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From YouTube: December 15, 2022 - Rental Property Registration
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A
A
Alrighty,
so
just
as
a
reminder,
City
staff
is
not
able
to
offer
any
legal
advice,
but
we
do
offer
tips
to
best
practices
and
an
overview
of
City
actions
regarding
the
community.
Stabilization
and
fair
rat,
Act
and
I'll
do
some
introductions
and
our
team
is
bigger
than
this.
But
this
is
the
staff
that
works
with
landlords
on
property
registration.
So
if
you
have
any
questions
or
get
stuck
somewhere,
these
are
the
people
who
can
help
with
that.
A
A
Okay,
so
quickly
over
the
agenda,
we
will
be
doing
a
really
brief
overview
of
the
csfra.
We'll
talk
a
little
bit
about
the
actually
we're
going
to
talk
about
the
2023
rental
housing
fee
and
the
2020
rental
housing
fee,
since
that's
coming
up
in
January
and
then
we'll
jump
into
the
things
you
need
to
keep
up
with
in
your
registration
as
well
as
how
do
you
apply
for
exemption
and
then
we'll
really
get
into
the
tutorial.
A
All
right
so
quick
overview
we've
been
around
for
a
little
while
now
with
the
csfra,
but
it
was
a
or
it
is
a
voter
approved
measure
by
the
community
of
Mountain
View,
and
it's
meant
to
do
three
main
things
to
stabilize
housing
turnover,
so
that's
stabilizing
rent.
So
that's
what
we're
talking
about
with
our
rent
cap,
the
rent
limits
that
we
set
every
year.
A
So
we'll
talk
about
who's
covered
here,
just
to
make
sure
we're
all
in
the
right
spot,
the
most
of
the
multi-family
properties
in
Mountain
View
that
were
built
before
December
23
2016
are
covered,
but
there's
two
types
of
coverage,
so
we
have
fully
covered
units
and
we
have
partially
covered
units
our
fully
covered
units.
These
are
the
ones
that
were
built
before
1995..
They
actually
have
to
follow
both
the
Run
stabilization
part
of
the
law
and
the
eviction
protections
part
of
the
law.
A
A
So
if
you
have
questions
about
that,
I
can
look
into
it
more
for
you,
and
also
government
or
subsidized
rental
units
are
Exempted,
and
then
we
have
our
partially
covered
rental
units,
so
those
ones
are
built
between
1995
and
the
start
of
the
law.
At
the
end
of
2016.,
those
are
partially
covered,
which
means
they
only
have
to
apply
the
eviction
protections
part
of
the
law
to
their
rental
units
and
not
the
rent
limit
part
of
the
law.
So
that's
the
difference
there.
A
So
this
is
an
annual
fee,
that's
established
by
our
rental
housing
committee,
so
they
set
a
budget
and
it
is
to
fund
the
reasonable
and
necessary
expenses
of
implementing
this
law,
and
so
it
pays
for
things
like
the
staff.
It
pays
for
our
third
party
contractors
like
our
legal
advisors
and
our
hearing
officers
for
the
petition.
A
It
pays
for
things
like
we're
at
right
now,
where
we
have
the
housing
and
eviction
help
center
at
the
library,
like
our
community
outreach
and
then
workshops
like
we're
doing
today,
all
right.
So
if
you
look
here,
you'll
see
the
rental
housing
fee
for
this
year
is
going
to
be
96
dollars
per
unit,
and
this
is
going
to
be
due
February,
2nd
2023.
A
and
on
this
little
chart,
you'll
see
going
back
with
the
what
the
per
unit
fee
was
for
the
past
year.
So
last
year
was
one
of
two
in
2021
it
was
85..
We
tried
to
get
that
one
lower
just
to
take
into
consideration,
covid
and
that
everyone
was
struggling.
So
we
cut
our
budget
pretty
lean
to
make
the
fee
a
little
bit
less.
A
All
right
now,
let's
look
at
registration,
the
registration
is
mandatory,
is
required
and
it
is
due
every
year
by
February
1st,
so
we
open
up
registration
about
mid-December
every
year
and
then
you
have
like
a
month
and
a
half
to
update
and
enter
in
your
information
and
I
will
say
the
first
time
you
do.
