►
Description
City of San José, California
Smart Cities & Service Improvements Committee of June 2, 2022
Pre-meeting citizen input on Agenda via eComment at https://sanjose.granicusideas.com/meetings.
This public meeting will be conducted via Zoom Webinar. For information on public participation via Zoom, please refer to the linked meeting agenda below.
Agenda https://sanjose.legistar.com/View.ashx?M=A&ID=952866&GUID=156622EF-952C-47A7-8260-D6062E85F0B7
A
A
B
Great,
let's
do
a
actually
let
me
call
the
meeting
to
order
apologies.
This
is
june
2nd
welcome
everyone
to
the
smart
cities
and
service
improvements.
Committee
meeting
I'd
like
to
just
review
our
code
of
conduct
before
we
begin
and
I'll
do
that
by
just
reminding
both
committee
members
and
members
of
the
public
to
follow
our
code
of
conduct
at
the
meeting.
This
includes
commenting
on
the
specific
agenda
item
only
and
addressing
the
full
body.
Public
speakers
will
not
engage
in
a
conversation
with
the
chair
council,
members
or
staff.
B
All
members
of
the
committee
staff
and
the
public
are
expected
to
refrain
from
abusive
language,
repeated
failure
to
comply
with
the
code
of
conduct
which
will
disturb,
disrupt
or
impede
the
orderly
conduct
of
this
meeting
may
result
in
removal
from
the
meeting.
So
the
committee
meeting
is
now
called
to
order,
and
can
we
get
a
roll
call.
D
B
E
Good
afternoon,
I'm
chairperson
mayhem,
mayor
ricardo,
vice
mayor
jones
committee,
members
and
members
of
the
public
rob
lloyd,
deputy
city
manager
for
the
city
of
san
jose.
For
our
june
meeting
city
staff
will
present
three
items.
First
under
agenda
item
d1
we
have
an
annual
update
on
it.
The
it
strategic
plan
city
council
accepted
the
2123
it
strategic
plan
in
august
of
2021.
E
The
information
technology
department
updates
this
committee,
at
least
annually,
on
the
status
of
implementing
the
goals
and
core
measures
of
that
plan
in
support
of
the
city
roadmap
and
as
council
and
the
city
manager
update
their
key
priorities.
Khalid
our
city
chief
information
also
will
present
that
item.
Second
under
agenda
item
d2,
we
have
a
report
on
the
city's
adoption
of
management
and
data
platforms
to
both
support
operations
and
progress
on
priority
initiatives.
This
includes
achieving
vision,
zero
safety
goals
on
the
city,
road
map,
jesse,
mintz,
roth
and
vince.
E
E
F
F
The
ip
strategic
plan
was
developed
based
on
the
city's
budget
priorities,
the
city's
roadmap
and
conducting
over
110
interviews
with
council
members,
department,
directors
and
staff.
We
have
also
consulted
with
the
infotech
research
to
validate
our
I.t
strategic
plan
and
ensure
our
recommendations
are
in
line
with
the
indices
industry
standards.
F
F
F
F
F
F
F
F
This
is
one
of
the
recommendations
that
they
have
identified
for
us
to
increase
our
efficiency,
since
we
are
very
lean,
I.t
group
in
the
city,
some
of
the
things
that
we're
going
to
be
working
on
as
in
service
portfolio
management
is
service,
desk
and
incident
management,
and
also
we're
developing
application
to
increase
productivities
in
the
city
and
various
other
projects
that
we're
going
to
be
focusing
on
in
year.
22
23.
F
F
F
F
F
D
F
F
We
are
moving
the
office
innovation
from
the
city
manager's
office
into
itd,
and
that
includes
the
broadband
and
the
office
of
equity.
I'm
sorry
equity
as
a
lead
to
move
from
the
city
managers
into
itd,
and-
and
this
concludes
my
presentation
and
we're
available
to
provide
for
answering
questions
and
new
feedback.
B
A
A
I
just
wanted
to
thank
yourselves
for
that
work
and
really
what
it
can
build
for
our
future
and
just
a
reminder
of
all
those
studies
of
the
past
few
years
that
we're
now
starting
to
apply
that
just
simply
they're
helpful
to
a
future
community
process
that
addresses
the
questions
of
reimagine.
Interestingly,
very
interestingly,
we're
doing
this
work
before
we
imagine,
and
so
good
luck
in
those
continued
efforts
and
what
that
means
and
what
that
needs-
and
I
think
it's
a
great
example
for
other
cities
of
the
bay
area.
A
Just
a
reminder
of
that-
and
my
second
reminder
is
that
from
last
month's
meeting
you
had
items
that
you
know
you
showed
you
know
your
roadmap
where
things
are
at
and
all
the
things
that
needed
to
be
worked
on
were
basically
accountability
and
open
public
policy
for
the
future
of
cyber
security
issues,
iot
issues
kind
of
what
you
were
labeling
here
today
and
just
a
reminder
that
if
we
have
to
learn
to
more,
you
know
we're
practicing.
Well,
we
have
to
learn
to
more
openly
talk
about.
A
You
know
when
we
need
to
work
on
open
public
policy
ideas
and
accountability
practices
we're
trying
to
make
those
steps
now,
but
we're
still
a
bit
too
afraid
just
to
casually
and
openly
talk
about
it
and
it's
important
to
the
process.
Good
luck,
how
you
can
do
that
and
how
that
can
help
this
item.
Thank
you.
C
B
F
Thank
you
vice
mayor
for
your
questions.
Two
things
that
we're
working
on
to
improve
the
the
customer
satisfaction
one.
We
are
examining
how
the
tickets
are
being
triaged
to
the
apartments
to
make
sure
that
the
appropriate
department
is
receiving
the
ticket
in
a
timely
manner.
So
they
can
work
on
it
and
make
sure
that
there
is
no
gap
in
communication
between
the
3-1-1
team
and
the
departments
that
provide
the
service.
F
F
So
primarily
it's
how
we,
how
we
manage
the
the
incoming
calls
and
how
it's
being
triaged
to
the
department.
This
is
something
that
we
are
examining
to
see
how
we
can
increase
the
efficiency
and
eliminate
any
gap
between
three
one,
one
team
and
the
departments
responsible
for
providing
that
service.
F
That's
a
great
point,
part
of
the.
What
we're
trying
to
do
is
to
identify
what
services
departments
can
provide
and
what
services
we
cannot
provide.
That
way
when,
when
the
customer
calls
we
immediately,
let
them
know
that
this
is
not
something
that
we
can
do,
and
this
is
the
responsibility
of
another
agency
or
there's
not
something
legally,
that
we
can
perform.
