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From YouTube: Support Ops - Audits - Calendly
Description
Jason Colyer, Support Operations Manager, takes us through how to do Calendly Audits
A
Greetings
all
my
name
is
jason
culler,
I'm
the
support
operations
manager
here
at
jet
lab
and
today
we're
going
to
go
over
doing
a
calendly
audit.
So
we
share
my
screen
and
we'll
kind
of
get
started
with
that
cool.
So
it's
all
going
to
start
out
of
the
audits
repo
and
from
there
you
will
make
an
issue.
A
So
what
we're
gonna
do
is
make
a
new
issue,
we'll
use
the
right
template
so
we're
doing
a
calendly
audit,
apply
the
template
and
you'll
see
how
this
will
tell
you
what
you
know
put
your
name
in
there,
but
the
start
date
put
the
quarter.
It'll
tell
you
what
title
to
use
for
the
issue
who
to
assign
it
to
and
down
here
it'll
have
a
note
section
which
we're
going
to
use
a
script
to
generate.
A
We're
requiring
faraday
open,
uri
and
yaml
gems
libraries,
whatever
it
is,
you
want
to
call
them
first
function
just
makes
the
gitlab
client
a
function,
we're
making
a
new
faraday
connection,
it's
url
encoded
for
the
request
using
the
faraday
default
adapter
of
whatever
it's
running
on
and
your
headers
are.
The
private
token
is
to
get
lab
token.
Beyond
that
you
have
the
support
team
vmware
function,
which
is
just
grabbing
the
support
team
ammo
file
from
the
get
lab
api
and
then
reading
that
through
saml,
safe
loading
it.
A
A
Beyond
that
all
this
really
does
is
print
out
output,
and
it
will
tell
you,
if
they're
missing
their
calendar
link
in
their
support
team
beyond
that
it
doesn't
actually
do
a
whole
lot
of
checking,
because
there's
not
a
lot
of
ways
to
do
that
currently
in
the
api
and
also
at
the
end
output.
Some
you
know
I'll
put
a
little
section
saying
these
are
people
not
within
the
support
team.
We
want
to
keep
track
of
that.
We
want
to
make
sure
that
it
is
consistent
and
we
know
who's
doing
that.
A
So
all
of
this
culminates
into
the
script
itself,
that's
being
run
and
the
way
this
works
is
from
your
audits,
folder,
you're
gonna
make
sure
you
got
ruby
installed.
You
should
have
2.6.2
for
this
particular
project
got
it
there,
but
I
mean
you
can
always
verify
using
the
ruby
version
file.
It's
there
as
well.
A
You'll
need
to
make
sure
you
have
the
the
bundler
gem
installed,
so
you
can
use.
Joomla
bundle
see
that
it
is
installed
there
and
from
there
you're
going
to
run
bundle,
and
then
it
will
use
the
gym
file
in
the
repo
to
install
the
gems
that
you
will
need
for
every
audit
that
you
can
potentially
do
beyond
that
you're
just
going
to
do
dot,
slash,
bend
calmly,
audit
and
run
that
script,
and
because
it's
not
doing
a
lot
of
checks.
A
A
A
If
not,
they
should
be
because
everyone
in
the
support
team
should
have
this.
If
they're
not
in
it,
you
need
to
send
the
invite
in
the
case
of
like
the
first
person
we
got
here,
they
were
not
in
townley
because
the
invite
was
still
pending,
so
you
know
reached
out
to
that
person
got
them
accepted,
everything's
good
beyond
that
you
can
see
how
basically
just
went
through
and
yes
they're
in
california
that
look
through
all
these
different
various
things.
A
That
kind
of
are
noted
here
and
what
you'll
do
at
the
you
know
at
the
end
of
this
just
ping,
these
people
to
get
these
issues
resolved
and
that's
that's
all
there
really
is
to
it.
I
made
a
checklist
for
mine,
we
had
people
come
back
and
let
me
know
what
some
of
the
issues
they
were
experiencing,
but
that's
all
there
is
to
running
a
calendly
audit.