►
From YouTube: July 18, 2023 Mi Ciudad - La Raza 95.7 FM
Description
Topic: People who call 311 are about to experience a new system that's quick, helpful, easy to use and available in other languages. Guest: Randy Goering.
C
C
B
B
D
C
B
B
C
B
C
Tuesday
we
are
here
to
bring
you
the
best
information
and
note,
run
that
this
time
we
are
going
to
be
talking
about
a
super
super
important
topic,
but
also
this
fascinating
one
right
now
before
going
on.
The
air
I
was
talking
here
with
our
guest
today,
and
we
are
going
to
be
talking
about
the
system
that
we
have
in
Minneapolis
to
receive
information,
answer
questions
or
sometimes
also
make
complaints.
C
Oh,
for
example,
about
the
holes
that
are
in
the
streets,.
We
have
the
system
of
three
one
one
or
the
three
eleven
that
we
have
in
the
city,.
We
are
going
to
be
talking
of
all
this
in
today's
program,
but
before
that,
I
also
have
information
to
share
with
you
and
note
now
that
something
I
want
to
share
is
related
to
the
place
where
the
Keymar
was
before
so
note
that
we
just
want
to
announce
that
the
The
city
of
Minneapolis
is
scheduled
to
demolish
the
building
that
belonged
to
Kheimer.
B
C
Location,,
where
the
location
is
located.,
I
think
many
people
will
have
memories
of
that
place,
because
it's
been
a
long
time
since
this
Keymar,
that
was
in
Nicole
and
the
law
Ah,.
It's
not
that
you,,
not
if
it
was
a
super
super
popular
place
where
it
was
It,
was
very
cheap
and
also
a
lot
of
people
live
there
because
of
the
law.
Nicolet
la
Blazer
So.
C
How
do
you
remember
the
building
where
it
was
here
is
wrong
located
just
in
the
law
than
the
Nicole,
and
it's
like
two
or
three
streets,
and
apart
from
the
fact
that
it
was
super
popular?
What
we
remember
is
because,
when
you
were
driving
on
the
nicolet
boom,
you
crossed
the
key
sea
and
you
couldn't
continue.
You
had
to
give
turn
from
one
side
to
the
other
So.
That
era
is
a
the
Nicole
led
is
a
very
large
avenue,
a
vehicular
artery,
and
it
is
going
to
reopen
the
street
in
the
future.
C
Of
demolition
of
the
building
and
the
city
of
Minneapolis
is
scheduled
to
demolish
the
building
in
March
2024.
In
less
than
a
year,.
They
are
going
to
start
demolishing
the
building
and
then
he
is
going
to
build
something
and
there
it
is
where
we
want
to
invite
people
to
come
to
a
meeting,
because
it
is
not
known
exactly
what
is
going
to
be
built.
So.
The
voice
of
the
people
is
asking
for
their
opinion
so
that
they
contribute
so
that
they
participate
with
the
city
to
see
what
is
that
is
going
to
be
built,.
C
The
Nicole
is
going
to
be
opened,
and
then
there
is
space.
There
is
a
very,
very
large
place,
so
there
have
already
been
meetings
in
the
community
to
start
asking
them
for
ideas
of
what
they
would
like
to
see
in
that
place.
There
is
a
meeting
that
will
be
held
on
July
25
from
five
to
seven
thirty
on
the
channel.
Sorry
in
the
afternoon,
and
my
Center
commission
is
on
Saturday,,
which
is
located
on
the
third
day
of
38th
Avenue
in
Minneapolis.
C
If
you
want
participate,
you
just
need
to
be
present.
It's
July
25th
I.
Don't
know
what
day
of
the
week
it
falls
I'm
going
to
see
very
quickly,
but
it's
from
five
to
seven.
Thirty
in
the
afternoon,
it's
a
Tuesday
exactly
next
Tuesday
they're
going
to
kick
me
out
here
right,
Tuesday,
the
25th
from
five
to
seven
thirty
at
the
Community
Center,
which
is
there
in
the
south
of
Minneapolis.
Let's
see,
I
think
we
're
going
to
go
live
with
some
news
right.
D
C
Emotion,
Oh
yes,,
don't
look,,
we
already
have
ideas
of
what
is
going
to
happen
in
the
place
where
the
weather
is
and
well
one
here
and
quickly.
