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From YouTube: Public Works, Finance, & Safety Meeting - 04-19-2021
Description
Public Works, Finance, & Safety Meeting - 04-19-2021
C
D
C
C
B
B
A
A
And
you
want
to
post
signify
by
saying,
nay,
motion
carries
the
next
item
on
the
agenda.
Is
public
comments?
This
is
the
time
reserved
for
anyone
who
would
like
to
make
a
public
comment
to
step
forward
and
do
so.
We
do
have
a
sign
up
sheet
for
in-person
comments
and
a
policy
for
all.
If
anyone
wishes
to
speak,
please
come
forward
or
say
permission
to
speak
if
you're
online.
A
See
no
one
will
move
on
to
approval
of
the
agenda,
have
a
motion
by
vilhauer
and
a
second
by
albertson
any
discussion,
all
those
in
favor
signify
by
saying
aye
aye.
Anyone
opposed
signify
with
saying,
nay
motion
carries
item.
Six
is
the
regular
agenda
item.
A
is
approval
of
the
professional
services
agreement
for
services
associated
with
the
wastewater
treatment
facility
evaluation
project
number
2117,
with
hdr
inc
of
sioux
falls
in
the
amount
of
one
hundred.
A
E
E
The
council
may
recall:
we've
done
a
a
couple,
other
recent
activities
and
studies
related
to
wastewater
rates
and
then
we're
also
doing
a
sanitary
sewer
model
where
we're
modeling
the
capacities
of
our
sewer
collection
system.
This
particular
item,
though,
pertains
specifically
to
the
plant
and
the
treatment
processes,
and
a
little
bit
of
a
back
story
here,
is
that
this
facility
evaluation
was
penciled
in
mike
berger's,
2022,
cip
and,
of
course,
mike
berger
being
the
wastewater
superintendent
had
planned
to
perform
this
task
through
a
consultant
under
next
year's
fiscal
budget.
E
With
recent
discussions,
lately,
though,
and
with
those
other
recent
studies
that
we've
done,
we
felt
it
was
important
to
pull
this
up
into
the
2021
fiscal
year.
We've
talked
with
finance
officer,
kristen,
bobzin
and
we've
come
to
a
level
of
comfort
and
knowing
that
we
can
afford
this
out
of
the
wastewater
fund
in
the
21
fiscal
year
and
we'd
be
asking
for
council
to
go
ahead
and
approve
us
moving
forward
with
this
again
unbudgeted
item
in
21,
but
having
sufficient
funds
for
it
to
be
carried
out
in
21..
E
Given
some
confidential
discussions
and
potential
development,
there
is
also
room
to
plug
in
any
confidential
assessment.
We
may
want
the
consultant
to
perform
based
on
potential
businesses
they're
looking
at
coming
to
watertown
and
how
that
may
impact
our
wastewater
treatment
processes
as
well
and
just
wanted
to
make
all
those
points
known
to
the
council
before
their
decision
this
evening,
mike
berger
is
online
with
us,
and
here
I
can
stand
by
for
any
questions.
D
A
Agreed
anyone
else
all
right,
I'll
look
for
action,
all
those
in
favor
signify
by
saying
hi
hi.
Anyone
opposed
signify
by
saying,
nay
motion
carries
item
b
is
approval
of
a
bid
award
for
the
third
avenue
mill
and
overlay
and
sidewalk
improvement
project
number
one:
seven:
zero,
six
w
to
donek
inc
in
the
amount
of
one
hundred.
Eighty
thousand
nine
hundred
dollars
authorizing
the
mayor
to
sign
all
applicable
documents,
have
a
motion
by
radamski
and
a
second
by
bueller
and
again
I'll.
Ask
public
works
director,
heath
von
nai
to
tell
us
about
it.
E
E
The
bridge
and
the
street
work
east
of
kopeska
boulevard
has
been
put
on
hold
primarily
due
to
the
the
bidding
timeline
for
the
bridge
work
in
relation
to
the
dots
big
program.
The
bridge
improvement
grant
program
that
we
have
that
bridge
that
structure
replacement
financed
under
or
funded
under
with
that
being
said,
shifting
that
construction
work
in
the
next
year.
E
We
did
still,
however,
want
to
take
advantage
of
getting
a
portion
of
the
work
done
this
year
on
third
avenue,
and
that
is
why
we're
proposing
to
go
ahead
and
pursue
the
mill
and
overlay
from
from
highway
20
east
to
kenpesco
boulevard.
E
The
bids
come
in
a
little
did
come
in
a
little
bit
higher
than
we
anticipated.
We
did,
however,
have
a
slight
error
in
our
engineer's
estimate.
If
you
take
into
account
our
error,
where
we
had
a
decimal
place
off,
the
bid
is
about
30
grand
over
what
we
anticipated,
rather
than
the
60
that
it's
otherwise
shown
in
the
summary
we
had
estimated
roughly
125
000,
of
course,
the
bid
coming
in
at
roughly
180
000..
E
With
that
being
said,
we
are
confident
and
comfortable
with
the
numbers
based
on
the
fact
that
we
have
a
a
pretty
exorbitant
amount
of
budget
in
fiscal
year,
21
for
third
avenue
as
a
whole,
and
because
we're
not
doing
those
other
aforementioned
pieces
of
the
project,
we
can
absorb
this
additional
cost
into
this
year's
budget.
E
What
we
would
anticipate
doing,
then,
is
as
we
move
ahead
and
fine-tune
the
numbers
for
next
year's
work,
we'll
account
for
this
additional
60
grand,
whether
needed
or
not,
when
we
look
at
2022's
final
numbers
with
the
bridge
and
street
work
east
of
competitive
board.
E
So
we
we
feel
that
we
can
get
those
numbers
to
balance
out
again.
We've
communicated
that
with
finance
officer
and
she's
comfortable
with
the
engineering
staff's
plan
on
getting
this
funded
and
completed
this
year.
This
does
include
the
mill
and
overlay
and
the
sidewalk
work
for
this
for
this
stretch,
and
we
stand
by
for
any
questions.
B
E
Yeah
great
question:
councilman
phil
howard,
we
hadn't
originally
anticipated
doing
it
all
together.
For
that
reason,
I
will
say
that
this
being
mill
and
overlay
specific
to
mill
and
overlay
the
rest
of
the
street
work
east
coast
will
be
full
reconstruct,
so
there'll
be
full
removal.
So
it
is
a
little
bit
different
work.
You
know
we
maybe
could
have
gained
some
economy
of
scale
there,
but
maybe
not
a
tremendous
amount
because
of
the
different
scopes
of
work
that
each
segment
have.
D
E
Yeah,
let
me
defer
to
marcie
luna's
in
the
audience
here.
She
would
have
some
specifics
for
me
as
the
project
manager
on.
C
C
Thanks
marcy
from
engineering
right
now,
we
are
not
planning
to
put
any.
B
Trees
back
at
the
moment,
we
actually
would
probably
do
that
with
our
third
avenue
full
reconstruct
project
only
because
there
is
potential
that
there
could
be
a
few
of
those
along
the
way
and
it
gives
park
and
rec
a
little
bit
more
time
to
think
about
what
our
replacements
are
going
to
be.
We've
already
gone
out
to
bid
for
those-
and
we
didn't
include
them
in
this
phase
of
the
project.
A
A
E
E
The
compensation
classification
study
rob
and
I
were
together,
looking
at
job
descriptions
and
and
how
our
street
functions
are
carried
out
and
how
those
positions
are
classified
and
one
of
the
things
that
was
apparent
to
rob,
and
I
was
that
the
sign
and
signal
position,
maybe
didn't
have
quite
enough
stature
for
a
community
of
our
size
and
the
number
of
signs
and
signals
that
we
deal
with
and
one
of
the
ways
to
help
substantiate
not
only
the
the
position
in
the
the
the
integrity
is
maybe
not
the
right
word
but
strengthen
the
the
detail
level
that
we
put
into
our
signage
and
signal
maintenance
operations.
E
Along
with
the
signal
timing
and
the
in
the
equipment
using
our
traffic
signals,
any
of
those
things
that
are
out
of
step
or
out
of
sync
with
national
standards
can
oftentimes
get
pointed
to
as
a
point
of
liability
when
a
traffic
accident
occurs,
and
so
one
of
the
ways
to
help
again
substantiate
that
position
and
ensure
that
our
staff
are
following
the
most
current
national
standards
is
through
the
imsa.
