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Description
Emergency Operations Center (EOC) Public Information Officers, Todd Naffziger and Indira Fonseca answer your COVID-19 questions related to the County of Santa Clara's Revised Risk Reduction Order, including how business operators can get detailed information regarding the new social distancing protocol, indoor and outdoor dining regulations under the Orange Tier, testing accessibility, face covering recommendations, and many others.
Recorded October 28, 2020.
The City of Cupertino would like to express its thanks to the County of Santa Clara for the use of their video materials during the COVID-19 pandemic.
For more information regarding the impact of the COVID-19 outbreak in Cupertino, please visit https://www.cupertino.org/coronavirus.
C
Good
morning,
everyone
and
welcome
again
to
facebook
live
with
the
county
of
santa
clara.
My
name
is
todd
nassar.
I
am
a
public
information
officer
for
the
emergency
operations
center,
I'm
going
to
be
removing
my
face
covering
so
that
we
can
really
make
sure
our
communication
is
clear,
but,
as
always
myself
and
my
co-star
here
will
be
remaining
appropriately
distanced
during
the
entirety
of
our
show.
Today,
I
am
again
adjoined
with
indiana
fonseca,
to
help
kind
of
facilitate
and
answer
some
of
these
questions
that
we
keep
getting
from
the
public.
C
So,
as
usual,
we've
got
a
number
of
people
calling
in
and
emailing
us
asking
for
clarification
on
some
of
the
aspects
and
guidelines
that
are
in
our
directives
and
our
order.
So,
for
example,
one
of
the
questions
that
we've
received
is
I
see
a
different
check
mark
in
front
of
a
business
windows
that
I'm
used
to
seeing
it
may
be
blue,
maybe
green
or
it
may
be
orange.
C
C
D
That
is,
that
is
correct,
but
for
just
general
information
you
can
find
the
social
distancing
protocol
information
on
our
website
that
todd
mentioned,
but
the
steps
are
as
follows.
So
you
complete
the
social
distancing
protocol
to
receive
and
you'll
receive
with
that,
the
confirmation
that
you
submitted
the
social
distancing
protocol,
the
check
mark
the
actual
copy
of
the
social
distancing
protocol
and
employers
must
provide
a
copy
to
the
employees
to
their
employees
as
well
as
have
an
updated
covet.
D
19
prepared
sign
that
todd
demonstrated
a
social
distancing
protocol
visitor
information
sheet
at
all
entrances
to
your
facility
or
worksite
to
be
viewed
by
the
public.
The
signage
required
in
the
revised
protocol
at
each
entrance
of
the
facility
will
inform
visitors
and
remind
visitors
of
social
distancing
requirements,
face
coverings
and
health
and
hygiene.
C
D
Absolutely
and
another
question
that
we
received
is,
I
recently
visited
a
restaurant
with
outdoor,
enclosed
dining
is
that
allowed
to
operate
for
outdoor
dining
service.
A
facility
must
allow
for
the
free
flow
of
outdoor
air
throughout
the
entire
space
and
satisfy
the
following
conditions,
and
I'm
going
to
be
holding
up
what
is
permitted
and
what
is
not
under
art
directive.
C
Awesome
great
interior,
I
know
that's
a
question
we're
receiving
a
lot,
especially
through
the
emails
and
to
our
carl
center,
and
I
know
the
weather's
starting
to
get
a
little
bit
colder.
So
I
know
a
lot
of
the
restaurants
and
facilities
out.
There
are
really
going
to
try
to
make
their
patrons
as
comfortable
as
possible
to
really
encourage
them
to
be
outdoors
and
dine
as
well
too,
especially
given
all
the
covid
concerns
that
are
going
on
right
now,.
D
Absolutely
yeah
and
we
want-
and
we
have
our
website,
we
have
our
resources.
We
have
our
business
call
center
that
are
ready
to
help.
I
know
that
our
directive
sometimes
can
be
a
little
extensive,
so
you're
more
than
welcome
to
contact
us.
We
have
staff
ready
to
answer
your
questions
as
business
owners
and
what
to
expect
as
consumers
as
well.
C
Absolutely
and
please
continue
to
support
your
local
restaurants
by
either
ordering
out
or
take
out
or
ordering
for
delivery
as
well
too
support
local
business
as
best
you
possibly
can
so.
Another
question
we
received
is
what
excuse
me:
what
do
I
do
if
I
identify
a
business
that
is
not
following
the
rules,
and
so
with
that
being
said,
I've
kind
of
alluded
to
a
very
strong
theme,
which
is,
if
you
are
a
employee
or
if
you
are
a
community
member,
and
you
have
a
concern
about
a
business
that
is
not
following
the
rules.
C
Sccobidconcerns.Org,
that
site
is
there
to
help
facilitate
the
communication
from
our
community
to
our
center
to
make
sure
that
your
questions
and
concerns
get
to
the
right
people
and
that
they
are
actually
addressed
in
our
community.
With
that
being
said,
we
have
teams
that
go
out
to
conduct
compliance
and
education.
D
Absolutely,
and
in
addition,
if
a
business
has
questions
about
an
individual
that
has
contacted
them
or
is
authorized
by
the
county,
the
health
officer
and
the
state
health
officers,
you
can
definitely
contact
your
business
call
center
to
verify
the
business
call
center.
As
you
know,
the
number
is
408
961
5500
and
ask
for
confirmation
as
well.
C
D
D
D
C
Great-
and
I
know
that's
kind
of
been
a
big
theme
recently
as
well
too,
because
as
people
continue
to
wear
their
face
coverings,
I
think
we
try
to
be
as
more
stylish
as
we
can
to
match
our
outfits
as
I've
been
seeing
some
very
creative
face,
masks
out
there
in
our
community
and
even
at
my
own
workplace
as
well
too.
Well,
thank
you
all
again
for
tuning.
In
with
us,
we
will
have
another
facebook
live
on
friday
as
well
too.
At
the
same
time,
please
everyone
be
safe
out
there
and
continue
to
get
tested.