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From YouTube: Co-ordinating O & S Committee - 10092021 - 10.00am
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Co-ordinating O & S Committee - 10092021 - 10.00am
Link to Agenda and documents:-
https://birmingham.cmis.uk.com/birmingham/Meetings/tabid/70/ctl/ViewMeetingPublic/mid/397/Meeting/12334/Committee/406/Default.aspx
A
Okay,
welcome
everybody
to
the
september
major
overview
and
scrutiny
committee
meeting.
My
first
task.
C
B
B
Yes,
are
there
any
apologies.
A
As
this
is
the
first
formal
meeting
since
the.
B
E
A
Declarations
of
interest
members
are
reminded
that
they
must
declare
interest
arising
for
many
businesses
to
be
discussed
at
the
meeting.
If
a
disclosable
community
interest
is
declared.
A
A
A
9Th
of
july,
are
there
any
issues
from
those
okay?
Well,
as
I
mentioned,
we
took
responsibility
for
qualities
and.
A
A
And
it's
really
important
that
we're
focusing
on
this
whole
area
of
inequality
in
justice
and
cohesion.
I
think
what
we've
been
through
over
the
last
18
months
with
the
kobe
pandemic,
has
brought
some
of
those
challenges
into
very
brutally
shockingly.
We
know
that
this
has
been
a
city
that
has
been
blighted
by
social
and
economic
equality
for
some
time.
Kobe,
I
think,
is
served
to
intensify
and
make
matters
worse.
A
It
has
shown
strong
new
light
and
provoking
public
debate
about
it,
but
these
are
also
very
long-standing
issues.
We've
made
it
clear
that
the
tackling
equity
is
a
central
aim
and
core
business
for
the
council.
That
committee
is
attacking
the
inequalities
now
written
into
the
council's
delivery
plan.
I
think
that's
important
to
emphasize
that
this
is
something
that,
whilst
I
have
portfolio
responsibility
for
holding
my
colleagues
to
accounts,
this
is
something
that's
shared
right
across
the
cabinet
right
across
the
corporate
leadership
team
of
the
council.
A
So
we
say
that
everyone's
battle,
everyone's
business
they'll,
also
argue
with
cancer
terms.
It's
everyone's
job
as
well
to
be
focused
on
what
they
can
do
to
address
these
issues,
the
focus
of
our
work.
The
statements
have
been
temporarily
published
last
autumn
and
then
brought
back
as
an
action-planted
cabinet
in
may
everyone's
battle.
Everyone's
business
sets
out
really
the
kind
of
direction
of
travel,
the
areas
where
we
think
we
as
a
council,
either
alone,
when
partnership
with
others,
can
have
maximum
impact.
A
I
think
whenever
we
address
issues
of
inequality,
we
also
have
to
reflect
the
fact
that
we're
operating
within
a
national
policy
context
as
well.
So
not
all
of
the
leaders
sit
within
the
council's
house,
all
the
hands
of
our
partners
within
the
city,
so
we
can
do
certain
things,
but
there's
also
a
wider
policy,
economic
and
social
environments
as
well.
A
The
emerald
battle
business
stands
in
tennessee
to
canada.
Originally
last
september,
we
then
went
out
to
a
practice
of
wider
public
consultation
that
was
slightly
trickier
than
I
originally
envisaged,
because
it
also
coincided
with
the
executive
and
the
third
lockdown
taking
place
so
in
online
terms,
rather
than
their
face
to
faces.
A
It
also
goes
on
to
talk
about
how
we
can
tackle
some
of
those
wider
structural
inequalities
and
challenges,
that's
in
partnership
with
others,
as
well
as
using
their
own
resource
and
leadership
and
thirdly,
that
broader
peace
about
how
we
tell
and
share
the
stories
of
diverse
birmingham,
so
amazing
cities.
We
all
know
many
different
germans.
Many
different
experiences,
many
different
heritages
here,
so
there's
a
piece
in
the
documentary
effects
on
that
as
well.
A
We
also
mapped
the
action
plan
onto
the
five
quality
objectives,
which
is
the
all
that
briefing
that
takes
these
are
the
we've
required
of
the
equality
act
to
set
out
equality
objectives
of
the
council,
so
we've
been
across
in
that
way,
it's
a
big
piece
of
work,
there's
still
an
awful
clue.
It's
quite
a
huge
apply
in
some
respects,
but
I
do
think
the
only
progress
that
we've
made
has
been
encouraging.
A
First
of
all,
we
have
now
certainly
put
in
place
the
new
qualities
and
cohesion
team
to
support
the
portfolio
and
provide
some
resources
across
the
council,
and
the
improvements
to
that
has
been
taking
place
is
now
almost
complete
and
there's
a
structured
chart
attached
in
the
papers
that
sets
out
who
does
what's
that
team's,
then
helping
us
to
put
in
place
some
robust
mechanisms
to
challenge
and
drive
progress
and
delivery.
A
I
chair
a
star
chamber
as
soon
as
the
one
that
my
colleague,
tristan
chatfield
chairs,
would
be
going
to
to
finance
on
a
monthly
basis,
we're
using
that,
firstly,
to
challenge
early
drafts
of
the
quality
impact
assessments,
so
we're
checking
that
we
only
see
best
practice
in
our
quality
impact
assessment
right
across
the
range
of
cancer
activity.
A
We're
also
using
that
star
chamber
as
my
monthly
check
and
challenge
against
delivery
within
the
everyone's
battle
at
everyone's
business
action
plan.
So
officers
are
being
held
to
account
in
that
way
on
delivery
progress
we
also
alongside
that,
have
a
specific
focus
on
the
workforce,
race
equity
report,
which
we
took
to
cameron
at
the
same
time
as
everyone's
at
everyone's
business
and
craig.
I'm
sure
we'll
have
some
comments
to
to
make
around
that
as
well,
when
we
use
that
formula
to
challenge
the
progress
and
also
to
horizon
scan
really
new
or
emerging
issues.
A
The
second
to
this
is
about
public
accountability,
really
welcome
the
fact.
C
A
The
matter
scrutiny
today
to
talk
about
this
and
I'll,
be
really
keen
to
explore
how
stream
you
can
also
support
that
values
to
this
accountability
process
being
important
part
of
that,
I
also
serve
the
access
to
ensure
public
accountability
against
delivering
the
objectively
set
ourselves.
We
would
take
regular
reports
on
both
everyone's
back
levels:
business
and
the
workforce
activity.
We
were
working
to
cabinets.
A
We
had
the
first
one
of
those
a
couple
of
months
ago
and
we'll
be
taking
further
reports
in
the
autumn,
because
we
want
to
be
held
accountable
for
the
communities
that
are
made.
I
think
there
is
a
frustration
in
this
city
at
times
that
the
commitments
have
been
made
around
the
equality
agenda
that
haven't
necessarily
been
seen
through
systematically
and
that
process
all
administrations
of
all
parties,
and
we
need
to
be
held
very
visibly
to
account
for
the
commitments
to
be
made.
That's
why
I'm
trying
to
put
those
processes
in
place
to
do
that.
A
The
written
reports
provides
some
details
around
individual
progress,
so
I'm
not
going
to
talk
through
every
every
line
in
the
comments,
but
I
just
wanted
to
plan
a
few
specific
issues.
In
my
opinion,
democracy
today.
A
Firstly,
those
commitments
that
we
made
in
the
air
force,
equity
and
leading
by
example,
we
made,
I
think,
very.
A
To
have
a
representative
workforce
across
all
of
our
grades
and
to
eradicate
the
race
playground,
which
we
were
very
upfront
about,
I
think
in
publishing
last
year
and
to
eradicate
those
by
in
2025
the
essential
first
step
to
doing
that
was
actually
to
get
a
proper
picture
of
what
our
staff
actually
looked
like.
There
were
some
real
gaps
in
the
data
that
we
had
around
the
protected
characteristics
of
our
staff.
So
in
2019
we
had
no
ethnicity
data
for
20
28.5
over
the
staff.
A
There's
been
some
really
focused
work,
that's
taking
place
since
we
adopted
the
the
report
led
by
craig
and
his
team
that
focuses.
Work
has
now
cut
that
data
gap
by
11.8
percent.
There's
more
work
to
do,
obviously,
to
reduce
that
gap.
Further
will
be
made
by
sterling
progress
in
the
first
aspects
and
we're
also
looking
at
how
we
possibly
actually
regard
the
other
protected
characteristics.
A
So
you
should
have
disability
issues
around
the
sexual
orientation
starting
to
make
changes
to
our
recruitment
procedures,
including
workings
against
female
and
black,
again
biology
ethnic
candidates
on
all
of
our
short
lists,
but
there's
also
much
wider
work
taking
place
behind
that
to
improve
our
initial
recruitment
practices.
So
how
we
search
for
candidates
and
encourage
canada
to
come
forward
and
there's
some
good
work.
That's
done
around
the
use
of
artificial
intelligence
with
a
couple
of
our
recruitment
campaigns,
which
seems
to
have
all
goods
as
well.
A
The
impact
that's
had
on
appointments
at
jnc
level,
because
one
of
the
big
challenges
was
the
fact
that
we
certainly
do
not
represent
the
diversity
of
this
city
at
the
most
senior
senior
management
level
in
september.
Well,
between
september
12th,
2021
appointments,
we
have
appointed
78,
female
or
35
percent
pain
candidates
to
drain
sea
level,
and
that
compared
to
the
position
in
the
previous
12
months,
where
those
figures
are
only
38
female
and
25
pain.
A
A
This
has
now
reduced
from
9.3
in
2018
to
4.8
percent
in
2020,
so
we
are
seeing
some
sustained
progress.
I
think
there
we've
worked
to
assess
where
we
are
with
the
rate
of
pay
gap
is
currently
underway
and
his
team
are
punching
through
the
numbers
on
that
and
that
will
be
formed
parts
of
the
premise
we
talked
that
we
would
take
that
to
canada
shortly.
A
The
second
area
I
just
wanted
to
touch
on
was
the
work
that
we're
doing
in
partnership
to
tackle
some
of
those
wider
economic
and
social
inequalities.
A
couple
of
years.
I'd
really
like
to
flag
up
here.
The
first
is
the
work
that
we're
doing
around
making
birming
the
main
real
living
wage
city,
inward
poverty
and
low
paying
remains
a
absolutely
scandalous
real
issue.
A
I
think
too
many
people
in
that
city
we'd
be
very
proud
now
for
nearly
10
years
to
be
a
living
wage
employer
in
our
own
right
and
we've
also
been
using
our
procurement
muscle
to
drive,
take
a
look
at
the
real
living
wage
amongst
our
contracting
and
supply
chain
as
well.
That
is
also
aligned
to
the
wider
community
wealth
building.
We've
been
doing
looking
at
how
you
can
work
with
other
public
sector
organizations
institute
to
maximize
the
impact
of
the
birmingham.
C
A
And
ensure
it's
driving
the
wage
levels
across
the
city,
but
what
we
wanted
to
do
was
also
to
work
with
our
private
volunteer
public
sector
partners
to
put
in
a
bid
to
make
birmingham
a
real
living
wage
city
and
have
us
formally
acknowledge
themselves
by
the
real
living
wage
throughout
the
legion
foundation
that
isn't
just
about
having
a
nice
label
a
plaque
to
put
on
the
door.
What
we
have
to
do
to
change
living
wage
city
status
is
set
out
a
practical
plan
with.
C
A
Specific
targets
to
increase
the
number
of
employers
that
are
accredited
living
wage
employers
in
the
city
and
also
the
number
of
workers
who
will
benefit
from
receiving
the
the
real
living
wage.
We're
doing
this
to
a
partnership
group,
that's
gonna,
say,
has
a
private
sector,
public
sector,
voluntary
sector.
Colleagues
all
around
the
table,
that's
a
very
strong
support
from
organizations
like
the
chamber
of
commerce.
A
Who've
been
real
cheerleaders
for
this,
and
I
have
to
say,
despite
the
challenges
that
a
lot
of
businesses
have
understanded,
we
faced
as
a
result
of
kobe,
the
lockdown
in
the
aftermath
and
they've
been
really
active
participants
and
we're
on
course
to
make
sure
that
that
plan
gets
submitted
at
the
end
of
the
month.
I
think
again,
we'll
you
know
help
to
drive
forward
the
source
against
a
real
social
challenge
that
we
face
in
our
city.
A
The
second
piece
of
work-
we're
sponsoring,
has
been
the
second
hand
of
the
birmingham
poverty
truth
commission,
we
some
of
you
may
have
come
across
the
first
round
of
this,
which
was
undertaken
independently
and
it
was
externally
funded
through
charitable
stories,
and
some
leadership
was
given
from
the
the
bishop,
amongst
others,
and
the
poverty
truth.
