►
Description
Manage & Plan
UX Showcase - Dec. 1st, 2021
A
Everyone,
my
name
is
austin,
I'm
a
senior
product
designer
here
at
gitlab.
I
work
in
the
compliance
space
and
I'll
be
doing
a
asynchronous
presentation
on
being
an
active
steward
of
the
gitlab
community.
This
is
a
topic
that's
near
and
dear
to
my
heart,
as
well
as
a
key
responsibility
of
working
here
at
gitlab
I'll
share,
just
a
brief
anecdote
of
something
I
heard
from
one
of
my
friends
when
I
first
joined
gitlab,
somebody
asked
what
is
it
loud
and
my
friend
before
I
even
respond
my
friend
stepped
in.
A
It's
like
gitlab
is
this
amazing
platform
that
helps
developers
and
teams
like
build
code,
and
they
have
an
incredible
community
of
open
source
contributors
that
really
make
it
better,
and
that
was
one
thing.
I
was
really
excited
to
join
gitlab
and
be
a
part
of
so
I
decided
to
take
a
little
slot
and
talk
about
what
that's
been
like
for
me
as
a
product
designer
and
maybe
share
some
ideas
that
might
inspire
you
to
do
the
same
so
without
jump
into
the
presentation,
all
right
so
like
why
be
involved.
A
Well,
it
technically
is
a
job
responsibility
for
certain
designers.
I
would
even
say
anybody:
that's
a
designer
I
get
lab
can
take
upon
this
responsibility
on
their
shoulders,
so,
whether
that's
by
writing
blogs
giving
talks
like
this
one
sharing
videos
unfiltered
like
this
will
be
or
responding
social
media,
which
I'm
going
to
talk
about
where
I
like
to
join
in.
But
ultimately
this
rolls
up
to
our
mission
as
a
company
in
which
everyone
can
contribute,
and
so
bringing
people
into
that
experience
can
only
help
better
foster
that
in
the
future.
A
So
where
are
some
places
that
you
can
interact
with
the
wider
community?
There
are
lots
and
I'm
going
to
go
through
some,
but
for
me,
specifically,
I'm
going
to
be
covering
git
lab
on
reddit
today,
because
that's
a
place
that
I
am
frequently
on
just
myself
in
terms
of
social
media,
maybe
too
much
time,
but
it's
been
fun
to
be
able
to
contribute
on
that
platform
as
well,
but
as
somebody
that's
not
a
moderator
but
just
a
passionate
enthusiast
amongst
the
rest
of
the
people
that
are
in
that
community.
A
A
So
let's
talk
about
it,
how
do
I
do
it?
What's
my
method?
What
am
I
doing?
Why
am
I
trying
to
do
it?
First
of
all,
I
create
a
separate
profile
for
my
git
lab
comments
and
threads.
I
have
a
personal
account
that
I
keep
separate,
so
this
one
is
more
when
I
see
something
that
I
want
to
comment
on.
I
log
into
my
gitlab
specific
reddit
account
and
share
some
thoughts
or
feedback
by
trade.
I
would
say
I'm
a
lurker
on
reddit.
A
A
This
was
a
feature
that
I
had
recently
been
introduced
to,
so
we
hadn't
created
this
feature
in
which
it
delays
the
deletion
of
a
project
to
a
specific
amount
of
days.
In
this
case,
it
defaults
to
seven
and
this
user
was
like
hey.
How
do
I
get
past
this
wall,
like?
I
can't
do
anything
here
in
expressing
frustration,
and
I
usually
just
open
up
by
saying,
hey,
who
am
I
I'm
a
designer
at
gitlab,
I'm
looking
for
feedback
on
this.
A
I
actually
helped
with
this
thing
and
what
I
think
is
really
cool
about
this
is
it
gives
me
an
opportunity
to
one
reference
back
our
handbook,
like
the
things
that
are
important
about
it,
so
I
reference
that
everyone
can
contribute
and
just
share
a
little
bit
of
what
we're
trying
to
do
so
with
this
particular
user.
I
shared
the
epic
that
we're
working
on
just
to
help
show
like
what
we're
trying
to
build,
and
perhaps
that
helped
solve
some
problems
and
they
had
some
feedback
and
some
opinions
on
it.
