►
From YouTube: e-NABLE SPC Meeting - February 26, 2021
Description
This is a recording of the e-NABLE Strategic Planning Committee meeting for Friday, February 26, 2021.
The notes/agenda document can be found here: http://bit.ly/3pZj69i
B
B
Him,
oh,
it
was
in
the
I
got
it,
but
let
me
get
the
link
for
you.
B
Okay,
there's
the
notes
in
the
shot
great
all
right
introductions.
I
see
andrew's
name
here,
but
we
introduced
andrew
last
time
right.
B
You
welcome
back
andrew
good
to
see
you
again.
Thank
you,
jeremy.
Recent
action
items.
Okay,
we
got
two
here
from
for
ben
one
is
to
continue
to
collect
photos
of
people
wearing
different
types
of
devices.
That's
still
going.
Okay
ben.
A
A
B
Okay,
next
one
reach
out
to
brazil,
french
turkey
find
out
how
they're
handling
stuff
we
did
a
meeting
today.
So
that's
obviously
done.
Thank
you
for
coordinating
that
share
the
follow-up
meeting
next
week,
lots
that
came
out
of
that,
and
I
already
put
some
notes
on
the
agenda
later
for
discussion.
So
we'll
fill
you
guys
in
on
what
we
learned
upcoming
presentations.
John,
let
us
know
when
patrick
is
ready
to
talk
to
us.
B
Let's
skip
the
reports
and
stats.
I
didn't
get
to
update
them
today,
move
right
on
down
to
our
agenda,
so
I
I
did
put
the
discussion
up
on
lumio
for
the
discretionary
funding
approval
topic.
We've
only
got
comments
from
jonathan
bob
zovar,
so
I
I
just
posted
asking
others
to
comment
we'll
see
if
anyone
else
shares
any
thoughts
there,
but.
A
B
A
I
think
you
can
you
go
to
invite,
I
think,
and
then
there's
a
place
where
you
can
send
some
kind
of
a
notification
to
everybody.
Take
a
peek,
but
I've
noticed
that
I
get
crickets.
If
I
don't
do
that.
B
A
B
No
all
right
I'll
have
to
look
at
it
later.
I
don't
see
an
easy
way
to
invite
everybody,
but
I'll
see
if
I
can
figure
it
out.
Okay,
but
anyway,
the
threat
is
up.
Hopefully
we'll
get
others
commenting
on
that
and
I'm
gonna
give
it
a.
I
think,
because,
apparently
I
haven't
invited
people
right,
I'm
gonna
give
it
another
week
or
so
before
I
put
it
to
a
vote,
so
I
will
look
at
trying
to
get
others
invited
to
that.
B
I
don't
think,
there's
anything
else
to
talk
about
with
regards
to
lumio
stuff
right
now
so
yeah.
I
think,
let's,
let's
jump
on
ahead,
so
I
inserted
the
the
topic.
The
next
topic
here
is
is
related
to
the
meeting
we
just
had.
B
We
had
a
session
with
a
few
of
our
leading
chapters
from
turkey,
brazil
and
france,
and
they
shared
with
us
the
tools
and
processes
and
infrastructure
they've
built
for
handling
the
work
they
do
and
very
impressive.
B
I
don't
even
know
where
to
start
honestly
it.
It
has
me
a
little
bit
feeling
a
little
bit
down
about
enabled
central,
which
I
already
was.
You
know
bob
brought
up
this
up
for
discussion,
which
we
have
further
down.
You
know
kind
of
questioning
the
the
the
the
value
of
enable
web
central
and
I
I
can't
help
but
question
it
even
more.
B
Having
seen
and
heard
what
these
guys
are
doing,
they're
already
doing
a
lot
of
the
things
that
I
wanted
to
build
into
enable
web
central
that
we
haven't
gotten
to
yet
and
they're
they're
doing
some
really
nice
things.
One
thing
that
jumped
out
at
me
before
we
talk
about
the
specifics
is
that
one
thing
in
common
across
all
three
chapters
is
that
they
all
are
doing
matching
manually.
They
have
a
person
or
people
that
looks
at
the
request
and
looks
at
the
volunteers
they
have
and
they
connect
them.
B
It's
I
I
have
to
say
it's
probably
never
worked
as
well
as
we
had
hoped
it
would
compared
to
a
manual
process,
and
so
I
think
that's
that's
worth
discussing
you
know
is
that
something
that
we
want
to
revisit.
You
know
looking
at
taking
a
more
manual
approach
to
connecting
specific
people
and
maybe
not
trying
to
automate
it.
The
guys
in
brazil
have
a
fantastic
dashboard
that
they've
built
using
microsoft
power
bi.
B
That
is
very
much
like
what
I
wanted
to
build
for
our
reporting
dashboard
in
the
neighborhood
central,
but
one
of
the
things
we
haven't
gotten
to
they've
done
a
tremendous
job,
though
of
making
very
useful
and
drill,
downable
kind
of
information
and
great
views.
So
I'd
love
to
figure
out
a
way
of
standardizing
that,
for
you
guys
who
are
in
the
meeting.
B
Think
of
that
dashboard
that
everton
showed
us
with
the
you
know
the
one
for
the
the
device
that
was
not
going
for
covet
and
imagine
if
we
had
that
kind
of
dashboard
with
a
global
view
and
a
global
data
set,
I
mean
how
powerful
that
would
be
to
be
able
to
see
those
kinds
of
things
you
know
globally.
I
that's
that's
like.
My
ultimate
aim
is
what
he
built
there,
but
tapping
it
into
all
of
our
data
across
the
globe.
B
So
all
right,
so
turkey,
they're
using
google
forms
they
have
a
google
form.
If
you
want
to
sign
up
as
a
volunteer,
they
got
another
google
form.
If
you
want
a
device
and
then
they've
got
volunteers
that
go
into
the
you
know,
spreadsheets
with
all
the
data
from
those
forms
and
they
go
through
one
by
one
and
you
know
they
they
assign
them
and
then
work
the
cases
from
there.
Brazil
they're
a
little
different
they
have
to
have
doctors
involved.