Commission
is
essentially
about
speaking
a
bit
of
truth
to
power,
of
course,
living
experience,
poverty
challenging
some
of
our
mindsets
and
conceptions
and
policy
choices.
A
We've
undertaken
to
sponsor
the
second
phase
of
that,
and
basically
get
that
kind
of
voice
of
my
experience
in-house
and
challenging
what
we're
doing
as
a
local
authority,
one
of
the
few
local
authorities
in
the
country.
That's
actually
going
to
do
this.
I
think
that
shows
again.
We've
been
trying
to
lead
the
way
and
finding
different
ways
of
taking
this.
This
agenda
forward,
the
citizen
commissioners,
are
currently
being
recruited.
A
A
Finally,
this
what
we're
doing
to
strengthen
connections
between
communities
and
with
the
many
diverse
communities
in
the
city,
we
started
work
on
refreshing,
the
birmingham
faith
covenants.
A
Well,
how
can
we
build
on
what
we've
learned
during
that
kobe
period?
How
can
we
work
together
even
more
closely
on
what
our
set
of
shared
objectives?
We
might
have
different
ideological
or
theological
motivation
to
what
we're
seeking
to
do,
but
I
think
our
aim
is
absolutely
the
same.
How
do
we
reduce
those
gaps
between
the
richest
and
boys
in
our
city?
A
We're
also
looking
at
how
we
can
maximize
the
opportunity
provided
by
the
commonwealth
games
and
champion
diversity
and
cohesion.
That
includes
some
work.
That's
referenced
in
the
in
the
note
around
with
bbsc
on
a
new
model
of
citizen
engagement,
so
we've
got
some
diverse
voices
shaping
the
community
and
the
legacy
aspects
of
the
commonwealth
games
and
also
how
people
use
those
voices
to
challenge
them
around
wider
work
as
well.
A
So
we're
looking
with
our
new
team
in
place
also
to
work
across
all
the
directorates.
To
assure
you
all
the
other
opportunities
that
are
out
there
to
celebrate
the
city's
diversity,
and
so
that's
the
work
we're
doing
through
the
heritage
strategy,
some
of
the
work
taking
place
in
schools
and
so
forth.
So
we
are
ensuring
that
all
those
different
stories
of
this
city
are
celebrated
and
shared
on
a
basis
of
equality.
A
Which
story
of
our
city
visit
so
that's
kind
of
a
brief
headline
cancer
around
the
main
areas
of
activity?
The
chair
said
at
the
outset.
A
Shared
gender
and
shared
view
across
parties
across
partners
and
certainly
are
extremely
a
really
important
role
in
not
only
holding
me
and
my
colleagues
to
account
for
adding
value
to
that
wider
piece
of
policy
development.
So
I'll
close
that
my
chair,
I'm
very
happy
to
open
up
a
discussion
and
take
questions.
B
Thank
you
very
much
indeed,
that
was
a
very
comprehensive
summary
of
the
key
issues
and
progress
today
and
before
I
bring
people
in
I'll.
I
just
wanted
to
say
that
in
the
past.
A
B
A
B
Wanted
to
say
that
at
the
beginning
first
and
then
I'll
bring
you
another
video.
H
That
you're,
looking
at
breakdown
of
representation
across
the
council
and
services
that
we
provide,
you
mentioned
ethnicity
as
a
recognized
characteristic.
That's
something
that
you're
looking
to
focus
on
in
terms
of
insurance
representation
of
different
groups.
However,
we've
only
got
one
chart
in
the
in
in
the
document
which
basically
puts
all
asians
into
one
category
black
into
one
category,
but,
as
I'm
sure
you're
aware,
you
know,
asia
is
a
massive
category.
That's
only
black!
So
are
you
looking
as
you're
moving
forward?
H
Are
you
looking
to
break
that
down
further
in
terms
of
the
different
categories
within
the
bigger
categories,
so
that
we
have
a
clearer
picture
of
exactly
what
what
our
representation
looks
like
and
what
our
services,
what
like
in
terms
of
our
service
provision
as
well,
and
also
it
would
be
good
as
you're
progressing
this
work
to
get
some
feedback
as
to
the
progress
of
how
you're
ensuring
that
the
representation
is
across
the
board,
so
charts
that
do
define
the
different
characteristics
within
ethnicities,
religion,
etc
as
well,
and
how
we're
progressing
and
making
changes
across
the
council
in
further
streams.
A
Bringing
young
people
thank
you,
and
so
I
think
that's
a
really
valid
challenge
and
it
picks
up
on
the
point
that
I'm
moving
assets
around
the
fact
that
we
started
from
a
position
of
a
big
gap
in
terms
of
data.
A
C
C
A
Absolutely
what
we
want
to
do
is
then
start
to
to
unpack
to
understand
the
true
diversity
of
about
our
staffing
people
in
the
city,
because
a
lot
of
feedback
during
the
consultation
earlier.
A
I
can
understand
why
it
feels
so
uncomfortable
some
people,
because
there's
a
lot
of
diversity
that
gets
captured
with
innovation
or
label,
and
if
you
really
want
to
understand
people's
needs
people's
aspirations,
you've
got
to
get
underneath
that
so
that
that's
certainly
ongoing
and
then
also
we're
looking
at
how
our
wider
monitoring
work
as
well
picks
up
on
those
early
issues.
H
I
mean
that's
quite
easy
in
terms
of
when
we're
providing
services,
we're
asking
people
for
a
breakdown
of
quality
data
or
service
delivery,
and
is
that
something
that
you
think
that
you
can
do
imminently,
because,
obviously,
when
you
guys
are
dedicating
other
people,
so
we're
progressing
the
agenda
a
lot
faster
than
implementing
our
policies
before
we
stop
going
out.
So
it's
something
quite
easy
when
we're
sending
out
the
data
to
capture
our
service
delivery
to
understand.
Actually,
who
needs?
Are
we
meeting
and
we're
on
the
gap?
A
But
certainly
this
is
one
of
the
early
job
priorities
for
the
equalities
team.
So
at
the
moment,
they're
looking
at
the
the
characteristics
and
categorizations
that
we
use
in
our
qualities,
marketing.
A
National
statistics
framework,
but
I
think
it's
if
you
argue
quite
strongly
that
that
doesn't
actually
capture
the
diversity
of
places
like
berlin,
because
we've
got
a
lot
more
that
sits
underneath
those
as
headlining
the
categories.
B
Yeah
we're
also
developing
an
equality
observatory
from
the
council
as
well
and
and
that
will
essentially
build
on
what
exactly
what
you
describe.
B
Testing
this,
through
with
our
staff
networks,
so
we
we've
started
a
course
of
consultation
with
the
diversity
of
the
lunch
network.
We've
got
the
formation
of
a
new
asian
alliance
network.
There's
a
lot
of
work
that
we're
doing
with
the
corporate.
B
A
lot
of
targeted
work
based
on
the
issues
and
the
importance
that
we
see
in
the
city
as.
C
B
I
And
data
which
is
really
really
important
and
on
how
the
screening
can
help
to
develop
that
and
actually
progress
and
how
far
we
are
if
we
have
milestones,
but
we've
still
got
four
vacancies
on
this
chart
that
you
can
you
know
we
must
have
you
know
quite
this
time
we
should
have
recruited
and
I
think
the
diversity
is
going
to
start
within
that
and
we
we
need
to
see
the
makeup
of
the
council
in
order.
So
we
know
where
the
caps
are,
so
that
information
will
be
very
useful.
A
Absolute
targets
for
the
things
that
we
were
going
to
do
because
I
totally
had
said
I
think,
there's
been
a
lot
of
frustration
over
the
years
about.
Yes,
we
are
broadly
committed
to
the
principles
of
inequality
but
where's
the
the
practical
outcome
and
the
proof
that
you
change.
So
that's
why
we're
kind
of
embedding
milestones
and
also
put
that
monitoring
and
accountability
process
into
what
we're
doing
as
well,
so
that
there
is,
we
are
driving
in
exactly
that
way.
On
the
on
the
point,
with
team
vacancies
almost
almost
fully
staffed.
A
Now
it
was
one
of
my
frustrations
was
we've
kind
of.
A
Scenario
which
really
held
up
recruitment
and
which
is
unfortunate,
but
I
think,
somewhat
unavoidable,
but
I
have
to
say
that
we've
got
to
take
in
place.
They've
got
some
really
good
people
who
are.
You
know
incredibly
committed
to
what
they're
doing
and
quite
excited
about
taking
this
agenda
forward,
which
is
always
good
to
say.
A
I
Yeah,
I
think
it's
interesting
that
we're
discussing
this
report
on
the
day
that
we
are
celebrating
a
new
sporting
british
sporting
hero,
who's,
a
woman,
chinese,
romanian
parents,
canada.
I
And
what
I
I
suppose,
I
would
particularly
like
to
pick
up
the
comments
that
will
be
made
about
results
rather
than
plans,
and
I
would
like
to
thank.
I
Groups
that
we
may
not
miss
some
focus
on
one
is,
sadly
a
group.
I
think
we're
going
to
have
for
a
long
time
in
the
future,
which
is
those
who
are
intently
accommodating
for
homelessness
and
the
opportunities
now
because
of
the
time
they're
going
to
be
in
temporary
accommodation
and
the
increasing
volume
of
people
in
that
situation.
I
That
group
do
not
suffer
disadvantage;
they
will
have
dysfunction,
but
that
minimizes
as
much
as
we
can
through
support
to
them
and
the
other
that
I
think
is
really
broadly
focused.
C
I
Is
hong
kong
nationals?
I
think
you
know
with
everything
else
that's
going
on.
That's
not
that
much
focus
on
on
that
group,
but
I
think
that
is
like
a
huge
source
that
migration
into
the
country,
giving
the
commitment
of
governments
made
to
allow
significant
proportion
of
the
population
to
come
here.
It's
clear
that
day
by
day,
the
chinese
government
is
restricting
leaders.
I
Hong
kong,
I
was
born
into
he's
not
that
country
and
I'm
very
grateful
for
allowing
me
to
come
to
a
country
where
we
have
those
freedoms
that
I
was
born
with
being
taken
away,
and
I
think
we
will
see
a
very
large
people
who
share
that
view.
It
won't
all
be
in
a
rush.
I
mean
it's
it's
it's.
It
could
be
a
gradual
process
because
I
think
it'll
be
embracing
the
process
and
we
just
need
to
make.
I
mean
those
people
will
come.
F
I
A
huge
opportunity
for
this
country
to
use
their
talents
for
our
future
success,
but
we
do
need
to
make
sure
that
they
get
the
respect
of
the
opportunities
that
they
should
have
and
we
need
to
make
sure
our
systems
are
there
to
ensure
that
that
happens.
There
aren't
any
unintended.
You
know
discrimination
against
them.
A
Thank
you
and
then,
if
I
could,
without
making
it
absolutely
loving,
also
also
thank
you
self
and
counselor
and
they've
been
regular
virtual
businesses
to
my
attic
over
the
course
of
the
lockdown,
but
it
has
been
really
helpful
to
have
that
that
departure
approach
on
on
this
agenda.
A
I
I
think
the
the
groups
that
you
identify
there
absolutely
the
situation,
regardless
of
temporary
accommodation
and
homelessness.
I
do
fear
you
know.
We've
made
a
challenge
with
us
for
some
time
and
that's
part
of
the
reason
why
we
look
to
the
poverty
food
commission
to
have
that
kind
of
focus
on
housing
and
homelessness
in
that
second
phase,
because
I
think
we
do
need
to
be
listening
to
the
voices
of
the
experience
in
that
area.
I
think
it's
also
an
area
where
I
said
at
the
end.
A
Not
all
the
levers
are
in
our
hands
here
in
the
council
or
in
birmingham,
but
let's
look
at
what
we
can
do
within
the
the
kind
of
the
current
times
that
we
have
to
to
address
some
of
those
those
challenges.
The
issue
of
the
hong
kong
nationals.
I
think
we
may
come
back
to
this
because
we
move
on
to
the
city
of
sanctuary
item
shortly,
but
absolutely
agree
with
what
you
say.
There,
we've
already
been
in
with
government
with
the
chinese
community
center
in
the
city.
A
Looking
at
how
we
welcome
to
support
as
hong
kong
nationals
who
were
arriving
in
the
city-
and
we
do
know
that
there's
a
lot
of
community
links
that
the
people
around
from
hong
kong
will
come
to
birmingham
because
they
have
those
those
connections.
Here.
I've
also
been
advised
and
accepted
to
sit
on
a
national
panel
of
local
authorities
working
with
the
mystery
international
clg
around
this
agenda.
Picking
up
on
the
kind
of
learning
points
that
we're
having
and
they're
trying
to
get
a
common
national
approach,
but
that's
something.