One
a
person
who
is
listening
to
us
brought
us
even
a
written
note
from
Puño
and
lyrics,
and
they
say
a
statue
of
the
General
was
not
a
general,.
It
was
not
Benito
Juárez,
who
was
the
first
president
of
Mexico
with
indigenous
roots
from
Oaxaca
Mexico,
so
look,.
We
already
have
ideas
there
What
to
do
what
to.
C
More
that
nothing
to
have
ideas
to
have
ideas,
to
give
ideas
or
suggestions
about
the
use
of
this
place.
Sometimes,
we
have
to
dream
that
we
imagine
so
that
we
can
have
what
we
want
and
we
invite
all
the
people
who
want
to
participate.
That
has
us
that
we
How
do
you
say
they
are
seeing
the
words
I'm
coming
to
help
us.
C
C
C
What
else,
What
else
do
we
have.
There
is
going
to
be
a
festival
there
in
Minneapolis
Since
every
year
is
the
quaternium
from
the
19th
to
the
22nd
I
think
that
many
Latinos
do
not
go
there,
but
if
they
are
interested
go
to
downtown
Minneapolis
between
the
19th
and
the
22nd,
and
there
is
going
to
be.
This
is
more
like
a
tennis
tournament
that
you
can
play
by
making
some
courts
there
in
the
center,
but
there
is
also
music.
There
is
this.
C
There
are
different
activities
and
if
you
are
interested
go,
go
there
to
downtown
Minneapolis
go
support.
The
economy
go
visit,
us
go
see.
Your
favorite
team
enjoy
this
summer
climate
that
we
have,
because
time
is
already
passing
very
quickly
and
before
we
know
it,
we
are
going
to
have
a
winter
with
us
So.
That's
all
the
information
that
we
have
to
run.
C
C
And
thank
you,
as
always,
for
helping
us
with
the
interpretation
of
our
guests,
and
we
also
have
Randy
with
us.
He
told
me
his
last
name
that
he
is
representing
the
three
one
one
system
of
three
one,
one
of
the
minneapolis
city.
We
are
going
to
have
an
interview
that
will
surely
be
very
informative
and
interesting
and
with
your
help,
Marcela
we
can
ask
our
guest.
We
can
ask
him
to
please
introduce
himself
and
tell
us
his
name
and
what
he
is
doing
there
in
three
one.
One.
G
G
C
Today
we
are
going
to
be
talking
about
the
three
eleven
and
I
had
the
opportunity
to
be
talking
with
Randy's
off
the
air
and
there's
a
lot
of
cool
stuff
going
on
about
three
eleven
But.
One
of
the
reasons
we're
here
today
is
because
we're
going
to
be
making
a
number
of
service
changes
to
improve
our
service
to
all
residents
and
visitors
to
the
city
of
Minneapolis,
so
To
understand
me
better
beforehand,.
What
does
tres-once
do,?
We
want
to
ask
Randy
Marcela.
Please,.
Tell
us
what
kind
of
help
can
you
get
from
tres-one-uno.
G
Ah,
of
course.
There
are
a
wide
variety
of
issues
that
we
can
help
with,
for
example,
construction
public.
If
there
is
a
problem
issue
that
the
city
needs
to
clean
up,
such
as
graffiti
or
if
there
are
any
potholes,
also
to
make
revision
plans
such
as
building
permits
and
for
non-emergency
calls
such
as
a
car
damaged,
or
that
someone
has
entered
a
private
property
that
is
not
supposed
to
enter,
for
example,
And.
If
someone
does
not
know
the
answer
at
that
moment,,
they
can
refer
them
to
someone
who
is
an
expert
and
who
can
answer.
C
G
Yes,
it
is
a
very
important
question:
nine,
eleven
or
nine
one
one
will
be
an
emergency
when
there
is
a
matter
that
is
related
to
the
health
or
well-being
of
a
person.
Yes,
there
is
a
suspicion
that
there
is
some
criminal
activity,
some
crime
that
is
happening,
so
that
is
a
call
to
nine
one.
One
for
three
one
one
are
non-emergency
calls
Yes.
C
G
C
G
C
G
Of
course,
that
is,,
that
would
be
a
call,
because
if
someone
is
walking
through
the
property
Well,,
that
would
already
be
like
trespassing,
but
It
would
be
separate.