It
is
the
heaviest
lift,
because
that's
when
you're
entering
in
all
the
unit
information,
but
after
that,
it's
more
upkeeping.
A
So
that's
due
every
February
1st.
Also,
if
you
have
any
unit
exemptions,
you're
going
to
want
to
enter
those
in
every
single
year.
So
if
there's
an
owner
occupied
unit
or
if
there's
an
immediate
family
member
of
the
owner,
they
also
need
to
to
submit
that
exemption
yearly.
A
The
other
thing
that
needs
to
be
updated
in
the
database
within
30
days
of
it
happening
would
be
any
new
tendencies
that
are
starting
any
tenants
that
have
left
so
not
unless
I
should
change
that
not
necessarily
terminating
a
tenant,
but
if
tenant
changeover
you
would
I
should
change
that
too.
So
someone
leaves-
or
someone
comes
in
or
if
there's
any
change
in
the
owner
or
manager
contact
information.
We
want
to
keep
that
updated.
A
We
try
to
send
out
Communications
every
time,
there's
any
big
program
changes
or
anything
like
that.
So
it's
important
to
have
your
correct
mailing
address.
A
If
you
have
any
what
we
call
termination
notice
follow-up
documents.
So
if
you
end
up
going
through
the
ud
process,
you're
going
to
need
to
file
a
copy
of
that
with
the
city
also,
and
then,
if
you
do,
any
Bank
increases
a
copy
of
that
or
if
you
enter
into
any
tenant
buyout
agreements,
a
copy
of
that
form
of
the
disclosure
form.
That's
on
our
website
needs
to
be
submitted
online.
A
A
It's
probably
the
easier
way,
all
right
so
I'd
like
to
take
a
second
to
talk
about
determination,
known
as
follow-up,
just
because
it's
a
little
bit
newer
and
I,
don't
think
as
many
of
our
landlords
and
property
managers
know
they
need
to
submit
a
copy
and
if
a
copy
is
not
submitted
to
us,
the
tenant
can
use
that
as
a
defense
in
a
UD.
A
So
you
want
to
make
sure
you're
doing
all
the
required
things
under
the
CSF
right,
okay,
so
as
I
sort
of
mentioned
earlier,
if
you
just
do
a
standard
termination
notice,
a
copy
of
that
does
have
to
be
submitted
to
the
city
within
three
days
of
serving
it
to
the
tenant,
but
also
so,
if
you
have
a
summons
a
complaint
of
unlawful
detainer,
the
UD
or
could
get
a
judgment
for
your
UD
against
the
tenant.
A
Then
also
there's
a
way
to
do
this
online
if
the
tenant
moves
out
of
the
unit
as
a
result
of
receiving
a
termination,
notice
or
UD,
but
you
didn't
actually
go
through
the
whole
judgment
process
and
get
the
the
lockout
from
the
sheriff,
but
if
they
just
moved
out
because
they
received
the
notice
you
need
to.
Let
us
know
of
that
within
seven
days
of
the
tenant
moving
out
and
there's
a
short
form
on
the
website.
I
can
show
you
where
it
is
where
you
just
say:
tenant
moved
out
because
they
received
termination.
A
Are
the
different
things
we
can
do
there,
so
you
can
manage
multiple
properties.
So
if
you're,
a
property
manager
and
you're
managing
a
couple
different
properties,
you
can
have
them
all
there.
On
the
same
place,
you
can
update
your
contact
information,
apply
for
your
exemptions
and
submit
those
required
notices.
A
Okay,
we'll
quickly
talk
about
exemptions
and
then,
if
anyone
has
any
exemptions-
and
they
want
me
to
spend
more
time
on
it-
I
can
do
that,
but
otherwise
I'll
probably
just
go
over
it
quickly,
all
right.
So
there
are
certain
exemptions
and
these
are
for
the
csfra.
If
you
are
a
mobile
home
park,
you
have
different
exemptions,
but
you
can
also
submit
those
on
on
the
website
as
well,
but
they're
just
different
reasons.