A
I
was
on
this
council
first
elected
10
years
ago,
maybe
10
years.
At
that
time,
the
vision
from
birmingham
was
running,
something
that's
conventionally,
some
kind
of
believing
you
things
were
invented
by
some
boys
as
well.
It's
a
really
broad
and
sweet
view
of
that
inequalities
in
the
city.
As
I
recall
it,
a
lot
of
participation.
A
A
J
A
Had
it
last
on
top
of
that,
that's
nearly
10
years
worth
the
commission
itself,
as
one
of
the
courts
was
bluntly
saying,
this
is
a
generational
job.
We
have
in
mind
here
and
therefore
I
think,
if
we
can
stand
back
not
to
the
city
to
leave
this
but
surprise.
I
think,
amongst
this
modern
community
to
do
a
stock.
Take
10
years
on
wherever
having
made
progress
is
business.
Driving
skills
is
that
moving
forward.
Urban
planning
continues.
A
Public
support,
I
think,
a
stop
taking
that
sort
will
be
very
helpful
and
I'm
sure
this
committee
in
the
council
generally
could
add
some
exclusivity
into
us,
so
that
would
be
yeah.
The
social
inclusion
process
is
the
the
thing
you're
talking
about.
There's
a
chair
funded
by
the
business
yeah.
A
And
actually
that
that
I
think
where
we
are
with
everyone's
micro
levels.
Business
is
very
much
the
kind
of
continuation
of
the
the
ethos
that
we
adopted.
The
social
inclusion
process,
and
there
was
some
really
good
stuff
that
had
practical.
A
Inclusion
process:
we
have
a
network
of
places
to
welcome
around
this
city
in
neighborhoods
that
grow
out
of
social
inclusion
process.
A
lot
of
the
usual
work
around
tackling
work
policy,
so
there's
no
work
around
the
real
living
wage.
A
Some
of
the
shaping
of
our
when
we
took
on
responsibility,
business,
the
local
welfare
provision
and
so
forth,
came
out
of
the
work
in
the
discussions
with
the
social
inclusion
process.
So
I
think
you're
absolutely
right.
It
would
be
a
pertinent
moment
to
look
at
do
that
kind
of
stop,
take
and
again
provide
some
further
accountability
for
the
commitments
that
we've
given
under
under
everyone's
business,
and
we
have
already
been
having
some
additional
discussions
about
some
form
of
bringing
together
the
various
partners.
A
Clearly,
that's
not
been
possible
in
the
atmosphere
that
we've
just
been
through,
but
really
keen
to
try
and
approach
that.
Indeed,
when
we
undertook
the
consultation
last
autumn,
there's
one
very
good
session
that
was
facilitated
by
bbsc,
which
engaged
a
wide
number
of
voluntary.
A
A
A
A
It's
a
if
you're
going
to
deal
with
one
of
a
deeply
entrenched
set
of
economic
and
social
inequalities.
They've
got
to
play
their
role
as
well,
and
we've
seen
the
impact.
How
can
we
join
that.
C
E
E
People
talk
lots
about
young
people
and
different
ethnic
minorities,
but
we
don't
hear
much
about
the
older
people
in
this
city
and
while
it
may
be
predominantly
a
youngest
city,
there
are
a
large
number
of
elderly
people
and
one
area
particularly
which
concerns
me,
because
I
think
elderly
people
can
feel
they're
forgotten
and
nobody
cares
is
about
the
payments,
the
walking
because
for
elderly
people,
it's
quite
important
personally
for
their
health
and
secondly,
to
combat
loneliness,
but
our
pavements.
E
That's
us,
that's
something
we
could
do
and
the
fact
that
bicycles
and
scooters,
despite
the
fact
that
they
are
not
supposed
to
continually
ride
on
our
pavements
and
the
police,
don't
want
to
know
and
floyd
don't
want
to
know
and
for
an
elderly
person
walking
along
slowly,
perhaps
with
a
walking
stick
that
is
really
frightening.
They
come
up
behind.
A
So
there's
a
couple
of
things
on
that
said
casual,
but,
first
of
all,
if
you've
got
those
roads,
then
access
issues,
one
of
the
members
of
the
quality
team,
will
have
that
accessibility
officer
role.
So
we'll
be
very
much
in
that.
Looking
at
how
we
ensure
that
people
can
move
around
safely,
that
the
buildings
are
accessible,
that
the
roads
and
payments
are
also
accessible
as
well,
so
that
will
be
a
key
part
of
their
role.
I've
also
been
involved
in
some
discussions
with
the
old
peoples
and
disability
organizations
around
this
agenda
as
well.
A
So
I
am
trying
to
provide
the
challenge
from
my
perspective
around
that
and
then
more
broadly
on
this
inclusion
of
development
people.
A
I
think
one
of
the
really
impressive
pieces
of
work
that's
taking
place
in
this
environment
is
the
work
that's
taking
place
on
the
councillor
hamilton's
portfolio
in
neighborhood
networks,
so
the
commissioning
of
voluntary
organizations
to
provide
a
range
of
activities
and
supports
to
keep
people
engaged
to
break
down
isolation
and
to
ensure
that
people
remain
active
because
we
know
that
if
those
things
aren't
happening,
the
fact
that
people
can
then
physically
and
mentally
deteriorate
and
will
ultimately
need
statutory
social
care,
which
is
you
know,
regardless
of
the
resource
implications
of
that,
frankly,
is
no
outcome
for
an
individual.
A
So
I
think
certainly
the
continued
investment
in
neighborhood
networks
and
reports
cabinets.
I
think
this
earlier
this
week
around
the
expansion
and
further
entrenchment
of
neighboring
networks,
a
really
good
example
of
how
you
can
do
that.
So
I'm
continuing
to
have
conversations
with
cancer
hamilton
on
that.
The
other
thing
I'm
doing
for
cats
hamilton
in
that
regard
is
the
city's
health
and
well-being
board
has
established
serious
subcommittees.
A
A
We've
said
that
what
we
want
to
do
is
take
the
monument
principles
and
actually
entrench
those
in
our
approach
to
health
and
well-being
when
it
comes
to
tackling
inequality-
and
I
think
the
kind
of
interesting
issues
we're
talking
about
they're
very
much
part
of
that
work
and
I
mean
again
very
happy
to
come
back
with
some
more
detail
about
as
we
take
that
forward.
But
I
think
the
point
is
important
that
when
we
talk
about
inclusion,
this
is
about
every
group
in
this
city.
B
B
So
when
we're
looking
at
developments,
I
think
that
we
had
a
conversation
yesterday
at
chamber
as
well,
where
services
are
now
having
to
consider
the
role
of
healthy
people,
and
then
developments
are
now
being
built
around
the
city
that
they're
looking
at
not
not
just
accessibility
in
the
home
or
new,
build
within
the
home,
but
where
open
spaces
are
now
being
designed
where
park
etc,
are
now
being
designed
that
there
is
a
consideration
for
the
old
key
as
well.
So
all
of
our
body
impact
assessments
are
coming
forward
in
the
future.
K
Very
much
chair,
first
of
all,
I'd
like
to
say
I
think
this
is
really
well
written
strategy
and
I'd
like
to
focus
quickly
on
the
equity.
I
think
the
notion
that
you
brought
in
of
equity
and
looking
at
me
that
the
fact
that
people
will
stop
getting
into
multiple.
K
The
mindset
that
we're
applying
to
this
is
really
really
important
and
it's
not,
and
so
we
need
to
looking
at
the
outcomes
of
everybody
in
this
city.
So
again,
that's
where
I
felt
very
pleased
when
I
was
reading
this
document.
I
think
that
hasn't
been
moved.
C
K
K
K
We've
had
kpmg
also
starting
to
make
announcements
about
a
class
background,
their
candidates
and
how
people
progress
in
their
organization.
We've
got
a
range
of
factors
that
we
need
to
take
into
account.
I
think
in
our
recruitment
practice.
We
need
to
be
bolder
or
I'd
like
to
hear
what
we're
doing,
which
is
not
just
some
tokenistic
style
of
our
own.
A
Was
kind
of
the
thing
that
attracted
a
lot
of
headline
attention
and
everything
else,
but
I
think.
A
Place
behind
that,
from
how
we
approach
initial
recruitment
through
to
the
cultural
change
that
we
need
within
the
organization,
so
people
build
them
and
come
forward
with
these
other
very
protected
characteristics,
for
instance,
and
also
the
kind
of
organisational
development
offer
sits
behind
it.
So
I've
always
been
quite
clear
in
saying
that
this
is
this
is
not
the
entirety
of
what
we're
trying
to
do.
There's
a
whole
set
of
work
that
needs
to
sit
behind
that
that
I
think,
is
quite
challenging
at
times
with
the
organization
to
step
up
to.
A
J
I
A
A
I
Big
proper
impact.
J
Yeah,
I
think
it's
one
of
the
most
important
portfolios
in
the
in
the
cabinet.
You
know
if
you
go
right.
You've
got
a
very
vibrant,
cohesive
society
that
gives
you
a
forward
going
council,
get
it
wrong
and
the
council,
the
area
itself,
is
basically
imposing
upon
itself
and
and
yet
it's
got
the
lowest
budget
and
I've
forgiven
me
to
change,
but
this
always
used
to
have
the
lowest
budget
of
all
the
of
all
the
departments.
J
A
lot
of
that
was
down
to
the
fact
that
responsibility
for
implementation
has
in
your
portfolio
to
hold
people
to
account,
so
I
always
used
to
ask
them.
Can
you
give
me
some
examples
of
how
you've
held
those
other
departments
to
account
to
make
sure
that
they
have
delivered
what
they're
supposed
to
be
delivering?
Because,
because
that's
in
this
room
talking
about
this-
and
you
know
as
you're
right,
I
mean
being
bothered
with
some
areas
of
this
himself
and
it
is
the
most
cross-party
piece.
I
think
I've
known
the
time
that
I've
been
involved.
J
It
was
only
one
meeting
where
sort
of
roger
and
I
had
to
say
it
was
come
on,
and
that
was
only
because
it
didn't
go
far
enough.
It
wasn't
we
weren't
happy
with
what
was
happening.
So
you
know
there
is
the
support
of
the
committee
and
all
the
parties
behind
you
here
really
so
it's
just.
How
are
you
doing
that
to
make
sure
that
those
departments
deliver
on
what
you're
supposed
to
be
doing.
A
A
So
he
secured
resources
and
invested
into
the
the
bill
and
black
qualities
thing.
So
we've
actually
got
some
people
who
are
able
to
support
the
portfolio
across
the
council,
which
I
think
would
be
appreciated
previously
on
this
we
didn't
perhaps
have
sufficient
resources
to
take
that
forward.
That's
then
enabled
us
to
start
to
put
in
place
and
those
are
the
mechanisms
I've
talked
about
challenging,
so
I
think
establishment's
the
equality
staff
chamber.
A
So
we
now
have
a
monthly
roundtable
meeting
where
we're
able
to
program
into
specific
areas
of
council
activity
to
do
the
directors
and
other
senior
officers
under
the
cabinet
members
and
getting
right
into
the
volume
of
what's
happening
in
the
politics
challenges.
Are
it's
also
been
used
as
a
mechanism,
in
addition
to
coloring.
A
It's
also
enabled
us
to,
I
think,
better
marshal
some
of
the
external
resources
that
we
can
join
up
with
our
own.
So
I
think
the
partnership
work
that
we
do
in
wage
city
is
a
really
good
example
of
that,
and
so
we've
been
able
to
leverage
and
support
the
second
chamber
and
other
organizations,
but
having
some
internal
resources
made
those
conversations
easier
to
undertake,
and
certainly
that
that's
something
we'll
be
usually
taking
forward
as
because
we
look
at
the
next
phase
of
this
sort
of
stuff.
A
F
Thanks
john
for
your
presentation,
I've
just
got
a
couple
of
questions
in
just
one
comment
in
relation
to
the
commonwealth
games,
you
say
that
while
the
report
says
that
inventing
equalities
across
the
commonwealth
games
legacy,
just
a
question
is
how
will
this
be
done?
And
then,
whether
in
your
report,
just
say
that
the
voices
are
communicated
to
be
at
the
heart
of
the
delivery
plan?
I
just
want
to
know
how
do
you
intend
on
those
voices
being
captured
and
also
heard?
This
was
just
more
of
a
comment.
F
F
Don't
really
want
to
hear
council
jargon,
and
I
think
talking
in
a
language
that
is
easily
digested
is
key
in
breaking
down
any
barriers
and
then,
finally,
obviously
a
lot
of
the
presentation
made
reference
to
things
like
post
coping
and
some
of
the
things
that
we
learned
from
from
having
a
pandemic,
and
he
also
highly
highlighted
how
people,
with
certain
characteristics,
were
impacted
differently
by
the
colgan
pandemic,
and
I
quote,
arthritis
implantation.
