
we
like
to
do
and
what
we
want
to
do
here
with
you
pursuit
of
excellence,
state
of
art.
G
I
think
in
all
reality,
if
the
plan
that
we
propose
goes
forward,
you'll
have
one
of
the
most
sophisticated
parking
programs
in
the
country.
You'll
have
data
that
is
very
transparent,
very
open,
there's,
accountability
at
all
levels.
It's
going
to
be
very
cool
to
be
a
part
of
understanding
a
startup.
This
is
a
big
transition.
You
already
have
a
paid
parking
program.
You
already
have
a
permit
program.
What
we're
doing
is
we're
moving
that
forward,
where
it's
more
convenient,
more
efficient
and
allows
you
to
have
the
information
you
need
to
make
good
decisions
going
forward.
G
You
have
to
brand
the
program.
I
always
believe
in
that
park.
Hh
is
a
suggestion
that
we
have.
There
has
to
be
a
name
associated
with
the
service,
and
we
necessarily
don't
want
to
limit
this
just
to
parking,
because
it's
really
parking
and
transportation.
How
are
we
getting
people
to
parking
lots?
How
are
we
aligning
with
the
trolley
service
that
you
already
offer?
We
need
to
communicate
efficiently
across
the
whole
board
of
transportation,
specifically
for
for
your
community,
we
understand
that
the
residential
parking
program
is
key.
G
We've
got
a
great
idea
for
how
to
make
that
more
efficient,
convenient
for
the
citizens
more
controlled,
make
sure
they
have
access
to
the
spaces
that
that
you
committed
to
them
addressing
the
tourists
and
visitors
need.
How
do
we
make
it
a
welcoming
parking
program,
that's
easy
for
them
to
use
easy
to
find
parking
spaces,
and
then
the
challenge
that's
happening
all
over
our
country.
How
do
we
deal
with
short-term
rentals?
It's
a
big
change,
much
like
uber
and
lyft
affected
airports.
G
Vrbo
and
airbnb
have
affected
communities
like
yours,
so
I
said
these
words
already,
but
easy
and
convenient
is
super
important.
We
don't
want
to
encumber
people
confuse
them,
frustrate
them
in
the
process
of
parking.
So
what
we
have
proposed
is
what
we
say
is
a
frictionless
parking
program
where
they
can
park
their
car
and
get
out
and
not
have
to
necessarily
stop
stopping
a
machine
or
talk
to
anybody.
They
can
pay
for
their
parking
quickly
and
be
on
their
way.
G
H
G
And
so
the
way
that
people
will
be
able
to
pay
is
they'll,
either
text
hhcb
to
that
number
up
there
and
that's
designated
for
the
caligny
parking
lot.
That's
how
we
set
that
up,
but
each
lot
could
have
its
own
code.
The
other
option
is
much
simpler.
You
just
scan
that
qr
code
at
the
bottom
of
the
sign
here
and
it
will
initiate
the
payment
transaction
jack.
G
We'll
work
with
staff
on
the
final
layout
for
the
signs
and
get
approval.
This
was
just
a
preliminary
draft
of
the
sign.
Yes,
so
once
the
customers
paid
for
parking,
if
they've,
if
they've
already
used
the
system
the
next
time
they
come
in
and
enter
their
cell
phone
they're
already
going
to
be
in
the
system,
so
it's
very
convenient.
You
can
pay
for
your
parking
in
in
a
matter
of
seconds.
G
This
can
be
set
up
at
variable
rate
codes,
whatever
staff
and
is
approved
on
the
rates,
so
you
can
have
each
hour
whatever
each
day,
whatever
parameter
you
want.
It
also
gives
you
the
capability
of
buying
a
full
day
of
parking,
and
if
it's
decided,
you
can
also
have
it
where
I
could
purchase
parking
in
one
area,
but
would
allow
me
to
park
in
multiple
areas.
G
So
it
gives
you
a
lot
of
flexibility
in
how
you
use
the
technology
now.
The
key
to
all
of
these
systems
is
that
we're
using
virtual
permitting
and
what
I
mean
by
that
is
we're
not
using
tickets
or
hang
tags
or
anything
like
that.
We're
using
the
license
plate
of
the
vehicle
as
the
as
the
as
a
credential,
the
matter
of
record
so
we'll
know
based
on
the
license
plates.
The
vehicles
parked
in
the
lot,
who's
paid
who's
a
permit
holder,
and
so
it
allows
for
very
controlled
and
accurate
management
of
the
system.
G
With
the
text
to
park
solution,
we
also
have
validation
capability
and
I
think
that's
going
to
be
key
for
the
community
and
some
of
the
businesses
may
choose
to
validate
for
their
customers.
Parking,
okay
and
that'll
be
very
simple,
another
sign
that
can
be
placed
inside
the
businesses
or
here
in
staff.
G
On
the
residential
parking
program,
like
most
communities
of
your
size,
the
use
of
hang
tags
and
stickers
has
been
the
method
in
the
past
again,
our
goal
is
to
simplify
the
process,
get
rid
of
the
cost
and
the
administration
of
those
stickers
and
hang
tags
and
move
more
towards
virtual,
permitting
using
the
resident's
license
plate
as
the
matter
of
record
and
each
resident
can
enter
multiple
license
plates
in
the
system.
So
there's
flexibility
in
that
part.
G
The
system
would
also
allow
for
people
if
their
nephew
or
sisters
coming
into
town,
they
would
be
able
to
use
this
system
to
register
whatever
visitor
permits
that
y'all
have
approved
for
the
program
again.
The
goal
here
is
to
use
the
license
plate
as
a
credential
which
allows
us
to
effectively
monitor
all
of
the
permit
use
in
the
facilities
and
we'll
actually
know
which
residents
are
using
parking
in
certain
lots.
How
often
are
they
using
it?
G
All
of
that
data
will
be
available
to
you
as
you
go
forward,
making
decisions
the
other
piece
with
the
residential
parking
program
and
I'll
get
to
it
on
the
next
slide.
Is
we
propose
a
technology
to
protect
the
resident
spaces
for
the
residents,
and
this
can
be
done
with
the
sensor,
so
a
simple
sensor
put
in
each
parking
space
will
allow
us
to
know
that
that
space
is
currently
being
used
and
we
can
also
identify
who's
using
that
space.
G
G
So
the
other
option,
for
those
that
don't
want
to
have
a
cell
phone
or
don't
have
a
cell
phone
would
be
to
give
them
a
bluetooth
tag,
and
that
would
automatically
be
recognized
by
that
sensor.
So
the
tag
would
be
in
their
car
they'd
pull
over
the
sensor
and
the
system
would
automatically
recognize
that
jack
was
parked
in
that
spot.
G
So
the
other
feature
that
is
available
here
is
through
this
technology.
We
would
be
able
to
set
up
reservations.
So
if
you
wanted
to
allow
people
to
reserve
a
space,
the
system
would
know
that
space
17
was
reserved
for
jack
and
only
jack
to
park
there.
So
all
of
those
things
are
capable
with
this
technology
trying
to
offer
a
lot
of
flexibility
here.
G
On
the
enforcement
side,
we're
proposing
a
camera
based
system
and
the
cameras
would
be
a
combination
of
mobile
cameras
that
would
be
mounted
on
a
vehicle
and,
as
the
vehicles
patrol
the
lots,
they
would
be
capturing
these
license
plates
and
doing
a
comparison
of
cars.
Parked
versus
cars
that
have
paid
via
texas
protects
the
park
or
they
have
a
permit
in
that
lot
or
it
may
be
a
registered
vehicle
police
car.
G
Whatever
the
case
may
be,
and
from
that
system
we'll
be
able
to
tell
cars
that
are
parked
without
a
payment
or
they
shouldn't
be
in
the
lot,
and
all
of
that
can
be
managed
in
real
time.
So
we
can
be
very
accurate
in
the
approach
we
take
for
the
larger
lots,
we've
suggested
stationary
cameras
and
these
cameras
would
be
would
be
capturing
cars
as
they
come
and
go
from
the
lot
and
doing
the
same
process.
I
just
described
for
enforcement,
identifying
people
that
don't
have
a
permit
or
haven't
paid
in
the
lot.
G
The
other
thing
the
stationary
cameras
will
provide
is
real-time
occupancy
in
each
facility.
So,
on
the
larger
lots,
where
you
have
a
couple
hundred
three
or
four
hundred
spaces,
you'll
be
able
to
tell
at
any
given
time
how
many
cars
are
using.
That
parking
lot
provide
availability
of
spaces
to
the
public.
G
For
folks
that
are
parked
without
payment,
you
have
a
number
of
options
on
enforcement.
Our
suggestion,
especially
on
when
the
program
is
new,
is
to
issue
payment
reminders
or
warnings
to
folks
that
haven't
paid
yet
give
them
another
opportunity
to
go
into
the
system
and
make
payment.
We
typically
suggest
that
there's
no
fine
associated
with
that
process,
the
goal
of
enforcement
is
really
compliance.
Let's
get
everyone
to
follow
the
rules
and
that
way,
we'll
all
sing
kumbaya
at
the
end
of
the
day.
G
But
to
make
that
happen,
there
has
to
be
some
teeth
in
the
equation
for
folks
that
refuse
to
pay
or
follow
the
rules
where
they
will
be
issued
a
fine
for
for
offenses
and
that
can
be
totally
controlled
by
the
policies
that
you
pass.
We
can
make
recommendations
based
on
what
other
communities
are
doing
on
this
front.
If
someone
does
get
a
ticket,
they
will
be
able
to
go
online
and
pay
that
ticket
they
can
do
that
from
their
cell
phone
or
or.
H
G
The
central
system
is
called
verge
and
verge
will
be
able
to
pull
in
all
of
that
data
in
real
time
into
one
platform
and
from
that
we'll
be
able
to
provide
dashboards
to
all
of
staff
and
the
council,
and
it
can
provide
real-time
utilization
of
your
parking
lot.
It'll
tell
you
how
many
cars
are
parked,
how
long
they're
parked
how
many
unique
vehicles
are
parked?
G
Do
we
need
more
parking,
is
a
typical
question
right,
we'll
also
be
able
to
centralize
all
this
data
to
to
tell
the
public
where
they
can
find
parking
at
any
given
time.
The
system
will
also
minimize
the
administrative
process
and
create
better
control,
very
limited
cash
handling.
Here,
almost
all
payments
are
going
to
be
made
online
through
credit
cards,
so
all
of
that
will
be
very
transparent.
There
really
won't
be
a
need
for
high
level
auditing
of
parking
revenues.
G
And
all
of
this
data
can
be
pushed
to
the
public
through
a
mobile
app
spot
parking
is
one
that
we
recommend.
This
is
a
wayfinding
app,
so
anyone
coming
down
here
resident
can
use
this
app
to
find
available
parking
at
any
given
time
and
they
can
pick
all
the
available
lots
that
have
parking
and
from
the
app
they'll
also
be
able
to
click
through
and
get
directions
to
that
parking
lot,
and
also
click
through
to
make
payment
for
their
parking
and
see
all
the
different
payment
options
there.
G
One
of
the
goals
that
was
put
forth
by
walker
was
to
mitigate
some
of
the
traffic
and
folks
wandering
around
trying
to
find
parking
when
everything's
full,
and
this
app
is
a
great
tool
for
doing
that.
We're
trying
to
mitigate
the
amount
of
traffic,
which,
of
course,
equates
to
pollution
and
the
less
traffic
we
have
the
more
safe
it
is,
as
I
drive
through
the
community.