E
C
B
Thank
you
vice
mayor.
I
appreciate
those
great
questions
and-
and
I
think
it's
really
valuable-
that
as
everyone
was
just
articulating,
the
the
data
that
is
being
surfaced
through
311
is
enabling
us
to
then
go
back
to
the
fulfillment
side
at
the
departmental
level
and
refine
how
we're
delivering
services
to
our
residents.
B
So
I
think
it's
it's
great
that
we're
doing
that
loop,
closing
and
we're
going
back
upstream
if
you
will
and
and
figuring
out
how
to
improve
how
we're,
how
we're
communicating
and
delivering
services
to
improve
the
objective
measure
of
success
here,
which
is
that
people
feel
like
we're
solving
their
problems.
That's
great
to
see.
B
I
had
one
other
question
which
was
around
vacancies
and
that
that
was
the
one
metric
that
stood
out
to
me
as
being
particularly
concerning,
and
I
was
just
wondering
if,
if
you
can
just
help
us
understand
a
little
bit
about
how
we're
doing
recruiting,
are
we
being
as
proactive
as
we
can
be?
Do
we
feel
that
we
have
enough
resources
devoted
to
recruiting
and
hiring
my
own
experience
as
an
employer?
Is
that
if
you
don't
make
it
the
number
one
priority?
F
Thank
you
for
the
question.
It
is
a
critical
and
a
big
challenge
for
us,
because
we
have
to
compete
for
the
for
the
talents
in
san
jose.
So
we
are
working
very
closely
with
the
human
resources
department
to
identify
how
we
can
make
the
process
easier
for
the
applicants
to
apply
two.
We
are
reaching
out
to
all
our
new
hires
and
all
our
employees
in
it
to
promote
positions
to
make
it
the
responsibility
for
everybody
in
an
itd
to
promote
the
opening
positions
or
available
availability
and
and
reach
out
to
friends.
F
Co-Ex
co-workers,
anybody
that
might
be
interested
and
the
third
one
is
really.
We
emphasizing
a
lot
putting
a
lot
of
efforts
on
the
internship
program
to
make
sure
that
students
senior
students
have
the
opportunity
to
work
in
government
and
get
really
to
the
sweetness
of
understanding
how
how
it
feels
to
serve
the
public
and
and
gaining
knowledge
in
technology,
so
we're
hoping
by
simplifying
the
the
process
to
apply
increasing
on
promoting
the
availability
or
vacancies
to
friends
and
family
in,
in
addition
to
working
with
schools.
F
B
Great
those
all
sound
like
excellent
strategies,
just
one
quick
follow-up,
which
is
when
we
post
a
new
opening.
To
what
extent
are
we
passively,
obviously
we're
posting
to
job
boards
and
whatnot?
But
to
what
extent
are
we
passively
waiting
for
candidates
to
come
to
us
when
they
are
looking
for
a
job
versus
proactively
reaching
out
to
folks
who
might
be
a
good
fit
for
the
role,
even
if
they
are
not
looking
for
a
job.
F
I
I
think
you
heard
it
on
the
mail
that
the
old
traditional
way
of
posting
a
job
and
helping
people
to
see
it
and
be
interested
these
days
are
gone.
What
we
are
looking
for
is
to
look
at
people
in
our
industry,
the
people
that
we
know
to
have
the
skill
sets
and
reach
out
to
them
to
let
them
know
either
through
linkedin
or
directly
through
email
or
phone
calls
to
say,
hey
this
is
the
city?
Has
this
opening?
Are
you
interested?
Do
you
know
anybody
else
is
gonna
be
interested.
F
It
is
really
on
us
every
person
in
I.t
to
take
this
responsibility
to
do
as
much
outreach
as
we
can,
because
this
is
the
only
way
that
we're
going
to
be
we're
going
to
be
able
to
reach
the
new
communities
or
new
professionals
that
we
did
not
reach
reach
to
them
through
the
traditional
methods
in
the
past.
So
that's
something
that
we're
really
looking
at
and
also
we.
We
had
a
work
session
with
our
interns
and
we
asked
them.
Why
do
you
like
working
for
the
city?
F
What
can
we
do
to
increase
the
interest
of
new
grads
to
work
for
the
city
and
they
they
recommended
a
lot
of
things
like
what
you
guys
have
like
sessions.
Come
speak
in
our
classes,
introduce
the
concept
of
working
for
city
and
civic
service
to
the
students
before
they
graduate.
So
that's
some
of
some
of
the
things
we're
learning
from
our
interns
and
we
will
work
with
them
to
see
how
we
can
be
more
attractive
or
more
appealing
to
senior
students
and
new
grounds.
B
G
B
B
E
H
I
will
be
speaking
briefly
on
some
of
the
technical
aspects
of
our
projects
that
we
have
going
on
both
internally
and
our
external
partnership
with
urban
logic
and
jesse.
My
colleague
will
also
be
speaking
in
depth
about
some
division:
zero
statistics
that
we've
accumulated
over
the
partnership,
probably
for
the
past
nine
to
twelve
months
x,
like
this.
H
H
So
here
we
have
a
quick
status
of
some
milestones
that
we
achieved
over
the
past
year.
We
have
an
internal
platform
and
an
external
platform,
as
I've
been
speaking
about
in
previous
meetings.
The
first
two
points
here,
just
a
little
bit
of
background
there.
This
was
has
a
lot
to
do
with
the
the
work
whether
we've
been
doing
for
the
past
two
to
three
years.
H
As
far
as
consolidating
our
data
cleaning
our
data
and
making
it
organized
so
that
we
could
actually
take
it
to
the
next
level
of
analytics,
that's
enabled
us
to
hit
the
first
bullet
point.
We've
been
able
to
automate
our
backend
processes
for
our
internal
platform,
so
this
basically
enables
us
to
take
more
data,
sets
and
add
it
to
k
to
get
more
comprehensive
results.
H
So
that's
been
a
huge
benefit
within
the
pipelines
that
we've
been
working
with.
Second
bullet
is
by
organizing
our
data.
The
way
we
have
it.
We
now
have
secure
pipelines
to
not
only
go
into
our
central
data
repository.
We
also
can
migrate
or
move
this
data
over
to
our
urban
logic,
central
repository
as
well.
H
The
third
bullet
is
where
we've
been
able
to
work
with
urban
logic
and
they've,
completed
their
architecture
and
design
for
the
core
functional
data
layers.
I'll
speak
a
little
bit
more
in
depth
with
this
further
on
down
in
the
slides
and
then
through
the
efforts
that
we've
worked
with
them.