The
international
municipal
signal
association-
and
I
know
some
of
you
might
think,
there's
an
association
for
that.
E
And
yes,
absolutely
we're
here
to
tell
you
tonight
that
there
is
so.
That
was
something
that
again
prior
community
I'd
worked
with
or
signed
a
signal.
Techs
were
imsa
certified
and
I
had
that
discussion
with
rob
and
he
agreed
that
that
would
be
a
great
idea
to
implement
something
like
that
with
this
position
for
the
city
watertown.
E
E
He
has
now
received
three
of
the
five
that
we've
requested
for
this
position.
First,
one
being
and
I'll
share
it
on
my
team
screen
here
for
those
I
believe
we
have.
Yes,
we
do
have
some
council
members
online
this
evening.
E
And
so
the
first
one
is
work
zone,
temporary
traffic
control,
technician,
certification.
This
is
related
to
what
we
call
temporary
traffic
control.
It's
the
stuff
that
you
see
up
for
construction
zones,
mostly
the
the
orange
signs
and
things
of
that
nature
that
are
warning
the
traffic
of
detour
routes
and
work
ahead
and
things
of
that
nature.
E
The
other
one
being
traffic
signal
technician
level
one
now
the
signal
and
sign
technician:
certifications
have
different
levels
to
them,
and
tracy's
went
ahead
and
went
to
the
proper
trainings
and
passed
the
coursework
to
receive
the
traffic
signal,
technician,
level,
1,
certification
and
then
the
third
one
is
the
traffic
signal
field,
tech
level
2
again
linked
a
progression
is
essentially
a
progression
of
trainings
that
get
a
little
deeper
in
depth,
a
little
more
complex
in
the
technicalities
of
them
and
and
allow
us
to
claim
this.
E
B
You
you
know,
I
I'm
glad
that
we
went
forward
with
this
this
in
the
job
description
as
well.
I
think
it
covers
it,
helps
cover
things
that
we
need
with
sign
and
signal
so
that
people
understand
that
we're
not
just
winging
it
we're
getting
training
on
this
stuff.
Tracy's
done
well
with
it.
He
there's
two
other
certificates
he
has
to
obtain.
Yet
we
look
forward
to
getting
that
done
in
the
future.
B
He's
still
got
two
years
to
get
those
so
he's
got
some
time,
but
he
did
get
this
first,
the
first
three
done
in
in
a
year,
so
that
was
really
good,
but
I
think
the
the
next
one
that
we
found
if
we
does,
if
he
does
it
this
year,
is
the
closest
one's
in
florida.
So
we're
gonna
have
to
figure
that
one
out
go.
B
No,
how
about
not
but
yeah
he's
he's
been
with
us
in
that
department,
for
or
in
that
capacity
for
a
year
full
time
in
there
be
prior
to
that
he
was
helping
our
last
sign
in
signal
lead
as
as
as
his
daily
helper
throughout
the
year.
So
he's
got
some
good
time
under
his
belt
with
that,
too,
being
you
know,
he's
under
rick
for
training
on
the
job,
so
yeah
so
congrats
on
that,
and
thank
you
for
getting
those
no
problem.
A
E
Absolutely
thank
you
mayor.
I
wanted
to
take
some
time
this
evening,
we'll
make
as
brief
as
we
can
here,
but
we've
had
a
significant
amount
of
new
staff
new
faces
in
the
community
development
engineering
divisions
of
public
works,
and
I
wanted
to
just
welcome
those
staff
that
work
here
in
city
hall
to
a
public
works
committee
meeting
and
then
also
take
the
opportunity
to
help
put
a
face
to
a
name
for
some
of
the
staff
that
are
a
little
newer
than
others
and
just
simply
go
through
some
of
those
positions.
E
Here
briefly,
with
the
public
works
committee
tonight,
I
will
again
share
my
screen
and
pull
up
an
organizational
chart
for
some
context
of
the
discussion,
so
here
in
public
works
since
we've
reorganized.
Oh
it's
been
a
year
and
a
half
ago
already,
where
we
have
the
essentially
the
seven
divisions
of
public
works,
being
engineering
airport,
community
development,
solid
waste
streets,
upper
big
sea
river,
watershed
and
wastewater
divisions
of
public
works.
E
Of
course,
myself
wearing
the
city
engineer
hat
I
and
the
manager
of
the
engineering
division
do
that
in
tandem
with
justin
peterson
who's,
our
assistant
city
engineer,
todd
cyrey,
of
course,
the
airport
manager
and
stacy
bungard
being
our
new
community
development
manager,
mike
berger,
of
course,
has
been
around
a
long
time
with
the
city
of
watertown
we're
blessed
to
have
him
in
our
presence.
He's
heads
up
both
divisions
of
the
solid
waste
and
wastewater
for
public
works.
E
E
I
want
to
start
off
here
with
the
engineering
division
of
public
works.
Just
to
let
the
council
see
how
that
is
laid
out,
where
you
have
the
city
engineer,
overseeing
an
office
specialist
and
the
assistant
city
engineer
and
then
to
justin
reports,
the
rest
of
the
staff
in
engineering
directly.
We
have
an
engineer
too
an
engineer,
one,
a
licensed
survey
or
a
senior
tech
and
then
a
seasonal
intern.
E
In
the
summer
months,
if
we're
lucky
enough
to
fill
that
position,
which
we
are
this
year,
so
we
have
an
intern
coming
on
here
towards
the
middle
of
may
I'll,
come
back
to
this
slide
and
then
community
development
we've.
If
you
recall,
we've
kind
of
revamped
the
old
building
services
division
and
made
it
community
development.
E
E
Solid
waste
division
is
led
by
mark
mike
berger
he's
got
essentially
two
divisions
under
solid
waste
he's
got
the
collections,
which
is
all
the
solid
waste
garbage
truck
haulers
drivers
and
then
the
landfill
operations,
where
all
the
landfill,
the
compaction
and
monitoring
and
testing
and
everything
that
goes
on
at
the
landfill,
for
our
permit,
that
we
have
for
the
landfill
operations
and
then
mike's
wastewater
division
that
he
helps
head
up
out
there
with
his
assistance
from
craig
mitchell.
E
And
then
he
this
is
kind
of
divided
into
two.
Maybe
three
areas
you
can
look
at
it
as,
but
the
wastewater
collection,
that's
led
by
larry
howard.
That
saw
the
storm.
Excuse
me:
sanitary
sewer,
collection
system
throughout
the
town
that
brings
the
waste
water
to
the
treatment
plant,
and
then
you
have
the
plant
operators
led
by
bruce
mcgee
and
all
the
plant
operation
technicians
that
are
out
there
underneath
him
with.
E
That
is
also
the
pre-treatment
program
where
we
have
industrial
pre-treatment
standards
that
we
have
to
meet
for
a
wastewater
permit
and
those
are
all
the
staff
that
help
head
up
those
functions
so
going
back
to
we'll
start
off
with
engineering
and
just
do
a
quick
introduction.
Did
I
see
justin
come
in
the
room?
Yes,
and
maybe
just
stand
where
you're
at
and
everybody
probably
knows
justin
by
now,
he's
been
here
right
at
a
year
in
may,
I
believe
is
that
correct
justin,
but
justin
comes
with
us
with
a
master's
degree
in
engineering.
E
He's
also
got
his
professional
project
management
certification
pmp
through
that
certification
process.
So
his
skill
set
and
helping
with
our
project
management
duties
that
we
carry
on
our
cip
projects
has
been
very
instrumental
and
very
helpful
to
the
department.
So
we
appreciate
having
him
aboard
and
his
insightfulness
and
and
everything
that
he
brings
to
that
position.
E
E
E
Marcy
luna
is
our
engineer.
One
she's
again
been
here
a
little
better
than
a
year
now,
a
year
and
a
half,
I
suppose,
maybe
two
as
fast
as
time
flies
marcy's
been
very
instrumental
in
stepping
into
the
engineer
one
role:
learning
a
lot
of
new
civil
engineering
traits
and
functions.
E
She
comes
to
us
with
a
background
in
industrial
manufacturing
engineering,
and
so
while
it's
been
a
learning
curve
for
her,
she
has
truly
embraced
it
to
the
extent
that
it's
apparent
to
everyone
so
much
that
she
recently
received
the
rookie
of
the
year
award.