B
Doctor
has
to
prescribe
the
device
doctor
has
to
check
the
device
before
it
gets
delivered
to
the
person,
but
other
than
that,
not
not
too
different.
They
have
an
app
they've
developed
for
iphone
and
android
instead
of
using
forms,
and
volunteers
and
recipients
use
this
app
to
go
through
the
process.
But
then
they
have
this
powerful
reporting
dashboard
in
the
back
end
as
well,
and
then
in
france
they
have
this
very
powerful
web-based
app.
That
is,
is
map-based
and
shows
you
all
your
volunteers
on
the
map
shows
you
all
your
device
requests.
B
Yes,
yeah
in
wordpress
with
php,
and
then
they
again
have
a
manual
process
where
they
can
go
in
for
any
of
the
open
requests
and
they
can
assign
a
volunteer
to
handle
that
request
and
it'll
automatically
sort
the
volunteers
by
who's
closest
for
them,
which
makes
the
matching
really
easy.
B
So
all
three
of
these
guys
they're
doing
really
smart
stuff,
and
what
I
want
to
think
about
is
how
can
we,
I
guess
the
first
thing
to
think
about-
is:
do
we
want
to
try
to
take
the
best
things
that
they're
doing
and
figure
out
how
to
incorporate
that
into
enabled
central,
or
do
we
even
want
to
step
back
further
and
question
the
existence
of
enabled
central
itself,
because
I
got
to
tell
you
this
has
been
a
massive
undertaking:
we've
never
gotten
it
to
where
we
ultimately
wanted
it
to
get
to,
and
it's
going
to
be
a
massive
undertaking
to
get
it
to
that
final
point
where
we
you
know
had
envisioned.
B
B
C
I
I
I
appreciate
everything.
You've
said
except,
I
don't
think
you
should
be
apologetic
or
discouraged.
I
think
we're
now
in
a
situation
where
we've
seen
a
variety
of
approaches
and
there
are
tools
out
there.
If
we
can.
C
And
and
frankly,
I
think
it's
possible
that
by
adopting
or
by
hybridizing
with
some
of
these
other
systems,
we
have
a
better
shot
at
getting
everyone
on
board
than
if
we
have
our
own
americo-centric
system
here.
So
I
think
it's.
It
is
a
very
helpful
meeting
and
would
be
great
to
look
into
it.
Also,
it
wasn't
clear
to
me
we're
going
to
be
seeing
more
about
thierry's
system.
I
thought
his
interface
was
conceptually
very
clear
and
simple.
I
thought
that
was
very
powerful.
I
was
impressed
by
everton's
dashboard,
but
I'm
not
positive.
B
Hold
on
I'm
sorry,
we
had
some
lag.
I
didn't
even
talk
over
you,
but
for
I
just
wanted
to
say
for
the
for
the
power
bi
thing.
I
agree,
it's
not
entirely
necessary,
but
it
is
powerful
and
the
thing
to
keep
in
mind
is:
I
don't
think
it
takes
that
much
to
build
that
it's
all
about
having
the
data
once
you've
got
the
data
there.
You
know
building
a
dashboard.
B
C
B
And
I
think
those
are
very
much
tied
together,
because
if
we
could
create
a
best
practice,
you
know
a
best-in-class
solution
which
of
course
would
have
to
incorporate
full
internationalization
all
languages
available.
If
we
could
pull
that
off,
that
would
result
in
centralized
data.
I
mean
if
we
could
get
everyone
using
one
system.
We'd
have
you
know
all
the
data
in
one
place.
A
I
was
just
going
to
say
you
know
that
some
of
the
things
that
jeremy
is
considering
you
know
the
sort
of
comparing
with
enable
up
central
it'll,
be
interesting
to
see
how
things
progress
with
with
these
three
chapters,
because
they've
each
invested
into
each
of
these
systems-
they're
language
specific
in
many
cases,
so
you
know,
I
think
you
know
taking
a
step
back,
there's
there's
things
that
they
all
are
doing.
A
A
They're
all
working,
it
sounds
like
the
team
structuring
is
something
that
they're
they're
all
involved
with.
Probably
teary
is
the
most
advanced
with
that.
Having
these
this
team,
it's
not
just
matching
with
recipients
and
volunteers,
but
it's
matching
recipients
to
a
team
of
volunteers
and
coordinating
that
team.
You
know
he's
got
these
automated
emails
that
goes
out
to
everybody
and
this
this
schematic.
He
said
on
his
website
of
how
a
team
works.
A
That's
interesting,
I
think,
if,
if
we
can
look
at
what
people
are
doing,
but
also
look
at
what
everybody's
aiming
for,
I
think
some
of
the
solutions
could
be
that
could
help
to
tie
things
together.
If
everybody
wants
something
that
they
don't
have,
then
then
that's
what
goes
in
the
right
direction.
B
We
we
do
have
a
follow-up
meeting.
We
I
felt
like
we
needed
more
time
to
see
everything
but
we're
meeting
with
them
again
same
time
next
friday.
So
it's
it's
the
hour
just
before
this
meeting.
Maybe
let's
we're
not
gonna.
You
know
figure
this
out
today,
anyway.
Let's,
let's
have
that
meeting
next
week,
we'll
report
back
and
we
can
continue
this
discussion.
This
is
gonna.
This
is
gonna,
be
a
long-term
discussion,
but
it's
it's
it's
an
important
one
that
that
we
need
to
be
thinking
about
big
picture,
I'm
actually
kind
of
thinking
andrew.
B
B
And
ben
I
was
going
to
ask
if
you
don't
mind
when
we
set
up
when
we
send
out
the
invite
for
that
next
meeting.
Would
you
mind
if
we
do
zoom
instead,
because
I'd
like
to
be
able
to
record
next
week's
meeting,
so
I
can
share
that
with
our
developers
and
get
their
input
on
what
it
would
take
to
do.
Some
of
those
things.
A
And
we
might
want
to
meet
up
beforehand
at
some
point
or
even
just
have
an
email
exchange
to
figure
out
what
what
are
the
priorities
to
touch
on?