I'm
always
cognizant
of
all
the
bikes
coming
around
you've
got
to
have
your
eyes
out
all
different
directions
here
to
be
safe.
G
G
D
B
G
G
We
could
also,
through
the
park
link
system,
offer
permits
for
this
lot.
They
could
be
designated
for
the
lot
or
designated
general
permits
where
they
could
park
in
the
slot.
This
is
one
of
the
smaller
ones,
so
ones
that
we
would
suggest
using
the
mobile
lpr
for
control
and
monitoring
of
the
lot
and
enforcement.
G
Burke's
beach
has
a
lot
of
parking
spaces
for
your
community
and,
as
everyone
is
aware,
we
have
the
youth
sports,
which
uses
those
lots
quite
a
bit,
and
so
we've
talked
about
that
in
detail
with
staff.
We
know
that
the
sports
seasons
typically
end
before
the
peak
tourist
season
comes
to
the
island,
but
we
do
want
to
be
cognizant
and
make
sure
that
we're
not
disrupting
the
families
that
are
using
using
the
park
for
the
sports
activities.
G
So
we
could
do
a
permitting
program
tied
in
with
the
registration
of
those
programs
that
would
allow
people
to
register
their
vehicles,
so
we
would
make
it
hassle
free
when
they
do
park
into
the
lot
as
a
form
of
payment.
Again,
we
would
use
the
text
to
park
process
for
for
payment
there.
Now.
This
is
one
of
the
larger
facilities,
so
we
would
use
recommend
using
stationary
lpr
we'd
mount
those
cameras
at
the
entrances
and
exits
of
the
parking
area.
Again.
G
Folly,
beach
has
54
parking
spaces
and
again
the
process
here
would
be
to
remove
the
existing
parking
meters
from
that
location,
and
we
would
use
text
to
park
as
the
means
for
collecting
the
daily
parking
there,
fish
hall,
48
spaces,
and
this
talking
with
staff.
This
is
one
of
the
lots
that
we
thought
could
be
designated
for
free
parking
for
those
folks
that
chose
to
park
there
and
not
pay.
That
would
be
an
option.
G
We've
also
talked
about
using
a
gate
system
to
control
that
lot
after
hours.
So
what
that
would
do
is
a
certain
time
the
gates
would
automatically
close.
So
people
couldn't
come
into
the
parking
lot,
but
if
they're
already
in
the
lot,
they
would
be
able
to
exit
the
gate
would
automatically
open
when
they
pulled
up
to
it.
So
it
would
help
solve
some
of
the
control
problems
and
security
problems.
Keep
people
from
parking
there
after
the
park
has
been
closed.
G
G
G
Those
shuttles
would
have
to
register
and
make
payment
and
then
there's
three
shuttle
designated
shuttle
spaces
there.
That
may
be
a
space
where
spaces
where
we
put
those
sensors
in
to
protect
them.
We
don't
want
to
shuttle
the
pole
up
there
and
not
have
a
proper
spot
to
park
in
and
that
ends
up
causing
trouble
there.
So
we
could
accommodate
the
shuttle
parking
through
the
same
process,
whether
it
be
permits
or
text
to
park,
to
use
that
lot.
G
Islanders
beach,
I
drove
in
there
this
morning
was
greeted
by
town
staff
asking
if
I
had
a
permit
and
of
course
I
said
no,
we
can
eliminate
the
need
to
do
that
by
using
the
technology
that
we
proposed
here.
We
are
at
159
spaces
and
the
recommendation
is
that
we
do
sensors
there
that
are
for
residents
only.
G
B
This
is
an
opportunity,
I'd
like
to
ask
a
direct
question,
because
islander
speech
has
been
such
a
problem.
So
while
I
have
other
questions
that
I'm
looking
forward
to
hearing
about
islander
speech
in
particular,
when
you
approached
this
morning,
you
asked:
do
you
have
a
permit,
and
this
program
would
allow
us,
as
you
said,
to
remove
that
person
from
asking
that
question.
B
G
G
I
personally
prefer
booting,
there's
some
self-releasing
boot
technology
out
there
that
doesn't
remove
them
from
that
space,
which
so
there's
kind
of
pros
and
cons
towing
would
get
the
car
out
of
there.
Booting,
I
think,
would
get
the
message
across
that
you
shouldn't
be
here,
and
hopefully
that'll
never
happen
again.
So
we
have
a
number
of
options
on
how
to
deal
with
that.
B
So
a
different
plan,
in
my
mind,
already,
would
be
necessary
for
specifically
islander
speech,
so
we
may
not
necessarily
always
be
able
to
remove
that
immediate
re
inquiry
and
that's
just
in
protection
of
what
we've
tried
to
do
for
our
residents.
So
thank
you
for
clarifying
a
little
bit
of
that
for
me
and
allowing
me
to
make
sure
that
we
are
doing
just
that.
Looking
out
for
our
residents,
yeah.
G
G
G
The
other
thing
that
we
need
to
be
cognizant
of
is
the
employee
parking
for
the
area.
Getting
employees
today
is
very
hard.
We
don't
want
to
complicate
that
issue
any
further
by
making
parking
a
challenge
for
them.
What
we've
done
with
a
lot
of
our
municipal
clients
for
the
retail
and
hospitality
employees,
is
that
we
have
a
special
program
for
them,
a
typical
discounted
program
and
we
designate
areas
for
their
parking
to
make
sure
that
we
can
accommodate
them
that
we're
not
disrupting
the
businesses.
G
The
other
challenge
here
is
when
you
have
paid
parking
next
to
free
parking.
Some
people
will
we
do.
We
call
bleed
over,
they
will
bleed
over
into
the
free
areas.
So
we
understand
that
that
can
cause
a
challenge
for
the
businesses,
but
it
already
is
a
challenge,
as
I
pulled
in
and
had
my
coffee
this
morning,
right
across
from
the
parking
area,
there
were
signs
everywhere
that
says
retail
parking.
Only
restaurant
retail
parking
only
no
beach
parking
right.
G
So
that's
a
challenge
that
we
can
work
together
with
the
businesses
and
the
landowners
in
the
area
to
come
up
with
a
system
that
makes
sense
again.
I
think
everyone's
goal
is
to
you
know,
offer
the
visitors
and
the
residents
here
a
consistent
approach
to
parking.
So
I
think,
there's
a
lot
of
opportunity
to
work
with
those
businesses
to
come
up
with
a
program
that
makes
sense
on
their
property
as
well
as
ours,
as
well
as
the
towns,
and
then
obviously,
we
have
to
accommodate
the
events.
G
J
G
G
I
think
he'll
work
very
well
with
staff
and
be
a
great
asset
to
the
town
managing
the
program.
If
we
go
forward,
matt
would
have
an
assistant
manager
supporting
him.
Typically,
what
we
do
there
is.
We
have
them
split
the
time,
so
we
have
a
manager
on
duty
during
all
of
the
parking
hours
in
support
of
them.
G
The
staff
will
be
doing
maintenance
on
the
lot
picking
up
trash,
doing
those
sort
of
things
also
dealing
with
any
any
cameras
that
need
to
be
adjusted,
signage
out
there
they'll
be
working
to
make
sure
any
graffiti
or
stickers
or
anything
like
that
is
dealt
with
quickly
on
the
enforcement
side.
The
good
thing
is
that
we're
able
to
operate
this
program
very
efficiently
with
the
technology
we
put
forward
so
that
doesn't
require
a
great
deal
of
staff.
G
One
mobile
enforcement
officer
primary
officer
would
be
able
to
cover
all
of
the
properties
and
they
would
be
issuing
citations
and
such
they
would
be
supported
by
the
rest
of
the
staff,
so
they're,
not
exclusive.
The
manager
and
the
system
manager
would
step
in
and
be
cross-trained
on
doing
all
of
that
activity
as
well
the
ambassadors.
So,
during
the
events
during
peak
season,
we
will
have
additional
staff
that
will
bring
in
to
help
direct
traffic
to
assist
people
answer
questions
they'll
be
placed
strategically
based
on
utilizations
and
the
time
of
the
week
and
again.
G
Customer
service
is
huge.
Having
matt
in
charge
here
will
be
a
wonderful
asset.
All
of
our
staff
goes
through
ambassador
training
how
to
interact
with
the
public
parking.
We
typically
don't
get
a
lot
of
compliments,
but
we
work
really
hard
to
try
and
get
them
when
we
are
doing
enforcement
that
can
be
somewhat
challenging.
So
all
of
our
enforcement
people
go
through
special
training
and
how
to
interact
with
folks
and
and
answer
questions
and
diffuse
the
situation.
G
We
also
want
the
public
feedback
ongoing.
We
want
to
have
surveys
we
want
to
get.
You
know,
open
forum
come
and
tell
us
how
we're
doing.
How
can
we
do
better?
How
can
we
learn
the
great
thing
about
the
verge
system?
Having
all
of
that
data
available
to
you,
we
can
surface
all
that
information
along
with
statistics.
Are
we
getting
more
negative
feedback
when
we're
fuller,
of
course,
that
typically
falls
in
line?
Are
people
happy
with
pain?
G
I've
never
found
anyone
that
was,
but
those
are
things
that
we
can
surface
in
the
data
for
you
to
assess
how
the
process
is
working.
One
of
the
great
things
about
the
text
depart
program
is
that
we
are
able
to
offer
a
survey
after
every
transaction,
so
every
customer
there
can
give
us
a
their
feedback
on
how
things
are
going.
G
The
cool
thing
about
that.
Typically,
surveys
get
about
a
one
to
two
percent
response
using
this
technology,
we're
actually
getting
16
to
17
percent
response,
we're
getting
more
engagement
from
the
community,
getting
more
feedback,
and
then,
on
top
of
that
we
will
have
a
24
7
call
center
that
will
be
able
to
field
calls
at
2
a.m
or
2
p.m.
Whatever
time
of
the
day,
if
our
manager
is
not
able
to
answer,
someone
will
answer
the
phone
and
help
them
with
whatever's
going
on.
G
So
critical
here
is
the
program
startup
and,
as
I
mentioned
earlier,
we've
got
a
lot
of
experience
in
working
with
towns
and
cities
on
this
process.
What
I
always
suggest
is
that
we
make
sure
that
we
have
a
unified
message.
What
is
the
program
intended
to
do?
What
is
it
accomplishing?
How
is
it
going
to
work?
We
have
to
work
with
the
town
to
make
sure
that
information
is
readily
available.
G
Initially
we
like
to
do
open
houses,
invite
the
community
and
invite
the
businesses
and
invite
the
citizens
in
ask
questions
touch
the
technology
you
know
be
explained
in
how
the
permitting
system
works.
The
enforcement
works,
get
that
sort
of
engagement,
also
to
offer
press
releases
working
with
the
local
press
to
get
that
information
out.
There
correctly
I
found-
and
you
guys
can
probably
echo
in
here.
If
you
don't
get
ahead
of
that
communication,
people
start
thinking
the
worst.
They
start
thinking
philadelphia
parking
wars
is
coming
to
to
the
town
and
we
definitely
don't
want
that.
G
G
G
We
want
to
make
sure
that
that
is
all
laid
out
where
we
have
a
target
and
our
people
have
a
target
to
achieve,
and
then,
let's
agree
on
kpis,
let's
talk
about
what
we
expect
from
the
program.