There
also
is
clear:
it
looks
like
a
disproportionate
impact
on
poverty
with
women.
F
People
from
people
from
black
asian
minority
ethnic
communities
and
those
with
disabilities
are
all
facing
a
higher
likelihood
of
living
in
poverty.
I
just
wanted
to
ask
what
proactive
steps
are
being
taken
to
recognize
those
individual
differences
and
to
try
to
tackle.
C
F
I
think,
obviously
I
can
see
the
the
wider
sort
of
broader
ways
of
how
we
would
have
a
release
happening,
such
as
building
cohesion
and
things
like
that,
but
I'm
just
wondering
if
there's
any
work
being
done
specifically
in
what
we've
recognized
as
those
groups
of
people
who
have
been
seen
to
be
disproportionately
impacted
by
the
pandemic.
If
there's
anything
at
the
moment
in
specifically
targeting
or
trying
to
to
deal
with
those
differences
and
and
yeah.
My
questions
thank.
A
A
A
Much
reflects
from
the
question
that
we're
taking
they're
more
likely.
So
what
I'd
like
to
well
part
of
my
generalizes
to
the
further
conversation
with
those
about
right?
How
do
we
use
the
resources
that
you've
got
to
help
support
what
we're
trying
to
do
so
that
that,
I
think
will
enable
us
to
use
the
I
think
again
should
be
a
real
engine
for
securing
that
wider.
What
wider
ginger.
B
B
A
community
panel
that
will
reflect
all
of
our
cities,
so
there
will
be
membership
from
across
different
constituencies,
as
well
as
some
of
the
organizations
that
we
have
in
the
city
that
are
already
representing
the
bodies
and
not
just
to
solutionize
and
help
scrutinize.
We
can
work
up
in
much
around
legacy
themes
within
the
commonwealth
games,
but
then
to
use
that
to
then
drive
all
that
work
on
one
platform.
B
With
the
public,
so
that
will
be
something
that
will
come
out
of
the
games,
but
then
be
part
of
the
the
everyday
consultation
consultation
that
we
will
have
where
we
will
have
residents.
Also
taking
part
in
a
single
contingent
of
this.
Looking
at
the
action
learning
class
and
looking
at
the
data
they
have
and
also
championing
their
constituents
in
their
areas
and.
A
It's
frustrating
discussion
with
me
at
times,
because
some
of
the
the
media
commentary
would
also
suggest
that
we've
suddenly
discovered
that
inaudible.
C
A
Is
going
back
to
the
role
that
we
need
to
play,
leading
by
example,
so
that
we'll
be
doing
our
own
gender
and
racism,
because
I
think
we
can't
hold
a
finger
and
walk
into
others
if
we've
got
issues
within
our
own
organization
as
well.
So
I
think
that's
with
really
importance.
Then.
I
think
some
of
this
is
around
the
world
partnership
activity
as
well.
So.
A
Series
of
challenges
have
been
exposed
around
disability.
A
couple
of
months
ago,
I
was
involved
in
a
piece
of
work
with
the
little
mencap
around
the
impact
on
citizens
with
learning
disabilities.
There's
also.
C
A
There's
a
lot
of
work
that
needs
to
be
ongoing.
I
think
the
other
thing
that's
key
to
this
is
just
ensure
that
we
continue
to
invest
in
the
kind
of
preventative
early
intervention
services
right
across
the
council
and
with
our
stuff,
that's
affecting
housing
without
stopping
social
care.
That
is
absolutely
key
to
just
stop
the
people
tipping
further
into
crisis,
and
if
we're
not
doing
that,
then
we
would
not
have
to
do
anything
to
tackle
those
inequalities
in
their
sense.
B
We're
also
working
very
very
closely
as
a
team
with
the
public
health
division.
So
all
the
work
that
they've
done
to
involve
it
in
terms
of
the
research
and
the
data
that
they
picked
up.
B
So
we
will
be
sharing
data,
two
of
the
amount
of
stuff
that
we've
got
in
the
team
we
are
using
as
data
apprentices,
so
that
the
the
native
nation
that
they
come
into
the
team
will
then
reflect
all
the
good
work.
That's
been
done
so
all
of
the
the
work
that.
G
John,
it's
a
big
piece
of
work.
You've
got
your
hands
full
of
your
officers
and
you've.
Given
us
a
good
document
today,
it's
got
a
lot
in
there
and
my
first
observation
was
he
moved
forward.
Actually
she
talked
about
english.
Local
government.
Frustratedly
is
a
deeply
underpowered
creature
compared
to
our
american
european
counterparts.
G
G
E
G
That
I'm
not
sure
if
I
caught
that
right,
so
you
said
you'd
share
that
work
and
that's
really
what
my
question
is
around,
because
obviously
you've
been
very
brave
in
birmingham
to
tackle
this
and
take
on
the
issues.
But
I
suppose
my
question
to
you
is
what
what
are
you
doing
for
best
practice,
because
birmingham
taught
you
talk
as
if
we
are
living
in
birmingham
is
really
doing
this
and
we
want
the
days
we
want
the
outcomes
but
national
because
you've
talked
about
leaders
and
you
mentioned
national
media.
G
So
it's
not
just
down
to
birmingham.
And,
yes,
you
are
capturing
because
it's
our
city,
so
I
was
just
interested
in
those
national
leaders
that
you
mentioned
and
if
you
have
really
looked
to
best
practice
elsewhere
in
the
local
authorities,
I
might
have
missed
it
in
the
document.
G
Sorry
if
I
did-
and
I
just
wanted
to
comment
on
that-
and
I
just
wanted
to
feed
into
the
hr
element,
because,
interestingly
praise
god
did
touch
on
the
shortest
aspect
now
in
your
document
john
officers
on
page
28,
if
you
look
down
at
the
objectives,
I'm
just
going
down
to
everybody,
he
talks
about
equality,
objective.
Two
actions
on
the
bottom
of
page
20
members
will
fall
out
exclusively
with
by
declining
to
participate
in
any
public
panels
that
do
not
include
female
and
black
asian
minority
ethnic
representative.
G
G
Often
you
will
get
certain
levels
particularly
grade
sevens,
those
that
will
only
fit
that
criteria
because
they
are
the
job
spec.
For
that
job.
You
weren't
all
to
be
able
to
manage
to
pull
30
candidates
in
it's
just
the
way
it
is,
and
sometimes
you
get
back
out
to
tender.
I
know
that,
depending
on
the
time,
you've
gotten
and
the
urgency
of
the
position
so.
G
A
So,
just
to
take
those
take
those
in
order,
and
while
I
was
trying
to
spare
the
full
ring
of
my
extensive
essay
on
the
employables
and
underpowered
english
local
government,
which
I
could
have
gone
on
for
some
time
about
that.
The
point
I
was
broadly
trying
to
make
was
that
actually
local
governments
in
this
country
does
not
have
the
range
of
discretion
that
you
find
in
many
other
european
or
american
cities.
A
It
certainly
doesn't
have
the
financial
and
budgetary
flexibility
of
the
independence
that
we
find
elsewhere,
simply
because
of
the
mechanisms
of
our
government
and,
of
course,
we're
creatures
of
statute.
So
we
have
limited
discretion
to
do
things
that
we
might
want
to
do.
If
we
are.
A
To
make
because,
essentially,
we
are
trying
to
address
a
really
big
economic
and
social
agenda
with
a
limited
grain
of
believers
at
our
disposal,
but
what
that
isn't-
which
I
think
he
then
goes
on
to
say,
is
an
excuse
for
us
not
to
do
anything.
So
that's
why
this
this
documentary
very
much
sets
around
what
the
things
that
we
can.
C
A
As
ourselves,
one
of
the
things
that
we
can
do
by
marshalling
the
goodwill
and
supportive
partners-
and
also,
I
think
the
third
part
of
this
is
he's
been
part
of
ongoing
dialogue
with
government
nationally
around
the
other
powers
and
the
duties
and
resources
that
we
need
to
be
able
to
do
more.
So
I
think
a
really
good
example
of
this
at
the
moment
would
be.
It
doesn't
refer
to
specifically
hcl3
the
pilot.
A
That's
taking
place
around
exempt
accommodation
where
we've
engaged
in
darwin
with
governments
about
a
specific,
really
big
challenge
in
our
city
and
said,
look
we're
going
to
work
with
you.
What
does
this
look
like?
Give
us
some
resources,
so
we
can
start
to
understand
the
extent
of
the
problem
and.
A
So
again,
you
know
we
collaborate
with
government,
despite
that
ideological
differences
on
a
whole
range
of
issues.
So
we'll
come
on
to
some
of
that
in
the
next
presentation
around
about
city
of
sanctuary
and
work
being
doing
around
documenting
new
revivals
to
birmingham
as
well.
We
are
always
reflecting
on
what
good
practice
takes
place
elsewhere
and
there's
some
real
innovation
that
takes
place
right
across
the
family
alone.
A
By
the
mayor
and
his
cabinets
there,
we
also
basically
patched
into
the
local
government's
association
family
as
well.
We've
been
also
known
as
several
cross
city
projects
around
inclusive
cities,
some
of
which
are
sponsored
through
academic
institutions.
So
we
take
what
we're
doing
and
listen
to
what
they're
doing
as
well,
and
all
of
that
will
be
used
to
inform
and
develop
the
agenda
as
it
goes
forward.
A
Actually,
leading
by
example,
I
think,
because
there's
politicians
and
what
we're
saying
there
is
we
get
invites
to
lots
of
external
conferences
organized
by
pub
organizations,
big
tanks,
you
name
it
and
we've
just
taken
the
view
that
what
we're
not
going
to
do
is
allows
you
sit
on
panels
where.
A
C
A
Think
it's
that
kind
of
that
is
just
challenging
other
people's
preconceptions
and
getting
other
organizations
to
think
a
little
deeper
about
what
they
can
do
to
bring
forward
different
voices.
And
when
you
look
at
the
the
composition
and
diversity
of
a
city
like
birmingham,
if
you
can't
find
voices
to
sit
on
those
panels
that
have
something
to
say
about
whatever
it
is
whether
it's
housing,
whether
it's
social
care,
whether
it's
transport,
I
I'd
argue
you
just
kind
of
looked
deeply.
C
H
And
this
is
because
I
mean
I
had
a
call
yesterday
from
a
very
elderly
resident
who
lives
on
a
big,
complex
role
of
people
and-
and
I
was
shocked
to
hear
the
state
in
which
she
was
living
through
this
big
landlord
and
in
terms
of
so
some
of
these
elderly
people
might
not
have
any
relatives
that
they
can
sort
of
hold
on
or
have
friends,
because
they're,
very
isolated
and
and-
and
I
was
shocked
to
see
the
level
of
bullying
that
she
was.
H
And
I
think
this
is
all
like
your
community
safety
role
really
and
for
our
elderly
people
to
understand
what
are
we
doing
as
a
council
to
monitor
some
of
the
we've
got
some
older
people
residential
complexes
within
the
city
and
how
we
monitoring
the
state
in
which
the
world
and
people
might
be
living
and
to
ensure
that
they
are
getting
the
services
they're
supposed
to
be
getting.
Because
I've
found
out
last
night
that
this
lady
was
being
intimidated
and
bullied.
H
So
obviously
I'm
helping
this
lady,
but
as
a
counsel,
I
would
like
to
know
what
are
we
doing
to
ensure
that
our
elderly
residents
are
being
looked
after
when
they
are
in
these
large
complexes,
where
they
might
be
isolated?
They
might
not
know.
I
mean
she
said
she
was
she's
recently
found
out
about
private
rented
sectors,
but
she
never
heard
about
them
before,
so
they
might
not
know
about
all
these
different
departments
in
the
council.
So
what
are
we
doing
to
support
those
residents
and
how
are
we
checking
them
from
them?.
A
He's
very
much
aware
of
those
that
those
challenges
isolated
or
bullied
in
any
way,
but
we
will
take
that
away
and
if
you
want
to
give
you
details
in
a
specific
case,
I'm
very
happy
to
see
what
you
can
do
to
assist
on
that.
Conscious
that
we
have
less
power
when
it
comes
to
private,
rented
sector
or
perhaps
a
normal
housing
provider.
A
I
think
that
probably
touches
on
some
of
the
comments
that
made
around
exams
earlier
on
as
well,
and
that's
part
of
the
reason
why
we've
been
pushing
so
hard
for
additional
housing
resources
to
deal
with
that.
But
if
you
want
to
see
yourself
something
I'll
be
happy
to
to
follow
through.
J
Yes,
come
on,
if
it's
related,
you
know
it
is
just
to
support
that
comment.
