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From YouTube: Support Ops Sync - 2022-10-25
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Support Ops Sync - 2022-10-25
B
Fail
it
is
October
25th,
yeah,
October,
25th,
sorry,
it's
for
the
day,
yeah,
so
October
25th,
pretty
sure
it
is
where
everybody
is
right
now,
yeah,
so
I
only
really
have
two
items
on
the
agenda.
I've
obviously
been
out
of
office
for,
like
the
last
four
days,
so
I'm
still
getting
caught
up
on
everything,
but
we
have
finalized
hiring
SC,
which
is
Sarah
for
the
Amer
Ops
position.
B
And
the
other
thing
is
the
Ops
Team
Building
event:
I've
got
an
issue
there
we're
doing
a
scavenger
hunt.
I've
collected
the
items
y'all
posted
last
time
when
I
kind
of
surfaced
for
ideas
for
the
team
building
and
then
put
two
of
my
own
items
there.
So
the
idea
is
to
get
as
many
pictures
following
those
as
you
can
send
them
to
me.
B
I'll
compile
them
into
like
a
slideshow
or
something,
and
then
next
week
on
the
first,
we'll
kind
of
go
over
the
slideshow
and
all
that
fun
stuff
in
conjunction
with
that
expense
yourself,
some
food
post
about
the
food
in
the
team
parties
and
all
that
fun
stuff
50
limit
on
the
food,
all
that
fun
stuff,
if
only
one
person
gets,
if
only
one
person
gets
the
majority
of
those
items,
they'll
win
and
they'll
get
a
special
prize.
B
It's
to
be
determined
because
price
depends
on
where
you're
located
an
Amazon
gift
card
does
not
mean
near
as
much
to
everyone
that
it
does.
You
know
in
a
mirror
or
whatever
so,
depending
on
who
wins
kind
of.
Let
them
go
through.
You
know
kind
of
talk
them
through
a
couple
different
options
and
we'll
figure
that
out.
If
there's
a
tie,
we'll
vote
on
who
wins.
But
the
idea
would
be
we'll.
Do
a
little
presentation
we'll
show
the
pictures.
B
A
All
right,
that's
cool,
that's
amazing,
I
think
I
have
everything
which
you
need
on
the
list
I'm
already
telling
in
advance.
You
got
a
competition.
My
my
list
is
almost
there,
except
one
thing
I
actually
have
to
search
for
that
photo
and
that
all
that
I
do
not
have
my
childhood
picks
man.
To
be
honest,
in
my
time
there
was
a
black
and
white
cameras.
Color
cameras
were
like
totally
totally
new
thing,
so.
A
A
B
Right
on
well
yeah
send
me
the
pictures,
I'll
compile
all
those
together
and
all
that
fun
stuff.
When
you
send
them,
let
me
know
what
each
photo
is.
Some
will
be
obvious
like
oh,
this
is
clearly
nabil's
a
kid.
Others
may
not
be
obvious,
like
there's
one.
That's
like
your
dream
house,
which
could
also
have
been
a
picture
of
your
most
recent
vacation,
I,
wouldn't
know
so
you're
gonna
have
to
let
me
know
what
the
photos
are
just
because
I
may
not
know
I'm.
B
B
That's
really
all
I
have
on
the
agenda.
Obviously
there
is
some
other
stuff
we're
doing
like
we're
doing
the
re-categorization
we're
adding
the
new
categories
was
that
next
week,
yeah
and
there's
some
other
issues
we're
working,
but
we
are
very
closely
approaching
the
end
of
the
quarter,
so
yeah
just
kind
of
business
as
usual,
keep
chugging
along
kind
of
stuff,
but
any
questions
comments,
thoughts,
concerns.
A
A
I
have
a
question
regarding
that
token
thing
that
gitlab
token
funny
thing
why
the
pipe
I
never
understood
why
the
pipelines
were
constantly
running.
The
only
thing
which
actually
pointed
me
out
that
yeah
something
is
wearing
it's
really
weirdly
wrong.
Is
that
the
SSH
for
the
sh
key?
They
were
constantly
same
for
all
the
Mrs.
There
I
found
out
that
there's
there's
some
problem
actually
going
up,
but.
B
A
B
It
will
throw
out
an
error
when
it
can't
commit
and
we'll
see
a
failed
Pipeline
and
all
that
I'm
going
to
be
kind
of
talking
with
Lyle
about
maybe
for
some
of
the
more
core
stuff
having
it
alert
even
louder
like
if
it
fails,
send
an
email
or
if
it
fails,
do
a
page
or
Duty
or
something
Rob
I'm,
going
to
work
with
Lyle
to
kind
of
figure
out
how
we
want
to
approach
that,
because
it
was
a
not
fun
experience
trying
to
just
locate
everything
that
was
using
that
one
token
obviously
not
ideal
that
many
things
we're
using
that
one
token
there's
a
lot
of
questions
of
how
did
that
happen?
A
But
other
question
Jason
regarding
that
is
that
by
the
code
it
was
actually
assigning
and
not
only
the
pine,
but
it
was
also
assigning
the
ticket
wrong
Robin.
It
was
assigning
other
groups
as
well,
not
as
hard
as
fine
but
others
as
well
yeah.
Now,
because,
as
for
code,
it
shouldn't
assign
anything
to
any
other
group.
B
Well,
okay,
so
if
you
had
two
tickets
to
a
sign-
and
this
is
exactly
what
happened,
if
you
had
two
tickets
to
a
sign
using
the
count
system,
it
would
say:
Pine
needs
one
ticket.
So
when
we
go
to
Pine
and
then
one
would
go
to
Baobab
I
think
is
the
first
one
I
don't
remember,
which
is.