How
are
we
performing?
How
are
we
going
to
monitor
that?
You
know
they
say
if
you're
not
measuring
it,
you're
not
controlling
it,
you're,
not
monitoring
right.
So,
let's
figure
out
a
way,
we're
going
to
measure
things.
G
F
Yes,
sir
you're
exactly
right,
the
the
logical
process
that
we
kind
of
have
lined
up
is
once
we've
identified,
the
scope
of
services
to
be
provided
in
terms
of
infrastructure
technology
and
management.
That'll
drive
the
contract
price
that
we
will
then
enter
into
once
we
have
a
contract
price,
then
we
can
talk
about
based
upon
the
feedback.
We
heard
from
council
that
they
don't
want
to
use
ad
valorem
taxes
from
residents
to
pay.
F
For
this
parking
program,
we
can
craft
a
pricing
program
for
the
parking
that
will
at
least
pay
for
the
operational
costs
of
the
program
itself,
and
then,
if
we
want
to
talk
about
cost,
plus
investment
or
reinvestment
in
the
program,
we
have
that
opportunity,
but
we
at
least
have
a
baseline
that
we
can
work
from
in
terms
of
targeting
what
it
is
that
we
want
to
do
in
in
terms
of
generating
parking
revenue.
Okay,.
D
K
Jack
welcome
and
thank
you
for
such
a
thorough
presentation
and
I'm
I'm
impressed
with
the
capabilities
of
of
you
and
your
team.
I
I
don't
really
have
any
questions
for
you
they're
more,
so
comments
for
staff
as
they
start
to
engage
into
these
contract
agreements,
but
I
will
say
that
the
fact
that
you
started
with
our
core
values
in
mind
that
really
impressed
me.
K
Okay,
we
spend
a
lot
of
time
working
on
our
comprehensive
plan,
which
is
guiding
us
into
the
future,
and
the
values
that
you
have
chosen
to
incorporate
into
your
work
is
just
beautiful
okay.
So
I
want
to
thank
you
for
that
all
right.
Thank
you.
So
I
guess
is
somebody
taking
notes,
josh
cuz.
I
want
to
roll
off
a
few
things
and
I'm
done
okay,
I
don't
have
questions
necessarily
except
for,
but
this
this
plan
being
so
comprehensive
and
such
enhancement
and
technology.
K
D
K
K
K
I
think
that
should
come
directly
from
jack's
team
versus
a
staff
report,
because
the
the
the
ability
to
grab
data
that
he
is
suggesting
is
going
to
help
us
along
the
way
with
making
policy
down
the
road,
so
that
partnership,
I
think,
should
be
really
concrete
within
the
agreement.
Okay,
those
are
my
comments.
Thank
you.
Thank
you.
D
C
Thank
you.
It's
nice,
it's
nice
to
be
here
up
in
the
mountains,
watching
you
all
working
down
in
the
low
country
jack.
I
really
appreciate
your
very
thorough
report.
I
would
like
to
see
a
copy
of
your
powerpoint
if
you
can
share
that
because
I
didn't
see
any
of
it
where
I
am
now,
and
it
would
be
useful
to
me
to
have
that.
C
G
C
C
Popular
vacation
community,
which
is
obvious,
and
we
have
very
limited
parking
facilities.
It
seems
to
me
that
the
type
of
program
you
are
recommending
will
help
us
manage
that
better
to
cut
down
on
frustration
that
people
might
have
with
parking
in
the
kaligni
area.
Obviously,
is
the
major
draw
because
of
the
beach
the
park
and
coligny
plaza
itself.
H
C
One
point
that
you
did
not
touch
on
that
I'm
interested
in
and
that
is:
can
we
charge
different
rates
depending
on
where
you're
coming
from
you
talked
about?
We
could
do
resident
free
parking,
for
example,
but
what
I'm
thinking
is
that
there's
a
certain
rate
for
a
resident
of
beaufort
county
who
is
not
a
representative
of
hilton
head
island
versus
a
rate
that
would
be
charged
for
someone
who
is
outside
of
beaufort,
county
or
outside
of
south
carolina.
G
Yes,
sir,
the
technology
would
allow
you
to
have
different
rate
structures
based
on
residency
or
where
their
vehicle
is
from.
However,
you
want
to
go
about
that.
I've
worked
with
other
cities
that,
for
example,
have
offered
senior
citizens
a
discounted
rate
or
veterans
who
would
be
given
a
discount
rate,
so
there
are
ways
to
accommodate
different
rate
structures.
C
C
To
us
in
managing
it,
because
we
don't
want
to
penalize
the
local
people,
but
we
have
a
day
tripper
problem
here,
because
we
do
have
such
a
wonderful
beach
and
frankly,
because
we
have
free
parking,
at
least
until
apparently
next
spring,
and
so
I
look
forward
to
working
with
you
and
the
town
staff
and
the
town
manager
and
bringing
this
program
forward.
Thank
you
for
a
very
thorough
presentation.
Those
are.
B
B
I
don't
believe
in
excuse
me.
I
don't
believe
I
picked
up
in
your
presentation
where
you
referred
to
the
last
of
what
you
presented
as
the
town
needs.
We
talked
about
residential.
We
talked
about
tourism.
I
didn't
hear
the
piece
about
short-term
rentals
and
how
that
would
play
into
this.
So
I'd
be
interested
in
a
little
bit
more
information
about
that,
but
I
think
my
biggest
question
or
my
biggest
concern.
I
have
lots
of
questions
and
I
realized
david.
B
G
Well,
first
off,
let
me
say
that
the
data
will
be
yours
only
used
by
the
town
for
purposes
that
you
decide
the
data.
I
always
recommend
that
you
have
a
anonymize
the
data
and
then
you
also
have
a
point
where
you
eliminate
license
plate
reads
most
of
the
communities
I've
worked
in
have
adopted
that
approach,
so
the
data
would
be
yours,
it
would
all
be
centralized
within
the
verge
platform,
but
we
could
store
the
data
wherever
you
wanted
to.
G
B
So,
generally
speaking,
regardless
of
who
it
belongs
to
I'm
uncomfortable
with
the
collection
of
that
type
of
specific
data
and
tracking.
So
that's
my
concern
my
greatest
concern
and
I
don't
think
that
I
could
really
endorse
a
program
that
collects
that
data.
So
if
there
are
other
ways
of
doing
it,
I'd
be
interested
in
hearing
that,
but
that's
a
privacy
issue
and
not
one
that
I'm
I'm
comfortable
with
I'm
also
interested
in
knowing.
B
G
B
And
so
the
interest,
so
that
staff
at
some
point
would
be
in
a
vehicle
with
a
camera
on
top
and
roaming
through
the
parking
lots,
picking
up
the
data
collecting
the
data
and
then
processing
it
in
terms
of
who
would
get
a
warning,
hey
your
time
and
someone's
stuff
etc.
How
does
that
work?
If
someone?
How
does
that?
B
How
does
that
work?
If
someone
is
sitting
on
the
beach
they've
come
to?
Let's
use
this
as
an
example,
and
this
may
not
be
the
best
one
but
they've
gone
to
coligny
to
park.
They've
gotten
their
grace
hour
to
go,
do
their
shopping
and
I
think
that's
a
great
idea
frankly,
but
they've
then
decided
to
sit
down
and
lunch,
and
then
they've
decided
to
walk
on
the
beach
and
they've
not
paid
attention
to
their
phone,
and
they
now
have
extended
their
time
to
three
or
four
hours
down.
B
Where
does
that
get
piece
of
information
get
picked
up?
Does
that
get
picked
up
from
the
roaming
vehicle
that
happens
to
pick
it
up
or
how
does
that
get
analyzed
for
like
I'm
I,
this
is
above
my
fragrance.
Everyone
who
knows
me
knows
technology
is
not
my
thing.
So
if
my
questions
seem
a
bit
simplistic,
I'm
starting
from
that
level,
no.
H
G
B
B
G
H
G
Was
down,
our
officers
would
be
able,
through
the
system,
to
check
if
we
have
a
cell
phone
number
to
reach
out
to
them
and
say:
hey,
we've
noticed
this.
I
just
want
to
make
you
aware
of
that.
So
there's
there's
additional
communication
with
the
community.
The
same
is
true
on
violations.
If
you'd
like
us
to,
we
can
communicate
out
to
folks
and
just
say:
hey,
we
haven't
gotten
a
payment,
yet
you
know.
Would
you
would
you
please
do
so
and
then
the
other
thing
I
wanted
to
touch
on
so
again.
G
The
goal
of
enforcement
is
compliance
getting
people
to
understand
the
rules
and
follow
the
rules.
So
there's
a
difference
in
my
mind
for
someone
that
pulls
in
and
doesn't
pay
and
they've
met.
Maybe
they've
got
five
parking
tickets
already
they
haven't
paid.
I
always
like
to
say
we
need
to
treat
them
differently.
We
need
to
do
something
else,
to
change
their
behavior,
the
folks
that
paid
for
two
hours
but
happen
to
stay
overtime.
H
G
Would
treat
them
differently?
I
would
have
a
much
softer
recommendation
for
how
you
deal
with
that
situation.
Again,
the
goal
isn't
to
write
a
bunch
of
parking
tickets
and
have
that,
as
a
friction
point
we're
just
trying
to
educate
and
interact
with
the
community.
Unlike
most
cities,
one
of
my
clients
is
new
york
city
and
they
have
very
little
leniency
for
anything
up
there.
So
this
is
not
new
york
city.
B
G
H
G
A
matter
of
crafting
a
policy
that
everyone's
comfortable
with
where
we're
protecting
those
privacy
issues,
and
that
can
be
done
like
I
said,
every
city
we
work
with
that
has
lpr,
which
is
pretty
much
everyone
nowadays
they
have
to
deal
with
that
issue.
So
it's
just
a
matter
of
that
policy.
That's
established.
B
Okay,
so
there
is
okay.
Well,
that's
good
news
and
in
terms
of
that
staff
that
we
talked
about
and
the
cost
that
I
think
sean
joshu
talked
about
would
be
part
of
how
we
figured
to
make
sure
that
this
program
would
cover
all
of
our
costs
to
implement
it
and
the
rest.
I
would
assume
that
some
of
those
costs
would
include
those
salaries
of
all
of
that
personnel
and
that
this
even
y'all
are
consultants.
B
F
We've
talked
about
a
couple
different
areas
because
it
ties
in
with
beach
management
and
it
also
ties
in
with
facilities.
So
I
think
we'll
have
a
much
clearer
answer
as
we
get
close
to
implementation,
but
it
will
report
to
some
staff
member
within
the
town
in
terms
of
having
a
connection
between
us
and
the
contractor.
D
D
D
You
mentioned
parking
and
transportation
connection,
I'm
glad
to
see
mary
lou
here
today
with
palmetto
breeze.
To
be
a
part
of
this
conversation.
I
think
that
is
very
important
and
councilman
brown
mentioned
that
as
well.
The
one
thing
that
you
don't
have
to
answer
this
today,
but
it's
a
question
that
maybe
it
would
be
worth
just
the
moment,
I'm
as
as
chairman,
I
have
the
unenviable
position
of
trying
to
keep
us
on
track
in
a
time
and
we're
using
a
lot
of
it
in
this
presentation.
D
G
G
D
B
M
Thank
you,
I'm
I'm
stepping
in
a
little
bit
ann
siren,
who
has
been
sort
of
the
face
of
the
short-term
rental
initiative.
