►
Description
On this episode of CityTalk, John interviews Justin Cooper from the Department of Innovation & Performance and Hillary Roman from the Department of City Planning.
A
A
Welcome
to
city
talk
where
we
try
to
figure
out
the
answer
to
the
question:
what
do
these
people,
who
walk
in
and
out
of
the
city
county
building,
do
all
day?
There's
a
guy
named
justin
cooper.
He
works
for
the
department
of
innovation
and
performance,
we'll
ask
him.
Justin
welcome
to
city
talk,
hey
thanks
for
having.
B
B
Yes,
I'm
a
graphic
designer.
I
do
graphics
for
prints
some
images
for
web
and
anything
else
that
the
city
might
need.
A
B
Yeah
so
there's
a
lot
of
different
pages
and
links
that
you
get
when
you
first
get
hired
to
the
city,
and
I
came
up
with
a
solution
to
organize
that
make
it
a
little
easier
to
use.
For
you
know
the
new
hires,
oh
really,.
B
Just
basically
just
a
excel
spreadsheet
of
links
and
I
went
through
and
color
coded
it
did
some
icons
separated
into
different
categories,
and
you
know
made
it
an
interactive
pdf
that
people
could
use
and
have
they
been
using
it
already
yeah
it's
it's
still
in
the
review
process,
but
it
should
go
out
here
soon.
A
B
A
B
Yeah
yeah,
I
started
going
to
to
college
for
correct
communications,
and
then
I've
worked
my
way
around
to
some
advertising
companies
and
some
small
businesses
that
need
marketing
and
graphic
communications.
How
would.
B
A
B
Yes,
I
wasn't
really
sure
what
to
expect.
I
don't
think
I
had
any
expectations
coming
in.
I
just
think
that
you
know
working
with
different
departments
is
great,
and
you
know
my
the
people
I
direct
to
my
bosses.
They've
they've
been
great
at
showing
me
the
ropes,
and
you
know
just
getting
me
started
awesome.
B
I'm
from
fawn
bell:
it's
up
north
past
cranberry,
it's
about
an
hour
from
pittsburgh.
B
Yeah
definitely
yeah
it's
no
one's
ever
heard
of
it.
We
always
say
there's
more
cows
than
people
up
in
front
bell.
So
but.
A
Well,
was
it,
was
it
a
charming
rural
existence,
quiet
growing,
up,
yeah.
B
Yeah,
it
was
great.
A
lot
of
people
are
surprised
by
that
because
you
know
I
live
in
the
city
now,
but
yeah,
you
know
driving
tractors
and
you
know
going
going
on
back
roads
and
stuff.
That
was
that
was
how
I
grew
up
and.
A
B
No,
I
I
definitely
I
was
always
interested
in
art.
I
was
drawn
as
even
as
a
kid
and
once
I
took
my
first
graphic
design
class
in
ninth
grade
in
high
school.
I
I
definitely
knew
that
this
was
for
me
just
the
the
blend
of
drawing
and
colors
and
design.
It
definitely
stood
out
to
me
it's
something
I
wanted
to
do.
B
Yeah
yeah,
I
was
super
lucky
like
I
said
I
had
a
great
graphic
design
teacher
and
he
really
inspired
me
to
to
pursue
that
further.
C
B
I
went
there
and
got
a
degree
and
started
my
career
as
a
graphic
designer.
A
And
that
was
off
to
the
private
sector,
so
I
know
you're
married.
How
are
you,
how
have
you
and
your
wife
been
with
covet.
B
Pretty
good,
you
know,
we've
you
know
trying
to
stay
safe
and
you
know
wear
a
mask
as
much
as
possible.
We
were
both
working
from
home
and
beginning,
and
that
was
yeah
is
great.
Both
busy
on
phone
calls
telecommunicating.
All
those
things.
Do
you
never
get
other.
A
Awesome-
and
I
know
during
our
previous
conversation
when
we
were
off
the
air
you
mentioned
me,
you'd
like
to
travel
and
you
guys
honeymooned
in
iceland,
yeah.
B
Yeah
we
went
to,
we
went
to
reykjavik
iceland,
it
was
a
little
wild,
but
you
know
is
beautiful
country
I've
never
been
before
and
I
definitely
recommend
it's
everyone.