But
if
they
left
the
car
parked
well
in
Minneapolis,
you
can
have
breakfast
anywhere
as
long
as
you
follow
the
parking
rule
that
the
city.
C
G
C
Marcela
Thank
you
well
Randy,
already
explained
to
us.
So
there
is
a
difference
between
nine
eleven
three
eleven
to
9/11
is
for
emergency
calls
and
three
one
one
is
for
other
types
of
problems:
Like
when
I
have
the
neighbor's
dog
that
is
barking
and
barking
and
barking
or
someone
eats.
My
parking
lot
to
the
next
question
for
Randy
is
then
to
teach
us
to
explain
how
we
can
contact
three
one.
One.
G
You
can
call
directly
by
pressing
three
one
one,
but
some
phone
companies
do
not
allow
that
call.
And
then
you
need
to
dial
the
entire
number,
which
in
this
case,
would
be
six
twelve
six
seventy-three,
three
zero,
zero
and
call
from
seven
in
the
morning
until
seven
at
night,
from
Monday
to
Friday,
or
you
can
also
send
an
email
to
Minneapolis
three
one,
one
at
Minneapolis,
mn
dot.
G
G
F
C
G
C
C
G
No,
it's
not
about
to
replace
the
agents
is
going
to
go
to
the
people
in
any
case,,
especially
if
they
are
requesting
it
that
way,,
but
sometimes
there
are
other
ways
of
delivering
the
information
that
can
be
faster
because
sometimes
the
waiting
line
of
those
of
the
people
who
want
speak
or
ask
your
questions
very
long.
And
there
are
some
questions
that
can
be
answered
more
quickly.
If
the
information
can
be
given
before
I
speak
to
people.
C
Marcela
runs
and
all
the
people
who
are
listening
to
I
think
has
all
ever
happened,
but,
for
example,
once
I
was
waiting
for
an
airline
to
answer
me
and
I
had
a
question:
no
I,
don't
remember
exactly,
but
this
is
one
of
my
cases.
I
was
there
in
the
waiting
line
and
they
had
me
as
for
I,
waited
two
hours
and
sometimes
I
get
frustrated,
I,
don't
know
what
to
do
anymore,
but
the
same
thing
is
going
to
happen.
I'm,
also
curious
right,
because
in
some
cases
I
know
that
this
is
a
new
system
But.
C
C
G
Yes,
I
understand,
but
if
you
use
voice
recognition,
then
it
can
slow
down
the
time
waiting,
because
the
agents
have
been
trained
in
specific
areas
that
are
different,
for
example,.
If
it
is
a
pothole
or
if
one
is
reporting
it,,
they
want
it
to
be
repaired,.
There
is
a
process
that,
if
it
is
not
done
online
or
with
an
app,,
the
person
You
can
say
on
the
phone
only
vache
or.
D
G
English
and
then
that
will
refer
you
directly
to
the
person
who
has
been
trained
to
give
that
type
of
response
and
say
how
that
process
has
to
be,
but
if
not,
if
they
want
to
immediately
go
to
the
people.
So
They
are
going
to
put
it
in
the
general
area
line
where
it
can
be
any
agent
that
is
going
to
answer
about
things
that
are
more
general
and
not
necessarily
what
they
need.
G
It
can
go
to
another
department.
Like,
for
example.
If
you
have
a
problem
with
the
recycling
cart,
then
we
can
immediately
refer
you
to
the
recycling
department
and
you
don't
have
to
wait
all
the
time
to
talk
to
us
and
once
we
talk,
we
realize
that
we
have
to
send
it
to
another
department
and
you
have
to
wait
in
line
again
or
if
you
want
to
talk
about
things
with
the
parks
council
or
if
it
has
to
do
with
consumer
spending
accounts
it's
faster
if
they
say
it
than
if
you
get
in
the
general
line.
C
Marcela
I
think
now,
Yes,
I
got
it.
I,
think
that,
with
the
new
system,
I'm
going
to
call
you.
It's
like
having
a
virtual
assistant
that
is
going
to
be
helping
us
to
filter
all
the
calls
so
that
our
agents
can
answer
more
quickly
in
the
past..