You
know
for
the
town
is
out
of
town
today
and
she
has
resigned
and
is
taking
a
new
position
in
illinois
and
we'll
have
her
for
another
week,
so
we're
we're
losing
some
institutional
knowledge,
but
but
we
are
capable
and
we'll
continue
to
move
this
effort
forward.
I
want
to
thank
her
for
her
help
and
getting
us
this
far
and
I'm
here
to
to
provide
really
an
update.
M
M
M
It's
been
a
joint
effort
across
many
departments
of
the
town.
I
want
to
thank
april
aikens,
john
troyer
and
finance
being
there
right
alongside
as
we
move
this
thing
forward,
we
solicited
bids
we've
received
responses,
went
through
an
evaluation
process
and
we
believe
we
are
at
the
point
to
to
recommend
a
vendor
and
we
plan
to
bring
them
forward
to
the
august
31st
meeting
of
the
committee
for
a
presentation
similar
to
what
jack
just
provided,
we're
working
to
develop
that
good
neighbor
brochure
and
then
create
the
communication
plan
hire
personnel
to
get
this.
M
What
we
really
want
to
do
is
have
the
vendor
on
board
and
we
need
data
that
I
don't
know
if
I
don't
know
the
issues.
Yet
we
knew
that
we
need
to
have
good,
neighbors
and
and
put
a
program
in
place
and
that's
what
we
did
with
the
with
the
ordinance,
but
these
additional
items
we
need
to
have
the
information
that
we
can
rely
on
to
make
those
decisions
and
that's
the
whole
point
of
kind
of
moving
forward.
M
We
have
the
redevelopment
initiative
area,
we
have
a
capacity
study,
condition
and
trends
analysis.
We
are
working
toward
a
growth
framework,
an
alawite
master
plan
and
I'm
going
to
make
a
public
statement
right
now
that
I
don't
want
to
do
things
piecemeal.
I
want
to
look
at
it
from
a
big
picture
standpoint,
because
when
I
talk
about
the
lmo
in
a
minute,
I
think
we've
been
a
victim
of
looking
at
things
individually.
M
There
were
some
other
items
that
popped
up
through
discussion
to
look
at
in
sort
of
the
next
phase.
I'm
listing
them
here
just
because
we're
inventorying
those
I
am
not
comfortable
to
move
any
of
this
forward
until
we
have
the
data
and
have
the
vendor
on
board.
By
making
you
aware
that
we
are
tracking
this
information
and
as
we
learn
more,
these
items
may
be
appropriate
to
advance.
M
As
we
conclude
this
implementation
piece,
which
is
extremely
important,
we
know
we
have
thousands
of
short-term
rentals.
The
debate
continues
when
we
have
our
vendor
here.
I
think
we'll
have
a
better
idea
of
that
number,
but
in
order
to
be
ready
to
implement
the
ordinance
that
was
adopted,
we
need
to
have
all
hands
on
deck
and
focusing
on
that
effort
and
that's
what
we
intend
to
do.
M
D
M
Sir,
and
thank
you
for
reminding
me
of
that,
we've
just
adopted
an
ordinance.
We
don't
yet
know
the
implications
of
an
impact
because
we
we
need
to
get
it
in
place.
I
need
to
be
able
to
monitor
and
evaluate,
along
with
staff,
the
impacts
of
the
of
the
ordinance,
I'm
not
comfortable,
yet
with
recommending
a
parking
solution
other
than
what
was
adopted
currently
in
the
ordinance
and
like
any
other
code
provision.
If
we
find
that
there
needs
to
be
a
modification,
we
will
bring
that
forward
at
the
appropriate
time.
M
I'm
I'm
hesitant
to
start
pulling
at
this
at
the
at
the
string
to
unravel
what
we've
got
in
place.
You
know
before
we
had
a
chance
to
put
it
in
place
and
implement
and
see
and
see
the
implications.
So
yes,
sir,
that's
I
remove
that
from
discussion,
because
I'm
not
comfortable
ready
to
have
that
discussion
at
this
time.
It
will
remain
in
the
ordinance
as
part
of
the
ordinance
and
implemented
as
as
was
drafted.
B
I
do
thank
you,
hi
sean.
I
realize
you
pulled
that
part
piece
from
the
discussion,
but
I'm
going
to
add
some
facts
on
it
and
you
correctly
pointed
out
that
we
adopted
an
ordinance
that
hasn't
even
been
put
into
effect
yet
and
there's
already
attempts
or
thoughts
about
revising
it.
So
I'm
glad
to
hear
that
there
has
been
a
rethinking
of
that,
but
just
for
information
sake,
I
thought
I
would
talk
about
the
way
it's
currently
written.
B
Those
are
the
type
of
cars
you
see
most
often
and
therefore
I
think
just
that
simple
amount
of
data
should
lead
us
to
believe
that
we
are
correct
and
that
that
ordinance
as
it's
been
written
does
not
need
any
adjustment,
for
those
might
argue
differently
and
say:
well,
my
property
is
older
and
we
don't
have
the
space
in
our
driveway
etc.
To
accommodate
that
I'll,
make
an
analogy
that
may
or
may
not
hit
home
for
some
people.
But
it
is
this.
B
B
My
vote
is
not
appropriate
if
your
land
and
the
place
that
you
have
is
not
appropriate
so
that
you
don't
have
a
sinking
disastrous
situation
that
we
all
experience,
then
maybe
short-term
rental
on
that
property
is
not
appropriate,
and
so,
while
I
realize
that
you
had
withdrawn
it
from
your
discussion
today,
this
point
I
hope,
is
well
made
and
that
future
thinking
takes
that
into
consideration,
because
I
will
continue
to
make
it.
Thank
you.
K
M
M
F
K
K
So
I
just
put
a
little
emphasis
on
that
one
also,
I
think
that's
important
to
help
drive
this
forward,
that
we
do
have
those
that
are
on
the
ground
experiencing
not
only
the
the
benefits
from
short-term
rentals,
but
also
the
nuances
from
short-term
rentals,
collectively
we're
moving
together.
So
that
phase
two
is
very
productive
and
the
last
thing
is,
I
don't
get
out
much.
K
D
D
N
K
I
only
make
that
point
because
I
think
occupancy
is
a
huge
part
of
this
equation
and
we
are
just
not
talking
about
it
enough
and
if
we
can
really
get
a
handle
on
that
through
our
reporting
and
gathering
data
and
whatnot,
I
think
we'll
be
able
to
craft
policy
so
that
we
had
a
better
place
down
the
road.
So
those
are
my
comments
and
I
thank
staff
for
continue
to
push
this
forward.
Thank
you,
alex
glenn.
C
C
D
Thank
you
sean.
I
appreciate
the
presentation
and
I
don't
have
further
comments,
but
I
am
going
to
allow
public
comment
on
this
issue
and
because
I
overlooked
it
on
the
former
issue.
If
you
happen
to
have
a
comment
about
the
parking
feel
free
to
come
up
and
make
your
comment,
but
seeing
none
we'll
move
on
to
the
next
item
on
the
agenda.
Palmetto
breeze,
trolley
service.
N
The
transition
of
zoned,
single-family
residences
to
commercial
use
as
short-term
rental
units
in
historic
single-family
neighborhoods
of
the
island,
has
experienced
explosive
growth
over
the
last
several
years.
This
transition
has
been
facilitated
in
part
by
the
lack
of
oversight
by
the
time
of
hilton
head
island,
the
absence
of
regulations
addressing
short-term
rental
of
single-family
residences
and
failure
to
use
existing
zoning
and
building
code
requirements
to
control
the
same.
N
N
N
The
deterioration
of
the
quality
of
life
in
historic
island,
family,
residential
neighborhoods,
allegedly
protected
by
elements
of
the
lmo
and
overlay
zoning
districts,
has
been
largely
unsuccessful,
immediate
action
to
define
control,
regulate
and
relegate
short-term
rental
units
to
zoned
resort
districts
and
planned
unit
developments.
Where
permitted
should
be
indicated,
action
must
be
taken
to
remove
existing
and
prohibit
future
short-term
rental
operations
in
historic,
single-family
neighborhoods.
N
Can
I
read
the
can
I
read
the
last
sentence?
Okay,
let's
see
where
it
was.
Unfortunately,
the
recently
adopted
ordinance
does
nothing
to
protect
the
owner-occupied
single-family
residences
in
historic
neighborhoods.
Consider
the
impact
and
loss
this
creates
and
the
perspective
you
would
have.
If
this
abuse
of
single-family
occupancy
occurred
in
your
neighborhood.
D
J
To
be
back,
this
is
just
passing
on
some
experience
that
I
had
in
the
information
technology
business
where,
where
we
worked
with
people
like
yourself
and
lots
of
places
with
regard
to
the
parking
thing,
just
a
couple
of
tips,
one
please
when
you
do
the
contract,
keep
it
loose,
because
the
tendency
for
people
like
us
is
to
have
a
very
tight
contract.
That's
going
to
cover
everything
I
can
say
unequivocally
right
now.
You
don't
have
a
clue.
What
you're
going
to
really
buy
because
what's
gonna
happen
is
people
say
well
well
how
about
offside
parking?
J
J
It
looks
good
on
a
piece
of
paper,
but
the
reality
is
it
ain't
going
to
work
and
it
just
be
contention
and
you're
not
going
to
work
it
out,
because
the
first
step
on
this
phase,
one
is
the
first
year
or
two
getting
this
thing
going
and
making
it
work
as
a
partner
number
two
town
council
has
to
stay
out
of
the
contracting
business.
This
is
a
staff
job.
J
J
L
Good
morning,
I'm
petra
with
beachside
getaway
and
the
hilton
head
vacation
rentals
association.
Just
a
quick
comment
on
the
parking.
I
do
understand
that
a
lot
of
the
larger
vehicles
will
maintain
those
spots,
but
me
personally,
outside
of
the
business
I'm
a
single
mom
in
a
very
small
car,
I'm
not
traveling
with
26
people
that
are
all
trying
to
cram
into
one
vehicle.
L
So
as
far
as
a
short-term
rental
in
a
single-family
home
that
may
not
have
that
nine
by
18
spot
but
can
still
accommodate
four
or
five
cars,
everybody
is
not
necessarily
coming
in
a
large
vehicle.
The
other
side
of
it
is.
We
continue
to
look
at
the
occupancy
and
the
size
of
the
properties
that
we're
presenting
on
hilton
head.
L
M
To
move
on
the
next
item
is
the
palmetto
breeze,
trolley
service
and
roger
experience
update.
I
wanted
to
just
make
a
couple
of
override
introductory
comments
and
say
that
I've
enjoyed
working
with
mary
lou.
I
know
we've
had
staff
and
jennifer
others
have
worked
with
mary
lou
over
the
years
to
to
help
move
the
to
start
the
trolley
service
and
to
move
it
to
where
it
is
today.
M
I
think
the
trolley
service
has
grown
since
inception
and
serves
a
lot
more
people.
It's
increased
efficiency
of
operations,
it's
modified
time
of
service
to
be
more
effective,
we've
modified
trolley
stops
and
as
well
as
route
expansion,
but
as
we
move
forward
and
continue
to
hopefully
grow
the
service.
You
know.
I
think
that
the
time
now
is
at
hand
to
question
how
we
strengthen
and
enhance
the
brand
and
experience,
and
I
know
that
we
talk
about
numbers.
An
awful
lot.