B
B
A
Right,
it's
a
good
thing
actually
that
it
happened.
Initially,
we
figured
out
that
where
the
thing
are
going
wrong,
I
really
loved
it,
but
I
have
one
reservation
that
if
the
GL
token
is
exposed,
it
doesn't
seek
they
revoked
it
completely.
They
revoked
it
completely.
Can
they
limit
the
access
and
investigate
first,
that?
How
is
it
exported
and
who
has
the
access
to
it
rather
than
just
going
straight
and
killing
it
completely,
which.
B
At
this
point,
the
only
person
with
only
people
out
with
access
to
that
bot
is
Lyle
and
myself
we're
looking
into
making
one
pass
Ops
Vault
that
will
contain
that
data
so
that
you
all
can
log
into.
We
did
that
because
we
had
a
problem
of
people
were
logging
in
and
making
tokens
and
not
expiring
them,
and
all
this
other
stuff
that
obviously
isn't
ideal.
B
At
this
point,
I
don't
know
if
you've
seen
this
I'll
link
to
zoom
chat,
but
I
have
made
a
page.
That
is
very,
very
short.
That
literally
just
says:
here's
the
list
of
usage
of
the
DL
support,
bot
tokens
and
I've
done
that
as
we
found
more
so
I
could
be
like.
Okay
can
we
know
what
is
now
using
this
bot,
so
we
can
kind
of
do
this
a
little
better.
B
A
B
Stated
to
get
a
token,
you
have
to
make
an
access
request
and
all
that
stuff
and
it'll
go
to
Lyle
and
myself
and
we'll
issue
the
token
and
all
that
fun
stuff.
But
as
we
found
more
things
using
it,
we
have
documenting
and
updating
this
page
so
that
in
the
future
we
know
what
is
using
this.
There
are
a
lot
of
items
on
this
list
that
I
didn't
know
was
using.
This
I
had
no
way
of
knowing
that
and
honestly,
they
all
should
not
have
been
using
the
same
token,
which
these
all
were.
A
A
B
How
this
list
got
built
up
so,
as
we
find
more
things,
we
will
add
to
it,
but
the
idea
here
is
that
we
will
continue
doing
this
kind
of
style
of
making
sure
like
no.
This
list
should
always
be
up
to
date,
so
that,
if
you
know
whatever
the
one-on-one
issue,
generators
token
is
leaked.
It's
as
easy
as
revoke
it,
we'll
make
a
new
one.
We
can
put
it
into
place
and
we
know
exactly
where
that
is
and
what
to
name
it.
B
So
like
it
was,
it
was
not
a
great
event
to
occurred,
but
it
is
good
that.
B
Obviously,
for
most
of
these,
that's
easy
for
the
zapier
ones.
I
mean
there's
not
really
a
way
to
do
that,
so
we
might
need
to
look
into
I,
don't
know,
look
into
okay!
Well,
we've
got
to
get
these
converted
into
cicd
or
something
so
they
can
be
revoked
and
auto
updated,
because,
obviously
no
one
wants
to
manually
go
through
all
these
things
to
update
tokens
every
quarter,
who
so
I'm
going
to
be
working
with
Lao
we're
going
to
kind
of
figure
out
an
approach
for
that.
B
So,
like
I
said,
was
it
great
that
it
happened,
but
it
was
good
because
it
demonstrated
a
problem
and
we're
working
on
fixing
it
in
a
better
way.
A
Yep
yep,
it's
a
good
experience
in
the
large
scale.
Yeah,
it's
a
larger
schools.
Even
it,
it
actually
taught
me
a
lot
of
the
stuff
that
I
bought
tokens
and
how
they
are
exploiting
it.
First
thing
I
came
to
know
that
yeah,
it's
really
good,
that
if
we
have
any
project
going
on,
we
should
know
that
how
the
error
will
come
out.
B
It's
airing
out
because
some
of
these
error
out,
silently
which
isn't
what
we
want
there
are
other
problems
like
no
one
knew
these
were
using
these
tokens.
No
one
knew
that
it
was
just
kind
of
a
mystery
and
it's
like
that's
that's
not
good.
B
B
So
yeah,
that's
kind
of
where
we're
at
with
all
that
and
I've
got
a
quarter
to
figure
out
how
to
do
the
auto
revoking.
If
I
don't
figure
it
out
by
then
then
the
answer
is
I
have
to
go.
Do
it
manually
and
I
will
continue
doing
that
pattern
until
I
get
it
fixed
with
automation,
because
I
want
to
torture
myself
until
I
get
it
done.
B
A
A
B
Little
bit
well
we'll
kind
of
go
from
there
and
figure
out
how
we're
going
to
kind
of
tackle
this
moving
forward.
But
these
are
things
we
will
discover
as
we
go
and
kind
of
build
up
and
have
better
Solutions
moving
forward.
A
Nope
I
guess:
is
there
any
upcoming
PTO
for
anyone?
For
me
it
will
be
seventh
I'm,
going
to
update
it
right
away
and
7th
of
November
and
11th
of
November,
because
again
on
12
November
I'm
flying
actually
it's
11
November
night,
so
yeah
yeah.
B
I
didn't
see
any
upcoming
PTO
for
the
next
week
for
any
of
us,
it's
a
little
tricky
to
check
with
PTO
by
Roots,
but
I
didn't
see
any
other
than
you
know,
os's
on
the
journey
to
leave.
That
obviously,
is
still
going
on,
of
course,
but
I'll
check.
You
know
and
update
that
for
next
week,
but
I
didn't
see
any
happening
for
this
week.