I
believe
it's
the
correct
award
title
that
she
got
for
her
dedication
and
contribution
to
the
engineering
division,
so
we
appreciate
having
her
on
board
in
that
capacity.
E
Our
licensed
surveyor
john
bunkowski
is
with
us
here
tonight.
John
comes
to
us
with
a
long
history
of
surveying
experience
as
a
licensed
surveyor.
These
are
very
hard
positions
to
fill
licensed
surveyors.
Do
not
come
a
dime
a
dozen
these
days
and
they're
very
hard
to
find
and
recruit
into
positions
such
as
this,
so
we're
again
blessed
to
find
john's
interest
in
coming
work
with
the
city
of
watertown.
E
So
thank
you,
john
senior
engineer,
tech
devon
kwasniewski
is
with
us
here
tonight
as
well.
Devin
comes
from
us
also
from
the
manufacturing
world
and
did
a
lot
of
drafting
and
a
lot
of
that
technical
work
in
the
manufacturing
side
of
things.
Where
he's
checking
make
sure
a
lot
of
eyes
are
dotted
and
t's
are
crossed
in
a
design
world
of
manufacturing
that
he
worked
in
and
was
a
great
asset
to
bring
on
board
with
his
drafting
skills.
E
So
again,
there's
a
little
bit
of
a
learning
curve
here
that
devin's
really
dove
deep
into
learning
the
civil
drafting
side
of
things
and
less
of
the
mechanical
that
he
was
very
much
more
accustomed
to,
but
he's
very
proficient
with
autocad
and
is
picking
up
the
civil
side
very,
very
well.
I
know
he's
very
dedicated
and
gets
frustrated,
maybe
some
days
for
his
where
he
wishes.
E
He
was
in
his
progress,
but
I
reassure
him
often
that
that's
going
to
take
a
little
bit
of
time
and
we
just
appreciate
his
ambition
to
get
there
all
the
sooner
so
devin's
been
a
great
asset
to
have
on
board
too
and
again
our
intern
I
mentioned
we
do
have
an
intern
coming
on
and
she'll
be
joining
us
in
towards
the
middle
of
may
community
development.
We
have
some
community
development
staff
here
with
us
this
evening
and
again
this
would
have
been
otherwise
known
or
formerly
known
as
the
building
services
division
and
upon
through
attrition.
E
We
decided
to
revamp
this
division
of
public
works
just
a
little
bit,
not
majorly,
but
enough
to
help
it
make
a
little
more
sense
from
the
workflow
and
the
functionality
and
the
services
we
provide
to
the
development
community
of
the
city.
We've
selected,
stacey
bungard,
as
our
community
development
manager
she's
been
with
us
since
last
august.
I
believe
and
has
really
done
a
lot
to
learn.
E
The
ins
and
outs
of
the
city's
processes
she's
been
picking
up
a
lot
of
the
building
permitting
tasks
up
front
along
with
help
from
several
of
her
staff,
and
now
that
we
have
some
of
these
other
positions
filled
we'll
start
to
catch
her
breath
a
little
bit
hopefully
and
start
to
focus
at
some
more
management
level.
Tasks
that
we
would
like
to
accomplish.
E
Stacy
has
a
breadth
of
experience
in
the
planning
realm.
She
got
a
master's
degree
in
public
administration
and
has
been
in
the
planning
and
zoning
world
for
a
dozen
years
or
better.
Now,
I
believe
so.
She
comes
with
us
with
a
wealth
of
experience
has
been
very,
very
resourceful
for
us,
our
urban
planner.
We
joked
the
other
day
in
our
staff
meeting
she's
one
of
our
long-timers
here
as
the
urban
planner.
I
think
at
four
years
now.
Brandi.
Is
that
correct
soon
to
be
five,
so
brandi?
E
Of
course
everybody
knows
brandi
she's
been
here
long
enough,
but
does
a
great
job
for
us
as
the
urban
planner
and
is
an
invaluable
asset
to
the
team
in
managing
the
planning
and
zoning
functions
and
the
planning
commission
and
the
boa
projects
that
we
we
take.
Those
boards,
our
one
of
our
newest
members,
our
newest
member,
is
our
building
official
jason
spurgeon,
hiding
behind
the
curtain.
E
Back
here,
jason
comes
with
with
to
us
from
another
municipality
over
minnesota
and
he's
got
again
a
wealth
of
knowledge
with
10
10
to
12
years
with
that
municipality
and
then
another
10
to
12
years
of
private
sector
building
experience
so
he's
got
a
breadth
of
knowledge
in
the
building
codes,
hands-on
knowledge
of
how
things
are
built
and
just
a
tremendous
asset
to
fill
that
gap
that
we
really
needed
filled.
This
one
took
us
a
while
to
fill
we've.
We
tried
a
few
different
variations.
E
What
this
position
should
be-
and
we
ended
up
landing
here,
eventually
at
the
building
official
and
have
been
again
just
very
blessed-
to
have
jason
as
a
candidate
that
had
interest
to
come,
join
us
here
and
great
to
continue
to
work
with
him
and
the
knowledge
that
he
brings.
E
That
position
we
had
the
code
enforcement
officer,
brent,
moorman
he's
another
long-timer
he's
five
years
correct
brent
in
that
position,
he's
been
with
the
city
in
other
positions
prior
to
that,
but
in
his
current
position
as
code
enforcement
officer
for
roughly
five
years
now,
brent's
work
deals
more
with
specific
private
property,
new
sense
and
maintenance
type
codes.
This
oftentimes
get
confused
with
the
building
codes
that
rick
and
jason
otherwise
administer,
but
brent's
main
focus
is
those
those
property
maintenance
and
uses
type
codes
that
he
helps
address
issues
with
underneath
jason.
E
When
we
restructured
this
a
little
bit,
we
put
rick
troupe.
The
building
inspector
rick's,
been
with
us
close
to
a
couple
years
now,
yeah
and
he's
again
filled
a
great
gap
there
with
the
building
inspector
role.
I
I
tell
you,
he's
a
great
asset
to
have
the
builders
love
working
with
them.
E
They
all
have
them
on
a
speed,
dial,
they're,
not
afraid
to
call
them
and
they've
got
a
question
and
they
need
to
notify
him
of
something
or
an
inspection,
and
he's
got
a
great
personality
where
he
can
he's
a
he's,
a
good
bridge
and
point
of
connectivity
from
the
office
staff
that
are
administering
the
regulations
and
helping
explain
them
from
time
to
time.
E
E
Heidi
comes
heidi,
heidi
comes
with
us
from
the
a
different
private
sector
building
agency
here
in
town
and
again
brings
some
of
that
background,
information
and
knowledge
on
building
trades
and
and
what
they're
all
about
and
now
learning
the
administration
of
our
end
of
it.
Where
we're
the
permit
issuers
and
the
overseers
of
those
building
projects
so
she's
quickly
grasping
that
permit
process,
and-
and
I
don't
doubt
one
bit-
will
embrace
the
new
process
that
we'll
be
talking
about
here
briefly,
which
is
a
great
segue
for
us.
A
A
E
It's
no
secret
to
the
council
that
we've
had
challenges.
We
still
face
challenges
today
on
what
what
I've,
what
I've
conduced
to
the
fact
that
really
boiled
down
to
the
process.
There's
been
questions
since
I've
been
here,
you
know
about
the
regulations.
Are
they
egregious?
Do
we
have
too
many?
E
Are
they
a
little
bit
out
of
the
ordinary
compared
to
other
cities,
and
after
being
here,
two
and
a
half
years,
I
can
confidently
say
you
know,
there's
nothing
here
that
we're
doing
as
far
as
regulations
go
for
building
and
development,
the
city
of
watertown
that
is
drastically
different
than
any
other
community,
that
I've
worked
in,
whether
in
south
dakota
or
in
wyoming,
and
so
that
does
lead
me
to
continue
to
ponder
and
continue
to
look
into.
You
know:
where
do
our
faults
lie?
E
Where
can
we
be
improving
upon
in
the
service
we
provide
when
it
comes
to
development
and
issuing
building
permits?
And
one
of
the
things
that's
apparent
to
me
is
our
process.
Our
process
is,
is
rather
antiquated.
It's
there's
a
lot
of
hands
involved
in
it.