If
you
go
just
because
you
said
you're
going
to
do
a
star
chamber
about
it,
and
I
had
one
very
similar,
private,
rented
accommodation,
guy
68,
whenever
he
went
out
to
cut
his
grass
his
next
door,
neighbor
would
come
over
to
his
no
offense
between
and
just
push
him
over
because
he
didn't
like
him.
J
Council,
housing
and
just
like
no
sorry,
this
is
council
housing
and
we
need
to
put
the
phone
down
and
I
had
to
have
to
persuade
them
to
ring
back
again
because
obviously
spoke
to
the
department
and
they
wanted
to
speak
to
him
directly
and
say:
can
you
just
tell
them
to
speak
to
the
person
who
sits
next
to
the
person
from
the
because
they
will
be
able
to
help
them?
You
know,
and
these
are
the
things
that
we're
such
a
large
organization.
J
K
Cancer
clearance
yeah
thanks
jerry.
Finally,
I'd
like
to
come
back
to
the
just
the
points
that
were
made
by
by
john
and
about
the
monitoring
the
impact
of
the
commonwealth
game
again,.
F
K
I
know
we
want
the
games
to
be
a
success
and
want
to
be
a
festival
and
a
real
good
thing
next
year
on
this
terrible
pandemic.
But
at
the
moment
I
think
we've
got
a
job
on
our
hands
to
convince
people
that
the
resources
are
going
to
go
and
flow
to
the
benefit
of
mostly
they're
heavily
concentrated
in
one
area
of
the
city.
Clearly,
that
area
needs
regenerating,
but
it's
not
new.
We
need
to
show
people
that
impact
is
going
to
spread
further.
We've
got
the
issue
that
the
tickets
are
very,
very
expensive.
K
You
know
for
reporting
through
families
and
we're
gonna
we're
on
the
on
the
brink
of
a
period
where
we're
gonna
be
experiencing
a
lot
more
cuts
to
our
budget.
We
know
what's
coming
down
the
road
for.
K
It's
good
that
we've
got
the
engagement
structures
and
we're
going
to
listen
and
seek
out
the
voices
of
a
diverse
communities.
I
think
we
need
to
actually
track
where
the
money
is
going
and
we
then
we
need
to
look
at
the
economic
benefits
on
two
years
or
five
years,
because
I'm
just
thinking
about
the
london
olympics
experience
what
evidence
is
there.
You
know.
K
Fortunes
and
communities
that
live
there,
so
I
think
again-
and
it's
not
just
for
john
and
your
body,
it's
all
of
us
in
scrutiny
and
all
of
us
going
to
be
challenging
on
that,
because
you
know
I
can
say
that
the
commonwealth
games
are
accelerating
the
progress
and
I
want
the
transport
scheme.
So
that's
great,
but
we
need
to
look
at
the
long-term
benefit
of
that
and
whether
it
is
actually
going
to
be
a
motive
for
inclusive
economic
growth
as
well.
So
I
think
we.
K
A
Absolutely
agree
with
this.
I
think
we
need
to
be
thinking
about
how
we
put
some
tangible
measurements
and
challenges
into
to
do
that,
and
I
certainly
think
that
this
is
did
he
say
something
that
we
can
work
very
closely
with
scrutiny
on.
So
I
really
will
kind
of
important
views
of
scrutiny.
Colleagues,
as
you
say,
cuts
across
all
portfolios
as
well.
So
I
think
you
need
to
be
working
together
on
what
that
basket
of
indicators
that
their
measures.
B
Thank
you
very
much.
I
think
we've
had
a
really
good
first
standard
for
this
important
issue.
I
just
this
vision.
I've
got
in
my
head.
I've
never
heard
of
her.
A
Of
this
huge,
huge
creature,
it'd
be
it'd,
be
a
big
creature.
B
C
A
A
C
B
A
B
Quickly,
you
know.
A
So
I
think
that
that's
the
glue
is
looks
pretty
solid
to
me
it's
holding.
So
thank
you
very
very
much
indeed,
and
you
can't
get
away
because
you're
dealing
with
the
next
item,
which
is
very
much
uppermost
in
our
minds
with
afghanistan,
with
refugee
dispersal
around
the
uk
and
some
authorities
like
birmingham
volunteered,
others
didn't.
A
So
what
questions
does
that
put
on
us
and
something
that
I
haven't
taken
into
account:
a
hong
kong
situation
and,
more
recently
at
afghanistan,
so
over
to
you
on
the
city
of
sanctuary?
Okay,
thank
you.
I'm
worried
about
this
in
the
choir
that
you're
gonna
ask
me
to
sing
at
the
end,
so
we.
D
A
Bethany
finch
who's,
the
commissioning
manager
for
refugees
and
migration
within
the
council,
so
this
is
more
of
a
two-handed
presentation,
so
I'm
going
to
definitely
talk
us
through
some
of
the
detail
and
I'll
provide
a
little
bit
of
an
overview
to
kick
us
off.
C
A
So
what
we're
looking
to
do
with
this
presentation
is
essentially
three
things.
So
just
recap
a
bit
on
where
we
are
with
the
policy
statements
we
agreed
2018-22
set
out
some
of
the
progress
that
we
made
against
the
commitments
that
were
in
the
city
of
sanctuary
policy
statements,
and
then
that's
concluded
just
some
of
the
issues
around
next
steps.
A
So
this
slide
should
come
up
as
a
recap
of
where
we
are
so
far.
So
as
as
you
mentioned,
the
the
outset
show.
This
is
really
important
to
be
doing
this.
Now.
Birmingham
has
an
incredibly
long
history
of
being
a
city
of
sanctuary.
Long
before
we
have
adopted
a
statement
to
that
effect.
It's
been
a
place
of
refuge
and
sanctuary
for
centuries,
and
I
think
it's
in
the
city's
dna.
A
You
go
up
in
the
17th
century
and
it
was
a
place
where
people
came
to
find
refuge
from
the
discrimination
of
their
day
and
it
certainly
became
people
and
beyond,
and
certainly
if
I
just
reflect
on
the
contents
of
my
own
inbox
over
the
last
few
weeks
since
the
situations
involved
in
afghanistan,
it's
it's
a
view.
That's
shared
by
the
vast
majority
of
people
in
the
city
as
well.
There's
been
a
real
airplane
of
people
who
want
to
help
want
to
know
what
they
can
do
and
provide
that
that
support.
A
A
There
we
go
right
so
back
in
2015,
we
formally
declared
ourselves
to
be
a
city
of
sanctuary.
You
might
remember
that
coincided
with
the
syrian
bible
persons,
relocation
scheme
and
birmingham
commitment
to
house
550
people
under
that
that
resettlement
scheme
at
the
time.
We
also
lined
it
up
with
the
declaration
of
city
of
sanctuary
a
couple
years
later.
That
was
then
reinforced
by
a
position
statement
that
kind
of
fleshed
out
what
our
approach
would
be
and
then
beginning
of
2019.
A
I
think,
literally
three
weeks
before
I
took
on
this
portfolio,
full
council
approved
the
city
of
sanctuary
for
policy
statements,
which
includes
12
specific
commitments.
We
move
on
to
the
next
slide.
A
There
you
go
wonderful,
so
just
to
recap
on
what's
in
that
stand,
so
it's
made
up
of
the
12
commitments,
but
there's
kind
of
three
things
that
underpin
it:
those
three
balls
in
the
in
the
glass
there.
So,
firstly,
it's
the
recognizes
that
this
is
a
broader
vibrant
population.
That's
beyond.
A
Seekers
in
the
city
that
statement
also
picks
up
on
the
role
that
the
role
of
eu
migrants
play
within
birmingham
as
well,
and
he
was
trying
to
get
a
more
inclusive
definition
of
what
we
meant
by
sanctuary.
So
just
beyond
the
initial
issues
around
the
silent
and
the
refugees
within
said,
it's
about
moving
people
from
surviving
to
actually
thriving
in
birmingham.
So
this
is
about
not
just
dealing
with
crisis.
A
We
know
that
people
who
arrive
particularly
refugees
in
birmingham
are
facing
all
sorts
of
immediate
challenges,
and
it
is
a
matter
of
survival
from
you
know,
roof
overhead
to
to
where
dinner
coming
from.
But
what
we
want
to
do
is
move
beyond
that
to
how
we
create
a
platform
to
help
people
to
build
lives
and
opportunities
here.
So
that's
very
much
sort
of
written
into
this
state
and
one
of
the
things
that
we
can.
C
A
To
move
people
beyond
crisis,
get
them
settled
and
then
enable
them
to
participate
as
a
small
citizen
to
birmingham
and
the
third
bit
to
doing
that
is
recognizing
the
role
of
assets,
as
well
as
the
the
needs
that
people
present
with
and
you
go
around
and
talk
to
to
violence.
Refugees
in
this
city
and
to
be
involved
by
the
amazing
experience.
They've
got
the
skills
that
they've
brought
with
them,
and
you
know
there's
real
potential
there
to
be
unlocked.
In
addition
to
the
kind
of.
A
A
The
full
statement
contains
12
commitments,
but
what
we've
tried
to
do
is
make
a
little
bit
easier
to
present
this
morning
by
grouping
them
into
these
six.
The
the
commitments
are
actually
detailed
and
full
in
the
written
report.
If
you
want
to
see
the
what
specific
commitments
are,
but
we
want
to
touch
on
six
areas,
so
this
is
about
how
we
make
birmingham
a
genuine
place
of
welcome
how
we're
working
with
our
stakeholders
and
our
partners
to
deliver
on
this
agenda.
A
Some
of
the
work
that
we're
doing
around
awareness
and
access
to
services
so
helping
people
to
navigate
their
way
through
what
can
often
be
a
quite
complex
system,
talk
a
little
bit
about
the
specific
challenges
that
we've
been
addressing
along
with
our
partners.
Then
talking
about
how
we
really
celebrating
the
work.
That's
been
done
taking
pride
in
the
achievements
that
we've
made
together
and
also
increasing
understanding
and
breaking
down
some
of
the
misconceptions
that
often
sick
around
this
agenda
and,
finally
about
how
we're
embedding
in
mainstreaming
some
of
this.
I
A
Going
forward
so
what
I'm
going
to
do
now,
that's
okay,
is
hand
over
definitely
it'll.
Take
you
through
some
of
the
detail
of
each
of
these
six
themes
and
then
we'll
we'll
pick
up
with
the
next
steps
and
then
some
questions
and
discussions
so
over
to
your
best
mate.
L
If
we
could
go
to
yeah
this
side,
so
first
of
all
I'll
just
talk
a
little
bit
of
the
progress
that
we've
made
on
this
first
theme,
a
place
of
welcome
and
the
place
of
welcome
theme
really
captures
the
commitments
that
we
made
as
a
council
under
commitment.
Eight.
So
that's
a
commitment
to
be
open
and
transparent
in
our
plans
and
approaches
for
essentially
welcoming
people
to
birmingham.
L
So
councillor
cotton's
already
mentioned
into
back
in
2015,
we
made
a
pledge
to
resettle
550,
syrian
refugees
and
since
then,
we've
added
to
that
and
pledge
as
well
to
welcome
110
refugees
of
different
nationalities
and
there's
something
called
the
uk
resettlement
scheme.
L
We
are
also
a
local
authority
in
which
government
places
destitute
asylum
seekers
in
disbursed,
accommodation,
we're
a
local
authority
that
participates
in
the
national
transfer
scheme
and
welcomes
unaccompanied
17
children,
and
a
couple
of
things
have
been
added
to
this
since,
since
the
commitment
itself
was
made,
so
the
eu
settlement
scheme
has
has
been
launched,
so
that's
in
there
as
well.
The
new
hong
kong
british
national
overseas
visa
group
has
also
been
launched,
and,
very
recently
the
afghan
relocation
has
been.
L
Afghan
interpreters
has
also
so
those
are
the
things
that
I'll
pick
up
here.
So
in
terms
of
our
commitment
to
syrian
resettlement,
we
have
now
welcomed
516
refugees
and,
under
that
550
pledge
we
couldn't
reach
550,
because,
unfortunately,
the
last
flight
of
syrian
refugees
due
to
arriving
in
the
city
coincided
with
the
outbreak
of
kovid
back
in
march
2020.
L
So
international
travel
just
got
completely
stopped
and
paused
for
quite
an
extended
period.
In
terms
of
home,
obvious
resettlement
and
by
the
time
things
were
restarted,
government
had
met
their
20
000
national
pledge,
so
it
was
no
longer
possible
for
us
to
welcome
those
final
34
individuals
who
google,
who
are
missing
from
our
550
pledge.
That's
one
of
the
largest
members
of
refugees
that
local
authorities
have
had
welcomed.
L
With
that
scheme,
I
think
they're
second,
only
to
coventry
and
bradford
who
are
both
local
authorities
who
who
started
welcoming
people
on
that
team.