A
Okay,
so
exemptions
will
exempt
the
units,
so
this
year
the
fee
is
96
dollars
per
unit.
So
if
you
have
one
exemption
or
two
exemptions,
it
we
subtract
the
96
dollars
per
each
exempt
unit,
so
we
have
property
exemptions
which
exempt
the
whole
property,
so
those
are
properties
built
after
the
start
date
of
the
law,
December
23rd
2016.
B
B
A
A
If
you
have
any
questions
you
can
type
it
in
the
Q
a
or
the
chat
and
again
I
see
someone
someone
else
joined.
If
you
have
any
questions,
I
was
saying
earlier:
I
like
to
keep
it
pretty
casual
so
as
we
go
through
just
raise
your
hand
or
type
it
in
and
I'll
stop
right
right
when
we're
on
that
section
and
and
delve
into
your
question.
A
Okay,
I,
don't
see
any
so,
let's
go
ahead
all
right!
So
if
we're
a
new
user,
we
want
to
create
an
account.
Are
we
a
new
user.
B
A
A
You
can
click
on
either
one
honestly.
It's
just
the
landing
page
will
look
different
if
you
click
on
a
10
it'll
go
to
the
tenant
landing
page,
but
there's
a
toggle
button.
You
can
go
back
and
forth,
but
it's
just
more
convenient
to
click
on
the
landlord
page,
all
right.
So,
if
you're
new,
you
want
to
go
ahead
and
click.
This
here
create
an
account
and
that
will
take
you
to
the
next
pop-up.
A
But
it
is
optional.
You'll
see
you
put
in
your
email,
your
password
and
your
password
has
to
be
between
8
and
16.
Characters
has
to
have
a
capital,
a
number
and
I
and
I
think
I
have
to
have
a
special
character
also
and
then
you
create,
and
then
you
just
confirm
your
password
here
and
then
you
click
this
little
submit
button
here
and
then
on
the
bottom.
A
And
verify
so
you'll
log
into
your
email.
You'll
have
this
registration
confirmation,
email?
There
will
be
your
username
and
then
there's
a
link
here.
Click
on
that
link
to
activate
your
account
and
then
you'll
have
navigate.
You'll
have
you'll,
get
that
back
to
the
website
and
it'll
navigate
you
here
to
activate
and
then
you
click
go
home
and
it'll
bring
you
right
back
to
the
login
screen.
A
A
B
A
We
go
okay,
so
here's
the
website,
click
landlord
and
just
as
something
to
note,
this
is
the
practice
site.
So
all
the
information
I'm
going
to
type
in
here
is
just
made
up,
but
of
course,
for
you,
you'll
be
typing
in
your
real
information,
so
log
in
now,
I
have
oh
darn.
It
I
already
have.
B
A
B
A
There
we
go
okay,
so
I'm
back.
Okay,
so
I
now
need
to
add
my
property.
So
as
you
can
see
as
an
example,
these
are
properties
that
I've
already
added
to
my
property
profile,
so
I'm
managing
these
two
addresses
but
I
have
another
address
that
I
need
to
enter
in
to
start
from
scratch,
so
I
need
to
click,
add
property,
and
then
it's
going
to
ask
here
for
your
APN
and
pin
number.
A
The
APN
is
just
the
everyday
Assessor's
parcel
number.
So
that's
pretty
public
information,
but
the
pin
number
is
a
an
individually
assigned
private
pin
number
that
goes
to
the
property
owner
or
the
property
manager
of
that
property.
So
that
is
a
unique
number
that
is
just
for
your
property
and
if
you
don't
have
it,
you
can,
let
me
know
I
can
give
it
to
you
or
you
can
find
it
on
your
your
invoice.
A
B
A
A
If
anybody
is
stuck
here,
let
me
know,
but
also,
if
you
click
verify
it
will,
it
will
come
up
at
the
bottom
here
and
then
you'll
see
the
address,
and
once
the
address
is
correct,
you
just
click
submit
and
it
will
pop
up
like
this
and
I
can
go
back
and
find
a
new
one,
but
would
that
be
helpful?
No
no
I
think
we're.
Okay.
Let
me
know
anyone
online
if
you
want
me
to
do
that.