The
waterfalls,
just
you
know
the
town,
it's
beautiful,
the
beauty
of
the
landscape.
B
Oh
yeah.
Definitely
there's
like
seven
different
waterfalls
to
see
and
there's
hot
springs,
it's
great
and
where
else
have
you
traveled
a
couple
years
ago
we
took
a
trip
to
paris,
france.
We
were
there
for
about
a
week
and
yeah.
We
just
love,
exploring
seeing
the
seeing
the
sights
and
taking
everything.
B
Yeah
yeah,
I
definitely
could
have
spent
more
time.
There
definitely
ate
a
lot
of
chocolate.
Croissants
and
you
know
just
loved.
You
know
walking
around
the
the
back
streets
so.
A
Paris
and
reykjavik,
what
what's
on
the
hit
parade
in
the
future.
B
So
I
think
we're
going
to
to
london
soon.
That
should
be
fun.
I've
never
been
there
before,
but
I'm
looking
forward
to
it.
A
Awesome
all
right,
and
so
do
you
have
any
hobbies.
B
Yeah,
I'm
I
love
old,
japanese
cars.
I
have
a
nissan
and
a
mazda,
you
know
I
I
work
on
them.
I
tinker
with
them
and
you
know
even
sometimes
they
get
to
see
the
track.
So
that's
pretty
fun
a
mazda
miata
yeah
yeah.
I
have
a
mazda
miata
and
a
nissan
240sx.
A
B
My
dad's,
like
the
most
handy
person,
I
know,
he's
great
at
it,
so
I
you
know
just
got
to
work
alongside
him.
Growing
up
doing
breaks
oil
changes
that
sort
of
shade
cherry
mechanic,
and
once
I
bought
a
house,
it
has
a
has
a
garage
with
it
lucky
enough
to
have
one.
So
I
just
you
know
just
watch
youtube
videos
and
figure
it
out
all
the
way,
but
it's
been
great.
B
B
Yeah
so
my
my
brother-in-law
had
a
exhaust
like
a
exhaust
tang
like
a
rattle,
and
it
ended
up
being
a
heat
shield
that
I
I
removed
just
because
it
was
loose.
So
I
fixed
it
right
up.
A
So,
do
you
have
to
fix
everybody's
car
all
the
families
and
how
time
consuming
is
that.
B
A
And
your
job
for
the
city
is
part-time
and
you
don't
have
to
end
it
if
you
don't
want
to,
but
you
have
other
part-time
jobs
as
well
correct.
B
Yes,
so
I
I
do
freelance
scratch
design
on
the
side
and
yeah,
but
you
know
when
I'm
here
at
the
city,
I'm
totally
really
focused
and
excited
to
be
here
is.
B
I
guess
a
little
of
both
yeah.
I
I
definitely
like.
I
definitely
like
working
on
different
projects
so
being
here
and
then
having
my
own
freelance
clients
definitely
helps
me.
You
know
get
to
a
lot
of
different
projects.
B
Yeah,
so
about
10
10
weekends
a
month.
I
I
second
shoot
for
a
company
in
pittsburgh
and
yeah
saturdays
you'll.
You'll,
see
me
with
some
cameras
at
local
wedding
events.
A
B
It
it
can
be
stressful,
depending
on
the
schedule
yeah.
You
only
have
a
couple
couple
seconds,
sometimes
to
get
the
get
the
shot,
but
I
I
like
it.
It's
it's
another
way
to
be
creative
and
you
get
to
interact
with
people
for
all
day.
Essentially
so
I
I
enjoy
that
so.
B
Yeah,
so
we're
with
them
for
in
time
until
they
get
ready
until
you
know
the
last,
the
last
dance,
the
send-off.
So
it's
pretty
long
days,
but
I
I
like
it.
A
B
Yeah
yeah,
sometimes
after
certain
reception,
songs,
yeah,
it's
just
like
all
right,
like
I'm
deaf,
I'm
tired,
like
let's
wrap
this
up,
but
no
they're,
they're,
pretty
fun
everyone's
in
a
good
mood.
Everyone's
happy,
it's
nice
to
see
people
that
you
know
are
in
love
on
their
best
days,
so
it's
people.