There's
a
lot
of
staff
involved
in
it,
and
it's
just
not
a
well
put
together.
C
All
right,
thanks
ethan,
thank
you.
Everyone
tonight
for
allowing
us
to
present
to
you
it'll,
be
our
pleasure
to
show
you
a
little
bit
about
what
we
found
so
with
some
of
our
department
goals.
Heath
has
tax
tasked
me
with
working
on
some
of
these
things.
We've
been
working
on
some
of
these
things,
also
with
other
managers
and
with
with
staff
as
well,
and
we
really
want
to
be
able
to
provide
better
customer
service.
Heath
had
alluded
to
it
a
little
bit.
C
If
we
are
to
be
fortunate
to
get
a
software,
the
ability
to
create
custom
reports
with
ease,
I
think
it's
really
important
to
know
and
have
your
finger
on
the
pulse
of
the
economy
in
terms
of
permitting
at
all
times
and
be
able
to
provide
customized
reports
out
to
the
public
quicker
and
in
a
more
legible
format,
and
also
to
other
decision
makers
within
the
community
mobile
technology
for
fieldwork
and
inspections.
That
was
also
a
very
critical
component.
C
When
we
were
looking
at
a
software,
we
have
a
number
of
people
that
work
out
in
the
field
and
do
inspections
both
on
the
engineering
and
the
community
development
building
services
side.
So
we
wanted
the
ability
to
work
out
in
the
field
data
at
everyone's
fingertips
right
now
it
is
difficult.
We
have
numerous
spreadsheets.
We
have
numerous
places
that
type
of
thing,
so
we
wanted
a
hub,
essentially
where
all
of
the
data
would
be
kept
and
everyone
could
could
see
the
same
information.
C
We're
all.
Also
looking
at
better
archiving
of
the
data-
and
the
last
thing
here
is:
we
are
having
some
reliability
issues
with
our
current
database,
where
we're
storing
data.
So
that's
our
goals.
We
we
talked.
He
talked
a
little
bit
already
about
the
software
criteria,
so
we
formed
a
committee
and
we
looked
at
multiple
software
companies,
so
we
sat
through
demonstrations
and
we
really
made
notes
and
we-
we
came
up
with
a
couple
that
we
liked
and
thought
that
it
that
they
were
comprehensive
in
nature.
C
So
we
wanted
an
online
portal
for
our
customers
and
an
online
payment
system.
We
felt
that
this
would
be
very
good
for
customer
service.
It
would
allow
them
to
submit
plans
and
things
with
ease,
as
well
as
on
the
staff
side,
have
a
clear,
workflow
routing
and
a
plan
review
software.
We
felt
that
this
was
critical
in
terms
of
we
route
a
lot
of
these
projects
out
to
multiple
people,
so
we
wanted
a
clear
process
and
then
also
the
ability
to
review
these
plans.
C
The
software
that
we
were
hoping
to
integrate
with
gis
gis
is
our
hub
and
we
see
the
city
only
using
more
gis
and
in
the
future
again
we
already
talked
about
accessibility
in
the
field
intuitive
and
easy
to
use.
This
is
pretty.
C
E
Stacy,
yes,
if
a
good,
interjector
and
you'll
see
in
a
tutorial
that
spencer
will
help
give
here
a
little
bit
focus
on
that
one.
There
intuitive
and
easy
to
use
something.
We're
really
striving
for
is
to
make
this
easy
for
the
applicant
and
be
a
benefit
to
them
in
this
process
of
submitting
a
permit
application
and
receiving
a
permit
back
from
us.
So
the
ease
of
use
was
was
a
very
important
component
that
we
were
looking
at.
C
Thanks
heath,
the
last
thing
is:
we
wanted
to
be
able
to
use
this
software
for
more
than
just
permitting
on
the
building
side.
We
wanted
to
to
have
a
system
where
we
could
use
it
for
contractor
licensing
and
have
that
link
up,
as
well
as
project
management,
on
the
engineering
side,
and
also
on
the
planning
and
zoning
side
as
well
and
code
enforcement.
Also,
so
we
were
hoping
to
find
a
software
that
was
all
encompassing.
C
Okay,
so
we
talked
some
about
efficiency
and
we've.
We've
talked
a
lot
about
this,
and
we've
really
tried
to
refine
that
the
system
that
we
have
as
well,
but
we
we
think
that,
in
order
to
really
make
some
huge
gains,
the
software
would
really
help
us
there
we're
estimating
that
it
could
be
up
to
three
quarters
of
a
full-time
position
saved
by
the
software.
C
In
terms,
that's
a
pretty
that's
a
pretty
significant
amount
of
time
for
someone,
lots
of
scanning
and
lots
of
paperwork
lots
of
manual
looking
around
for
things,
so
we're
pretty
confident
that
would
be
between
a
half
and
three
quarters
of
a
full-time
equivalent.
E
I
let
her
know
I
was
gonna
reject
off
and
on,
but
on
that
point
I
I
would
just
to
put
some
context
to
that.
The
sheer
volume
of
permits
that
we're
reviewing
right
now
with
the
level
of
staff
that
we
have,
I
think,
I'm
clearly
justified
with
stacey
to
bring
forth
staff
requests
in
the
next
fiscal
year.
I'm
not
planning
to
do
that,
but
we
certainly
feel
it
would
be
justified
to
do
so.
E
And
so,
while
we're
looking
at
the
software
and
looking
at
the
the
efficiencies
we're
going
to
gain
by
it,
it's
pretty
we're
fairly
confident
that
this
will
essentially
function
like
we've
hired
a
half
time
to
three-quarter
time
person
because
of
how
it's
going
to
streamline
the
workload
and
the
workflow
and
take
some
of
those
hands
off
of
the
in
the
steps
out
of
the
process.
So
that's
where
we
come
up
with
that.
That
estimation,
based
on
the
ease
of
application,
processing.
C
Yes,
and
also
to
go
along
with
that,
making
better
use
of
everyone's
time.
That
would
include
the
customers
time
and
the
staff
time
as
well.
So,
instead
of
doing
some
of
the
more
monotonous
things
that
the
software
could
help
us
with,
we
would
then
focus
on
other
tasks
that
that
need
our
attention
so
easy
to
access
the
records.
We've
talked
about
that
a
little
bit
already.
Just
everybody
sees
everything.
C
At
the
same
time,
a
software
would
allow
us
to
have
customizable
application
types
or
forms,
and
I
think
that's
really
important
right
now
we
have
a
residential
application
form
and
a
commercial
application
form,
and
if
you
were,
if
you
are
a
homeowner
and
you're
looking
to
do
a
smaller
project
in
terms
of
a
fence
or
a
small
shed,
we
have
a
lot
of
information
on
that
residential
form
that
is
not
applicable
and
it
so
much
so
that
we've
actually
even
heard
members
of
the
public
say.
Oh
this
makes
my
head
hurt.
C
So,
instead
of
trying
to
create
a
lot
of
different
paper
forms
which
we
could
accomplish-
that,
we
feel
that
a
software
would
do
a
much
better
job
of
just
getting
that
the
information
that
we
really
need
and
excluding
a
lot
of
the
information
that
we
don't
for
the
type
of
application
it
would
reduce
duplicate
data
entry,
there's
a
lot
of
duplicate
data
entry
that
we
have
we're
doing
a
lot
of
things,
written
permits
by
hand.
So
there's
a
lot
of
duplication
efforts
going
on.
C
So
there
would
be
less
travel
time
to
the
office
between
inspect
between
inspections
so
that
we're
hoping
for
full
mobile
access.
This
is
something
I've
had
in
depth
conversations
with
rick
troupe
about.
He
is
man.
He
is
going
out
in
the
field
very
regularly
he's
going
to
many
many
different
job
sites,
doing
inspections,
and
it's
really
tough
for
him
not
to
have
all
of
those
records
and
all
of
that
information
just
right
as
his
fingertips.
So
he
does
come
back
into
the
office,
sometimes
between
inspections
or
between
a
few
inspections.
C
This
is
a
big
one
here.
We
believe
that
a
software
has
the
potential
to
alert,
applicants
and
staff
of
special
conditions
on
the
property
and,
for
instance,
floodplain,
historic,
district,
downtown
overlay
district
and
the
gateway
overlay
district.
Those
properties
that
have
one
or
more
of
those
attributes
have
a
different
review
type
or
a
different
review
process.