For
some
reason,
the
one
I
picked
I
had
already
claimed.
So
that's
the
other
thing
as
an
example.
A
If
someone
else
has
your
property
claimed
already,
you
won't
be
able
to
claim
it,
so
only
one
person
can
claim
a
property.
So
that's
why,
like
with
bigger
properties,
it's
best,
if
you
use
like
a
company,
email
address
and
password,
so
that
way
the
company
can
claim
the
property,
because
if
one
property
manager
claims
it
and
doesn't
share
any
of
their
information,
nobody
else
is
going
to
be
able
to
get
in
there.
A
So
that's
just
an
example
of
that.
So
once
the
property
is
added
it'll
show
up
here
you
can
click
in.
A
A
If
you
can
see
that
little
camera
next
to
the
address-
and
you
can
actually
upload
your
own
picture,
if
you
want
to
have
a
nice
picture
there
to
replace
whatever
it
was
dragged
in
by
Google,
so.
B
A
A
So
if
you
come
to
this
tab,
you'll
have
to
then
add
a
contact,
and
another
thing
about
this
website.
That's
helpful
to
remember
is
that
most
of
your
action
items
are
going
to
be
on
the
right
side
of
the
screen
so
that
whenever
you
want
to
come
in
here
and
do
something
go
to
the
right
and
that's
where
you're
going
to
find
your
action
items
so
you
can
click.
A
My
phone
number,
my
email,
that's
not
my
real
email,
so
I
don't
email
them
because
they
won't
come
to
me
and
then
the
date
of
initial
occupancy,
which
just
means
the
date
that
the
building
was
first
built
and
allowed
to
have
occupants
in
it,
which
is
usually
always
the
same
year
as
it
was
built.
A
A
Let's
do
an
LLC.
We
want
to
do
the
date
of
the
most
recent
title
change.
So
let's
say:
I
bought
my
building
and
the
best
year
on
the
planet
in
1988
in
the
best
month
in
the
world
October
and
the
best
day,
the
23rd.
Yes,
that
is
my
birthday
all
right,
so
usually
this
day
your
purchase
would
transfer.
That
would
be
the
same,
so
we'll
go
1988
preferred
contact
method.
So
that's
just
how
you
want
your
Communications.
A
A
B
A
So
all
that's
finished
now:
we've
filled
everything
in
oh
and
I'll.
Mention
too,
this
scroll
bar
is
a
little
Incognito
here,
it's
gray,
and
it
goes
up
and
down
like
this,
so
you
can
grab
it
and
drag
or
if
you
have
a
little
mouse
stroller.
You
can
do
that
as
well,
but
make
sure
to
scroll
down
and
finish
this
bottom
part
of
the
information.
So
once
you
do
that
click
add
and
I
feel
like
I'm
going
fast,
so
I'll
stop
and
see.
If
anyone
is
lost,
are
you
okay,.
A
B
A
Person,
you
can
click
this
little
button
here
and
it
will
auto
fill
for
us
just
like
that.
It's
obviously,
if
they're,
not,
then
you
can
click
in
the
right
information
and
again
preferred
contact
click,
it
we'll
click
add
and
then
we
wait
and
then
it
pops
up.
So
now
we
have
both
things
that
we
need
here,
foreign,
so
we
are
done
and
you'll
notice
that
our
little
exclamation
point
is
done.
A
It's
all
gone
because
we
have
everything
that
we
need,
but
if
we
wanted
like
I
said,
if
we
wanted
to
add
something
else,
we
can
still
add
other,
but
not
required.
Okay,
so
that's
good!
So
that's
step
one.
The
other
thing
we
need
to
do
is
now
add
in
our
unit
information
that
we
can
do
that.
Oh
before
I
go
from
this
page
always
good
to
know
again,
all
of
our
action
items
are
on
the
right.
A
So
if
you
want
to
do
something
with
your
owner,
you
follow
this
all
the
way
to
the
right
and
you'll
see
this
little
action
menu.
That's
where
you're
going
to
be
able
to
edit
or
delete
it
and
then
you'll
see
that
for
everything.
So
manager
same
thing,
it's
our
action
items
and
it'll.