B
I
see
djs,
but
it
is
fun
recently
there
was
a
band
that
did
all
90
salts.
They
did
all
90s
covers,
so
I
I
yeah
I
enjoyed
that.
Definitely.
A
I'm
a
fellow
north
sider
myself.
In
fact,
I'm
speaking
to
you
from
my
north
side
apartment
as
we
speak.
How
did
you
choose
the
north
side.
B
Yes,
so
we
we
looked
at
a
couple,
different
houses-
and
you
know
it's
just
a
great
great
neighborhood,
I'm
in
marshall
shadeland,
which
is
right
up
the
hill
from
manchester-
and
you
know
it
was
close
to
everything.
Is
you
know
the
size
house
that
we
wanted?
So
we
we
landed
there.
A
Good
for
you,
you
have
any
well
you!
You
told
me
that
these
are
among
your
hobbies,
as
fixing
with
cars.
Any
other
hobbies.
B
B
A
And
would
you
recommend
a
career
in
government
service.
B
Yeah,
definitely,
I
think
anytime,
you
can,
you
know,
get
involved
if
it's
volunteering,
part-time
or
full-time
in
the
city.
You
should
definitely
take
advantage
of
that.
A
Well,
justin
continued
success,
you're
working
in
a
variety
of
fields
and
it
sounds
like
you're
busy.
All
the
time.
B
Yeah
busy,
I
you
know
it
keeps
me
out
of
trouble
as
they
say
so
I'm
happy
to
be
here
and
yeah.
A
A
Welcome
back
to
city
talk,
say
hello
to
hillary
roman,
whose
job
it
is
to
enforce
the
americans
with
disabilities
act.
Hillary
welcome
to
city
talk.
A
So
that
is
quite
a
responsibility.
Could
you
remind
us
of
some
of
the
history
of
the
landmark
station
and
then
tell
us
how
you
got
involved.
C
Yeah,
absolutely
so,
the
americans,
with
disabilities
act
was
signed
into
law
in
1990
and
it
kind
of
just
expounded
upon
a
bunch
of
civil
rights
laws
that
we
already
had
in
place.
C
But
it
was
the
one
law
that
really
set
out
that
this
was
specifically
to
protect
people
with
disabilities,
and
so
it's
really
important,
really
a
huge
landmark
and
also
you
know,
kind
of
shocking,
sometimes
that
that
happened
in
1990.
You
know
that
really
wasn't
that
long
ago.
So
it's
an
important
law
and
I'm
it's
my
privilege
to
be
able
to
coordinate
the
americans
with
disabilities
act
within
the
city
and
just
tiny
correction.
I
can't
actually
enforce
it.
I
am
a
coordinator,
so
it's
really
more
about
grease
than
the
wheels.
A
All
right,
I
stand
corrected
and
I'm
glad
you
made
that
correction.
So
how
do
you
go
about
helping
others
to
enforce
it
or
seeing
to
it
that
compromises
are
made
so
that
things
are
copacetic.
C
Yeah
100
charm.
No,
I
have
to
it's
really
about
relationships
and
having
good
relationships
with
people
in
the
community
and
also
good
relationships
with
people
internally
in
the
city,
because
what
I'm
tasked
with
doing-
and
this
is
commonly
misunderstood,
but
I
I'm
not
really
able
to
kind
of
work
outside
of
the
city-
I'm
mostly
I'm
mostly
here-
to
enforce
title
ii,
not
enforce
but
coordinate
title
ii
and
make
sure
that
all
of
our
services,
programs
and
activities
are
accessible
for
people
with
disabilities.
C
So
a
lot
of
times,
people
will
contact
me
and
say
you
know,
x,
shop
or
x.
You
know,
movie,
theater
doesn't
have
a
ramp
or
doesn't
have
this
or
that
and
I
will
work
with
them
and
kind
of
help
them
to
get
to
where
they
need
to
be,
but
that's
kind
of
outside
of
my
jurisdiction.
So
I
really
have
to
work
internally
in
the
city
and
make
sure
that
I
know
who
to
call
when,
when
we
need
some
help
on
the
inside.
A
Are
there
people
who
are
not
necessarily
horrible
scoff
laws,
but
they
literally
just
didn't
know
that
they
had
to
bring
things
up
to
code.