Pretty
much
the
day,
it
was
launched,
they're
very
early
adopters
of
the
scheme
in
terms.
F
L
Kind
of
follow-on
resettlement
pledge,
so
I
mentioned
we
2020,
I
think
cabinet
agreed
that
we
would
welcome
110
refugees
from
different
nationalities
from
but
still
still
as
it
happened,
focusing
on
the
kind
of
middle
east
north
africa
region.
But
the
intention
was
that
it
would
be
a
global
scheme
and
birmingham
city
council
pledged
to
welcome
110
people
on
that
scheme.
Unfortunately,
that
scheme
has
been
really
affected
by
the
ongoing
international
travel
situation
and
arrivals
from
red
countries,
and
we
have
only
been
able
to
welcome
16
people
in.
L
I
think
four,
four
families
on
that
on
that
scheme,
so
it
got
going
shortly.
Well,
it
was
due
to
be
launched
during
the
kind
of
covid
period.
So
it's
been,
it's
been
slow
progress
on
that
scheme
nationally.
L
We
continue
to
support
the
systems
and
providers
working
in
the
city
contracted
by
government
to
support
destitute
asylum
seekers
who
were
dispersed
here
under
sections
95
in
section
4
of
the
immigration
and
asylum
act,
birmingham
at
any
one
time
has
or
hosts
between.
Well,
it
seems
at
the
moment
it
seems
to
be
between
around
1
300
and
1
500
asylum
seekers
in
dispersed
accommodation.
L
I
think
the
latest
midlands,
who
has
requested
that
government
pause
disbursing
new
assignment
or
procuring
new
accommodation
for
asylum
diseases
in
birmingham,
so
that
we
can
use
the
period
to
constructively
work
with
government
to
resolve
some
of
the
issues
that
we
face
on
that
scheme
inhibition.
We
continue
to
to
welcome
children.
L
Both
children
who
spontaneously
arrive
in
the
city
as
an
accountant
decided
to
be
children,
are
referred
to
us
by
the
the
national
mechanism
for
kind
of
fair
distribution,
which
is
called
the
national
transfer
scheme,
and
those
children
are
supported
by
the
children's
trust
as
children
in
care
and
care
leavers
in
terms
of
the
eu
settlement
scheme.
So
this
is
it's
like
a
slightly
different
one
to
fall
into
this
commitment,
because
it's
not
about
people
arriving
in
the
uk.
L
It's
about
ensuring
that
those
who
are
here
are
to
remain
here
and
continue
to
be
able
to
access
their
rights
beyond
brexit
and
beyond.
L
Beyond
the
end
of
the
the
grace
period,
which
is
now
finished,
we've
done
quite
a
lot
of
work
around
this
we've
we've
been
hosting
for
the
last
two
and
a
half
years,
a
working
group
with
keepsaker's
key
stakeholders
in
the
city
and
we've
also
since
october
2020,
been
accessing
grant
funding
from
the
home
office
to
be
able
to
provide
a
little
bit
more
resource
on
this
topic
in
the
city.
L
So
through
that
we
funded
half
a
post
in
within
the
council
for
co-ordination
purposes,
we
defended
some
administration
for
all
those
tracks
so
that
they
can
ensure
that
children
who
are
of
the
national
eu
nationality
are
registered
and
funding
some
bird
sector
immigration
advice
agencies
in
the
city
so
that
they
can
focus
on
outreach
and
engagement
and
management
and
ensuring
that
people
with
complex
needs
can
access
that
in
terms
of
the
eu
settlement
scheme.
L
So
the
national
figures
there's
always
a
land
in
them
and
we
don't
have
any
figures
other
than
what
the
home
of
this
publishes
so
going
to
march.
2021,
1000
sorry
hundred
116
sixty
people
and
have
many
applications
for
the
scheme
in
birmingham
of
those.
A
hundred
and
six
thousand
and
concluded
and
that's
against
our
working
estimate
for
the
eu
migrant
population
in
birmingham
of
ninety
four
thousand.
L
But
I
should
note
that
the
home
of
this
topic
publishes
figures
on
applications
rather
than
accounts
and
if
you're
familiar
with
the
eu
settlement
scheme.
For
some
people,
it
is
a
two-stage
process.
So
there
could
be
some
double
counting
and.
G
L
Have
been
over
six
million
applications,
it's
already
been
referred
to
our
well,
the
uk
government's
announcement
back
in
january
of
the
new
visa
into
the
to
the
uk
for
hong
kong
nationals
who
hold
british
national
overseas
status.
This
is
this
is
a
slightly
well,
it's
a
different.
It's
different
in
many
ways
from
other
schemes.
So
it's
not
a
resettlement
scheme
that
a
local
authority
will
decide
to
welcome
this
many
people
and
will
will
be
kind
of
closely
involved
with
the
welcome
of
those
people.
L
It's
a
it's
a
visa
scheme,
so
anyone
who
is
successful
in
getting
that
visa
can
choose
to
live
in
the
uk
where
they
want
and
how
they
want
in
you
know,
as
as
most
people
who
live
here
are
able
to.
L
We
do
know
that
we
are
expected
to
be
one
of
the
cities
in
the
uk
that
sees
the
biggest
increase
in
its
population
through
this
scheme,
and
that's
largely
because
of
our
existing
chinese
and
hong
kong,
chinese
population
in
the
city
and
the
community
networks
that
that
provides
people
with
familiarity
and
all
those
sorts
of
things
that
generally
kind
of
guide
people's
migration
choices.
L
So
we've
been
doing
quite
a
lot
of
planning
and
preparation
around
these,
the
new
arrivals
that
this
that
this
visa
route
may
bring.
We've
been
preparing
a
welcome
pack
which
will
be
available
on
the
bone
city
council
website
and
we've
been
working
with
the
school's
ambitious
team,
because
I
think
it
seems
to
be
that
for
those
moving
education
and
access
early
access
to
education
is
a
really
kind
of
key
priority.
L
We've
been
working
with
other
stakeholders
as
well
around
starting
to
unblock
some
of
those
longer-term
challenges,
so
particularly
around
housing
and
not
having
credit
history
in
the
uk.
That
just
gives
people
means
that
people
face
barriers
in
terms
of
being
able
to
live
independently
and
I'm
sure,
there's
more.
We
the
we
we're
working
as
well
with
two
kind
of
regional,
well,
one,
national
and
one
regional
body
and
who
are
who
are
imminently:
appointing
regional
kind
of
coordinators,
on
the
hong
kong
being
obesity
route
as
well.
L
So
so
I
expect
that
this
work
will
really
pick
up
kind
of
in
the
next
quarter,
as
as
those
postholders
are
in
place.
I
will
now
just
talk
about
the
efforts
to
support
the
afghan
refugee
crisis,
so
back
in
may
we
were
approached
by
the
government
to
make
a
commitment
to
a
scheme
which
has
actually
been
around
since
2013.
L
The
afghan
interpreters
relocating
students
sometimes
call
it
harac,
which
offers
relocation
and
protection
to
afghan
nationals.
Who've
been
working
with
british
groups
in
afghanistan,
as
interpreters
or
other
employees
and
their
family
members,
so
birmingham
has
welcomed,
or
has
plenty
to
welcome,
80
individuals,
and
the
idea
is
that
those
people
will
arrive
before
the
end
of
september.
L
L
Many
more
are
already
in
the
uk
in
temporary
accommodation
and
I'm
just
waiting
for
their
birmingham
homes
to
become
vacant
already
for
their
occupation,
and
so
we've
matched
more
than
that
for
properties,
and
it's
still
our
expectation
and
hope
that
those
people
will
win
in
their
birthing
homes
by
the
end
of
september.
L
L
So
I
think,
if
we
go
on
to
the
next
slide,
so
this
this
slide
is
quite
another
broad
one
commitments,
six,
seven
and
eight
which
all
get
to
how
we
work
with
our
partners,
how
we
work
with
our
partners
and
stakeholders
that's
into
so
this
is
locally
within
birmingham.
How
we
work,
how
we
work
with
our
statutory,
voluntary
and
community
sector
colleagues
also
regionally
and
nationally,
and
how
we
ensure
that
stakeholders
have
a
voice
in
terms
of
being
able
to
influence
programs
of
work.
L
So
I'll
just
talk
about
some
of
these
forums
and
networks
for
a
little
while,
first
of
all,
we've
got
the
migration
forum,
which
continues
and
has
continued,
despite
digital
meetings
to
grow,
and
we
now
have,
I
think,
over
220
email
addresses
on
that
burning
in
migration.
L
It's
a
network
that
the
council
now
posts
and
chairs
and
it
gives
people
an
opportunity
to
engage
on
a
thematic
or
issue
like
issue
basis
and
understand
what
the
latest
developments
are
to
get
the
right
kind
of
information
to
connect
across
the
sector.
L
Yesterday
we
held
a
meeting
on
housing
and
how
people
can
navigate
in
both
in
social
housing
and
rented
housing
markets,
and
we've
also
previously
had
meetings
on,
for
example,
the
council's
digital
inclusion
work
and
allowed
people
to
kind
of
reflect
on
on
what
those
those
plans
were
at
the
time
that
they
were
still
being
developed
and
have
a
voice
and
an
influence,
some
of
what
we're
doing
to
cancel
them
on
a
broader
basis.
L
That
way,
a
few
projects
have
come
out
of
this
this
forum,
so
two
examples
that
I
just
like
to
give
one
is
a
strategic
needs,
assessment
of
migration,
which
is
was
commissioned
earlier
this
year
and
is
due
to
be
complete
by
january
2022,
and
so
that
that
came
out
of
discussions
that
happened
at
the
birmingham
migration
forum,
around
access
to
data
and
insights
and
intelligence
around
what
our
migrant
population
learning
actually
looks
like
beyond.
Just
the
publicly
available
statistics-
and
the
second
is
something
called
bonds.
L
You
can
see
a
little
screenshot
there,
which
is
called
which
stands
for
the
burning
massive
refugee
and
migration
services,
and
it's
a
website
that
we
monitor
and
it's
it's
essentially
an
online
directory
of
all
all
services
in
birmingham
that
provide
or
have
an
offer
for
the
newly
arrived
communities
in
the
city.
L
F
L
Century
apprenticeship
board
is
something
that
counts,
forgotten,
chairs
and
it's.
This
is
our
more
strategic
stakeholder
partnership
board.
Essentially,
that
is
now,
as
of
2020,
is
very
closely
aligned
to
the
city's
century
policy
statement.
So
the
tool
will
plan
for
this
board
is
thematically
delivered,
as,
as
this
report
has
been.
L
We
also
continue
with
our
working
groups,
for
example,
kind
of
aligned
to
specific
work
programs,
so
that
key
stakeholders,
whether
their
commission
providers
or
other
stakeholders
in
the
city,
can
can
input
and
influence
what
we're
doing
to
council
and
so
that
we
can
work
in
partnership
and
we
yeah.
We
continue
to
play
a
kind
of
an
active
role
in
the
regional
networks
that
are
generally
come
together
under
the
west
midlands.
L
A
C
L
Okay,
so
in
terms
of
awareness
and
access
to
rights
and
services,
there's
lots
in
the
report,
but
I
will
just
focus
on
one
project
to
give
an
example
of
what
this
can
look
like.
So
the
foundation
for
integration
projects
has
been
around
since
early
2020
and
actually
is
a
predecessor
of
previous
projects.
L
It's
18
months
of
investment
by
the
eu
that
provides
move
on
people,
move
on
information
for
newly
granted
asylum
refugees
so
that
they
don't
fall
into
crisis
at
the
point
that
there
are
slowly
home
office
accommodations,
so
it
housing
and
welfare
employment,
language,
community
connections,
all
those
sorts
of
things.
L
It
also
provides
an
information
and
advice
pathway
for
non-eu
migrants
and
really
focuses
on
those
areas
of
advice
where
immigration
is
really
key
in
terms
of
being
able
to
access
other
services.
It
also
offers
training.
The
frontline
staff
incorporates
our
own
berlin
city,
council,
neighborhood
advice
and
information
services,
and
at
the
moment
we
are
commissioning
a
web
portal
to
be
able
to
facilitate
exchange
of
information
through
on
those
topics
and
then
on
to
the
next
slide.
L
So
the
thing
before
is
regarding
focusing
attacking
specific
challenges
with
partners.
So
there
are
two
commitments:
commitments,
four
and
five
which
reflect
on
what
are
really
important
areas
of
work
within
the
kind
of
migration
and
integration
area,
so
those
are
health
and
employment
and
enterprise.
L
And
again,
I
think
here
we've
just
got
two
examples
on
this.
Oh
just
one
example
on
this
slide,
so
this
is
just
a
project
about
just
it's
a
project
that
was
linked
to
the
mike
running
cities
initiative
in
2020,
where
18
community
health
champions
were
trained.