I
did
my
best
to
sort
of
manage
the
discussion,
but
there's
so
much
to
cover,
so
I
really
sort
of
tried
to
zoom
in
a
little
bit
on
the
database
systems.
You
know
as
much
as
we
could
to
get
a
sense
of
the
comparison,
but
maybe
we
can
align
our
priorities
before
the
meeting,
so
I
can
make
sure
that
you
know
moderating.
C
Just
to
say,
another
dimension
to
have
in
mind
is:
are
there
teams
the
same
as
our
chapters?
The
the
whole
social
organization
is
another
dimension.
We
should
understand
both
for
comparative
purposes
and
to
make
sure
that
whatever
infrastructure
we
put
in
place
will
map
onto
what
we
do
as
well
as
what
they
do,
because
it
it's
not
clear
to
me
whether
it
does.
B
A
B
B
B
Interesting
different
structure,
we
got
to
move
on
there's
a
lot
on
the
agenda
today
which
we're
already
not
going
to
get
to
so
next
up.
I
have
this
placeholder
for
andrew
talking
about
investigating
local
chapters.
You
wanted
to
give
us
an
update
on
that
andrew.
D
Yeah
I'll
try
to
talk
fast,
okay,
so
met
with
three
different
individuals,
all
lovely
all,
very,
very,
very
different
and
and
they're
all
within
about
20
miles
of
each
other.
I
think
you
know
maybe
a
little
bit
more
but
but
they're
real.
B
B
D
You
know
I
just
got
off
a
meeting
with
one,
so
I
don't
have
you
know
fully
tabulated
notes,
but
I'll
hit
some
some
kind
of
things
that
struck
out
with
me.
First
of
all,
I
I
told
him,
you
know
I
wanted
truth
and
honesty.
I
I
didn't.
I
wanted
the
ugly
as
well
as
the
good,
because
I
want
to
get
a
real
feel
for
things.
D
So
some
things
that
kind
of
caught
my
attention,
it
seems
like
the
majority
of
the
actually
shipped
prosthetics
from
georgia,
are
leaving
the
country
so
romania,
india,
mexico,
interestingly,
brazil,
even
though
I
know
brazil
has
a
fairly
robust
chapter
and,
and
that
seems
to
also
be
the
highest
cost,
so
they're
literally
putting
these
things
together
and
then
spending
two
hundred
dollars
to
ship
it,
and
you
know
I
I
didn't-
want
to
give
feedback
and
be
like
hey.
You
know,
I'm
not
sure
that
I
was
just
absorbing
for
the
most
part.
D
So
that's
something
that
maybe
we
could
improve
on
somehow
you
know
directing
you
know,
hey
you're
closer
to
this
person,
so
maybe
you
should
you
should
fabricate
this
device.
The
you
know
you
mentioned
about
enable
web
central.
That
was
a
topic
of
conversation
in
terms
of
of
kind
of
the
whole
process.
D
One
one
gentleman
lovely
gentleman,
awesome
guy.
He
it
seems
like
there's
all
this
good
will,
and
sometimes
maybe
it's
misdirected
and
in
his
case
he
was.
He
was
caught
a
little
bit
off
guard
when
he
went
and
he
found
out
that
this
person
that
they
were
making
a
prosthetic
for
could
get
it
for
free.
This
child
could
get
it
for
free
through
medicaid,
like
you
know,
a
professional
prosthetic
and
and
that's
something
I
guess
worth
putting
on
your
radar.
D
D
B
B
D
D
The
there
were
some
struggles
with
experienced
volunteers,
giving
the
wrong
direction.
What
you
were
talking
about
with.
B
B
D
And
it's
really
interesting
to
listen
to
two
people
within
24
hours
with
one
another
one
saying
I
have
a
dozen
people
on
my
queue.
I
don't
have
enough
printers,
that's
the
big,
the
big
hold
up
and
the
other
the
other
saying.
Well,
we've
got
all
the
printers
we've
got.
You
know
lots
of
funding,
but
but
there's
no,
no
one
who's
interested,
and
so
you
know
I
I
want
to
reach
out
and
be
politically
correct
with
everything,
but
maybe
connect
those
two
dots,
because
there
was
very
little
collaboration
between
between
them.
D
A
Program
wishbone,
I
think
the
way
it's
set
up
is
more
support
of
devices
and
funds.
What
you're
talking
about
is
almost
like
a
dashboard
of
tasks.
A
If
I
understand
it
correctly,
which
I
think
is
a
great
idea,
we
could
explore
that,
but
it's
not
under
the
current
umbrella
of
the
sort
of
design
of
it.
E
Well,
you
have
a
chapter
leaders
space
on
the
hub
where
people
could
be
talking
to
one
another.
It's
just
that
they
don't
right.
I
mean
there's
nothing.
Stopping
I
mean
if
every
chapter
leader
actively
was
a
member
of
that
space
and
talk
to
one
another,
somebody
would
say:
hey.
I
need
help.
I've
got
these
recipients
on
enough
printers.
B
A
B
A
A
B
C
Did
you
did
you
talk,
ask
them
about
convert?
Did
you
explain
to
them
that
you're
talking
to
their
opera
opera,
their
neighbors,
did
they
ever
talk
to
their
neighbors.
D
Very
little
the
the
gentleman
I
I
asked
that
question.
One
of
the
questions
specifically
was,
you
know:
do
you
collaborate
with
any
local
chapters
and
the
answer
across
the
board
was
no,
so
that
you
know
that's
an
area
that
that
may
be
worth
focusing
on.
D
B
B
We
used
to
do
recurring
chapter
leader
meetings,
you
know
and
we
we
stopped
those
a
long
time
back,
but
like
a
once
a
month,
you
know
if
we
did
an
online
session
where
you
know
maybe
there's
one
chapter
gives
a
presentation
and
then
the
rest
of
the
session
is
kind
of
open
discussion.
Q,
a
just
some
opportunity
to
get
chapters
together
and
connected
and
talking
on
a
regular
basis,
might
be
worth
revisiting.