Look
the
same
when
we
talk
about
our
units.
Also
so
I
always
like
to
just
remind
everyone
over
to
the
right
and
we're
going
to
find
all
your
all
your
good
stuff,
okay.
A
So
now
moving
on
we're
going
to
look
at
units,
so
we
go
back
to
our
addresses.
A
A
A
B
A
A
So
if
anybody
has
that
situation
in
real
life,
I
can
help
you
through
it
since
I'm,
not
able
to
show
it
to
you
today,
but
we
have
some
properties
I'm,
just
looking
at
a
property
earlier
today
who
actually
has
four
different
buildings
on
their
lot
and
they
added
all
four.
It
was
like
1902,
1903
and
and
then
it
showed
up
all
separate,
so
they
can
keep
it
more
organized,
so
it
doesn't
get
jumbled
up
like
that.
A
So
it's
gonna
break
down
how
many
studios,
how
many
one
bedrooms,
how
many
two
bedrooms
and
three
bedrooms
or
more
and
your
total
number
of
units.
This
is
the
Auto
populate
for
you
as
you
enter
in
your
per
unit
information.
So
it
just
gives
you
a
nice
overview
of.
What's
on
the
lot,
you
probably
already
know
I
guess
it
gives
us
a
nice
summary
of.
A
Okay,
so
once
we
scroll
down
here,
we'll
look
at
1802
higged
in
again,
this
is
all
made
up
information
that
I
did
previously.
So
these
aren't
real
people,
but
we'll
walk
through
sort
of
how
to
add
units.
So
again,
all
of
our
action
buttons
are
over
to
the
right.
So
there's
two
ways
to
add
units.
You
can
add
and
update
multiple
units
at
a
time
or
you
can
add
individually.
A
So
if
you
want
to
use
a
spreadsheet
option-
and
you
click
this
add-
update
multiple
units,
and
this
is
a
little
bit
new
from
what
we've
had
in
the
past.
So
if
you've
never
done
this
before
and
you
want
to
just
add
in
all
your
units,
you
want
to
make
sure
you
have
this
button
clicked
here.
That
says,
add
units
if
you've
already
done
this
before,
and
you
just
need
to
update
your
units.
A
Click
on
this
button
here,
because
the
spreadsheet
that
comes
down
is
going
to
pull
your
information.
That's
already
on
your
database
here.
So
you
can
update
what's
already
there,
whereas
if
you
just
need
to
start
from
scratch
and
use,
add
units
it'll
be
an
empty
spreadsheet
that
you
just
fill
in
for
the
first
time.
B
A
B
A
A
A
Colors
and
then
you
can
like
leave
the
first
row
if
you
want
to,
and
do
it
underneath
and
then
just
delete
the
first
row
when
you're
uploading.
You
can
use
this
and
if
you
use
a
format
painter,
you
can
just
drag
it
and
it
will.
It
will
change
your
entries
into
the
same
format.
As
this
example
row.
A
So
the
other
thing,
if
you
try
it
and
it's
giving
you
a
hard
time,
send
it
to
me:
I'll
tweak
it
around
and
I'll
upload
it
for
you.
I
know
that
happens
sometimes
because
it
is
it's
picky
about
what
it
what
it
wants
to
do.
The
system
originally
didn't
have
this
option,
but
it
was
something
that
we
heard
a
lot
of
our
landlords.
Saying
like
hey
look.
If
we
have
a
lot
of
units,
we
want
to
do
both
upload.
So
we
ask
the
website
designers
to
build
it
for
us.
A
So
that's
what
we
have
with
what
their
technology
could
do
and
I
think
it's
better
than
not
having
it
so,
okay.
So
the
other
thing,
if
you
want
to
update
your
units
same
thing,
however,
you
can
only
update
rent
amount.
A
So
that's
more
than
we
had
last
year
and
I
think
it
will
be
helpful
for
our
properties,
who
have
a
lot
of
yet
okay.
So
we
can
do
the
multiple
or
the
update,
multiple
units
at
once.
The
other
option
is
to
add
our
unit
individually,
and
so
here
you
do
one
by
one.
It's
going
to
ask
the
exact
same
questions.