For
the
past
nine
to
twelve
months,
our
planning
department
has
completed
a
phase,
one
key
performance
indicators
and
our
vision.
Zero
team
has
completed
phase
one
of
their
use
cases
around
safety
next
slide.
Please.
I
H
Here
is
a
snapshot
of
our
timelines
that
we're
looking
at
and
targeting.
The
first
part
is
some
things
that
I
covered
in
the
first
slide,
but
I'll
cover
this
almost
in
every
slide,
because
this
is
the
most
important
part
of
our
data
platform.
It
becomes
a
data
repository
how
clean
our
data
is,
and
then
the
data
engineering
piece
is
where
urban
logic
has
created
a
layer
to
normalize
our
data.
H
H
During
that
time
frame,
they're
actually
going
to
be
working
on
designing
what
we
call
machine,
learning,
algorithms,
that's
going
to
actually
build
the
intelligence
into
the
data
platform
itself
from
there
in
april
of
2023,
that's
going
to
give
us
the
predictive
modeling
and
the
predictions
and
the
intelligence
that
we've
all
been
waiting
for.
So
this
is
actually
going
to
take
the
expertise
of
the
transportation
specialist.
H
It's
going
to
take
the
data
science
of
urban
logic,
and
this
is
where
we're
going
to
be
looking
at
different
results
based
on
different
scenarios
and
put
in
assumptions
there
to
have
predictions
at
that
point,
and
this
is
going
to
hopefully
expedite
our
addressing
all
the
different
needs
that
we
have
to
address
within
the
city
in
a
more
effective
and
efficient
way.
The
last
piece
of
this
is
our
visualizations.
H
H
This
slide.
I
really
want
to
speak
about
the
layers
I've
spoken
about
this
before,
but
this
is
why
data
analytics
is
so
complicated.
It's
not
going
to
happen
overnight.
It's
not
how
fast
we
could
do
this,
it's
how
well
we
could
do
this.
We
want
to
make
sure
we
do
our
due
diligence
from
start
to
finish
so
that
when
we
produce
some
analytics,
it's
accurate.
It's
consistent,
it's
meaningful!
So
when
you
look
at
the
first
two
layers,
we
have
our
data
repository,
which
is
storing
the
data.
H
We
have
our
data
engineering
layer,
which
is
normalizing
the
data
normalizing.
The
data
makes
it
clean
and
consistent
so
that,
if
one
use
case
app
accesses
the
data,
another
use
case
we'll
see
the
data
in
the
exact
same
way.
The
data
science
layer
is
the
next
layer
up,
and
this
is
our
machine
learning
layer.
This
is
where
our
transportation,
specialist
and
urban
logic
data
scientists
are
going
to
actually
write
the
system.
H
Algorithms,
to
do
the
thinking
for
us,
based
on
the
information
that
we
provide,
based
on
the
assumptions
that
we're
looking
at
and
then
that
leads
to
the
predictions
and
intelligence
model
of
what
we're
really
aiming
for.
So
this
is
going
to
get
us
to
a
point
where,
right
now
we
have
the
information
we
get
a
group
of
engineers
and
specialists
within
the
room.
We
start
to
look
at
the
data
and
manually
analyze
it.
H
This
will
make
us
more
efficient
by
doing
most
of
that
work
for
us,
where
we
just
take
the
visualizations
and
then
we
could
do
making
the
decisions
out
of
that.
A
good
example
of
predictions
that
we've
already
been
doing,
we've
been
taking
before
and
after
results
for
some
of
the
traffic
safety.
Quick,
builds
that
we've
been
working
on
and
that's
giving
us
some
insight
as
far
as
what
the
impact
actually
is.
Is
it
creating
an
impact
in
a
positive
way
or
a
negative
way,
and
that
sort
of
thing?
H
And
so
we
want
to
make
sure
that
we
use
this
information
so
that
we
could
ensure
that
we're
looking
at
it
through
an
equity
lens,
we're
looking
at
it
through
a
safety
lens
and
that's
going
to
help
us
predict
the
the
highest
impact
that
we
could
do
with
the
dollars
that
we
have
to
spend
in
the
next
slide.
Please.
H
This
slide
right
here
is
just
a
sample
set
of
what
we're
doing
with
our
internal
system
again.
Just
really
briefly,
our
internal
system
is
what
we've
developed
in-house.
It's
a
power
bi
front
end,
and
this
the
internal
system
is
a
point
in
time
snapshot
of
where
we
are
today.
It
doesn't
necessarily
do
predictions.
H
We
can
look
at
the
data
and
then
we
analyze
it
and
we
predict
what
we
should
be
doing,
or
we
should
look
at
areas
that
we
should
be
focusing
on
based
off
the
data,
our
external
system,
once
our
internal
system
matures
it's
also
acting
as
an
incubation
area,
where
we're
testing
out
different
scenarios
to
make
sure
that
we're
validating
the
data,
it's
accurate.
It's
consistent,
there's
no
gray
areas,
things
like
that
once
we
do
that,
then
we
port
the
data
over
to
urban
logic,
and
then
that
goes
into
our
advanced
analytics
system.
H
Then
we'll
take
this
information,
combine
it
with
the
other
information
that
we
have,
and
it
will
be
a
more
comprehensive
intelligence
prediction
model
at
that
point,
but
this
particular
slide
just
shows
you
some
of
our
traffic
safety
projects
that
we
have
going
on.
This
was
from
2019
until
april
2022.
H
This
is
based
off
of
the
american
community
survey
acs
2019
survey,
which
is
a
census
census
track
data.
This
took
in
account
race
and
income
to
provide
equity
scores.
Then
we
had
our
projects
that
were
lined
up
against
that
in
the
allocated
budget.
That
was
up
that
was
lined
up
against
the
the
equity
scored
areas
and
through
that
we
basically
can
take
this
look
at
it
through
an
equity
lens,
see
if
we're
focusing
on
the
right
areas,
if
we're
focusing
on
the
incorrect
areas,
how
do
we
correct
that
again?
H
This
is
a
snapshot
that
we
do
for
various
things.
This
is
just
a
sample
we
could
put
in
other
equity
type
of
variables
in
here
we
could
have
a
map
layer
of
council
districts,
there's
many
different
things
we
could
do
since
we
have
this
clean
in
the
back
end
of
our
central
repository,
we
could
feed
the
system
and
it
could
actually
come
out
with
some
pretty
comprehensive
results
at
that
point.
H
J
J
It
started
going
above
the
range
and
we
were
quite
concerned-
and
you
know
we
look
at
this
data
publicly
in
the
vision-
zero
task
force
quarterly.