M
We've
been
able
to
see
that
growth
and
it's
been
been
tremendous,
but
ways
we
can
expand
and
enhance
the
island
experience
and
and
user
experience
should
be
vetted.
I've
identified
a
couple
of
questions
and,
and
I
apologize
to
mary
lou
I've
given
her
them
very
late
in
sort
of
in
a
game
here,
and
so
I
know,
she'll
give
her
presentation,
but
you
know
I
think,
as
we
move
forward,
we
are
trying
to
outline
this
corridors
project
to
improve
the
condition
and
consistency
and
experience
through
the
entire
island
and
the
corridors.
M
M
We
know
electric
vehicles
are
growing
in
popularity
across
the
country
and
believe
electric
vehicles
are
more
in
line
with
the
island
brand.
We
are
starting
here
at
the
town
to
transition
back
to
some
fleet
vehicles
that
are
electric
in
nature
and
want
to
know
if
they
have
the
capability
and
capacity
to
do
that
also
smaller
vehicles.
M
I
believe
that
the
corridor
project
that
we're
currently
on
to
talk
about
intersection,
design
and
medians,
and
all
of
that
will
include
this
transit
and
transportation,
stops.
Look
at
bus
stops
or
transit
stops
and
try
to
develop
a
a
consistent
pattern
so
that
it's
recognizable
it's
suitable
with
our
brand
and
just
want
to
know
if,
as
we
continue
to
partner
the
opportunity
for
funding
for
those
types
of
elements,
so
those
are
my
comments.
I've
laid
out
a
couple
of
questions.
I
think
begin.
M
D
O
D
C
O
And
you
know
we
were
as
well
our
april.
We
were
we
headed
out
of
the
park
in
april.
We
were
really
anticipating
a
very,
very
busy
season
and
and
our
season
isn't
terrible,
but
but
we
carried
more
people
last
year
upon
evaluating
it.
It
seems
that
we've
had
a
whole
lot
of
afternoon
rain
and
you
can
look
directly
at
a
memorial
day
weekend
and
in
2021
we
carried
eight
or
nine
hundred
more
people
in
three
days
than
we
did
this
year.
You
look
at
the
weather
for
memorial
day
weekend.
O
It
wasn't
great
when
we
get
to
july
4th
this
year
july.
4Th
weekend
was
beautiful
weather.
We
surpassed
last
year's
ridership,
so
I
think
what
happens
is
our
ridership
is
very
dependent
on
the
weather
if
we
have
kick-up
storms,
three
or
four
o'clock
in
the
p.m.
When
people
are
getting
ready
to
go
out
to
dinner,
they
don't
come
out
and
get
on
the
trolley
and
ride
it
around
and
experience
the
island.
O
That
way,
hopefully
I
mean
we
did
need
the
rain,
so
I'm
glad
we
got
it,
but
it
it
was
sad
that
it
affected
our
our
trolley
ridership
and
the
other
thing
I
would
say,
because
I've
thought
about
this
quite
a
bit
is
that
last
year
we
had
record
occupancy
on
the
island.
I
can
remember
in
march
and
april
people
say,
and
the
islands
booked
until
august
when
you
look
at
this
year.
O
O
We
have
grown
our
social
media
and
I'm,
like
you
tamara.
I
really
don't
do
social
media
that
much,
but
we
have
gone
up
64
in
facebook
followers
51
percent
in
likes
150
in
our
facebook
reach,
which
we
keep
track
of
all
that
our
profile
visits
are
up
255
our
instagram
reach
is
up
43,
our
instagram
profile
visits
are
up,
77
percent
and
approximately
75
percent
of
our
facebook
audience
is
located
outside
of
the
low
country.
O
We
can
go
into
the
website,
but
again
we
have
a
lot
more
activity
there.
What
I
would
like
to
talk
about
is
what
we
are
doing
to
enhance
the
rider
experience.
We
did
put
video
monitors
on
the
vehicles
and
we
have
quite
a
few
videos.
The
videos
all
had
to
be
closed
captioned
before
we
could
play
them
because
we
didn't
want
the
the
volume
distracting
the
driver
or
the
riders.
O
So
we
do
have
loops
about
historic,
mitchellville,
the
gullah
museum
crescendo,
the
lantern
parade
the
saint
patrick's
day
parade
the
sea
turtle
patrol
in
the
arts
community.
We
have
videos
on
all
of
those
on
the
island
and
we're
still
in
the
process
of
developing
more
videos.
We
use
content
already
made
and
then
get
it
closed.
Captioned,
so
that's
been
a
a
good
success.
O
O
We
have
lobby
displays
with
our
schedule
and
maps.
Nice
big
lobby
displays
at
the
westin
hilton
head
beach
in
tennis
and
the
marriott
courtyard.
We
also
mail
brochures
to
anyone
that
asks
for
them.
So
when
folks
are
planning
their
vacations
and
ask
for
brochures,
we
mail
them
out
the
thing
I
wanted
to
talk
about
really
the
biggest
way
we
enhance
the
rider's
experience
is
through
our
drivers
and
we've
not
had
one
single
complaint
this
year
on
any
trolley
driver,
and
I
I
find
that
to
be
very
rewarding.
O
Last
year
we
had
a
little
bumpy
ride
with
the
operators.
As
far
as
who
was
on
duty
and
people
would
quit,
and
you
know
we
were
replacing
people
this
year.
We
have
a
solid
group
that
really
do
a
great
job
for
us
and
I
have
some
trolley
testimonials.
That
came
in
which
I
would
love
to
read
the
first
one.
Here
we
go
it's
from
folks
on
our
website.
It
says
we
were
in
hilton
head
last
week
and
it
was
the
first
time
we
used
the
trolley.
It
was
great.
O
Lars
was
our
driver
and
he
was
so
kind
thanks.
Hilton
head
for
this
amazing
service,
mr
from
chicago
another
comment:
nicest
bus,
you'll
ever
ride
love
the
free
trolley
is
another
comment.
I
used
the
breeze
trolley
last
week
and
it
was
wonderful
to
get
my
family
everywhere
that
we
wanted
to
go
on
the
island
use
the
free
breeze
trolley
goes
all
over
the
island
and
comes
every
30
minutes
super
service.
O
O
Right,
yes,
so
I
I
do
believe
having
the
good
drivers
that
actually
interact
with
the
passengers.
We
do
the
ambassador
training
with
uscb
every
year.
I
think
that
is
our
our
best
way
to
enhance
the
experience
with
the
passengers
is
to
have
those
drivers
that
reach
out
and
really
help
everybody
and
upcoming
promotions
we're
looking
at
a
couple
of
things
right
now.
One
would
be
an
passenger
appreciation
weekend
on
labor
day
and
brian
sullivan.
O
We're
also
looking
at
this
trend
where
people
are
painting
things
and
hiding
it
and
other
people
are
finding
them
and
it
seems
to
be
a
thing
in
lots
of
communities
and
so
we're
we.
We
want
to
do
a
breeze,
trolley
rocks
and
what
we're
going
to
do.
We
have
some
volunteers
that
want
that
are
going
to
paint
some
rocks
and
we're
going
to
start.
I
think,
with
about
20
rocks
and
we're
going
to
hide
them
along
the
route
and.
O
It's
a
social
media,
driven
scavenger
hunt
and
the
goals
are
to
inc,
include
increased
ridership
social
media
growth,
promotions
for
culture,
hhi
and
opportunities
for
local
businesses
along
our
route.
So
we're
just
developing
that
now
and
we
hope
to
do
that
right
before
labor
day.
It
shouldn't
take
a
whole
lot
of
time,
but
people
get
a
rockets
painted
they'll
post
it
and
just
generate
some
more
excitement
about
hilton
head
and
the
trolleys
off
season.
We
participate
in
a
lot
of
festivals
and
events.
D
To
me,
before
you
jump
into
that,
I
wanted
to
go
back
to
the
small
decline
in
numbers
from
last
year.
I
called
up
bill
miles
at
the
chamber
to
see
whether
or
not
there
was
a
connection
there
and
as
a
matter
of
fact
in
may
occupancy
was
down
10
and
in
june
down
10.
So
it
parallels
what
you
were
saying.
D
O
Okay,
so
I
I
I
think
these
are
great
questions
and
I
think
it's
it's
something
I've
learned
as
I've
been
here
is,
I
would
call
it
operating
on
a
shoestring
budget
is
what
I
would
call
we.
We
do
not
have
a
dedicated
funding
source.
I
think
I've
said
this
many
times,
but
larger
transit
systems,
more
robust
transit
systems
have
some
type
of
attacks,
a
millage,
some
type
of
a
transportation
fund,
so
that
they
can
grow
their
systems
and
plan
things
up
to
five
years
or
ten
years
in
advance.
O
Knowing
you
know
the
the
way
we
can
progress
well
for
palmetto
breeze,
we
we
do
not
have
that
we
operate
on
a
reimbursement
basis
we
get
reimbursed
from
the
scdot
and
from
the
federal
transit
administration.
After
we
spend
money
allowed
expenses,
we
apply
to
get
the
money
back
and
we
only
get
a
portion
of
that
back
and
that's
why
I
come
and
ask
for
a
local
match.
O
We
didn't
have
six
hundred
thousand
dollars
a
bus
in
our
budget,
but
because
we
had
that
need-
and
I
put
it
out
to
the
state-
to
the
fta-
and
I
think
that's
the
process
and
then
we're
receiving
we've
gotten
five
buses
replaced
and
the
two
of
them
are
coming
this
month,
but
it
was
slow.
It
was
cobbled
together.
You
know,
little
cares,
act,
some
lapsing
funds.
You
know,
however,
we
can
get
funds.
O
O
The
smaller
vehicles
we
can
do
smaller
vehicles,
the
the
and
we
could
do.
We
could
do
even
the
golf
carts
in
open
air,
but
we
can't
do
it
with
fta
federal,
transit
administration
or
scdot
funding,
because
all
of
our
vehicles
are
crash,
tested
and
they're
certified,
and
so
the
trolleys
had
to
get
crash
tested
when
they
just
developed
them,
and
so
in
order
to
buy
vehicles
with
grant
money,
they
have
to
have
been
through
altoona
crash
testing,
and
so
that
would
leave
out
all
of
those
open-air
vehicles.
O
They're
they're
not
going
to
have
passive
crash
testing.
Could
we
do
a
smaller
vehicle?
We
could
we?
Could
we
do
concierge
service,
I'm
a
yes
person.
I
believe
we
can
do
a
lot
of
things,
but
we
need
to
have
the
funding
in
place.
We
need
to
have
the
plan
and-
and
I
think
also
I-
I
really
do
hope-
that
the
employment
employee
shortage
is
short-lived
and
that
we
can
go
back
to
having
employees
we've
struggled
with
that
and
then
the
other
thing
right
now
supply
chain,
it's
it's
real
for
us.
O
I
ordered
all
the
vehicles
that
we
had
money
for
two
years
ago
and
I
haven't
even
got
all
of
them
yet,
and
the
new
vehicles
are
probably
50
percent
higher
in
price,
but
I
expended
all
the
money
I
had
for
vehicles
still
waiting
for
them
to
come
in.
I
have
three
more
five
more
that
need
to
come
in,
so
it
seems
to
me
that,
even
if
you
had
the
money
right
now,
it's
a
two
or
three
year
delay
in
a
lot
of
cases
to
get
new
new
things
until
supply
chain
issues
relax.