C
There
are
additional
review
steps
within
there,
so
we'd
like
to
everybody
to
be
on
the
same
page,
and
everybody
knows
that
right
up
front
the
applicant
and
the
staff,
so
no
one
inadvertently
forgets
a
step
and
then
applicants
ability
to
review
the
status
and
comments
in
real
time.
We
also
think
this
is
going
to
be
a
huge
advantage
for
the
applicants.
They
can
look
and
see
the
staff
members
that
have
been
assigned
to
the
case.
The
departments
that
have
been
assigned
any
comments
in
real
time.
C
So,
okay,
so
our
current
process,
as
we've
talked
about
this
a
little
bit
already,
but
as
you
can
see,
it's
kind
of
a
spider
web,
if
you
will
so,
the
permit
application
is
submitted
and
that's
submitted
to
different
staff
members
frequently
and
we've
really
worked
with
our
applicants
to
get
one
point
of
contact,
but
that
doesn't
always
happen,
so
it
might
be
emailed
in
to
a
variety
of
staff
members.
C
It
may
be
dropped
off
hard
copy
and
then
we
have
to
figure
out
which
reviewers
are
appropriate,
so
it
always
goes
to
multiple
reviewers.
It
might
be
the
drt,
the
design
review
team
for
a
larger
commercial
project
or
just
a
smaller
group
for
a
smaller
type
project.
C
C
That's
managing
the
project
at
the
community
development
level,
which
gets
very
confusing,
as
you
know,
sometimes,
emails
kind
of
get
buried
and
that
type
of
thing
so
revise
resume
is
also
very
confusing
if
we
just
have
two
departments
that
need
to
see
revisions
and
there's
no
really
good
central
way
to
manage
this
information,
so
I
want
to
touch
just
a
little
bit
on.
It
is
very
difficult
to
track
with
many
projects.
The
current
system
probably
worked
very
well
for
a
town
with
less
volume,
so
it
probably
worked
well
for
a
smaller
municipality.
C
That
was
not
seeing
a
lot
of
growth,
but
we
may
have
20
to
30
applications
and
so
tracking,
all
this
stuff
by
email
and
doing
the
revised
submit,
gets
very
confusing.
And
so,
if
an
applicant
calls
in
it
is
very
difficult
to
track
exactly
where
it
is
in
the
review
process
and
and
that
just
I
simply
feel
like,
and
we
all
feel
that
we
could.
We
could
do
better.
C
So,
having
said
that,
we've
already
talked
about
the
loads
of
scanning
and
paperwork,
and
it,
it
really
is,
is
tough
with
the
inspectors
out
in
the
field.
There's
there's
a
disconnect
because
the
inspectors
cannot
see
anything
out
in
the
field,
our
database.
You
cannot
use
that
mobile.
I
guess
and
then
also
there's
a
lag
between
when
the
permits
and
the
paperwork
is
scanned
and
placed
in
that
database.
C
So
I
think
I'm
getting
a
little
long-winded
there,
so
we're
almost
to
the
fun
part,
so
software
efficiencies-
just
quick
I'll
just
breeze
over
this
here
and
then
we'll
we'll
get
on
to
the
demo
that
we
have
so
the
first
step
would
be
an
application
based
up
by
project
type,
so
that
would
be
easy
for
the
applicant
user
friendly
and
the
applicant
would
have
a
checklist
that
was
that
would
pertain
to
their
project.
So,
if
you're
doing
a
fence,
you
might
need
something
very
simple
versus
a
new
home.
C
We're
gonna
need
a
lot
more
information,
so
number
two.
We
would
get
notified
when
an
application
comes
in
and
then
there
would
be
a
completeness
check
is
it?
Does
it
generally
have
all
of
the
elements
submitted?
Then
it
would
go
to
a
workflow
and
the
workflows
could
be
customizable
based
on
the
project
type.
So
every
person
like
every
reviewer
is
reviewing
the
same
project
instead
of
like
one
time.
C
You
know
you
have
three
people
reviewing
in
the
next
time.
You
have
six
people
reviewing
it.
It's
just
consistent
right
across
the
board.
Any
staff
comments
and
revisions
are
all
kept
within
the
hub
of
that
software
for
centralized
data.
C
Okay.
So
this
is
spencer's
portion
we're
going
to
look
a
little
bit
at
an
online
portal,
and
this
is
through
citizenserv.
That
is
one
of
the
software
companies
that
we
felt
was
comprehensive
in
nature,
but
we
wanted
to
just
give
you
a
little
bit
of
a
test,
I'm
keeping
in
mind.
This
is
their
test
site.
It
might
be
a
bit
slower
than
like
if
we
were
to
purchase
the
software
and
we're
also
not
real
experienced
with
it.
C
One
thing
I
did
want
to
point
out:
spencer
is
logging
in
here,
as
an
applicant
would
do
so.
An
applicant
would
have
a
login
and
one
municipality
within
south
dakota
that
has
this
particular
software
is
sturgis
south
dakota.
So
if
you
happen
to
be
interested
and
would
like
to
look
up
sturgis,
you
can
see
their
online
portal,
which
brings
us
to
our
test
portal.
C
No,
that's!
Okay!
So,
as
you
can
see,
this
is
a
different
city
which
this
would
all
be
customizable
to
put
the
city
of
watertown
information
here.
So
it
would
reflect
what
we
actually
need
here.
There's
a
couple
of
categories
here
and
we're
going
to
look
at
permitting
today
so
applying
for
a
permit.
So
this
is
what
the
applicant
would
see
and
feel
free
to
interject.
C
If
you
have
questions
during
this
part
or
any
part
for
that
matter,
so
I
talked
a
little
bit
about
a
login,
and
this
is
where,
if
you're
new
to
the
portal,
then
you
would
create
a
username
and
password
to
get
started
and
then
that
username
and
password
is
going
to
link
you
to
all
of
the
permits
that
you
have
within
our
system.
So
if
you
have,
if
you're
a
contractor-
and
you
have
multiple
permits
going
on
with
this
multiple
projects-
you're
going
to
see
everything
in
one
place.
C
Okay,
and
so
it
brings
you
to
apply
for
a
permit
and
if
you
can
see
that
red
bar
that
indicates
a
required
field,
so
we'll
first
start
out
with
the
application
type,
and
then
this
we're
gonna
pick
building
permit
here
and
then
it
also
gives
us
this
subtype,
and
this
is
where
it'd
be
really
nice
to
put
in
all
of
our
different
project
types
and
in
this
case
we're
going
to
do
new
construction.
C
C
Okay
and
the
nice
thing
is,
it
would
connect
up
with
gis,
so
we
knew
a
portion
of
it,
but
the
nice
thing
about
this
is
over
time.
We
all
tend
to
make
typos,
and
data
gets
just
a
little
bit
different
over
time.
So
the
fact
that
it
would
help
standardize
how
we're
inputting
data
and
less
less
room
for
fingering
the
keyboard
so
down
here.
There's
project
information.
This
would
all
be
customizable
in
this
case.
It's
just
an
example.
C
Are
you
going
to
put
a
swimming
pool
in
there
and
then
how
many
structures
we're
going
to
buzz
down
into
the
applique
the
occupancy
and
that's
an
r3
for
a
single
family
and
a
5b
construction
type?
C
C
Here
is
the
contractor
information,
and
so
the
nice
thing
is
it'll
only
allow
you
to
select
the
way
this
is
set
up
right
now.
It'll
only
allow
you
to
select
a
licensed
contractor,
and
so
we'll
you
know.
If
we
were
to
get
a
system,
we
would
make
sure
for
residential
that
we
would
only
be
able
to
select
the
licensed
contractors.
E
And
stacy,
if
I
could
yes
so
that
contractor
check
off
that's
one
of
I
think
three
or
four.
Now
that
we've
come
across
the
first
one
being
the
submittal
checklist
that
tells
the
applicant
you're
required
to
submit
documents
with
this
application,
and
it
will
show
them
what
those
documents
are
that
are
required
later
on
the
next
one
being
the
address.
You
can't
fat
finger,
the
address
and
accidentally
assign
this
to
the
wrong
address,
which
has
happened
in
the
past,
and
so
it
draws
that
address
information
from
our
address
database.
E
So
it
helps
keep
that
consistent
and
then
now
the
third
one
with
the
contractor.
So
I
just
wanted
to
point
that
out.