So
it
was
something
that
we
do
discuss
a
lot
publicly
at
the
end
of
the
year
for
2021,
we
ended
it
the
same
peak
that
we'd
reached
in
two
previous
years,
but
in
2022
beginning
this
year
the
line
has
been
above
where
we've
been
in
recent
years
and
we
are
concerned
and
interested
to
see
what
we
can
analyze
and
what
we
can
do
so.
J
J
J
So
you
know
we
inside
our
inside
the
department
of
transportation.
There
are
only
a
handful
of
people
who
know
gis
well,
but
we
have
over
190
registered
users
now
on
the
urban
logic
platform,
and
so
we're
going
to
use
the
example
of
district
7,
which
we
already
raised
as
having
the
highest
fatalities
year
to
year
in
the
last
five
years.
J
J
What
this
highlights
is
that
some
of
the
intersections
of
particular
interest
in
district
7
are
capital,
expressway
and
center
center
and
tully
road
tully
road
at
curtner
and
monterey
also
mclaughlin
and
tully
in
mclaughlin,
and
let's
see
here,
capital,
expressway
and
so
on,
so
that
this
just
helps
us
identify
with
this
investment
in
the
data.
The
ability
to
run
a
somewhat
simple
search
and
find
these
locations.
J
And
an
example
of
what
you
could
build
there.
This
is
one
of
the
intersections
that
was
highlighted
in
the
last
search.
This
is
monterey
road
at
curtin
or
tully,
and
that
was
the
location
in
2021
where
we
had
the
most
fatalities.
There
were
three
pedestrian
fatalities
at
this
intersection
without
getting
too
deeply
into
the
specific
treatments.
Here
we
were
able
to
build
these
quickly,
which
is
the
idea
of
quick,
build
our
current
strategy,
and
these
we've
made
improvements
on
the
north
leg,
where
most
of
the
fatalities
occurred.
J
J
Now,
I'm
going
to
get
into
a
more
complicated
search
in
our
2021
traffic
fatality
data,
the
year
in
which
we
had
60
traffic
fatalities
every
year
we
present
these
insights
at
the
transportation
environment
committee
and
also
in
the
vision,
zero
task
force.
So
you
know
we
try
on
the
high
level
to
figure
out
what
the
major
themes
are.
That
can
be
the
focus
of
our
investment
in
the
coming
months.
J
J
J
J
We
have
vince
and
myself
here
and
tau
wynn
from
my
team
and
william
harmon
from
vince's
team
and
on
this
slide
we
have
hermann,
but
we
also
on
the
panel
right
now
have
mark.
So
if
there
are
any
questions
for
urban
logic,
I'm
sure
that
he
can
also
help
us-
and
I
just
want
to
thank
both
of
them,
but
also
the
whole
urban
logic
team.
There
are
a
lot
more
people
at
urban
logic
who
work
on
this
all
the
time.
B
Thank
you
vince
and
jesse
and
apologies.
My
home
internet
just
went
out,
and
I
am
just
switching
over
to
my
phone
apologies
for
the
disruption.
There
really
appreciate
the
report
and
the
ways
that
we're
using
data
analytics
to
get
it
a
really
serious
problem
in
our
community.
Why
don't
we
head
over
to
public
comment
and
invite
members
of
the
public
to
speak?
I
actually
am
not
able
to
see
that
on
my
phone
vice
mayor.
Would
you
mind
managing
that?
Please.
C
A
A
How
the
future
of
ksi
statistics
will
be
in
san
jose?
Thank
you
for
reporting,
18,
unhoused
and
23.
Pedestrians
have
been
killed
in
the
past.
I
guess
year
right.
I
hope
that
number
is
accurate.
I
you
know
it's
my
guess.
It's
possible
that
a
few
more
of
those
pedestrians
killed
could
be
labeled
as
unhoused
and
that
we
are
really
dealing
with
you
know.
These
are
the.
This
is
the
first
time
we're
able
to
talk
about
unhoused
being
included
in
ksi
statistics,
so
things
are
new
to
us.
A
We
don't
know
how
to
quite
yet
I
don't
know
offer
that
to
the
public,
to
ourselves
and
to
the
future
of
city,
government
or
state
government
funding,
and
we
don't
quite
know
how
to
work.
Those
statistics
we've
had
a
long
time
fight
now
the
past
few
years,
how
we're
going
to
better
able
to
label
these
things
and
be
open
about
it.
I
hope
you
know
good
luck
in
working
towards
a
better
honesty
with
ksi
statistics,
where
we
can
all
be
very
clear
with
each
other.
That's
the
goal
and
good
luck.
A
A
You
know
to
want
to
report
on
civil
protection
ideas
and
to
study
those
guidelines
really
helps
bring
better
decisions
for
the
future
of
vision,
zero
projects,
I
feel
so
you
know
it's
good,
open
public
policies,
accountability
and
civil
protection
ideas
that
can
really
help
those
things
and
and
how
also
to
procure
local
government
itself
when
we
bring
in
government
workers
if
they
have
good,
open
public
policy
ideas
and
there's
accountability,
and
we
have
that
good
policy
that
helps
everything.
Thank
you.
D
I
want
to
express
my
appreciation
for
jesse
who
had
reached
out
to
me.
I
was
the
first
family
member
that
had
ever
spoken
to
their
team
and
allowed
them
to
ask
questions
of
me
about
this
experience
so
that
they
approach
it
from
a
more
heartfelt
place,
as
well
as
the
statistics
that
are
extremely
important.
One
of
the
things
that
I
also
appreciate
about
dot
is
that
they
have
highlighted
the
disability
justice
book
children's
book.
We
moved
together
and
had
used
that
as
part
of
their
pedestrian
staff
with
schools
in
terms
of
the
smart
cities.
D
Are
you
always
using
the
accessibility,
checker
wanting
to
make
sure
that
the
city
consistently
moves
towards
accessible
presentations,
and
there
are
some
things
that
that
make
me
wonder
that
at
times,
I
am
appreciative
of
the
way
that
this
slide
shows
the
countdown,
but
also
the
item.
With
regards
to
large
urban
logic.
When
I
go
to
the
website,
I
don't
see
accessibility
statement,
nor
do
I
see
any
vpats
voluntary
accessibility
program
templates.
D
I'm
curious
about
the
level
of
accessibility
city
of
san
jose
has
a
standard
now
for
web,
but
it's
not
necessarily
included
with
robustness
and
the
procurement
process.