E
B
D
B
C
B
C
It's
possible
that
your
process
for
all
we
know
your
process
is
the
right
process
that,
in
fact,
someone
like
you
talking
region
by
region
and
sort
of
extracting
insights
and
then
manually
providing
some
of
the
some
breaking
some
of
the
log
jams
might
be
the
right
process.
Anyway,
I
really
value
the
little
snippets
we've
gotten
from
your
initial
inquiries.
I
want
to
just
encourage
you
to
keep
going
and,
let's
absolutely.
D
B
B
So,
let's
move
on
for
now
discretionary
fund
allocation
we
can
skip
for
now.
That's
posted
in
mumeo,
it's
being
discussed,
we'll
get
others
involved
there
chapter
wishbone
project.
Can
we
skip
this
for
now
ben?
Is
there
anything
time
sensitive
to
talk
about?
That's.
B
Handbags
as
a
corporate
giving
thank
you
have
been
shipped
out
right
bob.
Have
you.
E
E
I
have
not,
they
should
be
receiving
them
this
week,
so.
B
Thanks
for
doing
that,
yeah,
let's,
let's
skip
the
volunteering
needs
for
now.
Onboarding
and
off
boarding
for
new
members
is
something
that
came
up
this
week
via
email.
We
actually
had
somebody
that
decided.
You
know
I
I've
decided
to
focus
my
time
elsewhere.
I'm
gonna,
you
know,
depart
from
the
community.
Can
you
please,
you
know,
remove
me
from
everything
and
it
kind
of
got
us
talking
about
how
we
don't
really
have
a
well-defined
process,
for
you
know
off-boarding,
but
onboarding
for
that
matter
too.
So
I
put
some
notes
down
here.
B
I
think
we
need
to.
You
know,
try
to
establish
a
process.
I
think
the
onboarding
is
going
to
be.
Things
like
you
know,
create
an
account
on
the
hub
review.
Our
getting
started,
wiki
pages,
create
an
account
on
naval
web
central,
subscribe
to
our
newsletter
and
then
attend
a
new
member's
meetup,
that's
kind
of
what
I
off
the
top
of
my
head.
That
was
kind
of
what
I
had
in
mind
for
what
does
a
new
member
go
through?
B
If
you
guys
can
think
of
anything
else
there
that
maybe
I
missed
or
feel
free
to
to
make
any
changes
there?
As
you
see
that
just
kind
of
what
made
it.
A
Just
adding
in
the
attend
the
focus
follow-up,
so
that's
we're
sort
of
piloting
that
today
at
one
o'clock,
but
it
sounds
like
the
new
member
meetup
I
mean
the
last
meeting.
I
thought
they
continued
to
get.
A
A
It's
it's
in
the
hub.
I
shared
it
last
week
and
it's
in
the
pinned
post.
B
Okay,
yeah,
I
don't
always
see
those
in
the
hub,
so
you
don't
send
out
actual
invitations.
When
you
coordinate
these
meetings,
you
just
do
it
through
the
hub.
A
That's
that's
what
I've
been
doing
yep
and
I've
been
using
the
calendar
within
the
hub.
Let
me
look
so
right
now.
It
says:
there's
five
people
that
are
attending
three
maybes.
It's.
This
is
a
little
bit
of
a
you
know
it's
a
rolling
target,
so
I'm
happy
to
set
it
up
in
a
different
way.
The
the
last
time
during
the
last
meeting
we
talked
about
just
using
the
same
zoom
link.
That's
why
okay.
B
A
B
A
At
this
event
and
following
events
yep
I
can-
I
can
change
that
now,
so
the
idea
was
yeah
all
day,
no
1
pm,
so
the
the
idea
was
have
a
less
formal
meeting
with
a
parallel
survey.
That
was
something
that
john
came.
B
B
A
To
share
and
ask
questions
and
from
that
we
get
a
sense
of
what
people
are
interested
in.
So
there
is.
B
B
Dive
into
those
topics,
I
got
it
right
so
for
the
for
the
off
boarding,
I'm
thinking
we
got
to
remove
their
account
on
the
hub,
or
at
least
disable
all
email
notifications.
I
it
might
be
something
to
talk
to
mastery
about.
I
don't
know
if
there's
maybe
an
issue
with
actually
removing
an
account
because
they
might
have
posts
and
things
like
that,
maybe
it's
better
to
just
like
disable
an
account
or
whatever
yeah
so
disable.
B
I
can
even
say
that
here,
if
we
know
that's
the
right
way,
disable
their
accounts
on
the
hub,
remove
their
account,
or
I
can
say
the
same
thing-
disable
their
account
on
ewc
or
make
sure
all
emails
are
stopped,
remove
them
from
the
newsletter
mailing
list.
If
they
were
signed
up
and
then
we
also
have
a
subscriber
list
for
the
actual
enabling
the
future
blog,
which
is
separate
from
the
newsletter
list.
So
we
might
want
to
remove
them
from
that
as
well.
B
C
I
have
been
creating
a
database,
a
massive
spreadsheet
of
everyone
we've
ever
known
in
enable
going
back
to
the
very
beginning
and.
B
C
We
know
about
them,
we
have
dozens
of
lists
and
I'm
creating
one
big
list
just
so
that
they
say
look.
You
know.
A
name
comes
up
he's
saying.
Who
is
that
guy
can
figure
out
where
we
know
them
from.
C
I
think
it's
getting
easier
now.
We
should
think
about
sort
of
centralizing
all
of
these
lists
so
that
when
we
have
a
guy
who's
receiving
a
newsletter,
we
know
who
that
person
is
when
that
person
on
unenrolls
from
the
newsletter
we
we
sort
of
know
a
little
bit
more
about
it.
It's
we
have
to
stop
chasing
all
of
these
different
things.
The
short
answer
to
the
question
is:
yes,
I
think.
C
Actually
we
should
if
mazzie
is
willing-
and
I
think
it
won't-
wouldn't
be
hard
for
him
to
basically
allow
people
on
their
profile
or
elsewhere,
to
just
check
whether
they
want
to
receive
the
newsletter
or
not
et
cetera,
et
cetera,
et
cetera,
and
when
someone
wants
to
disable,
they
can
do
it
in
a
year.