People
were
waiting
like
in
the
same
line
So.
Now
it's
like
a
system.
It
seems
to
me
it's
like
a
more
intelligent
system
that
we
have
I
want
to
ask
Randy.
If
we
can
do
a
live
demonstration.
F
C
We
are
going
to
do
the
test.
We
are
going
to
do
the
test
with
our
help.
Also
here
from
Run
at
the
controls,
we
are
going
to
ask
him
to
call
three
one
one
and
in
what
he
is
calling
we
are
going
to
wait.
We
are
going
to
wait
to
see
what
it
is,
how
it
works.
No,
this
this
is
interesting.
We
are
doing
it
on
the
air.
There
is
the
call
coming
in,
let's
see
if
he.
C
C
Well,
There,
it
is,
we
did
it
live.
We
are
precisely
This
was
the
point
of
truth
to
know.
If
the
call
came
in
as
we
announced,
the
system
will
come
in
starting
tomorrow
and
the
best
one
is
not
yet
ready.
Marcela
a
I
want
to
ask
Randy.
Obviously
this
was
just
a
test.
So
I,
imagine
that
tomorrow
we
will
be
fine
right,
good.
G
G
Of
course
I
imagine
that
when
there
is
this
voice
recognition,
you
have
to
keep
in
mind
that
perhaps
pressing
number
two
instead
of
saying
Spanish,
may
work
better
and
also
be
in
a
place
without
noise,
and
that
is
a
place
where
background
noise
can
also
be
controlled
and
where
we
are
using
the
speaker
phone.
Let
's
go.
B
C
H
E
F
G
E
H
You
can
report
graffiti
by
talking
to
a
city
representative
or
on
the
website:
minneapolis
mn,
dot,
gv
click
on
a
report.
What
it
means
to
report
a
problem
in
the
top
right
corner
of
the
page,
then
click
on
graffiti,
under
the
icon,
neighbor
and
probably
What.
Do
you
mean
by
neighborhood
and
property
problems?
When
you
file
a
report,
the
following
information
will
help
us
to
quickly
respond
to
the
address
or
intersection
where
the
graffiti
is
painted,
the
type
of
object.
You
have
been
vandalized
if
it
is
a
vehicle,
please
provide
the
license.
H
G
C
G
G
Yes
and
I
am
going
to
give
you
some
advice
that
is
much
better
than
in
this
voice.
Recognition
thing
not
asking
the
complete
question,
for
example:
yes,
you
say
I
need
a
license
for
my
pet,
because
we
just
moved
here
it's
very
long,
but
if
it
says
a
pet
license,
then
that
may
be
it
or
if
you
say
they
made
me
a
graffiti
in
the
garbage
container,
it's
easier,
that
is
to
say,
graphic.
C
G
C
Tomorrow,
available
in
Spanish
and
I
think
it
is
also
a
great
recognition,
not
that
our
Latino
community,
we
who
speak
Spanish
well,
they
are
a
very
important
part
of
the
Latino
community
So.
We
hope
we
ask
the
people
who
are
Listening,
that
you
use
the
system
that
will
be
available
to
you
if
you
have
questions
and
everything
obviously
related
to
the
city
of
Minneapolis.
If
you
visit
us
from
other
places,
if
you
also
have
complaints
as
we
said.
C
C
The
idea
is
that
the
people
are
not
waiting
so
long,,
but
the
virtual
intelligent
system
helps
us
to
make
the
waiting
time
much
faster
and
we
can
give
a
much
better
service
to
all
of
you
who
live
in
Minneapolis
or
to
you
who
visit
us
and
work
from
other
places.
Randy
we
are
running
out
of
time.
Is
there
something
else
you
want
to
inform
the
Latino
community
that
is
listening
to
us.
C
Thank
you
Randy
for
being
with
us
today.
We
hope
that
in
the
future
come
back
to
us,
so
you
can
give
us
more
information
and
we
hope
the
system
will
transition
in
a
way
in
an
easy
way,
so
that
we
can
help
more
people
who
live
in
Minneapolis.
For
all
of
you
who
visit
us
from
other
cities
and
all
of
you
who
work
from
other
cities
and
they
are
with
us
in
Minneapolis
run
as
always.
Thank
you
very
much
for
helping
us
in
the
controls,
Marcela.