It
has
the
same
Fields,
but
it's
just
one
by
one.
So
let's
say
we
have
unit
five
and
we
have
a
tenant
in
there.
A
A
Actually,
so,
if
you
click
into
that
and
you
click
here
on
the
month,
you
can
actually
go
in
here
and
pick
with
whichever
year
you
want
by
using
this
Arrow,
you
go
back
as
far
as
you
want
click
into
the
year
and
then
click
into
the
month
that
you
want
and
we'll
put
pop
up
the
calendar
for
that
year
on
that
month,
and
then
you
just
pick
which
day
so
we'll
just
do
New
Year's
Day
date
of
last
rent
increase.
A
So
for
this
one,
if
your
tenant
is
new
and
you
haven't
given
a
rent
increase
like
for
this
tenant,
this
example
tenant-
it
hasn't
been
12
months,
so
I
couldn't
have
given
the
right
increase.
Yet
I'd
have
to
wait.
Till
January
I
would
just
put
the
same
as
the
move-in
date,
because
that
is
when
their
their
rent
was
set.
A
A
Okay,
so
the
other
thing
you
want
to
enter
the
current
rent
amount.
Let's
just
do
something.
Evens
two
thousand
same
here
last
rent
increase
amount
if
they're
new,
so
for
this
tenant
they
just
moved
in
so
they
haven't
had
one
right,
so
I
would
put
zero.
A
So
if
you
have
given
one
you'd,
obviously
put
what
you
want,
your
increase
was,
if
you
don't
know
and
you're
like
me
and
you're
terrible
at
math.
We
have
this
link
here
to
calculate
the
percentage
of
rent
click
here
and
it
brings
you
to
this
nice
little
percent
change
calculator,
and
so
you
put
in
I
think
I'm
gonna
do
this
right,
the
the
new
rent
and
the
old
rent-
and
it
tells
you
what
the
I
guess
you
put
in
the
old
wrench
and
the
new
event,
oops
calculating
and
it'll.
A
That's
always
handy
okay
and
that's
just
here
right,
underneath
where
it's
asking
about
the
percentage
alrighty,
any
questions
about
that
we're
good
good,
I'm,
all
quiet
from
the
zoom,
so
I'll
keep
going.
But
really
please
stop
me
if
you
have
questions
so
once
we
enter
in
all
of
this
information.
This
is
all
that
is
required
for
the
unit.
A
There
is
a
section
below
where
you
can
put
rent
history
if
you
want
to,
but
it's
not
required,
so
you
could
do
that
if
you
want-
and
it's
just
sort
of
you
click
through
it
and
you
put
in
what
your
rent
increases
have
been
since
the
start
of
the
program.
A
And
then
you'll
see
boom.
There's
my
new
unit
that
I
just
added
unit
number
five
one
bedroom
I
moved
in
January
I
paid
2
000.
no,
not
increases.
So
it
looks
just
like
that.
If
you
want
to
do
anything
to
this
unit
again,
you
go
to
the
right
to
our
action
menu
here
and
that's
where
you
can
edit
it.
You
can
delete
it
and
you
can
apply
for
exemptions.
A
So
if
you
have,
for
example,
if
that
person
who
moved
in
in
January
was
your
daughter,
you
can
say
this
exemption
started,
you
can
enter
comments
if
you
want
to,
and
then
you
select
the
reason
for
the
exemption.
In
this
case
it
would
be
the
second
one,
the
owner's
landlord
or
La
the
owner
or
landlord
spouse
partner
children,
parent
grandparent,
occupies
the
unit
I
would
go
in
browse
for
a
file.
You
click
on
the
blue
button.
A
A
There
you
go
and
then
you'll
notice
that
on
this
unit
number
five
where
I
just
said
my
daughter
lives,
the
status
has
changed
to
apply
for
an
exemption,
whereas
before
it's
a
non-exempt
and
then
once
staff
actually
reviews
it,
and
if
it's
approved
this
unit
will
then
say
exempt
and
the
status
will
be.
This
is
an
exempt
unit.