B
If
there
was
a
way
to
tie
all
these
together,
that
would
be
great
if
there
was
one
place
where
somebody
could
manage
their
hub
email
notifications,
their
enable
web
central
email
notifications,
their
newsletter,
you
know
all
in
one
place.
That
would
be
great.
I
don't
know
if
that's
possible,
we
have
to
talk
to
massvi
about
that,
but
the
other
thing
I'm
thinking
is
maybe
only
maybe
we
only
need
to
take
care
of
the
two.
B
The
two
first
steps
listed
here
under
off
boarding
disable
their
accounts
on
the
hub
and
disable
their
account
on
ewc,
because
the
next
time
they
get
a
newsletter
or
the
next
time
they
get
an
email
from
the
blog
there's
an
unsubscribe
button
right
there.
All
they
have
to
do
is
click
on
subscribe
and
they're
out.
If
they
don't
want
to
get
those
anymore.
A
B
A
A
Right-
and
this
is
the
first
time
and
how
how
long
that
that
that's
happened
and
again,
it
is
worth
putting
in
context
that
you
know
the
guy
was
81
and
he
said
it
just
was
too
much.
You
know
he
wanted
to
pick
up
a
hobby
and
he
thought
it
was
a
good.
B
Idea
and
then
he
did
also
have
one.
He
did
also
have
one
good
piece
of
feedback,
which
is
you
know,
hey
if
I'm,
if,
if
I'm
buying
a
new
refrigerator
or
whatever
you
know,
there's
going
to
be
a
one-page,
quick
setup
guide.
You
know
that
gives
me
pictorial
pictorial
guidance
of
how
to
get
started.
You
guys
need
a
one-pager
that
makes
it
clear
step-by-step
how
to
get
started
as
an
enable
volunteer.
I
thought
that
was
a
really
good
recommendation.
A
Yeah
yeah,
I
gave
him
a
little
sort
of
a
quick
interview
just
to
ask
him
how
how
things
were
going
and
again
it
sounded
like
you
know
there
weren't
any
bad
feelings.
He
didn't
have
an
agenda.
He
just
basically,
I
think,
gave
it
a
shot
and
then
found
a
different
hobby.
B
Okay
on
we
go
so
next
topic
here
is
tied
in
with
a
lot
of
what
we've
been
talking
about
today,
high-level
discussion
of
enable
goals
and
vision,
and
the
notes
that
I
put
in
here
are
comments
that
were
shared
by
bob
by
bob
via
email,
and
I
just
thought
he
had
some
some
really
good
insights
here
and
kind
of
bringing
up
the
high
level
question
of
sort
of.
What
are
we
about?
B
What
are
we
trying
to
accomplish
and
just
sort
of
taking
a
step
back
and
and
looking
at
what
we're
doing
and
how
we're
doing
it
so
just
to
kind
of
step
through
these
notes,
I
don't
necessarily
read
all
over.
E
That
might
be
the
easiest
part.
The
genesis
of
this
really
is
just
thoughts
that
have
been
rolling
around
in
my
head
for
some
time
now
and
it's
a
it's
a
conglomeration
of
my
own
donation
experience
and
then
the
various
impressions
I
get
from
facilitating
ewc
cases
from
handling
the
help
desk
the
chapters
and
then
for
some
reason,
my
name
gets
out
there
and
people
contact
me
through
just
email.
E
E
What
you're
seeing
is
my
attempt
to
ask
some
questions
about
what
we
do,
and
is
this
really
what
we
think
we're
doing
and
we
want
to
be
doing
and
the
bottom
line
is
this:
I'm
assuming
that
we
serve
a
lot
of
people
and
we
do
a
lot
of
good
and
you
can
see
in
the
first
bullet
point.
You
know
we.
We
have
a
number
of
things.
E
We
do
we,
we
we
provide
education,
we
teach
stem
to
young
people,
we
teach
young
people
empathy,
but
I
think
first
and
foremost,
our
goal
and,
by
the
way
correct
me,
nothing's
saying
these
are
correct.
These
are
just
my
impressions.
E
Low-Cost
prosthesis
to
people
who
can't
afford
them
essentially
or
children
that
have
no
alternative,
because
professional
prosthesis
is
not
in
the
in
the
equation.
E
So
if
that's
the
case
and
then
listening
to
some
presentations
by
safe
and
others,
and
my
own
attempts
to
get
feedback
from
my
volunteers
for
my
recipients,
which
number
about
17
right
now,
I
really
question:
if
individuals
are
are
doing
what
we
think
we're
doing
and
we
hope
they're
doing
because
is:
is
it
possible
really
the
ewc
and
graduated
photos?
Is
it
possible
to
truly
measure
somebody
scale?
Somebody
work
with
them?
That's
my
dog
work
with
them
and
and
deliver
a
successful
device.
E
Is
that
possible
and
then
the
there's
follow-up?
Isn't
there
so.
B
If
I
may,
I
just
want
to
kind
of
offer
one
high-level
observation
here
that
we
have.
We
have
kind
of
this
spectrum
of
different
possible
ways
that
this
whole
process
is
happening
at
one
end
of
that
spectrum,
you
have
a
well-established
and
well-organized
chapter
that
has
great
processes
like
what
we
saw
this
morning.
They've
got
tools,
they're
moving
people
through
this
this
you
know
well-organized
process
and
then,
at
the
other
end
of
the
spectrum.
You've
got
what
bob
describes
as
just
an
individual
volunteer,
just
not
working
with
a
chapter
just
just
and
handling
cases
remotely.
B
In
addition
to
that,
so
at
the
one
end
of
the
spectrum,
you've
got
an
individual
volunteer,
making
a
device
for
somebody
halfway
across
the
world,
with
no
physical
contact
and,
at
the
other
end
of
the
spectrum,
you
have
a
chapter
working
very
closely
with
a
person
in
their
local
area,
going
through
a
well-defined
process
etc,
and
I
think
what
we're
asking
here
is
where,
in
that
spectrum
is,
is
you
know
a
good
place
to
be
and
yeah
yeah?