They
all
come
from
different
migrant
backgrounds,
so
different
nationalities,
different
languages
were
represented.
Different
experiences
of
migration
to
the
uk.
L
Some
have
been
here
a
really
long
time
and
some
were
still
in
that
initial
six
month
period
they
received
training
on
basic
and
universal
public
health
messaging,
that
included
things
like
availability
of
services.
How
people
can
register
with
the
gp
the
fact
that
the
gp
is
the
kind
of
front
door
of
the
nhs?
What
people's
rights
and
entitlements
look
like
debunking?
L
Some
of
those
myths
that
lots
of
different
communities
have
about
how
the
health
system
works
in
the
uk,
and
this
was
a
really
successful
project-
a
really
useful
project
to
actually
have
launched
just
before
covid
hit
and
and
formed
a
really
early
part
of
the
community
champions
network
attached
to
the
coding,
19
response
and
were
they
were
well
linked
in
with
voters
council
health
team
as
well.
L
I
will
move
on
to
the
next
slide,
so
the
ultimate
theme
is
taking
pride
from
what
we
stand,
taking
part
in
what
we
stand
for
and
increasing
understanding.
So
again,
two
commitments
that
fall
under
this
commitment
to
one
and
eleven.
Some
of
this
is
around
celebrating
what
we're
doing.
Some
of
this
is
around
ensuring
that
awareness
awareness
is
raised
and
that
people
have
access
to
training
and
use
it.
L
So,
in
terms
of
celebrating
what
we're
doing,
we
work
very
closely
with
the
city
stakeholders
around
refugee
week
every
year,
and
there
are
two
examples
from
greece
effectively
in
the
report.
L
L
So,
for
example,
we've
provided
some
basic
training
for
children
for
social
workers,
adult
social
care
staff,
housing
enabled
students
and
school
submissions,
and
then
the
city's
sanctuary
policy
also
gives
us
a
voice
in
terms
of
being
able
to
work
with
stakeholders
to
escalate
key
issues
that
we
feel
resolving
in
this
area
to
remove
some
of
the
barriers
that
people
face
when
they
settle
here.
So
there's
also
some
examples
of
that
in
the
report
and
then
on
to
the
last
theme
embracing
embedding
and
mainstreaming.
L
So
this
this
is
or
could
could
have
been
by
far
the
biggest
bit
of
the
report.
This
is
essentially
how
we,
as
a
council,
beyond
just
a
refugees
and
migration
team
of
seven
people
in
adult
social
commissioning
how
we
embody
that
message
of
of
welcome,
but
also
of
ensuring
that
people
can
continue
to
access
services
and
thrive
and
live
independently,
regardless
of
their
migration
background.
In
birmingham
so
some
examples
of
how
this
is
done
in
the
report-
very
many
other
examples
across
the
council
of
where
this
is
being
done.
L
It's
just
that
we
couldn't
collate
it
all
for
the
report
and
on
the
next
two
sides.
I
think
there
are.
There
are
two
examples
of
how
this
has
been
done
really
nicely.
So
this
first
example
here
celebrating
sanctuary
project
and
then
the
next
slide
was
about
a
project
in
libraries
where
people
where
staff
have
received
training,
doing
outreach
with
voluntary
sector
groups
that
support
american
genes
and
been
offering
and
welcome
sessions
at
libraries
and
are
now
also
pursuing
becoming
a
librarian
sanctuary.
I
A
Three
next
steps:
firstly,
we're
just
looking
at
addressing
the
gaps
that
we.
A
Certainly,
in
regards
to
joining
a
pathway
towards
employment
and
self-employment,
there's
work
we
want
to
do
in
that
space
and
also
some
work
to
get
better
data,
data
capture
and
intelligence,
typically
around
skills
and
aspirations,
a
lot
of
new
arrivals,
further
progress,
there's
that
we
need
to
make
around
awareness
ready,
raising,
including
some
of
the
stuff
for
our
own
staff
and
then
finally,
we
want
to
enhance
the
existing
statement.
A
So
we
are
rewriting
the
statements
over
the
next
year,
we're
looking
at
some
new
commitments
that
go
in
there
certain
stuff
around
housing
that
we
know
we
need
to
include.
I
think
we
also
need
to
strengthen
the
position
around
those
with
lower
cost
of
public
funds.
It
should
become
a
really
serious.
Well,
it's
always
been
a
serious
issue.
A
I
think
a
very
prominent
issue
as
a
result
of
kobe
and,
of
course,
there's
been
wider
experience
that
we've
had
as
the
pandemic
as
a
result
of
the
fallout
from
afghanistan
that
we
want
to
incorporate
in
that
as
well.
So
I
hope
it's
giving
you
some
of
your
flavor
of
what
we've
been
trying
to
do
in
this
space.
So,
thank
you
very
much.
Thank
you.
B
It's
an
excellent
report
and
an
excellent
presentation.
I
just
wanted
to
pay
tribute.
A
A
You
know
something
that
that's
conflict
into
collaboration,
so
I
I
I.
J
Thanks
very
much
for
that,
I
said
so
nice
because
the
weapons
made
there
to
these
simulators.
I
was
looking
enough
to
meet
them
on
a
couple
of
occasions
and
the
you
sort
of
it
was
an
interesting
day
as
you'd
expect
in
quite
a
mixed
group,
and
they
had
some
challenges
with
nothing
linguistically
with
one
guy
there
who
who
operated
pretty
much
as
the
interpreter
for
the
whole
group.
J
But
as
you
move
through
the
group,
some
their
english
was
kind
of
non-existent,
and
you
know
the
fact
their
emotional
turmoil,
I
think,
like
women
and
families
were
spread
across
europe.
Some
of
them
didn't
even
know
where
they
were
so
they
didn't
even
know
that
it
actually
got
to
to
europe
highly
qualified.
I
think
as
councillor
cotton.
J
Of
course
you
don't
always
leave
with
your
qualification
documentation,
so
you
know
you
arrive
at
a
hospital
saying
fully
qualified
surgeon,
obviously
not
to
give
you
a
scalpel
and
tell
these
things
aren't
easy
for
him.
I
was
just
wondering,
because
I
mean
what
one
of
the
guys
the
guys
I
think
where
he
quickly
got
onto
the
important
language
and
he
going
get
job
as
a
push.
Striker
then
he's
working
for
barclays
bank.
J
I
think-
and
I
think
then
he
moved
on
somewhere
else
again
and
but
I
was
just
wondering
how
much
experience
we
were
taking
from
that
and
actually
what
happened
to
those
individuals,
because
they
have
lost
contact
with
manhood.
L
Yes,
so
I
mean
we've
been
reserving
people
under
that
scheme
since
2015
and
every
family
that
arrives
is
entitled
to
five
years
of
support
for
the
local
party,
and
we
provide
that
in
the
first
year,
through
a
kind
of
accommodation,
orientation
and
early
integration
service,
and
then
we
have
five
commission
services
that
we
call
our
year's
two
to
five
provision.
L
So
it's
grouped
in
that
way
in
recognition
that
integration
journeys
aren't
kind
of
linear
and
lots
of
people
will
want
to
access
different
services
at
different
points.
So
one
of
those
services
does
focus
on
employability
and
I'd
say
of
our
services.
That's
that's!
The
one
that's
been
most
affected
by
the
last
year.
Lots
of
people
who
had
recently
gotten
to
work
at
that
stage
were
faced
with
challenges
on
the
employment
market
as
well
as
lots
of
people
in
the
uk
have
been
those
sorts
of
quite
insecure
appointments.
L
So
I
think
of
the
original
group
that
arrived
because
we
had,
we
had,
I
think,
one
quite
large
arrival
back
in
2015-16
and
then
a
bit
of
a
pause
in
our
assessment
activity
before
the
rest
of
the
cohort
arrived,
and
I
think
that
form
quite
that
group
quite
quickly
formed
a
close
network
and
were
able
to
support
each
other
and
that
actually
gave
us
that
formula
basis
of
one
of
our
other
commissioning
intentions,
but
actually
never
materialized
and
we
provided
it
through
a
different
way,
which
is
to
provide
lovely
community
daily
sessions
for
our
serving
families
in
birmingham.
L
So
recognizing
how
important
it
is
for
people
to
have
a
place
to
come
together
and
share
experiences
and
that
actually
sometimes
finding
that
strength
from
within
your
own
community.
You
can
also
translate
to
how
people
get
to
know
other
parts
of
the
city
and
just
build
that
confidence
and
have
that
shared
experience.
So
it's
been
online
over
the
last
year,
I
think
in
september
or
october.
We
hope
to
hold
our
first
in
phase
community
day,
but
those
those
have
been
happening
on
a
monthly
basis
for
the
last
couple
of
years.
J
L
Large
syrian
community,
in
birmingham
before
our
families
arrived,
and
so
that's
that
was
quite
different
experience
as
well.
H
Thank
you
very
much.
I
mean
that
was
very
impressive
presentation.
I
it's
very
obvious
that
we're
doing
a
lot
to
support
assignment
speakers
and
I'll
work
in
the
tv
sector,
as
you
may
or
may
not
be.
H
Them
and
what
support
they're
entitled
to,
and
also
also
known
as
public
plans
in
the
past,
I've
tried
to
find
out
how
we
find
we
can
support
individuals
who
might
be
in
an
abusive
relationship
who
might
have
known
public
funds
because
they
don't
have
permanent
status
here
and
they
are
dependent
on
their
spouse.
Who
looking
to
to
stay
in
this
country
as
far
as
everywhere.
So
we're
going
to
understand
how
we
support
those
individuals
and
what
their
rights
are
when
they're
in
them.
H
It's
quite
often
what
I've
had
to
do
not
have
to
look
elsewhere
to
try
and
get
them
housed,
accommodation
or
support,
and
especially,
if
they're,
having
a
child,
because
I
know,
if
there's
a
child
involved,
they
then
get
some
entitlements
to
support
the
child,
to
do
a
duty
of
care
for
the
child.
But
I'd
like
to
understand
how
those
individuals
might
be
abusive
relationships
that
might
be
from
the
eu
or
might
be
having
lowering
problems.
L
So
I
can
say
a
little
bit
about
how
we
support
domestic
violence
projects
in
terms
of
our
commission
services
for
the
refugees
that
we
work
with
I'll.
Do
that
first
and
then
I'll
come
to
the
broader
issue
so
of
those
that
we
work
with
directly.
So
so
mainly
refugees
in
the
city
and
domestic
violence
has
come
out
as
as
an
issue.
Quite
a
small
one.
L
I'd
be
saying
that,
but
it's
an
issue
and
it's
a
broader
issue
than
just
the
incidents
of
violence
itself,
as
well
conflated
with
people
compounded
by
the
migration
experience
where
families
go
through
a
lot
of
change
and
the
role
of
the
kind
of
head
of
the
household
changes
and
people
rates
of
integration
are
different
and
just
that
dynamic
within
their
household
can
really
shift.
L
L
So
that's
one
of
the
things
we're
doing
in
that
area
in
terms
of
our
commission
services.
More
broadly,
I
think,
for
the
group
that
you
mentioned
so
family
members
are
visa
holders
in
in
birmingham.
That's
not
the
group
that
we
what
at
least
enlighteningly
work
directly
with.
So
I
think
that
would
be
something
under
the
domestic
abuse
agenda.
L
We
have
worked
closely
with
with
the
teams
working
on
that
commissioning
program
and
especially,
as
you
mentioned,
the
links
around
immigration
advice
and
access
to
that
advice
at
the
right
time,
so
that
people
understand
that
they
can
often
access
status
on
their
own
right,
not
just
dependent
on
an
abusive
partner.
So
some
of
what
we've
been
doing
has
been
ensuring
that
the
trusted
immigration,
advice
providers
or
third
sector
agencies
that
we
work
with
on
migration
issues
are
also
lumped
into
the
kind
of
broader
domestic
abuse
agenda
in
those
countries.
B
A
That
whole
issue
around
that
those
that
those
big
populations
being
moderately
invisible,
overwhelmingly
have
no
cost
public
funds
and
it's
been
very,
very
brutally
exposed
by
the
invite
code.
So
to
say,
justine's
brought
that
figure
to
attention
through
the
vaccination
centers.
We
knew
earlier
on
when
we
were
dealing
with
the
everybody
in
strategy.
A
So
we
certainly
want
to
look
at
how
we
find
ways
of
engaging
in
an
effective,
appropriate
way
with
those
those
individuals
and
looking
at
what
resources
we
have
to
be
able
to
to
address
most
concerns.
But
I
think
there's
also
a
bit
here
around
wider
national
well-being
as
well,
because
I
think
we
really
need
to
fundamentally
think
again
about
the
knowing
the
public
funds
condition
and
what
that
means
again
going
back
to
what
levels
we
have
and
what
leaders
we've
done.