C
Yeah
yeah,
so
a
lot
of
the
problems
are
really
due
to
you
know,
ignorance
or
just
maybe
not
having
the
proper
information,
and
so
you
know
the
city
tries
to
work
with
folks.
You
know
external
folks
to
kind
of
help,
bring
them
up
to
the
correct
code
in
terms
of
internally
a
lot
of
times.
It's
things
that
are
a
little
bit
more
gray
area,
you
know,
is
it
actually
against
the
law?
C
A
So
how
did
you
get
involved
with
this
rather
complex
state
of
affairs,
but
very
necessary,
but
I
assume
it's
no
day
at
the
beach.
C
Yeah,
well
I
mean
it,
isn't
it
isn't?
You
know
it's
very
rewarding,
but
I
got
involved
with
it
because
I
have
always
worked
in
equity,
so
I
had
a
background
in
gender
studies
and
sexuality,
and
you
know
women's
equity,
and
so
that's
always
been
really
really
important
to
me.
I
went
to
law
school
and
then
dropped
out
because
I
really
didn't
want
to
practice
law,
but
I
loved
policy.
C
So
I
went
to
the
graduate
school
of
public
and
international
affairs
at
pitt
and
I
got
my
masters
in
public
policy
and
was
lucky
enough
to
be
able
to
apply
for
and
get
this
job,
and
it
was
right
in
my
wheelhouse
because
it's
equity
and
I
do
have
a
background
in
disability-
work
a
little
bit
through
my
mom,
who
has
worked
in
the
city
of
pittsburgh
for
decades
and
decades
with
blind
and
low
vision
folks.
So
it
was
kind
of
something
I
was
already
pretty
comfortable
with
and
kind
of
knew.
Some
people.
C
Yeah
yeah,
she
really,
she
really
wasn't-
is
she's
still
working
and
she
she
works
with
kids
who
have
damage
to
their
vision
because
of
damage
to
their
brain,
not
their
eyes,
and
so
I
grew
up
kind
of
you
know
with
other
children
with
disabilities
and
I'm
pretty
comfortable
in
that
world.
C
We
can
always
do
better.
We
can
always
do
better,
and
you
know
I
always
say
this
and
it's
a
cliche,
but
it's
never
been
more
true,
probably
for
any
position
that
I
have
ever
found
or
worked
in
and
I've
had
many
jobs.
What
I
do
is
you
know
an
inch
deep
and
a
mile
wide,
so
I
have
to
make
sure
that
we
are
compliant
in
our.
You
know:
communications,
our
technology,
our
transportation.
C
You
know
our
city
planning
our
codes,
our
policing.
You
know
every
department
that
we
have
has
to
meet
the
ada,
and
so
it's
definitely
it's
it's
a
huge
challenge
and
new
things
are
always
arising,
but
it
keeps
me
on
my
toes,
and
so
I
really
do
like
that.
A
So
what
specific
department
do
you
actually
work
for
in
the
city.
C
I'm
in
the
department
of
city
planning,
which
is
not
intuitive
necessarily,
but
you
know
we
do
find
ada
coordinators
in
lots
of
places
they're
most
often
found
in
like
mayor's
offices
and
such.
But
you
know
you
will
kind
of
find
them
all
over
the
place
because
they
do
have
to
work
so
inter-departmentally
that
sometimes
they'll
just
put
them
somewhere
with
the
understanding
that
you
know
this
is
the
person
you
need
to
reach
out
to
no
matter
what
department
you're
in.
A
And
what
kinds
of
things
do
you
work
on
other
than
wheelchair
ramps,
for
example,.
C
So
many
things,
so
I
would
say
the
thing
that's
taken
up,
probably
the
most
of
my
capacity
and
it's
starting
to
sort
of
die
down.
Now
that
we're
you
know,
we've
kind
of
got
our
operations
together,
but
after
the
pandemic
hit
all
of
our
meetings,
which
were
formerly
mostly
in
person
right,
so
so.
C
The
way
that
the
ada
coordinator
would
interact
with
with
that
type
of
operation
would
be
if
somebody
reached
out,
because
they
were
deaf
or
hard
of
hearing
needed,
an
asl
interpreter,
an
american
sign
language
interpreter,
and
I
would
make
sure
that
we
ordered
one
and
had
them
there
if
they
reached
out
as
an
accommodation
right,
because
you
don't
need
to
have
one
if
it's
a
10
person
meeting
and
no
one
there
needs
an
interpreter.