That's
a
topic
that
I've
been
raising
for
a
while,
and
so
I'd
love
to
hear
about
that
to
make
sure
that
not
only
the
public
can
access
this
fabulous
information,
but
also
employees
with
disabilities.
B
J
J
I
I'll
quickly
address
the
comment
and
thank
you,
molly.
I
believe
we
spoke
quickly
last
time
on
on
a
previous
smart
city
session
and
you
did
flag
at
the
time
as
well
about
the
accessibility
issue
for
urban
logic,
so
just
a
little
insight
into
where
we
are.
At
that
stage
we
actually
have
a
new
design
team
and
a
new
website
process.
That's
underway.
That's
actually
starts
in,
I
believe
the
following
monday.
I
So
that's
one
of
the
items
that
you
raised
and
we
put
it
into
the
the
product,
or
at
least
our
internal
company
development
process,
to
incorporate
accessibility
standards
into
our
both
our
product
and
our
our
company
website.
So
thank
you
for
that.
That
initiative
was
undertaken
by
us
that
you're
urging
so
I
appreciate
a
little
bit
more
patience,
but
it
is
underway.
B
C
Matt,
I
just
I
don't
have
a
question
or
chair,
I
don't
I
don't
have
a
question,
but
I
just
want
to
just
commend
staff
for
all
the
hard
work.
I
remember
was
about
four
more
than
four
years
ago,
when
we
were
just
you
know,
first
discussing
this
and
and
the
concept
and
the
ability
to
do
predictive,
modeling
and
to
see
where
we
are
now,
it's
really
exciting.
C
I
know
that
once
where
we
complete
the
process
that
we're
going
to
be
able
to
save
lives
and
that's
the
most
important
thing
just
unfortunately,
that's
not
going
to
happen
while
I'm
serving
on
the
council,
but
I
am
looking
forward
to
seeing
when,
when
this
whole
operation
is
up
and
running,
and
we're
able
to
do
some
really
cool
things
with
the
predictive
modeling.
So
on
that,
I
want
to
make
a
motion
to
accept
staff's
report.
G
B
Thank
you
and
before
we
vote,
I
just
have
one
follow-up
question,
which
is
what,
if
we
do,
we
have
enough
data
at
this
point
in
san
jose
to
look
back
at
the
mitigations
that
we've
implemented
and
understand
which
ones
seem
to
be
having
the
biggest
impact,
and
if
there's
some
that
maybe
aren't
working
and
we
should
move
away
from
I
mean.
Is
there?
Is
there
enough
data
to
kind
of
know
where
we
should
be
focused
when
we're
trying
to
make
an
intersection
safer?
For
example,.
J
Generally,
yes,
I'd
say
that
our
we
are
beginning
working
more
on
evaluations
and,
and
so
that
is
an
area
that
we
are
building
the
capacity
to
to
do.
They
require
us
data,
that's
in
urban
logic.
They
also
require
data,
that's
not
yet
earned
in
urban
logic,
so
we
need
to
combine
sources
and
collect
some
data
outside
the
platform.
J
So
so
I
guess
that's
a
roundabout
answer
of
saying
yes
and
we
we
have
some
work
to
do
to
be
able
to
do
it
on
a
large
scale,
but
we
are
beginning
to
do
it
on
the
corridors
that
we've
redesigned
under
vision,
zero.
So,
for
example,
the
first
one
that
is
a
vision,
zero
project
that
we're
specifically
planning
to
do
this
with
is
center
road,
and
we
are
working
on
on
beginning
that.
B
B
K
J
Yeah,
I
I'm
I'm
not
prepared
to
give
you
a
very
detailed
answer
here,
but
I
would
say
that
you
know
it's
in
the
scene
of
things.
It's
the
number
two
issue
below
speeding
yeah
it
is.
It
is
very
similar
to
speeding
in
the
high
level.
So
I
think
that
we'll
follow
up
with
you
to
give
you
the
detailed
answer.
C
C
G
D
B
E
And
vice
mayor
I
can
introduce
the
next
item
and
and
that's
the
report
on
adopting
climate,
smart
practices
and
technology
management
to
reduce
energy
consumption
and
e-waste
calatovic.
Our
cio
and
ed,
kim
deputy
chief
information
officer
will
present
this
item
and
I
think
glenn
reyes
is
also
helping
to
present.
F
Thank
you
good
afternoon,
chair
mahana
and
mayor
ricardo
vice
mayor
jones
committee,
members
and
members
of
the
public.
My
name
is
khaled
tulfik
chief
information
officer.
We
are
here
to
present
the
green
information
technology
plan
status
report.
Presenting
with
me
is
ed:
kemp,
deputy
chief
information
officer
and
grand
glenn
griez
enterprise
supervisor
technology.
Analyst
next
slide.
F
Please,
in
2018
city
council
approved
climate,
smart,
san
jose
the
city's
climate
action
plan
aligned
with
the
2016
paris
climate
agreement,
the
plan
defined
three
strategic
strategic
pillars,
one
of
which
focuses
on
building
and
sustainable
in
climates
and
climate,
smart
city.
I
will
now
turn
it
over
to
ed.
L
L
What
did
itd
define
as
objectives
to
achieve
address
these
goals?
Itd
developed
four
green
technology
goals
through
the
development
of
the
itd
strategic
plan.
As
we
considered
the
technology
initiatives
for
the
next
five
years.
These
goals
served
as
a
major
factor
in
the
development
of
initiatives
to
ensure
that
it
was
reducing
greenhouse
gas
emissions
and
not
adding
to
it.
L
The
first
goal
considered
was
to
reduce
any
carbon
impact
caused
by
equipment.
Itd
approached
its
initiatives
by
taking
the
approach
of
consolidation
and
reduction
when
procuring
new
equipment.
If
there
were
opportunities
or
technologies
that
provided
services
more
efficiently
and
with
less
equipment
all
without
compromising
levels
of
service,
this
was
the
priority.
The
second
was
to
reduce
print
consumables.
L
The
city
generates
large
quantities
of
paper
printouts.
We
wanted
to
see
if
there
were
approaches
or
strategies
to
reduce
this
number
and
save
power
and
trees
in
the
process.
Third
was
to
find
ways
to
reduce
e-waste
and,
finally,
fourth
was
to
reduce
commute
carbon
impact.
If
there
are
technology,
standards
or
practices
that
we
could
employ
city-wide,
the
hope
is
to
establish
standards
that
gives
the
city
the
opportunity
to
potentially
reduce
emissions
caused
specifically
by
employee
commutes.
L
So
how
itd
attempted
to
accomplish
this
was
through
four
specific
initiatives
to
meet
these
goals.