B
E
You
know
some
level
of
success.
I
don't
think
what
I'm
doing
is
a
complete
waste
of
time
by
any
measure.
But
if
the
measure
is
people
using
robust
devices
made
by
me,
I
don't
think
many
are
doing
it
after
a
week
or
two
or
occasionally,
whereas
people
who
went
to
clinics
in
some
of
our
chapters,
I
think,
are
using
them.
B
Think
a
lot
of
that
has
to
do
with
the
customization
at
the
point
of
delivery
and
then,
following
up
after
that
fact,
or
is
that
are
those
the
kind
of
the
key
elements
that
are
different.
E
What
I
suspect
jeremy
is
people,
don't
really
know
what
these
prosthesis
look
like
or
what
they
do.
They
they
see
the
documentation,
they
think
wow.
I
think,
maybe
there's
a
there's
a
disconnect
up
front,
I'm
going
to
be
able
to
pick
up
a
pen
and
brush
my
teeth
and
pick
up
coins
and
and
peas
and
everything
else.
Okay,
and
then
you
go
through
this.
E
This
virtual
process
and
in
the
mail
comes
this
package
and
you
open
you
say
wow,
it
looks
neat,
my
child
loves
it
or
I
love
it
and
then
they
put
it
on
and
it
doesn't
quite
fit
and
it's
a
little
uncomfortable
and
then
they
go.
If
if
they
work
it,
they
go
to
use
it
and
it's
a
little
clunky
and
it's
only
for
gross
motor
action.
E
Well-
and
I
know
it
in
particular
in
two
of
my
cases
I
tried
I
had
to
combine-
I
I
had
a
macgyver,
a
niop
shoulder
harness
and
and
the
nyop
cuff
to
a
phoenix
type
device,
and
I
did
it.
E
B
E
Well,
my
finish
is
that
you
know
we
have
different
goals.
Individuals
like
myself
may
want
to
pursue
different
goals
than
chapters
with
actual
clinics.
E
Maybe
education
and
teaching
children
and
teaching
stem
is
something
more
more
practical
for
somebody
like
me
in
my
community
than
trying
to
send
a
device
to
japan,
which
I
did
to
south
africa,
which
I
did
into
kenya,
which
I
did
where
I
did
re.
I
got
christmas
cards,
I
got
little
gifts
in
the
mail
thanking
me.
They
showed
me
the
child
using
the
hand
and
then,
when
I
followed
up
well,
he
you
know
he
gets
by
quite
nicely
without
it
his
school
kids
loved
it,
but
it's
not
being
used
anymore.
A
Sure
it's
interesting,
you
know
the
the
first
part
of.
If
I
go
to
the
notes,
the
the
first
thing
you're
saying
is,
you
know
the
assuming
the
most
important
part
of
what
we
do
is
delivering
workable,
robust
prosthetics
to
people
in
need,
and
it
sounds
like
at
the
end,
you're
you're,
looking
at
some
of
these
secondary
things,
as
potentially
being
maybe
more
of
a
primary.
So
the
education
well.
A
Right
so
knowing
those
resources
or
maybe
even
developing
them,
I
mean-
and
it
sounds
like
you
know-
to
tie
this
into
a
previous
meeting.
Everton's
been
doing
all
this
systemic
development
on
doing
remote
device
deliveries,
but
it
involves
videos
and
photos
and
doctors.
A
You
know,
and
it
does
sound
like
you
know
the
experiences
that
we've
had,
including
yours
bob
where
you're
talking
about
people
that
you
know
are
even
if,
after
they
get
the
device,
they
sort
of
lose
interest.
Zionite
mentioned
that
you
know
people
aren't
filling
out
the
forms
that
they're
doing.
I
think
some
of
these
this
stuff
there's
the
momentum,
doesn't
continue
necessarily
without
sort
of
certain
well.
E
B
You're
right
people
value
what
they
pay
for.
Let's
say
I
want
to
start
charging
for
our
devices,
but
that
is
a
fact.
No.
E
C
I
I'm
sorry,
okay,
I
do
have
a
couple
of
things
I
want
to
say,
but,
but
I
want
to
give
you
a
chance
since
I'm
interrupting
I
want.
I
do
want
you
to
to
finish.
I
think
many
of
the
principles
we're
bouncing
around
are
true
principles
but
they're
not
definitive.
C
I
think
that
long-term
relationships
are
similarly
really
valuable
and
obviously
make
follow-up
possible.
That
virtual
makes
that
harder,
but
it
doesn't
make
it
impossible.
My
point
is,
and
I
think
that
there
are
places
where
free
implies
cheap
and
there
are
places
where
free
implies
precious
gift.
So
I
yeah
no,
I
interrupted.
I
wanted
to
get
those
things
out
and
I
did,
but
you
were
saying
in
conclusion:
when
I
interrupted
it,
you.
B
Know
what
I
I
I
want
to
offer
a
suggestion.
I
just
because
there's
a
lot
of
stuff
to
unpack
here.
I
wonder
if
you
know,
instead
of
saying
individual
volunteers,
just
really
shouldn't
be,
you
know
focused
on
making
devices
they
should
do
other
stuff.
Maybe
what
we
need
to
figure
out
is
for
those
individual
volunteers.
B
How
can
we
give
them
the
benefit
of
some
of
the
tools
and
processes
that
these
chapters
are
using
to
be
successful
so
that
they
can
be
more
successful
as
individual
volunteers,
just
as
an
example,
maybe,
instead
of
shipping
a
device
off
to
somebody
and
kind
of
crossing
our
fingers
and
hoping
to
hear
good
stuff?
Maybe
there's
a
process
where
I
know
it's
not
ideal.
The
best
thing
is
to
get
together
in
person,
but
right
now,
that's
that's
not
a
great
option.