A
A
I
don't
know
how
to
do
this
thing
and
then
I
go
look
on
reddit
or
stack
overflow
or
whatever
it
might
be,
to
get
some
more
feedback
from
the
community
and
see
if
there's
someone
else,
that's
run
into
this
before
it's
funny
like
when
you
start
looking
for
things
in
the
wider
community,
you'll
start
seeing
patterns
of
stuff
that
you're
working
on
or
you
see
other
people
working
on,
come
up
as
topics
and
then
you
can
be.
You
can
be
the
connector.
A
So
a
great
example
of
this
was
a
user
posted.
They
were
frustrated
with
the
web
terminal.
They
were
getting
this
connection,
failure
and
had
no
idea
what
to
do
so.
Someone
did
point
them
and
say:
hey
you
set
up
runner,
which
is
technically
the
correct
answer,
but
I
explicitly
knew
this
pain
point
because
I
was
actually
working
on
a
merge
request
to
update
the
button
in
this
web
ide
terminal.
A
So
I
was
able
to
redirect
this
user
back
to
a
youtube
video
on
unfiltered
that
walks
you
through
the
process
and
the
key
steps.
The
first
thing
was
like
you
got
to
have
runners,
and
then
you
also
need
to
have
mini
cube
set
up.
If
you
want
to
kind
of
get
that
running
locally,
and
I
expressed
some
empathy
there,
because
I
was
also
having
trouble.
I
wanted
them
to
feel
that
they
were
not
alone
in
this
journey,
and
it
to
me
like
just
getting
a
thanks.
Is
it's
great.
A
A
So
just
tried
to
break
it
down
a
little
more
simpler
and
I
got
feedback
from
the
different
people
that
would
know
whether
or
not
that
was
true
and
you
know
getting
those
changes
merged
in
helped
clarify
that
for
them
and
probably
other
people
as
well,
because
it's
not
just
that
user.
That
posted
the
question.
There
are
probably
numerous
lurkers
like
myself
that
are
looking
for
those
answers
as
well
and
if
they
can't
find
them,
I
don't
want
them
getting
stuck.
A
There
are
a
few
ways
that
I've
engaged
loosely
on
this,
but
one
that
maybe
got
me
the
most
upvotes
or
whatever
it
might
be
was
somebody
was
asking
in
our
slash
user
experience,
so
not
the
gitlab
subreddit,
but
the
user
experience
separate.
How
do
I
contribute
to
open
source
projects
as
uiux
designer?
Well
great
news?
Gitlab
can
help
you
do
that.
A
Just
sharing
references
to
our
guidelines
of
how
we
work
the
issues
that
we
look
for
for
community
contributions,
how
you
contribute
to
ux
design,
specifically
at
gitlab,
and
then
I
started
a
blog
too,
on
our
open
source.
Like
styles,
I
think
this
is
maybe
like
the
second
most
uploaded
thing
in
this
thread,
and
so
anybody
that's
going
to
come
look
at
this
will
then
see
get
lab
referenced
as
an
opportunity
to
do
that,
and
you
never
know
it
might
just
mean
one
person
finds
their
way
into
gitlab.
It
becomes
a
user.
A
So
in
this
example
we
were
just
announced
there
was
an
announcement
for
the
hackathon
that
was
coming
up
and
someone
decided
to
ask
like
yeah.
But
what
happens
if,
like
you
make
a
merge
request
as
they
can
be
put
behind
the
99
like
use
their
license?
This
is
a
great
chance
to
clarify
like
what
is
our
stewardship
policy,
and
I
outlined
just
those
details
and
yeah.
You
know
didn't
get
a
lot
of
upvotes,
but
in
case
someone
came
through.
A
I
wanted
them
to
know
that
if
they
decide
to
make
a
contribution
to
gitlab,
they
get
to
determine
what
tier
it's
going
to
be
in
and
probably
they'll
pick
free
and
that's
okay,
because
we
just
want
people
to
contribute
to
the
product
in
general,
but
we
also
documented
how
that
works.
So
while
there
are
maybe
some
naysayers
in
the
world,
it's
a
chance
to
kind
of
add
a
little
rebuttal.