So
now,
because
all
of
our
you
know
board
commission
mayor's
office.
You
know
all
of
these
meetings
are
online.
C
They
need
to
be
accessible
in
the
moment
and
for
posterity
right
because
they're
going
to
be
on
youtube,
they're
going
to
be,
you
know,
available
to
people
forever,
and
so
they
need
to
be
accessible.
You
know
from
the
get
so
we've
had
to
have
interpreters,
you
know
in
every
single
meeting,
so
that's
a
big
change
in
operations
and
things
like
making
sure
that
our
communications
are
accessible
emergency
communications,
which
we
couldn't
have
really
foreseen.
C
When
I
started
in
2019
we're
going
to
be
such
a
big
deal,
I
have
to
make
sure
that
we
have
our
asl
interpreters
there,
and
so
you
know
it's.
It's
definitely
been
something
that
has
taken
up
like,
I
said
kind
of
a
lot
of
my
capacity
and
kind
of
thinking
about
how
we
can
maintain.
You
know
inclusion
and
compliance
in
all
of
our
communications.
So
it's
way
more
than
just
ramps
and
also
domi.
I
work
with
domi
a
lot
because
transportation,
you
know.
C
Department
of
mobility
and
infrastructure,
yeah
yeah,
so
I
end
up.
I
work
with
them
a
lot,
because
transportation
issues
are
obviously
something
that
affect
our
disability
communities.
A
lot.
A
Are
some
buildings
so
old
and
poorly
set
up
that
that
argument
can
be
made
that
they
can't
transition?
And
so
they
don't
have
to.
I
ask
that,
because
I
know
of
a
club
with
an
upstairs
and
a
downstairs
steep
stairs
going
up
to
the
upstairs
and
I
don't
think
there's
an
elevator
or
a
ramp
anywhere.
Yet
they
seem
to
be
legal
and
they've
been
operating
for
a
long
time.
C
Yeah,
so
there's
no
there's
a
there's,
a
common
misconception
that
you
can
be
that
there's
a
grandfather
clause
and
that
you
know,
if
you're
an
older
building,
then
you
know
1990
when
the
ada
was
signed
into
law
that
you're
protected
under
this
grandfather
clause.
That's
not
the
case.
So
what
happens
is
any
new
buildings,
as
you're
kind
of
you
know,
applying
any
new
buildings
have
to
immediately
be
accessible
but
older
buildings
whenever
they
undergo
any
kind
of
alteration
they
have
to
be
brought
into
compliance.
C
They
need
to
dedicate
20
of
the
money
that
they're
spending
into
bringing
their
buildings
into
compliance,
and
so
that's
kind
of
how
that
works.
It's
sort
of
a
piece
by
piece,
negotiation,
more
or
less.
A
Gotcha,
and
so
are
you?
Are
people
constantly
reporting
things
that
they
think
are
violations.
C
Yes,
so
I
do
have
access
to
the
311
system,
and
so
you
can
put
requests
in
under
the
ada.
They
usually
get
rerouted
other
places
like
blocked,
sidewalks
or
something
else,
but
yeah.
There
are
many
times
that
people
will
report
non-compliance
to
me,
like
I
said,
of
kind
of
title
three,
which
is
businesses
and
public
private
entities.
C
When
I
say
public,
I
mean
places
of
public
accommodation,
not
public
as
in
public
services
and
so
like.
I
said
I'll
sort
of
try
to
work
with
them
and
let
just
letting
them
know
that
again,
I
can't
enforce
it
because
you
know
I
don't
have
any
legal
jurisdiction
to
do
that,
but
yeah
I
people
kind
of
reach
out
to
me,
for
you
know
everything
under
the
my
my
boss
is
doing
this
or
my
you
know,
family
member
is
doing
that
and
so
yeah
we
get.
C
C
Where
are
you
from
originally
I'm
from
pittsburgh?
I'm
a
pittsburgh
girl.