O
We
have
the
ability
every
year
to
program
money
into
our
fta
grants
and
one
of
them
is
bus,
stop
enhancements
and
we
do
have
money
in
there
right
now
for
to
build
bus
shelters
on
hilton
head
the
first
year
we
put
in
to
and
they're
all
different
line
items
and
we
put
in
to
buy,
shelters
and
so
and
siren
at
that
time
said.
Oh,
I
don't
think
hilton
head
wants
a
pre-fabricated
shelter.
I
think
we'd
rather
build
them,
so
we
called
fta
and
they
go.
Oh
no.
O
You
can't
use
that
money
for
this,
so
we
had
to
liquidate
that
money
in
the
grant
put
in
another
grant
to
build.
We
have
that
money
there
right
now.
It's
a
starter.
I
think
we
have
80
000
in
grant
money,
which
is
80
percent
of
the
cost.
So
the
way
we
would
like
to
go
about
the
shelter
project
is
to
partner
with
hilton
head
partner
with
a
business.
O
We
had
a
meeting
with
the
watterson
group
two
three
weeks
ago
to
talk
about
this
and
they're,
proposing
and
it'll
come
before
the
council
to
enhance
the
stop
of
the
new
business
they
built
at
pope
avenue
and
they
want
to
utilize
some
of
our
grant
funding
to
and
they
understand
what's
going
on
and
it's
kind
of
like
a
prototype.
Is
this
what
the
town
likes
and
that
will
come
through
the
review,
and
I
look
forward
to
that
partnership.
D
H
K
Great
morning,
good
to
see
you
again
and
I
I
appreciate
sean
taking
the
time
to
ask
those
very
direct
questions,
and
I
also
appreciate
you
describe
yourself
as
a
yes
ma'am,
because
you
want
to
get
things
done.
I
do
and
I
for
one
have
encouraged
you
to
ask
us
to
help
you
be
that
yes,
ma'am
and,
as
I
appreciate
the
waterson
group
stepping
up
and
wanting
to
make
a
beautiful
stop
in
front
of
their
new
business,
their
stops
that
we
already
have
on
our
route
that,
in
my
opinion,
are
not
adequate.
K
K
Okay,
so
I'll
just
continue
to
encourage
you
to
be
emboldened
with
your
request
to
us
outside
of
what
we
are
currently
supplementing
now
to
the
other
questions
about
you
know
all
alternative
vehicles,
smaller
vehicles,
I
think
that's
a
direction
that
we
definitely
need
to
go.
As
I
read
through
your
data,
it's
it's
very
telling
that
the
higher
numbers
are
in
the
concentrated
areas.
K
Okay,
and
I
think
we
are
starting
to
develop
an
attitude
that
you
can
come
to
hilton
head
and
leave
your
car
either
where
you
came
from
or
leave
it
where
you're
staying
here
on
hilton
head
and
still
get
around,
and
I
think
that's
important,
because
a
parking
situation
is
not
the
best
so
going
back
to
this
partnership
between
transportation
and
parking
is
critical
that
we
continue
to
develop
this
attitude.
So
I
know
that
there
are
other
places
on
hilton
head
that
have
concentration
of
our
visitors
outside
of
places
like
the
westin,
so
us
expanding.
K
That
service
will
get
us
to
a
better
place,
and
I
know
that
costs
money
merely
I
get
it.
Okay,
but
again
just
asking
you
the
question:
if
you
can
do
it,
I
would
I
would
more
appreciate
you
saying:
yes,
we
can
do
it
and
here's
how
much
it's
going
to
cost
to
get
it
done,
because
that
puts
us
in
a
different
position
in
terms
of
the
request,
and
you
know
the
the
the
funding
situation.
K
You
know
we're
raining
money
at
the
moment,
but
I
understand
that
those
monies
have
stipulations,
and
I
understand
that
those
monies
are
not
necessarily
going
to
continue
to
come.
Okay,
so
if
we
as
a
community
are
wanting
to
continue
with
the
enhancement
of
public
transportation,
then
we're
gonna
have
to
find
monies
to
do
it
and
not
necessarily
just
pass
that
on
to
the
consumer.
K
It's
not
free
and
it's
not
cheap.
If
we
want
to
do
it,
we've
got
to
put
the
bucks
behind
it
to
get
it
done.
So
thank
you
for
being
here.
Thank
you
for
presentation
and
just
as
a
side
note
councilman
ames
you're
right
as
far
as
you
know,
our
visitation
and
our
traffic
here
on
health
ned
in
may
and
june.
K
O
You
and
I
did
want
to
add
one
more
thing:
the
grants
that
we
have
the
grants
are
matched
they're
matched
when
we
get
them.
When
we
come
around
accessing
for
local
match,
we
match
that
grant,
so
it
isn't
money
that
I
need
to
get
bus
stop
enhancements.
I
need
staff
help
as
far
as
what
is
wanted
do
we
need
to
pour
pads
that
kind
of
thing,
and
generally
we
partner
with
a
locality
where
they
would
pour
the
pad
and
do
the
certain
things
and
then
we
would.
O
B
B
I
would,
I
would
suggest,
and
ask
that
perhaps
we
put
something
on
there
that
informs
our
guests
and
residents
even
of
how
we
do
things
on
hilton
head.
How
we
talk
about
how
we
preserve
our
environment
and
protect
our
wildlife
and
those
types
of
values
that
hilton
head
is
known
for,
and
we
encourage
everyone
to
join
us,
then
so
that
type
of
information,
I
think,
might
be
beneficial
to
everyone.
H
C
M
C
H
C
I
have,
I
have
ridden
many
times
the
buses
going
out
to
the
heritage
and
there
there
has
been
a
video
which
is
in
some
cases
advertising,
but
in
most
cases
promoting
the
island
and
it
doesn't
seem
it
doesn't
distract
anyone
as
far
as
I
can
tell
so
I'm
wondering
if
there
is
some
regulation
that
limits
that
or
if
this
is
just
a
judgment,
call
that
someone's
made
and
if
it's
just
a
judgment
call.
I
would
wonder
if
you
would
consider
letting
the
audio
portion
of
that
out.
M
C
Not
aware
of
that,
I
would
ask
you,
however,
do
you
have
that
at
the
airport
on
hilton
head
island
and
if
not,
I
would
suggest
that.
Maybe
you
consider
that
as
another
way
to
provide
the
information
to
the
tourists
and
people
who
are
visiting
here
with
us.
My
encounters
with
all
of
your
drivers
have
always
been
outstanding.
C
C
D
I
think
council
is
probing
the
idea
that
smaller
vehicles,
electric
vehicles,
perhaps
some
route
adjustments
pope
avenue
corridor
wherever
might
make
sense,
and
the
question
that
I'm
asking
you
do
you
want
the
responsibility
to
research
and
plan
options
and
cost
out
options,
or
is
that
something
that
you
feel
really
resides
in
the
town's
bailiwick?
Well,.
O
This
whole
trolley
adventure
has
been
very
cooperative
and,
I
have
to
say
I
worked
with
jennifer
ray
and
ann
siren
through
this
whole
process,
and
it
was
invaluable
because
not
being
from
here,
I
came
here
with
this
job.
I
didn't
know
all
these
things
and
I
didn't
know
who
charles
frazier
was
so
I
do
now.
I
know
a
lot
of
things
and
the
staff
has
helped
tremendously
because
they
they,
let
me
know
what
the
town's
looking
for
with
ann.
We
went
over
route
changes
every
year.
We
start
in
about
january.
O
What
do
we
think
and
she
had
great
input
on
on
areas
and
so
we've
had
a
very
good
collaborative
response
working
with
them.
Our
staff
is
very
small.
We
we,
we
are
small
budget.
As
far
as
transit
goes.
We
do
not
have
any
planning
personnel
on
our
staff.
We
utilize
the
elcog
for
our
planning,
work.
Stephanie
rossi
and
she's
been
very
helpful
in
jenny
kozak
before
that,
but
your
planning
department
really
is
the
key
to
us
getting
this
planned
out
because
I'm
not
a
planner,
but
I
try.
D
O
I
looked
into
the
one
in
citrus
county
florida
that
had
the
the
golf
carts
and
called
down
there,
and
they
did
a
cooperative
funding
with
the
downtown
merchants
and
with
forget
who
else
they
had
some
kind
of
a
set
aside
from
one
of
the
programs,
either
aura
or
cares,
or
something
that
they
were
able
to
use
no
fta
funding.
So
if
those
vehicles
were
funded
and
and
also
the
operating
of
them,
if
we
could,
we
could
still
do
it
for
the
town.
D
O
I'm
standing
here
one
of
our
biggest
requests
we
get
and
we
get
it
starting
in
about
february
and
we
get
it
all
through
the
fall
as
people
want
us
to
extend
the
season,
and
I
just
wanted
to
let
you
know
that
people
are
asking.
Can
we
start
in
march?
Can
we
go
through
till
november
and
we
always
say
we'll
take
it
under
advisement
and
the
only
thing
that
stops
us
there
is
it's
a
bigger
budget,
a
bigger
operation?
Well,
that's
exactly.
D
B
Right,
thank
you
very
much.
Sorry.
May
I
jump
in
before
you
leave
in
that
request,
for
what
that
would
cost
I'd
also
be
interested
in
knowing
where
those
those
inquiries
and
requests
are
coming
from.
Are
they
from
a
handful
of
tourists
who
are
coming
in
for
that
part
of
the
season
or
is
it
residential
inquiry?
Okay,.
D
H
D
If
you
could,
in
a
sense,
address
those
issues
as
well,
I
would
appreciate
it
and
just
as
a
general
approach
to
today,
it's
my
understanding
that
staff
has
already
taken
a
good
deal
of
time,
preparing
tier
1a,
a
list
of
what
a
dozen
or
so
amendments,
and
that
tier
1b
rises
above
tier
two
and
three.
But
what
we're
trying
to
accomplish
today
is
moving
tier
one.
A
forward
is
that
correct?
Yes,.
M
B
B
From
my
perspective,
I
know
where
to
find
the
information,
but
when
I'm
given
a
list
like
this
it'd
be
so
much
better
and
and
I'm
not
saying
that
your
time
is
less
valuable
than
mine
or
that
I
would
never
take
the
time.
I
will
take
the
time
to
look
each
and
every
one
of
these
up,
but
if
there
was
a
link,
so
I
didn't
have
to
go
into
the
entire
lmo
and
could
just
hit
on
them.
B
M
Are
we
ready?
I'm
sorry,
I'd
like
to
make
a
couple
in
introductory
remarks
and
I'll
give
you
a
presentation
and
appreciate
your
patience
with
it
with
us,
so
we're
introducing
a
slightly
new
process,
we're
bringing
forward
to
the
public
planning
committee,
the
list
of
lmo
amendments
for
introduction,
and
I'm
asking
you
to
help
me
help
the
program
and
give
us
the
tools
we
need
to
meet
the
expectations
of
the
community
and
to
improve
our
code.
M
I
do
want
to
make
a
couple
overarching
comments
to
say:
I'm
not
comfortable
with
our
current
lmo.
As
drafted
when
I
was
when
I
came
here,
I
was
brought
to
help
update
the
comprehensive
plan.
I
first
couple
questions
are
where's
your
future
land
use
map.
You
know
we
haven't
existed
in
a
zoning
and-
and
so
we've
never
really
looked
at
it
from
a
from
the
big
picture.