There's
so
many
nice
convenient
checks
and
balances
throughout
this
whole
process
to
where
our
antiquated
system,
now
any
one
of
those
things
could
have
simply
fallen
through
the
cracks
because
of
the
workload
and
the
time
frame
that
each
staff
members
got
with
working
on
a
project.
C
Yeah,
so
thanks
heath,
so
now
we're
getting
to
where
the
applicant
is
actually
going
to
upload
some
plans,
so
go
ahead,
spencer
and
find
some
plans,
and
this
is
a
really
neat
part
on
the
staff
side.
Although
we're
playing
the
applicant
this
evening,
the
staff
side
is
really
neat
on
on
this
aspect,
because
this
permit
is
not
going
around
from
desk
to
desk
meaning
it's
all
done.
Digitally
everybody's
comments
are
in
here
and
we're
getting
rid
of
the
long
email
strings.
C
So
by
approving
this
we
have
the
disclaimer
statement
that
the
applicant
agrees
to
all
the
terms
and
conditions
and
they
actually
have
a
signature
box.
So
we
can
collect
a
digital
signature
and
spencer's
going
to
do
his
very
artful
signature
today.
So
and
with
that,
as
soon
as
he
clicks
submit,
then
the
staff
would
get
a
notification
that
there
is
a
permit
pending
and
it
actually
has
a
little
box
that
says:
hey
your
application
has
been
submitted.
So
that's
nice
to
know.
C
Okay,
so
we're
gonna
run
through
the
payment
really
quick
like
here.
Typically,
we
would
be
collecting
our
fees
at
the
end
of
the
process,
but
this
would
be
if
you
had
a
plan
review
fee
or
you
wanted
to
collect
your
fees
up
front
either
or,
but
we
thought
that
we
would
just
show
you
this,
because
it's
just
it's
so
easy
and
quite
convenient.
C
If
someone
were
to
be
working
on
something
late,
you
know
and
they
could
submit
it
from
their
their
office
any
time
of
the
the
day
or
night
or
their
home
computer.
So.
C
So
this
is
pretty.
This
is
pretty
slick
here
and
then
it
automatically
when
we
hit
submit
it'll
automatically
tell
spencer
that
he
has
something
wrong
and
then
it
should
automatically
tell
us
that
you
have
a
receipt
right
here.
So
gone
are
the
days
potentially
of
writing
out
receipts,
doing
credit
card
receipts
and
then
writing
out
receipts
and
a
lot
of
receipts
going
different
directions.
So
this
is.
This
is
pretty
slick
right
here.
C
B
That's
correct.
The
only
other
thing
I
was
going
to
note
is
that
the
applicant
would
also
get
an
email
with
that
receipt
as
well
as
when
they
open
the
building,
permit
right
away
and
say:
hey,
congratulations.
I
don't
know
you
built
you
made
a
building.
Permit
yeah,
so
there'd
be
kind
of
that
process
where
you're
going
to
get
email
notifications
whenever
there's
a
new
permit
put
in
or
a
note
made
on
a
permit.
So
there's
going
to
be
that
email
communication
also.
C
It
does
stay
in
touch
with
the
applicant
much
more
throughout
the
process,
so
that's
handy
so
so
we're
still
logged
in
as
the
applicant
here
and
we're
logged
in
under
the
applicant's
account.
C
If
we
go
over
to
the
left
and
say
view
my
permits
this
is
this
is
really
pretty
neat,
so
you
can
see
all
of
the
permits
that
that
the
applicant
is
currently
working
on.
That
spencer
has
out.
I
guess,
and
the
one
that
we
just
did
is
the
one
up
top
the
others
are
some
other
examples
that
we
were
working
on
and
you
can
see
that
we
do
have
one
under
review
right
now.
C
So
if
we
drill
into
that
a
little
deeper,
it
lets
us
know
that
the
permit
is
not
issued
and
it
gives
all
of
the
information
about
the
permit,
and
then
it
also.
If
we
look
at
the
reviews,
this
is
a
key
component
here
and
of
course,
this
would
be
customizable
to
exactly
what
what
we
would
do.
But
you
can
see
all
of
these
different
divisions.
We
could
potentially
even
see
a
name
of
a
person,
but
it
shows
where
they're
at
in
their
review
status.
C
So
somebody
could
have
it
complete.
Somebody
could
have
it
approved
with
conditions
which
we
will
take
a
look
at
that,
so
the
application
intake
was
approved
with
conditions,
so
we
want
to
know
what
those
conditions
are
and
can
drill
in,
and
it
has
a
bunch
of
different
comments
in
here.
These
are
just
standard
comments.
If
you
will
so
certain
submittal
documents,
weren't
provided
so.
B
Will
absolutely
the
reminders
when
you
have
different
projects
at
different
points
through
the
process?
You
know
there
are
a
lot
of
steps
and
if
it's
your
first
time
through
the
citizen,
you
got
to
learn
that
process.
I've
been
through
that
myself.
B
Does
it
automatically
send
out
emails
to
say,
hey
everybody's
at
stage
four,
just
a
reminder:
you're
at
stage
four?
Can
you
set
that
up
automatically.
C
We
we
might
be
able
to,
we
might
be
able
to
set
that
kind
of
thing
up,
because
a
lot
of
it
is
customizable
and
we
do
want
that
that
notification.
So
I
know
that
it'll,
let
an
applicant
know
when
the
project's
been
received-
and
I
know
it'll
let
a
project
or
an
applicant
know
when
there
are
comments.
C
So
that
would
be.
You
know
if
you
had
some
comments
and
you
wanted
to
right
away,
get
to
work
on
them
and
not
wait
for
everybody's
review.
We
could
certainly
certainly
do
that.
So
there
is
more
correspondence,
I'm
not
sure
exactly
how
we
can
set
that
up,
but
I'm
sure
that
there's
a
way
to
do
that.
Thank.
B
C
You're
welcome,
okay,
so
the
documents
is
a
really
neat
thing
too,
and
so,
when
I
talked
about
plan
review
software,
we
can
actually
make
markups
on
this
particular
document.
So
we
see
that
there's
some
comments
on
the
site
plan,
so
this
is
really
neat
because
sometimes
in
a
general
email,
it's
kind
of
hard
for
an
applicant
to
know.
Okay,
what
exactly
are
they
talking
about?
So
with
this
you
can
see
all
of
the
comments
from
all
of
the
divisions
can
be
added
to
one
document
or
several
documents.
C
So
it's
really
really
handy
staff
can
measure
things.
Staff
can
call
out
things.
There's
measure
areas
that
type
of
thing-
and
this
is
all
within
the
citizen-
serve
project.
Also,
you
can
see
a
list
of
standard
comments
that
are
over
on
the
left
hand,
side
of
the
page.
If
you
want
to
pick
standard
comments,
just
to
keep
everything
the
same
or
you
have
the
same
comments
over
and
over
again,
you
can.
C
You
could
check
those
and
pre-populate
that
so
it's
a
big
time
saver,
rather
than
writing
it
out
every
every
single
time.
The
other
thing
that's
really
neat
about
this
is
you
can
get
have
a
review
stamp?
If
you
look
at
the
stamp
where
it
says
received,
it
actually
shows
you
when
this
was
received-
and
another
neat
feature
is
once
this
is
approved,
it
can
actually
be
stamped
and
it
it
and
it
tracks
everything
in
terms
of
who
approve
this
and
what
is
the
approved
version,
and
what
date
was
that?
C
So
you
always
know
that
you
have
and
then
the
applicant
can
then
download
these
this
version,
and
then
we
would
expect
that
version
to
be
in
the
field.
So
everybody
is
looking
at
not
the
builder
and
the
contractors
out
in
the
field
are
looking
at
the
final
version,
not
a
draft
version,
because
we
would
know
because
it
would
be
stamped
so
a
nice
way
to
make
sure
that
we're
all
looking
at
the
same
version
so.
E
This
component,
here
I'll
chime
in
this
to
me,
was
another
huge
asset
to
the
software
that
we
end
up
going
with
and
having
these
review
comments
linked
with
a
markup
of
the
submitted
drawing
to
me
is:
is
it's
imperative
to
the
success
of
addressing
those
review
comments?
It
really
helps
give
the
applicant
an
understanding
of
what
it
is.
Staff
is
requesting.