The
first
is
cloud-based
computing.
Now
cloud
computing
takes
traditional
technology
services
that
requires
large
quantities
of
on-premises
physical
servers
and
allows
you
to
utilize,
either
a
network
or
the
internet
to
store
or
manage
or
process
data.
A
good
example
of
public
cloud
is,
for
example,
office,
365
email.
The
email
service
is
provided
through
the
internet
cloud
without
requiring
itd
to
manage
any
equipment
in
our
data
center,
and
then
there
is
also
private
cloud.
L
This
applies
the
same
concept,
but
with
itd
hosting
a
significantly
smaller
footprint
of
appliances
to
replace
the
hundreds
of
servers
used
to
provide
technology
services
to
the
city.
The
second
initiative
that
it
took
is
device
consolidation
per
employee.
This
effort
was
focused
around
limiting
the
number
of
devices
per
employee
through
device
replacement,
while
making
sure
the
replacement
device
can
support
a
mobile
workforce.
L
The
third
initiative
is
to
reduce
paper
printouts
and
paper.
Copies
itd
wanted
to
find
ways
through
new
technologies
to
reduce
the
total
amounts
of
paper
required
to
conduct
city
business,
and
then
the
last
initiative
is
to
employ
e-waste
handling
processes,
itd
employed,
creative
ways
to
process
e-waste
outside
of
just
the
traditional
disposal
of
electronic
equipment.
Oops.
Excuse
me
this
slide
demonstrates
how
each
of
the
major
infrastructure
projects
lined
up
with
the
green
technology
goals,
each
of
which
fell
under
one
or
in
some
cases,
multiple
target
goals.
L
For
the
cloud-based
computing
initiative,
itd
initiated
significant
infrastructure
replacement
projects,
some
that
even
actually
commenced
prior
to
the
green
technology
initiative,
but
all
in
the
effort
of
reducing
the
amount
of
physical
equipment
required
to
be
managed
in
the
city
hall
data
center.
The
most
recent
significant
project
completed
was
the
installation
of
the
city's
private
cloud
also
referred
to
as
hyper-converged
infrastructure
or
hci.
L
This,
in
turn
resulted
in
an
annual
decrease
of
carbon
emissions
of
approximately
1100
metric
tons
and
approximately
1.5
million
kilowatt
hours
saved
annually,
and
that's
of
the
equivalent
of
potentially
powering
140
homes
in
an
entire
year.
It
also
changed
its
telephony
strategy
by
moving
phone
services
to
the
cloud.
This
effort
reduced
total
server
equipment
by
97,
resulting
in
a
reduction
of
100,
approximately
123
metric
tons
of
carbon
emissions
and
enough
power
savings
in
this
case
to
power
16
homes
for
an
entire
year.
L
And
finally,
the
move
to
cloud
storage
had
a
significant
impact
to
power,
consumption
and
physical
footprint
in
the
city.
Data
center,
while
we
don't
have
the
specific
emissions
saved,
the
total
reduction
of
required
physical
storage
equipment
was
approximately
reduced
by
95,
so
to
provide
some
context,
this
reduction
represents
12
of
the
entire
data
center
center
physical
footprint
reduced
as
a
result
of
cloud
storage.
L
The
areas
of
focus
under
the
device
consolidation
per
employee
initiative
were
specifically
around
replacing
legacy
equipment
and
reducing
the
total
number
of
devices
issued
per
employee.
In
addition,
the
covet
pandemic
presented
both
requirements
and
opportunities
to
redefine
the
city's
issued
device
standard
as
laptops
going
forward.
Itd
also
started
reclaiming
extraneous
devices
from
employees
and
recommended
just
a
single
issued
laptop
for
employees.
M
Thank
you
good
afternoon,
chairperson
mayhem,
mayor
ricardo,
vice
mary
jones
committee
members
and
members
of
the
public,
I'm
glenn
reyes,
the
enterprise
supervising
technology
analyst
for
the
information
technology
department
to
address
the
initiative
to
reduce
paper
printouts
and
paper
copies
city-wide.
The
city
executed,
a
project
to
replace
all
multi-function
devices
or
mfds
in
2021.
M
All
mfds
were
replaced
through
a
new
lease
based
program.
The
first
success
identified
through
these
replacement
projects
was
through
the
total,
estimated
annual
savings.
These
and
these
savings
are
recognized
through
the
41
reduced
lease
costs
and
the
reduced
consumable
costs
by
53,
resulting
in
approximately
500
000
savings
annually.
M
In
addition
to
the
reduced
cost,
the
new
mfds
also
introduced
new
technology
features
and
functionality
such
as
required
bad
swiping
that
secured
our
printing
and
different
options
to
digitize
our
documents,
such
as
digital,
fax
and
digital
scan.
These
new
tools
eliminated
approximately
50
000,
abandoned
prints
and
reduced
total
prints
by
approximately
21.
M
These
printed
paper
reductions
translate
to
473
saved.
In
addition,
the
new
line
of
mfds
are
energy
star
and
ep
gold.
Rated
ep
gold
is
the
highest
rating
for
environmentally
preferable.
Electronic
products
itd
also
instituted
business
process,
automation
in
early
2020
to
eliminate
the
need
for
paper,
form
processes
and
digitize
the
approval
workflow
process
through
online
forms
and
e-signature
authorizations.
M
L
The
final
initiative
under
the
green
technology
plan
is
to
employ
e-waste
handling
processes.
It
was
able
to
address
this
using
the
3r
model,
which
is
reduce,
reuse,
recycle,
reduce
or
source
reduction,
is
accomplished
by
reducing
the
total
number
of
devices
that
need
to
continue
to
remain
plugged
in
requiring
power
and
adding
to
greenhouse
gas
emissions.
This
reduction
was
accomplished
through
the
adoption
of
cloud
computing.
L
It
has
also
used
city
contracts
not
just
to
surplus
old,
antiquated
equipment,
but
to
find
opportunities
to
reuse
old
equipment
by
reprovisioning
them
to
outside
agencies
that
can
continue
to
use
the
equipment.
Then.
Finally,
we
use
the
same
contracts
to
ensure
that
the
equipment
that
cannot
be
reused
are
recycled
versus
just
land
filled.
L
So
how
do
we
tie
all
these
things
together?
As
we
tie
the
projects
into
each
of
the
four
green
technology
goals?
We're
able
to
see
the
impact
of
each
of
the
initiatives
with
our
efforts
to
reduce
equipment,
carbon
impact.
