Greetings all my name is jason collier, I'm a support operations manager here at git lab and today we're going to go over editing a macro in these in desk ui. We go ahead and share my screen and we'll get started uh to start. You'll need to go to the admin panel by clicking the gear icon here and then the macros list which is under manage tends to be the third from the top from there. We need to locate our macro now. Your standard view here is going to show all your shared macros.

That's basically something that's accessible anyway, but you could do this where it's macro shared with all agents, personal general level, one shared per group. What we're going to do is go ahead and click personal macros, because we want to edit one I made in the last video now to edit it you're just going to click on the name of your macro from here. You'll have the editor page, which looks very similar to the you know, new macro page and we're just going to go ahead and make modifications.

So we'll call this two two and we'll add two in there. Why not? So, uh after all, that's done you're, gonna click, this blue, save button, it'll save tell you that it has updated, and then you can uh yeah the macros, updated and good to go. That's all there is to editing a macro in the ui. I hope you found this education. I look forward to seeing you in the next video.