E
They
can
see
it
marked
up
on
the
map
or
the
plan
that
they've
submitted.
They
can
go
right
to
sometimes
there's
multiple
pages
of
the
plans.
They
go
right
to
each
page
and
see
the
concerns
and
the
red
lines,
and
it's
all
marked
up
right
there
in
one
location,
with
a
comprehensive
list
of
those
comments,
all
tabulated
there
as
well.
C
Yeah,
so
you
can
just
check
things
off
and
heath,
as
you
mentioned,
if
we're
looking
at
a
plan
set
for
a
new
hotel,
we're
going
to
have
multiple
pages
of
a
document
and
lots
of
detail,
and
so
it's
much
easier
to
just
go
right
to
that
page
circle.
It
make
comments
right
on
that
particular
page.
So
there's
no
question
in
trying
to
describe
something.
You
know
we
could
use
a
pdf
markup
version,
but
then
everybody
has
to
send
a
pdf
markup
and
then
pretty
soon
it
gets
very
confusing.
B
C
That's
an
excellent
question.
We
actually
asked
that
in
our
last
session,
and
so
when
something's
in
the
review
process,
it
is
only
the
applicant
and
the
city
staff,
and
so
it's
kept
confidential
up
to
the
point
where
it's
actually
issued.
So
everything
is
confidential
until
a
a
project
a
permit
is
issued
essentially
and
then
you'd
see
things
more
on
a
report
form
not
necessarily
digging
and
drilling
down
into
everyone's
comments.
So
most
of
this
would
be
between
an
applicant
and
and
the
staff.
B
B
Did
you
have
a
question
I
did?
I
did?
This
is
exciting
stuff,
so
I
have
a
couple
questions
so
once
a
permit
is
issued
and
they
need
to
like
print
the
permit
or
they
need
to
have
a
physical
copy,
will
they
be
able
to
print
that
right
from
this
and
then
other
communities
in
the
state
of
south
dakota
are
they?
I
think
this
is
really
an
advancement.
Are
we
ahead
of
them
in
the
game
or
what
are
like
the
top
six
or
top
ten
in
the
state?
Where
do
we
sit.
C
That
those
are
very
good
questions
so
which
one
should
we
take?
First.
C
Printing,
my
understanding
is
that,
yes,
a
permit
could
be
printed
and
then
everything
could
be
truly
done
online
and
that's
a
really
nice
feature,
especially
in
the
the
day
and
age
that
we're
in
today
with
the
covet
and
things.
It's
just
a
great
feature.
So.
C
That's
pretty
interesting
because
we
actually
do
have
some
other
communities
that
will
reference
and
we're
going
to
talk
just
a
little
bit
about
permit
fees
too.
So
I
think
a
number
of
communities
have
a
software
system
and
I
think
that
the
access
database
did
work
well
at
one
point
in
time.
I
think
that
we've
had
a
number
of
changes
in
staff
and
I
do
think
that
we've
we're
getting
so
much
data
in
it
that
in
just
the
multiple
permit
requests
just
the
volume
of
permit
requests.
C
I
think
this
would
really
streamline
things
for
us,
so
I
think
it's
tough
to
know
exactly,
but
I
do
think
that
a
number
of
communities
have
recently
or
have
had
software's
rapid
city.
Sioux
falls,
of
course,
I
believe
aberdeen
has
one
bricking's
had
one
and
then
purchased
a
new
one
recently
so
sturgis.
We
know
that
they
actually
have
this
particular
software
that
we're
demoing
today.
So
I
think
that
it's
pretty
common
to
see
here,
huron
they
they
recently
purchased
one
as
well
so.
E
Into
that
note,
councilman
why
we
have
been
veering
away
from
those
that
either
either
stays
here
I
had
personal
experience
with
or
that
spencer's
done.
Research
on
that
seemed
a
little
bit
less
inclusive
and
didn't
quite
meet
the
mark
of
where
we
were
aiming
for
here.
So
we
have
steered
away
from
a
few
that
we've
done
research
on.
C
Yeah
a
lot
of
them.
What
we
have
found
is
a
lot
of
them,
don't
offer
a
full
online
portal,
and
I
think
that,
in
order
to
have
something,
we
really
want
to
be
able
to
improve
our
customer
service,
and
I
think
that
the
online
portal,
in
today's
day
and
age
is
a
is
a
huge
factor.
So.
B
C
Automatically,
we
believe
so
we
believe
it
will
be
able
to
because
we're
going
to
be
tying
the
address
and
our
legal
description
and
our
parcel
id
everything
we
have
in
gis
layers
to
to
this
software.
So
they'll
have
a
bi-directional
communication
and
that,
but
yes,
we
do
believe
that
it
will
flag
those
properties
right
up
front
for.
B
Us
and
as
we
develop
as
the
community
develops
new
neighborhoods.
You
know
business
development,
that's
something
I
would
assume
you'd
have
to
update
on
an
ongoing
basis
into
the
program.
Yes-
and
that
leads
to
my
next
question
that-
and
this
is
probably
more
for
for
spencer-
would
be
upgrade
frequency.
You
know-
and
I
don't
know
what
sturgis
is
experienced
with
that
and
what
the
you
know,
how
the
cost,
what
the
costs
are
associated
with
those
upgrades.
C
B
Have
we
piloted
this
at
all
I
mean
if
you've
taken
an
end
user
and
asked
them
to
to
try
it.
You
know
and
just
see
how
they
fare
with
it
with
just
a
pilot.
It's
great
you
guys
are
so
interested.
I
think
this
was
more
so
to
see
if
there
was
interest,
so
I
think
I
think
it's
kind
of
to
get
started
here.
I
think
we're
open
to
that.
We
kind
of
had
it
in
our
in
our
smaller
group.
Here
we
demoed
a
ton
of
different
saucers.
B
We
we
think
that
this
is
a
huge
decision.
You
know
and
wanting
to
make
the
right
one
is
is
so
important,
so
we
haven't
yet,
but
I
I
think
that
we
we
could.
C
Yeah
and
as
far
as
updating
information
you're
absolutely
right,
councilman
buehler.
It
will
definitely
take
some
time
for
staff
to
be
uploading
some
of
this.
But
I
I
think
that
most
of
it's
going
to
occur,
probably
through
first
district
and
in
putting
things
into
the
gis
and
then
I
believe
it's
going
to
flow
over.
B
Yeah,
that's
one
of
the
biggest
thing
that
that
I
was
looking
for
is
to
have
that
integration
with
gis,
so
that
gis
is
our
hub
is
the
way
I
see
it
and
as
long
as
the
information's
in
there
we
can
pull
from
it.
So
we
don't
have
to
do
it
twice.
We
don't
have
to.
Oh,
we
have
to
update
the
partial
information
here
and
then
over
here.
Have
it
all
in
the
same
thing
and
have
them
feed
off
of
each
other.
C
Yeah
and
to
address
your
question
about
upgrades
our
understanding
of
this
particular
software
that
we're
looking
at
and
many
of
them
there's
an
there's.
A
annual
subscription,
so
you'll
have
a
setup
fee
and
then
you'll
have
an
annual
subscription
and
within
that
annual
subscription
it
will
keep
us
with
the
latest
software
and
there
won't
be
so
we'll
we'll
know,
budget
wise.
What
we
would
need,
but
great
question.
E
D
Really
quick,
it's
actually
about
the
end
user
interface,
so
with
the
subtypes
when
you're
going
over
those
when
you
hover
over
a
type
description,
does
it
give
you
definitions
if
you
leave
the
cursor
over
it
as
to
what
it
is,
or
can
we
create
a
page
within
that
that
would
maybe
define
some
of
these
things?
I
think
so
because
I
think
a
lot
about
just
folks
that
don't
know
what
an
r3
is.
They
don't
know
what
an
r2
is
yeah.
The
only
reason
I
ever
learned
most
of
that
is
because
of
this
position
right.
C
If
we
go
into
something
so
a
contractor
would
most
likely
then
be
applying
for
like
a
new
house,
and
so
if
we
did
a
subtype
that
was
say
electrical
or
they
have
one
set
up
as
electrical,
but
if
we
had
something
that
a
homeowner
would
typically
do
absolutely,
it
would
give
you
that
checklist
information
and
explain
to
you
what
is
the
site
plan?
What
are
we
looking
for
with
a
site
plan?
What
are
setbacks.