I
Okay,
yeah,
we
just
just
built
around
a
large
portion
of
this-
comes
from
that
period
of
immigration
policy.
When
there
was
no
system
of
checking
people
out
of
the
system
as
they
left,
which
you
know
we
brought
in
well.
Why
don't
we?
I
Why
are
we
worried
about
registering
people
saying,
of
course,
the
reason
why
it
should
be
you
don't
get
understanding
you
don't
have
to
say,
and
there's
are
very
very
I
mean
I'm
aware
through
personal
experience
that
they
almost
certainly
take
very
large
population
of
jamaican
nationals
in
this
city
are
coming
to
that
country
who
came
in
illegally
on
tourist
visas
and
similarly,
I'm
sure
that
applies
to
several
other
nationalities
and
lots
at
all
surprised
by
the
figure.
That's.
I
I
L
On
the
gap
between
applications
and
concluded
that
applications
applications
made
in
a
concluded
application,
I
think
that
the
majority
of
that
will
just
be
processing
time
on
the
emphasis
part
there's
you
can
and
we've
quite
consistently
monitored
that
all
the
way
through
the
statistics
since
they've
been
released
and
the
homework
has
made
vast
improvements
during
the
initial
coded
lockdown
periods,
where
no
woman's
were
interpreting
applications,
but
they
were
able
to
catch
up
with
the
backlog
that
they
had
on
system.
L
So
that
was
where
the
gap
was
the
lowest
and
since
then
it's
just
it's
just
widened
even
more,
and
especially
as
we've
been
getting
closer
to
that
june.
30Th
deadline,
which
was
for
many
people,
a
really
important
deadline
and
17
applications
at
uss.
So.
L
It
will
just
be
a
processing
gap
on
the
moment.
Some
people
are
likely
to
get
an
outcome
we
do
we
do.
We
do
hear
that
some
people
don't
get
this
data's
granted
in
the
way
that
either
they
apply
for
if
they're
applied,
for
and
full
settled
status
unsettled,
or
that
an
application
is
refused
on
the
basis
of
some
complicated
immigration
and
like
a
document
or
a
proof
of
residence
over
a
period
so
that.
L
L
There
was
a
second
part
to
a
question
which
was
just
about
the
size
of
the
eu
migrant
population
in
birmingham.
I
think
so.
The
figure
of
94
000
is
a
guiding
ticker,
but
it
what
it
doesn't
include
is
family
members
of
eu
nationals
who
are
eligible
for
the
eu
settlement
scheme,
but
wouldn't
fall
within
that
94
000,
so
there's
always
a
ninety
four
thousand
plus
in
our
minds
in
terms
of
the
working
estimate.
L
L
Yeah
to
third
country
nationals,
so,
for
example,
it
could
be
a
dutch
citizen,
who's,
an
eu
migrant
in
the
uk,
but
has
a
somali
wife
so
so
that
that
person
has
a
smiley
face,
but
it
doesn't
come
up,
but
their
their
right
to
reside
in
the
uk
is
dependent
on
their
their
family
member.
Their
husbands.
K
K
A
Firstly,
in
terms
of
the
the
quality
of
accommodation
and
support,
and
we've
made
repeated
representations,
both
officers
and
political
level
around
that,
I
think
it's
fair
limited
impact,
but
I'm
not
sure
how
receptive
some
of
the
years
have
been
to
some
of
the
things
we've
been
trying
to
put
across,
and
we
certainly
do
that.
Kobe's
lockdowns
have
real
concerns
about
how
some
of
these
places
work
with
genuine
code
in
compliance
and
public
health
are
very
closely
involved
in.
A
There's
been
another
issue
which
has
been
around
the
extent
to
which
we've
been
subject
to
any
meaningful
engagement
through
consultation
around
the
standing
of
so-called
contingency
accommodation.
So
at
the
moment
we
have
two
standing
initial
accommodation
facilities
within
birmingham,
and
then
there
is
the
dispersed
accommodation
that
the
bethlehem
inverted
on
top
of
that.
A
But
what
we've
then
seen
because
of
the
pressures
that
have
been
rising
in
the
system
during
the
hotdown,
in
particular,
circo,
essentially
standing
up
hotel
accommodation,
a
very
short
notice
as
contingency
our
concern
about
that
two-fold
one
which
has
not
been
properly
engaged
with
advice
and
literally
it's
kind
of
a
phone
call
into
the
same
by
the
way
we're
doing
this
sometimes
hours
notice,
which
is
clearly
not
acceptable
because
there's
a
whole
set
of
other
things.
A
We
want
to
do
to
provide
support
to
people
and
also
considering
the
wider
impact
of
the
decision,
like
that
very,
very
critical
around
that-
and
this
is
not
something
that's
just
because
of
birmingham.
C
A
Contingency,
his
previous
experiences
show
that
such
short-term
contingency
frequently
behaved.
We've
had
situations
in
this
city
where
people
have
been
put
into
contingency
accommodation,
hotels
was
supposed
to
be
a
matter
of
weeks
at
most
and
we
are
seeing
them
still
there.
Several
months
later
and
there's
been
many
robust
conversations
and
challenges
around
that
as
well.
So
we
continue
to
to
make
those
representations
and
challenge
over
the
quality
of
support.
A
That's
provided
and
also
the
the
the
system
as
it
works
at
the
moment,
and
I
think
it'll
be
more
to
come
on
that
as
we
work
with
our
partners
across
the
region.
The
other
thing
that
we've
been
saying
to
development.
C
A
You
know,
we've
been
being
happy
to
be
an
active
participant
in
dispersal
speed.
You
see
this
table
to
our
role
as
a
city
of
sanctuary,
but
there
are
other
parts
of
the
country
that
are
not
stepped
up
in
the
same
way,
and
this
is
a
national
responsibility.
I
think
it's
incumbent
on
government
to
work
with
those
other
authorities
that
haven't
stepped
forward.
A
Again,
the
need
to
change
those
broader
national
policies.
We
passed
that
resolution.
I
think,
some
two
years
ago
around
supporting
the
bank
campaign
and
ending
the
situation
where
sovereignty
were
waiting,
sometimes
years
for
a
decision
completely
economically
excluded
and
labor
to
work
and
have
to
subsist
on
5.66
a
day.
So
again
we
need
that
kind
of
policy
changes
as
well.
K
A
lot
of
people
are
going
to
need
a
lot
of
support
if
we
think
about
citizens
coming
in,
in
a
sense
of
that
english
language
competence
is
particularly
interesting
in
being
part
of
the
community
and
being
able
to
work
in
what
is
legal
when
they
leave
and
work.
So
what
other
perspectives
is
future
funding
about
we're
going
to
see
an
expansion
in
the
life
of
what's
happening?.
C
A
L
Yeah,
I
I
just
make
a
comment
that
in
this
area's
work
that
do
decrease,
but
they
also
just
change
so
well.
Well,
a
funding
strip,
one
funding
stream
may
stop.
L
There
may
be
funding
that
materializes
in
different
ways,
so
recognizing
that
going
back,
I
think
a
year
or
so
we
have
actually
used
some
of
the
money
that
we
we
receive
as
a
local
authority
for
resettling
the
syrian
refugee
code
to
commission
our
own
birmingham,
adult
education
services,
to
provide
something
called
the
esol
hub,
which
is
a
project
that
started
in
april
this
year
and
will
run
for
three
years.
L
So
that's
that's
quite
a
large
investment
that
we've
made
using
a
chunk
of
the
resettlement
money
and
the
idea
is
that
it
will,
of
course,
be
a
service
that
can
be
accessed
by
our
set
of
refugees,
but
also
support
the
welcoming
and
environment
and
environment
in
birmingham.
More
broadly.
So
that's
it's
going
to
be.
L
I
think
birmingham
about
adult
education
asian
education
services
have
already
commissioned
a
website
to
their,
so
there
will
be
an
online
esl
hub
and
it
will
also
include
various
pathways
from
right
from
informal
community-based
e-cell
provision.
Non-Edited
through
to
accredited
formal,
including
things
like
the
ielts
test,
which,
and
you
give
the
people
to
go
into
higher
education-
some
nhs
employment
pathways.
So
that's
that's
one
of
the
ways
that
it
will
provide
a
kind
of
holistic
service
for
yourself
in
the
city.
L
It's
a
it's
a
three-year
project
because
it
needs
to
be
it's
there's
a
lot
going
on
in
the
city
in
terms
of
b-cell,
but
but
something
that
really
coordinates
it
and
brings
it
all
together
will
take
three
years
and
take
it.
Nice.
K
Hello,
someone-
I
know
I'm
already
talking
to
president
but
just
on
the
on
the
eastern
children,
because
I
think
is
there
anything
specifically
targeted
or
anything
someone
that's
going
to
go
to
school,
to
support
language
and
acquisition
for
children.
So
I
think
there's
assumption
that
children
will
actually
pick
up
the
word
which
are
actually
against
succeeding
the
school
system.
They
need
to
know.
L
It
varies
per
scheme,
so,
on
the
refugee
resettlement
schemes,
schools
are
entitled
to
receive
a
certain
level
of
funding
per
channel
depending
on
their
age
that
goes
to
their
school
and
we
work
through
us.
So
in
my
team
we
work
with
the
schools
to
understand
how
they
can
better
use
that
funding
to
support
children
in
their
schools.
Sometimes
it
ranges
from
things
like
school,
uniform
to
to
having
a
dedicated
member
of
staff
in
the
room
to
support
that
child.
L
We
work.
We
are
working
with
other
parts
of
the
council
that
have
responsive
responsibility
for
english
as
an
additional
number
of
principles,
and
I
know
that
there
is
a
training
offer
that
is
available
and
we
connect
schools
to
that
effort
as
well
on
the
syrian
federal
interest
resettlement
program.
One
of
the
grants
that
we've
made
over
the
last
couple
of
years
is
to
a
company.
That's
developed,
an
english
app
to
to
use
in
the
classroom
and
schools.
I
Whose
children,
parents
and
partners
are
actually
out
there
really
really
worried
on
what's
happening.
What
sort
of
information
can
we
pass
on?
I
know
at
the
moment
I'm
referring
to
a
lot
of
mps
who's
helping
out.
You
know
the
workers,
but
is
there
any
any
guidelines?
What
we
can
where
we
can
direct
them
other
than
the
local
mps,
and
just
just
touching
on
the
the
esol
we've
got
a
number
of
organizations
within
the
city
who
run
east
of
classes-
and
you
know
dolphin
center
in
environment-
is
a
classic
example.
I
Where
you
know
people
join
as
their
english
not
be
in
their
first
language,
virtually
no
english
whatsoever
and
I've
gone
there.
12
months
later,
18
months
later,
they're.
L
L
And
then,
finally,
on
your
e-cell
point,
part
of
what
the
e-store
hub
will
do
is
map
all
those
different
types
of
provision
in
the
city
as
well.
So
it's
not
about
just
replacing
something
like
that.
That
is
working
well
within
the
environment.
It's
all
it's
just
about
creating
the
links
between
that,
so
that
people
can
supplement
their
learning.
In
other
words,.
A
Okay,
thank
you,
one
of
the
things
that
often
strikes
me
as
having
represented
an
inner
city
ward
for
nearly
well
over
30
years.
If
I
was
to
go
through
my
advice,
bureau
case
records
I
could
probably,
but
if
I,
if
I
had
had
my
memory
erased,
I
would
know
where
the
major
conflicts
of
the
world
or
major
issues
for
the
world
are
because
I
will
know
from
which
part
of
the
world
people
are
coming
and
looking
for
help.
So
it's
the
point
I'm
making
is
that
this
isn't.
A
A
B
How
we
would
manage
to
to
feel
that
obvious.
A
Expertise
and
experience
that
you
have
for
a
period
of
time
for
many
years,
so
thank
you
to
you
and
your
team
and
you're
doing
absolutely
fantastic
work.
Thank
you
very
much.
A
A
I
don't
know
whether
you
you've
all
been
sent
the
yeah.
No,
the
cumulative.
B
A
H
A
So,
in
terms
of
I'm
glad
the
spiritually
chairs
meeting
in
the
near
future,
where
we
can
pick
up
on
that,
but
also
the
the
the
everybody
who's
provoking
interest
in
scripture.
A
A
Yet,
but
as
soon
as
I
get
to
here,
we
will
make
sure
everybody
else
gets
to
here,
but
it
is
important
that
we
we
replace
emma
both
on
a
long
term
basis,
because
it's
yeah
it's
going
to
be
very,
very
difficult.
C
J
A
Yeah:
okay:
request
for
calling
okay
other
urgent
business
authority
to
actually
thank
you
very
much
I'll
see
you
all
on
the
24th.