B
Maybe
when
we
ship
the
device
to
a
person,
maybe
we
we
set
the
expectation
that
we
want
to
have
a
an
online
meeting
with
you
get
on
camera
when
you
unbox
that
device
so
that
I
can
watch
as
you
try
it
out
and
see.
If
it's
fitting,
okay
and
offer,
you
know
guidance
and
kind
of
help,
you
with
that
initial,
you
know
testing
and
kind
of
remotely
at
least
try
to
see.
If
it's
is
it
fitting
right,
does
it
need
tuning?
Is
it?
Is
he
using
it
right?
E
Well,
it's
a
great
idea
and
we
should
do
it
and
by
the
way,
I'm
not
saying
individuals
shouldn't
make
devices.
I'm
just
saying
it's,
it's
not
working,
probably
the
way
we
would
like
it
to.
I
actually
on
two
cases:
jeremy
within
the
last
six
months,
was
there
and
insisted
on
a
facetime
as
they
unboxed
it
and
it
it's
it's
good,
but
it's
very,
it's
still
very
clumsy
they're
trying
to
hold
the
camera
somebody
and
then
the
dog
is
in
there,
which
I
fully
appreciate.
E
E
I
think
the
places
in
this
world
that
have
the
greatest
number
of
potential
recipients
are
also
in
the
most
difficult,
far-reaching
areas:
africa,
india,
southeast
asia
and
their
in-person
clinics
are,
I
think,
almost
imperative
you
and
because
you're
not
going
to
have
somebody
as
as
I've
explained,
I
spent
500
shipping
a
device
to
kenya,
because
I
promised
it
not
because
I
wanted
to-
and
I
didn't.
E
A
You
know
it
seems
like
there's
a
there's.
This
parallel
between
you
know,
do
you
support
the
tools
and
the
processes
or
sort
of
regional
hubs
and
in-person
clinics?
How
do
you
do
that
versus
sort
of
an
individual
trying
to
tackle
this
whole
system
by
themselves?
Shipping
it
out
trying
to
do
this
remote
meeting
trying
to
do
the
fitting
good
point.
E
E
E
B
B
And
we've
talked
about
this-
I
don't
I
don't
remember
which
meeting
it
was
that
I
mentioned
this.
I
think
I
mentioned
it
to
john
that
you
know.
Wouldn't
it
be
great
if
we
had
enable
in
a
box,
you
know
a
crate
that
we
could
ship
somewhere
to
set
up
a
new
that
has
a
3d
printer
and
the
materials
and
training
and
everything
they
need
to
start
up
and
enable
operation.
A
You
know
well
just
just
to
play
devil's
advocate,
though
I
think
one
of
the
most
interesting
things
from
the
perspective
that
I've
had
with
the
media
coordination
is
how
much
adaption
is
happening.
So
it's
there's
not
an
enable
in
a
box
that
would
have
solved
a
lot
of
these,
the
the
needs
it's
teams
like
xynep
and
theory
and
and
everton
that
are
so
well
versed
with,
not
just
you
know
how
enable
works,
but
the
infrastructure
of
the
health
care
system
of
the
maker
spaces
of
so
you
know
the
previous
meeting
that
we
had.
A
You
know,
jeremy
and
john,
and
I
have
sort
of
a
different
perspective
coming
into
this,
but
those
are
wonderful
examples
of
sort
of
what
you're
talking
about
working
really
well,
they
do
have
this
whole
system.
They
are
working
with
recipients
in
the
region.
B
And
that's
something
we
should
dig
into
next
time:
ben,
it's
something
we
didn't
talk
about
today.
I
suspect
that
in
regions
like
france
and
turkey
and
brazil,
the
percentage
of
these
devices
that
do
actually
get
used,
you
know
longer
term.
Instead
of
ending
up
in
a
drawer.
I'll
bet
you,
their
percentages
are
better
because.
B
E
C
Said
yeah,
no
bob,
I
I
I
appreciate
it
and
yeah
I'm
just
we
have.
I
think
it's
to
our
credit
that
we
periodically
have
these
conversations
yeah.
We
present
a
nice
picture
to
the
general
world
about
how
wonderful
enable
is,
and
we
believe
it,
but
we're
not
blind
to
our
own
shortcomings
and
we're
not
sure,
however,
we're
not
sure
what
to
do
about
it.
I
you
know.
I
do
think,
for
example,
that
I
mean
it
could
be
that
our
what
you
haven't
mentioned
is
the
dissemination
of
open
source
designs.
C
C
C
Right
and
to
some
extent,
bob,
therefore,
I
think
one
of
the
things
you're
emoting
about
is
that
our
little
group,
which
does
what
it
can
to
sort
of
channel
enable
in
general,
is
not
a
particularly
effective
group
at
delivering
prosthetics
to
people
who
will
actually
use
them
now
that
doesn't
mean
that
the
other
that
the
the
the
ecosystem
we
tend
is
not
doing
good.
C
C
I
see
I
see
or
maybe
mine
there.
C
Okay,
to
cut
the
chase,
there's
a
question
of
what's
in
able's
mission,
there's
the
question
of
what's
spc's
mission:
there's
the
question
of
what
should
we
be
doing
and
how
do
we
do
it?
C
I
I
I
wanted
to
get
to
the
point
that
I
I
have
three
small
points
and
then
one
larger
point,
I'm
sorry,
I'm
not
I'm
not
being
very
concise.
The
small
points
are
by
the
way
medical
grade.
Prosthetics
are
not
typically
used
on
a
regular
basis
as
well.
It's
not
just
enable.
I
don't
know
whether
the
statistics
for
us
are
better
or
worse,
I
suspect,
they're
worse,
but
it's
a
big
problem,
even
within
medical
grade
prosthetics.
C
I
did
want
to
mention
a
couple
of
other
patterns,
the
research
triangle
group
in
north
carolina.
They
have
support
group
meetings
once
or
twice
a
year
for
families
of
kids
with
who've
received
devices
or
who
haven't
received
devices,
but
who
are
amputees
who
are
missing,
fingers
or
limbs,
and
those
meetings
I
think,
are.