D
C
What
you
know,
why
are
they
important
that
type
of
thing,
what
what's
an
easement,
so
there
would
be
the
opportunity
to
have
all
of
that
stuff
and
we
certainly
could
have.
We
could
certainly
ask
about
like
the
hover
over
within
this
particular
screen.
Okay,.
D
C
A
great
question-
and
so
I
think
we
would
encourage
everybody
to
use
this
system.
However,
encourage
is
different
than
mandate
and
I
would
have
a
very
very
hard
time
turning
somebody
away
that
didn't
have
a
computer
and
I
think
that
staff
would
still
be
able
to
walk
somebody
through
and
play
the
role
of
the
applicant.
That's
how
I
see
it.
E
And
we
would
also
anticipate
councilman
hoyer
having
a
computer
available
at
city
hall
specific
for
this
function.
So
if
somebody
didn't
have
a
home
computer,
they
were
having
issues
with
the
online
service.
We
could
simply
have
somebody
like
our
permit
technician,
help
them
right
there
at
the
counter
and
punch
in
all
the
information
and
walk
them
right
through
it.
C
Everything
yeah
that's
a
very
good
point,
because
we're
hoping
to
help
customer
service
with
that
with
this
program
and
or
a
software
and
not
hinder
that
so
we'd
be
happy
to
help,
and
I
know
that
it
will
be
a
bit
of
a
learning
process
and
a
bit
of
staff
being
sensitive
to
that
and
helping
applicants
through
this.
Okay.
B
Michael
you,
you
raised
a
question.
I
was
going
to
ask
because
this
looks
very
similar
to
what
our
accounting
firms
did.
As
I
was
phasing
out
a
few
years
ago,
an
awful
lot
of
efficiencies
to
be
had-
and
you
know,
implementing
a
client
portal,
but
I
will
tell
you
this:
we
had
the
firm
have
an
awful
lot
of
pushback
along
the
lines
of
what
we
were
just
discussing
from
the
from
especially
the
demographically,
older
people.
That
said,
I'm
not
going
to
do
this.
C
F
Okay,
so
yeah,
this
will
be
a
quick
follow-up
just
to
prove
that
great
minds.
Think
alike
bruce
asked
almost
all
the
questions
I
had
written
down
here
so
just
to
take
his
one
step
further.
When
you
access
your
address
and
he's
talking
about
the
you
know
whether
it's
a
floodplain
or
overlay
district,
to
what
extent
just
taking
that
one
step
further.
To
what
extent
does
the
applicant
have
access
to
what's
in
the
gis
system
in
regards
to
their
property.
C
C
You
could
get
some
of
the
information
off
of
the
first
district
website,
which
is
public,
so
you
could
get
like
the
floodplain
and
that
would
be
public.
I
think
it
is
more
of
an
alert
not
so
much
that
that
the
applicant
could
really
drill
into
our
gis
layers.
I
think
it
would
be
some
of
these
user
defined
fields
if
you
will
so
or
user-defined
layers,
so
we'd
only
have
a
flag
that
you're
in
a
flood
plain
or
a
flag
that
you're
in
a
historic
district.
E
Well,
and
to
go
further
with
sdc,
my
understanding
of
this
particular
software
is:
it
would
then
channel
you
down
an
appropriate
path
that
addresses
that
overlay
district
or
that
floodplain
that
you're
in
yes,
it
would
include
a
floodplain
development
permit
requirement.
It
would
include
the
criteria
for
the
gateway
overlay
district,
and
things
like
that
would
be
highlighted
down
that
path
once
it
realized.
Your
address
was
in
that
location.
C
F
Okay,
that's
really
good,
because
I
I
just
was
worried
that
you
put
in
your
address
and
now
all
of
a
sudden
it
says,
says
something
about
your
property
and
then
you're
like
well.
Now,
what
do
I
do?
You
know
or
I'm
in
the
flood
plain,
and
so
I
just
want
to
make
sure
that
there
was
an
adequate.
You
know.
I
don't
think
people
need
to
dig
into
everything,
that's
already
public
to
our
website.
F
You
know,
but
just
an
adequate
amount
of
information
so
that
there
isn't
a
lot
of
confusion
or
frustration
when
somebody
says
so
now
what
you
know
and
then,
if
it
takes
them
to
you're
in
a
flood
plain
here's
the
flag.
I
think
that
would
be
really
good.
This
is
really
exciting
stuff.
Coming
from
someone
who
downloaded
eight
pages
to
put
on
a
deck
so.
C
Well,
thank
you
very
much.
We
wanted
to
just
really
quick
hit
the
highlights
here,
so
you
all
must
be
wondering
what
does
something
like
this
cost,
and
so
we
did
put
up
some
numbers
here
and
I'll
quickly:
go
through
them
just
over
75
000
for
the
initial
cost
in
the
setup
and
citizen
server
is
pretty
it's
pretty
in
line
with
a
few
other
softwares
that
we
call
the
full
service
softwares
with
the
online
portal.
Here
is
our
annual
fee.
C
We
did
this
based
on
the
number
of
users
some
charge
based
on
the
number
of
users,
some
charge
based
on
different
departments,
but
it
would
be
a
37
thousand
dollar
annual
fee
data.
Migration
would
be
a
little
bit
more
if
necessary,
but
with
this
particular
software,
the
plan
review
is
already
included
quickly.
Spencer
could
maybe
touch
on
the
2021
capital
budget.
B
Yeah,
currently
in
the
it
budget,
we've
got
seventy
thousand
dollars
for
some
public
works
type
software,
and
I
also
have
a
twenty
around
a
twenty
thousand
dollar
budget
carryover
if
it's
accepted,
so
we
do
have
some
money
for
the
capital
expense.
It's
just
you
know,
keeping
an
eye
on
that
annual
fee.
C
Yeah
and
so
just
quickly,
we
figure
that
we
average
about
187
000
and
average
permit
revenues.
I
took
the
last
three
years
and
that
was
the
average.
We
have
had
the
same
permit
fees
since
2016
and
we
are
relatively
low
compared
to
other
communities
which
we'll
show
you
in
just
one
moment.
There
is
an
icc
standard
out
there.
It
was
developed
a
while
ago
that
a
pro
that
basically
says
that
you
know
to
be
self-sufficient
and
to
rely
on
fees
alone.
C
We
would
really
need
to
double
our
permit
fees,
so
just
wanted
to
throw
that
out
there
and
then
we
could
also
incorporate
a
plan
review
fee
and
to.
E
That
point
stacey,
if
I
could
quick
interject,
that
icc
code
recommendation,
is
not
what
we
would
be
recommending
we're
not
looking
to
double
our
fees,
but
we
want
to
use
these
numbers
as
a
point
of
context
where
it
just
takes
an
incremental
nominal
increase
in
these
permit
fees.
We
feel
to
cover
these
annual
costs
for
this
software.
E
E
As
far
as
our
total
fees-
and
I
say
this
a
little
facetiously,
but
customers
are
really
getting
what
they're
paying
for
right
now,
they're
getting
an
antiquated
process
for
a
low
fee,
because
we
simply
don't
have
the
revenues
to
cover
a
software
that
would
help
bring
us
up
to
the
level
at
a
community.
Our
size,
we
feel,
should
be
at.
C
C
Yes,
having
said
that,
breaking's
in
watertown,
we
have
the
same
fees.
I
do
know.
Brookings
is
also
looking
at
increasing
their
fees
as
well.
So,
even
if
we
looked
at
the
category
of
sioux
falls,
that's
about
43
higher.
Now
I
have
to
to
preface
this
chart
with.
This
is
a
specific
example
of
a
commercial
permit
with
a
400
000
valuation.
C
E
With
that,
I
think
we
can
call
our
presentation
or
wrap,
but
we
would
simply
just
we
just
wanted
to
break
the
ice
in
this
discussion
with
the
public
works
committee
tonight
we
would
definitely
seek
to
bring
forward
some
more
specific
information
related
to
potential
fee
increases
to
help
offset
the
cost
of
a
new
software.
C
Yeah
and
we'd
welcome
your
welcome
your
ideas,
comments
and
feedback.
D
One
and
then
I
won't
say
anymore,
just
to
kind
of
prove
a
point,
because
I've
gone
through
this
one
time
too.
How
often
do
you
guys
get
called
a
day
or
somebody
stops
in
just
to
check
the
status
of
their
permit.