A
So
if
you
have
that
you
want
to
enter
those
in
before,
you
submit
your
registration
for
review,
so
do
all
the
stuff
up
front
and
then
remember
you
do
have
to
do
that
every
year,
okie
dokie,
so
you
want
to
enter
in
all
your
units.
So
you
have.
You
should
have
a
nice
chart
overview.
That
looks
just
like
this.
A
The
other
thing
to
see
is
there
are
those
certain
notices
that
are
required
to
be
uploaded,
like
our
termination
notices,
the
most
common
one
we
see
is
a
three-day
notice,
the
pay
rent
or
put
so
you
can
go
here.
Let's
say
unit
number
four
didn't
pay
their
rent
and
we
gave
them
a
three-day
notice.
Again
we
go
to
the
action
menu,
submit
termination
notice,
click
on
that
we
want
to
enter
in
the
person's
first
name,
the
person's
last
name,
the
person's
phone
's
email,
the
date
that
we
served
the
notice
to
the
tenants.
A
So
we
did
that
because
they
had
five
day
grace
period,
so
we
did
it
on
the
sixth,
let's
say,
and
and
then
we
want
to
do
the
reason
so
the
first
one
there
which
is
nice
is
because
that's
the
most
common
one
is
three
day
notice
to
pair
quip,
and
then
this
is
just
a
little
blurb
about
foreign
protections
under
the
csfra,
so
I
won't
go
too
much
into
it,
but
it
talks
about
notices
to
cease
for
certain
types
of
evictions,
and
then
it
talks
about
tenant
relocation
for
other
certain
types
of
evictions.
A
A
A
So
if
you
have
everything
we
could
say
like
oh
yeah
looks
good.
They
sent
it
in
everything's,
there
everything's,
fine
and
then
we'll.
Let
them
know
if
it
was
submitted
or
not
submitted.
So
I
just
think
it's
better
to
send
this
everything
that
you
sent
to
them.
A
Alrighty,
so
once
you
do
that
again,
you'll
see
the
name
of
the
document
that
you
added
you
certify
that
the
property
then
compliance
and
then
the
things
here
that
are
required
are
the
first
and
last
name.
You
don't
have
to
put
phone
or
email.
It's
not
required.
You
can,
if
you
want
to
if
this
is
a
totally
different
person,
especially
in
bigger
properties,
who's
responsible
for
serving
termination
notices,
then
is
responsible
for
entering
a
unit
information.
A
Perfect
and
then
a
nice
way
that
you
can
actually
check
up
on
the
things
that
you've
done
is,
if
you
scroll
all
the
way
down
to
the
bottom.
You
see
this
case
history,
that's
going
to
show
you
everything
that
you've
ever
done
on
the
website,
so
you
can
see
here
on
unit
number
five
we
applied
for
this
exemption
today
and
the
status
of
it
is
that
it's
open,
it
hasn't
been
reviewed
yet
by
staff
and
then
you'll
see
on
unit
number
four.
We
we
submitted
a
termination
notice
today.
A
A
A
So
we're
just
looking
to
see
that
you
uploaded
the
termination
notice
for
the
unit
that
you
meant
to
upload
it.
For
so
I
know
for
some
of
our
managers,
you
have
many
different
properties
you're
looking
at
and
you
can
accidentally
mix
things
up
a
little
bit.
So
that's
what
we're
reviewing
for
all
right
and
if
you
ever
want
to
look
at
the
things
that
you
reviewed,
you
just
click
this
little
eyeball
or
the
things
that
you
submitted,
and
it
brings
you
to
this
other
page
with
the
details
of
your
case.
A
So
you'll
see
the
landlord's
information,
that's
you
and
then
you'll
see
what
you
uploaded
so
you're
like
okay,
what
I
don't
remember
what
that
was.
Let
me
view
it
or
download
it
click
there.
Obviously,
this
is
not
a
termination
notice.
This
is
a
screenshot,
but
it
would
be
whatever
document
that
you
had
uploaded
there
all
right
and
for
any
reason,
if
you
ever
accidentally
realized
you
uploaded
the
wrong
one,
you
can
click,
withdraw
and
withdraw
the
notice,
and
then
you
get
out
of
this
by
clicking
the
X.