C
Similarly,
another
pattern
I
want
to
introduce
I'm
slipping
in
my
real
point,
which
is
patterns
and
anti-patterns
guala
in
honduras,
has
a
ritualized
process
where
there's
a
presentation
event
a
quasi-public
event,
where
a
beautifully
wrapped
individually
packaged
device
is
presented
to
the
user
in
the
presence
of
the
family
and
the
volunteers,
and
it
also
creates
a
positive
bonding
experience
that
may
also
enhance
follow-ups
and
by
the
way
it
was
in
honduras,
that
I
met
several
people
who
really
do
wear
the
device
every
goddamn
day
coincidence.
I
don't
know
here's
the
point.
C
I
think
we're
going
through
a
process
right
now.
We
did
it
with
with
in
this
morning's
meeting
and
we're
doing
it
thanks
to
your
soul-searching
of
collecting,
which
are
is
a
technical
term
in
architecture
and
software.
Engineering
of
configurations
of
processes
that
do
work
doesn't
mean
they
work
by
themselves.
That
means
they
work
all
the
time
and
there
are
anti-patterns.
C
B
That's
true,
I
also
want
to
point
out
that
you
know
this
is
what
I'm
hearing
and
what
john
is
saying
is
similar
to
a
business
principle
that
you,
you
focus
on
what
works,
and
you
don't
focus
your
attention
and
energy
on.
You
know
things
that
aren't
working.
You
put
your
time
and
energy
into
the
things
that
are
working
and
you
you
bring.
B
Into
those
right
exactly
and-
and
I
think
that's
what
we're
talking
about
here-
I
think
that
you
know
we're,
as
we
all
know,
we're
not
in
a
position,
even
if
we
could
figure
out
what
the
answer
is
or
what
the
best
approach
is.
We
can't
you
know
put
that
into
place
and
enforce
it
and
say
this
is
how
things
are
going
to
be
done.
All
we
can
do
is
is
sort
of
bring
attention
to
the
things
that
are
working
well,
and
I
think
that's
that's.
B
What
like
what
ben
started
with
the
media
coordination
project
is,
is
very
much
in
line
with
this.
I
think
the
best
thing
we
can
do
is
highlight
and
bring
attention
to
the
things
that
are
working
well
in
the
community
spotlight
the
chapters
that
have
processes
that
are
working
well,
that
have
developed
tools
that
are
working
well.
Let's,
let's
put
attention
and
put
a
spotlight
on
the
things
that
are
effective
and
I
think
that'll
over
time.
You
know
bring
more
people
into
those
things
and
and
away
from
you
know
the
things
that
we're
trying
to
avoid.
B
C
All
right
and
having
that
information
shared
among
present
company
is
is
not
the
end
goal
either
right.
One
of
the
things
we
we
need
to
do
is
to
make
sure
that,
like
our
open
source
designs
and
like
some
of
these
best
practices,
they're
they're
made
available
for
adoption
by
other
chapters,
and
we
should
think
about
it
could
be
that.
That's
it's
an
interesting
way
of
rethinking
what
we
do
is
to
create
little
elements
that
can
be
picked
up
and
pieced
together
in
locally
appropriate
ways
by
different
groups.
C
B
I
mean
I
like
I
like
thinking
about
it
in
that
modular
way,
but
this
is
going
to
come
back
to
the
topic
of
internationalization
that
we
keep
struggling
with
whatever
we
come
up
with.
If
we
want
it
to
be
effective,
we're
going
to
need
somebody
to
make
it
available
in
a
bunch
of
different
languages,
and
that's
that's
really
not
something
that
I
think
can
be
done
well
in
an
automated
manner.
B
It's
going
to
need
somebody
that
specifically
focuses
on
internationalization,
so
you
know
at
one
time
it
sounded
like
we
might
be
able
to
get
help
with
that
from
folks
at
dell.
I
don't
know
how
realistic
that
is
at
this
point,
but
it's
something
to
think
about
where
you
know
we're
going
to
eventually
have
to
cross
that
bridge,
even
if
we
can
identify
things
that
work
well
and
things
that
we
want
to
extend
and
make
available
to
the
rest
of
the
community,
it's
never
going
to
work
unless
we
can
deal
with
this
internationalization
issue.
A
Well,
and
maybe
just
to
tie
together
some
of
these
points
john's
mentioning
sort
of
zooming
into
john
and
jeremy.
You
guys
are
mentioning
these
little
elements.
A
A
A
What's
what
that's
what's
happening
organically,
that
each
of
these
chapters
has
local
resources,
they've
based
them,
largely
on
things
that
they've
gotten
from
other
people
just
like
open
source,
but
there's
it's
not
just
devices
and
and
and
sort
of
like
documents,
but
it's
also
yeah
these
behaviors
within
their
teams
that
I
think,
are
sort
of
open
source
like
the
toolkit
that
that
we
got
from
enable
brazil,
that's
something
that
he's
able
to
share.
A
B
Yeah
we're
gonna
have
to
wrap
up
here,
but
thanks
bob
we'll
continue.
This
discussion.
B
And
yeah
we
do
need
to
wrap
up
here,
because
I
have
some
other
meetings
as
well.
So
any
last
thoughts
before
we
close
for
today.
D
I
have
one
super
quick
question:
hopefully
someone's
trying
to
redesign
the
wheel
for
a
prosthetic
for
a
cerebral
palsy
hand.
Is
there
something
that's
developed.
B
Yeah
there
is,
there
is
something
called
a
a
frog
arm
that
that
is
kind
of
an
exoskeletal
device
that
helps
you
close.
The
fingers,
if
that's
what's
needed,.
A
Developed
one
for
terry's
grandson,
no
he's
got
a
lot
on
his
plate,
but
she
she
did.
A
bunch
of
research
into
terry
sanor,
did
a
bunch
of
research
into
options,
so
she's,
probably
gonna
be
a
great
person
to
connect
to
andrew.
You
can
find
her
on
the
hub
because
she
knows
what
nate's
up
to,
and
she
also
knows
what
some
other
chapters
have
done.
She
posted
a
couple
times
and
had
it's.
I
could
write
it
in
the
chat.