We
were
able
to
see
a
reduction
in
carbon
emissions
by
approximately
1
813
metric
tons
and
an
annual
power
reduction
of
approximately
2.6
million
kilowatt
hours,
and
that's
approximately
the
equivalent
of
238
homes
powered
for
an
entire
year.
L
C
A
Hi
ray
beekman
here,
thanks
for
this
item,
green
sustainability
is
important.
You
have
an
item
coming
up
at
council
next
week
that
you
have
a
big
new
contract
with
a
fossil
fuel
western
petroleum
company.
I
think
it's
important
at
this
time
with,
what's
going
on
at
the
war
in
ukraine,
that
we're
starting
to
really
create
a
future
of
more
u.s
track
gas
use
and
that's
going
to
be
a
big
item
in
2023.
A
in
the
past
few
years,
we've
made
important.
You
know,
ideas
in
how
to
address
that
and
prepare
for
that
and
and
just
prepare
for
you
know
our
future
renewables
that
may
need
some
fossil
fuels.
Sometimes
so
what
we're
doing
in
in
california
and
the
bay
area
is
we're
making
very
certain
very
clear
that
fossil
fuel
use
is
on
the
very
low
end
of
you,
know,
business
practices
and
and
contracts,
and
I
thank
you
for
that
and
a
good
luck
in
those
continued
good
efforts
towards
that
goal.
A
A
K
Thank
you,
chevy
really
appreciate.
Great
work
has
been
done
by
by
many
teams
across
the
the
workforce.
Here,
super
excited
about
the
digital
forums
in
particular,
because
it
seems
like
there's,
never
a
a
city
audit
that
goes
by
where
we
don't
hear
about
how
we're
relying
excessively
on
manual
processes.
K
L
Yeah
a
great
question
mayor:
there
is
a
a
an
existing
queue
and
a
very
high
priority.
Well,
everyone
would
like
to
prioritize
their
forms
to
be
actually
converted
into
online
digital
there's,
actually,
an
intake
process
for
each
of
those
form,
requests
and
they're
working
as
rapidly
as
possible.
There's
been
a
significant
amount
of
effort
around
the
team
to
be
able
to
start
digitizing
as
many
forms
as
possible.
Can
you.
K
E
E
We
stole
people
during
covet
from
the
financials
team
to
really
accelerate
this,
because,
when
covet
hit,
we
we
had
to
that
team
khaled
and
I
have
talked
we
will
put
in
some
kind
of
submittals
in
a
future
budget
year
to
build
that
team
and
to
invest
a
little
bit
more
so
that
they
can
handle
more
throughput
and
then
start
maintaining
all
the
things
that
we
convert.
But
right
now
it
is,
for
the
most
part,
two
and
a
half
people.
E
F
Yeah:
okay:
in
addition,
we're
also
trying
to
identify
a
simple
pdf
formats
or
or
templates
that
we
can
immediately
automate.
We
don't
have
to
go
through
elaborate,
workflow
and
design.
So
that's
one
of
the
initiatives
we
were
trying
to
see
how
we
can
take
10
10
of
them
and
try
to
do
them
as
quickly
as
we
can,
because
those
are
simply
as
attaching
a
pdf
or
a
document
or
converting
into
a
digital
format.
Without
the
complexity,
complexity
associated
with
associating
with
the
workflows
and
words
is
so
proven.
K
K
K
You
know
our
our
office
technology,
innovation
team
has
been
working
hard
to
boost
this
partnership
with
reviving
and
we've
got
now.
Adobe
and
servicenow,
and
a
couple
other
companies
signed
up
we've
been
able
in
a
relatively
short
time
period
time.
I
think
we've
generated
about
150
000
by
getting
those
companies
to
to
trade
in
their
their
used,
laptops
and
so
forth,
and
rather
than
us
doing
the
recycling
we
just
give
them
a
revive
and
revive
us
revive
and
pays
us
cash.
K
E
I
I
can
answer
that
one
caledon
threw
at
me
first,
so
two
things
mayor
one
is:
we
actually
have
to
change
the
policy
on
property
disposal
because
right
now
bad
policy.
It
is
handled
as
the
same
as
other
disposable
items
for
the
city.
Number
two
is
when
we've
talked
in
the
past
with
those
folks
up
until
recently,
our
stuff
was
so
old.
K
C
G
I
I
really
appreciate
this
for
this
report
and
the
greeting
of
our
processes,
but
I
I
feel
the
the
dollars
that
we're
saving
and
related
to
paper
copies
is
low
or
there's
a
lot
of
opportunity
here
and-
and
I
speak
as
someone
who
is
very
dependent
on
my
reams
of
paper
and
in
the
last
almost
three
years
of
covid.
I
have
gotten
my
own
set
of
reams
of
paper
coming
in
on
a
regular
basis
and
prior
to
the
pandemic.
G
I
actually
had
my
city
council
binder
printed
out
page
for
page,
which
was
I
mean
you
can
imagine
huge,
then
when
I
came
inside
or
home
and
had
to
do
the
printing
out
of
the
binder
myself,
I
thought
well,
this
is
ridiculous.
Why
am
I
having
my
staff,
spend
first
of
all,
all
the
hours
involved
in
printing
it,
but
also
the
printing
and
waste
of
the
paper
that
I'm
not
going
to
use
and
retain?
G
G
G
L
Yeah,
you
know
what
that's
a
really
really
good
question,
so
I
I
would
say
there's
two
two
approaches
that
come
off
on
my
head
in
terms
of
strategies
that
we
could
potentially
employ.
The
first
thing
is
actually,
as
you
sort
of
alluded
to
shifting
the
cultural
norm,
and
I
want
to
say
there
are
some
some
controls
that
the
new
printers
actually
have
that
enforce.
L
Okay,
you
know
what,
if
you're
going
to
print
something
out,
you
actually
have
to
approach
the
device,
and
you
have
to
make
sure
to
pick
up
your
your
your
paperwork,
because
I
think
oftentimes
people
will
print
something
out
and
they'll
forget
that
it
was
there.
It
gets
put
to
the
side
and
it
gets
started,
so
certain
controls
allow
for
that
ability
to
eliminate
the
forgotten
printouts.
L
The
second
thing
that
the
city
is
looking
to
potentially
pursue
is
exactly
what
you
just
said,
so
let
me
confess
I'm
kind
of
a
I'm
kind
of
a
paper
person
too.
I
like
reading
books.
I
don't
like
reading
things
online,
but
in
honestly
speaking,
it's
because
of
the
media
that
is
being
used
in
order
to
actually
access
those.