A
A
B
A
A
And
then
you'll
see
now
our
case
status
here.
This
blue
ball
is
now
blue
and
is
not
red,
so
we
are
good
to
go
so
another
thing
since
it's
showing
up
here,
I'll
mention,
is
that
the
there's
this
little
caution
that
the
unit
count
does
not
match,
because
in
the
system
we
have
on
record
that
there's
only
four
units
on
this
property,
but
for
the
case
of
this
demonstration,
I
added
a
fifth.
A
So
it's
going
to
alert
you
that
your
unit
count
is
off
from
what
the
city
thinks
that
you
have
you
should
enter
in
whatever
is
true
for
your
property.
So
if
that's
different
from
what
the
city
has,
if
you
it
says
you
have
three,
but
you
have
four
or
five
enter
in
the
five.
It
just
alerts
staff
to
go
then
and
double
check
if
our
records
are
wrong.
A
So
that's
good
to
know
so
once
you
do
this
you're
all
done
you
are
registered,
then
the
only
thing
that
happens
next
is
that
staff
will
review
it
and
then
we
basically
accept
it.
The
only
reason
we
wouldn't
is:
if
something
really
looks
wrong,
and
we
have.
We
usually
ask
you
first,
we'll
send
you
an
email
or
call
and
say
hey:
did
you
mean
to
do
this,
but
other
than
that
you'll
get
accepted,
and
then
this
blue
bar
will
turn
green,
and
that
is
totally
it.
A
A
A
You
want
to
double
check
your
unit
information
and
if
nothing
needs
to
be
changed,
all
you
do
is
log
in
you.
Go
back
down
to
the
bottom,
where
that
review
and
submit
button
was-
and
you
just
do
that
process.
So
you
just
click
review
and
submit
check
everything,
submit
it
again
and
then
you're
done,
but
you
do
need
to
remember
to
go
in
and
review
and
submit
every
year.
A
A
Alrighty,
so
this
is
what
I'll
send
you.
This
is
basically
just
a
step-by-step
of
everything
that
I
just
did
with
pictures,
so
you
can
have
that
for
your
records,
but
I
want
to
just
go
down
to
the
bottom.
Where
I
have
my
contact
information
here.
B
A
A
So
you
can
give
us
a
call
or
you
can
send
us
an
email
or
you
can
visit
our
website.
We
do
have
people
available
who
speak
Spanish
and
we
can
also
get
other
languages
and
partners,
but
those
are
old.
So
we'll
look
here
at
our
Virtual
Office
hours,
we
have
every
Tuesday
from
10
a.m,
to
12
p.m.
That's
on
Zoom!
It's
not
in
person
and
you
can
get
there
by
going
to
mountainview.gov
RSP
office
hours.
A
A
First
and
third
Thursday
from
one
to
five
o'clock
on
the
second
floor
program
room,
so
we're
sort
of
like
up
the
elevator
or
the
stairs
to
the
right
all
the
way
down,
and
so
yeah
we'll
be
here
indefinitely.
So
anytime,
you
want
to
see
us
in
person
or,
if
you
need
help
registering
I
can
just
help
you
on
the
spot,
foreign.
A
A
So
it's
good
for
tenants
and
landlords,
but
it's
also
a
good
resource
for
landlords.
If
you
have
tenants
who
are
fighting
with
each
other,
send
them
to
mediation,
foreign,
so
our
legal
resources,
we
have
the
website
and
phone
number
for
Santa
Clara,
County,
Bar,
Association
lawyer
lawyer
referral
service
that
one
always
ties
my
tongue.
However,
we
have
the
Superior
Court
self-help
center,
all
of
which
are
open
all
right
or
if
you
need
help
you
can
reach
out
to
me
directly.
That
is
my
email.
A
A
That's
just
the
way
the
world
works
and
I
want
you
to
make
sure
you
have
my
contact
information,
so
you
can
reach
out
to
me
and
I
can
help
you
through
that
and,
if
I'm
not
available,
as
I
said
the
other
Andreas
available,
or
we
have
another
staff
Jessica
who's
available
to
help
as
well.
So
we
have
people
okie
dokie.
So
nothing
else.
Thank
you
for
coming.