GitLab Support Operations, 17 Aug 2021

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From YouTube: Support Ops - Calendly - Team management

Description

Jason Colyer, Support Operations Manager, takes us through team management in Calendly

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Greetings all my name is jason collier, I'm a support operations manager here at git lab and today we're going to go over team management in the calendly ui. Let me share my screen and we'll get started now. The first thing you're going to need to do is access the team itself. Normally, you can do that by clicking up here where it says my calendly and then down here where it says teams um get lab support is what we'll just kind of look into from here.

A

You're on the team page itself, there's a lot of different things you can do here, but with the focus on the actual team itself and managing them most of the things you'll be doing to manage the team itself, not the event types would be to click this little gear icon over here on the right next to the new event type and then click edit team from here you'll bring be brought to the team editor page here you can edit the name being used.

A

The the team page, like the link being used, the description, the welcome message- and you can also add team members. Now it's important to note that just simply adding something to the calendar subscription does not add the team member to the actual team itself. So um as an example here to add something: you'd simply click. This select the person.

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If we kind of go down here, we can scroll through and see that rocky here was added after that you would simply come down here and click save and that will add them to it. It'll bring you back to the main support page you're, the main team page. If you need to edit make more edits, do that you can't add multiple members in one go.

A

If you needed to remove somebody, you would simply click remove on the link below their name after you locate them and then once again, click the save button for the can managed team part that is reserved for admins. uh That traditionally would be support operations um in some cases, support managers as well yeah. That's really all there is to actually managing the team itself.

A

uh There's a lot of things to know about, like the actual events but that'll be covered in a future. Video team management is really that simple. It's basically adding and removing members from the team. I hope you found this educational and I look forward to seeing you in the next video.