M
M
We
had
we've
done
a
good
job,
linking
our
plan
to
the
strategic
action
plan,
which
has
kind
of
guided
our
body
of
work
for
the
past
several
months.
Well,
what
we
really
need
to
do
is
link
it
to
the
land
management
ordinance,
which
is
a
key
tool
to
implement
the
vision
and
those
recommendations
in
our
plan,
so
we're
working
to
get
there.
M
One
element
in
the
strategic
plan
was
a
swot
analysis
and
this
is
sort
of
the
first
step,
and
so
I
need
some
help
in
the
interim
till
we
get
to
that
end
of
the
road
on
the
bigger
picture
and
I'm
going
to
be
a
little
bit
selfish.
I'm
back
in
this
role,
I'm
assistant
town
manager,
I
have
a
span
of
control
over
community
development,
but
I'm
also
the
lmo
official.
M
M
M
I
think
we've
always
developed
code
with
some
constraints
and
I
think
we
need
to
think
a
little
bit
differently
going
forward.
So
I'm
I'm
sorry
thank
you
for
that's
my
soapbox
moment,
but
I
wanted
to
provide
those
overarching
comments
and
so,
as
I
advance
these
1a
some
of
the.
Why
is
we
need
some
help
right
now
with
folks
that
we
have
in
the
community
that
you've
appointed
to
boards
and
commissions
to
help
us
with
our
program
and
the
implementation
of
our
code?
M
Well,
there
are
different
models
that
communities
use
to
implement
some
have
zoning
codes.
Some
have
subdivision
regulations,
some
of
them
combined
whether
unified
development
code,
land
management,
ordinance
land
development
regulations.
So
I
think,
if
we're
going
to
look
at
this
big
picture,
let's
also
look
at
the
tools
and
options
that
are
out
there
to
help
deliver
the
best
result
for
the
community.
M
K
H
K
M
Yeah,
I
think,
as
we
again.
Hopefully,
we
can
make
through
the
these,
the
tier
1a
and
then
a
little
bit
on
tier
1b
today,
as
we
continue
into
that
deeper
swat
analysis
of
the
lmo.
That's
a
great
point
that
I
think
we
should
consider
and
making
sure
that
we're
informing
council
of
other
other
mechanisms
or
other
options
that
we
have
to
move
forward.
B
M
Yes,
it
would
be,
it
would
all
be
adopted
code
and
policy
from
council
and
we
would
implement
it.
Everything's
implemented
a
similar
fashion
like
short-term
rental,
ordinance
or
or
the
building
code.
Those
are
different
tools
that
we
have
to
approve
to
ensure
public
safety
and
provisions.
So
I
guess
what
I'm
trying
to
say
is
we'll
look
at
it.
We'll
look
at
you
know.
If,
because
I
know
that
even
the
term
lmo
sometimes
has
a
stigma
that
we're
not
comfortable
with,
but
now
is
the
time
to
do
it.
Let's
take
a
bigger
look
at
it.
M
M
M
This
is
a
little
different
process,
but
we
I'm
happy
to
introduce
these
to
this
committee
first
before
moving
through
that
process
and
then
the
tier
1b.
We
would
like
to
begin
evaluation
and
drafting
of
those
and
then
come
forward
to
get
the
green
light
to
move
those
through
the
lmo
and
planning
commission
again,
there's
some
tools
in
both
1a
and
1b.
That,
I
think,
would
help
me
help
our
staff
and
development
review
program
be
more
effective
in
implementation
and
enforcement
of
the
lmo.
M
I
do
want
to
remind
council
that
this
is
in
pursuit
of
a
strategic
action
plan.
Item
of
the
swot
analysis.
We've
been,
we
maintain
a
list
of
potential
lmo
amendments
that
surface
from
many
different
points
of
input.
Some
come
from
council
some
come
from
staff,
some
come
from
boards
and
committees,
some
come
from
the
general
public
and
we
keep
a
list.
M
This
is
sort
of
the
first
step
of
the
swot
analysis.
I
want
to
do
a
much
deeper
dive
as
we
get
into
having
information
on
condition,
conditions
and
trends.
We
have
some
recommendations
in
the
mid
island
district
that
might
be
repeated
in
other
study
and
redevelopment
areas,
but
want
to
get
these
in
place.
So
we
can
have
the
access
to
the
tools
that
we're
outlining
here,
as
we
continue
that
longer
and
bigger
picture
effort.
M
So
again,
we've
used
a
code
writer.
We
have
developed
code
changes
text
changes
to
the
lmo
based
on
comments
that
we've
received
so
far.
We
do
keep
an
ongoing
list
and
you've
seen
that
in
your
packet
and
then
we
have
helped
say
draft
or
prioritize
based
on
what
we
believe
or
assessment
of
need
and
that's
what
we're
recommending
go
forward.
So
again,
the
prioritizing
three
tiers
I've.
M
I've
asked
to
split
tier
one
into
an
a
and
a
b,
because
we
have
drafted
amendments
that
have
been
drafted
and
ready
for
review
and
those
that
need
to
be
drafted
and
then
come
forward
at
a
later
time.
Tier
two
tiers
two
and
three
are
important:
I'm
not
discounting
them,
but
they're
really
included
for
information.
I
wanted
to
give
the
committee
the
full
list
of
lmo
potential
automobiles
to
have
for
review,
but
I'm
not
asking
or
not
prepared
to
get
in
too
much
detail
detail
on
tiers,
2
and
3.
M
M
With
that
provision
we
have
a
board
of
zoning
appeals
that
can
hear
requests
for
variances
to
performance
standards
that
are
that
are
part
of
the
lmo
codified
lmo,
and
so
we
have
a
recommendation
to
remove
those
staff
waivers
again,
I
need
help.
I
think
we
have
a
very
talented
board
of
zoning
appeals.
We
have
a
wealth
of
volunteers
and
and
that
board
should
be
adjudicating
modulations
to
anything
in
the
code
that
isn't
part
of
the
current
policy
and
not
staff
making
that
determination.
D
M
Yeah
well
you're
right
on
on
both
fronts
and-
and
I
don't
want
a
decision
on
a
staff
waiver
to
change
based
on
the
staff.
That's
making
the
decision.
You
know
the
way,
really
good
codes.
Work
is
if,
if
you
have
a,
if
you,
if
you
you,
should
use
your
board
of
zoning
appeals
to
make
these
determinations
and
if
you
have
a
several
variances
come
forward
for
the
same
request
and
it's
sort
of
a
repeated
or
a
high
volume,
then
you
should
look
at
your
code
to
say:
is
the
code
right
right?
M
We
shouldn't
have
to
continue
to
ask
for
variances
if
we're
getting
a
high
volume.
So
that's
how
you
manage,
manage
and
monitor
and
revise
your
code,
we're
eliminating
the
ability
or
we're
eliminating
the
subjectivity
that
can
exist
when
we're
making
the
staff
level
decision
decisions
on
on
waivers.
Let's
go
ahead.
H
M
B
M
All
right,
the
the
second
element
allow
variances
from
all
sections
other
than
use
and
density,
there's
a
list
of
of
items
that
are
allowed
by
variants.
We
need
to
make
sure
that
we're
allowing
an
applicant
to
seek
relief
to
the
board
of
zoning
appeals
from
a
performance
standard
and
that's
just
kind
of
cleaning
that
process
up
so
again,
not
staff
waivers
everything
would
go
to
the
board
of
zoning
appeals
for
various
requests
and
again
that's
that's
a
housekeeping
and
a
due
process
item
that
needs
to
be
modified.
M
So
using
you
can't
get
a
variance
for
use
in
density,
but
that's
those
are
defined
uses
within
a
certain
zoning
district
or
the
density
that's
applied.
The
other
item
is
like
height
setbacks.
Those
are
performance.
Standards
of
the
site.
Those
can
be
an
applicant
can
request
a
variance
from
those
from
those
provisions.
D
B
M
Sure,
again
again,
I
think
the
deeper
swot
analysis
if
we
want
to
have
absolute
maximums,
there's
no
waiver
again
right
now,
there's
a
waiver
that
staff
could
grant
that
we
would
prefer
the
bza
to
move
forward.
If
there's
a
discussion
about
having
absolute
maximums
and
there's
no
modulation
above
a
certain
performance
standard,
that's
something
we
can.
We
can
take
a
look
at
so
if
you
want
45
feet,
you
mean
45
feet,
there's
no
opportunity!
B
M
M
B
M
M
D
I
I
Our
concern
was
not
to
fast-track
that
required
process,
but
because
there
was
a
list
of
priorities-
and
in
fact
we
didn't
see
this
list
of
priorities
at
our
meeting
last
monday,
we
we
heard
there
was
going
to
be
a
list
of
priorities
presented
to
this
committee.
But
what
we're
asking
is
because
our
request
regarding
this
particular
topic
had
been
made
two
and
a
half
years
ago,
and
then
we
we
had
two
hearings,
one
last
monday
and
the
other
one
the
previous
month.
I
The
same
issue
had
come
up,
and
so
we
we
thought
that
perhaps
it
should
go
directly
to
the
lmo
committee
of
the
planning
commission,
then
to
go
the
planning
commission
for
its
hearing.
Then,
through
this
committee
to
the
town
council
that
process
we
just
didn't,
want
it
to
get
delayed
any
further.
Hence
the
reason
for
the
letter
and
it's
the
board
directing
me
to
send
the
letter
yeah.
I
understand.
B
M
B
Center,
it
provides
help
sure
in
getting
things
passed
and
people
to
run
businesses
and
I'm
all
for
people
like
being
able
to
open
their
businesses.
But
if
we
put
the
cart
before
the
horse,
we
are
establishing
something
that
we
know
in
later
event,
we
may
very
well
very
well
not
have
wanted
to
do
or
have.
D
M
This
again,
this
primary
purpose
is
to
clarify
the
basically
the
use
table
under
what
for,
for
this
type
of
particular
type
of
use.
Again
it
went
to
the
bza
for
a
hearing
that
we
didn't
have
a
you
know.
Breweries
were
all
classified
a
certain
way
as
manufacturing,
but
the
the
operator
it
was
a
much
smaller,
smaller
operation
similar
to
a
bar.
So
so
it's
really
looking
at
clarification,
yeah.
H
M
Well,
I
hope
the
next
one's
a
little
more
straightforward
is
one
of
darren's
suggestions,
one
of
his
last
suggestions
before
his
retirement
we
take
annual
traffic
counts
they're,
based
on
the
45th
busiest
day
of
the
year.
It's
been
typically
been
a
tuesday
wednesday,
thursday
time
frame
in
june.
Looking
at
the
traffic
data
that
that
shifted
to
july
traffic
count,
so
that's
just
kind
of
meeting
our
own
performance
standard
for
when
we
should
do
these
counts.
E
The
amendment
would
allow
a
performance
guarantee
for
a
specific
period
of
time
where
landscaping
and
tree
planting
is
deferred
due
to
inappropriate
weather
conditions
for
planning
or
the
likelihood
that
the
trees
will
be
damaged
during
additional
construction
activities
related
to
that
subdivision.
So
we've
we've
heard
complaints
for
years
from
developers
that
they're
required
to
install
their
landscaping
as
part
of
their
certificate
of
compliance
and
then
when
they
go
to
develop
the
lots
they're
having
to
destroy
the
trees,
to
be
able
to
build
a
home
and
driveway
and
those
sorts
of
things
so,
nicole.