C
I
will
say
that
I'm
from
the
north
hills,
so
I
went
to
mars
high
school,
which
is
like
might
as
well
be
ohio,
feel
so
far
away,
but
I
have
lived
in
the
city
since
I
was
18.,
so
I
won't
give
away
my
age,
but
I
have
been
here
for
decades,
so
I
have
lived
in
the
city
since
I
was
a
teenager,
so
I
think
I
can
claim
it
as
my
own,
and
you
know
pittsburgh
region
I'm
against,
are
you
know
proud
of
it?
So
all.
C
I
live
in
hazelwood.
I
used
to
live
in
the
upper
east
end
for
a
long
long
time
and
I
bought
a
house
in
hazelwood
and
just
fell
in
love
with
it.
So
it's
really
great
to
live
right
next
to
the
river.
A
Oh,
I
was
gonna
say,
what's
what's
cool
about
hazelwood
but
you
just
said:
yeah.
C
Yeah,
it's
great,
I
live
super
close
to
the
river
and
the
trail
system
which
I
didn't
have
as
great
of
access
to
when
I
lived
in
friendship,
is
just
amazing
like
just
been
biking
all
over
the
place
and
yeah.
C
I
do
yeah
I
have.
I
have
this
electric
bicycle,
it's
one
of
the
cheaper
models,
but
I
am
obsessed
with
it.
It's
super
super
fun
because,
obviously,
over
here
in
hazelhut
in
hazelwood,
we
have
like
eight
percent
nine
percent
slopes.
So
you
know
on
a
normal
bike,
there's
absolutely
no
way
that
I
could
ride
up
that
even
on
my
best
day,
and
so
it's
great
because
it's
a
pedal,
assisted
bike,
and
I
can
just
zip
right
up.
It's
pretty
amazing.
C
I
would
you
know
I
mean
I
don't
think
it's
for
everybody,
but
for
me
it's
really
rewarding.
Like
I
said,
I've
worked
many
different
jobs,
but
for
me
it's
the
most
rewarding
kind
of
work
that
you
can
do,
especially
when
you're
doing
equity
work.
It's
it's
just
it's
something
that
makes
you
feel
really
fulfilled
and
happy
when
you
can
help
somebody
out.
C
My
goodness,
I
did
psychological
research
for
many
years.
I
bartended
for
four
years
at
a
brewery.
While
I
was
in
graduate
school,
I
was
a
camp
counselor
I
mean
I
went
to
school
like
four
times
so
like
way,
overly
educated.
I
have
a
really
interesting
background,
but
it
kind
of
everything
that
I've
done
has
sort
of
ended
up,
helping
me
in
this
job.
So
it's
somehow
all
cosmically
sort
of
worked
out.
C
So
I
worked
at
under
the
school
of
pharmacy.
I
worked
at
a
place
called
cedar,
the
center
for
education
and
drug
abuse
research,
and
so
we
would
have
subjects
come
in
from
all
over
pittsburgh
and
we
followed
them
from
10
to
30
and
just
tracked
their
progress,
their
progress
on
all
kinds
of
issues.
You
know,
substance
abuse,
you
know
mental
health
issues,
all
kinds
of
issues,
and
so
it
was
really
really
interesting
work
and
that's
definitely
another
thing.
That's
helped
me
in
my
job
right
now.
C
There
were
they
were,
so
it
was
boys
and
girls
club,
so
they
actually
came
in
from
the
city,
and
it
was
great
because
it
was
sort
of
you
know.
It
was
a
different
group
of
people
from
you
know
the
people
that
I
went
to
high
school
with
and
people
who
had
a
whole
different.
You
know
range
of
experiences
and
I
worked
with
like
the
five
and
six-year-olds,
so
they
were
adorable
and
they
were
so
much
fun
so
yeah
we
we
really.
I
I
had
a
great
time.
C
We
did
that
served
a
lot
of
hot
dog
lunches
yeah.
Basically,
just
like
walking
kids,
who
are
from
the
city,
you
know
walking
them
through
the
woods
and
one
time
you
know
there's
this
guy
who
comes.
Who
has
all
these
predatory
birds?
I
don't
know
it's.
You
know:
north
hills,
stuff,
just
wildlife
and
stuff.
A
Good
enough
all
right!
Well,
thank
you
so
much
for
joining
us.
Hilary
sounds
like
you
really
sounds
like
you
really
like
your
job.