A
If
you
want
to,
and
then
I'll
also
add
that
you
never
know
what
can
happen
so
I'll
open
up
this
and
share,
I
posted
we
had
this
long
thread
on
reddit
about
this
feature
that
my
team
was
working
on
and
somebody
decided
to
say
hey.
You
know
I
found
my
way
to
this
issue
because
of
this
comment
in
the
thread,
so
I'll
kind
of
open
up
that
reddit
post
on
the
side
there.
But
I
think
this
is
what's
really
cool.
A
It
initiated
somebody
else
that
was
lurking
and
in
reddit
to
come
to
gitlab
and
say
hey.
I
have
some
feedback
I'd
like
to
share
here,
and
it
may
just
be
one
person
and
it
may
just
be
one
piece
of
feedback,
but
those
things
over
time
mean
a
lot
and
that's
what
makes
our
app
and
our
company
uniquely
special.
A
So,
even
as
I'm
having
all
these
discussions
here,
you
just
never
know
when
someone's
going
to
pop
on
over
and
share
more
perspective
and
that's
what
I
think
is
really
cool
about
being
a
good
steward
of
the
wider
community
and
engaging
with
people
even
if
it
comes
outside
of
gitlab
outside
of
issues
and
merge
requests.
You
just
never
know
what
that
outcome
might
look
like.
A
A
So
this
user
was
sharing
frustration
like
they
were
seeing
a
lot
of
banners
coming
through
in
gitlab,
specifically
for
one
that
was
related
to
encouragement
to
use
the
function,
to
create
a
merge
request
once
you've
pushed
to
a
branch-
and
I
understand
they
had
some
opinions
about
like
why
they
should
be
shown
something
or
not,
and
my
choice
was
simply
to
take
that
feedback
and
the
one
thing
that
I
knew
was
you
could
manipulate
the
system
enough.
It
sounded
like
they
didn't
care
about
using
merge
requests.
Specifically,
you
could
disable
it.
A
You
could
still
use
your
repository,
but
if
you
disable
the
merge
request
feature,
then
you
won't
ever
see
these
alerts
anymore.
So
technically
it
could
work
around
it
and
they
decided
to
reply
and
add
more
thoughts
and
all
that's
okay
and
I
chose
to
address
just
a
couple
things
there
for
them.
So
I
wanted
to
acknowledge
the
fact
like
what
would
happen
if
you
disabled
the
setting
and
also
just
wanted
to
share
some
insights
on
like
how
challenging
it
can
be
sometimes
to
implement
things.
I'm
not
trying
to
win
any
arguments
here.
A
I'm
just
trying
to
share
some
background
on
like
how
we
work
as
a
team
just
to
better
advocate
for
the
way
that
gitlab
collaborates
with
the
community
and
that's
all
I
was
really
trying
to
do.
I
I
you
know
they
shared
more
feedback
and,
like
that's.
That's
totally.
Fine
and
you'll
see
other
people
chime
in
too
and
just
wanted
them
to
know
like
we
take
action,
so
I
I
linked
the
post
of
feedback
into
a
corresponding
epic.
A
This
can
always
give
a
place
for
users
to
start
engaging
and
honestly
it
was
part
of
an
inspiration
for
the
epic
that
I'm
working
on
around
alerts
and
banners.
It
helped
me
better
empathize
with
things
that
users
might
be
recognizing
our
platform
as
a
way
to
improve
things,
and
so
I
think,
what's
useful.
A
In
addition
to
all
those
factors,
is
you
get
to
know
where
the
pain
points
are,
and
that
brings
a
good
level
of
empathy
back
to
me
when
I
am
kind
of
stuck
in
my
own
rhythm,
my
own
areas
of
the
product,
and
it
gets
me
exposed
to
other
things.
It's
pointing
me
in
the
direction
of
runners.
It's
pointed
me
in
directions
of
packages,
and
I
learned
more
about
project
management
and
like
how
users
are
trying
to
find
things
and
where
they
struggle
in
docs.
A
I
learn
a
lot
about
little
problems
and
being
able
to
take
action
on
those
has
been
really
fun
so
that
that
brings
us
to
the
end
of
the
presentation.
I
hope
that
this
shed
some
light
on
how
I
approach
being
a
better
contributor
to
our
wider
community
and
just
trying
to
help
steward
an
environment
that
encourages
everyone
to
contribute.