D
B
H
M
M
The
next
one
is
a
amend,
the
definition
of
a
dwelling
unit.
This
is
something
that
we've
struggled
with
for
some
time
in
determining
what
constitutes
a
dwelling
unit.
What
we've
seen
a
lot
of
times,
there's
five
five
required
elements
for
a
dwelling
unit
and
what
we've
seen
is
the
installation
or
removal
of
a
stove,
and
so,
if
it
doesn't
have
a
stove
as
a
permanent
cooking
facility,
then
it's
not
a
dwelling
unit,
and
so
we've
looked
at
some
other
examples
that
are
covered.
Look
at
some
other
examples
that
are
more
appropriate.
M
What
you
see
is
a
lot
of
times,
they'll
rough
in
provisions
for
electrical
and
plumbing
to
provide
the
accommodations
inspections
done.
It
doesn't
necessarily
meet
the
definition
of
dwelling
unit
and
then
quickly,
there's
a
whole
cut
in
the
drywall
and
the
you
know
the
plug
for
the
stove
pops
in
and
so
we're
trying
to
be
more
proactive
and
and
giving
us
a
better
definition
to
help
us
enforce
the
dwelling
unit
issue
that
we
have
been
dealing
with
for
a
while.
B
M
M
You
know
right
now
the
way
the
code
reads,
I
mean
a
lot
of
codes
read
require
manual,
changing
of
the
the
pricing,
so
you
have
to
go
up
and
if
they're,
not
in
our
community
but
in
other
communities,
they
have
these
big
poles
that
have
little
suction
things.
They
pull
them
off
and
put
it.
But
here
you
have
to
go
out
and
you
have
to
pull
off
the
you
know
the
nine
or
maybe
the
three
and
make
it
to
a
four.
M
Hopefully
we're
going
back
down
to
the
three,
but
they
have
to
manually
change
those
those
signs.
There
is
technology
now
that
allows
electronic
allows
an
operator
to
change
them
electronically
from
inside
the
establishment,
but
they're
not
led.
You
know,
they're,
not
in
violation
of
what
I'd
say
is
a
the
sort
of
core
value
and
expectation
with
signs,
they're,
they're,
they're,
analog
and
on
a
wheel.
M
They
don't
change
often,
but
when
you
change
a
pricing,
you
type
it
in
inside
and
you
hit
it
with
a
lot
of
staffing
shortages,
there's
not
a
lot
of
staff
where
they
can
actually
go
out
and
change
them
and
shut
down
the
shop.
So
this
is
just
to
provide
a
another
mechanism
for
operators
that
want
to
take
advantage
of
this
new
technology
to
be
able
to
change
the
copy
on
you
know
for
that
business,
but.
D
M
The
next
one
amend
the
measurement
for
height
calculation,
and
I
want
to
put
everyone
at
ease
when
we
adopted
the
flood
control
ordinance
early
last
year.
We
we
missed.
We
missed
a
change
in
the
lmo
that
relates
to
height,
so
we
went
from
a
base,
flood
elevation
requirement
of
14
plus
an
additional
foot
and
with
the
change
in
datum
that
the
new
maps
were
based
on.
M
M
M
B
M
H
H
M
If
you're
above
11,
if
you're
at
20
feet
and
you're
allowed
to
build
35
feet,
35
foot
home
from
grade
not
11
feet,
but
from
grade
at
20
feet,
you
can
build
35
feet
above
there's,
no
there's!
No!
This
isn't
increasing
height.
It's
just
saying
we're
not
penalizing
folks
that
have
an
elevation
above
11
or
13
by
saying
you're
losing
part
of
your
height
because
of
where
you
land
in
the
elevation.
Okay,
okay,.
H
M
That's
good.
The
next
one
add
owner's
consent
required
for
minor
subdivisions
right
now.
Well,
owner's
consensus
really
should
be
allowed
for
all
applications,
but
right
now
it's
listed
as
an
exemption
for
minor
subdivisions
and
this
clear
this
just
comes
back
and
said:
you
have
to
have
owner's
consent
for
a
minor
subdivision
application.
M
E
M
D
M
D
C
C
It's
my
understanding
that
that
beginning
effort
is
scheduled
to
occur
in
the
last
quarter
of
this
year,
and
I
look
forward
to
our
participating
in
that
to
try
to
get
some
sort
of
controls
on
the
growth
of
the
island.
With
reference
to
the
tier
1,
a
matters
I
think
sean
has
given
a
good
and
clear
clarification.
C
I
know
that
a
number
of
these
have
been
in
existence
for
a
long
time,
starting
off
with
staff
waivers
when
I
was
serving
on
the
bza
years
ago.
That
was
an
issue
and
it
caused
the
bca
a
lot
of
problems,
and
so
it's
about
time
that
this
is
being
corrected
and
we
can
blame
that
on
the
new
sheriff
being
in
town
or
whatever,
but
I
am
comfortable
with
moving
these
matters
forward
in
tier
one
a
to
the
planning
commission
lmo
committee.
Thank
you,
david.
C
Sir,
I
move
that
the
public
planning
committee
moved
the
tier
1a
amendments
to
the
lmo
forward
to
the
planning
commission,
lmo
committee
for
con
for
adoption
or
recommendation
rather
to
the
planning
commission
and
then
eventually
back
to
this
committee
and
on
to
town
council.
Thank
you
is
there
a
second.
B
B
N
M
B
M
I
think
we
need
to,
I
think
we
need
to
figure
out
if
that's
just
done
at
the
operational
level.
Okay,
certainly
all
of
our
application
requirements
are
are
part
of
of
the
forms
that
the
folks
fill
out,
but
it
depends
on
some
of
the
legality
of
are
we
are
we
doing
title?
You
know,
research?
Are
we
requiring
you
know
what
the
requirements
are?
So
let
me.
D
K
M
I
I
have
a
harder
time
with
these
amendments,
seeing
where
it
was
a
unique
situation
that
was
trying
we
tried
to
accommodate
through
the
code.
So
no,
I
don't
think
these
are.
I
think
these
are
items
that
have
popped
up
a
few
times
that
need
attention.
So
no,
I
don't.
I
don't
believe
that
these
are
politically
driven.
Okay,.
K
And
at
the
moment
there's
a
process
before
it
gets
back
to
us
that
includes
lmo,
cn
committee,
seeing
it
planning
commission
seeing
it
and
then
this
committee,
which
will
involve
a
lot
of
public
notification
and
comment
correct.
Yes,
sir,
and
the
tools
that
the
planning
commission
is
using
currently
are
what,
when
it
comes
to
lmo
amendments,
can
we
briefly
describe
those
for
me?
Please.
K
E
E
M
K
M
Probably
two
or
three
months
to
get
back
to
this
committee.
Okay
and
again,
I
I'm
going
to
caveat
that
by
how
much
the
the
input
that
we
get
along
the
way
you
know
I
don't
want
to
get
stuck
in
the
spin
cycle
on
too
many
of
these,
and
I'm
hopeful
that
we
won't
but
we'll
let
the
public
process
dictate
the
length.
But
I
would
say
two
to
three
months
back
to
this
committee.
K
K
Let
them
move
through
the
next
couple
of
months
to
get
these
done
and
then
let's
work
on
the
bigger
picture
in
terms
of
our
new
tools,
so
to
speak.
I
think
that's
important,
because
when
this
gets
back
to
us
in
two
to
three
months,
we
could
then
I'm
sorry
to
say
this
out
loud,
but
we
could
jack
it
up
by
arguing
amongst
ourselves
as
to
which
items
are
political
or
not.
So
I
just
offer
I'm
ready
to
move
forward
with
this.
I
think
staff
has
presented
a
good
path
forward.
K
D
P
Thank
you,
mr
chairman,
chester
williams.
With
respect
to
these
amendments,
the
devil's
always
in
the
detail,
so
I
mean
I'd
very
much
like
to
see
what
the
text
of
the
proposed
amendments
are,
because
occasionally
the
language
doesn't
say
what
people
seem
to
think
it
says.
So
I
think
that
that
requires
a
good
bit
of
vetting,
but
particular
items
the
outdoor
screen,
storage
for
bicycles
in
the
light
commercial
and
community
commercial
zones.
P
P
Several
other
lots
down.
There
is
a
bicycle
shop,
a
new
one,
the
wheels
at
the
corner
of
executive
park,
road
and
pope
avenue
all
of
their
storages
is
indoor,
so
it
can
be
done
in
that
zoning
district
and
I
think
when
you,
when
you
think
about
it,
the
reason
why
you
can't
have
outdoor
storage
there
is
because
it
keeps
the
business
smaller.
P
The
the
other
thing
I'd
caution
you
about
is
the
definition
of
a
dwelling
unit
doug.
I
would
urge
you
not
to
set
up
a
scenario
where
you
have
one
definition
of
a
dwelling
unit
under
the
building
code
and
a
different
definition
of
a
dwelling
unit
under
the
land
management
ordinance,
but
I
am
very
curious
to
see
the
exact
language
that's
proposed
for
these
amendments.
D
I
Again,
patsy
bryson
is
chair
of
the
board
of
zoning
appeals
just
to
quickly
point
out
again.
Our
concern
is
that
the
request
was
made
two
and
a
half
years
ago
about
outdoor
storage,
we're
not
taking
a
position
on
the
merits.
I
can't
take
a
position
on
the
merits,
but
just
to
urge
the
process
on
the.
If
you
will
the
staff
level
moving
things
forward,
the
lmo
committee
meeting
I've
just
looked
at
the
counter
for
august.
I
see
a
planning
commission
meeting
on
august
17..
I
So
on
behalf
of
the
bza
we've
made
these
requests
for
at
least
two
years,
and
we
appreciate
you
moving
them
forward
today
and
I
speak
not
for
myself,
but
dr
anna
ponter
is
our
vice
chair,
david
fingerhunt,
whose
previous
chair
is
back
on
the
bza
peter
christian,
back
on
the
bza
bob
johnson,
charlie
walczak
and
our
new
member
kay
bayless.
So
it's
not
just
patsy
speaking
today,
it's
on
behalf
of
our
full
board.
Thank.
J
We
have
34
places
that
rent
bikes
on
this
island,
it's
an
extremely
competitive
business.
It
has
this.
I
think
the
land
management
ordinance
regarding
bikes
was
written
in
2014
when
we
had
it
was
a
nice
little
cottage
industry.
Well,
biking
has
just
exploded
in
this
island,
as
you
well
know,
and
it's
very
important.
J
We
maintain
a
very
competitive
biking,
infrastructure
of
sales
and
service
organizations,
it's
part
of
who
we
are,
and
with
this
lmo
with
some
of
these
places,
it
puts
them
out
of
business
with
these
requirements
and
by
doing
so,
what
we
do
is
we
remove
some
of
the
competitive
factor.
That's
keeping
prices
low
frankly,
because
it
is
so
competitive
and
getting
bikes
delivered
to
people
who
can
get
them
at
a
very
good
price,
and
that's
one
of
the
reasons
it's
so
popular
here,
and
so
many
people
use
it
because
it
is
so
competitive.
J
It's
an
incredible
business
model
and
it
really
works
and
staff
has
been
charged
with
coming
up
with
some
screening
that
I
think,
will
be
appropriate
at
the
at
the
at
the
pet.
At
patsy
saying
I
mean
this,
this
took
two
hours
of
discussion
and
it
was
six
to
zero
that
we
should
go
forward
with
this.
So
I
would
recommend
that
you.