G
And
what
about
training
to
so
that
we
can
use
some
of
the
tools
we
already
have
and
that
would
enable
us
to
not
to
be
to
rely
on
the
technology.
We'd
have
and
not
the
printed
paper
that
we
have
in
front
of
us.
I
love
a
good
book
too
you're
not
going
to
see
me
reading
from
a
nook
enok.
I
me
I
need
the
book
in
my
hand.
I
want
to
see
my
success
and
smell
the
book.
It
feels
that
feels
good.
G
L
Absolutely
so
one
of
the
one
of
the
initiatives
that
it
is
actually
going
to
be
focusing
on
in
this
next
year
is
a
better
training
platform,
we're
actually
developing
a
we're
in
the
process
of
strategizing
and
designing
and
developing
a
more
simpler,
simply
accessible,
say,
a
sharepoint
site
that
allows
for
people
to
have
a
library
of
training
opportunities,
not
just
around
the
technology
requirements
in
terms
of
the
day-to-day
tech.
But
I
think
that's
a
great
suggestion.
L
We
can
absolutely
leverage
some
of
the
available
webinars
available
online
portals
even
youtube,
videos
that
we
could
potentially
post
so
that
to
your
point,
people
can
anonymous
anonymously,
go
there
at
their
leisure
and
be
able
to
actually
access
those
training
opportunities.
Glenn,
I
know
glenn
is
actually
in
the
process
of
developing
that
portal.
Glenn.
Did
you
want
to
share
a
little
more
about
that.
M
Yeah,
so
we
actually
have
for
the
mfds.
We
already
have
a
portal
and
a
lot
of
the
the
resources
that
we
also
have
is
pam.
I
think
you
expressed
that
you
you
want
to
you,
don't
want
to
print
all
the
time,
but
in
the
mfds
also
we
have
scanning
capabilities,
so
you
can
scan
it
to
your
one
drive
or
scan
it
to
your
email
so
best.
If
you
scan
it
to
one
drive
that
you
can
access
it
anytime
anywhere.
M
We
also
included
on
some
of
our
mfds
there's,
there's
a
qr
code
that
you
can
just
snap
and
and
see
what
how
how
you
scan,
how
you
fax,
how
you
do
this
and
do
that
that
would
help
you
out,
but
definitely
our
customer
care
we're
we're
here
as
well
we're
here
for
for
you
and
and
everyone
else.
If
you
do
need
any
help,
give
us
a
call,
or
you
can
also
let
me
know.
G
Glenn,
I
know
I
know
the
I.t
department
has
some
of
the
best
customer
service
of
any
department
in
our
city
and
that
may
be
challenging
to
some
of
the
other
departments
who
are
listening
into
there,
but
it
is
always
there
for
all
of
us.
So
thank
thank
you.
I
really
appreciate
it.
I
thank
you
for
answering
my
questions.
It
looks
like
rob
has
something
to
say.
E
Yeah
councilmember,
it's
actually
on
the
right
track
because
we
in
2017
it's
long
enough
ago
now
that
people
probably
forgot,
but
we
drafted
actually
a
policy
and
implementation
for
exactly
what
you're
talking
about
it's,
not
something
where
we
can
just
put
an
mfd
out.
It's
actually
a
matter
of
practice
and
processes.
So
what
that
was
was
a
potential
policy
statement
from
council
saying
we
will
go
electronic
first
and
from
the
city
manager
and
then
say
that
with
that
lien
we
then
have
a
couple
things
we
put
in
place.
E
One
is
a
tablet
fund
where
we
do
like
every
two
to
three
years:
a
reimbursement
tech
fund,
so
that
we
could
put
those
things
in
people's
hands
and
then
we
would
buy
policies,
say
no
more
printing,
general
administrative
materials.
You
read
them
online.
You
read
them
on
that
device
and
then
you
just
stop
printing
by
habit
and
from
there.
If
you
want
to
print
it,
you
have
the
file
and
you
can
do
so.
But
then
you
see
the
minimization,
it's
always
fallen
below
and
sorry
of
two
more
things.
E
G
Great,
I
love
all
of
that.
Thank
you
so
much
for
your
responses
and
your
your
moving
forward
to
having
us
remove
our
dependence
on
fossil
fuels
and
also
paper
and
even
even
cutting
down
more
trees
for
the
paper
that
I
need
thanks
a
lot.
I
appreciate
that.
That's
it
for
me,
chair,
oh,
but
I'll,
move,
approval,
move
acceptance
of
the
report.
C
C
A
Hi,
thank
you
blair,
beekman
here,
thanks
for
the
meeting
today,
it
was
june
meeting
it's
kind
of
simple
and
basic,
and
hopefully
it
can
be
a
good
meeting
to
face
ourselves
how
we
work
in
our
future.
Thank
you.
I
wanted
to
quickly
go
over.
I
don't
know
just
kind
of
my
talking
points
at
open
public
comment
time.
Good
luck
in
how
we
can
work
towards
a
more
community-minded
process
for
the
future
of
ukraine.
A
A
A
A
D
Hi
this
is
molly
macleod
and
I
am
home
caring
for
a
sick,
family
member
and
appreciate
participating
in
this.
The
thing
about
disability
is,
we
never
know
when
it'll
strike.
Nobody
is
health
is
going
to
be
perfect
for
their
entire
life
and
about
20
of
the
us
population
is
disabled.
So
what
does
that
mean
with
in
a
lot
electronic
first
organization,
which
I
am
in
support
of
the
girl
that
made
and
that
folks
have
talked
about
the
business
process?
D
Automation,
it's
going
to
be
really
important,
that
we
go
to
get
good
at
the
basics,
for
example
in
council
offices.
Are
you
using
the
microsoft
accessibility
checker
on
every
document
in
your
emails?
It's
right
there
built
in
thinking
about
that,
makes
a
difference
for
our
mindset.
Similarly,
accessible
social
is
a
website.
That's
fabulous
on
social
media,
making
sure
that
the
communications
that
are
sent
out
from
local
government
are
available
to
everybody
so
very
important,
and
this
has
got
to
be
part
of
the
procurement
process.
D
D
Similarly,
when
it
comes
to
simply
gov
the
business
process,
automation
that
that
company
also
doesn't
have
a
robust
accessibility
statement
and
vpats
that
are
available,
in
contrast
to
some
of
the
other
products,
so,
let's
make
sure
we're
both
money,
smart
as
well
as
accessible
to
everybody,
because
that's
how
we
make
a
smarter
city.
So
thanks
so
much
for
for
the
topic
and
the
opportunity
to
mention
that
also
important
for
scannable
pdfs
got
to
be
accessible
thanks.